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If you are a call center representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Work part-time from home and earn up to $750 per week. Remote Work From Home Call Center Representative Agent - Part Time Market Re

Call center representative agent experience is not necessary. If you are a call center representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Call Center Representative Agent experience not required.

If you are a call center representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Remote Work From Home Call Center Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to

Call center representative agent experience is not necessary. If you are a call center representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Call Center Representative Agent experience not required.

Remote Work From Home Call Center Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. If you are a call center representative agent or someone just lookin

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Call Center Representative Agent experience not required.Remote Work From Home Call Center Representative Agent - Part Time Market Research Panel

Remote Work From Home Call Center Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to pa

If you are a call center representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Call Center Representative Agent experience not required. Remote Work From Home Call Center Representative Agent - Part Time Market

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Call Center Representative Agent experience not required.Remote Work From Home Call Center Representative Agent - Part Time Market Research Panel

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Call Center Representative Agent experience not required.Remote Work From Home Call Center Representative Agent - Part Time Market Research Panel

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Call Center Representative Agent experience not required.Remote Work From Home Call Center Representative Agent - Part Time Market Research Panel

PM-10:00 PM CST and 10:00 PM-6:30 AM CST / Company provided laptop-monitor-headset / Medical-Dental-Vision / 401k match / PTO - As a Call Center Agent at T3 Services Group, you will: Handle incoming calls from customers and provide prompt and efficient customer service; Manage and resolve customer c

If you are a call center representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Call Center Representative Agent experience not required. Remote Work From Home Call Center Representative Agent - Part Time Market

Mount Sinai - 555 West 57th Street - Responsibilities: Schedules patient FPA appointments and updates practice management system; Collects patient demographics and insurance information and enters into practice management system; Verifies patient insurance coverage prior to appointment and advises p

We are looking for a Sr Backend Engineer to join our team responsible for designing, building, and maintaining the core platform that supports our call center operations, including the agent desktop that powers day-to-day customer interactions. This is a high-impact opportunity where engineering wor

Serves as call center agent; answers the telephone and assists caller or forwards to appropriate individual (pharmacist, pharmacy administration, etc. Replenishes pharmacy stock area and notifies inventory coordinators of concerns. Licensure Requirement: Board of Pharmacy Technician License (Registe

Call Center - Insurance Sales Representative/Sales Agent.

As a Disaster Relief Call Center Representative, you'll play a crucial role in supporting hurricane disaster efforts. This temporary, remote role requires engagement and teamwork to provide exceptional service.

A global consultancy seeks a fully remote Call Center Agent to provide outstanding customer experience through phone, email, and webchat. Candidates must have a minimum of 3 years' experience in call centers.

We connect individuals with flexible work at home research opportunities that help shape products, services, and user experiences. This is a casual, project-based role well suited for individuals looking to participate part time in research based on availability and profile match. Apex Focus Group p

A healthcare solutions provider is seeking a Bi-lingual Pharmacy Support Call Center Representative for a remote role. Applicants should have pharmacy technician experience, bilingual skills in English and Spanish, and must hold a high school diploma.

Virtual Inboud Call Center Agent (Remote) About the job Virtual Inboud Call Center Agent (Remote) Virtual Call Center Agent Job Responsibilities: Obtains client information by answering telephone calls; interviewing clients; verifying information. Call Center Agent Skills / Qualifications: Verbal co

Patient Call Center Agent Job Responsibilities and Duties:.Answer all incoming calls, and address patient's inquiries, needs, complaints, or other issues.Engage in active listening with callers, providing solutions and ensuring the patients are supported and valued.Utilizing EMR system for patient d

Job Description Overview We are on a mission to ensure everyone has access to medical expertise, no matter where they are. Half the world still lacks access to quality healthcare. Even in advanced systems, outcomes are uneven, and clinicians are overwhelmed. Medical knowledge grows faster than human capacity can keep up. Corti exists to close that gap. Our AI platform expands access to medical expertise, reducing errors, restoring time to clinicians, and making care more affordable, accessible, and human again. There is no quality healthcare without a quality dialogue, and no reliable AI without a strong foundation. Help us build both. Why Corti? Corti is the frontier lab for clinical-grade AI. We build world-leading models and infrastructure that power healthcare's most ambitious software - from EHR vendors and virtual care platforms to the health systems that care depends on. Today, Corti serves over 100 million patients annually, including the NHS. Our flagship model, Symphony, is trained and validated on real clinical data from real patient interactions, and powers the clinical and administrative work that healthcare runs on. We power the builders who are redefining how healthcare works, from startups creating new patient experiences to enterprises modernizing the systems that care depends on. If you believe that AI purpose-built for medicine will define the next century of healthcare, you belong at Corti. The Role We are seeking a technically curious, execution-focused Growth Marketer to sit at the center of Corti’s growth engine. This role is for someone who can read an API doc, spin up a landing page, and write a launch post that developers actually want to read. You are technical enough to understand what we build, creative enough to make people care, and pragmatic enough to ship instead of overthinking. You will own the surfaces and campaigns that drive developer awareness, acquisition, and activation. That includes product launches, landing pages, demand generation, developer-facing content, and growth analytics. You will move fast across channels and formats, with real ownership over what ships and how it performs. What you’ll be doing: Product launches and landing pages * Design and build landing pages, launch assets, and promotional materials (often coding or prototyping yourself) * Collaborate on the end-to-end build and launch process for new products, features, and platform updates * Coordinate cross-functionally with product, engineering, and design to bring launches to market * Write launch content and developer-facing announcements that inspire our audience to dive in Demand generation * Plan and execute campaigns that drive signups, activations, and pipeline across paid, organic, and owned channels * Run conversion rate experiments across the signup and activation funnel * Manage paid campaigns and track performance against acquisition and activation targets Content and SEO * Produce developer-facing content for blog, social, and community channels * Build and execute an SEO strategy targeting developers searching for healthcare AI tooling * Write technical blog posts, guides, and tutorials that position Corti as the default platform for healthcare AI development * Create sales enablement assets, templates, and collateral as needed Analytics and reporting * Build dashboards and reports to track campaign performance, funnel metrics, and growth KPIs * Analyze user behaviour to identify activation patterns and conversion opportunities * Report regularly on what’s working, what’s not, and where to invest next * Use data to prioritise experiments and allocate resources across channels What you bring: You may have been a growth marketer at a developer tools company, a product marketer at a PLG SaaS business, or a growth generalist at a Series A-C startup who touched everything from paid ads to SEO to rapid prototyping. Whatever your path, you have marketed a technical product to a technical audience and are comfortable building things yourself rather than waiting on others. Technical aptitude * Comfortable reading API documentation and understanding how developer products work * Able to build or “vibe code” landing pages, simple tools, and prototypes (or excited to learn) * Familiar with developer workflows, tooling, and PLG motions * Not a software engineer, but the kind of person who builds side projects, tinkers with AI tools, and stays close to the product Marketing execution * Experience running campaigns across paid, organic, email, and content channels * Track record of shipping landing pages, launches, and growth experiments quickly * Comfortable with analytics tools like Google Analytics or Posthog and building reports that drive decisions * Strong writing skills, particularly for technical and developer-facing audiences Builder mindset * 2-4 years of experience in growth, product marketing, or a generalist role at an early-stage tech company * Comfortable operating with minimal structure and defining the playbook as you go * High output: you ship fast, learn from results, and iterate * Genuine interest in AI and healthcare Tools we work with: * Webflow * Lovable * Cursor * Claude * PostHog * Google Analytics What a day looks like: On any given day, you might push a new landing page live for an API feature launch, review funnel metrics to diagnose a drop in activation, draft a blog post on a new agent capability, and jump on a call with product and engineering to scope the next release. We don’t care about the exact title on your CV. What matters is that you are technical enough to understand what we’re building, fast enough to ship without waiting for permission, and someone your friends might describe as “one of the smartest people they know.” Life at Corti * You will work closely with the Growth, Product, and Engineering teams * High autonomy, low bureaucracy, and real ownership * Direct impact on how developers discover and adopt Corti’s platform * Equipment provided by Corti * Working in our New York office Ready to dive into the world of Corti? Hit that 'Apply' button, and let's start working together on reshaping the dialogue in healthcare, making a real difference for millions of patient outcomes around the world. 🤝 Bringing in top talent from all backgrounds is crucial in our pursuit to improve the world of healthcare. We encourage applications from all people and do not discriminate based on race, religion, national origin, gender, sexual orientation, age, and/or disability status. At Corti, experience comes in many forms, and we’re passionate about creating teams with a multitude of perspectives! If you believe your experience is close to what we’re looking for but not an exact match, we still hope you’ll consider applying! Compensation Range: $120K - $155K

Job Description Role Summary: We’re looking for a motivated Junior Amazon Connect Developer to join our team in building and supporting cloud-based contact center solutions. In this role, you’ll work closely with senior engineers and business teams to design, implement, and optimize scalable systems leveraging Amazon Connect and various AWS services. This is a great opportunity to gain hands-on experience in cloud development and customer engagement technologies. Key Responsibilities: * Contact Flow Development: * Design, develop, and maintain voice and chat contact flows in Amazon Connect. * Implement serverless functions using AWS Lambda (Node.js, Python, or Java). * Incorporate Amazon Lex for conversational chatbot functionality. * System Integration: * Connect Amazon Connect with internal systems and third-party tools using APIs, S3, DynamoDB, and API Gateway. * Support integrations with CRMs like Salesforce or ServiceNow. * Configuration & Optimization: * Set up routing profiles, queues, and agent hierarchies. * Analyze usage data and feedback to improve system performance and call flows. * Monitoring & Maintenance: * Use CloudWatch for logging, monitoring, and alerting. * Troubleshoot production issues and ensure platform reliability. * Documentation & Collaboration: * Maintain up-to-date documentation for all integrations and flows. * Work with QA, DevOps, and product teams to deliver high-quality solutions. Required Qualifications: * 1–3 years of experience in software development or cloud engineering. * Some hands-on exposure to Amazon Connect or similar contact center technologies. * Familiarity with AWS Lambda, Lex, S3, DynamoDB, and API Gateway. * Basic programming knowledge in Node.js, Python, or JavaScript/TypeScript. * Understanding of CI/CD pipelines, Git, and Infrastructure-as-Code (CloudFormation or CDK). * Strong analytical and communication skills. * Willingness to learn and receive training on Amazon Connect. Preferred Qualifications: * AWS Certified Developer or AWS Cloud Practitioner certification. * Experience with Salesforce Service Cloud Voice or similar CRM integrations. * Understanding of telephony, IVR, and ACD systems. * Familiarity with Agile/Scrum development environments.

Job DescriptionThe Customer Support Specialist supports our airline partner onsite at their office location. In this role, the Airline Support Specialist processes hotel and ground transportation reservations, cultivates successful relationships with our airline partner, and maintains a strong focus on providing professional, courteous and friendly service to our valued customers. Position Type and Expected Hours of Work This is a full-time, overnight position. Flexible schedule necessary, including holidays and weekends may be required. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Total customer service to include but not limited to the following: • Serve as API’s on-site liaison with the airline partner, providing support, guidance and training., • Process client requests received from the airline through the API Operations system. Assess all customer needs. All responses must be prompt, well-informed, accurate and professionally executed., • Follow-up on all client requests and transactions. All tasks must be fully executed and client satisfaction is critical., • Alert supervisor on all items of critical nature that require management involvement to solve and/or avoid potential challenges that may impact either the client or API adversely., • Negotiate with vendors (Hotels, Ground Transportation, others) to achieve the best outcome for the client and API., • Resolve client disagreements in a calm and professional manner. Research and present solutions to satisfy client needs based on facts., • Effectively use all available tools and methodology i.e. phone, email, fax and Reservation Systems (ACES, Hotel Express, IHRS) to track and provide solutions to client needs, requests and overall expectations., • Adapt to irregular operations (IROPS) to accommodate needs arising from the changing dynamics of airline schedules and unforeseen situations. This includes and is not limited to extended work schedules and serving “On Call” when needed outside of regular working hours., • Learn and maintain knowledge of API’s call center work methodology and reservation systems to best serve API’s clients in the most efficient and professional manner., • Achieve a passing score on initial API Operations Agent Training. Maintain currency through annual recurrent training classes. Passing score required to certify completion.Competencies, • Knowledge of airline crew scheduling is a strong plus., • Prior experience with GDS systems, hotel reservation systems, airline reservation systems and/or related functions preferred but not required., • Excellent Interpersonal skills., • Able to work in a fast paced environment., • Great telephone etiquette., • Excellent writing skills., • Excellent computer skills., • Ability to multi task and prioritize., • Detail oriented with great organizational skills., • Flexible work schedule including availability to work weekends and holidays., • Able to work overtime if needed. Required Experience • Ability to positively present API in customer facing situations., • Customer service background is a plus. Other Duties Duties, responsibilities and activities may change at any time according to business needs. Who We Are API is the global leader for crew accommodation solutions, and we are changing the way businesses manage travel. Our technology platform streamlines the entire crew planning process, making day-to-day operations more efficient and elevating the crew layover experience. API’s proprietary technology, mobile solutions and our experienced team are positioned to offer our clients a complete, end-to-end platform that integrates seamlessly into their process. We are looking for dynamic, creative, and tech savvy individuals to join our team. If you are passionate about hard work, providing impeccable service, technology, and solutions to our clients then API may be a great fit for you! Other Duties Duties, responsibilities and activities may change at any time according to business needs. The performance of additional responsibilities if you are designated as a Data Protection Champion (DPC), Senior Information Risk Owner (SIRO) or Information Assurance Accounting Officer (IAAO). Work Environment This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms. AAP/EEO Statement Accommodations Plus International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. Powered by JazzHR ttR9v4AlVY

Job Description Who we are: EHE Health is the leading national preventive healthcare provider network partnering with mid- and large-sized employers to help their employees and dependents stay healthy by screening and diagnosing health risks through comprehensive exams, allowing for early intervention. Named by Fortune Magazine and Great Place to Work® as one of the Best Workplaces in healthcare, EHE Health is headquartered in New York City and has over 200 health clinics and practices across the U.S., staffed by a network of curated primary care physicians and clinicians. EHE Health was recently acquired by Consello Capital, the private equity arm of Consello. This transformative partnership leverages Consello’s proven expertise in scaling high-growth ventures and its extensive network of industry leaders. Together, EHE Health and Consello will unlock unprecedented opportunities to accelerate EHE Health’s mission of revolutionizing preventive care. What we’re looking for: EHE is seeking a talented and driven Engagement Agent to manage the outreach to potential patients while building value in EHE’s brand. The Engagement Agent will be the liaison between the patients and our clinics and assist with the scheduling of appointments for our comprehensive health exam while providing the utmost level of customer service. This role will primarily be tasked with patient acquisitions and booking exams, though the position will also be crossed-trained to solve patient issues via phone, email and iChat. As an integral part of the Engagement Center, the Engagement Agent will be tasked with creating unique patient experiences and conversations. The Engagement Agent will work closely with the VP, Engagement Center and Senior Engagement Center Manager to achieve personal and departmental dialing efficiencies and drive EHE’s overall yield. In this role, you will: • Place and receive phone calls to and from EHE’s potential and existing patients, • Answer phone calls, emails and iChat from our patients, • Effectively resolve patient inquiries in a considerate, accurate and timely manner, • Compose thoughtful, personalized responses for a variety of patient requests, • Book appointments for our patients to receive a comprehensive medical exam, • Provide superior customer service to all EHE patients, • Use a consultative sales approach to achieve shared decision making with potential EHE patients, • Use critical thinking skills to answer and solve patient inquiries and problems, always looking to achieve one call resolutions, • Know and understand all departmental KPIs and self-manage to reach those goals, • Triage incoming requests and spot patient trends to flag for management, • Identify, reproduce and document bugs for IT What the role requires: • Highly motivated individual with high energy, • Unparalleled problem solving and critical thinking skills, • Must possess a mastery of English and be a strong, confident and exacting writer, • Passionate about customer service and patient satisfaction, • Understanding administration of CRM applications (Salesforce, Zendesk, Oracle, etc.), • Ruthlessly organized and would score high on conscientiousness, • Proficiency in Microsoft Office suite, • Ability to perform in a fast-paced environment, subject to rapid change and uncertainty, • Excellent written and verbal communication What we offer: • Competitive salary, • Generous incentive bonuses (up to $30,000 annually), • Medical, dental, vision, life and disability insurance, • Employer-matched 401(k) plan, • Professional development reimbursement, • Employee access to our wellness clinics, • Gym reimbursement/Fitness bonus The salary range for this role is $40,000 - $50,000 and is determined by a number of factors including the candidate's experience, qualifications and skills. EHE is committed to Equal Employment Opportunity and to attracting and retaining the most qualified employees. Powered by JazzHR 22v8ICl8XG

Job Description About the Opportunity This is an opportunity for a highly motivated and results-driven Real Estate Brokerage Sales Manager with a strong background and a keen understanding of the real estate market to join a reputable and successful national real estate company. The Sales Manager is responsible for motivating and leading a team of real estate sales associates in their office. In addition, the Sales Manager handles the recruiting to promote office growth, as well as the training to ensure the success of their sales associates. About the Company A nationally renowned and long-standing brand for over 50 years, our client has built their company around helping people achieve their visions of the future smoothly and with as little stress as possible. Equipped with outstanding tools for their agents to build and grow their careers, the company offers both agents and clients a high-touch, seamless experience. Job responsibilities include, but are not limited to, the following: Management and Leadership: • Leads all residential sales activities within a branch office, • Promotes the Company's Internal services and products, including those relating to mortgage, insurance, financial, and title, • Accountability for achieving branch office production and performance goals, • Leads weekly sales meetings to help Sales Associates achieve goals, • Oversees agent participation in the Internal Lead Network Program, • Oversees agent participation in the Internal Rental Network Program, • Manages the recruiting process for both new and experienced Sales Associates, • Maintains an active role in the execution of our significant local marketing/advertising, • Oversees direct mail/Farming programs, • Implementing and managing various programs established by the company to achieve objectives, • Demonstrates mastery of key sales tools within the office and trains Sales Associates on the use of the following tools, including but not limited to: Getting to Know You; Listing Presentation; Price Trend Analysis; Market Update; Buyer Consultation, • Responsible for conditions and maintenance of the office grounds and supplies, • Performs other duties as assignedRequirements:, • High school diploma or GED, • Associate's or Bachelor's degree preferred, • State of NJ real estate license is required; local knowledge of Bergen County is preferred, • A real estate broker's license, • Valid driver's license with access to reliable transportation is required, • Five (5) or more years as a successful real estate Sales Associate preferred, • Sales experience in the local market a plus, • Real estate sales management experience is a plus, • Knowledge of all state and federal rules and guidelines pertaining to real estate transactions, • Proven ability to motivate and lead a team, • Good mentoring skills, • An energetic, positive, and professional demeanor, • Excellent communication, leadership and organizational skills with the ability to efficiently organize and set priorities, • Excellent presentation skills; ability to present to a large and diverse audience, as well as to a small group, • Ability to interact with all levels of management and the general public, • Ability to identify, analyze and logically solve problems quickly Competitive Compensation package Medical & Dental insurance 401(k) with match Life Insurance Supplemental Benefits Paid time off Work Location: In-Office, Full Time $80,000 - $100,000 Base Salary Plus Bonus Incentives based on production, company dollar, and office bonus

Job Description Stuut is transforming accounts receivable for B2B companies—making collections smarter and faster for companies that have historically relied on manual processes that are labor intensive and costly. Our platform is gaining traction with finance teams across industrials, chemicals, and manufacturing sectors from Fortune 10 brands to scaling midmarkets. We're backed by top-tier investors including a16z, Khosla, Activant, 1984 Ventures and Page One. The Role Voice Telecommunication is a critical channel for accounts receivable. Customers pick up the phone. Agents need to call. Transfers need to work. Voicemails need to land. We are building AI agents that do real work across collections, cash application, disputes, customer communications and the phone is where much of that work happens. We're hiring a Lead Voice Infrastructure Engineer to build the foundation for AI-driven voice at Stuut. You'll work closely with our engineering, product, and go-to-market teams to design and operate the voice infrastructure that powers production phone interactions at scale. This role sits at the intersection of telephony infrastructure, realtime voice systems, AI voice agents, and finance workflows. We are looking for someone who has real depth in telephony, can build distributed systems that hold up under production pressure, and understands that infrastructure decisions shape product outcomes. You will own the systems that determine whether calls connect, transfers complete, and business results get measured. This is the first dedicated voice infrastructure hire at Stuut. You will define how we build this. What You’ll Do * Design, build, and operate telephony services that manage phone numbers, SIP trunks, carrier integrations, and call routing at scale * Develop reliable signaling and media systems that bridge traditional telephony with realtime voice infrastructure and AI pipelines * Build and improve core voice workflows: outbound calling, inbound routing, warm transfer, voicemail handling, DTMF interaction, and human handoff * Work closely with speech and AI systems across STT, TTS, turn-taking, interruption handling, and agent orchestration * Improve call quality, latency, reliability, and debuggability across the voice stack * Build internal APIs and platform primitives that make voice capabilities accessible to product and engineering teams * Instrument voice workflows so we can measure business outcomes: answer rates, transfer success, voicemail outcomes, and resolution rates * Work with carriers and external vendors to expand coverage, improve routing performance, and handle regulatory or operational requirements * Dive into production issues when needed, including packet captures, signaling traces, vendor debugging, and incident response You Might Be a Fit If You… * Are a strong senior software engineer with experience building distributed backend systems * Have meaningful experience with telephony systems: SIP, RTP, PSTN connectivity, trunks, number provisioning, or call routing * Are comfortable working on realtime media systems where latency, reliability, and observability matter * Can debug across layers, from APIs and backend services down to protocols, signaling flows, and packet-level issues * Think beyond code and understand how infrastructure decisions affect product behavior, developer experience, and end-user trust * Are pragmatic, hands-on, and able to move between architecture and direct execution * Have experience with WebRTC, realtime media platforms, or speech systems (streaming STT, TTS, turn detection, conversational voice agents) * Have worked with contact center workflows, IVR systems, or enterprise telephony integrations * Have experience with Go, Python, C, or C++ * Are excited about building the infrastructure that will define AI-powered business communication over the next decade Compensation * Top-of-market salary and equity package * Benefits (for U.S.-based full-time employees) * Medical, dental & vision insurance coverage for you * 401(k) & Match * Equity * Flexible PTO * Parental Leave Compensation Range: $185K - $250K

Job Description Vestwell is the financial technology company powering the new savings economy. The New York City-based fintech platform redefines how people save for the critical aspects of life across retirement, education, and healthcare savings needs. Today, Vestwell enables over 350,000 businesses and nearly 1.5 Million active savers, with over $30 billion in assets saved across all 50 United States. Vestwell offers a range of products, including workplace-delivered retirement plans, employer-offered student loan repayment benefits, and various savings accounts for education, emergencies, and individuals with disabilities. Vestwell's platform serves a diverse clientele, including financial advisers, employers, third-party administrators, financial institutions, payroll providers, government agencies, and individual savers. To learn more, visit vestwell.com Who Are We Looking For? We're looking for a systems-minded operator who can own the feedback loop between our service channels and our knowledge ecosystem. You'll ensure our external help center, agent knowledge, and AI training content stay tightly aligned to our highest volume tickets, channels, and categories, so both AI enabled automated and human agents resolve issues quickly and consistently. You will ultimately own the operational knowledge layer that powers both human and AI service resolution. The ideal candidate thrives on bringing structure to complex operational challenges.You are both detail oriented and execution-focused, someone who can see the big picture while managing the day-to-day mechanics that move work forward. You will work within the operational rhythm and workflows, leveraging the AI feedback to improve the performance, identify and implement knowledge system improvements. This role owns the operational feedback loop between service demand signals (tickets, calls, AI conversations) and the knowledge systems that power both automated and human issue resolution. This role reports to the Director of Business Operations. What Will You Be Doing? As a Senior Associate, Knowledge Systems & Management, you will serve as an individual contributor responsible for driving operational initiatives from intake through implementation, while continuously improving the systems and documentation that support our internal teams. Your responsibilities will include, but are not limited to: • Build the infrastructure to monitor service channel trends and partner with the marketing team to create and optimize AI training content, agent knowledge resources, and customer facing support content., • Ensure accurate knowledge is surfaced effectively within the agent workspace to support fast and accurate resolution of customer issues and utilized as part of automations that drive operational efficiency., • Own the creation, maintenance, and governance of operational documentation, including workflow guides and internal knowledge resources., • Collaborate with Marketing when internal knowledge informs customer-facing content to ensure alignment between internal processes and external guidance., • Identify and implement changes that improve agent productivity, including increasing tickets resolved per day, reducing average handle time, and improving first-touch resolution rates. Ultimately, you'll be expected to set targets for some of the following operational KPIs and ensure they are achieved:, • First Touch Resolution, • AI Containment Rate, • Agent Handle Time, • Tickets per Agent per Day, • Help Center Deflection Rate, • Continuously review AI-handled conversations, agent interactions, and operational signals to identify gaps in the knowledge corpus., • Analyze the effectiveness of the knowledge ecosystem by comparing the content surfaced to customers with the types of issues appearing in service channels., • Collaborate with marketing to refine external support content while maintaining ownership of the operational knowledge structure and accuracy., • Partner with AI and Business Systems teams by providing operational input and recommendations based on knowledge system performance and service outcome goals., • Partner with Service leadership to align content improvements with operational needs while maintaining clear ownership of execution decisions., • Track progress, identify risks and blockers, and proactively escalate issues to ensure successful and timely delivery., • Translate system updates, process changes, and technical concepts into clear, actionable guidance for internal stakeholders., • Support the BizOps team with operational changes to empower quick turnaround on the roadmap improvements Requirements The Necessities • Ability to independently drive operational improvements from problem identification through implementation., • Design and run small operational experiments to improve AI resolution rates, agent workflows, and knowledge effectiveness., • Exceptional attention to detail and a commitment to operational accuracy., • Excellent written and verbal communication skills, particularly in cross-functional environments., • Demonstrated experience (2+ years preferred) in operations, process improvement, project coordination, or a related function., • Proven ability to bring structure to ambiguity and execute with minimal oversight., • Highly organized, proactive, and solutions-oriented mindset., • Experience working with a help center or knowledge base (e.g Zendesk, Salesforce, Confluence) or similar., • Comfortable using ticket and channel data (exports, dashboards, or basic queries) to decide what to build or improve., • Experience in fintech, financial services, or a regulated operational environment., • Familiarity with Jira, Confluence, Zendesk, Asana, AWS tools such as Connect or similar workflow and documentation tools., • Experience writing customer facing help content,, • Experience working in or alongside service centers., • Hands on experience with AI support tools (chatbots, virtual agents, or similar) This role will be based in either the New York City, Austin, King of Prussia, or Phoenix office, and will be part of Vestwell's hybrid in-office operation. The expected base salary range for this position is $70K - $85K base. This position is eligible to participate in the Company Bonus Pool and is eligible to receive new hire equity in the Company. Please note that salary bands are based on NY and other similar metro areas and may differ based on where the role is ultimately hired. OUR BENEFITS We're an innovative, high-growth company, with lots of exciting milestones ahead. We value health and wellness at Vestwell and in addition to a dedicated Employee Wellbeing Committee, we offer competitive health coverage and generous vacation offering. We have adopted a hybrid office policy, but all employees are welcome at our bright, comfortable office with many workspace options in our Midtown Manhattan, Austin, King of Prussia, and Phoenix offices, so everyone has a setting that is the most productive for them. Oh, and naturally we have a great 401(k) plan! OUR PROCESS It starts the same for every candidate: getting to know the team members through 1-2 conversations about Vestwell, your experience, and your interests. Next steps can vary by role, but the usual next steps are a skill or experience screen (e.g. a coding interview for an Engineer, a portfolio review for a Designer, deeper experience call for other roles) which leads to a virtual or in-person interview panel after that if the screens go well. Before making an offer, our interview process concludes with a references check stage for your recruiter to meet with a current or former supervisor and peer. We prioritize transparency and lack of surprise throughout the process. For your awareness you will only receive correspondence from any other domain not ending in Vestwell.com is not our Recruitment team. Vestwell's Privacy Policy. Attention California residents: In the course of conducting our business and complying with federal, state, and local government regulations governing such matters as employment, tax, insurance, etc., we must collect Personal Information from you. Should you accept employment with Vestwell you may view our California Privacy Rights Act here: Vestwell's California Privacy Rights Policy.

Job DescriptionDescription Position: Call Center Agent Location: Jersey City, NJ Employment Type: Full-Time Reports To: Call Center Supervisor Position Summary: We are looking for a skilled and dedicated Call Center Agent to join our customer support team. As a Call Center Agent, you will be the first point of contact for our customers, responsible for answering inquiries, resolving issues, and delivering a high-quality customer experience. The ideal candidate will be empathetic, patient, and proficient in handling a high volume of inbound and outbound calls. Key ResponsibilitiesCustomer Support: • Handle inbound and outbound calls professionally and courteously., • Identify customer needs and clarify information by conducting thorough problem analysis., • Maintain a positive, empathetic, and professional attitude toward customers at all times., • Develop a comprehensive understanding of the company's products, services, and policies., • Accurately log all call details, interactions, and customer information into the company's CRM system., • High school diploma or equivalent (Bachelor’s degree preferred)., • Strong verbal and written communication skills., • Ability to multitask and prioritize in a fast-paced environment., • Proficient in using computers, CRM software, and other call center tools., • Comprehensive health, dental, and vision insurance., • Paid time off and holidays., • Retirement plan with company match., • Professional development opportunities., • Fun and creative work environment.

Job Description Lead Knowledge Strategist Description: • As a Community Support Lead Knowledge Strategist, you will be responsible for maintaining the knowledge platforms, communications and information/process flows for our CS ambassadors., • You will work on large projects, often involving multiple Knowledge Editors, to ensure the ambassadors have accurate and current information that’s easy to find. You will work with cross-functional partners, Knowledge Editors and Knowledge Management Leads to collect requirements, define, document, and deliver agent facing content. Duties:, • You are responsible for translating information into clear, easy to understand content across internal knowledge bases in line with tone and voice standards, • Content types you create and maintain include internal solution articles, Community Support standard responses, and call scripts., • You independently manage and oversee complex content and knowledge management tasks and Lead (high-impact) initiatives that improve the accessibility and quality of our content often involving other content writers, and together deliver to expected timelines and standards., • You own overall team performance against certain content KPIs, including tracking and communicating progress and/or improvement opportunities, • You work with our program & product managers and engineering to design, set up and deliver new content and knowledge services, incl. the setup of content and knowledge repositories, such as bespoke knowledge bases or new content types, • You work with program & product managers, data analytics and engineering to measure content effectiveness, identify improvements, propose and deliver plans to increase content quality & effectiveness (SEO, workflow utilization, etc)., • You influence tone/voice standards, and shape CKMPO's tone/voice standards with standards in mind, • You are responsible for optimizing our internal CKMPO processes, standards, training, and toolingRequirements:, • Excellent writing, editing, and proofreading skills, • Resourceful, adaptable and comfortable with ambiguity; you have worked in a fast-paced environment, • 7+ years of experience in multi faceted technical and instructional content writing/content strategy, • Highly versed in the adopting, developing and rolling out of content style standards (e.x. Chicago Manual of Style) and information management strategies/taxonomies, • Well versed working with various C/KM systems (Drupal, Confluence, ContentStack, Contenful, etc.) and experiencing setting up/administrating C/KM systems., • In-depth knowledge of customer service and contact center operations, strong experience writing for customer support audiences, • Proven ability to work in a multicultural, multilingual and global organization; highly familiar with the dynamics and culture of working in global teams., • Strong project management and organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously., • Applied Content & Knowledge Management methodologies; Holds Content/Knowledge Management certifications (KCS, UX, SEO) or acquired deep practical expertise related to these areas., • Experience mentoring team members, distributing work and assuring its delivery, and sharing success amongst a global teamCompensation:, • $62.71 – 68.97/hr W—2Req ID:, • 36482648

Job Description Responsibilities: • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients. Coach and guide staff in their client practice that reflects these approaches., • Ensure organizational compliance with federal, state, and local environmental, occupational health, life safety, and facilities regulations; manage resolution of violations issued by regulatory agencies., • Investigate health and safety incidents, including injuries, accidents, and property damage; analyze root causes, severity, and costs; and recommend corrective and preventive actions., • Lead and coordinate responses to regulatory inquiries, legal requests, and law enforcement matters related to health, safety, and facility operations, including review of security video footage as needed., • Serve as the primary coordinator for emergency response efforts involving fires, power outages, gas leaks, hazardous material exposure, severe weather, and other critical incidents and weather relatedweather-related planning., • Provide on-call response to urgent environmental and life safety issues outside of normal business hours and promptly notify senior leadership as required., • Conduct routine inspections of facilities, equipment, and operations to identify hazards and ensure compliance with environmental and occupational health and safety standards., • Develop, implement, and maintain disaster preparedness plans, emergency action plans, site safety plans, and related documentation in alignment with regulatory requirements and best practices in partnership with site leaders, • Support safety planning for large construction, renovation, and maintenance projects through risk assessments and safety program development., • Respond to and investigate employee safety concerns and complaints to identify hazards and recommend mitigation strategies., • Advise executive leadership and management on safety, risk management, and regulatory compliance matters., • Monitor changes in applicable laws, regulations, and industry standards and integrate requirements into organizational policies and procedures., • Develop, coordinate, and deliver safety-related training programs and educational materials to appropriate staff., • Act as liaison with regulatory agencies and prepare required reports, documentation, and compliance updates., • Develop procedures and metrics to monitor and evaluate the effectiveness of safety and risk management programs Required: • Bachelor’s degree preferred in safety, engineering, physical sciences, or a related technical field; or equivalent combination of education and relevant experience., • Minimum of two (2) years of professional experience in occupational health and safety or a closely related field., • Demonstrated experience with emergency response and the ability to maintain current First Aid and CPR certifications., • Working knowledge of OSHA regulations, health standards and best practices, including 29 CFR 1910, and experience with Workers’ Compensation case management., • Familiarity with New York State HERO Act requirements., • Strong written, verbal, and presentation skills, with the ability to communicate technical information effectively., • Ability to work independently, manage time effectively, and prioritize multiple tasks in a fast-paced environment., • Proven investigative, analytical, and problem-solving skills, including conducting incident investigations and job hazard analyses., • Proficiency with current computer and mobile technologies and familiarity with standard safety and health tools used for risk assessment and improvement., • Ability to build effective working relationships with internal and external stakeholders., • Ability to travel throughout the five boroughs of New York City. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal. Hiring Range: $75,000.00 - $88,000.00 Annually Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job DescriptionCoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at You'll Do: The Cloud Experience organization at CoreWeave owns the customer- and admin-facing surfaces of our AI cloud platform, including cloud and admin consoles, REST/gRPC APIs, Infrastructure-as-Code interfaces, CLIs, SDKs, and agent-centric workflows. The team is responsible for delivering a unified, secure, and scalable developer experience across products and services, with a strong focus on how users understand, operate, and govern their workloads through our interfaces. Within Cloud Experience, the Cloud & Admin Consoles team builds the primary graphical interfaces used daily by CoreWeave customers and internal operators. From onboarding and resource management to org-wide governance and observability, this team defines the information architecture, navigation, and interaction patterns that shape how users experience CoreWeave Cloud. About the Role: As an Engineering Manager (M1), Cloud Experience – Cloud & Admin Consoles, you will lead a team of frontend and full-stack engineers responsible for CoreWeave's core web and admin console experiences. You will own key areas of the console—including navigation, layout, resource views, workflows, and shared UI components—while partnering closely with Product, Design, and Engineering to deliver intuitive, reliable, and deeply integrated user experiences. This role balances people leadership, technical ownership, and product execution to ensure our consoles scale with the platform and meet the needs of both customers and internal operators. In this role, you will: * Lead a team delivering high-quality cloud and admin console features used by customers and internal teams. * Own console information architecture, navigation, and layout to ensure users can easily discover, understand, and manage resources. * Define and evolve reusable UI components and patterns (forms, tables, wizards, notifications, resource detail views) to ensure consistency across the console. * Partner with Product and Design to translate user journeys into clear, opinionated workflows for provisioning, configuration, governance, and operations. * Collaborate with API, IAM, and platform teams to design integrations that make the console a first-class client of underlying services. * Ensure console experiences are fast, accessible, and resilient through performance optimization, accessibility best practices, and robust error handling. * Establish and monitor SLIs/SLOs and UX metrics (e.g., page load times, error rates, navigation success) to drive continuous improvement. * Maintain and extend the console design system, including component libraries, theming, and documentation. * Drive roadmap execution by prioritizing work, managing dependencies, and balancing new features, UX improvements, and technical debt. * Hire, onboard, mentor, and develop engineers with clear expectations, feedback, and career growth paths. * Participate in on-call and incident response to ensure critical console workflows remain usable during high-severity events. Who You Are: * 6+ years of professional software engineering experience, including 1–3 years as an engineering manager with people-lead responsibilities. * Proven experience leading teams that build and ship modern web frontends at scale using React, TypeScript, and component-based design systems. * Experience translating user journeys into well-structured workflows and information architectures in partnership with Product and Design. * Strong understanding of backend-for-frontend patterns and consuming GraphQL APIs, including data modeling for multi-tenant environments. * Experience building or supporting SaaS or cloud platforms, including concepts such as multi-tenancy, org/project hierarchies, and roles/permissions. * Familiarity with accessibility (a11y), internationalization, and responsive design best practices. * Experience owning end-to-end delivery for production services, including planning, execution, quality, and operational health. * Strong written and verbal communication skills, with the ability to align cross-functional stakeholders around priorities and tradeoffs. Preferred: * Experience building consoles or dashboards for cloud platforms, developer tools, observability/APM products, or infrastructure SaaS environments. * Familiarity with design systems and tools such as Figma, and experience evolving shared component libraries with designers. * Exposure to infrastructure concepts such as containers, Kubernetes, networking, storage, and GPU workloads. * Experience implementing role-aware and permissioned UI views using IAM models such as RBAC, ABAC, or policy-based access. * Prior experience leading frontend modernization efforts (e.g., React/TypeScript migrations, state management improvements, design system adoption). Wondering if you're a good fit? We believe in investing in our people and value candidates who bring diverse experiences—even if you don't meet every requirement. You might be a great fit if: * You care deeply about end-to-end console user journeys, from first login to complex operational workflows. * You have strong opinions (lightly held) about great console UX, including clear information architecture and thoughtful defaults. * You enjoy coaching engineers on frontend craft, UX quality, and maintainable systems. * You're energized by creating consistency and coherence across a fast-moving platform. * You're comfortable operating amid ambiguity while balancing short-term delivery with long-term architectural and usability investments. Why CoreWeave? At CoreWeave, we work hard, have fun, and move fast. We're in an exciting stage of hyper-growth and are constantly learning as we scale. Our team cares deeply about how we build our product and how we work together, guided by our core values: * Be Curious at Your Core * Act Like an Owner * Empower Employees * Deliver Best-in-Class Client Experiences * Achieve More Together We foster an environment that encourages collaboration, independent thinking, and innovative solutions to complex problems. As CoreWeave continues to grow, opportunities for impact and career development expand alongside it. You'll work with some of the best talent in the industry—and they'll want to learn from you, too. Come join us. The base salary range for this role is $165,000 to $242,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility). What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs, including: • Medical, dental, and vision insurance - 100% paid for by CoreWeave, • Company-paid Life Insurance, • Voluntary supplemental life insurance, • Short and long-term disability insurance, • Flexible Spending Account, • Health Savings Account, • Tuition Reimbursement, • Ability to Participate in Employee Stock Purchase Program (ESPP), • Mental Wellness Benefits through Spring Health, • Family-Forming support provided by Carrot, • Paid Parental Leave, • Flexible, full-service childcare support with Kinside, • 401(k) with a generous employer match, • Flexible PTO, • Catered lunch each day in our office and data center locations, • A casual work environment While we prioritize a hybrid work environment, remote work may be considered for candidates located more than 30 miles from an office, based on role requirements for specialized skill sets. New hires will be invited to attend onboarding at one of our hubs within their first month. Teams also gather quarterly to support collaboration. California Consumer Privacy Act - California applicants only CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA), CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: . Export Control Compliance This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.

An associate degree or completion of 60 credits from an accredited college; or A four-year high.Strong communication, both written and verbal.Exceptional interpersonal and rapport building skills.A patient and empathetic attitude.Strong time management and organizational skills.Comfortable working i

Answer all incoming calls, and address patient’s inquiries, needs, complaints, or other issues · Engage in active listening with callers, providing solutions and ensuring the patients are supported and valued · Utilizing EMR system for patient demographic updates, prescription requests, and sche

The FPA Access Center which is centralized contact/call center for the Mount Sinai Health System, located in West Side of Manhattan. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovativ

Job Description Remote - Candidate needs to live in Tri- State Area of NY Shift requires: Evening & Weekend Hours Summary: Supervises a team of employees who receive incoming telephone calls involving domestic violence, rape, and other crimes that will, in some instances, require making quick decisions regarding the caller’s safety and well-being. The Team Leader has a key role in setting the standard for assessing human service needs via telephone using active listening, crisis intervention and/or suicide risk assessment skills. The Team Leader manages staff members who will normally elicit essential information from the caller including the problem (or complaint) determine the immediacy and type of response needed based on an initial risk assessment, and document critical aspects of the telephone call and actions taken on the agency’s database. This position assigns staff to perform their duties and responsibilities, and reviews their work for adherence to instructions, accuracy, completeness and conformance to accepted client-centered practices. To ensure quality assurance performance standards and expectations are being successfully carried out in the Hotlines, this position will take a pro-active role to develop and implement action plans to address problematic trends, sustain progress and continuous improvement. The Team Leader provides oversight and supplemental spot-checking for data and documentation quality initiatives, while offering coaching and development to Client Advocate Specialists and Shift Coordinators to improve their ability to explore callers’ mental and emotional state of mind through client centered, empowering, and non-judgmental language. Responsibilities: • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients. Coach and guide staff in their client practice that reflects these approaches. Participate in the recruitment, hiring and onboarding of new staff., • Supervises staff whose key role is to establish rapport with the caller and, through risk assessment skills acquired in Client-Centered Practice training, assist the caller to safety plan around the current situation. Staff may provide relevant information and referrals to resources that may assist the caller in maintaining their safety., • Provide weekly individual supervision to a direct reports using a reflective supervision model and a trauma informed approach., • Provide ad hock supervision and coaching to any advocate on shift as needed., • Utilize hotline technology to assess staff overall productivity. Including the accuracy and timeliness of case records that document client interactions., • Ensures smooth daily operation through shift monitoring and administration, including:, • Supporting staff to handle challenging calls and debriefing after challenging calls, • Supporting staff in handling calls through coaching, • Evaluating the quality of client experience on the hotline by examining abandonment rate, call volume, hold times, and answer time., • Handling client calls during busy periods as needed, to CAS standard, • Handling calls from social service and criminal justice providers, • Handling client complaints, and escalating complaints to Hotlines Senior Director as needed., • Monitoring staff attendance for shifts, training and staff meetings, • Documenting shift activities and issues, • Reviewing for accuracy and approving both e-time and funder timecards after designated deadlines., • Reviewing and monitoring direct reports leave time accruals to ensure that vacation, holiday, and other time off requests are processed according to company policy., • Acts as client risk specialist in managing clients who are at risk for suicide, and in supporting staff members who are responding to those clients’ needs, • Interviews prospective candidates for open positions and recommends hiring decisions in line with Safe Horizon’s hiring policies, • Communicates regularly with all staff to provide information and updates regarding program practice and operations, • Coordinates shelter intake and communicates daily to staff updated status and availability of shelter space derived from Shelter Occupancy and Referral System (SORTS) and/or Shelter staff, as well as troubleshoot shelter-related issues, to ensure seamless assignments of Hotlines clients into shelter spaces, • Establish and maintain clearly communicated consistent expectations of and goals for staff performance that focus on CCP standards (includes EPA goals) and document for employee file, • Assess and identify staff with performance issues. Collaborate with staff in the development of action plans to improve performance and document for employee file., • Master’s degree in human services field ( e.g., counseling, psychology, social work or related field) with at least 1 year of supervisory experience preferred, or Bachelor’s degree in human services field with at least 3 years of supervisory experience., • 2+ years of public contact experience (e.g., call center environment), preferably working with crime victims, dealing with individual problems and applying policies, procedures, and/or guidelines. Telephone counseling experience desirable. Knowledge: • Familiar with trauma and intimate partner violence and the prevention, treatment and recovery processes for victims, • Recognize the social, economic, familial and cultural contexts that affect victim’s lives, • Familiarity with human behavior and of causal factors underlying family breakdown;, • Ability to model, coach, motivate client facing staff, • Ability to use a trauma informed approach to addressing client, and or staff escalations, • Ability to assess and respond to an emergency/crisis and notify other parties when necessary, • Requires sound judgment and action in life-threatening situations, • Computer skills, including proficiency in MS Excel, Word, Outlook; and the Internet, • Proficiency with ACD / call center telecommunications technology and operations, • Ability to communicate effectively both orally and in writing;, • Respect and empathy for victims with a genuine desire and willingness to help people in need, • Recognition and belief in the empowerment of crime victims, and those that have been systematically oppressed., • Sensitivity to gender-related issues and/or cultural background of clients, • Commitment to maintaining high levels of skills and performance AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. This position is remote. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information:

A market research company is seeking applicants for part-time Call Center Representative Agent roles, where you can earn up to $750 per week from home. Participants will engage in focus group studies and clinical trials online or in-person, providing feedback on products and services. Flexibility in

Call Center Representative Agent - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Call Center Representative Agent experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • $75-$150 (per 1 hour session) If you are a data entry clerk, administrative assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call center representative, call center agent or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

Call Center Representative Agent - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Call Center Representative Agent experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • $75-$150 (per 1 hour session) If you are a data entry clerk, administrative assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call center representative, call center agent or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

Call Center Representative Agent - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Call Center Representative Agent experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • $75-$150 (per 1 hour session) If you are a data entry clerk, administrative assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call center representative, call center agent or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

Call Center Representative Agent - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Call Center Representative Agent experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • $75-$150 (per 1 hour session) If you are a data entry clerk, administrative assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call center representative, call center agent or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

Call Center Representative Agent - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Call Center Representative Agent experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • $75-$150 (per 1 hour session) If you are a data entry clerk, administrative assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call center representative, call center agent or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

Job DescriptionBenefits: • 401(k), • Employee discounts, • Opportunity for advancement, • Paid time off We are looking for a skilled and organized medical receptionist/Center Center Agent to join our healthcare team. You will perform a combination of various administrative and clinical tasks. We are growing, room for advancement. Position Responsibilities: Medical Receptionist: • Greet patients, check patients in, and check patients out, • Administrative tasks - Scan, fax, answer calls routed from the call center., • Assist patients with referrals, appointment scheduling, • Performs other duties as assigned by managementCenter Center:, • Answer all incoming calls, and address patients inquiries, needs, complaints, or other issues, • Engage in active listening with callers, providing solutions and ensuring the patients are supported and valued, • Utilizing EMR system for patient demographic updates, prescription requests, and scheduling appointments, • Assisting in patient translation, if required, • Process all incoming voicemails and tasks to Front Desk Team Member, Providers, and Management accordingly, • Confirm patient visits for next day appointments, • Identify and escalate issues to management, • Complete daily call logs and reports, • Sorting and filing all incoming fax correspondenceQualifications:, • Bilingual English/Spanish Education: • High school or equivalent (Required)Experience:, • eClinicalworks: 1 year (preferred)Language:, • Spanish RequiredBenefits:, • On-the-job training, • Opportunities for advancement, • Paid sick time, • Paid time off, • Paid trainingSchedule:, • 8 hour shift full timeEducation:, • High school or equivalent (Required)Experience:, • eClinicalworks: 1 year (Preferred)

Job Description We are looking for a Spanish Speaking Customer Service Agent to support a mission-driven non-profit organization in New York, New York. This Contract to permanent opportunity is ideal for someone who enjoys helping others, communicating clearly, and providing dependable service across phone and email channels. The person in this role will handle registration-related questions, guide callers to the appropriate resources, and maintain accurate records while delivering a courteous and welcoming experience. Responsibilities: • Respond to incoming customer questions related to registrations, general services, and routine support needs., • Direct callers to the appropriate call center team or department when issues require additional assistance., • Provide timely and courteous support through phone and email while maintaining a positive customer experience., • Enter and update customer information accurately in internal records and tracking systems., • Assist with order entry, appointment scheduling, and other service-related administrative tasks as needed., • Document interactions clearly to ensure follow-up actions and customer requests are properly recorded., • Use Microsoft Office tools, including Word and Excel, to manage information and support daily customer service activities., • Bilingual in Spanish and English, • Previous experience in customer service, call center support, or a similar client-facing role., • Strong verbal and written communication skills with a detail-oriented and approachable manner., • Comfort handling inbound calls and responding to a high volume of customer inquiries., • Accurate data entry skills and strong attention to detail., • Working knowledge of Microsoft Office, including Microsoft Word and Excel., • Ability to stay organized, manage multiple requests, and maintain a positive attitude in a fast-paced environment.

Job DescriptionJob Summary We are seeking a motivated and detail-oriented Collections Agent/ Office Assistant to join our team. The ideal candidate will be responsible for managing outstanding accounts, contacting customers to secure payment, maintaining positive client relationships while ensuring compliance with company policies and applicable regulations. You will also be doing daily administrative operations, ensuring the office runs smoothly by handling clerical tasks, coordinating communications, and assisting team members with a variety of administrative duties. Key Responsibilities • Contact customers via phone, email, and written correspondence to collect outstanding debts, • Review accounts to identify overdue balances and take appropriate collection actions, • Negotiate payment plans and settlements in a professional and respectful manner, • Maintain accurate records of all communications and transactions, • Resolve billing discrepancies and disputes efficiently, • Monitor assigned accounts to ensure timely payments, • Escalate complex or high-risk accounts when necessary, • Ensure compliance with all relevant laws and regulations (e.g., FDCPA) Qualifications • High school diploma or equivalent, • Previous experience in collections, customer service, or accounts receivable preferred, • Strong communication and negotiation skills, • Ability to handle difficult conversations with professionalism, • Detail-oriented with strong organizational skills, • Basic computer skills and familiarity with CRM or collections software Preferred Skills • Experience working in financial services or call center environments, • Knowledge of debt collection regulations and best practices, • Problem-solving mindset with the ability to think critically, • Ability to work independently and meet performance targets Compensation & Benefits • Competitive salary + performance-based incentives, • Paid time off and holidays, • Opportunities for growth and advancement How to Apply Interested candidates should submit their resume and a brief cover letter outlining relevant experience to [Insert Email or Application Link].

Job DescriptionRemote Bilingual French Customer Service Agent Location: Remote Pay Rate: $16/hr Schedule: French shift: 10:30 AM – 7:00 PM (2 openings) About the Role We are seeking a Remote Bilingual French Customer Service Agent to support customers with auto lease and loan insurance requirements. In this role, you will make outbound informational calls to customers whose insurance coverage has discrepancies, such as cancelled policies, missing payments, or incomplete documentation. This position is not sales or collections—all calls are strictly informational and focused on problem resolution. Key Responsibilities • Handle approximately 14 outbound calls per hour; position is 100% phone-based, • Contact customers to resolve insurance-related issues, • Verify insurance details directly with insurance agents (e.g., coverage limits, deductibles), • Upload and document information accurately within internal systems, • Leave client-approved scripted voicemails when insurance agents are unavailable, • Ensure all insurance requirements are met in a timely and professional mannerTraining, • Duration: First 3 weeks, • Schedule: 8:30 AM – 5:00 PM, • Training includes classroom instruction, job shadowing, and monitored calls, • A performance assessment is required at the end of week three, • 80% passing score required to move into the assigned shift, • One additional week is provided for reassessment if needed; failure to pass will result in assignment terminationRequired Qualifications, • High School Diploma or equivalent, • Bilingual in French and English (spoken and written), • Ability to type 30 WPM, • 1+ year of customer service experience, including retail, call center, office, data entry, or restaurant roles, • Comfortable being on the phone for the entire workday, • Ability to meet performance expectations (call volume, quality, accuracy), • Positive attitude and strong customer-focused mindsetPreferred Skills, • Customer service or call center experience, • Strong communication and documentation skills, • Ability to follow scripts and detailed processes, • Time management and attention to detail #centralpriority26 Job Type & Location This is a Contract to Hire position based out of New York City, NY. Pay and Benefits The pay range for this position is $16.00 - $16.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision, • Critical Illness, Accident, and Hospital, • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available, • Life Insurance (Voluntary Life & AD&D for the employee and dependents), • Short and long-term disability, • Health Spending Account (HSA), • Transportation benefits, • Employee Assistance Program The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.