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Job DescriptionBenefits: • 401(k), • Paid time off, • Training & development Patient Call Center Agent Job Responsibilities and Duties: Answer all incoming calls, and address patients inquiries, needs, complaints, or other issues Engage in active listening with callers, providing solutions and ensuring the patients are supported and valued Utilizing EMR system for patient demographic updates, prescription requests, and scheduling appointments Assisting in patient translation, if required Process all incoming voicemails and tasks to Front Desk Team Member, Providers, and Management accordingly Confirm patient visits for next day appointments Identify and escalate issues to management Complete daily call logs and reports Sorting and filing all incoming fax correspondence Other duties as assigned Patient Call Center Agent Qualifications and Skills: High school diploma or equivalent Superior active listening, verbal, and written communication skills Knowledge of customer service practices and principles Excellent data entry and typing skills Ability to handle stressful situations appropriately Fluency in Spanish EMR experience a bonus Benefits: • Holiday pay, • Commuter benefits, • 401K, • Bereavement leave, • On-the-job training, • Paid time off, • Paid training, • Promotional/growth opportunities, • Full-timeJob Types: Full-time Education: • High school or equivalent (Required)Experience:, • Customer Service in a medical setting: 1 year (Required)Language:, • Spanish (Required)

Job DescriptionDescription Position: Call Center Agent Location: Jersey City, NJ Employment Type: Full-Time Reports To: Call Center Supervisor Position Summary: We are looking for a skilled and dedicated Call Center Agent to join our customer support team. As a Call Center Agent, you will be the first point of contact for our customers, responsible for answering inquiries, resolving issues, and delivering a high-quality customer experience. The ideal candidate will be empathetic, patient, and proficient in handling a high volume of inbound and outbound calls. Key ResponsibilitiesCustomer Support: • Handle inbound and outbound calls professionally and courteously., • Answer customer questions, resolve complaints, and provide appropriate solutions in a timely manner. Problem Solving: • Identify customer needs and clarify information by conducting thorough problem analysis., • Offer alternative solutions when necessary, aiming to achieve first-call resolution. Communication: • Maintain a positive, empathetic, and professional attitude toward customers at all times., • Escalate unresolved issues to appropriate teams or departments. Product Knowledge: • Develop a comprehensive understanding of the company's products, services, and policies., • Keep updated on any product or policy changes to ensure accurate information is shared with customers. Documentation: • Accurately log all call details, interactions, and customer information into the company's CRM system., • Prepare reports or summaries of customer interactions and outcomes. Skills, Knowledge and Expertise • High school diploma or equivalent (Bachelor’s degree preferred)., • Strong verbal and written communication skills., • Ability to multitask and prioritize in a fast-paced environment., • Proficient in using computers, CRM software, and other call center tools., • Excellent problem-solving skills and patience. Benefits • Comprehensive health, dental, and vision insurance., • Paid time off and holidays., • Retirement plan with company match., • Professional development opportunities., • Fun and creative work environment.

Only W2 Only local to NJ office No C/C is acceptable for this role Not accepting third party employer assistance here Genesys Cloud CX Engineer Weehawken, NJ (Onsite) Long-Term Consulting Opportunity We are seeking an experienced Genesys Cloud CX Engineer to join a high-profile engagement supporting UBS. This role will be responsible for designing, developing, configuring, and optimizing customer experience and contact center solutions within the Genesys Cloud CX platform. This is an excellent opportunity to work directly with enterprise-scale contact center environments, modern cloud technologies, and customer experience transformation initiatives. Responsibilities Genesys Cloud Design & Development Design, develop, and enhance IVR and customer interaction flows using Genesys Architect Build and optimize routing strategies including ACD, skills-based routing, preferred agent, and bullseye routing Develop conversational bots utilizing Genesys Dialog Engine (NLU/NLP) Create automation workflows leveraging Genesys Cloud APIs and third-party integrations Platform Configuration & Administration Configure and support telephony infrastructure including SIP trunks, DID routing, Edge devices, and station configurations Implement and maintain digital channels including chat, email, messaging, and social media Deploy new platform capabilities, enhancements, and updates Integration & Automation Integrate Genesys Cloud CX with CRM, ticketing, authentication, and enterprise systems Develop solutions using REST APIs, JSON, webhooks, and event streams Collaborate with development teams on middleware and backend integrations Monitoring & Support Monitor platform health, call flows, interaction paths, and performance metrics Troubleshoot routing, telephony, and call flow issues Provide L2/L3 support and coordinate escalations with Genesys Care Analytics & Reporting Develop dashboards and reporting solutions using Genesys Analytics Analyze operational metrics including SLA, AHT, abandon rates, agent productivity, and customer experience KPIs Identify opportunities for platform optimization and process improvement Security & Governance Manage user roles, permissions, and access controls Support SSO integrations and compliance initiatives Maintain security and data privacy standards Required Qualifications Technical Experience 3+ years of hands-on experience with Genesys Cloud CX Strong expertise in: Genesys Architect IVR and call flow development ACD and routing strategies SIP telephony and trunking Digital channels (chat, email, messaging) Experience with: REST APIs JSON Web Services OAuth Authentication SSO / Identity Providers (Azure AD, Okta, Ping, etc.) Knowledge of cloud platforms (AWS and/or Azure) Soft Skills Preferred Certifications Genesys Cloud CX Certified Professional (GCX-P) Genesys Cloud Architect Certification ITIL Foundation

Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world’s leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world’s leading investors, including a16z, Greylock, and Sequoia. Cresta’s leadership includes some of the leading minds in AI today. Our CEO, _, founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. About the role: The Senior Solutions Architect role at Cresta is dynamic and integral, requiring deep understanding of Cresta's capabilities and their integration with enterprise systems. As part of a selective and growing team, Enterprise Architects also help define sales and execution processes for effective land-and-expand strategies. Responsibilities: • Leveraging domain expertise in Customer Experience (CX) and related ecosystems (e.g., Call Center infrastructure, Chat platforms, AWS services, Workforce Management, Automation, ChatBots, CRM, Integrations)., • Serving as the authoritative source on Cresta's platform integrations and their technical benefits., • Owning the Technical Architecture blueprint from pre-sales to post-sales, ensuring technical wins by managing stakeholder expectations and collaborating across multiple levels (from end-users to executives) and with internal teams (Pre-sales Solution Engineers, engineering, and success organizations)., • Pre-sales: problem solving with end-customers to determine best solution architecture and integration approach., • Post-sales: supporting the technical implementation team to help get customers up and running on Cresta., • Along the way, closely collaborating with Sales, Product, Marketing, and Engineering in order to meet existing, new, and future customer needs. Qualifications We Value: • Experience with Telephony and Contact Center Infrastructure (AWS Connect, Genesys, Five9, etc.), • Good understanding of integration options, APIs, iPaaS, UI Integrations, • Highly experienced with AWS, GCP, Salesforce, • Strong expertise in enterprise architecture, cloud platforms, AI/ML, and data systems., • Has extensive experience in large scale enterprise software implementations and solutions architecture, • Deep understanding of how enterprises leverage Generative AI solutions., • Is highly organized: able to manage complex internal and external processes with many different stakeholders and timelines ensuring that all parties are kept in the loop with clear notes, action items, and next steps to keep projects on track and successful., • Is able to build strong external relationships with external technical stakeholders and in general able to take a consultative and strategic approach to solving customer problems., • Experience managing and advising on large-scale programs with multiple stakeholders and dependencies., • Is willing to do some travel (if/when the world goes back to normal) but before then be willing to be on frequent video calls with customers in EST - PST time zones. Product & Engineering Partnership • Gather and synthesize customer feedback to inform product and engineering priorities., • Identify and address gaps in technology adoption or deployment through cross-functional collaboration., • Influence future product strategy with insights derived from real-world field engagements., • Report directly to the Field CTO and should be able to manage delivery for strategic accounts end-to-end Perks & Benefits: We offer a comprehensive and people-first benefits package to support you at work and in life: • Comprehensive medical, dental, and vision coverage with plans to fit you and your family, • Paid parental leave for all new parents welcoming a new child, • Remote work setup budget to help you create a productive home office, • Monthly wellness and communication stipend to keep you connected and balanced, • 20 days of vacation time to promote a healthy work-life blend Compensation at Cresta Cresta’s approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table. Compensation for this position includes a Base salary + Variable + Equity. Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable. Your recruiter can provide further details. In addition, total compensation includes a comprehensive benefits package for you and your family. We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored. If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.ai

Kin is redesigning insurance to be smarter, faster, and centered on the customer. We use intelligent pricing, offer seamless bundling, and make every step (from purchasing, servicing to claims) simple and friction-free, especially in the places traditional insurers often ignore. We empower people to protect what matters most, starting with their homes and expanding to all they value, in a world where climate risks, rising costs, and outdated systems leave too many behind. Our approach has fostered amazing growth, attracted marquee investors, and earned us accolades, including being named to: Built In Chicago's Best Places to Work, Midsize Companies (2021-2025). Forbes' America's Best Startup Employers (2021- 2024, Ranked #37 in 2024). Inc. 5000 Fastest-Growing Private Companies. Forbes’ Fintech 50. Simply put, our people are what make us great – we need forward-thinking, inspired game-changers like you to join us in our mission. Inbound licensed insurance sales role with $88K+ OTE, uncapped earnings, and company-provided warm leads. Focus on closing - not prospecting - while helping homeowners protect what matters. We’re looking for licensed Insurance Sales Representatives to help homeowners confidently navigate home insurance and related products during key moments in their lives. As a critical part of Kin’s growth strategy, this role exists to convert high-intent homeowners into long-term customers through expert guidance, trust-building, and consultative sales. With qualified leads provided by our Marketing team, you’ll focus on what you do best—connecting with customers, closing sales, and delivering an exceptional experience from first contact to bind. This is a high-impact, high-earning role at a moment of strong company growth, where top performers consistently reach six figures and beyond through uncapped commissions and performance incentives. Connect with potential customers by handling inbound inquiries via phone, email, and text to understand their needs and recommend tailored insurance solutions Consistently meet or exceed sales targets by building strong customer relationships and applying effective, consultative sales techniques Clearly communicate the value and benefits of Kin’s insurance products while addressing customer questions with confidence Leverage company-provided qualified leads and execute consistent follow-up to move customers through the sales funnel to close Partner cross-functionally with underwriters and customer service representatives to ensure a smooth experience from initial inquiry through policy issuance Simplify complex insurance concepts and guide customers toward coverage that best protects their most important assets Required: At least 6 months of P&C insurance experience in a fast-paced sales environment (homeowners, auto, and/or call center experience a plus) Active P&C license in your current state of residence Proven track record of closing sales and exceeding targets Ability to build trust quickly through clear, confident communication Comfort adhering to performance metrics, schedules, and training requirements Proficiency with CRM systems and telephone software, including managing multiple platforms simultaneously Self-motivated, results-driven mindset with a passion for hitting goals We’ll also consider candidates who: Have prior insurance sales experience (even if not recent) with an active license and CE Bring strong sales experience from other industries Bonus Points: Licensed in California Surplus Lines License Must be available Monday–Friday for one of the following shifts (assigned based on business needs): 9:00 AM – 6:00 PM CST 11:00 AM – 8:00 PM CST Rotating Saturday shift required every 4–6 weeks Mandatory paid training period of 8+ weeks We are currently hiring for our March 30, 2026 training class. Our Approach Applications for this role are accepted on an ongoing basis. While our recruiting team uses AI tools for efficiency, resumes are screened by recruiters, and all candidate evaluations and hiring decisions are made by recruiters and hiring teams. You can expect the hiring process to take approximately ~1-2 weeks from initial interview to hiring decision. The process includes: Application Review → AI Screen / Recruiter Screen → Technical Assessment → Final Interview with Hiring Managers → Decision On-target earnings (OTE) starting at $88,000, with uncapped commissions $40,000 base salary $4,000 annual bonus tied to policy attainment goals Guaranteed minimum of $1,500/month for the first three months post-training Ongoing monthly bonus eligibility through the Kin Sales Incentive Program Terry Berry Perks Program President’s Club (Top 15 agents) Milestone Program for premium achievements Monthly agent and team recognition awards Medical, Dental, Vision, Life, Short- and Long-Term Disability Employee Assistance Program Voluntary benefits including accident, hospital indemnity, critical illness, legal assistance, and pet insurance Benefits eligibility beginning the first of the month following start date Company equity via Restricted Stock Units (RSUs), based on role and level 401(k) with up to 4% company match 11 days accrued PTO, 7 paid sick days, and 8 paid company holidays Paid Parental Leave: 14 weeks (birthing parents) 8 weeks (non-birthing parents) Professional development and career mobility opportunities Referral bonuses This role is eligible to earn additional monthly incentive compensation through the Kin Sales Incentive Program. At Kin, our values guide how we work and win together: Run through walls, together – We challenge the status quo and take action with grit and teamwork. Raise the bar. Drop the ego – High performance, low drama, and mutual respect. Act like an owner – Take accountability, ask questions, and do the right thing. Operate lean. Deliver more – Use focus, efficiency, and technology (including AI) to multiply impact. Keep asking “What if?” – Stay curious, data-driven, and committed to continuous improvement. Applications for this role are accepted on an on-going basis. #LI-EG1 #LI-Remote For Sales Agents and Customer Service Agents: These roles sit in any of the following 30 states: AL, AZ, CO, FL, ID, IL, IN, KS, KY, MA, MD, ME, MI, MO, MT, NC, NE, NM, NV, NY, OH, OK, PA, SC, TN, TX, UT, VT, VA, WA, and WI. For remote technical positions located in Canada, we are only able to hire individuals who reside in Ontario. Applicants must be able to live and work full-time in Ontario to be considered. For all other positions, these roles can sit in any of the following 40 states: AL, AR, AZ, CA (exempt only), CO, CT, FL, GA, ID, IL, IN, IA, KS, KY, MA, ME, MD, MI, MN, MO, MT, NC, NE, NJ, NM, NV, NY, OH, OK, OR, PA, SC, SD, TN, TX, UT, VT, VA, WA, and WI. Please only apply if you are able to live and work full-time in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift. Kin is the only pure-play, direct-to-consumer digital insurer focused on the growing home insurance market. We make policies convenient and affordable through a technology platform that delivers a seamless user experience, customized options for coverage, and fast, high-quality claims service. Kin is a fully licensed carrier that offers coverage through its reciprocal exchanges which are owned by its policyholders. To learn more, _. Kin is proud to be an Equal Employment Opportunity and Affirmative Action Employer. We don't just accept difference – we honor it, nurture it, and celebrate it. We don’t discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Kin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require accommodation, please contact us by sending an email to careers@kin.com

We are the champions of childhood Hanna Andersson is a Portland, Oregon-based premier kids and baby clothing brand. Our clothes are made to play, made to last, and designed to let kids be kids. We have core commitments to design, quality, and sustainability, and we believe in helping families create meaningful everyday moments. These principles guide the Hanna Way, and lead to an experience authentically different from other children’s brands. We cultivate our unique brand by hiring team members who believe in these values, own a customer service mindset, and who are innovative, results-oriented, and comfortable working in a collaborative and growth-driven work environment. We all share in our brand’s success, and we actively encourage our team members to maintain a healthy balance in their daily lives. Position Summary: The Vendor Manager for Customer Care plays a key role in guiding Hanna Andersson’s outsourced customer support across all markets. This position ensures that our third-party BPO partners consistently deliver friendly, high-quality service that puts customers first. As the main point of contact between Hanna Andersson and the BPO vendors, the Vendor Manager promotes accountability and excellence, fostering ongoing improvements through careful performance management, smooth operations, and strong teamwork across different departments. This role is centered around vendor performance, using daily metrics, agent scorecards, operational reviews, and escalation processes to ensure we meet SLAs, KPIs, and uphold brand standards. It's also an important part of mid-range planning, process innovation, and driving change initiatives that support growth, seasonal peaks, and ever-changing customer needs. Having strong communication, negotiation, and analytical skills is key, along with the ability to influence outcomes and build trusted relationships with both internal teams and external partners. Location: Portland, OR, Seattle WA or West Coast, highly preferredHours: Monday - Friday, must be available until 6pm Pacific Time. • Build and maintain strong, collaborative relationships between BPO vendors and Hanna Andersson internal teams to ensure alignment, transparency, and shared accountability., • Oversee vendor performance across one to two operational sites, ensuring consistent adherence to quality standards, service levels (SLs), and key performance indicators (KPIs) inclusive of CSAT and NPS., • Partake in and/or lead structured business review routines including Weekly Business Reviews (WBR), Monthly Business Reviews (MBR), and Quarterly Business Reviews (QBR) to evaluate vendor performance, reinforce Hanna Andersson’s brand values, and align on action plans that support agent experience, operational excellence, and continuous improvement. Occasional on-site visits may supplement these reviews as needed., • Monitor vendor performance trends in real-time and historically to identify gaps, track improvements, and mitigate operational risk through proactive intervention., • Leverage agent-level scorecards and workforce data to hold BPO leadership accountable for performance management, including glide paths, corrective actions, and coaching outcomes., • Lead and resolve service escalations in partnership with internal and external stakeholders, ensuring prompt, professional outcomes aligned with Hanna Andersson’s customer-first approach., • Coordinate all program updates, training rollouts, and process changes with the BPO to ensure consistent delivery and adherence to brand standards., • Drive continuous improvement by identifying systemic issues and leading targeted initiatives in collaboration with internal partners and BPO leaders., • Analyze performance data and vendor reporting to provide actionable insights and strategic recommendations for internal leadership and executive forums., • Ensure recruitment, hiring, and staffing plans are aligned with Hanna Andersson’s expectations and seasonal forecasts, and that agent quality meets brand standards., • Setting, managing, and reporting on the vendor budget to ensure spend is aligned with forecast and business goals., • Maintain and audit operational documentation, including Statements of Work (SOWs), playbooks, and change logs, to ensure alignment with business goals and contractual obligations., • Escalate critical performance or operational issues with supporting data and insights, enabling swift, collaborative problem-solving without disrupting vendor relationships., • Lead negotiations with BPO partners on process improvements or policy updates, ensuring all changes enhance service quality, customer experience, and operational efficiency., • Serve as a champion of innovation and process enhancement, collaborating with cross-functional teams to evolve workflows, service practices, and customer care strategies., • Be available to support vendor operations during peak periods (e.g., holidays, weekends), balancing flexibility with standard business hours., • Additional tasks and responsibilities assigned as necessary., • Provide day-to-day oversight of third-party BPO leadership to ensure effective team management, coaching, and staffing alignment., • Hold vendor supervisors and managers accountable for agent-level performance, quality, and adherence to brand expectations., • Guide and influence vendor leadership in workforce management, scheduling, and service level execution., • Lead regular performance reviews with vendor leadership to track progress, resolve escalations, and drive continuous improvement., • Perform periodic audits of vendor processes and controls, • Support vendor teams during peak periods through proactive planning, operational alignment, and real-time performance monitoring., • Extensive experience in business optimization, • Experienced with process review and business analysis, • Hands-on experience with call center technologies, • Understanding of BPO contracting, • Excellent oral and written communication skills, • Problem-solving skills for multiple, complex issues, • Ability to work on various projects simultaneously, • Advanced problem-solving skills to communicate the strategic progress of information to executives and senior leaders, • Proven ability to drive operational performance improvement in a variety of channels whilst optimizing often contradictory metrics, • Strong leader with the ability to ensure people are effectively engaged in the delivery of core business objectives and the ability to address groups or individuals, including senior managers, • Highly motivated, able to work in an environment of change, and strong ability to deliver to tight deadlines, • Competence in designing and delivering effective presentations and process documentation, • Cultural interest & awareness: able to flex style and methods to achieve goals regardless of stakeholder background & country. Good at recognizing how to deliver global objectives with local nuance., • Education & Qualifications, • 5+ years managing Contact Center Operations, • 5+ years managing or interfacing with Business Process Outsourcers (BPO’s), • BS/BA in Operations Management or equivalent experience, • Certifications/Licenses, • Six Sigma (green belt preferred) $95,000 - $110,000 a yearHanna Talent Cultivation Standards:With a rise in cyber-criminal activity, please note Hanna will never: -Ask for any sensitive personal information via email, text, or other forms of instant messaging -Interview you via email and/or send you a list of questions in lieu of an interview -Extend an offer without speaking to you via phone or video call -Ask for bank account or financial information during the recruiting process Legitimate email communication will only be done to and from @hannaandersson.com email addresses. Please examine messages carefully to ensure this is the domain you are receiving messages from, as cybercriminals may also utilize domains that look similar but may have one letter off (such as @hannaandersson.com). Legitimate candidate application submissions are received directly from the applicant. All unsolicited third-party submissions will be considered illegitimate and will not be reviewed or considered for hire. Hanna Andersson provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. As an Equal Opportunity Employer, Hanna Andersson prohibits discrimination, harassment, and retaliation of any kind. Hanna Andersson encourages applicants of all ages.

Scale AI is the data foundation for AI, helping organizations build and deploy reliable production AI applications. We partner with leading enterprises and government organizations to accelerate their AI initiatives through our data annotation platform, generative AI solutions, and enterprise AI capabilities. As a Frontier Agents Engineer on our Enterprise team, you'll be the technical bridge between Scale AI's cutting-edge AI capabilities and our most strategic customers. You'll work with enterprise clients to understand their unique challenges, architect custom AI solutions, and ensure successful deployment and adoption of AI systems in production environments. This is a hands-on technical role that combines deep engineering expertise with customer-facing problem solving. You'll work directly with customer engineering teams to integrate AI into their critical workflows. • Partner directly with enterprise customers to understand their technical infrastructure, data pipelines, and business requirements, • Design and implement custom integrations between Scale AI's platform and customer data environments (cloud platforms, data warehouses, internal APIs), • Build robust data connectors and ETL pipelines to ingest, process, and prepare customer data for AI workflows, • Deploy and configure AI models and agents within customer security and compliance boundaries, • Develop production-grade AI agents tailored to customer use cases across domains like customer support, data analysis, content generation, and workflow automation, • Architect multi-agent systems that orchestrate between different models, tools, and data sources, • Implement evaluation frameworks to measure agent performance and iterate toward business objectives, • Design human-in-the-loop workflows and feedback mechanisms for continuous agent improvement, • Create sophisticated prompt engineering strategies optimized for customer-specific domains and data, • Build and maintain prompt libraries, templates, and best practices for customer use cases, • Conduct systematic prompt experimentation and A/B testing to improve model outputs, • Implement RAG (Retrieval Augmented Generation) systems and fine-tuning pipelines where appropriate, • Serve as the primary technical point of contact for strategic enterprise accounts, • Collaborate with customer data scientists, ML engineers, and software developers to ensure smooth integration, • Provide technical training and knowledge transfer to customer teams, • Work closely with Scale's product and engineering teams to translate customer needs into product improvements, • Document technical architectures, integration patterns, and best practices, • Debug complex technical issues across the entire stack, from data pipelines to model outputs, • Rapidly prototype solutions to unblock customers and prove out new use cases, • Stay current on the latest AI/ML research and tools, bringing innovative approaches to customer problems, • Identify opportunities for productization based on common customer patterns, • 4+ years of software engineering experience with strong fundamentals in data structures, algorithms, and system design, • Production Python expertise with experience in modern ML/AI frameworks (e.g., LangChain, LlamaIndex, HuggingFace, OpenAI API), • Experience with cloud platforms (AWS, GCP, or Azure) and modern data infrastructure, • Strong problem-solving skills with the ability to navigate ambiguous requirements and rapidly iterate toward solutions, • Excellent communication skills with the ability to explain complex technical concepts to both technical and non-technical audiences Agent Development Wiz • Deep understanding of LLMs including prompting techniques, embeddings, and RAG architectures, • Experience building and deploying AI agents or autonomous systems in production, • Knowledge of vector databases and semantic search systems, • Contributions to open-source AI/ML projects Infrastructure Guru • Experience with containerization (Docker, Kubernetes) and CI/CD pipelines, • Experience using Terraform, Bicep, or other Infrastructure as Code (IaC) tools, • Previous work in a devops, platform, or infra role, • Familiarity with enterprise security, compliance, and governance requirements (SOC 2, GDPR, HIPAA) Customer Product Whisperer • Proven ability to work with customers in a technical consulting, solutions engineering, or product engineering role, • Domain expertise in verticals like finance, healthcare, government, or manufacturing, • Experience with technical enablement or teaching programs The following are some examples of the types of projects we've worked on with customers. All of these projects leverage customer data, integrate directly into customers' existing systems, and are deployed on their infrastructure. For a global professional services firm, we developed a sophisticated deep research agent to assist in due diligence. This agent employs a multi-agent architecture for robust fact-checking, integrates several internal MCP tools, and processes complex, unstructured data sources. This solution reliably saves employees hundreds of hours weekly. Working with a TelCo organization, we built a model utilizing customer data to predict churn likelihood. The system then curates personalized offers based on this prediction. This model was integrated into a "next best action" copilot, enabling call center agents to proactively surface relevant offers to customers, leading to a significant reduction in churn. We partnered with a healthcare organization to create a lifelike voice agent and avatar designed to gather unstructured health information from patients. Engineered for low latency, the agent adeptly manages conversational flow, adheres to safety guardrails, and efficiently handles data extraction. This automation saves the organization's nurses hundreds of hours each week. Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position and may be inclusive of several career levels at Scale; it will be determined during the interview process based on work location and additional factors, including job-related skills, experience, qualifications, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend. Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is:$216,000—$270,000 USD PLEASE NOTE:Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's _ for additional information. We comply with the United States Department of Labor's Pay Transparency provision. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our _ for additional information.

Scale AI is the data foundation for AI, helping organizations build and deploy reliable production AI applications. We partner with leading enterprises and government organizations to accelerate their AI initiatives through our data annotation platform, generative AI solutions, and enterprise AI capabilities. As a Senior Staff Frontier Agents Engineer on our Enterprise team, you'll be the technical bridge between Scale AI's cutting-edge AI capabilities and our most strategic customers. You'll work with enterprise clients to understand their unique challenges, architect custom AI solutions, and ensure successful deployment and adoption of AI systems in production environments. This is a hands-on technical role that combines deep engineering expertise with customer-facing problem solving. You'll work directly with customer engineering teams to integrate AI into their critical workflows. • Partner directly with enterprise customers to understand their technical infrastructure, data pipelines, and business requirements, • Design and implement custom integrations between Scale AI's platform and customer data environments (cloud platforms, data warehouses, internal APIs), • Build robust data connectors and ETL pipelines to ingest, process, and prepare customer data for AI workflows, • Deploy and configure AI models and agents within customer security and compliance boundaries, • Develop production-grade AI agents tailored to customer use cases across domains like customer support, data analysis, content generation, and workflow automation, • Architect multi-agent systems that orchestrate between different models, tools, and data sources, • Implement evaluation frameworks to measure agent performance and iterate toward business objectives, • Design human-in-the-loop workflows and feedback mechanisms for continuous agent improvement, • Create sophisticated prompt engineering strategies optimized for customer-specific domains and data, • Build and maintain prompt libraries, templates, and best practices for customer use cases, • Conduct systematic prompt experimentation and A/B testing to improve model outputs, • Implement RAG (Retrieval Augmented Generation) systems and fine-tuning pipelines where appropriate, • Serve as the primary technical point of contact for strategic enterprise accounts, • Collaborate with customer data scientists, ML engineers, and software developers to ensure smooth integration, • Provide technical training and knowledge transfer to customer teams, • Work closely with Scale's product and engineering teams to translate customer needs into product improvements, • Document technical architectures, integration patterns, and best practices, • Debug complex technical issues across the entire stack, from data pipelines to model outputs, • Rapidly prototype solutions to unblock customers and prove out new use cases, • Stay current on the latest AI/ML research and tools, bringing innovative approaches to customer problems, • Identify opportunities for productization based on common customer patterns, • 12+ years of software engineering experience with strong fundamentals in data structures, algorithms, and system design, • Production Python expertise with experience in modern ML/AI frameworks (e.g., LangChain, LlamaIndex, HuggingFace, OpenAI API), • Experience with cloud platforms (AWS, GCP, or Azure) and modern data infrastructure, • Strong problem-solving skills with the ability to navigate ambiguous requirements and rapidly iterate toward solutions, • Excellent communication skills with the ability to explain complex technical concepts to both technical and non-technical audiences Agent Development Wiz • Deep understanding of LLMs including prompting techniques, embeddings, and RAG architectures, • Experience building and deploying AI agents or autonomous systems in production, • Knowledge of vector databases and semantic search systems, • Contributions to open-source AI/ML projects Infrastructure Guru • Experience with containerization (Docker, Kubernetes) and CI/CD pipelines, • Experience using Terraform, Bicep, or other Infrastructure as Code (IaC) tools, • Previous work in a devops, platform, or infra role, • Familiarity with enterprise security, compliance, and governance requirements (SOC 2, GDPR, HIPAA) Customer Product Whisperer • Proven ability to work with customers in a technical consulting, solutions engineering, or product engineering role, • Domain expertise in verticals like finance, healthcare, government, or manufacturing, • Experience with technical enablement or teaching programs The following are some examples of the types of projects we've worked on with customers. All of these projects leverage customer data, integrate directly into customers' existing systems, and are deployed on their infrastructure. For a global professional services firm, we developed a sophisticated deep research agent to assist in due diligence. This agent employs a multi-agent architecture for robust fact-checking, integrates several internal MCP tools, and processes complex, unstructured data sources. This solution reliably saves employees hundreds of hours weekly. Working with a TelCo organization, we built a model utilizing customer data to predict churn likelihood. The system then curates personalized offers based on this prediction. This model was integrated into a "next best action" copilot, enabling call center agents to proactively surface relevant offers to customers, leading to a significant reduction in churn. We partnered with a healthcare organization to create a lifelike voice agent and avatar designed to gather unstructured health information from patients. Engineered for low latency, the agent adeptly manages conversational flow, adheres to safety guardrails, and efficiently handles data extraction. This automation saves the organization's nurses hundreds of hours each week. Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position and may be inclusive of several career levels at Scale; it will be determined during the interview process based on work location and additional factors, including job-related skills, experience, qualifications, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend. Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is:$288,000—$360,000 USD PLEASE NOTE:Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's _ for additional information. We comply with the United States Department of Labor's Pay Transparency provision. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our _ for additional information.

Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including: • Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers,, • Judi Health, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and, • Judi, the industry's leading proprietary Enterprise Health Platform (EHP), which consolidates all claim administration-related workflows in one scalable, secure platform. Together with our clients, we're rebuilding trust in healthcare in the U.S. and deploying the infrastructure we need for the care we deserve. To learn more, visit _. About Capital Rx: Capital Rx is a next generation pharmacy benefits manager, overseeing prescription benefit plans on behalf of employers,unions, and government entities. Determined to transform an outdated model, Capital Rx's mission is to change the wayprescription benefits are priced and administered in the US, unlocking enduring social change. Through our platformapproach, Capital Rx delivers data-driven insights and actionable strategies that reduce costs, while improving patientoutcomes. Our commitment to innovation, technology, and service is the reason why Capital Rx is among the fastest-growing PBMs in the country. Position Summary: The Quality Assurance Analyst is responsible for evaluating and improving customer care performance bymonitoring call center interactions, developing quality scorecards, and delivering actionable insights. This roleensures adherence to customer service standards, operational procedures, and regulatory requirements whilesupporting continuous improvement initiatives across the organization. Position Responsibilities: • Collaborate with leadership to develop and maintain customer care quality scorecards aligned with departmental standards to evaluate agent performance, • Conduct quality evaluations of recorded and live customer interactions, ensuring scoring aligns with internalQuality Assurance guidelines, • Assess agent adherence to procedures, compliance procedures, service standards, and best practices to ensureeffective and efficient customer support, • Facilitate and participate in calibration sessions within internal teams, external partners, and clients to ensurealignment and consistency in scoring, • Support Customer Satisfaction (CSAT) calibration efforts, partnering with clients and operations teams to enhanceservice quality, • Analyze QA data and reporting to identify trends, uncover improvement opportunities, and deliver actionable insights, trends and agent opportunities, • Provide performance reporting and support to supervisors and call center leadership to drive qualityimprovements, • Identify training needs through QA evaluations; support new hire onboarding by ensuring clear understanding ofquality standards and scoring expectations, • Oversees the end-to-end processing of member complaints and grievances, ensuring accurate documentation,thorough investigation, and resolution within established regulatory, NCQA, and internal service standards., • Review, document, and research Authorized Representative (AOR) forms in a timely and accurate manner tosupport compliance and operational efficiency, • Ensure timely and accurate completion of QA reporting and communication requirements, • Maintain strict adherence to all company policies and regulatory requirements, including HIPAA, patient safety,and data security protocols, • Provide operational support by handling inbound or outbound calls as needed to support business demands andservice levels, • Report any compliance concerns or policy violations promptly to management, • Perform other duties as assigned by the supervisor or other members of management within the deadlinesprovided Qualifications / Profile: • 4+ years' experience with call center operations, with at least 2 years of experience with Quality Assurance ortraining, • PBM or Healthcare call center operations experience preferred, • Bachelor's degree preferred, or equivalent experience* Knowledge of HIPAA and Privacy Rule regulations, • Knowledge of Medicare, • A self-starter with outstanding customer service skills and dedication to providing exceptional customer care in achanging, fast-paced startup environment, • Demonstrate aptitude to develop processes and coach frontline customer service employees, • Ability to give and receive constructive feedback, • Strong analytical and organizational skills with an ability to carry out responsibilities with little or no supervision This range represents the low and high end of the anticipated base salary range. The actual base salary will depend on several factors such as: experience, knowledge, skills, and location of the job. Remote, US Salary Range$71,200—$112,000 USDNew York, NY Salary Range$89,600—$112,000 USDDenver, CO Salary Range$82,400—$103,000 USD All employees are responsible for adherence to the Capital Rx Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals. Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at_.

Scale AI is the data foundation for AI, helping organizations build and deploy reliable production AI applications. We partner with leading enterprises and government organizations to accelerate their AI initiatives through our data annotation platform, generative AI solutions, and enterprise AI capabilities. As a Senior Frontier Agents Engineer on our Enterprise team, you'll be the technical bridge between Scale AI's cutting-edge AI capabilities and our most strategic customers. You'll work with enterprise clients to understand their unique challenges, architect custom AI solutions, and ensure successful deployment and adoption of AI systems in production environments. This is a hands-on technical role that combines deep engineering expertise with customer-facing problem solving. You'll work directly with customer engineering teams to integrate AI into their critical workflows. • Partner directly with enterprise customers to understand their technical infrastructure, data pipelines, and business requirements, • Design and implement custom integrations between Scale AI's platform and customer data environments (cloud platforms, data warehouses, internal APIs), • Build robust data connectors and ETL pipelines to ingest, process, and prepare customer data for AI workflows, • Deploy and configure AI models and agents within customer security and compliance boundaries, • Develop production-grade AI agents tailored to customer use cases across domains like customer support, data analysis, content generation, and workflow automation, • Architect multi-agent systems that orchestrate between different models, tools, and data sources, • Implement evaluation frameworks to measure agent performance and iterate toward business objectives, • Design human-in-the-loop workflows and feedback mechanisms for continuous agent improvement, • Create sophisticated prompt engineering strategies optimized for customer-specific domains and data, • Build and maintain prompt libraries, templates, and best practices for customer use cases, • Conduct systematic prompt experimentation and A/B testing to improve model outputs, • Implement RAG (Retrieval Augmented Generation) systems and fine-tuning pipelines where appropriate, • Serve as the primary technical point of contact for strategic enterprise accounts, • Collaborate with customer data scientists, ML engineers, and software developers to ensure smooth integration, • Provide technical training and knowledge transfer to customer teams, • Work closely with Scale's product and engineering teams to translate customer needs into product improvements, • Document technical architectures, integration patterns, and best practices, • Debug complex technical issues across the entire stack, from data pipelines to model outputs, • Rapidly prototype solutions to unblock customers and prove out new use cases, • Stay current on the latest AI/ML research and tools, bringing innovative approaches to customer problems, • Identify opportunities for productization based on common customer patterns, • 5+ years of software engineering experience with strong fundamentals in data structures, algorithms, and system design, • Production Python expertise with experience in modern ML/AI frameworks (e.g., LangChain, LlamaIndex, HuggingFace, OpenAI API), • Experience with cloud platforms (AWS, GCP, or Azure) and modern data infrastructure, • Strong problem-solving skills with the ability to navigate ambiguous requirements and rapidly iterate toward solutions, • Excellent communication skills with the ability to explain complex technical concepts to both technical and non-technical audiences Agent Development Wiz • Deep understanding of LLMs including prompting techniques, embeddings, and RAG architectures, • Experience building and deploying AI agents or autonomous systems in production, • Knowledge of vector databases and semantic search systems, • Contributions to open-source AI/ML projects Infrastructure Guru • Experience with containerization (Docker, Kubernetes) and CI/CD pipelines, • Experience using Terraform, Bicep, or other Infrastructure as Code (IaC) tools, • Previous work in a devops, platform, or infra role, • Familiarity with enterprise security, compliance, and governance requirements (SOC 2, GDPR, HIPAA) Customer Product Whisperer • Proven ability to work with customers in a technical consulting, solutions engineering, or product engineering role, • Domain expertise in verticals like finance, healthcare, government, or manufacturing, • Experience with technical enablement or teaching programs The following are some examples of the types of projects we've worked on with customers. All of these projects leverage customer data, integrate directly into customers' existing systems, and are deployed on their infrastructure. For a global professional services firm, we developed a sophisticated deep research agent to assist in due diligence. This agent employs a multi-agent architecture for robust fact-checking, integrates several internal MCP tools, and processes complex, unstructured data sources. This solution reliably saves employees hundreds of hours weekly. Working with a TelCo organization, we built a model utilizing customer data to predict churn likelihood. The system then curates personalized offers based on this prediction. This model was integrated into a "next best action" copilot, enabling call center agents to proactively surface relevant offers to customers, leading to a significant reduction in churn. We partnered with a healthcare organization to create a lifelike voice agent and avatar designed to gather unstructured health information from patients. Engineered for low latency, the agent adeptly manages conversational flow, adheres to safety guardrails, and efficiently handles data extraction. This automation saves the organization's nurses hundreds of hours each week. Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position and may be inclusive of several career levels at Scale; it will be determined during the interview process based on work location and additional factors, including job-related skills, experience, qualifications, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend. Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is:$216,000—$270,000 USD PLEASE NOTE:Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's _ for additional information. We comply with the United States Department of Labor's Pay Transparency provision. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our _ for additional information.

Scale AI is the data foundation for AI, helping organizations build and deploy reliable production AI applications. We partner with leading enterprises and government organizations to accelerate their AI initiatives through our data annotation platform, generative AI solutions, and enterprise AI capabilities. As a Staff Frontier Agents Engineer on our Enterprise team, you'll be the technical bridge between Scale AI's cutting-edge AI capabilities and our most strategic customers. You'll work with enterprise clients to understand their unique challenges, architect custom AI solutions, and ensure successful deployment and adoption of AI systems in production environments. This is a hands-on technical role that combines deep engineering expertise with customer-facing problem solving. You'll work directly with customer engineering teams to integrate AI into their critical workflows. • Partner directly with enterprise customers to understand their technical infrastructure, data pipelines, and business requirements, • Design and implement custom integrations between Scale AI's platform and customer data environments (cloud platforms, data warehouses, internal APIs), • Build robust data connectors and ETL pipelines to ingest, process, and prepare customer data for AI workflows, • Deploy and configure AI models and agents within customer security and compliance boundaries, • Develop production-grade AI agents tailored to customer use cases across domains like customer support, data analysis, content generation, and workflow automation, • Architect multi-agent systems that orchestrate between different models, tools, and data sources, • Implement evaluation frameworks to measure agent performance and iterate toward business objectives, • Design human-in-the-loop workflows and feedback mechanisms for continuous agent improvement, • Create sophisticated prompt engineering strategies optimized for customer-specific domains and data, • Build and maintain prompt libraries, templates, and best practices for customer use cases, • Conduct systematic prompt experimentation and A/B testing to improve model outputs, • Implement RAG (Retrieval Augmented Generation) systems and fine-tuning pipelines where appropriate, • Serve as the primary technical point of contact for strategic enterprise accounts, • Collaborate with customer data scientists, ML engineers, and software developers to ensure smooth integration, • Provide technical training and knowledge transfer to customer teams, • Work closely with Scale's product and engineering teams to translate customer needs into product improvements, • Document technical architectures, integration patterns, and best practices, • Debug complex technical issues across the entire stack, from data pipelines to model outputs, • Rapidly prototype solutions to unblock customers and prove out new use cases, • Stay current on the latest AI/ML research and tools, bringing innovative approaches to customer problems, • Identify opportunities for productization based on common customer patterns, • 8+ years of software engineering experience with strong fundamentals in data structures, algorithms, and system design, • Production Python expertise with experience in modern ML/AI frameworks (e.g., LangChain, LlamaIndex, HuggingFace, OpenAI API), • Experience with cloud platforms (AWS, GCP, or Azure) and modern data infrastructure, • Strong problem-solving skills with the ability to navigate ambiguous requirements and rapidly iterate toward solutions, • Excellent communication skills with the ability to explain complex technical concepts to both technical and non-technical audiences Agent Development Wiz • Deep understanding of LLMs including prompting techniques, embeddings, and RAG architectures, • Experience building and deploying AI agents or autonomous systems in production, • Knowledge of vector databases and semantic search systems, • Contributions to open-source AI/ML projects Infrastructure Guru • Experience with containerization (Docker, Kubernetes) and CI/CD pipelines, • Experience using Terraform, Bicep, or other Infrastructure as Code (IaC) tools, • Previous work in a devops, platform, or infra role, • Familiarity with enterprise security, compliance, and governance requirements (SOC 2, GDPR, HIPAA) Customer Product Whisperer • Proven ability to work with customers in a technical consulting, solutions engineering, or product engineering role, • Domain expertise in verticals like finance, healthcare, government, or manufacturing, • Experience with technical enablement or teaching programs The following are some examples of the types of projects we've worked on with customers. All of these projects leverage customer data, integrate directly into customers' existing systems, and are deployed on their infrastructure. For a global professional services firm, we developed a sophisticated deep research agent to assist in due diligence. This agent employs a multi-agent architecture for robust fact-checking, integrates several internal MCP tools, and processes complex, unstructured data sources. This solution reliably saves employees hundreds of hours weekly. Working with a TelCo organization, we built a model utilizing customer data to predict churn likelihood. The system then curates personalized offers based on this prediction. This model was integrated into a "next best action" copilot, enabling call center agents to proactively surface relevant offers to customers, leading to a significant reduction in churn. We partnered with a healthcare organization to create a lifelike voice agent and avatar designed to gather unstructured health information from patients. Engineered for low latency, the agent adeptly manages conversational flow, adheres to safety guardrails, and efficiently handles data extraction. This automation saves the organization's nurses hundreds of hours each week. Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position and may be inclusive of several career levels at Scale; it will be determined during the interview process based on work location and additional factors, including job-related skills, experience, qualifications, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend. Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is:$252,000—$315,000 USD PLEASE NOTE:Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's _ for additional information. We comply with the United States Department of Labor's Pay Transparency provision. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our _ for additional information.

A little about us…Fleetio is a modern software platform that helps thousands of organizations worldwide manage their fleet operations. Transportation technology is a hot market, and we’re leading the charge with raving fans and new customers signing up every day. We raised $450M in our Series D funding round in March of 2025 and are on an exciting trajectory as a company. Fleetio is also a proud _! More about our team and company: • Fleetio overview video: _, • Our careers page: _ Fleetio is seeking a Staff Software Engineer to be the founding engineer on our new Leverage team. The Leverage team's mandate is to make every person at Fleetio more productive by building the knowledge infrastructure that connects our internal data to the AI tools employees already use every day. At other companies, this work falls under "productivity engineering" or "internal tools." We call it Leverage because the scope is broader: serve the entire company, not just engineering. This is not a blank slate. Fleetio engineers are already using AI tools daily, and an organic ecosystem of shared skills and integrations has emerged across the engineering org. You will build on that momentum, not start from zero. Your job is to add the enterprise capabilities this ecosystem needs to scale: identity and auth, structured access to internal data, governance, and quality standards. You will design and build the context layer that connects Fleetio's distributed knowledge to the AI tools our team already uses. You will work directly with the Leverage team lead, and together you will define the technical direction for everything this team builds. This is a remote opportunity open to candidates in the United States, Canada, or Mexico. • Watch our culture videos: _, • Engineering culture, interview process, and videos: _, • Fleetio Go overview video: _, • More about the Fleetio platform: _, • API docs: _, • Test drive Fleetio to get an even better feel for what we're building: _ This is a remote opportunity and is open to candidates in the United States, Canada, or Mexico. You are a staff-level, systems-minded engineer who gets energy from building tools that make other people more effective. You have deep experience integrating across SaaS APIs and are comfortable navigating the messiness of inconsistent auth models, pagination, rate limits, and data formats. You would rather build one system that enables 50 integrations than build 50 one-off integrations. You are comfortable operating in ambiguous, cross-functional spaces. You talk to users before you write code. You care about adoption, not just shipping, and you understand that internal tools fail when they have bad UX or no adoption strategy. You bring strong opinions about developer productivity, loosely held, and you communicate clearly with both engineers and non-technical stakeholders. You are product-minded and team-oriented, willing to hear others' perspectives and educate on best practices. Excellent communication skills, particularly written, are essential. • Design and build the knowledge infrastructure that gives AI tools at Fleetio structured access to company context. The form this takes (an API layer, a CLI, an SDK, agent configuration, protocol servers, or something new) is a decision you will help make., • Build integrations that connect Fleetio's internal knowledge sources (project management, documentation, code, data warehouses, communication tools) into a consistent, secure context layer with identity passthrough., • Design the system so other teams can extend it. Whether that means spoke templates, plugin architectures, or shared configuration patterns, the goal is to scale beyond what a small team can maintain directly., • Partner with teams across Fleetio to identify where missing context creates the most friction, and build the integrations that close those gaps. This is not engineering-only: Product Managers need AI tools that understand product strategy and customer data; designers need access to design systems and user research; Customer Success needs account history and help center content., • Take ownership of CI/CD intelligence, making pipelines fast, reliable, and trustworthy as AI-accelerated development increases code velocity., • Define and own the measurement framework for AI adoption and internal tool impact across the company. Track what works, surface what doesn't., • Champion AI-first documentation practices: structure internal docs so AI tools can consume them effectively (coding examples, machine-parseable formats, clear interface descriptions)., • Collaborate closely with the Platform/SRE team (they own infrastructure; we build the tooling and knowledge layer on top) and with Product Managers, Designers, and Engineers across the organization., • Produce well-tested, maintainable, and performant code. Thoroughly review your peers' code to ensure quality, maintain consistency, and share knowledge., • Contribute enterprise-grade capabilities to Fleetio's existing internal AI tooling ecosystem: identity and auth for protected systems, governed data access, cross-system queries, and quality patterns that help the ecosystem scale., • Establish the technical standards for the Leverage team. As the founding engineer, your decisions on architecture, tooling, and code quality will set the bar for everyone who follows., • 5+ years of professional experience building production software, • Strong integration engineering skills: comfort working across dozens of APIs, authentication schemes (OAuth, API keys, SAML, service accounts), data formats, and rate limits, • Experience with protocol-based architectures (MCP, LSP, or similar), SDKs, CLI tooling, or developer platform design. You understand how to expose structured data to client tools in a way that scales., • Full-stack capabilities: you will build backend services, CLI tools, and internal UIs, • Experience with identity and access management (Okta, SSO, or similar) and understanding of how to pass user identity through to downstream systems, • Experience building and consuming APIs and working with external integrations, • Solid experience solving challenging architecture problems with good design, • Experience with unit testing frameworks and CI/CD pipelines, • Excellent communication skills, particularly written, • Be sure to mention "coffee" in your application so we know you actually read this, • Comfort working in a Rails shop, • Experience building internal tools, developer platforms, or developer experience tooling, • Track record integrating across multiple SaaS APIs, with firsthand knowledge of inconsistent auth, pagination, and rate limiting, • Experience on a small team (2-5 people) where you owned significant portions of the product, • Hands-on experience with AI coding tools (Copilot, Codex) and an understanding of what makes them effective vs. ineffective, • Experience at a company that invests seriously in internal tooling (Stripe, Shopify, Block, etc.), • Familiarity with workflow automation platforms (n8n, Zapier, Workato, or similar), • Experience contributing to or maintaining shared developer tooling ecosystems (internal package registries, shared libraries, plugin systems), • Familiarity with AI agent skill/tool architectures (Codex skills, MCP tools, function calling patterns), • Experience with Snowflake, PostgreSQL, or similar data platforms, • You know a thing or two about the fleet management industry, • Multiple health/dental coverage options (100% coverage for employee, 50% for family), • Vision insurance, • Incentive stock options, • 401(k) match of 4%, • PTO - 4 weeks (increases at year two!), • 12 company holidays + 2 floating holidays, • Parental leave - birthing parent (16 weeks paid) non-birthing (4 weeks paid), • FSA & HSA options, • Short and long term disability (short term 100% paid), • Community service funds, • Professional development funds, • Wellbeing fund - $150 quarterly, • Business expense stipend - $125 quarterly, • Mac laptop + new hire equipment stipend, • Fully stocked kitchen with tons of drinks & snacks (BHM only), • Remote working friendly since 2012 #LI-REMOTE Fleetio provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment. We celebrate diversity and are committed to creating an inclusive environment for all. All employment is decided on the basis of qualifications, merit and business need. This application is not intended to and does not create a contract or offer of employment. Employment with Fleetio is at will. If you have a disability or a special need that requires an accommodation to fill out the online application, please let us know by calling (205) 718-7500.

Welcome to Decision Foundry - Data Analytics Division! We are proud to introduce ourselves as a certified "Great Place to Work," where we prioritize creating an exceptional work environment. As a global company, we embrace a diverse culture, fostering inclusivity across all levels. Originating from a well-established 19-year web analytics company, we remain dedicated to our employee-centric approach. By valuing our team members, we aim to enhance engagement and drive collective success. We are a leading Data Analytics & Salesforce consulting firm delivering transformative digital solutions for businesses across industries. Our expert team partners with clients to unlock the full potential of the Salesforce ecosystem, with a specialized focus on data-driven marketing, automation, and AI-powered personalization. We win as an organization through our core tenets. They include: · One Team. One Theme. · We sign it. We deliver it. · Be Accountable and Expect Accountability. · Raise Your Hand or Be Willing to Extend it Role summary We are seeking a Salesforce Agentforce Developer, for our client. You'll build Agentforce agents that handle live customer support in production. Not sandbox pilots. Real contact centers, real cases, real escalations. This is a hands-on consulting role. One engagement might be an autonomous Service Replies Agent that deflects password resets and subscription cancellations. The next might be Agentforce Voice wired into a Genesys or Amazon Connect stack, with real-time transcription, intent detection, and clean handoffs to human agents. You own both. You'll be opinionated about when an agent is the right answer and when a Flow, a well-configured Service Console, or a deterministic workflow belongs instead. Clients often ask for agents because agents are the thing they've been reading about. Part of the job is pushing back. The other part is shipping the agents that do belong, grounded in Data Cloud, guard-railed through the Einstein Trust Layer, and handed off correctly when a human needs to take the call. You'll work directly with client architects, service leaders, and contact center operations. Explaining why grounding matters, why an action should be Apex-backed, and why voice agents behave differently than chat agents is part of the delivery. Responsibilities • Design and ship Agentforce agents end-to-end: Topics, Actions, Instructions, Prompt Templates, and the Apex that backs them., • Configure Data Cloud grounding (DMOs, Data Graphs, retrieval patterns) so agents respond with real customer context instead of hallucinations., • Implement Agentforce Voice deployments when the engagement calls for it: CTI integration, real-time transcription, intent detection, call summarization, escalation routing., • Build the Service Cloud foundation agents sit on: Case Management, Omni-Channel routing, Knowledge, Entitlements, SLA Milestones., • Design escalation logic that routes between autonomous handling and human agents based on case value, confidence, and business rules., • Own the Apex, LWC, and integration code that ties agents to the rest of the client's Salesforce org and external systems., • Lead technical discovery, scope Agentforce engagements, and translate support operation goals into concrete agent designs., • Run eval and quality review for agent responses before anything hits production. Qualifications • 5+ years hands-on Salesforce development with demonstrated Apex, LWC, and Flow delivery on client engagements., • Shipped at least one Agentforce implementation in production. Not a POC, not a Trailhead exercise. You can name the Topics, Actions, and grounding strategy you built., • Strong Service Cloud background: Case Management, Omni-Channel, Knowledge, and agent console configuration., • Salesforce Certified Agentforce Specialist., • Salesforce Certified Platform Developer I., • Client-facing consulting experience with an SI partner, boutique, or in-house consulting team. Preferred Qualifications • Hands-on Agentforce Voice deployment: contact center integration, real-time transcription, intent detection, intelligent routing., • Service Cloud Voice implementation via Amazon Connect or Genesys Cloud CX., • Salesforce Certified AI Specialist or Service Cloud Consultant., • Platform Developer II., • Multiple production Agentforce agents shipped across different agent types (Autonomous, Service Replies, Email Replies, Employee)., • Track record of choosing a Flow or workflow over an agent when that was the right call. Tech Stack • Salesforce Agentforce, Agentforce Voice, Agent Builder, Prompt Templates, Einstein Trust Layer, Data Cloud, Service Cloud, Service Cloud Voice, Apex, Lightning Web Components, Salesforce Flow, Omni-Channel, SFDX, • Work Model – Onsite, • Employment Type - Full-time, • Salary - $90 – $120/hour, • Decision Foundry is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Benefits: • Retirement, • Bonus based on performance, • Company parties, • Dental insurance, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Training & development, • Vision insurance Are you a veteran with an unwavering sense of mission? Do you excel in navigating challenges and striving for excellence both in your military service and civilian career? The Kosnick District of Northwestern Mutual is seeking to onboard a new Wealth Consultant to our team. We are a united group of determined, ambitious professionals, eager to make a difference in people’s lives as we accelerate the growth of our Network Office. Click the link below to hear Robert Novanty's inspiring journey from serving with the US Marines to a successful career in civilian life at Northwestern Mutual: _ Become a part of one of our 3 growing offices located:Greater Rockford, IL: 1252 Bell Valley Rd, Rockford, IL 61108Greater Janesville, WI: 400 Midland Ct Ste 104, Janesville, WI 53546Greater Kenosha, WI: 7137 236th Ave, Salem, WI 53168 A Glance at Northwestern Mutual (NM):Northwestern Mutual is a FORTUNE 500® company that provides a wide range of financial services to more than 5 million people. As a mutual company, we answer to our policyowners—not Wall Street. We began in Wisconsin in 1857, and today we’re one of America’s top companies, with a unique culture deeply dedicated to helping people achieve financial security. Meet the Backbone of Our Success, Our Leaders:Michael Ciske, Financial Representative • How long with NM? Started September, 2023., • Previous experience? Army medic for 16+ years and office manager at a dental office., • Passionate about? Family, live music, camping, snowboarding, gaming, guitar, and board games. Jordan Kosnick, Managing Director: • Time with NM: 15 years, • Background: Former resort valet/bellman, transitioned to NM as an advisor., • Outside Interests: Faith, family, music, fitness, travel (frequent trips to Colombia), and the outdoors. Muskan Musabji, Financial Advisor: • Time with NM: Since January 2025, • Background: Former Project Manager for Walmart’s Realty division, overseeing on-site remodels, managing day-to-day execution, and coordinating with third-party contractors to navigate real-time challenges., • Outside Interests: Enjoys spending time with family and friends, traveling, reading, trying new restaurants, and hiking with her dog. She's also active in the local arts community. Ryan Walton, Financial Advisor/Growth and Development Director: • Time with NM: Since October 2021, • Background: Former call center and law firm roles; chose NM for greater impact., • Outside Interests: Skiing, coding apps/games, card counting, and community volunteer work. Samuel Behm, Financial Advisor / College Unit Director • Time with NM: With NM since January 2020; full-time Financial Advisor for 3+ years and College Unit Director since February 2023., • Background: Began his career with NM during college while studying Business Administration with a finance emphasis. Gained early work experience through part-time roles in fast food, construction, and manufacturing., • Outside Interests: Enjoys traveling with his wife, golfing, staying active through endurance sports, and cheering on the Bears and Cubs. Sandra Yang, Director of Recruiting & Selection: • Time with NM: 1 year, • Background: Talent management experience from Robert Half, plus roles in banking and compliance., • Outside Interests: Enjoys family time, cooking, beauty routines, and exploring new places with her husband and four kids. Position Overview:You will play a critical role in helping clients secure their financial futures through comprehensive insurance solutions. Your responsibilities will include: • Client Assessment: Evaluate clients' financial needs and goals to recommend appropriate insurance products., • Customized Solutions: Develop personalized insurance plans that align with clients' long-term financial strategies., • Relationship Building: Establish and maintain strong relationships with clients, offering continuous support and advice as their needs evolve., • Product Knowledge: Stay informed about the latest insurance products and industry trends to provide clients with the best options available., • Compliance and Ethics: Ensure all recommendations and sales comply with company policies and regulatory requirements, maintaining the highest ethical standards. What Our Representatives Value: • Potential for abundant, consistent, and predictable results., • A collaborative, high-support team environment, fostering growth and camaraderie., • Full business development process training and support for seamless operations., • Proven operational systems and cutting-edge technology for enhanced agent efficiency., • Achieving high performance while maintaining a great quality of life., • A company experiencing rapid growth, offering leadership opportunities for top performers. Candidate Characteristics: • Individuals who value taking ownership and responsibility, acting as active participants rather than mere spectators., • People who prioritize understanding the "who, why, and how" behind actions more than just the "what.", • Savvy communicators who find joy in simplifying complex decisions for others., • Generous souls who gladly treat others without hesitation., • Ambitious thinkers who embrace boundless opportunities and possibilities., • Advocates for teamwork and cooperation, where everyone contributes equally., • Passionate about their work, yet approachable and good-natured in their demeanor. Benefits: • Strong Earnings Potential: Combining first year income and unlimited upside., • Significant bonus opportunity commensurate with outcomes., • Dental insurance., • Health insurance., • Life insurance., • Vision insurance., • Retirement plan. Education: • Associate Degree or Higher (preferred)If these qualities describe you, then our office might just be your perfect fit. We are looking to bring on the right individual to join our team and help expand our broader service offering, with an emphasis on growing our insurance and financial services portfolios. Prior insurance or financial services experience is not required. This position offers flexibility, but we're seeking individuals who are open to in-person training and eager to be an active part of our daily and weekly office culture, contributing to our team synergy and vibrant work environment. Join us on this exciting journey, where we take insurance and financial services to a whole new level of excitement and fulfillment. Northwestern Mutual is the marketing name for The Northwestern Mutual Life Insurance Company (NM) and its subsidiaries in Milwaukee, WI. Jordan Kosnick is a General Agent of NM. Managing Directors are not in legal partnership with each other, NM, or its subsidiaries. Flexible work from home options available. Compensation: $71,000.00 - $115,000.00 per year

At NeuraFlash, Part of Accenture, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, Amazon, and Salesforce innovation, we craft intelligent solutions—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies. We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash, Part of Accenture, was selected as the only partner for the private beta prior to launch. Post-launch, we’ve earned the distinction of being Salesforce’s #1 partner for Agentforce, reinforcing our role as pioneers in this transformative space. Be part of the NeuraFlash, Part of Accenture journey and help shape the next wave of AI-powered transformation. Here, you’ll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you're developing advanced AI-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. If you’re ready to make your mark in the AI space, NeuraFlash, Part of Accenture is the place for you. • Ensure customer success in building and launching Amazon Connect solutions for NeuraFlash, Part of Accenture customers, • Conduct technology assessment and audits to identify the need (from an ROI and Outcomes perspective) to move to CCaaS AWS Connect Platform, improving agent experience and productivity, • Facilitate business process reviews to identify customer requirements and processes, • Educate customers on the value proposition of AWS, and participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud, • Lead discovery for customers, help customers build ROIs for projects, and deliver presentations and estimate for delivering that ROI, • Translate customer requirements into contact center design, leveraging best practices, and other AWS Services, • Oversee and mentor technical teams, providing guidance and support to ensure that proposed solution (on Salesforce and AWS Cloud) is delivered on time, on budget, and to the required quality standards, • Act as a liaison between technical teams and business stakeholders, communicating technical concepts in a clear and understandable manner, and managing expectations and priorities, • Drive best practice contact center design into each and every aspect of solution delivery, • Effectively manage all aspects of project and customer communications, • Deliver customer end user training and documentation, • Exercise independent judgment, and take the lead role on enterprise level projects with minimal direction from senior management, • Lead vision and strategy discussions with contact center and customer service leadership and management, • Customer-facing contact center experience, • Experience building integrations across WFM, CRM, and contact center solutions, • Experience with communications protocols and APIs such as WebRTC and SIP, • Experience with hands-on Scripting/coding (e.g., python, java, c#, .NET, Node.js), • Communication and presentation skills with a high degree of comfort speaking with executives, IT Management, and customers, • API integration experience, • Strong troubleshooting and debugging skills, • Experience with Cloudformation, Contact Flow Design, Lambda Integration, Lex Integration, and Call Center Routing, • Knowledge of automation tools and frameworks for building, testing, and deploying software, such as Jenkins, GitLab CI/CD, CodeDeploy, • Contact Center architecture knowledge, • Experience in technology/software sales, pre-sales, or consulting, • Advanced knowledge of AWS services and cloud architecture, • Salesforce knowledge and familiarity with Salesforce Service Cloud, • Contact center product knowledge of other platforms (Genesys, Cisco, Avaya, Twilio, etc.), • Experience with WorkForce Management solutions, • Experience working with outbound dialers and campaign management, • Knowledge of software development methodologies such as Agile and Scrum, • AWS Cloud Practitioner Certification, • AWS Developer Associate Certification or Professional, • AWS Solution Architect Certification or Professional, • Salesforce Certified Administrator Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted on 05/08/2026 and open for at least 3 days. California Annual Salary Range $94,400 - $266,300 USD Cleveland Annual Salary Range $87,400 - $213,000 USD Colorado Annual Salary Range $94,400 - $230,000 USD District of Columbia Annual Salary Range $100,500 - $245,000 USD Illinois Annual Salary Range $87,400 - $230,000 USD Maryland Annual Salary Range $94,400 - $230,000 USD Massachusetts Annual Salary Range $94,400 - $245,000 USD Minnesota Annual Salary Range $94,400 - $230,000 USD New York / New Jersey Annual Salary Range $87,400 - $266,300 USD Washington Annual Salary Range $100,500 - $245,000 USD Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the _ Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. • Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you're one of over half of our NeuraFlash, Part of Accenture Family who work remotely, we’re focused on keeping everyone connected and unified as one team., • Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. So, if you have a passion for adventure and don't mind a little jet-setting, this opportunity could be your ticket to exploring new places while making a positive impact on clients., • Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn’t possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it done, • Collaboration: You have a voice here! If you work with a team of smart people like we do, it’s a no-brainer to take suggestions and feedback on how to keep NeuraFlash, Part of Accenture thriving. Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small., • Celebrate Often: We take our work seriously, but we don’t take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we don’t forget to slow down and celebrate the big things and the small things together.

Job Description Essential Job Functions: The Clinical Director provides direct supervision to a team of Clinical Supervisors to provide an array of services to survivors of domestic violence, their children and the person causing harm (separately). Duties may include some or all of the following: • With the Senior Director, inform and implement all program start-up activities including hiring program staff, developing staff training and team development plans, developing partnerships within Safe Horizon’s programs and the Administration for Children’s Services, • Inform and document FFP service and coordination protocols;, • Provide individual supervision (including trauma treatment, preventive, and administrative supervision) and group supervision to the Clinical Supervisors, in accordance with Safe Horizon’s supervision standards, • Conduct in-depth intake assessments with survivors and persons causing harm in the family to screen for mental health needs, safety issues, substance use, • Provide expert clinical consultation (with an emphasis on the dynamics and impact of IPV and child trauma) to the Clinical Supervisors and ACS partners, to ensure the response to children and families is well coordinated and provided in a child-focused, trauma-informed manner;, • Prepare for and facilitate case disposition meetings with support from the Deputy Director,, • Working in close partnership with the team of Clinical Supervisors and ACS to coordinate service provision for children and families impacted by, domestic violence;, • Develop and enhance preventive and trauma intervention services;, • Facilitate and support clients in family team conferences, • Ensure staffs’ timely and accurate entry of data into required data systems;, • Review staff documentation of all relevant client information and timely documentation of supervisory notes, • Attend trainings relevant to position, including learning and consultation on evidence-based treatment models, • Coach and develop staff’s practice skills in accordance to Safe Horizon’s client centered, trauma informed, anti-racist approach, • Actively participate in individual and group supervision; including conducting individual and group supervision for direct reports, in accordance with Safe Horizon’s quality supervision standards, • Prepare for and participate in regularly scheduled FFP team case review meetings about new and on-going cases; where appropriate, • Analyzing client data and making recommendations to the Senior Director for service delivery enhancements, • Maintain open communication with supervisors and team members, • Implement strategies for addressing personal and staff vicarious trauma, • Model effective team-building, collaboration, conflict-resolution and problem-solving skills, • Complete performance reviews for all direct reports in a timely manner that identify staff strengths, areas for growth and professional development commitments Supervises: Clinical Supervisors Knowledge and Required Skills: • Sensitivity towards and understanding of victimization, especially the experience of survivors of domestic violence and all members of their families including the person causing harm in the family;, • Strong communication and organizational skills;, • Ability to work under pressure in a calm and reassuring manner;, • Ability to work evenings as needed and maintain a flexible work schedule, • Provide some on-call support, • Basic understanding of computer and systems for managing case records, • An advanced degree (MSW or PhD) or related field required. Minimum 5 years clinical experience working with children and families and at least 2 years of clinical supervisory experience required and/or clinical supervision, • Prior experience working with children and families impacted by domestic violence, abuse and/or trauma, • Commitment to anti-racism work, • Expertise in acute, trauma-focused, evidence-informed practices working with children and families impacted by abuse and trauma preferred;, • Strong leadership, organizational, team-building, conflict-resolution skills required. Strongly Preferred: • Bilingual Spanish/English fluency, • Strong oral and written communication skills, • LCSW or comparable licensure preferred., • Experience with family therapy or individual therapy preferred with survivors of domestic violence or persons causing harm in a trauma-informed setting;, • Knowledge of the New York City domestic violence service system, public benefits, child welfare, housing system and other social services. If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRights6.12ScreenRdr.pdf Know Your Rights: Workplace discrimination is illegal. Hiring Range: $80,000-$90,000 Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center Safe Horizon was named one of City & State New York Top Workplaces of 2025

Job Description The Crime Victim Assistance Program (CVAP) is a joint program of Safe Horizon and the New York City Police Department (NYPD)that has assigned advocates to every police precinct and Police Service Area (PSA), 86, in total, citywide. Some precincts have two advocates assigned (a crime victim advocate and a domestic violence victim advocate) except for several identified precincts with one advocate. The precincts with one advocate are assigned to work with all victims of crime, including victims of domestic violence. Advocates literally sit side by side with police officers and NYPD civilian personnel and rarely have their own office space. As such, they develop skills where they address the lack of privacy with clients, while navigating a shared space with an outside entity- the NYPD. Advocates are required to report to the precinct/PSA each day for their shift. The Safe Horizon crime victim advocate/domestic violence advocate partners with the police personnel to provide outreach to victims who have filed police reports, or victims who walk into a precinct and seek assistance. The advocate will enter client information into the Case Management System in a timely fashion. The advocate will work with all victims of crime who need help from the NYPD with a specific focus for victims who filed a report as victims of violent felony offense as well as victims of domestic violence who have filed police reports on an as-needed basis. Given the volume in many precincts, advocates will assess high risk and focus on their on-going support for victims identified as such. Responsibilities: • Provide client centered, trauma-informed and culturally centered services for all victims of crime, as well as criminal justice advocacy and support in all phases of the criminal justice process., • Act as a point of contact for hate crime cases and gun violence cases within the precinct, collaborating closely with NYPD personnel, such as the Gun Violence Strategies Partnership (GVSP) and NYPD Hate Crimes Task Force, as well as city agencies including the NYC Human Rights Commission., • Provide client -centered, trauma-informed, culturally centered services specifically for victims of hate crimes and gun violence, as well as advocacy in the community and within various systems., • Share their expertise in criminal and civil legal systems with neighborhood members and community-based organizations (CBOs) as well as with the police., • Conduct roll-call trainings with the NYPD about the role of the advocate and speak at the NYPD Academy or other promotion events addressing topics, information and resources to help NYPD better serve the community., • Collaborate closely with police officers and detectives to ensure timely, coordinated and effective support for all victims of crime; establish and maintain strong working relationships with all precinct personnel to deliver quality services to all victims of crime., • Conduct community presentations and outreach; travel required for in-person Safe Horizon meetings and trainings as well as with community-based organizations and city agencies to develop and strengthen partnerships., • Work with police officers and detectives to identify families that are most at risk to ensure coordination of services for individuals and families., • Conduct visits to a victim’s home wearing a bullet-proof vest, accompanied by NYPD, to assist victims as needed., • Help clients with applying for compensation through the NYS Office of Victim Services (OVS) and provide advocacy with OVS as needed to ensure clients receive compensation in a timely manner., • Provide housing assistance for clients in need that includes accessing the Coordinated Assessment and Placement System (CAPS) and navigating various other systems to ensure clients can find and secure safe affordable housing., • Provide advocacy with various housing systems, including NYCHA and HPD to ensure clients can access safe, affordable housing., • Conduct client centered safety assessments and safety planning suited to the individual’s needs for safety, privacy, and sense of agency., • Provide information and referrals for victims for services such as shelter, mental health treatment, medical care, and other entitlements, as well as practical assistance such as transportation and food vouchers., • Connect and collaborate with all internal Safe Horizon programs and departments that can comprehensively support the client and case plan. Qualifications: Required: • Bachelor’s Degree required or equivalent training or experience., • Two years’ experience in crime victim service delivery, or other relevant experience., • Knowledge of the police, criminal justice and housing system helpful. Preferred: • Demonstrate the ability to work independently within a precinct or PSA setting., • Clear and concise verbal and written communication skills., • Excellent interpersonal skills and organizational skills., • Demonstrate eagerness to develop and maintain relationships in the criminal and civil justice systems., • Basic understanding of computers and systems for managing case records., • Bilingual ability may be required to meet individual precinct/community needs., • Flexibility working occasional evenings and weekend hours. If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRights6.12ScreenRdr.pdf Know Your Rights: Workplace discrimination is illegal. Hiring Range: $25.83 - $26.37 Hourly. Full-time Hours: 35 Hours per week. Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center.

Job Description The Crime Victim Assistance Program (CVAP) is a joint program of Safe Horizon and the New York City Police Department (NYPD)that has assigned advocates to every police precinct and Police Service Area (PSA), 86, in total, citywide. Some precincts have two advocates assigned (a crime victim advocate and a domestic violence victim advocate) except for several identified precincts with one advocate. The precincts with one advocate are assigned to work with all victims of crime, including victims of domestic violence. Advocates literally sit side by side with police officers and NYPD civilian personnel and rarely have their own office space. As such, they develop skills where they address the lack of privacy with clients, while navigating a shared space with an outside entity- the NYPD. Advocates are required to report to the precinct/PSA each day for their shift. The Safe Horizon crime victim advocate/domestic violence advocate partners with the police personnel to provide outreach to victims who have filed police reports, or victims who walk into a precinct and seek assistance. The advocate will enter client information into the Case Management System in a timely fashion. The advocate will work with all victims of crime who need help from the NYPD with a specific focus for victims who filed a report as victims of violent felony offense as well as victims of domestic violence who have filed police reports on an as-needed basis. Given the volume in many precincts, advocates will assess high risk and focus on their on-going support for victims identified as such. Responsibilities: • Provide client centered, trauma-informed and culturally centered services for all victims of crime, as well as criminal justice advocacy and support in all phases of the criminal justice process., • Act as a point of contact for hate crime cases and gun violence cases within the precinct, collaborating closely with NYPD personnel, such as the Gun Violence Strategies Partnership (GVSP) and NYPD Hate Crimes Task Force, as well as city agencies including the NYC Human Rights Commission., • Provide client -centered, trauma-informed, culturally centered services specifically for victims of hate crimes and gun violence, as well as advocacy in the community and within various systems., • Share their expertise in criminal and civil legal systems with neighborhood members and community-based organizations (CBOs) as well as with the police., • Conduct roll-call trainings with the NYPD about the role of the advocate and speak at the NYPD Academy or other promotion events addressing topics, information and resources to help NYPD better serve the community., • Collaborate closely with police officers and detectives to ensure timely, coordinated and effective support for all victims of crime; establish and maintain strong working relationships with all precinct personnel to deliver quality services to all victims of crime., • Conduct community presentations and outreach; travel required for in-person Safe Horizon meetings and trainings as well as with community-based organizations and city agencies to develop and strengthen partnerships., • Work with police officers and detectives to identify families that are most at risk to ensure coordination of services for individuals and families., • Conduct visits to a victim’s home wearing a bullet-proof vest, accompanied by NYPD, to assist victims as needed., • Help clients with applying for compensation through the NYS Office of Victim Services (OVS) and provide advocacy with OVS as needed to ensure clients receive compensation in a timely manner., • Provide housing assistance for clients in need that includes accessing the Coordinated Assessment and Placement System (CAPS) and navigating various other systems to ensure clients can find and secure safe affordable housing., • Provide advocacy with various housing systems, including NYCHA and HPD to ensure clients can access safe, affordable housing., • Conduct client centered safety assessments and safety planning suited to the individual’s needs for safety, privacy, and sense of agency., • Provide information and referrals for victims for services such as shelter, mental health treatment, medical care, and other entitlements, as well as practical assistance such as transportation and food vouchers., • Connect and collaborate with all internal Safe Horizon programs and departments that can comprehensively support the client and case plan. Qualifications: Required: • Bachelor’s Degree required or equivalent training or experience., • Two years’ experience in crime victim service delivery, or other relevant experience., • Knowledge of the police, criminal justice and housing system helpful. Preferred: • Demonstrate the ability to work independently within a precinct or PSA setting., • Clear and concise verbal and written communication skills., • Excellent interpersonal skills and organizational skills., • Demonstrate eagerness to develop and maintain relationships in the criminal and civil justice systems., • Basic understanding of computers and systems for managing case records., • Bilingual ability may be required to meet individual precinct/community needs., • Flexibility working occasional evenings and weekend hours. If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRights6.12ScreenRdr.pdf Know Your Rights: Workplace discrimination is illegal. Hiring Range: $25.83 - $26.37 Hourly. Full-time Hours: 35 Hours per week. Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center.

Job Description The Crime Victim Assistance Program (CVAP) is a joint program of Safe Horizon and the New York City Police Department (NYPD)that has assigned advocates to every police precinct and Police Service Area (PSA), 86, in total, citywide. Some precincts have two advocates assigned (a crime victim advocate and a domestic violence victim advocate) except for several identified precincts with one advocate. The precincts with one advocate are assigned to work with all victims of crime, including victims of domestic violence. Advocates literally sit side by side with police officers and NYPD civilian personnel and rarely have their own office space. As such, they develop skills where they address the lack of privacy with clients, while navigating a shared space with an outside entity- the NYPD. Advocates are required to report to the precinct/PSA each day for their shift. The Safe Horizon crime victim advocate/domestic violence advocate partners with the police personnel to provide outreach to victims who have filed police reports, or victims who walk into a precinct and seek assistance. The advocate will enter client information into the Case Management System in a timely fashion. The advocate will work with all victims of crime who need help from the NYPD with a specific focus for victims who filed a report as victims of violent felony offense as well as victims of domestic violence who have filed police reports on an as-needed basis. Given the volume in many precincts, advocates will assess high risk and focus on their on-going support for victims identified as such. Responsibilities: • Provide client centered, trauma-informed and culturally centered services for all victims of crime, as well as criminal justice advocacy and support in all phases of the criminal justice process., • Act as a point of contact for hate crime cases and gun violence cases within the precinct, collaborating closely with NYPD personnel, such as the Gun Violence Strategies Partnership (GVSP) and NYPD Hate Crimes Task Force, as well as city agencies including the NYC Human Rights Commission., • Provide client -centered, trauma-informed, culturally centered services specifically for victims of hate crimes and gun violence, as well as advocacy in the community and within various systems., • Share their expertise in criminal and civil legal systems with neighborhood members and community-based organizations (CBOs) as well as with the police., • Conduct roll-call trainings with the NYPD about the role of the advocate and speak at the NYPD Academy or other promotion events addressing topics, information and resources to help NYPD better serve the community., • Collaborate closely with police officers and detectives to ensure timely, coordinated and effective support for all victims of crime; establish and maintain strong working relationships with all precinct personnel to deliver quality services to all victims of crime., • Conduct community presentations and outreach; travel required for in-person Safe Horizon meetings and trainings as well as with community-based organizations and city agencies to develop and strengthen partnerships., • Work with police officers and detectives to identify families that are most at risk to ensure coordination of services for individuals and families., • Conduct visits to a victim’s home wearing a bullet-proof vest, accompanied by NYPD, to assist victims as needed., • Help clients with applying for compensation through the NYS Office of Victim Services (OVS) and provide advocacy with OVS as needed to ensure clients receive compensation in a timely manner., • Provide housing assistance for clients in need that includes accessing the Coordinated Assessment and Placement System (CAPS) and navigating various other systems to ensure clients can find and secure safe affordable housing., • Provide advocacy with various housing systems, including NYCHA and HPD to ensure clients can access safe, affordable housing., • Conduct client centered safety assessments and safety planning suited to the individual’s needs for safety, privacy, and sense of agency., • Provide information and referrals for victims for services such as shelter, mental health treatment, medical care, and other entitlements, as well as practical assistance such as transportation and food vouchers., • Connect and collaborate with all internal Safe Horizon programs and departments that can comprehensively support the client and case plan. Qualifications: Required: • Bachelor’s Degree required or equivalent training or experience., • Two years’ experience in crime victim service delivery, or other relevant experience., • Knowledge of the police, criminal justice and housing system helpful. Preferred: • Demonstrate the ability to work independently within a precinct or PSA setting., • Clear and concise verbal and written communication skills., • Excellent interpersonal skills and organizational skills., • Demonstrate eagerness to develop and maintain relationships in the criminal and civil justice systems., • Basic understanding of computers and systems for managing case records., • Bilingual ability may be required to meet individual precinct/community needs., • Flexibility working occasional evenings and weekend hours. If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRights6.12ScreenRdr.pdf Know Your Rights: Workplace discrimination is illegal. Hiring Range: $25.83 - $26.37 Hourly. Full-time Hours: 35 Hours per week. Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center.

Job DescriptionABOUT US: Founded in 2020, Regal is the AI Agent Platform. Regal gives every company the tools to transform customer communications with delightful AI Agents that are connected to your data, easy to customize and monitor, always available, and ready to take action. Power better support, sales, and operations – with way less effort. Our founders, Alex Levin and Rebecca Greene, helped build Angi (Angie’s List, HomeAdvisor, and Handy) to over $1.5B in revenue. Based in Manhattan, we’re building an in-person culture of entrepreneurs who want to win and build something meaningful. We’re backed by top investors including Founder Collective, Homebrew, and Emergence Capital. Come join us as we create a category-defining company, and follow Regal's company page on LinkedIn to stay up-to-date on our journey and current job openings! We’re moving fast, and the numbers speak for themselves:- Partnered with enterprise brands like Google, AAA, Ro, Coursera- Raised $82M (top tier investors including Emergence & Homebrew)- Completed 500M+ calls- Driven $7B revenue for customers- Scaled to $##M ARR- Built amazing NYC (Midtown) in office culture ABOUT THE ROLE: We're hiring a Director of Engineering to own two of our most technically challenging areas: the real-time systems that power every live call, and the applied AI research that determines how those calls sound and feel. You'll lead two teams: one responsible for the real-time call delivery infrastructure that handles every live voice interaction at scale, and one doing proprietary model work on the problems that matter most to voice quality, end-of-utterance detection, voice activity detection, answering machine detection, and STT accuracy. These are active, production-impacting problems, not research projects. This is the right role for someone comfortable at the intersection of applied AI and real-time systems, not a pure researcher, and not a pure product EM. You'll work closely with Regal's Staff+ AI Engineering lead as a peer and collaborator, and you'll have room to grow into broader engineering ownership as the team scales. RESPONSIBILITIES: • Lead and develop engineers across two teams, set expectations, support career growth, and run a tight hiring bar. You thrive on managing people and view it as a privilege, • Own the technical roadmap for real-time call delivery and applied voice AI, in collaboration with Product, AI Engineering, and the broader eng leadership team, • Drive the applied AI roadmap: improving how AI agents talk to humans (pace, timing, accuracy, and warmth) and the contact center AI capabilities that make agents more effective in production, • Do whatever it takes to unblock your teams, whether that's changing a process, pair debugging, or cutting through cross-functional friction, • Work closely with product and engineering leadership to drive innovation and collaboration, • Maintain a strong peer relationship with Regal's AI Engineering lead, collaborative, not territorial. Applied model work intersects with research; managing that handoff well is part of the job., • Represent engineering in cross-functional conversations on voice quality, latency, and AI agent reliability, • Be actively involved in hiring: sourcing, interviewing, and onboardingWHAT YOU'LL OWN:, • Real-time call delivery: The systems that route, handle, and manage live voice calls. Telephony reliability, call delivery at scale. This team is the layer where every agent capability meets every customer., • Applied voice AI: Proprietary model work on the hardest voice quality problems: end-of-utterance (EOU) detection, voice activity detection (VAD), answering machine detection (AMD), STT accuracy, and p95 latency. Small team, high-leverage output.ABOUT YOU:, • 8+ years of experience in software engineering, with meaningful time in systems where latency and reliability are first-class constraints, • 4+ years in engineering management, including experience managing mid to senior level engineers, • An entrepreneurial mindset, we're not looking for someone to run a playbook. We want you to help build it., • Comfortable operating at the boundary of research and engineering, you know how to take a model improvement and turn it into a production system, and vice versa, • Strong communication skills, you can translate complex technical tradeoffs for product stakeholders and work effectively with researchers, • Excellent judgment on prioritization, applied AI work is inherently exploratory; you know how to scope it against production impactNICE TO HAVE:, • Hands-on experience with STT/TTS pipelines, voice activity detection, or telephony infrastructure, • Prior work on latency-sensitive ML inference systems in production, • Experience with LLM orchestration or agent evaluation frameworks, • Familiarity with WebSockets, real-time audio, or WebRTC, • Prior startup experience at the Series B–D stageBENEFITS/PERKS, • We care about your health!, • Medical, Dental, and Vision plans - 80% covered by the company, • Flexible PTO & 11 paid holidays/year, • We care about future you!, • 401k Plan, • Paid parental leave, • Pre-tax commuter benefits, • We care about connection!, • In-office breakfast and snacks daily, • Happy hours, team outings, & annual off-sites, • Complete laptop workstation, • & more to come!The reasonably estimated base salary for this role is provided as a range within this job description. All offers include a competitive equity package and some offers may additionally include a variable compensation component. Actual compensation is determined on an individualized basis taking into consideration factors such as the candidate's skills, location, qualifications, experience, and relevant education or training. In addition, Regal offers a comprehensive set of employee benefits which are listed above. Details about the compensation package will be finalized at the time of offer.POSITION LOCATION & OFFICE DETAILS: This position is only available in New York City (HQ- Midtown). Hybrid roles are required in office T/W/TH and office optional M/F. *If you think you’re missing relevant experience but you’re hungry and a fast learner (and can prove it), we want to hear from you! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description About the Opportunity This is an opportunity for a highly motivated and results-driven Real Estate Brokerage Sales Manager with a strong background and a keen understanding of the real estate market to join a reputable and successful national real estate company. The Sales Manager is responsible for motivating and leading a team of real estate sales associates in their office. In addition, the Sales Manager handles the recruiting to promote office growth, as well as the training to ensure the success of their sales associates. About the Company A nationally renowned and long-standing brand for over 50 years, our client has built their company around helping people achieve their visions of the future smoothly and with as little stress as possible. Equipped with outstanding tools for their agents to build and grow their careers, the company offers both agents and clients a high-touch, seamless experience. Job responsibilities include, but are not limited to, the following: Management and Leadership: • Leads all residential sales activities within a branch office, • Promotes the Company's Internal services and products, including those relating to mortgage, insurance, financial, and title, • Accountability for achieving branch office production and performance goals, • Leads weekly sales meetings to help Sales Associates achieve goals, • Oversees agent participation in the Internal Lead Network Program, • Oversees agent participation in the Internal Rental Network Program, • Conducts weekly training and call sessions Recruiting: • Manages the recruiting process for both new and experienced Sales Associates, • Reports progress to the Vice President on all recruiting and retention activities Marketing: • Maintains an active role in the execution of our significant local marketing/advertising, • Oversees direct mail/Farming programs, • Uses the Marketing Resource Center to customize key sales tools and brochures Other: • Implementing and managing various programs established by the company to achieve objectives, • Demonstrates mastery of key sales tools within the office and trains Sales Associates on the use of the following tools, including but not limited to: Getting to Know You; Listing Presentation; Price Trend Analysis; Market Update; Buyer Consultation, • Responsible for conditions and maintenance of the office grounds and supplies, • Performs other duties as assignedRequirements:, • High school diploma or GED, • Associate's or Bachelor's degree preferred, • State of NJ real estate license is required; local knowledge of Bergen County is preferred, • A real estate broker's license, • Valid driver's license with access to reliable transportation is required, • Five (5) or more years as a successful real estate Sales Associate preferred, • Sales experience in the local market a plus, • Real estate sales management experience is a plus, • Knowledge of all state and federal rules and guidelines pertaining to real estate transactions, • Proven ability to motivate and lead a team, • Good mentoring skills, • An energetic, positive, and professional demeanor, • Excellent communication, leadership and organizational skills with the ability to efficiently organize and set priorities, • Excellent presentation skills; ability to present to a large and diverse audience, as well as to a small group, • Ability to interact with all levels of management and the general public, • Ability to identify, analyze and logically solve problems quickly, • Proficiency in Microsoft Office suite of products and knowledge and ability to use typical office equipment Benefits: Competitive Compensation package Medical & Dental insurance 401(k) with match Life Insurance Supplemental Benefits Paid time off Work Location: In-Office, Full Time $80,000 - $100,000 Base Salary Plus Bonus Incentives based on production, company dollar, and office bonus

Job Description Lead Knowledge Strategist Description: • As a Community Support Lead Knowledge Strategist, you will be responsible for maintaining the knowledge platforms, communications and information/process flows for our CS ambassadors., • You will work on large projects, often involving multiple Knowledge Editors, to ensure the ambassadors have accurate and current information that’s easy to find. You will work with cross-functional partners, Knowledge Editors and Knowledge Management Leads to collect requirements, define, document, and deliver agent facing content. Duties:, • You are responsible for translating information into clear, easy to understand content across internal knowledge bases in line with tone and voice standards, • Content types you create and maintain include internal solution articles, Community Support standard responses, and call scripts., • You independently manage and oversee complex content and knowledge management tasks and Lead (high-impact) initiatives that improve the accessibility and quality of our content often involving other content writers, and together deliver to expected timelines and standards., • You own overall team performance against certain content KPIs, including tracking and communicating progress and/or improvement opportunities, • You work with our program & product managers and engineering to design, set up and deliver new content and knowledge services, incl. the setup of content and knowledge repositories, such as bespoke knowledge bases or new content types, • You work with program & product managers, data analytics and engineering to measure content effectiveness, identify improvements, propose and deliver plans to increase content quality & effectiveness (SEO, workflow utilization, etc)., • You influence tone/voice standards, and shape CKMPO's tone/voice standards with standards in mind, • You are responsible for optimizing our internal CKMPO processes, standards, training, and toolingRequirements:, • Excellent writing, editing, and proofreading skills, • Resourceful, adaptable and comfortable with ambiguity; you have worked in a fast-paced environment, • 7+ years of experience in multi faceted technical and instructional content writing/content strategy, • Highly versed in the adopting, developing and rolling out of content style standards (e.x. Chicago Manual of Style) and information management strategies/taxonomies, • Well versed working with various C/KM systems (Drupal, Confluence, ContentStack, Contenful, etc.) and experiencing setting up/administrating C/KM systems., • In-depth knowledge of customer service and contact center operations, strong experience writing for customer support audiences, • Proven ability to work in a multicultural, multilingual and global organization; highly familiar with the dynamics and culture of working in global teams., • Strong project management and organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously., • Applied Content & Knowledge Management methodologies; Holds Content/Knowledge Management certifications (KCS, UX, SEO) or acquired deep practical expertise related to these areas., • Experience mentoring team members, distributing work and assuring its delivery, and sharing success amongst a global teamCompensation:, • $62.71 – 68.97/hr W—2Req ID:, • 36482648

Job Description Overview We are on a mission to ensure everyone has access to medical expertise, no matter where they are. Half the world still lacks access to quality healthcare. Even in advanced systems, outcomes are uneven, and clinicians are overwhelmed. Medical knowledge grows faster than human capacity can keep up. Corti exists to close that gap. Our AI platform expands access to medical expertise, reducing errors, restoring time to clinicians, and making care more affordable, accessible, and human again. There is no quality healthcare without a quality dialogue, and no reliable AI without a strong foundation. Help us build both. Why Corti? Corti is the frontier lab for clinical-grade AI. We build world-leading models and infrastructure that power healthcare's most ambitious software - from EHR vendors and virtual care platforms to the health systems that care depends on. Today, Corti serves over 100 million patients annually, including the NHS. Our flagship model, Symphony, is trained and validated on real clinical data from real patient interactions, and powers the clinical and administrative work that healthcare runs on. We power the builders who are redefining how healthcare works, from startups creating new patient experiences to enterprises modernizing the systems that care depends on. If you believe that AI purpose-built for medicine will define the next century of healthcare, you belong at Corti. The Role We are seeking a technically curious, execution-focused Growth Marketer to sit at the center of Corti’s growth engine. This role is for someone who can read an API doc, spin up a landing page, and write a launch post that developers actually want to read. You are technical enough to understand what we build, creative enough to make people care, and pragmatic enough to ship instead of overthinking. You will own the surfaces and campaigns that drive developer awareness, acquisition, and activation. That includes product launches, landing pages, demand generation, developer-facing content, and growth analytics. You will move fast across channels and formats, with real ownership over what ships and how it performs. What you’ll be doing: Product launches and landing pages Design and build landing pages, launch assets, and promotional materials (often coding or prototyping yourself) Collaborate on the end-to-end build and launch process for new products, features, and platform updates Coordinate cross-functionally with product, engineering, and design to bring launches to market Write launch content and developer-facing announcements that inspire our audience to dive in Demand generation Plan and execute campaigns that drive signups, activations, and pipeline across paid, organic, and owned channels Run conversion rate experiments across the signup and activation funnel Manage paid campaigns and track performance against acquisition and activation targets Content and SEO Produce developer-facing content for blog, social, and community channels Build and execute an SEO strategy targeting developers searching for healthcare AI tooling Write technical blog posts, guides, and tutorials that position Corti as the default platform for healthcare AI development Create sales enablement assets, templates, and collateral as needed Analytics and reporting Build dashboards and reports to track campaign performance, funnel metrics, and growth KPIs Analyze user behaviour to identify activation patterns and conversion opportunities Report regularly on what’s working, what’s not, and where to invest next Use data to prioritise experiments and allocate resources across channels What you bring: You may have been a growth marketer at a developer tools company, a product marketer at a PLG SaaS business, or a growth generalist at a Series A-C startup who touched everything from paid ads to SEO to rapid prototyping. Whatever your path, you have marketed a technical product to a technical audience and are comfortable building things yourself rather than waiting on others. Technical aptitude Comfortable reading API documentation and understanding how developer products work Able to build or “vibe code” landing pages, simple tools, and prototypes (or excited to learn) Familiar with developer workflows, tooling, and PLG motions Not a software engineer, but the kind of person who builds side projects, tinkers with AI tools, and stays close to the product Marketing execution Experience running campaigns across paid, organic, email, and content channels Track record of shipping landing pages, launches, and growth experiments quickly Comfortable with analytics tools like Google Analytics or Posthog and building reports that drive decisions Strong writing skills, particularly for technical and developer-facing audiences Builder mindset 2-4 years of experience in growth, product marketing, or a generalist role at an early-stage tech company Comfortable operating with minimal structure and defining the playbook as you go High output: you ship fast, learn from results, and iterate Genuine interest in AI and healthcare Tools we work with: Webflow Lovable Cursor Claude PostHog Google Analytics What a day looks like: On any given day, you might push a new landing page live for an API feature launch, review funnel metrics to diagnose a drop in activation, draft a blog post on a new agent capability, and jump on a call with product and engineering to scope the next release. We don’t care about the exact title on your CV. What matters is that you are technical enough to understand what we’re building, fast enough to ship without waiting for permission, and someone your friends might describe as “one of the smartest people they know.” Life at Corti You will work closely with the Growth, Product, and Engineering teams High autonomy, low bureaucracy, and real ownership Direct impact on how developers discover and adopt Corti’s platform Equipment provided by Corti Working in our New York office Ready to dive into the world of Corti? Hit that 'Apply' button, and let's start working together on reshaping the dialogue in healthcare, making a real difference for millions of patient outcomes around the world. 🤝 Bringing in top talent from all backgrounds is crucial in our pursuit to improve the world of healthcare. We encourage applications from all people and do not discriminate based on race, religion, national origin, gender, sexual orientation, age, and/or disability status. At Corti, experience comes in many forms, and we’re passionate about creating teams with a multitude of perspectives! If you believe your experience is close to what we’re looking for but not an exact match, we still hope you’ll consider applying! Compensation Range: $120K - $155K

Job Description Streetwork is an innovative outreach-counseling program for homeless youth that uses a harm reduction-based client-centered approach to all services. Services include counseling, HIV prevention, case management, concrete drop-in services such as meals and showers, groups, legal services, and medical and mental healthcare. Safe Horizon reaches young people where they are – on the streets, and in their communities. Our youth programs provide immediate, practical assistance to youth in need, while providing a stable, non-judgmental setting to address and explore issues of violence. As part of our continuum of services we operate an emergency housing program for homeless youth in NYC which is a 24 bed facility for youth ages 16-20, called the Streetwork Overnight. The Manager, Residential Operations at Streetwork’s Overnight is responsible for ensuring successful delivery of the above-named components by providing administrative and programmatic support to staff and clients. Responsibilities: • For Program and Client-Facing Staff: Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients., • For Program and Supervisors Supporting Client-Facing Staff: Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients. Coach and guide staff in their client practice that reflects these approaches. Essential Job Functions: • Manage scheduling and coverage for the Overnight’s 24-hour program;, • Assist in the preparation of stats and reports;, • Supervise relief youth advocate staff;, • Provide biweekly supervision, including coordinating and advocating for client housing placement, and ensuring all funder requirements are in compliance;, • Responsible for after hours on call supervision on a rotating basis;, • Responsible for maintaining all physical plant items in accordance with DYCD/ OCFS/ FDNY requirements and doing regular checks in preparation for audits and site visits;, • Oversee all site repairs and maintenance being completed by outside vendors;, • Coordinate with Safe Horizon’s Facilities & Property Management to ensure sight safety, maintenance and repairs are completed;, • Attend and participate in program leadership meetings, staff meetings, weekly supervisions and trainings;, • Co-facilitation of weekly Overnight staff meeting;, • Manage distribution of program supplies such as Omny cards and food vouchers;, • Maintain and disseminate petty cash; Maintain records for petty cash, including check-out receipt book;, • Communicate with staff office supply needs, order office supplies, and organize and maintain the staff office supply area;, • Train new employees on daily facilities-related responsibilities;, • Oversee purchase, inventory and distribution of food and program supplies;, • Assist with purchase requests, payment requests, facilities and IT requests for all program staff;, • Monitor office technology and equipment, including fax, copier, shredder & ID machine, including coordinating repair and replacement when necessary;, • Assist with maintaining Personnel, Operations, and Resource files;, • Must attain the s95 and F07 within the first 60 days of start date Secondary Job Functions: • Data entry as needed;, • Update site staff directories, site safety phone trees, etc;, • Answer phones, take messages & relay to staff;, • Participate at staff trainings, staff meetings, and staff group process workshops;, • Other programmatic and administrative support as required; Interacts with: • Streetwork sites and Safe Horizon administrative offices, including Finance, Accounts Payable, IT, and Facilities Qualifications: • 3 years post-secondary experience in an office setting, preferably in a non-profit or social services, • High school diploma or GED Required skills: • Strong office organization and management skills, • Strong computer skills and proficiencies in Microsoft Office, • Strong interpersonal and communication skills with ability to interact with diverse individuals, including direct services staff, supervisors, administrative staff, and clients, • Demonstrated reliability and efficiency at completing tasks and follow-through, • Compassion for and understanding of diverse youth populations If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRights6.12ScreenRdr.pdf Know Your Rights: Workplace discrimination is illegal. Hiring Range: $29.40 to $34.05 hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center Safe Horizon was named one of City & State New York Top Workplaces of 2025

Job DescriptionCoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at www.coreweave.com.What You'll Do: We are seeking a Director of Product Marketing to define and drive the go-to-market strategy, positioning, and storytelling for CoreWeave's Agentic AI platform. This is a highly visible, high-impact leadership role at the center of one of the fastest-evolving categories in AI — helping the world's most ambitious builders understand why CoreWeave is the essential infrastructure for deploying, scaling, and operationalizing agentic AI systems. You'll shape how we position CoreWeave's inference capabilities, platform tooling, and underlying compute for agentic workloads, and partner closely with product, sales, and field marketing to turn that narrative into campaigns, sales plays, and customer proof points that drive adoption and pipeline. In this role, you will be responsible for: Positioning, Messaging & Narrative Development • Lead the development of CoreWeave's positioning as the premier infrastructure platform for agentic AI, spanning inference, orchestration, and developer tooling, • Create messaging frameworks and audience-specific value propositions targeting AI Leaders, ML Platform Engineers, CTOs, AI Engineers, and AI Researchers, • Build compelling narratives around CoreWeave's core differentiation for agentic workloads: high-throughput multi-model inference, low-latency serving, persistent storage for long-horizon tasks, and network fabric optimized for agent pipelines, • Translate technical platform capabilities into accessible stories anchored in real customer outcomes and business impact Go-to-Market & Sales Enablement • Design and execute go-to-market programs targeting AI-native companies, enterprises, and leading research labs building and deploying agentic AI systems, • Build and maintain use-case playbooks aligned to the highest-value agentic workloads: autonomous coding agents, multi-agent reasoning pipelines, AI-powered automation, and real-time decision systems, • Develop sales enablement materials — first-call decks, competitive battlecards, and executive narratives — equipping field sellers to lead technical and strategic conversations with AI buyers, • Partner with demand generation to define campaign strategy, measure pipeline influence, and optimize for target account penetration, • Support major event activations including Fully Connected, NVIDIA GTC, NeurIPS, AI Engineer World's Fair, and MLCommons benchmarking Ecosystem & Partner GTM • Build and execute joint GTM programs with key partners in the agentic AI ecosystem: agent framework providers, model providers, and complementary AI tooling companies, • Define CoreWeave's role in the emerging agentic stack, positioning the platform as foundational infrastructure that partners build on and enterprises rely on, • Collaborate with technology alliances and business development to shape partner-facing messaging, integration narratives, and co-marketing programs Customer Evidence & Thought Leadership • Build and scale a customer proof program featuring case studies and reference customers across AI labs, enterprises, and high-growth AI startups deploying agents in production, in partnership with the customer marketing lead, • Partner with analyst relations to establish CoreWeave's presence and voice in coverage of AI infrastructure, cloud for AI, and agentic AI trends, • Create and distribute thought leadership content — white papers, technical blogs, benchmark reports, webinars — that establishes CoreWeave as the authoritative voice on infrastructure for agentic AI, • Partner with PR and communications to amplify CoreWeave's story through press, influencer engagement, and keynote opportunities Market & Product Intelligence • Conduct ongoing market, competitor, and customer research to identify emerging agentic AI infrastructure requirements and GTM opportunities, • Synthesize insights from customer conversations, POCs, and deployments to inform product roadmap priorities and go-to-market strategy, • Track the evolving agentic AI landscape — new model capabilities, agent frameworks, and enterprise adoption patterns — and translate findings into actionable positioning updatesWho You Are:, • 10+ years in product marketing, solutions marketing, or GTM roles in AI, cloud infrastructure, or developer platforms, • Deep familiarity with AI/ML infrastructure, inference, and the technical demands of deploying large-scale AI systems in production, • Proven ability to develop narratives that bridge deep technical complexity and business impact for both technical and executive audiences, • Strong track record in GTM execution: campaign strategy, sales enablement, partner marketing, and pipeline-driven programs, • Demonstrated success building customer reference programs, thought leadership franchises, and analyst engagement strategies, • Comfortable operating in a fast-moving, high-ambiguity environment with a builder mindset and strong cross-functional collaboration skillsPreferred:, • Background in inference infrastructure, model serving, or AI platform products, • Hands-on familiarity with agentic AI frameworks, orchestration systems, or multi-model deployment patterns, • Experience marketing to AI researchers, ML engineers, and AI platform teams, • Established relationships in the AI developer and research ecosystem, • Experience with developer-focused or open-source GTM motions Wondering if you're a good fit? We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams – even if you aren't a 100% skill or experience match. Why CoreWeave? At CoreWeave, we work hard, have fun, and move fast! We're in an exciting stage of hyper-growth that you will not want to miss out on. We're not afraid of a little chaos, and we're constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: • Be Curious at Your Core, • Act Like an Owner, • Empower Employees, • Deliver Best-in-Class Client Experiences, • Achieve More Together We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and enables the development of innovative solutions to complex problems. As we get set for takeoff, the organization's growth opportunities are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us! The base salary range for this role is $198,000 to $264,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility). What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs. The benefits below reflect our US-based offerings; for roles in other locations, benefits vary and are shared during the hiring process. These include: • Medical, dental, and vision insurance - 100% paid for by CoreWeave, • Company-paid Life Insurance, • Voluntary supplemental life insurance, • Short and long-term disability insurance, • Flexible Spending Account, • Health Savings Account, • Tuition Reimbursement, • Ability to Participate in Employee Stock Purchase Program (ESPP), • Mental Wellness Benefits through Spring Health, • Family-Forming support provided by Carrot, • Paid Parental Leave, • Flexible, full-service childcare support with Kinside, • 401(k) with a generous employer match, • Flexible PTO, • Catered lunch each day in our office and data center locations, • A casual work environment, • A work culture focused on innovative disruption California Applicants California Consumer Privacy Act Equal Opportunity & Accommodations CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA), CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: careers@coreweave.com. Export Control Compliance This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.

Job Description The Crime Victim Assistance Program (CVAP) is a joint program of Safe Horizon and the New York City Police Department (NYPD)that has assigned advocates to every police precinct and Police Service Area (PSA), 86, in total, citywide. Some precincts have two advocates assigned (a crime victim advocate and a domestic violence victim advocate) except for several identified precincts with one advocate. The precincts with one advocate are assigned to work with all victims of crime, including victims of domestic violence. Advocates literally sit side by side with police officers and NYPD civilian personnel and rarely have their own office space. As such, they develop skills where they address the lack of privacy with clients, while navigating a shared space with an outside entity- the NYPD. Advocates are required to report to the precinct/PSA each day for their shift. The Safe Horizon crime victim advocate/domestic violence advocate partners with the police personnel to provide outreach to victims who have filed police reports, or victims who walk into a precinct and seek assistance. The advocate will enter client information into the Case Management System in a timely fashion. The advocate will work with all victims of crime who need help from the NYPD with a specific focus for victims who filed a report as victims of violent felony offense as well as victims of domestic violence who have filed police reports on an as-needed basis. Given the volume in many precincts, advocates will assess high risk and focus on their on-going support for victims identified as such. Responsibilities: • Provide client centered, trauma-informed and culturally centered services for all victims of crime, as well as criminal justice advocacy and support in all phases of the criminal justice process., • Act as a point of contact for hate crime cases and gun violence cases within the precinct, collaborating closely with NYPD personnel, such as the Gun Violence Strategies Partnership (GVSP) and NYPD Hate Crimes Task Force, as well as city agencies including the NYC Human Rights Commission., • Provide client -centered, trauma-informed, culturally centered services specifically for victims of hate crimes and gun violence, as well as advocacy in the community and within various systems., • Share their expertise in criminal and civil legal systems with neighborhood members and community-based organizations (CBOs) as well as with the police., • Conduct roll-call trainings with the NYPD about the role of the advocate and speak at the NYPD Academy or other promotion events addressing topics, information and resources to help NYPD better serve the community., • Collaborate closely with police officers and detectives to ensure timely, coordinated and effective support for all victims of crime; establish and maintain strong working relationships with all precinct personnel to deliver quality services to all victims of crime., • Conduct community presentations and outreach; travel required for in-person Safe Horizon meetings and trainings as well as with community-based organizations and city agencies to develop and strengthen partnerships., • Work with police officers and detectives to identify families that are most at risk to ensure coordination of services for individuals and families., • Conduct visits to a victim’s home wearing a bullet-proof vest, accompanied by NYPD, to assist victims as needed., • Help clients with applying for compensation through the NYS Office of Victim Services (OVS) and provide advocacy with OVS as needed to ensure clients receive compensation in a timely manner., • Provide housing assistance for clients in need that includes accessing the Coordinated Assessment and Placement System (CAPS) and navigating various other systems to ensure clients can find and secure safe affordable housing., • Provide advocacy with various housing systems, including NYCHA and HPD to ensure clients can access safe, affordable housing., • Conduct client centered safety assessments and safety planning suited to the individual’s needs for safety, privacy, and sense of agency., • Provide information and referrals for victims for services such as shelter, mental health treatment, medical care, and other entitlements, as well as practical assistance such as transportation and food vouchers., • Connect and collaborate with all internal Safe Horizon programs and departments that can comprehensively support the client and case plan. Qualifications: Required: • Bachelor’s Degree required or equivalent training or experience., • Two years’ experience in crime victim service delivery, or other relevant experience., • Knowledge of the police, criminal justice and housing system helpful. Preferred: • Demonstrate the ability to work independently within a precinct or PSA setting., • Clear and concise verbal and written communication skills., • Excellent interpersonal skills and organizational skills., • Demonstrate eagerness to develop and maintain relationships in the criminal and civil justice systems., • Basic understanding of computers and systems for managing case records., • Bilingual ability may be required to meet individual precinct/community needs., • Flexibility working occasional evenings and weekend hours. If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRights6.12ScreenRdr.pdf Know Your Rights: Workplace discrimination is illegal. Hiring Range: $25.83 - $26.37 Hourly. Full-time Hours: 35 Hours per week. Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center.

Job Description The Crime Victim Assistance Program (CVAP) is a joint program of Safe Horizon and the New York City Police Department (NYPD)that has assigned advocates to every police precinct and Police Service Area (PSA), 86, in total, citywide. Some precincts have two advocates assigned (a crime victim advocate and a domestic violence victim advocate) except for several identified precincts with one advocate. The precincts with one advocate are assigned to work with all victims of crime, including victims of domestic violence. Advocates literally sit side by side with police officers and NYPD civilian personnel and rarely have their own office space. As such, they develop skills where they address the lack of privacy with clients, while navigating a shared space with an outside entity- the NYPD. Advocates are required to report to the precinct/PSA each day for their shift. The Safe Horizon crime victim advocate/domestic violence advocate partners with the police personnel to provide outreach to victims who have filed police reports, or victims who walk into a precinct and seek assistance. The advocate will enter client information into the Case Management System in a timely fashion. The advocate will work with all victims of crime who need help from the NYPD with a specific focus for victims who filed a report as victims of violent felony offense as well as victims of domestic violence who have filed police reports on an as-needed basis. Given the volume in many precincts, advocates will assess high risk and focus on their on-going support for victims identified as such. Responsibilities: • Provide client centered, trauma-informed and culturally centered services for all victims of crime, as well as criminal justice advocacy and support in all phases of the criminal justice process., • Act as a point of contact for hate crime cases and gun violence cases within the precinct, collaborating closely with NYPD personnel, such as the Gun Violence Strategies Partnership (GVSP) and NYPD Hate Crimes Task Force, as well as city agencies including the NYC Human Rights Commission., • Provide client -centered, trauma-informed, culturally centered services specifically for victims of hate crimes and gun violence, as well as advocacy in the community and within various systems., • Share their expertise in criminal and civil legal systems with neighborhood members and community-based organizations (CBOs) as well as with the police., • Conduct roll-call trainings with the NYPD about the role of the advocate and speak at the NYPD Academy or other promotion events addressing topics, information and resources to help NYPD better serve the community., • Collaborate closely with police officers and detectives to ensure timely, coordinated and effective support for all victims of crime; establish and maintain strong working relationships with all precinct personnel to deliver quality services to all victims of crime., • Conduct community presentations and outreach; travel required for in-person Safe Horizon meetings and trainings as well as with community-based organizations and city agencies to develop and strengthen partnerships., • Work with police officers and detectives to identify families that are most at risk to ensure coordination of services for individuals and families., • Conduct visits to a victim’s home wearing a bullet-proof vest, accompanied by NYPD, to assist victims as needed., • Help clients with applying for compensation through the NYS Office of Victim Services (OVS) and provide advocacy with OVS as needed to ensure clients receive compensation in a timely manner., • Provide housing assistance for clients in need that includes accessing the Coordinated Assessment and Placement System (CAPS) and navigating various other systems to ensure clients can find and secure safe affordable housing., • Provide advocacy with various housing systems, including NYCHA and HPD to ensure clients can access safe, affordable housing., • Conduct client centered safety assessments and safety planning suited to the individual’s needs for safety, privacy, and sense of agency., • Provide information and referrals for victims for services such as shelter, mental health treatment, medical care, and other entitlements, as well as practical assistance such as transportation and food vouchers., • Connect and collaborate with all internal Safe Horizon programs and departments that can comprehensively support the client and case plan. Qualifications: Required: • Bachelor’s Degree required or equivalent training or experience., • Two years’ experience in crime victim service delivery, or other relevant experience., • Knowledge of the police, criminal justice and housing system helpful. Preferred: • Demonstrate the ability to work independently within a precinct or PSA setting., • Clear and concise verbal and written communication skills., • Excellent interpersonal skills and organizational skills., • Demonstrate eagerness to develop and maintain relationships in the criminal and civil justice systems., • Basic understanding of computers and systems for managing case records., • Bilingual ability may be required to meet individual precinct/community needs., • Flexibility working occasional evenings and weekend hours. If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRights6.12ScreenRdr.pdf Know Your Rights: Workplace discrimination is illegal. Hiring Range: $25.83 - $26.37 Hourly. Full-time Hours: 35 Hours per week. Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center.

Job Description About Loop Loop is an agentic restaurant intelligence software that augments the back office of restaurant chains by automating workflows and delivering intelligence across the finance, operations and marketing functions. Loop deploys AI agents built by our in-house team of AI engineers, strategists and subject matter experts into restaurant brands - bringing industry best practices in handling complex internal functions. We have offices in San Francisco, New York, Tampa and India. Loop is one of the fastest growing restaurant technology companies powering a few billion dollars in revenue and growing to serve 10K+ restaurants within 3 years across some of the most recognizable brands of the USA, helping them grow their topline & bottomline. Loop is built by a world class team of entrepreneurs, operators, leaders and AI engineers from different industries, ranging from cutting edge big-tech, management consulting, investment banking among others across companies like Uber, Google, Amazon, McKinsey and others. About the Role As the first full-time Product Marketing Manager at Loop, you are the architect of how the next decade of offline operators understands what we do. Our products power a few billion dollars in transaction revenue today, and will sit inside tens of thousands of restaurants, clinics, contractors, and convenience operators over the next three years. Most of those buyers have never seen software that does what Loop does. The version of product marketing that wins here will look nothing like a typical SaaS PMM seat - and everything like a category-creation charter. The role is to define how Loop shows up in the market across all of our product verticals, the back-office functions we serve (finance, operations, marketing, analytics), and the verticals we'll enter next. This is a player-coach charter: you will set the positioning, the launch operating model, and the messaging architecture - but you will also write the first launch yourself, ship the first competitive battlecard yourself, and run the first customer story end-to-end before there is a team to delegate to. You'll partner closely with Product, Engineering, Sales/GTM and the founders - while owning how every Loop customer and prospect comes to understand what we do and why it matters. Responsibilities Stand up the product marketing function end-to-end - pick the operating model, define the positioning architecture, build the messaging system, and ship major launches personally before scaling a team behind it Own positioning across all modules and the functions Loop serves - finance, operations, marketing, analytics. Make persona-by-function the standing operating system across every surface - email campaigns, landing pages, in-product, decks, content Operate AI-forward by default. Claude and other AI workflows aren't tools you reach for occasionally. You use them to run tasks at scale, mine PostHog for activation signal, parse customer call transcripts and support tickets for what's landing, and fine-tune positioning and messaging on what the data tells you. Own how every claim earns its way into the market - every external promise, every dashboard screenshot, every customer outcome number, every "we do X" gets verified against engineering before it ships. Our credibility with data is the whole product Own launch strategy and execution for every new product, agent, and workflow. Own content and thought leadership - case studies, customer stories, executive POV, whitepapers, launch content, industry insights. Turn outcomes we have with existing customers into durable, shareable proof that drives the next ten similar deals Own sales enablement and competitive intelligence - battlecards, objection-handling, persona guides, competitive positioning, sales narratives. Help strengthen Loop’s presence across the restaurant and hospitality ecosystem. Support conference strategy, customer engagement, executive visibility, and post-event follow-through with a strong commercial mindset. Partner with the founders on executive messaging, fundraising decks, board content, and Loop's public POV - you'll be in the room where the company's narrative gets shaped Eligibility / Fit You are most likely a strong candidate for this role if you: Have extensive experience in product marketing inside high-growth B2B SaaS, AI, or vertical software companies - with at least one stint where you stood the PMM function up from zero rather than inheriting an already-running engine Have personally written the launch, recorded the battlecard, sat in on the customer interview, and shipped the case study - not just managed people who did. The early hundred miles of this role belong to the person who can do the work Think persona-first and have written for multiple buyer types in one company - a CFO and an operator do not read the same email. You hold the line between altitude-of-message and altitude-of-buyer without losing one for the other Hold a sharpened point of view on claim discipline. You've held the line against "marketing says this" when "product can't do that". You can tell the story of a moment where you refused to ship a claim until it was verified - and what happened next Think in metrics, funnels and dashboards - you have, at some point, made the case to a product team that messaging is a leading indicator of revenue, not a downstream cost center Have the ability to break complex AI, financial, or operational concepts into language a busy operator understands - without losing the substance that wins a CFO/CMO's trust Demonstrate Loop's cultural defaults: radical ownership, customer obsession, the ability to lose no time, and the discipline to ship Are comfortable with the player-coach reality of an early function for the first 12-18 months Have a strong hunger for the kind of category-defining work that comes once a decade - the chance to write the spine narrative of how the next $1T market gets explained Preferred Spikes Having one or more of the following makes you a preferred candidate, in addition to the above: You've done senior PMM work at a vertical SaaS company where the buyer is a restaurant operator/GM - and understand why marketing to an operator is structurally different from marketing to a buyer of horizontal software You've shaped a category-creating narrative at a company where the category didn't exist before - and can speak to how that narrative was built and tested You've marketed AI to non-AI audiences and understand that the language of "agents", "RAG", and "fine-tuning" does not land with everyone in a restaurant back-office You were a founder or founding marketer at a company that reached real scale, and built the narrative architecture from before the first deal through the first hundred You went through the rigor of clearing high-pedigree programs like IIT, IIM, BITS, or Ivy League universities - or cleared some of the most competitive hiring processes in Management Consulting, Investment Banking, Venture Capital / Private Equity, Big Tech, or top CPG brands You have proficiency with the modern PMM stack - Salesforce, Notion, modern CMS, PostHog, segmentation tooling - and the AI-assisted writing and research workflow that makes a one-person PMM org operate like a four-person one We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description The Licensed Supervising Social Worker plays a central role in maintaining the Safe Horizon Counseling Center (SHCC) as the first New York State-licensed outpatient mental health clinic to specialize exclusively in the evidence-based treatment of traumatized survivors of all ages who have experienced interpersonal violence. SHCC also functions as a resource to the agency with regard to trauma-focused treatment for survivors of crime. The Licensed Supervising Social Worker provides weekly supervision and training to a maximum of 7 staff therapists as well as social work and mental health counseling interns. Supervision includes providing weekly support to our treatment staff in reaching administrative as well as clinical productivity goals. This includes careful review of therapist documentation to ensure compliance with all city, state, and federal regulations as well as Safe Horizon productivity and practice requirements. In addition to providing staff with clinical and administrative supervision, the Licensed Supervising Social Worker assists in the development and implementation of the SHCC in-house training program. This includes engaging all staff (treatment staff as well as administrative staff) at SHCC in the design and implementation of a training calendar and curriculum that integrates all of the knowledge, skills and values necessary for new staff to learn in order to effectively serve our clients at SHCC. This work includes engaging the expertise of external and in-house experts on the trauma of racism as well as interpersonal violence, evidence-based treatment, administration and legal and regulatory compliance. The Licensed Supervising Social Worker also provides licensed trauma-focused treatment to a caseload of 12 individuals and families. The Licensed Supervising Social Worker functions as part of the clinic’s leadership through the facilitation of various SHCC subcommittees and workgroups and represents SHCC through participation in agency-wide subcommittees and workgroups when necessary. Essential Job Functions: • Provides individual supervision to a maximum of 7 staff therapists and clinical interns in the array of evidence-based, trauma-focused treatments implemented at the Counseling Center, • Engages supervisees in strategies such as rescheduling to achieve the minimum weekly productivity standard (Full-Time Supervisees = a caseload of 29 with 22 kept visits per week & Percentage Full-Time Therapists = a caseload of 16 with 12 weekly kept visits), • Supports supervisees to complete all required documentation on time and in full compliance with all city, state, federal and other laws and regulations (Ex: progress notes, psychosocial assessments, and treatment plans), • Provides individual and family trauma-focused treatment to a caseload of 12 clients (with an expectation of at least 10 kept sessions with clients each week) to further develop and maintain proficiency in the clinic’s evidence-based treatments, • Partners with the Clinical Director each week to develop and deliver weekly treatment-specific group supervision, • Takes the lead on assembling and posting an SHCC training calendar that is directed by the Clinical Director., • Is responsible for creating training curricula (slides, handouts, exercises, evaluations) that integrates interpersonal violence framework with a racism trauma framework., • Creates and maintains a Teams SHCC Training Library of training materials and resources under the direction of the Clinical Director, • Under the direction of the Clinical Director, assembles and maintains a new staff (employees, interns, volunteers) onboarding guide that includes all mandatory Safe Horizon trainings as well as SHCC-specific trainings, • Assists with recruitment for SHCC therapist positions including the posting and screening of resumes, • Is a weekly contributing member of the Case Disposition and a regular contributing member of the Clinical Conference Team, • Represents Safe Horizon and the Counseling Center through case coordination, clinical consultation or community presentations, • Provides Supervisor On-Call coverage as needed Secondary Job Functions: • To participate, occasionally, in agency initiatives consistent with the Licensed Supervising Social Worker’s particular areas of expertise Supervisory Reports: Up to 7 therapists and/or graduate interns Interacts with: Internal SH referral partners (CACs, Community Programs, etc.) External referral partners (ACS, foster care agencies, etc.) Required skills: • Ability to supervise and teach TFCBT, CPP, Seeking Safety, • Knowledge of OMH, DOHMH, and HIPAA regulations with the ability to monitor 100% compliance, • Superior assessment and crisis intervention skills (high risk assessment and intervention), • Excellent interpersonal skills required (including written, verbal, presentation and clinical engagement skills), • Excellent organizational and time management skills Qualifications: • The preferred credential for this position is LCSW. However, candidates are encouraged to apply that have an LMSW and exceptional required skills (above) and qualifications (below):, • One year of OMH clinic experience, • One year of experience practicing TFCBT, CPP, Seeking Safety, • SIFI Certification preferred If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal Hiring Range: $65,200 - $76,000 Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job Description Role Summary: We’re looking for a motivated Junior Amazon Connect Developer to join our team in building and supporting cloud-based contact center solutions. In this role, you’ll work closely with senior engineers and business teams to design, implement, and optimize scalable systems leveraging Amazon Connect and various AWS services. This is a great opportunity to gain hands-on experience in cloud development and customer engagement technologies. Key Responsibilities: Contact Flow Development: Design, develop, and maintain voice and chat contact flows in Amazon Connect. Implement serverless functions using AWS Lambda (Node.js, Python, or Java). Incorporate Amazon Lex for conversational chatbot functionality. System Integration: Connect Amazon Connect with internal systems and third-party tools using APIs, S3, DynamoDB, and API Gateway. Support integrations with CRMs like Salesforce or ServiceNow. Configuration & Optimization: Set up routing profiles, queues, and agent hierarchies. Analyze usage data and feedback to improve system performance and call flows. Monitoring & Maintenance: Use CloudWatch for logging, monitoring, and alerting. Troubleshoot production issues and ensure platform reliability. Documentation & Collaboration: Maintain up-to-date documentation for all integrations and flows. Work with QA, DevOps, and product teams to deliver high-quality solutions. Required Qualifications: 1–3 years of experience in software development or cloud engineering. Some hands-on exposure to Amazon Connect or similar contact center technologies. Familiarity with AWS Lambda, Lex, S3, DynamoDB, and API Gateway. Basic programming knowledge in Node.js, Python, or JavaScript/TypeScript. Understanding of CI/CD pipelines, Git, and Infrastructure-as-Code (CloudFormation or CDK). Strong analytical and communication skills. Willingness to learn and receive training on Amazon Connect. Preferred Qualifications: AWS Certified Developer or AWS Cloud Practitioner certification. Experience with Salesforce Service Cloud Voice or similar CRM integrations. Understanding of telephony, IVR, and ACD systems. Familiarity with Agile/Scrum development environments.

Job Description Stuut is transforming accounts receivable for B2B companies—making collections smarter and faster for companies that have historically relied on manual processes that are labor intensive and costly. Our platform is gaining traction with finance teams across industrials, chemicals, and manufacturing sectors from Fortune 10 brands to scaling midmarkets. We're backed by top-tier investors including a16z, Khosla, Activant, 1984 Ventures and Page One. The Role Voice Telecommunication is a critical channel for accounts receivable. Customers pick up the phone. Agents need to call. Transfers need to work. Voicemails need to land. We are building AI agents that do real work across collections, cash application, disputes, customer communications and the phone is where much of that work happens. We're hiring a Lead Voice Infrastructure Engineer to build the foundation for AI-driven voice at Stuut. You'll work closely with our engineering, product, and go-to-market teams to design and operate the voice infrastructure that powers production phone interactions at scale. This role sits at the intersection of telephony infrastructure, realtime voice systems, AI voice agents, and finance workflows. We are looking for someone who has real depth in telephony, can build distributed systems that hold up under production pressure, and understands that infrastructure decisions shape product outcomes. You will own the systems that determine whether calls connect, transfers complete, and business results get measured. This is the first dedicated voice infrastructure hire at Stuut. You will define how we build this. What You’ll Do Design, build, and operate telephony services that manage phone numbers, SIP trunks, carrier integrations, and call routing at scale Develop reliable signaling and media systems that bridge traditional telephony with realtime voice infrastructure and AI pipelines Build and improve core voice workflows: outbound calling, inbound routing, warm transfer, voicemail handling, DTMF interaction, and human handoff Work closely with speech and AI systems across STT, TTS, turn-taking, interruption handling, and agent orchestration Improve call quality, latency, reliability, and debuggability across the voice stack Build internal APIs and platform primitives that make voice capabilities accessible to product and engineering teams Instrument voice workflows so we can measure business outcomes: answer rates, transfer success, voicemail outcomes, and resolution rates Work with carriers and external vendors to expand coverage, improve routing performance, and handle regulatory or operational requirements Dive into production issues when needed, including packet captures, signaling traces, vendor debugging, and incident response You Might Be a Fit If You… Are a strong senior software engineer with experience building distributed backend systems Have meaningful experience with telephony systems: SIP, RTP, PSTN connectivity, trunks, number provisioning, or call routing Are comfortable working on realtime media systems where latency, reliability, and observability matter Can debug across layers, from APIs and backend services down to protocols, signaling flows, and packet-level issues Think beyond code and understand how infrastructure decisions affect product behavior, developer experience, and end-user trust Are pragmatic, hands-on, and able to move between architecture and direct execution Have experience with WebRTC, realtime media platforms, or speech systems (streaming STT, TTS, turn detection, conversational voice agents) Have worked with contact center workflows, IVR systems, or enterprise telephony integrations Have experience with Go, Python, C, or C++ Are excited about building the infrastructure that will define AI-powered business communication over the next decade Compensation Top-of-market salary and equity package Benefits (for U.S.-based full-time employees) Medical, dental & vision insurance coverage for you 401(k) & Match Equity Flexible PTO Parental Leave Compensation Range: $250K - $290K

A little about us…Fleetio is a modern software platform that helps thousands of organizations worldwide manage their fleet operations. Transportation technology is a hot market, and we’re leading the charge with raving fans and new customers signing up every day. We raised $450M in our Series D funding round in March of 2025 and are on an exciting trajectory as a company. Fleetio is also a proud _! More about our team and company: • Fleetio overview video: _, • Our careers page: _ Fleetio is seeking a Staff Software Engineer to be the founding engineer on our new Leverage team. The Leverage team's mandate is to make every person at Fleetio more productive by building the knowledge infrastructure that connects our internal data to the AI tools employees already use every day. At other companies, this work falls under "productivity engineering" or "internal tools." We call it Leverage because the scope is broader: serve the entire company, not just engineering. This is not a blank slate. Fleetio engineers are already using AI tools daily, and an organic ecosystem of shared skills and integrations has emerged across the engineering org. You will build on that momentum, not start from zero. Your job is to add the enterprise capabilities this ecosystem needs to scale: identity and auth, structured access to internal data, governance, and quality standards. You will design and build the context layer that connects Fleetio's distributed knowledge to the AI tools our team already uses. You will work directly with the Leverage team lead, and together you will define the technical direction for everything this team builds. This is a remote opportunity open to candidates in the United States, Canada, or Mexico. • Watch our culture videos: _, • Engineering culture, interview process, and videos: _, • Fleetio Go overview video: _, • More about the Fleetio platform: _, • API docs: _, • Test drive Fleetio to get an even better feel for what we're building: _ This is a remote opportunity and is open to candidates in the United States, Canada, or Mexico. You are a staff-level, systems-minded engineer who gets energy from building tools that make other people more effective. You have deep experience integrating across SaaS APIs and are comfortable navigating the messiness of inconsistent auth models, pagination, rate limits, and data formats. You would rather build one system that enables 50 integrations than build 50 one-off integrations. You are comfortable operating in ambiguous, cross-functional spaces. You talk to users before you write code. You care about adoption, not just shipping, and you understand that internal tools fail when they have bad UX or no adoption strategy. You bring strong opinions about developer productivity, loosely held, and you communicate clearly with both engineers and non-technical stakeholders. You are product-minded and team-oriented, willing to hear others' perspectives and educate on best practices. Excellent communication skills, particularly written, are essential. • Design and build the knowledge infrastructure that gives AI tools at Fleetio structured access to company context. The form this takes (an API layer, a CLI, an SDK, agent configuration, protocol servers, or something new) is a decision you will help make., • Build integrations that connect Fleetio's internal knowledge sources (project management, documentation, code, data warehouses, communication tools) into a consistent, secure context layer with identity passthrough., • Design the system so other teams can extend it. Whether that means spoke templates, plugin architectures, or shared configuration patterns, the goal is to scale beyond what a small team can maintain directly., • Partner with teams across Fleetio to identify where missing context creates the most friction, and build the integrations that close those gaps. This is not engineering-only: Product Managers need AI tools that understand product strategy and customer data; designers need access to design systems and user research; Customer Success needs account history and help center content., • Take ownership of CI/CD intelligence, making pipelines fast, reliable, and trustworthy as AI-accelerated development increases code velocity., • Define and own the measurement framework for AI adoption and internal tool impact across the company. Track what works, surface what doesn't., • Champion AI-first documentation practices: structure internal docs so AI tools can consume them effectively (coding examples, machine-parseable formats, clear interface descriptions)., • Collaborate closely with the Platform/SRE team (they own infrastructure; we build the tooling and knowledge layer on top) and with Product Managers, Designers, and Engineers across the organization., • Produce well-tested, maintainable, and performant code. Thoroughly review your peers' code to ensure quality, maintain consistency, and share knowledge., • Contribute enterprise-grade capabilities to Fleetio's existing internal AI tooling ecosystem: identity and auth for protected systems, governed data access, cross-system queries, and quality patterns that help the ecosystem scale., • Establish the technical standards for the Leverage team. As the founding engineer, your decisions on architecture, tooling, and code quality will set the bar for everyone who follows., • 5+ years of professional experience building production software, • Strong integration engineering skills: comfort working across dozens of APIs, authentication schemes (OAuth, API keys, SAML, service accounts), data formats, and rate limits, • Experience with protocol-based architectures (MCP, LSP, or similar), SDKs, CLI tooling, or developer platform design. You understand how to expose structured data to client tools in a way that scales., • Full-stack capabilities: you will build backend services, CLI tools, and internal UIs, • Experience with identity and access management (Okta, SSO, or similar) and understanding of how to pass user identity through to downstream systems, • Experience building and consuming APIs and working with external integrations, • Solid experience solving challenging architecture problems with good design, • Experience with unit testing frameworks and CI/CD pipelines, • Excellent communication skills, particularly written, • Be sure to mention "coffee" in your application so we know you actually read this, • Comfort working in a Rails shop, • Experience building internal tools, developer platforms, or developer experience tooling, • Track record integrating across multiple SaaS APIs, with firsthand knowledge of inconsistent auth, pagination, and rate limiting, • Experience on a small team (2-5 people) where you owned significant portions of the product, • Hands-on experience with AI coding tools (Copilot, Codex) and an understanding of what makes them effective vs. ineffective, • Experience at a company that invests seriously in internal tooling (Stripe, Shopify, Block, etc.), • Familiarity with workflow automation platforms (n8n, Zapier, Workato, or similar), • Experience contributing to or maintaining shared developer tooling ecosystems (internal package registries, shared libraries, plugin systems), • Familiarity with AI agent skill/tool architectures (Codex skills, MCP tools, function calling patterns), • Experience with Snowflake, PostgreSQL, or similar data platforms, • You know a thing or two about the fleet management industry, • Multiple health/dental coverage options (100% coverage for employee, 50% for family), • Vision insurance, • Incentive stock options, • 401(k) match of 4%, • PTO - 4 weeks (increases at year two!), • 12 company holidays + 2 floating holidays, • Parental leave - birthing parent (16 weeks paid) non-birthing (4 weeks paid), • FSA & HSA options, • Short and long term disability (short term 100% paid), • Community service funds, • Professional development funds, • Wellbeing fund - $150 quarterly, • Business expense stipend - $125 quarterly, • Mac laptop + new hire equipment stipend, • Fully stocked kitchen with tons of drinks & snacks (BHM only), • Remote working friendly since 2012 #LI-Remote Fleetio provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment. We celebrate diversity and are committed to creating an inclusive environment for all. All employment is decided on the basis of qualifications, merit and business need. This application is not intended to and does not create a contract or offer of employment. Employment with Fleetio is at will. If you have a disability or a special need that requires an accommodation to fill out the online application, please let us know by calling (205) 718-7500.

Be part of a fast-growing, dynamic boutique insurance agency that’s transforming the way people navigate their Medicare benefits! At Ask Claire, we are passionate about empowering underserved populations by helping them understand their options and secure the best benefits tailored to their individual needs. With limitless potential and a mission-driven focus, you’ll have the opportunity to make a real difference in people’s lives while growing your career in a thriving, impactful organization. Medicare Sales Representative At Ask Claire, a subsidiary of Wider Circle, we believe in fostering meaningful connections and empowering our communities through our "LOVE, LEARN, GROW" approach. As a Medicare Sales Representative, you’ll play a vital role in guiding underserved populations through the complexities of Medicare, helping them understand and secure the best benefits for their needs. If you’re passionate about making a difference while growing your career in a supportive, mission-driven environment, we invite you to join our team. Responsibilities: • Manage the full prospective beneficiary cycle, including lead generation, relationship building, securing the Scope of Appointment, presenting product options, converting sales, and nurturing long-term relationships with Medicare beneficiaries., • Meet daily outbound call goals to engage prospective beneficiaries, assess their eligibility, determine their needs, and secure the Scope of Appointment., • Use a consultative sales approach to provide personalized plan presentations, address challenges, and close sales over the phone, ensuring beneficiaries feel confident in their choices., • Educate prospective beneficiaries on Medicare options, guide them through the enrollment process, and answer product or service-related questions professionally and promptly., • Develop and secure partnerships with community organizations and providers to create new opportunities for membership growth, reflecting our commitment to LOVE our communities., • Participate in daily and weekly team meetings to report on individual production and team progress., • Maintain accurate and up-to-date reports on business activities, productivity, forecasting, and sales analysis, supporting your professional GROWTH within the organization., • Stay informed about competitors and market trends to ensure you’re offering beneficiaries the most relevant and competitive solutions, continuing to LEARN and adapt in an evolving market. ● Minimum two (2) years of successful Medicare telesales, telemarketing, or customer service experience in a call center setting with a background in Medicare products. ● Ability to work as an independent self-starter part of a team ● Bi-lingual in Spanish, Khmer, Creole, Mandarin, Arabic, or other languages ● Proficiency in effective verbal and written communication skills ● Effective computer and application knowledge of Client Relationship Management systems like Salesforce, Hubspot, Health plan portals, Google Workspace, and Microsoft Office suite Microsoft Word. ● Be a captive agent ● Current knowledge of CMS regulations related to marketing, benefits, enrollment and other guidelines as governed by regulatory agencies. Preferred: ● Bachelor's degree in marketing, finance, business administration ● Product and Benefit training and/or other CMS required courses • Local to NJ or licensed in NJ _ • Performance-based incentive bonuses, • Opportunity to grow with the company, • Comprehensive health coverage, including medical, dental, and vision, • 401(k) Plan, • Paid Time Off, • Employee Assistance Program, • Health Care FSA, • Dependent Care FSA, • Health Savings Account, • Voluntary Disability Benefits, • Basic Life and AD&D Insurance, • Adoption Assistance Program, • Training and Development, • $45,000-$50,000 Join us at Ask Claire, where we live our values of LOVE, LEARN, GROW every day, and help transform the way people navigate their Medicare benefits. Ask Claire, a wholly owned subsidiary of Wider Circle, helps newly eligible Medicare beneficiaries navigate plan selection, with a particular emphasis on supporting underserved populations at the beginning of their aging journey. We work with our provider partners to deliver bespoke educational programming and are building tech-enabled decision support tools, a network of licensed agents to support enrollment assistance. Learn more about Ask Claire at: _ _ Wider Circle is proud to be an equal opportunity employer that does not tolerate discrimination or harassment of any kind. Our commitment to Diversity & Inclusion supports our ability to build diverse teams and develop inclusive work environments. We believe in empowering people and valuing their differences. We are committed to equal employment opportunities without consideration of race, color, religion, ethnicity, citizenship, political activity or affiliation, marital status, age, national origin, ancestry, disability, veteran status, sexual orientation, gender identity, gender expression, sex or gender, or any other basis protected by law.

Description About LawnStarter LawnStarter is the nation's leading on-demand marketplace for lawn care and outdoor services, with over $100M in annual bookings. We're expanding beyond lawn care to become the one-stop shop for all home services — operating across three brands (LawnStarter, Lawn Love, Home Gnome) on a single shared platform. About Service Delivery at LawnStarter We make a promise on both sides of the marketplace: customers get a job done well, and Pros get paid fairly for doing it. Service delivery is everything that happens after a customer books — keeping that promise through completion, support, and the moments when things don't go to plan. This is the hard part of running a marketplace: we broker work we can't directly see, between two parties whose interests sometimes collide. Get it right and people stay for years. Get it wrong and you lose customers, Pros, or both. Trust is the product — and increasingly, the systems that protect it are AI-powered. Requirements The Role This is a broad Senior PM role on the quality, trust, and communication side of service delivery — setting the right expectations on both sides, steering Pros to deliver great work, resolving conflicting interests fairly, and making our AI-powered support genuinely good. You'll work on live, high-scale systems with a mandate to make them better. Service delivery is a big area with more than one PM in it. You'll work alongside them; your center of gravity is the trust between both sides of the marketplace. What makes this role different: • It's a real area of impact, not a single feature. You'll shape strategy, policy, and the systems behind a whole slice of the post-booking experience — not optimize one screen., • It's inherently two-sided. You work for customers and Pros at once, and you're often the one arbitrating between them. Pleasing one side at the other's expense is failure., • AI is a core tool, not a side project. Support and outreach already run on AI. You'll push how far that goes — and build the evals that prove it's good before we trust it with more. Problems to Solve Getting expectations right before the work ever starts. Most service failures aren't bad work — they're mismatched expectations. The grass grew a tier past what was booked; "deep clean" meant something different to each side; the yard didn't match the photos. You'll make sure what's promised to the Pro matches what the customer actually expects, that those expectations are the right ones for the property and service, and that Pros are steered toward delivering great work. Every mismatch you prevent up front is a conflict you never have to resolve later. Arbitrating genuinely competing interests. A customer wants a date the Pro can't commit to. The grass is long enough to need a different price tier than booked. The job wasn't what the listing photos suggested. These aren't bad actors — both sides are right from where they sit, and the marketplace has to make a call. You'll build the policies and the (increasingly AI-assisted) decision systems that resolve these fairly and consistently at scale — and make the judgment call yourself when there's no clean answer. Making AI trustworthy enough to do more — which means evals. Customer-side AI already handles ~34% of support at roughly a penny per message, and Pro-side support is still to be built. Expanding either is gated on one hard, ongoing, technical thing: can we prove the AI resolved a case rather than just closed it? You'll own the eval systems — golden datasets, automated judges, regression detection, human-review sampling — that define what "good" means for an open-ended conversation, gate every change, and catch quality drift before a customer feels it. This is the deep, unglamorous work that makes a slick demo safe to scale. Messaging that connects both sides — and quietly protects the marketplace. The inbox is how 500K+ customers and 20K+ Pros coordinate across all three brands — and the record we lean on when something goes sideways. It also has to moderate: catching when a relationship is drifting off-platform (disintermediation) or a conversation is heating into conflict. You'll keep communication easy for the legitimate 99% while spotting the patterns that quietly cost us customers, Pros, and revenue. What Success Looks Like (Year 1) • Expectations match on both sides: Pros know exactly what each job requires, customers get what they expected, and fewer jobs go sideways from misalignment in the first place., • Competing interests resolve faster and more fairly: A clearer resolution model with measurable consistency — and more of these conflicts prevented up front by better expectation-setting., • AI is provably good, and does more: An eval suite gates AI changes so no quality regression ships unseen — and on that foundation, higher resolution on customer support plus a first version of Pro-side AI support live., • Messaging connects and protects: Measurable improvement in messaging reliability and engagement, plus working moderation that catches off-platform leakage and conflict early. Who You Are AI-native. You use AI daily in your own work, and you have real intuition for how to measure whether an AI experience is actually good — not just whether it shipped. You've built or owned evals, or you're hungry to, because you know that's what separates a trustworthy agent from a demo. This is unlikely to be a good fit if you treat LLM quality as a vibe check or as engineering's problem to figure out. Comfortable making two-sided calls. You can hold both the customer's and the Pro's interest in your head at once, and you're willing to make the call when they conflict — clearly, and with a rationale you'd defend to either side. This is unlikely to be a good fit if you're a people-pleaser who can't say no, or if you instinctively optimize for one side and forget the other exists. You design for the right outcome up front. You're not satisfied grading work after the fact — you'd rather get the expectations right at the start so the job goes well in the first place, for both the customer and the Pro. This is unlikely to be a good fit if you gravitate to measuring and auditing results over shaping them before they happen. A marketplace systems thinker. You see service delivery as a system of incentives, policies, and feedback loops — not a set of screens — and you design rules that hold up across edge cases and bad actors. This is unlikely to be a good fit if your instinct is to solve every problem with UI rather than incentives and policy. Data-informed. You live in the numbers that matter here — CSAT, resolution rate, eval scores, churn, deflection — and you know when the data is thin enough that a judgment call is needed. This is unlikely to be a good fit if you either ignore data or refuse to move without perfect information. Technically fluent. You partner with engineers on how AI and messaging systems work and give real feedback on design tradeoffs. You don't write production code, but you don't treat the systems as a black box either. This is unlikely to be a good fit if you need everything translated out of technical terms first. This Role Is NOT • A support PM role. Support is one surface of a much broader product area. If you picture your days as managing a ticket queue or a help center, this isn't that., • The internal-AI role. We have a separate PM driving AI adoption in internal tooling. This role is about AI in the user-facing service-delivery experience — customers and Pros, not internal teams., • A greenfield 0→1 role. These systems are live and serving hundreds of thousands of people today. You'll improve and re-architect under real load, not build from a blank page., • A single-audience role. You serve — and arbitrate between — both customers and Pros. If you only want to think about one side of the marketplace, the tension here will be uncomfortable. Benefits • Base salary: $140,000 - $170,000, • Equity: The systems you'll work on touch every customer and Pro — quality, trust, and retention all run through service delivery. We want you invested in the long-term outcome., • Healthcare: Medical, dental, and vision, • Fully remote: Work from anywhere in the US. This role requires deep focus and close partnership with engineering and ops — we trust you to manage your environment., • Flexible PTO: We Focus On Results LawnStarter provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. We comply with applicable state and local laws governing nondiscrimination in employment.

Call Center Agent - 100% Work from Home Remote in Texas It’s beyond rewarding to work for a company that truly believes in its employees, here at ANDX we not only believe in our employees, but we also provide honest communication and deep appreciation for our employees while providing opportunities to grow their knowledge and skills. We are currently looking for call center agents who will be dedicated to handling a large volume of calls, conducting telephone screening on a variety of both inbound/outbound calls, and engaging in positive interactions to effectively meet the needs of the customers. This position is 100% work-from-home for individuals living in the state of Texas. Also, all applicants must be willing to use their own computer equipment and internet service as per the specifications outlined below in this posting. Money & Perks: • Starting pay is $12.00 per hour with a pay increase after 6 months of employment., • Monthly performance bonuses, • Full-time position, • Virtual paid training Benefits: • Health Insurance, • 401(k) B.Y.O.D Program - - Using your own computer equipment and internet service. You are required to ensure you meet the following specifications, for this position MacOS, Chromebooks, tablets and/or mobile devices are not supported. • Laptop or Desktop computer with 8GB of RAM, • Google Chrome installed, • Operating System - Windows 11 Home or Pro with all Windows updates installed (Windows 10 is not supported), • Mouse and keyboard, • USB headset with boom mic, • Webcam (built-in or external USB), • PC connected via Ethernet cable or secured Wi-Fi (WPA2 Personal with a strong password), • Reliable internet with 30Mbps download and 10Mdps upload speed, • 1 Monitor (minimum 19”) Additional requirements: • Must be available from Monday to Friday from 8am to 9pm and Saturdays 9am to 5pm., • Must have a quiet, home office space that is free of distractions a plus., • Strong communication skills, • Computer navigation skills Please note that all applicants must be 18 years of age or older, eligible to work in the US, and must be willing to consent to a background check. To learn more about ANDX, please visit our website at _.

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Community Support org handles tens of millions of interactions yearly, engaging with one in five Airbnb customers by phone, messaging, chat, or social media channels. The group handles hundreds of issues across categories including Cancellations, Account Issues, Refunds, Payments, Reservations, Extenuating Circumstances, Booking & Listing issues, Safety & Claims. The organization is globally distributed with offices in San Francisco, Dublin, Montreal, Seattle, Singapore, Manila, Gurgaon and an extensive partner network serving all regions. The Difference You Will Make: We are looking for a Senior Manager of Workforce Management (WFM) on our Community Support (CS) team. The Senior Manager will be responsible for maximizing efficiency by ensuring optimal staffing levels, enhancing the quality of customer interactions through continuous monitoring and training, and driving service level performance with data-driven insights. This role also focuses on balancing cost control while meeting service level agreements (SLAs) and improving the overall customer experience through analytics and feedback. This role will be responsible for managing workforce planning and real-time monitoring. A Typical Day: Workforce Scheduling & Capacity Planning: • Oversee the creation and management of employee schedules to match forecasted demand., • Ensure that schedules optimize resource allocation, minimizing under- and over-staffing., • Coordinate with operations to adjust schedules based on real-time demand and unforeseen events., • Optimize labor costs while maintaining service quality through strategically leverage staffing levers., • Track and control shrinkage categories and ensure tight monitoring over overtime, absenteeism, and other factors that impact labor costs. Service Level Management: • Partner with the real-time management team to monitor call volumes and agent availability, making on-the-fly adjustments to maintain service levels., • Design and implement contingency plans during peak times, or unexpected medium term increase in volume., • Communicate with operations leaders to address staffing issues and find solutions to mitigate risks. Performance Analysis & Reporting: • Analyze performance data to identify trends, inefficiencies, and areas for improvement., • Report on key workforce metrics such as occupancy, adherence, shrinkage, and service levels., • Provide insights and recommendations to senior management based on workforce data analysis (i.e. Hours of Ops change). Leadership & Team Development: • Lead and mentor a workforce operations team, fostering a culture of continuous improvement and accountability., • Ensure that the team is trained and utilizing the latest WFM practices and technologies. Collaboration & Stakeholder Management: • Engage and partner with external vendors and partners to optimize workforce management solutions, • Serve as a liaison between the workforce operations team and contact center management to ensure that workforce strategies support operational goals., • Collaborate with other departments, such as HR, Operations, and Product, to ensure that workforce operations align with broader business strategies. Your Expertise: • 10+ years experience in workforce management, business operations or operations management roles supporting global contact center operations, with proven experience leading and developing a WFM team., • Must have deep functional domain expertise and knowledge in contact center operations and best practices with a comprehensive understanding of employee scheduling and process optimization., • In-depth knowledge and expertise in WFM software and tools: Proficiency in WFM software and tools (e.g., Aspect, NICE, Verint) is essential with an understanding of industry best practices. Must be committed to learning the emerging technologies in contact centers., • Experience with short range forecasting, scheduling, interval management, real-time adherence, provisioning and reporting is required., • Experience working in or closely with contact center operations with a deep understanding of the dynamics of customer service, contact volume fluctuations, and the impact of workforce management on service levels is key., • Strong analytical and problem-solving skills with a proven track record for using data to drive key business decisions. Must have the ability to interpret complex data and make informed decisions based on forecasts and real-time data., • Strong project management skills, including the ability to manage multiple initiatives simultaneously., • Exceptional leadership skills with the ability to build and lead a high performing team. Must be able to provide leadership, empowerment and motivation across teams and peers., • Excellent verbal and written communication skills with the ability to effectively interact with senior management, frontline staff and various other CS teams. Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. _ If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: _. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.

Join a fast-growing boutique insurance agency focused on helping people understand their Medicare Benefits. We work with underserved populations to help them navigate Medicare to identify the best benefits for their individual needs. Immerse yourself in our LOVE, LEARN, GROW culture, where the ethos of making a profound impact, fostering respect, and nurturing career development reign supreme. We offer competitive compensation, benefits, and policies meticulously crafted to uphold our unwavering commitment to our internal team and the communities we proudly serve. Join us in shaping healthier futures and embracing boundless personal and collective growth opportunities. Responsibilities for Medicare Sales Representative ● Primarily be responsible for the entire prospective beneficiary cycle that includes but is not limited to lead generation, relationship building, obtaining the Scope of Appointment, the presentation of the product, sales conversion and relationship management of a Medicare beneficiary ● Daily tasks include completing a predetermined goal of outbound calls each day to prospective beneficiaries to determine interest, eligibility, and to secure the Scope of Appointment ● Visit provider clinics in Los Angeles and Orange County to meet with beneficiaries ● Utilize a consultative sales approach to determine needs, make plan presentations, handle obstacles and close the sale over the phone or in person ● Interacts with prospective beneficiaries through education and complete enrollment application process ● Answer product and service questions in a professional and timely manner ● Perform various related duties as assigned ● Develop sites and secure organizations for community and provider-based sales and marketing activities that provide membership growth opportunity ● Attend daily and weekly team meetings to report production ● Provides and maintains reports on business activities, productivity tracking, forecasting and sales analysis ● Maintains strong familiarity with competitors and the overall market environment ● Minimum two (2) years of successful Medicare telesales, telemarketing, or customer service experience in a call center setting with a background in Medicare products ● Bi-lingual in Spanish ● Applicant must be able to travel throughout the organization's service area ● Ability to work as an independent self-starter part of a team ● Proficiency in effective verbal and written communication skills ● Effective computer and application knowledge of Client Relationship Management systems like Salesforce, Hubspot, Health plan portals, Google Workspace, and Microsoft Office suite Microsoft Word ● Be a captive agent ● Current knowledge of CMS regulations related to marketing, benefits, enrollment and other guidelines as governed by regulatory agencies ● Bachelor's degree in marketing, finance, or business administration ● Product and Benefit training and/or other CMS required courses As a venture-backed company, Wider Circle offers competitive compensation including: • Comprehensive health coverage including medical, dental, and vision, • 401(k) Plan, • Paid Time Off, • Employee Assistance Program, • Health Care FSA, • Dependent Care FSA, • Health Savings Account, • Voluntary Disability Benefits, • Basic Life and AD&D Insurance, • Adoption Assistance Program, • Training and Development, • $500 sign-on bonus And most importantly, an opportunity to LOVE, LEARN and GROW with us! Ask Claire, a wholly owned subsidiary of Wider Circle, helps newly eligible Medicare beneficiaries navigate plan selection, with a particular emphasis on supporting underserved populations at the beginning of their aging journey. We work with our provider partners to deliver bespoke educational programming and are building tech-enabled decision support tools, a network of licensed agents to support enrollment assistance. Learn more about Ask Claire at: _ _ _ _ _ _ At Wider Circle, we connect neighbors for better health. Our groundbreaking Connect for Life® program brings neighbors together in person and online for health, wellness, and social activities that improve mental and physical health. We create webs of community circles by employing local and culturally competent engagement specialists whose hand-on-hand approach to forming trusted circles is informed by a sophisticated analytics platform. We are on a mission to make the world a better place for older adults and disadvantaged communities.

Position Summary Our Human Capital practice is at the forefront of transforming the nature of work. As converging forces reshape industries, our team uniquely addresses the complexities of work, workforce, and workplace dynamics. We leverage sector-specific insights and cross-domain perspectives to help organizations tackle their most challenging workforce issues and align talent strategies with their strategic visions. Our practice is renowned for making work better for humans and humans better at work. Be part of this exciting era of change and join us on this transformative journey. Recruiting for this role ends on 07/17/2026. Work you'll do As a Manager, Functional Transformation on the Moveworks team, you will be responsible for leading AI-powered employee experience engagements across implementation, expansion, and optimization efforts for Fortune 500 clients. Lead multiple Moveworks engagements across implementation, use case expansion, and platform optimization, including scope, budget, resource, timeline, and risk management Manage and develop consultants and senior consultants through day-to-day coaching, feedback, and performance oversight Serve as a primary project-level client contact for stakeholders across Human Resources, Information Technology, and Information Security Lead workshops, design sessions, and stakeholder reviews to define user journeys, sprint priorities, and configuration decisions for knowledge management, conversational flows, enterprise search, and agentic AI capabilities Oversee integration planning and solution delivery for Moveworks with platforms such as ServiceNow, Workday, and other enterprise systems that support employee service workflows Contribute to business development and practice development activities, including proposals, scoping, client presentations, methodology refinement, and knowledge sharing A successful candidate would possess these skills: Ability to work independently and collaborate as part of a team Effective written and verbal communication skills Meticulous attention to detail and quality of work product Ability to build and sustain professional relationships Ability to lead projects or workstreams Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment Strong interpersonal skills and professional demeanor Ability to meet deadlines Ability to mentor and provide clear guidance to others The team Our HR Strategy & Technology Offering is dedicated to developing leading global HR strategies and implementing cutting-edge HR technologies. We drive transformation and maximize the workforce experience, ensuring sustained HR effectiveness and value. In a world of disruption, our solutions empower organizations to navigate challenges seamlessly, enhancing their HR capabilities and fostering a resilient workforce. Our Moveworks Team is dedicated to delivering AI-powered employee experience solutions that help clients transform their HR and IT service delivery practices. We drive significant cost savings, increased efficiency, a stronger competitive advantage, and improved employee experience through intelligent automation and agentic AI capabilities. Qualifications Required: Bachelor's degree 6+ years of experience implementing enterprise platforms, such as Workday, ServiceNow, or similar systems, including configuration, application programming interface (API) integrations, testing, and deployment Ability to travel 0-50%, on average, based on the work you do and the clients and industries/sectors you serve Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future Preferred: 3+ years of experience in client relationship management with senior stakeholders at the Director level or above 3+ years of experience in solution architecture and system design for AI-driven employee experiences 3+ years of experience with Moveworks platform configuration, Agent Studio, or similar conversational artificial intelligence platforms 3+ years of experience collaborating with Human Resources, Information Technology, Information Security, and platform teams to deliver technical solutions 3+ years of program management experience overseeing multiple concurrent workstreams * 2+ years of experience managing consulting engagements or project teams with responsibility for scope, budget, timeline, and resource allocation The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $141,200 to $278,300. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Deloitte is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to participate in the recruiting process, please direct your inquiries to the Global Call Center (GCC) at USTalentCICInbox@deloitte.com. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas, and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more. Professional development From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see https://www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Qualified applicants with criminal histories, including arrest or conviction records, will be considered for employment in accordance with the requirements of applicable state and local laws, including the Los Angeles County Fair Chance Ordinance for Employers, City of Los Angeles's Fair Chance Initiative for Hiring Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act. See notices of various fair chance hiring and ban-the-box laws where available. Fair Chance Hiring and Ban-the-Box Notices | Deloitte US Careers Requisition code: 350526 Job ID 350526

Scale AI is the data foundation for AI, helping organizations build and deploy reliable production AI applications. We partner with leading enterprises and government organizations to accelerate their AI initiatives through our data annotation platform, generative AI solutions, and enterprise AI capabilities. As a Forward Deployed AI Engineering Manager on our Enterprise team, you'll be the technical bridge between Scale AI's cutting-edge AI capabilities and our most strategic customers. You'll work with enterprise clients to understand their unique challenges, lead a team that architects specific AI solutions, and ensure successful deployment and adoption of AI systems in production environments. This is a Management role that combines deep engineering and AI expertise, leading a team, and working on customer-facing problems. You'll work directly with customer engineering teams to integrate AI into their critical workflows. • Partner directly with enterprise customers to understand their technical infrastructure, data pipelines, and business requirements, • Design and implement custom integrations between Scale AI's platform and customer data environments (cloud platforms, data warehouses, internal APIs), • Build robust data connectors and ETL pipelines to ingest, process, and prepare customer data for AI workflows, • Deploy and configure AI models and agents within customer security and compliance boundaries, • Develop production-grade AI agents tailored to customer use cases across domains like customer support, data analysis, content generation, and workflow automation, • Architect multi-agent systems that orchestrate between different models, tools, and data sources, • Implement evaluation frameworks to measure agent performance and iterate toward business objectives, • Design human-in-the-loop workflows and feedback mechanisms for continuous agent improvement, • Create sophisticated prompt engineering strategies optimized for customer-specific domains and data, • Build and maintain prompt libraries, templates, and best practices for customer use cases, • Conduct systematic prompt experimentation and A/B testing to improve model outputs, • Implement RAG (Retrieval Augmented Generation) systems and fine-tuning pipelines where appropriate, • Serve as the Engineering Manager and technical point of contact for strategic enterprise accounts, • Lead a team that is collaborating with customer data scientists, ML engineers, and software developers to ensure smooth integration, • Work closely with Scale's product and engineering teams to translate customer needs into product improvements, • Document technical architectures, integration patterns, and best practices, • Debug complex technical issues across the entire stack, from data pipelines to model outputs, • Rapidly prototype solutions to unblock customers and prove out new use cases, • Stay current on the latest AI/ML research and tools, bringing innovative approaches to customer problems, • Identify opportunities for productization based on common customer patterns, • 5+ years of software engineering experience with 2+ yrs of Management experience with strong fundamentals in data structures, algorithms, and system design, • Production Python expertise with experience in modern ML/AI frameworks (e.g., LangChain, LlamaIndex, HuggingFace, OpenAI API), • Experience with cloud platforms (AWS, GCP, or Azure) and modern data infrastructure, • Strong problem-solving skills with the ability to navigate ambiguous requirements and rapidly iterate toward solutions, • Excellent communication skills with the ability to explain complex technical concepts to both technical and non-technical audiences Agent Development Wiz • Deep understanding of LLMs including prompting techniques, embeddings, and RAG architectures, • Experience building and deploying AI agents or autonomous systems in production, • Knowledge of vector databases and semantic search systems, • Contributions to open-source AI/ML projects Infrastructure Guru • Experience with containerization (Docker, Kubernetes) and CI/CD pipelines, • Experience using Terraform, Bicep, or other Infrastructure as Code (IaC) tools, • Previous work in a devops, platform, or infra role, • Familiarity with enterprise security, compliance, and governance requirements (SOC 2, GDPR, HIPAA) Customer Product Whisperer • Proven ability to work with customers in a technical consulting, solutions engineering, or product engineering role, • Domain expertise in verticals like finance, healthcare, government, or manufacturing, • Experience with technical enablement or teaching programs The following are some examples of the types of projects we've worked on with customers. All of these projects leverage customer data, integrate directly into customers' existing systems, and are deployed on their infrastructure. For a global professional services firm, we developed a sophisticated deep research agent to assist in due diligence. This agent employs a multi-agent architecture for robust fact-checking, integrates several internal MCP tools, and processes complex, unstructured data sources. This solution reliably saves employees hundreds of hours weekly. Working with a TelCo organization, we built a model utilizing customer data to predict churn likelihood. The system then curates personalized offers based on this prediction. This model was integrated into a "next best action" copilot, enabling call center agents to proactively surface relevant offers to customers, leading to a significant reduction in churn. We partnered with a healthcare organization to create a lifelike voice agent and avatar designed to gather unstructured health information from patients. Engineered for low latency, the agent adeptly manages conversational flow, adheres to safety guardrails, and efficiently handles data extraction. This automation saves the organization's nurses hundreds of hours each week. Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position and may be inclusive of several career levels at Scale; it will be determined during the interview process based on work location and additional factors, including job-related skills, experience, qualifications, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend. Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is:$288,000—$360,000 USD PLEASE NOTE:Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's _ for additional information. We comply with the United States Department of Labor's Pay Transparency provision. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our _ for additional information.

Business Development Representative (No Cold Calling | Remote in AZ, IL, TX) Sales | Full-time | Remote within Arizona, Illinois, or Texas Join our dynamic and rapidly expanding team as a Business Development Representative! If you're enthusiastic, driven, and value a rewarding career that makes a meaningful impact, all while being part of a winning team, this could be the perfect fit for you. Who we are: Since 1896, Fidelity Life has been redefining the life insurance industry by applying new technologies and processes to make it easier, faster, and more affordable for today’s families to get the coverage they need. Our long track record of innovation, revolution, and leadership includes: One of the first groups to sell life insurance policies to both women and men The first company to deploy technology to bring agent/client/underwriter together at point-of-sale (POS) Pioneered the use of predictive analytics to streamline the new business process and revolutionize the speed with which policies can be issued eFinancial, an online and call-center-based insurance agency with a proven direct-to-consumer life insurance model, was acquired by Fidelity Life in 2009. By blending life insurance, sales, and technology, we have become a fast-growing organization offering exciting remote opportunities! Our growing organization wants people that can be a culture fit and a culture add. We value the diversity of thought and the inclusion of everyone that plays a part in our success. If you value putting people first, operating with excellence, being a passionate team player, and making a difference, consider joining our innovative, revolutionary, and leading team. In this role, you will connect with individuals using our advanced auto-dialing system. Your primary goal will be to provide individuals and families across the nation with peace of mind through the sale of eFinancial’s innovative life insurance products, delivering a seamless purchasing experience. Our team members are known for their result-driven approach, empathy, and commitment to ethical business practices. What Sets Us Apart: • Career Growth: We offer more than just a job; we offer a pathway to a fulfilling career., • Hyper-Growth Environment: Join us on our journey of rapid expansion., • Comprehensive Training: We provide paid training to maximize your earning potential., • Inbound Warm Leads: Enjoy the advantage of working with 100% inbound leads; no cold calling is required., • Work-Life Balance: Achieve success within a 40-hour workweek for our high-earning team members., • Diverse and Inclusive Culture: We embrace the uniqueness that every individual brings., • Lucrative Earnings: In 2024, our average starting account executive earned over $107,000., • Uncapped Commission: Your earnings grow with the number of lives you positively impact., • Great Benefits: We offer 401k, paid time off, paid holidays, and more., • Flexibility: Embrace flexible work arrangements., • Remote Work Stipend: Enjoy a $500 annual remote work stipend., • Meaningful Impact: Play a role in improving the lives of everyday Americans. Qualities We Seek: • Initiative: You're always seeking opportunities to excel., • Growth-Driven: You're motivated by personal and professional development., • Performance Focus: Thrive in a pay-for-performance environment., • Collaborative: You value coaching and feedback for continuous improvement., • Tech-Savvy: Comfortable working with technology., • Customer-Centric: Passionate about delivering exceptional customer experiences., • Communication Skills: Excellent verbal and written communication abilities., • Team Player: A self-starting problem solver who collaborates effectively., • Hustle Mentality: You bring a dynamic energy to your work. Compensation: Base pay of $15/hr with bonus and uncapped commission opportunities. Benefits: We believe in taking care of our employees and their families. We offer a comprehensive benefits package designed to support your health, well-being, and financial future. Here’s a look at what we provide: • Medical Insurance: Choose from a variety of plans to fit your healthcare needs., • Dental Insurance: Coverage for preventive, basic, and major dental services., • Employer-Paid Vision: Comprehensive eye care coverage at no cost to you., • Employer-Paid Basic Life and AD&D Insurance: Peace of mind and additional protection., • Employer-Paid Short-Term and Long-Term Disability Insurance: Financial support in case of illness or injury., • 401(k) Plan: Save for your future with a company match to help you grow your retirement savings., • PTO and Sick Time accrue each pay period: Take time off when you need it, • Compensation: Base pay of $15/hr with bonus and uncapped commission opportunities. Equal Opportunity: Efinancial LLC and Fidelity Life Association are equal-opportunity employers. We value diversity and make employment decisions based on qualifications, without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, gender identity, marital status, age, disability, or any other legally protected status. If you're driven by excellence, teamwork, and a commitment to making a difference, consider joining our innovative and leading team. Your potential at our company is limited only by your capabilities and aspirations. Apply Now to Begin Your Journey! EEOC/OTHER Efinancial LLC, Fidelity Life Association, its parents subsidiaries and affiliates (collectively “The Company”) are equal employment opportunity employers. We adhere to a policy of making employment decisions without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, gender identity, marital status, age, disability or any status protected by law. We assure you that your opportunity for employment with this Company depends solely on your qualifications. Disclaimer: This position requires obtaining a life insurance license in addition to our standard background check. The licensing process can involve a more in-depth background review. If you have prior criminal record this may impact licensure. Remote work is not available in the following States: Alabama, Alaska, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Utah, Vermont, Virginia, Washington, Washington DC, West Virginia, Wyoming #LI-CTW1 #remotework #insurance #sales #workfromhome #WFH #IND-Corporate #IND #LI-Remote #FidelityLifeAssociation #Remote #Hiring #eFinancial

The Bowen Group is looking to grow our Department of Veterans Affairs (VA) Customer Service support management team! These are full-time, remote positions that support 24/7 contact center operations with multiple shifts available. This position is 100% local-virtual. You MUST live within 60-minute drive of the designated Veterans Administration facility for technical support and training in one of the following locations: -----Nashville/Murfreesboro TN --- Columbia SC ----Shepherdstown WV --- Arlington, VA ----Maryland --- Salt Lake City, UT YOUR MISSION The Customer Service Supervisor oversees a team of Customer Service Representatives (CSR) that provide front-line support for the Veterans Experience Office's White House VA Hotline contact center. In this role, you will provide coaching and leadership, answer escalated inquiries, refer customers directly to other VA hotlines, and perform intake for the VA's complaint management program. Phone calls are from a wide variety of individuals, including Veterans, their family members and/or legal representatives, the public, and VA employees. REQUIREMENTS • Education: High School Diploma or equivalent., • Work Experience: Four (4) years' experience in a call center or contact center environment; One (1) year of supervisory experience., • Must be a U.S. citizen with REAL ID identification or acceptable REAL ID equivalent: US Passport, Department of Defense ID card for active / retired / military family dependent member., • Wired-to-Home Internet: Ability to connect your computer into your wired cable service home High-Speed Internet router. Your speed test must indicate a minimum 25 Mbps download without delay / Minimum 10 Mbps upload, both without any delay. Note: Wi-Fi-only high-speed internet can rarely sustain these speeds. The required speed test you take will show the kind of internet access that you have. High-speed wireless provider service is not acceptable due to frequent connectivity drops. Industry Knowledge: • Understanding, sensitivity, and empathy for Veterans and their family members., • Knowledge of military benefits, resources, and services., • Demonstrated experience in utilizing MS Office products (Excel, Word, PowerPoint) and Salesforce CRM., • Previous military experience (including military spouses, family, and/or as a service provider). CORE FUNCTIONS • Supervise CSRs and provide overall leadership of CSRs, including recruitment, onboarding, training, performance management and development, • Ensure tasks are assigned to CSRs with clear plan of action and expectations are clearly defined, • Monitor CSR work performance and production and manage service quality through daily observations, • Field escalated calls from CSRs and overflow calls from agent queues, • Determine most appropriate course of action and/or identify alternatives in resolving issues, • Ask appropriate probing questions to clarify complex or vague requests, • Prepare well-defined case notes for field escalated calls received from CSRs, • Communicate with customers through approved channels such as phone, chat, text, or other forms of messaging, • Perform a supervisory review of cases, • Review reports, case notes, and rosters submitted by CSRs, • Review CSR call volume reports to evaluate productivity, • Prepare shift operational assessments, after-action reports, and weekly statistical data reports for presentation, • All other job-related duties as assigned Personality and communication • Work Ethic, • Problem-solving, • Effective communication skills, • Self-direction, • Dependability, • Detail- oriented Competencies (hard skills): Customer Service Engage, support and collaborate with other members of the team, the company and the customer. Present and relay available services and resources to meet customer needs. Track progress of projects and follow up as needed. Communication Express and present information to team members, managers and customers verbally and in writing. Apply the use of telecommunication equipment and computers to optimize information relay. Strategically engage with the speaker or listener to formulate and suggest executable solutions. Research and Analysis Conduct studies and evaluations related to the tasking. Design and implement systems and procedures for analysis and verification. Seek or develop guidance from customer insight and manager directives, and leverage professional judgment and subject matter expertise. Benefits - We offer a comprehensive benefits package for Full-time Employees to include the following: • Health and Dental Insurance, • Group Life Insurance, • Short-term Disability, • Generous paid vacation and holiday leave, • 401(k)! The Bowen Group is proud to be an equal opportunity employer, committed to recruiting, hiring, and promoting qualified people of all backgrounds, regardless of sex; race; color; creed; national origin; religion; age; marital status; pregnancy; physical, mental or sensory disability; sexual orientation; gender identity or any other basis protected by federal, state or local law. _ The Bowen Group is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Note: This accessibility is intended for individuals requiring accommodation and should not be used to check the status of your application. Inquiries not specific to requesting accommodation will be discarded. _ The Bowen Group participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. Employment in this position is contingent upon the successful completion of a background check. Depending on the nature of the job duties or requirements set forth by our government clients, additional screenings such as drug testing and/or credit checks may be required. These checks are conducted in accordance with all applicable federal, state, and local laws.

About us: Foodsmart is the leading Foodcare platform in the U.S., built to deliver nutrition-driven healthcare at scale. Powered by a national network of Registered Dietitians, Foodsmart combines personalized clinical nutrition care, behavior change tools, and food benefits to improve member health outcomes while lowering healthcare costs. Our platform is designed to foster healthier food choices, drive lasting behavior change, and deliver sustainable health outcomes. Through our highly personalized, digital platform, we guide more than 3 million members—including those in employer-sponsored health plans, regional and national Medicaid managed care organizations, Medicare Advantage plans, and commercial insurers—on a tailored journey to eating well while saving time and money. Foodsmart seamlessly integrates dietary assessments and nutrition counseling with online food ordering and cost-effective meal planning for the entire family, optimizing ingredients both at home and on the go. We partner with national and regional retailers across the U.S., many of whom accept SNAP/EBT, making healthier food more accessible. Additionally, we assist members with SNAP enrollment and management, providing tangible access to nutritious food. In 2024, Foodsmart secured a $200 million investment from TPG’s Rise Fund, which supports entrepreneurs dedicated to achieving the United Nations’ Sustainable Development Goals. This investment helps us expand our reach, particularly to low-income workers who are disproportionately affected by diet-related diseases. At Foodsmart, our mission is to make nutritious food accessible and affordable for everyone, regardless of economic status. We are committed to a set of core values that shape our culture and work environment: 👥 Customer First - You start with the member and work backwards. 🚀 Make It Happen - You act with urgency, use data, and hold high standards. 🤝 One Team - You collaborate with respect and commit as a group. Whether you're a dietitian, a commercial leader, or a technologist, working at Foodsmart means being part of a team that is passionate, supportive, and driven by a shared purpose. Join us in transforming the way people access and enjoy healthy food. About the role: We are seeking a Staff Data Scientist to own the analytical strategy across Foodsmart's Member growth engine. This role spans two tightly coupled domains: marketing analytics and product analytics. On the marketing side, you will own the end-to-end acquisition funnel — from marketable lives through initial visit completion — across both our outbound (call center) and inbound (scheduling referral) channels. On the product side, you will own the member-facing funnel: onboarding flow, sign-up conversion, and the in-app experience through a member's completed first appointment. These two domains are intentionally paired because growth and product are deeply interdependent — the effectiveness of our acquisition investment is shaped by what happens the moment a member enters our product experience, and optimizing the full funnel requires owning both sides of that handoff. This is a high-impact, dom ain-owning role reporting to the VP of Analytics & Data Science. You will own the executive narrative on marketing and product funnel performance, lead our experimentation and causal inference program across both domains, and build the attribution, lifecycle, and product analytics models that shape how Foodsmart invests in acquisition and member engagement. You will also be a core contributor to building out Foodsmart's event tracking infrastructure and product analytics foundation — including our Statsig implementation — establishing the measurement architecture that makes rigorous product experimentation possible. This is a full-stack data science role. We are not looking for a pure statistician or a pure analytics engineer — we need someone who operates across the entire analytical stack: from dbt source models and semantic layer design, to BI dashboards and self-service tooling, to predictive modeling, causal inference, and optimization work. At Foodsmart, durable insight requires owning the data foundation it sits on, and impactful models require the communication infrastructure to drive decisions. We expect this person to be strong across all of it. We are a small, flat, fast-moving team that leans hard into AI-native tooling. We use Hex and its AI Agent for analysis, Omni with deep context engineering to power stakeholder self-service through its AI Agent, and we are actively expanding our use of Claude and Claude Code across our workflows. We want someone who treats these tools as force multipliers for their own output and who actively engineers context into our data models so that stakeholders can self-serve — not someone who sees analytics as a hand-cranked request queue. • Own the analytical strategy for the end-to-end marketing funnel, from marketable lives to lead generation to omni-channel engagement strategy to visit completion and re-engagement. This includes our call center function (outbound rep allocation, inbound referral scheduling, ZCC data) and member lifecycle (Customer.io journey performance, reactivation, and initial visit completion optimization)., • Own the product analytics domain: onboarding funnel, sign-up conversion, in-app engagement, and the member experience through completed first appointment. Partner with the top-of-funnel product team as their embedded analytical lead, attending product cadences and co-owning the product analytics roadmap., • Serve as the executive-facing owner of the marketing and product performance narrative: explaining why marketable lives, funnel conversion, and initial visit completion moved, what levers drove the result, and what to double down on., • Design and lead Foodsmart's experimentation program across both marketing and product, including test design, causal inference methods, readout discipline, and the intake process for stakeholder-driven test ideas. Own the StatSig implementation and serve as the internal expert on experiment instrumentation, StatSig configuration, and results interpretation., • Own and evolve our attribution framework, including scheduling episode attribution, multi-touch attribution, and media mix modeling as Foodsmart's channel portfolio grows., • Partner with Growth Marketing leadership as the embedded analytical lead: attending marketing cadences, co-owning the analytics roadmap, and driving insight into action., • Own and evolve the dbt data models for the marketing and product domains — from raw source modeling through mart-layer metrics — ensuring data quality, test coverage, documentation, and a semantic layer that makes self-service trustworthy. This is a core craft expectation of this role, not a secondary responsibility., • Engineer context into our semantic layer and BI environment (Omni) so that stakeholders and AI agents can reliably self-serve answers across the marketing and product funnel. You treat context engineering — writing descriptions, defining metrics, curating what's exposed — as a first-class part of your job., • Drive the narrative, not just the numbers — translate findings into clear, actionable recommendations for executive and marketing leadership audiences., • Raise the bar for the analytics team on the craft areas central to this role — experimentation design, dbt modeling patterns, and context engineering. You don't manage anyone, but you operate as a technical leader: establishing best practices, reviewing work, and making the team around you better., • An operator who thrives in flat, fast-moving teams. You need minimal guidance to drive outcomes and default to taking ownership rather than waiting for direction., • A domain-owning IC who is comfortable being the single point of accountability for a critical business area and the executive-facing voice on its performance., • A rigorous experimentalist who treats causal inference as a core craft, not a buzzword — with a point of view on what makes a test trustworthy and how to teach causal thinking to business partners., • A strategic partner who can translate a high-level business problem into a concrete analytical roadmap and influence senior leaders across marketing, product, clinical, and finance., • A full-stack analytics practitioner — strong across analytics engineering (dbt, semantic layer), business intelligence and dashboarding, and data science (predictive modeling, causal inference, optimization) — who doesn't silo into pure stats/Python work and understands that durable insight requires owning the data foundation, not just the models on top of it., • Deeply fluent with AI-native tooling — you see tools like Claude, Claude Code, and in-BI AI agents as a core part of how you get leverage, and you have a point of view on how to engineer the context and semantic layer that makes AI-driven self-service trustworthy., • Bachelor's degree, ideally in a quantitative or technical field (e.g., Economics, Statistics, Computer Science, Operations Research, Applied Mathematics); Master's degree is a plus., • 8+ years of experience in data science, analytics, or experimentation, with a proven track record of driving measurable impact on growth, acquisition, or lifecycle outcomes., • Deep, hands-on expertise in experimentation and causal inference. You have designed and interpreted rigorous tests (A/B, quasi-experimental, geo-lift) and can defend methodology choices under scrutiny., • Strong background in attribution modeling (scheduling episode, multi-touch attribution, media mix modeling) and a clear point of view on the tradeoffs between approaches., • Experience owning lifecycle analytics, ideally including hands-on work with Customer.io, Braze, Iterable, or a similar platform., • Hands-on experience with product analytics instrumentation — event tracking, funnel analysis, and experimentation platforms (Statsig, Amplitude, Mixpanel, or equivalent) — and a point of view on what good product measurement infrastructure looks like., • Experience with call center or contact center analytics is a plus. We leverage Zoom Contact Center (ZCC) for our outbound and inbound scheduling teams., • Expert-level proficiency in SQL and strong proficiency in Python (pandas, scikit-learn, statsmodels, etc.)., • Deep, production-level experience with dbt — including source and mart-layer modeling, testing, documentation, and semantic layer design. You have owned a dbt project end-to-end, not just contributed to one., • Experience with context engineering for BI and AI self-service: writing semantic layer definitions, metric descriptions, and data model documentation that enables reliable AI-assisted querying (Omni, Looker, or equivalent)., • Proven fluency with AI-native developer and analyst tooling — Claude, Claude Code, Cursor, Hex AI Agent, Omni AI, or equivalent — used in production analytical workflows., • Experience working in marketplace business models and/or adjacent to healthcare, Medicaid, or a similarly regulated domain is a plus but not required., • Excellent communication skills. You can distill complex models, test results, and funnel diagnostics into clear, actionable recommendations for executive and marketing-leadership audiences. $170,000 - $200,000 a year Role: Staff Data Scientist, Growth Analytics Location: Remote, USA Base Salary Range: $170,000 - $200,000 base + bonus Our salary ranges are determined by role, level, and location. Individual pay is determined by work location, job-related skills, experience, and relevant education or training. About our benefits and perks: ✅ Remote-First Company ✅ Unlimited PTO ✅ Flexible & remote location ✅ Healthcare Coverage (Medical, Dental, Vision) ✅ 401k & bonus ✅ Registered Dietitian Sessions Foodsmart is an Equal Opportunity Employer. It is our firm policy to extend equal employment and advancement opportunity to all applicants and employees without regard to race, color, national origin, citizenship status, religious creed, age, sex (including pregnancy, childbirth, breastfeeding, medical conditions related to pregnancy, childbirth and/or breastfeeding), gender, gender identity and expression, sexual orientation, marital status, disability (physical or mental) and/or a medical condition, genetic information, ancestry, veteran status or service in the uniformed services, and any other characteristic protected by applicable federal, state or local law. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Genesis Call Center recruits, trains, and manages U.S.-based Customer Service Representatives (CSRs) who support national brands across customer service, roadside assistance, healthcare logistics, retail support, and more. Our secure cloud-based systems allow team members to perform their duties from their designated workspace while contributing to a modern, environmentally conscious support model. As a W2 employer, we provide structured onboarding, real support, and real opportunities for advancement. We are hiring service-focused individuals to join our team as Customer Service Agents. In this role, you will handle inbound interactions for major brands, assisting customers with questions, service requests, account needs, and product support. You will use our guided systems and resources to deliver high-quality customer care while maintaining professionalism, accuracy, and brand alignment. This role offers schedule flexibility once certified and is ideal for individuals seeking a stable, structured support role with growth potential. High school diploma or GED Must be at least 18 years of age Authorized to work in the United States U.S. resident (excluding CA, CO, CT, MA, MD, NY, OR, WA, WI) Ability to follow detailed processes and meet performance expectations Strong communication and active listening skills Comfortable navigating computer applications and web-based tools Ability to work independently and remain accountable to schedules Preferred: Prior call center or customer service experience Bilingual (Spanish/English) preferred but not required Familiarity with phone-based or computer-based support environments Flexible scheduling options after certification Paid training following successful client certification W2 employment structure with payroll, protections, and stability Paid time off and optional supplemental insurance (Aflac) Household telehealth access through MDLive Access to performance-based incentives Career advancement pathways into support, QA, and leadership roles All applicant information is kept confidential under EEO guidelines Please Note: This role requires completion of a multi-step onboarding process, including client-specific assessments, a basic background check, and participation in a certification course before servicing begins. Follow us on Facebook at: https://www.facebook.com/GenesisCallCenter/

PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation. Our voice assistants make it possible for businesses to deliver outstanding customer service that rivals their human agents. Our customers, which include the world’s leading logos, are expanding how they use our platform, driving automation of critical customer service operations and integrating PolyAI into their daily customer service workflows. PolyAI is the Agentic Dialog Platform that enterprises use to build, run, and adapt dialog agents at scale. Trained on more than a billion enterprise conversations and proven in production across hundreds of the world's most demanding brands, the platform handles the most complex customer-facing and internal dialog. Our customers and enterprise builders alike are expanding how they use PolyAI, automating customer service, employee support, and the high-stakes conversations at the core of their business. As a Lead Product Marketing Manager on PolyAI, you will own product-to-market end-to-end: the positioning, launches, sales narrative, and competitive POV that define how PolyAI wins in one of the most contested categories in enterprise software. You will partner closely with Product, Engineering, Sales, and the rest of the marketing organization to bring new capabilities to market, sharpen our differentiation, and equip our go-to-market team. You will also help agentify the launch motion itself, building the workflows that turn product conversations into launch kits at the pace the market expects. PolyAI’s go-to-market spans both an enterprise and developer / product-led growth motions. You will be effective across both, with specific focus areas calibrated to your strengths and team priorities. Key Responsibilities: Platform Positioning & Competitive Narrative • Own the platform-level messaging and positioning that powers PolyAI’s go-to-market: web, sales material, content, and analyst-facing communications, • Refine the competitive narrative against AI-native players and legacy contact center vendors, translating product depth into points of view the field can carry, • Evolve PolyAI’s ICP and value frameworks as the platform expands across enterprise and product-led motions, • Partner with marketing to anchor demand generation, content, and campaigns to a single, sharp message architecture, • Build an always-on competitive positioning agent that monitors AI-native players and legacy contact center vendors, surfaces new moves, and keeps the field’s points of view current Product Launches & Release Marketing • Own end-to-end product launches, from positioning through post-launch measurement, • Partner closely with Product Management and Engineering to translate technical capabilities into customer-relevant value, and to influence the inbound roadmap with market and customer signal, • Build a product-to-market launch rhythm that keeps customers, prospects, partners, and analysts current on PolyAI’s pace of innovation, • Prototype landing pages, launch packages, and AI sales kits as part of every launch, with agents doing the heavy lift on draft and iteration, • Automate GTM artifacts and content production, building the agents that turn each launch into reusable systems for the next one AI Enablement, Demo-Craft & GTM Content • Build the assets that win deals: first-call decks, ROI narratives, competitive battlecards, customer story decks, demo scripts, and executive briefing material, • Go hands-on with the product. Build the demos that show prospects what is possible, and partner with Sales Engineering and Product on the scenarios that close, • Equip Sales across enterprise and product-led motions with the messaging, training, and material that compresses cycles and lifts win rates Customer Evidence, Market Intel & Voice of the Customer • Source and produce the customer evidence that powers our marketing: case studies, win narratives, executive testimonials, and quantitative proof points, • Own analyst relations: briefings, evaluations, and influence campaigns with top-tier analysts and industry voices AI-Fluent Marketing • AI fluency is required. Daily AI tool use is the baseline; building with AI is the bar. PolyAI is the place to become the best builder version of yourself, with the company supporting through real tools and real tokens. In this role, you will:, • Operate AI-first. Prototype before you brief, work alongside your agents from the first idea, and publish rather than send. The distance between idea and artifact should be close to zero., • Build the systems, not just the artifacts. Where the work is repeatable, build the agents and workflows that produce it., • Publish what you build weekly. Your tools and workflows are reusable by the rest of the team and the company. You’re not just delivering campaigns; you’re publishing the agents and templates other teams self-serve from., • Lead the cadence of model and product releases. Own the rhythm of bringing new capabilities to market end-to-end, from product conversation to launch kit, on a tempo the market can feel., • Tell your story in the market. How you use AI to do the work, what you’ve built, and the portfolio of agents and launches you carry with you. Marketing your own portfolio externally is part of the job. What You’ll Bring: • 7+ years of B2B or B2C2B SaaS product marketing experience as a senior individual contributor at companies known for marketing craft, • Meaningful experience at a scale up, • Demonstrated success leading end-to-end product launches for enterprise software, AI/ML, or developer-platform products, • Experience operating in either an enterprise sales motion or a product-led growth / developer-tools motion, with the curiosity and range to grow into the other, • Excellent writing and presentation craft; you produce executive-grade narratives, sales material, and customer-facing content at pace, • Technical aptitude to go deep on a conversational AI platform, including how the platform, harnesses, and underlying models interact, so you can translate that depth for the market, build product demos, and operate as a credible partner to Product and Engineering, • Comfort operating in ambiguity, holding multiple workstreams, and shipping high-quality work in short cycles, • An evidence-based, outcomes-oriented mindset. You measure marketing’s contribution to pipeline, win rate, and category leadership, • You are a full-stack marketer who understands audience marketing: how segmentation, message-to-audience fit, and channel mix translate into pipeline and adoption, • Curiosity about models, how models are trained, • Comfort being a public voice for PolyAI: speaking on webinars, presenting at events, and pitching analysts, customers, and partners independently Preferred: • Background in voice AI, conversational AI, or applied LLM products, • Established analyst relations track record, • Familiarity with Salesforce, HubSpot, ABM platforms, and modern marketing technology stacks Only candidates based in an EDT timezone will be considered for this role We provide a competitive salary range for this role - which is $160,000 – $205,000 - depending on level and experience. Candidates based in certain locations may be eligible for additional location based compensation. Please note this range is intended as a guide, not a guarantee. Final compensation will be based on individual qualifications, relevant experience, and the scope of the role. In addition to salary, this position includes equity in the business, giving you the opportunity to share in the company’s long-term success. 💰 Participation in the company’s employee share options plan 🏥 100% of Single Cost (employee) and 70% of Dependent for medical, dental & vision 👪 Life Insurance ◻️ STD and LTD 💰 The opportunity to contribute to the company's 401k plan 🏝 Flexible PTO policy + 11 designated company holidays 📚 Annual learning and development allowance 🏡 We’re all about making WFH work for you - that’s why you’ll receive a one-off WFH allowance when you join. Offering perks like noise-cancelling headphones or a comfortable desk chair to boost your comfort and focus! 🧡 Enhanced parental leave _ Company-funded fertility and family-forming programmes _ Menopause care programme with Maven At PolyAI, we take great pride in our values - they guide everything we do. We believe that a strong culture leads to meaningful work and lasting impact. Our core values are: Only the best We expect the best from our people, we hire people that expect the best from themselves, and we nurture this drive for excellence. Ownership We care deeply about what we do. We take ownership of our initiatives, decisions and outcomes. Relentlessly improve We demand more from ourselves and are always evolving. Continuous, obsessive improvement is the only way we will transform the world of conversational AI. Bias for action Our world moves quickly and so do we. We take calculated risks and we deliver impact fast. Disagree and commit We are all working toward the same goal. If we donʼt agree with something, we work hard to understand it and when a decision is made, we accept it and give it our all. Build for people We want the world to enjoy the experiences they have with us. We are building for a future that prefers automation. PolyAI is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions at PolyAI will be based on the business needs without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, neurodiversity status or disability status. Kindly find the Privacy Notice for our recruitment process by following the link _. This document provides important information regarding how we handle your personal data throughout the recruitment journey.

Benefits: • Retirement, • Bonus based on performance, • Company parties, • Dental insurance, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Training & development, • Vision insurance Transition Your Teaching Skills into Financial Services: Leverage Your Communication Expertise: Educators excel in financial services because they have the confidence and communication skills needed to guide clients through important decisions that can shape their financial futures. Build Lifelong Relationships: While educators often lose touch with students as they move into new life stages, financial services allow you to maintain close, long-term relationships with clients, helping them at every stage of life. See the Impact of Your Work: Just as you’ve witnessed the difference you made in the classroom, this career offers the chance to see how your guidance positively affects clients’ lives, both now and in the future. Achieve Greater Rewards: Transitioning into financial services can offer not only a more rewarding career path but often greater financial opportunities as well. Meet Some of Our Local Leaders, the Heartbeat of Our Business:Jordan Kosnick, Managing Director: • Time with NM: 15 years, • Background: Former resort valet/bellman, transitioned to NM as an advisor., • Outside Interests: Faith, family, music, fitness, travel (frequent trips to Colombia), and the outdoors. Muskan Musabji, Financial Advisor: • Time with NM: Since January 2025, • Background: Former Project Manager for Walmart’s Realty division, overseeing on-site remodels, managing day-to-day execution, and coordinating with third-party contractors to navigate real-time challenges., • Outside Interests: Enjoys spending time with family and friends, traveling, reading, trying new restaurants, and hiking with her dog. She's also active in the local arts community. Ryan Walton, Financial Advisor/Growth and Development Director: • Time with NM: Since October 2021, • Background: Former call center and law firm roles; chose NM for greater impact., • Outside Interests: Skiing, coding apps/games, card counting, and community volunteer work. Samuel Behm, Financial Advisor / College Unit Director • Time with NM: With NM since January 2020; full-time Financial Advisor for 3+ years and College Unit Director since February 2023., • Background: Began his career with NM during college while studying Business Administration with a finance emphasis. Gained early work experience through part-time roles in fast food, construction, and manufacturing., • Outside Interests: Enjoys traveling with his wife, golfing, staying active through endurance sports, and cheering on the Bears and Cubs. Sandra Yang, Director of Recruiting & Selection: • Time with NM: 1 year, • Background: Talent management experience from Robert Half, plus roles in banking and compliance., • Outside Interests: Enjoys family time, cooking, beauty routines, and exploring new places with her husband and four kids. About Us: At the Kosnick District of NM, we are a growing team passionate about building strong future leaders who share our mission to empower individuals to live their life by design. In addition to supporting clients, we are deeply committed to giving back to the community through partnerships with Alex’s Lemonade Stand Foundation and the Carbone Cancer Research Center. If you're driven, community-focused, and looking to grow within a dynamic and supportive environment, we’d love to meet with you! Position Responsibilities for a Financial Representative: • Educate clients on financial planning and insurance options., • Provide excellent customer service and build lasting relationships., • Collaborate with a local supportive team. Position Requirements: • Strong communication and interpersonal skills., • Goal-oriented with a desire to succeed., • Life insurance license and FINRA certifications (or willingness to obtain). Kosnick District Mission/Vision/Values: • Mission: Financially empower communities to change the world., • Vision: Redefine financial planning as a sanctuary for diverse communities., • Core Values: Inclusivity, empowerment, safety, impact, and authenticity. Our Unique Angle: Meticulous Training and SupportWe distinguish ourselves by prioritizing a meticulous focus on the process, ensuring sustainable business practices and a predictable high-activity approach, setting us apart from an industry often fixated on end results. Position Perks: • Significant bonus opportunity commensurate with outcomes, • Dental insurance, • Health insurance, • Life insurance, • Retirement plan, • Vision insurance, • Ongoing professional development, • Local culture of support and positive recognition Northwestern Mutual is the marketing name for The Northwestern Mutual Life Insurance Company (NM) and its subsidiaries in Milwaukee, WI. Jordan Kosnick is a General Agent of NM and not in legal partnership with NM, or its subsidiaries. Flexible work from home options available. Compensation: $71,500.00 - $114,400.00 per year

If you are a call center representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Work part-time from home and earn up to $750 per week. Remote Work From Home Call Center Representative Agent - Part Time Market Re

Call center representative agent experience is not necessary. If you are a call center representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Call Center Representative Agent experience not required.

Call center representative agent experience is not necessary. If you are a call center representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Call Center Representative Agent experience not required.