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Job Description:\n\nRegional Practice Operations ManagerMulti-Site Medical Group\nCompany: TRUE HEALTH NYEmployment Type: Full-TimeCompensation: $82,000–$95,000 annually, based on experiencePotential Bonus: Eligibility for a performance-based bonus, subject to company policy and achievement of defined operational goalsLocations: Williston Park, Great Neck, Fresh Meadows and Brooklyn, New YorkReports To: Chief Operating Officer and PresidentTravel: Regular travel between all assigned practice locations is requiredAbout TRUE HEALTH NY\nTRUE HEALTH NY is a growing multi-site medical group providing obstetrics and gynecology, primary care and related healthcare services across Long Island, Queens and Brooklyn.\nWe are seeking an experienced, hands-on Regional Practice Operations Manager to oversee the daily non-clinical operations of our medical offices. This person will supervise site leads, establish consistent operating standards, improve staff accountability and ensure that each location is properly staffed, organized and prepared to serve patients.\nThis is not a desk-only administrative position. The Regional Practice Operations Manager must regularly visit the practices, observe operations firsthand, coach employees, address recurring performance issues and follow through until problems are resolved.Position Summary\nThe Regional Practice Operations Manager is responsible for the consistent and effective operation of multiple medical practice locations.\nThe manager supervises and supports designated site leads, reviews attendance and operational exceptions, coordinates staffing, monitors patient flow, handles escalated administrative issues and reports weekly to executive leadership.\nThe successful candidate will be organized, direct, fair and comfortable holding employees accountable. The manager must be capable of balancing patient service, staff management, provider support, compliance and operational efficiency in a fast-paced healthcare environment.Essential ResponsibilitiesMulti-Site Operational Leadership\n\n \n Oversee daily administrative and operational performance across all assigned medical offices.\n \n Travel regularly between practice locations to conduct site reviews and provide in-person management support.\n \n Ensure that each office opens on time, is appropriately staffed and is operationally ready before the first scheduled patient.\n \n Standardize front-desk, medical-assistant and office-support workflows across locations.\n \n Identify recurring operational failures and implement practical corrective plans.\n \n Maintain visible leadership presence rather than managing locations exclusively by telephone or email.\n \n Escalate significant operational, staffing, clinical-safety or compliance concerns to executive leadership promptly.\nSupervision of Site Leads\n\n \n Directly supervise designated site leads at each practice location.\n \n Establish clear daily, weekly and monthly expectations for site leads.\n \n Conduct regular individual and group meetings with site leads.\n \n Review site-lead reports, attendance exceptions, staffing concerns and unresolved patient-service issues.\n \n Coach site leads on communication, documentation, delegation and employee accountability.\n \n Evaluate whether site leads are completing assigned duties accurately and consistently.\n \n Recommend additional training, performance improvement or reassignment when a site lead is not meeting expectations.\n \n Provide input concerning promotions, disciplinary action and continued employment.\nAttendance and Timekeeping Oversight\n\n \n Monitor employee attendance, punctuality, call-outs, missed punches, unapproved early departures and schedule deviations.\n \n Ensure that site leads document attendance exceptions consistently and in real time.\n \n Review timekeeping reports and compare reported hours with assigned schedules when necessary.\n \n Follow up on repeated attendance or timekeeping violations.\n \n Conduct initial coaching conversations and document the discussion.\n \n Coordinate formal corrective action with executive leadership and human resources.\n \n Ensure that attendance standards are applied consistently across employees and locations.\n \n Escalate provider attendance concerns to executive leadership rather than independently changing provider compensation or employment terms.\nStaffing and Schedule Coordination\n\n \n Review staffing needs across all locations and coordinate appropriate coverage.\n \n Address unexpected absences, staffing shortages and scheduling conflicts.\n \n Work with leadership to determine when temporary coverage, overtime, schedule changes or new hiring are necessary.\n \n Help ensure that front-desk and clinical-support staffing matches scheduled patient and provider volume.\n \n Participate in interviewing, selecting, onboarding and evaluating administrative and clinical-support employees.\n \n Coordinate employee training and cross-training between locations.\n \n Maintain reasonable backup coverage plans for critical positions.\n \n Monitor excessive overtime, inefficient scheduling and unnecessary staffing costs.\nProvider and Clinical-Team Support\n\n \n Support providers by ensuring that offices are properly staffed, supplied and operationally organized.\n \n Address non-clinical workflow problems that interfere with provider productivity or patient care.\n \n Coordinate provider schedule changes with authorized leadership and scheduling personnel.\n \n Monitor whether staff are prepared for scheduled appointments, procedures and clinic sessions.\n \n Help resolve administrative barriers affecting patient flow, room turnover, documentation routing or follow-up work.\n \n Communicate professionally with physicians, advanced-practice providers, sonographers, medical assistants and administrative employees.\n \n Respect clinical authority and avoid directing independent medical judgment or patient-care decisions.\nPatient Experience and Service Recovery\n\n \n Monitor patient wait times, front-desk service, telephone responsiveness and complaint trends.\n \n Investigate escalated administrative complaints and obtain relevant information from the involved employees.\n \n Provide professional service recovery within established company authority.\n \n Escalate clinical complaints, potential patient-safety events and legal threats immediately.\n \n Ensure patient concerns are documented, routed and followed through to resolution.\n \n Coach employees on respectful communication, professionalism and de-escalation.\n \n Identify recurring patient-experience problems and recommend workflow improvements.\nWorkflow and Performance Management\n\n \n Observe office workflows and identify delays, duplication, unclear responsibilities and preventable errors.\n \n Implement approved standard operating procedures consistently across sites.\n \n Monitor task completion, work queues and operational follow-up.\n \n Establish clear ownership for unresolved administrative tasks.\n \n Conduct routine operational audits and follow up on deficiencies.\n \n Help improve patient throughput, room utilization and staff productivity without compromising safety or service.\n \n Hold employees accountable for assigned tasks and deadlines.\n \n Recognize and reinforce strong performance as well as address deficient performance.\nCompliance and Risk Management\n\n \n Reinforce compliance with company policies, HIPAA, OSHA, infection-control requirements and patient-privacy standards.\n \n Ensure that confidential employee and patient information is handled appropriately.\n \n Report suspected privacy, safety, harassment, retaliation, fraud or compliance violations promptly.\n \n Confirm that required workplace notices, logs, emergency information and operational materials are maintained.\n \n Coordinate with leadership regarding incident reports, employee injuries and safety concerns.\n \n Support readiness for payer reviews, regulatory inspections and internal audits.\n \n Do not independently provide legal, clinical or human-resources determinations outside the position’s authority.\nSupplies, Facilities and Vendor Coordination\n\n \n Monitor medical and office supply availability across locations.\n \n Help prevent unnecessary emergency ordering, stockouts, waste and uncontrolled purchasing.\n \n Coordinate approved maintenance and repair requests.\n \n Follow up with vendors and internal contacts until operational problems are resolved.\n \n Escalate urgent facility, equipment, security or safety concerns immediately.\n \n Verify that offices are maintained in a clean, professional and patient-ready condition.\n \n Monitor recurring facility or vendor problems and recommend longer-term solutions.\nReporting and Communication\n\n \n Submit a structured weekly operations report to the Chief Operating Officer.\n \n Report attendance exceptions, staffing gaps, patient complaints, site-lead performance and unresolved risks.\n \n Maintain an action-item list with responsible owners and completion deadlines.\n \n Provide clear information supported by documentation rather than assumptions or incomplete verbal reports.\n \n Communicate urgent issues immediately rather than waiting for the weekly report.\n \n Participate in recurring leadership and operations meetings.\n \n Track whether previously identified problems were actually corrected.\nWeekly Reporting Expectations\nThe Regional Practice Operations Manager will provide a weekly report addressing:\n\n \n Staffing vacancies and coverage issues\n \n Attendance and punctuality exceptions\n \n Missed punches and timekeeping concerns\n \n Site-lead performance\n \n Provider schedule disruptions\n \n Patient complaints and service-recovery cases\n \n Wait-time and patient-flow concerns\n \n Open maintenance and facility issues\n \n Supply or inventory concerns\n \n Employee coaching and corrective-action matters\n \n Compliance or safety incidents\n \n Unresolved operational risks\n \n Decisions or support required from executive leadership\n \n Status of prior action items\nPerformance Measures\nPerformance will be evaluated using factors such as:\n\n \n Timely opening and operational readiness of each location\n \n Reduction in unexplained attendance and timekeeping exceptions\n \n Accuracy and timeliness of site-lead reporting\n \n Adequacy of staffing coverage\n \n Resolution time for operational problems\n \n Reduction in repeated patient complaints\n \n Improvement in patient flow and wait-time performance\n \n Completion of employee coaching and follow-up\n \n Compliance with approved policies and procedures\n \n Control of overtime, staffing inefficiency and avoidable supply costs\n \n Completion of assigned projects and corrective-action plans\n \n Responsiveness and quality of communication with leadership\nManagement Authority\nThe Regional Practice Operations Manager is authorized to:\n\n \n Assign and prioritize routine operational work.\n \n Direct site leads and administrative or clinical-support employees regarding approved workflows.\n \n Conduct coaching and performance discussions.\n \n Document policy and performance concerns.\n \n Request explanations and supporting documentation for attendance or operational exceptions.\n \n Recommend hiring, promotion, discipline, reassignment or termination.\n \n Coordinate emergency coverage and approved operational schedule changes.\n \n Escalate unresolved issues to executive leadership and human resources.\n\nUnless specifically delegated in writing, the manager may not independently:\n\n \n Hire or terminate an employee.\n \n Change an employee’s compensation.\n \n Suspend an employee without approval.\n \n Modify provider contracts or compensation.\n \n Approve material unbudgeted expenses.\n \n Make clinical decisions or direct a licensed provider’s medical judgment.\n \n Promise refunds, settlements or legal resolutions.\n \n Disregard company, regulatory or employment-law requirements.\nRequired Qualifications\n\n \n At least five years of progressively responsible medical-practice, ambulatory healthcare or outpatient operations experience.\n \n At least two years of direct employee-supervision or management experience.\n \n Demonstrated experience overseeing more than one office, department or operating unit.\n \n Experience managing front-desk, scheduling, medical-assistant or clinical-support operations.\n \n Experience addressing attendance, performance and employee-accountability concerns.\n \n Working knowledge of medical-office workflows, patient confidentiality and healthcare compliance expectations.\n \n Ability to travel regularly between Long Island, Queens and Brooklyn practice locations.\n \n Strong written, verbal and interpersonal communication skills.\n \n Ability to organize competing priorities and follow through without continuous executive supervision.\n \n Strong judgment and the ability to distinguish routine operating matters from issues requiring escalation.\n \n Proficiency with Microsoft Office or Microsoft 365 applications.\n \n Ability to review schedules, timekeeping reports, operational reports and basic performance data.\nPreferred Qualifications\n\n \n Bachelor’s degree in healthcare administration, business administration, management or a related field.\n \n Experience managing four or more outpatient medical locations.\n \n Experience in obstetrics and gynecology, primary care or a multi-specialty medical group.\n \n Experience with eClinicalWorks or a comparable electronic health-record system.\n \n Experience with ADP or another workforce-management and payroll platform.\n \n Experience implementing standard operating procedures and performance dashboards.\n \n Familiarity with revenue-cycle workflows, payer requirements and medical-practice financial performance.\n \n Professional certification such as CMPE, FACMPE, CPPM or a related healthcare-management credential.\nSchedule and Availability\nThis is a full-time management position. The usual schedule is expected to be Monday through Friday; however, the manager must be available to visit locations based on practice operating hours and business needs.\nOccasional early-morning, evening or Saturday availability may be required for office openings, staff training, urgent coverage, investigations or operational follow-up.\nThe position requires reliable transportation and regular travel between assigned practice locations.Physical and Work Requirements\n\n \n Ability to travel between multiple medical offices.\n \n Ability to remain on site and move throughout a medical office for operational observation.\n \n Ability to use a computer and telephone for extended periods.\n \n Ability to communicate effectively in person, by telephone and electronically.\n \n Ability to occasionally lift or move ordinary office supplies and materials, with reasonable accommodation where applicable.\nCompensation and Benefits\nThe anticipated annual salary range for this position is $82,000–$95,000. The final salary will be based on relevant experience, demonstrated multi-site management abil

Job Description CCM/RPM The ideal candidate works in collaboration and continuous partnership with chronically ill patients and their family/caregiver(s), clinic/hospital/specialty provider and staff, and community resources in a team We are seeking a bilingual and remote care manager to join our rapidly growing team at Preventel Health performing Chronic Care Management (CCM), Remote Patient Monitoring (RPM) and Behavioral Health Integration (BHI) by telephonically delivering health and wellness calls to assigned patients. Responsibilities: Remotely providing basic patient coaching and care to improve patient outcomes Develop a care plan with the patient, family/caregiver(s) and provider Monitor patient outcomes, adherence to care plans, evaluate effectiveness, monitor patient progress in a timely manner and facilitate changes as needed Coaching and educating patients on improving their Chronic Conditions, preventive care and physician directives Telephone outreach to English and Spanish-speaking patients Facilitate CCM, RPM and BHI program enrollment Concise and accurate documentation Cultivate and support the primary care providers with timely communication, inquiry follow-up, and integration of information into the care plan regarding transitions-in-care and referral Requirements: Must be minimally licensed MA in FLORIDA Must have good customer service skills Prefer Bilingual (Spanish) Knowledgeable with Microsoft Office Reliable Computer with internet COMPENSATION: Based on a base plus incentive model.

Job Description Benefits/Perks • Competitive Compensation, • Great Work Environment, • Career Advancement OpportunitiesJob SummaryWe are seeking a Medical Biller / Front dek manager to join our outpatient cardiology clinic in uptown manhattan! As a Medical Biller, you will be working closely with patient, staff and the doctor to answer questions related to billing, processing all forms needed for insurance billing purposes, and collecting necessary documentation from clients. You will also assist other Medical Billers with follow-up inquiries to clients, communicate with physicians' offices and hospitals to obtain records, and accurately record patient information. The ideal candidate has excellent attention to detail, strong customer service skills, and is comfortable spending much of the day on the phone. Responsibilities • Assist with processing insurance claims through both private insurance and Medicaid/Medicare, • Note and process all necessary forms from the insurance, • Assist patients in navigating the billing and insurance landscape, including collecting all necessary forms and signatures, • Work with doctor’s offices and hospitals to obtain charge information and billing details, • Enter all billing and payment information into the system properly and without errors, • Follow up with clients and payments, as needed, • Answer phones, assist clients with questions, take messages, and screen calls, • Maintains the highest level of confidentialityQualifications, • Strong customer service skills, • Previous experience with medical coding or billing desired, • Strong organization skills, • Excellent attention to detail

Job Description CCM/RPM The ideal candidate works in collaboration and continuous partnership with chronically ill patients and their family/caregiver(s), clinic/hospital/specialty provider and staff, and community resources in a team We are seeking a bilingual and remote care manager to join our rapidly growing team at Preventel Health performing Chronic Care Management (CCM), Remote Patient Monitoring (RPM) and Behavioral Health Integration (BHI) by telephonically delivering health and wellness calls to assigned patients. Responsibilities: • Remotely providing basic patient coaching and care to improve patient outcomes, • Develop a care plan with the patient, family/caregiver(s) and provider, • Monitor patient outcomes, adherence to care plans, evaluate effectiveness, monitor patient progress in a timely manner and facilitate changes as needed, • Coaching and educating patients on improving their Chronic Conditions, preventive care and physician directives, • Telephone outreach to English and Spanish-speaking patients, • Facilitate CCM, RPM and BHI program enrollment, • Concise and accurate documentation, • Cultivate and support the primary care providers with timely communication, inquiry follow-up, and integration of information into the care plan regarding transitions-in-care and referral Requirements: • Must be mininally licensed RN COLORADO, • Must have good customer service skills, • Prefer Bilingual (Spanish), • Knowledgeable with Microsoft Office, • Reliable Computer with internet COMPENSATION: Based on a base plus incentive model.

Job Description Mental Health Clinician – School Satellite A31 – MHOTRS Clinic • Far Rockaway, New York • Full-Time Posted: November 2, 2026 | Application Deadline: December 14, 2026 Department: A31 – MHOTRS Clinic Reports To: Clinical Manager Location: Far Rockaway, New York Salary: $70,000 Employment Type: Full-Time About Us Founded as an orphanage in 1831, Rising Ground has been at the forefront of evolving community needs. Driven by the belief that each of us can thrive when life has hope and opportunity, Rising Ground provides caring support and proven paths to positive change, helping children, adults, and families rise above adversity, and each year, Rising Ground is a positive force in the lives of more than 72,000 individuals annually. We do this through 101 programs across 138 sites, throughout New York City and Westchester. Our strong belief and commitment to diversity is shown not just through our work with supported persons but is integral to the building of a strong staff that reflects the communities we serve. Rising Ground is headquartered in New York City. Role Overview As a Mental Health Clinician in the School Satellite program, you will provide mental health assessments and treatment to students and their families across multiple school settings. You will become an integral part of the school communities, delivering direct clinical services and other needed supports. Key Responsibilities • Provide school-based mental health services to students in assigned schools., • Conduct intake and ongoing mental health assessments as needed., • Provide individual and group counseling to assigned students., • Conduct family sessions when indicated to support students’ clinical treatment., • Participate in appropriate meetings and supervision., • Maintain timely, thorough, youth-centered clinical documentation in an electronic health record., • Refer students to other services as needed., • Manage an active client caseload and provide regular and as-needed clinical services. Perform other related duties as assigned by the supervisor. This description does not cover every activity, duty, or responsibility required for this position. Duties, responsibilities, and activities may change at any time, with or without notice. Required Qualifications Required • Valid New York State clinical license (LCSW, LMSW, LCAT, LMFT, or LMHC); limited permit holders will also be considered., • Knowledge of family systems., • Strong writing, oral communication, and interpersonal skills., • Ability to work independently and strong computer literacy., • Availability for occasional evening and Saturday hours. Preferred • Previous clinical experience, especially in a school setting., • Spanish-speaking skills. Supervisory Responsibility • No supervisory responsibilities. Work Environment • Assigned schools, corporate office, field, and clinic settings in Far Rockaway, New York. Position Type/Expected Hours of Work This is a full-time, exempt position, Monday through Friday during school hours, within assigned DOE schools. Other clinical work will be assigned when schools are closed. Occasional evening and Saturday availability is required. Benefits & Compensation • Competitive salary structure, • Health, dental, and vision insurance, • 401(k) with company match, • PTO policy (11 Paid Holidays, Paid Sick Time, Paid Vacation & Paid Personal Days) Additional Requirements • Authorization to work in the U.S., • Ability to work in person in New York City., • Ability to travel to other Rising Ground sites, if required., • Ability to travel within the community and conduct visits. Equal Employment Opportunity It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Bonus based on performance, • Competitive salary, • Dental insurance, • Employee discounts, • Health insurance, • Paid time off, • Vision insurance RECOVRY Physical Therapy is seeking a friendly, organized, detail-oriented, and highly motivated Office Manager to lead the front office operations of our Garden City location. This is not just a front desk position. This role is for someone who can take ownership of the patient experience, manage administrative systems, communicate clearly with patients, and help the office run smoothly each day. The ideal candidate is professional, confident, compassionate, and able to explain insurance benefits in a clear, transparent, and reassuring way. As the first point of contact for many patients, you will play a major role in helping people understand their care options, financial responsibilities, insurance benefits, and the value of receiving high-quality physical therapy at RECOVRY. Key Responsibilities Patient Experience & Front Office Management • Greet patients warmly and create a welcoming, professional environment, • Answer phone calls, respond to inquiries, and direct calls appropriately, • Schedule, confirm, and reschedule patient appointments, • Manage the daily patient flow and keep the schedule organized, • Maintain a clean, organized, and professional front desk and waiting area, • Support the clinical team with administrative needs throughout the day, • Help create a high-end, service-focused experience for every patientInsurance Verification & Patient Communication, • Verify patient insurance benefits accurately and efficiently, • Clearly explain insurance benefits, out-of-network benefits, deductibles, visit limits, co-pays, co-insurance, and patient responsibility, • Help patients understand the difference between insurance coverage and actual out-of-pocket costs, • Communicate our payment options and care model with confidence and transparency, • Assist patients who may be confused, frustrated, or hesitant about insurance or cost, • Help convert patient inquiries into scheduled evaluations by clearly explaining the value of our services, • Assist with prior authorizations, insurance documentation, and claim-related follow-up as neededBilling, Payments & Administrative Support, • Collect co-pays, patient balances, and payments at time of service, • Process payments and maintain accurate billing/payment records, • Ensure patient paperwork, intake forms, insurance information, and authorizations are complete and up to date, • Maintain patient records with confidentiality, accuracy, and HIPAA compliance, • Communicate with billing team members regarding insurance issues, patient balances, and missing information, • Monitor outstanding administrative tasks and follow through until completedLeadership & Office Accountability, • Take ownership of the front office experience and daily administrative workflow, • Help train, guide, and support front desk staff as the office grows, • Identify areas where systems, communication, or patient experience can be improved, • Ensure office policies and procedures are followed consistently, • Help reduce scheduling gaps, missed appointments, and patient confusion, • Communicate effectively with management and clinical leadershipRequirements, • High school diploma or equivalent required; additional education in healthcare administration, business, or medical office management is a plus, • Previous experience in a medical office, physical therapy clinic, chiropractic office, dental office, or healthcare setting preferred, • Strong understanding of insurance verification, benefits, deductibles, co-insurance, co-pays, and patient responsibility, • Ability to explain insurance and financial information clearly and confidently to patients, • Strong customer service, communication, and interpersonal skills, • Organized, detail-oriented, reliable, and able to multitask in a fast-paced environment, • Comfortable with phone calls, patient conversations, scheduling, payments, and administrative follow-up, • Proficiency with EMR systems, Microsoft Office, and general computer systems, • Professional attitude, strong work ethic, and ability to take initiative, • Leadership or office management experience is strongly preferredIdeal Candidate The ideal candidate is someone who enjoys working with people, takes pride in organization, and understands that the front office plays a major role in the success of the practice. We are looking for someone who can help patients feel comfortable, informed, and confident in their decision to begin care with us. This person should be able to communicate insurance benefits in a way that is honest, clear, and easy for patients to understand. We want someone who can build trust with patients, reduce confusion, and help them see the value in investing in their health. Compensation • Competitive salary based on experience and qualifications, • Higher compensation available for candidates with strong medical office management, insurance verification, billing, and patient communication experienceBenefits, • 401(k), • 401(k) matching, • Competitive pay based on experience, • Dental insurance, • Health insurance, • Paid time off and holidays, • Performance bonus, • Vision insuranceSchedule, • Full-time position, • In-person role at our Garden City, NY officeWhy Join RECOVRY Physical Therapy RECOVRY Physical Therapy is a high-quality, patient-centered physical therapy practice focused on delivering an exceptional experience from the first phone call through the entire course of care. We are looking for someone who wants to be a key part of our team, take ownership of the office experience, and help patients feel supported every step of the way.

Job Description TRUE HEALTH NY Job Description: Medical Assistant – Float (Internal Medicine & OB/GYN) Brooklyn • Queens • Long Island | Version: March 03, 2026 Position Details Job Title Medical Assistant – Float (IM + OB/GYN) Department Clinical Operations Reports To Site Manager (day-to-day) and Regional Clinical Operations Lead FLSA Status Non-Exempt (Hourly) Work Locations True Health NY sites across Brooklyn, Queens, and Long Island (as assigned) Schedule Full-time preferred (40 hours/week). Occasional early/late shifts and Saturdays based on coverage needs. Travel Requirement Required; must be able to travel between sites with short notice per staffing needs. Compensation (Recommended for NY Market – Float Role) Component Amount Notes Base Hourly Rate (Float Role) $26.00–$32.00 per hour Placement based on experience, certifications, and IM/OB competency. Saturday Premium +$2.00 per hour Applies to scheduled Saturday shifts. Quarterly Float Reliability & Impact Bonus Up to $600 per quarter Based on attendance/punctuality, coverage participation, and quality checklist. Last-Minute Coverage Premium $50 per shift Applies when accepting a coverage assignment with <24 hours notice (excluding manager-approved emergencies). Pay Transparency Note Range shown The final offer is determined by skills, experience, and operational need, and complies with NY pay transparency requirements. Position Summary The Medical Assistant (MA) Float supports Internal Medicine and OB/GYN providers across True Health NY sites. This role covers planned PTO, unplanned call-outs, and high-volume clinic days while ensuring consistent patient flow, accurate documentation, and an excellent patient experience. The Float MA is expected to adapt quickly to different site layouts, provider preferences, and schedules while following True Health standard workflows. Key ResponsibilitiesA. Patient Rooming and Clinical Support (All Sites) • Prepare exam rooms, sanitize/turn over rooms between patients, and maintain supply levels., • Bring patients back, verify identity, and confirm reason for visit., • Obtain and document vitals; recognize and escalate abnormal findings to clinical leadership/provider., • Medication reconciliation, allergy verification, and preferred pharmacy confirmation., • Assist providers during exams/procedures as needed (within MA scope and training)., • Provide patient instructions per provider direction and ensure clear after-visit next steps.B. Internal Medicine Support, • Perform point-of-care testing (POCT) per policy (e.g., urine dip, rapid tests) and document results accurately., • Perform EKG set-up/capture when trained and assigned., • Collect and process specimens per labeling and chain-of-custody standards; coordinate lab pickup workflows., • Support immunization/injection workflows as permitted by standing orders and site policy (if applicable).C. OB/GYN Support, • Set up OB/GYN exam rooms (speculums, pap supplies, swabs, kits) and ensure chaperone readiness., • Assist with pelvic exams and specimen collection workflows (pap, swabs) and ensure correct labeling and routing., • Support procedures by preparing equipment/supplies and assisting with room readiness (e.g., IUD/Nexplanon set-up per policy)., • Support pregnancy visit workflows (intake steps, urine dip/POCT as applicable, patient instruction packets).D. Documentation and EHR Tasks, • Document vitals, POCT results, intake information, and other assigned elements in the EHR., • Scan/index outside records, consents, and forms accurately and route to the correct queues., • Support provider/staff task queues as assigned (results routing, follow-up tasks, referrals tracking).E. Float Coverage Expectations, • Travel to assigned sites across Brooklyn, Queens, and Long Island; arrive ready to support clinic flow immediately., • Maintain consistent True Health standards while adapting to site-specific workflows and provider preferences., • Communicate clearly with site leadership regarding priorities, procedure schedules, and any operational risks.Standard Daily Workflow (Step-by-Step), • Clock in and join site huddle (5–10 minutes): review provider schedules, procedures, staffing gaps, and priorities., • Room readiness check: supplies, labels, POCT inventory, chaperone needs, and equipment functionality., • Room patients: verify identity, collect chief complaint, take and document vitals, reconcile meds/allergies, and prepare patient for provider., • Assist during visit: chaperone as needed; support procedures; collect specimens and document POCT results per protocol., • After-visit: provide instructions per provider direction; label and route specimens; coordinate lab pickup; schedule next steps if assigned., • Between patients: maintain task queue, scan/index documents, restock rooms, and keep turnover consistent., • End-of-day closeout: reconcile specimens and pending labs, restock key supplies, close tasks, and provide handoff notes to site leadership.QualificationsRequired, • High school diploma or GED required., • Minimum 1 year of experience as a Medical Assistant (Internal Medicine and/or OB/GYN preferred)., • Ability and willingness to travel between Brooklyn, Queens, and Long Island locations., • Strong communication skills, reliability, and comfort working in a fast-paced clinical environment.Preferred, • CMA/RMA/NCMA certification preferred., • Phlebotomy, EKG, and/or OB/GYN procedure support experience preferred., • Bilingual abilities preferred based on patient population needs.Performance Expectations, • Clinic flow support: on-time rooming and efficient turnover to reduce bottlenecks., • Quality and safety: accurate vitals and specimen labeling; adherence to infection control standards., • Patient experience: professional communication and respectful, culturally competent care., • Reliability: attendance, punctuality, and responsiveness to coverage needs., • Cross-training: completion of Float competency checklist and site manager sign-offs.Physical Requirements, • Standing/walking for most of the shift; frequent bending and reaching., • Ability to lift and carry up to approximately 25 lbs., • Ability to

Job Description JOB DESCRIPTION Medical Assistant (OB-GYN & Internal Medicine) Home Base Site + Float Support | Clinical Role with Clerical/Front Desk Coverage as Needed Employment Type: Full-Time / Part-Time (based on clinic need) Locations: Queens, Long Island (home base assigned; occasional float support may be required) Reports To: Nurse Manager, Practice Manager About TRUE HEALTH NY TRUE HEALTH NY is a multi-site outpatient medical group providing OB-GYN/Women's Health and Internal Medicine/Primary Care services across New York. We are committed to equitable, high-quality, patient-centered care and efficient clinic operations. Position Summary The Medical Assistant (MA) is a key member of the care team responsible for supporting providers and nursing staff in delivering high-quality clinical care. This position is primarily clinical, with clerical and front desk coverage responsibilities as needed to support patient flow and clinic operations. The MA will be assigned a home base location and may be asked to float to other sites occasionally based on staffing and operational needs. Essential Duties & ResponsibilitiesA) Clinical Responsibilities (Primary) • Room patients efficiently; support a busy outpatient schedule and maintain clinic flow., • Obtain and document vital signs, chief complaint, medications, allergies, and relevant history in the EMR., • Prepare patients for provider visits and ensure readiness for exams and procedures., • Assist providers with OB-GYN and Internal Medicine care, including (as applicable):, • Pap smears, pelvic exams, prenatal visits, and chaperoning sensitive exams., • Injections/immunizations and TB testing (PPD) per protocol., • EKGs and point-of-care testing (e.g., urine dip, urine pregnancy test)., • Specimen collection, labeling, handling, and preparing labs for pickup/processing., • Provide patient education within scope (pre-test instructions, procedure expectations, follow-up steps)., • Maintain clinical supplies and exam rooms: stock rooms, rotate supplies, check expiration dates, and keep rooms clean and ready., • Follow HIPAA, OSHA, infection control, and organizational policies at all times.B) Clerical & Front Desk Coverage (As Needed) When patient volume or staffing requires, the MA may provide cross-coverage to support front office operations, including: • Greet patients professionally and maintain a calm, respectful patient experience., • Support check-in/check-out, patient registration updates, and demographic verification., • Collect and verify insurance information; assist with eligibility verification as trained., • Obtain signatures for required forms/consents and ensure documents are scanned into the EMR., • Schedule appointments according to clinic guidelines and provider templates., • Perform reminder calls, follow-up calls, and no-show outreach when assigned., • Scan/fax/upload records and perform basic clerical tasks needed for daily operations. Note: Front desk support is not the primary function of this role, but the MA must be willing and able to assist as needed to keep the clinic running smoothly. C) Teamwork, Flexibility & Operations • Work collaboratively with providers, nursing, ultrasound (if applicable), and front desk teams., • Communicate clearly and respectfully with patients and coworkers., • Support clinic opening/closing duties as assigned., • Assist with quality initiatives, audits/logs, and workflow improvements as needed., • Float to other locations periodically (Queens/Brooklyn/Long Island) based on business need.Required Qualifications (Non-Negotiable), • High School Diploma or GED., • Graduate of an accredited Medical Assistant program and/or Medical Assistant certification (CMA/CCMA/RMA or equivalent)., • Current BLS/CPR certification (or ability to obtain within a specified timeframe)., • At least 1 year experience in a medical office/clinic setting (OB-GYN or Primary Care strongly preferred)., • Comfortable working in a fast-paced outpatient environment., • Strong professionalism: reliable attendance, punctuality, respectful communication., • Basic computer skills and comfort learning EMR systems.Preferred Qualifications (Strong Advantage), • Experience in OB-GYN/Women's Health and/or Internal Medicine., • EMR experience (eClinicalWorks or similar)., • Phlebotomy experience (if applicable to your sites)., • Bilingual (Spanish strongly preferred; other languages a plus)., • Experience supporting both clinical and front desk workflows in a high-volume clinic.Physical & Work Requirements, • Ability to stand/walk for extended periods and move between exam rooms., • Ability to lift/carry typical clinical supplies., • Comfort assisting with sensitive OB-GYN exams while maintaining privacy and professionalism.What Success Looks Like in This Role, • Patients are roomed on time; vitals and documentation are complete and accurate., • Providers are supported efficiently during exams and procedures., • Exam rooms are stocked, clean, and ready for the next patient., • When covering front desk, check-in/check-out stays smooth and professional. Equal Opportunity Employer: TRUE HEALTH NY provides equal employment opportunities without regard to race, color, religion, national origin, age, sex, disability, sexual orientation, gender identity, or any other protected status.

Assistant Manager Opportunity!. As our talented Assistant Manager at our growing clinic, you will lead an enthusiastic team to provide amazing experiences for our members and guests.

The Office Manager is responsible for leading the daily and administrative functions of the front office in the clinic setting. This position is in our office located at:. Conducts orientation and training on front office policies and procedures.

Are you looking for a dynamic workplace where you can truly make a difference? Do you thrive in an environment that values empathy, excellence, and consistency? If so, we want you to join our team as a highly skilled Manager at Massage Envy! As a Manager in our Garden City clinic, you will lead a talented team to deliver exceptional experiences for our members and guests. At Massage Envy, we believe in the importance of whole-body wellness, and we are dedicated to creating a strong workplace culture that reflects our core values. We offer a supportive environment where you can grow your leadership skills while enjoying fantastic benefits! Key Responsibilities: • Lead and motivate a high-achieving team to deliver outstanding service., • Foster a positive workplace culture that aligns with our core values., • Resolve conflicts and think on your feet to ensure smooth operations., • Communicate regularly with staff and regional directors about clinic performance. What We Offer: • Flexible schedule to maintain work-life balance., • Comprehensive health, dental, and vision insurance for full-time employees., • 401(K) plan to help you save for the future., • Sick pay for your well-being., • Employee discounts and paid training to enhance your skills., • Bonus pay opportunities to reward your hard work. Qualifications: • Preferred experience in commission-based sales and customer service., • Strong customer retention skills., • Proven leadership qualities to guide a team of associates., • Excellent communication skills for effective collaboration. Location: Garden City 680 Stewart Ave, Garden City, NY 11530, USA If you are a motivated individual ready to take on this exciting opportunity, apply now and help us create a loving and enthusiastic environment at Massage Envy!

Job DescriptionIf you have a passion for helping others and enjoy interacting with the general public, FYZICAL in Lake Success, the leading physical therapy company in the country, has a Customer Service Representative opening in Lake Success, NY that is a perfect fit for you! As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Customer Service Representative is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you. This excellent opportunity will not last long! Apply for FYZICAL's Customer Service Representative job opening today! We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Customer Service Representative, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth. Start down your exciting career path today by applying for our Customer Service Representative job opening!Responsibilities • Handle patient scheduling, appointments, multi-phone line, • Gather new patient data; keep track of all patient referrals, • Disseminate information to patients; act as a go-between for patients and physicians, • Send and keep a log of all reports sent to doctors, • Collect all payments; insurance verification, • Collect/open mail; distribute mail to proper areas/people, • Send benefits paperwork to billing companies, • Handle all scheduling and ensuing communication, • Answer phones, act as a patient liaison, answer any questions from potential or current patients, • Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations, • Collect new patient intake information; track all clinic referrals, • Fax reports to physicians; keep a log of incoming reports, • Verify Insurance and track insurance-covered visits; take co-payments, • Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company, • Communicate with the office manager and clinicians about scheduling/patient arrivalRequired Skills, • High school diploma or equivalent [GED]; College degree a plus for advancement.., • Valid driver's license and reliable transportation, • Great communicator and multi-tasker, detail-oriented, • Positive attitude, good work ethic, integrity and empathetic toward people that are in pain, • Up-to-date Driver's License and a dependable vehicle, • Excellent at handling details, communicating and multitasking, • Great demeanor, strong integrity and compassion

We're building a world of health around every individual shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger helping to simplify health care one person, one family and one community at a time. The purpose of a Medical Assistant at Oak Street Health is to gather all necessary medical information regarding our patients to ensure providers have the most accurate information available when making healthcare decisions. Medical Assistants (MA) report to the Practice Manager or Center Operations Specialist. They are a vital element of our model and important members of our Care Teams. Being an MA at Oak Street Health requires high levels of flexibility, energy, attention to detail, and problem solving skills. You will be expected to build relationships with Oak Street Health members. Medical Assistants will collaborate closely with their teammates to ensure an unmatched patient experience while driving clinical results. As an MA you will accomplish this by assisting in the assessment of patients' health conditions, through screenings and routine diagnostic testing performed during appointments. Responsibilities: • Ensure an efficient patient flow; room patients in a timely manner, complete vital signs, complete required screenings and complete medication reviews, • Inventory supplies and stock exam rooms, • Respond to patient requests for telephonic support (Lab results, faxing records to specialists, etc.), • In accordance with state regulations, MAs may administer vaccinations, perform point of care tests including but not limited to: A1C, spirometry, EKGs, blood draws for lab testing, etc., • Import required documents into EMR via scanning or PDF upload., • Participate in care team meetings to discuss patient care and clinic operations, • Process orders for durable medical equipment, • Request medical records from external providers as required by the provider, • As required, conduct routine quality control checks including infection control measures, equipment, and checks for expired medication and supplies and/or assist in maintaining center lab, • Other duties as assigned What we're looking for: Required Qualifications: • State or national certification (as required by state), or graduation from an accredited medical assistant course, • 1 year experience as a medical assistant, • CPR or BLS Certification, • Electronic Medical Record experience, • Computer skills: Ability to quickly navigate and use multiple computer programs to include, but not limited to: Gmail, MS Word or Google Docs, Excel or Google Sheets, etc., • Proficiency in non-English languages as required by the center's demographics., • US work authorization Strongly Preferred Qualifications: • Minimum of three years in a Medical Assistant role, • Successful mastery of the workflow in their previous MA position, • An appetite for expanded responsibilities, greater clinical experience, and a chance to truly make an impact in their patients' lives Preferred Qualifications: • 2 or more years of experience working with geriatric patients, • Phlebotomy Technician Certification Other Skills: • Problem-solving skills, professional accountability, and a flexible, positive attitude, • Strong communication skills and customer service orientation Anticipated Weekly Hours: 40 Time Type: Full time Pay Range: The typical pay range for this role is: $18.50 - $42.35. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full?time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well?being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Working in a dyad partnership with center clinicians, the Center Manager makes sure each clinic day runs smoothly, every provider is fully supported, and the center meets its financial and quality goals. The Center Manager runs the day to day business of a dermatology center and is accountable for f

Bond Vet is building the next generation of veterinary clinics from the ground up and we're looking for a collaborative Veterinary Clinic Manager to join our team. Our Veterinary Clinic Manager will lead our clinic team (technicians, assistants + care coordinators) and oversee day-to-day operations

Job Description CCM/RPM The ideal candidate works in collaboration and continuous partnership with chronically ill patients and their family/caregiver(s), clinic/hospital/specialty provider and staff, and community resources in a team We are seeking a bilingual and remote care manager to join our rapidly growing team at Preventel Health performing Chronic Care Management (CCM), Remote Patient Monitoring (RPM) and Behavioral Health Integration (BHI) by telephonically delivering health and wellness calls to assigned patients. Responsibilities: • Remotely providing basic patient coaching and care to improve patient outcomes, • Develop a care plan with the patient, family/caregiver(s) and provider, • Monitor patient outcomes, adherence to care plans, evaluate effectiveness, monitor patient progress in a timely manner and facilitate changes as needed, • Coaching and educating patients on improving their Chronic Conditions, preventive care and physician directives, • Telephone outreach to English and Spanish-speaking patients, • Facilitate CCM, RPM and BHI program enrollment, • Concise and accurate documentation, • Cultivate and support the primary care providers with timely communication, inquiry follow-up, and integration of information into the care plan regarding transitions-in-care and referral Requirements: • Must be certified or Licensed in NY, CO, or FL, • Must have good customer service skills, • Bilingual (Spanish), • Knowledgeable using Microsoft Office, • Reliable Computer with internet

Job Description INDEPENDENT LIVING ASSOCIATION, INC. 110 York Street Brooklyn, NY 11201 Telephone: (718) 852-2000 | Facsimile: (718) 852-1564 Clinical Direct Support Professional Job Description – Clinical Direct Support Professional 12/10/2020 Page 1 of 4 Full-Time: 40 hours Work Conditions: Please be informed that our Individuals are developmentally disabled. At times they may become aggressive and /or violent. While the Agency does provide specialized training for handling Individuals when they become aggressive and/or violent, the Agency cannot guarantee the safety of its employees who come in contact with Individuals. This condition exists whether the employee is directly or indirectly assigned to Individuals. Employees assume the risk of working with our Individuals. Function: Report to the Assistant Residential Supervisor and Residential Supervisor. Assist the facility nurse and psychologist with providing medical services to the Individuals:  Aid the nurse and psychologist in the coordination of medical appointments i.e. audiology, dentistry, neurology, ophthalmology, physical examinations, Laboratory work, psychiatry, physical therapy, occupational therapy, and any other clinical services as per the Individual’s needs.  Schedule and attend clinic appointments; communicate results to the nurse, psychologist and/or residence manager including but not limited to any medication changes, need for consents, need for specimens; post follow-up appointments on the clinic calendar in the facility.  Serve as the liaison between the nurse, psychologist, residence manager or assistant manager.  Coordinate scheduling of follow-up appointments and ensure follow-up visits are carried out under the direction of the nurse. Serve as an advocate for the Individual’s by obtaining the best possible care at the clinics, hospitals and doctor’s office. Essential Functions:  Prepare clinic consults and other required paper work for appointments in the absence of the nurse under the direction of the nurse.  Coordinate and attend medical appointments under the direction of the nurse and/or residence manger.  Maintain sufficient medication supply and equipment in the absence of the nurse.  Schedule medical appointments and record appointments on the clinic calendar.  Report to the facility nurse, psychologist, and the manager and /or assistant manager regarding appointments and follow-up information.  Communicate with day programs regarding Individual’s medical appointments and changes in medical condition i.e. emergency room visits, under the direction of the nurse.  Inform management if any additional supports are needed for the Individual’s medical appointments.  Accurately use Precision Care software to maintain and track Individual’s medical information. Job Description – Clinical Direct Support Professional 12/10/2020 Page 2 of 4  Perform all tasks and standards per the Direct Support Professional (See attached job description).  All other duties as deemed appropriate by the residence manager, nurse and/or the psychologist.  Check medication supply and equipment at least twice a week and report to the nurse.  Maintain and monitor bowel movements charts, menstrual cycle sheets, and other medical monitoring systems to ensure accuracy and completion, under the direction of the nurse.  Maintain and write the monthly MAR sheets in the absence of and under the direction of the nurse.  Able to lift and transfer up to 25 pounds.  May be assigned to work with Individuals in wheel chairs, walkers, and operate Hoyer lifts if needed.  Perform other tasks as required. Core Competencies: Putting People First  Supporting a Individual’s Potential  Getting to know the Individual  Promoting Advocacy  Facilitating personal development  Facilitating Supports and Services Positive Relationships  Building and maintaining relationships  Creating meaningful communication Be a Professional  Developing professional behavior  Exhibiting professional behavior  Respecting Diversity and Inclusion  Creating meaningful documentation  Education, training and self-development  Organizational participating  Exhibiting Ethical behavior Health  Promoting positive behavior and supports  Supporting health and wellness  Preventing, recognizing, and reporting abuse Safety  Supporting Crisis Prevention, Intervention and Resolution  Supporting Safety  Ensuring Safety during environmental emergencies Home Life  Supporting people to live in the home of their choice Get into the Community  Supporting community participation  Supporting employment, educational and career goals Job Description – Clinical Direct Support Professional 12/10/2020 Page 3 of 4 Core Responsibilities and Condition of Employment:  Successful completion of mandatory orientation. Must successfully pass First Aid, CPR and AED  Must successfully complete AMAP training along with AMAP Certification as provided by the New York State Office for Persons with Developmental Disabilities (OPWDD) within (60) days.  SCIP training must be successfully completed within (30) days of employment.  Must attend in-house shadowing/orientation. Requirements:  Valid Driver’s License  HS Diploma/GED  Proficient reading and writing skills  Effective communication skills  Knowledge of basic medical terminology  Good organizational and time management skills  Basic computer skills  Valid AMAP certification  Good employment standing COVID-19 Protocols All staff are required to follow procedures in decreasing the spread of COVID-19. Requirements are as follows:  Personal Protective Equipment (PPE) - Wearing agency approved face coverings/masks when entering the building and working within the program at all times.  All staff are REQUIRED to participate in daily screenings prior to entering the building.  Frequently wash & disinfect hands (using soap and water or hand sanitizer that contains at least 60% alcohol).  Avoid touching your eyes, nose, and mouth with unwashed hands.  Clean AND disinfect frequently touch surfaces (work stations, items, knobs, light switches, etc.).  Social distance – remain six feet between yourself and others when it is appropriate. Job Description – Clinical Direct Support Professional 12/10/2020 Page 4 of 4 I hereby acknowledge that I have read, understand and agree to the terms as a Clinical Direct Support Professional and adhere to OPWDD regulations. Employee name Employee signature Date HR Dept. Representative Signature Date

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