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About Upshop: Upshop is the foremost provider of a SaaS platform designed to streamline forecasting, ordering, production, and inventory optimization processes for food retailers. Its unified platform simplifies and enhances associate tasks, promoting smarter and more interconnected operations across Fresh, Center, DSD, and eCommerce departments. With over 450+ retailers and 50,000+ stores relying on its mission-critical operations platform globally, customers have witnessed substantial enhancements in sales, shrinkage reduction, food safety, and sustainability throughout their stores. At Upshop, we believe that great businesses are built by great people. Our People function is at the heart of our company’s growth, ensuring we attract, develop, and retain A Players who drive our mission forward. Overview of the role: We are seeking an experienced Engineering Manager to lead and develop engineering teams responsible for delivering high-quality, scalable software aligned with business goals. This is a permanent, full-time position reporting to the Senior Director of Software Engineering. The Engineering Manager balances people leadership with technical oversight and selective hands-on contribution. This role is accountable for team performance, delivery predictability, engineering standards, and cross-functional collaboration while ensuring strong alignment with Upshop’s business and customer priorities. Responsibilities: • Lead and manage engineering teams as they design, build, test, and deliver high-quality software on schedule, balancing efficiency, cost, and customer satisfaction., • Hire, onboard, train, and develop engineering talent; conduct regular one-on-ones, performance reviews, and team meetings to support career growth and performance objectives., • Set clear team goals and objectives aligned with departmental and company priorities., • Provide leadership, coaching, and motivation to drive accountability, ownership, and consistent execution., • Ensure timely resolution of escalations and partner with the Senior Director of Software Engineering on issues impacting delivery, quality, or timelines., • Design, code, review, and guide development of customer-facing features and backend services using technologies such as C#, React, PHP, and cloud-native services., • Participate in architectural discussions and guide teams on N-Tier architectures, microservices, and cloud-based solutions., • Promote engineering best practices, including clean, maintainable, and defect-free code; enforce standards through source control, pull requests, and code reviews using GitHub and Azure DevOps., • Support testing cycles and post-production deployments to ensure stable, reliable releases., • Ensure new work meets the Definition of Ready prior to sprint commitment; provide estimates and ensure timely assignment of work., • Collaborate closely with Product, QA, Customer Support, and Operations to translate business requirements into functional and technical solutions., • Monitor and report on team progress, sprint velocity, throughput, and delivery health., • Leverage observability and monitoring tools such as DataDog to ensure application performance, reliability, and operational health., • Encourage and guide responsible adoption of AI-assisted development tools (e.g., Cursor) to improve developer productivity, code quality, and delivery efficiency., • Contribute to technology and product roadmap planning for business-critical applications under the guidance of the Senior Director of Software Engineering. Qualifications: About You • Strong people management and leadership skills with the ability to coach, motivate, and develop high-performing teams., • Solid understanding of Object-Oriented Programming (OOP/OOD), functional programming, and N-Tier architectures., • Experience working with cloud-based, microservice-oriented systems., • Strong written and verbal communication skills with the ability to work effectively with both technical and non-technical stakeholders., • Strong organizational, analytical, troubleshooting, and problem-solving skills., • Customer-, service-, and results-oriented, with a strong sense of ownership and accountability., • Process-oriented and able to operate effectively in a fast-paced environment with minimal supervision. Experience & Education • Bachelor’s or Master’s degree in Computer Science, Engineering, or equivalent experience., • 6+ years of professional experience across the full software development lifecycle., • Hands-on experience with:, • React, JavaScript, TypeScript, HTML, CSS/Bootstrap, • C#, PHP, Laravel Framework, • Azure Cosmos DB, Azure SQL, MS SQL, and ODBC, • Experience with source control, pull requests, and code reviews using GitHub and Azure DevOps., • Experience working in agile development environments using tools such as JIRA and GitLab., • Familiarity with CI/CD pipelines, release management, and deployment automation., • Experience using DataDog or similar observability and monitoring tools., • Understanding of test-driven development (TDD) and testing frameworks such as PHPUnit, Jest, and Google Test., • Knowledge of Linux and Windows operating systems, command-line tools, and basic scripting (PowerShell, Bash)., • Comfortable guiding teams in the use of AI-assisted development tools such as Cursor., • Ability to adapt to change and thrive in a dynamic, fast-paced environment. Preferred Qualifications (if applicable): • Experience working with large enterprise software deployments and solution-based products., • Exposure to retail grocery, food retail, or large enterprise technology environments., • Experience working in cross-functional, fast-growing organizations.

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. About the Role We are seeking a Principal Product Manager, Agentic QM to lead the future of AI-driven quality management at Five9. In this pivotal role, you will shape the strategy and execution of groundbreaking agentic AI solutions that transform how contact centers evaluate, optimize, and elevate customer interactions at scale. As a principal-level product leader, you will drive innovation at the intersection of artificial intelligence and quality management, building autonomous AI agents that don't just analyze interactions but continuously learn, adapt, and recommend improvements. You'll position Five9 as the undisputed leader in intelligent quality management, delivering products that fundamentally change how organizations approach quality assurance. We're looking for a visionary product leader who combines deep technical expertise with exceptional strategic thinking and stakeholder influence. The ideal candidate brings a proven track record in AI/ML product management, demonstrated expertise in agentic AI architectures, and a passion for solving complex problems through autonomous intelligent systems. You should be equally comfortable discussing LLMs, RAG architectures, and multi-agent systems with engineers as you are presenting strategic roadmaps to executive leadership. This position is based in the US. You will lead and collaborate with a global team spanning the United States, Portugal, and India. What You'll Do Strategic Leadership • Define and drive the end-to-end product vision and strategy for Five9's agentic quality management platform, aligning with company objectives and market opportunities, • Own the product roadmap, balancing innovation with customer needs, competitive positioning, and technical feasibility, • Serve as the internal and external thought leader on agentic AI applications in contact center quality management, representing Five9 at industry events and with key customers, • Conduct deep competitive and market analysis, identifying emerging trends in automated quality management, agentic AI, and contact center technologies Product Development & Execution • Lead cross-functional teams across engineering, design, data science, and GTM to translate strategy into innovative AI agent capabilities, • Design and oversee the development of autonomous AI agents that perform sophisticated quality management tasks: interaction evaluation, pattern recognition, root cause analysis, coaching recommendations, and continuous improvement, • Define detailed product requirements for complex agentic systems, including agent planning, tool use, decision-making logic, and learning mechanisms, • Drive forward deployment engagements with enterprise customers, working hands-on to optimize AI agent performance and ensure successful adoption, • Balance high-level strategic thinking with tactical execution, diving deep into technical details when needed Go-to-Market & Business Impact • Develop compelling product positioning, packaging, and pricing strategies that highlight Five9's differentiated agentic QM capabilities, • Partner closely with customers, ISVs, system integrators, and partners to gather insights, validate solutions, and drive measurable business outcomes, • Lead beta programs and customer pilots, managing feedback loops and iterating rapidly based on real-world usage, • Build business cases and ROI models that demonstrate the value of agentic quality management solutions Team Development & Leadership • Mentor product managers and associate product managers, elevating the team's capabilities in AI/ML and quality management, • Champion best practices in AI product development across the organization, including responsible AI principles, evaluation frameworks, and user-centered design, • Foster a culture of innovation, experimentation, and continuous learning within the product organization What You Bring Required Qualifications • Bachelor's degree in Computer Science, Engineering, or related technical field; MBA or advanced degree is a strong plus, • 9+ years of experience in B2B SaaS product management, with significant focus on AI/ML-powered products, • Deep, hands-on understanding of AI technologies and their evolution: machine learning, natural language processing, Large Language Models, and agentic AI systems, • Proven track record of successfully launching and scaling AI/ML products from conception through growth, • Exceptional analytical and problem-solving skills, with demonstrated ability to make data-driven decisions in ambiguous situations, • Strong business acumen with experience in product positioning, pricing, and go-to-market strategy, • Outstanding communication skills, able to influence senior stakeholders and translate complex technical concepts for diverse audiences, • Experience leading through influence in matrixed, global organizations with distributed teams, • Track record of managing beta programs, running experiments (A/B testing), and leveraging customer feedback to drive product iterations Preferred Qualifications • Deep domain expertise in Automated Quality Management (AQM), contact center quality assurance, or workforce optimization technologies, • Hands-on experience designing and building agentic AI platforms, including autonomous agents with planning, reasoning, and learning capabilities, • Experience with forward deployment models, working directly with customers during implementation, onboarding, and optimization phases to drive adoption and value realization, • Strong understanding of contact center operations, quality frameworks (COPC, Six Sigma, Lean), and performance management best practices, • Technical proficiency with LLM applications, prompt engineering, RAG architectures, and agentic design patterns (ReAct, Chain-of-Thought, tool use, multi-agent orchestration), • Knowledge of AI evaluation methodologies: quality scoring, hallucination detection, bias assessment, performance monitoring, and continuous improvement, • Experience with AI agent orchestration frameworks and platforms, • Background working in fast-paced, high-growth SaaS companies serving enterprise customers, • Previous experience managing products in global, distributed teams across multiple time zones Why Five9 Join Five9 at a transformative moment as we pioneer the next generation of AI-powered contact center solutions. You'll have the opportunity to work on cutting-edge agentic AI technology, shape products used by thousands of contact centers worldwide, and make a meaningful impact on how organizations deliver exceptional customer experiences. Work Location: This role is fully remote for candidates who reside outside the 50 mile radius of our San Ramon office. For candidates who reside within 50 miles of our San Ramon location, this role is Hybrid and would require 3 days a week (M, W, TH) in our San Ramon office. As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process. Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans. Our total reward package also includes: • Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching., • Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents., • Generous employee stock purchase plan., • Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave. All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties. The US base salary range for this role is below. $135,300—$398,200 USD Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer. View our privacy policy, including our privacy notice to California residents here: ___. Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

Western Door Federal is part of the Seneca Nation Group (SNG) portfolio of companies. SNG is the federal government contracting business wholly owned by the ___. SNG meets mission-critical needs of federal civilian, defense, and intelligence community customers across a variety of domains. The SNG portfolio receives shared services support from its parent company ___ and is comprised of multiple companies that participate in the Small Business Administration 8(a) program. To learn more visit ___ and follow us on ___. The Seneca Nation Group companies offer competitive compensation and a strong benefits package including comprehensive medical and dental care, matching 401K, paid time off, flexible spending accounts, disability coverage, and other benefits that help provide financial protection for you and your family. We pride ourselves on our collaborative work environment and culture which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation. This position is to provide the Knowledge and Data Management Branch (KDM) of DEVCOM Chemical Biological Center located at Rock Island Arsenal, IL. KDM develops and maintains information systems for several government customers. The majority of the KDM mission supports the Joint Executive Program Office for Chemical, Biological, Radiological, and Nuclear Defense (JPEO-CBRND). This mission directly supports the acquisition programs for CBRN Equipment (CBRNE) for the Warfighter. KDM requires contractor support using non-personal services contracts to execute their mission of developing accredited information systems. Western Door Federal is seeking a Software Developer – Intermediate at the Rock Island Arsenal, in Rock Island, IL. The objective of this work is to provide on-site support and be responsible for the day-to-day performance of the work/contract. Responsibilities include, but are not limited to: • Responsible for full-stack software development to include back-end database script artifacts (tables, indexes, functions, stored procedures, etc.), middle tier software code that moves data from databases, applies any business rules and responds to client requests, and client software that covers a wide range of user / data consumer interactions., • Work under general technical direction, to develop, modify moderately to highly complex web-based applications., • Design, code, test, debug, document, and maintain full stack web-applications., • Work in a software development life cycle, apply security and vulnerability best practices, and require little or no instruction and guidance in performing routine tasks., • Collaborate with other members of the DEVCOM CBC software development team, understand and implement change requests, have superb interpersonal and communication skills., • Participate in team meetings with the government to improve understanding of the mission, tools, concepts, frameworks, and increase effectiveness in delivering software code., • Develop and deliver C# and Microsoft .NET Software Code for DEVCOM CBC KDM. Includes proficiency with old and new Microsoft .NET Frameworks (.NET Framework, .NET Core, etc) There is legacy code that needs to be maintained. Some of the legacy code may need to be refactored, which may include re-writing to use newer framework versions., • Work proficiently in the latest in library code for Microsoft .NET and demonstrate the ability to effectively apply Microsoft and other 3rd party library code written for .NET to delivered software code solutions., • Develop and deliver Web Based Client Software Code for DEVCOM CBC KDM using HTML, JavaScript, CSS, and associated frameworks such as Bootstrap, jQuery, etc., • Develop and deliver SQL Database Scripts for DEVCOM CBC KDM; includes developing SQL database scripts to create, remove, update database objects such as tables, indexes, stored procedures, user functions, etc. Scripts not only must account for changing the schema, but also transforming any data because of a schema change. Scripts must be written with database version control in mind. The IS solutions exist in several environments such as developer, test, staging and production on one or more devices. Therefore, the database in these environments may exist in various versions or states. Any developer or build machine should be able to run scripts from a given database version / state up to the latest., • Review code based on the code review standards below "PRIOR" to request a code review. Regular, recurring, and continuous re-work within the AQL levels are cause for concern. Includes writing any applicable unit testing software code. Code review consists of software code that:, • Contains no errors or warnings using code analysis tools in use by the government., • Passes builds and executes as intended., • No style analysis errors or warnings., • Passes all unit tests., • Adheres to refactoring best practices. The government shall provide instruction, documentation, or publications. The standards are industry best practices for refactoring code and using published design patterns., • Create, update, and deliver application documentation for DEVCOM CBC KDM. Application documentation includes any artifacts such as narratives, diagrams, flow charts, UML diagrams, etc that further describe design patterns, refactoring, of software code beyond comments, and inline documentation markup in the software code. All documentation will be evaluated for adherence to proper formatting, completeness, accuracy and ease of understanding., • Other examples include, but are not limited to:, • Application configuration guide, • User guide/documentation, • IA documentation, • Develop application documentation using GFP and government furnished software, stored and worked on government resources. Basic Qualifications: • Active Secret Clearance, • DoD 8570.01-M IAT Level I Certification, • Apply skills at a complexity level and velocity equivalent to three (3) years of paid experience in developing full stack web-based applications., • Have effective technical, communication, skills, and experience to recommend design solutions and improvements that enhance the software cost, schedule, performance., • Proficient with C# and Microsoft .NET Software Code for DEVCOM CBC KDM. Includes proficiency with old and new Microsoft .NET Frameworks (.NET Framework, .NET Core, etc), • Proficient in the latest in library code for Microsoft .NET and demonstrate the ability to effectively apply Microsoft and other 3rd party library code written for .NET to delivered software code solutions., • Proficient with developing web-based client software using HTML, JavaScript, CSS, and associated frameworks such as Bootstrap, jQuery, etc., • Proficient with delivering SQL Database Scripts; includes developing SQL database scripts to create, remove, update database objects such as tables, indexes, stored procedures, user functions, etc. versions or states., • Excellent attention to detail., • Excellent written and oral communication skills. Diversity, Equity & Inclusion Statement: The Seneca Holdings family of companies is committed to building an inclusive work environment that encourages, supports, and celebrates the diversity of our employees. We recognize that an inclusive corporate culture improves how we support our customers and also improves the collective impact we can make in our communities. Equal Opportunity Statement: Seneca Holdings provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex/gender, sexual orientation, national origin, age, disability, marital status, genetic information and/or predisposing genetic characteristics, victim of domestic violence status, veteran status, or other protected class status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. The Company also prohibits retaliation against any employee who exercises his or her rights under applicable anti-discrimination laws. Notwithstanding the foregoing, the Company does give hiring preference to Seneca or Native individuals. Veterans with expertise in these areas are highly encouraged to apply. Salary at Seneca is based on a variety of factors including but not limited to location, experience, skill set, performance, licensure and certification, as well as contract-specific affordability and organizational requirements. The range of this position in other geographic locations may differ. The projected compensation range for this position is below. The estimate displayed represents the typical salary range for this position and is just one component of our total compensation package for employees. The projected compensation range for this position is:$98,000—$117,000 USD Equal Opportunity Statement: Seneca Holdings provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex/gender, sexual orientation, national origin, age, disability, marital status, genetic information and/or predisposing genetic characteristics, victim of domestic violence status, veteran status, or other protected class status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. The Company also prohibits retaliation against any employee who exercises his or her rights under applicable anti-discrimination laws. Notwithstanding the foregoing, the Company does give hiring preference to Seneca or Native individuals. Veterans with expertise in these areas are highly encouraged to apply.

Job Overview: We are a rapidly growing B2B payments fintech headquartered in Charlotte, NC. Our mission is to revolutionize payment solutions for businesses, fostering innovation, efficiency, and scalability. We’re proud to partner with industry leading financial institutions to bring best-in-class solutions to their clients. We’re looking for a passionate and consultative Senior Solutions Consultant to support our Direct and Channel Sales teams. In this role, you’ll be a critical link between our sales team and our prospective clients ensuring seamless solution integration, exceptional service delivery, and strategic growth. What you'll do: * Consultative Selling: Collaborate with Direct and Channel sales teams and their prospective clients to understand business needs, present tailored invoice and payment solutions demonstrations articulating the value of our offerings. * Client Engagement: Join joint calls with the Account Executives to guide solution discovery, technical deep dives, and implementation planning. * Collaboration: Partner closely with internal product, sales, and technical teams to address partner and client requirements, feedback, and opportunities. * Solution Expertise: Stay current on our product portfolio, market trends, and competitor offerings to provide insightful recommendations and strategies. * Problem-Solving: Serve as a trusted advisor and problem-solver for Direct and Channel Sales teams and clients, proactively resolving obstacles to drive positive outcomes. * Industry Events and Webinars: Attend Industry events and Webinars professionally representing AvidXchange to prospects, customers and partners. What we're looking for: * 5+ years relevant experience -- ideally in a consultative solution consulting, pre-sales, or technical sales role, preferably in B2B payments, fintech, or financial services. * Exceptional consultative selling and relationship management abilities. * Outstanding verbal and written communication skills, with the ability to present technical concepts in business terms -- specifically in training and sales capacities. * Strong collaboration and cross-functional teamwork capabilities. * Self-motivated, adaptable, and able to work effectively in a remote or hybrid environment. * Fluency or strong proficiency in accounting processes, back office systems and best practices for automation. * Technical Proficiency: Comfortable with payment platforms, APIs, and software solutions; ability to engage in technical discussions. * Microsoft Office proficiency. * Education: Bachelor’s degree in business, finance, or a related field (or equivalent experience). * 15-20% domestic travel may be required. About AvidXchange AvidXchange is a leading provider of accounts payable (“AP”) automation software and payment solutions for middle-market businesses and their suppliers. By trade, we are a technology company, but if you ask anyone who works here, they’ll tell you our people are at the core of who we are. At AvidXchange, mindset is everything. We are Connected as People, Growth Minded, and Customer Obsessed. These three mindsets represent our culture – who we are, who we’ve always been, and they guide us to improve every day. Since our founding in 2000 in Charlotte, NC, we’ve created a company of over 1,500 teammates working across the U.S., or remotely. AvidXchange is proud to be Certified™ as a ___ ___®. The prestigious recognition is based on anonymous data from our teammates and makes official what our teammates have known for years – that AvidXchange is a Great Place to Work®. Who you are: • A go-getter with an entrepreneurial mindset – that means you are not afraid of taking risks, winning big or facing the unknown., • Someone who understands that business is people centric. Connecting with others as humans first allows you to develop mutually beneficial working relationships., • Focused on making a difference for our customers. AvidXchange exists to help solve complex problems for our customers so we can all realize our potential. What you’ll get: AvidXchange teammates (we call them AvidXers) get the perks and prestige of a growing tech company paired with the flexibility of a founder-led startup. We help our AvidXers develop as professionals and as human beings, providing work/life balance, development programs, and competitive benefits. At AvidXchange, we are building more than a tech company – we are building an experience. We remain committed to a culture where you can fully be 'you’ – connected with others, chasing big goals, and making a meaningful impact. If you want to help us grow while realizing your potential and creating stories you’ll tell for years, you’ve come to the right place. AvidXers enjoy: • 18 days PTO*, • 11 Holidays (8 company recognized & 3 floating holidays), • 16 hours per year of paid Volunteer Time Off (VTO), • Competitive Healthcare, • High Deductible Heath Plan Option that has $0 monthly premium for teammate-only coverage, • 100% AvidXchange paid Dental Base Plan Coverage, • 100% AvidXchange paid Life Insurance, • 100% AvidXchange paid Long-Term Disability, • 100% AvidXchange paid Short-Term Disability, • Employee Assistance Program (EAP) - Provides counseling services, legal and financial consultations and health advocacy for Teammates and their eligible dependents, • Onsite Health Clinic with Atrium Health - available to Teammates and their eligible dependents, • 401(k) Match: 100% match on the first 3% of your salary, plus 50% match on the next 2%, • Parental Leave: 8 weeks 100% paid by AvidXchange**, • Discounts on Pet, Home, and Auto insurance, • WeeCare Childcare Service: helps teammates find affordable daycare, childcare, and tutors 40% less expensive than traditional daycare centers, • Perks at Work: free discount program that provides teammates the opportunity to save on items from electronics, movie tickets, car buying, vacations, and more, • Onsite gym fitness center, yoga studio, and basketball court, • Tuition Reimbursement up to the federal maximum of $5,250***, • Hybrid Workplace Flexibility, • Free parking *Fully granted from beginning of year, pro-rated if hired mid-year **Must be full-time for at least 3 months ***Must be full-time for at least one year Equal Employment Opportunity AvidXchange is an equal opportunity employer. AvidXchange is committed to equal employment opportunity in accordance with applicable federal, state, and local laws. AvidXchange will not discriminate against applicants for employment on any legally recognized basis. This includes, but is not limited to veteran status, race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age and physical or mental disability.

The Kestra team has over 400 years of experience in the external and internal cardiac medical device markets. The company was founded in 2014 by industry leaders inspired by the opportunity to unite modern wearable technologies with proven device therapies. Kestra’s solutions combine high quality and technical performance with a wearable design that provides the greatest regard for patient comfort and dignity. Innovating versatile new ways to deliver care, Kestra is helping patients and their care teams harmoniously monitor, manage, and protect life. This position is accountable for the timely & compliant billing of customer orders to patients. When insurance coverage is available, this position is responsible for reviewing patient balances and ensuring accurate billing for services after federal, state and commercial insurance plans have processed their claims. This position will also establish payment arrangements with patients and collect on balances, following KMTS policies and procedures, while minimizing bad debt and continuous improvement of cash flow. This position will work side-by-side with the Director of Collections in improving the overall patient collection process, as well as collaborate with the various customer support teams across the organization to ensure an overall positive customer experience consistent with Kestra core values. This position will be Monday - Friday, 8am - 5pm Pacific Standard Time. ESSENTIAL DUTIES • Ensure patients statements are generating appropriately, reconciling patient balances identified in the revenue cycle management (RCM) system with both the insurance explanation of benefits (EOB) and our statement system., • Supports call center operations by receiving patient inbound calls, assisting patients with any questions or clarifications regarding their billing statement., • Works with the patient to establish payment terms consistent with Kestra policies and procedures, including but not limited to establishing payment plans, assisting the patient in applying for CareCredit or Financial Assistance, and/or negotiating discounts., • Utilize the various RCM systems to assist patients with making credit card and bank account payments, set up payment plans and initiate billing/statement holds., • Research and resolve patient billing concerns, escalating issues as appropriate to leadership., • Identify if specific receivables are to be qualified as refunds, adjustments or write-offs, initiating the appropriate transaction with the RCM system to resolve open accounts receivable (AR)., • Initiate patient outbound calls to drive patient cash collections., • Identify and communicate issues leading to patient complaints to supervisor, enabling continuous process improvement and a positive customer experience., • Review and complete daily /weekly tasks to achieve patient collection goals., • Assist in the development of training materials that will be shared across functions. COMPETENCIES • Passion: Contagious excitement about the company – sense of urgency. Commitment to continuous improvement., • Integrity: Commitment, accountability, and dedication to the highest ethical standards., • Collaboration/Teamwork: Inclusion of Team Member regardless of geography, position, and product or service., • Action/Results: High energy, decisive planning, timely execution., • Innovation: Generation of new ideas from original thinking., • Customer Focus: Exceed customer expectations, quality of products, services, and experience always present of mind. Education/Experience Required: • 5 years of experience in the healthcare billing and/or collection environment, • 3 years of experience in healthcare customer service environment, • 1 year in DME/HME environment, • Experience with Bonafide and/or CollectPlus, • Experience with Salesforce Supervisory Responsibilities • None Work ENVIRONMENT • Fast-paced, remote-based role, • Minimal noise volume typical to an office environment, • Extended hours when needed, • Kestra manufactures and provides life-saving products regulated by the Federal Food and Drug Administration and under contract with Medicare. Kestra maintains a drug free workplace and testing is a condition of employment post-offer. PHYSICAL DEMANDS • Frequent repetitive motions that may include wrists, hands and/or fingers, such as keyboard and mouse usage, • Frequent stationary position, often standing or sitting for prolonged periods of time, • Frequent computer use, • Frequent phone and other business machine use, • Occasional lifting required, up to 25 pounds TRAVEL Pay equity is an important part of Kestra’s Culture. Our compensation ranges are guided by national and local salary surveys and take into consideration experience level and internal equity. Each role is benchmarked based on the job description provided. If your qualifications and/or experience level are outside of the posted position, we encourage you to apply as we are growing fast and roles that are coming soon may not be posted. Salary: Annualized between $66,000 and $76,000. Depending on experience and location. Kestra Medical Technologies is an equal opportunity employer. Kestra Medical Technologies does not discriminate on the basis of race, color, religion, national origin, veteran status, disability, age, sexual orientation, gender identity and/or expression, marital status, or any other characteristic protected by law. We are unable to sponsor or take over sponsorship of employment visas at this time. Applicants must be eligible to work for any employer in the U.S. Kestra manufactures and provides life-saving products regulated by the Federal Food and Drug Administration and under contract with Medicare. Kestra maintains a drug free workplace and testing is a condition of employment.

Who We Are: At Ordergroove, our mission is to transform commerce by putting relationships, not transactions, at the center. We help leading brands create seamless subscription and membership experiences that turn one-time shoppers into lifelong customers. Founded in 2010, we are a remote-first company whose platform powers the world’s most loved recurring experiences for brands like L’Oréal, GNC, and PetSmart. Our team of curious builders and bold problem solvers is united by one belief: meaningful relationships drive lasting growth. Join us and help shape the future of relationship commerce. About the Role: We're seeking an exceptional Principal Product Manager to own and evolve a critical part of our Relationship Commerce platform, one that sits at the intersection of ecommerce infrastructure, subscription intelligence, and applied AI. This is a senior individual contributor role for a product leader who wants to go deep on the hardest problems, shaping strategy, shipping ambitious AI-powered experiences, and setting the bar for product craft across the company. This role is ideal for someone who loves to solve complex problems, leads through clarity and influence, and is energized by building products that scale across hundreds of brands while still feeling deeply customer-centric. As a Principal PM at Ordergroove, you'll set product vision and strategy for one of our most strategic surfaces, partner with senior leadership on the biggest bets, and ensure we're building durable, extensible, AI-native solutions that help brands move from transactional commerce to long-term customer relationships. You'll partner deeply with Engineering, Design, Data, GTM, and Customer teams to translate complex merchant needs into elegant platform solutions, balancing short-term wins with long-term growth and scale. This is a hands-on role for someone who can zoom out to define strategy and zoom in to sharpen execution and raise the bar for product quality and impact. What You Will Do: • Own & Scale the Merchant Growth Pillar – Take full ownership of the product area at the heart of Ordergroove's value, defining how merchants get started, see value, and grow. You'll lead high-stakes initiatives across onboarding, incentives, cancellations, and daily workflows, pairing strong execution with clear strategic direction beyond the current roadmap., • Ship AI as a Foundational Capability – Lead the application of AI across merchant and subscriber experiences, agents that automate complex workflows, intelligence that surfaces the right action at the right moment, and personalization that drives measurable retention and growth. Treat AI as core infrastructure, not a feature bolt-on., • Raise the Bar on Experience-First Product Design – Apply a strong UI/UX lens to merchant-facing workflows, working closely with Design and Engineering to deliver best-in-class self-service. You'll advocate for intuitive, opinionated product design that turns satisfied merchants into raving fans., • Operate as a High-Impact, High-Visibility Product Leader – Serve as a senior Product voice for Merchant Growth with regular C-suite exposure and influence. You'll earn trust across Product, Engineering, GTM, and Operations, and be a key voice in shaping strategy, prioritization, and how Product shows up across the company, leading through influence, not org chart., • Set Product Strategy & Direction – Define and communicate a clear, long-term product vision aligned to company goals and customer needs. Translate strategy into focused roadmaps that emphasize outcomes over output and provide clarity across teams., • Drive Cross-Functional Alignment – Partner deeply with Engineering, Design, Data, Operations, and Go-To-Market teams to align on priorities, trade-offs, and execution, ensuring solutions drive adoption, retention, and revenue., • Champion Customer-Led Decision Making – Ground product decisions in deep customer understanding, leveraging direct merchant engagement, research, and data to balance merchant needs with end-consumer impact., • Deliver with Accountability – Own execution from discovery through launch and iteration. Define success metrics, assess outcomes, and continuously refine based on learnings and market signals. About you: • Required, • 8+ years of product management experience with proven success in SaaS, ecommerce, or subscription businesses., • Track record of owning strategy and delivering measurable impact at scale on complex, technical product surfaces., • Hands-on experience shipping AI or ML-powered product experiences: agents, intelligent automation, personalization, or applied LLM features in production., • Strong customer empathy with experience leveraging qualitative and quantitative insights., • Excellent partnership, communication, and influencing skills across technical and non-technical stakeholders and teams. Proven ability to lead through influence without direct authority., • Experience owning product strategy across multiple product areas or workstreams., • Proven experience driving product decisions tied to business outcomes such as revenue growth, retention, expansion, or operational efficiency., • Comfort operating in ambiguous, fast-growing environments, bringing clarity, structure, and momentum where none exists., • Background in metrics, experimentation frameworks, and data-informed prioritization., • Experience with Agile product development practices., • Preferred, • Experience in ecommerce or subscription-based D2C brands., • Experience working closely with applied AI or ML engineering teams. If you don’t meet 100% of the qualifications outlined above - that’s okay, nobody’s perfect! We encourage you to apply if you think this is a role that would make you excited to come into work every day. About Ordergroove: Ordergroove powers recurring revenue for the world's largest and most innovative retailers including Ulta, Dollar Shave Club, La Colombe Coffee, Bonafide Health, BarkBox, and more. As a direct result, more than 11% of adult Americans have a subscription powered by Ordergroove. Our technology makes seamless, one-of-a-kind subscriber and membership experiences possible to turn one-time transactions into profitable recurring customer relationships. Ordergroove’s powerful platform empowers merchants with highly customizable options such as flexible promotions, bundling, and analytics to bolster their bottom line while making customers' lives easier. We recently achieved a milestone year with 152% year over year new business growth, and were rated best-in-class subscription technology by CB Insights and eCommerce Platform of the Year by RetailTech Breakthrough Awards. Our company values celebrate collaboration, different perspectives, and curiosity with the goal of getting to the right answer, no matter who came up with it. At Ordergroove we are committed to creating a welcoming and supportive environment for all people. We encourage people with different backgrounds and experiences to join our growing team so that we gain different perspectives and build the best team possible. We demand the best of ourselves and each other and never miss an opportunity to celebrate our successes. With a fully flexible work from anywhere culture, staying connected and supporting each other are always top of mind. We build our tight-knit community through small group events like trivia night, cooking classes, and book clubs. We encourage cross-functional relationships through virtual coffees and we stay close to the business through weekly team updates and quarterly all-hands meetings. At Ordergroove, we focus on flexibility and empowering our team to make the right decisions for themselves. We have flexible PTO and a totally remote (anywhere in the US) workforce, and an annual personal development budget that you use for what matters to you (wellness, career development, productivity at home, etc). And of course, that is on top of the basics like competitive compensation (including stock options) and incredible, affordable benefits. Come join our amazing team while we enable the fastest-growing segment of commerce that makes life easier for millions of consumers every day! At Ordergroove, we want to hire, develop and retain the best talent, making Ordergroove a top destination to grow your career. The pay transparency law is a way of narrowing the gender pay gap and fostering an engaged and positive working environment. It is also a way to share what we think is a reasonable, equitable and competitive compensation structure for the roles on our team. The total compensation range (base + annual bonus) for this role is starting at $200k OTE + equity.

Made’s mission is to help homeowners save time, money, and stress. It starts with Made Card - a credit card designed specifically for homeowners, with unmatched rewards on mortgage payments, home improvements, utilities, and essential purchases. Each swipe powers a personalized home management platform where users can manage home systems & appliances, stay ahead on upkeep, and get help - from AI-driven guidance to in-person services - exactly when they need it most. By bringing together financial tools, data, and trusted professionals, we give people more control, more savings, and more time to enjoy the place they call home. We’re partnered with leading national players in the residential homeownership space - from mortgage lenders to home services providers - embedding Made into the key moments of the homeowner journey. These partnerships let us reach millions of households across the country and deliver meaningful benefits to homeowners. Backed by top investors like Village Global, Jump Capital, Recharge Capital, and Soma Capital, our leadership team brings deep fintech, mortgage, and credit card experience from Ramp, Bain Capital, JP Morgan Chase, American Express, and Morgan Stanley. We’re building the financial and engagement platform for the next generation of homeowners - one that puts the homeowner at the center, and redefines what it means to feel at home. We’re looking for a Product Manager to help drive the roadmap and execution of the Made Card and homeowner platform. You’ll work cross-functionally to launch features that delight homeowners, improve financial outcomes, and advance our mission. This is a role for someone who loves rolling up their sleeves, balancing user insights with business needs, and bringing new ideas from concept to launch. * Own product initiatives from discovery through delivery, ensuring features ship on time and add real value for homeowners. * Translate company strategy and customer insights into clear product requirements and user stories. * Collaborate closely with design and engineering to deliver elegant and intuitive user experiences. * Partner with partnerships, operations, and marketing to ensure launches align with business goals. * Conduct competitive analysis, user research, and data analysis to inform roadmap decisions. * Track performance against KPIs and refine products through iteration. * Contribute to product culture and processes as an early member of the PM team. * 3–5 years of product management experience, ideally in consumer fintech, credit cards, or high-growth startups. * Demonstrated ability to ship successful products end-to-end. * Strong analytical and problem-solving skills with a user-first mindset. * Excellent collaboration and communication across technical and non-technical teams. * Comfortable with ambiguity and fast-paced startup environments. We understand that not everyone comes from a traditional background. If you are a rockstar with a non-traditional path, we'd love to talk to you! * Experience in credit cards, rewards, lending, or proptech. * Background in consumer-facing financial or homeowner tools. * Familiarity with growth marketing and partner-driven distribution models. * Passion for credit cards, points, and the homeownership journey. You’ll play a key role in building the Made Card and homeowner platform from the ground up. As one of the early PMs, you’ll have direct ownership over features that shape the customer experience and help scale the business — with visibility and growth opportunities as the company expands. * Base Compensation Band: $120,000–$160,000 (determined by experience, qualifications, and location) * Compensation: Competitive salary with a meaningful stake in the company via equity, and 401k plan * Health & Well-being: We’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits * Grow Together: Company-wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback * Mortgage Benefit: Receive up to $25,000 toward closing costs of a new mortgage via our mortgage partners * Play Together: Quarterly team and company outings! * Generous Time Off: Flexible paid time off, sick days, and 11 company holidays Throughout the interview process, please remember that emails will only be from ___ emails. We won't ever be asking for any personally identifiable information during the interview process itself. Please reach out to ___ if you have any requests to verify the authenticity of an outreach. Made Card is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Made Card makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Who You AreWe believe that all voice interactions have a special power to create great customer experiences, even when those interactions are with automated systems. Automated voice experiences should be intuitive and efficient while maintaining a personal feel. Vail Voice Application developers practice this belief every day when they create compelling user experiences through intelligent voice browser applications. Creating these kinds of experiences is both an art and a science and requires people with intuition, creativity, and the ability to imagine many different user perspectives. As a Senior IVR Developer, you will lead your team of software engineers to build and deliver high-quality IVR applications. You will be responsible for ensuring the success of the software engineers on your team and customer solution delivery. • Energize teammates to continuously improve, • Possess strong technical capabilities, • Enjoy working independently in a fast-paced technical environment, • Analyze existing architecture to make consistent improvements, • Possess excellent analytical and problem-solving skills, • Demonstrate curiosity with regard to software, • Provide on-call support to external customers, • Work with cross-functional teams to troubleshoot issues, • Develop IVR applications using a variety of technologies, including Java, .NET, VXML, JavaScript, JRuby, and Groovy, • Apply advanced knowledge of the Object-Oriented principles and best practices of software development to enhance products and customer experience, • Perform design and code reviews, • Learn and implement a wide range of technologies that integrate solutions with customers, • Transition solutions to internal and external platform teams, • Prioritize and juggle between multiple projects based on customer needs, • Communicate with external customers as required, • A Bachelor's degree in Computer Science/Engineering or a related field, or equivalent experience, • 5+ years as a senior IVR, Java, or .NET developer, • 2+ years’ experience as a Lead Engineer, • Proven track record of developing high-quality software, • Demonstrated ability to achieve stretch goals in a highly innovative and fast-paced environment, • Ability to communicate with developers, executive managers, and external customers, • Experience with VXML, ASR, Call Center Telephony, and IVR development platforms such as Cisco CVP or Genesys, • Experience with emerging AI technologies, • Deep understanding of the principles of IVR Voice User Interface design, • Effective time management, organizational, and prioritization skills, • Strong sense of responsibility, accountability, and passion about quality of work, desire to learn, and take ownership, • Very strong verbal and written communication skills, • Experience in MVC frameworks, preferred., • Interest in data collection and analytics, preferred., • An understanding of multiple SDLC practices, preferred., • Proficiency in at least one modern programming language such as Java, C#, or C++, preferred., • Working with UNIX/Linux/OSX, preferred., • Familiarity with JavaScript, Ruby on Rails, VUI Design, preferred.

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what’s the role all about? We are looking for a Technical Customer Success Specialist to support our Customer Success Managers (CSMs) by providing deep technical expertise across a portfolio of enterprise customers. This role is designed to scale technical knowledge across the Customer Success organization and act as a technical backbone for day-to-day account engagement. You will work in a one-to-many model, partnering with multiple CSMs and supporting approximately 30–50 customer accounts. Your focus will be on answering technical questions, advising on best practices, and helping customers successfully design, operate, and optimize conversational AI solutions built on the Cognigy platform. This role sits at the intersection of Customer Success, Product, and Conversational AI expertise. How will you make an impact? • Act as a shared technical resource for CSMs across multiple enterprise accounts, • Support CSMs with technical topics related to platform usage, solution design, product functionality, demos and best practice, • Provide timely responses to technical questions from CSMs and, where appropriate, directly from customers, • Serve as an escalation point for complex “how does this work” or “how should we do this” questions Conversational AI & Platform Expertise • Advise customers on conversational AI best practices, including dialog design, intent modeling, and flow orchestration, • Support NLU configuration, training, testing, and optimization, • Provide guidance on the application of generative AI and agentic AI concepts within enterprise conversational solutions, • Help customers understand platform capabilities, limitations, and recommended patterns Contact Center & Enterprise Context • Support customers operating conversational AI solutions within contact center environments (voice and digital), • Provide high-level guidance on integrations with CCaaS, CRM, and backend systems, • Help customers troubleshoot issues related to conversation behavior, routing, and experience design Collaboration & Feedback Loop • Collaborate closely with Support, Product, Engineering, and Professional Services to resolve customer issues, • Identify recurring themes, gaps, or improvement opportunities and feed insights back to internal teams, • Contribute to internal documentation, enablement materials, and best-practice guides for CSMs Scale & Efficiency • Help standardize technical guidance across the customer base, • Enable CSMs to handle more technical conversations independently over time, • Improve internal processes and documentation to support a growing enterprise customer footprint Have you got what it takes? • 3–5 years of experience in conversational AI, virtual agents, or intelligent automation, • Experience in a customer-facing technical role (Customer Success, Solution Consulting, Technical Support, or Professional Services), • Experience supporting enterprise customers in a one-to-many or scaled model Technical Expertise • Strong understanding of conversational AI fundamentals, including:, • NLU concepts (intents, entities, training data, evaluation), • Generative AI and LLM-based conversational systems, • Agentic AI and multi-step orchestration patterns, • Solid understanding of contact center operations and customer service workflows, • Ability to analyze conversational behavior and explain technical concepts to non-technical stakeholders Personal Attributes • Structured, organized, and comfortable juggling multiple customers and priorities, • Clear communicator with a pragmatic, solution-oriented mindset, • Curious and eager to stay current with advancements in conversational and generative AI, • Strong sense of ownership and customer focus You will have an advantage if you also have: • Hands-on experience with enterprise conversational AI platforms, • Familiarity with Cognigy or similar products, • Experience working with voice automation and CCaaS integrations About Cognigy NiCE Cognigy delivers AI that works—fast, human, and enterprise-ready. As the leading AI-first CX platform built for real-world scale, we combine Generative and Conversational AI through orchestration, tools, and enterprise systems to power Agentic AI. Backed by global CX leader NiCE, we empower brands with AI Agents that redefine customer experiences and achieve measurable ROI—instantly, across every channel and in 100+ languages. Requisition ID: 10131 Reporting into: Team Lead, CSM Role Type: Individual Contributor About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

Join AutogenAI – Revolutionizing Proposal Writing with generative AI AutogenAI is a leader in generative AI SaaS, transforming how organizations draft and optimize winning proposals through cutting-edge natural language processing technology. We are one of the fastest-growing AI companies in the world, expanding rapidly to meet the increasing demand for AI-driven solutions across industries. Our innovation stems from a belief that language AI technology will revolutionize business communication over the next decade. We empower our clients to grow faster and more efficiently by delivering AI language engines customized to their needs that save time, improve content quality, and increase win rates in highly competitive markets. AutogenAI is a company where everyone can have a career-defining experience and success is achieved by fostering a culture where innovation and ambition thrive. As we scale, passionate professionals are invited to join our journey of innovation, helping shape the future of AI-powered business solutions. You've spent years mastering proposal development. You understand compliance matrices, scoring criteria, and review cycles in ways most people never will. You've navigated procurement bureaucracy, managed impossible deadlines, and turned vague requirements into winning narratives. Now imagine your methodology becoming the foundation for how thousands of proposal teams work. AutogenAI created the category of AI-powered proposal development. We weren't first to market - we invented the market. While others are still trying to figure out how to apply generic AI to proposals, we've been building purpose-built linguistic engines specifically for proposal development since before ChatGPT existed. We need battle-tested proposal professionals who can translate hard-won expertise into intelligent workflows. Not technologists trying to learn proposaling. Not consultants who think traditional methodology is the ceiling rather than the foundation. Your expertise matters more than your credentials. We don't care if you're APMP certified or Shipley trained - we care if you've lived through 100+ competitive evaluations and can tell us what actually drives win rates versus what the textbooks say. We care if you can see where the industry is going, not just where it's been. This isn't a lateral move into sales support. This is your expertise becoming product capability. Your process knowledge influencing platform architecture. Your voice shaping how AI understands proposal development. The Role: Principal Proposal Solutions Consultant You'll work as a domain expert alongside our sales team, demonstrating how AutogenAI supports the full end-to-end proposal lifecycle for enterprise customers. This is an expert-to-expert role focused on showing proposal teams how they'd actually use our platform to capture, plan, create, review, and submit winning proposals What This Role Is: • Working hand-in-hand with Sales on new business acquisition, • Translating your proposal methodology into platform workflows and demo narratives, • Engaging prospects from opportunity qualification through evaluation and proof of concept, • Influencing product roadmap based on proposal workflow intelligence, • High visibility with enterprise proposal directors, capture managers, and C-suite buyers What This Role Isn't: • Security/integration architecture (we have Technical Pre-Sales for infrastructure, compliance, and systems integration), • Primary owner of implementation or post-sales onboarding (Customer Success leads delivery post-deal, though you may lend expertise on complex situations), • Generic solutions consulting (you're a domain specialist, not a generalist) Geographic Scope: This role supports US opportunities. Our UK and EMEA markets are managed by dedicated resources in region. • Workflow & Use Case Design, • Translate proposal team processes into AutogenAI workflows, prompting strategies, and content generation paths, • Engage peer-to-peer with proposal professionals, understanding scoring criteria, proposal structures, and review cycles, • Create solution narratives demonstrating how the platform fits their proposal methodology and delivers measurable cycle time reduction, • Success metric: Prospects should clearly articulate how AutogenAI changes their proposal process after your engagement, • Customer Demo Development, • Build customer demos using prospect's actual RFP and supporting materials in our demo environment - giving them the full feel for how the platform fits their specific proposal requirements, • Showcase real proposal lifecycle stages: capture, planning, RFP parsing, content creation, review cycles, compliance checks, and submission, • Maintain demo asset library designed to show industry-specific value, • Success metric: Demo environments should reflect prospect's actual proposal complexity and workflows, • Sandbox & Hands-On Evaluation Environments, • Configure and manage short-term evaluation environments for hands-on testing, • Build out sample data, templates, prompts, content libraries, and governance settings, • Provide platform capability training to prospective users, extending the customer demo into a hands-on environment where they can experience the platform firsthand, • Support structured proofs of concept to validate solution fit and build internal champions, • Success metric: 70%+ of PoC participants report AutogenAI would improve their proposal quality or efficiency, • Competitive Positioning & Evaluation Management, • Articulate AutogenAI's differentiation against content management platforms, proposal automation tools, and adjacent solutions, • Handle competitive evaluations and bakeoff scenarios with confidence in our unique capabilities, • Provide intelligence on competitive positioning, feature gaps, and market messaging, • Success metric: Win competitive evaluations where prospect has conducted fair side-by-side assessment, • Deal Cycle Support, • Partner with Account Executives from opportunity qualification through close, • Lead expert-to-expert conversations with proposal managers, proposal directors, capture managers, and procurement teams, • Collaborate with Technical Pre-Sales to ensure solution design aligns with validated architecture and security parameters, • Success metric: 80%+ advancement rate from qualified demo to evaluation stage, • Product & Feedback Collaboration, • Jump into sprints and product development initiatives with frequent consultation with the Build Team, • Provide structured product feedback informed by proposal workflows, competitive signals, and deal cycle insights to ensure we're delivering relevant solutions to user needs, • Identify recurring feature requests and solution gaps to support roadmap prioritization, • Represent the voice of proposal practitioners internally and help level up proposal knowledge across the sales organization, • Success metric: Your feedback should drive at least 2-3 roadmap items per quarter, • Domain Expertise:, • Deep understanding of proposal strategy, scoring criteria, and proposal lifecycles across multiple pursuit types, • Credibility to engage peer-to-peer with enterprise proposal directors, capture managers, and proposal center leadership, • Real-world scar tissue from competitive environments - we value what you've learned from losses as much as wins, • Process Translation Skills:, • Ability to break down complex proposal processes into discrete workflow steps, decision points, and content generation paths, • Experience mapping tools and systems to proposal team operating models, • Comfort translating process knowledge into software requirements and configurations, • Technical Aptitude:, • Comfort learning and working with enterprise software platforms quickly, • Ability to set up realistic demonstration environments that reflect actual proposal workflows, • Capability to troubleshoot basic technical issues and communicate effectively with engineering teams, • Quick learner who can master new platform capabilities and translate them into customer value, • Demo Craft & Storytelling:, • Skilled at building targeted demonstrations that go beyond feature presentation, • Ability to adapt messaging and depth based on stakeholder role (practitioners vs. executives vs. procurement), • Comfort presenting complex workflows in digestible, compelling narratives, • Commercial Mindset:, • Curious, pragmatic, and comfortable operating in a fast-moving scale-up environment, • Understanding of sales cycles, deal qualification, and pipeline management, • Ability to prioritize competing demands and juggle multiple evaluations simultaneously, • Stakeholder Influence:, • Confident engaging with senior decision-makers and domain experts, • Skilled at building consensus across diverse stakeholder groups, • Comfortable challenging assumptions and pushing back constructively when needed, • Experience: 7+ years in proposal management, technical writing, capture management, or proposal consulting roles within complex or regulated industries. You should have made significant contributions to competitive proposals with documented success., • Platform Learning Ability: Demonstrated ability to quickly learn and master enterprise software platforms, set up demonstration environments, and translate software capabilities into customer value. You don't need to be a developer, but you should be comfortable working with technology and learning new tools rapidly., • Track Record: Proven success producing high-quality responses, winning competitive evaluations, and working across multiple stakeholders. Ability to articulate your impact on win rates, cycle time, or quality metrics., • Communication Skills: Confident presenting to senior stakeholders, facilitating expert-to-expert discussions, and adapting technical depth to audience., • Education: Bachelor's degree or equivalent experience in relevant fields such as Communications, Business, English, Law, Journalism or Technical Writing. Industry Background: Direct experience in proposal-intensive sectors: • Federal government contracting (especially Defense, Aerospace, or Intelligence), • State & local government, • Infrastructure & engineering, • Professional services consulting Competitive Environment Experience: Track record working in highly competitive proposal environments where win rates matter and differentiation is hard. Forward-Thinking Perspective: Interest in where proposal development is heading, not nostalgia for where it's been. Comfortable with ambiguity and rapid evolution. Platform Familiarity: Previous experience evaluating, implementing, or using proposal automation tools, content management systems, or AI-powered writing platforms. Compensation and Benefits: • Competitive Salary: $110,000 - $135,000 depending on specific experience and qualifications relevant to the role., • Performance Bonuses: Opportunities for performance-based incentives, • Stock Options: Meaningful equity in the company., • Comprehensive medical/dental/life insurance: Insurance coverage for individuals and families partially paid by the company as well as opportunity to participate in pre-tax health Flexible Spending Account., • Retirement Plan: Ability to invest your pre-tax dollars in a 401(k) retirement plan with company matching contributions., • Paid Time Off: Unlimited vacation (Yes, you read right!), • Flexible Work Options: Hybrid working, with 2 days per week in our buzzing NYC Midtown office, • Paid parental leave: 16 weeks if you’ve just given birth, 4 weeks if your partner has just given birth (after one year of year of service), • Additional Perks: Your choice of laptop (Mac or Windows), regular company events to connect with teammates, and opportunities for continued professional development. These aren’t just principles we print and forget – they’re how we work, how we treat each other, and how we deliver for our customers. They shape the company we are, and the one we aspire to become. • Customers, Always: Everything starts with our customers. We walk in their shoes, speak their language, and build for their delight and success. We win when they win., • Make It Happen: We move fast and take ownership. No waiting, no red tape – just action, urgency, and focus on outcomes. We ask for forgiveness, not permission., • Learn and Invent: We stay curious. We learn what we can from past masters - and make up the rest. Change is constant, and so is our growth., • Act Like Owners: Titles don’t solve problems - people do. We own challenges, break the rules when it’s necessary, and focus on what matters., • Turn It Up to 11: There is no “Good enough”. We raise the bar, push boundaries, and keep building. There’s always a next level., • Lead With Respect: We listen first, speak honestly, and value every perspective. Integrity, follow-through, and kindness matter., • Build Trust Through Transparency: We default to openness. We give feedback, share information, and assume positive intent - no secrets, no silos. AutogenAI is an merit-based equal opportunity employer, drug-free workplace, and complies with ADA regulations as applicable.

Bellese is a mission-driven Digital Services Company committed to pioneering innovative technology solutions in civic healthcare. Our dedication lies in making a meaningful impact on public health outcomes. Driven by service design, we strive to know the “Why” to understand the healthcare journey for patients, caregivers, providers, payers, and policymakers. Our goal is to design and build solutions that reduce confusion, provide clarity, support decision making, and streamline the process so that we and our partners can focus on providing better health outcomes by improving patient care and reducing costs and burden. Bellese Technologies is looking for an experienced Principal Product Manager to lead strategy for one of our distributed teams that support the Centers for Medicare and Medicaid Services (CMS) federal agency. HQR Our team is charged with maintaining and improving the software at the Centers for Medicare and Medicaid Services (CMS) that supports the Hospital Quality Reporting program. Thousands of hospitals across the country depend on these systems to submit quality measure data that reflects the care beneficiaries receive in their facility. Our teams will continuously strive to modernize these systems, while improving them in ways that reduce provider burden and minimize costs to CMS. We do this through HCD and Service design practices, product thinking, and skilled engineering. At Bellese, we’re relentlessly focused on enabling and empowering providers to focus on improving the quality and safety of patient care. As a Principal Product Manager at Bellese, you are a recognized authority in product management, agile delivery, and digital services — setting long-term vision, shaping strategy in partnership with executive stakeholders, and translating high-level goals into roadmaps that drive meaningful outcomes for clients and the communities they serve. You have a deep understanding of the contracting landscape, including how policy, compliance, and procurement shape product decisions. You lead by example rather than authority, mentoring product staff, driving cross-team collaboration, and representing Bellese's product philosophy with clients and the broader civic tech community. Beyond contract delivery, you are a business leader — identifying opportunities for organic growth within your program, supporting company-wide business development initiatives, and partnering with the Product Director to continuously elevate the product management practice. The ideal candidate brings a rare blend of strategic depth, collaborative instinct, and civic purpose. You thrive in the ambiguity of consulting and bring a systems-thinking mindset to every challenge - finding opportunity in every engagement to challenge the status quo and leave things better than you found them. You are equally comfortable in executive conversations and cross-functional team workshops, with a proven ability to align stakeholders toward a shared vision — always with the user at the center. You bring at least 3 years of experience at the Principal level or equivalent and a strong command of horizon three strategy; this is not a delivery role. Experience in the public sector, federal consulting, or a highly regulated industry is a strong plus, as is a background in digital healthcare technology and a passion for mentoring others. If you're driven to shape how technology and policy work together to advance digital services, Bellese is the right place for you. • US Citizenship or documented proof of eligibility to work in the US without Sponsorship, • US Residency for at least the past 3 years, • Able to meet the requirements to hold a position of Public Trust, including successful completion of a US Government background investigation, • Disclaimer: Medical or recreational marijuana use is considered illegal at the federal level, regardless of state laws allowing such, and may affect your ability to obtain Public Trust. See ___, • Remote First, Remote Only Culture, • Four weeks paid time off yearly (prorated based on start date for the first year), • 10 paid floating company holidays, • Flexible schedule, • Work from home setup including a Macbook, • Collaborative, learning environment, • Medical, dental, and company-paid vision insurance, • Optional HSA account with some medical plans and a company contribution, • Company paid basic life and AD&D insurance coverages, • Company paid short and long term life insurance, • Optional critical illness and accident insurance, • 401K plan with 3% safe harbor contribution, • Wellness resources and virtual care, • Perks Plus employee discounts, • You foster a collaborative ethos, driven by the mission to deliver exceptional customer service to clients. You are passionate about Healthcare and changing the healthcare landscape. You’re an out of the box thinker, always striving to know the “why” when it comes to building solutions. You excel in a team-oriented, remote-first environment characterized by mutual respect and open communication. Your adaptability and ability to navigate challenges ensure your success in any situation. 3+ years operating at the Principal or equivalent senior IC level in a Product Management role * Bachelor’s degree or equivalent professional experience * Exceptional command of written and verbal English, with the ability to translate complex technical and policy concepts for diverse audiences * Deep understanding of the consulting mindset working with executive partners and stakeholders * Demonstrated habit of staying current with emerging industry trends, technologies, and methodologies — with the ability to form and articulate informed, evidence-based opinions on how they apply to product strategy, client outcomes, and long-term platform direction * Demonstrated experience owning long-term product vision and strategy across a portfolio of products or complex, multi-team programs * Strong command of modern product management practices including user-centered design, agile delivery, and continuous discovery * Track record of mentoring and elevating less experienced product practitioners * Proven ability to influence and align executive stakeholders, clients, and cross-functional delivery teams without formal authority * Experience contributing to business development efforts including proposals, client relationships, or practice growth initiatives * Familiarity with healthcare data standards, regulations, and systems — such as CMS programs, FHIR, eCQMs, or value-based care initiatives * Prior professional services, government, or federal consulting experience * Familiarity with procurement and contracting processes in the public sector or a highly regulated industry * Experience working directly with CMS, HHS, or similar federal health agencies * Familiarity with ATO processes, FedRAMP, or other federal compliance frameworks * Experience with quality reporting, payment models, or public-facing healthcare transparency programs * 2+ years working on a remote team, preferably in a leadership position $160,200 - $191,700 a yearThe Salary range for Principal Product manager is $160,200 to $191,700The Salary range for Principal Product manager is $160,200 to $191,700 U.S. citizen or legal right to work in the United States without sponsorship We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Serverfarm is a leading developer and operator of data centers with over 750+ locations and key customer relationships in 45 countries. We're revolutionizing how data centers operate across North America, Western Europe, and Israel, serving the world's leading technology and hyperscale companies. With Manulife Investment Management's acquisition in 2023 and our award-winning InCommand platform we're positioned for explosive growth as AI adoption and cloud migration drive unprecedented demand for data center capacity. A career at Serverfarm means being at the forefront of digital infrastructure innovation, where your work directly impacts how the world's data is managed and secured. As we target 4x growth over the next four years, you'll have unprecedented opportunities to take on new challenges, develop cutting-edge skills, and grow your career across our expanding global operations. Join our team of innovators and help shape the future of sustainable data centers while building a career without boundaries. • Develop and maintain global consistent colocation design standards to drive equivalent resilience in new and existing data centers., • Support the deployment of new ServerFarm products in colocation data centers in a consistent way, including liquid cooling and high-density racks and systems to support hyperscale requirements for Cloud-compute, Machine Learning and AI services., • Reviews and updates global design standards and generational data center template designs., • Support development and operational engineering teams to review and accept proposed changes to site-specific infrastructure at ServerFarm data centers to validate standards, and to identify and document Accepted Deviations when appropriate., • Work with internal and external global teams to drive consistent standard solutions to expedite review processes and drive cost efficiency., • Set up global strategies to deploy specific customer products or design, and to drive consistency and efficiencies for delivering customer requirements. Functionally decompose complex problems into simple, straight-forward solutions., • Documentation, release and management of design guides, standards, specifications and procedures., • Assist in the career development of others, actively mentoring individuals and the community on advanced technical issues and helping managers guide the career growth of their team members, • 35% domestic and international travel., • Bachelor’s degree in electrical or closely aligned engineering discipline, or commensurate industry experience or military experience in lieu of degree may be acceptable., • 6+ years of electrical non-intern engineering experience in Mission Critical facilities including, but not limited to: data centers, power generation, oil/gas, and other mission critical facilities and/or infrastructure. (Experienced Engineer), • 2+ years of experience defining system-level architecture, performance, and equipment requirements, conceptual designs, project documentation and project delivery and hand-off., • Chartered or Professional Engineer (PE)., • Experiene of working with large global data center providers in multiple regions globally., • Knowledge of local building codes and safety regulations in multiple jurisdictions, • Ability to develop new concepts through exploration, design, testing and into deployment/mass production., • Proven track record in creating and releasing high quality, consistent documentation for processes, standards and procedures., • 5+ years of leading root cause analysis of equipment or system failures as well as incident support management, • Knowledge of critical data center equipment (Generators, Uninterruptible Power Supplies, Switchgear, Transformers, Power Feeders, Chillers, Plumbing, Fire Detection/Suppression, Air Handling Units, Computer, • Room Air Handling/Conditioning Units, Chillers, UPS, CRAH, CRAC...), • Demonstrated knowledge of electrical design codes in different locations, knowledge working with SPOF, • Strong record of mentoring and growing teams

At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. Today, LangChain, LangGraph, LangSmith, and Agent Builder are used by teams shipping real AI products across startups and large enterprises. Millions of developers trust LangChain to power AI teams at companies like Replit, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, and 35% of the Fortune 500. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. LangChain is looking for a Flagship Events & Experiences Lead to own and scale our flagship user conference, Interrupt, and define how we bring the LangChain brand to life through world-class experiences. This is a highly strategic and operational leadership role responsible for building a repeatable, scalable events engine—starting with Interrupt and extending into future global experiences. You will ensure every event not only delivers an exceptional attendee experience, but also drives measurable business outcomes across pipeline, community growth, and brand affinity. You’ll sit at the center of Marketing, Sales, Developer Relations, Product, and Executive Leadership, acting as the connective tissue that brings our ecosystem together in real life. We’re looking for someone who can operate at both 30,000 feet and ground level—setting vision, building systems, and executing flawlessly. Own and Scale Interrupt (Flagship User Conference) Lead the end-to-end strategy and execution of Interrupt, from vision and positioning to on-site experience and post-event impact. Establish Interrupt as the defining event for builders and leaders in AI agents. Build a Scalable Event Engine Design and implement repeatable systems, playbooks, and vendor frameworks that allow Interrupt and future events to scale globally without adding operational complexity. Deliver Operational Excellence Own execution across all milestones—timeline, vendors, production, content, and on-site experience—ensuring events are delivered on time, on budget, and at the highest quality bar. Drive Measurable Business Impact Define success metrics across pipeline, engagement, and community growth. Build reporting frameworks that connect event performance directly to business outcomes and inform future strategy. Lead Cross-Functional Alignment Partner closely with Marketing, Sales, DevRel, Product, and Executive teams to align on goals, audience, content, and follow-up strategy. Act as the central driver that removes bottlenecks and accelerates execution. Own Budget & Vendor Strategy Manage large-scale event budgets with full accountability. Optimize vendor relationships, negotiate effectively, and ensure efficient allocation of spend with zero overruns. Enable Regional & Field Teams Develop standardized tools, templates, and playbooks that empower regional teams to execute high-quality events aligned with the Interrupt brand and experience. Build Stakeholder Trust Operate with a high level of transparency and reliability. Provide clear communication, proactive updates, and consistent delivery that builds confidence across leadership. * 6+ years of experience in event marketing, experiential marketing, or large-scale conference production * Proven experience owning and scaling flagship events or user conferences (1,000+ attendees) * Strong track record of delivering events tied to pipeline, revenue, or community growth * Deep expertise in event operations, vendor management, and production * Experience building repeatable systems and scalable playbooks * Exceptional cross-functional leadership and stakeholder management skills * Highly organized with the ability to manage complex, multi-workstream programs * Data-driven mindset with experience in event reporting and ROI measurement * Comfortable operating in fast-paced, high-growth environments * Experience in developing and leading developer-focused events, AI, or technical audiences * Background in B2B SaaS or infrastructure companies * Familiarity with ABM and field marketing integration * Experience working with global events across North America and EMEA Interrupt is more than an event—it’s where the LangChain ecosystem comes together to build, learn, and shape the future of AI agents. This role is critical to turning that vision into a scalable, repeatable growth engine for the business. We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. Benefits include things like medical, dental, and vision coverage, flexible vacation, a 401(k) plan, and life insurance. Actual compensation and offerings will vary based on role, level, and location. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. Compensation: $210,000-250,000

Location: This position may work remotely anywhere in the United States of America with significant business travel to and from prospect/client sites and/or the Quantum Health home office in Dublin, OH. ***We have a strong preference for someone located in the designated region. Who we are Founded in 1999 and headquartered in Central Ohio, we’re a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we’re on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most a We’re committed to building diverse and inclusive teams – more than 2,000 of us and counting – so if you’re excited about this position, we encourage you to apply – even if your experience doesn’t match every requirement. About the role The Consultant Relations Manager is responsible for executing field-level consultant engagement activities to strengthen Quantum Health’s presence within assigned consulting firms and territories. This role focuses on building and expanding relationships with producers, account managers, and analyst teams, delivering Quantum Health messaging, identifying near-term opportunity signals, and ensuring consultants understand our product portfolio, differentiation, and value story. The Consultant Relations Manager acts as the frontline educator and relationship developer, supporting territory sales teams by activating consultant influencers and surfacing actionable insights. What you’ll do (Essential Responsibilities) • Territory Relationship Development, • Build and maintain recurring interactions with consultants, brokers, and office influencers., • Conduct education sessions, product updates, and events., • Maintain high-frequency market presence across assigned territory., • Sales Activation & Opportunity Identification, • Surface emerging opportunities, buying signals, and account-level context for Sales VP/BD teams., • Ensure consultants are aware of Quantum Health offerings, product updates, pricing flexibility, and competitive differentiation., • Support RFP awareness and influence during the buyer journey., • Focus on identifying and sourcing opportunities through Consultants and introducing to appropriate sales resources, and assisting as client moves through the funnel., • Market & Competitive Intelligence, • Capture consultant perceptions, emerging competitor themes, price sensitivity, and ROI expectations., • Report insights to Sales, Product, Marketing, and Consulting Relations leadership., • Territory Planning & Execution, • Develop and maintain a territory plan aligned with Quantum Health priorities, event calendars, and relationship-building objectives., • Coordinate activities with VPs of Sales and Business Development Team., • Experience: 2 to 4 years experience in healthcare benefits, point solutions, consulting, or navigation., • Experience working directly with consultants/brokers to sell or position employer healthcare solutions., • Strong execution focus—ability to build relationships across multiple office types and maintain a high-volume engagement cadence., • Ability to communicate current-state product, value story messaging, and performance metrics to external partners., • Must thrive in field-facing work; requires 50%+ travel., • Commitment to safeguarding company and member data in accordance with all policies., • Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams & Zoom), and telephones efficiently., • A high degree of personal accountability and trustworthiness, a commitment to working within Quantum Health’s policies, values and ethics, and to protecting the sensitive data entrusted to us. #LI-AT1 #LI-Remote What’s in it for you • Compensation: Competitive base and incentive compensation, • Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more., • Retirement: 401(k) plan with up to 4% employer match and full vesting on day one., • Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more., • Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development., • Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision., • Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more! What you should know • Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite., • Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check., • Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we’re committed to empowering our ERGs, and we’re proud to be an ___., • Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds., • Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate’s unique combination of experience and qualifications related to the position., • Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship., • Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party. Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, ___ to submit a recruitment accommodation request. Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending in @quantum-health.com. Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you’ve encountered a recruiting scam, report it to the ___ and ___.

Calendly is the scheduling automation platform used by millions for eliminating the back-and-forth emails to find the perfect time — and so much more. As a much-loved brand powering meetings for millions every week, Calendly has built a remarkable GTM machine. A fundamental part of Calendly’s self-serve success and the opportunity ahead is based on how we enable millions of people per year to learn about, and be successful with Calendly. In this newly created role, you will have overall responsibility for our Self-Serve Content & Web function. You and your team will be responsible for our self-serve properties and content, which currently includes Calendly’s Marketing Website, Help Center, developer portal, careers site, and more. Core to the function’s success will be how we deliver high quality self-serve content for prospects and users, and how we transform what we have in the market today to be truly at the forefront of self-serve experiences. The team is made up of developers, operations managers, designers, content creators (in our Customer Education team), and strategists with experienced managers supporting you. This is not a traditional marketing website role – you will drive a transformative vision for self-serve content, unified self-serve experiences, conversion rate optimization, and how we represent Calendly’s brand in-market. You will report directly to our VP, Growth, and work very closely with our Analytics, Brand and Product Marketing, Lifecycle, and many other partners across the business. In a typical week, you could be working on: • Building out and supporting the delivery of our web and self-serve content vision and roadmap – guiding the team as they make strategy, design, content, and tooling decisions to execute against this roadmap, and packaging the vision and decisions for leadership review and feedback, as appropriate., • Helping evolve the customer education team to think about the entire prospect and user journey, giving feedback and direction on content quality, strategy, and distribution., • Overseeing our experimentation program – supporting our Website Strategy and Web Operations leaders to prioritize experiments that support the goals of the web properties., • Supporting our top-of-funnel organic growth (predominantly organic search, landing pages, etc.) through an SEO/AEO strategy executed by our Website Strategy Lead and agency partners., • Ensuring a tight feedback loop and partnership with our Support organization, so self-serve content responds to real-customer insights and opportunities, and with other partners across the Business that we support., • Regularly reviewing dashboards, analytics, and custom analyses to help you understand exactly how prospects and customers consume content, navigate sites, and the business grows., • Managing and mentoring your team, ensuring consistent alignment towards goals, a clear understanding of what amazing looks like, and consistently pushing the team on new ways of thinking about great execution, content, and design., • At least 8+ years of experience in Website and/or Content Marketing roles in B2B Saas, including significant leadership experience., • Content skills - outstanding written communication skills and love communicating value in a clear, human way. You know a lot about customer education, content marketing, and have experience across other mediums too., • Technical marketing skills – you’ve spent enough time in Content Management Systems, analytics platforms, session recording tools, interactive demo tools, and know the lay of the land. You’re not a developer, and not the most technical on the team, but you’re AI-savvy, understand how it all works, what’s happening in the industry, and opportunities that exist., • Analytical skills – you’re not quite an analyst but able to tell a story with data, and even access, transform and analyze data at a basic level., • An eye for design – you have a good sense of what great web design looks like, and can partner with designers to give constructive feedback with a vision in mind., • A strong sense of creativity – you’re always dreaming up big ideas, trendscraping the latest by best-in-class companies, and eager to try anything., • You are both a visionary and a driver. We’re building a new way of doing things. To be successful you’ll be able to dream up and articulate the top of the mountain, build a plan, ensure your team is onboard, and push yourselves to execute to a point of impact or learning – with positive energy, clarity and in a highly collaborative manner., • Bonus: Experience in a hybrid PLG/SLG business where you have worked in service of both self-serve and enterprise customers., • Authorized to work lawfully in the United States of America as Calendly does not engage in immigration sponsorship at this time Ready to make a serious impact? Millions of people already rely on Calendly’s products, and we’re still in the midst of our growth curve — it’s a fantastic time to join us. Everything you’ll work on here will accelerate your career to the next level. If you want to learn, grow, and do the best work of your life alongside the best people you’ve ever worked with, then we hope you’ll consider allowing Calendly to be a part of your professional journey. If you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process, please contact us at ___. Calendly is registered as an employer in many, but not all, states. If you are located in Alaska, Alabama, Delaware, Hawaii, Idaho, Montana, North Dakota, South Dakota, Nebraska, Iowa, West Virginia, and Rhode Island, you will not be eligible for employment. Note that all individual roles will specify location eligibility. All candidates can find our Candidate Privacy Statement ___ Candidates residing in California may visit our Notice at Collection for California Candidates here: ___ The ranges listed below are the expected annual base salary for this role, subject to change. Calendly takes a number of factors into consideration when determining an employee’s starting salary, including relevant experience, relevant skills sets, interview performance, location/metropolitan area, and internal pay equity. Base salary is just one component of Calendly’s total rewards package. All full-time (30 hours/week) employees are also eligible for our Top Performer Bonus program (or Sales incentive), equity awards, and___. Calendly uses the zip code of an employee’s remote work location, or the onsite building location if hybrid, to determine which metropolitan pay range we use. Current geographic zones are as follows: • Tier 1: San Francisco, CA, San Jose, CA, New York City, NY, • Tier 2: Chicago, IL, Austin, TX, Denver, CO, Boston, MA, Washington D.C., Philadelphia, PA, Portland, OR, Seattle, WA, Miami, FL, and all other cities in CA., • Tier 3: All other locations not in Tier 1 or Tier 2 Tier 1 Salary Hiring Range $217,143.36 - $325,715.04 USD Tier 2 Salary Hiring Range $199,048.08 - $298,572.12 USD Tier 3 Salary Hiring Range $180,952.80 - $271,429.20 USD

Rowan Digital Infrastructure is looking for an experienced energy professional to lead energy strategy for our growing portfolio of data center locations. Rowan Digital is an equal-opportunity employer. Rowan Digital Infrastructure is redefining how data centers are delivered—faster, smarter, and

Two (2) or more examples of successfully leading software, data center, and/or on-premise infrastructure engineering teams in adoption of cloud, hybrid and on-premise cloud-native architecture. Principal Cloud Architect with extensive experience in cloud computing that includes on premise, hybrid, a

CallMiner seeks a skilled Customer Success Director to join our Customer Retention Team. In this role, the Customer Success Director drives business value for our key business Process Outsourcing (BPO) partners by ensuring a swift realization of benefits and expertly guiding them through the Conversation Intelligence & Automation maturity curve while optimizing a Center of Excellence. They balance and prioritize both tactical and strategic customer needs to ensure robust Gross Renewal Rates (GRR) and Net Dollar Retention (Net$Ret) forecasts and results. Their primary goal is to drive adoption, retention, expansion, and long-term strategic partner growth by aligning our technology to BPO business goals and operational workflows. • Manage a portfolio of BPO partners, align goals, foster strategic partnerships, and ensuring exceptional customer experiences., • Build strong trusted advisor relationships with BPO leadership and internal CallMiner teams to enable collaboration and alignment across all levels., • Represent CallMiner as the primary point of contact for BPO partners, ensuring a single, consistent voice for escalation and issue resolution., • Lead structured onboarding and enablement programs for new and existing BPO partner implementations, including change management and rollout expert coaching tailored for the BPO environment., • Co-create and implement scalable success frameworks through Center of Excellence for repeatable best practices that BPOs can deploy across their client portfolios and industry verticals., • Support sales, marketing and our BPO partners to develop a Go To Market strategy that can drive additional revenue opportunities., • Monitor platform adoption and usage across BPO client teams, proactively identifying and addressing risks and adoption gaps., • Own retention & collaborate on growth opportunities for your BPO book of business, exceeding $8 million, by driving renewal alignment and business value discussions., • Identify upsell and cross-sell opportunities within the BPO ecosystem; collaborate closely with sales and revenue teams to develop business cases and joint strategies., • Partner with Succes Strategy to influence partner engagement models that optimize BPO success in onboarding and servicing their clients with CallMiner solutions., • Define and track outcome-focused use cases that are aligned with the goals of the BPO clients and their customers., • Use Gainsight and other platform tools to operationalize account health, align team efforts, and ensure transparent execution of success plans., • Act as a thought partner, challenging and guiding BPOs to define, build, and measure strategic Conversation Intelligence use cases that drive quantifiable business impact., • Influence the CallMiner product roadmap by collecting, consolidating, and advocating partner feedback and innovation ideas., • Collaborate with marketing to capture and promote compelling BPO success stories via case studies, events, and industry webinars., • Collaborate with cross-functional teams — sales, product, marketing, operations — to deliver seamless execution supporting BPO partner success., • Proactively identify potential issues or conflicts and lead cross-team initiatives to quickly resolve escalations and maintain partner satisfaction., • Champion operational best practices and continuous improvement methodologies that scale CallMiner’s impact within BPO customers., • 4+ years in customer success, account management or client relations., • Bachelor's degree in a business-related major or equivalent work experience., • Experience developing and managing B2B customer relationships., • Experience managing BPOs and/or channel partners., • Experience with the development, execution, and overview of account plans., • Ability to manage customer expectations and be assertive, persistent, and persuasive., • Able to engage management decision makers and influencers at any level., • Excellent communicator with strong written and verbal communication., • Demonstrated ability to understand customer requirements and translate into a quantifiable solution., • Strong financial acumen with experience supporting revenue generating or cost reduction initiatives., • Ability to effectively prioritize workload and manage changes in priority and direction., • Must be computer literate; have experience using Microsoft Office Suite and other customer centric software., • Based out of our Waltham, MA office or remote., • Potential travel up to 30%., • Bi-lingual speaker preferably Spanish language., • Prior experience in Customer Success or Account Management in a SaaS environment. CallMiner's core set of values – from teamwork and ownership to success and joy – serve as a touchstone for what we strive to create in a workplace culture and weave through everything we do as a company. We believe that by building a team of brilliant, inspired people, we can truly accomplish amazing things together. We are committed to providing an inclusive and equitable workplace where everyone feels accepted, valued, and understood. Our strong commitment to a positive workplace has earned us the recognition of a 2024 Top Place to Work by the Boston Globe. At CallMiner, we believe having a work-life balance is key to being able to deliver your best every day. We strive to offer a well-rounded and generous benefits package designed to provide the coverage options and flexibility to meet both individual and family needs. This includes reimbursement programs for both fitness and tuition, generous PTO including an annual volunteer day, paid maternity, parental leave and more. We are an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, ancestry, disability, sexual orientation, marital status, veteran status, gender identity, or any other characteristic protected by applicable federal, state, or local laws.

Who We Are For over 20 years, SPINS has been a leader in recognizing the transformative power of data in retail. We offer our clients cutting-edge tools to attract attention from a fast-growing segment within the Health & Wellness industry, the values-based consumer. Nearly half of shoppers prioritize products that emphasize wellness, social responsibility, and sustainable practices. SPINS retail consumer insights, analytics, and consulting services give our clients a competitive advantage to increase their share of this growing market. Our data is the most comprehensive and accurate in the industry, allowing clients to power AI models and machine learning algorithms that help them better understand and meet their customers' needs. At SPINS, behind all of our impressive data is our real differentiator, our people. We pride ourselves on our collaborative, flexible, and communicative culture that puts people at the center of everything we do. Senior Customer Success Manager Summary The Customer Success Manager will be assigned a book of business according to the strategic needs of the segment. This high-impact role will handle multiple clients in an entrepreneurial, problem-solving environment. You will be responsible for renewing and growing your clients’ business by acting as a 'trusted advisor'; gaining a deep understanding of their business, challenges, needs, and goals, and helping them derive maximum value with SPINS. This position offers the opportunity to collaborate with customers and internal teams across SPINS to educate, engage, and empower customers to achieve their strategic goals, reporting to the Manager, Customer Success within the Success Organization. Job Duties & Responsibilities • Become a SPINS product expert and use this knowledge to educate, coach, and mentor clients on our data, tools, and solutions., • Distill best practices across client base and deliver insights and advice based on those practices., • Independently own customer retention and growth, including communication, system entry and mitigation of potential retention risk., • Manage proactive communication and client touch points including change management from a data and product perspective., • Develop strategies to expand engagement, enable adoption and mitigate churn to drive long-term account growth., • Cultivate strong customer champions and advocates., • Anticipate client needs and manage client escalations that are raised to you from your sales and support partners and the customer., • Act as the voice of your customer by capturing and communicating client needs and feedback to Product and Data teams. Requirements: Education & Experience • BA/BS degree in Business Administration or related quantitative field of study., • 3-5 years of experience in customer-facing success, account management, sales or strategic consulting role; enterprise software or SaaS experience is preferred., • Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization, including executive and C-level., • Demonstrated ability to creatively problem solve and solution to drive customer value with SPINS data and products, • Technical aptitude, analytical mindset and intermediate or higher experience with Microsoft Excel and PowerPoint, • Self-starter manages time efficiently, able to complete work in a timely manner without active supervision is required., • Ability to prioritize and multitask while maintaining diplomacy, tact, and poise under pressure when working through customer issues., • Strong interpersonal skills and experience building collaborative relationships both internally and externally to facilitate a flawless customer experience., • Can-do, positive, and team-oriented attitude, • Experience working with syndicated data (preferred SPINS, The Nielsen Co., IRI and/or data in a, • Consumer-Packaged Goods manufacturing setting) is required The following is strongly preferred: • CPG, Retail, or natural/specialty industry is a plus., • Familiarity of contract management systems including DocuSign, Salesforce and or other CPQ management tooling is preferred Salary Range: $95,000 - $105,000 + 20% variable Note: Applicants must be authorized to work for any US employer. We are unable to sponsor or take over sponsorship of an employment Visa at this time. #LI-SB1 #LI-Hybrid What SPINS Offers We have enjoyed tremendous growth over the years and, as a leader in a fast-growing industry, we have no plans to slow down! While all that growth brings excitement, it is also an opportunity for SPINS to show it values the health and wellness of its team members. • We embrace hybrid work options so that you have the flexibility to create a work/life balance that actually works!, • Each employee is allotted paid time to use to volunteer with an organization of their choice and charitable donations are matched., • Semi-annual company-wide employee survey that is used to shape company programs, perks, and culture. The SPINS Way • Direct – We communicate with clarity, honesty and respect in all situations and embrace opportunities to provide solution-oriented feedback., • Determined – We are committed to overcoming all obstacles to achieve results. We adapt to change, seek opportunities to learn and rapidly translate that learning into action., • Passionate – We go above and beyond to help our partners achieve their goals. We challenge assumptions and are comfortable forging new paths., • Collaborative – We leave our egos at the door, believing that working together we will produce an outcome that’s greater than each individual contribution. For details about the information SPINS’s collects about our applicants and how we use it, please see the SPINS Privacy Policy ___.

The Kestra team has over 400 years of experience in the external and internal cardiac medical device markets. The company was founded in 2014 by industry leaders inspired by the opportunity to unite modern wearable technologies with proven device therapies. Kestra’s solutions combine high quality and technical performance with a wearable design that provides the greatest regard for patient comfort and dignity. Innovating versatile new ways to deliver care, Kestra is helping patients and their care teams harmoniously monitor, manage, and protect life. This position is accountable for the timely & compliant billing of customer orders to patients. When insurance coverage is available, this position is responsible for reviewing patient balances and ensuring accurate billing for services after federal, state and commercial insurance plans have processed their claims. This position will also establish payment arrangements with patients and collect on balances, following KMTS policies and procedures, while minimizing bad debt and continuous improvement of cash flow. This position will work side-by-side with the Director of Collections in improving the overall patient collection process, as well as collaborate with the various customer support teams across the organization to ensure an overall positive customer experience consistent with Kestra core values. ESSENTIAL DUTIES • Ensure patients statements are generating appropriately, reconciling patient balances identified in the revenue cycle management (RCM) system with both the insurance explanation of benefits (EOB) and our statement system., • Supports call center operations by receiving patient inbound calls, assisting patients with any questions or clarifications regarding their billing statement., • Works with the patient to establish payment terms consistent with Kestra policies and procedures, including but not limited to establishing payment plans, assisting the patient in applying for CareCredit or Financial Assistance, and/or negotiating discounts., • Utilize the various RCM systems to assist patients with making credit card and bank account payments, set up payment plans and initiate billing/statement holds., • Research and resolve patient billing concerns, escalating issues as appropriate to leadership., • Identify if specific receivables are to be qualified as refunds, adjustments or write-offs, initiating the appropriate transaction with the RCM system to resolve open accounts receivable (AR)., • Initiate patient outbound calls to drive patient cash collections., • Identify and communicate issues leading to patient complaints to supervisor, enabling continuous process improvement and a positive customer experience., • Review and complete daily /weekly tasks to achieve patient collection goals., • Assist in the development of training materials that will be shared across functions. COMPETENCIES • Passion: Contagious excitement about the company – sense of urgency. Commitment to continuous improvement., • Integrity: Commitment, accountability, and dedication to the highest ethical standards., • Collaboration/Teamwork: Inclusion of Team Member regardless of geography, position, and product or service., • Action/Results: High energy, decisive planning, timely execution., • Innovation: Generation of new ideas from original thinking., • Customer Focus: Exceed customer expectations, quality of products, services, and experience always present of mind. Education/Experience Required: • 5 years of experience in the healthcare billing and/or collection environment, • 3 years of experience in healthcare customer service environment, • 1 year in DME/HME environment, • Experience with Bonafide and/or CollectPlus, • Experience with Salesforce Supervisory Responsibilities • None Work ENVIRONMENT • Fast-paced, remote-based role, • Minimal noise volume typical to an office environment, • Extended hours when needed, • Kestra manufactures and provides life-saving products regulated by the Federal Food and Drug Administration and under contract with Medicare. Kestra maintains a drug free workplace and testing is a condition of employment post-offer. PHYSICAL DEMANDS • Frequent repetitive motions that may include wrists, hands and/or fingers, such as keyboard and mouse usage, • Frequent stationary position, often standing or sitting for prolonged periods of time, • Frequent computer use, • Frequent phone and other business machine use, • Occasional lifting required, up to 25 pounds TRAVEL Pay equity is an important part of Kestra’s Culture. Our compensation ranges are guided by national and local salary surveys and take into consideration experience level and internal equity. Each role is benchmarked based on the job description provided. If your qualifications and/or experience level are outside of the posted position, we encourage you to apply as we are growing fast and roles that are coming soon may not be posted. Salary: Annualized between $66,000 and $76,000. Depending on experience and location. Kestra Medical Technologies is an equal opportunity employer. Kestra Medical Technologies does not discriminate on the basis of race, color, religion, national origin, veteran status, disability, age, sexual orientation, gender identity and/or expression, marital status, or any other characteristic protected by law. We are unable to sponsor or take over sponsorship of employment visas at this time. Applicants must be eligible to work for any employer in the U.S. Kestra manufactures and provides life-saving products regulated by the Federal Food and Drug Administration and under contract with Medicare. Kestra maintains a drug free workplace and testing is a condition of employment.

Striveworks helps organizations harness the power of artificial intelligence to solve real-world national security and business challenges by serving as the command center between data, models, and business outcomes. Founded by data scientists and engineers, Striveworks set out to make the journey from deployment to ongoing optimization simple and effective. With Striveworks, organizations aren’t just deploying AI—they’re building systems that remain reliable, adaptable, and ready to scale in an unpredictable world. Mission-critical operations require models that perform where they’re deployed, scale as workloads grow, and adapt rapidly as AI capabilities advance. Striveworks meets these demands, increasing reliability and performance while lowering costs—and enabling confident, data-driven decision-making in dynamic environments. As a Senior Software Engineer at Striveworks, you’ll be challenged—and trusted—on day one to be a core contributor to the products and direction of the company. Our customers use Chariot, our flagship product, to develop, deploy, and maintain production ML models. We’re looking for exemplary engineers with a product mindset who can write quality code in Go and Python and who ultimately want to be core contributors to the direction of the company. You’re right for this challenge if you value and possess technical expertise, if you push the boundaries of your own capabilities, and if you are outcome driven, not requirements driven. We’re looking for people who are excited about our central development themes: • Everything as Code, • Cloud-neutral development, • User-centric design, • Hexagonal, event-driven, microservices architecture, • Optimizing, deploying, and refining AI models and algorithms This position offers a fully remote work environment, or you can work hybrid/on site at our office in northwest Austin, TX. In addition to the specific skills and expertise detailed below, we are looking for individuals who share our values. Sharing a set of values allows us to move at the speed of trust. Collectively, we value a high-trust work environment where people respect each other and use candor kindly and constructively. We value work that intersects passion and perseverance, we geek out about the potential of our contributions, and we find joy in working hard on things that matter. Finally, we value taking ownership, having agency, and feeling individual responsibility for collective results. Here’s what else we’re looking for: • 6–8 years of hands-on development experience, • Excellence in Go, C++ (17 or higher), Java (11 or higher), C# (9 or higher), or Rust, • Strong background in relational database design, architecture, operation, and performance, • Proficiency in Python, • Experience with DevOps tooling: CI/CD tools, Git, Docker, Kubernetes, • Proven experience with cloud architecture: commercial cloud, OpenStack, • Experience in the design and development of performant, scalable services, • Ability to work cross-functionally and participate in or lead design discussions, • Ability to independently lead the software development life cycle, from collaborating with product teams on requirements to executing technical design, implementation, and deployment, • Experience in knowledge sharing, mentoring, and coaching (e.g., onboarding, code reviews, leading junior engineers), • Strong understanding of software development principles, such as object-oriented programming, design patterns, documentation, and agile methodologies, • Driven, self-directed personality, • Strong sense of mission and commitment to making a difference, • Bachelor’s degree in CS or related field, or similar experience, • Due to the nature of this role, candidates must be a US person (a US citizen, a US national, or a Green Card holder) We’re very interested in developers who possess the above qualifications, and we heavily appreciate and consider the addition of: • Professional experience designing Postgres databases and optimizing query performance on them, • Familiarity with non-relational database design and architecture, • Understanding of synchronous/asynchronous programming and concurrency, • Comfort with integration of deep learning libraries (e.g., PyTorch, TensorFlow), • Experience designing RESTful, gRPC, or GraphQL APIs, • Understanding of networked and distributed computing, • Knowledge of messaging systems (e.g., NATS, Kafka, RabbitMQ), • Experience with workflow automation The anticipated base pay range for this position is $160,000 to $200,000/year. Striveworks’ total compensation package includes a competitive base salary, equity grants, and cash bonuses. • Medical/dental/vision insurance, • Voluntary life, long-term disability, accident, and hospital indemnity insurance, • HSA and FSA (including dependent care FSA) plans, • 401(k) plan, • Unlimited PTO, • Paid parental leave Striveworks is an Equal Opportunity Employer and does not discriminate in employment on the basis of race, color, religion, belief, sex (including pregnancy and gender identity or expression), national origin, social or ethnic origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors. Striveworks will not tolerate discrimination or harassment of any kind. If you require assistance or a reasonable accommodation in the application process, please contact Operations at . Striveworks is a participating employer in the E-Verify program.

About Tulea Health At Tulea Health, we are compassionate partners seeking to improve the infusion experience for patients who rely on complex medication therapies by supporting the health systems that serve them. Software plays a critical supporting role in how our teams deliver therapy - powering day-to-day clinical operations and integrating with our health system partners. We work with sensitive data and operate in a high-trust environment, so reliability, security, and engineering quality matter as much as speed. By reducing friction, errors, and delays in infusion center workflows, our software helps care teams deliver therapy more smoothly and consistently. Join us as a founding engineer at Tulea Health and help us profoundly improve the infusion experience. The Role We’re looking for a Senior Full Stack Software Engineer with excellent React skills and strong backend fundamentals who is excited to build market-leading, high-quality applications using an AI-driven, high-accountability engineering approach that balances speed with security and correctness. You’ll build modern, greenfield capabilities in a real clinical operations environment where the details matter. Workflow, usability, reliability, and security directly affect how care gets delivered day to day. What you’ll own • A significant slice of our net new capabilities and the engineering standards behind them, including UI patterns, testing strategy, and developer workflow., • The foundations of our front-end applications and back-end APIs, plus end-to-end features from discovery through production., • Practical, secure AI-driven development practices that increase delivery speed without compromising quality, reliability, or security. What you’ll do • Build and ship full-stack web applications with a strong emphasis on front-end quality and UX., • Implement polished UIs from design specs using modern component libraries and styling approaches., • Design and maintain performant UI architecture, including client and server state patterns., • Develop backend services and APIs, and work across relational and NoSQL data stores with strong SQL fundamentals., • Own features end-to-end: clarify requirements, propose solutions, design data flows, implement, test, deploy, and support., • Build with a high bar for quality: write automated tests across unit, integration, and end-to-end layers., • Participate in and improve engineering conventions: code reviews, coding standards, design patterns, build/release practices, and documentation., • Make thoughtful architecture and technology decisions in partnership with the team, balancing speed, correctness, security, and maintainability., • Collaborate closely with cross-functional partners (clinical operations, customer-facing teams, leadership), and communicate tradeoffs clearly., • Mentor and raise the bar: share knowledge, help others unblock, and contribute to a culture of strong engineering execution. AI-driven engineering expectations We believe AI is changing how software is built. You should be excited about that future - but also clear-eyed about risks and accountability. • You actively use modern AI tooling to accelerate development, improve quality, and reduce toil., • You have strong judgment about what AI tools can and cannot do., • You take responsibility for every line of code shipped - whether written by you or suggested by AI., • You help build a reliable, secure, reproducible development system that leverages AI without compromising quality or security., • You help define and evolve how we use AI across the SDLC (e.g., design docs, code generation, test generation, refactoring, PR review), with clear guardrails and human accountability. What we’re looking for • 8+ years of professional software engineering experience, including substantial full-stack work., • Expert-level React + TypeScript skills, with a track record of building high-quality, maintainable UIs., • Strong experience with front-end architecture patterns:, • State management (e.g., Zustand, Redux), • Server-state/data fetching (e.g., TanStack Query, SWR), • Experience implementing UIs from design systems, with attention to UX details and polish., • Strong automated testing discipline across unit/integration/E2E; familiarity with tools like Vitest, RTL, and Playwright (or equivalents)., • Backend experience building APIs/services with Node.js and TypeScript., • Strong experience with SQL and relational databases; familiarity with NoSQL concepts and tradeoffs., • Demonstrated ability to operate across the full SDLC: discovery, scoping, design, implementation, testing, delivery, and production support., • High standards for security, correctness, and operational reliability - especially in environments with sensitive data., • Clear, kind, high-signal communication, including the ability to translate ambiguous needs and constraints into crisp technical plans. Bonus points • Experience in healthcare, regulated environments, or systems handling sensitive data., • Experience building on AWS (or strong cloud platform experience). How we work • High ownership and high trust: you’ll have autonomy and real impact., • Strong engineering fundamentals: code reviews, testing, pragmatic architecture, and continuous improvement., • AI-forward, accountability-first: we move faster with AI, but we don’t outsource responsibility., • Collaborative and mission-driven: we build software that improves the experience for patients that rely on infusion therapy and ultimately enhances care and outcomes. Education Bachelor’s degree in Computer Science or related field, or equivalent practical experience.

Headway’s mission is a big one – to build a new mental health care system everyone can access. We’ve built technology that helps people find great therapists with the first software-enabled national network of providers accepting insurance. 1 in 4 people in the US have a treatable mental health condition, but the majority of providers don’t accept insurance, making therapy too expensive for most people. Headway is building a new mental healthcare system that everyone can access by making it easy for therapists to accept insurance and scale their practice. Headway was founded in 2019. Since then, we’ve grown into a diverse, national network of over 45,000 mental healthcare providers across all 50 states who run their practice on our software and have served over 1 million patients. We’re a Series D company with over $325m in funding from a16z (Andreessen Horowitz), Accel, GV (formerly Google Ventures), Spark Capital, Thrive Capital, Forerunner Ventures and Health Care Service Corporation. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better. Building a new mental healthcare system at Headway is only possible because of the scale and leverage that software can provide. The engineering team at Headway is a small (~120) but mighty team using technology to build that future (and have a fun time while doing it!). • Focus on the mission: We view software as a means of effecting change in the world, not as an end unto itself. We write software to empower our patients and therapist to better solve the problems they’re facing., • Ship small, learn fast: We are building new and novel products and believe that we learn what our users need by quickly shipping and iteration, • Everything is a product: Whether it's our patient search experience or a developer productivity improvement, we treat everything we build at Headway as a product with end-users in mind., • Optimize for trust: We believe that engineers should be continually learning. To learn effectively and to be productive, engineers must feel safe asking questions and discussing mistakes., • Languages: Python 3, TypeScript, • Libraries & Frameworks: FastAPI, SQLAlchemy, React, Remix, ___, • Datastores: Postgres, Redis, • Infrastructure: AWS (Fargate, ECS, S3, and more), Spark and Kafka, • Monitoring: Datadog, PagerDuty, Sentry, • Version Control: Github, PagerDuty, • Vulnerability Management: Snyk, Semgrep, • Cloud Security: Lacework At Headway, we’re building a national network of therapists who accept insurance — and making mental healthcare radically more accessible in the process. Supporting providers isn’t just about connecting them with patients — it’s about delivering the tools they need to manage their practice with ease, confidence, and compliance. Our providers are the heart of Headway’s mission — and empowering them with an easy-to-use platform is critical to both their success and the quality of care patients receive. Whether it’s saving providers time, simplifying documentation, or ensuring compliance, this role is at the center of our providers’ lives. As an engineering leader at Headway, you will be responsible for leading and growing the engineering pods behind our core provider experiences through people development, strategic planning, and hands-on technical support or guidance. You get to play a leading role in defining what and how these teams build, setting up how the teams operate, support, and ultimately drive best-in-class user experiences that have a measurable impact on our ability to execute and meet the demands of a high growth startup. This is a critical leadership role for Headway and our mission to make mental healthcare more accessible. By helping providers spend less time on administrative tasks and more time on care, you’ll directly support both provider satisfaction and patient access. We’re looking for experienced engineering team leaders and people managers who are relationship-obsessed, drive results and enable their teams to build for technical excellence. As a Senior Engineering Manager at Headway, you will work closely with Engineering Leadership, Product, Design and Business teams to help shape the future of the engineering organization. This is an exciting opportunity for a passionate, mission-aligned engineering leader to make an immediate impact on our rapidly scaling engineering team. • Lead and manage engineering teams of 12+ engineers, • Ensure there is process and product alignment across your team, • Develop and grow your team through weekly 1-1s, mentorship, and feedback, • Work with and help develop aspiring engineering leaders within the engineering team, • Contribute to the broader company strategy and product roadmap, • Help build out our engineering team as the headcount grows from 120 to 175+ through the remainder of the year, • You have 5-7+ years of experience as an experienced Engineering Manager, concurrently leading multiple teams, and/or managing managers, • You have 3-5+ years of experience as a Software Engineer, • You have a strong product mindset and have built strong cross-functional relationships that drive optimal user experiences and build trust with users, • You have a strong technical foundation that allows you to ensure your team is making appropriate technical decisions, • You have a track record of building and leading high performing teams that have effectively delivered business outcomes through technical investments, • You have a track record of working well across teams and functions, • It's a nice to have if you've had prior experience with Python and React and working with AWS infrastructure, • It's a nice to have if you've had experience in health tech, building user-facing products, • BS, MS in Computer Science or related field After you apply to Headway, here are some details of what to expect during the interview process. • Initial screen: You’ll connect with someone in recruiting so you can learn more about the team, Headway’s mission and exciting growth, and we can get a better idea of your background., • First rounds: You'll meet with an engineering leader on the team to go deeper into your team and people leadership experiences and complete one technical (systems design) interview., • Final rounds: You’ll meet team members across product and engineering leadership for multiple behavioral interviews, leaving you with a fuller picture of what it’s like to work at Headway., • References and the Offer: Our favorite part of the process! We'll send over all of the details, including specifics on employee equity, and congratulatory messages from excited future team members! The expected base pay range for this position is $234,600 - $276,000, based on a variety of factors including qualifications, experience, and geographic location.In addition to base salary, this role may be eligible for performance-based variable compensation and an equity grant, depending on the position and level. We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential. Benefits offered include: Equity Compensation • Medical, Dental, and Vision coverage, • HSA / FSA, • 401K, • Work-from-Home Stipend, • Therapy Reimbursement, • 16-week parental leave for eligible employees, • Carrot Fertility annual reimbursement and membership, • 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st, • Flexible PTO, • Employee Assistance Program (EAP), • Training and professional development #LI-AC1 We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview. Headway employees work remotely across the US, with the option to work from offices in New York City, San Francisco and Seattle. Headway participates in E-Verify. To learn more, click ___

Our mission is to make it simple to headquarter any business on the internet. Today, we provide companies with a business address and a dashboard to manage their physical mail online. Over 10,000+ companies like Gitlab, Glassdoor, and Indiegogo use Stable to automate their mailroom and act as their permanent business address with the IRS, state, and vendors. The rules that regulate US entities were written in the 1800s. Stable abstracts these antiquated requirements with tools that empower modern companies to move forward faster. These rules don't make sense for the way we work today — work takes place in the cloud and businesses are no longer tied to physical proximity or geography. We’re on a mission to fix the broken system of entity management. Starting with business addresses and mail, we’re abstracting the complex, archaic systems that make company-building painful and turning them into delightful experiences — so that modern businesses have the tools they need to move forward faster. We're backed by leading Silicon Valley investors like Y Combinator, Craft Ventures, Shakti, Hustle Fund, and founders from companies like Lattice, Apartment List, and FlexJobs. Our business is at an inflection point. We’re growing quickly with a product people love and we’ve proven we can service companies of all stages and industries — from early-stage startups to publicly traded companies in industries like technology, logistics, and property management. This is an opportunity to join an early-stage startup as one of the first employees and do work that directly impacts the future of how companies are built. We’re looking for a product engineer with 3+ years of experience to join our small team and help us build the software backbone of modern business infrastructure. Supporting 10,000+ businesses with a lean team means we focus on impact. Engineers talk to users, identify real-world bottlenecks, and ship code that unlocks speed and scale. There’s no one handing you tickets—you’ll play a role in both defining what matters and building it. You’ll work across the full stack—frontend, backend, and occasionally hardware. The problems are tangible and the feedback is fast: you might train the AI model that detects a check inside a document, then write the integration that extracts the data to deposit it, then watch it run in a real warehouse the same week. You’ll have a direct hand in shaping the core systems that power our product and logistics. Some examples of what you might work on: * Stable Dashboard - Our customers’ central hub for business operations. They login to automate their mail, manage registered agents, reconcile payments, and set up workflows that help their team move faster. * Mail Operations - Hardware integrations and internal software that powers how we intake, route, and fulfill customer requests. * Automation & AI - LLMs and ML models that route mail, classify documents, extract data, and trigger workflows. * API & Webhooks - Design and maintain a reliable, well-documented API and webhook system that external teams use to integrate with Stable. Supports high-volume use cases in fintech, healthcare, logistics, and more. This role is for someone who enjoys building practical products that solve real problems. You're comfortable with ambiguity, excited to talk to customers, and ship code with clear, measurable impact. * Be human: Lead with empathy, act with authenticity, and enjoy what you do. * Stay curious: Invent novel solutions by asking why, listening, and tinkering. * Act quickly with purpose: Focus on what matters, iteratively improve, and move urgently towards the goal. * Insist on exceptional outcomes: Strive for excellence and take ownership over the outcomes you deliver. * Exceed customer expectations: Create delightful experiences with each interaction. * Obsess over the customer to build pragmatic solutions to their problems * Lead end-to-end implementation of features, from discovery through implementation * Design software that solves real-world logistics challenges—often involving both automation and human-in-the-loop workflows * Architect and implement core infrastructure that helps us scale both customer and mail volume * Balance technical complexity with input from customers, operations, and the business * Technologies we use: React, Typescript, Node, GraphQL, MySQL, and AWS (if you think a new technology can solve an engineering problem, we’re all ears) * 3+ years of experience as a product engineer, full stack engineer, or similar * Evidence of customer empathy and business context—you understand who you build for, why, and what impact it drove * Self-directed and comfortable leading projects end-to-end with loosely defined scope * Strong communication skills—you can explain technical concepts to non-engineers * Comfortable with ambiguity and a fast-paced, high-growth environment * Travel at least quarterly for company offsites * Nice to have: Experience in startup environments or early-stage product work. * Nice to have: Familiarity with warehouse or fulfillment center technology. * Competitive salary and generous equity 🚀 * Unlimited paid vacation 🏖 * Medical, dental, and vision insurance 🏥 * Home office set-up 🖥 * Work from anywhere within US time zones (GMT-5 to GMT-10) 💻 * Opportunities to shape the future of Stable and grow into leadership roles 💌

Mercury is building a complete finance stack for startups. We work hard to create the easiest and safest banking* experience possible to simplify entrepreneurs' and business owners’ financial lives. At Mercury, procurement is a strategic function. We have a modern approach where teams move fast and procurement provides the structure, systems, and commercial rigor that make that speed sustainable. We’re hiring our first Procurement Analyst to help scale this function. This role sits at the center of procurement execution, vendor operations, and P2P systems. You’ll run procure-to-pay workflows end to end, manage procurement tooling, and partner closely with Finance, Legal, Security, and Compliance to enable smart buying decisions across the company. This is not a traditional, checkbox-driven procurement role. You’ll help build processes, improve systems, and shape how procurement works at Mercury as the company grows. *Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC. • Own procurement intake and deal execution from request through contract signature and supplier onboarding, • Support contract negotiations by coordinating redlines, pricing discussions, and vendor communications, • Operate and administer P2P and procurement tools, ensuring workflows, controls, and integrations are working as intended, • Maintain clean, accurate procurement and vendor data across intake, approvals, renewals, and systems, • Manage day-to-day vendor portfolio operations including vendor records, renewal calendars, pricing changes, SLAs, and basic performance tracking, • Serve as the operational point of contact for Accounts Payable, Legal, Security, and Compliance on procurement-related matters, • Monitor cycle times and bottlenecks, and drive process and tooling improvements to increase speed and quality, • Support vendor risk intake by triggering required cross-functional reviews and escalating issues when appropriate, • Build and maintain dashboards and reports on spend, renewals, throughput, and savings to support planning and decision-making, • Partner with the Procurement Lead on reporting, deal preparation, and executive updates, • 2–5 years of experience in procurement, sourcing, P2P operations, or a related finance or operations role, • Hands-on experience with P2P or procurement systems such as Zip, Coupa, Ariba, or similar tools, • Exposure to contract negotiations, pricing discussions, renewals, or commercial deal support, even if you have not led negotiations independently, • Experience running workflows from incomplete or messy intake through execution and close, • Strong operational judgment, attention to detail, and a bias to action, • Comfort working cross-functionally with Finance, Legal, Security, and business stakeholders, • Ability to work with data and build simple, useful dashboards to inform decisions, • Experience in a high-growth tech or startup environment, • Exposure to vendor risk, compliance, or third-party review processes, • Familiarity coordinating basic contract redlines or negotiations The total rewards package at Mercury includes base salary, equity (stock options), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: • US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $121,700 - $152,100, • US employees outside of the New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $109,500 - $136,900, • Canadian employees (any location): CAD $115,000 - $143,700 Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using ___on January 22, 2024. #LI-AR1

Why Work at Mercer Advisors? For 40 years, Mercer Advisors has worked with families to help them amplify and simplify their financial lives. How? By integrating financial planning, investment management, tax, estate, insurance, and more, all managed by a single team. Today we proudly serve over 31,300 families in more than 90 cities across the U.S. Ranked the #1 RIA Firm in the nation by Barron’s, we are an independent, national fiduciary legally obligated to always act in the best interest of our clients.* Mercer Advisors offers a distinct work environment that stands out in the financial industry. Our overall employee base and client-facing team are composed of 50% women, reflecting our commitment to diversity. We attract top talent from across the country, with no formal headquarters and flexible working arrangements, allowing us to assemble the best team possible. Join us and be a part of a team dedicated to making a meaningful impact on the financial lives of families across the country. • Mercer Advisors was ranked #1 for RIA firms with up to $70 billion in assets. The Barron’s top RIA ranking is based on a combination of metrics – including size, growth, service quality, technology, succession planning and others. No fee was paid for participation in the ranking, however, Mercer Advisors has paid a fee to Barron’s to use the ranking in marketing. Please see important information about the ranking criteria methodology ___. Job Summary: Our ability to attract new clients is at the center of our continued success. As we’ve continued to grow - the success of our growth efforts relies increasingly on the digital experience, processes, and technologies that we offer to prospects, clients, as well as our own employees. As the Product Manager you are responsible for managing and executing the digital experiences and technologies that support our growth. You will be a key partner to achieve our growth targets – and will design and own digital experiences, technology, and processes - including integrations with partners. As a key-leader on our cross-functional team, you will be co-accountable for our OKRs. You will provide organizational vision, leadership and strategy for our processes and products. You will be deeply hands on with the related technology (ensuring exceptional product day-to-day administration, data quality, user support) as well as establishing the long term vision, managing the overall roadmap enhancements, including system architecture, custom development, data integration, and ongoing release management. To be successful in this role, you must both have terrific operational skills and be able to think strategically about how the products can further enhance our business and how to successfully integrate acquired firms. A successful candidate will act like “employee #2” at a fast-moving startup and think like a “Growth CTO” for an established industry leader. Essential Job Functions: • Responsible for activities related to the design and development of our products and applications, • Deeply understand our business and collaborate across the organization to identify and prioritize technology, process and experience initiatives that will drive results, • Provide strategic direction across all functions to support the product environment, and facilitate the cross-functional squad in the execution of these initiatives, • Prepare, manage, and maintain documentation of current business processes, the implementation of internal processes, and measure KPI’s., • Build and continuously refine the product roadmap in close collaboration with business stakeholders., • Collaboratively define and document functional and technical requirements and specifications, business processes, workflows, and reporting output, • Regularly collaborate and seek input from internal and external users, to identifying gaps and opportunities related to current processes, • Organize technical projects from beginning to end; identify and prioritize actionable steps, • Manage a portfolio of integration activities from prioritization, planning to execution, • Developing repeatable processes that accelerate execution and ensure timely communication of new releases, • Other duties requested and assigned by Manager Required Knowledge, Skills, and Abilities: • Bachelor’s degree required, preferably in Product, Technology, or Business Administration, • At least five years’ experience in Product and Technology, • Experience in managing simultaneous complex projects from inception to successful completion., • Experience with building, managing & maintaining API, SQL & Apex, • Experience with Agile project management framework, • Product Management Certifications preferred Working Conditions: Professional office environment. Working inside. Standing and sitting. Will be assigned to a workstation. Actual base pay within this range will be based on a variety of factors, including but not limited to the applicant’s geographic location, relevant experience, education, skills and licenses/certifications. This position is also eligible to earn incentive compensation through one of Mercer Advisors’ incentive compensation programs. Base Pay Range $106,250 - $125,000 USD Benefits: Mercer Advisors offers a competitive and robust benefit package to our employees. Our benefit programs are focused on meeting all of our employees and their eligible dependents health and welfare needs. We offer the following: • Company Paid Basic Life & AD&D Insurance, • Company Paid Short-Term and Long-Term Disability Insurance, • Supplemental Life & AD&D; Short-Term Disability; Accident; Critical Illness; and Hospital Indemnity Insurance, • Three Cigna medical plans offerings including two High Deductible Health Plans and a Traditional Co-Pay medical plan., • Kaiser Medical plans available in California, • Health Savings Account (HSA) with company contributions if enrolled in either HDHP medical plan., • Two comprehensive Dental Plans, • Vision Insurance Plan, • Dependent Care Savings Account for child and dependent care., • 14 Company Paid Holidays including a full week off at Thanksgiving., • Generous paid time off program for vacation and sick days, • Employee Assistance Plan, • Family Medical Leave, • Paid Parental Leave (8 weeks), • Maternity benefits utilizing company paid STD, any supplemental STD, plus Parental Leave (8 weeks) to provide time for recovery, baby bonding, and enjoying your family time., • Adoption Assistance Reimbursement Program, • Company Paid Concierge Services for you and your loved ones for the spectrum of caring needs for your aging parents, young children, life’s challenges and more., • 401(k) Retirement Plan with both Traditional and Roth plans with per pay period match as well as an after-tax option, • Pet Insurance We are not accepting unsolicited resumes from agencies and/or search firms for this job posting. Mercer Advisors is an equal opportunity employer and does not discriminate on the basis of any characteristic protected by applicable federal, state, or local law. Mercer Advisors participates in E-Verify and complies with federal employment eligibility verification requirements. If you need an accommodation during the application or hiring process, please email ___. This inbox is for accommodation requests only. For information about applicant rights, required employment notices, E-Verify participation, and state specific disclosures, please review our ___. If you are a resident of California, learn more about Mercer's California Consumer Privacy Policy ___.

The Sanjana Lab at the New York Genome Center (NYGC) and New York University (NYU) is looking for a motivated individual to work as a Postdoctoral Research Associate within a highly creative and dynamic research team of scientists, bioengineers, human geneticists and computational biologists. The successful candidate will be mentored by Dr. Neville Sanjana on a project related to functional genomics and gene editing. Potential projects include Cas13-based profiling of noncoding RNAs in human neurons, in vivo CRISPR screens for immune and cancer phenotypes, protein design of new gene editors and cell therapies, and massively-parallel perturbations of enhancers and other functional noncoding genome elements. About the lab The Sanjana lab works at the intersection of genomics, synthetic biology and bioengineering. We are curious about many things and are passionate about what we do. We primarily develop new technologies for hacking and understanding biological systems. We try to learn from nature and to re-purpose what we learn to gain deeper insights into how genomes and neural systems function. In the lab, we modify genomes, perform high-throughput screens, differentiate human neurons from stem cells, find vulnerabilities in cancer cells using patient-derived organoids and have a lot of fun in the process. We aim to have a tangible impact on improving human health by creating new biological tools and fundamental biological discovery. About the position We are looking for a postdoctoral scientist eager to understand the impact of human genetic variation on gene expression and phenotypes at the cellular, tissue and physiological levels. Potential projects will combine cutting-edge human genetics and genome technology development. In addition, we envision that the postdoctoral scientist will play a major role in developing new projects in a supportive team science environment. To be considered for this role, please provide: 1) CV with a list of publications; 2) a short summary of your present and future research interests; 3) a list of three references and their contact information with your application. Required Skills The ideal candidate will hold a PhD or MD-PhD, have prior research experience in any of the following: molecular biology, biochemistry, computational biology and/or functional genomics and will have first-author publications. The candidate will be expected to plan and carry out research tasks independently and write-up/present findings on a regular basis. This position can be tailored to a candidate with strong molecular biology skills who are looking to improve their computational skills, or to a candidate with a stronger background in computational genetics or genomics looking to develop expertise in cutting-edge experimental methods. About NYGC: A cutting-edge environment for genomics NYGC is an independent, nonprofit, academic research organization dedicated to advancing genomic research. NYGC scientists and staff are furthering new approaches to diagnosing and treating neurological diseases and cancer through their unique capabilities in whole genome sequencing, RNA sequencing, state-of-the art analytics, and the development of genomic tools. NYGC concentrates specifically on disease-based research in the following areas: neuropsychiatric disease (autism, schizophrenia, bipolar); neurodegenerative disease (ALS, Alzheimer's, Parkinson's, Huntington's), and cancer. Located in Lower Manhattan, the New York Genome Center was founded by and remains closely affiliated with the leading academic medical centers and research universities in the New York region, engaging in research projects with and for these institutions. Essential to our collaborative work is an outstanding faculty, whose members typically hold a joint appointment at NYGC and a partner university. They support our scientific mission by conducting independent research in areas of mutual interest to us and the wider scientific community. Salary The pay for this position is $88,000; this includes $70,000 base pay and an $18,000 per year taxable housing allowance. In addition, NYGC offers a full range of medical, financial, and other benefits as well as generous time off. This includes Medical/Dental/Vision for employees & dependent(s); Vacation, Holidays, Sick, and Other Leave, including a paid winter break; a 401(k) match; Life Insurance; Flexible Spending Accounts; employee Tuition Reimbursement; flexible schedules and telework options for some positions; an Employee Assistance Program; and much more. Equal Opportunity We are committed to fostering a workplace environment that is welcoming and fair to all, ensuring that every employee has the opportunity to thrive. We believe that bringing together individuals with diverse backgrounds, experiences, and perspectives leads to greater collaboration, innovation, and discovery. Valuing and supporting each employee in reaching their full potential strengthens our organization and enhances our collective success. We recognize that creating an environment where all employees feel valued and included requires sustained effort and dedication from the entire organization. The New York Genome Center is a VEVRAA Federal Contractor. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, creed, color, gender, religion, national origin, sexual orientation, age, disability, genetic predisposition or carrier status, protected veteran or military status, domestic violence victim status, partnership status, caregiver status, alienage or citizenship status, marital status, or any other characteristic protected by applicable law. NYGC takes affirmative action in support of its policy to hire and advance in employment individuals who are, protected veterans, and individuals with disabilities. FLSA Status - Exempt This position is eligible for visa sponsorship and relocation assistance.

Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us. Supermicro Computer is looking for a Sr. Account Manager who has experience with selling technical solutions and developing business. The ideal candidate must also have a proven track record in winning enterprise level relationships and consistently achieving and exceeding assigned sales quotas. • Manage products through their entire lifecycle until product EOL, • Develop strategic sales goals with exceptional execution to meet the sales target, • Qualify leads and creating target lists of enterprise or data center accounts, • Seek potential customers (e.g., Corporate Customers, Value-Added Resellers, OEMs) through cold calling and follow-up customer visits, • Participate in marketing activities such as trade shows to generate leads, • Ability to strategically positioned Supermicro's products and services in the market, • Develop customer relationships and maintain/manage accounts, expand existing client accounts for retention and potential growth, • Work with cross functional teams to draft and negotiate various types of contracts, • Manage day-to-day sales operations, • Negotiate sales pricing, monitoring orders, facilitating credit issues and negotiating sales returns, • Bachelor degree in business, engineering or similar fields preferred, • 2+ years of hands-on experience with selling computer hardware solutions to data center or enterprise accounts (prior software or telecom sales will be considered) preferred, • Successful track record with credible cold calling and follow-up with key decision makers, • Ability to thrive both independently and in a team environment, • Demonstrated ability in the following areas: pre-call planning, opportunity qualification and objection handling, call structure and control, time and territory management, • Strong persuasive and negotiating skills; Ability to polished words in verbal, written, and presentation, • Extremely proactive, highly organized, with proven ability to manage multiple tasks, • Exceptional management skill in time and territory $84,000 - $112,000 The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs. Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.

At Henderson, we're about more than just buildings We're about the people, experiences, and longevity of a building. We're a company of problem-solvers and innovators known for our technical excellence and ability to provide come up with out-of-the-box solutions when it comes to design and construction. We love the process of bringing buildings to life - and keeping them in shape long after the doors open. As an ESOP, each of our employee-owners are an essential part of our mission to lead the industry in innovation, sustainability, and client experience. With a vision to build a better world, Team Henderson has a people-first culture and diverse portfolio of world-class facilities. It's What We Do We provide total building system design and construction services across multiple high-growth markets throughout the country for industry leaders. You'll get to use your talent to work on projects for some of the biggest names in mission-critical, higher education, sports, healthcare, grocery, restaurant, and retail within the sectors we serve in business, community, grocery, health, retail, and venue. It's How We're Different We're about more than just buildings. We're about you. You, and the hundreds of passionate employee-owners who make us who we are. We've always been committed to providing an inclusive workplace where people can bring their full self to work and helps people reach their full potential - both as professionals and individuals. Together, we provide dream up innovative solutions for our clients industry-wide problems, design and construct spaces that become landmarks, and toast the good life at our happy hours. Take a peek into what makes us different here: ___ Summary: Electrical Engineers and Electrical Designers are responsible for the design, coordination, documentation, and delivery of electrical building systems for our Mission Critical Data Center practice. Individuals will perform engineering calculations, prepare and review design documents, coordinate with project teams, manage tasks or projects, provide technical leadership, mentor others, and support business development activities. All team members are expected to uphold a client-centric mindset, demonstrate quality and integrity, and contribute to a collaborative, inclusive, and continuously learning environment. Henderson's Electrical Services: • Power Systems Design & Distribution, • Low & Medium Voltage Design, • Emergency & Standby Power Generation, • Lighting Systems & Controls Design, • Lightning Protection, • Grounding Design, • Fault Current & Overcurrent Coordination Studies, • Arc Flash Studies, • Emergency Egress Illumination, • Solar & Wind Power Design, • more.. Responsibilities: • Prepares design documents under the supervision of experienced engineering and design staff., • Supports the review of shop drawings for conformance to plans and specifications., • Assists with engineering calculations as directed., • May support business development or pursuit activities under direct supervision., • Occasionally participates in client, company and/or industry events., • Fosters a client-centric mindset and approach., • Partners with experienced engineering and design staff to understand client requirements and scope of work., • Acts as a liaison to inform engineering and design teams of client and architect questions and relays responses., • May visit job sites for observation and learning and development opportunities., • Identifies and seeks to fill gaps in industry and/or discipline knowledge on a continuous basis., • Acquires knowledge and fundamentals of common industry software, including Revit, Bluebeam Revu and Microsoft Office products. Key Qualifications: • 9+ years of experience in electrical engineering within the MEP and/or construction industry, with a strong emphasis on mission critical and data center projects., • Proven experience supporting the design and delivery of electrical systems for data centers including power distribution, redundancy strategies, and uptime/reliability considerations., • Advanced to expert proficiency in electrical engineering design, with deep knowledge of applicable codes, standards, and mission critical best practices (e.g., NEC, redundancy topologies, selective coordination, arc flash)., • Demonstrated ability to lead discipline coordination and manage complex, large-scale data center project scopes, including fast-track schedules and multi-phase builds., • Professional Engineer (PE) license highly preferred (required for Engineers of Record); FE/EIT certification strongly preferred., • Industry certifications such as RCDD, NICET, CPD, LEED, or WELL are highly desirable; mission critical/data center-specific credentials are a plus., • Hands-on experience with data center electrical infrastructure, including UPS systems, generators, paralleling switchgear, PDUs, grounding, and backup power systems., • Proficiency in engineering and design tools including Revit, Bluebeam Revu, SKM/ETAP (or similar), and Microsoft Office Suite., • Strong understanding of A&E practices specific to mission critical environments, including constructability, commissioning, and coordination with mechanical/cooling systems., • High technical aptitude with the ability to quickly learn and apply new technologies, systems, and evolving data center design standards., • Demonstrated critical thinking and problem-solving skills in high-stakes environments where reliability and uptime are essential., • Effective communication skills with the ability to collaborate across multidisciplinary teams, clearly convey technical concepts, and proactively identify risks., • Strong sense of accountability, reliability, and commitment to precision, quality, and ethical engineering practices., • Collaborative mindset with openness to feedback and continuous improvement in fast-paced, high-demand project environments. Let's Talk Perks We take care of our people. As a Henderson employee, you'll enjoy some pretty awesome perks. Trust us, your friends will all have work envy. Culture • Flexible Work Hours (Because we all need to balance work and life.), • Casual Dress Code (Be yourself, please.), • Paid Volunteer Time (We literally pay you to volunteer.), • Paid Parental Leave (Because we know both parents deserve to be there for a new child.), • Health and Wellness Initiatives (Get Fit and Stay Fit.), • Receptive and Forward-Thinking Leadership (Our doors are always open.), • Clear Career Path Options (We want you to excel.) Benefits • Industry-leading 401K match and profit sharing (When the company succeeds, we all share in that success.), • Employee Stock Ownership Plan (Yes, our employees are the owners.), • Paid Training for Professional Development (We'll pay for the time you take getting better at what you do.), • Performance Bonuses (When you do well, we reward you for your work.), • Comprehensive and Extensive Insurance (We've got you covered.), • Paid Term Life and Disability (We've got your family covered, too.), • Health Savings Account & Flexible Spending Accounts (We'll help you take advantage of tax savings.), • Paid Time Off and Sick Time off (Take a break. You deserve it!), • Financial Wellness & Coaching Program (Financial security makes you a happier team member.) More information can be found here - ___. Henderson Engineers, Inc. and Henderson Building Solutions are EEO Employers/Vet/Disabled and participate in the E-Verify program. Applicants for positions with Henderson Engineers/Henderson Building Solutions must be legally authorized to work in the United States, and verification of eligibility will be required at the time of commencement of employment. All offers will be contingent upon completion of the hiring process including verifications and background checks as required for employment. To all recruitment agencies: Henderson does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of Henderson without a prior written search agreement will be considered unsolicited and the property of Henderson. Please, no phone calls or emails. NOTICE TO CANDIDATES: RECRUITMENT FRAUD ALERT Henderson representatives conduct all email communications exclusively through a company email address that ends with @. We extend offers of employment only after a comprehensive interview process and will never ask you for a payment of any sort nor offer one for any reason. Henderson will not ask any applicant to purchase equipment, nor offer to reimburse any applicant for expenses incurred prior to employment. We will not request personal information until a legitimate offer of employment has been extended. If you suspect a recruitment attempt is fraudulent, you should cease communications. All legitimate job opportunities are posted on our company website's careers page.

Scale's Generative AI business is continuing to see tremendous growth and expansion. Engagement Managers (EMs) are the combination of externally customer-facing and internally operationally driven. In this role, you will operate at the center of Scale's most strategic customer relationships, serving as both a trusted operator and thought partner to the world's leading AI research teams. You are the frontline of Scale's contact with our Gen AI customers, working with and being an advocate for customer data leaders and engineering/operations teams. You have a strong interest in how high-quality data can positively influence Gen AI models. You work towards finding not just one-off solutions, but repeatable and scalable ways to ensure we continually deliver. The ideal candidate builds deep relationships with researchers and customer leads, navigates difficult conversations with confidence, and has a track record of earning new work through the quality of their execution and relationships. They are naturally empathetic and excel at building long-term relationships through diligent problem solving and thoughtful, strategic discussions. • Own a portfolio of complex, strategic projects with full accountability for delivery, quality, customer sentiment, and commercial outcomes, • Build and maintain deep, trust-based relationships with customer researchers and leads, serving as a thought partner throughout the project lifecycle, • Navigate difficult customer conversations around pricing, quality, and delivery expectations with confidence and clarity, • Identify and develop expansion opportunities through close customer engagement and a strong track record of execution, • 5+ years of work experience, with experience in consulting or as a technical product or program management role, • A proven track record in B2B client-facing roles, including building and expanding relationships and navigating complex customer dynamics, • Ability to understand the ML training lifecycle and discuss use cases meaningfully with technical customers, • A technical background (education or professional experience with CS, Engineering, Economics, Statistics, or another STEM field), • Graduate degree (PhD, MS) or research experience in a STEM field, • Experience at a frontier lab or company developing foundational models, or in a technical role at a high-growth AI company About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at . Please see the United States Department of Labor's ___ for additional information. We comply with the United States Department of Labor's Pay Transparency provision. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our ___ for additional information.

Are you a bright and energetic emergency medicine (EM) physician with a passion for resident education? TeamHealth has an opportunity for a full-time EM residency program director (PD) to join our group at The Brooklyn Hospital Center (TBHC) in Brooklyn, New York. In this role, you will serve as the

Located along a scenic waterfront property in Brooklyn, NY, our Menorah Center for Rehabilitation and Nursing Care has earned a reputation for providing quality and compassionate care to support individuals needing short or long term inpatient care. nursing • Oversee and manage clinical care and emergency responses, • Provides supervision during a specific shift to all Nursing Staff to assure quality of care, • Monitor productivity throughout the year and participate in annual budget preparation, • Evaluate new admissions and ensure company compliance, • Ensure for the control of medication as per policy and procedure, • Ensure appropriate staffing and resources to support departmental needs, • Interview and participate in the selection process for qualified staff, • Review and perform staff allocations for all nursing personnel on assigned units, • Manage performance of direct and indirect reports, • Participate in new hire orientation, coaching, training and ongoing development, • Communicate resident clinical events or changes, • Respond to any patient, resident family concerns, issues or complaints, • Perform unit rounds at the beginning and end of shifts, • Investigate and resolve any issues identified and notify appropriate management as needed, • Gather necessary documentation for NYS DOH and internal investigations home, nursing, RN, long term care RN, subacute RN • NYS RN License, • (2-3) years of long-term care leadership experience from a skilled nursing home facility.

IMMEDIATELY HIRING! TCS New York City Marathon - Medical Team Leader PART-TIMEOpportunity Starting at $20/hr - $25/hr Location: 244 West 54th Street, New York, NY 10019 We're hiring aMedical Team Leader to support the TCS New York City Marathon. This team memberwill act as a resource leader overseeing teams of staff operating at an event and may act as a shift lead as needed. This person can expect to interact with both internal staff and local partners to accomplish pre-determined action items to ensure quality patient care and event safety. CrowdRx's Endurance Medicine Team directly supports the New York Road Runners medical program - providing outstanding patient care to runners of all ages and abilities. The team provides structure and clinical expertise to allow for continuous improvement, promoting an educational environment for the benefit of the patient, medical volunteers, and professional medical staff. CrowdRx staff work in a variety of New York City road, trail, and park races such as the TCS New York City Marathon, the Brooklyn Half, the Queens 10K, Bronx 10M, Staten Island Half, Van Cortlandt Series, amongst others. Responsibilities: • Serve as a day of race tent or functional area leader supporting teams of volunteers and professional staff., • Communicate real time tent conditions and resource needs to command post via two way radio, LTE device or digital messaging platform., • Provide exemplary patient care and customer serviceas a team leader., • Track, deploy and demobilize physical assets assigned to leaders' functional area., • Act as an educational resource for field employees and management., • Identify risk components and take the appropriate action including communicating event conditions to command post., • Provide detailed documentation on all activities or incidents to the appropriate management staff., • Properly generate and submit all required care documentation utilizing internal electronic health records system., • Monitor and maintain the condition of assigned location and medical gear, ensuring that all supplies and equipment are organized, accounted for, and in working condition., • Assess each call situation to determinebestcourse of action and appropriate protocol., • Communicate site needs and supply requests to communications center or management., • Act as a team leader and take responsibility for scene management as needed., • Drive the on-duty vehicle as needed., • Coach and educate partners of new and changing information as necessary., • Maintain compliance with all company policies and procedures including completing required company sponsored or required training, maintaining required certifications or licensures and complying with any customer policies or procedures. MinimumRequiredQualifications: • Must be at least 20 years of age., • 2 to 3 years field experience as EMT or higher required with prior EMS supervisory or leadership experience preferred., • High school diploma or GED required., • Current and valid New York State EMT certification or higher, company-approved CPR certification, and Driver's License are required., • ICS 100, 200, 700 and 800 certifications at time of application, ICS 300 and 400 within two months of hire through a company sponsored training program, if required by assignment., • Effective oral, written, and inter-personal communication skills, proficient understanding of county/stategeography,protocols, procedures, and policies as well asCrowdRx'spolicies, procedures, and health and safety manual. Why Choose CrowdRx? CrowdRx is one of Global Medical Response's (GMR) family of solutions. Our GMR teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. View the stories on how our employees provide care to the world at ___. GMR's Core Behaviors-keep care at the center, raise your hand, seek to understand, find a way together and be accountable-unite our teams and set us apart in emergency medical services. EEO Statement Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing ___for individuals with a disability. Starting compensation: $20/hr - $25/hr. Check out our___ to learn more about our benefit options. R0049966

Thank you for considering Progyny! Progyny is seeking a Member Services intern to act as a project manager who will support the contact center transformation by managing timelines, coordinating cross-functional team meetings, and ensuring deadlines are met for key initiatives. This role will help streamline operations, track progress, and drive efficiency while allowing me to focus on strategic oversight. Progyny's internship program offers undergraduate and graduate students the chance to gain valuable corporate work experience while contributing to meaningful projects that benefit the company. The internship program runs year-round based on the needs of each department, with a dedicated summer program beginning June 2nd 2026. Summer interns will be required to present to senior leadership on project(s) that they have completed during their time with Progyny. The internship program will align the intern to a specific business leader to execute on a specific project plan. This is a paid internship with a hybrid schedule, requiring interns to work in the office on Tuesdays, Wednesdays, and Thursdays. Remote positions may also be available. What you'll do... * Project Coordination - Assist in managing project timelines, deliverables, and dependencies to ensure the smooth execution of transformation initiatives. * Stakeholder Collaboration - Facilitate communication between internal teams, vendors, and key stakeholders to align expectations and drive progress. * Process Documentation - Develop and maintain process maps, SOPs, PowerPoint Presentations and project reports to track improvements and standardize workflows. * Performance Analytics - Gather and analyze key performance metrics to assess the impact of transformation efforts and identify areas for improvement. * For each project assigned you will have a project plan, and all the appropriate documentation completed. * For each project the meeting and updates are completed timely * By the end of the summer, you should be able to run a good portion of a project on your own. About you... * Must be enrolled in an undergraduate or graduate program- graduate program preferred * Strong Microsoft Office (PowerPoint, Excel, Word) skills and ability to efficiently work with large volumes of data and pivot tables. * Organized and methodical with strong attention to detail. * Comfortable collaborating with and presenting to executives. * Demonstrated ability to be adaptive and inquisitive; natural problem solver. * Prefers to work independently with clear initial guidance/requests leveraging cross functional resources and teams. * Driven to deliver results with the ability to establish rapport, earn trust, and effectively collaborate with others. Please note: This is not a digital nomad or remote international position; candidates must be based in the United States. Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future. About Progyny: Progyny (Nasdaq: PGNY) is a global leader in women's health and family building solutions, trusted by the nation's leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians. Our benefits solution empowers patients with concierge support, coaching, education, and digital tools;provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs. Our mission is toempower healthier, supported journeys through transformative fertility, family building and women's health benefits. Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain's Fast 50 for NYC. For more information, visit ___. In compliance with New York City's Wage Transparency Law, the hourly salary [wage] range for NYC-based applicants is: $25.00/hour - $50.00/hour. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity. Progyny is proud to be anEqual Opportunity and Affirmative Action employer.We respect and seek to empower each individual and support the diverse cultures, perspectives,skillsand experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law. If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to ___.

As an LPN on our team as the Menorah Center for Rehabilitation & Nursing Care, you will be responsible for delivering nursing care to resident/patients in our long-term care facility under the supervision of the Nurse Manager, Nurse Coordinator and/or RN. Qualifications • Certificate from an accredited Licensed Practical Nurse Program, • NYS LPN license required, • Good clinical patient care skills, • Valid BCLS Benefits Include: • Freedom to be your authentic self, • Medical, Dental, Vision, Rx Insurance, • Career Growth Opportunities, • Tuition Reimbursement, • And MORE! Above all else, the Menorah team is here to help its patients and residents. Located on ten beautiful acres in Manhattan Beach, Menorah is an award-winning 436-bed center. Join our diverse team and leadership at the forefront of health care. At MJHS we view diversity as our strength. Where all team members feel respected, valued and free to be their authentic selves. Where we all work together toward a singular goal of delivering patient-centered high-quality care that is equitable, fair, and delivered with compassion and respect. [Learn More][1]. [1]:

Summary of Position • Responsible for assessing the quality of performance of employees who handle calls from our existing and potential members, providers, patients and customers., • Provide full evaluation and feedback on customer service skills and call handling to employees throughout the Call Centers across the Enterprise., • Ensure ongoing compliance with quality and industry regulatory requirements as well as identifying and tracking performance trends and making recommendations to employees for improvement. Principal Accountabilities • Audit staff and delegated entities to identify and investigate trends in audit results, identify root causes, report accuracy and compliance, analyze impacts, and generate recommendations to address., • Conduct analysis in a professional and confidential manner with a focus on the three critical quality components: technical accuracy, soft skills, and proper routing, resolution and documentation., • Perform research and collaborate on projects as needed., • Track issues in the quality monitoring systems or tools and analyze the results., • Develop, continue to update, and deliver Quality Analysis training program for new team members., • Deliver new hire auditing overview and orientation programs., • Remain current with updates to industry standards regarding metrics relative to audit best practices, reporting trends and industry standard changes., • Provide overviews in a team environment to educate the staff on audit results and trends; discuss team results on a regular basis., • Perform other job-related duties as directed or required. Qualifications Education, Training, Licenses, Certifications • Bachelor's Degree required; additional experience/specialized training may be considered in lieu of educational requirements Relevant Work Experience, Knowledge, Skills, and Abilities • 2 - 3+ years' relevant, professional work experience required 2 + years' experience with Quality auditing required • Customer Service / Call Center experience preferred, • Excellent analytical and problem-solving skills required, • Thorough understanding of systems and policies and procedures required, • Proficient with MS Office (Word, Excel, Outlook, Power Point) required, • Strong communication skills (verbal, written, presentation, interpersonal) required, • Attention to detail; organizational and time management skills; analytical and problem-solving skills required, • Proven ability to successfully manage multiple tasks/projects with competing priorities and deadlines required, • Ability to adapt to changes in workflow, projects, tasks, environments, procedures, etc. required Additional Information, • Requisition ID: 1000003128, • Hiring Range: $48,600-$83,160

REMOTE Summary of Position • Design, implement, and operate a Genesys Cloud environment., • Act as technical interface between the business and various IT teams to develop business solutions delivered via the Genesys contact center application utilizing the EmblemHealth data ecosystem to fulfill customer requests, • Participate in the planning, design, implementation, maintenance, monitoring, and support of all aspects of the Telecommunications Architecture across the enterprise, this includes all multichannel communications, • Design, implement, and operate multi-vendor integrated solutions spanning CRM, AI virtual agents, workforce engagement, APIs, and cloud services., • Apply experience in Contact Center as a Service (CCaaS), Customer Experience (CX), AI, or Cloud Communications., • Understand contact center ecosystems including CRM integrations (Salesforce), REST APIs, and system integrations., • Responsible for the daily management of all aspects of the cloud native Telecommunication environments that support the enterprise., • Implement technology upgrades to maximize value (ROI) to the organization Principal Accountabilities • Conduct discovery sessions with business Subject Matter Experts to define the needs of the business; map the business needs to technical capabilities that exist today to support the business objectives., • Design and implement complex solutions that utilize Microsoft, Genesys and other technical solutions., • Interface with multiple technical teams and the business units to create custom user experiences for our Contact Center staff., • Tune communications platforms to maximum operational capacity, this includes the omni channel experience., • Perform investigations into operational / technical and business issues that may impact customer experience., • Research solutions for and implement any business operations impacting incidents or tickets that are opened by the business (including call recording archives and other ancillary systems)., • Serve as escalation point for issue resolution; provide subject matter expertise into problem resolution., • Implement and manage voice network element monitoring tools as needed., • Perform maintenance upgrades, service packs and backup of systems., • Work with Senior Telecommunication Architect to manage physical infrastructure wiring for all offices, including planning, developing, researching, implementation, troubleshooting, maintenance, enhancements, etc., • Perform other related tasks as directed, assigned, or required. Qualifications Education, Training, Licenses, Certifications • Bachelor's degree in information systems or related field required; Additional experience/specialized training may be considered in lieu of degree requirement., • Unified Communications Certification on Genesis Pure Cloud preferred. Relevant Work Experience, Knowledge, Skills, and Abilities • 5 - 8+ years of related work experience required, • 3 - 5+ years Genesys Pure Cloud experience required 3 - 5+ years' experience in a purely technical role implementing solutions in a CCaaS environment required • Experience with Workforce management and call recording platforms preferred, • Ability to translate requirements into technical specs, and to develop/implement/enforce SLAs required, • Ability to organize, prioritize, and manage multiple projects/tasks with competing deadlines required, • Ability to effectively manage a heavy workload in a dynamic, fast paced environment required, • Excellent communication skills (verbal, written, presentation, interpersonal, collaboration) with all audience types/levels required, • Proven ability to work effectively with vendors required Additional Information, • Requisition ID: 1000003079, • Hiring Range: $77,760-$149,040

Experienced Clinical Research Associate - Full-Service Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Our Clinical Development model brings the customer and the patient to the center of everything that we do. We are continuously looking for ways to simplify and streamline our work to not only make Syneos Health easier to work with, but to make us easier to work for. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you'll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to accelerate the delivery of therapies, because we are passionate to change lives. Discover what our 29,000 employees, across 110 countries already know: WORK HERE MATTERS EVERYWHERE Why Syneos Health • We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program., • We are committed to our Total Self culture - where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people., • We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives - we're able to create a place where everyone feels like they belong. Job Responsibilities • Performs site qualification, site initiation, interim monitoring, site management activities and close-out visits (performed on-site or remotely) ensuring regulatory, ICH-GCP and/or Good Pharmacoepidemiology Practice (GPP) and protocol compliance. Uses judgment and experience to evaluate overall performance of site and site staff and to provide recommendations regarding site-specific actions; immediately communicates/escalates serious issues to the project team and develops action plans. Maintains a working knowledge of ICH/GCP Guidelines or other applicable guidance, relevant regulations, and company SOPs/processes., • Verifies the process of obtaining informed consent has been adequately performed and documented for each subject/patient, as required/appropriate. Demonstrates diligence in protecting the confidentiality of each subject/patient. Assesses factors that might affect subject/patient's safety and clinical data integrity at an investigator/physician site such as protocol deviation/violations and pharmacovigilance issues., • Per the Clinical Monitoring/Site Management Plan (CMP/SMP): Assesses site processes. Conducts Source Document Review of appropriate site source documents and medical records. Verifies required clinical data entered in the case report form (CRF) is accurate and complete. Applies query resolution techniques remotely and on site, and provides guidance to site staff as necessary, driving query resolution to closure within agreed timelines. Utilizes available hardware and software to support the effective conduct of the clinical study data review and capture. Verifies site compliance with electronic data capture requirements., • May perform investigational product (IP) inventory, reconciliation and reviews storage and security. Verifies the IP has been dispensed and administered to subjects/patients according to the protocol. Verifies issues or risks associated with blinded or randomized information related to IP. Applies knowledge of GCP/local regulations and organizational procedures to ensure IP is appropriately (re)labelled, imported and released/returned., • Routinely reviews the Investigator Site File (ISF) for accuracy, timeliness and completeness. Reconciles contents of the ISF with the Trial Master File (TMF). Ensures the investigator/physician site is aware of the requirement of archiving essential documents in accordance with local guidelines and regulations., • Documents activities via confirmation letters, follow-up letters, trip reports, communication logs, and other required project documents as per SOPs and Clinical Monitoring Plan/Site Management Plan. Supports subject/patient recruitment, retention and awareness strategies. Enters data into tracking systems as required to track all observations, ongoing status and assigned action items to resolution., • For assigned activities, understands project scope, budgets, and timelines; manages site-level activities / communication to ensure project objectives, deliverables and timelines are met. Must be able to quickly adapt to changing priorities to achieve goals / targets., • May act as primary liaison with study site personnel, or in collaboration with Central Monitoring Associate. Ensures all assigned sites and project-specific site team members are trained and compliant with applicable requirements, • Prepares for and attends Investigator Meetings and/or sponsor face to face meetings. Participates in global clinical monitoring/project staff meetings (inclusive of Sponsor representation, as applicable) and attends clinical training sessions according to the project specific requirements., • Provides guidance at the site and project level towards audit readiness standards and supports preparation for audit and required follow-up actions. Qualifications: • Bachelor's degree or RN in a related field or equivalent combination of education, training and experience, • Knowledge of Good Clinical Practice/ICH Guidelines and other applicable regulatory requirements, • Must demonstrate good computer skills and be able to embrace new technologies, • Excellent communication, presentation and interpersonal skills, • Ability to manage required travel of up to 75% on a regular basis, • US ONLY: As part of your employment with Syneos Health, you may be deployed to Sites that require certain medical and other personal information to gain facility access. Pursuant to our Employee Privacy Notice, Syneos Health can provide the Sites with the information necessary for you to gain such access. Further, a Site may ask you for additional information beyond that which Syneos Health has in its possession. You are required to comply with any such Site requests as a condition of your employment with Syneos Health. Please note that failure to provide requested information may result in a Site barring you from entry, which could put your ongoing employment at risk. At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position may include a company car or car allowance, Health benefits to include Medical, Dental and Vision, Company match 401k, eligibility to participate in Employee Stock Purchase Plan, Eligibility to earn commissions/bonus based on company and individual performance, and flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos complies with all applicable federal, state, and municipal paid sick time requirements. Salary Range: The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. Additional Information Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

Job details About Us: The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursueour missionat MSK and around the globe. Attending Interventional Radiologist, Department of Radiology, New York, NY Memorial Sloan Kettering Cancer Center Memorial Sloan Kettering Cancer Center (MSK) is one of the world's leading cancer centers, dedicated to exceptional patient care, innovative research, and outstanding education. As a comprehensive cancer center, MSK is committed to the treatment and control of cancer, advancing biomedical knowledge through laboratory and clinical research, and training the next generation of scientists, physicians, and healthcare professionals. The Department of Radiology at MSK is seeking dedicated interventional radiologists to join our team. Candidates must be fellowship-trained in interventional radiology and board-eligible in interventional radiology. They should demonstrate excellent clinical judgment, a strong interest in research, and outstanding interpersonal skills. Applicants must be eligible for medical licensure in New York and be board-certified in radiology (or committed to achieving certification within a specified timeframe). Candidates should also exhibit a patient-centered approach, strong communication skills, and a commitment to excellence in teaching. Clinical appointments will be within MSK, with academic appointments at Weill Cornell Medical College commensurate with experience and accomplishments. MSK offers a competitive salary and comprehensive benefits package. If you have any questions about this job opportunity, please contact: Dorisela Martinez Salary: 450,000-660,000 Physician compensation is based on multiple variables. This range represents annual salary only and does not include supplemental performance-based pay or any one-time payments that eligible candidates may be offered at the time of hire. MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. #ZIPHP #LI-POST #IND Pay Range: $0.00 - $10,000,000.00 FSLA Status: Exempt Closing: At MSK, we believe in fair, competitive pay that reflects your job, experience, and skills. MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

Job details About Us: The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursueour missionat MSK and around the globe. Exciting Opportunity at MSK:Principal Product Manager, AI Solutions Within the broader Digital Informatics and Technology Solutions (DigITs) organization, the Product Management team oversees product strategy, execution, and adoption for large scale digital solutions that support MSK employees, clinicians, researchers, and health consumers. We empower our clinicians and patients with digital tools that support the bestoutcomesand we support our researchers in their efforts to forgenew territoryin precision oncology. We arehiring fora Principal Product Manager, AI Solutions. We are looking for a candidate with a passion for enabling data-driven organizations at scale with a proventrack recorddelivering data solutions in the AI/ML domain. This individual willbe responsible forleading the entire lifecycle of AI-driven products, from conception and strategic planning to execution, launch, and optimization, as driven by needs from across the MSK organization.This role requires a unique blend of product management fundamentals with deep knowledge of AI technologies, data, and machine learning models. Role Overview * Partner with business leaders to align AI product strategy with enterpriseobjectives, building shared vision, prioritization alignment, and actionable roadmaps. * Own the AI product lifecycle from ideation and validation through delivery, launch, adoption, and continuous improvement. * Translate strategic priorities into clear use cases, feature requirements, and executable delivery plans. * Establish measurable frameworks to evaluate business value, model performance, and product impact beyond traditional metrics. * Serve as the connective layer across data science, engineering, design, and business stakeholders to drive clarity and momentum. * Collaborate with AI engineers and data scientists to define requirements,validatefeasibility, andoptimizesolution design. * Guidetrade-off decisions across scope, timeline, and investment whilemaintainingdelivery accountability. * Partner with engineering teams to design scalable data pipelines and support model evaluation and operational readiness. * Ensure responsible and ethical AI usage aligned with organizational governance standards and best practices. Key Qualifications * 7+ years of product management experience in data-driven or technology-enabled product environments. * Hands-on experience with Generative AI, large language models, and conversational AI platforms. * Strong working knowledge of machine learning concepts, data science practices, and AI development lifecycles. * Demonstrated experience defining success metrics and evaluating model and product performance. * Experienceoperatingwithin healthcare or similarly regulated environments preferred. Core Skills * Strategic thinking combined with strong execution discipline anddeliveryownership. * Exceptional collaboration, influence, and stakeholder alignment capabilities. * Ability to translate complex technical concepts into clear business outcomes and decisions. * Strong organizational skills with a results-driven, action-oriented mindset. Additional Information: * Schedule: Hybrid; Tuesday-Wednesday on site * Location: 633 Third Avenue, New York, NY * Reporting to:Senior Director, Product Management Helpful Links: Pay Range: $149,200.00 - $246,300.00 FSLA Status: Exempt Closing: At MSK, we believe in fair, competitive pay that reflects your job, experience, and skills. MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

Thank you for considering Progyny! Progyny is looking for aContact Center Managerwho willberesponsible formanaging multiple supervisors, ensuring the achievement of service-level targets, operational efficiency, inventorymanagementand overall customer satisfaction. This role involves planning, team development, and performance management. What you'll do... * Manage the day-to-day operations of the contact center, ensuring that all memberimpactingprocesses and procedures areoptimized.This individual will beleading both Clinical and non-clinical team members * Develop and implement strategies to improve productivity, member satisfaction, and operational efficiency * Communicate a clear and consistent messageregardingdepartmental goals and company policies to produce desired results * Support training and development initiatives for all contact center agents * Analyze contact center data and generate reports for senior management on performance metrics * Work closely with other departments to enhance cross-functional processes and resolve customer-related issues * Drive continuous improvement initiatives within the contact center * Attend and serve as a liaison in Member Servicesimpactingmeetings and cross-functional collaborations About you... * 5+ years of contact center experience, including 3+ years in a leadership role. * Must hold a valid RN license,with Fertility or Labor and Delivery experience preferred * Proventrack recordof improving customer service performance and efficiency * Excellent communication and leadership skills * Proven problem-solving and analytical skills * Strong understanding of contact center technology, analytics, and metrics Please note: This is not a digital nomad or remote international position; candidates must be based in the United States. Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future. About Progyny: Progyny (Nasdaq: PGNY) is a global leader in women's health and family building solutions, trusted by the nation's leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians. Our benefits solution empowers patients with concierge support, coaching, education, and digital tools;provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs. Our mission is toempower healthier, supported journeys through transformative fertility, family building and women's health benefits. Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain's Fast 50 for NYC. For more information, visit ___. Our perks: * Family friendly benefits: Paid family and parental leave, preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support), family and pet care fund, and Parents' Employee Affiliation Group * Menopause and midlife care * Health, dental, vision and life insurance options for employees and family * Free in-person, virtual and text-based mental health and wellness support * Paid time off, including vacation, sick leave, personal days and summer flex time * Company equity * Bonus program * 401(k) plan with company match * Access to on-demand legal and financial advice * Learning and development programs to help you grow professionally and a mentorship program * Company social eventsto include annual volunteer day and donation matching * Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office In compliance with New York City's Wage Transparency Law, the annual salary [wage] range for NYC-based applicants is: $90,000 - $115,000. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity. Progyny is proud to be anEqual Opportunity and Affirmative Action employer.We respect and seek to empower each individual and support the diverse cultures, perspectives,skillsand experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law. If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to ___. #LI-BR1

Job details About Us: The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursueour missionat MSK and around the globe. Before You Apply To ensure this opportunity is a fit, please watch our volunteer Pre-Orientation ___ for essential program information. Review the opportunity description and scheduling details below carefully before submitting your application. Hours & Location * Location: Koch Center - 530 E 74th Street, New York, NY 10022 * Shifts available: Monday - Friday from 9AM - 12PM, 12PM - 3PM, 3PM - 6PM * No weekend or evening shifts are available. * Please indicate all shifts you are available for in your application. Volunteer Opportunity We are seeking reliable and committed volunteers available for a weekly 3-hour shift at the David H. Koch Center for Cancer Care. Volunteers at this location will support the front entrance, waiting room areas, and lobby spaces providing navigation support to patients and visitors. As a volunteer, you may: * Offer a warm welcome by greeting patients, families, and visitors when they arrive. * Help with wayfinding by walking visitors to their destinations or answering general questions. * Update patients on wait times and provide shuttle information. * Support patients and staff in the waiting areas by assisting with wheelchair retrieval, escorting patients to appointments, or simply checking in to see where help is needed. * Assist staff in organizing supplies or restocking resource areas. Who We're Looking For * Age 16+ * Able to commit to the same weekly 3-hour shift for at least 6 months. * If you are a former or current MSK patient, you must be out of active treatment for at least one year. * Friendly and comfortable engaging with patients, families, and staff. * Reliable and proactive. * Must be flexible and willing to support areas based on daily needs, as directed by the Volunteer Supervisor. Onboarding Process (average 4-6 weeks) * Virtual interview (based on scheduling needs and program fit) * 2-3 reference checks * Background check & drug screen (18+ only) * Medical clearance (flu and other immunizations required; at applicant's expense) *To stay active in the program, onboarding must be completed within 4-6 weeks. If your application is pending any onboarding tasks for 30+ days, your application may be rejected. Please Note This is an unpaid volunteer role. The Volunteer Department does not oversee paid employment, internships, shadowing, or educational programs. Our program provides meaningful, long-term opportunities to support patients and staff. Closing: At MSK, we believe in fair, competitive pay that reflects your job, experience, and skills. MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

Job details About Us: The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursueour missionat MSK and around the globe. Nurse Leader MSK Blood Donor Room & Apheresis Exciting Opportunity at MSK: Join Our Team as a Nurse Leader for our Blood Donor Room & Apheresis at MSK.The Blood Donor Room and Apheresis Team at Memorial Sloan Kettering Cancer Center (MSK) collects life-saving blood components from volunteer and patient donors for patients undergoing cancer treatment. Chemotherapy and radiation therapy deplete blood supply, making a healthy and consistent blood and platelet supply critical for patient care. Role Overview: * Guide Clinical Excellence: Oversee therapeutic apheresis and specialized cell collection procedures, ensuring the highest standards of patient safety, quality, and compassion. * Support Life-Saving Impact: Direct and support blood collection and apheresis services from volunteer donors, securing the critical blood and platelet supply that sustains cancer care. * Educate & Empower: Provide guidance and education to patients, donors, families, and staff, creating an environment of trust, learning, and empowerment. * Develop Future Talent: Mentor and support your team through individualized training and orientation programs, strengthening nursing practice and building the next generation of nurse leaders. Key Qualifications: * Bachelor of Science in Nursing required. * New York State Registered Nurse (RN) license/registration * National Certification is a plus. * A minimum of 5 years recent nursing experience, Blood Donor and Apheresis experience ideal * Demonstrated leadership skills. Core Skills: * You're inspired by the opportunity to lead a team that delivers life-saving treatments, supports pioneering research, and helps shape the future of cancer care. * Outstanding communication and self-awareness. * Mentorship and coaching abilities to support nursing staff development. * Critical thinking and problem-solving to optimize patient outcomes and operational efficiency. * Adaptability and resilience to lead change and innovation. * Collaboration and building trusting relationships. * Understanding of financial principles, resource allocation, and cost management. Additional Information: * Location: MSK Main Campus and Koch Center * Schedule: Day shift, Monday-Friday * Reporting to the Director Nursing, Ambulatory Services *Sign on bonus offered to candidates who require relocation to New York Helpful Links: * * #LI-POST #LI-ONSITE #IND Pay Range: $164,100.00 - $270,900.00 FSLA Status: Exempt Closing: At MSK, we believe in fair, competitive pay that reflects your job, experience, and skills. MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

Job details About Us: The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursueour missionat MSK and around the globe. Clinical Nurse Specialist: New York Site Weekend Days (12-hour shift) Exciting Opportunity at MSK: We are seeking a Clinical Nurse Specialist to join our team. At MSK, we recognize and champion the role of the Clinical Nurse Specialist, how it enhances the clinical setting, and the value it provides to our patient population. Our highly skilled nursing team includes over 40 Clinical Nurse Specialists. Each of us is dedicated to delivering excellence in the art and science of professional nursing, consistent with our mission to provide compassionate, evidence-based nursing care to patients and families living with cancer in a healing and innovative environment. Role Overview: * Provide clinical leadership in the areas of evidence-based oncology nursing practice, education, consultation, and research. * Provide support to MSK's patients with cancer diagnosis and the nursing staff who care for them. * Coordinate implementation of practice standards with colleagues across sites. * Demonstrate positive quality outcomes as it relates to nurse-sensitive indicators and patient and staff satisfaction. * Promote a patient-centered environment through collaboration with nursing leaders and multidisciplinary teams. * Support and cultivate Relationship Based Care in all aspects of care delivery. * Disseminate MSK oncology nursing practice standards and outcomes through abstract submission, podium presentation, and evidence-based research findings. Key Qualifications: * Current NY State RN license with CNS qualification required. (Current CNS Students can be considered if they are 6-12 months of graduation) * Masters in nursing * National certification * 3+ years of related oncology experience * Experience in an advanced nursing role is strongly preferred. * Self-direction and strong interpersonal skills are essential. Core Skills: * A good decision-maker, with proven success at making timely decisions that keep the organization moving forward. * Able to work effectively in an environment notable for complex, information across multiple treatment sites. * Adept at planning and prioritizing work to meet commitments aligned with organizational goals. * A successful collaborator with the ability to engage others with different points of view and priorities. Additional Information: * Location: 1275 York Avenue, NYC * Reporting to The Associate Director, Evidence-Based Practice * Schedule: Weekend Days, 12-hour shifts Helpful Links: * * #IND Pay Range: $133,500.00 - $220,400.00 FSLA Status: Exempt Closing: At MSK, we believe in fair, competitive pay that reflects your job, experience, and skills. MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

Job details About Us: The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursueour missionat MSK and around the globe. Memorial Sloan Kettering Cancer Center seeks Senior Research Assistant in New York, NY to coordinate the laboratory biobank, including the reception and banking of specimens derived from clinical practice or from an array of clinical trials being held in MSKCC, as well as processing of the clinical specimens for downstream applications including the development of patient-derived xenograft (PDX) models, single cell RNA/ATAC/DNA/CITE sequencing, spatial transcriptomics and flow cytometry. Coordinate with a multidisciplinary team involving different MSKCC core facilities, clinicians and research coordinators, and development and maintenance of reference databases. Coordinate with the pathology core at MSKCC for the performance of histology work (including embedding, sectioning, immunohistochemistry and review of tissue, and state-of-the art multiplexed imaging techniques). Employ novel technologies in the lab, including single cell nuclei sequencing of small biopsies and PDXs and simultaneous single nuclei RNA/ATACseq and single nuclei DNAseq on flash frozen tissue samples. Provide in-vivo experiment support, including preparing cells for injection into mice, and processing collected specimens for preservation for downstream molecular analyses (RNAseq, ATACseq, ChIPseq and proteomics). Lead independent research projects related to lung cancer therapeutics. Supervise, mentor, and train new recruits in molecular biology and cell culture techniques. Assist postdocs and Ph.D. students with molecular biology work, including Western Blots, routine cell culture work, FACS sorting, flow cytometry, plasmid amplification, and PCR. Acting as the safety manager of the laboratory by coordinating with the institutional Environmental, Health and Safey and ensuring the lab is compliant with safety standards. EEO/VETS/ADA. REQUIREMENTS: Master's degree or equivalent in Biology, Biochemistry, Biomedicine, or a directly related health science field and 3 years of experience in the job offered or working in medical research; or a Bachelor's in these fields and 5 years of experience in the job offered or working in medical research. Must have 3 years of experience with the following: simultaneous single nuclei RNA/ATACseq and DNAseq on flash frozen tissue samples; and leading research projects in lung cancer therapeutics as evidenced by publications in the field. Must have 1 year of experience with the following: processing of clinical specimens and maintenance of the laboratory biobank; training of lab members in molecular and cell biology techniques; and writing and renewing IACUC and IBC protocols. SALARY: $77,100.00 - $119,400.00/year LOCATION: 417 East 68th St., New York, NY 10065 Pay Range: $77,100.00 - $119,400.00 FSLA Status: Exempt Closing: At MSK, we believe in fair, competitive pay that reflects your job, experience, and skills. MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

Thank you for considering Progyny! The Contact Center Project Manageris responsible forplanning, coordinating, and executing initiatives thatimpactcontact center operations. This role ensures projects are delivered on time, within scope, and with a clear understanding of operational impact-while protecting service levels, efficiency, and employee experience. This role serves as thecentral intake and governance point for all contact center change initiatives. What you'll do... Project Intake & Governance • Manage centralized intake of all initiativesimpactingthe contact center., • Assess project requests for volume, staffing, AHT, and operational impact., • Develop detailed project plans including timelines, dependencies, risks, and deliverables., • Coordinate cross-functional partners including Operations, WFM, Enablement, IT, and Analytics., • Partner with Enablement to ensure training and communication plans are in place., • Ensure operational readiness prior to implementation., • Define success metrics for each initiative., • Track expected versus actual benefits and operational outcomes., • On-Time Project Delivery, • Scope & Timeline Adherence, • Accuracy of Impact Assessments, • BenefitRealization Rate, • Change Failure / Rework Rate About you... • Bachelor's degree or equivalent experiencerequiredin business,project management or similar, • 5+ years of project management experience, • Project Management CertificationstronglypreferredCAPM, PMPorPgMP, • Experience in contact center, operations, or service environments preferred, • Strong organizational, communication, and stakeholder management skills Please note: This is not a digital nomad or remote international position; candidates must be based in the United States. Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future. About Progyny: Progyny (Nasdaq: PGNY) is a global leader in women's health and family building solutions, trusted by the nation's leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians. Our benefits solution empowers patients with concierge support, coaching, education, and digital tools;provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs. Our mission is toempower healthier, supported journeys through transformative fertility, family building and women's health benefits. Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain's Fast 50 for NYC. For more information, visit ___. Our perks: • Family friendly benefits: Paid family and parental leave, preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support), family and pet care fund, and Parents' Employee Affiliation Group, • Menopause and midlife care, • Health, dental, vision and life insurance options for employees and family, • Free in-person, virtual and text-based mental health and wellness support, • Paid time off, including vacation, sick leave, personal days and summer flex time, • Company equity, • Bonus program, • 401(k) plan with company match, • Access to on-demand legal and financial advice, • Learning and development programs to help you grow professionally and a mentorship program, • Company social eventsto include annual volunteer day and donation matching, • Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office In compliance with New York City's Wage Transparency Law, the annual salary [wage] range for NYC-based applicants is: $80,000 - $110,000. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity. Progyny is proud to be anEqual Opportunity and Affirmative Action employer.We respect and seek to empower each individual and support the diverse cultures, perspectives,skillsand experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law. If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to ___. #LI-EH1

Job details About Us: The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursueour missionat MSK and around the globe. Exciting Opportunity at MSK:Senior Principal Enterprise & Solution Architect At Memorial Sloan Kettering, the Senior Principal Enterprise & Solution Architect plays a critical role in shaping enterprise transformation through data, analytics, and AI.Reporting into theChief Data & Analytics Officer, this role willpartnerclosely with executive leaders, thisrole evaluates organizational readiness, surfaces strategic opportunities, and helps define a clear, actionable path forward for the enterprise. Combining hands-on assessment work with executive-level storytelling,you'lltranslate complex insights into clear, persuasive narratives. Your work will inform high-stakes decisions, align diverse stakeholders, and help advance MSK's long-term vision for data- and AI-driven impact! Role Overview * Act as a trusted strategic advisor and thought partner to executive andboardlevelleaders, shaping enterprise perspectives on data, analytics, and AI readiness and helping guidehighstakesdecisions * Lead rapid,enterprisewideassessments of data and AI maturity, evaluating capabilities across people, process, technology, and governance to informlongtermtransformation strategy * Design andfacilitateindepthinterviews, workshops, and working sessions with senior leaders and key stakeholders to surface priorities, constraints, risks, and opportunities * Synthesize complex qualitative and quantitative inputs into clear, cohesive insights that resonate with senior audiences and drive alignment * Translate assessment findings into practical, actionable recommendations, investment themes, and prioritized roadmaps for executive consumption * Develop compelling,executivereadynarratives, presentations, and visual storytelling that communicate gaps, tradeoffs, risks, and transformation pathways with clarity * Influencedecisionmakingacross functions without formal authority, constructively challengingassumptionsand guiding leaders towarddatainformedoutcomes * Partner closely with data, analytics, and technology teams tovalidatefindings and ensure recommendations are grounded in operational and technical reality * Operate effectively in ambiguity, adapting in real time as new insightsemergeandmaintainingmomentum across complex, sensitive initiatives Key Qualifications * Extensive experienceinfluencingexecutive leadership on enterprise data, analytics, AI,or technology strategy * Proven success leading enterprise assessments, diagnostics, orlargescaletransformation initiatives * Strong understanding of modern data platforms, cloud architectures, and hyperscale environments (e.g., AWS, Databricks, Snowflake, Google Cloud) * Experienceoperatingwithin large, complex, matrixed organizations * Ability to work independently at a senior level while managing multiplehighimpactpriorities * Demonstrated success delivering results infastpaced, evolving, and ambiguous environments Core Skills * Executivelevelcommunication and the ability to translate complexity into compelling strategic narratives * Strong influencing skills, including the confidence to challenge senior stakeholders without authority * Analytical rigor paired with practical judgment and business acumen * Advanced facilitation and stakeholder engagement across diverse, senior audiences * Change leadership mindset with a focus on driving adoption ofdatadrivenways of working Additional Information * Location:633 Third Avenue, New York, NY * Schedule:Hybrid;9:00 AM - 5:00 PM, Monday - Friday * Reporting toChief Data & Analytics Officer Helpful Links: Pay Range: $202,300.00 - $343,700.00 FSLA Status: Exempt Closing: At MSK, we believe in fair, competitive pay that reflects your job, experience, and skills. MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

Senior Clinical Project Manager - Oncology/Hematology (Phase III) Required (Remote - US/Canada) Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Our Clinical Development model brings the customer and the patient to the center of everything that we do. We are continuously looking for ways to simplify and streamline our work to not only make Syneos Health easier to work with, but to make us easier to work for. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you'll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to accelerate the delivery of therapies, because we are passionate to change lives. Discover what our 29,000 employees, across 110 countries already know: WORK HERE MATTERS EVERYWHERE Why Syneos Health • We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program., • We are committed to our Total Self culture - where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people., • We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives - we're able to create a place where everyone feels like they belong. Job Responsibilities Are you a seasoned CRO project leader passionate about advancing oncology and hematology research? Do you thrive in a fast-paced, collaborative environment where your leadership directly impacts patient outcomes? Join our team as a Senior Project Manager and take ownership of complex Phase III trials, driving projects from proposal through delivery and shaping the future of cancer care. As a Senior Project Manager, you will take a lead role in advancing Phase III Oncology and Hematology clinical trials, managing complex, global initiatives. You'll lead and inspire cross-functional teams, mentor emerging project managers, and act as the primary strategic partner for our clients, ensuring every milestone is delivered on time, on budget, and with exceptional quality. This role offers the opportunity to drive high-impact research that directly contributes to innovative cancer therapies and improved patient outcomes worldwide. Project Leadership & Delivery * Drive the operational and financial success of Phase III clinical trials. * Lead cross-functional teams across Clinical Operations, Regulatory Affairs, Data Management, Biostatistics, Medical Affairs, Pharmacovigilance, and QA. * Act as the primary liaison with clients, ensuring smooth project launch, conduct, and closeout. * Oversee project deliverables, timelines, and budgets while proactively identifying and mitigating risks. * Mentor junior project managers and project support staff, fostering collaboration and professional growth. Financial & Operational Accountability * Own project budgets, forecasts, and financial performance. * Ensure alignment and accountability across all vendors and study partners. * Implement contingency plans and risk mitigation strategies to keep projects on track. Reporting & Communication * Maintain and evaluate project progress using advanced tracking tools. * Prepare and present project materials for internal and external stakeholders. * Support inspection readiness and Trial Master File compliance. Business Development * Participate in bid defense meetings as the potential project lead. * Build strong client relationships to generate new opportunities. * Stay up-to-date on oncology/hematology trends and the evolving drug development landscape. Management & Mentorship * Train and mentor new project managers and clinical staff. * Facilitate team communication, collaboration, and professional development. * Experienced Global Project Leader (NA, LATAM, EMEA, and APAC) with strong Phase III CRO project management experience and a proven track record of delivering clinical trials successfully. * Oncology and Hematology expertise, with direct experience leading complex Phase III trials. * Cross-functional team leadership, overseeing such teams as Clinical Operations, Regulatory Affairs, Data Management, Biostatistics, Medical Affairs, Pharmacovigilance, and Quality Assurance. * Financially savvy, skilled in managing multi-million-dollar budgets, including creation, forecasting, and negotiation of out-of-scope work. * Vendor management expertise, ensuring alignment, quality, and accountability across all study partners. * Deep regulatory knowledge, with expertise in GCP/ICH guidelines and other applicable regulatory requirements. * Educational foundation: Bachelor's degree in Life Sciences, Medicine, Pharmacy, Nursing, or a related field. * Tech-forward, comfortable leveraging digital tools and emerging technologies to optimize project delivery. * Strategic, results-driven leader with exceptional communication skills, able to navigate complex, dynamic environments while inspiring teams to achieve excellence. * Join a highly collaborative, innovative, and performance-driven team. * Opportunities to mentor and be mentored, helping you grow professionally while developing others. * Work on impactful global oncology and hematology trials, shaping the future of patient care. * Thrive in an environment where innovation, growth, and professional development are actively encouraged. If you are ready to lead high-impact Phase III oncology and hematology clinical trials, drive innovation, and make a real difference in patient outcomes, we want to hear from you! At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position may include a company car or car allowance, Health benefits to include Medical, Dental and Vision, Company match 401k, eligibility to participate in Employee Stock Purchase Plan, Eligibility to earn commissions/bonus based on company and individual performance, and flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos complies with all applicable federal, state, and municipal paid sick time requirements. Salary Range: The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. Additional Information Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.