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Job DescriptionAbout Clarion The hardest part of healthcare shouldn’t be getting an appointment. Today, medical staff drown in backlogs of calls, faxes, and scheduling requests. Patients struggle to get the right care at the right time, staff members burn out, and clinics lose billions in revenue. This isn’t a failure of care - it’s a failure of capacity. Clarion exists to solve this problem at scale. Our AI agents handle the patient journey from end-to-end; from scheduling and rescheduling appointments, to managing referrals and prescription refills. Our AI performs complex workflows with a human-like touch that patients love. We’ve raised $10M from Accel, Y Combinator, and Sequoia (Scout), along with founders from Ophelia, Medallion, and Counsel Health. We’re an in-person team based in New York City, moving quickly to ensure every patient gets the care they need. Why Join Us? Solving a real-world challenge: We’re addressing a critical problem that affects millions of patients and providers daily. Our AI agents outperform human schedulers and restore the time needed to focus on patients. Early-stage with strong market validation: We’ve seen 10x revenue growth in the last year alone. We handle millions of interactions for customers ranging from virtual care clinics to a $5B health insurance company. Founding team: Our co-founders bring a deep understanding of the healthcare landscape. Our CEO is a Stanford/Harvard-trained physician and clinical ops leader (Two Chairs, Ophelia), and our CTO is an ex-Amazon Alexa engineer who led AI/ML teams at Salesforce. Outsized early impact: You'll be joining at an early stage where your contributions shape our company's trajectory, processes, and culture, with significant influence on how we grow. In-person collaboration advantage: We've built in-person since day one and maintain this as a strategic advantage. We move faster, build stronger bonds, and create a cohesive culture. What You'll Be Working On Serving as the CEO's right hand to drive priority initiatives, track progress against goals, and identify operational bottlenecks Managing our AI agent deployment pipeline from initial customer onboarding through ongoing optimization Building and documenting scalable processes for customer implementation, quality assurance, and ongoing support Creating dashboards to track key metrics across customer success, AI agent performance, and business operations Managing vendor relationships and evaluating new tools to support our growing operations Requirements 2-4 years of experience in consulting, investment banking, business operations, or high-growth startups Clear communicator who builds trust easily with healthcare customers and team members Experience managing projects from start to finish and coordinating across different areas Good with numbers and able to spot trends that help guide business decisions Excited to work in-person at our NYC office You are a good fit if You're highly organized and can balance multiple strategic initiatives while maintaining a clear view of company priorities You're proactive about identifying both risks and growth opportunities across the business You're comfortable working in a fast-paced environment and can adapt your approach as company needs evolve You're naturally curious about healthcare workflows and passionate about improving them with technology You take ownership of outcomes and measure your success by company and customer metrics What we offer Direct mentorship: Work closely with our founding team and experienced leaders who will invest in your professional development Meaningful equity: Early employee stock options with significant ownership potential Comprehensive benefits: 100% covered healthcare, flexible time off, commuter benefits, weekly team lunches Team culture: Quarterly retreats and monthly team events that build genuine connections in our close-knit NYC team Impact at scale: Work that builds the infrastructure to help millions of patients access care Interview Process At each stage, we decide within 24hrs and update you shortly after: First Chat (15min) [Virtual]: A casual conversation about the role and your experience to see if there's a good initial fit. Experience Deep Dive (45min) [Virtual]: We'll explore your operational experience, how you've managed complex projects, and your approach to building scalable processes. Team Day (Half-day) [In-Person]: Visit our New York office to meet with co-founders, team members, and potential collaborators. You'll work through operational scenarios, discuss strategy, and get a sense of our company culture and working environment. If you're ready to transform how millions of patients connect with their healthcare providers, we'd love to hear from you. Compensation Range: $100K - $150K

_ is the Platform for AI Success, the enterprise orchestration layer for building, deploying, and governing AI. In a single environment, teams design and operate analytics, machine learning, and AI agents with the transparency, collaboration, and control enterprises require. Sitting above data platforms, cloud infrastructure, and AI services, Dataiku connects the full enterprise AI stack - empowering organizations to run AI across multi-vendor environments with centralized governance. The world's leading companies rely on Dataiku to operationalize AI and run it as a true business performance engine delivering measurable value. For more, visit the Dataiku , , , and . As a Generative AI Engineer on the ED&A team, you will build the agentic AI systems that change how Dataiku runs internally. The role is hands-on and end-to-end: you'll work close to the business, turn real problems into working software, and see your solutions through from first conversation to production. This position can be based in our New York office or remotely within the Eastern Time Zone. Design end-to-end AI solutions on Dataiku's platform, leveraging Dataiku Agent Hub, Prompt Studio, LLM Mesh, and Knowledge Banks (Vector Stores), or Python-based frameworks where needed. Build and orchestrate multi-agent systems using Dataiku's Visual Agents (simple and structured), as well as code-based frameworks (LangGraph, CrewAI, Claude Agent SDK, OpenAI Agents SDK) as appropriate. Integrate and optimize LLM APIs across providers (OpenAI, Anthropic, Google Gemini, AWS Bedrock, Azure, open-source models via Dataiku's LLM Mesh), applying model routing strategies to balance cost, latency, and quality. Implement Retrieval-Augmented Generation (RAG) pipelines, including agentic RAG and GraphRAG, using Dataiku's Knowledge Banks with reranking, dynamic filtering, and document extraction capabilities. Work exclusively with the Marketing organisation, partnering across functions such as Demand Generation, Content Marketing, Product Marketing, Field Marketing, Marketing Operations, Brand, and Communications. Engage marketing stakeholders to gather business requirements, then go further: identify the underlying user or team pain points those requirements represent, and design solutions that address both the stated need and the deeper problem. Own projects end-to-end, from requirements intake and solution design through to build, deployment, and handover. Develop autonomous and semi-autonomous AI agents, using Dataiku's Agent Builder, custom Python-based architectures (LangGraph, CrewAI, Claude Agent SDK, etc.), or a combination of both. Exercise judgment on when to leverage platform capabilities and when to build custom solutions. Design and build Agent Tools beyond documented examples, including custom API integrations, data retrieval modules, decisioning logic, and automated workflows, pushing past out-of-the-box patterns to deliver solutions tailored to specific business problems. Build, publish, and consume MCP (Model Context Protocol) servers to enable agent-to-tool integration across systems, including designing custom MCP servers where needed. Develop evaluation and monitoring approaches for agent systems, combining Dataiku's built-in capabilities with custom instrumentation to measure reliability, accuracy, cost, and business impact in production. Design and maintain evaluation frameworks (evals) for LLM-based systems, measuring accuracy, latency, cost, and reliability in production. Adhere to data governance, security, and regulatory compliance requirements (EU AI Act awareness, responsible AI practices) for all AI solutions. Leverage Dataiku's Cost Guard and Quality Guard features to manage LLM spend, enforce usage policies, and maintain output quality standards. Work closely with analytics and data engineering teams to maintain metadata on reference datasets for LLM consumption. Create front-end user interfaces for AI applications using HTML, CSS, and JavaScript, within Dataiku's webapps framework, Dataiku Answers for chat-based interfaces, or standalone applications built with Vue.js and Node.js. Collaborate on UX design, ensuring internal stakeholders find AI solutions intuitive and responsive. Provide product feedback to the development team to improve the platform. Stay current with the rapidly evolving AI engineering landscape, agent frameworks, model capabilities, evaluation practices, governance requirements, and tools like MCP and A2A protocols. Must have strong Python skills (including familiarity with typical data science and AI engineering libraries). Must have hands-on experience building agentic AI systems, multi-agent orchestration, tool chaining, autonomous decision-making, and production deployment of AI agents. Experience with Go-to-Market motions, nomenclature, and technology, including Salesforce, HubSpot, 6sense, Gong, Outreach, and related tools. Experience with modern agent orchestration frameworks (LangGraph, CrewAI, Claude Agent SDK, OpenAI Agents SDK, or similar); familiarity with LangChain is still relevant but not sufficient on its own. Understanding of RAG architectures (vector databases, embedding strategies, agentic RAG, GraphRAG) and when to apply each approach. Familiarity with MCP (Model Context Protocol) for agent-to-tool integration, or demonstrated ability to quickly adopt new integration standards. Experience with structured outputs, function/tool calling, and prompt engineering across multiple LLM providers. Web development fundamentals (HTML, CSS, JavaScript); experience with Vue.js and Node.js preferred. Exposure to AI evaluation practices, building evals, monitoring model/agent performance in production, and iterating based on metrics. Comfort with AI-assisted development tools (GitHub Copilot, Cursor, Claude Code, or similar). Familiarity with Dataiku a bonus. Strong communication and presentation skills, capable of collaborating effectively with both technical and non-technical stakeholders. Problem-solving mindset with a passion for innovation and delivering measurable business value. Openness to learning new tools (e.g., Dataiku) and adapting to a rapidly evolving AI landscape. Compensation and Benefits The final compensation package for this role will be determined during the interview process and is based on a variety of factors, including, but not limited to, geographic location, internal equity, education, skill set, experience and training. Eligible roles may also be entitled to receive commission or other variable compensation through Dataiku's incentive compensation program. Dataiku also offers comprehensive benefits, including stock options, medical, dental, and vision plans, flexible spending accounts, pre-tax commuter benefits, a 401k company match, paid vacations and sick leave, paid parental leave, employer paid disability coverage, and additional health and wellbeing perks and benefits. Dataiku reserves the right to amend or modify employee perks and benefits at any time. US only national base pay ranges$160,000—$240,000 USD What are you waiting for! At Dataiku, you'll be part of a journey to shape the ever-evolving world of AI. We're not just building a product; we're crafting the future of AI. If you're ready to make a significant impact in a company that values innovation, collaboration, and your personal growth, we can't wait to welcome you to Dataiku! And if you'd like to learn even more about working here, you can visit our . Our practices are rooted in the idea that everyone should be treated with dignity, decency and fairness. Dataiku also believes that a diverse identity is a source of strength and allows us to optimize across the many dimensions that are needed for our success. Therefore, we are proud to be an equal opportunity employer.All employment practices are based on business needs, without regard to race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. This applies to all policies and procedures related to recruitment and hiring, compensation, benefits, performance, promotion and termination and all other conditions and terms of employment. If you need assistance or an accommodation, please contact us at: Protect yourself from fraudulent recruitment activity Dataiku will never ask you for payment of any type during the interview or hiring process. Other than our video-conference application, Zoom, we will also never ask you to make purchases or download third-party applications during the process. If you experience something out of the ordinary or suspect fraudulent activity, please review our page on identifying and reporting fraudulent activity_

Join the team at Mercier Consultancy MD as a Swedish Speaking Customer Support Agent specializing in the iGaming sector, with a fantastic opportunity for relocation included to Greece! This role is perfect for individuals passionate about customer service and the gaming industry. You will assist Swedish-speaking clients, providing them with top-tier support while enhancing their gaming experience with our platform. • Deliver exceptional customer support to Swedish-speaking clients via phone, email, and live chat., • Assist customers with inquiries regarding account management, game rules, promotions, and technical issues., • Resolve customer complaints and concerns efficiently while ensuring a high level of satisfaction., • Document customer interactions and maintain accurate records in the CRM system., • Collaborate with internal teams to address and escalate any complex issues that arise., • Stay updated on industry trends, gaming regulations, and company policies to provide informed support., • Fluency in Swedish (oral and written) is essential; proficiency in English is a plus., • Prior experience in customer support, particularly within the iGaming or entertainment sectors, is preferred., • Excellent communication and interpersonal skills to engage effectively with customers., • Strong problem-solving capabilities and a customer-centric mindset., • Knowledge of gaming platforms and an understanding of player behavior is an advantage., • Ability to work effectively in a fast-paced, remote environment while managing multiple inquiries., • Willingness to relocate to Greece as part of this position., • Competitive Monthly Salary, • Fully Paid Relocation Package, • 2 Extra Salaries Per Year, • Fully Paid Training, • Health Insurance, • And Much More...

Mercier Consultancy MD is thrilled to offer an exciting opportunity for a Norwegian Speaking Customer Service Agent to join our team in Bulgaria, with fully paid relocation provided. Provide support to Norwegian-speaking customers via phone, email, and chat, addressing inquiries related to products

Job DescriptionCustomer Engineer, Agent Builder Conversational AI / Technical Customer Engineering | NYC Full-time, On-site About the Company We are representing a high-growth AI software company building enterprise-grade conversational AI agents for leading brands. The platform helps large organizations deploy AI-powered customer experiences across channels such as chat, voice, email, SMS, and other customer interaction workflows. The company is operating in a fast-moving category where technical execution, product quality, and customer impact are central to success. This is a strong fit for someone who enjoys working at the intersection of engineering, customer delivery, product feedback, and applied AI. The Role This is a highly technical, customer-facing delivery role focused on building and launching AI agents for strategic enterprise customers. You will own the execution of agent builds from scoping through launch and iteration, working closely with customers and internal product, engineering, success, and go-to-market teams. You will translate customer requirements into clear implementation plans, configure agent behavior, validate integrations, test performance, and ensure deployed agents are reliable, safe, and effective in real-world environments. This role is ideal for someone with a strong technical foundation who enjoys hands-on implementation, customer interaction, structured problem-solving, and shipping production-quality solutions quickly. What You'll Do • Own end-to-end execution of AI agent builds for enterprise customers, from initial scoping through launch and continuous iteration., • Configure agent behavior and maintain key implementation artifacts to improve quality, reliability, and business outcomes., • Design, test, and validate guardrails to support safe, compliant, and predictable AI agent performance., • Set up and validate customer integrations, including ticketing systems, enterprise SaaS tools, workflows, and related deployment requirements., • Work directly with senior technical stakeholders to gather requirements, define success criteria, and drive delivery against timelines., • Translate customer needs into clear internal documentation and feedback for product and engineering teams., • Partner with product, engineering, design, customer success, and go-to-market teams to deliver repeatable, high-quality AI agent implementations., • Surface product gaps and customer insights that help improve the underlying agent-building platform.What We're Looking For, • 5 - 10 years of experience in a technical, post-sales, customer-facing role for a complex B2B SaaS product (FDE, SE, SA, Implementation Engineer, Field Engineer, SWE who wants to move to customer-facing), • Can write code (in Python) Experience working with APIs and building integrations. Experience building with or around LLMs / AI agents. • Strong technical foundation, working with APIs, and building or validating integrations., • Experience delivering production-grade customer solutions that require structured execution, testing, validation, and iteration., • Ability to communicate clearly with senior technical stakeholders and translate ambiguous requirements into actionable implementation plans., • Strong ownership mindset and comfort operating in fast-moving, ambiguous environments., • Ability to balance hands-on technical execution with customer empathy and structured delivery., • Experience working with complex B2B SaaS products or technical post-sales environments., • Experience building with or around LLMs, AI agents, prompt workflows, evaluations, guardrails, or AI tooling., • Experience with enterprise SaaS integrations such as ticketing systems, CRM platforms, data pipelines, or workflow automation tools., • Familiarity with security, compliance, and reliability considerations in enterprise software deployments., • Computer Science, Engineering, Mathematics, or equivalent technical background., • Product instinct, including the ability to define success metrics, write clear product requirements, and feed customer insights into roadmap discussions.Why This Role Is Exciting, • You will work on one of the fastest-growing areas of applied AI: enterprise-grade AI agents., • You will have direct ownership over customer-facing technical work that moves from scoping to production., • The role combines engineering, product thinking, customer strategy, and implementation rather than sitting in a narrow delivery lane., • You will work closely with high-caliber internal teams and senior technical stakeholders at large enterprise customers., • Your work will directly influence both customer outcomes and the evolution of the core platform., • This is a strong opportunity for someone who wants to stay technical while moving closer to customer impact and product direction.Work Model, • Full-time role., • On-site in New York, • Regular in-office collaboration expected., • Visa sponsorship available. Apply now!

Job DescriptionABOUT US: Founded in 2020, Regal is the AI Agent Platform. Regal gives every company the tools to transform customer communications with delightful AI Agents that are connected to your data, easy to customize and monitor, always available, and ready to take action. Power better support, sales, and operations – with way less effort. Our founders, Alex Levin and Rebecca Greene, helped build Angi (Angie’s List, HomeAdvisor, and Handy) to over $1.5B in revenue. Based in Manhattan, we’re building an in-person culture of entrepreneurs who want to win and build something meaningful. We’re backed by top investors including Founder Collective, Homebrew, and Emergence Capital. Come join us as we create a category-defining company, and follow Regal's company page on LinkedIn to stay up-to-date on our journey and current job openings! We’re moving fast, and the numbers speak for themselves:- Partnered with enterprise brands like Google, AAA, Ro, Coursera- Raised $82M (top tier investors including Emergence & Homebrew)- Completed 250M+ calls- Driven $7B revenue for customers- Scaled to $##M ARR- Built amazing NYC (Midtown) in office cultureRESPONSIBILITIES: Collaborate with Account Executives to develop and implement prospecting strategies that grow a strategic pipeline and directly contribute to sourcing closed-won deals Research companies to determine whether they're strong candidates for Regal AI Agents - specifically organizations running contact centers, outbound sales teams, or operations requiring high call and SMS volume Conduct high-volume outbound outreach into target B2C companies through calls, emails, video, LinkedIn, and social media Use value-based selling to build strong prospect relationships to understand their challenges and goals around deploying AI Agents to automate and improve inbound and outbound voice, SMS, and chat interactions Achieve and exceed pipeline sourcing goals through strategic prospecting tactics with a focus on creating opportunities that convert to closed-won revenue Leverage industry-standard tools, including Salesforce, Salesloft, Nooks, Clay, and LinkedIn Sales Navigator, to tailor outreach and organize your workflow ABOUT YOU: • 0-1 year(s) of work experience or internship experience, • Track record of high achievement personally and/or professionally, • Excellent written and verbal communication skills, • The ability and desire to work in a fast-paced environment and thrive when faced with challenges and ambiguity, • You possess a competitive nature with the desire to meet and exceed performance goals, • The technical aptitude to master our sales toolsBENEFITS & PERKS:, • We care about your health!, • Medical, Dental, and Vision plans - 80% covered by the company, • Flexible PTO & 11 paid holidays/year, • Subsidized ClassPass membership, • We care about future you!, • 401k Plan, • Paid parental leave, • Pre-tax commuter benefits, • We care about connection!, • In-office breakfast and snacks daily, • Happy hours, team outings, & annual off-sites, • Complete laptop workstation, • & more to come!POSITION LOCATION & OFFICE DETAILS: This position is only available in New York City (HQ- Midtown). Hybrid roles are required in office T/W/TH and office optional M/F. *If you think you’re missing relevant experience but you’re hungry and a fast learner (and can prove it), we want to hear from you! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionAbout LearnLux LearnLux is the leading provider of workplace financial wellbeing, blending fiduciary digital planning with access to one-on-one guidance from Certified Financial Planner™️ professionals. Our award-winning program helps employees navigate critical financial decisions from budgeting and benefits elections to equity compensation, home buying, and retirement so they can feel confident about their money and focused at work. Advanced reporting helps our partners understand impact, driving outcomes like reduced financial stress, increased productivity, and improved retention. We're building LearnLux with intention. We move quickly, operate with a high bar for quality, and value people who take ownership of their work. If you're energized by solving new problems, taking accountability, and pushing yourself to do your best work every day, you'll find this a rewarding environment. We're a venture-backed company that has raised over $35M to date and is supported by experienced investors and long-term partners. We're a growth-focused business building for scale, and we're excited by the opportunities and challenges that come with that journey. The Role LearnLux is looking for a part time Certified Financial Planner® to join our fast growing team. Leveraging the LearnLux digital experience you will work directly with employees to provide them with unbiased, holistic financial guidance. Your extensive financial experience and client-first approach will help employees prepare for and accomplish their personal and financial goals. This role is 100% remote within the US and reports to the Director of Financial Planning. What you'll do • Must be available to work various shifts from 8 AM - 11 PM ET Monday through Friday with a typical expectation, but not guarantee, of 5-15 hours per week, • Meet and engage with clients remotely over video, chat and email to give guidance on topics like budgeting, student loans, retirement readiness, equity compensation, debt management and more, • Advise on the LearnLux methodology to improve and respond to the changing financial environment, • Participate in monthly team meetings to bring your subject matter expertise to improve the LearnLux digital experience, • Become an expert on our client's benefit plans so you can act as an extension of their team during open enrollmentYou should bring, • CFP® designation required, • Passion for educating individuals to take control and invest in their financial future, • Have the ability to perform several tasks concurrently, to prioritize work, and to take direction from multiple team members, • Can demonstrate ability to take initiative and execute, • Experience in multiple areas of personal Finance: Retirement, Equity Compensation, investments, budgeting, debt management, Student Loans, cash flow planning, digital currencies, estate planning, insurance and moreIt would be great if you also, • CPA, Enrolled Agent, or similar, • Certification in Credit Counseling, • Additional Certifications, • Startup and/or Fintech experience, • Bi-lingual (Spanish), • Experience creating presentations and presenting to large audiences virtually or in-person, • Availability to work occasional evenings and Saturday, • Ability to occasionally travel to on-site eventsLearnLux is a fit for you if you, • Thrive in fast-moving environments and enjoy building in moments of change. We operate with urgency, and roles, priorities, and approaches evolve as we grow., • Like wearing multiple hats and helping define the path forward. At LearnLux, roles evolve as we grow, and employees often help create clarity, structure, and direction where it didn't previously exist., • Take initiative and don't wait to be asked. You see problems as opportunities and are comfortable stepping in to move work forward., • Are energized by ambiguity and willing to make decisions with imperfect information. We learn quickly by doing, and pace is a competitive advantage for us., • Enjoy being hands-on and owning work end to end. While strategic thinking matters, execution, follow-through, and accountability are what drive impact here., • Are motivated by high standards and continuous improvement. As we hit new milestones, we intentionally raise the bar on quality, ownership, and outcomes., • Value clear, frequent communication and collaboration. As a remote team, staying aligned through proactive communication is core to how we operate.Closing LearnLux strives to be an inclusive workplace and values learning from and engaging across different perspectives. Women, people of color, LGBTQIA+ individuals, and members of other minority or marginalized groups are strongly encouraged to apply. LearnLux is proud to be an equal opportunity employer and does not discriminate against candidates on the basis of race, ethnicity, color, national origin, age, religion, sex, gender, sexual orientation, gender identity, marital status, disability, or veteran status. We are committed to fostering an environment that embraces diversity and inclusion and are seeking candidates from a variety of backgrounds, experiences, abilities, and perspectives to join our team. If you are interested in this opportunity but not sure if you fit this role, please apply and include a note to let us know of your interest. We're excited to speak with you about joining our team!

Job Description Merge is the leading provider of agentic tools and customer-facing integrations for frontier LLMs, Fortune 500 organizations, and B2B SaaS companies. Our platform offers two core products: Merge Unified, which enables businesses to add hundreds of integrations to their products with a single API, and Merge Agent Handler, which empowers AI agents with secure access to thousands of third-party tools. Merge's enterprise-grade platform handles the entire integration lifecycle, from authentication and security to monitoring and maintenance. Thousands of companies trust Merge to accelerate product development, unblock sales, reduce customer churn, and save engineering resources—allowing them to focus on their core product. Technical Support Engineer at Merge As a Technical Support Engineering Manager, you will lead and grow a team of Technical Support Engineers responsible for delivering world-class support to Merge customers and prospects. Your team will troubleshoot technical issues, guide customers through integrating Merge into their products, and act as a critical bridge between customers, engineering, and product teams. In this role, you'll combine technical expertise, operational leadership, and people management to ensure our customers have an exceptional experience when building on Merge. You will help scale our support function, build efficient support processes, and develop a high-performing team capable of solving complex technical problems. The ideal candidate has experience managing technical support or solutions engineering teams in a high-growth SaaS environment, a strong understanding of APIs and integrations, and a passion for building systems and teams that deliver outstanding customer outcomes. Your work will directly impact customer satisfaction, product quality, and the overall success of Merge's platform. Please note this is an in office role 5 days per week in either New York City or San Francisco. What will you be doing? • Provide top-tier support to customers via online chat, email, Slack/Teams and screen-share meetings., • Troubleshoot technical issues and drive creative solutions to customers in a timely manner., • Contribute to establishing and maintaining the integration of Merge into our customers' product, • Partner with Engineering, Product and Customer Success teams to resolve incidents and advocate for feature requests., • Create and maintain help center guides, runbooks, and internal notes to strengthen our knowledge base., • Help lay the foundation for a successful and rapidly growing support engineering team! What experience is required? • 5+ years of experience in technical support engineering, solutions engineering, or developer support roles., • 2+ years of experience managing or leading technical support or solutions teams., • Strong technical background with experience working with APIs, integrations, and debugging customer implementations., • Experience supporting technical products used by developers or product teams., • Excellent verbal and written communication skills., • Demonstrated ability to manage incidents, escalations, and cross-functional collaboration., • Strong operational mindset with experience building processes, documentation, or support tooling., • High ownership, attention to detail, and a customer-first mindset. Compensation • The cash compensation range for this role is $151,000-176,000, • Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications. In addition to cash compensation, all employees receive an equity compensation package. Benefits: • Unlimited PTO + 10 company holidays, • Quality health, vision, and dental insurance, • 401K Plan, • $200 one-time home office stipend, • Free dinner when working past 7pm, • Annual company offsites and quarterly team events. Past locations have included: Nashville, Sonoma, and the Hudson Valley Merge is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected class.

Job Description Enterprise Account Executive closes deals. This one builds a category. The Company Sendbird is on a mission to build the AI workforce of tomorrow. For over a decade, we built the infrastructure behind conversations—chat, voice, video, messaging APIs—and became the #1 CPaaS platform for in-app communications. 4,000+ brands trust us. 7 billion messages flow through our platform every month. 300 million monthly active users. We powered conversations for DoorDash, Match Group, Noom, Yahoo Sports, Rakuten, and thousands of others. We were good at what we did. Really good. We also saw it early: AI would fundamentally reshape how businesses talk to customers. The infrastructure we'd spent a decade building would become commoditized. The value would move up the stack—into intelligence, into experience, into outcomes. We had a choice: protect what we built, or reinvent ourselves. We chose reinvention. In December 2024, we made the full strategic pivot to AI-first customer experience. By February 2025, we'd launched our AI agent for enterprise CX—built on a decade of conversation data, now with intelligence on top. And in November 2025, we rebranded to delight.ai. The name says it all. AI's real promise isn't efficiency or cost savings. It's giving customers back something they lost—the feeling of being truly understood and cared for. Not satisfied. Delighted. The Product Delight.ai is the AI concierge for customer experience. Most AI agents forget you the moment the conversation ends. Ours doesn't. Delight.ai builds memory over time, learns preferences, and connects context across every channel—chat, SMS, email, voice, WhatsApp—without losing the thread. We're building AI that makes customers feel understood, seen, and remembered. Why Enterprise Account Executive AI is reshaping how enterprises think about customer experience, and most of them don't fully understand what that means yet. That's the opportunity. You're not just selling software. You're showing companies what's possible when intelligence gets layered on top of every customer conversation they'll ever have. Sendbird is at an inflection point. We've spent a decade earning trust with 4,000+ enterprise brands. Now we're bringing them into the AI era with delight.ai. We need sellers who can challenge the way customers think, open doors that don't exist yet, and close deals that matter. The Role You'll own the full enterprise sales cycle, from self-sourced outbound to closed-won, targeting accounts in the Central and West Coast markets. This role is for someone who thrives with ownership, moves fast, and knows how to make a complex sale feel inevitable. You might be this person if: • You build your own pipeline and use AI to do it faster and smarter than anyone else., • You can walk into a room of skeptical enterprise stakeholders and leave them seeing a problem they didn't know they had., • You're as comfortable talking to a developer about API infrastructure as you are with a CFO about ROI., • Multi-threaded enterprise deals energize you rather than slow you down., • You obsess over your pipeline. 3x isn't enough, you want 5x, and you know exactly what's in it at any given moment., • You've closed high six- and seven-figure deals and can speak to exactly how you did it., • You bring energy and humor without sacrificing precision., • You debrief losses out loud, share what's working, and actively make the people around you better. You know how to read a room., • You treat AI as a force multiplier, automating the repetitive so more of your time goes toward selling. You need to have: • 5–8 years of technology sales experience with a proven track record of closing enterprise-level deals., • Demonstrated success in complex solution sales. High six- to seven-figure deal sizes, long cycles, multiple stakeholders., • An outbound-first mentality. You build your own pipeline and don't rely on inbound to hit quota., • Fluency using AI tools in your day-to-day workflow, from prospecting and account research to pipeline management and reporting., • Located in the East Coast region (see application for eligible cities). What you'll actually do: • Source, qualify, and close enterprise deals end-to-end. Outbound is your starting point, with AI-powered prospecting and enrichment as core parts of your process., • Build and maintain a 3–5x qualified pipeline with consistent, disciplined hygiene., • Challenge enterprise buyers, product, engineering, and CX leaders, to rethink how AI-powered conversations can transform their customer experience., • Navigate complex, multi-threaded sales processes across large organizations, aligning stakeholders at every level., • Bring a consultative lens to every deal. Understand the customer's business deeply before you ever pitch a solution., • Use AI to automate research, prep, and follow-up so your time stays focused on high-value selling activity., • Help shape how we sell in a fast-moving environment, not just execute a playbook. Added Value: • Formal SaaS sales training from a competitive, high-performance environment., • Background at a top-tier professional services firm (investment banking, management consulting, or similar)., • Experience selling AI, Customer Support, or Customer Experience software., • Previous success selling to enterprise developer and product teams., • Familiarity with vertical industries like communities, live-streaming, on-demand, ecommerce, or gaming., • Hands-on experience with AI workflow tools such as Claude, Make, n8n, or similar platforms to automate and scale personal and team productivity., • Experience building or deploying AI agents, custom GPTs, or automated pipelines that have had measurable impact on sales outcomes. What we offer: We take care of the people who build the future. Here's some of what you can expect when you join Sendbird. • Medical, dental, and vision coverage, on us. Sendbird covers 100% of the premium for our employees and roughly 80% for their dependents., • Generous time off. 20 days PTO, 13 company holidays, 7 sick days, 2 rest & rejuvenation days, 1 volunteer day, and your birthday off., • $3,500 annual "Be Your Best Self" boost. Spend it on anything that helps you grow. Gym memberships, therapy, books, courses, massages, and more., • Parental leave for all new parents. Time to be present for the moments that matter most., • 401(k) from day one. Auto-enrollment, flexible contributions, and access to Vanguard's investment platform., • HSA & FSA options. Pre-tax accounts to cover healthcare, dependent care, and commuter expenses., • Life & disability coverage, fully paid. Life insurance and AD&D at 2x your salary, plus short- and long-term disability at no cost to you. Pay Transparency For cash compensation, we set standard ranges for all roles based on function, level, and geographic location. To determine our ranges, we utilize a variety of compensation data benchmarked against similar-stage growth companies. A reasonable estimate of the current salary range for this role is $230,000 - $300,000 OTE . This range is specific to the San Francisco Bay market. We consider several factors when making final compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, and other business and organizational needs which may cause your specific offer to vary from the amount listed above. Flexible Work Policy We offer a flexible work schedule at Sendbird. We also value collaboration and relationship building. With those values in mind, we require all employees to gather with their team in the office three days per week as a minimum. Some of our roles require a more frequent in-office schedule. Please work with your manager to understand the office time requirements for your position. What diversity and inclusion mean to us There is no such thing as a perfect candidate and the best employees come from a wide range of backgrounds, experiences, and skill sets. Sendbird is a place where everyone can learn and grow. We respect, promote, and encourage diversity for equal employment opportunities and encourage you to apply if this role excites you. Why Sendbird We're not optimizing an existing market, we're defining a new one. Delight.ai sits at the intersection of a decade of conversation infrastructure and the AI moment that's reshaping every customer relationship on the planet. If you want to own a territory, build something real, and be part of a team that's moving with genuine urgency, this is the place. Sendbird is building the AI workforce of tomorrow, and we hire that way too. Learn more about our interview process, how we evaluate candidates, and the role AI plays along the way.

Job DescriptionCompany Description Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to: • EAT authentic Italian food at our restaurants, cafés and to-go counters, • SHOP a selection of high-quality Italian, local and homemade products, • LEARN through our classes and our team’s product knowledgeJob Description Sr Manager, Customer Care The Senior Manager, Customer Care owns and evolves the digital customer support, reputation management, and antifraud workflows for Eataly North America. The Sr Manager Customer Care oversees the first point of contact for all customer contact through digital communications, working collaboratively with teams at local and corporate level to identify in-store issues, consistent themes, and notable brand impact moments for appropriate escalation and ownership. KEY RESPONSIBILITIES -Omnichannel strategy & operations: Design, implement and govern the omnichannel customer support model using Zendesk as the single source of truth for ticketing, routing, SLA enforcement and knowledge management; ensure unified customer history and smooth handoffs between channels (email, phone, chat, social, messaging, in-store). -Reputation & review management (centralized): Centralize monitoring and response to public reviews via Local Strategy; classify incoming reviews, convert critical reviews into operational tickets, assign follow-ups to store or central teams, and define public reply templates and timing objectives. -Partner with Marketing/PR on all high level customer services issues that could have notable brand impact to escalate reputational issues and convert positive feedback into content. -Fraud prevention & payments oversight: Monitor for anti-fraud activity and partner with Eataly global digital team to ensure reduced risk for fraud -Implement manual review playbooks, measure false positives/negatives and refine rules to balance conversion and security; coordinate with Finance and Legal on dispute resolution and reporting. -Vendor governance & workforce management: Manage the outsourced 1st-level vendor including WFM and forecasting, capacity planning for seasonal peak demand, SLA enforcement, QA program and continuous coaching. -Processes, playbooks & training: Create and maintain a comprehensive handbook for 1st-line 3rd party agents covering scripts, escalation flows, refund and voucher handling, classes and events procedures, and language guidance. -Measurement & continuous improvement: Define and report on key metrics, and identify trends and consistent themes in customer experience -Tech Roadmap Optimization: collaborate with the IT department to help shape and maintain a 12–24-month systems roadmap for customer care. Ensure the roadmap reflects business priorities aimed at enhancing service levels and boosting efficiency. REQUIRED EXPERIENCE & SKILLS -6+ years in Customer Care / CX / Operations roles within retail, hospitality or eCommerce; minimum 3 years managing employees or external vendors. -Practical experience administering Zendesk (or comparable enterprise ticketing platform). -Strong analytical skills and comfort with dashboards, KPI design and reporting. -English fluency required. PREFERRED / NICE TO HAVE -Background in hospitality operations (restaurant reservations and guest recovery). -Experience with review management platforms and integrations. -Familiarity with workforce management tools and contact center QA programs. SOFT SKILLS -Data-driven leader with pragmatic decision making and experience in cross-functional influence. -Strong vendor management skills with ability to build resilient external partnerships. -Excellent communicator, coach and change agent; able to simplify complex processes and drive adoption across retail stores and central teams. Salary Range $110,000-$115,000, based on experience Additional Information Benefits and Perks • Medical, Dental, Vision Insurance, • Paid Time Off, • Paid Parental Leave, • 401K with match or RRSP, • Bonus program, • Free family meal daily, • Discounts at Eataly, • Classes on products and Italian cuisine, • Referral bonus program, • and more! Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.

Job DescriptionAbout Fractional AI How do you turn a decades-old dataset into an industry-leading medical coding agent? Teach an AI receptionist to book appointments in Spanish? Automatically generate working data connectors from API docs? Build agents that write, test, and deploy their own software packages? Fractional AI is a startup in the heart of Silicon Valley targeting the biggest greenfield opportunity in the economy: transforming companies with AI software at a scale the market is only beginning to understand. Our clients include Zapier, Airbyte, and companies from industries ranging from data infrastructure to healthcare and life sciences. We were founded by repeat founders Chris Taylor, Eddie Siegel, and Travis May (Founder of Datavant, $7B exit), and are backed by Shaper Capital. Most of our engineers are former founders or staff engineers from top tech companies like Google and Stripe. We're headquartered in SF with offices in NYC, Raleigh-Durham, and Dubai. About Bringing Your Own Engineering Team Some teams are just too good to break up. Maybe you co-founded a venture that's pivoting, maybe your team got caught in a reduction in force, or maybe you're looking for the next thing to build together. We already work in small pods: tight-knit teams of engineers working on a single project together. Joining Fractional is a natural way to keep your team intact and shift your focus to building for clients with instant product-market fit. If you're part of an existing team of 2–5 engineers, we encourage you to apply to join Fractional AI together. How It Works One interview process. We'll arrange your interviews on the same day, with the same panel, against the same bar we hold every Fractional engineer to. One offer. If we decide to move forward, we'll make offers to your whole team at the same time. You're each free to accept or decline individually — though we hope you'll all say yes. One first project. We'll work to staff you on an engagement together. BYOT In Practice: Fabius In 2026, we were introduced to the Fabius team — a Y Combinator (W23) startup that had spent three years building AI to automate sales workflows. They had a track record of building complex AI systems, and they'd spent considerable time perfecting the craft of partnering closely with customers to make sure their solutions delivered results. The more we talked, the more we saw a team whose strengths mapped almost exactly to what we hire for. For Fabius, joining Fractional was a natural way to focus on what they were best at — building AI-powered products — while staying together as a team. "I was surprised how much autonomy Fractional expected us to keep. Suddenly we had very interested, very motivated clients — and the same hard technical problems we used to grind through at Fabius. " — Neil Madsen, Fabius Co-founder "When we spoke with Eddie and Chris, it felt like a bunch of founders hanging out. There was a certain expectation that the team itself was an asset, and Fractional was specifically interested in protecting the way we were working together, rather than figuring out how to make everyone play a narrow role." - Andy Day, Fabius Co-founder Who We hire We generally expect your team to fall into the categories of one of our existing engineering and PM roles — most commonly Software Engineer, Senior/Staff Software Engineer or Forward Deployed PM. Take a look at those JDs to see what we look for at the individual level. We evaluate teams holistically on top of that, but we expect every team member to clear a similar bar as all other Fractional team members. Software Engineer Senior / Staff Software Engineer Forward Deployed Product Manager Principal, AI Value Creation and Partnerships Our Engineering Philosophy We're opinionated about what works in production, and we write about it — from why most eval setups fail by collapsing everything into a single score, to why defaulting to chat interfaces limits AI's impact. We have a distinct approach to building AI systems: applying standard software engineering discipline to the non-deterministic world of frontier AI. We design systems around testable hypotheses, curate durable data sets, and ensure what we ship keeps working long after we've handed it over. After shipping 30+ AI products, we have strong opinions on what makes AI products succeed and how to get them into production. We think you'll find it refreshing if you've seen how most companies approach AI. How Fractional Is Different A typical engineer here ships two to three products per year and learns from dozens more. You have outsized autonomy on each product — but you won't have a year to polish a single system. The upside is constant time on the frontier of models and tooling, and a muscle for AI product development that's hard to build anywhere else. Most engineers look back at this as the biggest growth period of their career. But it's possible you won't like it — we recommend using the interview process to hear what our team thinks. Our Values Overdeliver. We're writing the playbook on how to create enterprise value with LLMs, and building our reputation as the world's best applied AI team. Overuse AI. We go out of our way to experiment with the latest tools and share what we learn with our teammates — building a culture at the frontier. Over-engineer the culture. For every big decision, we ask "would this make Fractional a better or worse place for our team?" Location San Francisco, CA New York, NY Work arrangement: 4 days in-person, Fridays remote. Benefits 🏦 Competitive Compensation Package: Attractive salary aligned with your experience and skills. 📈 401k with Matching: Invest in your future with our company-matched retirement plan. 🌴 Unlimited PTO: Take the time you need to relax and rejuvenate. 🏥 Exceptional Medical, Dental, and Vision Coverage: Comprehensive health benefits to keep you and your family healthy. 🚑 Health FSA: Manage out-of-pocket health expenses effectively. 🚌 Commuter Benefits: Make your travel to work easier and more affordable. 🏥 Life Insurance: Providing peace of mind for you and your loved ones. 🎉 Team Events and Activities: Regular events to build camaraderie and a strong team spirit. Ready to join us?

At Serko, we believe something incredible happens when people come face-to-face. That’s why we’re on a mission to engineer a frictionless, next-generation business travel marketplace. We don’t just manage travel; we are leveraging advanced AI and cutting-edge tech to eliminate the complexity of global movement. When you join Serko, you join a global collective of passionate technologists who show up as their true selves to build world-class products. With established hubs across New Zealand, Australia, North America, India and China - your code and ideas will impact millions of corporate travelers worldwide. If you're ready to challenge the status quo and build the future of travel tech, your next journey starts here. We’re hiring 2 x Senior Full Stack Engineer to own the end-to-end development of our next-gen AI products. You'll bridge the gap between complex AI capabilities and beautiful user experiences, developing the customer-facing features, high-performance APIs, and reliable backend services that make intelligent, autonomous workflows reality. • Build Meaningful Experiences: Partner closely with a cross-functional team of designers, product managers, and ML engineers to shape and deliver thoughtful, high-quality AI-powered user experiences., • Bridge Frontend & Backend: Co-create and refine full-stack features, utilizing React/Next.js for intuitive frontends and Python or Node.js to power robust, reliable backend services., • Bring AI to Life: Integrate LLM APIs and innovative agentic frameworks into fluid product features—crafting interactive streaming UIs, clear tool-call results, and helpful agent status displays., • Design Accessible Connections: Cultivate and maintain clean REST and/or GraphQL APIs that seamlessly support user data, smooth session management, and helpful agent interactions., • Champion Quality Together: Write thoughtful unit, integration, and end-to-end tests to ensure product excellence, and engage in constructive, supportive code reviews that help the whole team grow., • Support Team Resilience: Contribute to a shared, collaborative on-call rotation, working as a team to support production systems, document thoughtful learnings, and keep our platform running smoothly., • Shape Our Technical Future: Share your unique perspective in architectural discussions and contribute technical proposals that help our systems scale sustainably., • A Passion for Full-Stack & AI: Deep, hands-on experience building full-stack applications, with a special focus on native AI stack development., • Core Technical Comfort: A strong foundational comfort with TypeScript (React, Next.js) on the front end, paired with Python and SQL on the backend., • AI Integration Experience: Experience successfully bringing AI to life in production, specifically by integrating with LLM APIs or crafting intuitive AI-powered features., • Thoughtful System Design: A clear understanding of RESTful API design, database management (such as PostgreSQL or Redis), and cloud ecosystems., • An Eye for Real-Time UX: Familiarity with creating smooth, real-time user experiences using streaming responses (like SSE or WebSockets) so our AI feels fluid and responsive., • DevOps Awareness: Comfort collaborating on continuous integration and delivery (CI/CD), containerization (Docker), and smooth cloud deployments., • Empathetic Communication: Highly developed communication skills and a natural ability to listen, share ideas, and partner effectively within a cross-functional team., • If you have experience in any of these areas, that’s wonderful! If not, we are excited to support your learning on the job:, • Familiarity with agentic frameworks like LangChain or LangGraph., • Exposure to building vector search or RAG-based capabilities., • A background or interest in crafting interactive interfaces like chat, copilots, or workflow automation tools. At Serko, we aim to create a place where people can come and do their best work. This means you’ll be operating in an environment with great tools and support to enable you to perform at the highest level of your abilities, producing high-quality and delivering innovative and efficient results. Our people are fully engaged, continuously improving, and encouraged to make an impact. Some of the benefits of working at Serko are: • A competitive base pay, • Medical Benefits, • Discretionary incentive plan based on individual and company performance, • Focus on development: Access to a learning & development platform and opportunity for you to own your career pathways, • Flexible work policy, • The pay range is between $152,000 - $230,000 USD as a base salary offering annually. A Note on Work Authorization: Applicants must be authorized to work for any employer in the U.S. At this time, we are unable to provide sponsorship or assume sponsorship for employment visa status (e.g., H-1B visa status).

HoneyBook is the leading AI-powered business management platform for service-based business owners. Designed to enhance—not replace—independent professionals, HoneyBook’s AI-powered tools help businesses attract leads, connect with clients, book projects, and manage payments more efficiently. With AI seamlessly integrated into every workflow, entrepreneurs can focus on their craft while scaling their businesses with confidence. Since its founding in 2013, HoneyBook has powered over 25 million client relationships and processed more than $12 billion in transactions, helping independent businesses grow faster and smarter. Overview We are engaging an experienced Webflow Developer to support the build, optimization, and integration of our marketing website over a defined contract period. The consultant will deliver project-based Webflow enhancements, implement performance improvements, and integrate third-party tools and analytics solutions. This engagement will focus on producing high-quality landing pages, scalable site systems, and accurate event tracking, in collaboration with our internal teams. All work will be performed as part of a fixed-term, independent contractor agreement, with the consultant retaining autonomy over how deliverables are achieved. Services & Deliverables • Deliver Webflow Design & Implementation - Build and deploy new landing pages, campaign modules, and CRO test variants within Webflow., • Deliverables include fully functional page designs, Webflow project files, and staging review links., • Provide Custom Technical Enhancements - Provide code modules (JavaScript) for interactivity, personalization, event logging, and handling edge cases., • Deliverables: Code snippets or assets, integrated into Webflow and documentation for ongoing use., • Implement and Validate Analytics Instrumentation -Integrate event tracking for Mixpanel, Google Analytics, etc., • Provide verification reports or dashboards (via tools like Datadog or similar) to confirm instrumentation integrity., • Optimize Technical Performance - Conduct performance audits (e.g., Lighthouse), refactor existing code, improve page speed, and resolve tracking and performance issues., • Deliverables: Summary of issues identified, applied fixes, before/after performance metrics., • Establish Webflow Workflow & Best Practices - Define and document a Webflow development workflow for use by in-house teams and external agencies., • Deliverables: Workflow documentation (e.g., process diagrams, version control guidelines, review checkpoints)., • Integrate Third-Party Tools - Configure tools such as Google One Tap, cookie consent modules, analytics scripts, and chat integrations within Webflow., • Deliverables: Integration configurations and documented setup instructions., • Advise on New Features - Provide feasibility assessments, estimated timelines, and performance recommendations for new web feature requests., • Support Experimentation & Iteration, • Aid marketing team by implementing A/B test variants., • Provide guidance on experimentation infrastructure, performance review, and iterative design recommendations informed by user behavior and campaign outcomes. Relevant Capabilities & Experience To successfully deliver the services outlined in this agreement, the consultant should have: • Proven expertise in front-end development for marketing websites, including advanced proficiency in Webflow and the use of custom code., • Demonstrated ability to create scalable, high-performance landing pages with attention to maintainability and conversion optimization., • Experience integrating and configuring third-party tools and implementing client-side scripting for marketing or growth initiatives., • Knowledge of performance optimization, SEO best practices, and structured QA processes., • Experience collaborating with marketing, brand/design, and other stakeholders to translate objectives into effective Webflow builds., • Familiarity with tools such as Segment, Mixpanel/GA4, and Datadog (preferred but not required). Project duration • This is a 6-month contract offering up to 40 hours of work per week. This posting makes no assurances of an employee-employer relationship now or in the future., • We strongly prefer individuals located in the Pacific time zone (preferably in the San Francisco Bay Area) to enable occasional onsite collaboration in our San Francisco office. However, remote deliverables are acceptable. Proposal submission If you're interested in contracting with us, please submit a proposal including: • A resume, as well as a list of landing pages that you’ve built within Webflow accompanied by project dates (exact dates not required; we just want to get a sense of when you worked on them)., • A pricing structure (hourly rate or project-based fee) Follow us on , and _ to catch the latest stories about HoneyBook. Applicant Information When you apply for a job or an independent contractor/agent position with HoneyBook, we collect the information that you provide in connection with your application. This includes name, contact information, professional credentials and skills, educational and work history, and other information that may be included in a resume or provided during interviews (which may be recorded). This may also include demographic or diversity information that you voluntarily provide. We may also conduct background checks and receive related information. We use applicants’ information to facilitate our recruitment activities and process applications, including evaluating candidates and monitoring recruitment statistics. We use successful applicants’ information to administer the employment or independent contractor relationship. We may also use and disclose applicants’ information (a) to improve our Services, (b) as otherwise necessary to comply with relevant laws, (c) to respond to subpoenas or warrants served on HoneyBook, and (d) to protect and defend the rights or property of HoneyBook or others. Our _.

Flosum is a Salesforce-native DevOps and data protection platform serving enterprise Salesforce teams across the Fortune 5000. We are in wartime. Pipeline generation, retention, and product velocity are our three highest-priority problems, and AI is the lever that accelerates all three. We are hiring our first AI Go-to-Market Engineer to architect, deploy, train, and continuously optimize AI agents and automation across the entire revenue engine — from first touch to closed-won to expansion. This is not a "prompt engineering" role. This is a builder role. You will sit at the intersection of revenue operations, sales, marketing, and customer success, and your job is to make every human on the GTM team dramatically more productive by deploying AI systems that generate pipeline, accelerate deals, and reduce churn. You report directly to the CEO. WHAT THIS ROLE MUST DO TO CHANGE FLOSUM'S TRAJECTORY • Deploy and personally train at least one AI SDR agent within the first 30 days — focused on either inbound qualification from Qualified/Marketo or outbound prospecting via Outreach — and run weekly refinement cycles until it outperforms the bottom half of the human BDR bench., • Build an AI-powered inbound qualification system that captures, scores, and routes every website visitor and form fill in real time so no lead waits, no lead gets lost, and AEs only touch prospects that are ready to buy., • Increase revenue-generating time per AE from the current ~25% to 50%+ by automating CRM hygiene, call summarization (via Gong), follow-up sequencing, proposal drafting, and pipeline updates — eliminating every minute of admin work that doesn't directly produce revenue., • Architect the AI layer across Flosum's GTM stack (Salesforce, Marketo, Outreach, Qualified, Gong) so that data flows between systems without manual intervention, every customer touchpoint is captured, and AI agents share learnings in a virtuous loop with Salesforce as the hub., • Build and maintain an AI-driven competitive intelligence engine that monitors our competition, pricing changes, and product launches — and feeds structured insights to sales and product weekly., • Create hyper-personalized outbound campaigns at 10x current volume without proportional headcount increase — using AI to research accounts, generate personalized messaging based on ICP signals (Salesforce team size, current DevOps tooling, compliance requirements like DORA), and sequence multi-channel touches across email, LinkedIn, and phone., • Instrument a closed-loop data feedback system between BDR activity, pipeline outcomes, and AI agent performance so that ICP targeting, messaging, and channel mix improve every week based on actual conversion data — not guesswork., • Deploy AI-assisted customer health scoring and churn prediction models that flag at-risk accounts before renewal, feeding Terry's CS team with actionable intervention triggers tied to usage data, support ticket patterns, and engagement signals., • Prototype AI-powered product-led growth touchpoints — including conversational qualification on the website, self-serve onboarding assistance, and automated nurture for trial users — supporting the PLG motion as it matures., • Evaluate, select, and deploy no more than two AI vendors per use case using a structured bakeoff methodology: reference checks via email, FDE conversations before contract, and 30-day dedicated training commitments — no lazy agency deployments. Hands-on experience deploying and training AI SDR/BDR agents in a real B2B sales environment — not evaluating, not advising, actually deploying and iterating weekly for at least 90 days. Deep working knowledge of the modern B2B GTM stack — specifically Salesforce (as CRM and data hub), Marketo or equivalent MAP, Outreach or Salesloft, Gong or Chorus, and real-time chat/qualification tools like Qualified or Drift. Ability to write and maintain production integrations — Python, JavaScript, or equivalent — connecting AI agents to CRM, MAP, and sequencing tools via APIs. You don't need to be a software engineer, but you need to ship working code, not just configure no-code tools. Understanding of pipeline math and unit economics: you should be able to work backward from a revenue target to SQLs required, conversion rates by stage, and the specific AI interventions that move each number. If someone says "we need 67 SQLs per quarter at 20% win rate and $75K ASD," you should immediately know where AI can compress that funnel. Experience with AI agent orchestration — managing multiple AI agents working different segments or functions simultaneously, resolving conflicts, preventing duplicate outreach, and maintaining data quality in the hub (Salesforce). Demonstrated ability to build prompt libraries, training datasets, and refinement workflows for AI agents — treating agent training as a discipline, not a one-time setup. Comfort operating in a company doing ~$4M ARR with a small, high-intensity team. You will not have a large support staff. You will do the work yourself and scale through automation, not delegation. Strong opinions on when AI should replace human effort versus augment it — and the judgment to know that bad AI automation destroys deals faster than no automation at all. Familiarity with the Salesforce ecosystem — understanding of DevOps, CI/CD, data protection, and compliance workflows is a major advantage. You don't need to be a Salesforce admin, but you need to understand what our buyers care about and why Why Flosum • Category-defining opportunity: You will shape the future of how enterprises build on Salesforce. This is not incremental; it is transformational., • Direct CEO partnership: You will work shoulder-to-shoulder with a founder who is deeply technical, product-obsessed, and committed to building the best platform in the Salesforce ecosystem., • Fortune 100 customer base: Your product decisions will directly impact how the world's largest and most complex organizations operate., • AI inflection point: Agentforce and autonomous agents are rewriting the rules. Flosum is the first native platform to integrate these capabilities. You will define what comes next., • Missionary culture: We hire people who want to make a dent, not pad a resume. If you are looking for a place where your work matters and your ideas are heard, this is it. Compensation & Benefits • Competitive base salary + performance bonus, • Direct access to Salesforce ecosystem events, conferences (Dreamforce, TrailblazerDX), and customer engagement

Tax Professional • Successful completion of the H&R Block Tax Knowledge Assessment1, • Experience in accounting, finance, bookkeeping or tax, • Experience completing individual returns, • Experience working in a fast-paced environment, • Comfort working with virtual tools video, phone and chat, • Ability to effectively communicate in person, via phone and in writing, • Must complete continuing education requirement and meet all other IRS and applicable state requirements, • High school diploma / equivalent or higher, • Bachelors degree in accounting or related field, • CPA or Enrolled Agent certification, • Experience completing complex returns (individual, trust, partnership), • 5+ years of experience in accounting, finance, bookkeeping or tax, • Experience conducting virtual tax interviews, • Experience with tax planning and audit support, • Sales and/or marketing experience Experience level 1-2 years Interview type In Person Hiring urgency Immediate (1-3 days) Preferred skills QuickBooks, Accounts Payable & Receivable, finance

Evolution Sports Group is a leading sports management company that specializes in providing top-notch hospitality services to sports events and tournaments worldwide. Complimentary access to sports events and tournaments. Knowledge of sports events and tournaments is a plus.

Synthflow AI is an enterprise AI agent platform that unifies customer operations across voice, chat, and messaging. We're seeking an accomplished Enterprise Account Executive to lead Synthflow's U. Market: Identify, engage, and close enterprise-level opportunities across industries such as customer

Key Responsibilities for the Role Engage in live chat with professionalism, clarity, and warmth Address basic queries regarding program offerings Handle and direct missed messages and calls, escalating where necessary Collaborate with internal teams to ensure timely follow‑ups Accurately log

A leading staffing platform in Pennsylvania is seeking enthusiastic individuals to join their team as Chat Support Agents.

Job Description Job Summary: THIS ROLE REQUIRES SPANISH/ENGLISH BILINGUAL The Customer Service Agent is responsible for providing high‑quality customer service by handling inbound interactions via phone, email, and chat communication channels. This role assists customers with inquiries, service

As a Work From Home Service Agent, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.

Oneimaging is seeking a Member Support Agent to engage with members through phone, email, SMS, and chat in a remote setting.The role requires exceptional English proficiency, problem-solving abilities, and a background in customer service.Responsibilities include answering inquiries, resolving issue

A financial services company is seeking a Customer Support Agent to provide support for clients managing their retirement plans. This role includes assisting customers via phone, email, and chat in a remote work environment. Ideal candidates should have strong communication skills and previous custo

A leading sports management company is seeking a Remote Hospitality Customer Advisor / Live Chat Support Agent to join its team. In this role, you will provide exceptional customer service via live chat, assisting clients with inquiries and reservations.

Chat Customer Representative - Remote. The online chat representative may provide technical support, resolve customer service inquiries, or offer additional forms of real-time problem-solving. And its the job of the live chat agent to fix the issue.

Job Description My client is an early-stage AI startup that recently closed a Series A round with over $10M in total funding raised. They are building agentic AI agents transforming how real estate operators handle communications across sales, support, and operations. Revenue has grown rapidly over the past year, and the engineering team is scaling meaningfully heading into the next phase. This is a chance to join a small, high-caliber engineering team and ship a product that is already autonomously handling the majority of client support interactions today. What You Will Do • Owning and shipping major features across the full stack (backend-leaning) for an omnichannel AI agent platform spanning email, SMS, WhatsApp, web chat, and voice, • Making key architecture and infrastructure decisions, writing design decision records, and evaluating tradeoffs to build scalable systems on AWS, • Working directly with the CTO and founders to shape product direction and technical strategy in fast, weekly development cycles, • Pair programming and building with AI coding tools (Cursor, Claude Code) as a core part of your daily workflow, • Contributing across the stack as priorities shift weekly based on what matters most to the business, • Helping shape engineering culture and practices as the team grows What You Bring • 7+ years of production software engineering experience as a strong individual contributor who wants to build, not manage, • Deep production experience with Python as a primary backend language, • Proficiency with AI coding tools such as Cursor, Claude Code, or Copilot, with a track record of integrating LLMs into production systems, • Backend-leaning full-stack mindset, with the ability to understand product, infrastructure, and business context, • Experience at recognizable companies (top Big Tech, well-known B2B SaaS startups) or a strong founder/CTO background, • Comfort with ambiguity and shifting priorities in a fast-moving startup environment Bonus Points • Prior founder or CTO experience now returning to an IC role, • TypeScript and React exposure on the frontend, • Background in B2B SaaS, proptech, or conversational/voice AI, • Top-tier university degree or equivalent practical experience Why Join • Competitive salary, and equity at a Series A valuation, • Direct partnership with the CTO and founders, with real influence on product direction and technical strategy, • A lean, high-performing team with engineers from top Big Tech and well-known startups, • A product with demonstrated traction, autonomously handling the majority of client support interactions today, • Strong growth momentum heading into the next stage of scale Logistics • Location: New York City, • Hybrid schedule, with 2-3 days per week in office. Remote may be negotiable for exceptional candidates., • Visa sponsorship is not available for this role, • Full-time Equal Opportunity Statement My client is an equal opportunity employer. They celebrate diversity and are committed to building an inclusive team. They encourage candidates of all backgrounds to apply, and do not discriminate on the basis of race, color, religion, gender identity, sexual orientation, age, disability, national origin, or any other protected characteristic.

Job DescriptionAbout Clarion The hardest part of healthcare shouldn’t be getting an appointment. Today, medical staff drown in backlogs of calls, faxes, and scheduling requests. Patients struggle to get the right care at the right time, staff members burn out, and clinics lose billions in revenue. This isn’t a failure of care - it’s a failure of capacity. Clarion exists to solve this problem at scale. Our AI agents handle the patient journey from end-to-end; from scheduling and rescheduling appointments, to managing referrals and prescription refills. Our AI performs complex workflows with a human-like touch that patients love. We’ve raised $10M from Accel, Y Combinator, and Sequoia (Scout), along with founders from Ophelia, Medallion, and Counsel Health. We’re an in-person team based in New York City, moving quickly to ensure every patient gets the care they need. Why Join Us? Solving a real-world challenge: We’re addressing a critical problem that affects millions of patients and providers daily. Our AI agents outperform human schedulers and restore the time needed to focus on patients. Early-stage with strong market validation: We’ve seen 10x revenue growth in the last year alone. We handle millions of interactions for customers ranging from virtual care clinics to a $5B health insurance company. Founding team: Our co-founders bring a deep understanding of the healthcare landscape. Our CEO is a Stanford/Harvard-trained physician and clinical ops leader (Two Chairs, Ophelia), and our CTO is an ex-Amazon Alexa engineer who led AI/ML teams at Salesforce. Outsized early impact: You'll be joining at an early stage where your contributions shape our company's trajectory, processes, and culture, with significant influence on how we grow. In-person collaboration advantage: We've built in-person since day one and maintain this as a strategic advantage. We move faster, build stronger bonds, and create a cohesive culture. What You'll Be Working On Build and ship: Write production code—building integrations, configuring AI agents, and implementing platform logic based on customer workflows and scheduling rules. Own implementations end-to-end: Create and manage technical project plans from scoping through go-live. Coordinate internal resources, delegate workstreams, and drive timelines to completion. Engineer our moat: Our competitive advantage is our ability to stay in the weeds with customers until the technology works. You will architect the high-leverage systems and playbooks that transform these complex implementations into a repeatable, scalable infrastructure. Be the technical face to customers: Serve as primary POC for customer technical teams—leading discovery sessions, unblocking integration issues, and building trusted advisor relationships. Optimize AI agents in production: Monitor agent performance at scale, diagnose failure modes, and iteratively refine behavior to improve accuracy, reliability, and patient experience over time. Grow accounts: Drive expansion post-launch by deploying new features, identifying upsell opportunities, and proactively solving emerging pain points. Shape the product: Translate field observations and customer feedback into actionable requirements that inform the product roadmap. Requirements Technical foundation: 3+ years of engineering experience shipping production systems while working directly with customers. This is a hands-on coding role, not purely project management. Project leadership: Track record of managing complex, multi-workstream technical projects and coordinating cross-functional resources to deliver on time. Customer-facing presence: Experience as a primary technical POC—comfortable leading architecture discussions and building relationships with technical stakeholders. Product intuition: Ability to synthesize customer needs into insights that bridge field reality and engineering priorities. Interesting Technical Challenges AI agent tuning at scale: Configure voice agents for medical terminology and complex scheduling logic, then continuously refine as real-world edge cases emerge in production. Workflow orchestration: Map and automate multi-step processes—scheduling, insurance verification, prescriptions, documentation—across diverse customer environments. Personalization that scales: Deploy agents that adapt to each organization's unique protocols and terminology without requiring bespoke rebuilds for every customer. Debugging AI in the wild: Diagnose agent failures across integrations and LLM behavior, then implement fixes that generalize across deployments. Shape the product from the field: As the closest touchpoint to customers, identify patterns across deployments and translate insights into product requirements that drive the roadmap. What we offer Direct mentorship: Work closely with our founding team and experienced leaders who will invest in your professional development Meaningful equity: Early employee stock options with significant ownership potential Comprehensive benefits: 100% covered healthcare, flexible time off, commuter benefits, weekly team lunches Team culture: Quarterly retreats and monthly team events that build genuine connections in our close-knit NYC team Impact at scale: Work that builds the infrastructure to help millions of patients access care Interview Process At each stage, we decide within 24hrs and update you shortly after: First Chat (15 min) [Virtual]: A casual conversation about the role and your experience to see if there's a good initial fit. Applied Coding Exercise (1 hr) [Virtual]: Hands-on challenge for building and optimizing AI agents in healthcare. Experience & Culture (30 min) [Virtual]: Deep dive into work style, culture fit, and previous experience. Onsite (Half-day) [In-Person]: Visit our New York office to meet the team, explore our platform, and solve technical problems collaboratively. If you’re ready to be the customer champion that transforms healthcare communication, we’d love to hear from you. Compensation Range: $150K - $200K

Job DescriptionAbout Fractional AI How do you turn a decades-old dataset into an industry-leading medical coding agent? Teach an AI receptionist to book appointments in Spanish? Automatically generate working data connectors from API docs? Build agents that write, test, and deploy their own software packages? Fractional AI is focused on putting frontier AI to work. We’re a group of veteran Silicon Valley builders who care deeply about getting complex AI systems built right, with strong conviction about what makes them succeed. We're backed by Anthropic, Blackstone, Hellman & Friedman, Goldman Sachs, General Atlantic, Leonard Green & Partners, Apollo Global Management, GIC, and Sequoia Capital. We're headquartered in SF with offices in NYC, Raleigh-Durham, and Dubai. The Role This role is designed for former engineering leaders (IC or EM) or founders who are comfortable owning end-to-end technical outcomes but specifically want to continue being impactful as individual contributors and spend more time in the code. You'll work on a small, high-caliber team (2–5 engineers and a PM) building AI products for our clients. You'll set technical direction, write code, and be the person the team looks to when something is hard. You'll spend roughly 75% of your time in code and 25% working directly with clients — often their CTOs — understanding problems, walking through tradeoffs, and making sure what we’re building meets their needs. Most engineers take a decade to see this range of hard problems across this many domains. Here, you'll do it in your first year. To make this possible, we are religious about being the best company in the world to learn Applied AI engineering practices. What You Bring 8+ years of engineering experience, with deep care for the craft. You've shipped multiple complete products end-to-end and write elegant, production-ready code across multiple disciplines. Specific interest in applying software engineering fundamentals to AI systems. You care about balancing frontier model capabilities with good system design. Comfort talking with senior technical stakeholders. You navigate conversations skillfully, and care about people using what you build. High ownership mindset. You jump in without instruction, embrace a "no job too big, no job too small" mindset, and want to shape strategy and culture. Low ego, high integrity. You help others and ask for help. You hold a high bar for honesty–with yourself and your team. Our Engineering Philosophy We're opinionated about what works in production, and we write about it — from why most eval setups fail by collapsing everything into a single score, to why defaulting to chat interfaces limits AI's impact. We have a distinct approach to building AI systems: applying standard software engineering discipline to the non-deterministic world of frontier AI. We design systems around testable hypotheses, curate durable data sets, and ensure what we ship keeps working long after we've handed it over. After shipping 30+ AI products, we have strong opinions on what makes AI products succeed and how to get them into production. We think you'll find it refreshing if you've seen how most companies approach AI. How Fractional Is Different A typical engineer here ships two to three products per year and learns from dozens more. You have outsized autonomy on each product — but you won't have a year to polish a single system. The upside is constant time on the frontier of models and tooling, and a muscle for AI product development that's hard to build anywhere else. Most engineers look back at this as the biggest growth period of their career. But it's possible you won't like it — we recommend using the interview process to hear what our engineers think. Our Values Overdeliver: We are writing the playbook on how to create enterprise value with LLMs, and building our reputation as the world’s best applied AI team. Overuse AI: We go out of our way to experiment with the latest tools and share what we learn with our teammates - building a culture at the frontier. Over "engineer" the culture: For every big decision, we ask “would this make Fractional a better or worse place for our team?” Location San Francisco, CA New York, NY Work Arrangement: 4 days in-person, Fridays remote Benefits 🏦 Competitive Compensation Package: Attractive salary aligned with your experience and skills. 📈 401k with Matching: Invest in your future with our company-matched retirement plan. 🌴 Unlimited PTO: Take the time you need to relax and rejuvenate. 🏥 Exceptional Medical, Dental, and Vision Coverage: Comprehensive health benefits to keep you and your family healthy. 🚑 Health FSA: Manage out-of-pocket health expenses effectively. 🚌 Commuter Benefits: Make your travel to work easier and more affordable. 🏥 Life Insurance: Providing peace of mind for you and your loved ones. 🎉 Team Events and Activities: Regular events to build camaraderie and a strong team spirit. Ready to join us? Compensation Range: $275K - $400K

Job Description Role Summary: We’re looking for a motivated Junior Amazon Connect Developer to join our team in building and supporting cloud-based contact center solutions. In this role, you’ll work closely with senior engineers and business teams to design, implement, and optimize scalable systems leveraging Amazon Connect and various AWS services. This is a great opportunity to gain hands-on experience in cloud development and customer engagement technologies. Key Responsibilities: Contact Flow Development: Design, develop, and maintain voice and chat contact flows in Amazon Connect. Implement serverless functions using AWS Lambda (Node.js, Python, or Java). Incorporate Amazon Lex for conversational chatbot functionality. System Integration: Connect Amazon Connect with internal systems and third-party tools using APIs, S3, DynamoDB, and API Gateway. Support integrations with CRMs like Salesforce or ServiceNow. Configuration & Optimization: Set up routing profiles, queues, and agent hierarchies. Analyze usage data and feedback to improve system performance and call flows. Monitoring & Maintenance: Use CloudWatch for logging, monitoring, and alerting. Troubleshoot production issues and ensure platform reliability. Documentation & Collaboration: Maintain up-to-date documentation for all integrations and flows. Work with QA, DevOps, and product teams to deliver high-quality solutions. Required Qualifications: 1–3 years of experience in software development or cloud engineering. Some hands-on exposure to Amazon Connect or similar contact center technologies. Familiarity with AWS Lambda, Lex, S3, DynamoDB, and API Gateway. Basic programming knowledge in Node.js, Python, or JavaScript/TypeScript. Understanding of CI/CD pipelines, Git, and Infrastructure-as-Code (CloudFormation or CDK). Strong analytical and communication skills. Willingness to learn and receive training on Amazon Connect. Preferred Qualifications: AWS Certified Developer or AWS Cloud Practitioner certification. Experience with Salesforce Service Cloud Voice or similar CRM integrations. Understanding of telephony, IVR, and ACD systems. Familiarity with Agile/Scrum development environments.

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship.Year Up United participants also receive an educational stipend.The progr

There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm.

A National Stone and reclaimed wood flooring company is seeking a dynamic Outside Selling Professional for the New York & Connecticut territory.This is an exciting position for a motivated, talented, entrepreneurial spirited salesperson to increase our sales revenue in the NY Regional Metro area.Pre

There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm.

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There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm.

We're currently looking for individuals across the country to take part in remote paid research, including remote focus groups, product trials, and consumer studies.Earn up to $750 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing your opi

Medical Receptionist – Ophthalmology (FT, M-F, $22-26/hr).Forest Hills, Queens | Full-Time | ASAP Start Date | Near Public Transportation.Join our thriving ophthalmology practice in Forest Hills, where we've been providing exceptional eye care to our community for over 22 years.We're looking for a

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