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Job Purpose: Seeking a Desktop Support Specialist to join the Technology team in New York. This individual will be responsible for both remote and in person support for all Employees. Duties include documenting, triaging, investigating, and resolving issues reported to the Service Desk. The Desktop Support Specialist will work closely with other teams within the technology department to understand the impact and root cause of issues. The successful candidate must be able to communicate clearly and concisely, particularly when under pressure. Technical proficiency, excellent problem-solving skills, professionalism, and solid communication skills are a must. The support specialist will also need to be comfortable working in a fast -paced environment with a demanding user base and should be passionate about delivering continuous improvement across our technology platform. Duties & Responsibilities: • Serve as the first point of contact for customers needing technical assistance., • Must work East Coast Market hours, • Manage trouble calls via our ticketing system, phone, remote, and desk side visits to ensure courteous, timely, and effective resolution of end user issues, • Troubleshoot hardware, Windows 10, Windows 11 and application issues, • Install and upgrade software, setup hardware and configure systems and applications such as MS Office, One Drive, Zoom, softphones, turrets, printers, scanners, bio metric, data encryption, VPNWIFI configuration, and firmware updates for deskside equipment such as Cisco phones, • Install and manage Spyware/Malware tools, • Install and support Market Data Feeds, Bloomberg, Thomson Reuters, ICE, Fidessa, Redi+, Fidessa and Global Relay, • Provide first level network support and troubleshooting for both wireless and wired configurations, • A basic understanding of Active Directory at the Organization Unit level, • Troubleshoot Cisco Phone systems / Video conference Requirements & Qualifications: • Minimum 2-4 years of general IT Support with extensive customer-facing experience, would prefer the person to have trading desk support., • Experience with incident management/ticketing system like ServiceNow, • Proficiency in current protocols, operating systems and standards including Windows 10, Windows 11, Microsoft/Office 365, • Experience with System Center Configuration Manager/Endpoint Manager, • Experience with patch management and application deployment, • Expertise troubleshooting, resolving, and supporting desktops, laptops, applications, hard phones and WIFI devices, • Ability to thrive in a fast-paced environment and work effectively under pressure, • Experience providing ongoing support to C-suite executives, • Experience working in a similar role at a brokerage firm, private equity, hedge fund, asset management firm, or investment bank preferred, • High school degree required; college degree strongly preferred, • Must be willing to get MS900 certification Important Notes: • Must be authorized to work full time in the U.S., BTIG does not offer sponsorship for work visas of any type BTIG is a global financial services firm specializing in institutional trading, investment banking, research and related brokerage services. With an extensive global footprint and more than 700 employees, BTIG, LLC and its affiliates operate out of 20 cities throughout the U.S., and in Europe, Asia and Australia. BTIG offers execution, expertise and insights for equities, equity derivatives, ETFs and fixed income, currency and commodities. The firm’s core capabilities include global execution, portfolio, electronic and outsource trading, investment banking, prime brokerage, capital introduction, corporate access, research and strategy, commission management and more. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. BTIG is an equal opportunity employer Minorities/Females/People with Disabilities/Protected Veterans/Sexual Orientation/Gender Identity. Compensation: • BTIG offers a competitive compensation and benefits package. Salary range is based on a variety of factors including, but not limited to, location, years of applicable experience, skills, qualifications, licensure and certifications, and other business and organization needs., • The current estimated base salary range for this role is $85,000.00 - $115,000.00 per year. Please note that certain positions are eligible for additional forms of compensation such as discretionary bonus or overtime. Disclaimer: .

AI is becoming vitally important in every function of our society. At Scale, our mission is to accelerate the development of AI applications. For 9 years, Scale has been the leading AI data foundry, helping fuel the most exciting advancements in AI, including generative AI, defense applications, and autonomous vehicles. With our recent investment from Meta, we are doubling down on building out state of the art post-training algorithms to reach the performance necessary for complex agents in enterprises around the world. The Enterprise ML Research Lab works on the front lines of this AI revolution. We are working on an arsenal of proprietary research, tools, and resources that serve all of our enterprise clients. As a Staff Agent Post-Training MLRE, you will build out our next-gen Agent RL training platform. You'll build out the platform that will train best-in-class Agents that achieve state of the art results on real enterprise use-cases. You'll integrate cutting edge research into our training stack, enabling MLREs on the Enterprise AI team to deploy use-cases ranging from next-generation AI cybersecurity firewall LLMs to training foundation healthtech search models. If you are excited about shaping the future of the modern GenAI movement, we would love to hear from you! You will: • Train state of the art models, developed both internally and from the community, to deploy to our enterprise customers., • Research cutting edge algorithms to integrate directly into our training stack., • 5+ years of LLM training in a production environment, • Experience with post-training methods like RLHF/RLVR and related algorithms like PPO/GRPO etc., • Publications in top conferences such as NEURIPS, ICLR, or ICML within the last two years About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at . Please see the United States Department of Labor's ___ for additional information. We comply with the United States Department of Labor's ___. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our ___ for additional information.

Lead applied ML engineering on Scale's Applied ML team, powering data infrastructure for leading agentic LLMs (ChatGPT, Gemini, Llama). You will build scalable multi-agent systems to validate agentic reasoning and behaviors, scale human expertise, and drive research into real-world agent reliability failures despite strong benchmarks, shipping production fixes. Ideal for exceptional engineers with deep research rigor and a relentless focus on practical, high-impact systems. You will iterate rapidly with data, leverage AI tools to accelerate development, and collaborate tightly across engineering, product, and research. If you excel at turning frontier agent research into reliable deployed systems, we want to hear from you. You will: • Build and deploy multi-agent systems for agentic reasoning validation, • Develop pipelines to detect errors and scale human judgment, • Combine classical ML, LLMs, and multi-agent techniques for reliability, • Lead research into agent failure modes and ship fixes, • Use AI tools to speed prototyping and iteration, • Build data-driven evaluations and deploy rapid improvements, • PhD or MSc in Computer Science, Mathematics, Statistics, or related field, • 3+ years shipping scaled production ML systems, • Demonstrated real-world impact, • Mastery of PyTorch, TensorFlow, JAX, or scikit-learn, • Deep expertise in agentic LLMs and multi-agent systems, • Strong software engineering and microservices (AWS/GCP), • Rapid, data-driven iteration, • Proficiency using AI tools to accelerate work, • Strong research depth with practical bias, • Experience prototyping agent evaluation/reliability systems, • Human-in-the-loop or annotation pipeline work, • Open-source contributions in agents, evaluation, or alignment About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at . Please see the United States Department of Labor's ___ for additional information. We comply with the United States Department of Labor's ___. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our ___ for additional information.

Software is eating the world, but AI is eating software. We live in unprecedented times - AI has the potential to exponentially augment human intelligence. Every person will have a personal tutor, coach, assistant, personal shopper, travel guide, and therapist throughout life. As the world adjusts to this new reality, leading platform companies are scrambling to build LLMs at billion scale, while large enterprises figure out how to add it to their products. To make them safe, aligned and actually useful, these models need human eval and reinforcement learning through human feedback (RLHF) during pre-training, fine-tuning, and production evaluations. This is the main innovation that's enabled ChatGPT to get such a large headstart among competition. At Scale, our products include the Generative AI Data Engine, SGP, Donovan, and others that power the most advanced LLMs and generative models in the world through world-class RLHF, human data generation, model evaluation, safety, and alignment. The data we are producing is some of the most important work for how humanity will interact with AI. At the foundation of these products is the Platform Engineering team. In this role, you will support the design and development of shared platforms used across Scale. This includes designing our foundational data platforms and lifecycle, architecting Scale's core cloud infrastructure and orchestration stack, and redefining how engineers develop, build, test, and deploy software at Scale. You'll also get widespread exposure to the forefront of the AI race as Scale sees it in enterprises, startups, governments, and large tech companies. You will: • Drive the design, and implementation of our foundational platforms and systems, working closely with stakeholders and internal customers to understand and refine requirements., • Collaborating with cross-functional teams to define, design, and deliver new features., • Proactively identifying opportunities for, and driving improvements to, current programming practices, including process enhancements and tool upgrades., • 3+ years of full-time engineering experience, post-graduation with specialities in back-end systems., • Extensive experience in software development and a deep understanding of distributed systems and public cloud platforms (AWS preferred)., • Show a track record of independent ownership of successful engineering projects., • Possess excellent communication and collaboration skills, and the ability to translate complex technical concepts to non-technical stakeholders., • Experience working fluently with standard containerization & deployment technologies like Kubernetes, Terraform, Docker, etc., • Experience with orchestration platforms, such as Temporal and AWS Step Functions., • Experience with NoSQL document databases (MongoDB) and structured databases (Postgres)., • Experience with data warehouses (Snowflake, Firebolt) and data pipeline/ETL tools (Dagster, dbt)., • Experience with authentication/authorization systems (Zanzibar, Authz, etc.), • Experience scaling products at hyper-growth startups. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at . Please see the United States Department of Labor's ___ for additional information. We comply with the United States Department of Labor's ___. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our ___ for additional information.

Senior Machine Learning Engineer - Model Evaluations, Public Sector The Public Sector ML team at Scale deploys advanced AI systems-including LLMs, agentic models, and multimodal pipelines-into mission-critical government environments. We build evaluation frameworks that ensure these models operate reliably, safely, and effectively under real-world constraints. As an ML Engineer, you will design, implement, and scale automated evaluation pipelines that help customers trust and operationalize advanced AI systems across defense, intelligence, and federal missions. You will: • Develop and maintain automated evaluation pipelines for ML models across functional, performance, robustness, and safety metrics, including LLM-judge-based evaluations., • Design test datasets and benchmarks to measure generalization, bias, explainability, and failure modes., • Build evaluation frameworks for LLM agents, including infrastructure for scenario-based and environment-based testing., • Conduct comparative analyses of model architectures, training procedures, and evaluation outcomes., • Implement tools for continuous monitoring, regression testing, and quality assurance for ML systems., • Design and execute stress tests and red-teaming workflows to uncover vulnerabilities and edge cases. Ideally you'd have: • Experience in computer vision, deep learning, reinforcement learning, or NLP in production settings., • Strong programming skills in Python; experience with TensorFlow or PyTorch., • Background in algorithms, data structures, and object-oriented programming., • Experience with LLM pipelines, simulation environments, or automated evaluation systems., • Graduate degree in CS, ML, or AI., • Cloud experience (AWS, GCP) and model deployment experience., • Experience with LLM evaluation, CV robustness, or RL validation., • Knowledge of interpretability, adversarial robustness, or AI safety frameworks., • Familiarity with ML evaluation frameworks and agentic model design. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at . Please see the United States Department of Labor's ___ for additional information. We comply with the United States Department of Labor's ___. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our ___ for additional information.

Scale AI is the data foundation for AI, helping organizations build and deploy reliable production AI applications. We partner with leading enterprises and government organizations to accelerate their AI initiatives through our data annotation platform, generative AI solutions, and enterprise AI capabilities. The General Agents team, part of Scale's Enterprise organization, builds robust general agents for customer use cases and applications. The team sits at the intersection of frontier agent development and real-world deployment, translating state-of-the-art reasoning and agentic capabilities into reliable, production-grade systems that drive real economic value. Our agents are scalable systems built around recurring enterprise problem domains, with a strong emphasis on generalization, extensibility, and deployment across many customers. As a Senior/Staff Machine Learning Engineer (MLE) on the General Agents team, you'll play a critical role in designing, building, and deploying production-ready AI agents that solve high-impact enterprise problems. You will work across the full agent lifecycle-from model and system design to evaluation, deployment, and iteration-bridging cutting-edge agentic techniques with the constraints and requirements of real customer environments. You will: • Design and implement end-to-end agent systems that combine LLM reasoning, tool use, memory, and control logic to solve recurring enterprise use cases., • Build scalable, reliable agent architectures that can be deployed across many customers with varying data, tools, and constraints., • Develop evaluation frameworks, datasets, environments, and metrics to measure agent performance, reliability, and business impact in production settings., • Collaborate closely with product managers, customers, data annotators, and other engineering teams to translate enterprise requirements into robust agent designs., • Productionize frontier agent techniques (e.g., planning, multi-step reasoning and tool-use, multi-agent patterns) into maintainable, observable systems., • Own deployment, monitoring, and iteration of agent systems, including failure analysis and continuous improvement based on real-world usage., • Contribute to technical direction and architectural decisions for general agent development best practices and methods, with increasing scope and leadership at the Staff level. Ideally you'd have: • 5+ years of experience building and deploying machine learning or AI systems for real-world, production use cases., • Strong engineering fundamentals, supported by a Bachelor's and/or Master's degree in Computer Science, Machine Learning, AI, or equivalent practical experience., • Deep understanding of modern LLMs, prompt-, context-, and system-level optimization, and agentic system design., • Proven proficiency in Python, including writing production-quality, testable, and maintainable code., • Experience building systems that integrate models with external tools, APIs, databases, and services., • Ability to operate in ambiguous problem spaces, balancing research-driven approaches with pragmatic product constraints., • Strong communication skills and comfort working in customer-facing or cross-functional environments. Nice-to-haves: • Hands-on experience building AI agents using modern generative AI stacks (OpenAI APIs, commercial or open-source LLMs)., • Experience with agent frameworks, orchestration layers, or workflow systems (e.g., tool calling, planners, multi-agent setups)., • Familiarity with evaluation, monitoring, and observability for LLM-powered systems in production., • Experience deploying ML systems in cloud environments and operating them at scale., • Experience fine-tuning or adapting foundation models using methods like supervised fine-tuning (SFT), reinforcement learning with verifiable rewards (RLVR), and low-rank adaptation (LoRA) to improve agent performance on domain-specific tasks. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at . Please see the United States Department of Labor's ___ for additional information. We comply with the United States Department of Labor's ___. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our ___ for additional information.

Scale's Enterprise Applications business is growing faster than ever in the quest to develop reliable AI systems for the world's most important decisions. As an AI Deployment Strategist Intern, you will work alongside our DSG team, helping our largest customers build, launch, and scale groundbreaking GenAI solutions that redefine their industries. You will support deployment success and contribute foundational industry knowledge to our team, helping turn bold ideas into real impact and ensuring engagements run smoothly. In this role, you will work directly with data, engineering, business, and AI leaders at some of the world's top Enterprises. You will support projects from early scoping through delivery and expansion, contributing to measurable business outcomes. Within Scale, you will collaborate closely with Machine Learning, Engineering, and Finance teams to streamline execution, improve processes, and shape our approach to enterprise delivery. The outcome of a DSG Intern's time at Scale should include tangible contributions to live enterprise accounts and the creation of structured intelligence artifacts that benefit the Enterprise Business Unit. Interns will also participate in weekly sessions with DSG leaders, gain exposure to cross-functional teams across Engineering, Product, and GTM, and receive structured feedback throughout the program. This is a fast-moving, high-impact internship that provides exposure to customer strategy, operations, product strategy and execution. You will work closely with DSGs who serve as the voice of the customer and support the execution of customer projects. During the internship, you will contribute to: • Client Leadership & Growth: Support DSGs in managing relationships with enterprise customers and help ensure engagements run smoothly and deliver value, • Flawless Delivery & Execution: Support delivery across workstreams by helping track timelines, deployment milestones, and operational processes, • Strategic Account Expansion: Conduct research and analysis to help identify new opportunities within verticals and existing accounts that may drive business impact, • Cross-Functional Problem Solving: Collaborate with EPD, Finance, and Operations teams while supporting operational improvements and delivery processes, • Strategic Feedback Loop: Prepare structured insights and executive-ready materials that help inform product strategy and enterprise delivery approaches Ideally, you'd have: • Currently pursuing an MBA or graduate degree with prior experience in consulting (MBB), banking, private equity, technology, or a related analytical field. Prior 4+ years of work experience in high-growth, high-ambiguity environments, • A technical background (education or professional experience within CS, Economics, Statistics, Engineering or STEM field), • Exposure to GenAI solutions via your current role or personal projects, • A proven track record in building and expanding client relationships, • Ability to understand core AI / ML concepts and build great relationships with technical customers, • Great cross-functional experience and collaborative ability, • Excellent verbal and written communication skills, • A track record of structured, analytics-driven problem solving, • A history of diligence and organization across multiple work streams, • Exposure to enterprise AI or data infrastructure products PLEASE NOTE:Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at . Please see the United States Department of Labor's ___ for additional information. We comply with the United States Department of Labor's ___. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our ___ for additional information.

Position Overview: Our Field Engineer position requires with a high technical IQ and the proven ability to work independently to solve complex technical issues and execute project deliverables including programming advanced Audio-Visual systems, troubleshooting / commissioning systems and training customers on the use of leading-edge systems. As an AV Field Engineer, you must have deep understanding / expertise of advanced Audio-Visual technology, outstanding communication skills, ability to over-come project obstacles, make timely independent decisions, work effectively as part of the customers project team to ensure the highest level of system technical performance/up-time and achieve schedule milestones. Company Overview: We invite you to discover the excitement, diversity, rewards and excellence of a career at TRITECH Communications. With $100 million in annual revenues and 350+ employees, TRITECH is one of the nation’s leading technology system integrators serving clients in financial services, legal, technology and life sciences. Our OneSource business model provides clients with a single source for the design, installation and maintenance of large / complex Audio Visual, Communications, PoE Lighting and Security Systems. Our corporate headquarters is located in Garden City, NY and the company operates four regional operations centers in New York City, Boston, Miami, Washington DC, Dallas and Charlotte. Primary Responsibilities: • Write and modify DSP (Digital Signal Processing) files and coordinate control of DSP with the control system programmer., • Configure complex systems such as AMX, Biamp, Cisco, Crestron, Polycom, matrix mixers, switchers and codecs., • Configure IP addressable devices such as routers, switches and servers., • Independently drive project deliverables from installation phase through commissioning phase to final inspection - including diagnosing and solving system issues., • Load, test and troubleshoot all control code., • Train customers in all aspects of system functionality. Skills and abilities: • Excellent written and verbal communications skills., • Strong professional customer service skills., • Must be responsible, self-motivated, self-starter, personable and well-organized., • Ability to work with a diverse group of industry professionals., • Proficiency in the use of personal computers and advanced software. Qualifications: • Bachelors Engineering Degree or 3-6 years of Professional Audio-Visual field engineering experience plus exceptional technical IQ with a demonstrated deep knowledge of leading-edge Audio-Visual system functionality and DSP architecture., • Must possess ability to independently interface with customers, system engineers and design consultants., • Hold ICIA (International Communications Industry Association) certification as a Certified Technology Specialist (CTS) or higher., • Hold technical certifications from major equipment manufacturers such as Crestron, Extron, Clear One, AMX, etc. Travel: Travel required to customer locations, TRITECH’s fabrication facility and manufacturer locations for advanced technical training. Compensation: Commensurate with experience and includes a comprehensive benefits package: Medical, Dental, Vision, Voluntary Life Insurance, Domestic Coverage, Paid Family Leave, generous Paid Time Off, Commuter Benefit, 10 Paid Holidays, a 401k plan with a discretionary employer match and Company paid Group Term Life Insurance and Long Term Disability. Visit us at ___ TRITECH IS AN EQUAL OPPORTUNITY EMPLOYER

Multimedia Integration Manager Hybrid - New York, NY What are the top skills required for this role? 1. AV / Multimedia Project Management End-to-end delivery of corporate AV and multimedia projects including planning, execution, commissioning, and handover Strong experience with budgeting, scheduling, risk mitigation, cost control, and change management (PRINCE2 or similar) 2. Audiovisual Systems Design & Integration Deep technical expertise in AV, broadcast systems, and videoconferencing solutions Hands-on experience with system design reviews, schematics, BoMs, commissioning, and integration using platforms such as Cisco VC, Polycom, Crestron, Extron, Panasonic, NEC, Samsung, Sony, etc. 3. Vendor & Stakeholder Management Proven ability to manage multiple vendors, installation partners, and internal sourcing teams Strong RFP creation/review, vendor quality control, invoice approvals, and coordination across contractors (GCs, electrical, furniture, etc.) 4. Client Engagement & Operational Alignment Excellent client-facing skills including requirement gathering, expectation management, and solution recommendations Ability to align project delivery with operational, maintenance, and support standards, ensuring smooth transition to operations Job Description/ Responsibilities · Business unit engagement and gathering client requirements · Providing internal client recommendations & quotations · Budgeting, Project scheduling, Resource planning · Solution & design engineering (part of an internal team in partnership with Multimedia Infra Team) · Engagement with our internal REM (Sourcing) team · Installation vendor engagement and management · Integration RFP production and RFP review · Cost control & reporting · Drawing and schematic review and approval · Use of the Ariba platform for RFP production and placing purchase orders · Vendor quality control · Change order review and approval · System commissioning and handover · TCM turnovers (where relevant) · Liaison across client, general contractors, electrical contractors, furniture contractors etc prior to and during the Multimedia/AV installation · Partner with Multimedia Operations, Maintenance and Engineering to ensure consistency with the firm’s operational / support / infrastructure & technical requirements. · Monitor project performance, ensuring that variances and issues are understood and properly addressed · Troubleshoot and provide direction/solutions during design and implementation · Mitigate project risks · Manage internal client expectations · Review and approve vendor invoices for payment · Arrange, coordinate and manage project vendor meetings, agenda’s, minutes, snag lists etc etc · Attend all necessary CS and EIP project meetings · Snag list production, overview and resolution (across all relevant trades) · Time logging in PPM system · Maintain all project documentation following Multimedia standard processes · Archive project documentation for our support teams including; · Bill of Materials into asset register, as built schematics, architectural plans and elevations into maintenance folders Qualifications required · Project management qualification (Prince 2 or similar) · Broadcast systems design, project delivery and commissioning experience · Infocomm CTS-I qualification · Previous experience as a project engineer / manager · Extensive knowledge of audiovisual systems and videoconferencing technology · Understanding of operational processes and procedures. · Proven track record in the delivery of corporate AV projects to client specification · Strong logistical and resource planning skills · Technical understanding and manufacturer training on our core products including but not limited to; Cisco (videoconferencing), Polycom, Crestron, Extron, Panasonic, NEC, Samsung, Sharp, Sony Clock audio. · Team working & Influencing · Good communication skills · Microsoft Office Suite including Outlook, Excel, PowerPoint, Word and Project

About Scale At Scale AI, our mission is to accelerate the development of AI applications. For 8 years, Scale has been the leading AI data foundry, helping fuel the most exciting advancements in AI, including: generative AI, defense applications, and autonomous vehicles. With our recent Series F round, we're accelerating the abundance of frontier data to pave the road to Artificial General Intelligence (AGI), and building upon our prior model evaluation work with enterprise customers and governments, to deepen our capabilities and offerings for both public and private evaluations. About the ACE team The Agent Capabilities & Environments (ACE) team, part of Scale's Research organization, brings together customer-facing Researchers and Applied AI Engineers. Our core mission includes research on agent environments and RL reward signals, benchmarking autonomous agent performance across real-world scenarios and environments, creating robust data programs to improve Large Language Models (LLMs) agentic capabilities and building foundational tools and frameworks for evaluating models as agents. ACE focuses on autonomous agents that dynamically interact with diverse external environments, including code repositories, GUI interfaces, browsers, and more. About This Role This role is at the intersection of cutting-edge AI research and practical application, with a focus on studying the data types essential for building state-of-the-art agents, such as browser and SWE agents. The ideal candidate will explore the data landscape needed to advance intelligent, adaptable AI agents, guiding the data strategy at Scale to drive innovation. This position requires not only expertise in LLM agents and planning algorithms but also creativity in addressing novel challenges related to data, interaction, and evaluation. You will contribute to impactful research publications on agents, collaborate with customer researchers, and work alongside the engineering team to translate these advancements into real-world, scalable solutions. • Practical experience working with LLMs, with proficiency in frameworks like Pytorch, Jax, or Tensorflow. You should also be adept at interpreting research literature and quickly turning new ideas into prototypes., • A track record of published research in top ML venues (e.g., ACL, EMNLP, NAACL, NeurIPS, ICML, ICLR, COLM, etc.), • At least three years of experience addressing sophisticated ML problems, either in a research setting or product development., • Strong written and verbal communication skills and the ability to operate cross-functionally., • Hands-on experience with open source LLM fine-tuning or involvement in bespoke LLM fine-tuning projects using Pytorch/Jax., • Hands-on experience and publications in building applications and evaluations related to AI agents such as tool-use, text2SQL, browser agents, coding agents and GUI agents., • Hands-on experience with agent frameworks such as OpenHands, Swarm, LangGraph, etc., • Familiarity with agentic reasoning methods such as STaR and PLANSEARCH Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend. Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is:$275,000—$350,000 USD PLEASE NOTE:Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at . Please see the United States Department of Labor's ___ for additional information. We comply with the United States Department of Labor's ___. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our ___ for additional information.

About Scale AI At Scale AI, our mission is to accelerate the development of AI applications. For 8 years, Scale has been the leading AI data foundry, helping fuel the most exciting advancements in AI, including generative AI, defense applications, and autonomous vehicles. With our recent Series F round, we're accelerating the abundance of frontier data to pave the road to Artificial General Intelligence (AGI) and building upon our prior model evaluation work with enterprise customers and governments to deepen our capabilities and offerings for public and private evaluations. About Data Engine Our Generative AI Data Engine powers the world's most advanced LLMs and generative models through world-class RLHF (Reinforcement Learning with Human Feedback), human data generation, model evaluation, safety, and alignment. The data we produce is some of the most critical work for how humanity will interact with AI. About Our FDE Team Generating high-quality data is the core problem our business solves. We aim to make producing and delivering high-quality data seamless and efficient for operators and customers. Our Team is building customer and operator-specific infrastructure to provide high-quality data with low turnaround time. You'll be exposed to the cutting edge of the Generative AI industry while directly interfacing with the leading model-building organizations in the space, including the top AI research labs and government agencies. Join us in shaping the future of Artificial General Intelligence. As a Forward Deployed Engineer, you'll be at the forefront of providing the critical data infrastructure that powers the most advanced AI models, directly influencing how humanity interacts with AI. You will work with the world's leading AI companies and government agencies to solve their most complex AI data-related problems. Responsibilities: • Drive Impact: Directly contribute to the advancement of AI by delivering critical data solutions for leading AI innovators and government agencies., • Customer Collaboration: Interact daily with our technical customers, understanding their unique challenges and translating them into impactful solutions., • End-to-End Development: Design, build, and deploy features across the entire stack, from front-end interfaces to back-end systems and infrastructure., • Rapid Experimentation: Deliver high-quality experiments quickly, iterating quickly to meet customer needs and drive innovation., • Strategic Influence: Play a key role in shaping our engineering culture, values, and processes, contributing to the growth of our team and the evolution of our product., • Diverse Projects: Engage in a dynamic mix of designing and deploying cutting-edge data solutions, collaborating with leading AI researchers, and directly influencing the product roadmap. You'll work on everything from large-scale system architecture to customer-facing front-end application design., • At least 2 years of relevant experience is preferred, • Proven track record of shipping high-quality products and features at scale., • Strong problem-solving skills and the ability to work independently or as part of a collaborative team., • Desire to thrive in a fast-paced, dynamic environment., • Ability to turn business and product ideas into engineering solutions., • Strong coding abilities and the ability to effectively communicate complex technical concepts to both technical and non-technical audiences., • Ability to adapt quickly to the ever-changing world of generative AI., • Experience with large-scale data processing and distributed systems., • Familiarity with machine learning and AI concepts., • Experience working directly with enterprise customers. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at . Please see the United States Department of Labor's ___ for additional information. We comply with the United States Department of Labor's ___. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our ___ for additional information.

Scale AI accelerates AI development by providing high-quality training data and infrastructure. We work with leading organizations to solve complex problems, enabling them to build transformative AI models. Join our team to shape the future of AI and push the boundaries of innovation. We are looking for a versatile Senior Motion Designer to join the Brand Studio at Scale AI. This is an exciting opportunity to help evolve Scale's brand, creating dynamic visual narratives for brand storytelling, translating creative direction into animated content and videos across a wide range of initiatives, including marketing campaigns, events, creative content development, and cross-functional collaborations. The ideal candidate is scrappy, thrives in a fast-paced, dynamic environment, is willing to experiment, and has exceptionally strong design fundamentals. You will: • Creative Execution: Lead the end-to-end production of high-fidelity motion graphics, from initial concept to final rendering and delivery, • Experimental R&D: Dedicate time to research and development of new design concepts, experimenting with emerging motion trends and technologies to keep the brand at the forefront of the AI industry, • Process Innovation: Develop and optimize motion workflows, including the integration of generative AI tools to improve team efficiency and output quality, • Design Excellence: Apply a high degree of taste and rigorous design fundamentals to all experimental work, ensuring that even the most "scrappy" or innovative explorations maintain brand integrity, • Experience: 5+ years of professional experience in motion design or creative production, ideally within a high-growth technology company, world-class agency, or culturally-defining brand, • Design Fundamentals: Exceptional command of typography, color theory, and composition, • Adaptability: Proven ability to thrive in "scrappy" and ambiguous environments, managing rapid-fire R&D alongside long-term strategic projects, • Experience in node based motion software such as TouchDesigner, Cavalry, • 3D software experience - Cinema 4D, Blender, or Houdini, • Generative AI tooling - Kling, Runway, Midjourney, Flora, Krea, etc., • Background in creative production, • Work on cutting-edge AI projects that shape the future of technology, • Join a talented, collaborative team that values creativity and innovation If you are excited about contributing to the future of AI and believe you have the skills and experience to excel as a Senior Motion Designer at Scale AI, we'd love to hear from you! Apply today with your resume and a brief cover letter. Please note that in order to maintain integrity to our Scale titling philosophy, we do not internally use titles such as "senior," but have levels to reflect seniority. Our Talent Acquisition team works closely with our employees to provide them the opportunity to grow their careers and demonstrate the scope of work in other ways aside from job titles. If you have further questions, please direct them to your recruiter and/or hiring manager, who can provide more insight. Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend. Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is:$158,400—$198,000 USD PLEASE NOTE:Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at . Please see the United States Department of Labor's ___ for additional information. We comply with the United States Department of Labor's ___. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our ___ for additional information.

Scale plays a vital role in the development of AI applications. Our customer base is growing exponentially, and you will be on the front lines, ensuring that the world's most innovative companies become passionate, lifelong Scale customers. Solutions Engineers partner closely with AEs, Product, and MLEs to lead prospective customers through pre-sales, delivering customized demos and pilots to secure the "technical win". Solutions Engineers scope customer technical requirements and develop an actionable SOW. They will work closely with the delivery team to help with initial implementation. Solutions Engineers are relentlessly curious about customer needs and pain points. They employ their expert Scale product knowledge and GenAI knowledge to design solutions that best address these needs. Solutions Engineers are strong relationship builders, great project managers, and provide technical expertise. You will: • Partner with Scale AEs on the customer journey, delivering tailored demos and prototypes according to the customer's requirements., • Develop technical domain expertise in Generative AI / large language model applications for Enterprise use cases, including customers in financial services, insurance, SaaS, and similar enterprises., • Be accountable for securing the "technical win" by unblocking technical challenges, • Interact with customers daily to understand their needs and design solutions to better serve them., • Design and develop "Scopes of Work" by breaking down customer challenges into a project plan, • Work closely with forward-deployed Software and Machine learning Engineers to develop agents in the initial post-sales stage, • Work with AEs and PMs to identify customer-specific feature requests., • Strong engineering background with prior experience working with clients in a pre or post-sales capacity to realize business goals., • Prior experience developing with Python, Java and/or other web development languages., • Experience working in enterprise SaaS, cloud tech, finance, fintech or similar industries in a technical capacity with end-customer engagement., • A track record as a self-starter, motivated to independently unblock technical issues in the field with the customer, away from the mothership., • Presentation skills with a high degree of technical credibility when speaking with executives and front-line engineers., • High level of comfort communicating effectively across internal and external organizations., • GenAI Experience, • Forward deployed engineering experience About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at . Please see the United States Department of Labor's ___ for additional information. We comply with the United States Department of Labor's ___. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our ___ for additional information.

Scale's Generative AI business unit is less than one year old and is currently seeing historic levels of growth. As a Strategic Projects Lead (SPL), you will leading initiatives that will drive $XXM+ in new revenue for the business. This is a demanding role, and as an SPL, you should be prepared to wear many hats such as Operator, Product Manager and customer-facing Engagement Manager. The ideal SPL should have a strong entrepreneurial mindset, be comfortable getting into the weeds, and be excited about intense, impactful work that leads to an accelerated career progression. You will: • Lead cross-functional projects with diverse stakeholders (Engineering + Ops + Go-to-Market), • Partner with product and engineering teams to enhance products to fulfill needs of strategic customers and initiatives, • Own the execution of our data labeling operations for strategic projects, • Give regular progress updates to Scale's executive team, • Strong technical background (a degree in computer science is ideal, and at minimum the role requires the ability to do data analytics using SQL or Python)., • 2+ years of experience leading a team, developing product or operational processes, or as a SWE., • Strong problem solving capabilities (experience working on operational challenges or as a consultant is a plus). About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at . Please see the United States Department of Labor's ___ for additional information. We comply with the United States Department of Labor's ___. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our ___ for additional information.

Presidio, Where Teamwork and Innovation Shape the Future AtPresidio, we're at the forefront of a global technology revolution, transforming industries throughcutting-edge digital solutions and next-generation AI. We empower businesses-and their customers-to achieve more through innovation, automation, and intelligent insights. The Role As a Cisco Specialist, Services and Subscription Management, your primary role is to drive revenue growth in Cisco service contract renewals through retaining existing clients, upselling to strategic premium offerings, expanding within existing customer base, and assisting in uncovering white space opportunities. This role is responsible for supporting Presidio's federal customer base through the lifecycle of an agreement including creating renewal quotes/proposals, participating in driving Services EA opportunities and true forwards, managing the data throughout the term, and processing renewal orders. The Cisco Specialist works directly with Account Executives, clients, and Cisco, as well as cooperatively with internal cross functional teams to ensure success of the renewals practice. Responsibilities include: • Proactively manage customer Cisco renewals and timeline for assigned account base, • Review renewals for upsell opportunities, position new offers, create and present quotes/proposals, • Participate in joint Presidio/OEM strategy meetings relating to renewal (multi-year, transition to Enterprise Agreements and additional strategic programs), • Participate in customer facing meetings to present offerings, address questions, and drive opportunities to closure, • Assist in the Services EA sales cycle by helping identify qualified target customers, building standard renewal comparison quotes as needed, working in EAMP to scope the CX proposal install base, • Work in tandem with EA Client Success Managers to prepare customers for Services EA True Forwards, validate inventory adds/removals, assist with budgetary estimates, and work with Cisco asset management teams as needed, • Maintain and reconcile end-user's Cisco contract inventory and proactively manage this process quarterly, annually, etc., • Triage all Cisco services related questions and issues both internally and externally, • Work with regional management, account executives and cross functional teams to promote and develop the Cisco service practice with the goal of increasing attach rate, renewal rate, and Services EA adoption., • Accurately forecast renewals pipeline in conjunction with Account Executives, • Collaborate with manufacturer reps to secure pricing, ensure timely renewals and accurate forecasting, • Periodically review contracts within account base for accuracy - maintaining clean, consolidated contracts and managing customer access, • Prepare and process orders utilizing internal tools, • Track orders to completion, escalate as required, and ensure accurate booking, • Proficient in Microsoft Excel and MS applications, • Strong written and verbal communication skills, • Ability to work independently and in a cross functional team environment, • Strong knowledge of Cisco services, contracts, and Enterprise Agreements, • Familiarity with Cisco asset/contract management systems (e.g., CCWR, EAMP), • 3+ years' experience in a support agreement renewal role, • Experience with Cisco service contracts and CX EA's (renewals, subscriptions, Enterprise Agreements), • Experience supporting federal government programs, contracts, or stakeholders preferred, • Direct customer-facing experience (presentations, QBRs, consultative selling), • Ability to provide revenue growth through renewals and upsells, • Contract and order management experience (tracking, reconciliation, processing) Your future at Presidio JoiningPresidiomeans stepping into aculture of trailblazers-thinkers, builders, and collaborators-who push the boundaries of what's possible. With our expertise inAI-driven analytics, cloud solutions, cybersecurity, and next-gen infrastructure, we enable businesses to stay ahead in an ever-evolving digital world. Here,your impact is real.Whether you're harnessing the power ofGenerative AI, architecting resilientdigital ecosystems, or drivingdata-driven transformation, you'll be part of a team that is shaping the future. Ready to innovate? Let's redefine what's next-together. About Presidio At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Presidio's expert technical team develops custom applications, provides managed services, enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally. For more information, visit . Applications will be accepted on a rolling basis. Presidio is an Equal Opportunity / Affirmative Action Employer / VEVRAA Federal Contractor. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, sexual orientation, gender identification or any other characteristic protected by applicable federal, state, and local statutes, regulations, and ordinances. To read more about discrimination protections under Federal Law, please visit: If you have any difficulty using our online system and need an accommodation in the job application process due to a disability, please send an email to for assistance. Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to . Notice to Massachusetts Candidates: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Recruitment Agencies, Please Note: Presidio does not accept unsolicited agency resumes/CVs. Do not forward resumes/CVs to our careers email address, Presidio employees or any other means. Presidio is not responsible for any fees related to unsolicited resumes/CVs. #LI-FI Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the ___ notice from the Department of Labor.

Scale GP (Scale Generative AI Platform) is an enterprise-grade AI platform that provides APIs for knowledge retrieval, inference, evaluation, and more. We are looking for a strong engineer to join our team and help us build and scale our core infrastructure in a fast-paced environment. The ideal candidate will have a strong understanding of software engineering principles and practices, as well as experience with large-scale distributed systems. You will implement solutions across multiple cloud providers (GCP, Azure, AWS) for customers in diverse, highly-regulated industries like healthcare, telecom, finance, and retail. What You'll Do: • Architect multi-cloud systems and abstractions to allow the SGP platform to run on top of existing Cloud providers, • Implement custom integrations between Scale AI's platform and customer data environments (cloud platforms, data warehouses, internal APIs), • Collaborate with platform, product teams and our customers directly to develop and implement innovative infrastructure that scales to meet evolving needs., • Deliver experiments at a high velocity and level of quality to engage our customers, • Work across the entire product lifecycle from conceptualization through production, • 4+ years of full-time engineering experience, post-graduation, • Experience scaling products at hyper growth startups, • Experience tinkering with or productizing LLMs, vector databases, and the other latest AI technologies, • Proficient in Python or Javascript/Typescript, and SQL, • Experience with Kubernetes, • Experience with major cloud providers (AWS, Azure, GCP) About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at . Please see the United States Department of Labor's ___ for additional information. We comply with the United States Department of Labor's ___. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our ___ for additional information.

Scale GP is building the infrastructure that makes enterprise AI seamless. We are looking for a Senior or Staff Infrastructure Engineer to act as a primary technical lead, engineering the 'paved road' for our knowledge retrieval and inference engines. You won't just be managing resources; you'll be defining the deployment standards for Agentic workflows at scale. Your mission is to bridge the gap between complex AI orchestration and world-class infrastructure, ensuring our platform remains the most reliable destination for enterprise agents The ideal candidate thrives in a fast-paced environment, has a passion for both deep technical work and mentoring, and is capable of setting a long-term technical strategy for a critical domain while maintaining a strong, hands-on delivery focus. You will architect and implement solutions across multiple cloud providers (GCP, Azure, AWS) for customers in diverse, highly-regulated industries like healthcare, telecom, finance, and retail. What You'll Do: • Architect multi-cloud systems and abstractions to allow the SGP platform to run on top of existing Cloud providers., • Use our own data and AI platform to analyze build and test logs and metrics to identify areas for improvement., • Define the architectural patterns for our multi-cloud infrastructure to support secure, reliable, and scalable Agentic workflows for enterprise customers., • Enhance engineering and infrastructure efficiency, reliability, accuracy, and response times, including CI/CD processes, test frameworks, data quality assurance, end-to-end reconciliation, and anomaly detection., • Collaborate with platform and product teams to develop and implement innovative infrastructure that scales to meet evolving needs., • Design and champion highly scalable, reliable, and low-latency infrastructure and frameworks for building, orchestrating, and evaluating multi-agent systems at enterprise scale., • Lead the infrastructure roadmap with a strong focus on compliance, privacy, and security standards, including designing change management and data isolation strategies., • Own the development and maintenance of our best-in-class Agentic observability platform (logging, metrics, tracing, and analytics) to proactively ensure system health and enable rapid incident response., • Proven experience in a senior role, with 5+ years of full-time software engineering experience., • Deep understanding of modern infrastructure practices, including CI/CD, IaC (e.g., Terraform, Helm Charts), container orchestration (e.g., Kubernetes) and observability platforms (e.g., Datadog, Prometheus, Grafana)., • Extensive experience with at least one major cloud provider (AWS, Azure, or GCP)., • Strong knowledge of security and compliance in enterprise environments, with a focus on access management, data isolation, and customer-specific VPC setups., • Proficiency in Python or JavaScript/TypeScript, and SQL. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at . Please see the United States Department of Labor's ___ for additional information. We comply with the United States Department of Labor's ___. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our ___ for additional information.

Software is eating the world, but AI is eating software. We live in unprecedented times - AI has the potential to exponentially augment human intelligence. Every person will have a personal tutor, coach, assistant, personal shopper, travel guide, and therapist throughout life. As the world adjusts to this new reality, leading platform companies are scrambling to build LLMs at billion scale, while large enterprises figure out how to add it to their products. At Scale, our products include the Generative AI Data Engine, SGP, Donovan, and others that power the most advanced LLMs and generative models in the world through world-class RLHF, human data generation, model evaluation, safety, and alignment. The data we are producing is some of the most important work for how humanity will interact with AI. At the foundation of these products is the Platform Engineering team. In this role, you will redefine how engineers develop, build, test, and deploy software at Scale using AI development tools in addition to traditional practices. You'll also get widespread exposure to the forefront of the AI race as Scale sees it in enterprises, startups, governments, and large tech companies. You will: • Define next-generation AI development tooling and frameworks using products like Cursor, Claude Code, OpenAI Codex, and MS Copilot, as well as in-house custom-built solutions., • Drive the architecture, design, and implementation of our local development process, build, test, continuous integration, and continuous delivery systems, working closely with stakeholders and internal customers to understand and refine requirements., • Directly mentor software engineers ranging from new grads to experienced engineers., • Proactively identify opportunities and drive improvements to software development practices, processes, tools, and languages., • 8+ years of full-time engineering experience, post-graduation, with experience in build, test, or CI/CD systems., • Extensive experience defining and evangelizing best-practices for AI development tools, including cost guardrails, security frameworks, and hosting knowledge-sharing sessions, among others., • Extensive experience in software development and a deep understanding of distributed systems and public cloud platforms (AWS preferred)., • Experience configuring, testing, and enabling MCP servers, AI agents, and other associated systems., • Show a track record of independent ownership of successful engineering projects., • Possess excellent communication and collaboration skills, and the ability to translate complex technical concepts to non-technical stakeholders., • Experience working fluently with standard infrastructure, containerization, and deployment technologies like Terraform, Docker, Kubernetes, etc., • Experience with modern web frameworks like NodeJS, NextJS, etc., • Experience scaling products at hyper-growth startups. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at . Please see the United States Department of Labor's ___ for additional information. We comply with the United States Department of Labor's ___. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our ___ for additional information.

About Scale At Scale AI, our mission is to accelerate the development of AI applications. For 8 years, Scale has been the leading AI data foundry, helping fuel the most exciting advancements in AI, including: generative AI, defense applications, and autonomous vehicles. With our recent Series F round, we're accelerating the abundance of frontier data to pave the road to Artificial General Intelligence (AGI), and building upon our prior model evaluation work with enterprise customers and governments, to deepen our capabilities and offerings for both public and private evaluations. About Data Engine Our Generative AI Data Engine powers the world's most advanced LLMs and generative models through world-class RLHF (Reinforcement Learning with Human Feedback), human data generation, model evaluation, safety, and alignment. The data we are producing is some of the most important work for how humanity will interact with AI. Our Approach As part of the interview process, you'll be considered for opportunities across several teams within the GenAI Engineering organization, based on your interests, expertise, and business needs. Potential team placements include Allocation, Growth, Frontier Data, Trust & Safety, Pay, Operator, or Tasking Experience. Together, these teams power Scale's AI data operations - from building high-impact datasets that push the boundaries of LLM capabilities, to optimizing contributor onboarding and incentives, to safeguarding data integrity through advanced trust, safety, and security measures. They work at the intersection of ML, operations, and analytics to ensure we deliver the highest-quality data at scale. • Design, build, and maintain robust, scalable systems across the full stack, including front-end, back-end, and infrastructure layers, • Implement high-impact features using modern technologies such as TypeScript, React, Node.js, MongoDB, Elasticsearch, and Temporal, • Collaborate closely with internal operators (your users are your neighbors) to identify bottlenecks and ship fast, pragmatic solutions, • Own core systems critical to our contributor platform, with direct impact on Scale's GenAI data pipeline and business outcomes, • Architect and scale infrastructure capable of handling millions of tasks per week with high reliability and low latency, • Partner cross-functionally with ML teams, Forward Deployed Engineers, and Product to ensure data quality and operational excellence, • Contribute to a strong engineering culture while setting best practices for teammates through mentorship, code reviews, and process improvements, • 5+ years of software engineering experience, ideally in high-growth, product-focused environments, • Proven track record of shipping production systems at scale, • Drive reliability and performance across critical infrastructure systems, ensuring our platforms scale predictably and operate with high availability., • Strong technical depth in one or more areas: front-end frameworks, distributed systems, data infrastructure, or developer tooling, • Experience working across the stack, ideally with React, TypeScript, Node.js, Python, MongoDB, Elasticsearch, and/or Temporal, • Strong product sense and ability to translate ambiguous problems into technical solutions, • Comfortable working in a fast-paced, high-ownership environment with a bias toward execution About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at . Please see the United States Department of Labor's ___ for additional information. We comply with the United States Department of Labor's ___. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our ___ for additional information.

CSI Companies is seeking a Telecom Analyst/Wireless Engineer to work with one of the top hospital systems in the country! Location: New York, NY 10016 Type: Hybrid (1-2 days per week onsite) Duration: Long-Term Contract (2+ years) Pay: $65 - $75/hr W2 Shift: Monday - Friday, standard business hours Description: Overview We are seeking a highly skilled Telecom Analyst / Wireless Engineer to support enterprise voice, telecom, and unified communications environments. This role will focus on design, implementation, maintenance, and troubleshooting of complex telephony systems, trading floor technologies, and network infrastructure across multiple platforms. Key Responsibilities • Design, implement, and support enterprise voice and unified communications systems, • Manage and maintain Cisco and Avaya telephony platforms, including upgrades and migrations, • Support call center technologies and voice recording systems, • Monitor and troubleshoot telecom and network performance using industry tools, • Provide support for trading floor communication systems (turrets, private lines, etc.), • Manage telecom infrastructure including circuits, gateways, and protocols, • Participate in data center operations, migrations, and disaster recovery planning, • Collaborate with cross-functional teams to deliver telecom-related projects, • Maintain accurate documentation, diagrams, and system configurations, • Utilize ticketing systems to track incidents, changes, and service requests Required Technical Skills Telephony & Unified Communications • Cisco Unity Connection, • Cisco Unified Communications Manager (CUCM) (8.6 – 12.5), • Cisco UCCX (Call Center), • Cisco IM & Presence, Jabber, WebEx, Teams, Skype, Spark, • Cisco PBX, voice gateways, and switching infrastructure, • Avaya Aura & Contact Center, • Trading floor turret systems (IPC, BT, Siemens, Speakerbus), • SIP, H.323, PRI, ISDN, T-1, DS-3, • PSTN technologies and private line configurations (hoots, ARDs, MRDs), • SolarWinds, Wireshark, • Call accounting systems (Veramark, Proteus, Calabrio), • Data center operations and infrastructure management, • Disaster recovery planning and execution, • Documentation tools (Visio, CAD, Microsoft Office Suite) Qualifications • Bachelor’s degree in Telecommunications, Network Engineering, IT, or related field (or equivalent experience), • 5+ years of experience in telecom/voice engineering roles, • Strong experience with Cisco and/or Avaya environments, • Experience supporting financial/trading environments is a strong plus, • Proven ability to manage complex telecom projects and migrations Preferred Skills • Experience in large enterprise or financial services environments, • Certifications such as CCNA/CCNP (Collaboration or Voice), Avaya certifications, • Exposure to cloud-based communication platforms, • Strong troubleshooting and analytical skills

At Scale, we develop reliable AI systems for the world's most important decisions. Scale's product marketing team is responsible for developing and executing strategies that drive awareness and adoption for Scale's offering. We understand our customers' needs and challenges and ensure that their voices are reflected in product development and messaging. We then partner closely with product, engineering, research, sales, comms, and the broader marketing team to create a cohesive customer experience across all our channels. This role sits at the center of Scale's GenAI data products, which power the world's leading AI labs. As one of the largest providers of high-quality AI training data, we've built our reputation on speed, quality, frontier research, and a growing suite of multimodal data capabilities. The market is evolving fast, and we're looking for a marketer who can go on offense to sharpen our narrative and build a playbook that earns the trust of the AI community. The ideal candidate combines strategic thinking with hands-on execution. You will: • Own positioning and messaging for Scale's GenAI data products, articulating our differentiation on data quality, delivery speed, and multimodal breadth in a way that resonates with AI researchers and technical buyers., • Lead the content and social strategy for ___' dedicated online presence, taking a research-native approach that earns attention and credibility from the AI community., • Build and maintain competitive intelligence and a sharp point of view on the data market, arming the team with differentiated positioning as the market evolves., • Partner with Scale Labs researchers to amplify published work - leaderboards, benchmarks, and research papers - and translate it into pipeline and demand generation for the GenAI business, • Develop go-to-market strategies for new data offerings and modalities, working closely with product and sales to drive awareness and build market momentum., • 5+ years of experience in product marketing, with a track record of marketing technical products to developer or research audiences., • Strong technical fluency and passion for AI. You can hold a credible conversation about AI/ML fundamentals, training, and the role of data quality in model performance., • Experience building social-native content and community strategies on platforms like X, with an instinct for what resonates with technical practitioners, • Excellent written communication and storytelling skills - you can make complex technical concepts compelling without oversimplifying them., • Familiarity with the AI training data market, or adjacent data and infrastructure spaces., • An existing network or relationships within the AI research community. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at . Please see the United States Department of Labor's ___ for additional information. We comply with the United States Department of Labor's ___. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our ___ for additional information.

At Scale, we develop reliable AI systems for the world's most important decisions. The Brand Experience manages all aspects of Scale's brand, including the company's front door ___. It's often a prospect's first real experience with our brand and what we build. The Web Experience Manager will lead our small team of developers and designers, and take full ownership of the strategy, operations, and quality of our digital presence. This role sits at the intersections of brand, engineering, marketing, and design. You'll translate priorities from cross-functional teams into a clear roadmap, hold a high bar for quality, expertly leverage modern AI web tools, and make sure the team has the clarity and support they need to do their best work. You're a people-first leader with enough technical depth to make good calls quickly. You will: Lead the Team • Own the web roadmap by maintaining, prioritizing, and communicating clearly so the team is always working on what matters most, • Manage and develop a lean team of web developers and designers by supporting career growth, handling resource allocation, and proposing and scoping new initiatives, • Own the quality of everything that ships by building the testing and review framework, managing deployments, and setting the standard for what "done" means, • Design and run the planning around urgent issues; set clear response-time SLAs for site performance and internal support requests and hold to them, • Build the systems to keep marketing sites secure, performant, and compliant 24/7, • Oversee Scale's integrations on web properties by monitoring for performance, output quality, and consistency, • Manage relationships with web vendors, internal security, and IT teams, • 4+ years in web management, digital operations, or a related field, including direct people management, • Technical fluency: You're comfortable in conversations about architecture, deployment pipelines, or front-end frameworks, even if you're not writing the code, • Experience managing AI integrations or APIs: genuine curiosity about how the underlying models work, • Operational instinct: you keep clean documentation, run tight sprint cycles, and treat QA as a feature, not a chore, • Calm under pressure: You're the person who steadies the team when something breaks About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at . Please see the United States Department of Labor's ___ for additional information. We comply with the United States Department of Labor's ___. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our ___ for additional information.

The application window is expected to close on: 04/10/2026 Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. The application window is expected to close on: February 15, 2025 Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. Candidate must reside in NY/NJ/CT and must be able to travel to the Manhattan NY office. Meet the Team You will be in Global Enterprise Segment (GES) where we lead Cisco's top 500 strategic accounts. Our responsibility to Cisco's business is great, and our responsibility to each other and our culture is greater. We have an unrelenting focus on our customers' success, we are Cisco's growth engine and shape the company's future. Our values Customer-Driven Always, Show Up to Win Every Day, and Harness the Power of Cisco is how we get the job done, and our Win As One mentality embodies the spirit of the journey and how we will show up with each other, partners, and customers. Your Impact As an Account Manager at Cisco, you'll manage a growth target for an assigned territory using a channel go to market distribution model. You will target market opportunities by segment and use available resources to aggressively pursue opportunities while also showing sales penetration within a target account list of accounts. You'll have a "hunter" mentality, while at the same time exhibiting strategic sales savvy and building strong relationships with customers. You will sell in a matrixed environment that requires a customer-first approach all the while establishing an outcome where everybody wins. * You will play a pivotal role in growing the company's revenue by identifying new sales opportunities and expanding relationships with existing clients. * By understanding client needs and delivering tailored solutions, you will improve customer satisfaction and foster long-term partnerships. * Through strategic account planning and execution, you will help improve Cisco's visibility and reputation in the market. * You will serve as a vital link between customers and internal teams, ensuring seamless communication and collaboration to meet client objectives. * By providing insights from customer interactions and market trends, you will contribute to the development and refinement of effective sales strategies. Minimum Qualifications * 5+ years of sales experience, preferably in Technology Sales * Demonstrate extensive knowledge and experience leading a large account, including forecasting, quota attainment, sales presentation skills, and short/mid/long term opportunity management is needed. * Expertise in working with complex strategic accounts including interaction with decision makers and all other executives within the account. Preferred Qualifications * Requires expertise in the market and strong technical knowledge preferred. You can deliver business value to the account and build on customer relationships. * You can demonstrate negotiation skills with peers, partners, and customers using a win/win philosophy. Be able to position end-to-end solutions and articulate Cisco strategies to senior customer executives. * You have the ability to deliver business value to both End Users and Partners. * You have strong technical and business knowledge with complimentary skills to understand the customers' business drivers and then align them to Cisco solutions. * You're an ambitious self-starter with ability to articulate Cisco product and business strategies, and create the demand to complete the deal. * You possess the following traits: passion, integrity, trust, leadership, discipline and execution. At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. The starting salary range posted for this position is $245,100.00 to $311,700.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: * 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees * 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco * Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees * Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) * 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours ofunused sick timecarried forwardfrom one calendar yearto the next * Additional paid time away may be requested to deal with critical or emergency issues for family members * Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: * .75% of incentive target for each 1% of revenue attainment up to 50% of quota; * 1.5% of incentive target for each 1% of attainment between 50% and 75%; * 1% of incentive target for each 1% of attainment between 75% and 100%; and * Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $245,100.00 - $355,800.00 Non-Metro New York state & Washington state: $230,100.00 - $365,000.00 • For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

Scale's ML platform (RLXF) team builds our internal distributed framework for large language model training and inference. The platform has been powering MLEs, researchers, data scientists and operators for fast and automatic training and evaluation of LLM's, as well as evaluation of data quality. Scale is uniquely positioned at the heart of the field of AI as an indispensable provider of training and evaluation data and end-to-end solutions for the ML lifecycle. You will work closely across Scale's ML teams and researchers to build the foundation platform that supports all our ML research and development. You will be building and optimizing the platform to enable our next generation of LLM training, inference and data curation. If you are excited about shaping the future AI via fundamental innovations, we would love to hear from you! • Build, profile and optimize our training and inference framework, • Collaborate with ML teams to accelerate their research and development and enable them to develop the next generation of models and data curation, • Research and integrate state-of-the-art technologies to optimize our ML system, • Strong excitement about system optimization, • Experience with multi-node LLM training and inference, • Experience with developing large-scale distributed ML systems, • Strong software engineering skills, proficient in frameworks and tools such as CUDA, Pytorch, transformers, flash attention, etc., • Strong written and verbal communication skills and the ability tooperate in a cross functional team environment, • Demonstrated expertise in post-training methods &/or next generation use cases for large language models including instruction tuning, RLHF, tool use, reasoning, agents, and multimodal, etc. Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend. Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is:$218,400—$273,000 USD PLEASE NOTE:Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at . Please see the United States Department of Labor's ___ for additional information. We comply with the United States Department of Labor's ___. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our ___ for additional information.

Software is eating the world, but AI is eating software. We live in unprecedented times - AI has the potential to exponentially augment human intelligence. Every person will have a personal tutor, coach, assistant, personal shopper, travel guide, and therapist throughout life. As the world adjusts to this new reality, leading platform companies are scrambling to build LLMs at billion scale, while large enterprises figure out how to add it to their products. To make them safe, aligned and actually useful, these models need human evaluation and reinforcement learning through human feedback (RLHF) during pre-training, fine-tuning, and production evaluations. This is the main innovation that's enabled ChatGPT to get such a large headstart among competition. At Scale, our products include the Generative AI Data Engine, SGP, Donovan, and others that power the most advanced LLMs and generative models in the world through world-class RLHF, human data generation, model evaluation, safety, and alignment. The data we are producing is some of the most important work for how humanity will interact with AI. At the foundation of these products is the Platform Engineering team. In this role, you will lead the design and development of core data storage, streaming, caching, and indexing platforms and underlying systems. You'll also get widespread exposure to the forefront of the AI race as Scale sees it in enterprises, startups, governments, and large tech companies. You will: • Drive the architecture, design, implementation, and reliability of our foundational data platforms and systems, working closely with stakeholders and internal customers to understand and refine requirements., • Collaborate with cross-functional teams to define, design, and deliver new features., • Proactively identify opportunities for, and driving improvements to, current programming practices, including process enhancements and tool upgrades., • Present technical information to teams and stakeholders, providing guidance and insight on development processes and technologies., • 8+ years of full-time engineering experience, post-graduation with specialties in back-end systems, specifically related to building large-scale data storage, streaming, and warehousing systems., • Extensive experience in various database technologies (MongoDB, Postgres), streaming/processing solutions (Kinesis, Flink, Spark), indexing/caching (ElasticSearch, Redis), and various data query engines (Trino, Presto, Snowflake, etc.)., • Show a track record of mentoring and leading teams in successful projects., • Possess excellent communication and collaboration skills, and the ability to translate complex technical concepts to non-technical stakeholders., • Experience working fluently with standard containerization & deployment technologies like Kubernetes and various public cloud offerings., • Extensive experience in software development and a deep understanding of distributed systems, cloud platforms and data systems., • Strong knowledge of software engineering best practices and CI/CD tooling (CircleCI)., • Experience with performance tuning and cost optimizations of cloud based data platforms., • Experience defining a data lifecycle strategy and designing/implementing tooling for data privacy (i.e. GDPR) needs., • Experience scaling products at hyper-growth startups. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at . Please see the United States Department of Labor's ___ for additional information. We comply with the United States Department of Labor's ___. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our ___ for additional information.

Scale AI builds the data infrastructure that powers the world's most advanced AI. We are the trusted data partner behind frontier model makers and enterprise AI teams - providing the high-quality training data, evaluation frameworks, and human-feedback systems that make models smarter, safer, and more capable. Scale operates as a two-sided marketplace. On the demand side, our customers - leading AI labs and enterprises - need precisely labeled, expert-curated data to train and evaluate their models. On the supply side, we work with a global network of 500,000+ skilled contributors across 100+ countries who perform the complex annotation, evaluation, and data-generation tasks that fuel AI progress. Product Managers at Scale sit at the intersection of these two sides, shaping the systems, tooling, and experiences that make this marketplace work at unprecedented quality and scale. We are hiring Product Managers across multiple teams within our GenAI organization. These roles span both demand-side products (the tools and platforms our customers interact with) and supply-side products (the systems that power our contributor ecosystem). Each role offers the opportunity to work on high-impact, technically complex problems at the frontier of AI - with dedicated engineering, design, and data science teams. • Scale's GenAI platform is how the world's leading AI companies - from frontier model labs to Fortune 500 enterprises - create the training data that makes their models best-in-class. As a PM here, you are building the systems that directly shape AI model quality., • These roles are deeply cross-functional. You will work with dedicated engineering, design, and data science teams, as well as operations, finance, growth, and customer-facing stakeholders. The problems are technically complex, the pace is fast, and the impact is measurable., • Whether you are on the demand side (shaping the products customers use to create and evaluate training data) or the supply side (building the systems that power our global contributor marketplace), you will own your product area end-to-end - from strategy to execution to instrumentation. Task UX (Demand Side) - Own the end-to-end tasking product. You will define how tasks are designed, how contributors interact with multi-turn chat interfaces, and how in-task quality is measured and enforced across diverse conversational modalities. This is a critical surface area for training the next generation of models. Multi-Dimensional Quality (Demand Side) - Own Scale's MDQ measurement framework, the CoPilot assisted-annotation experience, and our data pipeline connectivity layer. You will drive the core data quality infrastructure that customers depend on - defining how quality is decomposed, measured, and surfaced, while building AI-assisted tooling that helps contributors produce higher-quality outputs faster. Pay & Incentives (Supply Side) - This PM owns the payment and incentive systems that serve Scale's global contributor base. You will ensure 500,000+ contributors across 100+ countries are paid accurately and on time, set pay rates methodically by skill and geography, and design incentive structures that balance cost efficiency, data quality, and contributor satisfaction. This role sits at the intersection of marketplace economics, global payments operations, and contributor experience. • Set the product strategy and roadmap for your area, grounded in customer needs, data analysis, and business impact, • Develop and execute a data-driven product roadmap through close collaboration with senior leadership, engineering, operations, data science, analytics, and design, • Translate customer and internal-user needs into clear, well-defined functional and technical requirements backed by data analysis and deep understanding of your users, • Guide and interface closely with engineering and data teams to define scope, review and refine technical capabilities, prioritize projects for release, and identify new opportunities, • Build long-term instrumentation, monitoring, and evaluation capabilities for product performance tracking and insight generation, • Establish business cases and projected return on investment to identify and prioritize opportunities, • Partner with finance and business leaders to manage impact on the profitability and growth of the overall business, • Communicate product vision, strategy, and progress to executive stakeholders and cross-functional partners, • 4-10 years of experience in Product Management in the tech industry, with scope appropriate to level (L4: 4-6 yrs, L5: 6-8 yrs, L6: 8-10+ yrs), • Strong business acumen and analytical rigor, with demonstrated success driving products in ambiguous, high-growth environments, • Experience translating complex technical systems into clear product strategies - comfort engaging deeply with engineering and data science teams, • Excellent communication and stakeholder management skills, capable of influencing across technical and non-technical audiences, • Experience building products from the ground up and iterating through the scaling journey of a business, • Experience in AI/ML, data infrastructure, or marketplace businesses, • Strong understanding of the AI landscape - model training workflows, data labeling, evaluation, and deployment, • Experience with global payment systems, contributor/gig-economy platforms, or trust & safety domains About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at . Please see the United States Department of Labor's ___ for additional information. We comply with the United States Department of Labor's ___. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our ___ for additional information.

Scale AI accelerates the development of AI systems by providing the data, infrastructure, and tooling that power the most advanced models in the world. Our teams operate at the intersection of cutting-edge research, large-scale engineering, and real-world deployment, partnering with leading frontier labs, enterprises, and government agencies to push Generative AI into new capabilities and applications. As AI rapidly evolves from static models to dynamic, agentic systems, Scale is building the foundational research, evaluation methodologies, and agent/RL infrastructure that will define this next era. You'll join a high-impact research organization driving advances in large-language models, post-training, evaluation, and agentic/RL environments, helping shape how next-generation AI is built, measured, and deployed. As a Research Scientist Manager, you will lead a world-class team of research scientists and engineers, define the research roadmap, and drive execution from early prototyping to deployment. You'll thrive in a fast-moving environment, balancing deep technical leadership with people management, vision setting, and delivery. • Lead, mentor and grow a team of research scientists and engineers working on GenAI research initiatives (e.g., evaluation, post-training, agents, RL environments)., • Define and drive a multi-year research roadmap: identify key scientific questions, set milestones, allocate resources, and ensure rigorous execution., • Collaborate cross-functionally with engineering, product, client-facing teams and external academic or industry partners to translate research into components, insights, and actionable outcomes., • Communicate compellingly: publish research, present at conferences, engage in open-source contributions, and represent the team externally., • Drive an inclusive, high-performing culture: help your team through technical challenges, provide growth opportunities, and attract top talent., • Stay deeply connected to the research community, understanding major trends, and helping set them., • Thrive in a high-energy, fast-paced startup environment and are ready to dedicate the time and effort needed to drive impactful results., • 5+ years of hands-on research experience (PhD or equivalent preferred) in machine learning, deep learning, generative models, agent/rl systems or related domains., • A strong track record of research excellence, including publications in top-tier ML/AI venues (NeurIPS, ICML, ICLR, ACL, etc.)., • Experience and track of recording in landing major research impacts in a fast-paced environment, • Experience leading or managing research teams. You're excited to mentor, coach and develop talent., • Excellent written and verbal communication skills. You are able to articulate research ideas and outcomes to both technical and non-technical stakeholders. Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend. Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is:$273,000—$393,000 USD PLEASE NOTE:Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at . Please see the United States Department of Labor's ___ for additional information. We comply with the United States Department of Labor's ___. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our ___ for additional information.

The goal of a Senior Machine Learning Engineer at Scale is to leverage techniques in the fields of generative AI, computer vision, reinforcement learning, and agentic AI to improve Scale's products and customer experience in production environments. Our machine learning engineers take advantage of robust internal infrastructure and unique access to massive datasets to deliver improvements to our customers. Our Public Sector Machine Learning team is focused on deploying cutting-edge models to mission-critical government systems through products like ___ and ___. Our work spans multiple modalities, with a strong focus on both large language models and computer vision. On the LLM side, we are developing agentic systems that help solve complex operational and planning challenges for government partners. This includes building agent frameworks that integrate with custom retrieval pipelines and production APIs, as well as evaluation tools to benchmark and refine agent behavior. We're also advancing research in areas like reinforcement learning for agentic LLMs, with successful deployment into real-world operational environments. On the computer vision front, we're training advanced models to increase labeling throughput and automate perception tasks. Our efforts include building large-scale fine-tuning pipelines, training models across multiple modalities, and developing generalizable vision foundation models to support a wide range of defense applications. • Take state of the art models developed internally and from the community, use them in production to solve problems for our customers and taskers., • Improve and maintain production models through retraining, hyperparameter tuning, and architectural updates, while preserving core performance characteristics, • Collaborate with product and research teams to identify and prototype ML-driven product enhancements, including for upcoming product lines, • Work with massive datasets to develop both generic models as well as fine tune models for specific products, • Build scalable machine learning infrastructure to automate and optimize our ML services, • Serve as a cross-functional representative and advocate for machine learning techniques across engineering and product organizations, • Be comfortable learning new technologies quickly and managing multiple priorities in a fast-paced environment, • This role will require an active security clearance or the ability to obtain a security clearance., • Extensive experience using computer vision, deep learning and deep reinforcement Learning, or natural language processing in a production environment, • Solid background in algorithms, data structures, and object-oriented programming, • Strong programing skills in Python, experience in Tensorflow or PyTorch, • Graduate degree in Computer Science, Machine Learning or Artificial Intelligence specialization, • Experience working with cloud platforms (eg. AWS or GCP) and deploying machine learning models in cloud environments, • Experience with computer vision, generative AI models, large language models, or agentic systems About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at . Please see the United States Department of Labor's ___ for additional information. We comply with the United States Department of Labor's ___. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our ___ for additional information.

Scale GP (Scale Generative AI Platform) is an enterprise-grade Generative AI platform that provides APIs for knowledge retrieval, inference, evaluation, and more. We are looking for a strong engineer to join our team and help us build and scale our product in a fast-paced environment. The ideal candidate will have a strong understanding of software engineering principles and practices, as well as experience with large-scale distributed systems. You will be responsible for owning large new areas within our product, working across backend, frontend, and interacting with LLMs and ML models. You will solve hard engineering problems in scalability and reliability. You will: • Own large new areas within our product, • Work across backend, frontend, and interacting with LLMs and ML models, • Deliver experiments at a high velocity and level of quality to engage our customers, • Work across the entire product lifecycle from conceptualization through production, • 4+ years of full-time engineering experience, post-graduation, • Experience scaling products at hyper growth startups, • Experience tinkering with or productizing LLMs, vector databases, and the other latest AI technologies, • Proficient in Python or Javascript/Typescript, and SQL, • Experience with Kubernetes About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at . Please see the United States Department of Labor's ___ for additional information. We comply with the United States Department of Labor's ___. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our ___ for additional information.

Scale AI is seeking a highly technical and strategic Staff / Senior Staff Machine Learning Engineer to act as the Tech Lead (TL) for our next generation of deep research agents for the Enterprise. This high-impact role will drive the technical direction and oversight for Deep Research Agent Development, translating cutting-edge research in Generative AI, Large Language Models (LLMs), and Agentic Frameworks into robust, scalable, and high-impact production systems that enhance enterprise operations, analytics, and core efficiency. The ideal candidate thrives in a fast-paced environment, has a passion for both deep technical work and mentoring, and is capable of setting a long-term technical strategy for a critical domain while maintaining a strong, hands-on delivery focus. Technical Leadership & Vision • Set the Technical Roadmap: Define and own the technical strategy, architecture, and roadmap for Deep Research Agents for the Enterprise, ensuring alignment with Scale AI's overall AI strategy and business goals., • Drive Breakthrough Research to Production: Lead the end-to-end development, from initial research to production deployment, to landing on customer impact, with a focus on integrating diverse data modalities., • Core Agent Capabilities Development:, • Advanced Knowledge Retrieval: Architect and implement state-of-the-art retrieval systems to ensure the agents provide accurate and comprehensive answers from public and proprietary data sources from enterprises., • Data analysis: Design and champion the development of data analysis agents that accurately translate complex natural language queries into executable SQL/code against diverse enterprise data schemas., • Multimodal Intelligence: Lead the integration of Multimodal AI capabilities to process and extract structured information from visual documents, tables, and forms, enriching the agent's knowledge base., • Architecture & Design: Design and champion highly scalable, reliable, and low-latency infrastructure and frameworks for building, orchestrating, and evaluating multi-agent systems at enterprise scale., • Lead and Mentor: Technically lead and mentor a team of Machine Learning Engineers and Research Scientists, fostering a culture of innovation, rigorous engineering, rapid iteration, and technical depth., • Recruiting & Growth: Partner with management to hire, onboard, and grow top-tier talent, helping to shape the long-term structure and capabilities of the team., • Cross-Functional Influence: Collaborate effectively with Product Managers, Data Scientists, and other engineering/science teams to translate ambiguous, high-level business problems into concrete, executable technical specifications and impactful agent solutions., • Bachelor's degree in Computer Science, Electrical Engineering, a related field, or equivalent practical experience., • 8+ years of experience in software development, with at least 6 years focused on Machine Learning, Deep Learning, or Applied Research in a production environment., • 2+ years of experience in a formal or informal Technical Leadership role (Team Lead, Tech Lead) with a focus on setting technical direction for a domain., • Deep expertise in Generative AI and Large Language Models (LLMs)., • Demonstrated experience designing, building, and deploying AI Agents or complex Agentic systems in production at scale., • Experience with large-scale distributed systems and real-time data processing., • Advanced degree (Master's or Ph.D.) in Computer Science, Machine Learning, or a related quantitative field., • Demonstrated experience designing and deploying production-grade Text-to-SQL systems, including handling complex schema linking and query optimization., • Practical experience with Multimodal AI, specifically integrating OCR and vision-language models for document intelligence and structured data extraction from images/forms., • Proven experience in one or more relevant deep research areas: Reinforcement Learning (RL), Reasoning and Planning, Agentic Systems., • Experience with vector databases and advanced retrieval techniques., • A track record of publishing research papers in top-tier ML/AI conferences (e.g., NeurIPS, ICML, ICLR, KDD)., • Excellent written and verbal communication skills, with the ability to articulate complex technical vision to executive stakeholders and technical peers. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at . Please see the United States Department of Labor's ___ for additional information. We comply with the United States Department of Labor's ___. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our ___ for additional information.

About Scale At Scale AI, our mission is to accelerate the development of AI applications. For 8 years, Scale has been the leading AI data foundry, helping fuel the most exciting advancements in AI, including: generative AI, defense applications, and autonomous vehicles. With our recent Series F round, we're accelerating the abundance of frontier data to pave the road to Artificial General Intelligence (AGI), and building upon our prior model evaluation work with enterprise customers and governments, to deepen our capabilities and offerings for both public and private evaluations. About Data Engine Our Generative AI Data Engine powers the world's most advanced LLMs and generative models through world-class RLHF (Reinforcement Learning with Human Feedback), human data generation, model evaluation, safety, and alignment. The data we are producing is some of the most important work for how humanity will interact with AI. About our Billing Team We're looking for entrepreneurial Software Engineers to join our Billing Platform team. In this role, you'll have the opportunity to drive the revenue tracking and billing system for our Generative AI products. You'll be deeply involved in building flexible, new systems to support customer billing use cases, implementing complex billing partitioning schemes based on dynamic criteria, and/or improving customer invoice generation and balance visibility. You'll also get widespread exposure to the forefront of the AI race as Scale sees it in enterprises, startups, governments, and large tech companies. The ideal person is a natural entrepreneurial engineer who can take an ambiguous scope and lead the execution of outcomes, doing what it takes to hit them incl coding, talking to customers, defining requirements, etc. We strongly believe the best engineers own outcomes and deeply understand customer problems. • Design, implement, and operate flexible and accurate financial systems, • Work across backend, frontend, and accounting-related systems, • Deliver at a high velocity and level of quality to engage our customers, • Work across the entire product lifecycle from conceptualization through production, • Be able, and willing, to multi-task and learn new technologies quickly, • Provide critical input in the Billing team's roadmap and technical direction, • Work closely with cross-functional partners like finance, product, software engineers, and operations to identify opportunities for business impact, understand, refine and prioritize requirements for billing schemes and financial infrastructure., • 5+ years of software engineering experience, ideally in high-growth, product-focused environments, • Proven track record of shipping production systems at scale, • Drive reliability and performance across critical infrastructure systems, ensuring our platforms scale predictably and operate with high availability., • Strong technical depth in one or more areas: front-end frameworks, distributed systems, data infrastructure, or developer tooling, • Experience working across the stack, ideally with React, TypeScript, Node.js, Python, MongoDB, Elasticsearch, and/or Temporal, • Strong product sense and ability to translate ambiguous problems into technical solutions, • Comfortable working in a fast-paced, high-ownership environment with a bias toward execution About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at . Please see the United States Department of Labor's ___ for additional information. We comply with the United States Department of Labor's ___. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our ___ for additional information.

Presidio, Where Teamwork and Innovation Shape the Future AtPresidio, we're at the forefront of a global technology revolution, transforming industries throughcutting-edge digital solutions and next-generation AI. We empower businesses-and their customers-to achieve more through innovation, automation, and intelligent insights. The Role: Sr Solutions Architect, NYC, NJ Presidio is seeking a Sr. Solutions Architect to join our team in the New York City and/or New Jersey area. This is a hybrid position & would include 25% travel in the region It is expected that the Senior Solutions Architect: • Provide top-notch technical expertise in their areas of focus supporting multiple Key account teams across the organization., • Gain the trust of our clients through deep subject matter expertise, undoubted integrity, ability to lead, and constant professionalism., • Drive services sales in their specific area of focus., • Tightly align with our services teams - PS, MS, NFS, PMO, OSS, etc. The Senior Solutions Architect understands our various services capabilities, takes the time to communicate pre-sales approaches to the services teams, and provides appropriate leadership as projects/SRs are executed., • Provide industry-best services to our AMs, leading them at times and following at others, helping them compete by providing quality pre-sales material (BoMs, SoWs, design commentary, vendor information, diagrams, rough order of magnitude documents, etc.) in a timely fashion., • Continue to learn - SAs continually need to add skills to serve our clients fully and to maintain relevant skills as the IT market transforms., • Align with our vendor partnerships understanding and helping execute specific vendor programs., • Provide leadership to our clients as they operate and transform their businesses. This includes proactively bringing up technical solutions to clients and educating them on the benefits of Presidio-Led solutions., • Sell consultatively - listening fully and steadily developing sales conversations to the point where the client is explicitly stating their needs, at which time we can start proposing our solutions. Fill the role as a trusted advisor to our key clients., • Lead, where appropriate, with our highest value offerings - managed services, consulting, etc., • Understand the full range of Presidio's capabilities, paying high-level attention to capabilities held by other practices and by national teams., • Share best practices and industry intelligence with other team members., • Support other team members as needed. (work overload, specific expertise required, etc.), • Assist with pipeline tracking., • Determine and promote the best PS vehicle (FF Sow vs SR) to allow us to succeed in execution with our clients., • Create and maintain industry relevance (local and national) by participating in industry specific social media and attending OEM and customer events. The essential responsibilities of the Senior Solutions Architect are to work directly with customers and account managers in pre-sales situations and to work effectively across functions with other Presidio employees in Sales, Marketing, Proposals, and Project Management areas. • Meet with customers and collect customer requirements., • Work with account manager/sales team to develop customer relationship and solutions and assist in overall sales process., • Create high-level solution designs/architecture and present them to customers., • Create customer-facing presentations., • Articulate strategies in group settings., • Create a bill of materials & configurations for solutions., • Build scope of services and professional service pricing., • Bachelor's degree or equivalent experience and/or military experience., • 7+ years experience which demonstrates a significant level of expertise in storage, virtualization, compute, converged, cloud, or related technologies/services., • The Software-Defined Data Center (SDDC) utilizing the following:, • DELL EMC storage systems, • DELL EMC backup solutions, • Pure Storage, • Other storage systems such as NetApp, HPE, Vast Data, • VMWare ESXi, vCenter, NSX, • Nutanix Acropolis (KVM), • Dell Servers, • Cisco UCS Servers, • HPE Servers, • Hyperconverged solutions from Nutanix, and VMware/Dell VxRail, • Appropriate Storage Protocols and their hardware componentry (NFS/CIFS/ISCSI/FC), • Cloud Architectural strategies utilizing any of the following:, • AWS, • Microsoft / Azure technologies, • Google Cloud Platform, • Automation and Orchestration Strategies, • UI Path, • Vmware VRA/VRO Here,your impact is real.Whether you're harnessing the power ofGenerative AI, architecting resilientdigital ecosystems, or drivingdata-driven transformation, you'll be part of a team that is shaping the future. Ready to innovate? Let's redefine what's next-together. About Presidio At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Presidio's expert technical team develops custom applications, provides managed services, enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally. For more information, visit . Applications will be accepted on a rolling basis. Presidio has a strong commitment to the community we serve and our employees. As an Equal Opportunity Employer, we strive to have a workforce that includes the community we serve. Presidio is an Equal Opportunity Employer Disability/Vets. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories. The "Know Your Rights" Poster is available here: Presidio's EEO Policy Statement is available here: Presidio is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an email to and let us know the nature of your request and your contact information. Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to . Notice to Massachusetts Candidates: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Recruitment Agencies, Please Note: Presidio does not accept unsolicited agency resumes/CVs. Do not forward resumes/CVs to our careers email address, Presidio employees or any other means. Presidio is not responsible for any fees related to unsolicited resumes/CVs. #LI-JM3 Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the ___ notice from the Department of Labor.

The Public Sector software engineers (SWEs) create the core product building blocks forward-deployed teams use to develop agentic capabilities that function across multiple domains. SWEs responsibilities include building the systems required to ingest and process federal datasets to support real-time decision-making in contested environments. We develop novel agentic enabling capabilities that includes: • Create multi-layered guardrails around agents, • Optimize data retrieval for agents, • Orchestrate fleets of asynchronous agents, • Automatically alerts users to deviations in data You will: Design and implement scalable backend systems for Federal customers using cloud-native AI infrastructure. • Build features for agentic systems including multi-layered guardrails and data retrieval optimization., • Develop data pipelines and machine learning infrastructure to make data sources accessible by agents., • Collaborate with cross-functional teams to execute backend solutions for secure environments., • Participate in customer engagements to understand requirements and deliver technical solutions., • Define requirements with stakeholders and implement features until they are accepted., • Full Stack Development: Proficiency in front-end, back-end development and infrastructure, including experience with modern web development frameworks, programming languages, and databases, • Cloud-Native Technologies: Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and experience in developing and deploying applications in a cloud-native environment. Understanding of containerization (e.g., Docker) and container orchestration (e.g., Kubernetes) is a plus, • Data Engineering: Knowledge of ETL (Extract, Transform, Load) processes and experience in building data pipelines to integrate and process diverse data sources. Understanding of data modeling, data warehousing, and data governance principles, • AI Application Integration: Familiarity with integrating Large Language Models (LLMs) and building agentic workflows. Understanding of prompt engineering, retrieval-augmented generation (RAG), and agent orchestration is beneficial., • Problem Solving: Strong analytical and problem-solving skills to understand complex challenges and devise effective solutions. Ability to think critically, identify root causes, and propose innovative approaches to overcome technical obstacles, • Collaboration and Communication: Excellent interpersonal and communication skills to effectively collaborate with cross-functional teams, stakeholders, and customers. Ability to clearly articulate technical concepts to non-technical audiences and foster a collaborative work environment About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at . Please see the United States Department of Labor's ___ for additional information. We comply with the United States Department of Labor's ___. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our ___ for additional information.

Scale AI's Public Sector business is growing quickly as government agencies adopt AI to support critical national security, defense, and public sector missions. We're looking for a hands-on Field Engineering Manager on the front lines leading a team of our field engineering efforts for our federal AI projects, having the opportunity to meaningfully impact millions of dollars in revenue by working closely with our largest public sector customers and ensuring that they become passionate, lifelong Scale customers. This role is ideal for someone who thrives in technical environments, enjoys managing teams while staying close to the code, and wants to work on meaningful problems that impact real world operations across the U.S. government. Field Engineers are software engineering generalists who enjoy working with clients directly, taking ambiguous requirements and issues, and quickly designing and building production-grade solutions in close collaboration with the Product, Engineering, and Delivery teams. Field Engineers are experts on Scale's products and codebase, and have general technical knowledge on GenAI systems, APIs, networking, and data engineering. Field Engineers are strong relationship builders, great project managers, and always fun to work with. You'll play a critical role in delivering technical solutions-all while helping your team grow and execute. You'll split your time between technical planning and execution (50%) and people management and team development (50%), leading a team of 6-8 engineers. You'll work cross-functionally with product, engineering, security, and delivery teams to ensure our engineering efforts meet complex federal compliance, security, and performance needs. Day to day: • 50% Field engineering - customer engagement, technical development and delivery, • Recruit a high-performing engineering team., • Drive engineering productivity. Provide guidance, mentorship, and technical leadership to a team of customer facing engineers working on Generative AI projects., • Collaborating with cross-functional teams to define, design, and execute strategic roadmap based on customer needs., • Work directly with customers to understand their problems and translate those into custom workflows within Scale's platform., • Be open to ~25% travel or relocation to a key customer geographic location., • Collaborate with cross-functional teams to define the vision for backend solutions, ensuring they meet the unique needs of government agencies operating in secure environments., • Implement end-to-end data integrations, syncing customer's data to Scale's platform and back., • Participate actively in customer engagements, working closely with stakeholders to understand requirements and deliver innovative solutions., • Lead end-to-end technical delivery of custom workflows from scoping to development to testing to implementation, • 5+ years of full-time engineering experience, post-graduation., • 2+ years of prior engineering management or equivalent experience and previously managed an engineering team., • Track record of success as a hybrid customer facing engineer, forward deployed software engineer, and ability to quickly adapt to different roles., • Prior experience developing with Python and JavaScript, or other modern software languages., • Cloud-Native Technologies: Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and experience in developing and deploying applications in a cloud-native environment. Understanding of containerization (e.g., Docker) and container orchestration (e.g., Kubernetes) is a plus., • Linux experience: Understanding of shell scripting, operating systems, etc., • Networking experience: Understanding of networking technologies, configuration (ports, protocols, etc) is a plus., • Data Engineering: Knowledge of ETL (Extract, Transform, Load) processes and experience in building data pipelines to integrate and process diverse data sources. Understanding of data modeling, data warehousing, and data governance principles., • Problem Solving: Strong analytical and problem-solving skills to understand complex challenges and devise effective solutions. Ability to think critically, identify root causes, and propose innovative approaches to overcome technical obstacles., • Understand unique DoD and USG constraints when it comes to technology. Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend. Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is:$273,700—$341,550 USD Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend. Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is:$238,050—$297,850 USDPlease reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of Washington DC, Texas, Colorado, Hawaii is:$213,900—$267,950 USD PLEASE NOTE:Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at . Please see the United States Department of Labor's ___ for additional information. We comply with the United States Department of Labor's ___. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our ___ for additional information.

As the leading data and evaluation partner for frontier AI companies, Scale plays an integral role in understanding the capabilities and safeguarding AI models and systems. Building on this expertise, Scale Labs has launched a new team focused on policy research, to bridge the gap between AI research and global policymakers to make informed, scientific decisions about AI risks and capabilities. Our research tackles the hardest problems in agent robustness, AI control protocols, and AI risk evaluations to help governments, industry, and the public understand and mitigate AI risk while maximizing AI adoption. This team collaborates broadly across industry, the public sector, and academia and regularly publishes our findings. We are actively seeking talented researchers to join us in shaping this vision. As a Research Scientist focused on AI Controls and Monitoring, you will design methods, systems, and experiments to ensure that advanced AI models and agents remain aligned with intended goals, even in high-stakes or adversarial environments. For example, you might: • Develop monitoring techniques and observability methods that track AI behavior in real time to identify and flag deviations, emergent capabilities, or anomalous outputs;, • Research mechanisms for layered control, including fail-safes, oversight protocols, and intervention methods that can halt or redirect AI systems when risks are detected;, • Design red-team simulations to probe weaknesses in oversight and control mechanisms, and build mitigations to close identified gaps;, • Commitment to our mission of promoting safe, secure, and trustworthy AI deployments in the industry as frontier AI capabilities continue to advance., • Practical experience conducting technical research collaboratively. You should be comfortable designing control and monitoring experiments for AI systems, building prototype systems, and quickly turning new ideas from the research literature into working prototypes., • A track record of published research in machine learning, particularly in generative AI., • At least three years of experience addressing sophisticated ML problems, whether in a research setting or in product development., • Experience with runtime monitoring, anomaly detection, or observability for ML systems., • Familiarity with AI control or alignment research (e.g., scalable oversight, interpretability, debate). Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend. Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is:$197,400—$246,750 USD PLEASE NOTE:Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at . Please see the United States Department of Labor's ___ for additional information. We comply with the United States Department of Labor's ___. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our ___ for additional information.

Scale's LLM post-training platform team builds our internal distributed framework for large language model training. The platform powers MLEs, researchers, data scientists, and operators for fast and automatic training and evaluation of LLMs. It also serves as the underlying training framework for the data quality evaluation pipeline. Scale is uniquely positioned at the heart of the field of AI as an indispensable provider of training and evaluation data and end-to-end solutions for the ML lifecycle. You will work closely with Scale's ML teams and researchers to build the foundation platform which supports all our ML research and development works. You will be building and optimizing the platform to enable our next generation LLM training, inference and data curation. If you are excited about shaping the future AI via fundamental innovations, we would love to hear from you! • Build, profile and optimize our training and inference framework., • Collaborate with ML and research teams to accelerate their research and development, and enable them to develop the next generation of models and data curation., • Research and integrate state-of-the-art technologies to optimize our ML system., • Passionate about system optimization, • Experience with multi-node LLM training and inference, • Experience with developing large-scale distributed ML systems, • Experience with post-training methods like RLHF/RLVR and related algorithms like PPO/GRPO etc., • Strong software engineering skills, proficient in frameworks and tools such as CUDA, Pytorch, transformers, flash attention, etc., • Strong written and verbal communication skills to operate in a cross functional team environment., • Demonstrated expertise in post-training methods and/or next generation use cases for large language models including instruction tuning, RLHF, tool use, reasoning, agents, and multimodal, etc. Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend. Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is:$252,000—$315,000 USD PLEASE NOTE:Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at . Please see the United States Department of Labor's ___ for additional information. We comply with the United States Department of Labor's ___. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our ___ for additional information.

As the leading data and evaluation partner for frontier AI companies, Scale is dedicated to advancing the evaluation and benchmarking of large language models (LLMs). We are building industry-leading LLM evals, setting new standards for model performance assessment. Our mission is to develop rigorous, scalable, and fair evaluation methodologies to drive the next generation of AI capabilities. Our Research teams work with the industry's leading AI labs to provide high quality data and accelerate progress in GenAI research. As a Staff Machine Learning Research Scientist on the LLM Evals team, you will lead the development of novel evaluation methodologies, metrics, and benchmarks to measure the capabilities and limitations of frontier LLMs. You will help define what "good" looks like in generative AI, driving research that informs both our internal roadmap and the broader research community. This role is critical for designing and executing a roadmap that defines best practices in data driven AI development and will accelerate the next generation of generative AI models in partnership with top foundational model labs. • Drive research on the effectiveness and limitations of existing LLM evaluation techniques., • Design and develop novel evaluation benchmarks for large language models, covering areas such as instruction following, factuality, robustness, and fairness., • Communicate, collaborate, and build relationships with clients and peer teams to facilitate cross-functional projects., • Collaborate with internal teams and external partners to refine metrics and create standardized evaluation protocols., • Implement scalable and reproducible evaluation pipelines using modern ML frameworks., • Publish research findings in top-tier AI conferences and contribute to open-source benchmarking initiatives., • Mentor and guide research scientists and engineers, providing technical leadership across cross-functional projects., • Stay deeply engaged with the ML research community, tracking emerging work and contributing to the advancement of LLM evaluation science., • Thrive in a high-energy, fast-paced startup environment and are ready to dedicate the time and effort needed to drive impactful results., • 5+ years of hands-on experience in large language model, NLP, and Transformer modeling, in the setting of both research and engineering development, • Experience and track of recording in landing major research impacts in a fast-paced environment, • Experience tech leading a team of research scientists and research engineers, • Excellent written and verbal communication skills, • Published research in areas of machine learning at major conferences (NeurIPS, ICML, ICLR, ACL, EMNLP, CVPR, etc.) and/or journals About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at . Please see the United States Department of Labor's ___ for additional information. We comply with the United States Department of Labor's ___. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our ___ for additional information.

As the leading data and evaluation partner for frontier AI companies, Scale is dedicated to advancing the evaluation and benchmarking of large language models (LLMs). We are building industry-leading LLM evals, setting new standards for model performance assessment. Our mission is to develop rigorous, scalable, and fair evaluation methodologies to drive the next generation of AI capabilities. Our Research teams work with the industry's leading AI labs to provide high quality data and accelerate progress in GenAI research. As the Tech Lead Manager of the LLM Evals Research team, you will lead a talented team of research scientists and research engineers focused on developing and implementing novel evaluation methodologies, metrics, and benchmarks to assess the capabilities and limitations of our cutting-edge LLMs. This role is critical for designing and executing a roadmap that defines best practices in data driven AI development and will accelerate the next generation of generative AI models in partnership with top foundational model labs. • Lead a team of highly effective research scientists and research engineers on LLM evals., • Conduct research on the effectiveness and limitations of existing LLM evaluation techniques., • Design and develop novel evaluation benchmarks for large language models, covering areas such as instruction following, factuality, robustness, and fairness., • Communicate, collaborate, and build relationships with clients and peer teams to facilitate cross-functional projects., • Collaborate with internal teams and external partners to refine metrics and create standardized evaluation protocols., • Implement scalable and reproducible evaluation pipelines using modern ML frameworks., • Publish research findings in top-tier AI conferences and contribute to open-source benchmarking initiatives., • Remain up-to-date on ongoing research in the team, help work through technical challenges, and be involved in design decisions, • Remain deeply involved in the research community, both understanding trends, and setting them, • Thrive in a high-energy, fast-paced startup environment and are ready to dedicate the time and effort needed to drive impactful results., • 5+ years of hands-on experience in large language model, NLP, and Transformer modeling, in the setting of both research and engineering development, • Experience and track of recording in landing major research impacts in a fast-paced environment, • Experience supporting and leading a team of research scientists and research engineers, • Excellent written and verbal communication skills, • Published research in areas of machine learning at major conferences (NeurIPS, ICML, ICLR, ACL, EMNLP, CVPR, etc.) and/or journals, • Previous experience in a customer facing role. Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend. Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is:$280,000—$380,000 USD PLEASE NOTE:Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at . Please see the United States Department of Labor's ___ for additional information. We comply with the United States Department of Labor's ___. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our ___ for additional information.

AI is becoming vitally important in every function of our society. At Scale, our mission is to accelerate the development of AI applications. For 9 years, Scale has been the leading AI data foundry, helping fuel the most exciting advancements in AI, including generative AI, defense applications, and autonomous vehicles. With our recent investment from Meta, we are doubling down on building out state of the art post-training algorithms to reach the performance necessary for complex agents in enterprises around the world. The Enterprise ML Research Lab works on the front lines of this AI revolution. We are working on an arsenal of proprietary research, tools, and resources that serve all of our enterprise clients. As an Agent MLRE, you will be working on applying our Agent RL Training + Building algorithms to real life enterprise datasets across our clients + benchmarks. This will involve creating best-in-class Agents that achieve state of the art results through a combination of post-training + agent-building algorithms. If you are excited about shaping the future of the modern GenAI movement, we would love to hear from you! You will: • Train state of the art models, developed both internally and from the community, to deploy to our enterprise customers., • Research cutting edge algorithms to integrate directly into our training stack., • 1-3 years of building with LLMs in a production environment, • Experience with post-training methods like RLHF/RLVR and related algorithms like PPO/GRPO etc., • Publications in top conferences such as NEURIPS, ICLR, or ICML within the last two years About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at . Please see the United States Department of Labor's ___ for additional information. We comply with the United States Department of Labor's ___. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our ___ for additional information.

At Scale, we develop reliable AI systems for the world's most important decisions. Scale's growth marketing team is the engine behind the go-to-market motion, driving pipeline and revenue through an integrated mix of demand generation, ABM, and revenue operations. As our Account Based Marketing Manager, you will build and execute our 1:1 and industry-vertical ABM playbooks in close partnership with the Enterprise GTM team across a focused set of target accounts. Reporting to the Head of Growth Marketing, you will take ownership of vertical-specific campaigns across Healthcare, Financial & Professional Services, and Consumer Goods and scale the 1:1 motion for our highest priority accounts. You will: • Build and execute 1:1 ABM programs for a focused set of strategic enterprise accounts (P0 & P1), owning strategy, channel mix, sequencing, and execution end-to-end, • Develop vertical-specific campaign strategies tailored to the buying behaviors, pain points, and use cases of target accounts in targeted industries, • Partner with enterprise sellers and the Head of Growth Marketing on joint account planning, aligning on target stakeholders, engagement goals, content needs, and campaign timing, • Orchestrate multichannel campaigns across digital advertising, direct mail, web and in-person experiences to engage the full buying committee, • Track and report on account engagement signals, buying committee penetration, and pipeline influence, turning data into clear and actionable insights for sales and leadership, • Define ABM KPIs and build reporting frameworks that demonstrate campaign impact on pipeline creation, acceleration, and revenue, • 5+ years of B2B marketing experience with at least 3 years focused on account-based marketing, and a proven track record driving measurable pipeline at enterprise accounts, • Experience working directly with enterprise sales teams on joint account planning, stakeholder mapping, and coordinated campaign execution across a defined account list, • Hands-on experience with ABM platforms (Clay, Qualified, Sendoso), marketing automation (Marketo or HubSpot), and Salesforce for pipeline tracking and attribution, • Experience marketing to one or more of the following verticals: Healthcare, Financial Services, Professional Services, or Consumer Goods, with familiarity in the distinct buying dynamics and messaging that resonate in each, • Background in executive engagement programs such as personalized landing, executive event support, direct mail, and familiarity with intent data and account-targeted digital advertising strategies About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at . Please see the United States Department of Labor's ___ for additional information. We comply with the United States Department of Labor's ___. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our ___ for additional information.

Software is eating the world, but AI is eating software. We live in unprecedented times - AI has the potential to exponentially augment human intelligence. Every person will have a personal tutor, coach, assistant, personal shopper, travel guide, and therapist throughout life. As the world adjusts to this new reality, leading platform companies are scrambling to build LLMs at billion scale, while large enterprises figure out how to add it to their products. To make them safe, aligned and actually useful, these models need human evaluation and reinforcement learning through human feedback (RLHF) during pre-training, fine-tuning, and production evaluations. This is the main innovation that's enabled ChatGPT to get such a large headstart among competition. At Scale, our products include the Generative AI Data Engine, SGP, Donovan, and others that power the most advanced LLMs and generative models in the world through world-class RLHF, human data generation, model evaluation, safety, and alignment. The data we are producing is some of the most important work for how humanity will interact with AI. At the foundation of these products is the Platform Engineering team. As a Staff Software Engineer, you will define and drive both the architectural roadmap and implementation of core platforms and software systems. You will be responsible for providing high-level vision and driving adoption across the engineering org for orchestration, data abstraction, data pipelines, identity & access management, and underlying cloud infrastructure. You'll also get widespread exposure to the forefront of the AI race as Scale sees it in enterprises, startups, governments, and large tech companies. Impact and Responsibilities: • Architectural Vision: You will drive the design and implementation of foundational systems, acting as a bridge between high-level business goals and technical goals., • Cross-Functional Leadership: You will collaborate with cross-functional teams to define and drive adoption of the next generation of features for our AI data infrastructure., • Technical Ownership: You are responsible for proactively identifying and driving opportunities for organizational growth, driving improvements in programming practices, and upgrading the tools that define our development lifecycle., • Technical Mentorship: You will serve as a subject matter expert, presenting technical information to stakeholders and providing the guidance to elevate the engineering culture across the company. Ideally you'd have: • 8+ years of full-time engineering experience, post-graduation with specialities in back-end systems., • Extensive experience in software development and a deep understanding of distributed systems and public cloud platforms (AWS preferred)., • Demonstrated a track record of independent ownership and leadership across successful multi-team engineering projects, • Possess excellent communication and collaboration skills, and the ability to translate complex technical concepts to non-technical stakeholders., • Experience working fluently with standard containerization & deployment technologies like Kubernetes, Terraform, Docker, etc., • Experience with orchestration platforms, such as Temporal and AWS Step Functions., • Experience with NoSQL document databases (MongoDB) and structured databases (Postgres)., • Experience with data warehouses (Snowflake, Firebolt) and data pipeline/ETL tools (Dagster, dbt)., • Experience scaling products at hyper-growth startups. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at . Please see the United States Department of Labor's ___ for additional information. We comply with the United States Department of Labor's ___. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our ___ for additional information.

Scale AI is seeking a highly capable IT Support Engineer to join our IT team and deliver exceptional technical support across a secure, fast-paced environment. In this role, you'll be the frontline expert helping employees stay productive, troubleshooting issues, resolving requests, and keeping our systems running smoothly with a strong security-first mindset. You'll support day-to-day operations, assist with onboarding and offboarding, manage SaaS and endpoint configurations, and ensure employees have the tools and access they need to do their best work. As part of a small, high-impact team, you'll also help improve processes, maintain clean documentation, and contribute to ensuring reliable technical infrastructure. If you thrive in a dynamic environment, enjoy solving problems, and take pride in delivering thoughtful, high-quality support, we'd love to have you on the team. The ideal candidate brings hands-on experience with modern SaaS tools, endpoint management, troubleshooting methodologies, and clear documentation practices paired with a strong customer-service mindset and a commitment to operating in a secure, mission-driven environment. • Onboard and offboard employees, which includes: leading new hire orientations, provisioning and deprovisioning hardware, accounts, and access, • Provide general IT support to all global Scale employees, • Maintain and provide technical assistance with all office technology (printers, Zoom Rooms, room schedulers, and more)., • Own IT asset management and ensure accurate and actionable records are kept of required equipment., • Track, resolve, or dispatch all issues in our ticketing system (Jira Service Management)., • Create and update technology documentation for internal IT teams and for Scale employees., • Must be willing to be in-office 100% of the time (5 days a week in Scale's NYC office - 1 World Trade Center), • 2+ years of corporate IT experience., • Experience in administrating Google Workspace, Slack, Zoom, Okta, Azure AD/M365, • Deep understanding of hardware and troubleshooting: hardware and software (Mac, Windows), • Familiarity with MDM Services preferably Jamf and Intune, • Familiarity with Zoom Rooms and the Zoom admin console, • Experience working with remote teams and multiple offices globally, while using tools like Slack or Zoom to support them., • Security and Compliance-focused mindset, • AI-integration mindset for workflows About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at . Please see the United States Department of Labor's ___ for additional information. We comply with the United States Department of Labor's ___. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our ___ for additional information.

Scale GP (Scale Generative AI Platform) is an enterprise-grade AI platform providing APIs for knowledge retrieval, inference, evaluation, and more. We are looking for a frontend-focused full-stack engineer to help build AI-powered applications that redefine enterprise workflows and push the boundaries of interactive AI. This role is ideal for someone who thrives in a fast-paced environment, enjoys working on a diverse set of projects, and has a passion for crafting high-quality, intuitive user experiences. At Scale, you'll work on a mix of cutting-edge customer-facing AI applications and internal SaaS products. Our engineering team powers projects like TIME's Person of the Year AI experience (), a powerful system that enables businesses to build and deploy AI agents at scale. Whether it's developing interactive AI assistants, enterprise-grade web applications, or refining our core SaaS platform, you'll play a crucial role in shaping how AI integrates into real-world applications. • Build and enhance user-facing AI applications for major enterprise customers, including high-profile media and Fortune 500 companies, • Develop and refine features for Scale's GenAI Platform, empowering businesses to build, deploy, and manage AI-driven agents, • Design, build, and optimize polished, high-performance UIs using Next.js, React, TypeScript, and Tailwind, • Work closely with product managers, designers, and AI/ML teams to create seamless, intuitive, and impactful user experiences, • Integrate frontend applications with backend services, working with APIs, authentication systems, and cloud-based infrastructure, • Ship features at a rapid pace while maintaining a high level of code quality, performance, and accessibility, • 5+ years of experience developing frontend or fullstack applications in a modern tech stack, • Strong proficiency in Next.js, React, TypeScript, and Tailwind, with an eye for building polished, user-friendly interfaces, • Experience working on high-visibility, customer-facing applications and making trade-offs between speed and quality in fast-paced environments, • A passion for AI and experience working on interactive AI applications, agent-based systems, or data-rich web platforms, • Familiarity with backend technologies such as FastAPI, PostgreSQL, GraphQL, and cloud infrastructure like AWS, Azure, or GCP, • A track record of collaborating cross-functionally with design, product, and ML teams to bring AI-powered applications to life This role is a unique opportunity to shape the future of AI-powered user experiences, working on projects that impact millions of users while developing tools that empower businesses to deploy AI at scale. If you're excited by the intersection of AI, frontend engineering, and product design, we'd love to hear from you. The base salary range for this full-time position in our hub locations of San Francisco, New York, or Seattle is $248,400-$310,500 USD . Compensation packages at Scale include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Scale employees are also granted Stock Options that are awarded upon board of director approval. You'll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend. Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend. Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is:$248,400—$310,500 USD PLEASE NOTE:Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at . Please see the United States Department of Labor's ___ for additional information. We comply with the United States Department of Labor's ___. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our ___ for additional information.

Scale GP (Scale Generative AI Platform) is an enterprise-grade Generative AI platform that provides APIs for knowledge retrieval, inference, evaluation, and more. We are looking for a strong engineer to join our team and help us build and scale our product in a fast-paced environment. The ideal candidate will have a strong understanding of software engineering principles and practices, as well as experience with large-scale distributed systems. You will be responsible for owning large new areas within our product, working across backend, frontend, and interacting with LLMs and ML models. You will solve hard engineering problems in scalability and reliability. You will: • Own large new areas within our product, • Work across backend, frontend, and interacting with LLMs and ML models, • Deliver experiments at a high velocity and level of quality to engage our customers, • Work across the entire product lifecycle from conceptualization through production, • 7+ years of full-time engineering experience, post-graduation, • Experience scaling products at hyper growth startups, • Experience tinkering with or productizing LLMs, vector databases, and the other latest AI technologies, • Proficient in Python or Javascript/Typescript, and SQL, • Experience with Kubernetes About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at . Please see the United States Department of Labor's ___ for additional information. We comply with the United States Department of Labor's ___. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our ___ for additional information.

The Enterprise ML team works on the front lines of the AI revolution, partnering deeply with customers to identify high-impact business problems and build cutting-edge AI systems using Scale's proprietary research, data, and infrastructure-unlocking domain expertise through high-quality data and expert feedback. As Director of Enterprise ML, you will lead a world-class team of research scientists and engineers, define the research roadmap, and drive execution from early prototyping to deployment. You'll thrive in a fast-moving environment, balancing deep technical leadership with people management, vision setting, and delivery. This role is ideal for a leader who thrives in ambiguity, understands both frontier GenAI capabilities and their limitations, and is motivated by turning research into durable, production-ready systems. What You'll Do • Lead, mentor and grow a team of research scientists and engineers working on GenAI research initiatives (e.g., evaluation, post-training, agents, RL environments)., • Define and drive a multi-year research roadmap: identify key scientific questions, set milestones, allocate resources, and ensure rigorous execution., • Collaborate cross-functionally with engineering, product, client-facing teams and external academic or industry partners to translate research into components, insights, and actionable outcomes., • Communicate compellingly: publish research, present at conferences, engage in open-source contributions, and represent the team externally., • Drive an inclusive, high-performing culture: help your team through technical challenges, provide growth opportunities, and attract top talent., • Stay deeply connected to the research community, understanding major trends, and helping set them. Core Qualifications • 8+ years of hands-on research experience (PhD or equivalent preferred) in machine learning, deep learning, generative models, agent/rl systems or related domains., • A strong track record of research excellence, including publications in top-tier ML/AI venues (NeurIPS, ICML, ICLR, ACL, etc.)., • Experience and track of recording in landing major research impacts in a fast-paced environment, • Experience leading or managing research teams. You're excited to mentor, coach and develop talent., • Excellent written and verbal communication skills. You are able to articulate research ideas and outcomes to both technical and non-technical stakeholders., • Hands-on experience building and deploying agent-based, tool-augmented, or workflow-driven LLM systems in enterprise environments, • Prior ownership of enterprise AI platforms, internal ML products, or customer-facing AI services at scale About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at . Please see the United States Department of Labor's ___ for additional information. We comply with the United States Department of Labor's ___. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our ___ for additional information.

About Diversified: Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back. What to Expect: At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you. As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion. IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED. How You'll Contribute: The Senior Commissioning Engineer (CX) is a key member of the post-sales Engineering group within the Electronic Security Systems (ESS) team, serving as lead engineer on commercial & federal design projects. The CX supports programming and commissioning project lifecycles, from initial sales concepts after design development, construction documentation, and construction administration. Acting as a technical resource, the CX engineer ensures client and system requirements are met and collaborates with cross-functional teams to deliver effective solutions. The role is supported by Solutions Architects and Team Supervisor, with guidance provided by the Director of ESS Engineering. The CX will hold both primary and supporting responsibilities on complex ESS projects and reports directly to the Director of ESS Engineering. What You'll Do: • Conduct pre-deployment testing and validation of electronic security systems to ensure readiness for field deployment., • Perform quality reviews of security drawings and documentation to support accurate and efficient installation., • Complete site surveys and captured field conditions using Bluebeam to inform design and installation activities., • Configure security hardware, including assigning camera IP addresses, updating access control board firmware, uploading Cisco switch configurations, and programming door devices within access control software., • Diagnose and resolved issues with cameras, access-controlled doors, and network switches to maintain system performance., • Configure security intrusion systems, DMP and Bosch environments., • Develop and/or maintain ACS, VSS, IDS programming matrix documents that are used for field and system functionality., • Apply drawing markups in Bluebeam and maintained detailed programming sheets for device configuration and tracking., • Lead system commissioning efforts in collaboration with customer testing representatives to verify full system functionality., • Manage concurrent project tasks while maintaining timelines, documentation accuracy, and technical quality., • Communicate complex technical information clearly to stakeholders through both written and verbal channels, • Occasional travel to client sites is required to resolve project escalations and provide customer consultation. 25-50% Travel. What You'll Bring: Education & Certifications: • High School Diploma/ GED, • Associates Degree or equivalent experience preferred Required Skills/Qualifications: • 5-7 years' experience as a Commissioning Engineer in an Electronic Security environment, • Proven experience leading engineering efforts within ESS domains such as access control, video surveillance, and intrusion detection systems., • Strong understanding of system integration, project engineering processes, programming and commissioning processes, and field-to-office feedback loops., • Skilled in process improvement methodologies, technical governance, and cross-functional coordination., • Effective communicator with the ability to engage internal teams, vendors, and executive stakeholders., • Analytical mindset with ability to interpret performance data, identify trends, and drive strategic improvements., • Demonstrated ability to coach, mentor, and lead engineering teams in a dynamic and evolving environment., • Experience managing vendor relationships and coordinating enterprise-level technology training., • Strong organizational and time management skills with a focus on operational efficiency and documentation quality., • Must be able to function in loud and professional environments., • Must be able to function in construction environments. Desired Skills/Qualifications: • Strong Security Systems, Information Technology, or related field preferred., • 5-7+ years of experience in ESS systems design, integration, or engineering required., • Familiarity with platforms such as Lenel, CCure, DMP, Honeywell, Brivo, Milestone, ExacqVision, Eagle Eye, Axis, and Hanwha., • Industry certifications in access control or video surveillance (e.g., Lenel, Milestone, CCure 9000, DMP etc.) are a plus., • Experience with enterprise-level networking and IP-based ESS system architecture., • Experience with Bluebeam Along with competitive compensation, you will be eligible for the following benefits: • Multiple medical plan options to suit your family's needs, • Dental (including orthodontic coverage) and vision plans, • Company paid Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, and Employee Assistance Plan (EAP), • Healthcare and Dependent Care Flexible Spending Accounts (FSA), • 401k with Employer Match, • Paid Time Off and Paid Holidays, • Voluntary Benefits: Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Term and Dependent Life and AD&D, and Legal Services, • Commuter Benefits Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law. We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered. If you require a reasonable accommodation to participate in the application or interview process due to a disability, please contact so we can assist you. Our compensation ranges reflect the cost of labor across several US geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

As the leading data and evaluation partner for frontier AI companies, Scale plays an integral role in understanding the capabilities and safeguarding AI models and systems. Building on this expertise, Scale Labs has launched a new team focused on policy research, to bridge the gap between AI research and global policymakers to make informed, scientific decisions about AI risks and capabilities. Our research tackles the hardest problems in agent robustness, AI control protocols, and AI risk evaluations to help governments, industry, and the public understand and mitigate AI risk while maximizing AI adoption. This team collaborates broadly across industry, the public sector, and academia and regularly publishes our findings. We are actively seeking talented researchers to join us in shaping this vision. As a Research Scientist working on Agent Robustness you will work on the fundamental challenges of building AI agents that are safe and aligned with humans. For example, you might: • Research the science of AI agent capabilities with a focus on how they relate to safety, risk factors, and methodologies for benchmarking them;, • Design and build harnesses to test AI agents' tendency to take harmful actions when pressured to do so by users or tricked into doing so by elements of their environment;, • Design and build exploits and mitigations for new and unique failure modes that arise as AI agents gain affordances like coding, web browsing, and computer use;, • Commitment to our mission of promoting safe, secure, and trustworthy AI deployments in the industry as frontier AI capabilities continue to advance., • Practical experience conducting technical research collaboratively. You should be comfortable building and leveraging agent scaffolding, designing evaluation harnesses, and quickly turning new ideas from the research literature into working prototypes., • Experience with post-training and RL techniques such as RLHF, DPO, GRPO, and similar approaches., • A track record of published research in machine learning, particularly in generative AI., • At least three years of experience addressing sophisticated ML problems, whether in a research setting or in product development., • Hands-on experience with agent evaluation frameworks such as SWE-bench, WebArena, OSWorld, Inspect, or similar tools. Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend. Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is:$197,400—$246,750 USD PLEASE NOTE:Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at . Please see the United States Department of Labor's ___ for additional information. We comply with the United States Department of Labor's ___. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our ___ for additional information.

Following a record-breaking Q4 2025-our strongest revenue quarter to date, with Enterprise delivering our largest bookings ever-we are accelerating enterprise adoption of frontier data and models through complex, production-grade AI agents. The Applied AI team works on the front lines of the AI revolution, partnering deeply with customers to identify high-impact business problems and build cutting-edge AI systems using Scale's proprietary research, data, and infrastructure-unlocking domain expertise through high-quality data and expert feedback. As Director of Applied AI, you will own the strategy, execution, and growth of a high-impact organization, working directly with some of the world's most sophisticated enterprises to translate generative AI breakthroughs into measurable business outcomes through team building, technical leadership, and deep customer partnerships. This role is ideal for a leader who thrives in ambiguity, understands both frontier GenAI capabilities and their limitations, and is motivated by turning research into durable, production-ready systems. • Drive enterprise impact with GenAI: Partner directly with customers to identify high-leverage opportunities for generative AI, design solutions, and deliver production systems that create clear business value., • Lead and scale a GenAI-native Applied AI organization: Build, mentor, and manage multiple teams of Applied AI Engineers and ML Engineers who are native to modern GenAI technologies, agentic systems, and multimodal models., • Set technical and strategic direction: Define best practices for agent development, evaluation, deployment, and iteration across customer engagements and internal product efforts., • Bridge frontier research to real-world applications: Translate advances in LLMs, multimodal models, and agentic workflows into practical, scalable solutions across industries., • Discover model limitations and inspire innovation: Identify failure modes, inefficiencies, and gaps in current models; use these insights to influence internal research, product roadmaps, and customer strategy., • Partner cross-functionally: Work closely with Product, Research, Sales, and Leadership to shape Applied AI offerings, prioritize investments, and guide long-term platform evolution., • Influence the broader AI ecosystem: Represent Scale's Applied AI capabilities with customers and partners, and help position Scale as a trusted leader in enterprise GenAI deployment., • 8+ years of experience building, deploying, and scaling ML systems in production, including Enterprise-grade Gen AI and agentic applications, • 6+ years of people leadership experience, including managing managers and leading multi-team organizations delivering customer-facing AI products, • Deep applied expertise in Gen AI, including LLM-based systems, agent orchestration, evaluation and reliability frameworks, and production system design, • Experience owning end-to-end AI product delivery-from problem definition and technical architecture to deployment, iteration, and scaling, • Strong technical judgment across software engineering, system design, and applied ML fundamentals, • Exceptional communication and stakeholder management skills, with the ability to influence executives, customers, and cross-functional partners, • Bachelor's degree required; Master's or PhD in Computer Science or a related field strongly preferred, • Hands-on experience building and deploying agent-based, tool-augmented, or workflow-driven LLM systems in enterprise environments, • Prior ownership of enterprise AI platforms, internal ML products, or customer-facing AI services at scale, • Proven track record of partnering directly with enterprises to identify high-impact use cases and deliver measurable business outcomes As Director of Applied AI, you will play a critical role in shaping how enterprises adopt, deploy, and trust generative AI at scale. You will build and lead teams that set the standard for applied GenAI and agentic systems, translate frontier capabilities into reliable, production-ready solutions, and deliver measurable business impact for customers. By uncovering model limitations and guiding how AI is applied in real-world environments, you will influence both product direction and the next wave of enterprise AI innovation. Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend. Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is:$285,200—$356,500 USD PLEASE NOTE:Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at . Please see the United States Department of Labor's ___ for additional information. We comply with the United States Department of Labor's ___. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our ___ for additional information.