Call center agent jobs in Houston, TexasCréer des alertes d'emploi

Job DescriptionSalary: You Belong HereWherever in the World you find yourself. We celebrate our wins as one team of many great people! With a vision for a connected world, Inchcape relies upon the expertise, diversity, and global network of our over 3,000 professionals, spread across 60 plus countries and in over 240 offices to help our partnersconnect to a smoother, smarter ocean. We empower our people, and our values are at the center of everything we do, and the successful candidate will be expected to demonstrate and fully adopt these: Global Perspective we connect the world and see the bigger picture. The Power of Peoplewe rely on the strength of local agent knowledge and relationships. Progress we adopt new thinking and push for positive change in our industry. We know what matters. We never stand still. We always reach for more. #WeAreInchcape Business Need / Purpose of Role: TheHUB Operations Coordinatoris responsible for oversight and coordination of principals vessel appointments routed through the Service Centre. Ensures Principal & Vessel requirements are met focusing on delivery to the client and Inchcape Shipping Services. Duties and Responsibilities: • Understand and comply with requirements as per Standard Operating Procedures (SOP) for service delivery of the Hub, • Monitor Group Email for message management for service delivery, • Coordinate vessel calls with local agents and stakeholders to optimize the port call without any delays or additional costs to the principle and/or Hub, • Monitor local agency performance and where required ensure service delivery standards, • Stakeholder engagement and relationship building, • Monitoring and compliance of KPIs and cost savings and recording the data, • Ensure compliance with the principal requests, procedures and policies, working instructions and contractual requirements, • The post holder will carry out any other duties as and when required as requested by a line manager/management, • Adhere to all internal ISS processes and procedures, • Accountable for reporting all accidents, incidents and near misses whether the persons are injured or not, • Taking action within area of accountability to ensure the HSSE of both the job holder and other persons who may be affected by acts carried out or failed to be carried out by the job holder while at work Knowledge, Skills, And Abilities: • Prior knowledge of Maritime operations, Local law and regulations., • Communication skills to engage terminal representatives, principal and/or vessels., • Adept at Port and Immigration documentation, • Proficiency at basic computer skills including MS office and MS outlook., • Must be professional in conduct and practice, and also reliable as each report are time critical., • Creative, responsive and adaptive in a dynamic environment, • Ability to work under pressure, balance multiple tasks, and under different time zones., • Ability to work in a multicultural environment., • Ability to work independently with limited supervision, multitask and possess strong initiative, exercise independent judgment within established systems and procedures., • Possess organizational and time management skills with ability to prioritize, be detail oriented and results driven., • Attention to detail with a high level of accuracy., • Excellent customer service and communication skills, including strong verbal and listening skills., • Must possess an intermediate proficiency with Microsoft Word, Excel, PowerPoint, SharePoint, and Outlook. Education, Qualifications, Certifications, and Licenses Education/Experience: • High School diploma or GED equivalent required., • Associate degree in Maritime Transportation or related major in a public or accredited private academic institution preferred, • Prior experience in marine agency field desired, but not required., • Transitioning military personnel and veterans are encouraged to apply., • Eligibility to work in the US. Why Inchcape Shipping Services? We believe in building a diverse and high performing workforce, that works together to provide our partners with the exceptional service they deserve. To reach the highest standards we depend on our people, their welfare, training, and expertise. We realize the value of the diversity of our people and know that their unique experiences, skills, and passions strengthens the organization, stimulates creativity, and promotes the exchange of ideas helping you to build a rich and rewarding career. What youll get: We understand that different families have different needs, which is why were always evolving our benefits to accommodate our employees. Along with health and financial benefits, our employees enjoy a variety of other perks, tuition assistance, employee resource groups, and collaborativeworkspaces some offices even welcome dogs. In addition to our traditional benefits and perks, we sponsor various events throughout the year. And we provide a culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued. We also encourage a better work-life balance with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment,full-time. With consistent communication and digital collaboration tools, Inchcape has enabledour employees to find a balance that feels fulfilling and productive for each individual situation. • Generous time off and paid holidays, • Employee Assistance Program (EAP), • Performance and Recognition You are rewarded for achieving success by merit increases and reaching milestones., • Career growth and opportunities for promotions. We develop and hire from within!, • Compensation range begins at $22.50/hour and up depending upon experience. You may also be eligible for bonuses and other benefits. Plus, much more! We have you covered for anything life could throw your way. Deciding where you want to work is an important decision. Choosing a company that support your professional and personal goals is essential. Inchcape provides the resources, culture, and leadership you need to be successful, to build something youre proud of, and take advantage of all the future holds. Follow us on LinkedIn, Facebook, Instagram, and X to meet our employees and see what makes us who we are. Who you are is who we are. Inchcape is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Inchcape encourages applicants of all ages. As part of this commitment, Inchcape will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please email describing the accommodation. #LI-JN1

Job DescriptionDescription: POSITION TITLE: Call Center Agent LOCATION: HOPE Clinic - Alief REPORTS TO: Call Center Team Lead EDUCATION: High School Diploma or GED; Associate degree preferred WORK EXPERIENCE: 2 years or more in healthcare preferred SALARY RANGE: Starting at $15.00/hour FLSA STATUS: Hourly – Non-Exempt POSITION TYPE: Full-Time LANGUAGE: Fluent in English; Bilingual in English and Mandarin or Vietnamese is required HOPE Clinic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. JOB SUMMARY: Under general supervision, the Call Center Agent will be responsible for professionally responding to telephone inquiries from callers and ensuring patient satisfaction by providing quality service, identifying patient needs and assisting them with issues/concerns related to health care issues. MAJOR DUTIES & RESPONSIBILITIES: • Answer telephone promptly and in a polite and professional manner;, • Obtain and enter accurate demographic information into eClinical Works;, • Schedule appointments properly and inform patient of items to bring to appointment;, • Answer questions and offer other information, as requested, to provide patient-focused service and a positive impression of the organization;, • Act as a liaison for the patients of the clinic;, • Direct calls to other departments as necessary;, • Use sound judgment when handling calls, especially with irate patients;, • Understand when to escalate calls to medical personnel/physicians/managers;, • Positively contribute to staff morale and corporate culture;, • Ensure that work assignments and information gathered from day to day work is not shared with anyone and protects all patient and agency information. Is knowledgeable of and maintains HIPAA standards of privacy and confidentiality;, • Ensure that our patients get the best possible care;, • Contact patients for required programs;, • Follow up with rescheduling missed appointments as assigned;, • Attend on-site/off-site community engagement activities and on-site/off-site clinic events as needed;, • Ability to communicate effective on the telephone;, • Ability to relate to patients with diverse educational, socioeconomic, and ethnic backgrounds;, • Strong written and oral communication skills;, • Strong customer service skills;, • Ability to handle confidential and sensitive information;, • Insurance and medical experience preferred;, • Proficient in use of computers and software programs;, • Must be detailed oriented and able to handle multi-tasks;, • Office equipment (e.g., computer, copier);, • Must be able to handle multiple tasks, complexity, and diversity of customers. EDUCATION and/or EXPERIENCE: High School diploma or GED is required; Associates Degree is preferred. Experience in the medical field or prior call center experience is preferred. OTHER SKILLS and ABILITIES: • Bilingual (Mandarin or Vietnamese with English) is required;, • Above average skills in language ability as well as public speaking and writing;, • Must have good transportation and a valid Texas Driver’s license.

Job Description Role: The IVA Content & Intent Analyst is responsible for building, updating, and validating the conversational experience within the credit union's Intelligent Virtual Assistant (IVA) supported by Kore.ai. This individual will ensure that the bot responds accurately, naturally, and in alignment with our brand voice by managing verbiage, intents, utterances, and dialogue flows across multiple banking topics. This role is essential to maintaining a high-quality, member-centric self-service experience. Essential Functions & Responsibilities: • Create, input, and manage intents, utterances, and responses within the IVA platform., • Write and refine member-facing verbiage to align with brand tone (friendly, clear, and empathetic)., • Map user journeys and dialogue flows to ensure seamless conversation transitions., • Test and validate bot responses for accuracy, relevance, and containment., • Collaborate with SMEs (subject matter experts) to confirm accuracy of financial product and service information., • Regularly audit bot performance using analytics and feedback to identify areas for improvement., • Support new feature rollouts by drafting intents and verbiage for emerging capabilities., • Maintain documentation of intent structure, taxonomy, and change history., • Participate in usability testing and assist with training data labeling as needed., • Assist management in establishing work procedures and processes that support departmental standards. Responsible for suggesting methods to help improve efficiencies that will impact our service levels in all areas, • Become a SME by maintaining up-to-date knowledge of all credit union products and services. Partner with QA, training, and member service teams to align bot behavior with live-agent experiences., • Resolve and follow up on member complaints and issues to ensure the highest quality of member service by the bot. Other job duties as assigned. Performance Measurements: 1. Accuracy & Performance Goals, 2. Customer Experience Goals, 3. Optimization & Continuous Improvement Goals, 4. Compliance & Brand Alignment Goals, 5. Efficiency & Impact Goals Knowledge and Skills: Experience: One year to three years of similar or related experience. Education: (1) A two-year college degree, or (2) completion of a specialized certification or licensing, or (3) completion of specialized training courses conducted by vendors, or (4) job-specific skills acquired through an apprenticeship program. Interpersonal Skills: Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication. Other Skills Detail-oriented with strong organizational and logic-based thinking skills. Familiarity with credit union products, services, and compliance terminology. Experience working in a Call Center environment. Strong attention to detail. Able to maintain composure during difficult situations and in a fast-paced environment. The ability to prepare and maintain confidential records and reports. Must have a workable knowledge of Microsoft Office products, including but not limited to Word, Excel, and Outlook. Must have a proactive and positive attitude toward members, supervisors, co-workers, vendors, clients, and the credit union. Ability to handle multiple projects simultaneously and work with limited supervision, exercising own initiative and judgment. The ability to effectively prioritize tasks to use time efficiently and attend to a broad range of activities. Physical Requirements While performing the duties of the job, the employee is regularly required to: • Ability to sit for at least 4 hours at a time., • Reach, grab, sort., • Communicate in person and via telephone with others., • Ability to transport a minimum of 10 pounds.

Job Description Representatives for our Service Business Development Center If you love to win and are fiercely competitive, then don’t let this amazing opportunity pass you by. These newly appointed positions are in our platform office center located in the Spring area. No late nights, no early mornings or major holidays and you pick the Saturdays you would like to work 2 times a month. These candidates must be able to work in an independent adult environment without constant oversight. Self-motivated, trustworthy and result driven. We are looking for motivated, passionate and energetic candidates who can utilize the investments spent to get high quality results. This includes our new office that we are using to generate the perfect customer experience. You will also have the support of the inside service staff/BDC and highest quality marketing along with technology which is second to none. This Business Development Center is hiring experienced service BDC Professionals. Must have customer service, phone, and computer experience. Very competitive pay plan and signing bonus for the right candidates! We are working on building a powerhouse team for our new state of the art facility. The BDC is responsible for working with our Service AI platform at all our locations, our robust Retention platform, establishing relationships with customers and scheduling appointments for Retention and Service Departments. The BDC Representative interacts daily with the Platform Director for the Dealership Group and the Senior Associates. Again, this is a position for a highly time efficient, organized individual looking for an amazing career with opportunities not just a job. Responsibilities • Receiving inbound service phone messages, texts and leads. Return calls only. Not live inbound blind calls., • Identifying the client's needs and scheduling appointments, • Placing outbound phone calls to potential customers including text messages and emails, • Contacting clients prior to appointment date to confirm appointment, • Following up post visit to ensure customer satisfaction when applicable, • Contact customers and perform a needs analysis including make, type, and features of vehicle desired., • Handle a high volume of Service Retention leads that are of high-quality, paid and organic internet leads, • Set, confirm and follow up with all appointments if required, • High school diploma or equivalent, • Excellent oral, written, and interpersonal communication skills, • Extensive customer service, sales, or telemarketing background, • Excellent Social Media Skills: Facebook, Twitter, Instagram, Snapchat, etc., • Proficient in Text Messaging, • Outstanding Relationship Building Skills with Potential Clients., • Computer literacy, strong organizational and follow-up skills, • Ability to read and comprehend instructions and information, • Excellent problem-solving skills Bilingual- Vietnamese, Spanish, Arabic preferred not required Prior sales, service, or BDC training with a proven track record is a PLUS Qualified candidate should have experience in automotive or trucking This is a fulltime position. Not remote. Benefits In addition to career-long personal development, our associates enjoy a number of benefits, including: Full health benefits (medical, dental, vision, life) 401k Retirement savings plan with company match Employee discounts Drug Free Work Environment Equal Opportunity Employer About Our Dealership (Team Gillman) Since 1938 and with over 70 years of success, Team Gillman has been a family-owned and operated group of automobile dealerships. The business was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank’s son, Ramsay Gillman, continued and expanded the business his father started with a constant emphasis on customer service and satisfaction. Now, owned and operated by Ramsay’s son Chris Gillman, Team Gillman has dealerships in Houston, Rosenberg, Kingwood, and Clear Lake representing Acura, Honda, Subaru, Mazda, and Volkswagen. Success has not altered the organization’s founding principle. Every employee in every Team Gillman dealership knows customer service is paramount. And, they understand continued prosperity, as well as future growth, depends upon maintaining this long-established tradition of excellence.

Job Description Overview: Nerdy is looking for an innovative Director of Software Engineering to lead our Consumer Acquisition engineering organization, owning the complete funnel from marketing website and lead generation through telesales and ecommerce conversion to new customer onboarding. You'll manage multiple engineering teams across the US, Canada, and LATAM, building the systems that drive millions in annual revenue for our consumer tutoring business. What You'll Own * Sales Agent Tools: Internal applications for telesales conversion, post-sale onboarding, call/SMS handling, lead routing, and work distribution supporting 100+ concurrent agents * AI-Powered Sales Automation: Jamie, our outbound AI voice agent that handles lead qualification and transfers to human agents, currently managing 80%+ of outbound dials * Ecommerce & Self-Service: Self-service purchasing experiences, quotes checkout, and reactivation flows reducing sales CAC and expanding acquisition channels * Marketing & Lead Generation: Consumer-facing websites, content management systems, landing pages, lead forms, and PPC/SEO optimization * Communications & Operations: Email/SMS orchestration, call metrics, AI-powered scoring, business dashboards, alerting, and workforce management tools About Nerdy: At Nerdy (NYSE: NRDY) - the company behind Varsity Tutors - we're redrawing the blueprint of learning. Our Live + AI™ platform fuses real-time human expertise with proprietary generative-AI systems, setting a new bar for measurable academic impact at global scale. We recruit the kind of technologists and operators you'd bet on as solo founders - people who turn ambiguous problems into shipping code, iterate faster than markets move, and compound their advantage with every data point. In an era where great employees can deliver 10-times the leverage of the merely good, we back those who play to win. Fortune favors the bold. Join us. How we compete: * AI-Native at every level From the CEO to day-one hires, everyone builds and ships with generative AI. If you're not wielding AI, you're not done. * Entrepreneurial velocity Move at founder speed, prototype in hours, and measure in real user outcomes. Slow teams die. * Free-market rigor Ideas rise or fall on merit and results - no committees, no politics, no cap on upside. * Full-stack ownership You design, build, and run what you ship; accountability is a feature, not a bug. * Reward for contribution Pay rises with impact, not years. Outstanding results earn outsized rewards. We evaluate both what you achieve and how you achieve it: living our leadership principles and using AI effectively are formally measured and rewarded. * Relentless exploration Push the frontier of generative AI in live learning and - because only the paranoid survive - questioning every legacy assumption along the way. * Is Apolitical You stay focused on mission-aligned outcomes, not distractions or unrelated causes. If you're a technically minded builder who thrives on open competition, personal responsibility, and the chance to redefine how the world learns - while continually stretching the limits of what generative AI can do - come do the most ambitious and rewarding work of your career here. Learn more at nerdy.com. Nerdy's shareholder letters below explain our latest products and strategy: * Q3-2025 Shareholder Letter * Q2-2025 Shareholder Letter * Q1-2025 Shareholder Letter Qualifications: * 8+ years software engineering, 4+ years leading engineering teams. * Experience managing multiple squads or 15+ person organizations. * Experience managing remote or distributed teams across time zones. * Strong agentic (LLM) coding skills and hands-on technical leadership; this role requires active involvement in code reviews, architecture decisions, and technical problem-solving. * Track record shipping B2C/SaaS products at scale. * Deep expertise in web applications, distributed systems, APIs. * Proven ability to balance technical excellence with business delivery. * Experience with sales tools, CRM, or marketing technology preferred. • Experienced with AI-native tools that enhance productivity and speed (Cursor, Make.com, Supabase, Netlify, Claude Code, n8n, Firecrawl, ChatGPT, Grok, Bolt, Vercel, etc). Technical Environment • Architecture: Modern web applications, real-time agent systems, event-driven architecture with Kafka., • Cloud: AWS-native infrastructure with Kubernetes., • Integration-heavy: Twilio Flex (contact center), SMS/RCS messaging, Segment (CDP), Braze/SendGrid (communications), Regal (sales automation), Google/Meta Ads. Ship features during critical sales periods. * Drive platform simplification while solving immediate business needs. * Build and retain high-performing engineering teams. * Partner with Product, stakeholders, and executives across Marketing, Sales Operations, and Sales leadership. * Represent engineering in executive planning and reviews. * Manage multiple squads and staff engineers. • Consistent delivery during peak periods., • Measurable improvements in conversion, efficiency, or platform performance., • Reduced complexity through strategic modernization. At Nerdy, you'll earn your success through meritocracy and exceptional outcomes. Our benefits reward performance and initiative: * Competitive Compensation & Advancement: Market-leading salary paired with clear promotion pathways and equity (RSUs) - become an owner in our success. * Retirement Made Simple: 401(k) plan with company match and immediate vesting. * A Remote-First Culture: We embrace flexibility across time zones and working styles to attract top talent and meet learners where they are. * Flexible Time Off: Recharge on your terms, ensuring maximum productivity. * Continuous Learning: Access an all-inclusive learning membership for you and your household, including 1:1 tutoring hours, unlimited on-demand classes, and our full suite of learning products and services. * Supercharge with AI: Leverage cutting-edge AI tools to accelerate your workflow. * You're Covered: Medical, dental, vision, life, STD & LTD plans plus strong maternity, paternity, and adoption leaves - numerous options for you and your family. The Bottom Line: If you're driven by impact, energized by ownership, and excited to help shape what's next, you'll thrive here. We move fast, think big, and reward those who deliver. This isn't a traditional corporate environment - it's a place to do the most meaningful work of your career.

Job Description Position: Senior Director, Contact Center Location: United States or Canada Reports to: Chief Operating Officer The Position: We are changing lives every day and are the leading team worldwide in the field of reproductive medicine, with leading clinical outcomes. Are you entrepreneurial minded? Do you enjoy building a thriving team culture that delivers best-in-class patient experience? The Senior Director, Contact Center is responsible for ensuring the strategy, people, processes, and capacity come together to deliver reliable execution and high-quality patient experience at scale. This is a highly cross-functional leadership role that owns the contact center operations – unifying engagement strategy, patient outreach, analytics, and performance management. The ideal candidate combines strong operational leadership with analytical rigor and change management. Essential Responsibilities • Own the contact center operating model, ensuring that patient-facing operations function as a coordinated system across outreach, contact centers, quality, training, and analytics, • Establish and maintain operating cadences (weekly, monthly, quarterly) that drive accountability, visibility, and follow-through across Care Experience leadership and operational teams., • Lead performance management across contact center operations, including forecasting, KPI monitoring, and mitigation planning tied to patient outreach throughput, utilization, lead times, and contact center productivity., • Oversee end-to-end operational workflows across care experience contact center, quality, talent development, and performance management., • Define and enforce decision rights, handoffs, service-level expectations, and escalation paths across operational teams., • Ensure effective agent performance management systems are in place through Quality Assurance, Training, and frontline leadership, using performance data to drive continuous improvement., • Act as a strategic thought partner to the COO, supporting SLT-level planning, reviews, and executive communications related to Care Experience operational performance and readiness., • Build and lead a high-performing hybrid call center serving multiple sites., • Develop and refine Standard Operating Procedures (SOPs) to ensure consistency, standardization and compliance., • Define and manage clear SLAs and KPIs focused on patient experience, responsiveness, and efficiency., • Identify and implement the best tech tools—telephony systems, CRM/EMR integrations, workforce management, and analytics platforms—to drive performance, and manage the support relationship with vendors, • Use tools and data to monitor results, identify bottlenecks, and lead continuous improvement efforts., • Collaborate closely with clinical operations and site leaders to align workflows and priorities, establishing the call center as a best-in-class support extension of the in-clinic team., • Recruit, train, and coach team members, building a culture of accountability and service excellence., • 8+ years of experience in call center, customer service, or patient access operations—ideally in a multi-site healthcare or service organization., • Proven success building or transforming a support operation, including process design, tool selection, and performance optimization., • Strong data-driven mindset; comfortable managing to metrics and dashboards., • Excellent leadership, communication, and remote-team management skills., • Knowledge of HIPAA compliance and patient privacy standards., • High business acumen and acuity, discernment for how to guide others to maximize performance, • High personal accountability for achieving results, high energy and strong drive to develop her/himself while learning our business model, • Ability to influence executives, VPs and other leaders to help drive processes, strategies, and adherence to proper business protocols, • Ability to collate, consolidate and think through data required to create actionable insights for leaders to optimize and implement, • Commitment to data-driven evaluation of initiatives and service levels, • Knowledge of PowerBI and ability to quickly learn internal EMR, reporting tools; ability to build excel models when necessary, • Problem solving and project management skills; understanding the big picture while being attentive to the details required to successfully implement and execute actionable items, • High level of personal agility; able to focus and deliver quick wins in a manner commensurate with the needs of the moment, • Agile thinker, able to quickly transform and convert opportunities into operational successes, • Exceptional written and communication skills, • Proven ability to build strong relationships with key organizational stakeholders and influence operational improvements with a strong balance of EQ and IQ, • Able to effectively leverage business and organizational knowledge within and across functions, • Excellent in Microsoft Office products including PowerPoint (storyboarding and executive communication), Excel, and Outlook, • Ability and willingness to travel nationwide/Canada up to 50% of the time, • Strong knowledge of principles and processes for providing exceptional customer service including customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction, • Proven effective leadership, motivational, time management, decision-making, performance management, coaching, developmental, project management, financial planning, process improvement/strategic planning skills

Job Description Service Call Center Agent – Service Department Our Dealership is seeking a full time business development agent for our growing service department. We are currently looking for an energetic personality with strong organization and communication skills. The candidate must also be a self-starter, a quick learner, and a multi-tasker. Call center or previous dealership experience preferred Shift Hours: Monday through Friday from 9-6pm (rotating Saturdays and off days) Pay types: Up to $15 hourly plus commission Key Responsibilities • Answer all inbound service phone calls and internet appointment requests, • Quickly identify the customer needs, • Schedule main shop service appointments, recalls, and maintenance appointments, • Offer services such as valet service and shuttle service to eligible customers to minimize shop loading restraints To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. • Previous inbound/outbound customer service, call center, or service experience a plus, • Bilingual Preferred (Spanish), • Must be energetic, enthusiastic and team oriented, • Strong customer service skills: problem solving and communication (written and verbal), • Strong record of positive customer satisfaction, • Must be 18 years or older and be authorized to work in the U.S, • Must be able to pass pre-employment screening to include drug screen and criminal background check WE OFFER • 5 day work week schedule, • Medical Dental Vision Insurance The biggest difference our customers and guests experience at Fred Haas Companies is a dedicated staff of friendly, well-trained, and experienced employees. Reflecting the diversity of Houston today, the Fred Haas staff includes the best and the brightest of many different cultures, speaking many different languages. The result has been continuous recognition from the automotive industry in every aspect of the business. Fred Haas Companies is continuously recognized by several industry awards as a leader among its peers. Fred Haas Companies has a long-standing tradition of excellence and guest-satisfaction and we are seeking team members who have the highest level of integrity, are self-motivated and have a desire for a long-term career

Job Description Overview Call Center Representative Customer Service | Business Development Cellular Sales is Growing! Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the one, a company that provides a rewarding career with a family atmosphere. You bring the desire to achieve and an exceptional attitude. Cellular Sales will provide benefits, development, and a culture that values diversity and inclusion. Are you ready to take control of your income and represent the best? We’re Verizon’s premier retail partner and have received multiple Agent of the Year awards. With nearly 800 stores across 40 states, we have 30-year reputation for providing unmatched in-person customer experiences. We’re always expanding and looking for smart, driven, positive people to join our team of 7,000+. JOB DESCRIPTION Summary/Objective Provide ongoing support to the current sales force. Ideal candidates will be creative and analytical. Should seek to build off of current foundation, and improve procedures and methods already in place. Candidates should be able to take feedback and criticism to improve productivity. Essential Functions • Follow up on distributed leads, • Generate store traffic and contribute to the markets success, • Handle customer inquiries both by phone and text, • Support sales force by generating sales leads, • Follow communication scripts when handing different topics, • Research required information using available resources, • Provide customers with product and service information, • Candidates should be able to take feedback and criticism to improve productivity and character Competencies • Attention to Detail: Taking responsibility for a thorough and detailed method of working. Oral Communication: Shaping and expressing ideas and information in an effective manner., • Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals., • Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines., • Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology. Supervisory Responsibility This position has no supervisory responsibilities. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands Must be able to sit for long periods of time The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary. Position Type/Expected Hours of Work This is a full-time position. Travel No travel is expected for this position. Required Education and Experience • High School diploma or GED Preferred Education and Experience • Previous office experience, • Proficient in Microsoft Office, • Knowledge of customer service principles and practices, • Experience in a call center or customer service environment, • Data entry and typing skills (including 10 key) Essentials • Positive attitude, • High school diploma or equivalent; college degree preferred, • Minimum two years of related work experience, • Effective communication skills, • Interest and understanding of technology products and services, • Business ownership mentality Compensation • The highest in the wireless industry

Job DescriptionCall Center Agent – Service Department - Don McGill Toyota Houston Don McGill Toyota Houston is seeking a full time Call Center Agent for our growing service department. We are currently looking for an energetic personality with strong organization and communication skills. The candidate must also be a self-starter, a quick learner, and a multi-tasker. Service call center experience a plus! but not required. Our call center agents help manage communications for the needs of our growing service department. Skill set and tasks required in the following areas: • Answering incoming calls, • Logging customer information into our software, • Schedule service department appointments, • Respond to customer web based requests, • Follow up communication via phone and/or email, • Computer proficiency using MS Office, email, and general internet, • The ability to learn and utilize multiple computer programs, • Previous call center experience preferred but not required, • The ability to meet deadlines, • Strong interpersonal, communication and team work skills Experience High School diploma or GED; 6 months to 1 year Customer Service experience preferred; basic knowledge of Microsoft Office. Candidates with an equivalent combination of education and experience will also be considered. Benefits Benefits include medical, vision, dental and life insurance, 401K retirement savings plan, Vacation time, holiday and company paid continuing education and training. Our company maintains a strong policy of equal employment opportunity for all qualified employees. We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.

Job Description OVERVIEW At the Jenkins Organization, Inc., we're passionate about the RV Resort industry. As the parent company of Great Escapes RV Resorts, we specialize in acquisitions, development, and management. We're currently expanding our team and are looking for Call Center Agents to join us. Our Call Center Agents play a crucial role in ensuring that our customers' inquiries are promptly and satisfactorily addressed. This position reports directly to the Call Center Director. ESSENTIAL JOB DUTIES • Answer incoming calls and respond to customer emails., • Make reservations for customers., • Handle customer inquiries over the phone and via email., • Conduct research using available resources to provide the necessary information., • Manage and resolve customer complaints., • Offer customers detailed information about our products and services., • Enter new customer information into our system., • Update existing customer information as needed., • Identify and escalate priority issues to the appropriate channels., • Route calls to the relevant resources within the company, • Follow up on customer calls when necessary., • Maintain detailed call logs according to our standard operating procedures., • Generate call reports to track performance and improve customer service. QUALIFICATIONS • Excellent verbal and written communication skills, • Strong listening skills to understand customer needs., • Analytical and problem-solving abilities, • Customer service orientation and a desire to exceed expectations., • Strong organizational skills and attention to detail, • Judgement to make sound decisions in a fast-paced environment., • Adaptability to handle various customer situations., • Ability to work well in a team environment., • Resilience and stress tolerance to handle challenging situations., • Ability to respond to customers' questions and address objections effectively., • Proficient in obtaining and maintaining customer information and leads., • Familiarity with customer service principles and practices, • Knowledge of call center telephony and technology, • Previous experience in a call center or customer service role is preferred., • Good data entry and typing skills., • Understanding of administration and clerical processes EDUCATION AND EXPERIENCE • High school diploma or equivalent, • Proficient in relevant computer applications, • Required language proficiency., • Knowledge of customer service principles and practices, • Knowledge of call center telephony and technology, • Some experience in a call center or customer service environment preferred., • Good data entry and typing skills., • Knowledge of administration and clerical processes PHYSICAL DEMANDS Physical requirements include bending, standing, lifting, stooping, sitting, walking, stretching, and ability to lift/carry up to 20 pounds.

Job Description Join Texas First Bank! Enjoy a generous Sign-On Bonus and Retention Bonus as a thank-you for your commitment. Founded in 1973, Texas First Bank is a fast-growing community bank with 27 locations across Southeast Texas. Our people are our greatest asset, and we’re dedicated to helping employees and communities thrive. Text DBSHOUSTON to (281) 688-6192 to apply and submit your resume! Overview The call center plays a vital role and is responsible for providing exceptional service and 1st level support for all bank service-related requests received via the inbound bank's contact center, webchat, and online messaging. The CSC team also provides 2nd level phone support to all Banking Center locations. What you’ll do? The Digital Banking Specialist is responsible for independently handling and assisting a variety of customer service-related requests which includes but not limited to; balance inquiries, online banking account unlocks/password resets, debit card travel notifications, fraud alerts/disputes, online account opening, online and mobile banking support, bill pay, and P2P (Zelle) service inquiries and support. Essential Duties and Responsibilities include the following. Other duties may be assigned. • Meet and exceed individual performance goals and metrics including but not limited to; first call resolution, agent availability, average response times, and quality assurance., • Ability to multi-task between customer phone calls, webchat, online messaging, and online account applications., • Educate customers on products and services, including all loan and deposit types., • Take ownership of customer issues and works proactively with the customer for resolution., • Refer customers to internal team of experts or departments for inquiries not handled by the CSC., • Ability to work independently with limited supervision., • High school diploma or general education degree (GED), • Two or more years of banking experience; previous call center experience preferred., • Excellent verbal and written communication skills, • Ability to effectively manage and prioritize tasks, • Bilingual skills would be a plus., • Sit at a desk and computer terminal for extended time periods., • Hybrid work schedule with 3 days in office contingent on successful completion of training; Monday – Friday 7:00 am to 6:00 pm & Saturdays 9:00 am to 3:00 pm. EOE/Disability/Veteran

Job DescriptionDescription: Job Title: Contact Center Service Specialist Overview: We are seeking a dynamic Contact Center Service Specialist, who is experienced with performing a broad variety of Contact Center member services, including but not limited to, opening and closing accounts, ordering checks for members, debit card orders, processing mail and wire requests. Answer member questions regarding Credit Union services. Perform a variety of telephone transactions and account maintenance. Respond to secured emails and live chats. Identify member needs and cross sell products and services. Meet or exceed department standard for agent performance as required. • Customer Service: You are a resource in identifying and resolving member servicing issues and enhances member experience by providing distinctive quality service., • Teamwork: Your ability to encourage and exchange creative ideas, to provide practical solutions to problems, will be used to promote innovation., • Assumes responsibility for ensuring member service functions are performed in an effective, accurate, professional, and efficient manner according to the Credit Unions’ established policies, standards and security procedures., • Represents the Credit Union in a courteous and professional manner., • Properly identify members before disclosing account information., • Identify member concerns in an effort to expedite resolutions and provide excellent member experience., • Educate, promote, and refer the Credit Union’s products and service that meet our member’s financial needs., • Answer more complex questions and provide resolution for members and staff., • Assist with inbound requests received via other channels such as Live Chat and Chatbot, service events and secured messages as needed., • Ensure that all member account information is secured at day end or properly disposed., • Perform outbound calls, fax information, assist with new hire team members, mentoring and follow up on members’ requests., • Actively and professionally cross-sell the Credit Union’s products and services, • Provide advanced understanding of IRA products and services. Requirements: What We Are Looking For: • High school graduate or equivalent, • General knowledge of credit union policies and procedures., • General understanding of credit union products and services., • A minimum of (2) two years of experience working in a member/customer facing environment., • Experience working in a financial institution call center or branch office strongly preferred., • Experience working with account management and transaction processing software is required., • Excellent communications and public relations skills., • Bi-lingual Spanish skills preferred. Premier America Credit Union will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box) Ordinance. Equal Opportunity Employer Veterans/Disabled Pay Grade Info: The base pay range for this position is: $23 - $28 / hourly Perks Important to You: Our Team Members enjoy the following rewards and benefits: • Competitive pay, • Subsidized health care including medical, dental and vision, • FSA and HSA, • Company-Paid Life and A&D insurance, • Discounts on loans (must be a member), • Paid Vacation, Holiday, and Sick time, • 401k Retirement Saving Plan with a 6% safe harbor employer match, • Educational Assistance Program and more!

Job DescriptionDescriptionLocation: Texas Medical Center @ 77030 Shift: 11:30am to 8pm : Schedule Flexibility required Pay Range: $18-$22 Days: Monday to Friday, must be flexible for weekends Full Time 3 to 5 years of customer service experience required Customer Service Representative processing transaction requests from Monthly Parking, Transient customers and employee parking registration. Agent provides consistent and professional customer service in assisting internal and external customers with monthly and daily parking requirements. Key Responsibilities • Develop sound critical and decision-making skills necessary to thrive in a fast-paced environment with back-to-back calls while maintaining poise, accuracy, and speed, • Acting as a fast-moving, courteous company brand ambassador while processing transactions, interfacing with guests, communicating company policies, and enforcing regulations, • Foster customer success, happiness, and satisfaction by building customer rapport, addressing customer inquiries and complaints, providing empathy, and communicating information, • Embrace performance-based call monitoring, recording, and assessment approach to improve communication, timeliness, and overall satisfaction, • Spark accurate, speedy operation while optimizing voice quality, grammar skills, tone, and pro activeness to improve quality and consistency, • Leverage your knack for technology and attention to detail to foster data integrity by gathering information, composing documents, and inputting data, • Answer inbound emails, phone calls, and faxes within department and individual Service Level and Quality goals. Acts as point of contact for both internal and external monthly parking customers, • Provide comprehensive service and support for Monthly Parking customers, including; potential customers, existing customers and stakeholders., • Provide comprehensive branch, lot and account maintenance support, • Respond to customer inquiries ensuring customers receive timely resolution and accurate information, • Demonstrate excellent customer service to assist in retaining Monthly Parking customers, • Ensure all customer account information is updated accurately and notes are entered for every transaction., • Utilize resources such as Online Help, Policy & Procedure manuals, and emails from Supervisors, Management and the Training Department, • Complete and maintain any required paperwork or record keeping methods, • Enter customer payment information for PAP or credit card when received by fax, e-mail or letter as well as over the phone., • Keep up to date with changes in workflow, policy, and product knowledge., • Provides support and training to new CSR positions., • Keeps accurate records and updates all systems with required information., • Assists other CSR’s with trouble shooting for clients., • Processes all work orders and meter out reporting and uploads the required documents to the share drive., • Process hotel voids and enters into wireless system for revenue purposes., • Prepares and costs out supply orders for all attendant locations and then uploads the required information to the share drive., • Prepares all Non-registered passes for Hotel Macdonald and places them into wireless system for revenue purposes., • Assist with monthly Guest Passes for the Westin Hotel invoicing purposes., • Maintains deliverable calendar to ensure all departments meet external deadlines., • Monitor and maintain the Storefront email, sorting responding and processing all requests that enter through here., • Issue, enter, and track Temporary paper passes as needed, • Answer inbound calls and meet individual Service Level and Quality goals. Acts as first point of contact for both internal and external monthly parking customers, • Provide service for telephone-based customers for sign-ups and maintenance of monthly parking accounts., • Provide user support/assistance to customers using the web-based interface., • Complete all after-call work required to finalize a new customer sign-up or modify an account., • Receive and accurately data enter customer information, credit card and pre-approved payment sign-up information., • Assist daily parkers with meter out of orders and requests for information, • Must be at least 18 years of age, • 3-5 year Customer service experience in a high-volume, fast-paced environment (ex. office, administrative or medical office setting ), preferred, • 3 year data entry experience equaling 50 WPM, • We’re searching for dependable individuals who are excited about a lasting career opportunity., • Knowledge of contact center policies and software, including CRM, phone systems, etc, • Strong work ethic and reliability with professionalism and poise, • Superior interpersonal, verbal, and written communication skills, • Exceptional written oral communication skills, • Strong analytical abilities and sound judgment in decision-making, • Strong attention to detail and high degree of accuracy is key. Fast, accurate and efficient data entry, manipulation and retrieval of data from systems, • Ability to multitask, prioritize, and organize within a structured environment, • Flexibility and adaptability, • Ability to work in team setting, • Motivated, take initiative and possess strong work ethic, • Ability to respond to customer complaints maintain professionalism at all times, • Conflict resolution, • Exceptional communication, tact and customer service skills. Ability to assist customers with diverse requirements, • Exceptional telephone etiquette, • Intermediate knowledge of computer software applications – MS office ( word, excel), • Ability to successfully and consistently achieve individual and departmental service level goals, • Comprehensive Medical, Dental, and Vision Plans., • Life and Disability Insurance, • 401K Plan with Generous Employer Match and Immediate Vesting, • Generous Paid Time Off (PTO)

Job DescriptionRequisition Title: Customer Service Case Manager (049NR) US-TX-HoustonDescription At Percepta, we deliver award-winning services for every stage of the automotive and mobility customer journey. As a Customer Service Case Manager working on-site in Houston, TX, you’ll become part of a community that values your success, supports your career growth, and celebrates your contributions. What You’ll Be Doing The Customer Service Case Manager will work with customers to earn and retain their loyalty by showing the appropriate empathy and resolving their concerns in the fastest and most pleasant means possible. They will also resolve a range of concerns by carefully listening to the customer and leveraging skills learned during training, combined with knowledge base tools to ensure their questions are answered and that they have a positive view of our client’s brand throughout the case management process. During a Typical Day, You’ll • Provide an exceptional customer experience with a focus on building a relationship of trust and enthusiasm while guiding the customer from their initial contact through case resolution, • Act as a resource for all product knowledge and service support, • Actively listens to the customer while controlling the interaction to lead the customer in a professional and efficient manner, • Act as a liaison between the customer, service support, and dealership by following up to ensure customer satisfaction, • Be responsible for handling inbound customer calls in a helpful, courteous, and professional manner, displaying knowledge and concern for their needs, • Be responsible for handling emails, • Exhibit strong follow-up and organizational skills in both verbal and written communication, • Be responsible for resolving customer issues using all available resources, including dealers (i.e., Service Personnel, Subject Matter Experts (SMEs), Leadership, and Field Service Engineers), • Return all email and voice mail messages promptly and follow up with customers and dealers as committed, • Be responsible for documenting all customer interactions, • Use applicable customer satisfaction tools to resolve customer issues - tools include financial assistance, service plans, payments, and maintenance plans, • Meet specified goals as set forth by management, • Provide feedback to management for the continued and improved performance of the department to foster positive results and growth, • Work as a team player – assist other team members when in need of support, • Perform other duties as assigned, • Handle Case Management, which includes:, • Practical application of time management is critical, as specialists will focus on handling cases from initial concern to resolution, • Specialists will be trained on processes that include understanding local laws Specialists will need to handle cases within the client’s established timeline • Successful agents in this role will utilize resources, including an on-site Knowledge Base, Dealerships, local resources, and Tech SMEs for case progression, • High school diploma required; Associate or bachelor’s degree preferred, • Two (2) years of experience in a Customer Relations Contact Center or hospitality industry, • Experience in a luxury field (hospitality or brand product) is a plus, • Knowledge of the automotive industry is a plus, • High level of trust and integrity, • Strong verbal and written communication skills, • Detailed listening skills, • Strong customer service, interpersonal, and relationship-building skills, • Time management and the ability to prioritize projects and customer needs, • Conflict resolution skills – listen to the customer, • Exercise good service and business judgment with the end goal of customer satisfaction, • Excellent English language, oral and written, with grammatical knowledge and etiquette, • Ability to sway the opinion of others through verbal and/or written correspondence, • Ability to work calmly under pressure, • Displays professionalism in demeanor, language, and appearance, • Ability to blend personality with a professional demeanor to provide the customer with a comfortable conversation, • Use of technology for product resourcing to resolve customer issues, • Ability to work through multiple computer screens, • Typing Skills (minimum 30 words per minute), • Knowledgeable in Microsoft Office, Email, and Texting, • Experience with Microsoft Dynamics (Customer Contact system) is an asset, • Must be able to interact with all internal and external departments and contacts, • Pay rate of $19.50 per hour, • Health/Dental/Vision/Life Insurance, • Flexible Spending Account (FSA) and Health Savings Account (HSA), • 401(k) with company match, • Vacation/Sick Time and Paid Holidays, • Tuition Reimbursement, • Employee Assistance Program, • Employee Discount Program, • Training and Development Programs (Percepta College) In this role, the Customer Service Case Manager is the single point of contact for the customer, taking both initial inbound calls and managing those related cases. The Customer Service Case Manager will liaise with our clients, dealerships, and subject matter experts as needed to resolve cases as quickly as possible. The Customer Service Case Manager is empowered to make decisions using customer satisfaction tools to resolve customer concerns and to ensure customer loyalty. The Customer Service Case Manager may receive general inquiry calls, which they will attempt to address or warm transfer to a tier-1 Customer Service Representative as needed. Customer interaction will be accomplished through a combination of inbound/outbound phone, email, and other correspondence. The Customer Service Case Manager is responsible for meeting expected customer service levels and achieving Customer Experience objectives relative to their after-call and after-case customer survey scores. About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty for its clients across the globe. Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support. Our values are the heartbeat of our organization, and we live, breathe, and play by them daily. At Percepta, we: • Lead with humility – We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow., • Service beyond self – We serve others—clients, customers, and teammates—with care and integrity in every interaction., • Leave it better – We take ownership and leave every process, person, and place better than we found it., • Win together – We succeed as one—celebrating, supporting, and showing up for each other.

Job Description Team Gillman has served the Houston area for over 80 years with a commitment to customer satisfaction and employee growth. A culture of respect, integrity, and excellence drives our award-winning dealerships. We’re currently seeking a bilingual (Spanish-speaking) BDC Agent to join our high-performing Chevy team. Job Description: As a BDC Agent, you will be the voice of Team Gillman Chevy—connecting with customers, scheduling appointments, and helping drive sales and service traffic to the dealership. You’ll communicate primarily over the phone and via email/text, making bilingual communication essential. Responsibilities: • Handle inbound and outbound calls to schedule service and sales appointments, • Respond to internet leads and inquiries in a timely, professional manner, • Maintain accurate records in the CRM system, • Follow up with prospective and existing customers, • Meet daily, weekly, and monthly performance goals Qualifications: • Fluent in both Spanish and English (verbal and written), • Strong communication and customer service skills, • Ability to multitask in a fast-paced environment, • Experience in a BDC, call center, or dealership setting is preferred but not required, • High school diploma or equivalent, • Attention to detail and proficient computer/typing skills What We Offer: • Competitive compensation, • Paid training and ongoing support, • Healthcare, dental, and vision insurance, • 401(k) retirement plan with company match, • Opportunities for growth and advancement within the Team Gillman family Apply Today! If you're ready to join a dynamic team with a family-owned company that values its employees and customers, we’d love to hear from you. Team Gillman – Where Teamwork Drives Success! About Our Dealership (Team Gillman) Since 1938 and with over 70 years of success, Team Gillman has been a family-owned and operated group of automobile dealerships. The business was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank’s son, Ramsay Gillman, continued and expanded the business his father started with a constant emphasis on customer service and satisfaction. Now, owned and operated by Ramsay’s son Chris Gillman, Team Gillman has dealerships in Houston, Kingwood, Rosenberg and Clear Lake representing Acura, Honda, Subaru, Mazda, Chevy and Volkswagen. Success has not altered the organization’s founding principle. Every employee in every Team Gillman dealership knows customer service is paramount. And, they understand continued prosperity, as well as future growth, depends upon maintaining this long-established tradition of excellence.

Job Description Job Type: Full-Time/Part-Time Hours: M-Sun., Open availability, Various shifts Salary: $16-17 DOE About AnswerNet AnswerNet is the brand name for the AnswerNet family of companies, including AnswerNet, Inc., New AnswerNet Inc., Cerida Investment Corp., TPV.com, and Ansercomm to name a few. Together with our affiliates, AnswerNet operates more than 20 contact centers within the continental United States and Canada. We provide a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, third-party verification, sales, lead qualification, market research, and a host of other contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients and we process over 125 million interactions per year. Summary of Position: We are looking for remote customer-oriented service representatives who provide high-level customer service solutions to all customers/clients on a daily basis. Take consistent inbound calls specific to each program or project you are assigned, and outbound calls if necessary using the tools provided by AnswerNet and the client to properly document all customer interactions, while maintaining a sense of integrity regarding both the company and the customer while adhering to all company policies and procedures. Job Duties / Responsibilities / Essential Functions: Typing Data capture and entry Customer service Maintaining a working knowledge of campaign products, services, and promotions Required Knowledge /Skills / Abilities / Qualifications: At LEAST one year of actual Call Center experience, working with an automatic dialer, and call scripting, is REQUIRED FOR REMOTE CANDIDATES- NO EXCEPTIONS A clear, professional, and friendly voice High-Level People Skills, Active Listening Skills, and Strong Communication Skills Outstanding attendance and punctuality High School diploma or GED Basic Computer Skills and computer literacy are a must Spanish/English Bilingual is a PLUS WAH Requirements: PC/Laptop with at least Windows 10 (Apple/Mac products, Chromebooks, and tablets are not compatible) Hard-wired high-speed internet connection (ethernet cable) USB-connected Headset Webcam A quiet dedicated place to work free from distractions including pets and children.

NEW: RAM requirement REDUCED to just 8GB! Easier to qualify! Earn revenue from day one. Certification is now paid! If you have worked in customer services and looking for flexible and varied work, consider a new financial services program on the Arise® Platform. This program needs customer-focused individuals to help support callers with financial transactions. Problem solvers are welcome-those who have the drive to learn and troubleshoot basic issues or inquiries about electronic payments and services. This is a fast-paced, high-call volume program currently available through the Arise® Platform. The Arise® Platform is an online portal that connects you to remote customer service opportunities with big-name brands. Through the platform, you can provide remote customer support, earning extra revenue while saving time and money on costs associated with working outside of the home. The Arise® Platform has various well-known clients available-including this opportunity with a financial services provider-and you could start earning in just a few weeks. What you will do as a Fintech Customer Support Representative: • Receive inbound calls from bank partners, merchants, and card holders, answering questions and resolving issues to the caller's satisfaction. Some calls are technical in nature., • Minimum of one year of consistent inbound call support experience in a customer-facing Financial Services environment (within the past two years)., • Financial Services support experience is preferred but not required., • Quiet and secure workspace to manage a consistent flow of calls., • NEW: Lower tech requirement! Wired internet connection with required speeds (ping <50 ms; download >25 Mbps; upload >10 Mbps; minimum 8 GB RAM)., • High School diploma or equivalent., • Two or more years of experience in a customer-facing call center environment (preferably with an online bill pay service, financial institution, or technical support).

Job DescriptionDescription: We are hiring BDC Representatives for our fast paced and high-volume dealership! Computer skills, and phone skills are required. The BDC Representative is responsible for gathering information, following up on leads and working as a customer service agent for both the potential customer and the Service consultants in an office setting. You will be sending emails, making service calls, and setting appointments for our service department to help grow our business! Automotive BDC Representative Responsibilities: • Handle incoming and outgoing phone calls, text messages and emails., • Work in our call center staffed and managed by the dealership, and handle our customer contacts, service, follow-up and lead generation., • Prospect follow-up calls, set appointments for service and gauge customer satisfaction., • Answer customer internet inquiries by both email and phone., • Schedule service appointments and reschedule no-show customers., • Contact customers based on current marketing incentives., • Follow up with existing and potential customers to generate appointments., • Follow up in a manner that results in the customer visiting the dealership., • The ability to manage a high volume of inbound and outbound sales and service call volume, internet leads and call lists., • Overall knowledge of automotive service department operations., • Display strong organization skills., • Bilingual is a plus., • Must have a valid driver’s license.

You can do this part-time or full-time * Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. Remote Work From Home Call Center Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in Nationa

Job Description LOA Licensed Insurance Sales Agent 📍 Hybrid Role –Contact Center & Field Events Join Phil-Am Insurance Agency – Where Your Success Matters! Are you a licensed Insurance sales agent or hard working individual looking to get licensed? Searching for an innovative opportunity with a company that provides strong support, competitive pay, and a rewarding career path? At Phil-Am Insurance Agency LLC, we offer a blended role where you’ll engage with clients both in-person and over the phone, helping them find the right Insurance solutions, including but not limited to Medicare, ACA, Life, and Supplemental products. We are looking for Agents who want to win! 💡 Why Join Us? ✔ Competitive Pay + Bonus Structure – Earn more with performance-based incentives ✔ Leads Provided – No need to cold call or search for clients—we bring them to you! ✔ Comprehensive Training & Ongoing Support – We set you up for success from day one. ✔ Automation & CRM Tools – Streamline your workflow and focus on selling. ✔ Business Growth Opportunities – Build a long-term career with a company that truly cares. 📝 Job Responsibilities: • Educate and assist clients in selecting the best Medicare Advantage, Supplement, Life, Final Expense, and other insurance products., • Conduct both field and call center sales appointments to meet client needs., • Follow up with leads provided and guide clients through the enrollment process., • Maintain compliance with CMS regulations and company policies. 🚀 Ready to take your career to the next level? Join a team that values you! Apply today! Powered by JazzHR uPvuh4F0n1

Job DescriptionDescription: POSITION TITLE: Call Center Agent LOCATION: HOPE Health and Wellness Center REPORTS TO: Call Center Team Lead EDUCATION: High School Diploma or GED; Associate degree preferred WORK EXPERIENCE: 2 years or more in healthcare preferred SALARY RANGE: $15.00+/hour FLSA STATUS: Hourly – Non-Exempt POSITION TYPE: Full-Time LANGUAGE: Fluent in English; Bilingual in English and Mandarin or Vietnamese is required HOPE Clinic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. JOB SUMMARY: Under general supervision, the Call Center Agent will be responsible for professionally responding to telephone inquiries from callers and ensuring patient satisfaction by providing quality service, identifying patient needs and assisting them with issues/concerns related to health care issues. MAJOR DUTIES & RESPONSIBILITIES: • Answer telephone promptly and in a polite and professional manner;, • Obtain and enter accurate demographic information into eClinical Works;, • Schedule appointments properly and inform patient of items to bring to appointment;, • Answer questions and offer other information, as requested, to provide patient-focused service and a positive impression of the organization;, • Act as a liaison for the patients of the clinic;, • Direct calls to other departments as necessary;, • Use sound judgment when handling calls, especially with irate patients;, • Understand when to escalate calls to medical personnel/physicians/managers;, • Positively contribute to staff morale and corporate culture;, • Ensure that work assignments and information gathered from day to day work is not shared with anyone and protects all patient and agency information. Is knowledgeable of and maintains HIPAA standards of privacy and confidentiality;, • Ensure that our patients get the best possible care;, • Contact patients for required programs;, • Follow up with rescheduling missed appointments as assigned;, • Attend on-site/off-site community engagement activities and on-site/off-site clinic events as needed;, • Ability to communicate effective on the telephone;, • Ability to relate to patients with diverse educational, socioeconomic, and ethnic backgrounds;, • Strong written and oral communication skills;, • Strong customer service skills;, • Ability to handle confidential and sensitive information;, • Insurance and medical experience preferred;, • Proficient in use of computers and software programs;, • Must be detailed oriented and able to handle multi-tasks;, • Office equipment (e.g., computer, copier);, • Must be able to handle multiple tasks, complexity, and diversity of customers. EDUCATION and/or EXPERIENCE: High School diploma or GED is required; Associates Degree is preferred. Experience in the medical field or prior call center experience is preferred. OTHER SKILLS and ABILITIES: • Bilingual (Mandarin or Vietnamese with English) is required;, • Above average skills in language ability as well as public speaking and writing;, • Must have good transportation and a valid Texas Driver’s license.

Call Center Representative Agent - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Call Center Representative Agent experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • $75-$150 (per 1 hour session) If you are a data entry clerk, administrative assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call center representative, call center agent or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

If you are a call center representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Call Center Representative Agent experience not required. Remote Work From Home Call Center Representative Agent - Part Time Market

Under general supervision, the Call Center Agent will be responsible for professionally responding to telephone inquiries from callers and ensuring patient satisfaction by providing quality service, identifying patient needs and assisting them with issues/concerns related to health care issues. Expe

The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs. Shift-based in a Call Center that works 24/7. VoIP Speed Test | 8x8 // Aircall's VoIP Speed Test | Aircall // VoIP Speed Test: Check Your Network Reliability (getvoip.

Work-at-Home Call Center Agent/h2pMCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. We are urgently hiring Work-at-Home (WAH) Call Center Agents to join our remote customer support team. Previous ca

Call center representative agent experience is not necessary. If you are a call center representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Call Center Representative Agent experience not required.

Under general supervision, the Call Center Agent will be responsible for professionally responding to telephone inquiries from callers and ensuring patient satisfaction by providing quality service, identifying patient needs and assisting them with issues/concerns related to health care issues. Expe

The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs. Shift-based in a Call Center that works 24/7. VoIP Speed Test | 8x8 // Aircall's VoIP Speed Test | Aircall // VoIP Speed Test: Check Your Network Reliability (getvoip.

Under general supervision, the Call Center Agent will be responsible for professionally responding to telephone inquiries from callers and ensuring patient satisfaction by providing quality service, identifying patient needs and assisting them with issues/concerns related to health care issues. Expe

KAG is North America's largest tank truck transporter and logistics provider, delivering energy commodities, specialty products, merchant gases and food products across the United States, Canada and Mexico.At KAG, it's our people who make it possible to achieve our company goal as One Team Driven to

The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs. Shift-based in a Call Center that works 24/7. Aircall's VoIP Speed Test | Aircall.

Call Center Representative Agent experience not required. Remote Work From Home Call Center Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. Call cente

The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs. Shift-based in a Call Center that works 24/7. Aircall's VoIP Speed Test | Aircall.

High-quality leads provided: no calling family or friends.

The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs. Shift-based in a call center that works 24/7. Responsible for managing a lot of incoming and outgoing calls in the operations.

High-quality leads provided: no calling family or friends.

The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs. Shift-based in a Call Center that works 24/7. Aircall's VoIP Speed Test | Aircall.

High-quality leads provided: no calling family or friends.

The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs. Shift-based in a Call Center that works 24/7. VoIP Speed Test | 8x8 // Aircall's VoIP Speed Test | Aircall // VoIP Speed Test: Check Your Network Reliability (getvoip.

High-quality leads provided: no calling family or friends.

We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.

High-quality leads provided: no calling family or friends.

You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. You'll need to articulate solutions clearly and empathetically.

We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.

You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. You'll need to articulate solutions clearly and empathetically.

We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.

You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. You'll need to articulate solutions clearly and empathetically.