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Job Description Outbound Automotive Call Specialist AutoShop Call Backs | Houston, TX (Training On-Site, Remote Opportunity Available) $41,000–$60,000+ Annual Compensation Base Pay + Monthly Performance Bonuses Earn the Right to Work Remote AutoShop Call Backs is growing, and we're looking for driven, competitive, phone-savvy professionals who thrive in a fast-paced environment. This is not a traditional customer service position. This role is built for people who enjoy winning, staying productive, and controlling their income through performance. Every day, you'll connect with automotive customers, help shops re-engage lost opportunities, and create value for some of the best independent repair facilities in the country. If you've worked in dealership BDC, automotive sales, inside sales, telemarketing, appointment setting, hospitality, customer retention, collections, or high-volume call centers, we want to talk with you. Compensation • Starting pay equivalent to approximately $20/hour, • Monthly performance bonuses, • Top performers regularly earn $50,000-$60,000+, • Clear advancement opportunities as the company grows What You'll Do • Make 160-250 outbound calls per day, • Follow proven scripts and processes, • Schedule appointments and reconnect customers with automotive repair facilities, • Maintain accurate notes and customer records, • Consistently hit activity and performance goals, • Deliver a professional customer experience on every call, • Participate in coaching, training, and performance reviews What Success Looks Like The people who excel in this role are: • Highly coachable, • Self-motivated, • Competitive, • Reliable and punctual, • Comfortable working on the phone all day, • Able to stay positive through rejection, • Process-oriented and detail-focused This role rewards consistency, discipline, and effort. Training & Remote Work All new team members complete training in our Houston-area office. Remote work is not guaranteed—it is earned. Top performers who demonstrate reliability, productivity, and professionalism may become eligible for remote work opportunities after successfully completing training and meeting performance expectations. To qualify for remote work, candidates must have: • Dedicated home office space, • Reliable high-speed internet, • Professional work environment free from distractions, • Ability to maintain performance standards while working independently Remote status may be reviewed based on performance and productivity. Schedule • Full-Time, • Weekday schedule, • Some weekend availability may be required based on business needs, • Consistent hours with clear expectations Benefits • Health Insurance, • Dental Insurance, • Vision Insurance, • 401(k) with company match, • Paid Time Off, • Career growth opportunities Preferred Backgrounds We commonly find success with candidates from: • Automotive BDC, • Automotive Service Advising, • Automotive Sales, • Call Centers, • Customer Retention, • Collections, • Hospitality, • Retail Leadership, • Appointment Setting, • Inside Sales Automotive experience is helpful but not required. This Role Is NOT For You If: • You dislike being on the phone, • You need constant supervision to stay productive, • You struggle with repetitive, process-driven work, • You are uncomfortable with performance metrics and accountability Why AutoShop Call Backs? We're building a high-performance team focused on growth, opportunity, and results. The people who succeed here earn trust, gain flexibility, and create long-term career opportunities in one of the fastest-growing automotive support organizations in the industry. If you're looking for a place where effort matters and performance gets rewarded, apply today. Brian Rhodes, Managing Partner Cell: 214-227-7177 Email: brian@autoshoprecruiting.com

Job DescriptionDescription: POSITION TITLE: Call Center Agent LOCATION: HOPE Clinic - Alief REPORTS TO: Call Center Team Lead EDUCATION: High School Diploma or GED; Associate degree preferred WORK EXPERIENCE: 2 years or more in healthcare preferred SALARY RANGE: Starting at $15.00/hour FLSA STATUS: Hourly – Non-Exempt POSITION TYPE: Full-Time LANGUAGE: Fluent in English; Bilingual in English and Mandarin or Vietnamese is required HOPE Clinic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. JOB SUMMARY: Under general supervision, the Call Center Agent will be responsible for professionally responding to telephone inquiries from callers and ensuring patient satisfaction by providing quality service, identifying patient needs and assisting them with issues/concerns related to health care issues. MAJOR DUTIES & RESPONSIBILITIES: • Answer telephone promptly and in a polite and professional manner;, • Obtain and enter accurate demographic information into eClinical Works;, • Schedule appointments properly and inform patient of items to bring to appointment;, • Answer questions and offer other information, as requested, to provide patient-focused service and a positive impression of the organization;, • Act as a liaison for the patients of the clinic;, • Direct calls to other departments as necessary;, • Use sound judgment when handling calls, especially with irate patients;, • Understand when to escalate calls to medical personnel/physicians/managers;, • Positively contribute to staff morale and corporate culture;, • Ensure that work assignments and information gathered from day to day work is not shared with anyone and protects all patient and agency information. Is knowledgeable of and maintains HIPAA standards of privacy and confidentiality;, • Ensure that our patients get the best possible care;, • Contact patients for required programs;, • Follow up with rescheduling missed appointments as assigned;, • Attend on-site/off-site community engagement activities and on-site/off-site clinic events as needed;, • Perform other duties as assigned to support HOPE Clinic’s Mission, Vision, and Values.Requirements: QUALIFICATION REQUIREMENTS: • Ability to communicate effective on the telephone;, • Ability to relate to patients with diverse educational, socioeconomic, and ethnic backgrounds;, • Strong written and oral communication skills;, • Strong customer service skills;, • Ability to handle confidential and sensitive information;, • Insurance and medical experience preferred;, • Proficient in use of computers and software programs;, • Must be detailed oriented and able to handle multi-tasks;, • Office equipment (e.g., computer, copier);, • Must be able to handle multiple tasks, complexity, and diversity of customers. EDUCATION and/or EXPERIENCE: High School diploma or GED is required; Associates Degree is preferred. Experience in the medical field or prior call center experience is preferred. OTHER SKILLS and ABILITIES: • Bilingual (Mandarin or Vietnamese with English) is required;, • Above average skills in language ability as well as public speaking and writing;, • Must have good transportation and a valid Texas Driver’s license.

Job Description Representatives for our Service Business Development Center If you love to win and are fiercely competitive, then don’t let this amazing opportunity pass you by. These newly appointed positions are in our platform office center located in the Spring area. No late nights, no early mornings or major holidays and you pick the Saturdays you would like to work 2 times a month. These candidates must be able to work in an independent adult environment without constant oversight. Self-motivated, trustworthy and result driven. We are looking for motivated, passionate and energetic candidates who can utilize the investments spent to get high quality results. This includes our new office that we are using to generate the perfect customer experience. You will also have the support of the inside service staff/BDC and highest quality marketing along with technology which is second to none. This Business Development Center is hiring experienced service BDC Professionals. Must have customer service, phone, and computer experience. Very competitive pay plan and signing bonus for the right candidates! We are working on building a powerhouse team for our new state of the art facility. The BDC is responsible for working with our Service AI platform at all our locations, our robust Retention platform, establishing relationships with customers and scheduling appointments for Retention and Service Departments. The BDC Representative interacts daily with the Platform Director for the Dealership Group and the Senior Associates. Again, this is a position for a highly time efficient, organized individual looking for an amazing career with opportunities not just a job. Responsibilities • Receiving inbound service phone messages, texts and leads. Return calls only. Not live inbound blind calls., • Identifying the client's needs and scheduling appointments, • Placing outbound phone calls to potential customers including text messages and emails, • Contacting clients prior to appointment date to confirm appointment, • Following up post visit to ensure customer satisfaction when applicable, • Contact customers and perform a needs analysis including make, type, and features of vehicle desired., • Handle a high volume of Service Retention leads that are of high-quality, paid and organic internet leads, • Set, confirm and follow up with all appointments if required, • High school diploma or equivalent, • Excellent oral, written, and interpersonal communication skills, • Extensive customer service, sales, or telemarketing background, • Excellent Social Media Skills: Facebook, Twitter, Instagram, Snapchat, etc., • Proficient in Text Messaging, • Outstanding Relationship Building Skills with Potential Clients., • Computer literacy, strong organizational and follow-up skills, • Ability to read and comprehend instructions and information, • Excellent problem-solving skills, • Education and/or Experience High School Diploma or GED; one to two years related experience and/or training; or equivalent combination of education and experience. Bilingual- Vietnamese, Spanish, Arabic preferred not required Prior sales, service, or BDC training with a proven track record is a PLUS Qualified candidate should have experience in automotive or trucking This is a fulltime position. Not remote. Benefits In addition to career-long personal development, our associates enjoy a number of benefits, including: Full health benefits (medical, dental, vision, life) 401k Retirement savings plan with company match Employee discounts Drug Free Work Environment Equal Opportunity Employer About Our Dealership (Team Gillman) Since 1938 and with over 70 years of success, Team Gillman has been a family-owned and operated group of automobile dealerships. The business was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank’s son, Ramsay Gillman, continued and expanded the business his father started with a constant emphasis on customer service and satisfaction. Now, owned and operated by Ramsay’s son Chris Gillman, Team Gillman has dealerships in Houston, Rosenberg, Kingwood, and Clear Lake representing Acura, Honda, Subaru, Mazda, and Volkswagen. Success has not altered the organization’s founding principle. Every employee in every Team Gillman dealership knows customer service is paramount. And, they understand continued prosperity, as well as future growth, depends upon maintaining this long-established tradition of excellence.

Job Description Overview Call Center Representative Customer Service | Business Development Cellular Sales is Growing! Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the one, a company that provides a rewarding career with a family atmosphere. You bring the desire to achieve and an exceptional attitude. Cellular Sales will provide benefits, development, and a culture that values diversity and inclusion. Are you ready to take control of your income and represent the best? We’re Verizon’s premier retail partner and have received multiple Agent of the Year awards. With nearly 800 stores across 40 states, we have 30-year reputation for providing unmatched in-person customer experiences. We’re always expanding and looking for smart, driven, positive people to join our team of 7,000+. JOB DESCRIPTION Summary/Objective Provide ongoing support to the current sales force. Ideal candidates will be creative and analytical. Should seek to build off of current foundation, and improve procedures and methods already in place. Candidates should be able to take feedback and criticism to improve productivity. Essential Functions • Follow up on distributed leads, • Generate store traffic and contribute to the markets success, • Handle customer inquiries both by phone and text, • Support sales force by generating sales leads, • Follow communication scripts when handing different topics, • Research required information using available resources, • Provide customers with product and service information, • Candidates should be able to take feedback and criticism to improve productivity and character Competencies • Attention to Detail: Taking responsibility for a thorough and detailed method of working. Oral Communication: Shaping and expressing ideas and information in an effective manner., • Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals., • Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines., • Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology. Supervisory Responsibility This position has no supervisory responsibilities. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands Must be able to sit for long periods of time The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary. Position Type/Expected Hours of Work This is a full-time position. Travel No travel is expected for this position. Required Education and Experience • High School diploma or GED Preferred Education and Experience • Previous office experience, • Proficient in Microsoft Office, • Knowledge of customer service principles and practices, • Experience in a call center or customer service environment, • Data entry and typing skills (including 10 key) Essentials • Positive attitude, • High school diploma or equivalent; college degree preferred, • Minimum two years of related work experience, • Effective communication skills, • Interest and understanding of technology products and services, • Business ownership mentality Compensation • The highest in the wireless industry

Job DescriptionSalary: You Belong HereWherever in the World you find yourself. We celebrate our wins as one team of many greatpeople! With a vision for a connected world, Inchcape relies upon the expertise, diversity, and global network of our over 3,000 professionals, spread across 60 plus countries and in over 250+ offices to help our partnersconnect to a smoother, smarter ocean. We empower our people, and our values are at the center of everything we do, and the successful candidate will be expected to demonstrate and fully adopt these: Global Perspective we connect the world and see the bigger picture. The Power of Peoplewe rely on the strength of local agent knowledge and relationships. Progress we adopt new thinking and push for positive change in our industry. We know what matters. We never stand still. We always reach formore. #WeAreInchcape In line with company policy, Inchcape does not provide visa sponsorship for candidates and cannot consider applicants who will require this now or in the future. Business Need / Purpose of Role: TheVessel Planner is responsible for developing and maintaining appropriate business relationships with service providers, respective port authorities, customers, regulatory bodies, and other business units. Primarily responsible for oversight of vessel scheduling and operations services. Responsible for cost minimization and evaluation related to vessel scheduling, including bunker cost, terminal standby/deadtime, and other vessel schedule related expenses. Objectives & Measurement Key Responsibilities: Customer Service & Operations • Ensure ships agency services are rendered to all customers at an excellent level, • Maintain a smooth, quick turnaround of vessels, advising local authorities on vessel details keeping all relevant parties informed while meeting all KPIs • Establish and maintain relationships with government departments and agencies, local authorities and stake holders, • Act on escalated matters that require an immediate response and engage in conversation with customers to address any issues or concerns, • Continually seek new methods to reduce operational costs and find efficiencies for the port office to enhance service delivery, • Work collaboratively with peers to achieve desired goals, • Prepare Pre-arrival Documentation and Visitor/Vendor List for Vessel/Terminal, • Coordinate Sailing Arrangements and Create Vessel Attendance Report & Other Documents, • Monitoring and managing vessel activities to efficiently schedule work activities External Providers • Liaise with clients, vendors, and port services on a daily basis always performing accurate and timely updates of systems in order to have fresh data and present the best information to clients, • Assist vessel planning and vessel stability which includes, but its not limited to: o Reconciliation of vessel o Documentation for the vessel departure o Reports • Administer all elements required for vessel port call, which includes, but not limited to o Administer and Request all required elements related to vessel call (i.e.: Tugs, Pilots, Regulatory, Line Handling, etc.). o Administer all weather and significant events (Vessel Delays) through appropriate channels. • Promotes teamwork integration through clear understanding of interdepartmental needs and expectations between all locations Knowledge, Skills, and Abilities: • Must have an advanced communication (verbal, written and listening) skills in order to communicate at different levels throughout the organization and with exterior organizations, etc., • Ability to develop strong business relationships within all levels of management; ability to understand, influence and persuade across all levels of the organization, exercising a high degree of confidentiality, professionalism, poise, tact, and diplomacy to accomplish objective., • Ability to work independently with limited supervision, multitask and possess strong initiative, exercise independent judgment within established systems and procedures., • Ability to motivate and lead virtual teams remotely and the ability to adjust communication style for different situations and cultures., • Knowledge of Port Operations and Port Agency services., • Ability to work independently with limited supervision, multitask and possess strong initiative, exercise independent judgment within established systems and procedures., • Ability to prioritize work and handle multiple competing priorities., • Ability to balance multiple tasks, changing priorities & operate within a deadline-oriented environment., • Ability to think logically, establish and follow procedures, instructions and make sound decisions., • Possess organizational and time management skills with ability to prioritize, be detail oriented and results driven., • Attention to detail with a high level of accuracy., • Excellent customer service and communication skills, including strong verbal and listening skills., • Must possess an advanced proficiency with Microsoft Word, Excel, PowerPoint, SharePoint, and Outlook. Education, Qualifications, Certifications, and Licenses Education/Experience: • Bachelors degree in Maritime Administration, Business Administration or recognized equivalent from an accredited university preferred; equivalent experience maybe substitutes for educational requirements., • Minimum 5 years experience in a similar position/industry, preferably with experience in Port Agency (shipping services) with exposure to various commoditiesand vessel types utilized in the port of assignment., • Experience working within complex international organizations., • Significant operational / business experience in the shipping or service industry, with the ability to run a cost-efficient business operation across a large geographical area., • Experience working within pre-defined processes and procedures delivering work in accordance with SLAs (Service Level Agreements). Why Inchcape Shipping Services? We believe in building a diverse and high performing workforce, that works together to provide our partners with the exceptional service they deserve. To reach the highest standards we depend on our people, their welfare, training, and expertise. We realize the value of the diversity of our people and know that their unique experiences, skills, and passions strengthens the organization, stimulates creativity, and promotes the exchange of ideas helping you to build a rich and rewarding career. What youll get: We understand that different families have different needs, which is why were always evolving our benefits to accommodate our employees. Along with health and financial benefits, our employees enjoy a variety of other perks, tuition assistance,employeeresource groups, and collaborativeworkspaces some offices even welcome dogs. In addition to our traditional benefits and perks, we sponsor various events throughout the year. And weprovidea culturebased onlearning,the support of anengaged team,andan inclusive environment where all employees are valued. We alsoencourage a better work-life balance with our flexibility. Whilewe know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment,full-time. With consistent communication and digital collaboration tools, Inchcape has enabledour employees to find a balance that feels fulfilling and productive for each individual situation. • Generous time off and paid holidays, • Three weeks vacation (immediately upon date of hire), 10 days Personal/Sick time, 12 paid holidays, • Paid parental leave, • Employee Assistance Program (EAP), • Performance and Recognition You are rewarded for achieving success by merit increases and reaching milestones., • Career growth and opportunities for promotions. We develop and hire from within!, • Compensation range is dependent upon experience. You will also be eligible for bonuses and other benefits., • Plus, much more! We have you covered for anything life could throw your way. Deciding where you want to work is an important decision. Choosing a company that support your professional and personal goals is essential. Inchcape provides the resources, culture, and leadership you need to be successful, to build something youre proud of, and take advantage of all the future holds. Follow us on LinkedIn, Facebook, Instagram, and X to meet our employees and see what makes us who we are. Whoyouare is whoweare. Inchcape is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Inchcape encourages applicants of all ages. As part of this commitment, Inchcape will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please email HR.Namrecruiting@iss-shipping.com describing the accommodation. #LI-JN1

Job DescriptionRoot Cause AnalystBRIEF DESCRIPTION OF SUNSTRONG MANAGEMENT SunStrong Management is a leading independent asset management and servicing platform specializing in residential and commercial solar energy portfolios. SunStrong provides end-to-end services including operations and maintenance, customer billing and support, asset performance management, and investor reporting. The company partners with leading capital providers to optimize clean energy assets at scale, supporting the growth of distributed renewable energy while delivering reliable performance and exceptional customer experience POSITION SUMMARY SunStrong Management is seeking a Root Cause Analyst to join our Customer Experience organization. This is a new role created to strengthen our ability to identify, analyze, and resolve systemic issues that drive customer escalations, repeat contacts, and operational breakdowns across our residential solar portfolios. Reporting to the Solutions Manager, the Root Cause Analyst is the analytical engine behind our continuous improvement work. You will mine case data, customer feedback, and operational signals to surface the underlying causes of our highest-volume and highest-severity contact drivers. This is a high-visibility role: your analysis will reach senior leadership and directly influence how we manage BPO performance, design processes, and prioritize the CX roadmap. KEY RESPONSIBILITIES Root Cause Analysis and Escalation Diagnostics • Conduct structured root cause analysis on escalated cases, recurring complaint themes, and high-severity customer contacts across multiple residential solar portfolios., • Identify systemic drivers behind contact volume, repeat contacts, and unresolved cases using case management data, QA findings, and customer verbatims., • Distinguish between agent-level performance issues and process or system failures, routing findings to the appropriate owner., • Build and maintain an RCA log with documented findings, owners, and resolution timelines.Data Analysis and Reporting, • Analyze reporting from contact center systems and vendor-provided QA information to identify trends, outliers, and emerging issue patterns., • Develop clear, visual, and actionable reports for the Solutions Manager and CX leadership that translate complex data into plain-language recommendations., • Track issue recurrence rates to validate whether corrective actions are working and flag when they are not., • Support the development of KPIs tied to systemic resolution and first-contact resolution improvement.Process Improvement and Knowledge Management, • Translate findings into documented process gaps, recommended policy changes, or recommended agent guidance updates., • Partner with the Solutions Manager to ensure identified failure patterns are incorporated into coaching, calibration, and job aid refreshes., • Contribute to a proactive issue identification program that surfaces problems before they reach regulatory complaints or executive escalations., • Maintain a structured issue library that enables pattern recognition across portfolios and time periods. QUALIFICATIONS Experience • 3 or more years of experience in root cause analysis, quality assurance, process improvement, or operations analyst role., • Prior experience in a contact center, customer experience, or customer operations environment., • Experience working with Salesforce CRM or similar case management systems required., • Background in residential solar, utility, or financial services a plus but not required., • An equivalent combination of experience and demonstrated analytical capability will be considered.Analytical and Technical Skills, • Strong proficiency in Excel or Google Sheets for data analysis, trend identification, and reporting., • Demonstrated ability to turn unstructured case data, call recordings, and customer feedback into clear, structured insights., • Experience with data visualization tools such as Power BI, Tableau, or similar., • Comfortable building reports for both frontline managers and senior leadership audiences without being told which format to use.Soft Skills and Work Style, • Intellectually curious with a genuine drive to understand why problems occur, not just what occurred., • Writes clearly and precisely for different audiences; this is non-negotiable in a role where findings must land with both operators and executives., • Manages multiple active investigations simultaneously without losing rigor on any of them., • Brings difficult findings forward with confidence and without waiting for someone else to notice them first.Preferred Skills, • Knowledgeable in MECE principles and their application to structured problem-solving., • Familiarity with continuous improvement methodologies., • Experience supporting regulatory complaint response processes (AG, BBB, CFPB, or similar)., • Exposure to AI-assisted case triage tools or contact deflection technologies., • Experience working with large language models (LLMs) to increase workflow efficiency., • Prior experience in a QA or analysis role that was being built from the ground up rather than inherited. physical requirements • Extended period working at a computer workstation *Include only if applicable. Benefits SunStrong Management offers a rich and affordable Health & Wellness Benefits package that includes: • PPO and HDHP Medical Plans, buy-up plans for both Dental and Vision, ancillaries such as Accident, Critical illness, Hospital indemnity, Employer sponsored Short Term and Long-Term Disability, Voluntary Life, and Legal services along with multiple add-ons., • Our 401(k) Package includes a Safe Harbor Match of 100% up to the first 4% and 50% on the next 2% with immediate vesting. Powered by JazzHR slZTJ2SqqT

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Opportunity for advancement, • Paid time off, • Training & development ROLE DESCRIPTION: Daniel Lottinger - State Farm Agentis hiring a limited number of full-time, in-office Account Manager - State Farm Agent Team Member Insurance Sales positions for Property & Casualty (P&C) and Life. If youre ready to jump into a high-energy team, take training seriously, and work hard to earn morethis is your place. We offer paid training, coaching, and a competitive, upbeat environment where your effort matters and your results grow. This is a base + commission role, so youll have the support of base pay while building earning potential through performance. RESPONSIBILITIES • Call inbound leads fast and convert opportunities into appointments and policies., • Make outbound calls and complete daily outreach activity to build pipeline (with clear goals and coaching)., • Manage customer accounts by keeping information accurate and up to date in the CRM/database., • Help customers with policy changes, billing/questions support, and general inquiries with confidence and clarity., • Partner with underwriters to keep applications moving and help support timely policy issuance., • Document everything: calls, outcomes, quotes, follow-ups, and next stepsso nothing slips through the cracks., • Provide a top-tier customer experience every time you answer the phone.EXPECTATIONS, • Be on time and ready to performevery day. This is an execution-focused role., • Bring energy: show up motivated, speak with confidence, and stay focused on goals., • Be coachable: we coach; you apply. Improve quickly and keep leveling up., • Be a team player who helps the office win together., • Crush daily activity targets (calls, follow-ups, appointments) and keep opportunities moving., • Keep a best version of yourself mindsetconsistency is everything.QUALIFICATIONS, • Confident communicator with excellent customer service skills., • Competitive spirit + positive attitudeyou want to win and you dont give up., • Strong organization and attention to detail (accuracy matters in insurance)., • Basic computer skills and comfort using a CRM/database., • Insurance experience is a plusor youre currently P&C and/or Life licensed., • Sales and/or call center experience is a plus., • Bilingual Spanish/English is a plus.LICENSE REQUIREMENT This is a licensed Insurance Sales position. You must have or be able to obtain both: • Property & Casualty (P&C) License, • Life License

Job Description Service Call Center Agent – Service Department Our Dealership is seeking a full time business development agent for our growing service department. We are currently looking for an energetic personality with strong organization and communication skills. The candidate must also be a self-starter, a quick learner, and a multi-tasker. Call center or previous dealership experience preferred Shift Hours: Monday through Friday from 9-6pm (rotating Saturdays and off days) Pay types: Up to $15 hourly plus commission Key Responsibilities • Answer all inbound service phone calls and internet appointment requests, • Quickly identify the customer needs, • Schedule main shop service appointments, recalls, and maintenance appointments, • Offer services such as valet service and shuttle service to eligible customers to minimize shop loading restraints, • Assist service writers with status updates, including current status, part availability, etc QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. • Previous inbound/outbound customer service, call center, or service experience a plus, • Bilingual Preferred (Spanish), • Must be energetic, enthusiastic and team oriented, • Strong customer service skills: problem solving and communication (written and verbal), • Strong record of positive customer satisfaction, • Must be 18 years or older and be authorized to work in the U.S, • Must be able to pass pre-employment screening to include drug screen and criminal background check WE OFFER • 5 day work week schedule, • Medical Dental Vision Insurance, • 401K Plan About our Dealership The biggest difference our customers and guests experience at Fred Haas Companies is a dedicated staff of friendly, well-trained, and experienced employees. Reflecting the diversity of Houston today, the Fred Haas staff includes the best and the brightest of many different cultures, speaking many different languages. The result has been continuous recognition from the automotive industry in every aspect of the business. Fred Haas Companies is continuously recognized by several industry awards as a leader among its peers. Fred Haas Companies has a long-standing tradition of excellence and guest-satisfaction and we are seeking team members who have the highest level of integrity, are self-motivated and have a desire for a long-term career

Job DescriptionCall Center Agent – Service Department - Don McGill Toyota Houston Don McGill Toyota Houston is seeking a full time Call Center Agent for our growing service department. We are currently looking for an energetic personality with strong organization and communication skills. The candidate must also be a self-starter, a quick learner, and a multi-tasker. Service call center experience a plus! but not required. Our call center agents help manage communications for the needs of our growing service department. Skill set and tasks required in the following areas: • Answering incoming calls, • Logging customer information into our software, • Schedule service department appointments, • Respond to customer web based requests, • Follow up communication via phone and/or email, • Computer proficiency using MS Office, email, and general internet, • The ability to learn and utilize multiple computer programs, • Previous call center experience preferred but not required, • The ability to meet deadlines, • Strong interpersonal, communication and team work skills, • Making outbound calls for scheduling Service reservations Bilingual Preferred Experience High School diploma or GED; 6 months to 1 year Customer Service experience preferred; basic knowledge of Microsoft Office. Candidates with an equivalent combination of education and experience will also be considered. Benefits Benefits include medical, vision, dental and life insurance, 401K retirement savings plan, Vacation time, holiday and company paid continuing education and training. Our company maintains a strong policy of equal employment opportunity for all qualified employees. We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.

Job Description OVERVIEW At the Jenkins Organization, Inc., we're passionate about the RV Resort industry. As the parent company of Great Escapes RV Resorts, we specialize in acquisitions, development, and management. We're currently expanding our team and are looking for Call Center Agents to join us. Our Call Center Agents play a crucial role in ensuring that our customers' inquiries are promptly and satisfactorily addressed. This position reports directly to the Call Center Director. ESSENTIAL JOB DUTIES • Answer incoming calls and respond to customer emails., • Make reservations for customers., • Handle customer inquiries over the phone and via email., • Conduct research using available resources to provide the necessary information., • Manage and resolve customer complaints., • Offer customers detailed information about our products and services., • Enter new customer information into our system., • Update existing customer information as needed., • Identify and escalate priority issues to the appropriate channels., • Route calls to the relevant resources within the company, • Follow up on customer calls when necessary., • Maintain detailed call logs according to our standard operating procedures., • Generate call reports to track performance and improve customer service. QUALIFICATIONS • Excellent verbal and written communication skills, • Strong listening skills to understand customer needs., • Analytical and problem-solving abilities, • Customer service orientation and a desire to exceed expectations., • Strong organizational skills and attention to detail, • Judgement to make sound decisions in a fast-paced environment., • Adaptability to handle various customer situations., • Ability to work well in a team environment., • Resilience and stress tolerance to handle challenging situations., • Ability to respond to customers' questions and address objections effectively., • Proficient in obtaining and maintaining customer information and leads., • Familiarity with customer service principles and practices, • Knowledge of call center telephony and technology, • Previous experience in a call center or customer service role is preferred., • Good data entry and typing skills., • Understanding of administration and clerical processes EDUCATION AND EXPERIENCE • High school diploma or equivalent, • Proficient in relevant computer applications, • Required language proficiency., • Knowledge of customer service principles and practices, • Knowledge of call center telephony and technology, • Some experience in a call center or customer service environment preferred., • Good data entry and typing skills., • Knowledge of administration and clerical processes PHYSICAL DEMANDS Physical requirements include bending, standing, lifting, stooping, sitting, walking, stretching, and ability to lift/carry up to 20 pounds.

Job DescriptionCompany Description AUDI WEST HOUSTON, at Sonic Automotive is one of the fastest growing brands within the automotive industry. We are building a business based on doing things the right way. From the way we treat our guests, take pride in our work and share opportunities for our employees to grow as we grow. We are proud of what we're doing here and would love to tell you about our opportunities! Annual range of pay: $55,000 to $60,000 depending on sales Job Description The eSales Agent is responsible for engaging with customers who are contacting the dealership with the interest of purchasing a new and/or pre-owned vehicle. Their ultimate goal is to generate sales appointments and drive customers to the dealership. The agent will handle internet inquiries and phone calls, establishing contact and a great first impression with our customers. The eSales Agent’s responsibility is to deliver a premium customer experience by responding to inquiries in a prompt, professional, accurate and courteous manner. This highly accountable position uses lead management tools and CRM software to manage the initial guest engagement process. This position will be trained to understand all products and services offered at the dealership, along with current inventory, finance and incentive programs. The agent will receive continuous training in exceptional customer service, sales tactics, overcoming objections, and developing customer relationships. The eSales Agent will report to the Traffic Manager, if applicable, or Sales Manager. Compensation is tied to appointment and sales performance. Qualifications • Answer inbound phone calls, internet inquiries, and chats, • Provide guests with timely, relevant responses to address customer questions and needs, • Facilitate providing guests price and purchasing information, • Provide payment options and quotes, • Generate sales and acquisition appointments, • Manage organizers to stay up to date with follow up of all active guests, • Adhere to specific outreach cadence required for new inquiries, • Maintain a thorough understanding of KPIs Additional Information Requirements: • Minimum 1 year call center or sales focused experience, • Able to set priorities, multi-task, and achieve goals, • Ability to perform in a fast paced environment, • Ability to work on a team, • Exceptional communication skills, both written and verbal, • Highly proficient in verbal phone skills, • Ability to establish and maintain strong internal and external relationships, • Strong organizational and time management skills, • Must be adaptable to change, • Proficient using a computer, • Evening and weekend schedule availability required All your information will be kept confidential according to EEO guidelines.

Job Description Job Description We are hiring motivated Collections Agents (Remote - Texas Only) to handle telephone-based collections for auto insurance claims. This role requires strong communication, negotiation skills, and the ability to manage a high volume of calls professionally. What We’re Looking For • Experience in collections, sales, telemarketing, or customer service, • Strong communication and negotiation skills (bilingual is a plus), • Ability to work independently and stay organized, • Professional handling of difficult conversations, • Flexibility for occasional evenings/weekends Key Responsibilities • Make outbound calls to recover auto insurance claim funds, • Negotiate payment arrangements, • Document and track collection activity, • Review and resolve complex claims, • Work with internal teams and assist with arbitration, • Ensure compliance with laws and company policies Requirements • Windows 11 laptop, • Headset, • Reliable wired internet, • Quiet workspace Why Join Us • Weekly pay + monthly incentives, • Flexible schedule, • Fully remote (work from home), • Supportive team environment About Us Texas-based company offering growth opportunities and a great team culture.

Description About LawnStarter LawnStarter is the nation's leading on-demand marketplace for lawn care and outdoor services, with over $100M in annual bookings. We're expanding beyond lawn care to become the one-stop shop for all home services — operating across three brands (LawnStarter, Lawn Love, Home Gnome) on a single shared platform. About Service Delivery at LawnStarter We make a promise on both sides of the marketplace: customers get a job done well, and Pros get paid fairly for doing it. Service delivery is everything that happens after a customer books — keeping that promise through completion, support, and the moments when things don't go to plan. This is the hard part of running a marketplace: we broker work we can't directly see, between two parties whose interests sometimes collide. Get it right and people stay for years. Get it wrong and you lose customers, Pros, or both. Trust is the product — and increasingly, the systems that protect it are AI-powered. Requirements The Role This is a broad Senior PM role on the quality, trust, and communication side of service delivery — setting the right expectations on both sides, steering Pros to deliver great work, resolving conflicting interests fairly, and making our AI-powered support genuinely good. You'll work on live, high-scale systems with a mandate to make them better. Service delivery is a big area with more than one PM in it. You'll work alongside them; your center of gravity is the trust between both sides of the marketplace. What makes this role different: • It's a real area of impact, not a single feature. You'll shape strategy, policy, and the systems behind a whole slice of the post-booking experience — not optimize one screen., • It's inherently two-sided. You work for customers and Pros at once, and you're often the one arbitrating between them. Pleasing one side at the other's expense is failure., • AI is a core tool, not a side project. Support and outreach already run on AI. You'll push how far that goes — and build the evals that prove it's good before we trust it with more. Problems to Solve Getting expectations right before the work ever starts. Most service failures aren't bad work — they're mismatched expectations. The grass grew a tier past what was booked; "deep clean" meant something different to each side; the yard didn't match the photos. You'll make sure what's promised to the Pro matches what the customer actually expects, that those expectations are the right ones for the property and service, and that Pros are steered toward delivering great work. Every mismatch you prevent up front is a conflict you never have to resolve later. Arbitrating genuinely competing interests. A customer wants a date the Pro can't commit to. The grass is long enough to need a different price tier than booked. The job wasn't what the listing photos suggested. These aren't bad actors — both sides are right from where they sit, and the marketplace has to make a call. You'll build the policies and the (increasingly AI-assisted) decision systems that resolve these fairly and consistently at scale — and make the judgment call yourself when there's no clean answer. Making AI trustworthy enough to do more — which means evals. Customer-side AI already handles ~34% of support at roughly a penny per message, and Pro-side support is still to be built. Expanding either is gated on one hard, ongoing, technical thing: can we prove the AI resolved a case rather than just closed it? You'll own the eval systems — golden datasets, automated judges, regression detection, human-review sampling — that define what "good" means for an open-ended conversation, gate every change, and catch quality drift before a customer feels it. This is the deep, unglamorous work that makes a slick demo safe to scale. Messaging that connects both sides — and quietly protects the marketplace. The inbox is how 500K+ customers and 20K+ Pros coordinate across all three brands — and the record we lean on when something goes sideways. It also has to moderate: catching when a relationship is drifting off-platform (disintermediation) or a conversation is heating into conflict. You'll keep communication easy for the legitimate 99% while spotting the patterns that quietly cost us customers, Pros, and revenue. What Success Looks Like (Year 1) • Expectations match on both sides: Pros know exactly what each job requires, customers get what they expected, and fewer jobs go sideways from misalignment in the first place., • Competing interests resolve faster and more fairly: A clearer resolution model with measurable consistency — and more of these conflicts prevented up front by better expectation-setting., • AI is provably good, and does more: An eval suite gates AI changes so no quality regression ships unseen — and on that foundation, higher resolution on customer support plus a first version of Pro-side AI support live., • Messaging connects and protects: Measurable improvement in messaging reliability and engagement, plus working moderation that catches off-platform leakage and conflict early. Who You Are AI-native. You use AI daily in your own work, and you have real intuition for how to measure whether an AI experience is actually good — not just whether it shipped. You've built or owned evals, or you're hungry to, because you know that's what separates a trustworthy agent from a demo. This is unlikely to be a good fit if you treat LLM quality as a vibe check or as engineering's problem to figure out. Comfortable making two-sided calls. You can hold both the customer's and the Pro's interest in your head at once, and you're willing to make the call when they conflict — clearly, and with a rationale you'd defend to either side. This is unlikely to be a good fit if you're a people-pleaser who can't say no, or if you instinctively optimize for one side and forget the other exists. You design for the right outcome up front. You're not satisfied grading work after the fact — you'd rather get the expectations right at the start so the job goes well in the first place, for both the customer and the Pro. This is unlikely to be a good fit if you gravitate to measuring and auditing results over shaping them before they happen. A marketplace systems thinker. You see service delivery as a system of incentives, policies, and feedback loops — not a set of screens — and you design rules that hold up across edge cases and bad actors. This is unlikely to be a good fit if your instinct is to solve every problem with UI rather than incentives and policy. Data-informed. You live in the numbers that matter here — CSAT, resolution rate, eval scores, churn, deflection — and you know when the data is thin enough that a judgment call is needed. This is unlikely to be a good fit if you either ignore data or refuse to move without perfect information. Technically fluent. You partner with engineers on how AI and messaging systems work and give real feedback on design tradeoffs. You don't write production code, but you don't treat the systems as a black box either. This is unlikely to be a good fit if you need everything translated out of technical terms first. This Role Is NOT • A support PM role. Support is one surface of a much broader product area. If you picture your days as managing a ticket queue or a help center, this isn't that., • The internal-AI role. We have a separate PM driving AI adoption in internal tooling. This role is about AI in the user-facing service-delivery experience — customers and Pros, not internal teams., • A greenfield 0→1 role. These systems are live and serving hundreds of thousands of people today. You'll improve and re-architect under real load, not build from a blank page., • A single-audience role. You serve — and arbitrate between — both customers and Pros. If you only want to think about one side of the marketplace, the tension here will be uncomfortable. Benefits • Base salary: $140,000 - $170,000, • Equity: The systems you'll work on touch every customer and Pro — quality, trust, and retention all run through service delivery. We want you invested in the long-term outcome., • Healthcare: Medical, dental, and vision, • Fully remote: Work from anywhere in the US. This role requires deep focus and close partnership with engineering and ops — we trust you to manage your environment., • Flexible PTO: We Focus On Results LawnStarter provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. We comply with applicable state and local laws governing nondiscrimination in employment.

Tebra only initiates contact with candidates via email from an official Tebra email address (@, @, or @_) or through our applicant tracking system, Greenhouse. We will only ask you to provide sensitive personal information through our official application portal — not via social media or text message. We do not conduct interviews via instant messaging. The Founding Head of Customer Success & Operations is a high-conviction hire for Tebra’s Innovation team — and one of the most demanding. This is a hands-on, high-touch role that represents the human face to providers through personalized support and onboarding to our innovation features. This role will simultaneously build a scalable CS strategy, PHI protocols, AI agent corpus, and long-term team infrastructure. We are looking for someone who has built a CS function from scratch before and is choosing to do it again at an earlier, higher-stakes stage — a player-coach who finds genuine satisfaction in working directly with customers in Month 1 and writing the playbook that empowers others to do it in Month 6. • Personally onboard and support every provider in the initial Alpha cohort — handle every inbound question manually for the first 6–8 weeks to build deep product and customer intuition., • Record and transcribe every provider call to build a structured question taxonomy that will serve as the foundation of the AI agent knowledge base., • Own the AI CS agent corpus: structure and synthesize rotating engineer inputs weekly, prune and publish the knowledge base, and evaluate agent responses for accuracy and PHI compliance., • Comfortable owning the AI agent corpus as a product artifact — this is a content and systems ownership function, not just a tooling decision., • Define and document the PHI routing protocol before the first provider is onboarded — establishing clear rules for what routes to AI, what routes to a human, and what requires immediate clinical escalation., • Identify and onboard a licensed clinical consultant (LCSW, LPC, or LMFT) on retainer within 30–60 days post-launch to serve as the escalation path for red-line clinical accuracy events., • Build the Nitro CS runbook, CE rotation handoff documentation, trust-repair scripts, and provider communication playbook — documenting in real time, not after the fact., • Own the long-term CS strategy: develop the hiring and integration plan, team structure, metrics framework (CSAT, resolution rate, retention), and CS tool stack decisions., • Exchange learnings on best practices with Customer Success Learning and Enablement team to ensure AI knowledge base strategies and AI knowledge protocols are aligned., • Lead AI CS agent platform evaluation at Week 4 and manage deployment at Week 6–8 using the question taxonomy built through direct provider interactions., • Partner with the GTM / Growth Lead on referral generation, surfacing provider satisfaction signals and identifying optimal moments to request introductions., • Ensure all CS operations and provider interactions maintain strict HIPAA compliance, with particular sensitivity to PHI handling in a mental health documentation context., • 7–10 years in customer success, with at least one “first CS hire” or “built the function from scratch” experience at a SaaS company., • Has hired and built a CS team before — this is not a first leadership opportunity., • Healthcare-adjacent experience is strongly preferred; a mental health background or familiarity with clinical workflows is a meaningful differentiator., • PHI-fluent: understands HIPAA obligations in practice, what can and cannot be communicated over which channels, and what constitutes a clinical escalation versus a product support ticket., • Player-coach by disposition: genuinely energized by working directly with customers in Month 1, and equally motivated to build the system that scales that work in Month 6., • Comfortable owning the AI agent corpus as a product artifact — this requires content strategy and systems thinking, not just tooling familiarity., • Experience with CS platforms, ticketing systems, and AI-assisted support tools; willingness to evaluate and select the right stack from scratch., • Strong verbal and written communication skills, with demonstrated ability to navigate sensitive clinical or emotionally charged customer interactions with empathy and professionalism., • Comfortable making judgment calls in ambiguous situations, including routing decisions that sit at the intersection of product support and clinical risk., • Highly fluent with AI tools in daily workflow — uses AI assistants, automation, and emerging capabilities as a core operating layer, not an occasional shortcut; comfortable evaluating and adopting new tools as the landscape evolves., • Clear vision for AI-driven CS transformation — understands how AI reshapes support operations, deflection strategy, and provider experience, and can lead that transformation proactively rather than reactively; sees the AI agent corpus as a strategic asset, not an IT project. (For Recruiter use only) #LI-BG1 #LI-Remote In compliance with California's pay transparency laws, the compensation range for this position will be provided and may include an hourly rate, annual salary, or On-Target Earnings (OTE), depending on the nature of the role. The specific compensation structure and detailed range will be discussed with qualified candidates during the initial talent screen. Remote Pay Range $191,500 - $204,000 USD Tebra is the only all-in-one EHR+ platform built exclusively for independent healthcare practices. Designed to replace the clunky, fragmented tools built for corporate systems, Tebra connects EHR software, billing, automation, telehealth solution, and marketing — so providers can spend less time on admin and more time with patients. More than 42,000 private practices trust Tebra to streamline operations, increase revenue, and reduce burnout — helping clinicians leave work on time and rediscover their purpose. Learn more at _. We get to know our customers - and their patients - and look at the world through their lens. Healthcare is too complex. We aim to simplify it for everyone. We reject the status quo and solve problems with creativity, perseverance, and a bias to action. We are diverse, humble, and collaborative. We put the team first and win together. Life is short and joy is underrated. We take time to have fun and celebrate success. United States: In addition to our healthcare benefits, we also offer amazing perks! Need work from home basics? We offer a discount through Dell! We also offer a number of resources to help you keep your mind and body healthy. Check out Gympass for a great workout, or TelusEmployee Assistance Program to find mental health resources, along with other resources for everyday occurrences. Costa Rica: To assist with all of life’s needs, Tebra also offers a wellness and childcare subsidy and a University/Education discount! We also offer a number of resources to help you keep your mind and body healthy. Check out Gympass for access to health and fitness apps, or Telus Employee Assistance Program to find mental health resources, along with other resources for everyday occurrences. NOTE: Tebra is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. California residents who apply or are recruited for a job with us: please carefully review our California-specific Privacy Notice under the California Consumer Protection Act here: _ If you would like to report a fraudulent Tebra job posting, please contact us at _ and consider reporting your experience to the FBI's Internet Crime Complaint Center or the Better Business Bureau to help keep others safe online, too. As part of our commitment to a fair and efficient hiring process, Tebra utilizes BrightHire, an interview intelligence platform, for our phone and video screenings. This technology records and transcribes interviews to help us ensure consistency, reduce bias, and make more informed hiring decisions. By applying for this position, you acknowledge that your interview may be recorded.

The Bowen Group is looking to grow our Department of Veterans Affairs (VA) Customer Service support management team! These are full-time, remote positions that support 24/7 contact center operations with multiple shifts available. This position is 100% local-virtual. You MUST live within 60-minute drive of the designated Veterans Administration facility for technical support and training in one of the following locations: -----Nashville/Murfreesboro TN --- Columbia SC ----Shepherdstown WV --- Arlington, VA ----Maryland --- Salt Lake City, UT YOUR MISSION The Customer Service Supervisor oversees a team of Customer Service Representatives (CSR) that provide front-line support for the Veterans Experience Office's White House VA Hotline contact center. In this role, you will provide coaching and leadership, answer escalated inquiries, refer customers directly to other VA hotlines, and perform intake for the VA's complaint management program. Phone calls are from a wide variety of individuals, including Veterans, their family members and/or legal representatives, the public, and VA employees. REQUIREMENTS • Education: High School Diploma or equivalent., • Work Experience: Four (4) years' experience in a call center or contact center environment; One (1) year of supervisory experience., • Must be a U.S. citizen with REAL ID identification or acceptable REAL ID equivalent: US Passport, Department of Defense ID card for active / retired / military family dependent member., • Wired-to-Home Internet: Ability to connect your computer into your wired cable service home High-Speed Internet router. Your speed test must indicate a minimum 25 Mbps download without delay / Minimum 10 Mbps upload, both without any delay. Note: Wi-Fi-only high-speed internet can rarely sustain these speeds. The required speed test you take will show the kind of internet access that you have. High-speed wireless provider service is not acceptable due to frequent connectivity drops. Industry Knowledge: • Understanding, sensitivity, and empathy for Veterans and their family members., • Knowledge of military benefits, resources, and services., • Demonstrated experience in utilizing MS Office products (Excel, Word, PowerPoint) and Salesforce CRM., • Previous military experience (including military spouses, family, and/or as a service provider). CORE FUNCTIONS • Supervise CSRs and provide overall leadership of CSRs, including recruitment, onboarding, training, performance management and development, • Ensure tasks are assigned to CSRs with clear plan of action and expectations are clearly defined, • Monitor CSR work performance and production and manage service quality through daily observations, • Field escalated calls from CSRs and overflow calls from agent queues, • Determine most appropriate course of action and/or identify alternatives in resolving issues, • Ask appropriate probing questions to clarify complex or vague requests, • Prepare well-defined case notes for field escalated calls received from CSRs, • Communicate with customers through approved channels such as phone, chat, text, or other forms of messaging, • Perform a supervisory review of cases, • Review reports, case notes, and rosters submitted by CSRs, • Review CSR call volume reports to evaluate productivity, • Prepare shift operational assessments, after-action reports, and weekly statistical data reports for presentation, • All other job-related duties as assigned Personality and communication • Work Ethic, • Problem-solving, • Effective communication skills, • Self-direction, • Dependability, • Detail- oriented Competencies (hard skills): Customer Service Engage, support and collaborate with other members of the team, the company and the customer. Present and relay available services and resources to meet customer needs. Track progress of projects and follow up as needed. Communication Express and present information to team members, managers and customers verbally and in writing. Apply the use of telecommunication equipment and computers to optimize information relay. Strategically engage with the speaker or listener to formulate and suggest executable solutions. Research and Analysis Conduct studies and evaluations related to the tasking. Design and implement systems and procedures for analysis and verification. Seek or develop guidance from customer insight and manager directives, and leverage professional judgment and subject matter expertise. Benefits - We offer a comprehensive benefits package for Full-time Employees to include the following: • Health and Dental Insurance, • Group Life Insurance, • Short-term Disability, • Generous paid vacation and holiday leave, • 401(k)! The Bowen Group is proud to be an equal opportunity employer, committed to recruiting, hiring, and promoting qualified people of all backgrounds, regardless of sex; race; color; creed; national origin; religion; age; marital status; pregnancy; physical, mental or sensory disability; sexual orientation; gender identity or any other basis protected by federal, state or local law. _ The Bowen Group is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Note: This accessibility is intended for individuals requiring accommodation and should not be used to check the status of your application. Inquiries not specific to requesting accommodation will be discarded. _ The Bowen Group participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. Employment in this position is contingent upon the successful completion of a background check. Depending on the nature of the job duties or requirements set forth by our government clients, additional screenings such as drug testing and/or credit checks may be required. These checks are conducted in accordance with all applicable federal, state, and local laws.

About us: Foodsmart is the leading Foodcare platform in the U.S., built to deliver nutrition-driven healthcare at scale. Powered by a national network of Registered Dietitians, Foodsmart combines personalized clinical nutrition care, behavior change tools, and food benefits to improve member health outcomes while lowering healthcare costs. Our platform is designed to foster healthier food choices, drive lasting behavior change, and deliver sustainable health outcomes. Through our highly personalized, digital platform, we guide more than 3 million members—including those in employer-sponsored health plans, regional and national Medicaid managed care organizations, Medicare Advantage plans, and commercial insurers—on a tailored journey to eating well while saving time and money. Foodsmart seamlessly integrates dietary assessments and nutrition counseling with online food ordering and cost-effective meal planning for the entire family, optimizing ingredients both at home and on the go. We partner with national and regional retailers across the U.S., many of whom accept SNAP/EBT, making healthier food more accessible. Additionally, we assist members with SNAP enrollment and management, providing tangible access to nutritious food. In 2024, Foodsmart secured a $200 million investment from TPG’s Rise Fund, which supports entrepreneurs dedicated to achieving the United Nations’ Sustainable Development Goals. This investment helps us expand our reach, particularly to low-income workers who are disproportionately affected by diet-related diseases. At Foodsmart, our mission is to make nutritious food accessible and affordable for everyone, regardless of economic status. We are committed to a set of core values that shape our culture and work environment: 👥 Customer First - You start with the member and work backwards. 🚀 Make It Happen - You act with urgency, use data, and hold high standards. 🤝 One Team - You collaborate with respect and commit as a group. Whether you're a dietitian, a commercial leader, or a technologist, working at Foodsmart means being part of a team that is passionate, supportive, and driven by a shared purpose. Join us in transforming the way people access and enjoy healthy food. About the role: We are seeking a Staff Data Scientist to own the analytical strategy across Foodsmart's Member growth engine. This role spans two tightly coupled domains: marketing analytics and product analytics. On the marketing side, you will own the end-to-end acquisition funnel — from marketable lives through initial visit completion — across both our outbound (call center) and inbound (scheduling referral) channels. On the product side, you will own the member-facing funnel: onboarding flow, sign-up conversion, and the in-app experience through a member's completed first appointment. These two domains are intentionally paired because growth and product are deeply interdependent — the effectiveness of our acquisition investment is shaped by what happens the moment a member enters our product experience, and optimizing the full funnel requires owning both sides of that handoff. This is a high-impact, dom ain-owning role reporting to the VP of Analytics & Data Science. You will own the executive narrative on marketing and product funnel performance, lead our experimentation and causal inference program across both domains, and build the attribution, lifecycle, and product analytics models that shape how Foodsmart invests in acquisition and member engagement. You will also be a core contributor to building out Foodsmart's event tracking infrastructure and product analytics foundation — including our Statsig implementation — establishing the measurement architecture that makes rigorous product experimentation possible. This is a full-stack data science role. We are not looking for a pure statistician or a pure analytics engineer — we need someone who operates across the entire analytical stack: from dbt source models and semantic layer design, to BI dashboards and self-service tooling, to predictive modeling, causal inference, and optimization work. At Foodsmart, durable insight requires owning the data foundation it sits on, and impactful models require the communication infrastructure to drive decisions. We expect this person to be strong across all of it. We are a small, flat, fast-moving team that leans hard into AI-native tooling. We use Hex and its AI Agent for analysis, Omni with deep context engineering to power stakeholder self-service through its AI Agent, and we are actively expanding our use of Claude and Claude Code across our workflows. We want someone who treats these tools as force multipliers for their own output and who actively engineers context into our data models so that stakeholders can self-serve — not someone who sees analytics as a hand-cranked request queue. • Own the analytical strategy for the end-to-end marketing funnel, from marketable lives to lead generation to omni-channel engagement strategy to visit completion and re-engagement. This includes our call center function (outbound rep allocation, inbound referral scheduling, ZCC data) and member lifecycle (Customer.io journey performance, reactivation, and initial visit completion optimization)., • Own the product analytics domain: onboarding funnel, sign-up conversion, in-app engagement, and the member experience through completed first appointment. Partner with the top-of-funnel product team as their embedded analytical lead, attending product cadences and co-owning the product analytics roadmap., • Serve as the executive-facing owner of the marketing and product performance narrative: explaining why marketable lives, funnel conversion, and initial visit completion moved, what levers drove the result, and what to double down on., • Design and lead Foodsmart's experimentation program across both marketing and product, including test design, causal inference methods, readout discipline, and the intake process for stakeholder-driven test ideas. Own the StatSig implementation and serve as the internal expert on experiment instrumentation, StatSig configuration, and results interpretation., • Own and evolve our attribution framework, including scheduling episode attribution, multi-touch attribution, and media mix modeling as Foodsmart's channel portfolio grows., • Partner with Growth Marketing leadership as the embedded analytical lead: attending marketing cadences, co-owning the analytics roadmap, and driving insight into action., • Own and evolve the dbt data models for the marketing and product domains — from raw source modeling through mart-layer metrics — ensuring data quality, test coverage, documentation, and a semantic layer that makes self-service trustworthy. This is a core craft expectation of this role, not a secondary responsibility., • Engineer context into our semantic layer and BI environment (Omni) so that stakeholders and AI agents can reliably self-serve answers across the marketing and product funnel. You treat context engineering — writing descriptions, defining metrics, curating what's exposed — as a first-class part of your job., • Drive the narrative, not just the numbers — translate findings into clear, actionable recommendations for executive and marketing leadership audiences., • Raise the bar for the analytics team on the craft areas central to this role — experimentation design, dbt modeling patterns, and context engineering. You don't manage anyone, but you operate as a technical leader: establishing best practices, reviewing work, and making the team around you better., • An operator who thrives in flat, fast-moving teams. You need minimal guidance to drive outcomes and default to taking ownership rather than waiting for direction., • A domain-owning IC who is comfortable being the single point of accountability for a critical business area and the executive-facing voice on its performance., • A rigorous experimentalist who treats causal inference as a core craft, not a buzzword — with a point of view on what makes a test trustworthy and how to teach causal thinking to business partners., • A strategic partner who can translate a high-level business problem into a concrete analytical roadmap and influence senior leaders across marketing, product, clinical, and finance., • A full-stack analytics practitioner — strong across analytics engineering (dbt, semantic layer), business intelligence and dashboarding, and data science (predictive modeling, causal inference, optimization) — who doesn't silo into pure stats/Python work and understands that durable insight requires owning the data foundation, not just the models on top of it., • Deeply fluent with AI-native tooling — you see tools like Claude, Claude Code, and in-BI AI agents as a core part of how you get leverage, and you have a point of view on how to engineer the context and semantic layer that makes AI-driven self-service trustworthy., • Bachelor's degree, ideally in a quantitative or technical field (e.g., Economics, Statistics, Computer Science, Operations Research, Applied Mathematics); Master's degree is a plus., • 8+ years of experience in data science, analytics, or experimentation, with a proven track record of driving measurable impact on growth, acquisition, or lifecycle outcomes., • Deep, hands-on expertise in experimentation and causal inference. You have designed and interpreted rigorous tests (A/B, quasi-experimental, geo-lift) and can defend methodology choices under scrutiny., • Strong background in attribution modeling (scheduling episode, multi-touch attribution, media mix modeling) and a clear point of view on the tradeoffs between approaches., • Experience owning lifecycle analytics, ideally including hands-on work with Customer.io, Braze, Iterable, or a similar platform., • Hands-on experience with product analytics instrumentation — event tracking, funnel analysis, and experimentation platforms (Statsig, Amplitude, Mixpanel, or equivalent) — and a point of view on what good product measurement infrastructure looks like., • Experience with call center or contact center analytics is a plus. We leverage Zoom Contact Center (ZCC) for our outbound and inbound scheduling teams., • Expert-level proficiency in SQL and strong proficiency in Python (pandas, scikit-learn, statsmodels, etc.)., • Deep, production-level experience with dbt — including source and mart-layer modeling, testing, documentation, and semantic layer design. You have owned a dbt project end-to-end, not just contributed to one., • Experience with context engineering for BI and AI self-service: writing semantic layer definitions, metric descriptions, and data model documentation that enables reliable AI-assisted querying (Omni, Looker, or equivalent)., • Proven fluency with AI-native developer and analyst tooling — Claude, Claude Code, Cursor, Hex AI Agent, Omni AI, or equivalent — used in production analytical workflows., • Experience working in marketplace business models and/or adjacent to healthcare, Medicaid, or a similarly regulated domain is a plus but not required., • Excellent communication skills. You can distill complex models, test results, and funnel diagnostics into clear, actionable recommendations for executive and marketing-leadership audiences. $170,000 - $200,000 a year Role: Staff Data Scientist, Growth Analytics Location: Remote, USA Base Salary Range: $170,000 - $200,000 base + bonus Our salary ranges are determined by role, level, and location. Individual pay is determined by work location, job-related skills, experience, and relevant education or training. About our benefits and perks: ✅ Remote-First Company ✅ Unlimited PTO ✅ Flexible & remote location ✅ Healthcare Coverage (Medical, Dental, Vision) ✅ 401k & bonus ✅ Registered Dietitian Sessions Foodsmart is an Equal Opportunity Employer. It is our firm policy to extend equal employment and advancement opportunity to all applicants and employees without regard to race, color, national origin, citizenship status, religious creed, age, sex (including pregnancy, childbirth, breastfeeding, medical conditions related to pregnancy, childbirth and/or breastfeeding), gender, gender identity and expression, sexual orientation, marital status, disability (physical or mental) and/or a medical condition, genetic information, ancestry, veteran status or service in the uniformed services, and any other characteristic protected by applicable federal, state or local law. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Genesis Call Center recruits, trains, and manages U.S.-based Customer Service Representatives (CSRs) who support national brands across customer service, roadside assistance, healthcare logistics, retail support, and more. Our secure cloud-based systems allow team members to perform their duties from their designated workspace while contributing to a modern, environmentally conscious support model. As a W2 employer, we provide structured onboarding, real support, and real opportunities for advancement. We are hiring service-focused individuals to join our team as Customer Service Agents. In this role, you will handle inbound interactions for major brands, assisting customers with questions, service requests, account needs, and product support. You will use our guided systems and resources to deliver high-quality customer care while maintaining professionalism, accuracy, and brand alignment. This role offers schedule flexibility once certified and is ideal for individuals seeking a stable, structured support role with growth potential. High school diploma or GED Must be at least 18 years of age Authorized to work in the United States U.S. resident (excluding CA, CO, CT, MA, MD, NY, OR, WA, WI) Ability to follow detailed processes and meet performance expectations Strong communication and active listening skills Comfortable navigating computer applications and web-based tools Ability to work independently and remain accountable to schedules Preferred: Prior call center or customer service experience Bilingual (Spanish/English) preferred but not required Familiarity with phone-based or computer-based support environments Flexible scheduling options after certification Paid training following successful client certification W2 employment structure with payroll, protections, and stability Paid time off and optional supplemental insurance (Aflac) Household telehealth access through MDLive Access to performance-based incentives Career advancement pathways into support, QA, and leadership roles All applicant information is kept confidential under EEO guidelines Please Note: This role requires completion of a multi-step onboarding process, including client-specific assessments, a basic background check, and participation in a certification course before servicing begins. Follow us on Facebook at: https://www.facebook.com/GenesisCallCenter/

Join a fast-growing boutique insurance agency focused on helping people understand their Medicare Benefits. We work with underserved populations to help them navigate Medicare to identify the best benefits for their individual needs. Immerse yourself in our LOVE, LEARN, GROW culture, where the ethos of making a profound impact, fostering respect, and nurturing career development reign supreme. We offer competitive compensation, benefits, and policies meticulously crafted to uphold our unwavering commitment to our internal team and the communities we proudly serve. Join us in shaping healthier futures and embracing boundless personal and collective growth opportunities. Responsibilities for Medicare Sales Representative ● Primarily be responsible for the entire prospective beneficiary cycle that includes but is not limited to lead generation, relationship building, obtaining the Scope of Appointment, the presentation of the product, sales conversion and relationship management of a Medicare beneficiary ● Daily tasks include completing a predetermined goal of outbound calls each day to prospective beneficiaries to determine interest, eligibility, and to secure the Scope of Appointment ● Visit provider clinics in Los Angeles and Orange County to meet with beneficiaries ● Utilize a consultative sales approach to determine needs, make plan presentations, handle obstacles and close the sale over the phone or in person ● Interacts with prospective beneficiaries through education and complete enrollment application process ● Answer product and service questions in a professional and timely manner ● Perform various related duties as assigned ● Develop sites and secure organizations for community and provider-based sales and marketing activities that provide membership growth opportunity ● Attend daily and weekly team meetings to report production ● Provides and maintains reports on business activities, productivity tracking, forecasting and sales analysis ● Maintains strong familiarity with competitors and the overall market environment ● Minimum two (2) years of successful Medicare telesales, telemarketing, or customer service experience in a call center setting with a background in Medicare products ● Bi-lingual in Spanish ● Applicant must be able to travel throughout the organization's service area ● Ability to work as an independent self-starter part of a team ● Proficiency in effective verbal and written communication skills ● Effective computer and application knowledge of Client Relationship Management systems like Salesforce, Hubspot, Health plan portals, Google Workspace, and Microsoft Office suite Microsoft Word ● Be a captive agent ● Current knowledge of CMS regulations related to marketing, benefits, enrollment and other guidelines as governed by regulatory agencies ● Bachelor's degree in marketing, finance, or business administration ● Product and Benefit training and/or other CMS required courses As a venture-backed company, Wider Circle offers competitive compensation including: • Comprehensive health coverage including medical, dental, and vision, • 401(k) Plan, • Paid Time Off, • Employee Assistance Program, • Health Care FSA, • Dependent Care FSA, • Health Savings Account, • Voluntary Disability Benefits, • Basic Life and AD&D Insurance, • Adoption Assistance Program, • Training and Development, • $500 sign-on bonus And most importantly, an opportunity to LOVE, LEARN and GROW with us! Ask Claire, a wholly owned subsidiary of Wider Circle, helps newly eligible Medicare beneficiaries navigate plan selection, with a particular emphasis on supporting underserved populations at the beginning of their aging journey. We work with our provider partners to deliver bespoke educational programming and are building tech-enabled decision support tools, a network of licensed agents to support enrollment assistance. Learn more about Ask Claire at: _ _ _ _ _ _ At Wider Circle, we connect neighbors for better health. Our groundbreaking Connect for Life® program brings neighbors together in person and online for health, wellness, and social activities that improve mental and physical health. We create webs of community circles by employing local and culturally competent engagement specialists whose hand-on-hand approach to forming trusted circles is informed by a sophisticated analytics platform. We are on a mission to make the world a better place for older adults and disadvantaged communities.

Inbound licensed insurance sales role with $88K+ OTE, uncapped earnings, and company-provided warm leads. Focus on closing — not prospecting — while helping homeowners protect what matters. Kin makes life simpler, more affordable, and better for homeowners — especially in the places where climate risks, rising costs, and outdated systems make it harder. We start with smarter homeowners insurance and expand to everything homeowners need to thrive. Using data, technology, and thoughtful human support, we’re building products that are clear, fair, and help homeowners feel confident — so homeowners aren’t left behind when they need help most. Founded in 2016, Kin is a remote-first employer with Kinfolk across more than 35 states. We serve customers in 14 states (and counting). Our disciplined growth, strong customer satisfaction, and focus on long-term sustainability fosters outstanding growth, attracts marquee investors, and earns recognition and accolades, including: Built In Chicago's Best Places to Work, Midsize Companies (2021-2026) Forbes' America's Best Startup Employers (2026) Inc. 5000 Fastest-Growing Private Companies Forbes’ Fintech 50 (2023-2026) Great Places to Work Certified (May 2024-May 2027) Most importantly, we’re building Kin to be a place where people do meaningful work with real impact — for our customers, our communities, and each other. We're excited to tell you more about how you can contribute to our rapid growth, strong unit economics, profitability, and excellent customer ratings. To learn more about how we work and what we’re building, visit and . We’re looking for licensed Insurance Sales Agents to help homeowners confidently navigate home insurance and related products during key moments in their lives. As a critical part of Kin’s growth strategy, this role exists to convert high-intent homeowners into long-term customers through expert guidance, trust-building, and consultative sales. With qualified leads provided by our Marketing team, you’ll focus on what you do best — connecting with customers, closing sales, and delivering an exceptional experience from first contact to bind. This is a high-impact, high-earning role at a moment of strong company growth, where top performers consistently reach six figures and beyond through uncapped commissions and performance incentives. Shift & Training Requirements Must be available Monday–Friday for one of the following shifts (assigned based on business needs): 9:00 AM – 6:00 PM CST 11:00 AM – 8:00 PM CST Rotating Saturday shift required every 4–6 weeks Mandatory paid training period of 8+ weeks Connect with potential customers by handling inbound inquiries via phone, email, and text to understand their needs and recommend tailored insurance solutions Consistently meet or exceed sales targets by building strong customer relationships and applying effective, consultative sales techniques Clearly communicate the value and benefits of Kin’s insurance products while addressing customer questions with confidence Leverage company-provided qualified leads and execute consistent follow-up to move customers through the sales funnel to close Partner cross-functionally with underwriters and customer service representatives to ensure a smooth experience from initial inquiry through policy issuance Simplify complex insurance concepts and guide customers toward coverage that best protects their most important assets At least 6 months of P&C insurance experience in a fast-paced sales environment (homeowners, auto, and/or call center experience a plus) Active P&C license in your current state of residence Proven track record of closing sales and exceeding targets Ability to build trust quickly through clear, confident communication Comfort adhering to performance metrics, schedules, and training requirements Proficiency with CRM systems and telephone software, including managing multiple platforms simultaneously Self-motivated, results-driven mindset with a passion for hitting goals Bonus qualifications: Licensed in California Surplus Lines License We’ll also consider candidates who have prior insurance sales experience (even if not recent) with an active license and CE, or strong sales experience from other industries. We believe a great hiring experience should be clear, respectful, and human. We’ll accept applications for this position on an ongoing basis. While our recruiting team uses AI tools for efficiency, resumes are still screened by Kin’s in-house recruiters, and candidate evaluations and hiring decisions are made by recruiters and hiring teams. Rest assured, real people make real decisions. The hiring process and timeline for each role will vary, depending on the position. However, here are some things you can expect from us: Prompt updates and feedback following interviews Interviews with recruiters, hiring managers, and members of teams Skills assessment relevant to the position Genuine, thoughtful human interaction at every step Compensation at a glance Base salary of $60,000 ($63,500 for bilingual agents) On-target earnings (OTE) starting at $88,000, with uncapped earnings $4,000 annual bonus tied to policy attainment goals Ongoing monthly bonus eligibility through the Kin Sales Incentive Program This role is eligible to earn additional monthly incentive compensation through the Kin Sales Incentive Program. Incentives & recognition Terry Berry Perks Program President’s Club (Top 15 agents) Milestone Program for premium achievements Monthly agent and team recognition awards Total rewards & benefits Medical, Dental, Vision, Life, Short- and Long-Term Disability Employee Assistance Program Voluntary benefits including accident, hospital indemnity, critical illness, legal assistance, and pet insurance Benefits eligibility beginning the first of the month following start date Company equity via Restricted Stock Units (RSUs), based on role and level 401(k) with up to 4% company match 11 days accrued PTO, 7 paid sick days, and 8 paid company holidays Paid Parental Leave: 14 weeks (birthing parents) 8 weeks (non-birthing parents) Professional development and career mobility opportunities Referral bonuses We don’t just hire for skills. We hire for alignment. Kinfolk bring diverse perspectives, but we’re united by a shared set of values that shape how we work and how we show up for each other and our customers. Run through walls, together - Every one of us is responsible for creating the culture we want to work in. High performance. Low drama. Always respectful. We assume the best in each other and challenge ideas, not intentions. We show up, work hard, and play to each other's strengths — because that’s how great teams win. Raise the bar. Drop the ego - Attitudes are contagious. Every one of us is responsible for creating the culture we want to work in. High performance. Low drama. Always respectful. Like professional sports teams, we win by working in sync. We show up, work hard, and play to each other’s strengths. Act like an owner - We are owners, fully accountable for achieving Kin’s mission. That requires positive, proactive, big-picture thinking well beyond our job descriptions. Ask questions, Take ownership. Do the right thing, even when it‘s hard. Because when Kin thrives, so do you. And so do our customers. Operate lean. Deliver more - We build efficiency into everything we do. Each dollar we save gets reinvested to deliver more to our customers: better pricing, more products, and new innovations. We work smarter by relentlessly prioritizing and using technology, including AI, to multiply our impact. Lean is about focus, not deprivation. Lean isn't a limitation — it's our competitive advantage. Keep asking ‘What if?’ - We value curiosity. To make insurance better for our customers, we experiment. We embrace insights. And we base decisions on data rather than assumptions. We see setbacks as opportunities for growth and are always learning and improving. Both individually and as a company. We are a remote-first company with offices in Chicago, IL and St. Petersburg, FL where teams can come together for collaboration. For Sales Agents and Customer Service Agents: These roles sit in any of the following 30 states: AL, AZ, CO, FL, ID, IL, IN, KS, KY, MA, MD, ME, MI, MO, MT, NC, NE, NM, NV, NY, OH, OK, PA, SC, TN, TX, UT, VT, VA, WA, and WI. For all other positions, these roles can sit in any of the following 40 states: AL, AR, AZ, CA (exempt only), CO, CT, FL, GA, ID, IL, IN, IA, KS, KY, MA, ME, MD, MI, MN, MO, MT, NC, NE, NJ, NM, NV, NY, OH, OK, OR, PA, SC, SD, TN, TX, UT, VT, VA, WA, and WI. Please only apply if you are able to live and work full-time in one of the states listed above. For remote technical positions located in Canada, we are only able to hire individuals who reside in Ontario. Applicants must be able to live and work full-time in Ontario to be considered. State locations and specifics are subject to change as our hiring requirements shift. Kin is proud to be an Equal Employment Opportunity and Affirmative Action Employer. We don't just accept difference – we honor it, nurture it, and celebrate it. We don’t discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Kin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require accommodation, please contact us by sending an email to careers@kin.com

At NeuraFlash, Part of Accenture, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, Amazon, and Salesforce innovation, we craft intelligent solutions—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies. We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash, Part of Accenture, was selected as the only partner for the private beta prior to launch. Post-launch, we’ve earned the distinction of being Salesforce’s #1 partner for Agentforce, reinforcing our role as pioneers in this transformative space. Be part of the NeuraFlash, Part of Accenture journey and help shape the next wave of AI-powered transformation. Here, you’ll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you're developing advanced AI-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. If you’re ready to make your mark in the AI space, NeuraFlash, Part of Accenture is the place for you. • Ensure customer success in building and launching Amazon Connect solutions for NeuraFlash, Part of Accenture customers, • Conduct technology assessment and audits to identify the need (from an ROI and Outcomes perspective) to move to CCaaS AWS Connect Platform, improving agent experience and productivity, • Facilitate business process reviews to identify customer requirements and processes, • Educate customers on the value proposition of AWS, and participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud, • Lead discovery for customers, help customers build ROIs for projects, and deliver presentations and estimate for delivering that ROI, • Translate customer requirements into contact center design, leveraging best practices, and other AWS Services, • Oversee and mentor technical teams, providing guidance and support to ensure that proposed solution (on Salesforce and AWS Cloud) is delivered on time, on budget, and to the required quality standards, • Act as a liaison between technical teams and business stakeholders, communicating technical concepts in a clear and understandable manner, and managing expectations and priorities, • Drive best practice contact center design into each and every aspect of solution delivery, • Effectively manage all aspects of project and customer communications, • Deliver customer end user training and documentation, • Exercise independent judgment, and take the lead role on enterprise level projects with minimal direction from senior management, • Lead vision and strategy discussions with contact center and customer service leadership and management, • Customer-facing contact center experience, • Experience building integrations across WFM, CRM, and contact center solutions, • Experience with communications protocols and APIs such as WebRTC and SIP, • Experience with hands-on Scripting/coding (e.g., python, java, c#, .NET, Node.js), • Communication and presentation skills with a high degree of comfort speaking with executives, IT Management, and customers, • API integration experience, • Strong troubleshooting and debugging skills, • Experience with Cloudformation, Contact Flow Design, Lambda Integration, Lex Integration, and Call Center Routing, • Knowledge of automation tools and frameworks for building, testing, and deploying software, such as Jenkins, GitLab CI/CD, CodeDeploy, • Contact Center architecture knowledge, • Experience in technology/software sales, pre-sales, or consulting, • Advanced knowledge of AWS services and cloud architecture, • Salesforce knowledge and familiarity with Salesforce Service Cloud, • Contact center product knowledge of other platforms (Genesys, Cisco, Avaya, Twilio, etc.), • Experience with WorkForce Management solutions, • Experience working with outbound dialers and campaign management, • Knowledge of software development methodologies such as Agile and Scrum, • AWS Cloud Practitioner Certification, • AWS Developer Associate Certification or Professional, • AWS Solution Architect Certification or Professional, • Salesforce Certified Administrator Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted on 05/08/2026 and open for at least 3 days. California Annual Salary Range $94,400 - $266,300 USD Cleveland Annual Salary Range $87,400 - $213,000 USD Colorado Annual Salary Range $94,400 - $230,000 USD District of Columbia Annual Salary Range $100,500 - $245,000 USD Illinois Annual Salary Range $87,400 - $230,000 USD Maryland Annual Salary Range $94,400 - $230,000 USD Massachusetts Annual Salary Range $94,400 - $245,000 USD Minnesota Annual Salary Range $94,400 - $230,000 USD New York / New Jersey Annual Salary Range $87,400 - $266,300 USD Washington Annual Salary Range $100,500 - $245,000 USD Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the _ Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. • Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you're one of over half of our NeuraFlash, Part of Accenture Family who work remotely, we’re focused on keeping everyone connected and unified as one team., • Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. So, if you have a passion for adventure and don't mind a little jet-setting, this opportunity could be your ticket to exploring new places while making a positive impact on clients., • Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn’t possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it done, • Collaboration: You have a voice here! If you work with a team of smart people like we do, it’s a no-brainer to take suggestions and feedback on how to keep NeuraFlash, Part of Accenture thriving. Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small., • Celebrate Often: We take our work seriously, but we don’t take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we don’t forget to slow down and celebrate the big things and the small things together.

Job DescriptionDescription: We are hiring BDC Representatives for our fast paced and high-volume dealership! Computer skills, and phone skills are required. The BDC Representative is responsible for gathering information, following up on leads and working as a customer service agent for both the potential customer and the Service consultants in an office setting. You will be sending emails, making service calls, and setting appointments for our service department to help grow our business! Automotive BDC Representative Responsibilities: • Handle incoming and outgoing phone calls, text messages and emails., • Work in our call center staffed and managed by the dealership, and handle our customer contacts, service, follow-up and lead generation., • Prospect follow-up calls, set appointments for service and gauge customer satisfaction., • Answer customer internet inquiries by both email and phone., • Schedule service appointments and reschedule no-show customers., • Contact customers based on current marketing incentives., • Follow up with existing and potential customers to generate appointments., • Follow up in a manner that results in the customer visiting the dealership., • Exhibit ethical behavior, provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers.Requirements: Automotive BDC Representative Qualifications: • The ability to manage a high volume of inbound and outbound sales and service call volume, internet leads and call lists., • Overall knowledge of automotive service department operations., • Display strong organization skills., • Bilingual is a plus., • Must have a valid driver’s license.

The Opportunity: More than 80% of Americans own a car and see it as one of their biggest financial commitments, yet managing one still means paperwork, phone holds, and switching between apps that don't talk to each other. _ built the first app to manage it all (insurance shopping, refinancing, safety, and repairs) and since launching in 2019, we've grown to over 5M customers. Every one of those customers holds an active policy with one of Jerry's 55+ insurance carrier partners, and their needs don't stop the day they sign up: cars get added, drivers move out, lienholders change. As a Customer Support Agent, you're the person who takes that call, makes the change, and keeps the policy (and the customer) with Jerry. How you will make an impact: Respond to inbound calls from existing customers Process service requests such as adding/removing vehicles and drivers, adding lienholder information, sending policy documents, etc. Help customers with questions they have regarding existing insurance policies in relation to coverages or policy benefits or make changes to existing policy Work to retain Jerry policyholders by actively finding solutions for customers who are at risk of cancellation Who you are: You can multitask and manage multiple competing priorities You are passionate about helping others You have 2+ years of experience working in a call center environment Compensation and perks: Hourly wage: $19.00 - 21.00 We will pay for your P&C license (expected within 60 days after starting) Medical, dental, vision insurance, 401K match Ability to work remotely (we provide work equipment) Ongoing training and mentorship from our leadership team An outstanding portfolio of insurance carriers and products - we work with over 55 carriers to ensure we can offer our customers the best options for them This role includes flexible scheduling options, with the choice between a 5-day, 8-hour schedule or a 4-day, 10-hour workweek. While we appreciate your interest and application, due to the volume of applications we receive, only applicants under consideration will be contacted. Please note: Jerry.ai is only able to hire employees who currently reside in AZ, CA, CO, FL, GA, IL, MA, NC, NJ, NV, NY, OR, TN, TX, UT, VA, or Ontario, Canada. We cannot accept applications from candidates residing elsewhere at this time. Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at _ The successful candidate’s starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants. We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits. About Jerry.ai Your car and your home are your most expensive assets. And for most people, these aren't just purchases, they're the physical embodiment of the life you've worked hard to build. Yet the experience of owning them is stuck in the 90s. Every step of the journey — buying, insuring, maintaining, repairing, selling — is fragmented, complicated, and expensive. Imagine having a trusted friend in your pocket who takes care of everything: they find you the right car or home at the right price, lock in the best insurance rate without you lifting a finger, remind you before that service appointment turns into an expensive repair or, worse, an accident, and help you sell at the best price when the time is right. That friend is Jerry. Jerry is building the first AI agent to manage all your physical assets. We started with car insurance in 2019, became one of the top 3 brokers in the U.S., then added driving insights, diagnostics, and a repair marketplace. We've reached 5M+ customers, raised $240M+, and have been profitable since 2024. We're now expanding into home, motorcycle, RV, and beyond. We’re fully remote with offices in Palo Alto, New York, Chicago, and Toronto.

Location: Remote: California. Location Status: Work will be primarily performed remotely from home office. Employee may be required to utilize personal phone and internet services to perform telecommuting with reimbursement according to Race's telecommuting policy. Occasional travel to and work from other Race offices or off-site locations may be required. 100% Company-Paid Medical and Dental Benefits Free Fiber Internet Service Comp: $22-$25 USD per hour Shift: 5 days @ 8 hours Who We Are: We're more than a fiber internet provider, we're your neighbors, committed to connecting California communities since 1994. At Race, relationships matter as much as speed. We combine cutting-edge technology with a genuine, people-first approach that makes every interaction feel personal. Our team operates like family: collaborative, supportive, and dedicated to making a real difference. When you join Race, you're not just accepting a job, you're becoming part of a team that values integrity, celebrates wins together and believes that meaningful work happens when great people connect with great purpose. Position Impact: The Customer Relations Agent 2 is a team player with integrity and an ability to lead by example. A successful CRA Level 2 will stay on track with goals and KPIs while providing an excellent support experience to both customers and internal field technicians. Level 2 is responsible for handling escalated troubleshooting for customer issues, supporting technicians during installs, repairs, and troubleshooting in the field, and working with the Network Engineering team to support Enterprise and Business customers. Qualifications and Experience: • Eligibility for US Employment without sponsorship, • Minimum of 18 years of age, • High School Diploma or GED or equivalent combination of education and experience is required, • Customer service support experience or experience in Sales is preferred, • Familiarity with CRM systems and practices desired, • 2-3 years of experience in customer service or a related field, preferably in the telecom industry, • Familiarity with telecom products, services, and technology, and the ability to stay up-to-date with industry developments and trends, • Proficiency in using customer service software, such as CRM systems, call center software, and ticketing systems, • Flexibility to work nights, weekends, and holidays, • The ability to effectively communicate in English, including speaking, reading, writing, and comprehension, as necessary for effective job performance and workplace communication, • Proficiency in Spanish Language desirable Skills: • Proficient use of MS Office applications including Teams, Word, Excel, and PowerPoint; teleconferencing applications, • Functional use of common office equipment, computers, and office software Essential Duties and Responsibilities: Customer Interaction and Support: · Manages incoming and outgoing calls, chats, and/or emails · Identifies and assesses customers’ needs to achieve the best solution · Builds sustainable relationships and trust with customers · Handles a high volume of customer inquiries through various channels · Resolves customer complaints and issues effectively and efficiently · Collaborates with other teams to ensure a seamless customer experience Training and Onboarding: · Trains and onboards new hires to the department · Provides support to the Field Technicians and Level 1 Team Documentation and Reporting: · Takes responsibility for day-to-day tasks being completed · Keeps records of customer interactions and processes customer accounts · Provides accurate and detailed reporting to support manager · Maintains SOP updates for Level 2 Communication and Escalation: · Follows and enforces communication procedures, guidelines, and poli · Identifies when to escalate and understands escalation procedures · At management discretion, provides support to the Level 1 team with handling incoming customer interactions and creating tickets Technical Troubleshooting: · Identifies and troubleshoots technical issues with telecom services · Continuously develops and maintains knowledge of telecom products, services, and industry trends Availability and Flexibility: · Open availability including nights, weekends, and holidays required _ Other duties as assigned. _ As Part of Our Team, You Will Enjoy: • 100% Employer-paid medical, dental, vision, and life for all our employees, • 401 (k) with 100% Employer-matched up to 4% of your annual income, • Generous paid time off including sick, vacation, holiday and birthday pay, • Free Race highspeed internet and phone service where available

Looking to join our team? Here’s what we’re looking for! Do you want to help millions of car enthusiasts, racers, and gearheads create meaningful experiences they’ll remember forever? Do you thrive when you have to solve problems on the fly and troubleshoot issues along the way? We are looking to hire the best talent to join our Customer Experience team in January! We are looking for candidates to fill the following FT shift hours: 10:00 a.m. – 7:00 p.m. Central Time, these shifts would entail a 5-day work week that includes every Saturday. Our next training class will begin Monday, March 2nd. Training will last for approximately 4 weeks and will be Monday-Friday from 10:00 a.m. - 6:30 p.m. Central Time with a half-hour lunch. Our call center hours of operation are Monday-Sunday 7:00 a.m. - 10:00 p.m. Central Time. We believe strongly in our company values and live them out each day! We work together as One Team across all departments, Choose Positivity in everything we do, put People First, encourage speaking up because You Have a Voice, and above all else, we are Driven to Succeed. If you can embrace these values and they align with who you are, then we’d love to chat with you! Job Overview The Customer Experience (CX) Agent I is an entry-level member of the CX Sales Chapter and is the first point of contact for Speedway Motors retail customers. This role is sales-focused, and the primary duties are answering inbound phone calls to place customer orders, answer basic product-related questions, and answer questions about the status of previous orders. The CX Agent I is expected to utilize digital web resources while assisting customers over the phone in real-time. Here are the specifics: • Answer inbound calls courteously and professionally while building a positive rapport with current and potential Speedway Motors customers., • Use computer software efficiently and accurately as the primary tool for entering customer orders., • Navigate Speedway Motors websites to answer basic product fitment, technical specification, and availability questions., • Upsell and cross-sell products and services to customers over the phone as necessary., • Transfer advanced customer technical product question calls, post-purchase order calls, and escalate customer calls to agents in the CX Auto Tech and CX Support chapters when appropriate., • Occasionally make outbound follow-up telephone calls to Speedway Motors customers., • Use Microsoft Outlook and Teams daily to interact with co-workers and leadership as well as Speedway Motors customers., • Create service tickets related to external customer needs and internal order fulfillment processes., • Constantly work to improve processes; make suggestions for productivity improvements, and optimize employee workflow, while continuing to meet our customers’ needs., • Maintain regular and reliable attendance., • Perform all other duties as assigned or needed. We’ll take care of you – here's how! We put our employees first, and care about your well-being and personal life. From a competitive benefits package and 401k plan to growth opportunities, we have your best interest in mind, always. • Comprehensive Health, Dental and Vision Insurance, • Retirement Plan with Company Match, • Paid Time Off, • Paid Holidays, • Paid Parental Leave, • Continuing Education Reimbursement, • Wellness Program and Healthy Living Reimbursement, • Discount on Speedway Motors Product, Rent Discount for all Speedway Properties (Lincoln, NE), and Referral Bonuses., • Growth Opportunities Work Environment While we do offer the opportunity to work remotely, remote work opportunities can only be performed in the following states: Arizona, Florida, Illinois, Indiana, Kansas, Michigan, Nebraska, North Carolina, Texas, West Virginia, Wisconsin, and Wyoming. • Ability to rarely lift and carry <25 lbs. and rarely push/pull up to 50 lbs., • Constant sitting or standing per desk preference, • Ability to listen and communicate clearly and professionally with customers, • Rare bending/reaching, twisting, • Frequent pinching, grasping, fine manipulation with fingers to use computer and phone, • Heated and air-conditioned indoor work What you’ll need to succeed: • Associate degree OR equivalent experience in customer service., • Must be able to maintain regular and reliable attendance., • Excellent data entry, typing, and 10-key skills., • Must be able to multitask, using multiple programs simultaneously., • Superior customer service skills (including questioning, verifying, listening, establishing rapport)., • Must be able to interpret written communications and comprehend the English language., • Able to work independently as well as effectively in a team environment., • Must have a designated workspace that is free from noise or other distractions to be able to concentrate on our customers’ phone calls., • Computer equipment is provided. You will be required to be hard-wired to your Internet router while working. Preferred Experience: • Automotive Experience highly preferred but not required. We provide resources for you to succeed!, • 2 years of customer service experience. If this sounds like you, we would love you to join our Speedway Team! Please include your resume and cover letter to help us get to know you better.

Job Description CUSTOMER CARE TEAM LEAD Location: In-Office (Stafford, TX) Reports to: Senior Manager - Customer Care Manager Classification: Non-Exempt Position Summary The Customer Care Team Lead is a key leadership role within the contact center, responsible for overseeing a team of in-house agents as well as a partnered near shore agent team. This role ensures consistent performance, quality, and customer experience, bridging day-to-day operations with the coaching and accountability needed to drive results. This is a performance-driven leadership role. The expectation is to lead by example, supporting agents through complex cases, maintaining high standards of empathy and efficiency, and ensuring all agents are aligned with cpap.com’s policies, processes, and customer care standards. This role acts as the key link between our customers, front-line teams and cx leadership, ensuring smooth daily operations, consistent service quality, and ongoing team development. The position is responsible for coaching agents, driving performance, monitoring quality, and leading continuous improvement initiatives that enhance both operational efficiency and the customer experience. What You'll Own • Lead and develop the in-house team and near shore agents, by providing coaching, performance management, escalation support, training, and day-to-day operational guidance to ensure a high-quality customer experience., • Oversee team performance and operational excellence by monitoring key metrics, identifying improvement opportunities, implementing process enhancements, and ensuring agents are equipped with the knowledge and tools needed to deliver an exceptional customer experience., • Lead day-to-day support operations, ensuring efficient processing, adherence to company policies, seamless customer communication, and effective management of workflows., • Champion and lead strategic initiatives that support company goals, collaborating across departments to identify opportunities, drive process improvements, implement scalable solutions, and deliver measurable business impact. Partner with management on a regular basis to continuously improve performance, customer interaction quality, and customer satisfaction. What Success Looks Like • In-house and near shore teams consistently hit or exceed performance targets., • Near shore agents operate in full alignment with cpap.com’s policies and customer experience standards., • Agents on both teams feel supported, coached, and equipped to handle complex customer resolutions with confidence., • Escalations are resolved quickly and fairly, maintaining customer trust even in challenging situations., • Quality audit scores reflect consistent policy application and empathetic and professional communication., • Team Lead takes ownership of outcomes across all agents and actively drives improvement without waiting to be directed., • Committed to the success of the team and dedicated to supporting company objectives through collaboration, accountability, and continuous improvement. Experience • 2+ years of customer service or returns/logistics experience, preferably in e-commerce or medical/healthcare products, • 1+ year in a lead, senior, or supervisory role formal or informal, • Experience working with or overseeing a BPO or near shore/offshore partner team preferred, • Proven track record of meeting or exceeding performance targets in a returns or customer care environment, • Strong attention to detail, accurately applying and enforcing policy rules (eligibility windows, condition requirements, fee structures) is critical, • Empathetic communicator with the ability to coach others engaging with customers navigating sleep apnea diagnoses and therapy challenges, • Comfortable working across returns portals and CRM/call center platforms such as Shopify, Gorgias, and Aircall, • Comfortable communicating cross-functionally and with external partner teams Knowledge, Skills & Abilities: • Strong communication, active listening, and coaching ability, • Confidence in handling objections and de-escalating difficult situations, • Ability to simplify complex policy and product information for agents and customers, • Attention to detail with order accuracy and documentation, • Data-oriented mindset, comfortable tracking metrics and spotting performance trends across multiple teams, • Team-first attitude with the ability to hold others accountable with professionalism and empathy, • Strong sense of ownership and initiative; doesn’t wait to be asked, • Adaptable and calm under pressure in a fast-paced, multi-team environment Work Environment Temperature controlled office environment of quiet to moderately quiet sound level. This role also involves frequent visits to the temperature controlled and not temperature controlled warehouses where appropriate footwear and clothing are required. Some travel will be required to industry conferences and visits to manufacturers. Physical Requirements This position requires frequent sitting, occasional walking, standing, stooping, bending and twisting of the neck, bending and twisting from the waist, and reaching overhead. This position requires some fine manipulation and simple grasping of both right and left hands (e.g. working with computer equipment and testing products.) This position requires occasional lifting of not more than 40 lbs. This position requires close vision (clear vision at 20 inches or less) and the ability to adjust focus and requires relative good hearing to be able to hear sounds from products.

No commute needed should you choose to work from home remotely. If you are a call center representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Work part-time from home and earn up to $750 per week.

At Houston Methodist, the Nursing Professional Development Leader I (PDL I) position is an entry-level nursing professional development position primarily practicing in the hospital central department, or learning environment, with emphasis on core hospital-based programs impacting a variety of nursing and interdisciplinary learners. This position is progressively building knowledge and skill in the facilitation of learning through active participation in Nursing Professional Development (NPD) responsibilities and collaborating on teams. The PDL I position influences the professional practice of nursing and other healthcare learners, to create a positive impact on the patients and families served, as well as overall population health. This NPD practitioner, guided by the organization's mission and vision, facilitates ongoing learning, change, and role competence and growth through engaging with learners in the following areas of responsibility including inquiry, competency management, collaborative partnerships, orientation/onboarding, role development, and education. In each area of responsibility, the PDL I position may assume the role of learning facilitator, change agent, mentor, champion of inquiry, advocate for NPD specialty, and a partner for practice transitions. FLSA STATUS Exempt QUALIFICATIONS EDUCATION • Bachelor’s degree or higher from an accredited school of Nursing, • Master’s degree in education field preferred EXPERIENCE • Four years nursing clinical experience, • Nursing professional development experience preferred LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • Magnet ANCC-recognized Certification (HM) within 6 months Preferred, • ACLS - Advanced Cardiac Life Support or Instructor (AHA) or, • PALS - Pediatric Advanced Life Support or Instructor (AHA) KNOWLEDGE AND ABILITIES • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations, • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security, • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles, • Acts as an effective change agent, • Ability to apply evidence-based practice, • Demonstrates ability to plan, organize, and follow through on assignments and/or projects, • Exhibits leadership abilities including collaboration, consultation, and coaching skills, • Demonstrates proficient time management skills, • Ability to utilize adult learning theory; knowledge of current educational technologies, • Maintains Working knowledge of electronic resources, including Microsoft applications ESSENTIAL FUNCTIONS PEOPLE ESSENTIAL FUNCTIONS • Promotes a positive workplace environment which is conducive to ongoing professional learning, to advance individual, departmental, organization, or system-level goals. Strives to support role transitions, clinical ladder advancement, professional certification, and excellence recognition programs., • Engages in collaborative partnerships with internal and external stakeholders, including through Shared Governance participation, to drive professional development initiatives and achieve optimal results., • Serves as a clinical resource utilizing effective communication skills. Utilizes peer-to-peer accountability towards improvement of department score for employee engagement. SERVICE ESSENTIAL FUNCTIONS • Participates in the delivery of core, entity-wide learning activities, and may collaborate with other practitioners or interdisciplinary team members. Applies the education process through completion of an assessment, identification of practice gaps (including lack of knowledge, skill, or inability to translate knowledge into practice), identification of desired outcomes, planning, facilitation of learning, and evaluation., • Reports professional development initiative outcome measures to relevant stakeholders and engages in action planning, as necessary, to meet learner needs, and entity-based goals., • Participates in program instruction which may include orientation, practice transition, and role development. QUALITY/SAFETY ESSENTIAL FUNCTIONS • Participates in quality improvement initiatives, as identified through assessment data and knowledge of key quality indicators., • Participates in initial and ongoing competency assessments, utilizing a variety of validation methods, and guided by appliable standards and evidence., • Integrates applicable evidence, policies, procedures, regulatory guidance, instructional technology, and adult learning theory into educational offerings. FINANCE ESSENTIAL FUNCTIONS • Initiative-taking to independently manage time effectively and prioritizes daily tasks to meet address needs and achieve goals., • Positively impacts quality and finance outcomes through efficient utilization of resources and makes appropriate recommendations. Reports variation in anticipated needs or expected resource utilization. GROWTH/INNOVATION ESSENTIAL FUNCTIONS • Promotes a spirit of inquiry by applying evidence-based practice and research in patient care. Participates and collaborates in clinical inquiry projects., • Acts to address learners’ growth opportunities to ensure patient care meets and/or exceeds the standards of care., • Completes and updates My Development plan (MDP) on an ongoing basis to build nursing professional development knowledge and skill. SUPPLEMENTAL REQUIREMENTS WORK ATTIRE • Uniform: No, • Scrubs: Yes, • Business professional: Yes, • Other (department approved): No ON-CALL* *Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below. • On Call* No TRAVEL** Travel specifications may vary by department • May require travel within the Houston Metropolitan area Yes, • May require travel outside Houston Metropolitan area No QUALIFICATIONS EDUCATION • Bachelor’s degree or higher from an accredited school of Nursing, • Master’s degree in education field preferred EXPERIENCE • Four years nursing clinical experience, • Nursing professional development experience preferred LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • Magnet ANCC-recognized Certification (HM) within 6 months Preferred, • ACLS - Advanced Cardiac Life Support or Instructor (AHA) or, • PALS - Pediatric Advanced Life Support or Instructor (AHA) Company Profile: Houston Methodist Hospital is recognized by U.S. News & World Report as the No. 1 hospital in Texas and one of America’s “Best Hospitals.” As a full-service, acute-care hospital located in the Texas Medical Center and the flagship hospital of Houston Methodist, it has evolved into one of the nation’s largest nonprofit teaching hospitals and a leader in innovative medical research with a comprehensive residency program. Two of Houston Methodist’s primary academic affiliates are among the nation’s leading health care organizations: Weill Cornell Medicine and New York-Presbyterian Hospital. Houston Methodist also has affiliations with Texas A&M University and the University of Houston. Houston Methodist Hospital offers unparalleled care for thousands of patients from around the world. Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the RN III Charge role is a licensed professional Registered Nurse (RN), who, as an advanced clinician, functions at the Proficient stage of Benner's model of clinical practice. This position creates an environment for the management and delivery of safe patient care. In addition to fulfilling the duties and responsibilities of a clinical nurse, the RN III Charge position is a role model and coach to department personnel and assists in developing their skills and knowledge. This position provides nursing care to a diverse patient population. Besides conducting nursing assessments, assisting with exams and treatment and maintenance of medical records, this position assists in coaching and mentoring department staff in areas of clinical and professional practice. Role modeling compassionate communication with physicians and the interprofessional health care team, the RN III Charge assumes leadership responsibilities with high level contributions at the bedside, unit, service line, and across the institution. Responsibilities for this position may include but are not limited to leading unit and shared governance activities, assessing unit needs related to practice and improvement opportunities, serving as a clinical resource for both unit and hospital staff and coordinating unit and hospital-wide education in partnership with management. FLSA STATUS Non-exempt Acute Care Nights QUALIFICATIONS EDUCATION • Bachelor's degree or higher from an accredited school of Nursing EXPERIENCE • Three years clinical nursing experience with demonstration of progressive leadership skills, • One year in specialty preferred LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • NIHSTROKE - National Institute of Health Stroke Scale Certification (AHA) - American Heart Association within 4 months and, • Magnet-ANCC Recognized Certification (HM) Preferred • ACLS - Advanced Cardiac Life Support or Instructor (AHA) within 4 months KNOWLEDGE AND ABILITIES • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations, • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security, • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles, • Acts as effective change agent, • Strong assessment, organizational and problem solving skills as evidenced by capacity to prioritize multiple tasks and role components, • Ability to function independently and exercise judgment in interactions with physicians, interprofessional healthcare team and patients and their families, • Uses critical thinking skills and clinical judgment to work autonomously as defined by the Nurse Practice Act, • Demonstrates proficient time management skills, • Demonstrates highly developed assessment skills; contributes to policies, procedure and protocols, • Has knowledge of Nursing Unit’s Dashboard and Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) scores, • Demonstrates expertise in operating the electronic medical record, • Maintains level of professional contributions as defined in Clinical Career Path program guide ESSENTIAL FUNCTIONS PEOPLE ESSENTIAL FUNCTIONS • Role models fair and consistent leadership skills for effective team dynamics and teambuilding strategies through problem solving, coaching, and developing staff. Coaches staff to use efficient and effective communication, which includes active listening and teaching, to establish and maintain a team environment, and to include the patient and family as a part of the team regarding their plan of care. Provides input into staff performance reviews, as appropriate., • Functions as a mentor and resource to unit staff, provides oversight for students/new employee/preceptorships. Identifies levels of organizational conflict and applies tools to effectively resolve concerns, complaints or conflict with patients, families, physicians and other interprofessional health care team members., • Fosters staff engagement by demonstrating active listening, requesting and acknowledging feedback, making equitable decisions, providing rationale when appropriate, and supporting organizational goals. Anticipates the needs of the staff members and proactively offers assistance. Role models interprofessional communication and assists with staff stress management as needed. Improves department score for turnover/retention/employee satisfaction on unit-based scorecard. SERVICE ESSENTIAL FUNCTIONS • Leads the patient and family-centered care standards, as outlined in the Houston Methodist Professional Nursing Practice document. Mentors others regarding specialty populations; audits plan of care. Practices in a manner that is congruent with cultural diversity and inclusion principles., • Maintains ongoing interactions with patients, families, and staff on the improvement of patient care through leader rounding. Demonstrates effective collaboration with other departments regarding patient process issues., • Drives department service standards and activities to improve department score for patient satisfaction on unit-based scorecard, through role modeling and fostering accountability. QUALITY/SAFETY ESSENTIAL FUNCTIONS • Role models the standards of care related to the nursing process, as outlined in the Houston Methodist Professional Nursing Practice document, by actively participating in meeting and improving nurse sensitive quality indicators and patient safety goals. Participates in the creation of a continuous improvement environment by promoting situational awareness, and using teachable moments., • Coordinates nursing care throughout the shift considering patient acuity, staff skill level and safety to ensure that our duty to our patients can be met. Role models the standards related to regulatory requirements and professional practice as outlined in the Houston Methodist Professional Nursing Practice document., • Facilitates seamless patient flow to/from/through the department, leading the delivery of quality family-centered care throughout the continuum of care. Ensures the patient plan of care is accurate and timely, coaching staff if documentation deficiencies are identified. Works closely with the OAs and bed management regarding timely patient placement. Proactively recognizes, determines a plan of action, and responds to situations, such as Rapid Response/CERTs, and emergency codes., • Leads initiatives to improve quality and safety scores on the unit and hospital scorecards, through peer-to-peer accountability, reporting near misses and identifying solutions by collaborating with the interprofessional team. Role models situational awareness, using teachable moments to improve safety. Assists with audits as needed. FINANCE ESSENTIAL FUNCTIONS • Attends daily care coordination rounds to facilitate patient progression. Ensures that follow-up has been implemented on any concerns or issues identified by the team. Manages productivity in accordance with staffing grid., • Provides input into unit resource utilization including unit capital and operational budget needs. Oversees shift by shift resource utilization through the allocation of staff, supplies and contributions to the patient throughput., • Implements department strategies to achieve financial target on unit-based scorecard and mentors others to do the same through timely documentation of care, decreasing length of stay, optimizing efficiency, minimizing incidental overtime, and other areas according to department specifications. GROWTH/INNOVATION ESSENTIAL FUNCTIONS • Fosters identification and implementation of innovative solutions for practice changes to improve patient care or unit operations such as reduction of hospital readmissions or other department-specific measures by leading and/or participating in unit projects and shared governance activities. Investigates and incorporates evidence-based practices which are presented to shared governance and leadership. Supports change initiatives and adapts to unexpected changes., • Expands individual nursing knowledge and coaches staff to grow in knowledge, abilities, skills, and attitudes. Serves as clinical resource. Develops and disseminates, as appropriate, informational/educational resources and programs designed to improve quality and professional practice. SUPPLEMENTAL REQUIREMENTS • WORK ATTIRE, • Uniform: Yes, • Scrubs: Yes, • Business professional: No, • Other (department approved): No ON-CALL* *Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below. • On Call* Yes TRAVEL** Travel specifications may vary by department • May require travel within the Houston Metropolitan area Yes, • May require travel outside Houston Metropolitan area No QUALIFICATIONS EDUCATION • Bachelor's degree or higher from an accredited school of Nursing EXPERIENCE • Three years clinical nursing experience with demonstration of progressive leadership skills, • One year in specialty preferred LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • NIHSTROKE - National Institute of Health Stroke Scale Certification (AHA) - American Heart Association within 4 months and, • Magnet-ANCC Recognized Certification (HM) Preferred • ACLS - Advanced Cardiac Life Support or Instructor (AHA) within 4 months Company Profile: Houston Methodist Hospital is recognized by U.S. News & World Report as the No. 1 hospital in Texas and one of America’s “Best Hospitals.” As a full-service, acute-care hospital located in the Texas Medical Center and the flagship hospital of Houston Methodist, it has evolved into one of the nation’s largest nonprofit teaching hospitals and a leader in innovative medical research with a comprehensive residency program. Two of Houston Methodist’s primary academic affiliates are among the nation’s leading health care organizations: Weill Cornell Medicine and New York-Presbyterian Hospital. Houston Methodist also has affiliations with Texas A&M University and the University of Houston. Houston Methodist Hospital offers unparalleled care for thousands of patients from around the world. Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Nursing Professional Practice Leader I (PPL I) position is an entry-level nursing professional development position and primarily practices in a specific department or service-line environment, with focus on the growth of individuals and groups within a nursing specialty. This position is progressively building knowledge and skill in Nursing Professional Development (NPD) responsibilities. The PPL I position is a subject matter expert and serves as a clinical resource and clinical coach. The role collaborates with leadership and interdisciplinary partners to ensure the standard of care is met and/or exceeded, stated goals and outcomes are achieved, learning is facilitated in areas of need, and resources are provided for staff growth. This position is an NPD practitioner who, as guided by the organization's mission and vision, facilitates ongoing learning, change, and role competence and growth through engaging with learners in the following areas of responsibility including inquiry, competency management, orientation/onboarding, role development, and education. In each area of responsibility, the PPL I position may assume the role of learning facilitator, change agent, mentor, champion of inquiry, advocate for NPD specialty, and a partner for practice transitions. FLSA STATUS Exempt QUALIFICATIONS EDUCATION • Bachelor’s degree or higher from an accredited school of Nursing, • Master’s degree in education field preferred EXPERIENCE • Four years nursing clinical experience, • Nursing professional development experience preferred LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • Magnet ANCC-recognized certification (HM) within 6 months Preferred, • ACLS - Advanced Cardiac Life Support or Instructor (AHA) or, • PALS - Pediatric Advanced Life Support or Instructor (AHA) KNOWLEDGE AND ABILITIES • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations, • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security, • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles, • Acts as an effective change agent, • Ability to apply evidence-based practice, • Demonstrates ability to plan, organize, and follow through on assignments and/or projects, • Exhibits leadership abilities including collaboration, consultation, and coaching skills, • Demonstrates proficient time management skills, • Ability to utilize adult learning theory; knowledge of current educational technologies, • Maintains knowledge of electronic resources, including Microsoft applications ESSENTIAL FUNCTIONS PEOPLE ESSENTIAL FUNCTIONS • Promotes an environment which is conducive to ongoing professional learning, to advance individual, departmental, organization, or system-level goals. Strives to support role transitions, clinical ladder advancement, professional certification, and excellence recognition programs., • Engages in department and entity shared governance groups to drive professional development initiatives and achieve optimal results. Coaches departmental staff to seek growth opportunities through participation in departmental and entity-based activities. Collaborates with interdisciplinary partners on specialty initiatives., • Engages as a clinical resource. Communicates effectively with individuals, collaborators, and as part of a group. Utilizes peer-to-peer accountability towards improvement of employee engagement. SERVICE ESSENTIAL FUNCTIONS • Applies the education process through completion of an assessment, identification of practice gaps (including lack of knowledge, skill, or inability to translate knowledge into practice), identification of desired outcomes, planning, facilitation of learning, and an evaluation. Addresses needs identified in the annual departmental needs assessment, or established practice gaps identified through departmental observation, event reporting, or measured outcomes. Ensures department staff remain practice ready with changes in policy, procedures, standards, technology, and/or new equipment., • Participates in orientation of department new hires, and those in practice transition programs, by providing education, guidance, feedback, and competency evaluation., • Engages in problem solving with interdisciplinary department stakeholders to enhance patient care. Reports professional development initiative outcome measures to relevant stakeholders and engage in action planning, as necessary to meet learner needs and address effectiveness. QUALITY/SAFETY ESSENTIAL FUNCTIONS • Collaborates with department/service-line leadership, quality team, and/or other stakeholders to create an action plan in quality improvement initiatives. Engages in department Root Cause Analysis (RCA)., • Participates in initial and ongoing competency assessments, utilizing a variety of validation methods, and guided by appliable standards and evidence. Shares competency assessments with departmental leadership and engages in collaborative planning to promote independent, high-quality practice., • Integrates evidence-based practice, instructional technology, and adult learning theory into educational offerings. Participates in performance improvement projects., • Evaluates practice through knowledge of applicable professional scope and standards, policies and procedures, and regulatory standards, to ensure practice quality. FINANCE ESSENTIAL FUNCTIONS • Initiative-taking to independently manage time effectively and prioritize daily tasks to meet the needs of clinical areas and department., • Positively impacts finance outcomes through efficient utilization of resources and makes appropriate recommendations. Reports variation in anticipated needs or expected resource utilization. GROWTH/INNOVATION ESSENTIAL FUNCTIONS • Promotes a spirit of inquiry by applying evidence-based practice and research in patient care. Participates in inquiry projects and consistently seeks to broaden related knowledge base., • Provides resources for staff to meet individually identified needs and facilitate professional growth., • Seeks opportunities to identify self-development needs and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates the My Development Plan on an ongoing basis. SUPPLEMENTAL REQUIREMENTS WORK ATTIRE • Uniform: No, • Scrubs: Yes, • Business professional: Yes, • Other (department approved): No ON-CALL* *Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below. • On Call* No TRAVEL** Travel specifications may vary by department • May require travel within the Houston Metropolitan area Yes, • May require travel outside Houston Metropolitan area No QUALIFICATIONS EDUCATION • Bachelor’s degree or higher from an accredited school of Nursing, • Master’s degree in education field preferred EXPERIENCE • Four years nursing clinical experience, • Nursing professional development experience preferred LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • Magnet ANCC-recognized certification (HM) within 6 months Preferred, • ACLS - Advanced Cardiac Life Support or Instructor (AHA) or, • PALS - Pediatric Advanced Life Support or Instructor (AHA) Company Profile: Houston Methodist Hospital is recognized by U.S. News & World Report as the No. 1 hospital in Texas and one of America’s “Best Hospitals.” As a full-service, acute-care hospital located in the Texas Medical Center and the flagship hospital of Houston Methodist, it has evolved into one of the nation’s largest nonprofit teaching hospitals and a leader in innovative medical research with a comprehensive residency program. Two of Houston Methodist’s primary academic affiliates are among the nation’s leading health care organizations: Weill Cornell Medicine and New York-Presbyterian Hospital. Houston Methodist also has affiliations with Texas A&M University and the University of Houston. Houston Methodist Hospital offers unparalleled care for thousands of patients from around the world. Houston Methodist is an Equal Opportunity Employer.

Licensed Life Insurance Sales Representative Sales | Full-time | Remote within Arizona, Illinois, or Texas Are you a licensed life insurance professional looking for consistent inbound lead flow, uncapped earning potential, and the ability to sell without cold calling or self-generated prospecting? eFinancial is seeking motivated, performance-driven licensed agents who thrive in a high-volume phone sales environment and want the opportunity to ramp quickly in a proven direct-to-consumer sales model. This role is ideal for agents with prior telesales, final expense, inbound insurance, or call-center sales experience who are ready to focus on closing business instead of chasing leads. Who we are: Since 1896, Fidelity Life has been redefining the life insurance industry by applying new technologies and processes to make it easier, faster, and more affordable for today’s families to get the coverage they need. Our long track record of innovation, revolution, and leadership includes: One of the first groups to sell life insurance policies to both women and men The first company to deploy technology to bring agent/client/underwriter together at point-of-sale (POS) Pioneered the use of predictive analytics to streamline the new business process and revolutionize the speed with which policies can be issued eFinancial, an online and call-center-based insurance agency with a proven direct-to-consumer life insurance model, was acquired by Fidelity Life in 2009. By blending life insurance, sales, and technology, we have become a fast-growing organization offering exciting remote opportunities! Our growing organization wants people that can be a culture fit and a culture add. We value the diversity of thought and the inclusion of everyone that plays a part in our success. If you value putting people first, operating with excellence, being a passionate team player, and making a difference, consider joining our innovative, revolutionary, and leading team. In this role, you will connect with individuals using our advanced auto-dialing system. Your primary goal will be to provide individuals and families across the nation with peace of mind through the sale of eFinancial’s innovative life insurance products, delivering a seamless purchasing experience. Our team members are known for their result-driven approach, empathy, and commitment to ethical business practices. What You’ll Do: In this role, you will work directly with inbound warm leads through our advanced dialing technology to help individuals and families secure life insurance coverage that fits their needs. You’ll guide customers through the sales process, overcome objections, build trust quickly, and deliver an efficient purchasing experience while operating in a fast-paced, metrics-driven environment. Why Licensed Agents Choose eFinancial: • 100% inbound warm leads — no cold calling or self-generated prospecting, • Remote work environment with company-provided support, • High-volume sales environment with consistent opportunity flow, • Faster ramp opportunities for licensed agents, • Uncapped commission structure with strong earning potential, • Proven direct-to-consumer sales model, • Paid training and onboarding support, • W2 benefits including PTO, medical, dental, vision, and 401(k), • Career growth opportunities into advanced sales roles What Sets Us Apart: • Inbound Lead Flow: Focus on selling, not finding customers, • Remote Flexibility: Work from home while being part of a collaborative sales organization, • Performance-Based Earnings: Compensation includes hourly base pay plus uncapped commission opportunities, • Growth Opportunity: Licensed agents who perform successfully may become eligible for promotion opportunities, • High-Earning Potential: In 2025, our average starting account executive earned over $107,000, • Comprehensive Benefits: Medical, dental, vision, PTO, paid holidays, 401(k), and more, • Meaningful Work: Help families across the country secure financial protection and peace of mind What We’re Looking For: • Active Life Insurance License preferred, • Prior insurance telesales, final expense, inbound insurance sales, or call-center sales experience strongly preferred, • Strong phone presence and objection-handling skills, • Ability to thrive in a fast-paced, high-volume sales environment, • Comfortable working in a metrics-driven and performance-focused role, • Strong communication and rapport-building abilities, • Coachable mindset with willingness to adapt and improve, • Comfortable navigating multiple systems and technology platforms simultaneously, • Dependable, self-motivated, and results-oriented Compensation: Compensation includes hourly base pay of $15 an hour plus bonus and uncapped commission opportunities. Licensed agents with prior high-volume insurance sales experience often ramp more quickly and maximize earning potential earlier in the role. Benefits: We believe in taking care of our employees and their families. We offer a comprehensive benefits package designed to support your health, well-being, and financial future. Here’s a look at what we provide: • Medical Insurance: Choose from a variety of plans to fit your healthcare needs., • Dental Insurance: Coverage for preventive, basic, and major dental services., • Employer-Paid Vision: Comprehensive eye care coverage at no cost to you., • Employer-Paid Basic Life and AD&D Insurance: Peace of mind and additional protection., • Employer-Paid Short-Term and Long-Term Disability Insurance: Financial support in case of illness or injury., • 401(k) Plan: Save for your future with a company match to help you grow your retirement savings., • PTO and Sick Time accrue each pay period: Take time off when you need it Equal Opportunity: Efinancial LLC and Fidelity Life Association are equal-opportunity employers. We value diversity and make employment decisions based on qualifications, without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, gender identity, marital status, age, disability, or any other legally protected status. If you're driven by excellence, teamwork, and a commitment to making a difference, consider joining our innovative and leading team. Your potential at our company is limited only by your capabilities and aspirations. Apply Now to Begin Your Journey! EEOC/OTHER Efinancial LLC, Fidelity Life Association, its parents subsidiaries and affiliates (collectively “The Company”) are equal employment opportunity employers. We adhere to a policy of making employment decisions without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, gender identity, marital status, age, disability or any status protected by law. We assure you that your opportunity for employment with this Company depends solely on your qualifications. Disclaimer: This position requires obtaining a life insurance license in addition to our standard background check. The licensing process can involve a more in-depth background review. If you have prior criminal record this may impact licensure. Remote work is not available in the following States: Alabama, Alaska, Arkansas, California, Colorado, Connecticut, Hawaii, Idaho, Kentucky, Maine, Massachusetts, Minnesota, Montana, Nebraska, Nevada, New Jersey, New Mexico, New York, North Dakota, Oklahoma, Oregon, Rhode Island, South Dakota, Utah, Vermont, Virginia, West Virginia, Washington, Washington DC, Wyoming #LI-CTW1 #remotework #insurance #sales #workfromhome #WFH #IND-Corporate #IND #LI-Remote #FidelityLifeAssociation #Remote #Hiring #eFinancial

Our client is looking for Call Center Representatives to support their sales/title and funding and BPO (Business Process Outsource). Several positions open. Target hiring by the 15th of March end of March. GAPS in lifecycle and backlog from super bowl add campaign systems awareness they need to be processed sales financial acumen dealing with credit, etc. Systems: SalesForce/ZenDesk/Five9 Location: Building a new location for growth. Right now, locations are in Galleria and Southwest Side of Town. Tuesdays for start date possible Thursdays. Target start date: March 2. Interview Hiring Manager 3 5 P. • Processes high volume of transactions for in and out-of-state registrations, ensures tax and title documents are completed and processed with high accuracy for all states., • Manages transfer of ownership of paperwork within DMV regulations for in and out-of-state transactions., • Maintains awareness of updates and changes within the tag and title documentation practices, standards, and processes across all states., • Interacts with customers and employees in resolving titling and vehicle registration and all other general related issues. Processes dealer trades and wholesale transactions., • Responsible for meeting and maintaining departmental performance indicators and team metrics., • Assist with outside lenders to ensure timely funding., • Consult with customers to answer incoming calls with questions about purchase paperwork. Collect and verify stipulations with customers to ensure all application requirements are met., • Prepare and send paperwork to customers after a sales agent has completed the transaction., • Follow up with customers regarding outstanding paperwork questions and to ensure expedited return., • Verify completeness of paperwork while maintaining a compliant audit trail of documents., • Must be able to deliver top notch customer service to our internal/external customers., • Understanding of the importance of consistency, accuracy and detail-orientation required., • Strong customer service skills with the ability to maintain a high level of professionalism via phone and email., • Ability to maintain confidentiality., • Possess the ability to change priorities quickly as time-sensitive needs arise., • Able to adapt to a fluctuating workflow, particularly during periods of high loan volume., • Must be able to work both as part of a cohesive team and independently within set guidelines., • Committed to providing exceptional service in a professional manner., • Quick and accurate using internal online tools., • Strong prioritizing and problem-solving skills., • Ability to meet deadlines in a fast-paced environment., • Ability to work independently, with little direction., • Must be a team player with a positive, winning attitude., • Good computer and software knowledge essential., • High School Diploma or equivalent required. BA / BS is a plus., • Knowledge of Salesforce, Zendesk, or other equivalent CRM tools.

Under general supervision, the Call Center Agent will be responsible for professionally responding to telephone inquiries from callers and ensuring patient satisfaction by providing quality service, identifying patient needs and assisting them with issues/concerns related to health care issues.

We connect individuals with flexible work at home research opportunities that help shape products, services, and user experiences.

Remote Work From Home Call Center Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. You can do this part-time or full-time * Enjoy free samples from our

Belong, Connect, Grow, with KBR! At KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team's philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver – Together. KBR's Readiness and Sustainment (R&S) division is the Team Behind the Mission®. We deliver mission critical services to the U.S. military and coalition partners around the world. Our key capabilities include base operations; contingency and expeditionary support; next generation asset management; digitally focused logistics; prepositioned stock; and integrated supply chain management. KBR supports the operational needs of U.S. armed forces at Morón Air Base in Spain and several bases in Turkey. Our services ensure smooth operations, allowing Air Force and government personnel to focus on their missions. We provide program management, civil engineering, morale, welfare, and recreation support, among other essential services. Awarded by the Air Force Installation Contracting Center, our contract spans a five-year base period with three one-year options, reflecting our commitment to excellence and operational support. The Freight Traffic Supervisor oversees the assigned personnel and material movement of shipments, yard operations, and terminal warehouse operations of the TMO and ensures compliance with applicable regulations. A capable candidate shall have knowledge of the AFI 24-602V2 and DTR Part II. The role will supervise the freight function, interpret and apply carrier tariff, rate service tenders, freight classifications, and be knowledgeable with shipment and receipt procedures for MICAP/999 cargo. Proficiency with shipment planning procedures, documentation for all shipment modes, and discrepancy reporting are key skillsets for success in the position. The Freight Traffic Supervisor will be dual-hatted as a primary Senior Customs Border Clearance Agent (SCBCA), meeting all training and program requirements for IAW DTR 4500.9, Part V. TMO, as they may be tasked to perform U.S. Customs and Agriculture duties as well as program management. This will be an onsite position with fulltime deployment to Moron Air Base in Moron, Spain. • Supervises assigned personnel performing freight functions., • Prepare and move cargo in line with AFI 24-602V2 and DTR: Receive, inspect, and pack outbound cargo for shipment. Receive, inspect and in-check inbound cargo, executing all cargo shipping procedures., • Complete DD Form 1149, Requisition and Shipping Document; DD Form 1384, Transportation Control and Movement Document; and other forms associated with DOD freight movement., • Provide response/on–call service for 999/NMCS/MICAP cargo., • Maintain reusable container program and assets., • Utilize in-transit visibility (ITV) systems (i.e. Global Asset Transportation Execution System (GATES), Integrated Global Convergence (IGC) or electronic media (i.e. phone, e-mail) to maintain ITV capability of cargo., • Manages (TPPS) Transportation Payment Processing Systems ensuring proper electronic release orders from CMOS flow into appropriate payment systems such as SYNCADA., • Prepare, submit, & monitor Transportation Discrepancies Reports (TDR's) in Global Freight Management (GFM)., • Maintains qualification as Hazardous Material Preparer certifier and ADR certifier., • Operates automated data processing equipment to prepare, transmit and receive transportation data., • Operate various vehicles and material handling equipment to transport/load cargo/equipment., • Utilizes industrial machinery (saws, drills, automatic wrapping machines, etc)., • Ensures cargo is cleared for international movement with the Air Clearance Authority (ACA) prior to AMC shipping., • Oversees building area and equipment inspections, ensuring housekeeping is completed., • Follows all safety rules and established standards., • Attend various DoD training, conferences, and symposiums to stay current on industry requirements., • Must meet AFSC 2T071, Traffic Freight Supervisor qualifications., • Must have a high level of experience working in a DoD cargo/freight section., • 5+ years of experience as a Freight Supervisor with extensive knowledge of all applicable DoD regulations., • Proficiency in operating procedures for classified, sensitive, protected, and AA&E cargo., • Proficiency with shipment planning/packaging and preparational procedures for all shipment modes., • Proficiency in (CMOS) Cargo Movement Operations System on an administrative/operational level maintaining REPSHIPS and all applicable site data while serving as a CMOS Site Manager., • Experience utilizing Cargo Operations Movement System (CMOS) as an administrator and operator., • Must possess valid U.S. Driver's license and ability to operate a forklift., • Ability to obtain a SECRET security clearance., • Experience in Freight/Cargo Movement obtained from military service training and performance. KBR offers a selection of competitive lifestyle benefits which could include medical, dental, AD&D. We support career advancement through professional training and development.

Are you a strategic and creative Indirect Tax professional who likes solving complex state and local indirect tax issues within sales & use and excise tax? Are you ready to make a greater impact on organizations by combining tax consulting solutions and innovative technology that align the tax function with business objectives? If so, join our team! Recruiting for this role ends on May 31, 2027. As a Transaction Tax Consultant within the Indirect Tax group, you will be a valuable member on tax engagements and provide state and local indirect tax planning, consulting, and compliance services to a diverse client base in various industry sectors. You will continue to grow your technical knowledge in state and local indirect taxation by working on large complex tax projects, have access to exceptional resources, and continue to develop your supervisory/leadership skills. Responsibilities will include: • Researching state and local indirect tax legislation and assisting with drafting client responses and memos., • Identifying opportunities to improve operational efficiency and streamline work flow., • Assisting with various state and local indirect tax consulting projects including sales & use and excise tax overpayment reviews, tax implications of sales and purchase transactions, audit defense services, nexus planning, and voluntary disclosures., • Assisting with engagement workflow management and supervising tax consultants and interns on assigned engagements., • Assisting with preparation of client billings and account reconciliations., • Assisting with drafting new proposals for new and existing clients., • Coordinating with in-house tax preparation team within Deloitte and with the clients' tax department., • Performing a detailed technical review of state and local indirect tax returns on select engagements. The Team Deloitte's Indirect Tax group is the largest practice in the United States with more than 1,000 professionals nationwide. Our Transaction Tax professionals include former state tax auditors and administrators, industry personnel, tax practitioners, accounting specialists, and technology personnel with numerous years of multistate tax experience. Collectively, our team has significant experience with the requirements and nuances of jurisdictions in all 50 states. Our specific services include state income and franchise tax, indirect tax, business restructuring, credits and incentives, sales and use tax outsourcing, excise tax, property tax, state strategic tax review, and state tax controversy. Qualifications Required: • Ability to perform job responsibilities within a hybrid work model that requires US Tax professionals to co-locate in person 2-3 days per week., • Bachelor's degree in accounting, finance, or other related field., • 1+ years' experience in state and local indirect tax (sales & use and excise tax)., • Preparation and review experience of state and local indirect tax returns., • Limited immigration sponsorship may be available., • Ability to travel up to 10%, on average, based on the work you do and the clients and industries/sectors you serve., • One of the following active accreditations obtained, in process, or willing and able to obtain: Licensed CPA in state of practice/primary office if eligible to sit for the CPA. If not CPA eligible: Licensed attorney Enrolled Agent CMI (Certified Member of the Institute for Professionals in Taxation Vertex)., • Preferred: Advanced degree such as Masters of Tax or JD and/or LLM Previous Big 4 or large CPA firm experience Demonstrated experience with state and local indirect tax planning, tax research, and tax analysis Excellent research and writing skills Excellent presentation and communication skills Supervisory experience. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $58,725 to $120,000. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Deloitte is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to participate in the recruiting process, please direct your inquiries to the Global Call Center (GCC) at USTalentCICInbox@deloitte.com.

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Opportunity for advancement, • Paid time off, • Training & development Daniel Lottinger - State Farm Agenthas limited, full-time, in-office Insurance Sales positions available. Were looking for motivated, coachable individuals who want to build a successful career as a Property & Casualty (P&C) and Life insurance agent. We provide full training, hands-on coaching, and a fun, upbeat, competitive environment for the right candidate. Youll learn how to build relationships, serve customers, and consistently convert opportunities into policieswhile working with a supportive team. RESPONSIBILITIES • Generate new business by following a structured activity plan that includes:, • Inbound lead follow-up, • Outbound calling and outreach activities, • Converting prospects into qualified opportunities, • Manage customer accounts by keeping information accurate and up to date in the database/CRM., • Assist customers with:, • Policy questions and general inquiries, • Policy changes and updates, • Guidance through options and next steps (with professionalism and clarity), • Coordinate with underwriters to help ensure applications and requests move forward efficiently and policies are issued in a timely manner., • Track performance and maintain follow-through by documenting calls, statuses, and next steps to ensure no opportunity is missed., • Represent the agency with strong communication, professionalism, and customer-first service at every touchpoint.EXPECTATIONS, • Be on time and ready to crush it every day. This is an execution-focused role., • Be coachable: youll receive feedbackyour job is to apply it quickly and improve consistently., • Be an asset to the team by communicating clearly, collaborating, and contributing to a positive office culture., • Bring energy and ownership: be the best version of yourself and take pride in your results., • Maintain consistent daily activity (calls, follow-ups, and next steps) to drive pipeline and meet goals.QUALIFICATIONS, • Team player with a competitive spirit and a positive attitude., • Excellent customer service and communication skills (friendly, clear, and confident)., • Strong organizational skills and attention to detailinsurance requires accuracy., • Basic computer skills and comfort working in a CRM/database., • Previous experience at an insurance agency is a plus, or being currently P&C and/or Life licensed is a plus., • Prior sales and/or call center experience is a plus., • Bilingual Spanish/English is a plus.LICENSE REQUIREMENT This is a licensed Insurance Sales position. You must have or be able to obtain both: • Property & Casualty (P&C) License, • Life License

No commute needed should you choose to work from home remotely. If you are a call center representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Work part-time from home and earn up to $750 per week.

Remote Market Research Panel - Call Center Agent Representative Welcome - No Experience. The hours are flexible and no prior experience is required. Call Center Agent Representative experience is not compulsory.

Call Center Representative Agent - Remote Work From Home Focus Group Panelist - Full Time / Part Time Description: Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?) Responsibilities: • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Call Center Representative Agent experience is not necessary but helpful Job Benefits: • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public. Compensation: • $75-$150 (per 1 hour session), • $300-$750 (multi-session studies) This position is perfect for those looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is needed. If you are a data entry clerk, administrative assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call center representative, call center agent or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

Are you a strategic and creative indirect tax professional who likes solving complex state and local indirect tax issues within sales & use and excise tax? Are you ready to make a greater impact on organizations by combining tax consulting solutions and innovative technology that align the tax function with business objectives? If so, join our team! Recruiting for this role ends on May 31, 2027. As a Tax Manager within the Indirect Tax Transaction Tax group, you will provide state and local indirect tax planning, consulting, and compliance services to a diverse client base in various industry sectors. You will work directly with the client, manage the tax engagement team, and be connected to a strong support system from firm leadership to ensure you are set up for success in your role. Responsibilities include maintaining and developing strong client relationships on various state and local indirect tax consulting/compliance engagements. Acting as a trusted business advisor to clients on a variety of issues including sales & use and excise tax overpayment reviews, tax implications of sales and purchase transactions, audit defense services, nexus planning, and voluntary disclosures. Researching and analyzing a wide range of tax issues and tax implications. Managing engagement workflow, engagement team resources, and engagement billing. Assisting with drafting and presenting new proposals to new and existing clients. Providing leadership, counseling, and career guidance for the development and motivation of the engagement team. Qualifications required include the ability to perform job responsibilities within a hybrid work model that requires US tax professionals to co-located in person 2-3 days per week. Limited immigration sponsorship may be available. A bachelor's degree in accounting, finance, or other related field. Strong leadership experience. 5+ years' experience in state and local indirect tax (sales & use and excise tax). Ability to travel 40%, on average based on the work you do and the clients and industries/sectors you serve. One of the following active accreditations obtained: licensed CPA in state of practice/primary office, licensed attorney, enrolled agent, COPAS, APA certification. Preferred advanced degree such as Masters of Tax, JD, and/or LLM. Previous Big 4, large CPA firm experience, relevant industry or state tax jurisdictional experience. Excellent research and writing skills. Excellent presentation and communications skills. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $105,375 to $215,375. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Deloitte is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to participate in the recruiting process, please direct your inquiries to the Global Call Center (GCC) at USTalentCICInbox@deloitte.com. From developing a standout resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits at Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas, and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more. Professional development from entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Opportunity for advancement, • Paid time off, • Training & development Insurance Sales Associate (P&C & Life) Limited Full-Time | In-Office | Account Associate - State Farm Agent Team Member About the Role Daniel Lottinger - State Farm Agent is looking to fill a limited number of positions for full-time Insurance Sales team members to join our Property & Casualty (P&C) and Life team. This is a career-building role for people who enjoy working with customers, solving problems, and consistently moving opportunities forward. Youll start with structured training and continue to improve through hands-on coaching. If youre someone who likes to connect with others, work toward clear goals, and build long-term relationships, wed love to hear from you. Key Responsibilities • Drive new business by following a disciplined activity plan, including:, • Responding to and following up on inbound leads, • Making outbound calls and reaching out to prospects, • Prospecting and converting qualified leads into insurance opportunities, • Maintain accurate customer records by updating policy and client information in our CRM/database., • Support clients through the full experience, including:, • Answering policy questions and general inquiries, • Assisting with policy changes, updates, and related requests, • Explaining coverage options clearly and guiding customers on next steps, • Collaborate with underwriters to keep applications moving and help support timely policy issuance., • Stay accountable to follow-through, including:, • Tracking performance and call outcomes, • Documenting activity and statuses, • Ensuring next steps are completed so leads dont stall, • Represent the agency professionally with strong communication and a customer-first approach every day.What We Expect From You, • Strong punctuality and readiness to executethis is an action-oriented position where follow-through matters., • Coachabilityyoull receive feedback and youll apply it quickly to improve results., • Team-first attitudecommunicate clearly, collaborate with others, and contribute to a positive office culture., • Daily ownership and energybring your best and take pride in measurable outcomes., • Consistencykeep up with daily calls, follow-ups, and pipeline-building activities.Qualifications, • Positive attitude and a team player mindset with a drive to win, • Excellent customer service and communication skills (friendly, clear, confident), • Strong organization and attention to detail (accuracy is essential in insurance), • Basic computer skills and comfort using a CRM/database, • Insurance experience is a plus, including time at an agency, • Obtain P&C / Life licensing (or currently licensed), • Sales and/or call center experience is a plus, • Bilingual Spanish/English is a plusLicensing Requirement This is a licensed Insurance Sales role. You must have or be able to obtain both of the following: • Property & Casualty (P&C) License, • Life License

Job Description LOA Licensed Insurance Sales Agent 📍 Hybrid Role –Contact Center & Field Events Join Phil-Am Insurance Agency – Where Your Success Matters! Are you a licensed Insurance sales agent or hard working individual looking to get licensed? Searching for an innovative opportunity with a company that provides strong support, competitive pay, and a rewarding career path? At Phil-Am Insurance Agency LLC, we offer a blended role where you’ll engage with clients both in-person and over the phone, helping them find the right Insurance solutions, including but not limited to Medicare, ACA, Life, and Supplemental products. We are looking for Agents who want to win! 💡 Why Join Us? ✔ Competitive Pay + Bonus Structure – Earn more with performance-based incentives ✔ Leads Provided – No need to cold call or search for clients—we bring them to you! ✔ Comprehensive Training & Ongoing Support – We set you up for success from day one. ✔ Automation & CRM Tools – Streamline your workflow and focus on selling. ✔ Business Growth Opportunities – Build a long-term career with a company that truly cares. 📝 Job Responsibilities: • Educate and assist clients in selecting the best Medicare Advantage, Supplement, Life, Final Expense, and other insurance products., • Conduct both field and call center sales appointments to meet client needs., • Follow up with leads provided and guide clients through the enrollment process., • Maintain compliance with CMS regulations and company policies., • Build relationships with clients by providing excellent customer service and support.📌 Qualifications: ✔ Active Health & Life Insurance License (Preferred) ✔ Appointment Release from current upline (Required if currently licensed) ✔ Medicare Sales Experience (Preferred, but not required) ✔ Ability to work in a hybrid environment (both field & call center). ✔ Strong communication and relationship-building skills. ✔ A passion for helping clients navigate their healthcare options. ✔ Must be a self-driven individual 🚀 Ready to take your career to the next level? Join a team that values you! Apply today! Powered by JazzHR uPvuh4F0n1

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Opportunity for advancement, • Paid time off, • Training & development ROLE DESCRIPTION: Daniel Lottinger - State Farm Agentis hiring a limited number of full-time, in-office Insurance Sales team members to support our growth in Property & Casualty (P&C) and Life and fill the role of Telemarketer - State Farm Agent Team Member. Were looking for motivated, coachable people who want to build a long-term careerstarting with strong training and continuing with hands-on coaching. If you enjoy connecting with others, solving problems, and working toward measurable goals, youll fit right in. Youll learn to build relationships, serve customers, and turn opportunities into policiessupported by a team that wants you to succeed. RESPONSIBILITIES • Generate new business by executing a structured activity plan, including:, • Inbound lead follow-up, • Outbound calling and outreach, • Prospecting and converting qualified leads into opportunities, • Manage customer accounts by keeping customer and policy details accurate and up to date in the CRM/database., • Support customers with:, • Policy questions and general inquiries, • Policy changes and updates, • Clear guidance on coverage options and next steps, • Partner with underwriters to help applications and requests move forward efficiently and support timely policy issuance., • Maintain follow-through by tracking performance, documenting calls/statuses, and ensuring next steps are completed so leads dont slip away., • Represent the agency professionally with strong communication and a customer-first mindset at every touchpoint.EXPECTATIONS, • Be on time and ready to performthis is an execution-focused role where effort shows., • Be coachable: youll receive feedback; your responsibility is to apply it quickly and keep improving., • Be a team asset: communicate clearly, collaborate, and help maintain a positive office culture., • Bring energy and ownership every daybe the best version of yourself and take pride in your results., • Stay consistent with daily activity (calls, follow-ups, and next steps) to build pipeline and meet goals.QUALIFICATIONS, • Team player with a competitive spirit and a positive attitude., • Excellent customer service and communication skills (friendly, clear, confident)., • Strong organizational skills and attention to detailaccuracy is essential in insurance., • Basic computer skills and comfort working in a CRM/database., • Previous experience at an insurance agency is a plus, or being currently P&C and/or Life licensed., • Prior sales and/or call center experience is a plus., • Bilingual Spanish/English is a plus.LICENSE REQUIREMENT This is a licensed Insurance Sales position. You must have or be able to obtain both: • Property & Casualty (P&C) License, • Life License

Call Center Representative Agent - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Call Center Representative Agent experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • $75-$150 (per 1 hour session), • $300-$750 (multi-session studies) This position is perfect for those looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is needed. If you are a data entry clerk, administrative assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call center representative, call center agent or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

Call Center Representative Agent - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Call Center Representative Agent experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • $75-$150 (per 1 hour session), • $300-$750 (multi-session studies) This position is perfect for those looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is needed. If you are a data entry clerk, administrative assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call center representative, call center agent or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

Call Center Representative Agent - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Call Center Representative Agent experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • $75-$150 (per 1 hour session), • $300-$750 (multi-session studies) This position is perfect for those looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is needed. If you are a data entry clerk, administrative assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call center representative, call center agent or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

Call Center Representative Agent - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Call Center Representative Agent experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • $75-$150 (per 1 hour session), • $300-$750 (multi-session studies) This position is perfect for those looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is needed. If you are a data entry clerk, administrative assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call center representative, call center agent or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.