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Licensed Healthcare Senior Recruiter Remote Sr Recruiter – Description (Healthcare Licensed Recruiter) - External Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all! TTEC is seeking experienced Senior Licensed Healthcare Recruiters to join our Engage Services team. Our Talent Acquisition team brings significant value and contribution to our company by differentiating our brand within the community and strengthening the company through the addition of talented and passionate people. What you’ll be doing: You’ll be managing the full-cycle recruitment for professional healthcare licensed agent hires within a specific business segment. This role is responsible for the sourcing, interviewing and selection of candidates while promoting a work environment that openly embraces individuals with diverse backgrounds and experiences. You will actively search for the brightest healthcare licensed agents utilizing best practice recruiting methodologies while representing and promoting TTEC and our core values. What you’ll bring to us: Develop effective sourcing strategies and techniques using an appropriate combination of direct sourcing, social recruiting, referrals, and other relevant passive recruitment methods Partner with Recruiting Director and hiring managers to understand the skills and background required for each Healthcare Licensed program opportunity, providing expert advice and coaching throughout the recruitment process Lead Healthcare licensed agents through the recruiting process and ensure a fair, timely, transparent applicant experience that reflects our mission, purpose, vision and values of extraordinary customer (candidate) experience. Actively utilize all recruitment channels to form a knowledge base of where to find the health licensed agent candidates for each campaign and role and consistently generate a healthy pipeline of high-quality candidates Guide HR Partners and Hiring Managers on candidate sourcing, recruitment channels and market conditions, teaming closely with both to understand team dynamic and culture Utilize best practice methods, communications and processes which reflect our principals and standards of a world-class talent acquisition organization Develop a thorough understanding of TTEC, our value proposition, our segment and our values to qualify candidates and articulate our business What skills you’ll need: 5+ years’ experience of full life cycle healthcare recruiting, preferably with a combination of agency and corporate experience 4+ years' experience targeting healthcare Licensed Agent hires with measurable results 3+ year’s high volume agency sourcing and recruiting experience Must have a demonstrated licensed healthcare pipeline of applicants available for review and processing Excellent independent sourcing skills with experience and curiosity about the latest recruiting technologies and platforms, above and beyond job boards and LinkedIn Healthcare Licensed nationwide recruiting required A keen sense of urgency and a relentless drive to find and connect with the best talent Previous experience managing the recruiting and documenting process and applicants utilizing an Applicant Tracking System (ATS) Taleo experience Demonstrated experience meeting and exceeding recruiting metrics/targets Ability to multi-task and work in a fast-paced, high-change environment What You Can Expect Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values Ask us about our paid time off (PTO) and wellness and healthcare benefits And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like placement bonuses and tuition reimbursement) For benefits, visit for more information About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing services and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way Lead Everyday w Do the Right Thing w Reach for Amazing w Seek First to Understand w Act as One w Live life Passionately Notice to external Recruiters and Recruitment Agencies : TTEC does not accept unsolicited headhunter and agency resumes. Headhunters and recruitment agencies may not submit resumes/CVs through this web site or directly to any employee. TTEC , and any of our subsidiaries, will not pay fees to any third-party agency or company that does not have a signed agreement with TTEC . Employment Requirements : TTEC requires all employees hired in the United States to successfully pass a background check and depending on location, as a condition of employment. TTEC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status Primary Location : US-TX-Austin

Job DescriptionLocation: Remote in TEXAS ONLYStarting pay: $12/hrFull-Time Position. Must have open availability. CUSTOMER SERVICE AGENT Our Customer Service Agents are responsible for maintaining positive relationships with our game players by helping them with their requests with speed, expertise, courtesy, and enthusiasm. This includes a wide variety of gameplay needs, technical advice, account billing requests, and product information. Successful candidates will typically have a positive attitude, passion for gaming, analytical thinking, computer savvy, and experience in customer service contact centers. We offer a fun, exciting, and challenging environment in one of the most energizing gaming organizations in the industry! RESPONSIBILITIES • Interact with our customers in all of our gaming environments to promote customer satisfaction, • Handle customer requests for our entire catalog of products and services, including:, • A mix of Email, Chat and Social networking, • Maintain a working knowledge of our products and services, • Standard console and PC products, • Massively Multiplayer Online games, • Other online services, • All current gaming platforms (mostly Xbox, PlayStation, Windows PCs), • Contribute to record keeping knowledge management for product knowledge bases, • Strong English language fluency, • Have excellent verbal and written communication skills [English], • Have excellent editorial skills with the ability to write clearly for a diverse audience, • Strong customer service ethic, positive attitude, and enthusiasm, • Creative and analytical thinking, • Professional communications skills, • Passion for gaming, • Familiarity with online environments and social networks, • Technical troubleshooting ability with Microsoft Windows operating system, • Familiarity with productivity software, including Microsoft Office products, • Experience in entertainment software industry, • Knowledge and passion for massively multiplayer online games, • 1+ years writing/editing/technical communication experience, • Familiarity with MacOS or Mobile operating systemsCompany DescriptionConnecting Companies with Good Employees, and Employees with Good Companies!!Connecting Companies with Good Employees, and Employees with Good Companies!!

As a Work From Home Service Agent, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.

Job Description Now Hiring: In-Office Licensed Sales Producer! Ready to level up your career in insurance sales? We’re looking for a Licensed Insurance Sales Agent to join our team! Location: In-Office (No PJs, but you’ll love the vibe!) 10713 FM 620 N Ste. 206, Austin, TX 78726 Job Type: Full-Time Pay: $60K-$100K annually (Base: $35K-$40K + commissions) Schedule: Mon-Thurs 9:00 AM - 5:30 PM | Fri 9:00 AM - 5:00 PM CST (Hello, weekends!) What You’ll Be Doing: Talking to awesome clients (inbound & outbound sales) Helping people with their insurance needs Recommending top-notch insurance products Crushing sales goals & making $$$ What We’re Looking For: ✅ 2+ years of P&C Insurance sales experience Strong communication & time management skills Bilingual? Cool, but not required! Sound like your kind of gig? Send your resume to and let’s chat! Apply now and let’s make insurance fun! Company DescriptionALLSTATE-YOU ARE IN GOOD HANDS!ALLSTATE-YOU ARE IN GOOD HANDS!

Job Description The future of AI — whether in training or evaluation, classical ML or agentic workflows — starts with high-quality data. At HumanSignal, we're building the platform that powers the creation, curation, and evaluation of that data. From fine-tuning foundation models to validating agent behaviors in production, our tools are used by leading AI teams to ensure models are grounded in real-world signal, not noise. Our open-source product, Label Studio, has become the de facto standard for labeling and evaluating data across modalities — from text and images to time series and agents-in-environments. With over 250,000 users and hundreds of millions of labeled samples, it's the most widely adopted OSS solution for teams working on building AI systems. Label Studio Enterprise builds on that traction with the security, collaboration, and scalability features needed to support mission-critical AI pipelines — powering everything from model training datasets to eval test sets to continuous feedback loops.We started before foundation models were mainstream, and we're doubling down now that AI is eating the world. If you're excited to help leading AI teams build smarter, more accurate systems — we'd love to talk. HumanSignal is building the world's first dedicated data creation labs—facilities where expert annotators, domain specialists, and AI trainers create the highest-quality training data in the industry. We're hiring an AI Trainer Onboarding and Support Specialist to be the first point of contact for our growing community of AI trainers. You'll help new trainers get started, answer their questions, resolve issues quickly, and make sure everyone has what they need to do their best work. This role is all about people. You'll be the friendly voice (or message) that helps someone navigate their first annotation task, troubleshoot a technical issue, or understand their payment. You'll work across time zones to support a global workforce, and you'll play a key role in making HumanSignal a place where talented people want to contribute. If you're someone who genuinely enjoys helping people, thrives on solving problems, and wants to be part of building something new, we'd love to hear from you. You will: • Respond to support tickets from AI trainers across multiple channels—email, chat, and internal platforms, • Guide new trainers through onboarding: answering questions, troubleshooting setup issues, and helping them get started on their first tasks, • Handle questions about payments, scheduling, task assignments, platform navigation, and general policies, • Troubleshoot technical issues and escalate complex problems to the right teams, • Create and maintain help documentation, FAQs, and onboarding materials based on common questions, • Track support metrics and identify patterns that can improve the trainer experience, • Work closely with operations and product teams to communicate trainer feedback and help improve our systems, • Maintain a fixed schedule that may include night or weekend shifts to support trainers across time zones, • 2+ years of experience in customer support, onboarding, or community management roles, • Genuine passion for helping people and solving their problems, • Excellent written communication skills—you're clear, friendly, and empathetic, • Strong problem-solving skills and the ability to think on your feet, • Comfort with technology and the ability to learn new tools quickly, • High attention to detail and organizational skills, • Ability to work a fixed schedule, including potential night or weekend shifts, • Experience working independently and managing your own workload, • Experience supporting remote or distributed workforces, • Familiarity with support ticketing systems (Zendesk, Intercom, etc.), • Background in data annotation, AI/ML, or tech platforms, • Multilingual capabilities, especially Spanish, Portuguese, or other widely spoken languages, • Experience creating help documentation or training materials The base salary range for this full-time position is $60,000–$80,000 USD, plus benefits. This role is open to candidates internationally. Final compensation will be determined by experience, skills, location, and interview performance. About HumanSignal: HumanSignal is on a mission to make AI work for everyone. We build open-source tools and enterprise solutions that help teams create, manage, and improve the training data that powers AI. Our products—including Label Studio—are used by thousands of companies worldwide, from startups to Fortune 500 enterprises. We're a remote-first company that values impact, ownership, and creativity. We believe the best work happens when people bring their full selves to the table, and we're committed to building an inclusive team that reflects the diversity of the world we're building for. HumanSignal is an equal opportunity employer. We're committed to building a diverse and inclusive workplace, and we don't discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. If you need accommodations during the hiring process, please let us know.

Job DescriptionCompany Description Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world. Progress starts with you. Job Description The Client Care Digital & AI Services organization in Visa Client Services enables world‑class client care through scalable digital platforms and AI that improve client experience at scale, agent productivity and effectiveness as well as lower cost to serve with measurable value. The Senior Director, Digital Transformation & AI PM within the Client Care Digital & AI Services organization leads product strategy and delivery for voice and chat solutions, driving the execution of Digital and AI capabilities that support the Client Care Transformation initiative. This role is accountable for shaping and delivering scalable digital servicing solutions that enhance the overall client experience and improve operational efficiency across client care operations. The Senior Director, Digital Transformation & AI PM partners closely with Technology and Client Care teams to advance omni-channel platform modernization efforts, define the vision and roadmap for GenAI and agentic voice/chat solutions, and leads cross-functional solution development. This role oversees stakeholder alignment, delivery execution, and risk and dependency management to ensure successful deployment and continuous improvement of Digital servicing capabilities. Responsibilities: Lead Product Development for Genesys Cloud Voice & Chat out-of-the box platform solutions as well as specialized Digital & AI voice capabilities for Client Resolution and Managed Services lines of business • Define product roadmap and requirements aligned to Client Care transformation strategy, • Establish detailed business requirements and specifications for existing and new services. Develop well-formed features specifications, user stories and acceptance criteria, • Partner with Technology team to define technical flows and specifications, evaluate architectural choices, etc. and execute the technology build, • Evaluate and implement AI-driven tools and automation platforms, and agentic workflow solutions to improve business performance and operational efficiency, • Define success metrics and track post-release performance and gather operations teams feedback to inform future product development and enhancements, • Communicate delivery progress, dependencies, risks and opportunities across program stakeholders, • Oversee and track the identification and solutioning of high-priority Digital & AI Use Cases for voice and chat channels, • Drive continuous improvement and digital transformation efforts by identifying opportunities for process redesign, automation and integration across systems, • Manage solutions roadmap, identify critical operational and technology dependencies and trade-offs, • Ensure timely user testing, training and communications activities in preparation for solutions deployments, • Identify risks and opportunities for Value Realization capture across Digital & AI solutions, • Oversee and track deployed solutions Value Realization, • Communicate Digital & AI program delivery progress, dependencies, risks and opportunities across Client Care Transformation cross-functional team and stakeholders, • Develop materials that document product features, capabilities, etc. to educate internal and external stakeholders Basic Qualifications: • 15 or more years of experience with a Bachelor’s Degree or 12 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, or MD), PhD with 9+ years of experience, • Minimum 10+ years of experience in product management, or AI solution development within financial services or payments., • Proven track record of successfully designing, managing and launching Gen AI, smart automation and agentic solutions., • Demonstrated ability to lead cross disciplinary teams that include Technology, Services, Product partners and other stakeholders in matrixed environments., • Strong problem-solving skills, with demonstrated analytical rigor and attention to detail., • Leverage data and analytics to make informed decisions, track the progress of digital initiatives, and identify areas for improvement., • Excellent communication and storytelling skills, capable of engaging both C-level business stakeholders and technical architects., • Ability to manage multiple initiatives simultaneously, ruthlessly prioritize to maximize value creation and adapt to evolving business needs., • Ability to influence, negotiate and drive results with cross-functional teams, ensuring that timelines are adhered to and any risks to the initiative are called out early., • Knowledge of AI‑powered customer experience and contact center platforms for voice and digital channels is highly desirable, • Strong people leader with track record of building high performing teams. Additional Information Work Hours: Varies upon the needs of the department. Travel Requirements: This position requires travel 5-10% of the time. Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code. U.S. APPLICANTS ONLY: The estimated salary range for this position is 206,100 to 400,900 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Job DescriptionAbout ROLLER ROLLER is not your average software-as-a-service company. With a global presence in over 30 countries, we're here to bring some excitement to the leisure and attractions industry and make a difference! Our mission is to help businesses operate smoothly and create fun and memorable guest experiences by providing seamless ticketing, point-of-sale, self-serve kiosks, memberships and digital waiver processes. But here's the best part: our team. We're a group of 300+ highly passionate, enthusiastic, and down-to-earth professionals located all around the world who are all working together to build something truly remarkable. We're aiming high and believe that the possibilities are endless. As we continue to grow globally, we're excited to write our success story and have fun along the way. We genuinely love what we do, and we're looking for like-minded people to join us on this amazing journey. If you're ready to be part of a dynamic team and make a real impact, come aboard, and let's create some unforgettable experiences together at ROLLER! Role Overview Roller is looking for a talented AI Engineer with 3-5 years of experience to help build the AI platform and intelligent automation systems enabling AI powered business verticals. The ideal candidate will have hands-on experience designing and deploying GenAI platform and solutions using modern LLM frameworks, RAG architectures, and scalable AI pipelines. Key Responsibilities • Develop Enterprise GenAI platform and services for various business verticals using Python and modern frameworks such as LangChain., • Design and implement Retrieval Augmented Generation (RAG) systems using vector databases and LLMs., • Build scalable AI pipelines for ingestion, embedding, retrieval, and generation workflows., • Integrate LLMs with enterprise data sources and APIs., • Implement LLM evaluation frameworks to measure model performance, hallucination, and response quality., • Establish AI governance and Guardrails practices including safety checks, monitoring, and responsible AI controls., • Optimize prompt engineering strategies and model interactions for accuracy and performance., • Implement observability for AI systems and build AI usage dashboards for prompt tracing, token usage monitoring, latency tracking, Agent usage and evaluation metrics., • Collaborate with cross functional teams to deploy production-grade AI solutions.Required Skills, • Strong programming experience in Python., • Experience with Agentic AI framework such as LangGraph, • Hands-on experience building RAG-based applications., • Experience working with Vector Databases (Pinecone, Weaviate, OpenSearch, etc.)., • Knowledge of AI pipeline architecture and model orchestration., • Experience with LangChain or similar LLM orchestration frameworks., • Experience implementing LLM evaluation frameworks and benchmarking methods., • Understanding of AI governance, responsible AI, and model guardrails.Nice to Have skills, • Experience with workflow automation tools such as n8n., • Experience deploying LLM systems in production environments., • Advanced skills such as LLM Fine tuning, Self LLM hosting, Voice AI., • Familiarity with cloud AI platforms (AWS, GCP, Azure)., • Opportunity to work on cutting-edge Generative AI systems., • Collaborative engineering culture focused on innovation., • Exposure to modern AI architectures including agents, RAG, and automation., • Competitive compensation and growth opportunitiesWhy Join Us?, • Drive the vision and scale of the company's AI program in a rapidly growing SaaS environment., • Work at the intersection of technology, operations, and customer value to deliver meaningful business outcomes., • Collaborate with leaders across CS, Support, Product, RevOps, and IT to align strategy and execution., • Transform ideas into scalable solutions using AI, automation, portals, and integrated systems. Perks! • You'll get to work on a category-leading product that customers love in a fun, high-growth industry! Check our Capterra and G2 reviews., • 4 ROLLER Recharge days per year (When we hit our goals each quarter, we take a well-earned day off together to relax, recharge, and celebrate our wins)., • Engage in our 'Vibe Tribe' - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns...you name it. We're willing to make it happen!, • Team Member Assistance Program to proactively support our team's health and wellbeing - access to coaching, education modules, weekly webinars, and more., • 16 weeks paid Parental Leave for primary carers and 4 weeks paid Parental Leave for secondary carers., • Work with a driven, fun, and switched-on team that likes to raise the bar in all we do!, • Individual learning & development budget plus genuine career growth opportunities as we continue to expand! What You Can Expect

Job Description Part-Time Retail Merchandiser (Sell-Through Specialist / Brand Rep) Make Sporting Goods Look Good! The Gig: Franklin Retail Solutions needs a part-time Retail Merchandiser to work some magic in sporting goods stores near you. Your mission? Organize, style, and showcase top-tier brands so customers can't resist them. You'll also be the eyes and ears of the brand, sharing insights to make the shopping experience even better. Why You'll Love This Job: • Get paid to make products look awesome, • Make your own schedule, • Use our MVP platform (like a secret agent, but for merch) to check projects, schedule visits, and submit reports, • Chat up store managers and staff—make friends, not just contacts, • Follow planograms (a fancy way of saying "make the display look great"), • Snap before-and-after pics to show off your merchandising skills, • Retail or merchandising experience (bonus points if you've styled mannequins like a pro), • An eye for detail—details matter!, • Strong communication skills (aka, you don't ghost emails), • A smartphone or tablet for reports & photos, • Reliable transportation to get to stores Sound like your kind of hustle? Hit "Apply Now" and let's make retail better—one display at a time! Company: Franklin Retail Solutions is in the Sports Business. We work with the best brands in the Sports, Outdoor, Fitness and Health industries. We develop retail marketing, merchandising and training programs, manage a network of over 500 field professionals who execute the programs, and analyze the results for the brands we represent. These programs enable consumers to find the sporting goods or apparel that's right for them. Candidate: Our ideal candidate has excellent communication and rapport building skills, retail merchandising experience, can manage their time, work independently and communicate remotely, has a functioning computer and reliable internet access, has a camera or smartphone for taking digital pictures, can complete professionally written online reports, and has reliable transportation. Required Qualifications: Retail & Product Knowledge, Sales & Marketing, Creative Merchandising, Customer Service, Organization, Store Relationship Enhancement, Photography/Reporting, Attention to Detail, Territory Management, Stock Management, Planogram Knowledge Desired Qualifications: Apparel Merchandising, Mannequin Styling, Third-Party Merchandising, Sporting Goods Merchandising, Presenting product/brand information to groups of 15+ people, Promotions, Degree in Retail or Fashion Merchandising or similar field of study a plus

Job Description Company: Rugiet Health Location: Austin, TX (Remote) About Rugiet Health: Rugiet Health is a fast-growing, Austin-based direct-to-consumer telemedicine company redefining the landscape of men’s and women’s health, with a focus on hormone optimization. Our mission is to make access to high-quality, compounded medications simple, seamless, and accessible—delivered through a tailored digital experience that blends luxury service with clinical precision. Backed by a nimble, passionate leadership team with deep expertise across Clinical, Marketing, and Technology sectors, we’re reshaping U.S. healthcare by offering innovative, personalized solutions that empower people to lead healthier, more fulfilling lives. The Opportunity: We are looking for a compassionate, detail-oriented, and highly communicative Patient Support Agent to join our dedicated team. In this essential role, you will serve as the primary point of contact for Rugiet Health members, delivering outstanding service and personalized support throughout their care journey. You’ll play a key role in ensuring a seamless, informed, and empathetic experience—guiding patients through our platform, clarifying treatment plans, and resolving inquiries with care and efficiency. If you're a natural problem-solver who finds fulfillment in helping others and excels in a fast-paced, patient-focused environment, especially within the healthcare space, we’d love to hear from you. What You'll Do: 1. Serve as the First Point of Contact - Engage with Rugiet Health members via phone, email, and chat to address questions related to their accounts, prescriptions, order status, and navigating our platform., 2. Provide Empathetic, Patient-Centered Support - Listen actively to patient concerns, demonstrate empathy, and de-escalate challenging situations with professionalism and a positive demeanor., 3. Resolve Issues Efficiently - Investigate and resolve patient concerns promptly, collaborating with internal teams—including Clinical, Pharmacy, and Operations—to ensure timely, accurate solutions., 4. Become a Product & Service Expert - Gain in-depth knowledge of Rugiet Health’s products, services, and workflows to provide clear, accurate, and helpful information to patients., 5. Guide and Educate Patients - Support patients in understanding their treatment plans, medication usage, and next steps—ensuring they feel informed, confident, and cared for., 6. Maintain Accurate Records - Document all patient interactions and resolutions in our CRM system with accuracy and attention to detail to support continuity of care., 7. Contribute to Continuous Improvement - Identify recurring issues or patient feedback trends and share insights with internal teams (Product, Clinical, Marketing) to enhance the overall patient experience., 8. Ensure Compliance and Privacy - Uphold HIPAA regulations and internal privacy policies to safeguard patient information at all times. What You Bring: • Experience in a customer service, patient support, or call center role, preferably within a healthcare, telemedicine, or direct-to-consumer (D2C) environment., • Exceptional verbal and written communication skills, with the ability to explain complex information clearly and concisely., • Proven ability to empathize with customers, maintain composure, and resolve issues calmly under pressure., • Proficiency with CRM software (e.g., Zendesk, Salesforce) and general office software (Microsoft Office Suite, Google Workspace)., • High attention to detail and accuracy in documenting information., • Ability to work independently and as part of a collaborative team., • Adaptability and a willingness to learn new systems and processes quickly in a dynamic environment., • High school diploma or equivalent; Bachelor's degree is a plus. Bonus Points If You Have: • Experience in a regulated industry, particularly healthcare., • Familiarity with medical terminology or pharmaceutical processes., • Experience with chat-based support. Why Join Rugiet Health? • Direct Impact: Play a crucial role in improving people's lives by providing direct support and ensuring a positive healthcare experience., • Growth Opportunity: Join a fast-growing, innovative company with opportunities for professional development and career advancement., • Collaborative Culture: Be part of a supportive and passionate team that values communication and patient well-being., • Disrupt Healthcare: Work with a company at the forefront of personalized telemedicine. Compensation & Perks • $17–$19/hour, • Monthly team contests with gift card prizes, • Health, dental, and vision coverage, • 401(k) program, • 3 weeks of PTO, • Monday–Friday, 9:00 AM–5:30 PM To Apply: If you are excited by the opportunity to provide outstanding patient support and contribute to a revolutionary healthcare company, please submit your resume and a cover letter detailing your relevant experience and why you are a great fit for this position.

Job Description Company: Rugiet Health Location: Austin, TX (Remote) About Rugiet Health: Rugiet Health is a fast-growing, Austin-based direct-to-consumer telemedicine company redefining the landscape of men’s and women’s health, with a focus on hormone optimization. Our mission is to make access to high-quality, compounded medications simple, seamless, and accessible—delivered through a tailored digital experience that blends luxury service with clinical precision. Backed by a nimble, passionate leadership team with deep expertise across Clinical, Marketing, and Technology sectors, we’re reshaping U.S. healthcare by offering innovative, personalized solutions that empower people to lead healthier, more fulfilling lives. The Opportunity: We are looking for a compassionate, detail-oriented, and highly communicative Patient Support Agent to join our dedicated team. In this essential role, you will serve as the primary point of contact for Rugiet Health members, delivering outstanding service and personalized support throughout their care journey. You’ll play a key role in ensuring a seamless, informed, and empathetic experience—guiding patients through our platform, clarifying treatment plans, and resolving inquiries with care and efficiency. If you're a natural problem-solver who finds fulfillment in helping others and excels in a fast-paced, patient-focused environment, especially within the healthcare space, we’d love to hear from you. What You'll Do: 1. Serve as the First Point of Contact - Engage with Rugiet Health members via phone, email, and chat to address questions related to their accounts, prescriptions, order status, and navigating our platform., 2. Provide Empathetic, Patient-Centered Support - Listen actively to patient concerns, demonstrate empathy, and de-escalate challenging situations with professionalism and a positive demeanor., 3. Resolve Issues Efficiently - Investigate and resolve patient concerns promptly, collaborating with internal teams—including Clinical, Pharmacy, and Operations—to ensure timely, accurate solutions., 4. Become a Product & Service Expert - Gain in-depth knowledge of Rugiet Health’s products, services, and workflows to provide clear, accurate, and helpful information to patients., 5. Guide and Educate Patients - Support patients in understanding their treatment plans, medication usage, and next steps—ensuring they feel informed, confident, and cared for., 6. Maintain Accurate Records - Document all patient interactions and resolutions in our CRM system with accuracy and attention to detail to support continuity of care., 7. Contribute to Continuous Improvement - Identify recurring issues or patient feedback trends and share insights with internal teams (Product, Clinical, Marketing) to enhance the overall patient experience., 8. Ensure Compliance and Privacy - Uphold HIPAA regulations and internal privacy policies to safeguard patient information at all times. What You Bring: • Experience in a customer service, patient support, or call center role, preferably within a healthcare, telemedicine, or direct-to-consumer (D2C) environment., • Exceptional verbal and written communication skills, with the ability to explain complex information clearly and concisely., • Proven ability to empathize with customers, maintain composure, and resolve issues calmly under pressure., • Proficiency with CRM software (e.g., Zendesk, Salesforce) and general office software (Microsoft Office Suite, Google Workspace)., • High attention to detail and accuracy in documenting information., • Ability to work independently and as part of a collaborative team., • Adaptability and a willingness to learn new systems and processes quickly in a dynamic environment., • High school diploma or equivalent; Bachelor's degree is a plus. Bonus Points If You Have: • Experience in a regulated industry, particularly healthcare., • Familiarity with medical terminology or pharmaceutical processes., • Experience with chat-based support. Why Join Rugiet Health? • Direct Impact: Play a crucial role in improving people's lives by providing direct support and ensuring a positive healthcare experience., • Growth Opportunity: Join a fast-growing, innovative company with opportunities for professional development and career advancement., • Collaborative Culture: Be part of a supportive and passionate team that values communication and patient well-being., • Disrupt Healthcare: Work with a company at the forefront of personalized telemedicine. Compensation & Perks • $17–$19/hour, • Monthly team contests with gift card prizes, • Health, dental, and vision coverage, • 401(k) program, • 3 weeks of PTO, • Monday–Friday, 9:00 AM–5:30 PM To Apply: If you are excited by the opportunity to provide outstanding patient support and contribute to a revolutionary healthcare company, please submit your resume and a cover letter detailing your relevant experience and why you are a great fit for this position.

Job Description Position Overview About Fetch At Fetch, we’re dedicated to helping pets live their healthiest and happiest lives. Our comprehensive insurance coverage is designed with modern pet parents in mind, and we’re proud to support the animal shelter community. We believe in ensuring pets receive the best care possible and are committed to making that vision a reality every day. Fetch is a high-growth Warburg Pincus portfolio company with an expanding team of over 350 pet-loving employees working together to shape the future of pet health and wellness. About the Industry The pet insurance industry is more important than ever, offering peace of mind and financial protection for pet owners. The sector is expanding quickly, fueled by growing awareness of the need for accessible, high-quality veterinary care. With advances in veterinary medicine, pets now have access to the most effective treatments available, making pet insurance an essential component of modern pet care. P&C License Preferred We are currently seeking a Pet Insurance Sales Associate to join our amazing team at the Austin Animal Center in Austin, TX. Successful candidates will be goal-oriented, focused on converting opportunities into sales, while delighting customers. You are someone that has a passion for furry friends and wants to help their human companions understand the value of protecting them with the most comprehensive pet insurance available. You will have a customer-first mindset, listening to the customer’s needs and working with them to create the best outcome. REQUIREMENTS • Representing Fetch as a confident, friendly, trusted advisor to sell pet insurance policies to prospective pet parents at our partner location in the Austin area, • Communicating competitive advantages of Fetch; demonstrating a deep understanding of Fetch and competitor pet health insurance products, • Turning prospects into loyal clients, raving fans, and repeat customers, • Accurately recording prospect and customer information in Fetch CRM, • Establishing productive, professional relationships with key personnel at our partner locations to assist in meeting performance objectives and partner expectations monthly, • Proactively assessing partner needs on an ongoing basis through onsite focus and follow-up meetings, • Collaborating with leadership to identify opportunities for new business, • Communicating with your peers via chat to identify challenges and successes, • Virtually attending monthly company meetings or check-ins as required, • Managing expense budget and submitting completed reports monthly, • Managing all administrative tasks and responsibilities relative to the partnership, • Ability to structure your work week during peak hours a must (Friday-Sunday) when it is most lucrative for the agent, • Active Property & Casualty (P&C) license or willing to obtain a P&C license at the expense of the Company within 30 days of employment (subject to state requirements), • Proven self-starter with 3-5 years of in an animal care role, • Energized by being an industry pioneer, • Passion for prospecting new sales opportunities on a daily basis (must enjoy speaking with people face to face), • Familiar with animal health or animal welfare a plus, but not required, • Ability to think and act independently within a fast-paced sales cycle, • Proven success in building relationships using a consultative, solution-focused approach, • Demonstrated customer service skills and the ability to understand Fetch's customers’ needs, • Must be willing to travel to various industry events as required, • Excellent verbal, interpersonal and written communication skills, • Exhibits excellent business judgment, • Positive attitude, • Sets the bar high for team standards, • The pay range for this position is $55,000 - $103,000+ on a full-time basis, • Along with base salary, your position may qualify for additional bonuses At Fetch, we recognize the importance of work-life balance and prioritize our employees' mental health and well-being, ensuring everyone can flourish both professionally and personally. Not just pets, we want our employees to live their best lives too — here at Fetch, you have access to the valuable benefits listed below. • Comprehensive Medical, dental, and vision plan for you and your family, • Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs) are available, • Highly competitive 401(k) matching, • Generous 20-day PTO Policy, with rollover options. Earn an additional day of PTO each year on your anniversary with Fetch, for a maximum of 30 days, • Paid company (9) holidays, including (1) floating holiday, • Fetch Pet Insurance discount - up to 50% off, up to $1,000 savings/year, • Educational Assistance Program, • Fetch Discount Perks Program, • Volunteering - earn up to 8 hours per calendar year at nonprofit organizations, • NYC Office Amenities: Pet-friendly environment, free lunch, snacks, and additional amenities; transit accessible, • Employee Referral Incentive, • Tuition Assistance, • Commuter Benefits $55,000 - $103,000 USD

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