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Position: Senior Design Build Project Manager Position Description: DBI Projects’ New York headquarters is seeking a hungry, humble, and smart Senior Design Build Project Manager to take on key projects and support our continued growth, given the increase in design build work in New York with public entities. Senior Design Build Project Managers are responsible for ensuring the ultimate success of our projects, leading communication with clients and design build teams, managing budget and schedule, creative problem solving, and ensuring that all decisions are advancing the project. Senior Design Build Project Managers must be able to work in a fast-paced, collaborative environment, while also supporting the training and development of junior team members. Required Experience & Skill: The ideal candidate should be DBIA certified and have 12+ years of experience with project management, construction management, architecture, real estate development, and/or related fields; with experience leading design build projects. Candidates should have direct experience in all project phases and should have served in the role of project lead on at least three significant projects from design to occupancy. This experience should include direct involvement in: • Managing public projects (experience in-house at public agencies is a plus), • Site supervision and construction administration, • Coordinating between or with A/E teams and contractors, • Schedule and budget management, • Managing a team, • Developing presentation material for clients Key capabilities include: • Proficiency in MS Office (Word, Outlook, PowerPoint, and Excel), • Fluency with Adobe Create Suite (InDesign, Illustrator, and Photoshop), • Working knowledge of AutoCAD and Bluebeam, • Experience with construction scheduling programs such as MS Projects What You’ll Do: • Manage public design build projects at every project stage including pre-development, planning, design, construction, occupancy, and closeout., • Consistently monitor the project schedule, macro and micro schedules, tracking all project progress and optimizing the sequencing needed to execute a project efficiently, meeting approved timelines, budgets, and project objectives., • Control the project budget, monitoring for any potential challenges, changes, and priorities. Produce complete requisitions for clients and lenders with all required documentation and organization. Review and approve a project budget for issuance., • Understand, produce, and oversee production of all key project documents including schedule, budget, phasing, drawings, contracts, leases etc. from concept through completion and delivery., • Manage high-level client interactions, day-to-day client expectations, anticipate clients’ needs, and lead complex client meetings. Leverage external project team members, experts, and consultants to provide most accurate information to clients., • Identify proper mode of management or operation of each project type., • Build project staffing structure and fee. Balance personal and team workload and project workload month to month., • Read and review design drawings for general layout and high-level scope; and produce a written narrative documenting scope. Navigate drawings and understand the tags, callouts, and drawing references., • Review funding and financing documents and synthesize relevant construction stipulations and requirements., • Contribute to company culture by mentoring team members, providing opportunities for learning, interaction, and collaboration within the company, and initiate internal project concepts for company improvement. Applicants should have strong written and verbal communication skills and be prepared to lead project meetings. Location: This position is in our New York City office. Application Requirements: Applicants should send their resume (inclusive of list of projects) and cover letter to About DBI Projects: DBI Projects is a growing, multidisciplinary company that plans and manages real estate and capital projects. Since 2002, the organization has grown to a team of 60+ and has partnered with a diverse list of non-profit, educational, cultural, public, commercial, and residential clients to execute ambitious projects around the world. DBI takes full responsibility for the success of each project, regardless of any outside or unexpected factors, and values three core traits in its employees: hunger, humility, and smartness. DBI Projects has offices in New York City, Boston, Austin, and Philadelphia. What We Offer: • DBI brings unique clarity and care to the building process. In a complex industry, our unfailing dedication and experience help our team cut through unexpected challenges and share in great successes., • We share a strong emphasis on training and continuing education opportunities – our teams’ strengths are our strengths., • We have a team-oriented environment with regular social outings and events., • We provide a generous compensation package including a biannual bonus program, medical, dental, and vision insurance; disability insurance; life insurance; a company-matched 401(k)/Roth; and parental leave. The salary range for this full-time role is $135-165K per year. Ranges are determined by role and level depending on candidate’s experience and qualifications and represent a good faith effort to provide a fair and equitable salary. All qualified applicants will be afforded equal employment opportunities without discrimination because of race, creed, color, sex, disability, or marital status.

Job Description Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • TIME 100 Most Influential Companies (2023), • Fast Company Most Innovative Companies (2020, 2023), • Built In Best Places to Work (2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024), • Great Place to Work certified (2020, 2021, 2022, 2023, 2024), • Fast Company Best Workplaces for Innovators (2022) This role goes beyond people management — we're seeking a true fertility benefits expert who can take ownership of complex financial and insurance escalations. You will serve as a key subject matter expert on fertility-related billing issues, out-of-network claims, insurance coordination, and member financial tracking, driving timely and equitable solutions for our members, employers, and payer partners. You'll play a pivotal role in shaping team culture and building scalable processes that ensure we continue delivering high-quality, empathetic care to members on their family-building journeys. We're looking for someone who is ready to roll up their sleeves, solve problems alongside their team, and inspire high performance through compassionate leadership. The Member Services team supports members seven days a week; therefore, occasional weekend coverage is expected. This position is Monday through Friday, 9:00 AM–5:00 PM EST, with occasional weekend coverage as needed As a Manager, Member Benefit Services at Maven, you will: • Be the ultimate people manager. Conduct regular one-on-ones, performance reviews, and development planning to promote employee growth and high-impact performance across a team of Member Services Associates and Senior Associates., • Act as the primary escalation point for member issues and complex fertility-related financial and billing issues, driving problems to resolution while managing communication with key stakeholders., • Learn the ins and outs of Maven's business and the day-to-day Member Benefit Services team responsibilities, diving in to directly master our various communication channels and reimbursement processes., • Lead by example to ensure a culture focused on empathetic care, ensuring that the needs of our members are met in an exceptional manner., • Directly answer member inquiries on inbound/outbound calls and Zendesk messages in times of high volume or during staffing gaps., • Use your continuous improvement mindset to define and iterate on processes, making positive enhancements to drive efficiency, value, and accountability toward KPIs., • Ensure team performance metrics are met; including but not limited to: productivity, response time, NPS, and CSAT., • Report on MBS team metrics, KPIs, OKRs, to the director of MBS as well as cross functionally., • Facilitate the team's alignment with broader organizational objectives and effectively lead through change., • Review, maintain, and create MBS team SOPs, workflows, and communications to the team to ensure understanding and alignment on MBS team processes., • Collaborate cross-functionally with our Care Delivery/Advocacy, Support, Operations, Product, Data, Provider Operations, Payment, Engineering, and Client Success teams., • Coordinate new hire training and take an active role in the success of new employees during onboarding and training., • 5–7 years of experience in Customer Service Operations, including team leadership roles, • 3+ years of experience managing teams of 10+ in a service/support environment, • 2+ years of direct experience resolving complex fertility financial and benefits billing issues, including coordination with payers and employer-sponsored benefit plans., • 1–3 years of experience in managed healthcare, insurance, or employer benefits., • Strong track record of mentoring and coaching team member, • Flexibility and experience managing in fast-paced, high-growth environments., • Experience managing inbound and outbound call support, email or app-based written support., • Track record of driving improvement with impactful and measurable results., • Demonstrated ability to analyze performance metrics to identify trends, root causes, and improvement opportunities; uses data-driven insights to proactively solve problems and drive operational excellence., • A strong sense of empathy applied to direct reports, members, and cross functional business partners., • Savvy business judgment and the ability to support data-driven, results-oriented decision-making., • Experience in motivating a team to achieve KPIs, drive efficiency, and managing change., • Experience working in a fast-paced startup environment., • Experience in Zendesk is a plus., • Prior experience managing payments., • Bachelor's degree or equivalent experience., • Verbal and written fluency in Spanish. This role requires active work authorization in the US. Maven embraces a flexible and inclusive work environment. This role is open to candidates in: AZ, CA, CO, CT, DC, DE, FL, GA, HI, IL, IN, KS, MA, MD, ME, MI, MN, MO, NC, NH, NJ, NM, NV, NY, OH, OR, PA, RI, SC, TN, UT, VA, VT, WA, WI. Maven is committed to supporting remote team members with the tools and collaborative culture needed to thrive regardless of location. This policy reflects our belief that great work can happen anywhere and that flexibility enables our team to do their best work. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g ). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: . For general and additional inquiries, please contact us at .

Job DescriptionWe are looking for a collaborative and energetic Election Protection Organizer to join the New York team. This is a key role supporting our work to grow and diversify our audience and volunteer base as we work to engage millions more in our fight to protect and strengthen democracy in advance of this significant upcoming election. This role is at the intersection of community and democracy. You will work with various communities across the state to expand our growing membership base through recruitment efforts and by engaging members in our Election Protection programming. You will also support our comprehensive Election Protection training and serve as a first point of contact for volunteers and members. This is a full-time, temporary role reporting to the Organizing Manager, New York; this role is based in Metro New York City, including Long Island and/or Hudson Valley, with an expectation to come into our Manhattan office and/or travel around New York City and its suburbs, including Long Island and /or the Hudson Valley at least 3 days per week (up to daily travel during peak times). This role will start on May 1 and will end December 15, 2026. Responsibilities Engage members in our Election Protection efforts • Support recruitment and trainings for members and volunteers to serve as volunteers for election administration advocacy, early voting, election day, and post-election activities, and support recruitment and engagement in activities after Election Protection., • Assist in developing and leading engaging Election Protection trainings for members, volunteers, and community partners, • Participate in engaging, nonpartisan education and outreach activities to expand awareness of our work, • Engage in state and/or multi-state campaigns and mobilizations to defend voting rights, • Assist in developing and disseminating Election Protection-related educational resources and toolkits using traditional (print, tv, etc.) and digital communication platforms, • Support the implementation of systems to manage Common Cause members and volunteers for early voting and election day, including sign-up and placement of volunteers, calling volunteers to engage or re-engage them, etc., • Support collection and reporting of data and information from voters, volunteers, partners, election officials, and other sources., • Share Election Protection educational materials to our social media pages to engage members and share accurate information about elections Build and maintain relationships with community partners and elected officials, • Act as a representative of Common Cause in various coalitions, • Monitor and engage with Boards of Elections and local election officials across counties to discuss voter access and election administration during early voting, election day, and post election, • Build relationships with key stakeholders and host community meetings to understand current barriers to voter participation Administrative and other duties, • Complete administrative tasks as needed, • Perform other duties as assigned You will thrive in this role if you have:, • A strong commitment to Common Cause’s nonpartisan mission and to advancing civil rights through our pro-democracy agenda, • A commitment to equity in the goals of your work and in how you work with others, • Openness to feedback and awareness of your own strengths and areas for growth, • Ability to build relationships and credibility with multiple stakeholders with diverse interests, and a track record of working collaboratively with others, • Interest in public advocacy campaigns and mobilization efforts, • Interest in democracy issues, including voting rights, redistricting, campaign finance reform, disinformation, ethics, etc., with a demonstrated interest in the unique aspects of New York’s political dynamic - and it is a plus if you are familiar with organizations on Long Island or in the Hudson Valley, • Ability to meet deadlines for multiple projects at once, with attention to detail, and a resourceful approach to solving problems, • Strong written and oral communication skills, • Familiarity with office productivity tools including Microsoft Office, Slack, and Zoom The following is required:, • Ideally, you have experience supporting the growth of membership bases and/or have worked on an issue-based or political campaign, • Ability to travel 1-2 times per year for team and/or all staff retreats, • Ability to work in-person in the state office or at various locations around the state at least 3 days per week, and up to daily during the peak of our season, • Flexibility to work evenings and weekends, • Access to a vehicle to transport election materials is helpful but not required (miles driven on official business in your personal vehicle will be reimbursed at the federal mileage rate), • Willing to have a social media presence on behalf of Common Cause, including being tagged on posts and creating content on behalf of the organization (as needed, Common Cause may provide accounts for staff members to use), • Per our nonpartisan policy, Common Cause staff members may not currently be in elected office (or running for office); on the Steering Committee or Finance Committee for any political candidate; or affiliated with the leadership of a political party Additional information about this role:, • This position is included in a union-represented collective bargaining unit and specific employment terms and conditions are subject to collective bargaining negotiations, • Common Cause is unable to sponsor or take over sponsorship of an employment visa at this time; please note that if hired, you will be asked to produce documentation for authorization to work in the US Note that we do have geography-specific percentage increases, depending on where you are located; details here. In order to ensure greater equity and transparency as an organization, Common Cause sets salary ranges consistently based on job responsibilities, and we determine salary for each staff member based on relevant years of experience (you can read more about our approach to compensation here, including where we offer geographical adjustments). For these reasons, we do not negotiate on our salary ranges or our specific salary offers. In addition to salary, we also offer a generous benefits package, including:, • A robust healthcare plan that covers 97% of employee’s medical care, 100% of employee’s vision and dental benefits, and 75% of family medical care and 100% of family vision and dental benefits, • Long-term disability and life insurance, • Generous Paid Time Off including 20 Days of Vacation and 10 observed Holidays per year, and additional days off for Thanksgiving and Winter break, • 16 weeks of paid parental leave, • Flexible spending accounts, • A 401k retirement savings plan, with immediate Employer Match, • Dependent Care and Pet Care Support when you travel for work, • Funds for professional development

Job DescriptionDescription: Bring your dog to work? That’s right! Dogtopia, the industry leader in dog daycare, boarding, and spa services has an immediate opening for an energetic, organized, business-minded individual that will assist in ensuring our team and dogs are safe and having fun as a Playroom Manager. This role will be focused on training and ensuring execution of the Canine Coaches and other members of the team. This person should love dogs- and, upon successful completion of training, you can even bring YOUR dog to work with you! What a bonus! ABOUT YOU: • You love dogs and would love to care for them all day, every day!, • You love being involved in assessing and improving dogs behaviors., • You’re fast paced, with a strong sense of urgency., • You’re the kind of person who takes your job seriously., • You thrive when you have multiple challenges on your plate., • You’re focused on achieving goals consistently and efficiently., • You’re careful not to make mistakes and can be counted on to ensure all the dogs are safe and well cared for!, • You’re lively, enthusiastic, and a very strong communicator., • You are cooperative, helpful, and careful., • You like meeting and interacting with new people., • You like to work with others and build a teamwork consensus., • You enjoy motivating a team through positivity to accomplish common goals, • You enjoy working in a collaborative, harmonious teamwork environment., • You love training and developing others to be just as awesome as you! ABOUT US: We’re Dogtopia and we are a unique breed! • We love and care for our Pet Parents’ pups like they are our own., • We provide you with the industry best training in dog behavior and care., • A big part of our success: we hire great people, who love dogs, and we treat them exceptionally well and reward them for their excellence., • It’s always bring your dog to work day! ABOUT THE PLAYROOM MANAGER ROLE: • The focus of the Playroom Manager is to ensure a safe and fun play environment for each pup while supervising the team to ensure all standards are being met ensuring safety and superior customer service are at the forefront of everything., • You care for all furry friends as if they were a part of your family., • Creating the Most Exciting Day Ever for the pups in your playroom., • You interact with dogs and are always on stage. All rooms are equipped with cameras so Pet Parents can stay engaged with their dogs and watch the fantastic experience you create for their pup., • Greet everyone who walks in or out of Dogtopia., • Answer Pet Parent questions over the phone and in person., • Conduct dog evaluations for all Meet and Greets., • Provide any meals or necessary medications to dogs in our care., • Create any necessary Behavior Modification plans for dogs that need one., • Assess, develop, and train other team members as necessary., • Act as the Manager on Duty in the absence of the General Manager. Requirements: Required Skills/Abilities: • Excellent verbal and written communication skills., • Excellent interpersonal and customer service skills., • Excellent organizational skills and attention to detail., • Excellent sales and customer service skills., • Strong analytical and problem-solving skills., • Ability to coach and give feedback to employees., • Ability to function well in a high-paced and at times stressful environment., • High school diploma or equivalent., • At least one year of experience in a supervisory role in a professional environment., • Prolonged periods of sitting at a desk and working on a computer., • Prolonged periods of walking and standing, up to 8 hours., • Must love dogs.

Job DescriptionCompany Description Believe is a global artist development company. We empower local artists, labels and publishers to grow their audiences at each stage of their careers with expertise, respect, fairness and transparency. Operating in 50+ countries, with more than 2,000 employees, Believe covers a full range of services including audience development, publishing, marketing and distribution, with a tailor-made approach to fit any artist, label or publisher. Believe champions independence and innovation through a unique model that combines local expertise with a global tech platform, delivering exclusive solutions for artists to promote and monetize their music thanks to strategic partnerships with leading global digital service providers. With a leading portfolio of brands that includes Nuclear Blast, naïve, TuneCore, Groove Attack, Sentric, AllPoints and Byond, Believe artists generated more than 800 billion streams worldwide in 2024 across all genres, and were recognized with more than 70 leading industry awards. Believe is a simplified joint-stock company under French law. Ready to set the tone with Believe ? Job Description The Customer Care and Support Partner is the primary operational point of contact for US Labels and Artists, responsible for handling inbound requests and driving end-to-end resolution across distribution operations, royalties/reporting, and rights-related topics. This role blends structured ticket-based support (triage → resolution → escalation) with customer education and enablement, ensuring customers get timely, accurate answers and can operate autonomously using our tools and resources. You will work closely with Label Managers and cross-functional partners to resolve operational issues efficiently, improve the customer experience, and ensure a high standard of support across the partner lifecycle. Key Responsibilities 1. Case Management & Resolution (Day-to-day Support) * Manage customer requests across email and ticketing systems, ensuring clear documentation, correct categorisation, and professional follow-up. * Troubleshoot and resolve common operational issues; coordinate internally to unblock complex cases (e.g., platform/delivery issues, reporting questions, rights-related escalations). * Apply standard workflows, templates/macros, and internal knowledge to deliver consistent, scalable responses. * Identify trends and recurring issues; flag risks and repeated pain points to improve customer experience and reduce repeat contacts. 2. SLA, Quality, and Customer Experience * Prioritise work based on SLA and customer impact; manage workload to meet agreed service expectations (response/resolution discipline) without compromising quality. * Maintain a high standard of written communication: clear, accurate, empathetic, and action-oriented. * Escalate effectively when needed, with appropriate context, documentation, and recommended next steps to support timely resolution. 3. Customer Onboarding & Enablement * Support onboarding and training for Artists and Labels on Believe's tools, helping partners use the platform effectively and confidently. * Contribute to customer education through walkthroughs, FAQs, and other support materials to increase self-serve and reduce avoidable ticket volume. 4. Knowledge Base & Continuous Improvement * Create or improve internal/external knowledge articles, templates, and standard operating procedures based on real case learnings. * Share support insights with Product andOperations to help inform process improvements, tooling enhancements, and clearer customer guidance. 5. Cross-functional Collaboration * Work closely with Sales/Account teams to align on customer context and communication. * Coordinate with internal stakeholders (Finance, Content Ops, Product, Contracts & Rights) to resolve issues and help prevent recurrence—acting as the customer’s operational advocate. Qualifications * 5+ years of experience in content operations, digital distribution, or label services, or a related music operations/support environment * Strong case management and organizational skills * Excellent written and verbal communication skills * Detail-oriented with strong analytical and problem-solving capabilities * Ability to manage multiple cases in a structured and prioritized manner * Experience with Salesforce, JIRA, or ticketing systems is a plus * Strong proficiency in Microsoft Office tools (Excel, Word) * Familiarity with digital platforms, music distribution, or rights management is strongly preferred. * Ability to explain operational or technical issues clearly to non-technical stakeholders Core Competencies * Ownership mindset and accountability * Structured and SLA-driven execution * Client-centric and solution-oriented * Process adherence with improvement mindset * Cross-functional collaboration * Continuous learning and adaptability Additional Information Salary transparency: Believe is committed to fair and equitable compensation practices. The base salary range for this position is $59,280 - $88,920. The final salary offer will be determined by a variety of factors, including the candidate’s relevant experience, specialized skills, internal equity, and specific work location. This range represents our good faith estimate at the time of posting. Where you'll be This role will be based out of our Brooklyn, NY or Nashville, TN office. Believe operates on a hybrid model giving our teams flexibility and choice in how they work. Employees have the option to work from our office 8 days per month on a flexible schedule organized at the department level. Other Duties Please note this job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Set the tone with us. Working at Believe means having individual and collective impact in a fast-growing company! At all stages of their careers, Believers are an important part of what we are doing: shaping the future of the music industry. We need teams that truly reflect the diversity of our clients: our international presence is an inspiring and enriching work environment for each one of us, with daily opportunities to connect with our colleagues all over the world. We have two hearts at Believe – our People and our Artists. We believe in THE POWER OF OUR PEOPLE, who grow every day to develop their potential… We aim to provide our Believers with the best environment to thrive. ROCK THE JOB * Tailor-made training and coaching program * Remote working policy * A wellness program “Pauses” with many activities and animations in-house * Access to Eutelmed, a digital mental health and well-being platform that allows you to speak with an experienced psychologist * A healthy and eco-responsible company restaurant * Individual or family health insurance SING IN HARMONY * Ambassador program: an employee volunteering initiative dedicated to all Believers interested in having a positive impact on Diversity, Equity & Inclusion (DEI), wellbeing and the planet. * Implementation of the sustainable mobility package “Forfait mobilité durable” => Reimbursement of up to 600€ for public transport/low carbon footprint * 5 calendar days 2nd parent leave with 100% pay (in addition to the legal paternity or adoption leave)

About Kinetic Brands Unconventional brands for unconventional people. Kinetic is a full-stack brand operator managing a portfolio of digital brands. The brands we operate are the opposite of basic. Each brand has a distinct identity, memorable product, and cult following. Through our full-stack infrastructure (meaning we manage everything in-house–including fulfillment, supply chain, R&D, marketing, and development), we create bespoke products that stand out even in the most crowded of industries. About the Role We’re looking for a nail polish enthusiast with an eye for color and application to join our Research and Development team as an Associate Chemist. In this role, you will bridge the gap between our Product Development team’s creative vision and the technical reality of the lab. You will work closely with senior chemists to develop new formulations and maintain rigorous quality standards throughout the product lifecycle. This is a perfect opportunity for an early-career chemist to take ownership of projects that straddle both R&D and Quality functions. You will • Execute Formulation & Batching: Work closely with Senior Chemists to develop new polish formulations and produce lab batches, adjusting specifications to meet precise color and performance targets., • Color Match: Assist in refining color profiles by calculating pigment loads and performing precise color-matching exercises to ensure consistency across batches., • Conduct Technical Analysis: Perform and interpret technical tests (including stability, hardness, gloss, and dry time), providing accurate data to drive formula improvements., • New Ingredient Exploration: Research and vet new raw materials or sustainable alternatives, presenting findings to the Senior Chemist for potential inclusion in future product roadmaps., • Quality Assurance & Product Integrity: Conducting in-process and final inspections, managing testing protocols, and verifying product compliance with specifications., • Own Quality Tracking: Drive the quality assurance process by evaluating product samples and tracking long-term stability metrics from development to launch., • Monitor Product Integrity: Perform monthly evaluations on quality samples and keep organized, legible records to support long-term product performance., • Lab Management & Documentation: Help with organization and ordering supplies. Making sure all materials are labeled properly and disposed of properly if expired. Follow GLP (Good Laboratory Practices), • Manage Technical Documentation: Maintain meticulous, real-time entries in lab notebooks and databases, tracking hypotheses, experimental validity, and key learnings., • Raw Material Inventory: You will take ownership of the R&D raw material library, ensuring all ingredients are stocked, labeled correctly, and that Certificates of Analysis (COAs) and/or Safety Data Sheets (SDSs) are organized., • Oversee Lab Operations: Ensure the precision, maintenance, and cleanliness of laboratory equipment and your assigned work area, adhering strictly to safety protocols., • Cross-Functional Partnership: Operate within a highly collaborative, interdisciplinary environment, acting as a bridge between scientific theory and practical application. This role requires strong communication skills to interact with various departments to advance research and development projects., • Collaborate on Launches: Partner with Product Development to proactively identify and flag potential product issues before they hit the production line., • Scale-Up Support: You will assist in the transition from lab-scale batches to pilot production, helping to identify potential manufacturing hurdles. You have • 1-2 years’ experience in the cosmetic industry, • Associates of Science or higher in Chemistry and/or a combination of vocational training, education, and experience that is equivalent to the employment standards listed above, and provides the required knowledge and skills, • Understanding of functions and operation of testing equipment, such as but not limited to: Viscometers, pH meters, Water bath, Colorimeter, or other color analysis techniques, • Extreme Ownership - You care deeply about the quality of the product that is released and feel a strong sense of responsibility for the results of your work. When things go wrong, you own your mistakes and do everything to learn and move forward, • Passion for Nail Polish - You have opinions on what makes a good formula, an eye for color, and a strong desire to make quality polish, • Strong Communications Skills - You’re an empathetic communicator - you can filter through what information and context is needed for the stakeholder you are interacting with, • Proactive Problem Solving - You think about what could go wrong, work to address it on your own, and flag risks to teams to collaboratively address problems before they happen, • Critical Thinking - You think about the variables that impact our products and come up with ways to test them, • Attention to Detail - You understand that the details matter. Small deviations in formulations can have big consequences, and you’re capable of carefully executing given instructions Perks • Healthcare You Can Count On – Competitive medical, dental, and vision plans to keep you covered when it matters most., • Unlimited PTO – Take the time you need—we trust you (plus, we require a minimum!)., • Paid Parental Leave – 12 weeks paid + 4 weeks eased return to work. Family first!, • 401k Match – We match 4% to help grow your future., • Monthly Home Office Stipend – We cover part of your phone or internet bill., • Employee Discounts – Big savings on our products, just for you! Work environment • Onsite - This role is required to be onsite at our Passaic, NJ facility 5 days a week. Kinetic Brands is an equal opportunity employer — we believe being successful is directly tied to creating a collaborative, diverse, and inclusive environment.

Job Description “It's a great place to work because there is always room for improvement and learning New things.” “Its warm and friendly.” “First of all it gives us good opportunities for growth. and -has good corporate structure.” “The residents and my coworkers are very friendly and open mind we become a big family” “I would say: understanding, respectful, team player.” Those are real statements from real employees at Crane's Mill. We hope you feel the same way once you experience what it is like to work here..... These are few of words that describes our Culture. Apply today and learn more! Crane's Mill has a full-time opportunity for an enthusiastic Residency Transition Coordinator at our West Caldwell community! This position offers a competitive salary, based upon experience, of $55k-$60k. Robust benefits package with paid time off! Basic Qualifications Education/Training/Certifications: Required: High School Diploma/GED Preferred: BS/BA Degree in Communications and Marketing, or job-related experience. Prior experience working in an Independent living and/or CCRC environment preferred. b Prior project management experience a plus. Skill(s): Excellent organizational & time management skills. Detail oriented and able to handle multiple tasks simultaneously. Able to think and exercise independent judgment when responding to customer request in a timely manne.. A self-starter, able to exercise discretion & independent judgment. An enthusiastic person with sincere compassion for the senior population.. Professional appearance & proper phone etiquette without fail. Computer experience, CRM experience a plus. Dependable & have flexibility with work hours. Strong communication skills (oral and written) and excellent interpersonal skills in promotion and maintaining a positive and professional working relationship with all individuals both internal and external to the Community. Must have "A SENSE OF HUMOR". General Responsibilities Encourages, participates, and actively contributes to the achievement of the department’s census goals. Acts as a liaison during the move-in process to ensure a smooth transition of the new resident moving into the community. Fulfills other duties as assigned necessary for the efficient operation of the facility and organization. LSMNJ is an Equal Opportunity Employer. We have awesome benefits! You will be eligible to participate in most of the following as of your 1st day of employment: Offering flexible pay - accessing your pay anytime! Medical Insurance Dental Insurance Vision Insurance Wellness Program Life Insurance Long-Term Disability Short-Term Disability Critical Care & Accident Coverage NJM Auto and Home Insurance Pet Insurance Identify Theft Protection 403(b) Retirement Savings offering an 8% company paid match! Sick Pay (after 4 months of employment) Paid Time Off (after completion of introductory period) Holiday Pay And much more…..

Job Description Eric Safarian - State Farm Agency, located in Staten Island, NY is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. This is a position focused on Customer Service for a well-established State Farm Agent. If you have a talent for customer care and understand the needs and motivations of people, we want you on our team! As our Customer Service Representative, you’ll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience. Responsibilities include but not limited to: • Answer phones and greet clients., • Establish customer relationships and follow up with customers, as needed., • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification., • Use a customer-focused, needs-based review process to educate customers about insurance options. You will receive: • Base pay plus bonus, • Paid time off (vacation and personal/sick days), • Valuable experience, • Growth potential/Opportunity for advancement within my office, • Opportunity to obtain New York State Property and Casualty license Requirements • Excellent communication skills - written, verbal and listening, • Self-motivated, • Detail oriented, • Proactive in problem solving, • Staten Island resident, • Ability to work in a team environment, • Ability to assess customer needs and conduct effective interviews, • Ability to effectively relate to a customer This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies..State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Job Description Overview Applebee’s is hiring Carside To-Go Specialists who bring energy, accuracy, and friendly service to every guest interaction. If you enjoy staying active, providing great hospitality, and being part of a neighborhood team, this role is a great fit. What We Offer • Competitive pay – $17.00 per hour plus tips, • Health care benefits (for both part-time and full-time team members), • Flexible schedules, • Paid, on-the-job training, • Meal discounts, • Real advancement opportunities, • WOW-a-Friend Foundation – Employee Assistance Program Responsibilities What You’ll Do Take to-go orders by phone, suggest menu items, package orders accurately, process payments correctly, and deliver food quickly and safely to guest vehicles with a positive, friendly attitude. Qualifications • Minimum age: 17 years old, • Strong communication and guest service skills, • Ability to lift 15–30 lbs., • Ability to move quickly and efficiently throughout the shift, • Comfortable working in a fast-paced environment Apply today and help deliver great food and great service at Applebee’s.

Job Description Position Description The Harm Reduction Outreach Specialist is responsible for conducting targeted outreach efforts that engage people who use drugs, social service organizations, and service providers in informational/educational sessions about harm reduction. The Harm Reduction Outreach Specialist conducts outreach efforts in parks throughout the Bronx and Harlem in an effort to educate the general public and individuals who use drugs about the use of kiosks in the park and about safer syringe disposal. The Harm Reduction Outreach Specialist will all refer and successfully connect people who use drugs to safer use supplies, drop-in services, and additional harm reduction services, including substance use treatment and additional medical care. The hours for this position are Wednesday through Sunday; schedule will include 3 days per week with regular office hours (8 AM-4 PM or 9 AM - 5 PM) and 2 days per week working a later shift with our evening outreach hours (11 AM-7 PM or 12-8 PM). This position is temporary through the summer (3-4 months), with strong possibility to become permanent. Essential Job Functions The following duties are mandatory requirements of the job: • Conduct targeted outreach efforts in the Bronx and Harlem that engage people who use drugs to assist in increasing access to safer syringe disposal and facilitate access to harm reduction supplies and services., • Conduct outreach with other social service organizations and service providers in informational/educational sessions aimed at increasing knowledge of available harm reduction services and to increase access to safer syringe disposal., • Provide information to people who use drugs on harm reduction services and substance treatment options available., • Conduct intakes and develop relationships with individuals who use drugs. Conduct substance use screenings and assessments and make referrals to STI/HIV/HCV screenings as necessary., • Conduct overdose prevention trainings members of the community, including the dispensing of naloxone., • Ensure the maintenance of appropriate, accurate, and clear documentation of all outreach, education, and referral activities., • Completion of regular reporting and data entry to ensure compliance with city and state funder requirements., • Facilitate community education sessions with other CBOs, Precincts, Community Boards, and other identified community partners., • Distribute harm reduction materials including safer use supplies, safer sex kits, educational literature, and brochures., • Maintain a strong knowledge of substance use, including treatment information and developments that affect clients’ access to care., • Maintain a strong knowledge of HIV/AIDS, including treatment information and developments that affect clients’ access to care., • Work in collaboration with team members to ensure that monthly deliverables are met. Other Responsibilities The following duties are to be performed as assigned by the supervisor: • Attend data driven and clinical supervision, as well as departmental, divisional and staff meetings., • Ensure files are up to date and accurate; conduct periodic community surveys to ensure the program is following community trends., • Other duties as assigned. Education and Certification This position requires a high school diploma, college degree preferred, and two years’ experience in harm reduction, specifically with active injection and other drug users. CASAC certification a plus. Education can be substituted for work experience. Bilingual English/Spanish a plus. Valid New York State driver’s license required. Special Skills and Knowledge • Basic to broad knowledge base about work with people who use drugs; substance use knowledge and knowledge of and respect for the harm reduction model and its principals are essential., • Knowledge of health disparities and social factors that lead to increased HIV/AIDS risk and exposure among people who use drugs and others in our community., • Knowledgeable about HIV infection, transmission, and treatment; knowledgeable in local, state, and federal laws regarding HIV and other relevant issues of providing health care, especially the right to privacy and confidentiality, • Strong interpersonal and communication skills., • Able to provide culturally competent services and demonstrate respect for the community to be served by our program.

Job DescriptionBenefits: • Defined Contribution Plan, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development, • 401(k) matching, • Bonus based on performance, • Company parties, • Profit sharing Unexpected events happen. We are looking for team members who want to be involved in the lives of others to help them plan against the financial impact that occurs when the unexpected happens. When it comes to making responsible insurance and financial decisions, people procrastinate and purchase inferior products. People purchase insurance and financial products that lack the most important benefits. These people need our help to make better and more responsible decisions. We are hiring new team members who have a passion for serving our existing customers and helping them obtain additional products that will save them from a financial disaster when the unexpected happens. This is a rewarding career for the right person. If you have what it takes, you will enjoy a higher income that pays you for working hard and achieving results. We will teach you the skills of insurance planning, selling, and maintaining a strong clientele who will send you referrals and continue to purchase products from you as their life grows. If you have the following personality traits, character traits, attitudes, and motivations, we invite you to try out for our team. Are you Results oriented and goal driven and can work independently without close supervision. You want an opportunity to be a part of something that is lasting. A desire to be trained to serve customers and pivot to additional products. You are confident in your abilities, and your are an optimistic person who believes that your actions can positively impact your future. You can imagine success then create it. You dont blame other people and circumstances for your challenges. You like people and have a strong desire to help them. You are intelligent and are willing to study and learn the necessary skills, to gain an insurance license, to learn our products, and learn to use our computer systems. Your character is your strength. You are honest, hard-working, treat other people the way you want to be treated, and you take responsibility for your actions and your future. You have disciplined yourself not to get distracted by unproductive activities. You see servicing and growing customers as a worthy profession. You have researched State Farm and realize the value of service and quality products that we bring to customers. You can serve others by listening to their challenges, discovering their needs, presenting quality solutions, then getting their commitment to take your advice. You can gain customers based on the service and quality products that you recommend; even though, you may not always have the lowest price. You can keep them as a customer, because they trust you and your service, not price. If you have what it takes, we will train you to use our proven systems, and you can create the following future for yourself: You have taken advantage of the strong leadership and coaching from your sales mentor. You executed the tried-and-true model that proved successful for many other State Farm team members. Your income is above and beyond what you could have ever imagined. You help your clients build solid financial futures. You are excited about the retirement income you are building for yourself and your family. Career Benefits: Base Salary plus lucrative commission program. 401k Plan Profit Sharing Defined Contribution Plan Health benefits. Paid time off - vacation, personal time, sick time and Holidays paid Extensive training available

Job DescriptionWe are dedicated to creating healthy, beautiful smiles that enhance our patients' confidence and longevity. Our multispecialty dental practice offers comprehensive care in a welcoming environment, and were looking for a passionate individual to join our team! Job Description: We are seeking a dynamic and bilingual (Spanish/English) Customer Service/Sales Representative to serve as the first point of contact for our patients. This role is pivotal in guiding patients toward the dental care they need, ensuring exceptional service, and promoting our mission of healthy smiles. Key Responsibilities: • Engage with patients via phone, email, and in-person to schedule appointments and provide information about our services., • Utilize sales skills to educate patients on treatment options and guide them toward necessary dental care with different financial options., • Maintain professional phone etiquette, ensuring clear, empathetic, and persuasive communication., • Build strong patient relationships to foster trust and loyalty., • Collaborate with the dental team to ensure seamless patient experiences., • Handle patient inquiries, address concerns, and follow up to ensure satisfaction.Requirements:, • Bilingual (Spanish/English): Fluency in both languages is MANDATORY for effective communication with our diverse patient base. PLEASE DO NOT APPLY IF YOU ARE NOT BILINGUAL - ENGLISH/SPANISH SPEAKING., • Prior Sales Experience: Proven ability to influence and guide customers toward solutions, preferably in a healthcare or service-oriented environment., • Phone Etiquette: Exceptional verbal communication skills with a professional and friendly demeanor., • Team Player: Comfortable working in a collaborative, fast-paced environment., • Organizational Skills: Ability to manage appointments, follow-ups, and patient records efficiently., • Experience in Dental/Healthcare (Preferred): Familiarity with dental terminology or healthcare sales is a plus but not required. We will train you.Why Join Us?, • Be part of a team dedicated to transforming lives through healthy smiles., • Opportunities for growth and professional development. Join us in helping our patients smile brighter and live longer!

Job DescriptionCustomer Support Assistant Join a winning insurance and financial services team. Apply to become a State Farm Customer Service Representative responsible for taking care of existing customers and up-selling additional products. Unexpected events happen. We are looking for team members who want to be involved in the lives of others to help them plan against the financial impact that occurs when the unexpected happens. When it comes to making responsible insurance and financial decisions, people procrastinate and purchase inferior products. People purchase insurance and financial products that lack the most important benefits. These people need our help to make better and more responsible decisions. We are hiring new team members who have a passion for serving our existing customers and helping them obtain additional products that will save them from a financial disaster when the unexpected happens. This is a rewarding career for the right person. If you have what it takes, you will enjoy a higher income that pays you for working hard and achieving results. We will teach you the skills of insurance planning, selling, and maintaining a strong clientele who will send you referrals and continue to purchase products from you as their life grows. If you have the following personality traits, character traits, attitudes, and motivations, we invite you to try out for our team. Are you Results oriented and goal driven and can work independently without close supervision. You want an opportunity to be a part of something that is lasting. A desire to be trained to serve customers and pivot to additional products. You are confident in your abilities, and your are an optimistic person who believes that your actions can positively impact your future. You can imagine success then create it. You dont blame other people and circumstances for your challenges. You like people and have a strong desire to help them. You are intelligent and are willing to study and learn the necessary skills, to gain an insurance license, to learn our products, and learn to use our computer systems. Your character is your strength. You are honest, hard-working, treat other people the way you want to be treated, and you take responsibility for your actions and your future. You have disciplined yourself not to get distracted by unproductive activities. You see servicing and growing customers as a worthy profession. You have researched State Farm and realize the value of service and quality products that we bring to customers. You can serve others by listening to their challenges, discovering their needs, presenting quality solutions, then getting their commitment to take your advice. You can gain customers based on the service and quality products that you recommend; even though, you may not always have the lowest price. You can keep them as a customer, because they trust you and your service, not price. If you have what it takes, we will train you to use our proven systems, and you can create the following future for yourself: You have taken advantage of the strong leadership and coaching from your sales mentor. You executed the tried-and-true model that proved successful for many other State Farm team members. Your income is above and beyond what you could have ever imagined. You help your clients build solid financial futures. You are excited about the retirement income you are building for yourself and your family. Career Benefits: Base Salary plus lucrative commission program. 401k Plan Profit Sharing Defined Contribution Plan Health benefits. Paid time off - vacation, personal time, sick time and Holidays paid Extensive training available

Job Description CLIENT CARE COORDINATOR We are excited to invite a passionate and experienced part-time Client Care Coordinator to join our team! Homes for the Homeless (HFH) is searching for an experienced Client Care Coordinator for our Families w/ Children facility in the Hell's Kitchen area of Manhattan. As the Client Care Coordinator, you will play a pivotal role in our organization by providing mental health and related services for homeless families. Our ideal candidate will enhance existing services to include a thorough assessment of families’ long-term goals at intake and collaborate with the case management staff to set achievable goals and establish linkages within the community to ensure the family’s success. Join us and be a part of an organization that values your contribution and cares deeply for the community we serve. ABOUT HOMES FOR THE HOMELESS: Homes for the Homeless operates shelters for families experiencing homelessness in NYC. Our family residences are more than just a place to sleep. Families can make the most of their stay through accessing an array of onsite programs. Many of these programs are also available to people living in the local community. Our goal is to have a positive impact so families can thrive long after they leave our shelters. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Complete a comprehensive bio-psychosocial assessment with each family to understand strengths and service needs., • Monitor, lead and coordinate social service and counseling support including appropriate and timely interventions., • Ensure focus on effective social services delivery to clients, including integration of models and best practices (such as trauma informed and family centered care), • Monitor and document client progress toward service plan goals., • Ensure that families are receiving full support in shelter and, when necessary, refer families for counseling or other services., • Supports the Family Services department by working alongside the Case Manager and supporting staff when dealing with challenging clients., • Improve linkages to mental health, education, and community-based services., • Strengthen the overall permanency outcomes for families with children in shelter., • Manage record keeping, data collection, and evaluation on the effectiveness of services for families., • Assists with unit inspections when needed., • Support the Family Services department by conducting trainings., • Promote and model best practices for Family Services staff, • Complete 2010E applications for Supportive Housing as needed., • Conduct workshops for the residents. QUALIFICATIONS: • Must have a master’s degree in Social Work or Mental Health Counseling., • Applicants must hold an LMSW (Licensed Master Social Worker) or LMHC (Licensed Master Health Counselor) in the state of New York., • Familiarity with substance use disorders and addiction treatment services, domestic violence, child abuse and maltreatment, trauma, and mental health conditions., • Sensitivity and awareness of working with homeless and vulnerable populations is a plus., • Bilingual is a plus. COMPENSATION/EEO: In order to attract and retain a high-performance workforce, Homes for the Homeless offers a dynamic and rewarding work environment, with a focus on ensuring an appropriate work-life balance. In addition to a competitive salary, full-time permanent employees are eligible for excellent benefits including comprehensive health insurance (including medical, dental, and vision), an employer-funded 403(b) retirement plan, commuter benefits, life insurance, Work/Life Assistance Program, 3 weeks vacation, 10 sick days, 3 personal days, and 12 paid holidays. Homes for the Homeless is committed to promoting an inclusive organizational environment of dignity and respect. We are an Equal Opportunity Employer (EEO) committed to equal treatment, and prohibit any form of discrimination or harassment based on age, race, religion, creed, color, national origin, sexual orientation, veteran or military status, sex (including pregnancy, childbirth and related medical conditions), gender (including gender identity and gender expression), disability, predisposing genetic characteristics, marital status, arrest or conviction, domestic violence victim status, familial status, or any other basis that would be in violation of any applicable federal, state, or local law. HOURS: 17 hours /week HOURLY WAGE: $40.66 an hour

Job Description What You’ll Do • To provide direct services to children assess as needing therapeutic services., • Attending FTC and other related case conferences for children assessed as needing clinical support., • Assists parents and children in carrying out our treatment plan., • Make home visits and collateral contacts to meet ACS and OCFS requirements., • Provide in home and in community behavior management, therapeutic and developmental support to children with complex needs., • Support specific behavioral goals as developed by treatment team., • Create, develop, and implement daily experiences for the children that promote self-esteem, socialization skills, and prepare children for family unification., • Performs child/youth care functions relevant to daily home care, ADL skills, scheduling and setting plans for respite and crisis intervention., • Document progress notes in CONNECTIONS., • Other related duties as assigned by supervisor. Your Qualifications • BA/BS, Degree with at least 2 years’ experience working with children and families,, • Excellent verbal and written communication skills, • Computer Proficient, Knowledge of Connections a plus, • Bilingual (English/Spanish) a plus Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Supervisory Responsibility Yes/No Work Environment: Clinic/Field/Corporate Office Position Type/Expected Hours of Work: This is a full-time position. Days and hours of work are Monday through Friday in Brooklyn. Work hours options are 9:00 am - 5:00 pm, 9:30 am - 5:30 pm, 10 am - 6 pm. Additional Requirements: • Authorized to work in the U.S., • Ability to work in-person in Brooklyn for at least 3 days or more per week., • Ability to travel to other Rising Ground sites (if required) Equal Employment Opportunity Statement It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment. Monday through Friday in Brooklyn. Work hours options are 9:00 am - 5:00 pm, 9:30 am - 5:30 pm, 10 am - 6 pm.

Job Description CLIENT CARE COORDINATOR We are excited to invite a passionate and experienced part-time Client Care Coordinator to join our team! Homes for the Homeless (HFH) is searching for an experienced Client Care Coordinator for our Families w/ Children facility in the Soundview area of the Bronx. As the Client Care Coordinator, you will play a pivotal role in our organization by providing mental health and related services for homeless families. Our ideal candidate will enhance existing services to include a thorough assessment of families’ long-term goals at intake and collaborate with the case management staff to set achievable goals and establish linkages within the community to ensure the family’s success. Join us and be a part of an organization that values your contribution and cares deeply for the community we serve. ABOUT HOMES FOR THE HOMELESS: Homes for the Homeless operates shelters for families experiencing homelessness in NYC. Our family residences are more than just a place to sleep. Families can make the most of their stay through accessing an array of onsite programs. Many of these programs are also available to people living in the local community. Our goal is to have a positive impact so families can thrive long after they leave our shelters. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Complete a comprehensive bio-psychosocial assessment with each family to understand strengths and service needs., • Monitor, lead and coordinate social service and counseling support including appropriate and timely interventions., • Ensure focus on effective social services delivery to clients, including integration of models and best practices (such as trauma informed and family centered care)., • Monitor and document client progress toward service plan goals., • Ensure that families are receiving full support in shelter and, when necessary, refer families for counseling or other services., • Supports the Family Services department by working alongside the Case Manager and supporting staff when dealing with challenging clients., • Improve linkages to mental health, education, and community-based services., • Strengthen the overall permanency outcomes for families with children in shelter., • Manage record keeping, data collection, and evaluation on the effectiveness of services for families., • Assists with unit inspections when needed., • Support the Family Services department by conducting trainings., • Promote and model best practices for Family Services staff., • Complete 2010E applications for Supportive Housing as needed., • Conduct workshops for the residents. QUALIFICATIONS: • Must have a master’s degree in Social Work or Mental Health Counseling., • Applicants must hold an LMSW (Licensed Master Social Worker) or LMHC (Licensed Master Health Counselor) in the state of New York., • Familiarity with substance use disorders and addiction treatment services, domestic violence, child abuse and maltreatment, trauma, and mental health conditions., • Sensitivity and awareness of working with homeless and vulnerable populations is a plus. COMPENSATION/EEO: In order to attract and retain a high-performance workforce, Homes for the Homeless offers a dynamic and rewarding work environment, with a focus on ensuring an appropriate work-life balance. In addition to a competitive salary, full-time permanent employees are eligible for excellent benefits including comprehensive health insurance (including medical, dental, and vision), an employer-funded 403(b) retirement plan, commuter benefits, life insurance, Work/Life Assistance Program, 3 weeks vacation, 10 sick days, 3 personal days, and 12 paid holidays. Homes for the Homeless is committed to promoting an inclusive organizational environment of dignity and respect. We are an Equal Opportunity Employer (EEO) committed to equal treatment, and prohibit any form of discrimination or harassment based on age, race, religion, creed, color, national origin, sexual orientation, veteran or military status, sex (including pregnancy, childbirth and related medical conditions), gender (including gender identity and gender expression), disability, predisposing genetic characteristics, marital status, arrest or conviction, domestic violence victim status, familial status, or any other basis that would be in violation of any applicable federal, state, or local law. HOURS: 17 hours /week HOURLY WAGE: $40.66 an hour

Job Description Client Care Coordinator Supervisor PRIMARY FUNCTION/PURPOSE: Supervise the delivery of services provided by Client Care Coordinators (Social Workers) to enhance existing services to homeless families. This includes the completion of a thorough assessment, and the development and completion of a bio-psychosocial for each family upon intake, crisis intervention, counseling, client advocacy, and referrals to government and/or community-based resources. If needed, this individual will ensure that recommendations of achievable goals be implemented on each family’s service plan, leading to permanent housing, and strengthening the overall permanency outcome for clients in shelter. MINIMUM QUALIFICATIONS: • Must be a Licensed Clinical Social Worker (LCSW) in the state of New York upon hire or within three (3) months of hire, • Minimum of 3-5 years of experience in social services, counseling, crisis intervention, family services, preventive services, housing services, or homeless services, • At least two years of supervisory experience in social services, counseling, crisis intervention, family services, preventive services, housing services, or homeless services, • Knowledge in three or more of the following areas:, • Experience in supervision of social workers, • Experience in client assessment, service plan development, and case management, • Child and adolescent development, • Parent-child relationships, family dynamics, and diagnostic classifications, • Mental health and Emotional/Behavior health, • Child Welfare policies and procedures, • Government Entitlements: TANF, Social Security, Medicare etc., • Knowledge and experience working with diverse cultures and ethnicities, • Expertise in strengths-based, solution-focused, and family-centered practice, • Experience facilitating groups for adults, • Proficiency in Spanish a plus, • Excellent oral and written communication skills coupled with strong interpersonal skills, • Proficient in MS Office, Outlook, Excel, PowerPoint, and Adobe PRIMARY RESPONSIBILITIES: • Manage and supervise a team of Client Care Coordinators to develop a team of skilled professional staff, including recruitment, training, supervision, evaluation, and staff scheduling to achieve the objectives of both CRF and Agency Funders, • Guide client care coordinators in the development, implementation, and achievement of program goals, • Handle administrative, operational, and programmatic issues that might affect client care coordinator staff, • Assign cases to client care coordinators for newly admitted clients to be assessed immediately upon admission and managed throughout shelter stay, • Ensure the timely completion of comprehensive bio psychosocial assessments for each client to understand strengths and service needs, • Work effectively as a part of a multi-disciplinary team to enhance client engagement and the delivery of quality service, • Enhance the delivery and coordination of mental health and related services to clients in shelter, • Ensure that Client Care Coordinator reports are clearly written and capture assessment findings and recommendations, • Confer and consult with professional and technical personnel in implementing a multidisciplinary approach to client care and well-being, • Ensure that Client Care Coordinators are providing short-term counseling, outreach services, crisis intervention, risk assessment, safety planning, and pyscho-education for clients, • Collaborate with ACS and/or prevention services agencies, and participate in conferences to advocate on behalf of clients as needed, • Ensure that Client Care Coordinators are providing clients with appropriate referrals and linkages between mental health providers, government agencies, and other related community-based services as needed, • Serve as agency/program liaison between DHS, government agencies, community-based organizations and/or groups, • Develop and Implement group work to be facilitated by Client Care Coordinators to address family issues, enhance life skills etc., • Ensure that Client Care Coordinators are completing all documentation in a timely manner, • Ensure that Client Care Coordinators assess each client/family for supportive housing, complete supportive housing applications when applicable, and accompany residents to supportive housing interviews when needed, • Ensure that Client Care Coordinators complete and discuss exit summaries with each client, and provide clients/families with referrals and supportive services identified in their new community, • Participate in family meetings with case work and housing teams to discuss planning efforts and progress, • Networking and establishing successful linkages with government and community-based organizations to create resources for both families and staff, • Work in collaboration with the Director of Social Services and the Housing Coordinator to ensure that all services lead to permanent housing placement, • Complete special projects and assignments as needed or identified by leadership, • Must work one late a week from 11 am -7 pm to accommodate both staff and families, • Provide on-call crisis intervention support to Client Care Coordinators, • Perform other duties as assigned CLIENT CHARTS / STAFF COMPLIANCE: • Manages, reviews, and monitors Client Care Coordinators’ maintenance of client records (paper and electronic) by conducting case audits, ensuring both internal and external quality assurance standards are being met in accordance with CRF and DHS standards, • Provides training to new staff and existing Client Care Coordinator staff, • Provide individual and group supervision to Care Coordinators to provide coaching, guidance, and support on service delivery and work performance, • Ensure that high-risk cases are monitored closely and serviced effectively, • Provide Client Care Coordination team with support and guidance on high-risk and challenging cases, • Collects and analyzes data provided on client services to evaluate team success in service delivery, • Provides Client Care Coordination services in the absence or vacancy of Client Care Coordinator staff MEASURABLE AREAS: • Ability to team lead and provide effective supervision, guidance, and oversight of subordinates, • Timely reporting of critical/priority one incidents to DHS, • Ability to respond and troubleshoot crisis situations, • Comply with and promote compliance with all agency policies, helping to strengthen and maintain an ethical organizational culture Completion of DHS Monthly Metrics. • Number of biopsychosocials completed, • Number of mental health referrals, • Number of successful referrals (3 MH referrals kept), • Number of substance use referrals, • Number of successful referrals (3 SU referrals kept), • Number of other referrals, • Number of successful other referrals, • Number of linkage agreements finalized, • Number of training sessions conducted, • Number of client groups/workshops facilitated, • Timely completion and submission of CCC Unit DHS Monthly Metrics Report SECONDARY RESPONSIBILITIES: • Facilitate effective communication with other staff within an interdisciplinary context, participate in and contribute to staff meetings and the development of policies and procedures, • Participate in trainings and staff-development activities to acquire and maintain both the interpersonal and operational skills necessary for successful job performance, • Provide professional development to Client Care Coordinators to enhance skill-sets as it relates to appropriately assessing the needs of clients in shelter, • Work in collaboration with site leadership to provide training and consultation to shelter-based case management team, and to increase the ability of shelter staff to address mental health issues, • Ensure that staff attends CORE trainings within (6) months of employment, such as the mandated Reporter Training, CARES Getting Started, CARES Incident Reporting, CARES Intimate Partner Violence 101, Bio-Psychosocial & Engagement 101, Bio-Psychosocial & Engagement 102, Risk & Safety Assessment, Motivational Interviewing, and CPR/First Aid PRINCIPAL RELATIONSHIPS: • Frequent interaction with diverse clients to assess and respond to their needs, • Collaborative working relationships with and volunteers who aid in the facility, • Regular contact with other program and Social Services staff to ensure team delivery of consistent high-quality services OTHER REQUIREMENTS (including Physical Demands): • May be required to work long hours and a varied schedule, • Traveling throughout various locations in the New York City area when necessary, • Lifting and moving objects weighing up to 30 pounds several times a week, • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status. #IND1

Job DescriptionBenefits: • 401(k) matching, • Employee discounts, • Paid time off, • Training & development Responsibilities: • Greet clients and their pets with a warm and welcoming attitude, ensuring a comfortable and friendly environment., • Answer phone calls promptly and professionally, manage emails, and handle client inquiries with accuracy and empathy., • Efficiently schedule and confirm appointments, manage the appointment schedule, and handle appointment changes or cancellations., • Accurately process client check-ins and check-outs, including updating patient records and processing payments., • Maintain accurate and up-to-date client and patient records in our practice management software., • Process payments, prepare invoices, and handle basic financial transactions with accuracy., • Assist clients with medication refill requests, ensuring proper authorization and communication with the veterinary team., • Perform general administrative tasks such as photocopying, faxing, and maintaining a clean and organized reception and waiting area., • Provide basic information to clients regarding appointment preparation, general pet care, and hospital policies., • Act as a liaison between clients and the veterinary medical team, relaying messages and ensuring clear communication., • Respond to client concerns or complaints with empathy and professionalism, escalating issues to the appropriate team member when necessary.Qualifications:, • High school diploma or equivalent required; some college coursework or relevant certifications preferred., • Proven experience in a customer service role, preferably in a veterinary, medical, or other service-oriented environment., • Excellent communication and interpersonal skills, with a genuine love for interacting with people and animals., • Strong organizational skills and attention to detail, with the ability to multitask and prioritize effectively in a fast-paced environment., • Proficiency in basic computer skills, including word processing, email, and data entry., • Experience with veterinary practice management software (e.g., Impromed) is a plus., • Ability to remain calm and professional in stressful situations., • A positive attitude, strong work ethic, and the ability to work effectively as part of a team.

Job Description New Alternatives for Children, Inc. (NAC) is an award-winning not-for-profit agency dedicated to serving children and families with medical complexities, chronic illnesses, and disabilities throughout the five boroughs. To assist in achieving this mission, NAC is currently seeking a Foster Family Services Social Worker to join its Homefinding Department. The Homefinding Department is a specialized unit within the Foster Care Program responsible for the recruitment, assessment, licensure, training, and support of foster and adoptive families who can care for children with complex medical and healthcare needs. The department plays a critical role in ensuring that children entering foster care are placed in safe, stable, and clinically appropriate family settings that can meet both their medical, emotional, behavioral, and developmental needs. • Title of Position: Foster Family Services Social Worker, • Position Type: Full-time, • Salary Range: $65,000 - $70,000. Additional compensation for bilingual skills and licenses (LMSW, LMHC, etc.), • Location: 825 7th Avenue, New York, NY, 10019, • Complete thorough assessments of prospective foster/adoptive families' willingness and ability to provide care to children with special healthcare needs. Assessments will include all members of the household or family., • Assist in facilitating the matching process of children referred for placement with the most appropriate family., • Conduct office, home and community visits as required by each case., • Train prospective foster families in City and State approved trauma informed pre-certification training curriculum and assists with ongoing recertification foster parent training for licensed foster parents., • Complete all ACS and NAC paperwork in a timely manner and ensure that documentation in foster parent records conforms to agency, City and State regulatory requirements., • Maintain caseload through CONNECTIONS, including bed availability, training, and annual re-certification of assigned families. Maintains hard copy of foster parent records., • Participate in individual and group supervision. Participate in agency staff meetings and clinical in-service trainings. Participates in Family Team Conferences and Case Reviews as needed., • Provide advocacy, information and referrals to other NAC departments and outside agencies as requested., • Responsible for 24-hour on-call duty coverage on a rotating basis., • May provide individual therapy and/or group work services as assigned., • MSW from an accredited school of social work; LMSW preferred. Or master's degree in a related field from an accredited academic institution., • Child Welfare experience; prior work in foster care preferred., • Prior experience working with diverse cultural backgrounds., • NTDC Leader Certification a plus!, • Strong clinical assessment and engagement skills, • Excellent professional writing and communication, • Time and task management, • Organized and detail oriented, • Desire to collaborate with an interdisciplinary team, • Creative problem-solving New Alternatives for Children, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. New Alternatives for Children, Inc. was founded on the principle of inclusion. We strive to create and maintain a diverse, equitable, and inclusive workplace at all levels. It is not enough to serve; we must strive to dismantle oppressive policies and practices.

Job DescriptionSummary Job Description:The Homefinding Recruiter is responsible for identifying and implementing strategies designed at recruiting foster and adoptive parents for children and youth served by the foster care program with Little Flower Children and Family Services of New York. The recruiter will have a basic knowledge of the operations of the Homefinding/Intake process. The recruiter will assist with the training (Model Approach to Partnerships in Parenting model) required to certify and approve foster adoptive parents. The recruiter will undertake collaborative efforts to identify, support and engage appropriate foster/adoptive parents. The recruiter will assist the Homefinding/Intake/Training Department with the matching process by identifying appropriate foster/adoptive homes for the children and youth served by the agency. This position offers a full-time, 35 hour per week, hybrid/in field schedule based in Brooklyn, NY. It requires routine travel throughout New York City’s Five Boroughs. This position requires flexibility in scheduling and requires weekend and evening work. About Little FlowerLittle Flower Children and Family Services of New York is a human services nonprofit supporting the well-being of children, youth, families, and individuals across New York City and Long Island since 1929. Our staff of more than 500 builds well-being by providing prevention services, foster care, residential treatment care, adoption services, programs and services for individuals with developmental disabilities, and medical and mental health services. Principle Responsibilities • Responsible for identifying, planning and attending recruitment events to recruit potential foster/ adoptive foster parents, • Designs creative strategies for identifying prospective foster/adoptive parents, • Performs comprehensive assessments of prospective foster/adoptive families, • Conducts initial home visits to assess the viability of potential foster homes according to Administration for Children Services (ACS), New York State and agency’s regulations, • Become familiar with MAPP and LGBTQ training curriculum and be available to facilitate MAPP and LGBTQ trainings, • Assists with facilitating foster/adoptive parents orientation meetings, • Utilizes public relations, media contacts and community resources to assist in recruitment activities, • Participates in the screening and investigative process of prospective foster families, • Assists with the Re-certifying and/ or re-approving of foster/adoptive homes, • Reviews and ensures that submitted applications and forms are thoroughly completed and submitted for processing in a timely manner, • Makes initial contact with prospective foster/adoptive families within 24 to 48 hours of inquiry, • Locates and conducts recruitment efforts at community and neighborhood events while generating enthusiasm within the agency and community around foster parent recruitment and retention, • Following- up with applicants within24 - 48 hours after each orientation meeting, • Represents the agency at meetings and events hosted by the agency and ACS, • Other duties as required by department director and supervisor Required Qualifications and Experience, • Bachelor’s Degree in Social Work or related field from an accredited college or university, • Minimum of two years’ experience in the field of child welfare with at least one year experience in Homefinding/foster care and/or adoption, • Fluency in Spanish, • Ability to work as a team-player, • Skills in identifying and building a network of community relationships, • Ability and skill to speak in public; to inspire, encourage and motivate others to become foster/adoptive parents, • Ability to accommodate flexible work schedule, including evenings and weekends, • Ability to travel in and around the metropolitan New York City region Preferred Qualifications, • MAPP certification a plus Travel RequirementsThis position offers a full-time, 35 hour per week, hybrid/in field schedule in Brooklyn, NY. It requires routine travel throughout New York City’s Five Boroughs. DisclaimerThe statements herein are intended to describe the general nature and level of work being performed by the incumbent in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of a person in this position. Diversity, Equity, Inclusion and Belonging StatementWith more than 250 years of combined experience, Little Flower Children and Family Services of New York and St. John’s Residence for Boys have a long-standing history of serving children, youth, adults and families of color. Our mission, vision and values are grounded in elevating the shared humanity of every staff member, community partner and those with whom we engage. We recognize that our DEIB work is continuously evolving as we strive for equity and inclusion for individuals of all races, ethnicities, genders, sexualities, ages, abilities, religions and lived experiences. AccessibilitySome job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may be designed to protect the safety and health of the employee, their fellow employees and the individuals being served and may therefore exclude some individuals. Equal Employment Opportunity StatementLittle Flower Children and Family Services of New York provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other legally protected group status.

Job DescriptionWho we are: Nitra's mission is to build a more efficient healthcare system and the technology that makes it possible. Our goal is to provide an ecosystem of fintech and software solutions that help doctors better manage their practices, so they can have time back to focus on what matters to them most. We operate with urgency, intensity, and ambition. The bar is high because the opportunity is massive. We expect excellence, ownership, and intellectual rigor from every team member. We move fast, make bold decisions, and hold ourselves accountable to results. At the same time, we believe great companies are built on trust and respect. Every voice matters. Every contribution counts. When we win, we win together. We are scaling rapidly and on a clear trajectory toward becoming a unicorn this year — and beyond. Our growth is not accidental; it’s the result of disciplined execution, relentless focus, and a team that refuses to settle. We are building a category-defining company, and we’re looking for people who want to do the most meaningful work of their careers. If you want comfort, this isn’t the place.If you want impact, ownership, and the chance to help build a generational fintech company, welcome. Nitra was created by unicorn founders who have successfully scaled to thousands of customers and exited $1B+ public offerings. They are joined by an ambitious and experienced team from American Express, Citi, PayPal, Capsule, Plaid, Bloomberg, Meta, Facebook, and Mastercard. The team is backed by some of the world’s leading VCs (Andreessen Horowitz, NEA, etc.) and is supported by an expert group of advisors including the cofounders of Square and Xendit, executives from Intuit, former Governors, White House senior staffers, and a co-founder of CityMD.We're looking for: You would be joining Nitra at a critical stage of growth as we scale through Series B and build the foundation for the next phase of the company. We’re looking for a Strategy & Operations Lead to help build and scale the operating system behind Customer Success at Nitra. This is a highly visible, high-impact builder role for someone who thrives in fast-moving environments and enjoys solving hard problems through a combination of data, structured thinking, and pragmatic execution. You will work closely with Customer Success, Sales, Product, Finance, and company leadership to design and improve the systems, processes, and operating motions that drive customer activation, utilization, retention, and expansion. Your work will directly shape how we scale Customer Success from hundreds to thousands of healthcare practices while maintaining strong customer outcomes and operational excellence. The ideal candidate brings about 5+ years of total experience, including successful roles at high-growth technology companies, ideally in Customer Success Operations, Sales Operations, RevOps, or similarly analytical operating roles. The strongest candidates will also bring experience from an investment banking or strategy consulting analyst/associate program, pairing startup operating experience with structured problem-solving, analytical horsepower, and a bias toward execution. This role is designed for someone with high energy, strong ownership, and a proactive mindset. You are comfortable operating through ambiguity reflective of a startup environment and energized by solving problems that do not yet have clear answers. You naturally bring structure to complexity, use data to identify opportunities and risks, and move quickly from insight to action. Pragmatism is key as you identify what matters, prioritize effectively, and help drive execution across disparate teams. Experience supporting high-velocity SMB customer segments and/or healthcare environments is a strong plus Your responsibilities will include: • Own the Customer Success operating cadence, • Lead the daily, weekly, monthly, and quarterly business rhythm for Customer Success in tune with Sales, Product, and Company-level cadences., • Convene key operating reviews, develop analyses, surface insights, and drive actions against business metrics including card spend, marketplace utilization, and AI software adoption, retention, and expansion., • Drive customer utilization, adoption, and retention, • Partner closely with Customer Success, Sales, and Product leadership to improve medium and long-term card and marketplace spend as well as AI product GDR and NDR., • Constantly review and recommend changes to operating metrics, segmentation, and team structure, • Turn data into insights and execution, • Build analyses, dashboards, KPI frameworks, and forecasts to identify trends, root causes, and growth opportunities. Translate insights into pragmatic recommendations and measurable action., • Build scalable systems and processes, • Design and improve workflows, segmentation, forecasting, reporting, and operational processes., • Own and lead software adoption and/or AI tool development., • Own quarterly and annual planning processes, • Work closely with leaders across Customer Success, Sales, Product, Finance, and Operations on planning, performance management, and strategic initiatives., • Partner with finance, leadership to define the strategy, budgets, organizational priorities, and long-term investments needed to scale Customer Success and accelerate business growth.You have:, • Total of 5+ years of experience that includes successful stints at high-growth technology companies, ideally within Customer Success Operations, Sales Operations, RevOps, or similarly analytical operating roles., • Experience from an investment banking or strategy consulting analyst/associate program is strongly preferred., • Strong analytical and problem-solving skills, with the ability to turn data into actionable insights and measurable business outcomes., • High energy, strong ownership, and comfort operating in ambiguity within a fast-moving startup environment., • A proactive, builder mindset with a demonstrated ability to independently identify problems and drive solutions., • Experience building scalable processes, reporting, dashboards, workflows, and operating cadences., • Strong communication and stakeholder management skills, with comfort working cross-functionally and directly with executives., • Experience supporting high-velocity SMB environments and/or healthcare practices is a plus., • Bachelors or equivalent degree from an accredited institution. We offer:, • Equity - Everyone at Nitra is an owner. When the company wins, you win, • Competitive Salary - You’re the best of the best, and your salary will reflect your experience and reward your contributions to Nitra, • Health Care - Your health comes first. We offer comprehensive health, vision, and dental insurance options., • Retirement Benefits - Your financial stability matters to us so we provide a generous employer 401K match, • Nitra maintains a hybrid work policy, with team members working from the office four days per week and Wednesdays designated as a work-from-home day.The base salary range for this full-time position is $150k - $180k + equity + benefits. Our salary ranges are determined by role, level, and location. Nitra values diversity. We are committed to equal opportunities and creating an inclusive environment for all our employees. We welcome applicants regardless of ethnicity, national origin or ancestry, gender, race, religious beliefs, disability, sex, sexual orientation, age, veteran status, genetic information, citizenship, or any other characteristic protected by law.

Job Description Job Title: Member Services Representative (Benefits Specialist) Department: Member Services The 32BJ Benefit Funds is growing, and we’re currently seeking mission-driven Benefit Specialists (Member Services Representatives) to join our team. We offer: • Competitive Salary coupled with a great work/life balance, • Prime Location - Flatiron District in Manhattan (NYC), • Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium for a family plan, • Pension Benefit that includes monthly employer contributions, • Retirement Benefit that includes 3% 401K employer contributions, • Professional Coverage/Reimbursement includes Tuition Reimbursement Program, • Paid Time Off including vacation, personal, and sick days, • Federal Paid Holidays – Up to 11 days off with pay, • And more... FLSA Status: Non-Exempt (Eligible for OT per business needs) Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm) About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. For 2023 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Through this technology investment, we have gathered and analyzed thousands of data insights to influence health insurance legislation and propose new health policy. Our efforts have galvanized many leaders and the consensus is there is plenty more work to be done. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Position Summary: After extensive paid training and under the supervision of the Member Services Call Center or Welcome Center Supervisor and MSR 2/3 Team, works as a Benefits Specialist for the Member Services Call Center or Welcome Center to assist participants with information for all the benefits offered by the Fund. Essential Duties and Responsibilities: • Collecting and analyzing data/information to resolve a problem in real time, at high volume standards., • Provide customer service to participants to resolve eligibility or Fund benefit issues., • Displayed proficiency in all processing systems: eligibility process, Health benefits and system, COOL/V3/DYNAMICS system, CRM/WF and vendor systems, • Displayed proficiency in all Funds (Health, Pension, Legal, SRSP, Shortman)., • Handling of inquiries through vendors, Medical, Optical, Pharmacy, Dental and Employee Assistance., • Follow workflows to resolve participant questions., • Representatives analyze and interpret customer phone and written correspondence., • Ongoing management of own inventory of work accumulated through Participant interactions/inquiries. These inquiries will involve customer complaints or inquiries on eligibility, enrollment, benefits and claims, and Pension related issues., • Operating computers with multiple information screens to research and resolve customer inquiries on line., • Representatives ensure that all processing meets or exceeds MSR Quality measurement objective and performance standards, including, but not limited to, handling and documentation., • Ability to effectively communicate to Participants., • Perform any other relevant, related or pertinent work or duties as requested or assigned. Qualifications: To perform the job satisfactorily, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. As well, the candidate must be free of any disciplinary actions. Technical Skills: • Strong computer skills., • Detailed knowledge of benefits as displayed in training and determined through subject matter exams utilizing OneView, vendor systems, COOL/V3/DYNAMICS and CRM processing system., • Ability to prioritize work and meet deadlines., • A demonstrated capability to manipulate and use multiple software programs and macros simultaneously including Excel, Microsoft Word, Windows and Outlook applications., • Strong analytical, problem solving and decision-making skills., • Excellent organizational and prioritizing skills., • Strong ability to multitask., • Various work schedules available. Interpersonal Skills: • Strong oral and written interpersonal skills., • Demonstrated customer service orientation., • Ability to effectively operate in fast-paced work environment., • Excellent listening skills., • Detail oriented with excellent organization and communication skills., • Experience working directly with customers. Education and/or Experience: High School diploma, some college preferred; Health Care, Employee Benefits and/or Customer Service experience are strongly preferred. Bilingual Language Skills: Fluent in multiple languages is a plus, but not required. Reasoning Ability: Above average. Certificates, Licenses, Registrations: None Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm) Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm)

4 days onsite - New York, NY/Greenwich, CT Pay: $28-30/hr on W2 Contract to Hire We are seeking a Benefits Coordinator to support the administration and day-to-day operations of our employee benefits programs, including health, wellness, retirement, and leave programs. This role is ideal for a benefits professional with 1–2 years of experience who is eager to build foundational expertise in benefits administration while working closely with senior benefits and HR team members. The Benefits Coordinator will assist with employee communications, vendor coordination, data accuracy, and employee support. This role plays an important part in ensuring employees understand and can effectively use their benefits. Responsibilities • Support the administration of employee benefits programs, including health and welfare plans, retirement plans, and leave programs., • Serve as a first point of contact for basic employee questions about benefit plans, eligibility, and enrollment processes, escalating complex issues as appropriate., • Assist employees and managers with leave of absence questions and documentation, working closely with HR, carriers, and third-party administrators., • Assist with processing benefit enrollments, life event changes, new hires, and terminations in the HRIS and vendor systems., • Process accurate benefits deductions, billing, and reconciliation., • Assist with drafting and distributing employee-facing benefits communications and educational materials., • Support new hire benefits orientation and onboarding activities., • Coordinate with benefits vendors and external partners to support day-to-day administration., • Collaborate with the broader HR team on wellness initiatives and employee experience projects., • Handle sensitive and confidential information with care, professionalism, and discretion., • Participate in ad hoc HR projects and initiatives as needed. Qualifications • 1-2 years of experience in Human Resources, benefits administration, or a related HR support role, • Basic understanding of employee benefits (medical, dental, vision, retirement, leaves), • Strong organizational skills and attention to detail, • Customer-service mindset with the ability to communicate clearly and professionally with employees, • Ability to handle confidential information with discretion, • Comfortable working in a fast-paced, team-oriented environment, • Proficiency with Microsoft Office (Outlook, Word, Excel); experience with HRIS or benefits systems is a plus, • Exposure to ACA, ERISA, or other benefits-related compliance concepts (training or on-the-job experience acceptable) is preferred, • Experience supporting open enrollment or benefits communications is preferred, • Interest in growing a career in benefits or total rewards is preferred READ, UPDATE and DELETE - When putting your job descriptions into Job Diva please use Calibri for the Font and size 11. We also do not underline anything, bold anything, or have any variation in color. We also bullet point the required and desired skills – no dashes, arrows, etc. SPELL-CHECK EVERYTHING BEFORE YOU CLICK SAVE! Welcome to ConsultNet, a premier national provider of technology talent and solutions. Our expertise spans across project services, contract-to-hire, direct search, and managed services onshore, nearshore, and hybrid. For over 25 years, we have connected thousands of consultants with meaningful roles through a personal, communication-driven approach, partnering with a diverse client base to build high-performing teams and create lasting impact. Our comprehensive service offerings cover a wide range of technology and engineering positions across key markets nationwide. Learn more at ___ . We champion equality and inclusivity, proudly supporting an Equal Opportunity Employer policy. We welcome applicants regardless of Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other status protected by law.

Job Description The Client Director is responsible for managing key client relationships across the US region. This role is critical in ensuring exceptional service, strategic account growth, and long-term client partnerships as we continue to expand our presence in the region. As a senior member of the Client Services team, you will act as a key advisor to the Chief Client Officer (CCO) and regional leadership, while also mentoring and supporting Client Services Managers as we grow out the team. The role requires a strong ability to drive revenue growth through strategic upsell and cross-sell opportunities, refine internal processes, and collaborate closely with internal creative and production teams to ensure seamless project execution. Responsibilities • Manage key client relationships, ensuring exceptional service and strategic account growth., • Provide support and mentor Client Services Managers., • Act as a senior advisor to the CCO and Heads of Client Services on key accounts and client strategies., • Leading Tier 1 accounts and supporting key strategic initiatives., • Driving revenue growth through upsell/cross-sell opportunities., • Serve as the primary point of contact for Tier 1 clients, managing client satisfaction and business outcomes., • Work with the CCO to identify and implement improvements in client care operations., • Partner with internal teams to ensure the successful delivery of client projects. Requirements -Proven experience as a successful relationship manager in a creative or advertising agency -Excellent communication skills to a range of audiences -Ability to build rapport -Time management and planning skills -Ability to multitask and operate in a high pace environment -A positive team player able to build strong collaborative relationships -Strong understanding and experience of Microsoft Office and Google workspace -Experience in customer support is a plus -Familiarity with real estate, architecture or luxury marketing sectors is desirable Benefits • Salary: $100,000 to $120,000 dependent on experience, • Bonus Scheme: based on annual company performance, • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k), • Gym membership, • Fantastic office environment in a nice location

Job DescriptionDescription: Title: Client Services Coordinator Department: Health Care Coordination Reports To: Director, Client Services Location: 56 Bay street 4th floor, Staten Island, NY 10301 Position Status: Full-Time FLSA Status: Non-exempt Pay & Benefits: The pay range for this role is generally $52,000-$57,000 commensurate with relevant experience and qualifications and in alignment with internal equity. Additionally, we offer an excellent benefits package that includes generous paid time off (4 weeks of vacation plus paid holidays, personal, and sick time), medical, dental, vision, supplemental benefits including employer provided basic life insurance and employee assistance programs, tuition reimbursement and fitness reimbursement after 1 year of employment, a retirement plan that includes employer matching, and more! Community Health Action of Staten Island (CHASI) drives dramatic improvements in the health of New Yorkers by feeding people who are hungry, healing families broken apart by violence, and bridging the gaps between people and the compassionate health care they deserve. CHASI provides outreach, education, prevention, and direct support services for populations most affected by health disparities – people with low or no income, low-income people with chronic illnesses, people with criminal justice involvement, people who use drugs, domestic violence survivors, people of color, and the LGBTQ community. POSITION SUMMARY: The HIV Care Coordination program (CCR) addresses HIV healthcare disparities by facilitating access to care and other services through a client-centered, holistic, and comprehensive approach to meeting the needs of people living with HIV with team-based care management. The program goals include prompt linkage and ongoing retention in HIV care, optimal treatment adherence, viral suppression, and reduced HIV-related mortality. This is achieved through activities such as patient navigation, directly observed therapy, health education, and coordination of care with the medical provider; frequency of support is driven by the intensity of an individual’s need. The program is comprised of 4 Navigators, 1 Outreach & Engagement Specialist, 1 Client Services Coordinator, 1 Data & Quality Specialist with oversight from the Director. The Client Services Coordinator leads the client enrollment process, conducts assessments and care planning, and ensures coordinated service delivery across the Navigator team. The coordinator also takes part in the agency’s Management Team as a contributing member. Requirements: DUTIES & RESPONSIBILITIES: • Lead the case finding activities and client recruitment efforts;, • Facilitate the enrollment process through comprehensive assessments and service planning activities, conducted according to program standards and deadlines;, • Update and develop service plans in alignment with the reassessment process;, • Verify all facets of program eligibility according to program standard;, • Collaborate with the medical team to manage program recruitment, enrollment and ongoing patient navigation needs;, • Conduct case conferences with the providers and care coordination team;, • Supervise, coach, and guide the Navigators around the needs and progress of their caseload;, • Conduct training for the team;, • Track pertinent health outcome data and provide program performance reports;, • Executes chart-level QA activities under the direction of the Director of Client Services;, • Work collaboratively with Data and Quality Specialist to monitor and track timely submission of programmatic paperwork;, • Manage monthly oversight of MetroCard and incentive distribution and reconciliation;, • Perform all functions in alignment with CHASI’s Mission, Vision, and Core Values; QUALIFICATIONS: • High School diploma or equivalent required; Associate degree preferred., • Minimum three years of direct service experience in HIV care management., • At least one year of supervisory experience with two or more staff; ten years of direct service with the target population may substitute for supervisory experience., • Bilingual English/Spanish preferred., • Proficiency with Microsoft Outlook, Teams, Word, and Excel., • Strong oral and written communication skills with attention to detail and professionalism., • Ability to think strategically, plan effectively, and manage multiple high-priority tasks., • Knowledge of HIV disease progression, treatment, and adherence strategies., • Knowledge of care management principles, documentation standards, referral processes, and follow-up.

Job DescriptionDescription: Bring your dog to work? That’s right! Dogtopia, the industry leader in dog daycare, boarding, and spa services has an immediate opening for an energetic, organized, business-minded individual that will assist in ensuring our team and dogs are safe and having fun as a Playroom Manager. This role will be focused on training and ensuring execution of the Canine Coaches and other members of the team. This person should love dogs- and, upon successful completion of training, you can even bring YOUR dog to work with you! What a bonus! ABOUT YOU: • You love dogs and would love to care for them all day, every day!, • You love being involved in assessing and improving dogs behaviors., • You’re fast paced, with a strong sense of urgency., • You’re the kind of person who takes your job seriously., • You thrive when you have multiple challenges on your plate., • You’re focused on achieving goals consistently and efficiently., • You’re careful not to make mistakes and can be counted on to ensure all the dogs are safe and well cared for!, • You’re lively, enthusiastic, and a very strong communicator., • You are cooperative, helpful, and careful., • You like meeting and interacting with new people., • You like to work with others and build a teamwork consensus., • You enjoy motivating a team through positivity to accomplish common goals, • You enjoy working in a collaborative, harmonious teamwork environment., • You love training and developing others to be just as awesome as you! ABOUT US: We’re Dogtopia and we are a unique breed! • We love and care for our Pet Parents’ pups like they are our own., • We provide you with the industry best training in dog behavior and care., • A big part of our success: we hire great people, who love dogs, and we treat them exceptionally well and reward them for their excellence., • It’s always bring your dog to work day! ABOUT THE PLAYROOM MANAGER ROLE: • The focus of the Playroom Manager is to ensure a safe and fun play environment for each pup while supervising the team to ensure all standards are being met ensuring safety and superior customer service are at the forefront of everything., • You care for all furry friends as if they were a part of your family., • Creating the Most Exciting Day Ever for the pups in your playroom., • You interact with dogs and are always on stage. All rooms are equipped with cameras so Pet Parents can stay engaged with their dogs and watch the fantastic experience you create for their pup., • Greet everyone who walks in or out of Dogtopia., • Answer Pet Parent questions over the phone and in person., • Conduct dog evaluations for all Meet and Greets., • Provide any meals or necessary medications to dogs in our care., • Create any necessary Behavior Modification plans for dogs that need one., • Assess, develop, and train other team members as necessary., • Act as the Manager on Duty in the absence of the General Manager. Requirements: Required Skills/Abilities: • Excellent verbal and written communication skills., • Excellent interpersonal and customer service skills., • Excellent organizational skills and attention to detail., • Excellent sales and customer service skills., • Strong analytical and problem-solving skills., • Ability to coach and give feedback to employees., • Ability to function well in a high-paced and at times stressful environment., • High school diploma or equivalent., • At least one year of experience in a supervisory role in a professional environment., • Prolonged periods of sitting at a desk and working on a computer., • Prolonged periods of walking and standing, up to 8 hours., • Must love dogs.

Job Description Together with our community, the Marlene Meyerson JCC Manhattan (MMJCCM) creates opportunities for people to connect, grow, and learn within an ever-changing Jewish landscape. The MMJCCM imagines Jewish life that is diverse and engages meaningfully with its values, culture, and ideas in everyday lives. The MMJCCM is looking for responsible, enthusiastic, motivated and highly skilled Fitness Desk Manager to join the team. This position serves in a supervisory role, working closely with the Lead Fitness Desk Manager, to provide leadership and operational oversight. Responsibilities include adjusting staff schedules as needed, serving as a liaison with other departments, addressing operational issues and ensuring appropriate follow-up with the Director, and preparing daily shift summary email reports. The role also includes oversight of fitness center equipment, including conducting daily equipment checks, maintaining an up-to-date inventory, serving as the primary point of contact for the maintenance contractor (GymTech), and coordinating the purchase of new equipment as necessary. The projected schedule of this position is Monday-Thursday, 5:30am-1:30pm, and Sunday 6:30am-2:30pm. Please note this schedule is subject to change at any notice. KEY RESPONSIBILITIES • Create a welcoming and memorable experience for all members and guests by offering warm, attentive greetings upon arrival and departure, using names whenever possible., • Provide seamless check-in for members and guests, ensuring a smooth and positive start to their visit., • Serve as a knowledgeable and approachable resource, offering clear, friendly, and professional assistance in response to questions or requests., • Address concerns with empathy and discretion, taking ownership to resolve issues promptly or escalate appropriately to ensure guest satisfaction., • Proactively verify account status, communicate any discrepancies with care, document concerns, and assist members in finding effective resolutions., • Maintain a working knowledge of all fitness equipment and amenities, monitor condition and cleanliness, and promptly report maintenance needs to preserve a safe and polished environment., • Uphold all safety standards and procedures to ensure the well-being of members, guests, and staff., • Respond calmly and efficiently to emergency situations by contacting security, documenting incidents thoroughly, and following up with management and security as required., • Remain attentive to potential hazards or service interruptions and report them immediately to management, facilities, or maintenance., • Complete administrative responsibilities such as daily email correspondence, data entry, printing, and copying with accuracy and professionalism., • Maintain a polished appearance by adhering to all dress code and grooming standards., • Consistently model and enforce the Club's service standards, ensuring a high level of hospitality at all times., • Demonstrate enthusiasm for and awareness of all programs, services, and events offered by the Club to better engage and inform members., • Support special projects, events, and promotions, and actively participate in all required meetings and training sessions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. REQUIREMENTS • High school diploma or equivalent required., • Previous experience working in a fitness-related environment such as a gym, boutique fitness studio, or health and wellness facility preferred., • Two to three years of supervisory or managerial experience within the fitness or wellness industry., • Minimum of one year of hands-on experience with fitness equipment, including proper use, basic maintenance awareness, and member guidance., • Current CPR certification required; additional fitness or safety certifications are a plus., • Proficient in basic computer applications, including Microsoft Word and Excel, with the ability to learn fitness management software as required., • Experience with Mindbody or similar fitness scheduling and membership platforms preferred., • Strong communication and interpersonal skills with the ability to motivate, educate, and support members in a fitness-focused environment., • Physically capable of performing job-related tasks, including demonstrating equipment use and lifting or moving equipment weighing up to 45 pounds. WHAT WE OFFER • Supportive, mission-driven work environment., • Opportunities for professional development and mentorship., • Access to all the JCC's cultural, learning, arts, and film programs., • Investment in professional development and leadership skills., • Free fitness membership for the pool and health club. COMPENSATION This position offers an annual salary of $47,000-$50,000 commensurate with experience. The Marlene Meyerson JCC Manhattan is committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, religion, sex, marital status and civil partnership/union status, sexual orientation, gender identity or expression, pregnancy, religion, national origin, age, disability, military or veteran status, genetic predisposition or carrier status, or any other characteristic as established and protected by applicable federal, state or local law.

Job DescriptionBideawee was founded upon the principle that every homeless animal should have a place where they are welcome, and that sense of compassion, dedication, and justice remain at the core of who we are and what we do. We believe that a company is only as great as those who embody its mission, and we are committed to the growth, success, and well-being of our staff and community. Join an organization that has been making the world a better place for pets and the people who love them since 1903! Full time employees of Bideawee enjoy benefits such as: • Medical/Dental/Vision plans, including free options, • Generous amounts of Paid Time Off, • 403(b) with matching employer contributions, • Discount services and pet food, • Health Reimbursement Account Position Purpose: Bideawee’s Mission is to promote and support safe, loving long-term relationships between people and companion animals by providing a continuum of services and programs that are innovative, personalized and high quality. The Client Care and Adoptions Manager (CCAM) plays an important leadership role in ensuring that Adoption Center Staff follows established guidelines regarding company policy, animal admissions, resident care and adoptions. The CCAM is also responsible for ensuring that high quality, personalized customer service is provided to every person as established in Bideawee’s Customer Service Standards. The CCAM will create and foster a pleasant working and learning environment for both customers and employees. The CCAM sees that all other Bideawee policies and Procedures are followed and will be held accountable for the entire staff’s adherence. The CCAM will directly supervise the Animal Care and Adoptions Staff members and the Client Care Supervisor to ensure appropriate animal care and client care standards. This is a Tuesday through Saturday full-time position with a salary of $65,000/yr. Responsibilities/Duties/Functions/Tasks:Client Care • Ensure that the Client Care Supervisor handles all tasks, including email and phone responses and adoption follow ups in a timely manner, • Check in with Client Care Supervisor to ensure all client relations are handled appropriately and troubleshoot any issues, • Make pet policy decisions or exceptions if needed on a case-by-case basis, • Make decisions on a case-by-case basis regarding adoptions requirements enforcement (needing to see whole family, dog to dog interactions, etc.), • Manage client experience related to adoptions, and oversee and handle client disputes or issues; support staff with difficult clients, • Ensure lobby/retail area remains clean and well maintained Animal Care Staff/ Animal Shelter Operations, • Responsible for day-to-day operation of Bideawee’s Adoption Center, including:, • Management of staff, • Scheduling and coordinating shifts to ensure all needs of animals and clients are attended to, • Oversight of animals’ care, • Coordinating manager/supervisor coverage for days off and vacation time, • Walk through the shelter throughout the day to ensure that both the lobby and adoptions are flowing well, and that all staff members are appropriately giving enrichment and care to the animals, • Ensure staffing schedules and payroll are completed on time, • Identify and coordinate professional development opportunities for staff when possible, • Communicate new policies and keep staff and volunteers updated regularly on animal welfare news through written and verbal means, • Collaborate with the medical team to ensure health and welfare of animals, • As needed, assist in direct care of animals, • Ensure staff complies with all safety policies, safe animal handling and OSHA standards, • Attend relevant Animal Welfare Panels, • Lead daily huddle & perform nightly walkthroughs Administrative, • Works with Client Care Supervisor in preparing Adoption Event Packets and selection of dogs and cats that will be attending events, • Pull previous week’s adoption numbers for weekly all sites meeting and report current population numbers, • Manage retail inventory and inventory of sample foods for adopters, • Ensure monthly dog license payment submitted, • Ensure folders for mobile adoption events are created when animals attend an event, • Work with the Volunteer Manager to coordinate the Adoption Center’s needs for volunteers and volunteer training, • Ensure daily cash reconciliation reports are saved, weekly bank deposits dropped off, • Interview and hire new staff members as needed, • Oversee training plan for new staff members, • Complete yearly reviews for staff members, • Give verbal warnings as needed, as well as written warnings, • Involve senior management and HR for written warnings and Performance Improvement Plans Qualifications:, • College Degree preferred in relevant field, • 3-5 Years management experience with preference given to animal related industry, • Excellent leadership and assertiveness skills., • Ability to work efficiently with limited supervision., • Ability to maintain composure and excel in a fast-paced environment while remaining organized and accurate., • Ability to communicate with the public in a respectful manner, even under pressure., • Leader, mentor, and problem solver, • Computer and data entry experience, shelter software knowledge a plus, • Ability to represent the values of Bideawee by working in a culturally diverse environment and community in a way that fosters understanding and compassion., • Fear Free Shelters certified or willing to complete within 90 days of onboarding Specific Work Requirements:, • Ability to work a 5 day, flexible schedule with nights and weekend work required, • Able to lift a minimum of 30 pounds, • Professional attire Bideawee is committed to diversity, equity, and inclusion. We continuously strive to place our employees at the center of our thinking and elevate inclusive practices to develop and support a more engaged and productive workforce. Equal Opportunity Bideawee is an equal opportunity employer committed to achieving the goal of equal employment opportunity for all. Applicants and employees are considered and evaluated for positions without regard to mental or physical disability, race, creed, color, religion, gender, national origin, citizenship status, age, genetic information, military or veteran status, sexual orientation, marital status, employment status or any protected federal, state, or local status unrelated to the performance of the work involved. Powered by JazzHR qdtv1cm3wM

Job Description Customer Experience Assistant Manager - Nolita Position Overview: The Customer Experience Assistant Manager for our Nolita showroom location will build, lead and mentor a team of dedicated Concierges, Customer Experience Assistants, and Jewelry Consultants responsible for delivering exceptional service to Brilliant Earth customers. The Customer Experience team members efficiently and effectively execute a personalized showroom experience with our fine jewelry customers. As the team's manager, you will foster an environment of partnership & positivity, bias toward action, and commitment to the customer. The Assistant Manager assists in leading the team to achieve and exceed sales and customer experience goals, directly impacting the growth of the company and the individual team members. We are searching for a motivated and dedicated team leader to drive success. The ideal candidate will be able to work a full-time schedule of Sunday - Thursday. This role is in-person at our Nolita showroom. The targeted budget for this position is $67k. This compensation budget range may be adjusted at any time at the discretion of the company. Key Responsibilities: • Assist in the recruitment and management of a Customer Experience team in a fast-paced environment, focused on achieving sales targets, team KPIs, and providing a luxury experience to all customers., • Maintain an efficient and highly functional showroom and office, ensuring that the team is meeting a high standard of customer service., • Create memorable and personalized experiences for Brilliant Earth customers by guiding customers through purchasing decisions, such as diamond options and custom designs., • Respond to customer inquiries over phone, email and live chat, and ensure that high standards are upheld by the team., • Conduct in-person customer appointments to present jewelry in our private showroom, creating a truly personalized experience in a luxury goods environment., • Consistently seek ways to improve the customer experience by designing and implementing efficiency improvement initiatives, policies and procedures., • Problem-solve customer experience escalations, in partnership with operations and customer care, ensuring the best possible experience for all customers., • Partner with Workforce Operations Analysts to create and maintain a team schedule to provide coverage for all necessary duties and appointments., • Maintain a luxury environment in the showroom and uphold visual merchandising standards, including planogram maintenance and updates, seasonal roll-outs, decor and signage maintenance and regular visual merchandising reviews., • Must have experience managing people in retail or direct-to-consumer sales, store leadership or keyholder experience a plus, • Must demonstrate a proven track record of recruiting and growing high-performing and accountable teams, • BA degree or equivalent preferred, • A true passion for helping people and creating positive customer service experiences, • Highly organized with focus on execution, problem-solving, and improving processes, • Motivated self-starter with high efficiency work style, while maintaining attention to detail, • Excellent written and verbal communication, • Ability to think critically and adapt quickly in a flexible environment, • Exceptional time management skills and accountability, • Team player with the ability to work collaboratively to achieve business goals, • Robust CRM software experience, • Entrepreneurial spirit / self-starter, • Commitment to respect and inclusion in the workplace At Brilliant Earth, we're passionate about the employee experience. That's why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1's with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Set Schedule. We offer consistent weekly hours, and 2 consecutive days off., • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you'll receive a generous discount on our jewelry., • Sales Incentive Programs. Incentive programs to recognize and reward performance., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it's important to recharge and relax - you'll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You'll receive an email when we've received your application and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and an opportunity to chat with a few of our Customer Experience senior leaders via video call! More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. When you apply for a job with Brilliant Earth, we process personal information about you. Please see our Privacy Policy for more information. Notice to Los Angeles, CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Notice to San Francisco, CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for Employment qualified applicants with arrest and conviction records. Notice to Philadelphia, PA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Philadelphia Fair Criminal Record Screening Standards. Any consideration of the background check will be an individualized assessment based on the Applicant or Employee's specific record and the duties and requirements of the specific job. Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at .

Job Description POSITION SUMMARY As the SDR Community Fellow, you will work with Catalyst staff and community leaders to help fortify community efforts in building safe, positive, and engaging park programs and community culture and collaboration in Sara D. Roosevelt Park, where some of our city’s most intractable issues challenge community and park staff leadership. This position is not for the faint of heart. The challenges in this park are real and persistent. And yet, the community of NYC Parks staff, community park groups, and community leaders is truly exemplary. Please scan recent media pieces that highlight some of the challenges in this park. The Catalyst Organizing Fellow is expected to work as part of a team and will support the Catalyst Director, Operations Manager, and other PfP staff on occasion. COMPENSATION: $25 per hour (15 - 20 hours per week) RESPONSIBILITES: The Fellow will work with a primary focus on Sara D. Roosevelt Park in lower Manhattan. Responsibilities will generally fall along this order of duties. Canvassing, Outreach, and Community Coordination (30%) • Conduct onsite/neighborhood outreach, flyering, and survey distribution in the park and surrounding neighborhoods to galvanize community involvement in existing and new park efforts, • Make phone calls and emails to group members and the public to promote attendance and / or participation for meetings, events, public forums, • Promote park group events and Catalyst initiatives in the communities surrounding the park to increase engagement and attendance, • Serve as a visible, in-community and park presence, acting as an effective liaison between community partners and NYC Parks, CPF and other organizations, mindful of the needs and interests all all partiesEvent Support and Execution (25%), • Provide day-of event support on weekends, evenings, and weekdays including managing sign-ins & attendance, supporting with table and chair set-up, picking up event materials & supplies, and other event logistics, • Attend community events and other activations to connect community members to Catalyst and park group programs and services, • Document events via photos, video, surveys, and other measuresResearch and best practice finding (25%), • Survey New York and other cities’ practices to find promising models that promote community revitalizing efforts in parks and public spaces, especially in public spaces where there are vulnerable populations of drug users, sellers, and unhoused community members’ needs are met while the social, community, and recreation needs of other park stakeholders and users are also met., • Synthesize and report on these best practices to help make recommendations on promising initiatives that can take place in SDR Park.Reporting, Data & Metrics Tracking (15%), • Conduct qualitative and quantitative assessments to measure community and Partnerships for Parks impacts, • Track & report outreach, engagement, and attendance metrics, • Support Catalyst Director, Operations Manager and Catalyst team with tracking organizing work in database - maintain individual and organizational records, input outcomes and other data setsMiscellaneous (5%), • Support ongoing Partnerships for Parks/City Parks Foundation/NYC Parks initiatives as needed, working collaboratively and effectively as needed. Tasks and assignments will come from all three areas of our organization. Catalyst team members are accountable to and receive direction/assignments from each area of our public/private program, • Knowledgeable, committed to, and familiar with community organizing practices, • Experienced in outreach, community event promotion and engagement, flyering, door-knocking, • Experience with social initiatives/interventions where strategic consensus building around polarizing issues (public drug use, drug selling addiction, and support to unhoused people in public spaces) can be challenging, • Ability to research, synthesize, and make recommendations as to best park practices where vulnerable populations of drug users, sellers, and unhoused community members’ needs are met while the social, community, and recreation needs of other park stakeholders and users are also met., • Ability to take direction from Catalyst team members and established park group and community leaders. Be an excellent, active listener and communicator, verbal and written communication are also both important, • Demonstrable ability to work with diverse constituencies, including a comfort with vulnerable NYC community members, • Willingness and ability to consistently engage with stakeholders through in-person and digital engagements, including frequent and regular, on-site work in Sara D. Roosevelt Park, • Flexibility to work significant hours during evenings and weekends in addition to some regular business hours, • Motivated, resourceful, and creative self-starter with a passion for sustainable community engagement, • Confident working both individually and as part of a team, • Effective public speaking and listening skills. People skills are important with this position, • Responsible and detail-oriented, • Understanding and ability to effectively represent and advance NYC government programs and policies. Clarity at all times we are working with and at the behest of NYC Parks and NYC government, • Catalyst is traditionally a place-based, on-the-ground engagement effort and requires:, • Physical ability to lift up to 40lbs and participate in physical activities required in the job. This includes the ability to provide direct support in leading stewardship, landscaping and beautification projects in parks plus a range of community and park events, including transporting, setup and breakdown of event materials, • Driver’s license strongly preferred, • Bi or multilingual strongly preferred ABOUT CITY PARKS FOUNDATION At City Parks Foundation (CPF), we are dedicated to invigorating and transforming New York City parks into dynamic, vibrant centers of urban life through arts, environmental education, sports, and community building programs for all New Yorkers. Our ethos is simple: we believe thriving parks mean thriving communities. Community engagement includes Partnerships for Parks, a public-private program of City Parks Foundation and NYC Parks, which supports and champions a growing network of community leaders who care and advocate for the transformation of our neighborhood parks and the Parks and Open Space Partners-NYC coalition of conservancies and alliances. We also administer the NYC Green Fund, a regranting program for parks and open space nonprofits and grassroots organizations. We produce SummerStage, the iconic free, outdoor performing arts festival in NYC, presenting world-class artists from across the globe and our own neighborhoods on our mainstage in Central Park and in local parks in all five boroughs, and our Swedish Cottage Marionette Theatre and roving PuppetMobile present marionette puppet theater throughout New York City. We connect youngsters to nature in the urban environment through progressive, experiential teaching. Using parks as classrooms, we provide learning experiences and hands-on activities in urban forests, coastal areas, and gardens. Free golf, tennis, track & field, soccer, and fitness programs bring high-quality instruction and equipment into areas where few organized athletic opportunities exist. We offer leveled training, year-round scholarship coaching, and special pro events. Applicants must be authorized to work in the United States. City Parks Foundation does not offer visa sponsorship. Powered by JazzHR koE0rqKjb1

Job Description At Ferragamo, we're more than just building a Brand We are re redefining luxury fashion. Committed to evolving and innovating sustainably, we bring a unique blend of elegance and modernity that has always defined us. with the unique blend of elegance and contemporary that have always defined us. We make our clients feel energized, surprised, and valued. All with an unwavering passion for Italian craftsmanship. And you’re more than just joining a Team. We are proud of our inspiring and engaging spirit. In each of our stores around the world, you will find passionate, positive, and empathetic colleagues creating lasting impressions for life. Together, we drive excellence and innovation, while taking responsibility for our decisions. We win together with Passion. Thinking and succeeding as one team. Let’s Evolve Iconic and create the next exciting chapter About Us: Founded in 1927 by Salvatore Ferragamo, the Group is a key player in the global luxury industry, known for its expert craftsmanship and exquisite range of shoes, leather goods, apparel, silk products and accessories. Our dynamic team, consisting of approximately 3,800 committed professionals, is based across our Florence Headquarters and regional offices around the world and also extends to around 400 directly operated stores throughout Europe, the Americas and Asia. Our creations are more than just unique and exclusive – they embody the heritage and savoir-faire that are the hallmarks of our Brand. Ferragamo is certified as a Great Place to Work (learn more about the certification here). The part you will play We are currently looking for a Client Advisor for our New York Flagship Location The Client Advisor provides excellent and specialized customer service by creating emotionally enriched relationships with clients; developing and nurturing meaningful and loyal client relationships thorough personal connections and CRM initiatives; manages and drives sales by understanding client desires and creating a hand-crafted experience for the client to achieve the best sales performance. The Responsibilities Inclusive Leadership • Actively promotes a positive work environment through teamwork and collaboration., • Transform each client experience into magical moments by creating a hand-crafted experience, and engage in the selling ceremony that makes the client feel confident and energized., • Cultivate a long-term authentic bond with clients by making them feel the experience is truly about them., • Play an active role on the selling floor, and take action to ensure a memorable client experience, putting the client at the center of every decision. Demonstrate expert styling and brand knowledge., • Promote cross selling to increase UPT sales metrics., • Thinking innovatively about how we can improve and generate new ways of creating tangible value and magic for the client., • Sales—in person, telephone, email, etc.—which includes having the physical ability to wait on customers and fit them properly with shoes., • Clearly understand company set KPI’s and exhibits the ability to identify strategies to enhance performance standards., • Takes an aggregate approach to identify and recommend merchandise across all channels What you'll bring Qualifications • Caring, authentic trusted client advisor: an intuitive sales associate with a passion for style., • Acting and thinking first of the client and their experience, you have an in-depth knowledge of the desires, needs and expectations of luxury clients., • A powerful communicator, handling clients with personal care and empathy and putting the client at the center of every decision., • Being a master of storytelling and the art of asking engaging questions., • Courageous with ideas and innovative in your approach, always ready to grow and learn., • Computer knowledge to track inventory., • Proficient English language skills; knowledge of second language preferred., • Previous retail sales experience preferred, luxury retail experience a plus., • Strong interpersonal and communication skills; ability to read, write, and interpret instructional documents. Ability to effectively communicate with customers, peers, and management. Ability to communicate on the telephone with proper etiquette, • This position involves constant moving, talking, hearing, reaching, grabbing, carrying and standing for extended period of time., • May occasionally involve stooping, sitting, kneeling, crouching, and climbing step stools., • Regular and reliable attendance, normally 5-days a week, • Full time schedule (37.5 hours); Part-time schedule (20-29 hours per week, • Required to work a variety of hours, which may include mornings, evenings, and weekends, based on store needs. OUR DEI COMMITMENT TO YOU At Ferragamo, you can play your part and express your uniqueness. We are committed to building a diverse workplace in which inclusivity is valued in all its forms – gender, age, disability, race, ethnicity, nationality, culture, religious beliefs, and sexual orientation. Equal Employment Opportunity Statement Ferragamo USA Inc. and its subsidiaries is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual’s age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability, or membership in any other protected class under applicable law. Disability Accommodation Ferragamo is committed to providing reasonable accommodation to applicants and employees with disabilities. Please tell us if you require reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. CAMBA operates 6 single adult shelters and 6 family shelters and one drop in center. Each shelter offers clients a supportive, structured therapeutic, safe, and drug-free facility. Homeless (often mentally-ill and substance-abusing) men and women are provided with comprehensive services to stabilize their condition in order to successfully transition into to permanent and/or supported housing. CAMBA’s The Landing Family Shelter is funded by New York City Department of Homeless Services and offers families a supportive, structured therapeutic, safe, and drug-free facility. It provides comprehensive case management services to 169 families who are in a transitional residence program for homeless families. The three story facility has rooms of various sizes, common areas and provides on-site security and social services Position: Client Care Coordinator Reports To: Client Care Supervisor Location: Queens, NY What The Client Care Coordinator Does: • Maintain professional relationships with clients and client confidentiality., • Practice Universal Precautions/Standard Protocol & Procedures., • Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information., • Assist clients in completing all CAMBA intake applications, screenings and forms., • Create and maintain client files and make file copies., • Conduct initial risk assessment of clients and clients' families., • Prepare initial biopsychosocial evaluation within 30 days of client entry and update according to regulations., • Provide a range of “instant response” services when a client’s immediate well-being and safety is threatened., • In collaboration with clients and case managers, assist in the preparation of initial Independent Living Plan (ILP), including short-term and long-term client goals., • Assist clients in attaining their goals by identifying community resources and by referring clients to appropriate services both within and outside CAMBA (i.e., medical services and psychiatric services, etc.)., • Follow-up with clients and with referral organizations regarding client contact and progress with referral organization., • Consult with others both inside and outside of CAMBA to determine causes of client problems and effect solutions., • Act as advocate on behalf of clients and client families' to arrange for medical, psychiatric, educational and other tests and examinations that may disclose causes of client difficulties and indicate remedial measures., • Attempt to alter clients' and their families' attitudes and behaviors that cause or aggravate problems., • Facilitate or participate in case conferences with all stakeholders in clients life to ensure collaborative approach to services., • Provide all required information for weekly/monthly/quarterly/annual reports., • Lead group counseling sessions and psychoeducation to enhance social development and psychological education of individual clients and provide peer support., • Monitor clients' progress toward their goals via regularly scheduled face-to-face contacts/sessions., • Document client contact via progress notes within 48 hours., • Periodically reassess clients and update services plans and goals to reflect current status., • Follow-up with clients for a period of time after successful completion of their primary goals to assure client stability (aftercare)., • Ensure that all clients’ charts contain all required documentation., • Reach out and market the program internally to the shelter community in order to recruit clients., • Complete weekly unit inspections for clients whom have newborns and/or have ACS involvements, • Complete pre-employment requirements such the State Central Registry (SCR) clearance, The Register of Substantiated Category One Cases of Abuse or Neglect aka Staff Exclusion List (SEL) clearance and Criminal history information checks via fingerprinting with New York State Division of Criminal Justice Services prior to start of employment., • TB test required., • Ability to maintain clearances throughout the duration of employment., • Required to become First Aid/CPR certified., • Required to become certified in overdose prevention., • Bilingual Preferred Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR EhBsgHMPCc

Job Description About Inspira Education Inspira Education Group is one of the fastest-growing edtech startups in the US. We started with a simple mission to democratize access to high-quality coaching so that every student in the world has an equal opportunity to access the best opportunities. As the world's leading network of top admissions coaches in medical, legal, business, and college studies, we're building software and services in one place—disrupting long-entrenched application processes with products and experiences that strive to provide an equal platform for candidates from diverse backgrounds worldwide. As one of the fastest-growing edtech firms in the world, we are backed by some of the leading venture capital firms and investors in the world, including Zeev Ventures, Quiet Capital, Craft Ventures, Jeff Fluhr (Founder of Stubhub), and David Sacks (Former COO of PayPal and Founder of Yammer). The Role As a Senior Manager, Student Success, you're the strategic mastermind behind the entire supply operations of Inspria's marketplace. You will be matching ambitious students with the perfect counselors to guide them through admissions and test prep journeys. You are the heartbeat of the student experience at Inspira, blending relationship management, operational excellence, and creative problem-solving to ensure every student's success. You'll collaborate closely with internal teams, students, and families, acting as the trusted advisor who navigates each student through their personalized roadmap toward achieving their academic goals. Your energy, empathy, and proactive approach will directly shape students' futures and Inspira's continued growth. This is 100% onsite role based in NYC, requiring 5 days a week attendance in our Gramercy office. What You'll Do Customer Success & Escalations • Lead the customer escalation function to ensure fast, empathetic, and consistent issue resolution, • Develop SOPs and escalation protocols to improve quality and reduce refund rates, • Build out processes to track and improve NPS, CSAT, and retention metrics, • Architect and implement new processes to improve counselor performance, student experience, and business efficiency, • Leverage CRM and automation tools (HubSpot, etc.) to streamline workflows and maintain data integrity, • Lead operational planning and execution for new products, services, or verticals, • Collaborate cross-functionally across sales, marketing, product, and tech to ensure seamless launches, • Partner with sales and lifecycle marketing to design and implement upsell/cross-sell strategies, • Train counselors and student success teams to identify upsell opportunities during client interactions, • Build structured student feedback loops to capture insights on counselor performance and overall experience, • Translate feedback into continuous improvement plans, counselor training, and operational refinements, • Support and collaborate with a small student success team, contributing to a culture of accountability, continuous learning, and high performance, • Help identify skill gaps and contribute to development plans that strengthen the team over time, • For the right person, there is potential to grow into a leadership role as Inspira scales — but above all, we're looking for someone who executes with excellence first Who You Are • 5-8+ years of experience leading and scaling teams in operations, customer success, or program management, ideally within a high-growth service, education, or marketplace environment, • You've managed a small team of full-time employees (2–3 people) and know what it means to hire, coach, and develop others — but you're still hungry to grow as a leader yourself, • Proven ability to handle customer escalations and collaborate with internal stakeholders with empathy and clarity, • Background in managing or recruiting service providers (e.g., coaches, tutors, consultants) is a strong plus, • Hands-on experience working in a startup or high-growth marketplace business, • Familiarity with building and optimizing workflows in CRMs such as HubSpot, Salesforce, or Airtable, • Detail-oriented with a high bar for excellence, while knowing how to keep momentum and avoid getting stuck, • Thrive on ownership and autonomy, continuously improving processes and outcomes week over week, • Comfortable wearing many hats and able to discern when to build something new vs. optimize what already exists, • Energized by working with people and passionate about solving for both sides of a marketplace, • Collaborative, humble, and hardworking. You bring zero ego and a strong "roll-up-your-sleeves" mentalityWhat You'll Get, • A front-row seat at a fast-growing, mission-led company, • Autonomy to run an entire function, and real influence on the company's future, • Founders who care deeply about impact, and give you space to run, • A chance to help thousands of students realize their dreams, • Amazing people with a great vision and values, • Ability to work directly with co-founders and drive impact super quickly, • Your work directly impacts the lives and careers of students across the globe, • 100% coverage of health, vision, and dental benefits, • Flexible Paid-time Off, • Learning and Development Budget, • Retirement Savings Plans - 401k with matching, • Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women's Network), AAPI, Rainbow (LGBTQIA+), Gender+, LatinX, Black Excellence, Disability Community, and Veterans Inspira Education Group does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in providing employment opportunities and benefits.

Job DescriptionCustomer Support Manager New York City, NY | Hybrid (3 days/week in office) | Full-Time About Us CurbWaste is a venture-backed, early-stage vertical SaaS company on a mission to modernize the waste and recycling industry. Our customers are hard-working, no-frills operators running complex businesses with limited tools. We're here to change that. With $50M raised and the backing of top-tier investors, we serve over 150 customers who rely on CurbWaste's all-in-one solution to power their operations. But we're just getting started. Our ambition is to become the system of record for the waste industry and support the people who keep our cities running. At CurbWaste, we hold a high bar. We believe in trust, ownership, and a relentless focus on delivering value. We challenge each other to grow every day and live by values that shape how we show up: • Serve our customers, serve our industry, • Be infinitely curious, • Resourcefulness over resources, • Win as a team, learn as a team This is a true people manager and operator role. You've built support functions before—you've designed tiered models, written the SOPs, stood up the escalation frameworks, and developed reps into higher-tier contributors. You know how to operate independently, set the strategy, and execute against it without needing leadership in the weeds with you. You're equally comfortable owning a critical escalation personally as you are coaching a rep through their first hard customer call. Success is measured by the team's ability to deliver fast, high-quality support without requiring direct manager involvement—while continuously improving processes, tooling, and customer outcomes. Requirements What You'll DoTeam Leadership & Development • Manage, coach, and develop a team of support representatives through regular 1:1s, performance reviews, and career development planning, • Set clear team goals and KPIs (CSAT, first response time, resolution time, escalation rate) and hold the team accountable, • Build structured onboarding and ongoing training programs that ramp new hires to full readiness within 30 days and continuously deepen product and industry knowledge, • Develop team members into higher-level contributors, measurable through certification rates and reduced escalation volume over time, • Foster a high-performance, customer-first culture grounded in accountability, ownership, and continuous improvementSupport Operations & Process, • Define and implement a tiered support model (Tier 1 / Tier 2) with clear ownership, responsibilities, and escalation paths, • Build and maintain playbooks and SOPs that enable the team to independently resolve 80%+ of inbound issues at Tier 1, • Establish clear criteria for ticket classification, escalation, and resolution expectations, • Continuously refine workflows to improve efficiency, consistency, and qualityCustomer Experience & Escalation Management, • Set and uphold a white-glove standard for all customer interactions—urgency, clarity, and professionalism, • Own escalations and complex cases, serving as the final point of coordination before involving Head of CX, Product or Engineering, • Establish and enforce a standardized escalation framework including SLAs, communication expectations, and ownership across business hours and after-hours, • Own and manage the out-of-service-hours coverage plan, including rotation design, on-call ownership, escalation paths, and ensuring consistent customer experience outside standard hours, • Partner with customers during critical moments (post go-live issues, billing concerns, operational disruptions) to ensure successful outcomes, • Serve as a front-line point of contact for SMB accounts without a named CXM, partnering with the broader CX team to ensure these customers receive a consistent, high-quality experience, • Stay connected to the customer experience through ticket reviews and trend analysis while minimizing direct ticket ownership as the team scalesAI, Automation & Tooling, • Identify high-volume, repetitive tasks and drive automation through AI and tooling with the goal of measurably reducing manual ticket volume quarter over quarter, • Train and optimize AI agents (e.g., Intercom) to deflect Tier 1 inquiries with clear deflection rate targets and quality thresholds, and build AI-assisted workflows such as auto-triage, suggested responses, and proactive status updates, • Continuously evaluate and implement new tools and technologies to improve support scalability and response speedPerformance Visibility & Analytics, • Build and maintain real-time dashboards tracking key metrics (response time, resolution time, escalation rate, deflection rate), • Enable full visibility into team performance without requiring direct involvement in individual tickets, • Monitor trends and proactively adjust staffing, workflows, and processes to meet demand, • Drive accountability through data—owning weekly and monthly performance reporting against defined SLAs and surfacing corrective actions when targets are missedInsights & Cross-Functional Collaboration, • Aggregate and analyze tickets to identify recurring issues, failure patterns, and systemic gaps, • Translate support trends into clear, actionable insights for Product and Engineering with business and operational context, • Drive root-cause resolution by partnering with Product and Engineering through to shipped fixes, tracking reduction in repeat ticket volume for resolved issues, • Build and maintain a self-service knowledge base, continuously updated based on product changes and common support trends, • Collaborate with Implementation, Customer Experience, and Sales to ensure seamless handoffs and lifecycle supportWhat You'll Need, • 5–8 years in customer support, with 2–3+ years directly managing a support team, • Proven track record of building or materially scaling a support function; you've designed tiered models, written SOPs, and stood up escalation frameworks from scratch, not inherited and maintained them, • Experience at a B2B SaaS company; vertical SaaS or industry-specific software strongly preferred, • Proven ability to operate independently, you've built and run support systems without a playbook handed to you, and you know how to prioritize and execute when leadership isn't in the weeds with you, • Demonstrated track record of developing support reps into higher-tier contributors with specific examples of reps you've upleveled to grow into leads, • Comfort owning escalations and after-hours critical incidents personally, not just delegating, • Experience designing and managing out-of-service-hours coverage plans; on-call rotations, escalation paths, and after-hours SLAs, • High standards for customer experience with a natural gravitation toward white-glove service, • Analytical mindset with the ability to aggregate trends across large ticket volumes, identify root causes, and communicate findings with business context, • Strong written and verbal communication skills; you can de-escalate a frustrated customer and coach a junior rep in the same afternoon, • Data-driven with comfort in dashboards and using metrics to drive team performance and cross-functional decisions, • Hands-on experience implementing AI or automation in a support context, you can speak to measurable deflection or efficiency gains you've personally driven, • Experience with support platforms like Zendesk, Intercom, Freshdesk, or similarNice to Have, • Background in waste management, logistics, field service, or municipal services, • Experience with tools like Aircall or Fathom, • Experience writing internal playbooks, SOPs, or help center documentation at scale Benefits Compensation $115,000 - 125,000 annually, based on experience. Salary ranges reflect our commitment to competitive, transparent pay. What We Offer This is not just a job. It's an opportunity to make a real impact in a critical industry. • Join a high-performing, mission-driven team transforming a critical industry, • Competitive salary, flexible time off, and ample opportunities for learning and development, • Company-paid medical, dental, and vision coverage, plus 401k At CurbWaste, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.

A privately held, multi-generational family office based in New York City is seeking a driven and technologically fluent investment operations professional to support the operational infrastructure, reporting, and data integrity of the family’s investment portfolio. The family office oversees a diverse portfolio of private investment partnerships, public market securities, trusts, and personal entities. It serves as the centralized platform for coordinating investment, financial, tax, estate, and administrative matters on behalf of the family. The organization is intentionally lean and highly collaborative, with a focus on building institutional-quality infrastructure while maintaining a high-touch, service-oriented approach. This role will play a critical part in strengthening the investment operations function, initially through systems implementation and process design, and over time through ongoing oversight of investment accounting, performance reporting, and data governance. Position Overview The Investment Operations Analyst will be responsible for building and overseeing the investment operations infrastructure that supports the family’s portfolio across public and private investments, including complex, multi-entity structures spanning partnerships, trusts, and related investment vehicles. In the near term, this role will partner closely with the Chief Executive Officer and key internal stakeholders to implement core systems, establish workflows, and enhance the integrity of the family office’s investment data environment. Over time, the role will transition into ongoing ownership of investment accounting, performance reporting, and data governance processes — with a mandate to continuously modernize how those functions are performed. The ideal candidate is a detail-oriented, systems-minded, and tech-forward investment operations professional with 4–6 years of experience. They have a strong foundation in alternative investments, a proactive approach to process improvement, and an interest in leveraging modern technology, including AI, to solve operational challenges. Success in this role requires sound judgment, intellectual curiosity, and the ability to operate with discretion in a high-trust family office environment. Key Responsibilities Investment Accounting & Performance Reporting • Oversee the accuracy and completeness of investment data across the portfolio, including capital calls, distributions, valuations, fees, and other transaction activity, • Review and validate monthly and quarterly performance reporting within the family office’s reporting and aggregation platforms, • Prepare and respond to ad hoc reporting and data requests from internal stakeholders, including investment and finance teams, • Serve as the primary steward of investment data across systems, including portfolio accounting platforms and data warehouse environments, • Identify and proactively resolve data discrepancies, outages, and variances across systems, • Partner with the Chief Executive Officer to implement and optimize core investment systems and reporting infrastructure, • Lead workflow design and process development to support scalable and efficient investment operations, • Identify opportunities to reduce manual effort through automation and AI-assisted workflows, • Oversee execution of capital calls, subscriptions, redemptions, and distribution processes across alternative investments, • Coordinate onboarding of new investments in partnership with investment and legal teams, including setup within internal systems, • Collaborate closely with accounting, tax, and finance teams to ensure alignment across reporting, liquidity planning, and entity-level activity, • Monitor client-level cash positions across multiple entities and accounts and track all inflows, outflows and liquidity needs to support investment and operating activities, • Assist in forecasting short- and medium-term cash requirements and identify and escalate potential liquidity gaps or timing mismatches Qualifications & Experience • Bachelor’s degree in Accounting, Finance, Business Administration, or related field required, • 4–6 years of relevant experience within investment operations, fund administration, or financial services, • Demonstrated experience supporting alternative investments, including private equity, hedge funds, and other limited partnership structures, • Experience within a family office, multi-family office, RIA, or fund administrator environment preferred, • Demonstrated experience navigating complex, multi-entity investment structures, including partnerships, trusts, and interrelated entities, • Experience with investment reporting and portfolio systems such as Addepar, Masttro, Arch, Canoe, Black Diamond, or similar, • Fluency in data and analytics and comfort working with data and reporting tools such as Advanced Excel, Power BI, or Tableau, • Demonstrated proficiency with AI tools in a professional or academic setting — examples of use cases a strong plus (Microsoft Copilot, ChatGPT, Claude, Gemini, or similar), • Prior experience supporting systems implementation and process improvement initiatives, • Strong organizational and project management skills with the ability to manage multiple competing priorities, • Genuine interest and enthusiasm for identifying how AI and technology improvements can create value not just in operations, but across the entire family office Key Success Metrics • Accurate and timely investment performance reporting across all asset classes, • Consistency and integrity of investment data across systems and reporting outputs, • Successful implementation and optimization of core investment systems and workflows, • Measurable reduction in manual processes through technology and automation initiatives, • Effective adoption of AI and modern tools — both within investment operations and across the organization, • Effective coordination across internal teams and external partners Culture Fit This role requires a high degree of discretion, accountability, and attention to detail. The ideal candidate is intellectually curious, highly organized, and motivated by building systems and processes that support long-term decision-making. Beyond technical skills, the family office is specifically looking for someone who is energized by technology — not just comfortable with existing tools, but genuinely excited to explore, evaluate, and implement new ones. Success in this environment requires comfort operating in a lean, collaborative team where individuals are expected to take ownership, operate with sound judgment, and contribute across functions. A service-oriented mindset and the ability to navigate complex, multi-entity structures with professionalism and care are essential. Compensation: $150,000 – 175,000 per year, dependent on experience, plus comprehensive benefits Job Type: Hybrid (expected on average 3 days per week in-person); office located in New York City

Job Description About Inspira Education Inspira Education Group is one of the fastest-growing edtech startups in the US. We started with a simple mission to democratize access to high-quality coaching so that every student in the world has an equal opportunity to access the best opportunities. As the world's leading network of top admissions coaches in medical, legal, business, and college studies, we're building software and services in one place—disrupting long-entrenched application processes with products and experiences that strive to provide an equal platform for candidates from diverse backgrounds worldwide. As one of the fastest-growing edtech firms in the world, we are backed by some of the leading venture capital firms and investors in the world, including Zeev Ventures, Quiet Capital, Craft Ventures, Jeff Fluhr (Founder of Stubhub), and David Sacks (Former COO of PayPal and Founder of Yammer). The Role As a Student Success Manager, you're the strategic mastermind behind the entire supply operations of Inspria's marketplace. You will be matching ambitious students with the perfect counselors to guide them through admissions and test prep journeys. You are the heartbeat of the student experience at Inspira, blending relationship management, operational excellence, and creative problem-solving to ensure every student's success. You'll collaborate closely with internal teams, students, and families, acting as the trusted advisor who navigates each student through their personalized roadmap toward achieving their academic goals. Your energy, empathy, and proactive approach will directly shape students' futures and Inspira's continued growth. This is 100% onsite role based in NYC, requiring 5 days a week attendance in our Gramercy office. What You'll Do Customer Success & Escalations • Lead the customer escalation function to ensure fast, empathetic, and consistent issue resolution, • Develop SOPs and escalation protocols to improve quality and reduce refund rates, • Build out processes to track and improve NPS, CSAT, and retention metrics, • Architect and implement new processes to improve counselor performance, student experience, and business efficiency, • Leverage CRM and automation tools (HubSpot, etc.) to streamline workflows and maintain data integrity, • Lead operational planning and execution for new products, services, or verticals, • Collaborate cross-functionally across sales, marketing, product, and tech to ensure seamless launches, • Partner with sales and lifecycle marketing to design and implement upsell/cross-sell strategies, • Train counselors and student success teams to identify upsell opportunities during client interactions, • Build structured student feedback loops to capture insights on counselor performance and overall experience, • Translate feedback into continuous improvement plans, counselor training, and operational refinements, • Support and collaborate with a small student success team, contributing to a culture of accountability, continuous learning, and high performance, • Help identify skill gaps and contribute to development plans that strengthen the team over time, • For the right person, there is potential to grow into a leadership role as Inspira scales — but above all, we're looking for someone who executes with excellence first Who You Are • 3–7 years of experience leading and scaling teams in operations, customer success, or program management, ideally within a high-growth service, education, or marketplace environment, • Proven ability to handle customer escalations and collaborate with internal stakeholders with empathy and clarity, • Background in managing or recruiting service providers (e.g., coaches, tutors, consultants) is a strong plus, • Hands-on experience working in a startup or high-growth marketplace business, • Familiarity with building and optimizing workflows in CRMs such as HubSpot, Salesforce, or Airtable, • Detail-oriented with a high bar for excellence, while knowing how to keep momentum and avoid getting stuck, • Thrive on ownership and autonomy, continuously improving processes and outcomes week over week, • Comfortable wearing many hats and able to discern when to build something new vs. optimize what already exists, • Energized by working with people and passionate about solving for both sides of a marketplace, • Collaborative, humble, and hardworking. You bring zero ego and a strong "roll-up-your-sleeves" mentalityWhat You'll Get, • A front-row seat at a fast-growing, mission-led company, • Autonomy to run an entire function, and real influence on the company's future, • Founders who care deeply about impact, and give you space to run, • A chance to help thousands of students realize their dreams, • Amazing people with a great vision and values, • Ability to work directly with co-founders and drive impact super quickly, • Your work directly impacts the lives and careers of students across the globe, • 100% coverage of health, vision, and dental benefits, • Flexible Paid-time Off, • Learning and Development Budget, • Retirement Savings Plans - 401k with matching, • Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women's Network), AAPI, Rainbow (LGBTQIA+), Gender+, LatinX, Black Excellence, Disability Community, and Veterans Inspira Education Group does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in providing employment opportunities and benefits.

Description Empowerment Academy Charter School is hiring PE/Health teachers at our Middle School and High School for the 2026/2027 School Year and beyond! Driver's Education certification is a plus! Base Salary SY26/27: $68,500-90,000 Hours: 7:15-3:45 Competitive Raises year to year, many BONUS and Stipend opportunities, no Master's needed. OUR SCHOOL Empowerment Academy is a dynamic and successful charter school that truly supports its teachers and staff. Empowerment has 3 of its own campuses, and BelovED is our “sister school.” We serve a mix of students that are among the most diverse in America while enjoying the cultural vibrance of Jersey City, Hoboken and New York City. Our staff is a dedicated group of individuals passionate about closing the achievement gap and providing a quality educational program. WE VALUE OUR FACULTY At Empowerment Academy, we emphasize teamwork and community and truly value our faculty: • Evidencing this, compared to those with similar experience, OUR FACULTY MEMBERS ARE AMONG THE HIGHEST PAID IN NEW JERSEY;, • Moreover, we seek to achieve academic success without burning out teachers by meshing an effective education program with effective teacher supports and professional development. TEACHER SUPPORTS Teachers at Empowerment Academy are part of a school-wide team. They receive career-long coaching and professional development support from school leaders; work with their peers in professional learning communities (PLCs) to plan lessons and solve problems; and partner with an array of specialists to meet scholars’ diverse needs. Examples of such teacher supports include: • Abundant planning periods during the school day;, • A research-based curriculum and supporting curricular materials;, • High-quality formative assessments, aligned with the curriculum, that help identify when students have not achieved mastery of a skill, concept, or knowledge item; and, • Full-time reading and math specialists who tutor students struggling to master an essential skill, and counselors and social workers who help students struggling with non-academic problems. Requirements Candidates MUST EITHER hold A New Jersey Department of Education CE, CEAS, Limited CE, or Standard Certificate in PE and Health. Driver's Ed is a plus. Benefits Charter schools ARE public schools. Our teachers are part of the New Jersey Teachers’ Pension and Annuity Fund (TPAF), same as teachers at traditional public schools, and can transfer their pension credits from a traditional public school to our school and vice versa. Additional benefits include: • Pension, • Health Care Plan (Medical, Dental & Vision), • Retirement Plan, • Paid Time Off (Vacation, Sick & Public Holidays), • Family Leave (Maternity, Paternity), • Short Term & Long Term Disability, • Training & Development As an equal opportunity employer, Empowerment Academy hires without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, or disability.

SENIOR PACKAGING DESIGNER $85-105K Salary commensurate with experience About the Role Pets + People is a trusted and respected manufacturer of pet and household consumer goods for leading brands such as Burt’s Bees, Arm & Hammer, Clorox and Glad, along with top entertainment properties Disney, Harry Potter and many more. We’re seeking a high-energy Senior Packaging Designer to drive concept development and production for a broad CPG portfolio. You’ll balance creative exploration (new concepts and line extensions) with heavy production and adaptation work across existing lines, retail displays, trade shows, and more. What You’ll Do • Create packaging concepts for new products and evolve existing brand systems., • Work with Product Managers to confirm briefs, specs, timelines, and task accuracy., • Traffic and deliver artwork on schedule; maintain version control and release logs., • Prepare files for production per templates and direction; manage adaptations across SKUs, sizes, and markets., • Ensure designs meet internal standards and all licensing partners’ brand guidelines., • Guarantee all files are complete and correct (dielines, bleeds, color profiles, barcodes/GTINs, legal copy)., • Follow and improve SOPs for approvals, file naming, asset libraries, and archival., • Participate in quarterly competitive shopping trips; translate insights into actionable design updates., • Partner across teams to understand new brand needs. What You’ll Bring • 7+ years’ experience in consumer goods packaging design., • Bachelor’s degree in Design/Art or equivalent experience., • Strong leadership skills with empathy and compassion; experience mentoring others., • Capable multi-tasker who can pivot with shifting priorities and deadlines., • Clear, collaborative communicator who welcomes feedback and shares knowledge., • Deep understanding of brand guideline usage; excellent typography, composition, and color sense., • Expert in packaging production and retail display design; factory-ready file setup is second nature., • Extensive knowledge of substrates, materials, printing (flexo/litho/digital), finishing, and comping., • Proficiency: Adobe Creative Suite (Ai, Ps, Id) and Microsoft Office on Mac., • General understanding of product manufacturing processes., • Trend-aware, creative problem solver with a positive, fun-loving attitude—who also loves pets., • Portfolio showcasing relevant packaging and display work is required. Nice to Have • Experience in pet or home-care categories (toys, treats, grooming, odor control, laundry/tabletop/dishwashing), • Basic knowledge of regulatory/claims (FNS, CPSIA, Proposition 65, recycling symbols, country of origin)., • 3D visualization or mockup skills (KeyShot, Dimension) and color proofing experience., • Experience with molded items and/or trade shows is a plus. Company Perks • Hybrid role: three in-office day, two work from home, • 20 additional work-from-anywhere days, • Paid time off, • Health, dental and vision insurance401k available, • Pet friendly office, • Access to Udemy for personal growth. How to Apply: Send your resume and portfolio to Dani at . Please include examples of production files, printed outcomes, and any retail display/trade show work.

Job Description Job Description: A leading healthcare organization is seeking Licensed Medicare Sales Representatives to work as Outreach Specialists supporting Medicare Open Enrollment. This is a field-based position where you will engage with community members, provide education about Medicare plans, and assist with enrollment across the five boroughs of New York City. Responsibilities: • Conduct outreach at community events, hospitals, senior centers, and other locations, • Educate prospective members about Medicare plan options, • Assist individuals with the Medicare enrollment process, • Travel to assigned outreach locations across NYC boroughs, • Represent the organization professionally in the community, • Minimum 2 years of managed care or healthcare experience, • Active NYS Life, Accident & Health Insurance License (required), • Strong communication and customer service skills, • Ability to work independently in a field-based role, • Bilingual candidates preferred: Spanish, Haitian Creole, or Russian Pay Rate: $42 per hour Employment Type: Contract / Full-Time (Medicare Open Enrollment Support) Benefits include medical, dental, vision, and paid sick time Equal Employment Opportunity Statement: Noor Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.” Physical Requirements: This position requires the ability to perform the essential functions of the role, which may include standing for extended periods, bending, reaching, and lifting up to 50 pounds on an occasional basis, with or without reasonable accommodation. Physical demands may vary depending on assignment and client-site requirements.

Job DescriptionBenefits: • Competitive salary, • Paid time off As a Customer Service Representative with Tawanda Jackson - State Farm Agent, youll be the friendly voice and helpful hand that keeps our customers happy and informed. Whether answering inquiries, assisting with policy changes, or guiding customers through the claims process, youll play a key role in creating exceptional experiences. This isnt just a jobits a chance to build a career in a supportive, dynamic environment where your skills are valued, and your potential is unlimited. For those with a passion for sales and growth, opportunities to advance are on the horizon! What Youll Be Doing: • Answering customer inquiries with professionalism and care., • Helping customers make policy updates and changes., • Assisting with claims and providing timely follow-ups., • A natural communicator with great people skills., • Detail-oriented and able to multitask like a pro., • Customer service experience? Thats a plus!

Job DescriptionDescription: Title: HIV Prevention Outreach and Education Specialist Department: Prevention and Intervention Reports To: CPN, HIV Prevention Coordinator Location: 26 Bay Street, Staten Island, NY 10301 Position Status: Full Time FLSA Status: Non-Exempt Pay Rate: $37,000-$42,000 annually; excellent benefits package Pay Rate/Benefits: The pay range for this role is generally $37,000-$42,000 annually, commensurate with relevant experience and qualifications and in alignment with internal equity. Additionally, we offer an excellent benefits package that includes generous paid time off (4 weeks of vacation plus paid holidays, personal, and sick time), medical, dental, vision, supplemental benefits including employer provided basic life insurance and employee assistance programs, tuition reimbursement and fitness reimbursement after 1 year of employment, a retirement plan that includes employer matching, and more! Community Health Action of Staten Island (CHASI) drives dramatic improvements in the health of New Yorkers by feeding people who are hungry, healing families broken apart by violence, and bridging the gaps between people and the compassionate health care they deserve. CHASI serves the most vulnerable individuals, families, and communities with critical services and programs. CHASI provides outreach, education, prevention, and direct support services for populations most affected by health disparities – the poor and working poor, low-income people with chronic illnesses, persons with criminal justice involvement, substance users, domestic violence survivors, people of color, and the LGBTQ community. POSITION SUMMARY: CHASI’s Prevention & Intervention Department focuses on seeking out and coordinating education and referrals for persons within priority populations to decrease acquisition of HIV and STIs through comprehensive effective strategies. The Prevention Outreach and Education Specialist educates clients to increase their awareness of post & pre-exposure prophylaxis (PEP and PrEP) and discusses all relevant combination prevention measures according to client presentation. Outreach and Education Specialist covers a wide range of topics including reproductive health, mental health, substance use, and supportive services. Additionally, they provide information and resources on condoms, safer sex products, PrEP, Emergency PEP, iART, HIV care and treatment, as well as the undetectable = untransmitable (U=U) concept, and HIV/STI screening. Assists with client entry into healthcare and social services. This position is full-time (40 hours/week) and requires a flexible schedule such that some of the job tasks will be conducted during evening and late evening hours, and on weekends. DUTIES & RESPONSIBILITIES: • Conduct street and facility-based (both within CHASI and at external partner locations) outreach to the target populations with the program’s peers outreach workers and engage and navigate high risk persons to HIV counseling, education, and testing., • Conduct risk behavior screenings to identify persons at high risk of HIV infection., • Complete the appropriate documents and facilitate their enrollment into the program., • Educate and counsel high risk persons on combination prevention strategies (e.g. correct and consistent condom use, the importance of frequent HIV testing and screens for other sexually transmitted infections, PreP, and medical interventions intended to assist efforts at staying HIV-negative)., • Ensure clients attend appointments for medical intervention and social services and secure documentation about the outcome of such appointments via phone or in person., • Collect and submit to CHASI’s Data Unit accurate data on persons contacted and engaged via both virtual and in-person outreach., • Conduct presentations, and workshops on sexual health topics to increase program engagement., • Work collaboratively with the whole staff to integrate cross program activities and functions., • Perform all functions in alignment with CHASI’s Mission, Vision, and Core Values. The above is intended to describe the essential job functions, the general supplemental functions, and the essential requirements for the performance of the job; it is not to be construed as an exhaustive statement of all the job functions. Requirements: QUALIFICATIONS: • Recovery coach certification preferred or willingness to complete within 1 year of hire., • Ability to engage and serve the populations targeted by this program; ability to easily work with and engage with diverse groups of people., • Must have basic knowledge regarding HIV, HCV, STI, PEP/PrEP, and Harm Reduction methods. Conversant with harm reduction practices, philosophy, and interventions desired., • Preferred experience in PrEP AP, Gilead, and applying for copay cards., • Experience performing community outreach; familiarity with Staten Island preferred., • A team player with an ability to work in diverse teams with shared responsibility and accountability; ability to contribute to a positive, productive, open, and supportive environment that motivates everyone to perform at their best., • Excellent MS Office skills (Outlook, Word, Excel, PowerPoint)., • Must possess the ability to interact with all levels of external and internal partners with a high level of professionalism and tact in representing CHASI., • Strong verbal and written communication skills, including capability to listen and follow instructions; able to give, provide direction and follow up on tasks; high attention to detail and accuracy. Be highly organized and able to multitask., • Bilingual (English/Spanish) preferred. CHASI is an equal opportunity employer and is committed to hiring and supporting a diverse staff. All qualified applicants will be afforded equal employment opportunities without discrimination because of race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, disability or marital status.

Job DescriptionJob description Frank Darling is a fast-growing, female-founded fine jewelry brand making custom engagement rings (and everything that comes after) more accessible than ever. We’ve been featured in Vogue, WSJ, Bloomberg, Glossy, and beyond for our design-led approach, sustainability, and modern take on bridal. Are you a client-experience pro who knows how to make people feel genuinely cared for? Do you thrive on thoughtful problem-solving, clear communication, and turning “oh no” moments into “wow, thank you” ones? Do diamonds make your heart beat just a little faster? We’re growing quickly and looking for a sharp, detail-oriented Client Care Specialist to join our team of fine-jewelry obsessives. This is a client-facing role focused on supporting customers through the post-production phase—handling questions, resolving issues, and ensuring every ring’s story ends on a high note. Key Duties and Responsibilities: * Verify addresses and schedule ship dates for completed rings * Coordinate ship dates with the distribution team * Proactively contact customers with order updates * Prep rings for pickup * Schedule repair, resize, and pick up appointments * Coordinate repairs across various teams * Assist with online chat inquiries in a timely manner * Provide order updates through chat, phone, and email * Process resize and repair orders Requirements and Experience: * A people person who thrives on creating an excellent customer experience. * 2+ years of experience in client services * Luxury retail/fine jewelry experience is a huge plus. * Computer-savvy and phone experience is a must. * A bachelor’s degree is preferred, but not required, for the right candidate. * Ability to multitask and desire to work with a small, tight-knit team. * High level of empathy and desire to make every client feel special. * A self-starter who goes above and beyond for their clients. * Strong written communication skills * Ability to problem solve and think critically on your feet Job Details: * Full-time on-site role located in Tribeca, NYC * Office hours are 9 AM to 5 PM or 10AM to 6 PM * Available schedules: Thu-Mon * Salary: 50K-55K Benefits: * Equity Compensation. Every Frank Darling team member receives a stock option package to share in the upside of the company's success. * Insurance. Medical and dental insurance kicks in on the first day of your first full month! * 401k. Optional 401k program. * Paid Time Off. A flexible, unlimited paid time off policy enables motivated goal-oriented team members to recharge * Performance-Based Bonuses. Monthly bonus programs tied to procurement efficiency and cost savings * Disability and Life Insurance. 100% employer-paid. * Pre-Tax Commuter Benefits. * Employee Discounts. A generous discount program for you, your friends, and your family to make it easy to wear and gift Frank Darling.

Job Description PRIMARY FUNCTION/PURPOSE: Supervise the delivery of services provided by Client Care Coordinators (Social Workers) to enhance existing services to homeless families. This includes the completion of a thorough assessment, and the development and completion of a bio-psychosocial for each family upon intake, crisis intervention, counseling, client advocacy, and referrals to government and/or community-based resources. If needed, this individual will ensure that recommendations of achievable goals be implemented on each family’s service plan, leading to permanent housing, and strengthening the overall permanency outcome for clients in shelter. MINIMUM QUALIFICATIONS: • Must be a Licensed Clinical Social Worker (LCSW) in the state of New York upon hire or within three (3) months of hire, • Minimum of 3-5 years of experience in social services, counseling, crisis intervention, family services, preventive services, housing services, or homeless services, • At least two years of supervisory experience in social services, counseling, crisis intervention, family services, preventive services, housing services, or homeless services, • Knowledge in three or more of the following areas:, • Experience in supervision of social workers, • Experience in client assessment, service plan development, and case management, • Child and adolescent development, • Parent-child relationships, family dynamics, and diagnostic classifications, • Mental health and Emotional/Behavior health, • Child Welfare policies and procedures, • Government Entitlements: TANF, Social Security, Medicare etc., • Knowledge and experience working with diverse cultures and ethnicities, • Expertise in strengths-based, solution-focused, and family-centered practice, • Experience facilitating groups for adults, • Proficiency in Spanish a plus, • Excellent oral and written communication skills coupled with strong interpersonal skills, • Proficient in MS Office, Outlook, Excel, PowerPoint, and Adobe PRIMARY RESPONSIBILITIES: • Manage and supervise a team of Client Care Coordinators to develop a team of skilled professional staff, including recruitment, training, supervision, evaluation, and staff scheduling to achieve the objectives of both CRF and Agency Funders, • Guide client care coordinators in the development, implementation, and achievement of program goals, • Handle administrative, operational, and programmatic issues that might affect client care coordinator staff, • Assign cases to client care coordinators for newly admitted clients to be assessed immediately upon admission and managed throughout shelter stay, • Ensure the timely completion of comprehensive bio psychosocial assessments for each client to understand strengths and service needs, • Work effectively as a part of a multi-disciplinary team to enhance client engagement and the delivery of quality service, • Enhance the delivery and coordination of mental health and related services to clients in shelter, • Ensure that Client Care Coordinator reports are clearly written and capture assessment findings and recommendations, • Confer and consult with professional and technical personnel in implementing a multidisciplinary approach to client care and well-being, • Ensure that Client Care Coordinators are providing short-term counseling, outreach services, crisis intervention, risk assessment, safety planning, and pyscho-education for clients, • Collaborate with ACS and/or prevention services agencies, and participate in conferences to advocate on behalf of clients as needed, • Ensure that Client Care Coordinators are providing clients with appropriate referrals and linkages between mental health providers, government agencies, and other related community-based services as needed, • Serve as agency/program liaison between DHS, government agencies, community-based organizations and/or groups, • Develop and Implement group work to be facilitated by Client Care Coordinators to address family issues, enhance life skills etc., • Ensure that Client Care Coordinators are completing all documentation in a timely manner, • Ensure that Client Care Coordinators assess each client/family for supportive housing, complete supportive housing applications when applicable, and accompany residents to supportive housing interviews when needed, • Ensure that Client Care Coordinators complete and discuss exit summaries with each client, and provide clients/families with referrals and supportive services identified in their new community, • Participate in family meetings with case work and housing teams to discuss planning efforts and progress, • Networking and establishing successful linkages with government and community-based organizations to create resources for both families and staff, • Work in collaboration with the Director of Social Services and the Housing Coordinator to ensure that all services lead to permanent housing placement, • Complete special projects and assignments as needed or identified by leadership, • Must work one late a week from 11 am -7 pm to accommodate both staff and families, • Provide on-call crisis intervention support to Client Care Coordinators, • Perform other duties as assigned CLIENT CHARTS / STAFF COMPLIANCE: • Manages, reviews, and monitors Client Care Coordinators’ maintenance of client records (paper and electronic) by conducting case audits, ensuring both internal and external quality assurance standards are being met in accordance with CRF and DHS standards, • Provides training to new staff and existing Client Care Coordinator staff, • Provide individual and group supervision to Care Coordinators to provide coaching, guidance, and support on service delivery and work performance, • Ensure that high-risk cases are monitored closely and serviced effectively, • Provide Client Care Coordination team with support and guidance on high-risk and challenging cases, • Collects and analyzes data provided on client services to evaluate team success in service delivery, • Provides Client Care Coordination services in the absence or vacancy of Client Care Coordinator staff MEASURABLE AREAS: • Ability to team lead and provide effective supervision, guidance, and oversight of subordinates, • Timely reporting of critical/priority one incidents to DHS, • Ability to respond and troubleshoot crisis situations, • Comply with and promote compliance with all agency policies, helping to strengthen and maintain an ethical organizational culture Completion of DHS Monthly Metrics. • Number of biopsychosocials completed, • Number of mental health referrals, • Number of successful referrals (3 MH referrals kept), • Number of substance use referrals, • Number of successful referrals (3 SU referrals kept), • Number of other referrals, • Number of successful other referrals, • Number of linkage agreements finalized, • Number of training sessions conducted, • Number of client groups/workshops facilitated, • Timely completion and submission of CCC Unit DHS Monthly Metrics Report SECONDARY RESPONSIBILITIES: • Facilitate effective communication with other staff within an interdisciplinary context, participate in and contribute to staff meetings and the development of policies and procedures, • Participate in trainings and staff-development activities to acquire and maintain both the interpersonal and operational skills necessary for successful job performance, • Provide professional development to Client Care Coordinators to enhance skill-sets as it relates to appropriately assessing the needs of clients in shelter, • Work in collaboration with site leadership to provide training and consultation to shelter-based case management team, and to increase the ability of shelter staff to address mental health issues, • Ensure that staff attends CORE trainings within (6) months of employment, such as the mandated Reporter Training, CARES Getting Started, CARES Incident Reporting, CARES Intimate Partner Violence 101, Bio-Psychosocial & Engagement 101, Bio-Psychosocial & Engagement 102, Risk & Safety Assessment, Motivational Interviewing, and CPR/First Aid PRINCIPAL RELATIONSHIPS: • Frequent interaction with diverse clients to assess and respond to their needs, • Collaborative working relationships with and volunteers who aid in the facility, • Regular contact with other program and Social Services staff to ensure team delivery of consistent high-quality services OTHER REQUIREMENTS (including Physical Demands): • May be required to work long hours and a varied schedule, • Traveling throughout various locations in the New York City area when necessary, • Lifting and moving objects weighing up to 30 pounds several times a week, • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.

We are seeking an experienced, weekend housekeeper/nanny to provide attentive, nurturing care for our children as well as housekeeping support for the family. The ideal candidate is reliable, engaging, and passionate about creating a safe and enriching environment while maintaining the highest level of professionalism and discretion. Requirements • Experience as a housekeeper, with childcare or nanny experience as a secondary skill., • Able to travel internationally, • Able to work weekends, • Able to driver a car, • An ability to multi-task between housekeeping and childcare, • Conversational in Spanish with excellent communication skills, • Genuine passion for working with children and supporting their emotional, social, and developmental needs, • Reliable, responsible, and highly attentive to the safety and well-being of children at all times, • Flexible and adaptable, able to adjust to changing schedules, activities, and family needs, • Professional, respectful, and discreet, with the ability to maintain strict confidentiality regarding the family’s personal matters • The ability to make simple family meals is a plus responsibilities, • Provide attentive, loving, and high-quality care for our children throughout the weekend, • Plan and engage the children in age-appropriate activities, including games, arts and crafts, reading, and outdoor play, • Encourage creativity, learning, and positive behavior in a nurturing and structured environment, • Accompany the family on outings and activities as needed, ensuring the children’s safety and well-being at all times • Foster a warm, supportive atmosphere where the children feel safe, valued, and cared for, • Perform housekeeping tasks, such as tidying play areas, organizing toys, and assisting with kitchen/cleaning needs, meals, or snacks Schedule: Saturday and Sunday with flexibility required as needed Compensation: $45/hour Location: New York City

Job Description About WPP Production We are WPP Production - the unified global production company that brings together all of WPP's content producers, studios and craft experts into one connected organisation. We combine world-class human craft with next generation technology to originate, design, and deliver multi-channel content systems at scale. Built for borderless collaboration and powered by deep craft expertise, we are the production engine designed for today's always on, AI driven marketing world. About WPP WPP is the trusted growth partner for the world's leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com. A Hybrid working model We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. What does a Client Partner do at WPP Production? WPP Production Health Studios (a division of WPP) is seeking a Client Partner, which is a project management and account management hybrid role, who will be responsible for the overall coordination, execution, and control of production projects for a dedicated client. The ideal candidate will have experience leading in and thriving in a collaborative work environment. You will have worked on complex production delivery projects/campaigns, inclusive of all project elements and phases from inception to completion while remaining cool under pressure. The On-site Client Partner should have Pharmaceutical experience and will sit with dedicated clients of a particular therapeutic area and/or brand(s) and leads and manages production projects with a near-shore team. You will attend many regular client meetings and kick-offs and work with separate creative agencies to coordinate the handoff, build, regulatory reviews and delivery of content across all tactics (digital, print, video etc.). You must be collaborative and a proactive problem solver with the skills to manage fast-moving projects with many moving pieces and various client relationships. You are familiar with the complexities and regulations within pharma marketing content and its production. You consider yourself someone who can manage workstreams across different interagency teams and agency partners with ease while ensuring that projects are scoped accurately, are profitable, and are delivered on time and on budget while retaining the highest quality. The client partner will primarily sit on-site with the client in Titusville, NJ and/or Horsham, PA. 2-3 days a week onsite required. What You'll Do: • Delivery Ownership | Supports overall project delivery and functions as a point of contact for escalations for a set group of project stakeholders, clients, and team members. Assists in managing schedules and streamlining work across all team members and agencies, including internal creative development project briefings, to gather necessary information and support the discovery process with creative, strategy, production, development, regulatory, and QA teams for timely project completion., • Process | Manages work triage with integrated agency stakeholders and coordinates team members on smaller or connected projects within a program. Partners with offshore production hub(s) to ensure delivery meets or exceeds client expectations. Verifies that implementation plans are sound and project-aligned, collaborating with team leads and integrated agency stakeholders to facilitate project workflow. Supports overall team success by planning and managing team tasks, next steps, bandwidth, and resource allocation., • A builder | Entrepreneurial attitude coupled with strong business acumen. Ability and appetite to bring people together. Innate ability to marshal people and create gravity around ideas., • Open and collaborative | Our team is close-knit and supportive and we're working with a lot of unknowns – you must be a champion of team environments that are comfortable and encouraging., • Optimistic and resilient | Dig in and figure out how to work around problems. Exemplify a "Yes and why not?" posture. Takes care of self and team. Balance needed to maintain stamina and positivity., • A minimum of 2-4 years of project and delivery management experience in advertising or marketing communications., • A minimum of 2-4 years of hands-on experience managing digital projects and other 360 campaigns (digital, print, video, etc.)., • Experience of working in (preferably large) agencies on large global accounts (production a plus)., • Self-driven with proven experience working with multi-disciplinary teams across remote offices., • Good understanding of emerging web standards, user-centered design, optimization and search practices., • Proven track record in a client-service environment including presenting work and the ability to link people (including team members and stakeholders), ideas, and information throughout a project life., • A desire and ability to interact directly with clients. #LI-LV1 #LI-Hybrid Why work here: At WPP Production, you'll help shape the future of content production at a truly global scale. We bring together world-class talent, cutting-edge studios, and advanced technology to solve some of the most complex creative and production challenges in the industry. You'll work in a collaborative, borderless environment where craft excellence is valued, innovation is encouraged, and AI and next-generation tools are used to amplify not replace human creativity. With access to diverse projects, global career opportunities, and the backing of WPP's unmatched network, this is a place where you can grow your skills, make real impact, and create work that performs for every audience, across every channel, at every moment. Inclusion and Impact WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. Data We rely on legitimate interest as a legal basis for processing personal information under the GDPR for purposes of recruitment and applications for employment. When you click the "Submit Application" button at the bottom of this page, this will send all the information you have added to WPP Production. Before you do this, we think it's a good idea to read through our Privacy statement. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it. Please contact if you need the job advert or form in another format.

Doceree is the only Healthcare OS in the pharmaceutical ecosystem. As the first global network of physician-only platforms for programmatic messaging, Doceree is transforming the digital communication landscape in the global healthcare industry. Doceree provides the most comprehensive solution to Healthcare and Life Sciences advertisers to reach their target audience in the most effective and efficient way through programmatic digital advertising. Our Core Belief: Technology can connect fragmented healthcare ecosystems to deliver information when it is most needed to improve patients' outcomes. We are expanding our footprints across the globe and enhancing our services, offering, and developing new products and solutions to address the unmet needs of the industry. Doceree is operating in 25 countries currently with offices in the US, India, and UK. What you’ll Do As the Social Media Manager you will play a critical role in amplifying Doceree’s marketing efforts across LinkedIn (primary focus), Instagram, Facebook, and X (Twitter), while also supporting broader content marketing initiatives. This role will help shape and elevate Doceree’s voice in the U.S. market, including supporting thought leadership from our leadership team. This position will develop and execute channel-wise promotion strategies for ongoing campaigns and larger marketing initiatives, ensuring maximum reach, engagement, and lead generation across pharma brands, agencies, and HCP-focused audiences. The ideal candidate will have a strong grasp of social media strategies, along with experience supporting B2B content marketing and thought leadership. Campaign Amplification: • Strategically promote Doceree’s ongoing marketing campaigns, product initiatives (including data, AI, and point-of-care solutions), and thought leadership content through a mix of organic and paid efforts. Paid Social & Lead Generation: • Plan, execute, and optimize boosted posts and paid campaigns to drive awareness, engagement with a strong focus on LinkedIn and B2B healthcare/pharma audiences. Performance Optimization: • Track and analyze key social media metrics (engagement, reach, CTR, conversion rates, etc.), providing data-backed recommendations to improve campaign performance and overall marketing impact. Audience Targeting & Ad Optimization: • Leverage platform-specific targeting tools to effectively reach pharma marketers, agencies, and healthcare professional audiences, ensuring campaigns are optimized for relevance and performance. Content Creation & Visual Execution: • Create and adapt social-first content, including graphics, short-form videos, and campaign visuals tailored to each platform. Utilize tools such as Adobe Creative Suite, CapCut, or similar platforms to develop engaging, on-brand content that supports campaign goals and thought leadership initiatives. Content & Thought Leadership Collaboration: • Work closely with content, creative, and corporate communications teams, as well as leadership, to support the development and amplification of consistent messaging, executive thought leadership, and brand voice across platforms. Trend & Competitor Analysis: • Stay updated on the latest social media trends, platform updates, and best practices within B2B, healthcare, and pharma marketing to keep Doceree’s approach competitive and forward-looking. Who you are • 5 years of experience in social media marketing, with a strong focus on B2B brands., • Proven expertise in LinkedIn advertising, including lead-gen campaigns, audience segmentation, and analytics., • Hands-on experience in boosting posts and running paid campaigns across LinkedIn, Instagram, Facebook, and X., • Strong analytical skills with experience using social media analytics tools (LinkedIn Campaign Manager, Meta Ads Manager, Google Analytics, etc.)., • Ability to craft platform-specific strategies that drive engagement and conversions., • Experience creating social content and visuals using tools such as Adobe Creative Suite, CapCut, or similar platforms., • Excellent communication and project management skills., • Experience in healthcare, pharma, or technology marketing is a strong plus., • Entrepreneurial and adaptable – you are energized by the ambiguity, comfortable building structure where little exists, and motivated by the opportunity to be part of a high-growth company. Benefits • Competitive salary and bonus, • Stellar health care plan options for you and your family (Medical, Dental & Vision), • 401K + 4% Matching, • Generous PTO, vacations & sick leave, • Extensive paid parental/maternity leave, • Team events At Doceree, we know that our Company’s strength lies in the diversity of our employees. Doceree is proud to be an Equal Opportunity Employer and we provide equal employment and advancement opportunities to all individuals, regardless of their race, colour, national origin, religion, sex, parental status, age, disability, genetic information, citizenship status, veteran status, gender identity or expression, transgender status, sexual orientation, marital, family or partnership status, political affiliation or activities, military service, immigration status, or any other status protected under applicable federal, state and local laws. If you have a disability or special need that requires accommodation, please let us know in advance.

Senior Principal – Workforce Transformation Infosys Consulting Workforce Transformation practice is seeking experienced and visionary Organizational Change and Learning Senior Principal Consultants to lead our efforts addressing evolving challenges and opportunities in business segments, including responsibilities for sales and practice development. About the Role As a Senior Principal, you will anchor proposal preparation and engagement delivery efforts for organization change, learning and human capital tracks on major transformation programs. You will lead the development of solutions, be accountable for delivery, and guide teams on project processes and outcomes. You will collaborate and interface with senior clients daily to build confidence and guide the team in aligning deliverables to business needs while mitigating business risks. Key Roles and Responsibilities: • Develop and articulate a strategic vision for addressing key industry risks, including the impact of evolving technological innovations and artificial intelligence, • Provide thought leadership on industry trends, challenges, and opportunities, • Lead the development and deployment of organization change digital solutions across the value chain, • Implement cloud-based platforms including S4HANA for scalable and flexible enterprise solutions, enhancing collaboration and data accessibility, • Ensure robust cybersecurity measures to protect enterprise data and infrastructure from cyber threats., • Utilize advanced analytics and AI to understand customer behavior and preferences, offering personalized services and proactive communication, • Mentor and develop team members, providing opportunities for professional growth and advancement, • Identify and pursue new business opportunities within your designated industry sector, • Extensive knowledge of a specific industry value chain including a deep understanding of emerging trends, technological innovations, and industry risks, • Proven successful business development, • Demonstrated ability to lead large-scale digital transformation projects, • Proficiency in digital solutions such as S4, Oracle Cloud, SNow, MDM, etc., • Familiarity with enterprise integration, cloud solutions, AI, machine learning, and cybersecurity, • 9+ years of end-to-end of HCM/Payroll/Time and Change experience for ERP-enabled transformation programs., • At least 3 full-life-cycle technology implementations in key of HCM/Payroll/Time and/or Change roles., • At least 1 full-life-cycle technology implementation in lead of HCM/Payroll/Time and/or Change tracks role., • Track record of consulting sales and business development, including delivering on quantitative financial targets., • Track record of consulting practice building and offerings/IP development; demonstrated thought leadership, • Strong oral, written communications skills, presentation skills and interpersonal skills, • Comfort with change and ambiguity; ability to flex approach to changing external stimuli., • Ability to travel 80% plus. Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:- • Medical/Dental/Vision/Life Insurance, • Long-term/Short-term Disability, • Health and Dependent Care Reimbursement Accounts, • Insurance (Accident, Critical Illness, Hospital Indemnity, Legal), • 401(k) plan and contributions dependent on salary level, • Paid holidays plus Paid Time Off About Us Infosys Consulting is the global management and technology consulting practice of Infosys, a global leader in technology services and consulting. We combine the power of time-tested methodologies, people-driven innovation and disruptive technology to enable leaders of the world’s top brands pursue a path of smart transformation. Together with our clients, internal and external partners, we co-create and execute pragmatic strategies and solutions that transform organizations and define the future of business. Our dynamically growing consultancy offers our consultants: • Ability to design and implement end-to-end solutions at scale, • A flat organization structure with direct access to our senior-most leaders, • An entrepreneurial environment full of bright, highly motivated consultants, • Opportunities for motivated consultants to impact local communities, • The ability to design your career and drive your professional learning and development, • A truly global culture EEO Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

Job Description We are a rapidly growing mental health service provider dedicated to improving the quality of life for seniors and vulnerable adults. We are seeking a highly motivated and empathetic Outreach & Client Engagement Specialist to serve as the vital link between our services and the clients within our partner Adult Day Care Centers. The ideal candidate is an enthusiastic "people person" with a genuine passion for connecting with others, educating them about mental wellness, and facilitating their access to necessary care. Key Responsibilities 1. Client Education & Outreach * Regular Site Visits: Consistently visit assigned Adult Day Care Centers to establish a regular presence and build trust with center staff and clients. * Informational Sessions: Conduct engaging and accessible group presentations, workshops, and informal one-on-one discussions to educate clients and their families about the benefits and specifics of our mental health services. * Service Promotion: Clearly articulate the value proposition of our services, addressing common concerns and overcoming barriers to participation. 2. Enrollment & Client Intake * Sign-Up Facilitation: Guide interested clients through the initial enrollment and sign-up process for our services, ensuring all necessary documentation is completed accurately and confidentially. * Needs Identification: Conduct preliminary, respectful conversations with potential clients to understand their needs and determine if our services are an appropriate fit. * Coordination: Act as the primary liaison, coordinating with our internal clinical team and the Adult Day Care Center staff to ensure a smooth transition for new clients starting services. 3. Relationship Management * Trust Building: Develop and maintain strong, positive working relationships with the administrators, social workers, and staff at the Adult Day Care Centers. * Feedback Loop: Collect and relay client and staff feedback to our management team to help continuously improve service delivery and outreach strategy. 4. Reporting & Administration * Tracking: Maintain accurate, detailed records of all outreach activities, including centers visited, presentations given, and client sign-ups achieved. * Goal Achievement: Work toward weekly and monthly client engagement and enrollment targets. Qualifications & Requirements * Experience: Proven experience (2+ years preferred) in community outreach, sales, marketing, client relations, or a similar role, ideally within healthcare, social services, or senior care. * Education: A high school diploma or equivalent is required; an Associate's or Bachelor's degree in a related field (e.g., Social Work, Psychology, Communications) is a plus. * Travel: Must have reliable transportation and the ability to travel regularly between assigned Adult Day Care Centers. Skills & Competencies (The "People Person" Profile) * Exceptional Interpersonal Skills: A natural ability to connect with people from diverse backgrounds, particularly seniors and individuals who may be hesitant about mental health services. * Empathy & Patience: Ability to listen actively, show compassion, and respond patiently and respectfully to the needs and concerns of clients. * Excellent Communication: Strong verbal presentation skills for speaking to large groups, combined with clear and concise one-on-one communication. * Self-Motivation: Highly driven, results-oriented, and comfortable working independently in the field. * Professionalism: Maintain a professional and positive demeanor at all times, representing our company's values. Powered by JazzHR 7jfFZE3jyT