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  • Mandarin/Cantonese Speaking Customer Representative
    Mandarin/Cantonese Speaking Customer Representative
    22 days ago
    Full-time
    Brooklyn Heights, Brooklyn

    Bi-Lingual Customer Support Specialist (Mandarin/Cantonese Speaking) Full-Time | New York, NY | $17 - $20/hour About Ideal CDPAP At Ideal CDPAP, we're redefining what it means to deliver exceptional home care support in New York State. As a trusted PPL facilitator for the Consumer Directed Personal Assistance Program (CDPAP), we empower families to take control of their loved ones' care by enabling them to choose their own caregivers, including family members and close friends. What sets us apart? Our people. With a multilingual team fluent in over 14 languages, we connect with New York's diverse communities in the languages they speak and the cultures they live. Position Overview We're looking for a Customer Support Specialist to join our team! In this outbound-focused role, you'll work directly with the members we serve. You'll make calls to ensure compliance, resolve issues, and provide general support to consumers and their Personal Assistants (PAs). Your work will ensure families receive uninterrupted care. Responsibilities Conduct outbound calls to Consumers and Personal Assistants to ensure program compliance and continuity of care. Follow up on documentation requirements, scheduling needs, and onboarding tasks. Monitor and support EVV (Electronic Visit Verification) compliance through regular outreach. Audit Consumer and Personal Assistant profiles to ensure accuracy and completeness. Document all interactions and outcomes accurately in our systems. Provide support to consumers who need assistance registering a new Personal Assistant. Escalate issues to management as needed and collaborate with team members to resolve complex cases. Qualifications Strong verbal and written communication skills Bilingual or multilingual preferred Ability to make high-volume outbound calls with professionalism and empathy Excellent organizational skills with strong attention to detail Ability to multitask, prioritize, and meet deadlines in a fast-paced environment Basic computer proficiency (email, spreadsheets, CRM/database systems) Reliable, self-motivated, and comfortable working independently Previous experience in customer service, call center, or healthcare coordination is a plus What We Offer Competitive pay: $17 - $20 per hour based on experience Employer-funded healthcare Commuter benefits program Paid time off Schedule & Location Job Type: Full-Time Schedule: Monday through Friday, 9:00 AM to 5:00 PM Location: In-office Brooklyn

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  • Floral Designer
    Floral Designer
    23 days ago
    $25–$30 hourly
    Full-time
    Manhattan, New York

    A boutique flower shop located at the Four Seasons Hotel in downtown Manhattan is looking for a Floral Designer with experience in large scale lobby installations. You will assist with large scale installation for our established hotel and corporate accounts and in-store orders in the shop. Responsibilities: • Ensuring that flowers are properly watered and stored to prevent wilting., • Serving in-store customers and processing payments., • Maintaining an adequate supply of wires, foams, ribbons, tapes, and other decorative supplies., • Advising customers on the proper care and maintenance of their selected floral arrangements., • Consulting with clients to determine their preferences and specifications before designing customized floral arrangements., • Assist with large scale installations for lobbies and buildings in the area., • Communicate with clients in-person, over the phone, and email. Floral Designer Requirements: • 2 + years of Floral Design and installation experience, • Sound knowledge of different flower types, arrangement styles, and flower conditioning., • Excellent organizational skills., • Excellent computer and email skills., • Effective communication skills., • Exceptional customer service skills, • Ability to communicate effectively in English, both verbally and in writing Compensation and Schedule: • $25 - $30 per hour + Tips, • Shop hours Monday - Friday (9am - 5pm) Saturday (10am - 3pm), • Paid Lunch Break

    No experience
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  • Physical Therapist
    Physical Therapist
    27 days ago
    $75–$80 hourly
    Full-time
    Manhattan, New York

    Join our dynamic healthcare team as a Physical Therapist, where you will play a vital role in delivering exceptional patient care across diverse settings. In this energetic position, you will collaborate closely with licensed physical therapists to implement personalized treatment plans, assist patients in achieving their mobility and functional goals, and contribute to a positive healing environment. Your expertise will help improve patients’ quality of life through targeted physiotherapy interventions, including trigger point therapy and specialized techniques tailored to individual needs. This paid position offers an exciting opportunity to grow your skills while making a meaningful difference in patients’ recovery journeys. Responsibilities Developing and executing comprehensive care plans for patients across home care setting. Perform therapeutic interventions such as trigger point therapy, manual therapy, and exercise programs to promote mobility, reduce pain, and enhance functional outcomes. Monitor patient progress regularly, document responses to treatments, and communicate updates to the supervising therapist. Support discharge planning by preparing patients for transition to home or other care environments through education and tailored exercise routines. Maintain detailed records of patient treatments, progress notes, and clinical documentation in compliance with healthcare regulations. Educate patients and their families on physiotherapy techniques, injury prevention strategies, and activity modifications to support ongoing recovery. Ensure a safe environment by adhering to infection control protocols and safety standards during all patient interactions. Experience Prior experience working as a Physical Therapist in inpatient or outpatient clinics is highly preferred. Demonstrated proficiency in physiotherapy techniques including trigger point therapy and anatomy-based treatment approaches. Knowledge of physiology, medical terminology, and human anatomy necessary for accurate assessment and intervention planning. Experience working with diverse populations such as geriatrics, pediatrics, orthopedics, and individuals in acute care or skilled nursing facilities. Familiarity with care plans development, discharge procedures, and interdisciplinary collaboration enhances effectiveness in this role. Previous exposure to home health environments or outpatient clinics provides valuable insight into varied patient needs. Strong communication skills combined with a proactive attitude are essential for success in delivering high-quality patient care. Embark on a rewarding career where your skills directly impact lives! We are committed to supporting your professional growth while fostering a vibrant team dedicated to excellence in physiotherapy services. Work Location: In person

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  • Kitchen Crew Member (Part-time)
    Kitchen Crew Member (Part-time)
    1 month ago
    $21 hourly
    Part-time
    Clinton Hill, Brooklyn

    Secondz launched America’s first Ready-to-Cook curry puff brand — handcrafted, bold, globally inspired flavors designed for modern convenience. Even though we started as a Direct-to-Consumer & Retail Consumer Packaged Goods (CPG), most of our customers are buying Ready-to-Eat at pop up events across Brooklyn. This year, we are entering our next phase of growth and have been selected by Smorgasburg to be a food vendor. We're looking for dependable, detail-oriented kitchen crew members who care about quality, consistency, and moving with purpose. We currently operate out of a shared kitchen space and we're not a restaurant. What You’ll Do • Prepare and cook fillings and dough (e.g., chicken curry, jerk chicken, beef rendang, vegetarian blends), • Portion, assemble, and crimp puff pastries to Secondz standards, • Operate ovens, air fryers, and commercial kitchen equipment safely, • Maintain high food safety and sanitation standards, • Assist with batching, labeling, packaging, and inventory prep, • Support R&D test batches when needed, • Maintain clean, organized prep stations, • Assist with loading and packing for pop-ups or wholesale orders What We’re Looking For • Prior kitchen or food prep experience preferred (but not required), • Ability to follow recipes precisely and work efficiently, • Strong attention to detail (our crimp matters!), • Comfortable working in a fast-paced production environment, • Able to lift 40 lbs and stand for extended periods, • Reliable, punctual, and team-oriented, • NYC Food Handler’s Certificate (or willingness to obtain) Bonus If You Have • Experience in pastry, dumpling, or hand-formed products, • Experience with batch cooking or food production, • Interest in Southeast Asian or global cuisines, • Experience working farmers markets or pop-ups What You’ll Gain • Hands-on experience building a fast-growing food brand, • Exposure to product development and new flavor launches, • Opportunity to grow into leadership roles as we scale, • A collaborative, mission-driven team environment

    Immediate start!
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  • Clinic Operational and Site Supervisor
    Clinic Operational and Site Supervisor
    2 months ago
    Full-time
    Sunset Park, Brooklyn

    Job Overview Clinic Operations & Site Supervisor Operations Oversee daily clinic activities, including front desk and support staff Manage scheduling, patient flow, and reduce wait times/no-shows Monitor clinic operations in real time and adjust as needed Ensure staff follow workflows, policies, and procedures Staff Supervision Supervise and support front desk staff, medical assistants, and other team members Train, onboard, and monitor staff performance Ensure accountability for attendance, punctuality, and responsibilities Address staff issues and workflow problems quickly Patient Experience Ensure a high-quality, culturally sensitive patient experience Handle patient complaints and resolve issues Improve patient satisfaction based on feedback and reviews Clinical Workflow Support Support coordination between pediatric and behavioral health teams Help implement and improve integrated care workflows Compliance & Quality Ensure compliance with healthcare regulations and standards Monitor documentation and workflow quality Support audits, reviews, and inspection readiness Communication & Coordination Act as a link between staff, providers, and leadership Report operational or staffing issues to management Participate in meetings and improvement efforts Growth & Outreach Support clinic growth and community engagement Help implement new services and initiatives Maintain a professional, mission-aligned clinic environment Additional Duties Take on other tasks as needed to support clinic operations Experience Strong leadership and communication skills. Problem-solving and decision-making abilities. A strong combination of education, clinical experience, and leadership experience. Relevant education, such as a bachelor's or master's degree in healthcare administration, nursing, or a related field. Proven experience in a supervisory or managerial role within a healthcare or clinical environment is preferred. Conversational Mandarin speaking required, Cantonese preferred Pay: $25.00 - $35.00 per hour Benefits: 401(k) matching Health insurance Paid time off Language: Mandarin (Preferred) Work Location: In person

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  • Cook
    Cook
    2 months ago
    $17–$22 hourly
    Full-time
    Manhattan, New York

    Prep Cook / Line Cook With popular locations throughout China, our first American Grandma's Home brings the same casual approach to regional Chinese cuisine stateside, with a new location in the Flatiron neighborhood of Manhattan. Job Summary The Prep Cook / Line Cook follows our recipes and prepares dishes efficiently, consistently, and to company standards. This role works closely with the kitchen team to maintain proper food handling practices, ensure food quality, and support smooth kitchen operations from prep through service. Responsibilities • Set up and maintain proper mise en place for service, • Check quality of delivered products and reject incorrect or substandard ingredients, • Prepare and portion ingredients for service according to recipes and specifications, • Cook and execute menu items consistently and efficiently during service, • Maintain cleanliness and organization throughout the kitchen, • Ensure proper use, care, and maintenance of kitchen equipment and tools, • Follow all food safety, sanitation, and Department of Health (DOH) regulations, • Practice safe working habits and uphold workplace safety standards, • Check quality of prepared dishes and ensure all food meets restaurant standards, • Assist with inventory organization, storage, and receiving deliveries, • Support teammates and contribute to a positive, team-oriented kitchen environment Qualifications • Previous experience as a Prep Cook, Line Cook, or similar kitchen position, • Basic knife skills, including vegetable preparation and protein breakdown, • Proficient knowledge of DOH food handling and sanitation practices, • Ability to work efficiently in a fast-paced environment, • Strong attention to detail and consistency, • Ability to lift and carry up to 50 lbs

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