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Job Description Position: Youth Empowerment Services Case Manager [1279] Program: Amarillo, Texas – YES (Youth Empowerment Services) Waiver Salary range: Case Manager II: $43,305.60 Annually Case Manager III: $46,009.60 Annually Shift available: Full-time At Texas Panhandle Centers (TPC), you’ll be part of a caring team dedicated to making lives better for over 10,000 individuals and families each year across the Texas Panhandle. As a non-profit, TPC provides a wide range of services from mental health and substance use support to intellectual and developmental disability care, empowering clients of all ages to achieve dignity and independence. With seven service centers located throughout the region, our staff work together with our clients to achieve our mission to create an accessible system of care that supports individual choice and truly make a difference. We invite you to join us in our vision of “Making Lives Better!” Essential duties and responsibilities: • Staff will maintain ethical and professional communications at all times using respectful Trauma-Informed Care language, • Coordination and implementation of YES Waiver Medicaid Comprehensive services and adhering to all contract requirements, • Serve as primary Community Living Skills Provider to provide mental health case management and skills training for children and families in the YES Waiver, • Provide skills training as needed for children and families in Children's Behavioral Health Department, • Duties include assessment & treatment planning, linking to community services, referring, and teaching coping skills training in the home, office, school, and work environments, • Travel as needed to regional clinics to provide client-based services as needed, • Adheres to the TPC Business Code of Conduct and reports concern if ethical and/or business standards defined in the code are compromised Required qualifications to be successful in the job: • Bachelor’s degree from an accredited university with a major in psychology, sociology, social work, counseling, or other related human services field for QMHP credentialing, • For Case Manager II, minimum one (1) year of experience providing case management or social services, • For Case Manager III, minimum two (2) years of experience providing case management or social services, • Graduate work in a related field may be substituted for up to one (1) year of experience, • Employees may be required to utilize their personal mobile phones for two-factor authentication (2FA). Full statement under Informational Documents: www.texaspanhandlecenters.org/careers, • Must have a valid Texas driver’s license and be insurable under agency vehicle policy, • Must be 18 years of age or older Preferred qualifications to be successful in the job: • Bilingual, • Experience working with youth and families At TPC, passion and meaningful work are rewarded! We offer employees: • Click here for TPC’s FY2026 Summary of Benefits, • 501(c)(3) designation – you can apply for the Public Service Student Loan Forgiveness, • Robust benefit offerings – Urgent Care visits for a low $10 co-pay, Medical, Dental, and Vision, • Employer paid life insurance (1.5 times employee’s salary), • Staff automatically enrolled into a 457 Retirement Account at 1% of their annual salary. Employer match 1% higher than employee’s contribution up to 6% in the 403(b) or 457 Retirement Savings Plan, • Paid time off – PTO accrual, Holidays, • One (1) annual Mental Health Floating Holiday, one (1) annual Celebrate Diversity Floating Holiday, and one (1) annual A Day to Remember Floating Holiday available to staff after 90 days of employment, • Additional Supplemental Coverage available i.e. Disability, Accidental, Cancer, Critical Care, and Section 125 Flexible Spending Account Plan, • Teladoc – gives you or your immediate family members in the household access to a medical provider free of charge via telephone or video, • Employee Assistance Program (EAP) – gives you or your immediate family members in the household access to behavioral health, financial, and legal counseling in person or via telephone

Job Description Position: Case Manager I-III JBCR [1408] Program: Amarillo, Texas – Jail Based Competency Restoration (JBCR) Salary range: Case Manager I: $40,809.60 Annually Case Manager II: $43,305.60 Annually Case Manager III: $46,009.60 - $52,020.80 Annually Shift available: Full-time At Texas Panhandle Centers (TPC), you’ll be part of a caring team dedicated to making lives better for over 10,000 individuals and families each year across the Texas Panhandle. As a non-profit, TPC provides a wide range of services from mental health and substance use support to intellectual and developmental disability care, empowering clients of all ages to achieve dignity and independence. With seven service centers located throughout the region, our staff work together with our clients to achieve our mission to create an accessible system of care that supports individual choice and truly make a difference. We invite you to join us in our vision of “Making Lives Better!” Essential duties and responsibilities: • Staff will maintain ethical and professional communications at all times using respectful Trauma-Informed Care language, • The person in this position will work as a treatment team member in the Jail Based Competency Restoration (JBCR) Program, • The primary responsibilities will be to provide direct care services within the Potter County Detention Center (PCDC) to restore competency for individuals with serious mental illness who have been deemed incompetent to stand trial and are waiting for a State hospital bed, • Services will include educational and skills training that enable program participants the ability to obtain a factual and rational understanding of legal proceedings and restore their ability to consult with legal counsel, • Services are provided to adults who have been found incompetent to stand trial due to a serious mental illness and considered to be restorable to stand trial, • Working alongside of the mental health professionals within the PCDC and other law enforcement officials, the team will design therapeutic environments to reduce the stress of incarceration and promote engagement in therapeutic services, • Participate and provide trainings that are in support of competency restoration, mental health awareness and crisis intervention, • Flexible scheduling for service delivery and outreach will be utilized to allow best access to people to be served, • Act as part of a clinical team including, but not limited to, PCDC personnel, medical teams at TPC, all outpatient service providers in the community to coordinate treatment if released from jail, • Ensure services provided support whole health care that is Person and Family Centered using evidenced based practices. These services will address the goals of the program help to achieve the contract requirements outlined for the program, • Assist in the development of curriculum for training and service provision within the program, and evaluate the data to drive these program decisions, • Standard assessments will be completed throughout the course of the persons’ treatment in compliance with grant specifications, • Adheres to TPC Business Code of Conduct and reports concerns if ethical and/or business standards defined in the code are compromised Required qualifications to be successful in the job: • Bachelor’s degree from an accredited university with a major in psychology, sociology, social work, counseling, or other related human services field for QMHP credentialing, • For Case Manager I, no experience required, • For Case Manager II, minimum one (1) year of experience in behavioral health case management, • For Case Manager III, minimum two (2) years of experience in behavioral health case management, • Graduate work in a related field may be substituted for up to one (1) year of experience, • To perform this job successfully, an individual must be able to perform each essential duty in a satisfactory manner, • Employees may be required to utilize their personal mobile phones for two-factor authentication (2FA). Full statement under Informational Documents: www.texaspanhandlecenters.org/careers, • Must have a valid Texas driver’s license and be insurable under agency vehicle policy, • Must be 18 years of age or older Preferred qualifications to be successful in the job: • Bilingual, • Degree in Social Work, Psychology, or Licensed as a Chemical Dependency Counselor, • Ability to secure licensure or certification for position may be required by law or comparable positions in community practice At TPC, passion and meaningful work are rewarded! We offer employees: • Click here for TPC’s FY2026 Summary of Benefits, • 501(c)(3) designation – you can apply for the Public Service Student Loan Forgiveness, • Robust benefit offerings – Urgent Care visits for a low $10 co-pay, Medical, Dental, and Vision, • Employer paid life insurance (1.5 times employee’s salary), • Staff automatically enrolled into a 457 Retirement Account at 1% of their annual salary. Employer match 1% higher than employee’s contribution up to 6% in the 403(b) or 457 Retirement Savings Plan, • Paid time off – PTO accrual, Holidays, • One (1) annual Mental Health Floating Holiday, one (1) annual Celebrate Diversity Floating Holiday, and one (1) annual A Day to Remember Floating Holiday available to staff after 90 days of employment, • Additional Supplemental Coverage available i.e. Disability, Accidental, Cancer, Critical Care, and Section 125 Flexible Spending Account Plan, • Teladoc – gives you or your immediate family members in the household access to a medical provider free of charge via telephone or video, • Employee Assistance Program (EAP) – gives you or your immediate family members in the household access to behavioral health, financial, and legal counseling in person or via telephone

Job Description Position: Case Manager I-III OBI [1449] Program: Amarillo, Texas – Outpatient Biopsychosocial Intervention (OBI) Salary range: Case Manager I: $40,809.60 Annually Case Manager II: $43,305.60 Annually Case Manager III: $46,009.60 Annually Shift available: Full-time At Texas Panhandle Centers (TPC), you’ll be part of a caring team dedicated to making lives better for over 10,000 individuals and families each year across the Texas Panhandle. As a non-profit, TPC provides a wide range of services from mental health and substance use support to intellectual and developmental disability care, empowering clients of all ages to achieve dignity and independence. With seven service centers located throughout the region, our staff work together with our clients to achieve our mission to create an accessible system of care that supports individual choice and truly make a difference. We invite you to join us in our vision of “Making Lives Better!” Essential duties and responsibilities of the Family & Youth Specialist: • Staff will maintain ethical and professional communications at all times using respectful Trauma-Informed Care language, • Provides service coordination, proper assessment, treatment planning, biopsychosocial case management service interventions to a caseload according to local policy and procedure, TPC Community Standards, Medicaid guidelines, and HCS standards., • Collaborate with the IDD and Behavioral Health teams to ensure a cross-systems biopsychosocial approach is used when providing skills training and case management., • Educate and train community mental health partners, substance use partners, and others involved in mental health on techniques and training resources., • Provide referrals within the community for appropriate consultations., • Provide skills training to individuals in the program, parents, and support systems., • Complete Biopsychosocial Assessments. Develop recovery-focused, strength-based treatment plan that is person-centered and includes the individual’s vulnerabilities and triggers from a biopsychosocial perspective., • Will monitor the progress towards the desired outcomes identified by the team of each individual assigned and will document in regular monitoring/review tools, which will be submitted in a timely manner to adhere to documentation requirements., • Is a contributing and collaborating member of the treatment team, sharing ideas and client progress to ensure identified needs are addressed., • Follows the required documentation requirements of OBI services as outlined in the Statement of Work., • Provide services in Amarillo and in the regional areas of the Texas Panhandle as needed, • Adheres to TPC Business Code of Conduct and reports concern if ethical and/or business standards defined in the code are compromised Required qualifications of the Family & Youth Specialist to be successful in the job: • Must have a Bachelor's or advanced degree from an accredited college or university with a major in social, behavioral, or human service field including, but not limited to, psychology, social work, medicine, nursing, rehabilitation, counseling, sociology, human development, gerontology, educational psychology, education, and criminal justice for Qualified Intellectual Disability Professional (QIDP) credentialing, • A minimum of one (1) year experience working with individuals with Intellectual/Developmental Disabilities required., • For Case Manager I, no additional case management experience required, • For Case Manager II, minimum one (1) year of experience in behavioral health case management or IDD Service Coordination, • For Case Manager III, minimum two (2) years of experience in behavioral health case management or IDD Service Coordination, • Graduate work may be substituted for up to one (1) year of experience, • Employees may be required to utilize their personal mobile phones for two-factor authentication (2FA). Full statement under Informational Documents: www.texaspanhandlecenters.org/careers, • Must have a valid Texas driver’s license and be insurable under agency vehicle policy, • Must be 18 years of age or older Preferred qualifications of the Family & Youth Specialist to be successful in the job: • Bilingual At TPC, passion and meaningful work are rewarded! We offer employees: • Click here for TPC’s FY2026 Summary of Benefits, • 501(c)(3) designation – you can apply for the Public Service Student Loan Forgiveness, • Robust benefit offerings – Urgent Care visits for a low $10 co-pay, Medical, Dental, and Vision, • Employer paid life insurance (1.5 times employee’s salary), • Staff automatically enrolled into a 457 Retirement Account at 1% of their annual salary. Employer match 1% higher than employee’s contribution up to 6% in the 403(b) or 457 Retirement Savings Plan, • Paid time off – PTO accrual, Holidays, • One (1) annual Mental Health Floating Holiday, one (1) annual Celebrate Diversity Floating Holiday, and one (1) annual A Day to Remember Floating Holiday available to staff after 90 days of employment, • Additional Supplemental Coverage available i.e. Disability, Accidental, Cancer, Critical Care, and Section 125 Flexible Spending Account Plan, • Teladoc – gives you or your immediate family members in the household access to a medical provider free of charge via telephone or video, • Employee Assistance Program (EAP) – gives you or your immediate family members in the household access to behavioral health, financial, and legal counseling in person or via telephone

Job Description Position: Case Manager I-III ACT [1339] Program: Amarillo, Texas – Assertive Community Treatment (ACT) Team Salary range: Case Manager I: $40,809.60 Annually Case Manager II: $43,305.60 Annually Case Manager III: $46,009.60 Annually Shift available: Full-time At Texas Panhandle Centers (TPC), you’ll be part of a caring team dedicated to making lives better for over 10,000 individuals and families each year across the Texas Panhandle. As a non-profit, TPC provides a wide range of services from mental health and substance use support to intellectual and developmental disability care, empowering clients of all ages to achieve dignity and independence. With seven service centers located throughout the region, our staff work together with our clients to achieve our mission to create an accessible system of care that supports individual choice and truly make a difference. We invite you to join us in our vision of “Making Lives Better!” Essential duties and responsibilities: • Staff will maintain ethical and professional communications at all times using respectful Trauma-Informed Care language, • Responsible for service delivery on the Assertive Community Treatment (ACT) team, • This is an intensive adult caseload for individuals with behavioral health issues in addition to substance use, involvement in the criminal justice system, and/or frequent use of inpatient hospitalization using a team approach, • Services include referral/linkage to community resources, case management, substance abuse treatment, housing and/or employment skills training, • Will be trained in state-approved curriculum that emphasize evidence-based practices to help improve daily functioning stability in the community, • Position will provide culturally competent care activities and collaboration among all participants involved with the individual’s care, • Additional duties can include assessment and treatment planning with clients, working within the team to ensure appropriate services are provided, and engaging individuals by taking a person-centered approach to help identify goals for services/treatment, • The position will assist & collaborate with team and supervisor to ensure evidence-based ACT model of treatment is provided, • Works with all programs in Adult Behavioral Health Team in promote skills development and community stability for our client population, • Adheres to TPC Business Code of Conduct and reports concerns if ethical and/or business standards defined in the code are compromised Required qualifications to be successful in the job: • Bachelor’s degree from an accredited university with a major in psychology, sociology, social work, counseling, or other related human services field for QMHP credentialing, • For Case Manager I, no experience required, • For Case Manager II, minimum one (1) year of experience in behavioral health case management, • For Case Manager III, minimum two (2) years of experience in behavioral health case management, • Graduate work in a related field may be substituted for up to one (1) year of experience, • Employees may be required to utilize their personal mobile phones for two-factor authentication (2FA). Full statement under Informational Documents: www.texaspanhandlecenters.org/careers, • Must have a valid Texas driver’s license and be insurable under agency vehicle policy, • Must be 18 years of age or older Preferred qualifications to be successful in the job: • Bilingual At TPC, passion and meaningful work are rewarded! We offer employees: • Click here for TPC’s FY2026 Summary of Benefits, • 501(c)(3) designation – you can apply for the Public Service Student Loan Forgiveness, • Robust benefit offerings – Urgent Care visits for a low $10 co-pay, Medical, Dental, and Vision, • Employer paid life insurance (1.5 times employee’s salary), • Staff automatically enrolled into a 457 Retirement Account at 1% of their annual salary. Employer match 1% higher than employee’s contribution up to 6% in the 403(b) or 457 Retirement Savings Plan, • Paid time off – PTO accrual, Holidays, • One (1) annual Mental Health Floating Holiday, one (1) annual Celebrate Diversity Floating Holiday, and one (1) annual A Day to Remember Floating Holiday available to staff after 90 days of employment, • Additional Supplemental Coverage available i.e. Disability, Accidental, Cancer, Critical Care, and Section 125 Flexible Spending Account Plan, • Teladoc – gives you or your immediate family members in the household access to a medical provider free of charge via telephone or video, • Employee Assistance Program (EAP) – gives you or your immediate family members in the household access to behavioral health, financial, and legal counseling in person or via telephone

Job Description Position: Case Manager II-III COPSD [1357] Program: Amarillo, Texas – Justice Involved Co-Occurring Psychiatric and Substance Use Disorders (COPSD) Salary range: Case Manager II: $43,305.60 Annually Case Manager III: $46,009.60 Annually Shift available: Full-time At Texas Panhandle Centers (TPC), you’ll be part of a caring team dedicated to making lives better for over 10,000 individuals and families each year across the Texas Panhandle. As a non-profit, TPC provides a wide range of services from mental health and substance use support to intellectual and developmental disability care, empowering clients of all ages to achieve dignity and independence. With seven service centers located throughout the region, our staff work together with our clients to achieve our mission to create an accessible system of care that supports individual choice and truly make a difference. We invite you to join us in our vision of “Making Lives Better!” Essential duties and responsibilities: • Staff will maintain ethical and professional communications at all times using respectful Trauma-Informed Care language, • This position will serve on a team of providers dedicated to working with people being treated and released from a jail setting. These individuals will be diagnosed with SMI or COPSD (co-occurring psychiatric and substance use disorders). The people served in this program will have begun psychiatric services while in jail as part of the MHG-JII grant., • All services will be provided using evidence-based practices that are person-centered and trauma-informed, • Provision of ongoing support and advocacy to clients navigating the criminal justice system and mental health services will be required, • Providers will coordinate release plans with the in-jail staff providing the psychiatric services to promote seamless service delivery with regard to mental health and substance use treatment., • Once the person is linked to the on-going community supports that aide their recovery they will be referred and connected to ongoing supports. Treatment efforts will concentrate on building natural supports from the least restrictive environment., • This position will provide COPSD groups, care coordination, case management, crisis intervention, engagement and documentation practices consistent with best practices, agency standards and contract requirements., • Participates in multidisciplinary team meetings and case staffing to develop treatment approaches that best fit the needs of the client, • This position identifies candidates at the initial county arraignments and will assist with the C.C.P. 16.22 process for early initiation of psychiatric treatment and advocacy with the diversion courts Maintains same day-next day documentation requirements and a 95% or higher compliance average for all individuals served • This position will travel into the top 21 counties to provide services in rural jail settings, • Adheres to the TPC Business Code of Conduct and reports concern if ethical and/or business standards defined in the code are compromised Required qualifications to be successful in the job: • Bachelor’s degree from an accredited university with a major in psychology, sociology, social work, counseling, or other related human services field for QMHP credentialing, • For Case Manager II, minimum one (1) year of experience in behavioral health case management, • For Case Manager III, minimum two (2) years of experience in behavioral health case management, • Graduate work in a related field may be substituted for up to one (1) year of experience, • Employees may be required to utilize their personal mobile phones for two-factor authentication (2FA). Full statement under Informational Documents: www.texaspanhandlecenters.org/careers, • Must have a valid Texas driver’s license and be insurable under agency vehicle policy, • Must be 18 years of age or older Preferred qualifications to be successful in the job: • One (1) year experience working with individuals who are justice-involved, • Previous experience in mental health crisis de-escalation and intervention, • Experience working collaboratively with law enforcement and criminal justice systems, • Understanding of person-centered and trauma-informed care principles, • Ability to build rapport quickly and effectively with individuals from diverse backgrounds, • Excellent communication, interpersonal, and conflict resolution skills At TPC, passion and meaningful work are rewarded! We offer employees: • Click here for TPC’s FY2026 Summary of Benefits, • 501(c)(3) designation – you can apply for the Public Service Student Loan Forgiveness, • Robust benefit offerings – Medical, Urgent Care visits for a low $10 co-pay, Dental, and Vision, • Employer paid life insurance (1.5 times employee’s salary), • Staff automatically enrolled into a 457 Retirement Account at 1% of their annual salary. Employer Match 1% higher than employee’s contribution up to 6% in the 403 (b) or 457 Retirement Savings Plan, • Paid time off – PTO accrual, Holidays, • One (1) annual Mental Health Floating Holiday, one (1) annual Celebrate Diversity Floating Holiday, and one (1) annual A Day to Remember Floating Holiday available to staff after 90 days of employment, • Additional Supplemental Coverage available i.e. Disability, Accidental, Cancer, Critical Care, and Section 125 Flexible Spending Account Plan, • Teladoc – gives you or your immediate family members in the household access to a medical provider free of charge via telephone or video, • Employee Assistance Program (EAP) – gives you or your immediate family members in the household access to behavioral health, financial, and legal counseling in person or via telephone

Job Description Position: Case Manager I-III JBCR [1421] Program: Amarillo, Texas – Jail Based Competency Restoration (JBCR) Salary range: Case Manager I: $40,809.60 Annually Case Manager II: $43,305.60 Annually Case Manager III: $46,009.60 - $52,020.80 Annually Shift available: Full-time At Texas Panhandle Centers (TPC), you’ll be part of a caring team dedicated to making lives better for over 10,000 individuals and families each year across the Texas Panhandle. As a non-profit, TPC provides a wide range of services from mental health and substance use support to intellectual and developmental disability care, empowering clients of all ages to achieve dignity and independence. With seven service centers located throughout the region, our staff work together with our clients to achieve our mission to create an accessible system of care that supports individual choice and truly make a difference. We invite you to join us in our vision of “Making Lives Better!” Essential duties and responsibilities: • Staff will maintain ethical and professional communications at all times using respectful Trauma-Informed Care language, • The person in this position will work as a treatment team member in the Jail Based Competency Restoration (JBCR) Program, • The primary responsibilities will be to provide direct care services within the Potter County Detention Center (PCDC) to restore competency for individuals with serious mental illness who have been deemed incompetent to stand trial and are waiting for a State hospital bed, • Services will include educational and skills training that enable program participants the ability to obtain a factual and rational understanding of legal proceedings and restore their ability to consult with legal counsel, • Services are provided to adults who have been found incompetent to stand trial due to a serious mental illness and considered to be restorable to stand trial, • Working alongside of the mental health professionals within the PCDC and other law enforcement officials, the team will design therapeutic environments to reduce the stress of incarceration and promote engagement in therapeutic services, • Participate and provide trainings that are in support of competency restoration, mental health awareness and crisis intervention, • Flexible scheduling for service delivery and outreach will be utilized to allow best access to people to be served, • Act as part of a clinical team including, but not limited to, PCDC personnel, medical teams at TPC, all outpatient service providers in the community to coordinate treatment if released from jail, • Ensure services provided support whole health care that is Person and Family Centered using evidenced based practices. These services will address the goals of the program help to achieve the contract requirements outlined for the program, • Assist in the development of curriculum for training and service provision within the program, and evaluate the data to drive these program decisions, • Standard assessments will be completed throughout the course of the persons’ treatment in compliance with grant specifications, • Adheres to TPC Business Code of Conduct and reports concerns if ethical and/or business standards defined in the code are compromised Required qualifications to be successful in the job: • Bachelor’s degree from an accredited university with a major in psychology, sociology, social work, counseling, or other related human services field for QMHP credentialing, • For Case Manager I, no experience required, • For Case Manager II, minimum one (1) year of experience in behavioral health case management, • For Case Manager III, minimum two (2) years of experience in behavioral health case management, • Graduate work in a related field may be substituted for up to one (1) year of experience, • To perform this job successfully, an individual must be able to perform each essential duty in a satisfactory manner, • Employees may be required to utilize their personal mobile phones for two-factor authentication (2FA). Full statement under Informational Documents: www.texaspanhandlecenters.org/careers, • Must have a valid Texas driver’s license and be insurable under agency vehicle policy, • Must be 18 years of age or older Preferred qualifications to be successful in the job: • Bilingual, • Degree in Social Work, Psychology, or Licensed as a Chemical Dependency Counselor, • Ability to secure licensure or certification for position may be required by law or comparable positions in community practice At TPC, passion and meaningful work are rewarded! We offer employees: • Click here for TPC’s FY2026 Summary of Benefits, • 501(c)(3) designation – you can apply for the Public Service Student Loan Forgiveness, • Robust benefit offerings – Urgent Care visits for a low $10 co-pay, Medical, Dental, and Vision, • Employer paid life insurance (1.5 times employee’s salary), • Staff automatically enrolled into a 457 Retirement Account at 1% of their annual salary. Employer match 1% higher than employee’s contribution up to 6% in the 403(b) or 457 Retirement Savings Plan, • Paid time off – PTO accrual, Holidays, • One (1) annual Mental Health Floating Holiday, one (1) annual Celebrate Diversity Floating Holiday, and one (1) annual A Day to Remember Floating Holiday available to staff after 90 days of employment, • Additional Supplemental Coverage available i.e. Disability, Accidental, Cancer, Critical Care, and Section 125 Flexible Spending Account Plan, • Teladoc – gives you or your immediate family members in the household access to a medical provider free of charge via telephone or video, • Employee Assistance Program (EAP) – gives you or your immediate family members in the household access to behavioral health, financial, and legal counseling in person or via telephone

Job Description Position: Case Manager II-III Youth Diversion [1415] Program: Amarillo, Texas – Family & Youth Diversion Salary range: Case Manager II: $43,305.60 Annually Case Manager III: $46,009.60 Annually Shift available: Full-time At Texas Panhandle Centers (TPC), you’ll be part of a caring team dedicated to making lives better for over 10,000 individuals and families each year across the Texas Panhandle. As a non-profit, TPC provides a wide range of services from mental health and substance use support to intellectual and developmental disability care, empowering clients of all ages to achieve dignity and independence. With seven service centers located throughout the region, our staff work together with our clients to achieve our mission to create an accessible system of care that supports individual choice and truly make a difference. We invite you to join us in our vision of “Making Lives Better!” Essential duties and responsibilities: • Staff will maintain ethical and professional communications at all times using respectful Trauma-Informed Care language, • Serves as a Skills Trainer Specialist providing direct care support and coordination, working with youth and families experiencing or who are at-risk of experiencing a crisis episode, • will provide services in an individual and group setting, • Will be responsible for organizing culturally competent care activities and collaborating among all participants involved with the youth's care, • The primary role is to provide evidenced-based practices for families and youth who are at-risk or are experiencing a crisis episode that interferes with functioning in home, school, community, or daycare environments, • This position will be knowledgeable about community resources, services, and support for families, • Additional duties can include providing skills training using evidenced-based curriculums, assessment & treatment planning, working within the team to ensure appropriate services are scheduled and delivered, engaging family by providing outreach and education, care coordination activities, and taking a family & person-centered approach to help identify strategies and objectives, • Will provide services via phone & face-to-face in both home and community-based settings in Amarillo and regional areas of the Texas Panhandle, • This position will spend at least half of his/her working time directly working with the youth, family, and/or family supports, • Adheres to TPC Business Code of Conduct and reports concerns if ethical and/or business standards defined in the code are compromised Required qualifications to be successful in the job: • Bachelor’s degree from an accredited university with a major in psychology, sociology, social work, counseling, or other related human services field for QMHP credentialing, • For Case Manager II, minimum one (1) year of experience in behavioral health case management, • For Case Manager III, minimum two (2) years of experience in behavioral health case management, • Graduate work in a related field may be substituted for up to one (1) year of experience, • Employees may be required to utilize their personal mobile phones for two-factor authentication (2FA). Full statement under Informational Documents: www.texaspanhandlecenters.org/careers, • Must have a valid Texas driver’s license and be insurable under agency vehicle policy, • Must be 18 years of age or older Preferred qualifications to be successful in the job: • One (1) year experience working with youth and families At TPC, passion and meaningful work are rewarded! We offer full-time employees: • Click here for TPC’s FY2026 Summary of Benefits, • 501(c)(3) designation – you can apply the for Public Service Student Loan Forgiveness, • Robust benefit offerings – Medical, Urgent Care visits for a low $10 co-pay, Dental, and Vision, • Employer paid life insurance (1.5 times employee’s salary), • Staff automatically enrolled into a 457 Retirement Account at 1% of their annual salary. Employer Match 1% higher than employee’s contribution up to 6% in the 403 (b) or 457 Retirement Savings Plan, • Paid time off – PTO accrual, Holidays, • One (1) annual Mental Health Floating Holiday, one (1) annual Celebrate Diversity Floating Holiday, and one (1) annual A Day to Remember Floating Holiday available to staff after 90 days of employment, • Additional Supplemental Coverage available i.e. Disability, Accidental, Cancer, Critical Care, and Section 125 Flexible Spending Account Plan, • Teladoc – gives you or your immediate family members in the household access to a medical provider free of charge via telephone or video, • Employee Assistance Program (EAP) – gives you or your immediate family members in the household access to behavioral health, financial, and legal counseling in person or via telephone

Job Description Position: Director of Authority Services/Program Administrator [1104] Program: Amarillo, Texas – Intellectual & Developmental Disabilities (IDD) Administration Salary: DOE Shift available: Full-time At Texas Panhandle Centers (TPC), you’ll be part of a caring team dedicated to making lives better for over 10,000 individuals and families each year across the Texas Panhandle. As a non-profit, TPC provides a wide range of services from mental health and substance use support to intellectual and developmental disability care, empowering clients of all ages to achieve dignity and independence. With seven service centers located throughout the region, our staff work together with our clients to achieve our mission to create an accessible system of care that supports individual choice and truly make a difference. We invite you to join us in our vision of “Making Lives Better!” Essential duties and responsibilities: • Staff will maintain ethical and professional communications at all times using respectful Trauma-Informed Care language, • Responsible for the overall operations and oversight of the IDD Authority programs including Intake, Continuity of Services, Service Coordination, OBI, CFC, PASRR, Crisis, and ECC, • Effectively evaluates the programs, complies with contract measures, ensures person-centered trauma-informed services are provided within the programs, and maintains fiscal responsibility, • Will work in collaboration with all provider services, • Assists in planning, developing, and implementing program guidelines, and policies and procedures to meet standards set by HHSC for Authority Services, • Responsible for overseeing the provision of service coordination including coordinating, linking, and monitoring resources to consumers with intellectual developmental disabilities, • Hires, trains, and supervises assigned staff; plans, assigns, and directs work; completed performance reviews; rewards and disciplines employees; addresses complaints; and resolves problems, • Participate in the development and implementation of departmental guidelines and procedures, • Help to identify areas of improvement, offers solutions, and seeks ways of improving agency operation, • Develop strategies to increase Medicaid system capacity, focus Medicaid services on specific population, etc., • Adheres to TPC Business Code of Conduct and reports concerns if ethical and/or business standards defined in the code are compromised Required qualifications to be successful in the job: • Master's degree from an accredited college or university with a major in social, behavioral, or human service field including, but not limited to, psychology, social work, medicine, nursing, rehabilitation, counseling, sociology, human development, gerontology, educational psychology, education, or criminal justice for Qualified Intellectual Disability Professional (QIDP) credentialing, • Minimum five (5) years of experience working with individuals with Intellectual/Developmental Disabilities, • Minimum one (1) year of experience in guiding program delivery, supervising or leading a program/team in a clinical or administrative capacity, • Experience working with individuals that are actively in crisis, • Graduate work in a related field may be substituted for up to one (1) year of experience, • Employees may be required to utilize their personal mobile phones for two-factor authentication (2FA). Full statement under Informational Documents: www.texaspanhandlecenters.org/careers, • Must have a valid Texas driver’s license and be insurable under agency vehicle policy, • Must be 18 years of age or older Preferred qualifications to be successful in the job: • Qualify as a Licensed Practitioner of the Healing Arts (LPHA) (LPC, LCSW, LMFT, or Licensed Psychologist) and in good standing in the state of Texas., • Experience in the management and oversight of a program and/or staff, including establishing outcomes, coordinating and evaluating program activities, and developing or evaluating budget requests, • Case management experience/ability to work as a case manager within the supervised programs, • Excellent communication, interpersonal, and conflict resolution skills, • Ability to build rapport quickly and effectively with individuals from diverse backgrounds, • Bilingual At TPC, passion and meaningful work are rewarded! We offer employees: • Click here for TPC’s FY2026 Summary of Benefits, • 501(c)(3) designation – you can apply for the Public Service Student Loan Forgiveness, • Robust benefit offerings – Urgent Care visits for a low $10 co-pay, Medical, Dental, and Vision, • Employer paid life insurance (1.5 times employee’s salary), • Staff automatically enrolled into a 457 Retirement Account at 1% of their annual salary. Employer match 1% higher than employees’ contribution up to 6% in the 403(b) or 457 Retirement Savings Plan, • Paid time off – PTO accrual, Holidays, • One (1) annual Mental Health Floating Holiday, one (1) annual Celebrate Diversity Floating Holiday, and one (1) annual A Day to Remember Floating Holiday available to staff after 90 days of employment, • Additional Supplemental Coverage available i.e. Disability, Accidental, Cancer, Critical Care, and Section 125 Flexible Spending Account Plan, • Teladoc – gives you or your immediate family members in the household access to a medical provider free of charge via telephone or video, • Employee Assistance Program (EAP) – gives you or your immediate family members in the household access to behavioral health, financial, and legal counseling in person or via telephone

Job Description Position: Service Coordinator OSAR [1077] Program: Amarillo, Texas – Outreach, Screening, Assessment and Referral (OSAR) Salary range: $40,809.60 Annually Shift available: Full-time At Texas Panhandle Centers (TPC), you’ll be part of a caring team dedicated to making lives better for over 10,000 individuals and families each year across the Texas Panhandle. As a non-profit, TPC provides a wide range of services from mental health and substance use support to intellectual and developmental disability care, empowering clients of all ages to achieve dignity and independence. With seven service centers located throughout the region, our staff work together with our clients to achieve our mission to create an accessible system of care that supports individual choice and truly make a difference. We invite you to join us in our vision of “Making Lives Better!” Essential duties and responsibilities: • Staff will maintain ethical and professional communications at all times using respectful Trauma-Informed Care language, • Provide screening and assessment to individuals (adults and adolescents) with substance use/abuse related issues and determine appropriate treatment (in-patient or our patient) for such individuals, • Refer clients to appropriate agencies providing substance use/abuse treatment, • Determining priority of individuals on waiting list for in-patient treatment, • Scheduling appointments for OSAR services, • Providing appropriate follow-up services with clients in out-patient treatment, • Entering data in CMBHS in a timely manner, • Meets productivity standards as set forth by OSAR, supervisor and center management, • Submits all client data, time sheets, travel requests, leave requests, purchase requisitions, and special reports to Administration in accordance with agency procedures and within the time frames specified, • Works as part of the on-call rotation, • Maintain training as required by the OSAR contract and by the agency, • Provide services to regional clinics as required by the OSAR contract, • Coordinate services with probation departments, courts, and other agencies as necessary, • Attends training as required by agency standards, • Intervenes when necessary using verbal PMAB, CPR, and First Aid as needed, • Performs other essential functions and tasks necessary to carry out the purposes of the position., • Adheres to TPC Business Code of Conduct and reports concerns if ethical and/or business standards defined in the code are compromised Required qualifications to be successful in the job: • Must have an LCDC (Licensed Chemical Dependency Counselor) license to qualify as a Qualified Credentialed Counselor (QCC) in the state of Texas, • License must be current and in good standing, • High school diploma or GED, • One semester (12 credit hours) of accredited college work; or minimum of eighth grade reading comprehension level as evidenced by score on the Adult Basic Learning Examination (ABLE), • Graduate work in a related field may be substituted for up to one (1) year of experience, • Employees may be required to utilize their personal mobile phones for two-factor authentication (2FA). Full statement under Informational Documents: www.texaspanhandlecenters.org/careers, • Must have a valid Texas driver’s license and be insurable under agency vehicle policy, • Must be 18 years of age or older Preferred qualifications to be successful in the job: • Bilingual, • Experience with providing substance use treatment services At TPC, passion and meaningful work is rewarded! We offer employees: • Click here for TPC’s FY2026 Summary of Benefits, • 501(c)(3) designation – you can apply for the Public Service Student Loan Forgiveness, • Robust benefit offerings – Urgent Care visits for a low $10 co-pay, Medical, Dental, and Vision, • Employer paid life insurance (1.5 times employee’s salary), • Staff automatically enrolled into a 457 Retirement Account at 1% of their annual salary. Employer match 1% higher than employee’s contribution up to 6% in the 403(b) or 457 Retirement Savings Plan, • Paid time off – PTO accrual, Holidays, • One (1) annual Mental Health Floating Holiday, one (1) annual Celebrate Diversity Floating Holiday, and one (1) annual A Day to Remember Floating Holiday available to staff after 90 days of employment, • Additional Supplemental Coverage available i.e. Disability, Accidental, Cancer, Critical Care, and Section 125 Flexible Spending Account Plan, • Teladoc – gives you or your immediate family members in the household access to a medical provider free of charge via telephone or video, • Employee Assistance Program (EAP) – gives you or your immediate family members in the household access to behavioral health, financial, and legal counseling in person or via telephone

Job Description Position: Case Manager I-III Children’s BH [1287] Program: Amarillo, Texas – Children’s Behavioral Health Salary range: Case Manager I: $40,809.60 Annually Case Manager II: $43,305.60 Annually Case Manager III: $46,009.60 Annually Shift available: Full-time At Texas Panhandle Centers (TPC), you’ll be part of a caring team dedicated to making lives better for over 10,000 individuals and families each year across the Texas Panhandle. As a non-profit, TPC provides a wide range of services from mental health and substance use support to intellectual and developmental disability care, empowering clients of all ages to achieve dignity and independence. With seven service centers located throughout the region, our staff work together with our clients to achieve our mission to create an accessible system of care that supports individual choice and truly make a difference. We invite you to join us in our vision of “Making Lives Better!” Essential duties and responsibilities: • Staff will maintain ethical and professional communications at all times using respectful Trauma-Informed Care language, • Serve as a Skills Trainer Specialist for the Children’s Behavioral Health Department, covering Amarillo and regional areas as needed., • Will be responsible for teaching and role modeling skills that addresses community living, social, coping, problem solving, anger management, parenting & self- control skills to families and youth ages 3-18, • Will be trained in TRR approved curriculums that emphasize evidence-based practices to help improve daily functioning, • Position will organize and provide culturally competent care activities and collaborate among all participants involved with the youth’s care, • Additional duties can include assessment & treatment planning, working within the team to ensure appropriate services are delivered, engaging family by providing outreach and education, and taking a family & person-centered approach to help identify strategies and objectives, • Will provide services via phone & face-to-face, in both home and community-based settings, • This position will spend at least half of his/her working time directly working with the youth, family, and/or family supports, • Position will assist & collaborate with C&A BH Team in promoting skills development and covering Amarillo and regional areas throughout the Texas Panhandle, • Adheres to TPC Business Code of Conduct and reports concerns if ethical and/or business standards defined in the code are compromised Required qualifications to be successful in the job: • Bachelor’s degree from an accredited university with a major in psychology, sociology, social work, counseling, or other related human services field for QMHP credentialing, • For Case Manager I, no experience required, • For Case Manager II, minimum one (1) year of experience in behavioral health case management, • For Case Manager III, minimum two (2) years of experience in behavioral health case management, • Graduate work in a related field may be substituted for up to one (1) year of experience, • Employees may be required to utilize their personal mobile phones for two-factor authentication (2FA). Full statement under Informational Documents: www.texaspanhandlecenters.org/careers, • Must have a valid Texas driver’s license and be insurable under agency vehicle policy, • Must be 18 years of age or older Preferred qualifications to be successful in the job: • Bilingual, • Experience working with youth and families At TPC, passion and meaningful work are rewarded! We offer full-time employees: • Click here for TPC’s FY2026 Summary of Benefits, • 501(c)(3) designation – you can apply for the Public Service Student Loan Forgiveness, • Robust benefit offerings – Medical, Urgent Care visits for a low $10 co-pay, Dental, and Vision, • Employer paid life insurance (1.5 times employee’s salary), • Staff automatically enrolled into a 457 Retirement Account at 1% of their annual salary. Employer Match 1% higher than employee’s contribution up to 6% in the 403 (b) or 457 Retirement Savings Plan, • Paid time off – PTO accrual, Holidays, • One (1) annual Mental Health Floating Holiday, one (1) annual Celebrate Diversity Floating Holiday, and one (1) annual A Day to Remember Floating Holiday available to staff after 90 days of employment, • Additional Supplemental Coverage available i.e. Disability, Accidental, Cancer, Critical Care, and Section 125 Flexible Spending Account Plan, • Teladoc – gives you or your immediate family members in the household access to a medical provider free of charge via telephone or video, • Employee Assistance Program (EAP) – gives you or your immediate family members in the household access to behavioral health, financial, and legal counseling in person or via telephone

Job Description Position: Case Manager I-III Children’s BH [1294] Program: Amarillo, Texas – Children’s Behavioral Health Salary range: Case Manager I: $40,809.60 Annually Case Manager II: $43,305.60 Annually Case Manager III: $46,009.60 Annually Shift available: Full-time At Texas Panhandle Centers (TPC), you’ll be part of a caring team dedicated to making lives better for over 10,000 individuals and families each year across the Texas Panhandle. As a non-profit, TPC provides a wide range of services from mental health and substance use support to intellectual and developmental disability care, empowering clients of all ages to achieve dignity and independence. With seven service centers located throughout the region, our staff work together with our clients to achieve our mission to create an accessible system of care that supports individual choice and truly make a difference. We invite you to join us in our vision of “Making Lives Better!” Essential duties and responsibilities: • Staff will maintain ethical and professional communications at all times using respectful Trauma-Informed Care language, • Serve as a Skills Trainer Specialist for the Children’s Behavioral Health Department, covering Amarillo and regional areas as needed, • Will be responsible for teaching and role modeling skills that addresses community living, social, coping, problem solving, anger management, parenting & self- control skills to families and youth ages 3-18, • Will be trained in TRR approved curriculums that emphasize evidence-based practices to help improve daily functioning, • Position will organize and provide culturally competent care activities and collaborate among all participants involved with the youth’s care, • Additional duties can include assessment & treatment planning, working within the team to ensure appropriate services are delivered, engaging family by providing outreach and education, and taking a family & person-centered approach to help identify strategies and objectives, • Will provide services via phone & face-to-face, in both home and community-based settings, • This position will spend at least half of his/her working time directly working with the youth, family, and/or family supports, • Position will assist & collaborate with C&A BH Team in promoting skills development and covering Amarillo and regional areas throughout the Texas Panhandle, • Adheres to TPC Business Code of Conduct and reports concerns if ethical and/or business standards defined in the code are compromised Required qualifications to be successful in the job: • Bachelor’s degree from an accredited university with a major in psychology, sociology, social work, counseling, or other related human services field for QMHP credentialing, • For Case Manager I, no experience required, • For Case Manager II, minimum one (1) year of experience in behavioral health case management, • For Case Manager III, minimum two (2) years of experience in behavioral health case management, • Graduate work in a related field may be substituted for up to one (1) year of experience, • Employees may be required to utilize their personal mobile phones for two-factor authentication (2FA). Full statement under Informational Documents: www.texaspanhandlecenters.org/careers, • Must have a valid Texas driver’s license and be insurable under agency vehicle policy, • Must be 18 years of age or older Preferred qualifications to be successful in the job: • Bilingual, • Experience working with youth and families At TPC, passion and meaningful work are rewarded! We offer full-time employees: • Click here for TPC’s FY2026 Summary of Benefits, • 501(c)(3) designation – you can apply for the Public Service Student Loan Forgiveness, • Robust benefit offerings – Medical, Urgent Care visits for a low $10 co-pay, Dental, and Vision, • Employer paid life insurance (1.5 times employee’s salary), • Staff automatically enrolled into a 457 Retirement Account at 1% of their annual salary. Employer Match 1% higher than employee’s contribution up to 6% in the 403 (b) or 457 Retirement Savings Plan, • Paid time off – PTO accrual, Holidays, • One (1) annual Mental Health Floating Holiday, one (1) annual Celebrate Diversity Floating Holiday, and one (1) annual A Day to Remember Floating Holiday available to staff after 90 days of employment, • Additional Supplemental Coverage available i.e. Disability, Accidental, Cancer, Critical Care, and Section 125 Flexible Spending Account Plan, • Teladoc – gives you or your immediate family members in the household access to a medical provider free of charge via telephone or video, • Employee Assistance Program (EAP) – gives you or your immediate family members in the household access to behavioral health, financial, and legal counseling in person or via telephone

Job Description Position: Case Manager II-III Intake, Screening, & Crisis [1254] Program: Amarillo, Texas – Intake, Screening, & Crisis Salary: $43,305.60 - $46,009.60 Annually Shift available: Full-time At Texas Panhandle Centers (TPC), you’ll be part of a caring team dedicated to making lives better for over 10,000 individuals and families each year across the Texas Panhandle. As a non-profit, TPC provides a wide range of services from mental health and substance use support to intellectual and developmental disability care, empowering clients of all ages to achieve dignity and independence. With seven service centers located throughout the region, our staff work together with our clients to achieve our mission to create an accessible system of care that supports individual choice and truly make a difference. We invite you to join us in our vision of “Making Lives Better!” Essential duties and responsibilities: • Staff will maintain ethical and professional communications at all times using respectful Trauma-Informed Care language, • Provide initial screening and intake services for adult behavioral health clients. Conduct initial assessments to determine the person's eligibility and service needs., • Conduct assessments in-person, over telehealth, and over the phone., • Offer continuity of care, case management, and if licensed, counseling services to support client recovery., • Collaborate with community partners and TPC team members to ensure access to supportive services. Work closely with clinical and administrative staff to ensure seamless delivery of services., • Introduce clients to a range of services offered by our agency and facilitate access to these resources., • Document all services accurately, with completion required within 48 hours of service delivery. Maintain flexibility in therapeutic approaches using evidence-based practices. • Implement person-centered approaches to empower clients in decision-making and goal setting., • Utilize trauma-informed care principles to create a safe and supportive environment for clients., • Contribute to a cohesive treatment team with a strong focus on teamwork and coordination of care., • Assist in scheduling client appointments and follow-up services., • Actively support the development and improvement of agency procedures., • Perform other essential functions and tasks necessary to carry out the purpose of the position., • Adheres to TPC Business Code of Conduct and reports concerns of ethical and/or business standards defined in the code if compromised Required qualifications to be successful in the job: • Bachelor’s degree from an accredited university with a major in psychology, sociology, social work, counseling, or other related human services field for QMHP credentialing, • For Case Manager II, minimum one (1) year of experience in behavioral health case management, • For Case Manager III, minimum two (2) years of experience in behavioral health case management, • Graduate work in a related field may be substituted for up to one (1) year of experience, • Strong organizational skills and attention to detail for timely documentation., • Excellent verbal and written communication skills, • Ability to work effectively in a team oriented, collaborative environment, • Commitment to providing evidence-based care while using a trauma-informed and person-centered care, • Ability to build rapport quickly and effectively with individuals from diverse backgrounds, • Employees may be required to utilize their personal mobile phones for two-factor authentication (2FA). Full statement under Informational Documents: www.texaspanhandlecenters.org/careers, • Must have a valid Texas driver’s license and be insurable under agency vehicle policy, • Must be 18 years of age or older Preferred qualifications to be successful in the job: • Master's degree from an accredited university in social work, psychology, counseling, or related mental health field., • Two years of behavioral health case management experience in a community mental health setting. At TPC, passion and meaningful work are rewarded! We offer employees: • Click here for TPC’s FY2026 Summary of Benefits, • 501(c)(3) designation – you can apply for the Public Service Student Loan Forgiveness, • Robust benefit offerings – Urgent Care visits for a low $10 co-pay, Medical, Dental, and Vision, • Employer paid life insurance (1.5 times employee’s salary), • Staff automatically enrolled into a 457 Retirement Account at 1% of their annual salary. Employer match 1% higher than employee’s contribution up to 6% in the 403(b) or 457 Retirement Savings Plan, • Paid time off – PTO accrual, Holidays, • One (1) annual Mental Health Floating Holiday, one (1) annual Celebrate Diversity Floating Holiday, and one (1) annual A Day to Remember Floating Holiday available to staff after 90 days of employment, • Additional Supplemental Coverage available i.e. Disability, Accidental, Cancer, Critical Care, and Section 125 Flexible Spending Account Plan, • Teladoc – gives you or your immediate family members in the household access to a medical provider free of charge via telephone or video, • Employee Assistance Program (EAP) – gives you or your immediate family members in the household access to behavioral health, financial, and legal counseling in person or via telephone

Job Description Position: Case Manager I-III Children’s BH [1286] Program: Amarillo, Texas – Children’s Behavioral Health Salary range: Case Manager I: $40,809.60 Annually Case Manager II: $43,305.60 Annually Case Manager III: $46,009.60 Annually Shift available: Full-time At Texas Panhandle Centers (TPC), you’ll be part of a caring team dedicated to making lives better for over 10,000 individuals and families each year across the Texas Panhandle. As a non-profit, TPC provides a wide range of services from mental health and substance use support to intellectual and developmental disability care, empowering clients of all ages to achieve dignity and independence. With seven service centers located throughout the region, our staff work together with our clients to achieve our mission to create an accessible system of care that supports individual choice and truly make a difference. We invite you to join us in our vision of “Making Lives Better!” Essential duties and responsibilities: • Staff will maintain ethical and professional communications at all times using respectful Trauma-Informed Care language, • Serve as a Skills Trainer Specialist for the Children’s Behavioral Health Department, covering Amarillo and regional areas as needed, • Will be responsible for teaching and role modeling skills that addresses community living, social, coping, problem solving, anger management, parenting & self- control skills to families and youth ages 3-18, • Will be trained in TRR approved curriculums that emphasize evidence-based practices to help improve daily functioning, • Position will organize and provide culturally competent care activities and collaborate among all participants involved with the youth’s care, • Additional duties can include assessment & treatment planning, working within the team to ensure appropriate services are delivered, engaging family by providing outreach and education, and taking a family & person-centered approach to help identify strategies and objectives, • Will provide services via phone & face-to-face, in both home and community-based settings, • This position will spend at least half of his/her working time directly working with the youth, family, and/or family supports, • Position will assist & collaborate with C&A BH Team in promoting skills development and covering Amarillo and regional areas throughout the Texas Panhandle, • Adheres to TPC Business Code of Conduct and reports concerns if ethical and/or business standards defined in the code are compromised Required qualifications to be successful in the job: • Bachelor’s degree from an accredited university with a major in psychology, sociology, social work, counseling, or other related human services field for QMHP credentialing, • For Case Manager I, no experience required, • For Case Manager II, minimum one (1) year of experience in behavioral health case management, • For Case Manager III, minimum two (2) years of experience in behavioral health case management, • Graduate work in a related field may be substituted for up to one (1) year of experience, • Employees may be required to utilize their personal mobile phones for two-factor authentication (2FA). Full statement under Informational Documents: www.texaspanhandlecenters.org/careers, • Must have a valid Texas driver’s license and be insurable under agency vehicle policy, • Must be 18 years of age or older Preferred qualifications to be successful in the job: • Bilingual, • Experience working with youth and families At TPC, passion and meaningful work are rewarded! We offer full-time employees: • Click here for TPC’s FY2026 Summary of Benefits, • 501(c)(3) designation – you can apply for the Public Service Student Loan Forgiveness, • Robust benefit offerings – Medical, Urgent Care visits for a low $10 co-pay, Dental, and Vision, • Employer paid life insurance (1.5 times employee’s salary), • Staff automatically enrolled into a 457 Retirement Account at 1% of their annual salary. Employer Match 1% higher than employee’s contribution up to 6% in the 403 (b) or 457 Retirement Savings Plan, • Paid time off – PTO accrual, Holidays, • One (1) annual Mental Health Floating Holiday, one (1) annual Celebrate Diversity Floating Holiday, and one (1) annual A Day to Remember Floating Holiday available to staff after 90 days of employment, • Additional Supplemental Coverage available i.e. Disability, Accidental, Cancer, Critical Care, and Section 125 Flexible Spending Account Plan, • Teladoc – gives you or your immediate family members in the household access to a medical provider free of charge via telephone or video, • Employee Assistance Program (EAP) – gives you or your immediate family members in the household access to behavioral health, financial, and legal counseling in person or via telephone

Job DescriptionWe are so excited you are interested in our Service Technician/Diesel Mechanic opportunities! We are interested in talking with Service Technicians/Diesel Mechanics of all levels and backgrounds. Please reach out to find out more about the different roles of our Service Technicians/Diesel Mechanics and the career path we can offer you. Winners Work Here!Premier Truck Group is dedicated to ONE Network Executing, our mission which focuses on delivering the best employee experience, operational excellence, and exceptional customer service. At PTG, our top priority is to be your employer of choice and to provide a top-tier employee experience, regardless of the location where you work. Who is Premier Truck Group?Premier Truck Group is headquartered in Dallas, Texas, with nearly 50 locations throughout the US and Canada, making it the largest Freightliner dealer group in North America. We offer a premium selection of new Freightliner and Western Star commercial vehicles, a large selection of previously owned commercial trucks, and a full suite of parts, maintenance, and repair services. When you build your career here, you make a commitment to being the very best in the business. We are the pre-eminent group of Freightliner truck dealerships in the nation with serious plans for the future and we want you to be a part of it. Why Join Our Winning Team as a Service Technician/Diesel Mechanic? We are so proud of the many benefits we offer our winning team of Service Technicians/Diesel Mechanics. Check out the specifics below! Technician Specifics:“Learn While You Earn” – Fully paid trainingTop Tech – Our annual competition to show off your skills and compete for $10k, plus many more prizesDealer Trainers – We are one of only a few dealer groups with our own team of in house trainingTool AllowanceSafety Glasses/Shoes Reimbursement Technician Onboarding ProgramMentorship Program – support for new techniciansMultiple Shifts Available – find the best schedule for you with shift premiumsTuition/Tool Reimbursement (accredited technical school graduates)Paid Vendor and OEM Training ProgramsPaid Uniforms and Laundry ServicesIndividual Laptop (most dealerships) Our Fully Comprehensive Benefits Package Includes:Health Benefits – Medical, Dental, Vision, Orthodontics Supplemental Benefits – Accident, Cancer, Disability Policies that fit your needsRetirement – 401k with company matchEmployee Assistance ProgramsMaternity/Paternity Pay Pet InsurancePaid Time Off9 Company HolidaysAdoption AssistancePaid Community Involvement OpportunitiesSmart Dollar Program – free financial planning Our Winning Culture Is Comprised Of:Advancement opportunities – Internal PromotionHoliday EventsCompany and Employee EventsEmployee Programs – Veterans Day, Breast Cancer Awareness Month, and moreWinning Women of Premier Referral Bonuses Employee Recognition ProgramsSafety First Organization – we hold the highest safety standardsEmployee Surveys – let your voice be heardAnnual Reviews for Consistent FeedbackRev Up – New hire orientation program to get you fully up to speed about PTGOne App – We offer our own app for consistent communicationElite Support – Our dealerships meet the highest standards Here are some quick insights into this opportunity. We would love to discuss it with you in more detail! Diesel Mechanic Responsibilities:· Performs vehicle inspections, troubleshooting and testing to determine required or recommended repairs · Accurately diagnose malfunctions and perform the necessary repairs for them including but not limited to repairing engine failures; repairing mechanical and electrical systems malfunctions; replacing parts and components as required · Examines assigned vehicle to determine if further safety or service work is required or recommended · Verifies vehicle serviceability and ensure quality repairs the first time by conducting test drives; adjusting controls and systems as required · Ensures that customer vehicles kept clean during repair process · Contains costs by using warranty; evaluating service and parts options for repairs as required · Communicates with service advisor and/or dispatcher if additional work is needed · Aids service writer as needed to write work orders, conduct test rides, interact with the customer, or in any other way necessary to guarantee customer satisfaction · Keeps supplies ready by inventorying stock; placing orders; verifying receipt of parts and supplies · Maintain a clean, efficient work area and assist in keeping the shop neat and organized · Documents all work performed and recommended on the repair order in accordance with standard operating procedures · Understands the terminology of the automobile business and keep abreast of technology changes in the product · Follows all attendance and punctuality standards with adherences to timekeeping standards; Employees are required to record the beginning and ending times of any shift, break or departure from work for personal reasons · Follows the Code of Business Ethics and Conduct · Understands and follows all work rules and follows directions from Supervisors · Upholds the company’s non-disclosure and confidentiality policies · Maintains a professional appearance in accordance with company policy · Attends pertinent training on request · Attends company meetings as required Diesel Mechanic Requirements:· High school diploma or the equivalent and two-year related experience or equivalent combination of education and experience. · Associate's degree (A. A.) or equivalent from two-year College or technical school; and two-year related experience and/or training; or equivalent combination of education and experience. Ready to Join?Apply now to learn more about what Premier Truck Group has to offer! Premier Truck Group is an equal opportunity employer. IND - ST

Job Description Position: Case Manager I-III Clarendon Adult BH [1359] Program: Clarendon, Texas - Adult Behavioral Health Salary range: Case Manager I: $40,809.60 Annually Case Manager II: $43,305.60 Annually Case Manager III: $46,009.60 Annually Shift available: Full-time At Texas Panhandle Centers (TPC), you’ll be part of a caring team dedicated to making lives better for over 10,000 individuals and families each year across the Texas Panhandle. As a non-profit, TPC provides a wide range of services from mental health and substance use support to intellectual and developmental disability care, empowering clients of all ages to achieve dignity and independence. With seven service centers located throughout the region, our staff work together with our clients to achieve our mission to create an accessible system of care that supports individual choice and truly make a difference. We invite you to join us in our vision of “Making Lives Better!” Essential duties and responsibilities: • Staff will maintain ethical and professional communications at all times using respectful Trauma-Informed Care language, • Serves as the Case Manager/Skills Trainer with Adult Behavioral Health working in Clarendon, Amarillo, and TPC service area, • Responsible for conducting state approved assessments, identifying goals for recovery planning with adults, 18 and older with a mental health diagnosis, • Teaches/uses evidence-based practices/curriculum with individuals to help improve daily functioning, using a person-centered approach, • Services can include referral/linkage to community resources, psychosocial rehabilitation, skills training, substance abuse treatment, housing and/or employment skills training, • Organize, provide culturally competent care activities and collaboration among all participants involved with the individual’s care, • Provide services via phone & face-to-face, in both home and community-based settings, • Spend at least half of his/her working time directly working with clients, • Assist & collaborate with multi-disciplinary Adult Behavioral Health Team to promote quality mental health services, skill development and community stability to clients throughout the Texas Panhandle, • Adheres to TPC Business Code of Conduct and reports concerns if ethical and/or business standards defined in the code are compromised Required qualifications to be successful in the job: • Bachelor’s degree from an accredited university with a major in psychology, sociology, social work, counseling, or other related human services field for QMHP credentialing, • For Case Manager I, no experience required, • For Case Manager II, minimum one (1) year of experience in behavioral health case management, • For Case Manager III, minimum two (2) years of experience in behavioral health case management, • Graduate work in a related field may be substituted for up to one (1) year of experience, • Employees may be required to utilize their personal mobile phones for two-factor authentication (2FA). Full statement under Informational Documents: www.texaspanhandlecenters.org/careers, • Must have a valid Texas driver’s license and be insurable under agency vehicle policy, • Must be 18 years of age or older Preferred qualifications to be successful in the job: • Bilingual At TPC, passion and meaningful work is rewarded! We offer employees: • Click here for TPC’s FY2026 Summary of Benefits, • 501(c)(3) designation – you can apply for the Public Service Student Loan Forgiveness, • Robust benefit offerings – Urgent Care visits for a low $10 co-pay, Medical, Dental, and Vision, • Employer paid life insurance (1.5 times employee’s salary), • Staff automatically enrolled into a 457 Retirement Account at 1% of their annual salary. Employer match 1% higher than employee’s contribution up to 6% in the 403(b) or 457 Retirement Savings Plan, • Paid time off – PTO accrual, Holidays, • One (1) annual Mental Health Floating Holiday, one (1) annual Celebrate Diversity Floating Holiday, and one (1) annual A Day to Remember Floating Holiday available to staff after 90 days of employment, • Additional Supplemental Coverage available i.e. Disability, Accidental, Cancer, Critical Care, and Section 125 Flexible Spending Account Plan, • Teladoc – gives you or your immediate family members in the household access to a medical provider free of charge via telephone or video, • Employee Assistance Program (EAP) – gives you or your immediate family members in the household access to behavioral health, financial, and legal counseling in person or via telephone

Job Description Position: Transportation Specialist [1379] Program: Amarillo, Texas – Intake, Screening & Crisis Salary: $15.66/hr. Shift available: Full-time At Texas Panhandle Centers (TPC), you’ll be part of a caring team dedicated to making lives better for over 10,000 individuals and families each year across the Texas Panhandle. As a non-profit, TPC provides a wide range of services from mental health and substance use support to intellectual and developmental disability care, empowering clients of all ages to achieve dignity and independence. With seven service centers located throughout the region, our staff work together with our clients to achieve our mission to create an accessible system of care that supports individual choice and truly make a difference. We invite you to join us in our vision of “Making Lives Better!” Essential duties and responsibilities: • Staff will maintain ethical and professional communications at all times using respectful Trauma-Informed Care language, • Provide transportation to clients needing transport services to clinical appointments within the Adult MH outpatient clinic and other appointments outside of the clinic that support mental health treatment, • Dependable and have strong customer service skills, • Organized and be able to be flexible in their approach to adapt their work schedule to meet the needs of the person and program demands, • Work in a therapeutic team serving adults with severe mental illness, • Light clerical duties to include scheduling and maintaining accurate travel and maintenance logs, • Responsible for ensuring all equipment associated with this position is kept in good working order, • Adheres to TPC Business Code of Conduct and reports concerns if ethical and/or business standards defined in the code are compromised Required qualifications to be successful in the job: • High school diploma or GED, • One semester (12 credit hours) of accredited college work; or minimum of eighth grade reading comprehension level as evidenced by score on the Adult Basic Learning Examination (ABLE) test, • Employees may be required to utilize their personal mobile phones for two-factor authentication (2FA). Full statement under Informational Documents: www.texaspanhandlecenters.org/careers, • Must have a valid Texas driver’s license and be insurable under agency vehicle policy, • Must be 18 years of age or older Preferred qualifications to be successful in the job: • Bilingual in English and Spanish, • Experience working with people who have a mental health diagnosis, • Experience working with people who are justice involved, • At least six (6) months of work experience of operating a motor vehicle with multiple passengers and experience in a human service field, • Basic proficiency in the use of a desktop/laptop computer At TPC, passion and meaningful work are rewarded! We offer employees: • Click here for TPC’s FY2026 Summary of Benefits, • 501(c)(3) designation – you can apply for the Public Service Student Loan Forgiveness, • Robust benefit offerings – Urgent Care visits for a low $10 co-pay, Medical, Dental, and Vision, • Employer paid life insurance (1.5 times employee’s salary), • Staff automatically enrolled into a 457 Retirement Account at 1% of their annual salary. Employer match 1% higher than employee’s contribution up to 6% in the 403(b) or 457 Retirement Savings Plan, • Paid time off – PTO accrual, Holidays, • One (1) annual Mental Health Floating Holiday, one (1) annual Celebrate Diversity Floating Holiday, and one (1) annual A Day to Remember Floating Holiday available to staff after 90 days of employment, • Additional Supplemental Coverage available i.e. Disability, Accidental, Cancer, Critical Care, and Section 125 Flexible Spending Account Plan, • Teladoc – gives you or your immediate family members in the household access to a medical provider free of charge via telephone or video, • Employee Assistance Program (EAP) – gives you or your immediate family members in the household access to behavioral health, financial, and legal counseling in person or via telephone

Job Description Position: Peer Support Specialist COPSD [1061] Program: Amarillo, Texas – COPSD (Co-Occurring Psychiatric and Substance Use Disorder) Salary: $15.66/hr. Shift available: Full-time At Texas Panhandle Centers (TPC), you’ll be part of a caring team dedicated to making lives better for over 10,000 individuals and families each year across the Texas Panhandle. As a non-profit, TPC provides a wide range of services from mental health and substance use support to intellectual and developmental disability care, empowering clients of all ages to achieve dignity and independence. With seven service centers located throughout the region, our staff work together with our clients to achieve our mission to create an accessible system of care that supports individual choice and truly make a difference. We invite you to join us in our vision of “Making Lives Better!” Essential duties and responsibilities: • Staff will maintain ethical and professional communications at all times using respectful Trauma-Informed Care language, • Peer wellness and support services will be provided in either a group or individual setting. The individuals engaged will be Justice Involved, seeking re-entry into the community while navigating the COPSD program, • Services will be provided face-to-face and/or via telehealth as outlined in materials provided by Via Hope of Austin and/or other certified recovery communities that promote wellness and recovery, • The Peer Support Specialist provides vision driven hope and encouragement to support people in their recovery and assist them in connecting to the community, • Participants in this program will qualify based on the grant statement of work eligibility criteria, • Provides opportunities for individuals receiving services to direct their own recovery process and act as an advocate for the needs and rights of people served, • Will model competency in recovery and healthy coping skills and boundaries, • Participates in staff consultation and team meetings to learn effective strategies that promote Shared Decision making and recovery, • Works with individuals one on one and in groups to provide recovery training and outreach to individuals who use the behavioral health services in the community, • Offer instruction and support to help people develop the skills they need to facilitate their individual recovery, • Meets productivity standards set forth by the program director and agency requirements, • Will collaborate with Peer Support Specialists across the agency in serving many individuals with unique needs, • Adheres to TPC Business Code of Conduct and reports concern if ethical and/or business standards defined in the code are compromised Required qualifications to be successful in the job: • High school diploma or GED, • One semester (12 credit hours) of accredited college work; or minimum of eighth grade reading comprehension level as evidenced by score on the Adult Basic Learning Examination (ABLE) test, • To be a candidate for Mental Health Peer Specialist, must have received mental health services/treatment for one (1) year cumulative, for a diagnosis that is treated in the target population for Texas, which include bipolar, depression, or schizoaffective disorders, • To be a candidate for Recovery Support Peer Specialist, must have had a major life disruption due to a substance use disorder, provide evidence of such (may be included in a cover letter), and be in remission/recovery from the substance use disorder, • To perform this job successfully, an individual must be able to perform each essential duty in a satisfactory manner., • This position will require flexible work schedules to accommodate for the needs of participants in the program., • Must pass all background clearances, • Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions, • Must be able to maintain composure in a crisis situation, and is able to make the necessary and appropriate community referrals to meet the needs of the individuals served, • Must be willing to work with Law Enforcement, TPC staff across all programs, and other community stakeholders, • Willing to work weekends, flexible scheduling during the week, • This is not an 8-5 position; 10-hour shifts/4days a week will be standard, • Must have a valid Texas driver’s license and be insurable under agency vehicle policy, • Must be 18 years of age or older Preferred qualifications to be successful in the job: • Bilingual, • Credentialed as a Certified Peer Specialist (CPS) within one (1) year of being hired, • Experience working in a crisis setting, • Experience working with Justice Involved Individuals At TPC, passion and meaningful work is rewarded! We offer employees: • Click here for TPC’s FY2026 Summary of Benefits, • 501(c)(3) designation – you can apply for the Public Service Student Loan Forgiveness, • Robust benefit offerings – Medical, Urgent Care visits for a low $10 co-pay, Dental, and Vision, • Employer paid life insurance (1.5 times employee’s salary), • Staff automatically enrolled into a 457 Retirement Account at 1% of their annual salary. Employer Match 1% higher than employee’s contribution up to 6% in the 403 (b) or 457 Retirement Savings Plan, • Paid time off – PTO accrual, Holidays, • One (1) annual Mental Health Floating Holiday, one (1) annual Celebrate Diversity Floating Holiday, and one (1) annual A Day to Remember Floating Holiday available to staff after 90 days of employment, • Additional Supplemental Coverage available i.e. Disability, Accidental, Cancer, Critical Care, and Section 125 Flexible Spending Account Plan, • Teladoc – gives you or your immediate family members in the household access to a medical provider free of charge via telephone or video, • Employee Assistance Program (EAP) – gives you or your immediate family members in the household access to behavioral health, financial, and legal counseling in person or via telephone

Job Description Position: Case Manager I-III ACT [1311] Program: Amarillo, Texas – Assertive Community Treatment (ACT) Team Salary range: Case Manager I: $40,809.60 Annually Case Manager II: $43,305.60 Annually Case Manager III: $46,009.60 Annually Shift available: Full-time At Texas Panhandle Centers (TPC), you’ll be part of a caring team dedicated to making lives better for over 10,000 individuals and families each year across the Texas Panhandle. As a non-profit, TPC provides a wide range of services from mental health and substance use support to intellectual and developmental disability care, empowering clients of all ages to achieve dignity and independence. With seven service centers located throughout the region, our staff work together with our clients to achieve our mission to create an accessible system of care that supports individual choice and truly make a difference. We invite you to join us in our vision of “Making Lives Better!” Essential duties and responsibilities: • Staff will maintain ethical and professional communications at all times using respectful Trauma-Informed Care language, • Responsible for service delivery on the Assertive Community Treatment (ACT) team, • This is an intensive adult caseload for individuals with behavioral health issues in addition to substance use, involvement in the criminal justice system, and/or frequent use of inpatient hospitalization using a team approach, • Services include referral/linkage to community resources, case management, substance abuse treatment, housing and/or employment skills training, • Trained in state-approved curriculum that emphasize evidence-based practices to help improve daily functioning stability in the community, • Provide culturally competent care activities and collaboration among all participants involved with the individual’s care, • Additional duties can include assessment and treatment planning with clients, working within the team to ensure appropriate services are provided, and engaging individuals by taking a person-centered approach to help identify goals for services/treatment, • Assist & collaborate with team and supervisor to ensure evidence-based ACT model of treatment is provided, • Works with all programs in Adult Behavioral Health Team in promote skills development and community stability for our client population, • Adheres to TPC Business Code of Conduct and reports concerns if ethical and/or business standards defined in the code are compromised Required qualifications to be successful in the job: • Bachelor’s degree from an accredited university with a major in psychology, sociology, social work, counseling, or other related human services field for QMHP credentialing, • For Case Manager I, no experience required, • For Case Manager II, minimum one (1) year of experience in behavioral health case management, • For Case Manager III, minimum two (2) years of experience in behavioral health case management, • Graduate work in a related field may be substituted for up to one (1) year of experience, • Employees may be required to utilize their personal mobile phones for two-factor authentication (2FA). Full statement under Informational Documents: www.texaspanhandlecenters.org/careers, • Must have a valid Texas driver’s license and be insurable under agency vehicle policy, • Must be 18 years of age or older Preferred qualifications to be successful in the job: • Bilingual At TPC, passion and meaningful work are rewarded! We offer employees: • Click here for TPC’s FY2026 Summary of Benefits, • 501(c)(3) designation – you can apply for the Public Service Student Loan Forgiveness, • Robust benefit offerings – Urgent Care visits for a low $10 co-pay, Medical, Dental, and Vision, • Employer paid life insurance (1.5 times employee’s salary), • Staff automatically enrolled into a 457 Retirement Account at 1% of their annual salary. Employer match 1% higher than employee’s contribution up to 6% in the 403(b) or 457 Retirement Savings Plan, • Paid time off – PTO accrual, Holidays, • One (1) annual Mental Health Floating Holiday, one (1) annual Celebrate Diversity Floating Holiday, and one (1) annual A Day to Remember Floating Holiday available to staff after 90 days of employment, • Additional Supplemental Coverage available i.e. Disability, Accidental, Cancer, Critical Care, and Section 125 Flexible Spending Account Plan, • Teladoc – gives you or your immediate family members in the household access to a medical provider free of charge via telephone or video, • Employee Assistance Program (EAP) – gives you or your immediate family members in the household access to behavioral health, financial, and legal counseling in person or via telephone

Job Description Position: Family Partner in Children’s BH [1282] Program: Amarillo, Texas – Children’s Behavioral Health Salary: $15.66/hr. Shift available: Full-time At Texas Panhandle Centers (TPC), you’ll be part of a caring team dedicated to making lives better for over 10,000 individuals and families each year across the Texas Panhandle. As a non-profit, TPC provides a wide range of services from mental health and substance use support to intellectual and developmental disability care, empowering clients of all ages to achieve dignity and independence. With seven service centers located throughout the region, our staff work together with our clients to achieve our mission to create an accessible system of care that supports individual choice and truly make a difference. We invite you to join us in our vision of “Making Lives Better!” Essential duties and responsibilities: • Staff will maintain ethical and professional communications at all times using respectful Trauma-Informed Care language, • The Family Partner acts as a peer advocate to support, advocate and act as link to community resources to other parents enrolled in TPC, • Travel is required to visit regional locations to provide Family Partner services when needed, • The Family Partner will assist in coordinating a monthly support group for families with mental health issues and teach parenting related classes, • Must be very knowledgeable about local resources, services, and supports available to families living throughout the Texas Panhandle, • Family Partner Certification will need to be completed within first year of employment, • Flexible hours are required, • Adheres to TPC Business Code of Conduct and reports concerns if ethical and/or business standards defined in the code are compromised Required qualifications to be successful in the job: • High school diploma or GED, • One semester (12 credit hours) of accredited college work; or minimum of eighth grade reading comprehension level as evidenced by score on the Adult Basic Learning Examination (ABLE), • Parent or Care Giver of a child (under 18 years of age) diagnosed with a behavioral or emotional disturbance that has successfully navigated support systems for at least one year, • Employees may be required to utilize their personal mobile phones for two-factor authentication (2FA). Full statement under Informational Documents: www.texaspanhandlecenters.org/careers, • Must have a valid Texas driver’s license and be insurable under agency vehicle policy, • Must be 18 years of age or older Preferred qualifications to be successful in the job: • Bilingual, • Experience teaching parenting classes or support groups At TPC, passion and meaningful work are rewarded! We offer employees: • Click here for TPC’s FY2026 Summary of Benefits, • 501(c)(3) designation – you can apply for the Public Service Student Loan Forgiveness, • Robust benefit offerings – Urgent Care visits for a low $10 co-pay, Medical, Dental, and Vision, • Employer paid life insurance (1.5 times employee’s salary), • Staff automatically enrolled into a 457 Retirement Account at 1% of their annual salary. Employer match 1% higher than employee’s contribution up to 6% in the 403(b) or 457 Retirement Savings Plan, • Paid time off – PTO accrual, Holidays, • One (1) annual Mental Health Floating Holiday, one (1) annual Celebrate Diversity Floating Holiday, and one (1) annual A Day to Remember Floating Holiday available to staff after 90 days of employment, • Additional Supplemental Coverage available i.e. Disability, Accidental, Cancer, Critical Care, and Section 125 Flexible Spending Account Plan, • Teladoc – gives you or your immediate family members in the household access to a medical provider free of charge via telephone or video, • Employee Assistance Program (EAP) – gives you or your immediate family members in the household access to behavioral health, financial, and legal counseling in person or via telephone

Job Description Position: IDD Service Coordination Supervisor/Program Administrator [1105] Program: Amarillo, Texas – Intellectual & Developmental Disabilities Service Coordination (IDDSC) Salary: $57,033.60 - $60,652.80 Annually Shift available: Full-time At Texas Panhandle Centers (TPC), you’ll be part of a caring team dedicated to making lives better for over 10,000 individuals and families each year across the Texas Panhandle. As a non-profit, TPC provides a wide range of services from mental health and substance use support to intellectual and developmental disability care, empowering clients of all ages to achieve dignity and independence. With seven service centers located throughout the region, our staff work together with our clients to achieve our mission to create an accessible system of care that supports individual choice and truly make a difference. We invite you to join us in our vision of “Making Lives Better!” Essential duties and responsibilities: • Staff will maintain ethical and professional communications at all times using respectful Trauma-Informed Care language, • Making lives better for individuals with Intellectual Developmental Disabilities both in their homes and in their community, • Responsible for overseeing the provision of service coordination in the IDD Service Coordination Department including coordinating, linking, and monitoring resources to consumers with intellectual developmental disabilities., • Work as a part of a multi-disciplinary team to include other service providers, individuals' families, and other TPC departments, • Provide and document services delivered through a person-centered approach for individuals on caseload and to assist staff in providing services when needed, • Assists in planning, developing, and implementing program guidelines for the IDD Service Coordination Department, • Hires, trains, and supervises assigned staff and manages the IDD Service Coordination Department, • This program serves individuals in the upper 21 counties of the Texas Panhandle so some travel may be required either periodically or during disaster situations, • Adheres to TPC Business Code of Conduct and reports concerns if ethical and/or business standards defined in the code are compromised Required qualifications to be successful in the job: • Bachelor’s degree from an accredited college or university, • Minimum of two (2) years case management experience, • Graduate work in a related field may be substituted for up to one (1) year of experience, • Employees may be required to utilize their personal mobile phones for two-factor authentication (2FA). Full statement under Informational Documents: www.texaspanhandlecenters.org/careers, • Must have a valid Texas driver’s license and be insurable under agency vehicle policy, • Must be 18 years of age or older Preferred qualifications to be successful in the job: • Experience working with individuals with IDD diagnoses, • Experience managing a team At TPC, passion and meaningful work are rewarded! We offer employees: • Click here for TPC’s FY2026 Summary of Benefits, • 501(c)(3) designation – you can apply for the Public Service Student Loan Forgiveness, • Robust benefit offerings – Urgent Care visits for a low $10 co-pay, Medical, Dental, and Vision, • Employer paid life insurance (1.5 times employee’s salary), • Staff automatically enrolled into a 457 Retirement Account at 1% of their annual salary. Employer match 1% higher than employees’ contribution up to 6% in the 403(b) or 457 Retirement Savings Plan, • Paid time off – PTO accrual, Holidays, • One (1) annual Mental Health Floating Holiday, one (1) annual Celebrate Diversity Floating Holiday, and one (1) annual A Day to Remember Floating Holiday available to staff after 90 days of employment, • Additional Supplemental Coverage available i.e. Disability, Accidental, Cancer, Critical Care, and Section 125 Flexible Spending Account Plan, • Teladoc – gives you or your immediate family members in the household access to a medical provider free of charge via telephone or video, • Employee Assistance Program (EAP) – gives you or your immediate family members in the household access to behavioral health, financial, and legal counseling in person or via telephone

Join our team as a day shift, full-time Infusion Harrington Cancer Center Registered Nurse in Amarillo, TX. Thrive in a People-First Environment and Make Healthcare Better We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being. We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for. We use advanced technology to support our team and enhance patient care. Get to Know Your Team: BSA Harrington Cancer Center is a state-of-the-art, 48,000-square-foot facility with two new linear accelerators for radiation treatments, 24 patient exam rooms, 28 heated chemotherapy infusion chairs and three private infusion rooms for families. The Oncology Registered Nurse is accountable for the health status and for health needs of patients based upon interpretation of health data and preventative health practices in collaboration with patients and interdisciplinary healthcare team members. Job Requirements: High School (or GED equivalent) diploma. Graduate of accredited School of Nursing. Current RN License. American Heart Association or American Red Cross Basic Life Support Certification (BLS). American Heart Association or American Red Cross Advanced Life Support Certification (ACLS). Preferred Job Requirements: Previous acute care experience.

Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Pandas mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. As a Shift Lead for our team, you will have the opportunity to embrace a central role in a fast-paced and growth-oriented environment. Our restaurants are the heart and soul of our company, and we believe our people are the recipe for success. You will: • Support in creating a vibrant and welcoming environment for our guests., • Gain valuable skills managing store operations and leading the team during the shift., • Gain hands on experience in cooking and preparing Panda favorites for our guests., • Gain a diverse range of skills to develop yourself and others. How We Reward You: • Flexible schedules, • Great pay, • Free meals while working at Panda, • Medical, Vision, Dental, Voluntary Short-Term Disability, Cancer Income Protection insurance for full-time associates, • Health Care and Dependent Care Flexible Spending accounts, • 401K with company match, • Vacation, sick leave, bereavement/funeral leave and Leave Share Program for eligible associates, • Associate discounts for many brands, • Referral bonus for eligible associates, • Opportunity to give back to your community, • Hands-on paid training to prepare you for success, • On-Going Career & Leadership Development, • Opportunities for growth into management positions, • Pre-Tax Dependent Care Flexible Spending Account, • Please refer to _ for details. Candidates must meet, and continue to meet if employed, eligibility requirements for each benefit to qualify. Shift Lead Qualifications Education and Experience: • Some high school, • Prefer some Operations experience Food Safety: Local/municipal requirements, such as Food Handler certification, acquired at applicant's own expense ADA Statement: While performing duties, counter areas are often hot with steam from steam table and food vapors. Workspace is restricted and employees are generally expected to remain standing for long periods of time. Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and work quickly without losing accuracy. Employees must be able to lift up to 50 lbs., stand up to four hours and reach across counter tops measured at 36 inches to serve customers. Kitchens are hot and noise levels are usually high; storage space is limited and shelving is high. Employees must be able to work in a fast-paced work environment, have effective verbal communication skills, ability to adapt to a dynamic environment with changing priorities, and the ability to manage conflicts/difficult situations. Panda Strong since 1983: Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. With close to 2,300 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Whether it's impacting our team or the communities we work in, we're proud to be an organization that embraces family values. You're wanted here: We value diversity in all forms and know the strength it brings. Workplace equality allows for creative ideas to bloom, diverse points of view to be heard, and improves overall happiness. We like the sound of that. Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodations. If there is a reason you believe you require an accommodation, please reach out to our accommodation team via email at PandaLOA@PandaRG.com.

Provide Compassionate Care and Support to Residents We're seeking a reliable and dedicated Certified Nursing Assistant (CNA) to join our team! This role requires strong attendance, multitasking skills, and a professional, cooperative demeanor. You'll play a key role in supporting our residents with daily care while working closely with the care team to provide high-quality service. In this role, you will: • Provide Personal Care: Assist with grooming, bathing, catheter care, pericare, and dressing, following care policy guidelines, • Maintain Resident Environment: Change linens and ensure grooming supplies are stocked, • Support Mobility: Safely ambulate and transfer residents using assistive devices and proper body mechanics, • Record Vital Information: Accurately document vitals, weights, intake/output, and meal consumption, • Assist with Positioning: Turn and reposition residents routinely for comfort and safety, • Encourage Engagement: Lead range of motion exercises and provide reality orientation as directed We're looking for someone who: • Holds a current Nursing Assistant Certification from the State of Texas, • Can accurately record information and perform technical procedures, • Communicates well and demonstrates self-discipline and patience, • Genuinely cares for the elderly and individuals with disabilities, • Understands and upholds the Patient Bill of Rights and Employee Responsibilities, • Follows all safety policies and procedures, • Comprehensive Coverage: Health, Dental, and Vision Insurance, • Extra Protection: AD&D, Short-Term Disability, Cancer, Critical Illness, and more, • Life Insurance: Whole and Term Policies, • Professional Growth: Tuition Reimbursement for continued education, • Time to Recharge: Paid Time Off, • Retirement Planning: Immediate 401(k) eligibility, • Unwavering Support: Exceptional corporate resources Creative Solutions in Healthcare is proud to be an Equal Opportunity Employer. We are committed to fostering a diverse, inclusive, and respectful work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, veteran status, sexual orientation, gender identity, or any other protected status under applicable law. The sign-on bonus is available for a limited number of candidates and will be offered from 5/26-6/24/2026

Job Description Position: Children's Behavioral Health Counselor [1341] Program: Amarillo, Texas – Children’s Behavioral Health Salary range: $57,033.60 - $60,652.80 Annually Shift available: Full-time At Texas Panhandle Centers (TPC), you’ll be part of a caring team dedicated to making lives better for over 10,000 individuals and families each year across the Texas Panhandle. As a non-profit, TPC provides a wide range of services from mental health and substance use support to intellectual and developmental disability care, empowering clients of all ages to achieve dignity and independence. With seven service centers located throughout the region, our staff work together with our clients to achieve our mission to create an accessible system of care that supports individual choice and truly make a difference. We invite you to join us in our vision of “Making Lives Better!” Essential duties and responsibilities: • Staff will maintain ethical and professional communications at all times using respectful Trauma-Informed Care language, • Serves as Clinician for Child and Adolescent Program and responsible for providing CBT counseling for individuals who qualify for those services in compliance with HHSC requirements, • Other duties as needed of the Associate Psychologist include intake assessments, crisis intervention, and case management services, • Services can be provided in the home, school, community, and office with flexible hours to accommodate the client's schedule, • Requirements will include traveling in regional areas as needed., • The Associate Psychologist must complete a CBT training as required and indicated by HHSC, • Adheres to TPC Business Code of Conduct and reports concerns if ethical and/or business standards defined in the code are compromised Required qualifications to be successful in the job: • Master's degree from an accredited university with a major in psychology, sociology, social work, counseling, or other related human services field, • Qualify as a Licensed Practitioner of the Healing Arts (LPHA) and in good standing in the state of Texas, • Active license as an LPC, LCSW, LMFT, or Licensed Psychologist, • Employees may be required to utilize their personal mobile phones for two-factor authentication (2FA). Full statement under Informational Documents: www.texaspanhandlecenters.org/careers, • Must have a valid Texas driver’s license and be insurable under agency vehicle policy, • Must be 18 years of age or older Preferred qualifications to be successful in the job: • Bilingual, • Experience working with youth and families At TPC, passion and meaningful work are rewarded! We offer employees: • Click here for TPC’s FY2026 Summary of Benefits, • 501(c)(3) designation – you can apply for the Public Service Student Loan Forgiveness, • Robust benefit offerings – Urgent Care visits for a low $10 co-pay, Medical, Dental, and Vision, • Employer paid life insurance (1.5 times employee’s salary), • Staff automatically enrolled into a 457 Retirement Account at 1% of their annual salary. Employer match 1% higher than employee’s contribution up to 6% in the 403(b) or 457 Retirement Savings Plan, • Paid time off – PTO accrual, Holidays, • One (1) annual Mental Health Floating Holiday, one (1) annual Celebrate Diversity Floating Holiday, and one (1) annual A Day to Remember Floating Holiday available to staff after 90 days of employment, • Additional Supplemental Coverage available i.e. Disability, Accidental, Cancer, Critical Care, and Section 125 Flexible Spending Account Plan, • Teladoc – gives you or your immediate family members in the household access to a medical provider free of charge via telephone or video, • Employee Assistance Program (EAP) – gives you or your immediate family members in the household access to behavioral health, financial, and legal counseling in person or via telephone

Job Description Position: Assistant Supervisor/Caregiver IDD Respite Program: Amarillo, Texas – IDD (Intellectual & Developmental Disabilities) Respite Salary: $18.50/hr. Shift available: Full-time At Texas Panhandle Centers (TPC), you’ll be part of a caring team dedicated to making lives better for over 10,000 individuals and families each year across the Texas Panhandle. As a non-profit, TPC provides a wide range of services from mental health and substance use support to intellectual and developmental disability care, empowering clients of all ages to achieve dignity and independence. With seven service centers located throughout the region, our staff work together with our clients to achieve our mission to create an accessible system of care that supports individual choice and truly make a difference. We invite you to join us in our vision of “Making Lives Better!” Essential duties and responsibilities: • Staff will maintain ethical and professional communications at all times using respectful Trauma-Informed Care language, • Performs direct care duties for clients in the Respite facility, • Maintains a regularly scheduled direct-care shift while assisting with the daily operation of the Respite facility, • Assists with inventory management, supply ordering, activity planning, and maintaining a safe and organized environment, • Assists with monitoring compliance with health, safety, and program requirements, • Provides leadership and support to direct care staff during assigned shifts, • Assists with staff training, orientation, and ongoing development, • Supports scheduling, documentation review, and other administrative duties as assigned, • Serves as acting supervisor in the absence of the Supervisor, • Collaborates with the Supervisor to ensure quality services and continuity of care for individuals receiving respite services, • Participates in on-call rotation, • Will work in the Diversion Program, as needed, • Adheres to TPC Business Code of Conduct and reports concerns if ethical and/or business standards defined in the code are compromised Required qualifications to be successful in the job: • High school diploma or GED, • One semester (12 credit hours) of accredited college work; or minimum of eighth grade reading comprehension level as evidenced by score on the Adult Basic Learning Examination (ABLE) test, • Employees may be required to utilize their personal mobile phones for two-factor authentication (2FA). Full statement under Informational Documents: www.texaspanhandlecenters.org/careers, • Must have a valid Texas driver’s license and be insurable under agency vehicle policy, • Must be 18 years of age or older Preferred qualifications to be successful in the job: • Some experience working with individuals with IDD diagnoses At TPC, passion and meaningful work are rewarded! We offer employees: • Click here for TPC’s FY2026 Summary of Benefits, • 501(c)(3) designation – you can apply for the Public Service Student Loan Forgiveness, • Robust benefit offerings – Urgent Care visits for a low $10 co-pay, Medical, Dental, and Vision, • Employer paid life insurance (1.5 times employee’s salary), • Staff automatically enrolled into a 457 Retirement Account at 1% of their annual salary. Employer match 1% higher than employee’s contribution up to 6% in the 403(b) or 457 Retirement Savings Plan, • Paid time off – PTO accrual, Holidays, • One (1) annual Mental Health Floating Holiday, one (1) annual Celebrate Diversity Floating Holiday, and one (1) annual A Day to Remember Floating Holiday available to staff after 90 days of employment, • Additional Supplemental Coverage available i.e. Disability, Accidental, Cancer, Critical Care, and Section 125 Flexible Spending Account Plan, • Teladoc – gives you or your immediate family members in the household access to a medical provider free of charge via telephone or video, • Employee Assistance Program (EAP) – gives you or your immediate family members in the household access to behavioral health, financial, and legal counseling in person or via telephone

Job DescriptionJoin Our Team as a Student Nurse Aide Begin Your Healthcare Journey with Us We’re seeking a motivated and compassionate Student Nurse Aide to join our growing team! This is a valuable opportunity to gain real-world experience in long-term care while providing quality care to our residents. Reliability, trustworthiness, and consistency in attendance are essential. You must be able to work cooperatively, multitask efficiently, and remain professional in a fast-paced environment. Your Impact as a Student Nurse Aide In this role, you will: Provide personal care to residents (e.g., grooming, bathing, peri care, dressing) under supervision and within the scope of your training. Change bed linens and maintain appropriate grooming supplies in resident rooms. Assist with ambulation and transfers, using proper body mechanics and assistive devices. Routinely reposition residents and monitor skin integrity. Support nursing staff by completing non-nursing tasks such as making beds, passing water/ice, answering call lights, and organizing supplies. Assist with range of motion exercises and engage in reality orientation with residents. Identify and report any condition that requires management attention. What Makes You a Great Fit We’re seeking someone who: Has written proof of completion of 16-hour ADL training from an authorized school/instructor. Possesses strong communication and interpersonal skills. Shows excellent self-discipline, patience, and a passion for serving others. Can follow safety policies and procedures. Has basic computer literacy and can follow documentation protocols. Respects and adheres to the Patient Bill of Rights and Employee Responsibilities. Why Choose Creative Solutions in Healthcare? As one of Texas’s largest and most trusted providers of long-term care, we are committed to offering hands-on experience and growth opportunities to future healthcare professionals. We offer (for eligible employees): Comprehensive Benefits: Health, Dental, and Vision Insurance Extra Protection: AD&D, Short-Term Disability, Cancer, Critical Illness, and more Life Insurance: Whole and Term Policies Professional Growth: Tuition Reimbursement for continued education Time to Recharge: Paid Time Off Retirement Planning: Immediate 401(k) eligibility ( PRN included) Unwavering Support: Exceptional corporate resources Equal Opportunity Employer We are committed to fostering an inclusive workplace and providing equal opportunities to all employees and applicants. Discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law is strictly prohibited.

Job DescriptionJoin Our Team as a Student Nurse Aide Begin Your Healthcare Journey with Us *$1,000 Sign on Bonus* We’re seeking a motivated and compassionate Student Nurse Aide to join our growing team! This is a valuable opportunity to gain real-world experience in long-term care while providing quality care to our residents. Reliability, trustworthiness, and consistency in attendance are essential. You must be able to work cooperatively, multitask efficiently, and remain professional in a fast-paced environment. Your Impact as a Student Nurse Aide In this role, you will: Provide personal care to residents (e.g., grooming, bathing, peri care, dressing) under supervision and within the scope of your training. Change bed linens and maintain appropriate grooming supplies in resident rooms. Assist with ambulation and transfers, using proper body mechanics and assistive devices. Routinely reposition residents and monitor skin integrity. Support nursing staff by completing non-nursing tasks such as making beds, passing water/ice, answering call lights, and organizing supplies. Assist with range of motion exercises and engage in reality orientation with residents. Identify and report any condition that requires management attention. What Makes You a Great Fit We’re seeking someone who: Has written proof of completion of 16-hour ADL training from an authorized school/instructor. Possesses strong communication and interpersonal skills. Shows excellent self-discipline, patience, and a passion for serving others. Can follow safety policies and procedures. Has basic computer literacy and can follow documentation protocols. Respects and adheres to the Patient Bill of Rights and Employee Responsibilities. Why Choose Creative Solutions in Healthcare? As one of Texas’s largest and most trusted providers of long-term care, we are committed to offering hands-on experience and growth opportunities to future healthcare professionals. We offer (for eligible employees): Comprehensive Benefits: Health, Dental, and Vision Insurance Extra Protection: AD&D, Short-Term Disability, Cancer, Critical Illness, and more Life Insurance: Whole and Term Policies Professional Growth: Tuition Reimbursement for continued education Time to Recharge: Paid Time Off Retirement Planning: Immediate 401(k) eligibility ( PRN included) Unwavering Support: Exceptional corporate resources Equal Opportunity Employer We are committed to fostering an inclusive workplace and providing equal opportunities to all employees and applicants. Discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law is strictly prohibited. *The sign-on bonus is available for a limited number of candidates and will be offered from 5/25-6/25/2026*

Job Description Position: Caregiver IDD Respite [1134] Program: Amarillo, Texas – IDD (Intellectual & Developmental Disabilities) Respite Salary: $15.66/hr. Shift available: Full-time and part-time At Texas Panhandle Centers (TPC), you’ll be part of a caring team dedicated to making lives better for over 10,000 individuals and families each year across the Texas Panhandle. As a non-profit, TPC provides a wide range of services from mental health and substance use support to intellectual and developmental disability care, empowering clients of all ages to achieve dignity and independence. With seven service centers located throughout the region, our staff work together with our clients to achieve our mission to create an accessible system of care that supports individual choice and truly make a difference. We invite you to join us in our vision of “Making Lives Better!” Essential duties and responsibilities of the Caregiver: • Staff will maintain ethical and professional communications at all times using respectful Trauma-Informed Care language, • Shift hours: Multiple full-time and part-time openings, • Potential on-call rotation, • The Caregiver performs direct care for persons with Intellectual and Developmental Disabilities in a residential setting for male or female residents, • The Caregiver is responsible for training, transporting, preparation of meals, feeding, bathing, toileting, medication administration and maintaining a safe and clean environment for the residents, and other duties associated with daily living, • Transports consumers to and from scheduled day programs, outings, appointments, and recreational functions as required. Includes transporting in cars, minivans, and 15 passenger vans., • Order, stock, inventory, and rotate food supplies to maintain sufficient quantities to facilitate the operation of the group home with household needs, • Adheres to TPC Business Code of Conduct and reports concerns if ethical and/or business standards defined in the code are compromised Required qualifications of the Caregiver to be successful in the job: • High school diploma or GED, • One semester (12 credit hours) of accredited college work; or minimum of eighth grade reading comprehension level as evidenced by score on the Adult Basic Learning Examination (ABLE) test, • Employees may be required to utilize their personal mobile phones for two-factor authentication (2FA). Full statement under Informational Documents: www.texaspanhandlecenters.org/careers, • Must have a valid Texas driver’s license and be insurable under agency vehicle policy, • Must be 18 years of age or older Preferred qualifications of the Caregiver to be successful in the job: • Some experience working with individuals with IDD diagnoses At TPC, passion and meaningful work are rewarded! We offer employees: • Click here for TPC’s FY2026 Summary of Benefits, • 501(c)(3) designation – you can apply for the Public Service Student Loan Forgiveness, • Robust benefit offerings – Urgent Care visits for a low $10 co-pay, Medical, Dental, and Vision, • Employer paid life insurance (1.5 times employee’s salary), • Staff automatically enrolled into a 457 Retirement Account at 1% of their annual salary. Employer match 1% higher than employee’s contribution up to 6% in the 403(b) or 457 Retirement Savings Plan, • Paid time off – PTO accrual, Holidays, • One (1) annual Mental Health Floating Holiday, one (1) annual Celebrate Diversity Floating Holiday, and one (1) annual A Day to Remember Floating Holiday available to staff after 90 days of employment, • Additional Supplemental Coverage available i.e. Disability, Accidental, Cancer, Critical Care, and Section 125 Flexible Spending Account Plan, • Teladoc – gives you or your immediate family members in the household access to a medical provider free of charge via telephone or video, • Employee Assistance Program (EAP) – gives you or your immediate family members in the household access to behavioral health, financial, and legal counseling in person or via telephone

Job Description Position: Clerk Intake [1037] Program: Amarillo, Texas – Behavioral Health Intake, Screening & Crisis Salary: $15.66/hr. Shift available: Full-time At Texas Panhandle Centers (TPC), you’ll be part of a caring team dedicated to making lives better for over 10,000 individuals and families each year across the Texas Panhandle. As a non-profit, TPC provides a wide range of services from mental health and substance use support to intellectual and developmental disability care, empowering clients of all ages to achieve dignity and independence. With seven service centers located throughout the region, our staff work together with our clients to achieve our mission to create an accessible system of care that supports individual choice and truly make a difference. We invite you to join us in our vision of “Making Lives Better!” Essential duties and responsibilities: • Staff will maintain ethical and professional communications at all times using respectful Trauma-Informed Care language, • Work in a fast-paced, high-volume clinic setting, • Must be a motivated and caring professional, • Be part of a clinic support team that ensures individuals seeking mental health services are welcomed to the clinic and assisted through the process of receiving ongoing treatment, • Perform duties in the reception areas of the TPC mental health clinics, • Duties include answering incoming calls and properly routing them; scheduling and rescheduling established patients; confirming and updating demographic information; answering basic patient questions and assisting with scanning, faxing and filing as needed; verifying documentation is up-to-date for services to be reported in compliance with contracts and payer sources; scheduling provider appointments for services to be performed in the community and clinic; completing financial assessments for people seeking services and ongoing at required intervals; and additional data entry duties as needed, • Strong data entry and scheduling skills, able to multitask, have attention to detail, the ability to work well with a team and have a professional attitude, • Communicate effectively with nurses, physicians, patients and other staff, • Daily duties will be adjusted based on the needs of the clinic and requirements within TPC grants and contracts. The ability to adjust daily job duties is essential to successful operations within the clinic., • Able to adjust to changes in work duties, have reliable attendance and have strong customer service skills, • Majority of each workday will be spent working with people seeking services in the clinic and the providers they receive treatment from, • Proficient in computer skills to support the responsibilities within the position, • Adheres to TPC Business Code of Conduct and reports concern if ethical and/or business standards defined in the code are compromised Required qualifications to be successful in the job: • High school diploma or GED, • One semester (12 credit hours) of accredited college work; or minimum of eighth grade reading comprehension level as evidenced by score on the Adult Basic Learning Examination (ABLE), • Six (6) months of clerical work experience, • Basic computer skills: Microsoft Office, • Employees may be required to utilize their personal mobile phones for two-factor authentication (2FA). Full statement under Informational Documents: www.texaspanhandlecenters.org/careers, • Must have a valid Texas driver's license and be insurable under agency vehicle policy, • Must be 18 years of age or older Preferred qualifications to be successful in the job: • Bilingual At TPC, passion and meaningful work are rewarded! We offer employees: • Click here for TPC’s FY2026 Summary of Benefits, • 501(c)(3) designation – you can apply for the Public Service Student Loan Forgiveness, • Robust benefit offerings – Urgent Care visits for a low $10 co-pay, Medical, Dental, and Vision, • Employer paid life insurance (1.5 times employee’s salary), • Staff automatically enrolled into a 457 Retirement Account at 1% of their annual salary. Employer match 1% higher than employee’s contribution up to 6% in the 403(b) or 457 Retirement Savings Plan, • Paid time off – PTO accrual, Holidays, • One (1) annual Mental Health Floating Holiday, one (1) annual Celebrate Diversity Floating Holiday, and one (1) annual A Day to Remember Floating Holiday available to staff after 90 days of employment, • Additional Supplemental Coverage available i.e. Disability, Accidental, Cancer, Critical Care, and Section 125 Flexible Spending Account Plan, • Teladoc – gives you or your immediate family members in the household access to a medical provider free of charge via telephone or video, • Employee Assistance Program (EAP) – gives you or your immediate family members in the household access to behavioral health, financial, and legal counseling in person or via telephone