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At Houston Methodist, the Nursing Professional Practice Leader (PPL) II position is a specialist role, as evidenced by experience, credentials, and performance and a Nursing Professional Development (NPD) practitioner who primarily practices in a specific department or service-line practice environment, with a focus on the growth of individuals and groups within a nursing specialty. In addition to performing the duties and responsibilities of the PPL I, this position serves as a consultant and subject matter clinician for a service line/specialty area, functioning at the Expert level of Benner's model of clinical practice. The PPL II advances specialty care through leading inquiry projects, analyzing outcome metrics and implementing performance improvement, designing innovative programs to enhance learner growth, creating strategic interdisciplinary and community partnerships, collaborating at the entity and system level on specialty initiatives, and engagement in specialty accreditation and/or recognition programs. This position is a consultant as they serve as a role model within the specialty and NPD practice. FLSA STATUS Exempt QUALIFICATIONS EDUCATION • Bachelor’s degree and Master’s degree, one from an accredited school of Nursing, • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • NPD-BC - Nursing Professional Development (ANCC) - American Nurses Credentialing Center_PSV Current incumbents have two years from job description implementation to obtain NPD-BC within 1 year Preferred, • ACLS - Advanced Cardiac Life Support or Instructor (AHA) or, • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations, • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security, • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles, • Strong assessment, organizational and problem-solving skills as evidenced by capacity to prioritize multiple tasks and role components, • Acts as an effective change agent, • Ability to apply evidence-based practice, • Strong assessment, organizational and problem-solving skills as evidenced by capacity to prioritize multiple tasks and role components, • Exhibits leadership abilities including collaboration, consultation, and coaching skills, • Demonstrates proficient time management skill, • Ability to utilize adult learning theory, and demonstrate knowledge of current educational technologies, • Maintains a working knowledge of electronic resources including Microsoft applications ESSENTIAL FUNCTIONS PEOPLE ESSENTIAL FUNCTIONS • Develops a strategic plan, through partnership with specialty leadership, to facilitate staff growth and development to meet established priorities and expected clinical outcomes., • Builds collaborative partnerships with internal and external stakeholders to drive professional development initiatives and achieve optimal results. Leads initiatives within the entity and seeks practice consensus with HM System partners., • Leads the educational process through completion of an assessment, identification of practice gaps (including lack of knowledge, skill, or inability to translate knowledge into practice), identification of desired outcomes, planning, facilitation of learning, and an evaluation. Creates learning activities, with entity and HM System partners, to address departmental learning needs. Incorporates theories in learning and change. Promotes the transfer of knowledge to practice, ensuring that knowledge/training is conducted and integrated into practice., • Develops a timely and efficient department onboarding process, orientation, and professional development plan related to the service-line and competency requirements. Builds programs collaboratively with NPD entity and/or HM System peers, and interdisciplinary partners., • Leads and facilitates quality improvement initiatives, as identified through assessment data, knowledge of key quality indicators and event reporting. Collaborates with department/service-line leadership, quality team, and/or other stakeholders to synthesize, analyze, and prioritize patient quality and/or patient satisfaction opportunities and create an action plan utilizing performance improvement methods/tools., • Develops and participates in initial and/or ongoing competency assessments, which consider strategic departmental, entity, or system initiatives. Utilizes creative approaches to competency assessment including coordinating competency events, and mentoring staff competency validators. Establishes competency critical elements based on standards and best practices., • Builds and revises programs and/or activities which are grounded in evidence-based practice and relevant policies, procedures, and standards. Leads performance improvement projects., • Collaborates with leadership to develop programs/services and curricula, within the approved budget with recognition of return on investment and/or cost avoidance. Appropriately allocates and utilizes resources., • Leads a spirit of inquiry by applying evidence-based practice and research in patient care. Mentors staff in project development and execution as well as the creation and submission of clinical abstracts posters, and presentations., • Develops proposals for innovative programs, projects, inquiry, innovation, teaching strategies and/or learning methodologies. Engages in environmental scanning for identification of future needs. Facilitate staff to identify learning needs and navigate options to advance knowledge and skills., • Leads in obtaining service-line/department level specialty designations, recognitions, or awards., • Seeks opportunities to identify self-development needs and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates the My Development Plan on an ongoing basis. SUPPLEMENTAL REQUIREMENTS WORK ATTIRE • Uniform: No, • Scrubs: Yes, • Business professional: Yes, • May require travel within the Houston Metropolitan area Yes, • May require travel outside Houston Metropolitan area No QUALIFICATIONS EDUCATION • Bachelor’s degree and Master’s degree, one from an accredited school of Nursing, • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • NPD-BC - Nursing Professional Development (ANCC) - American Nurses Credentialing Center_PSV Current incumbents have two years from job description implementation to obtain NPD-BC within 1 year Preferred, • ACLS - Advanced Cardiac Life Support or Instructor (AHA) or, • PALS - Pediatric Advanced Life Support or Instructor (AHA) Company Profile: Houston Methodist Hospital is recognized by U.S. News & World Report as the No. 1 hospital in Texas and one of America’s “Best Hospitals.” As a full-service, acute-care hospital located in the Texas Medical Center and the flagship hospital of Houston Methodist, it has evolved into one of the nation’s largest nonprofit teaching hospitals and a leader in innovative medical research with a comprehensive residency program. Two of Houston Methodist’s primary academic affiliates are among the nation’s leading health care organizations: Weill Cornell Medicine and New York-Presbyterian Hospital. Houston Methodist also has affiliations with Texas A&M University and the University of Houston. Houston Methodist Hospital offers unparalleled care for thousands of patients from around the world. Houston Methodist is an Equal Opportunity Employer.

Bilingual Social Media Agent – Remote Earn $17 per hour (This includes an hourly base rate of $16.00 and a bilingual differential of $1.00 an hour) + bonus. Candidates must live in Texas to be eligible. What will I do as a Remote Customer Service Representative? Are you bilingual and have a passion for engaging with customers through modern social media channels? Join our team as a Bilingual Social Media Agent, playing a vital role in supporting our customers, solving their issues, and upselling products and services that meet their needs. While this is primarily a social-media based role, there will be occasions when reaching out to your customers via phone is necessary to ensure they receive the best possible support and solutions. You will represent one of the nation’s largest brands handling inbound inquiries via online social media platforms, providing solutions, and identifying opportunities to offer additional products and services. Key Role Responsibilities • Deliver world-class customer service by responding to inbound calls; providing product knowledge, troubleshooting issues, resolving customer concerns with empathy and efficiency; and identifying sales opportunities to proactively offer solutions that meet customer needs., • Process orders, update customer accounts, and ensure accurate records in internal systems., • Fully remote, work-from-home environment with paid training and ongoing professional development, • Competitive salary with sales commission/bonus opportunities and Holiday pay after 90 days of employment, • Full time hours. 40-hour work week, • Paid Time Off. Because rest isn’t a reward – it's necessary for your well-being., • Medical, Dental and Vision Insurance. We will help cover the cost of your premium., • Tuition Reimbursement. Your goals are important, and we’ll help you achieve them., • Referral Program. We have one of the most lucrative referral programs around. Why Afni? Because with us, you matter. At Afni, you are not simply an employee, you’re part of our culture. When you work here, you become part of the Afni culture and can take your career and your life where you want to go. Our employees want their careers to be more than just a series of jobs. This is where you make lifelong friendships, learn new skills, make an impact, have a little fun, and belong. At Afni we provide equal employment opportunities to all qualified individuals. Employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, or any other protected characteristic as established by law. This policy of Equal Employment Opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment. Key Qualifications • Must be proficient in both English and Spanish language, with strong bilingual communication stills to effectively engage and assist a diverse customer base., • Spanish and English written communication skills are a must, as you will send most of your time communicating with customers through chat., • Exceptional written communication skills, with the ability to build rapport and handle difficult situations professionally over chat; navigating multiple systems and maintaining a positive attitude under pressure; quick-thinking problem solver; and self-motivated with a strong work ethic and effective time management in a home office setting., • Sales-focused mindset: Proven ability to sell and upsell products/services while delivering excellent customer service., • Customer service experience: Minimum 1 year in a customer service or sales role, with a minimum of 6 months in a call center virtual setting., • Available for 12 weeks of paid training, with consistent 8-hour shifts., • Available to work full time 8-hour shifts., • Must pass a background screening, be at least 18 years old, have a GED or High School Diploma, and be legally permitted to work in the United States. Candidates must live in Texas to be eligible. What You Need to Thrive in Our Remote Environment: • Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular), • 25Mbps Download/10Mbps Upload, • Ping Rate – Less than 100 ms, • A private workspace with desk/chair, and a door you can close, where surrounding noise (children, pets, people, electronics, etc.) cannot be heard or present during working hours., • Ability to be on webcam during working hours

Earn revenue from day one. Certification is now paid! If you're patient, have retail customer service experience and looking for a fast paced, flexible gig consider a new Spanish bilingual educational support program on the Arise® Platform. This program needs customer-focused individuals to help support callers with ordering educational learning resources. Problem solvers are welcome-those who have the drive to support customers inquiries and ensure orders are received in a timely manner. This is a fast-paced, high-call-volume program currently available through the Arise® Platform. The Arise® Platform is an online portal that connects you to remote customer service opportunities with big-name brands. Through the platform, you can provide remote customer support, earning extra revenue while saving time and money on costs associated with working outside of the home. The Arise® Platform has various well-known clients available-including this opportunity with an educational support resources provider -and you could start earning in just a few weeks. What you will do as an Inbound Customer Support Representative: • Receive inbound calls from customers answering questions and resolving issues to the caller's satisfaction., • Deliver excellent service by actively listening and helping callers uncover the best solution., • Minimum of one year of consistent inbound call support experience in a customer-facing environment (within the past two years)., • Retail support experience is preferred but not required., • Quiet and secure workspace to manage a consistent flow of calls., • Wired internet connection with required speeds (ping <50 ms; download >25 Mbps; upload >10 Mbps; minimum 8GB RAM)., • High School diploma or equivalent., • Two or more years of experience in a customer-facing call center environment (preferably with an online bill pay service, financial institution, or technical support).

Seeking participants for Focus Group and market research studies. Work part-time from home and earn up to $750 per week. Register to see if you are eligible. Call Center Representative Agent experience not required. Remote Work From Home Call Center Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. • $75-$150 (per 1 hour session), • $300-$750 (multi-session studies), • Show up at least 10 mins before discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smartphone with working camera or desktop/laptop with webcam, • Must have access to high speed internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Call center representative agent experience is not necessary., • Flexibility to take part in discussions online or in-person., • No commute needed should you choose to work from home remotely., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products.

Location Work at Home Job ID 9953 Job Category Technical Support Agent Language Requirement English Description Do you love exploring the ways technology helps you do all your favorite things? Do you love helping people and sharing your knowledge? Do you want to grow your career with a company that rewards your hard work? Do you want to improve your work / life balance and work from the comfort of your home? What's in it for YOU! • $17.31 USD Starting Pay, • Plus performance-based incentives each month, earning potential, • Pay increases with continuous learning and advancement to new tiers of support, • Pay options to meet your needs: Daily Pay, Bi-Weekly Pay, Direct Deposit, and Pay Cards, • Health Benefits for you and your family, including: medical, dental, vision, • 401(k) Investment options with employer match opportunities, • Paid Vacation Time, • Computer Equipment Provided, • 100% REMOTE - Work-at-Home, including training, • Great Work/Life Balance while developing your career, • Position as a Transcom employee (not an independent contractor), • Ability to develop your skills and grow your career, • An opportunity to work for a company passionate about people Join our Transcom Family as a Technical and Customer Experience Advisor! You'll be the friendly voice of our Telecommunications client to support their customers with smartphones, tablets, and computers. As a Technical and Customer Experience Advisor, you'll listen to the caller and use your technical expertise, and passion for outstanding customer service, to answer questions about products and services, or troubleshoot technical issues to find solutions. In addition, customers may also have questions about services on their account, need help enrolling in or canceling a service, or disputing a charge. Listen below to hear a sample of the types of calls you'll handle when you join our amazing team! Call Sample 1: Call Sample 2: Call Sample 3: Call Sample 4: What we are looking for: • We've got an exciting career opportunity for you, if you can:, • Effortlessly engage with callers, actively listen, analyze, and isolate tech issues, • Comfortably navigate multiple applications to research solutions, • Multitask in systems while patiently providing step-by-step instructions with a focus on accuracy and timeliness, • Calmly provide conflict resolution and navigate frustrated customer situations with an aptitude for service-orientation and social perceptiveness, • Work independently with discipline and motivation to succeed in a virtual environment where you work remotely with coworkers and supervisors from the comfort of your home., • Work in a highly structured environment with strict adherence to your assigned full-time schedule taking high-volume inbound calls from customers., • Work at a desk and wear an approved headset for the duration of a full-time schedule in order to talk to customers in a high-volume, fast-paced, and sometimes stressful environment Requirements The following items are mandatory pre-employment requirements and/or skills that are required to be successful in this role. The skills listed are skills that must be used daily and for a prolonged period of time, up to the full duration of your scheduled shift. • At least 18 years or older, • High School Diploma, or equivalent, • Able to successfully pass a criminal background check, • Able to work a full-time work week of 32-40 hours, with overtime opportunities as needed, • Able to maintain 100% strict adherence to the assigned schedule, • Able to work a variety of shifts influenced by current business needs (including evenings, weekends, and holidays), • Able to work full-time hours, with reliable attendance, as outlined in the assigned schedule, • Strong computer knowledge, including ability to accurately type at least 30 wpm, • Excellent English written and verbal communication skills, • Courteous and friendly with high level of professionalism, • Willingness to follow procedures and adhere to policies, • Able to communicate information and ideas so others will understand and able to exchange accurate information in these situations, • Able to multitask applications while talking to customers on the phone, • Able to thrive in a fast-paced, time-pressured, dynamic work environment taking back-to-back calls, • Able to actively listen to customer needs and demonstrate empathy - this includes having problem sensitivity - solve customer problems and be sensitive to others while you do it, • Highly adept at working with a high frequency of conflict situations, as well as upset customers, • Ability to work in an environment where you must sit, reach, communicate (verbally and electronically), type, read, multi-task, and concentrate in a prolonged setting., • Able to use your hands to handle, control, or feel objects, tools, or controls, • Experience reviewing financial transactions and assisting customers that need help enrolling in or canceling a service, or disputing a charge, preferred, • Experience in a technical support role or troubleshooting technical issues, preferred, • Previous call center and/or work from home experience, preferred Location Requirements Must live and work in one of the following states: AL, AR, FL, GA, ID, IN, IA, KS, KY, LA, MO, MS, NE, NH, NC, ND, OH, OK, *SC, SD, TN, TX, UT, VA, WI, WV *We have a site in Greenville, South Carolina. We cannot accept remote applicants within 50 miles of the Greenville site. Work at Home Requirements: • Transcom provides you an all-in-one computer, monitor, and headset for this position. The computer contains a built-in webcam that is required to be used for training and meetings., • You must have a secure, quiet, distraction-free work environment without any conflicting responsibilities during your scheduled work shift, including caring for a family member., • Your home office must be a private room with a door and cannot be a shared office space., • Your monitor cannot face a window, if the office is on a ground floor., • Your home office must have a DSL, Fiber, or Cable Internet that is hardwired into a modem/router via Ethernet., • (Dial up, Wireless, Mobile Hotspot, or Satellite internet service cannot be used), • Your hardwired internet connection must meet the minimum speed requirements:, • Minimum download speed 20 Mbps, • Minimum upload speed 3 Mbps, • Ping less than 100 ms or less Although the computer is provided if you are hired, you will need a home desktop or laptop computer that is hardwired using an Ethernet connection to complete the typing and internet speed assessments during the application. This is a requirement to be considered for this employment opportunity. What Life at Transcom is like! Transcom is a global customer experience specialist, providing customer care, sales, technical support and credit management services through our extensive network of contact centers and work-at-home agents. We are 30,000+ customer experience specialists at over 90 contact centers across 28 countries, delivering services in 33 languages to international brands in various industry verticals. Right now, we are growing our virtual footprint in North America and currently hire remote employees in 26 states and 3 Canadian provinces. Proud to be recognized by FlexJobs as #4 on their list of the Top 100 companies to watch for remote work in 2026. At Transcom, we're relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today, and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That's just how we are at Transcom. Here we care, and root for each other. You're included, just as you are, from day one. And with the right mindset, there's no end to how far we can go together. We are the voice of our clients. We are Transcom. We are passionate about people and look forward to meeting you!

Job DescriptionPosition: Customer Experience Agent You’ll provide exceptional service to members by answering inquiries, resolving issues, and guiding them through their healthcare coverage. This role requires empathy, accountability, and resilience in a fast-paced environment where performance is measured and feedback drives growth. Key Responsibilities • Respond to inbound inquiries regarding benefits, claims, enrollment, and clinical services, • Actively listen, de-escalate concerns, and provide personalized, compassionate support, • Navigate multiple systems and tools to access member information and resolve issues, • Collaborate with internal teams to ensure timely and complete resolutions, • Document interactions and share feedback to improve processes, • Adhere to compliance standards and protect member confidentialitySkills Needed, • Customer service and call center experience, • Empathy and strong communication skills, • Tech-savvy; able to navigate multiple systems simultaneously, • Problem-solving and resilience in high-pressure situations, • Familiarity with healthcare or insurance terminology (preferred)Requirements, • Bilingual in English and Spanish (required), • 2+ years of experience in a customer-facing role (call center, healthcare, hospitality, or similar), • High School Diploma or equivalent (Bachelor’s degree preferred), • Comfortable working onsite Monday–Friday with occasional weekends during peak season, • Ability to work in a structured, fast-paced environment This is a Contract to Hire position based out of Houston, TX. Pay and Benefits The pay range for this position is $22.00 - $24.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Description The Client is committed to providing high-quality, affordable, and easy-to-understand healthcare plans for America’s seniors. We prioritize preventive care while leveraging data and technology through the Client Assistant, a powerful tool that helps physicians make informed health recommendations. By giving doctors a holistic view of each member’s complete health history, we ensure better care at a lower cost—delivering the highest value to those who need it most. As a Customer Experience Agent, you are the first point of contact and the voice of the Client for our members. Your primary responsibility is to deliver exceptional, empathetic, and efficient service – turning moments of concern into moments of reassurance. This role is fundamental to building trust with our members and delivering on our promise to improve every life. This is a full-time onsite position based in Northwest Houston, TX 77379. As a Customer Experience Agent, you will: -Respond to inbound inquiries from our Medicare Advantage members, providing accurate, timely, and warm support. -Navigate complex issues related to benefits, claims, enrollment, and clinical services, advocating for members’ needs while collaborating with internal teams to ensure full resolution. -Embody a customer-first mindset by actively listening to needs, de-escalating concerns, and providing personalized, compassionate support. -Use our internal systems and tools confidently to access member information while keeping your focus on the human connection behind every interaction. -Contribute to a culture of continuous improvement by documenting interactions and sharing feedback trends to improve both processes and experiences. -Adhere to all operational procedures and regulatory requirements to ensure compliance and protect member information. Job Type & Location This is a Contract to Hire position based out of Houston, TX. Pay and Benefits The pay range for this position is $22.00 - $24.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Houston,TX. Application Deadline This position is anticipated to close on Apr 8, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Supports online appointment scheduling and assists in other sub-specialized teams that help support the needs of the call center. Supports the call center in meeting required department metrics for calls answered and minimize department abandoned call percentage rate. Responsible for registering pat

Communicates with all necessary parties to resolve breakdown issues, while ensuring drivers' safety.ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.Ensures both the driver and equipment are safely removed from the road, and determines if the maintenance facilities in the area are qualifi

Under general supervision, the Call Center Agent will be responsible for professionally responding to telephone inquiries from callers and ensuring patient satisfaction by providing quality service, identifying patient needs and assisting them with issues/concerns related to health care issues. Prof

Under general supervision, the Call Center Agent will be responsible for professionally responding to telephone inquiries from callers and ensuring patient satisfaction by providing quality service, identifying patient needs and assisting them with issues/concerns related to health care issues.Major

Under general supervision, the Call Center Agent will be responsible for professionally responding to telephone inquiries from callers and ensuring patient satisfaction by providing quality service, identifying patient needs and assisting them with issues/concerns related to health care issues. Prof

Data entry clerks come from all different backgrounds including, data entry, telemarketing, customer service, sales, clerical, secretary, administrative assistant, warehouse, inventory, receptionist, call center, part-time, retail fields & more!. Work At Home Data Entry Agent - Part Time. If you are

Remote Market Research Panel - Call Center Agent Representative Welcome - No Experience. Call Center Agent Representative experience is not compulsory. The hours are flexible and no prior experience is required.

Job DescriptionDescription: POSITION TITLE: Call Center Agent LOCATION: HOPE Health and Wellness Center REPORTS TO: Call Center Team Lead EDUCATION: High School Diploma or GED; Associate degree preferred WORK EXPERIENCE: 2 years or more in healthcare preferred SALARY RANGE: Starting at $15.00/hour FLSA STATUS: Hourly – Non-Exempt POSITION TYPE: Full-Time LANGUAGE: Fluent in English; Bilingual in English and Mandarin or Vietnamese is required HOPE Clinic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. JOB SUMMARY: Under general supervision, the Call Center Agent will be responsible for professionally responding to telephone inquiries from callers and ensuring patient satisfaction by providing quality service, identifying patient needs and assisting them with issues/concerns related to health care issues. MAJOR DUTIES & RESPONSIBILITIES: • Answer telephone promptly and in a polite and professional manner;, • Obtain and enter accurate demographic information into eClinical Works;, • Schedule appointments properly and inform patient of items to bring to appointment;, • Answer questions and offer other information, as requested, to provide patient-focused service and a positive impression of the organization;, • Act as a liaison for the patients of the clinic;, • Direct calls to other departments as necessary;, • Use sound judgment when handling calls, especially with irate patients;, • Understand when to escalate calls to medical personnel/physicians/managers;, • Positively contribute to staff morale and corporate culture;, • Ensure that work assignments and information gathered from day to day work is not shared with anyone and protects all patient and agency information. Is knowledgeable of and maintains HIPAA standards of privacy and confidentiality;, • Ensure that our patients get the best possible care;, • Contact patients for required programs;, • Follow up with rescheduling missed appointments as assigned;, • Attend on-site/off-site community engagement activities and on-site/off-site clinic events as needed;, • Ability to communicate effective on the telephone;, • Ability to relate to patients with diverse educational, socioeconomic, and ethnic backgrounds;, • Strong written and oral communication skills;, • Strong customer service skills;, • Ability to handle confidential and sensitive information;, • Insurance and medical experience preferred;, • Proficient in use of computers and software programs;, • Must be detailed oriented and able to handle multi-tasks;, • Office equipment (e.g., computer, copier);, • Must be able to handle multiple tasks, complexity, and diversity of customers. EDUCATION and/or EXPERIENCE: High School diploma or GED is required; Associates Degree is preferred. Experience in the medical field or prior call center experience is preferred. OTHER SKILLS and ABILITIES: • Bilingual (Mandarin or Vietnamese with English) is required;, • Above average skills in language ability as well as public speaking and writing;, • Must have good transportation and a valid Texas Driver’s license.

Job DescriptionDescription: POSITION TITLE: Call Center Agent LOCATION: HOPE Health and Wellness Center REPORTS TO: Call Center Team Lead EDUCATION: High School Diploma or GED; Associate degree preferred WORK EXPERIENCE: 2 years or more in healthcare preferred SALARY RANGE: $15.00+/hour FLSA STATUS: Hourly – Non-Exempt POSITION TYPE: Full-Time LANGUAGE: Fluent in English; Bilingual in English and Mandarin or Vietnamese is required HOPE Clinic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. JOB SUMMARY: Under general supervision, the Call Center Agent will be responsible for professionally responding to telephone inquiries from callers and ensuring patient satisfaction by providing quality service, identifying patient needs and assisting them with issues/concerns related to health care issues. MAJOR DUTIES & RESPONSIBILITIES: • Answer telephone promptly and in a polite and professional manner;, • Obtain and enter accurate demographic information into eClinical Works;, • Schedule appointments properly and inform patient of items to bring to appointment;, • Answer questions and offer other information, as requested, to provide patient-focused service and a positive impression of the organization;, • Act as a liaison for the patients of the clinic;, • Direct calls to other departments as necessary;, • Use sound judgment when handling calls, especially with irate patients;, • Understand when to escalate calls to medical personnel/physicians/managers;, • Positively contribute to staff morale and corporate culture;, • Ensure that work assignments and information gathered from day to day work is not shared with anyone and protects all patient and agency information. Is knowledgeable of and maintains HIPAA standards of privacy and confidentiality;, • Ensure that our patients get the best possible care;, • Contact patients for required programs;, • Follow up with rescheduling missed appointments as assigned;, • Attend on-site/off-site community engagement activities and on-site/off-site clinic events as needed;, • Ability to communicate effective on the telephone;, • Ability to relate to patients with diverse educational, socioeconomic, and ethnic backgrounds;, • Strong written and oral communication skills;, • Strong customer service skills;, • Ability to handle confidential and sensitive information;, • Insurance and medical experience preferred;, • Proficient in use of computers and software programs;, • Must be detailed oriented and able to handle multi-tasks;, • Office equipment (e.g., computer, copier);, • Must be able to handle multiple tasks, complexity, and diversity of customers. EDUCATION and/or EXPERIENCE: High School diploma or GED is required; Associates Degree is preferred. Experience in the medical field or prior call center experience is preferred. OTHER SKILLS and ABILITIES: • Bilingual (Mandarin or Vietnamese with English) is required;, • Above average skills in language ability as well as public speaking and writing;, • Must have good transportation and a valid Texas Driver’s license.

Job Description OVERVIEW At the Jenkins Organization, Inc., we're passionate about the RV Resort industry. As the parent company of Great Escapes RV Resorts, we specialize in acquisitions, development, and management. We're currently expanding our team and are looking for Call Center Agents to join us. Our Call Center Agents play a crucial role in ensuring that our customers' inquiries are promptly and satisfactorily addressed. This position reports directly to the Call Center Director. ESSENTIAL JOB DUTIES • Answer incoming calls and respond to customer emails., • Make reservations for customers., • Handle customer inquiries over the phone and via email., • Conduct research using available resources to provide the necessary information., • Manage and resolve customer complaints., • Offer customers detailed information about our products and services., • Enter new customer information into our system., • Update existing customer information as needed., • Identify and escalate priority issues to the appropriate channels., • Route calls to the relevant resources within the company, • Follow up on customer calls when necessary., • Maintain detailed call logs according to our standard operating procedures., • Generate call reports to track performance and improve customer service. QUALIFICATIONS • Excellent verbal and written communication skills, • Strong listening skills to understand customer needs., • Analytical and problem-solving abilities, • Customer service orientation and a desire to exceed expectations., • Strong organizational skills and attention to detail, • Judgement to make sound decisions in a fast-paced environment., • Adaptability to handle various customer situations., • Ability to work well in a team environment., • Resilience and stress tolerance to handle challenging situations., • Ability to respond to customers' questions and address objections effectively., • Proficient in obtaining and maintaining customer information and leads., • Familiarity with customer service principles and practices, • Knowledge of call center telephony and technology, • Previous experience in a call center or customer service role is preferred., • Good data entry and typing skills., • Understanding of administration and clerical processes EDUCATION AND EXPERIENCE • High school diploma or equivalent, • Proficient in relevant computer applications, • Required language proficiency., • Knowledge of customer service principles and practices, • Knowledge of call center telephony and technology, • Some experience in a call center or customer service environment preferred., • Good data entry and typing skills., • Knowledge of administration and clerical processes PHYSICAL DEMANDS Physical requirements include bending, standing, lifting, stooping, sitting, walking, stretching, and ability to lift/carry up to 20 pounds.

Job DescriptionDescription: POSITION TITLE: Call Center Agent LOCATION: HOPE Clinic - Alief REPORTS TO: Call Center Team Lead EDUCATION: High School Diploma or GED; Associate degree preferred WORK EXPERIENCE: 2 years or more in healthcare preferred SALARY RANGE: Starting at $15.00/hour FLSA STATUS: Hourly – Non-Exempt POSITION TYPE: Full-Time LANGUAGE: Fluent in English; Bilingual in English and Mandarin or Vietnamese is required HOPE Clinic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. JOB SUMMARY: Under general supervision, the Call Center Agent will be responsible for professionally responding to telephone inquiries from callers and ensuring patient satisfaction by providing quality service, identifying patient needs and assisting them with issues/concerns related to health care issues. MAJOR DUTIES & RESPONSIBILITIES: • Answer telephone promptly and in a polite and professional manner;, • Obtain and enter accurate demographic information into eClinical Works;, • Schedule appointments properly and inform patient of items to bring to appointment;, • Answer questions and offer other information, as requested, to provide patient-focused service and a positive impression of the organization;, • Act as a liaison for the patients of the clinic;, • Direct calls to other departments as necessary;, • Use sound judgment when handling calls, especially with irate patients;, • Understand when to escalate calls to medical personnel/physicians/managers;, • Positively contribute to staff morale and corporate culture;, • Ensure that work assignments and information gathered from day to day work is not shared with anyone and protects all patient and agency information. Is knowledgeable of and maintains HIPAA standards of privacy and confidentiality;, • Ensure that our patients get the best possible care;, • Contact patients for required programs;, • Follow up with rescheduling missed appointments as assigned;, • Attend on-site/off-site community engagement activities and on-site/off-site clinic events as needed;, • Ability to communicate effective on the telephone;, • Ability to relate to patients with diverse educational, socioeconomic, and ethnic backgrounds;, • Strong written and oral communication skills;, • Strong customer service skills;, • Ability to handle confidential and sensitive information;, • Insurance and medical experience preferred;, • Proficient in use of computers and software programs;, • Must be detailed oriented and able to handle multi-tasks;, • Office equipment (e.g., computer, copier);, • Must be able to handle multiple tasks, complexity, and diversity of customers. EDUCATION and/or EXPERIENCE: High School diploma or GED is required; Associates Degree is preferred. Experience in the medical field or prior call center experience is preferred. OTHER SKILLS and ABILITIES: • Bilingual (Mandarin or Vietnamese with English) is required;, • Above average skills in language ability as well as public speaking and writing;, • Must have good transportation and a valid Texas Driver’s license.

Job Description Representatives for our Service Business Development Center If you love to win and are fiercely competitive, then don’t let this amazing opportunity pass you by. These newly appointed positions are in our platform office center located in the Spring area. No late nights, no early mornings or major holidays and you pick the Saturdays you would like to work 2 times a month. These candidates must be able to work in an independent adult environment without constant oversight. Self-motivated, trustworthy and result driven. We are looking for motivated, passionate and energetic candidates who can utilize the investments spent to get high quality results. This includes our new office that we are using to generate the perfect customer experience. You will also have the support of the inside service staff/BDC and highest quality marketing along with technology which is second to none. This Business Development Center is hiring experienced service BDC Professionals. Must have customer service, phone, and computer experience. Very competitive pay plan and signing bonus for the right candidates! We are working on building a powerhouse team for our new state of the art facility. The BDC is responsible for working with our Service AI platform at all our locations, our robust Retention platform, establishing relationships with customers and scheduling appointments for Retention and Service Departments. The BDC Representative interacts daily with the Platform Director for the Dealership Group and the Senior Associates. Again, this is a position for a highly time efficient, organized individual looking for an amazing career with opportunities not just a job. Responsibilities • Receiving inbound service phone messages, texts and leads. Return calls only. Not live inbound blind calls., • Identifying the client's needs and scheduling appointments, • Placing outbound phone calls to potential customers including text messages and emails, • Contacting clients prior to appointment date to confirm appointment, • Following up post visit to ensure customer satisfaction when applicable, • Contact customers and perform a needs analysis including make, type, and features of vehicle desired., • Handle a high volume of Service Retention leads that are of high-quality, paid and organic internet leads, • Set, confirm and follow up with all appointments if required, • High school diploma or equivalent, • Excellent oral, written, and interpersonal communication skills, • Extensive customer service, sales, or telemarketing background, • Excellent Social Media Skills: Facebook, Twitter, Instagram, Snapchat, etc., • Proficient in Text Messaging, • Outstanding Relationship Building Skills with Potential Clients., • Computer literacy, strong organizational and follow-up skills, • Ability to read and comprehend instructions and information, • Excellent problem-solving skills Bilingual- Vietnamese, Spanish, Arabic preferred not required Prior sales, service, or BDC training with a proven track record is a PLUS Qualified candidate should have experience in automotive or trucking This is a fulltime position. Not remote. Benefits In addition to career-long personal development, our associates enjoy a number of benefits, including: Full health benefits (medical, dental, vision, life) 401k Retirement savings plan with company match Employee discounts Drug Free Work Environment Equal Opportunity Employer About Our Dealership (Team Gillman) Since 1938 and with over 70 years of success, Team Gillman has been a family-owned and operated group of automobile dealerships. The business was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank’s son, Ramsay Gillman, continued and expanded the business his father started with a constant emphasis on customer service and satisfaction. Now, owned and operated by Ramsay’s son Chris Gillman, Team Gillman has dealerships in Houston, Rosenberg, Kingwood, and Clear Lake representing Acura, Honda, Subaru, Mazda, and Volkswagen. Success has not altered the organization’s founding principle. Every employee in every Team Gillman dealership knows customer service is paramount. And, they understand continued prosperity, as well as future growth, depends upon maintaining this long-established tradition of excellence.

Job Description Overview: Nerdy is looking for an innovative Director of Software Engineering to lead our Consumer Acquisition engineering organization, owning the complete funnel from marketing website and lead generation through telesales and ecommerce conversion to new customer onboarding. You'll manage multiple engineering teams across the US, Canada, and LATAM, building the systems that drive millions in annual revenue for our consumer tutoring business. What You'll Own * Sales Agent Tools: Internal applications for telesales conversion, post-sale onboarding, call/SMS handling, lead routing, and work distribution supporting 100+ concurrent agents * AI-Powered Sales Automation: Jamie, our outbound AI voice agent that handles lead qualification and transfers to human agents, currently managing 80%+ of outbound dials * Ecommerce & Self-Service: Self-service purchasing experiences, quotes checkout, and reactivation flows reducing sales CAC and expanding acquisition channels * Marketing & Lead Generation: Consumer-facing websites, content management systems, landing pages, lead forms, and PPC/SEO optimization * Communications & Operations: Email/SMS orchestration, call metrics, AI-powered scoring, business dashboards, alerting, and workforce management tools About Nerdy: At Nerdy (NYSE: NRDY) - the company behind Varsity Tutors - we're redrawing the blueprint of learning. Our Live + AI™ platform fuses real-time human expertise with proprietary generative-AI systems, setting a new bar for measurable academic impact at global scale. We recruit the kind of technologists and operators you'd bet on as solo founders - people who turn ambiguous problems into shipping code, iterate faster than markets move, and compound their advantage with every data point. In an era where great employees can deliver 10-times the leverage of the merely good, we back those who play to win. Fortune favors the bold. Join us. How we compete: * AI-Native at every level From the CEO to day-one hires, everyone builds and ships with generative AI. If you're not wielding AI, you're not done. * Entrepreneurial velocity Move at founder speed, prototype in hours, and measure in real user outcomes. Slow teams die. * Free-market rigor Ideas rise or fall on merit and results - no committees, no politics, no cap on upside. * Full-stack ownership You design, build, and run what you ship; accountability is a feature, not a bug. * Reward for contribution Pay rises with impact, not years. Outstanding results earn outsized rewards. We evaluate both what you achieve and how you achieve it: living our leadership principles and using AI effectively are formally measured and rewarded. * Relentless exploration Push the frontier of generative AI in live learning and - because only the paranoid survive - questioning every legacy assumption along the way. * Is Apolitical You stay focused on mission-aligned outcomes, not distractions or unrelated causes. If you're a technically minded builder who thrives on open competition, personal responsibility, and the chance to redefine how the world learns - while continually stretching the limits of what generative AI can do - come do the most ambitious and rewarding work of your career here. Learn more at nerdy.com. Nerdy's shareholder letters below explain our latest products and strategy: • Q4-2025 Shareholder Letter, • Q3-2025 Shareholder Letter, • Q2-2025 Shareholder Letter Qualifications: * 8+ years software engineering, 4+ years leading engineering teams. * Experience managing multiple squads or 15+ person organizations. * Experience managing remote or distributed teams across time zones. * Strong agentic (LLM) coding skills and hands-on technical leadership; this role requires active involvement in code reviews, architecture decisions, and technical problem-solving. * Track record shipping B2C/SaaS products at scale. * Deep expertise in web applications, distributed systems, APIs. * Proven ability to balance technical excellence with business delivery. * Experience with sales tools, CRM, or marketing technology preferred. • Experienced with AI-native tools that enhance productivity and speed (Cursor, Make.com, Supabase, Netlify, Claude Code, n8n, Firecrawl, ChatGPT, Grok, Bolt, Vercel, etc). Technical Environment • Architecture: Modern web applications, real-time agent systems, event-driven architecture with Kafka., • Cloud: AWS-native infrastructure with Kubernetes., • Integration-heavy: Twilio Flex (contact center), SMS/RCS messaging, Segment (CDP), Braze/SendGrid (communications), Regal (sales automation), Google/Meta Ads. Ship features during critical sales periods. * Drive platform simplification while solving immediate business needs. * Build and retain high-performing engineering teams. * Partner with Product, stakeholders, and executives across Marketing, Sales Operations, and Sales leadership. * Represent engineering in executive planning and reviews. * Manage multiple squads and staff engineers. • Consistent delivery during peak periods., • Measurable improvements in conversion, efficiency, or platform performance., • Reduced complexity through strategic modernization. At Nerdy, you'll earn your success through meritocracy and exceptional outcomes. Our benefits reward performance and initiative: * Competitive Compensation & Advancement: Market-leading salary paired with clear promotion pathways and equity (RSUs) - become an owner in our success. * Retirement Made Simple: 401(k) plan with company match and immediate vesting. * A Remote-First Culture: We embrace flexibility across time zones and working styles to attract top talent and meet learners where they are. * Flexible Time Off: Recharge on your terms, ensuring maximum productivity. * Continuous Learning: Access an all-inclusive learning membership for you and your household, including 1:1 tutoring hours, unlimited on-demand classes, and our full suite of learning products and services. * Supercharge with AI: Leverage cutting-edge AI tools to accelerate your workflow. * You're Covered: Medical, dental, vision, life, STD & LTD plans plus strong maternity, paternity, and adoption leaves - numerous options for you and your family. The Bottom Line: If you're driven by impact, energized by ownership, and excited to help shape what's next, you'll thrive here. We move fast, think big, and reward those who deliver. This isn't a traditional corporate environment - it's a place to do the most meaningful work of your career.

Job Description Service Call Center Agent – Service Department Our Dealership is seeking a full time business development agent for our growing service department. We are currently looking for an energetic personality with strong organization and communication skills. The candidate must also be a self-starter, a quick learner, and a multi-tasker. Call center or previous dealership experience preferred Shift Hours: Monday through Friday from 9-6pm (rotating Saturdays and off days) Pay types: Up to $15 hourly plus commission Key Responsibilities • Answer all inbound service phone calls and internet appointment requests, • Quickly identify the customer needs, • Schedule main shop service appointments, recalls, and maintenance appointments, • Offer services such as valet service and shuttle service to eligible customers to minimize shop loading restraints To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. • Previous inbound/outbound customer service, call center, or service experience a plus, • Bilingual Preferred (Spanish), • Must be energetic, enthusiastic and team oriented, • Strong customer service skills: problem solving and communication (written and verbal), • Strong record of positive customer satisfaction, • Must be 18 years or older and be authorized to work in the U.S, • Must be able to pass pre-employment screening to include drug screen and criminal background check WE OFFER • 5 day work week schedule, • Medical Dental Vision Insurance The biggest difference our customers and guests experience at Fred Haas Companies is a dedicated staff of friendly, well-trained, and experienced employees. Reflecting the diversity of Houston today, the Fred Haas staff includes the best and the brightest of many different cultures, speaking many different languages. The result has been continuous recognition from the automotive industry in every aspect of the business. Fred Haas Companies is continuously recognized by several industry awards as a leader among its peers. Fred Haas Companies has a long-standing tradition of excellence and guest-satisfaction and we are seeking team members who have the highest level of integrity, are self-motivated and have a desire for a long-term career

Job Description As a Customer Experience Agent, you are the first point of contact and the voice of the Client for our members. Your primary responsibility is to deliver exceptional, empathetic, and efficient service – turning moments of concern into moments of reassurance. This role is fundamental to building trust with our members and delivering on our promise to improve every life. This is a full-time onsite position based in Northwest Houston, TX 77379. As a Customer Experience Agent, you will: -Respond to inbound inquiries from our Medicare Advantage members, providing accurate, timely, and warm support. -Navigate complex issues related to benefits, claims, enrollment, and clinical services, advocating for members’ needs while collaborating with internal teams to ensure full resolution. -Embody a customer-first mindset by actively listening to needs, de-escalating concerns, and providing personalized, compassionate support. -Use our internal systems and tools confidently to access member information while keeping your focus on the human connection behind every interaction. -Contribute to a culture of continuous improvement by documenting interactions and sharing feedback trends to improve both processes and experiences. -Adhere to all operational procedures and regulatory requirements to ensure compliance and protect member information. Shift: Monday through Friday Will work an 8 hour shift between 7am to 8:30pm Have to be open to working two weekends out of the month Top Skills Details Bilingual spanish Call center Customer service Customer support Empathy Healthcare Insurance Outbound Experience Level Intermediate Level #prioritywest26 Job Type & Location This is a Contract to Hire position based out of Houston, TX 77070. Pay and Benefits The pay range for this position is $22.00 - $24.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Houston,TX 77070. Application Deadline This position is anticipated to close on Mar 31, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Job Description As a Customer Experience Agent, you are the first point of contact and the voice of the Client for our members. Your primary responsibility is to deliver exceptional, empathetic, and efficient service – turning moments of concern into moments of reassurance. This role is fundamental to building trust with our members and delivering on our promise to improve every life. This is a full-time onsite position based in Northwest Houston, TX 77379. As a Customer Experience Agent, you will: -Respond to inbound inquiries from our Medicare Advantage members, providing accurate, timely, and warm support. -Navigate complex issues related to benefits, claims, enrollment, and clinical services, advocating for members’ needs while collaborating with internal teams to ensure full resolution. -Embody a customer-first mindset by actively listening to needs, de-escalating concerns, and providing personalized, compassionate support. -Use our internal systems and tools confidently to access member information while keeping your focus on the human connection behind every interaction. -Contribute to a culture of continuous improvement by documenting interactions and sharing feedback trends to improve both processes and experiences. -Adhere to all operational procedures and regulatory requirements to ensure compliance and protect member information. Shift: Monday through Friday Will work an 8 hour shift between 7am to 8:30pm Have to be open to working two weekends out of the month Top Skills Details Bilingual spanish Call center Customer service Customer support Empathy Healthcare Insurance Outbound Experience Level Intermediate Level #prioritywest26 Job Type & Location This is a Contract to Hire position based out of Houston, TX 77070. Pay and Benefits The pay range for this position is $22.00 - $24.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Houston,TX 77070. Application Deadline This position is anticipated to close on Mar 31, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Job Description Description The Client is committed to providing high-quality, affordable, and easy-to-understand healthcare plans for America’s seniors. We prioritize preventive care while leveraging data and technology through the Client Assistant, a powerful tool that helps physicians make informed health recommendations. By giving doctors a holistic view of each member’s complete health history, we ensure better care at a lower cost—delivering the highest value to those who need it most. As a Customer Experience Agent, you are the first point of contact and the voice of the Client for our members. Your primary responsibility is to deliver exceptional, empathetic, and efficient service – turning moments of concern into moments of reassurance. This role is fundamental to building trust with our members and delivering on our promise to improve every life. This is a full-time onsite position based in Northwest Houston, TX 77379. As a Customer Experience Agent, you will: -Respond to inbound inquiries from our Medicare Advantage members, providing accurate, timely, and warm support. -Navigate complex issues related to benefits, claims, enrollment, and clinical services, advocating for members’ needs while collaborating with internal teams to ensure full resolution. -Embody a customer-first mindset by actively listening to needs, de-escalating concerns, and providing personalized, compassionate support. -Use our internal systems and tools confidently to access member information while keeping your focus on the human connection behind every interaction. -Contribute to a culture of continuous improvement by documenting interactions and sharing feedback trends to improve both processes and experiences. -Adhere to all operational procedures and regulatory requirements to ensure compliance and protect member information. Skills bilingual, spanish, korean, empathy, customer service, customer support, outbound, support, technical support, call center, Customer service oriented, Health insurance Top Skills Details bilingual,spanish,korean,empathy,customer service,customer support,outbound,support,technical support,call center,Customer service oriented,Health insurance Additional Skills & Qualifications Bachelors Degree and have worked their way through college in a part time job or had an internship - would be a nice to have. Experience Level Intermediate Level Job Type & Location This is a Contract to Hire position based out of Houston, TX. Pay and Benefits The pay range for this position is $22.00 - $24.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Houston,TX. Application Deadline This position is anticipated to close on Mar 31, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Call Center Representative Agent - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Call Center Representative Agent experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • $75-$150 (per 1 hour session) If you are a data entry clerk, administrative assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call center representative, call center agent or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

Call Center Representative Agent - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Call Center Representative Agent experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • $75-$150 (per 1 hour session) If you are a data entry clerk, administrative assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call center representative, call center agent or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

Call Center Representative Agent - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Call Center Representative Agent experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • $75-$150 (per 1 hour session) If you are a data entry clerk, administrative assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call center representative, call center agent or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

Call Center Representative Agent - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Call Center Representative Agent experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • $75-$150 (per 1 hour session) If you are a data entry clerk, administrative assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call center representative, call center agent or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

Call Center Representative Agent - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Call Center Representative Agent experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • $75-$150 (per 1 hour session) If you are a data entry clerk, administrative assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call center representative, call center agent or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

Job Description Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world's health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient's request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health. By joining Datavant today, you're stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare. * The Call Center Outreach Agent will be responsible for making primarily outbound calls to medical provider offices to obtain medical charts on behalf of clients. This role requires adherence to HIPAA guidelines and company policies, ensuring effective communication and issue resolution while meeting key performance targets. What We're Looking For: • Handle outbound calls professionally and efficiently, • Must have strong customer service skills, • Handle and resolve scheduling issues with Provider Office while on the call, • Log all call transactions into the designated computer software system(s), • Ability to assess and escalate calls as needed, • Responsible to meet company set performance goals (KPIs), • Must be a team player and willing to adapt to change, • Use call scripts to encourage medical providers to send in charts via different retrieval methods, including onsite technician, fax, mail, provider portal, etc., • Respond to questions or concerns from provider offices, • Adhere to the Company's Code of Conduct and policies and maintain HIPAA compliance • Assist with additional work duties or responsibilities as evident or required What You Need to Succeed: • High school diploma or GED is required, • 2-3 years Contact Center experience, outbound call and/or sales call experience required, • 1-2 years of customer service experience required, • 1+ year experience working in a remote capacity required, • Exceptional accuracy and attention to detail, • Strong verbal and written communication skills in English, • Telephone skills including the ability to speak clearly with a pleasant and professional tone • Able to interpret and communicate information accurately, • Possess good judgment, patience, and diplomacy, • Ability to work in fast-paced, results-based environment Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role. Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role. The estimated base pay range per hour for this role is:$15—$16 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy.

Job DescriptionDescription: We are hiring BDC Representatives for our fast paced and high-volume dealership! Computer skills, and phone skills are required. The BDC Representative is responsible for gathering information, following up on leads and working as a customer service agent for both the potential customer and the Service consultants in an office setting. You will be sending emails, making service calls, and setting appointments for our service department to help grow our business! Automotive BDC Representative Responsibilities: • Handle incoming and outgoing phone calls, text messages and emails., • Work in our call center staffed and managed by the dealership, and handle our customer contacts, service, follow-up and lead generation., • Prospect follow-up calls, set appointments for service and gauge customer satisfaction., • Answer customer internet inquiries by both email and phone., • Schedule service appointments and reschedule no-show customers., • Contact customers based on current marketing incentives., • Follow up with existing and potential customers to generate appointments., • Follow up in a manner that results in the customer visiting the dealership., • The ability to manage a high volume of inbound and outbound sales and service call volume, internet leads and call lists., • Overall knowledge of automotive service department operations., • Display strong organization skills., • Bilingual is a plus., • Must have a valid driver’s license.

Job Description Job Type: Full-Time/Part-Time Hours: M-Sun., Open availability, Various shifts Salary: $15-17 DOE and language About AnswerNet AnswerNet is the brand name for the AnswerNet family of companies, including AnswerNet, Inc., New AnswerNet Inc., Cerida Investment Corp., TPV.com, and Ansercomm to name a few. Together with our affiliates, AnswerNet operates more than 20 contact centers within the continental United States and Canada. We provide a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, third-party verification, sales, lead qualification, market research, and a host of other contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients and we process over 125 million interactions per year. Summary of Position: We are looking for remote customer-oriented service representatives who provide high-level customer service solutions to all customers/clients on a daily basis. Take consistent inbound calls specific to each program or project you are assigned, and outbound calls if necessary using the tools provided by AnswerNet and the client to properly document all customer interactions, while maintaining a sense of integrity regarding both the company and the customer while adhering to all company policies and procedures. Job Duties / Responsibilities / Essential Functions: Typing Data capture and entry Customer service Maintaining a working knowledge of campaign products, services, and promotions Required Knowledge /Skills / Abilities / Qualifications: At LEAST one year of actual Call Center experience, working with an automatic dialer, and call scripting, is REQUIRED FOR REMOTE CANDIDATES- NO EXCEPTIONS A clear, professional, and friendly voice High-Level People Skills, Active Listening Skills, and Strong Communication Skills Outstanding attendance and punctuality High School diploma or GED Basic Computer Skills and computer literacy are a must Spanish/English Bilingual is a PLUS WAH Requirements: PC/Laptop with at least Windows 10 (Apple/Mac products, Chromebooks, and tablets are not compatible) Hard-wired high-speed internet connection (ethernet cable) USB-connected Headset Webcam A quiet dedicated place to work free from distractions including pets and children.

Job Description Overview Call Center Representative Customer Service | Business Development Cellular Sales is Growing! Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the one, a company that provides a rewarding career with a family atmosphere. You bring the desire to achieve and an exceptional attitude. Cellular Sales will provide benefits, development, and a culture that values diversity and inclusion. Are you ready to take control of your income and represent the best? We’re Verizon’s premier retail partner and have received multiple Agent of the Year awards. With nearly 800 stores across 40 states, we have 30-year reputation for providing unmatched in-person customer experiences. We’re always expanding and looking for smart, driven, positive people to join our team of 7,000+. JOB DESCRIPTION Summary/Objective Provide ongoing support to the current sales force. Ideal candidates will be creative and analytical. Should seek to build off of current foundation, and improve procedures and methods already in place. Candidates should be able to take feedback and criticism to improve productivity. Essential Functions • Follow up on distributed leads, • Generate store traffic and contribute to the markets success, • Handle customer inquiries both by phone and text, • Support sales force by generating sales leads, • Follow communication scripts when handing different topics, • Research required information using available resources, • Provide customers with product and service information, • Candidates should be able to take feedback and criticism to improve productivity and character Competencies • Attention to Detail: Taking responsibility for a thorough and detailed method of working. Oral Communication: Shaping and expressing ideas and information in an effective manner., • Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals., • Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines., • Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology. Supervisory Responsibility This position has no supervisory responsibilities. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands Must be able to sit for long periods of time The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary. Position Type/Expected Hours of Work This is a full-time position. Travel No travel is expected for this position. Required Education and Experience • High School diploma or GED Preferred Education and Experience • Previous office experience, • Proficient in Microsoft Office, • Knowledge of customer service principles and practices, • Experience in a call center or customer service environment, • Data entry and typing skills (including 10 key) Essentials • Positive attitude, • High school diploma or equivalent; college degree preferred, • Minimum two years of related work experience, • Effective communication skills, • Interest and understanding of technology products and services, • Business ownership mentality Compensation • The highest in the wireless industry

Job DescriptionCall Center Agent – Service Department - Don McGill Toyota Houston Don McGill Toyota Houston is seeking a full time Call Center Agent for our growing service department. We are currently looking for an energetic personality with strong organization and communication skills. The candidate must also be a self-starter, a quick learner, and a multi-tasker. Service call center experience a plus! but not required. Our call center agents help manage communications for the needs of our growing service department. Skill set and tasks required in the following areas: • Answering incoming calls, • Logging customer information into our software, • Schedule service department appointments, • Respond to customer web based requests, • Follow up communication via phone and/or email, • Computer proficiency using MS Office, email, and general internet, • The ability to learn and utilize multiple computer programs, • Previous call center experience preferred but not required, • The ability to meet deadlines, • Strong interpersonal, communication and team work skills Experience High School diploma or GED; 6 months to 1 year Customer Service experience preferred; basic knowledge of Microsoft Office. Candidates with an equivalent combination of education and experience will also be considered. Benefits Benefits include medical, vision, dental and life insurance, 401K retirement savings plan, Vacation time, holiday and company paid continuing education and training. Our company maintains a strong policy of equal employment opportunity for all qualified employees. We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.

Job Description We're hiring! Join our team as a Call Center Representative and help us deliver top-tier support to our customers. You'll handle inquiries, resolve issues, and ensure every customer leaves happy. Responsibilities: * Provide professional, empathetic, and timely support to customers * Respond to inquiries and process orders or applications * Keep accurate records of customer interactions * Collaborate with team members to improve service High school diploma or GED * Comfortable using computers * Prior customer service experience * Bilingual (English/Spanish) preferred Want to be considered for this opening immediately? Call our office at 713-680-9898! Candidates already registered with us, please send an updated resume to and reference the job title. If you are not already registered, please apply by clicking the "Apply Now" button.

Job DescriptionBenefits: • Dental insurance, • Health insurance, • Paid time off, • Training & development At Amtex Insurance, we prioritize providing outstanding experiences for our customers and employees alike. As we continue to grow, we actively seek talented individuals from both within and outside our organization, offering them a nurturing and collaborative environment. Whether you have experience or not, every employee receives thorough training about our mission, vision, and the essential role they play in our success. Join us on this exciting journey of growth and be a valued part of our thriving team! Team Member Responsibilities: • Building effective relationships with clients, • Selling policies to effectively meet the needs of our clients and explaining policy coverages, • Strong and effective phone communication with customers and sales representative, • Providing consistent, accurate and timely communication with clients in person, over the phone, etc.Qualifications:, • Ability to communicate with team members and clients, • Ability to analyze, negotiate and compile customer renewals, • Must be bilingual

Job DescriptionDescriptionLocation: Texas Medical Center @ 77030 Shift: 11:30am to 8pm : Schedule Flexibility required Pay Range: $18-$22 Days: Monday to Friday, must be flexible for weekends Full Time 2 to 5 years of customer service experience required Customer Service Representative processing transaction requests from Monthly Parking, Transient customers and employee parking registration. Agent provides consistent and professional customer service in assisting internal and external customers with monthly and daily parking requirements. Key Responsibilities • Develop sound critical and decision-making skills necessary to thrive in a fast-paced environment with back-to-back calls while maintaining poise, accuracy, and speed, • Acting as a fast-moving, courteous company brand ambassador while processing transactions, interfacing with guests, communicating company policies, and enforcing regulations, • Foster customer success, happiness, and satisfaction by building customer rapport, addressing customer inquiries and complaints, providing empathy, and communicating information, • Embrace performance-based call monitoring, recording, and assessment approach to improve communication, timeliness, and overall satisfaction, • Spark accurate, speedy operation while optimizing voice quality, grammar skills, tone, and pro activeness to improve quality and consistency, • Leverage your knack for technology and attention to detail to foster data integrity by gathering information, composing documents, and inputting data, • Answer inbound emails, phone calls, and faxes within department and individual Service Level and Quality goals. Acts as point of contact for both internal and external monthly parking customers, • Provide comprehensive service and support for Monthly Parking customers, including; potential customers, existing customers and stakeholders., • Provide comprehensive branch, lot and account maintenance support, • Respond to customer inquiries ensuring customers receive timely resolution and accurate information, • Demonstrate excellent customer service to assist in retaining Monthly Parking customers, • Ensure all customer account information is updated accurately and notes are entered for every transaction., • Utilize resources such as Online Help, Policy & Procedure manuals, and emails from Supervisors, Management and the Training Department, • Complete and maintain any required paperwork or record keeping methods, • Enter customer payment information for PAP or credit card when received by fax, e-mail or letter as well as over the phone., • Keep up to date with changes in workflow, policy, and product knowledge., • Provides support and training to new CSR positions., • Keeps accurate records and updates all systems with required information., • Assists other CSR’s with trouble shooting for clients., • Processes all work orders and meter out reporting and uploads the required documents to the share drive., • Process hotel voids and enters into wireless system for revenue purposes., • Prepares and costs out supply orders for all attendant locations and then uploads the required information to the share drive., • Prepares all Non-registered passes for Hotel Macdonald and places them into wireless system for revenue purposes., • Assist with monthly Guest Passes for the Westin Hotel invoicing purposes., • Maintains deliverable calendar to ensure all departments meet external deadlines., • Monitor and maintain the Storefront email, sorting responding and processing all requests that enter through here., • Issue, enter, and track Temporary paper passes as needed, • Answer inbound calls and meet individual Service Level and Quality goals. Acts as first point of contact for both internal and external monthly parking customers, • Provide service for telephone-based customers for sign-ups and maintenance of monthly parking accounts., • Provide user support/assistance to customers using the web-based interface., • Complete all after-call work required to finalize a new customer sign-up or modify an account., • Receive and accurately data enter customer information, credit card and pre-approved payment sign-up information., • Assist daily parkers with meter out of orders and requests for information, • Must be at least 18 years of age, • 2-5 year Customer service experience in a high-volume, fast-paced environment (ex. office, administrative or medical office setting ), preferred, • 3 year data entry experience equaling 50 WPM, • We’re searching for dependable individuals who are excited about a lasting career opportunity., • Knowledge of contact center policies and software, including CRM, phone systems, etc, • Strong work ethic and reliability with professionalism and poise, • Superior interpersonal, verbal, and written communication skills, • Exceptional written oral communication skills, • Strong analytical abilities and sound judgment in decision-making, • Strong attention to detail and high degree of accuracy is key. Fast, accurate and efficient data entry, manipulation and retrieval of data from systems, • Ability to multitask, prioritize, and organize within a structured environment, • Flexibility and adaptability, • Ability to work in team setting, • Motivated, take initiative and possess strong work ethic, • Ability to respond to customer complaints maintain professionalism at all times, • Conflict resolution, • Exceptional communication, tact and customer service skills. Ability to assist customers with diverse requirements, • Exceptional telephone etiquette, • Intermediate knowledge of computer software applications – MS office ( word, excel), • Ability to successfully and consistently achieve individual and departmental service level goals, • Comprehensive Medical, Dental, and Vision Plans., • Life and Disability Insurance, • 401K Plan with Generous Employer Match and Immediate Vesting, • Generous Paid Time Off (PTO)

Job Description Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world's health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient's request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health. By joining Datavant today, you're stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare. The Call Center Outreach Agent will be responsible for making primarily outbound calls to medical provider offices to obtain medical charts on behalf of clients. This role requires adherence to HIPAA guidelines and company policies, ensuring effective communication and issue resolution while meeting key performance targets. What We're Looking For: • Handle outbound calls professionally and efficiently, • Must have strong customer service skills, • Handle and resolve scheduling issues with Provider Office while on the call, • Log all call transactions into the designated computer software system(s), • Ability to assess and escalate calls as needed, • Responsible to meet company set performance goals (KPIs), • Must be a team player and willing to adapt to change, • Use call scripts to encourage medical providers to send in charts via different retrieval methods, including onsite technician, fax, mail, provider portal, etc., • Respond to questions or concerns from provider offices, • Adhere to the Company's Code of Conduct and policies and maintain HIPAA compliance • Assist with additional work duties or responsibilities as evident or required What You Need to Succeed: • High school diploma or GED is required, • 2-3 years Contact Center experience, outbound call and/or sales call experience required, • 1-2 years of customer service experience required, • 1+ year experience working in a remote capacity required, • Exceptional accuracy and attention to detail, • Strong verbal and written communication skills in English, • Telephone skills including the ability to speak clearly with a pleasant and professional tone • Able to interpret and communicate information accurately, • Possess good judgment, patience, and diplomacy, • Ability to work in fast-paced, results-based environment Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role. Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role. The estimated base pay range per hour for this role is:$15—$16 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy.

Job Description Job Type: Full-Time/Part-Time Hours: M-Sun., Open availability, Various shifts Salary: $15-17 DOE and language About AnswerNet AnswerNet is the brand name for the AnswerNet family of companies, including AnswerNet, Inc., New AnswerNet Inc., Cerida Investment Corp., TPV.com, and Ansercomm to name a few. Together with our affiliates, AnswerNet operates more than 20 contact centers within the continental United States and Canada. We provide a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, third-party verification, sales, lead qualification, market research, and a host of other contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients and we process over 125 million interactions per year. Summary of Position: We are looking for remote customer-oriented service representatives who provide high-level customer service solutions to all customers/clients on a daily basis. Take consistent inbound calls specific to each program or project you are assigned, and outbound calls if necessary using the tools provided by AnswerNet and the client to properly document all customer interactions, while maintaining a sense of integrity regarding both the company and the customer while adhering to all company policies and procedures. Job Duties / Responsibilities / Essential Functions: Typing Data capture and entry Customer service Maintaining a working knowledge of campaign products, services, and promotions Required Knowledge /Skills / Abilities / Qualifications: At LEAST one year of actual Call Center experience, working with an automatic dialer, and call scripting, is REQUIRED FOR REMOTE CANDIDATES- NO EXCEPTIONS A clear, professional, and friendly voice High-Level People Skills, Active Listening Skills, and Strong Communication Skills Outstanding attendance and punctuality High School diploma or GED Basic Computer Skills and computer literacy are a must Spanish/English Bilingual is a PLUS WAH Requirements: PC/Laptop with at least Windows 10 (Apple/Mac products, Chromebooks, and tablets are not compatible) Hard-wired high-speed internet connection (ethernet cable) USB-connected Headset Webcam A quiet dedicated place to work free from distractions including pets and children.

Job Description LOA Licensed Insurance Sales Agent 📍 Hybrid Role –Contact Center & Field Events Join Phil-Am Insurance Agency – Where Your Success Matters! Are you a licensed Insurance sales agent or hard working individual looking to get licensed? Searching for an innovative opportunity with a company that provides strong support, competitive pay, and a rewarding career path? At Phil-Am Insurance Agency LLC, we offer a blended role where you’ll engage with clients both in-person and over the phone, helping them find the right Insurance solutions, including but not limited to Medicare, ACA, Life, and Supplemental products. We are looking for Agents who want to win! 💡 Why Join Us? ✔ Competitive Pay + Bonus Structure – Earn more with performance-based incentives ✔ Leads Provided – No need to cold call or search for clients—we bring them to you! ✔ Comprehensive Training & Ongoing Support – We set you up for success from day one. ✔ Automation & CRM Tools – Streamline your workflow and focus on selling. ✔ Business Growth Opportunities – Build a long-term career with a company that truly cares. 📝 Job Responsibilities: • Educate and assist clients in selecting the best Medicare Advantage, Supplement, Life, Final Expense, and other insurance products., • Conduct both field and call center sales appointments to meet client needs., • Follow up with leads provided and guide clients through the enrollment process., • Maintain compliance with CMS regulations and company policies. 🚀 Ready to take your career to the next level? Join a team that values you! Apply today! Powered by JazzHR uPvuh4F0n1

Job DescriptionRequisition Title: Customer Service Case Manager (049NR) US-TX-HoustonDescription At Percepta, we deliver award-winning services for every stage of the automotive and mobility customer journey. As a Customer Service Case Manager working on-site in Houston, TX, you’ll become part of a community that values your success, supports your career growth, and celebrates your contributions. What You’ll Be Doing The Customer Service Case Manager will work with customers to earn and retain their loyalty by showing the appropriate empathy and resolving their concerns in the fastest and most pleasant means possible. They will also resolve a range of concerns by carefully listening to the customer and leveraging skills learned during training, combined with knowledge base tools to ensure their questions are answered and that they have a positive view of our client’s brand throughout the case management process. During a Typical Day, You’ll • Provide an exceptional customer experience with a focus on building a relationship of trust and enthusiasm while guiding the customer from their initial contact through case resolution, • Act as a resource for all product knowledge and service support, • Actively listens to the customer while controlling the interaction to lead the customer in a professional and efficient manner, • Act as a liaison between the customer, service support, and dealership by following up to ensure customer satisfaction, • Be responsible for handling inbound customer calls in a helpful, courteous, and professional manner, displaying knowledge and concern for their needs, • Be responsible for handling emails, • Exhibit strong follow-up and organizational skills in both verbal and written communication, • Be responsible for resolving customer issues using all available resources, including dealers (i.e., Service Personnel, Subject Matter Experts (SMEs), Leadership, and Field Service Engineers), • Return all email and voice mail messages promptly and follow up with customers and dealers as committed, • Be responsible for documenting all customer interactions, • Use applicable customer satisfaction tools to resolve customer issues - tools include financial assistance, service plans, payments, and maintenance plans, • Meet specified goals as set forth by management, • Provide feedback to management for the continued and improved performance of the department to foster positive results and growth, • Work as a team player – assist other team members when in need of support, • Perform other duties as assigned, • Handle Case Management, which includes:, • Practical application of time management is critical, as specialists will focus on handling cases from initial concern to resolution, • Specialists will be trained on processes that include understanding local laws Specialists will need to handle cases within the client’s established timeline • Successful agents in this role will utilize resources, including an on-site Knowledge Base, Dealerships, local resources, and Tech SMEs for case progression, • High school diploma required; Associate or bachelor’s degree preferred, • Two (2) years of experience in a Customer Relations Contact Center or hospitality industry, • Experience in a luxury field (hospitality or brand product) is a plus, • Knowledge of the automotive industry is a plus, • High level of trust and integrity, • Strong verbal and written communication skills, • Detailed listening skills, • Strong customer service, interpersonal, and relationship-building skills, • Time management and the ability to prioritize projects and customer needs, • Conflict resolution skills – listen to the customer, • Exercise good service and business judgment with the end goal of customer satisfaction, • Excellent English language, oral and written, with grammatical knowledge and etiquette, • Ability to sway the opinion of others through verbal and/or written correspondence, • Ability to work calmly under pressure, • Displays professionalism in demeanor, language, and appearance, • Ability to blend personality with a professional demeanor to provide the customer with a comfortable conversation, • Use of technology for product resourcing to resolve customer issues, • Ability to work through multiple computer screens, • Typing Skills (minimum 30 words per minute), • Knowledgeable in Microsoft Office, Email, and Texting, • Experience with Microsoft Dynamics (Customer Contact system) is an asset, • Must be able to interact with all internal and external departments and contacts, • Pay rate of $19.50 per hour, • Health/Dental/Vision/Life Insurance, • Flexible Spending Account (FSA) and Health Savings Account (HSA), • 401(k) with company match, • Vacation/Sick Time and Paid Holidays, • Tuition Reimbursement, • Employee Assistance Program, • Employee Discount Program, • Training and Development Programs (Percepta College) In this role, the Customer Service Case Manager is the single point of contact for the customer, taking both initial inbound calls and managing those related cases. The Customer Service Case Manager will liaise with our clients, dealerships, and subject matter experts as needed to resolve cases as quickly as possible. The Customer Service Case Manager is empowered to make decisions using customer satisfaction tools to resolve customer concerns and to ensure customer loyalty. The Customer Service Case Manager may receive general inquiry calls, which they will attempt to address or warm transfer to a tier-1 Customer Service Representative as needed. Customer interaction will be accomplished through a combination of inbound/outbound phone, email, and other correspondence. The Customer Service Case Manager is responsible for meeting expected customer service levels and achieving Customer Experience objectives relative to their after-call and after-case customer survey scores. About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty for its clients across the globe. Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support. Our values are the heartbeat of our organization, and we live, breathe, and play by them daily. At Percepta, we: • Lead with humility – We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow., • Service beyond self – We serve others—clients, customers, and teammates—with care and integrity in every interaction., • Leave it better – We take ownership and leave every process, person, and place better than we found it., • Win together – We succeed as one—celebrating, supporting, and showing up for each other.

Inbound Call Center Agent Spanish/English Bilingual FT/PT ON-SITE. At LEAST one year of actual Call Center experience, working with an automatic dialer, and call scripting, is REQUIRED FOR REMOTE CANDIDATES- NO EXCEPTIONS A clear, professional, and friendly voice High-Level People Skills, Active Lis

We're currently expanding our team and are looking for Call Center Agents to join us. Our Call Center Agents play a crucial role in ensuring that our customers' inquiries are promptly and satisfactorily addressed. Previous experience in a call center or customer service role is preferred.