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Job Description:\n\nRegional Practice Operations ManagerMulti-Site Medical Group\nCompany: TRUE HEALTH NYEmployment Type: Full-TimeCompensation: $82,000–$95,000 annually, based on experiencePotential Bonus: Eligibility for a performance-based bonus, subject to company policy and achievement of defined operational goalsLocations: Williston Park, Great Neck, Fresh Meadows and Brooklyn, New YorkReports To: Chief Operating Officer and PresidentTravel: Regular travel between all assigned practice locations is requiredAbout TRUE HEALTH NY\nTRUE HEALTH NY is a growing multi-site medical group providing obstetrics and gynecology, primary care and related healthcare services across Long Island, Queens and Brooklyn.\nWe are seeking an experienced, hands-on Regional Practice Operations Manager to oversee the daily non-clinical operations of our medical offices. This person will supervise site leads, establish consistent operating standards, improve staff accountability and ensure that each location is properly staffed, organized and prepared to serve patients.\nThis is not a desk-only administrative position. The Regional Practice Operations Manager must regularly visit the practices, observe operations firsthand, coach employees, address recurring performance issues and follow through until problems are resolved.Position Summary\nThe Regional Practice Operations Manager is responsible for the consistent and effective operation of multiple medical practice locations.\nThe manager supervises and supports designated site leads, reviews attendance and operational exceptions, coordinates staffing, monitors patient flow, handles escalated administrative issues and reports weekly to executive leadership.\nThe successful candidate will be organized, direct, fair and comfortable holding employees accountable. The manager must be capable of balancing patient service, staff management, provider support, compliance and operational efficiency in a fast-paced healthcare environment.Essential ResponsibilitiesMulti-Site Operational Leadership\n\n \n Oversee daily administrative and operational performance across all assigned medical offices.\n \n Travel regularly between practice locations to conduct site reviews and provide in-person management support.\n \n Ensure that each office opens on time, is appropriately staffed and is operationally ready before the first scheduled patient.\n \n Standardize front-desk, medical-assistant and office-support workflows across locations.\n \n Identify recurring operational failures and implement practical corrective plans.\n \n Maintain visible leadership presence rather than managing locations exclusively by telephone or email.\n \n Escalate significant operational, staffing, clinical-safety or compliance concerns to executive leadership promptly.\nSupervision of Site Leads\n\n \n Directly supervise designated site leads at each practice location.\n \n Establish clear daily, weekly and monthly expectations for site leads.\n \n Conduct regular individual and group meetings with site leads.\n \n Review site-lead reports, attendance exceptions, staffing concerns and unresolved patient-service issues.\n \n Coach site leads on communication, documentation, delegation and employee accountability.\n \n Evaluate whether site leads are completing assigned duties accurately and consistently.\n \n Recommend additional training, performance improvement or reassignment when a site lead is not meeting expectations.\n \n Provide input concerning promotions, disciplinary action and continued employment.\nAttendance and Timekeeping Oversight\n\n \n Monitor employee attendance, punctuality, call-outs, missed punches, unapproved early departures and schedule deviations.\n \n Ensure that site leads document attendance exceptions consistently and in real time.\n \n Review timekeeping reports and compare reported hours with assigned schedules when necessary.\n \n Follow up on repeated attendance or timekeeping violations.\n \n Conduct initial coaching conversations and document the discussion.\n \n Coordinate formal corrective action with executive leadership and human resources.\n \n Ensure that attendance standards are applied consistently across employees and locations.\n \n Escalate provider attendance concerns to executive leadership rather than independently changing provider compensation or employment terms.\nStaffing and Schedule Coordination\n\n \n Review staffing needs across all locations and coordinate appropriate coverage.\n \n Address unexpected absences, staffing shortages and scheduling conflicts.\n \n Work with leadership to determine when temporary coverage, overtime, schedule changes or new hiring are necessary.\n \n Help ensure that front-desk and clinical-support staffing matches scheduled patient and provider volume.\n \n Participate in interviewing, selecting, onboarding and evaluating administrative and clinical-support employees.\n \n Coordinate employee training and cross-training between locations.\n \n Maintain reasonable backup coverage plans for critical positions.\n \n Monitor excessive overtime, inefficient scheduling and unnecessary staffing costs.\nProvider and Clinical-Team Support\n\n \n Support providers by ensuring that offices are properly staffed, supplied and operationally organized.\n \n Address non-clinical workflow problems that interfere with provider productivity or patient care.\n \n Coordinate provider schedule changes with authorized leadership and scheduling personnel.\n \n Monitor whether staff are prepared for scheduled appointments, procedures and clinic sessions.\n \n Help resolve administrative barriers affecting patient flow, room turnover, documentation routing or follow-up work.\n \n Communicate professionally with physicians, advanced-practice providers, sonographers, medical assistants and administrative employees.\n \n Respect clinical authority and avoid directing independent medical judgment or patient-care decisions.\nPatient Experience and Service Recovery\n\n \n Monitor patient wait times, front-desk service, telephone responsiveness and complaint trends.\n \n Investigate escalated administrative complaints and obtain relevant information from the involved employees.\n \n Provide professional service recovery within established company authority.\n \n Escalate clinical complaints, potential patient-safety events and legal threats immediately.\n \n Ensure patient concerns are documented, routed and followed through to resolution.\n \n Coach employees on respectful communication, professionalism and de-escalation.\n \n Identify recurring patient-experience problems and recommend workflow improvements.\nWorkflow and Performance Management\n\n \n Observe office workflows and identify delays, duplication, unclear responsibilities and preventable errors.\n \n Implement approved standard operating procedures consistently across sites.\n \n Monitor task completion, work queues and operational follow-up.\n \n Establish clear ownership for unresolved administrative tasks.\n \n Conduct routine operational audits and follow up on deficiencies.\n \n Help improve patient throughput, room utilization and staff productivity without compromising safety or service.\n \n Hold employees accountable for assigned tasks and deadlines.\n \n Recognize and reinforce strong performance as well as address deficient performance.\nCompliance and Risk Management\n\n \n Reinforce compliance with company policies, HIPAA, OSHA, infection-control requirements and patient-privacy standards.\n \n Ensure that confidential employee and patient information is handled appropriately.\n \n Report suspected privacy, safety, harassment, retaliation, fraud or compliance violations promptly.\n \n Confirm that required workplace notices, logs, emergency information and operational materials are maintained.\n \n Coordinate with leadership regarding incident reports, employee injuries and safety concerns.\n \n Support readiness for payer reviews, regulatory inspections and internal audits.\n \n Do not independently provide legal, clinical or human-resources determinations outside the position’s authority.\nSupplies, Facilities and Vendor Coordination\n\n \n Monitor medical and office supply availability across locations.\n \n Help prevent unnecessary emergency ordering, stockouts, waste and uncontrolled purchasing.\n \n Coordinate approved maintenance and repair requests.\n \n Follow up with vendors and internal contacts until operational problems are resolved.\n \n Escalate urgent facility, equipment, security or safety concerns immediately.\n \n Verify that offices are maintained in a clean, professional and patient-ready condition.\n \n Monitor recurring facility or vendor problems and recommend longer-term solutions.\nReporting and Communication\n\n \n Submit a structured weekly operations report to the Chief Operating Officer.\n \n Report attendance exceptions, staffing gaps, patient complaints, site-lead performance and unresolved risks.\n \n Maintain an action-item list with responsible owners and completion deadlines.\n \n Provide clear information supported by documentation rather than assumptions or incomplete verbal reports.\n \n Communicate urgent issues immediately rather than waiting for the weekly report.\n \n Participate in recurring leadership and operations meetings.\n \n Track whether previously identified problems were actually corrected.\nWeekly Reporting Expectations\nThe Regional Practice Operations Manager will provide a weekly report addressing:\n\n \n Staffing vacancies and coverage issues\n \n Attendance and punctuality exceptions\n \n Missed punches and timekeeping concerns\n \n Site-lead performance\n \n Provider schedule disruptions\n \n Patient complaints and service-recovery cases\n \n Wait-time and patient-flow concerns\n \n Open maintenance and facility issues\n \n Supply or inventory concerns\n \n Employee coaching and corrective-action matters\n \n Compliance or safety incidents\n \n Unresolved operational risks\n \n Decisions or support required from executive leadership\n \n Status of prior action items\nPerformance Measures\nPerformance will be evaluated using factors such as:\n\n \n Timely opening and operational readiness of each location\n \n Reduction in unexplained attendance and timekeeping exceptions\n \n Accuracy and timeliness of site-lead reporting\n \n Adequacy of staffing coverage\n \n Resolution time for operational problems\n \n Reduction in repeated patient complaints\n \n Improvement in patient flow and wait-time performance\n \n Completion of employee coaching and follow-up\n \n Compliance with approved policies and procedures\n \n Control of overtime, staffing inefficiency and avoidable supply costs\n \n Completion of assigned projects and corrective-action plans\n \n Responsiveness and quality of communication with leadership\nManagement Authority\nThe Regional Practice Operations Manager is authorized to:\n\n \n Assign and prioritize routine operational work.\n \n Direct site leads and administrative or clinical-support employees regarding approved workflows.\n \n Conduct coaching and performance discussions.\n \n Document policy and performance concerns.\n \n Request explanations and supporting documentation for attendance or operational exceptions.\n \n Recommend hiring, promotion, discipline, reassignment or termination.\n \n Coordinate emergency coverage and approved operational schedule changes.\n \n Escalate unresolved issues to executive leadership and human resources.\n\nUnless specifically delegated in writing, the manager may not independently:\n\n \n Hire or terminate an employee.\n \n Change an employee’s compensation.\n \n Suspend an employee without approval.\n \n Modify provider contracts or compensation.\n \n Approve material unbudgeted expenses.\n \n Make clinical decisions or direct a licensed provider’s medical judgment.\n \n Promise refunds, settlements or legal resolutions.\n \n Disregard company, regulatory or employment-law requirements.\nRequired Qualifications\n\n \n At least five years of progressively responsible medical-practice, ambulatory healthcare or outpatient operations experience.\n \n At least two years of direct employee-supervision or management experience.\n \n Demonstrated experience overseeing more than one office, department or operating unit.\n \n Experience managing front-desk, scheduling, medical-assistant or clinical-support operations.\n \n Experience addressing attendance, performance and employee-accountability concerns.\n \n Working knowledge of medical-office workflows, patient confidentiality and healthcare compliance expectations.\n \n Ability to travel regularly between Long Island, Queens and Brooklyn practice locations.\n \n Strong written, verbal and interpersonal communication skills.\n \n Ability to organize competing priorities and follow through without continuous executive supervision.\n \n Strong judgment and the ability to distinguish routine operating matters from issues requiring escalation.\n \n Proficiency with Microsoft Office or Microsoft 365 applications.\n \n Ability to review schedules, timekeeping reports, operational reports and basic performance data.\nPreferred Qualifications\n\n \n Bachelor’s degree in healthcare administration, business administration, management or a related field.\n \n Experience managing four or more outpatient medical locations.\n \n Experience in obstetrics and gynecology, primary care or a multi-specialty medical group.\n \n Experience with eClinicalWorks or a comparable electronic health-record system.\n \n Experience with ADP or another workforce-management and payroll platform.\n \n Experience implementing standard operating procedures and performance dashboards.\n \n Familiarity with revenue-cycle workflows, payer requirements and medical-practice financial performance.\n \n Professional certification such as CMPE, FACMPE, CPPM or a related healthcare-management credential.\nSchedule and Availability\nThis is a full-time management position. The usual schedule is expected to be Monday through Friday; however, the manager must be available to visit locations based on practice operating hours and business needs.\nOccasional early-morning, evening or Saturday availability may be required for office openings, staff training, urgent coverage, investigations or operational follow-up.\nThe position requires reliable transportation and regular travel between assigned practice locations.Physical and Work Requirements\n\n \n Ability to travel between multiple medical offices.\n \n Ability to remain on site and move throughout a medical office for operational observation.\n \n Ability to use a computer and telephone for extended periods.\n \n Ability to communicate effectively in person, by telephone and electronically.\n \n Ability to occasionally lift or move ordinary office supplies and materials, with reasonable accommodation where applicable.\nCompensation and Benefits\nThe anticipated annual salary range for this position is $82,000–$95,000. The final salary will be based on relevant experience, demonstrated multi-site management abil

Job DescriptionDescription: Under the guidance of the Director of Clinical Operations, the Site Manager oversees clinical operations and works with the interdisciplinary team to identify and improve key performance indicators (KPIs) focused on enhancing workflow, patient access, utilization (volume), efficiency, and revenue, all while prioritizing the quality of patient care. Requirements: RESPONSIBILITIES: 1. Lead clerical staff to ensure accurate scheduling of patient appointments, verification of patient demographics, and completion of essential tasks, such as retrieving referrals, printing daily appointment lists, verifying insurance, and managing appointment recalls, all with a focus on delivering optimal patient care and experience., 2. Acts as a liaison between the health center and active patients to resolve complaints and ensure follow-up in accordance with established Compliance Department processes., 3. Oversee activities related to personnel management, mandatory training and employee appraisals., 4. Work and collaborate with Finance (Insurance Access, denials) to identify areas of improvement related to increasing revenue and decrease spending., 5. Support successful implementation of Patient-Centered Medical Home (PCMH) and other identified initiatives., 6. Monitor the care environment and collaborate with the Director of Facilities to schedule regular rounds, ensuring both cleanliness and safety for the well-being of patients and staff., 7. Monitor and find areas of improvement related to patient experience and employee engagement., 8. Identify opportunities for improvement across all clinic operations., 9. Implement approved changes to provider schedules and manage panels to meet scheduling demand., 10. Prepare templates and block provider schedules for approved leave and coordinate any required rescheduling accordingly., 11. Update the Daily Management System boards by tracking and revising access and quality metrics., 12. Monitor and ensure compliance of all regulatory standards by partnering with Director of Compliance., 13. Serves as a surrogate clerk either at the front desk, medical records, unit clerk or Site Operator when needed., 14. Provides comprehensive orientation for new clerical staff and ongoing training for current staff on job functions, in addition to managing staff scheduling and approving vacation requests., 15. Reviews the performance and productivity of the clerical team during annual evaluations, supporting ongoing professional development, 16. Conducts monthly meetings with clerical staff to review policies and procedures, promote teamwork, and address employee feedback and concerns., 17. Conduct daily reviews of the registration error queue and partner with the Billing Department to ensure accurate corrections and timely resubmission of claims., 18. Supports the medical personnel to implement the redesigned model of health care service delivery., 19. Partner with Site Managers across sites to ensure consistent staffing coverage during planned and unplanned leaves (PTO, FMLA, IFMLA), maintaining seamless operations and supporting key performance metrics that promote timely, patient-centered care., 20. Serve as Manager-on-Duty, providing leadership support via phone or in-person as needed to ensure continuous oversight and operational continuity., 21. Oversees clinic administrative supply levels and manages procurement of additional supplies as needed to support daily operations., 22. Prepare and submit timecards for all direct reports in a timely manner, ensuring compliance with Payroll Department deadlines., 23. Other duties may be assigned as necessary. If these tasks become a consistent and integral part of the role, a new job description will be created., 24. Other duties as assigned. MINIMUM QUALIFICATIONS: 1. Bachelor's degree minimal but master's level preferred. A minimum of three years relevant work experience., 2. Bilingual (Spanish and English) preferred., 3. Proficient in Microsoft Word and Excel., 4. Excellent communication skills and attention to details., 5. Ability to effectively manage a team of workers and work with a diverse group of people., 6. Strong interpersonal and communication skills., 7. Solid organizational skills and an ability to oversee multiple projects effectively and efficiently., 8. A demonstrated interest in working in a health care setting., 9. Creative problem solving, facilitation, collaboration, and coordination skills.

Job Description Apicha Community Health Center aims to improve community health by providing access to comprehensive primary care, preventive health services, mental health, and supportive services. The center is dedicated to delivering high-quality, culturally competent services that enhance the quality of life. It also advocates for and offers a welcoming environment for underserved and vulnerable populations. We’re seeking a dedicated Manager of Dental Operations to join our team in Jackson Heights. Position Summary: We're looking for a Under general supervision of the Director of Clinic Operations, oversees the daily administrative and operational functions of the dental clinic to ensure efficient workflow, excellent patient experience, and compliance with healthcare regulations. The Manager of Dental Operations works closely with the Director of Clinic Operations to implement operational initiatives, monitor performance metrics, and drive continuous improvement across clinic processes. The major duties of the position include, but are not limited to: Clinic Operations: • Oversee front desk operations to ensure efficient patient flow, accurate scheduling, and coverage during high-volume periods., • Monitor staff availability, coordinate workflow, and escalate operational needs to the Director of Clinic Operations., • Resolve patient account issues, including billing discrepancies and inquiries, in a timely manner., • Ensure accurate entry and maintenance of patient demographics, billing, and scheduling in the practice management system., • Manage daily cash collections, including deposits and end-of-day reconciliation in compliance with policies and procedures., • Monitor dental referral processes to ensure timely and appropriate handling., • Oversee medical records requests to ensure timely processing and regulatory compliance., • Lead patient engagement initiatives to improve patient experience and satisfaction., • Address and resolve patient, staff, and community concerns with professionalism and empathy., • Maintain a safe, clean, and well-stocked environment, including oversight of inventory, ordering, and reconciliation of supplies and invoices. People Management: • Meet regularly with front desk staff to review workflow, provide guidance, and support daily operations, • Train and onboard new and existing staff on the practice management system, workflows, policies and procedures, • Monitor staff interactions with patients to ensure professionalism, excellent customer service, and strict adherence to patient confidentiality., • Manage employee timecards, time-off requests, and staff scheduling, • In conjunction with the Director of Clinic Operations to complete employee evaluations for front office staff in accordance with policies and procedures. Compliance: • Ensure adherence to established policies, procedures, and work instructions across clinic operations., • Maintain compliance with healthcare regulations, including HIPAA standards for patient privacy and data security., • Monitor staff compliance with regulatory requirements and organizational policies, and address any issues as needed. QI/QA: • Participate in organizational quality improvement projects to enhance clinic operations, patient care, and compliance with standards. Collaboration: • Foster positive working relationships with staff and other departments to promote cooperation, morale, and operational efficiency., • Demonstrate a positive attitude in support of Apicha CHC programs, mission, and cross-departmental teamwork. Qualifications: • Associate degree with a minimum of 3 years related experience required. Bachelor Degree in related field preferred, • Previous experience in dental office management or dental operations preferred, • Understanding of scheduling efficiency and patient flow in a clinical setting., • Strong communication and problem-solving skills; able to address staff questions, resolve conflicts, and take initiative on projects., • Ability to prioritize and manage multiple tasks in a fast-paced environment., • Able to interface effectively with licensed providers and work both independently and as part of a team., • Fluency in Spanish or an Asian language strongly preferred., • Professional attitude and demeanor., • Working knowledge of Microsoft Word, Excel, Outlook, PowerPoint, and Adobe., • Experience with electronic medical records (EMR) required; eClinicalWorks preferred., • Flexibility to work evenings, weekends, and travel via public transportation as needed At Apicha, we believe that serving the needs of our staff is just as important as serving the needs of underserved people of New York City as such we are proud to offer our team members a competitive employee benefits package which include 12 Paid Holidays, vacation and sick leave, Health Insurance Coverage, Flexible Spending Account, Life Insurance, Employee Assistant Program just to name a few.

Job Description MISSION STATEMENT: Are you ready to make a difference in your community while pursuing your passion? Since 1998, La Casa de Salud (LCDS) has been committed to improving the health and wellbeing of the South Bronx, one of New York City's most diverse and resilient communities. As a Federally Qualified Health Center operating across five community-based sites, we deliver high-quality, compassionate, whole-person care to all our neighbors—regardless of their ability to pay. Our services are fully integrated, bilingual, and culturally competent, and our team works at the intersection of clinical excellence and community impact. We are looking for mission-driven professionals who share our commitment to health equity and want their work to truly matter. At LCDS, you're not just joining a workplace—you're becoming part of a mission to build a healthier Bronx, one patient at a time. POSITION OVERVIEW Under the direction of the Director of Operations, the Site Manger oversees the day-to-day operations of a multi-service primary care center in New York City. The Site Manager is responsible to the provision of effective administrative, financial and operational aspects of the health center, including both front-end and back-end operations. This position will ensure the delivery of a patient-centric primary care experience, foster a safe, trauma-informed care environment where staff are engaged, developed and invested in the vision and mission of the organization. This is a supervisory position. KEY ESSENTIAL FUNCTIONS Operations • Direct oversight of Front Desk staff and other non-clinical support staff., • Oversight of schedule for all site staff (i.e. front desk staff, MA/LPNs, RNs, care coordinators, providers, etc.) to ensure seamless and adequate coverage., • Develop and monitor trends and provides action plans for Key Performance Indicators (KPIs) within the practice operations, • In collaboration with the Director of Operations, responsible for the financial performance of the site. Monitor the budget, site expenses to project revenue and execute plans for budgeting variances., • Maximize patient throughput and review of cycle times by managing ongoing daily front and back office operations., • Reconcile site encounters on a daily basis to ensure accurate billing and encounters are closed in a timely fashion., • Oversight of cash collections relating the patient billing and AR at the center level., • Responsible for the overall appearance of the facility by conducting regular walk-through, filling out work orders, arranging routine and emergency maintenance visits for the building’s facilities., • Ensure facility is adequately stocked with necessary supplies and par levels are maintained., • Organize work around repeatable processes rather than one-off projects and takes a continuous improvement approach. Updates and develops new department standard operating processes (SOPs)., • Collaborate with Medical and QI leads to drive clinical quality measures, population health initiatives, and reduce the cost of care., • Continuous pursuit to build patient census through identification of new growth opportunities, community partnerships, marketing avenues, and underserved populations. Personnel and Patients • Recruit, supervise, manage, develop and evaluate performance of all staff on an ongoing basis in accordance with applicable performance standards (with the exception of the doctors)., • Collaborate with the HR team to formalize a development plan for staff as well as manage employee relations issues such as provide employees with formal write-ups and suggestions for improvement, and administer terminations as needed., • Perform tasks to maintain employee/payroll records including check and audit of timekeeping records for compliance with established standards by maintaining time and attendance records. The Administrative Assistant will oversee timekeeping for providers., • Conduct daily huddles and monthly staff meetings to communicate policy, operational and health care environment updates., • Oversee patient satisfaction surveys, review trends and implements interventions to strive for excellence. Disucss results and trends during QI/QA meetings., • Foster a culture of excellent customer service. Monitor patient complaints, meet with patients to discuss any concerns regarding their visits, execute interventions relating to staff and patient concerns, and ensure timely and effective resolutions. Regulatory & Compliance Oversight • Execute and maintain compliance with all established processes, procedures, and performance metrics. Conducts routine trainings with competency assessments., • Coordinate and ensure that all records of the facility, equipment, and logs are maintained properly and are up to date., • Ensure staff maintain and adhere to all HIPAA requirements in accordance with the policy and procedure., • In collaboration with Compliance Officer, investigate, monitor and keep leadership abreast of regulatory/complinace issues, deficiencies, or potential problems that may have financial impacts, personnel concerns, or involve regulatory intervention., • In collaboration with the Director of Operations, develop and maintain a standard complinace infrastructure in accordance with regulatory agencies including but not limited to: Department of Health (DOH), Health Resources and Services Administration (HRSA), and Joint Commission Other Functions • Conduct and participate in internal and external meetings, conferences and seminars as a representative of Primary Care, including the Board of Directors meetings held afterhours and on weekends., • Perform other appropriate duties as requested by supervisor., • Undertake special projects and assignments as directed. REQUIREMENTS: • Master's degree in health administration, public health in healthcare management, business administration, public administration, nursing or equivalent strongly preferred. BA required., • Three (3) years progressively responsible management and supervisory experience with specific knowledge, experience, and demonstrated ability in the areas of management, personnel development and management, organizational evaluation, professional staff development and leadership skills in an ambulatory medical care setting preferred., • Two (2) years' experience in Community Health Centers., • Exceptional emotional intelligence and interpersonal skills. Able to effectively deescalate, communicate and navigate highly sensitive and challenging situations with a sense of calm reassurance., • Good judgment in a) seeking and using information to support decision-making; b) anticipating the consequences of decisions and actions; c) communicating information; d) interacting constructively with others both within and outside the organization; e) maintaining confidentiality, as appropriate; and f) choosing actions that are beneficial to, and consistent with, the mission, goals, culture and style of the organization., • Strong qualitative, quantitative and analytical skills, demonstrated by ability to identify and use information and data to set goals and priorities, make decisions and measure performance, Strong coaching philosophy focused on observation and feedback model., • Demonstrated history of managing people to meet/exceed established Key Performance Indicators., • Demonstrated ability to consistently meet deadlines., • Excellent oral and written communication skills., • Strong organizational and planning skills with excellent attention to detail., • A compassionate and trauma-informed care approach to patients is essential., • Ability to travel between clinic locations across New York City. WHY JOIN US? Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

Job Description IMMEDIATELY HIRING: Certified Nursing Assistants MUST HAVE CNA LICENSE 7am-3pm or 3pm-11pm or 11pm-7am shift. *Must be available to commit to a minimum of Alternating weekends • New Graduates are Welcome! *Duties: • Ensures quality and safe delivery of resident care. Actively participates in the implementation of direct resident care in accordance with the care plan., • Completes daily resident assignments efficiently Accountable for resident safety throughout their shift., • Provides supervision of assigned residents and is accountable for the location of resident throughout the shift., • Ensures resident’s overall appearance reflects good personal hygiene and appropriate dress., • Ensures the residents living environment is neat, clean, and well-organized. Ensures optimal nutrition and hydration of the resident by assisting in feeding as per care plan. Accurately documents TPR, I& O, heights/ weights and all important data as directed by unit routine., • Promptly reports changes in resident status to staff nurse/ nurse manager., • Communicates resident’s status to staff nurse/ nurse manager when reporting off the unit for breaks and end of the shift., • Engages residents in age appropriate socialization/ stimulation., • Collaborates with therapeutic activity staff., • Escorts residents to clinic appointments as assigned and is responsible for having clinic consult form filled out and returned., • Accurately identifies resident/ environmental/ personal belongings., • Reports all broken and malfunctioning equipment immediately to the staff nurse/ nurse manager., • Maintains a clean, well-organized work environment., • Protects organization’s value by keeping patient information confidential., • Serves and protects the facility by adhering to professional standards, facility policies and procedures, federal, state, and local requirements, and JACHO DIFFERENTIAL PAY FOR EVENING, NIGHT and WEEKEND SHIFTS Job Types: Full-time, Part-time \nCompany Description Welcome to Queens Boulevard Extended Care Facility. We are a modern, state-of-the-art Nursing Facility with a 280-bed capacity which opened in 1995. Our facility is conveniently located in Western Queens and is easily accessible to all major highways, close to subways and bus routes. Our Mission is "to provide the highest quality health care in a caring environment", and to meet the needs of the diverse communities that we serve. We offer high quality skilled nursing and medical care as well as comprehensive services in physical, occupational and speech therapy. We specialize in sub-acute short-term rehabilitation. Recreational programs are scheduled everyday and special events are designed to meet the interest of each individual. Nutritional services are carefully monitored by our dietitians and special consideration is given to meet each resident's nutritional needs. Welcome to Queens Boulevard Extended Care Facility. We are a modern, state-of-the-art Nursing Facility with a 280-bed capacity which opened in 1995. Our facility is conveniently located in Western Queens and is easily accessible to all major highways, close to subways and bus routes.\r\n\r\nOur Mission is "to provide the highest quality health care in a caring environment", and to meet the needs of the diverse communities that we serve. We offer high quality skilled nursing and medical care as well as comprehensive services in physical, occupational and speech therapy. We specialize in sub-acute short-term rehabilitation. Recreational programs are scheduled everyday and special events are designed to meet the interest of each individual. Nutritional services are carefully monitored by our dietitians and special consideration is given to meet each resident's nutritional needs.

Full-time Join One of New York's Most Awarded Mental Health Employers! At NYPCC, we're not just changing lives, we're redefining what it means to build a meaningful career in mental health. 2025 and 2026 City & State Top Workplace in New York Mental Health America's Platinum Bell Seal recipient for FIVE consecutive years Serving 15,000+ clients every month 50+ years of transforming lives across New York City If you're looking for more than just your next job, you've found it. For over five decades, New York Psychotherapy and Counseling Center (NYPCC) has been one of New York's leading community mental health organizations, delivering innovative, compassionate care through both in-person and telehealth services. Today, we proudly serve more than 15,000 clients each month while continuing to set the standard for clinical excellence and employee experience. At NYPCC, you'll find: • Competitive compensation and outstanding benefits, • Career growth through our Academy and leadership development programs, • A collaborative, mission-driven culture where our employee matters, • The chance to make a lasting impact on thousands of lives every single day Come build a career where purpose meets possibility! SCHEDULE: Monday - Friday 9:00 AM - 6:00 PM Position Summary The Office Manager leads daily front desk operations at our Bronx clinic and oversees reception, maintenance, and security staff. We're looking for a strong project manager who can keep a busy clinic running smoothly, lead improvements across departments, and hold teams accountable for deadlines and results. Key Responsibilities Front Desk & Workflow Management Manage daily staffing, task assignments, client check-in and check-out in the EHR, walk-in referrals, room assignments, and coordination with clinical and administrative teams. Oversee front desk documentation, reporting, and MetroCard distribution and reconciliation. Project Management & Quality Improvement Lead operational projects from planning through implementation. Define the scope, set timelines, assign responsibilities, track milestones, resolve roadblocks, and measure results. Identify workflow gaps and guide staff through changes. Performance Metrics Monitor client wait times, front desk productivity, no-show trends, scheduling issues, and reception quality audits. Use findings to develop action plans and track improvement. Team Leadership & Employee Onboarding Lead team huddles, train and mentor staff, coordinate onboarding and required training, and conduct performance evaluations. Manage attendance, coverage, and corrective action in line with NYPCC policies. Client Experience Set standards for a welcoming, professional reception area. Address client concerns promptly, coordinate follow-up, and support clinical staff during escalations as needed. Operational Compliance & Incident Response Monitor adherence to applicable NYS DOH, OMH, Joint Commission, HIPAA, and OSHA requirements, as well as NYPCC policies. Coordinate incident response, documentation, follow-up, and emergency preparedness drills. Facilities, Vendors & Budget Serve as the liaison to building management, cleaning and security vendors, and maintenance contractors. Track service requests, oversee office equipment and supplies, monitor expenses, and support budget planning. Technology Support Partner with IT on workstation setup, access requests, equipment issues, and technology rollouts. Support staff with telehealth and video meeting tools as needed. Reporting & Communication Report to the Senior Manager, Call Center & Bronx Support Services. Meet regularly with the Program Administrator to review clinic operations, team performance, escalations, and project progress. Support site events and employee engagement activities as needed. • Bachelor's or master's degree in Business or Healthcare Management required., • At least five years of office management experience required. Background in behavioral health, outpatient care, or a high-volume healthcare setting preferred. Experience managing daily clinic operations in an environment with an average of 60- 100 therapists (TPs) onsite., • Demonstrated success managing projects across departments, implementing workflow improvements, and tracking measurable results., • Experience overseeing front desk and clinic operations in a high-volume setting, managing 100+ client visits daily and supporting at least 9 providers., • Proven experience directly supervising a minimum of 20 staff members, including scheduling, coaching, performance evaluations, and corrective actions holding staff accountable in a fast-paced environment., • Strong communication, organization, problem-solving, and escalation management skills., • Ability to communicate professionally in Spanish, both verbally and in writing., • Proficiency in Microsoft Outlook, Word, Excel, and PowerPoint. Salary: $90,000 - $110,000 per year Compensation commensurate with experience and qualifications. All your information will be kept confidential according to EEO guidelines. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

As a Regional Home Manager at DaVita, you'll be a part of a team that values work-life balance and where your personal and professional growth is a top priority. DaVita has an open position for a Regional Home Manager who must be an ambitious, operationally-focused and results-driven leader. You will directly impact patient care as the trusted front-line leader in an outpatient clinic setting. Health care experience is not required! What you can expect: • Grow the Home Modality, • Foster physician and surgeon relationships and oversee Home physician engagement for the region, • Partner with in-center teams to deliver quality modality education for patients, • Support patient conversions and transitions to home dialysis, • Create strategic plans to overcome root cause analysis outcomes for losses, • Maintain and grow hospital partnerships as applicable, • Team direct reports dependent on location, • Lead, inspire and motivate a group of registered nurses (RNs). As leaders you make an impact on our teammates' lives, and we do that through building trust, communication and active leadership., • Drive Clinical Outcomes, • Monitor, and conduct trend analysis of clinical outcomes, • Report out on facility operation and clinical outcomes to the leadership team, • Partner with leadership in developing plans of correction for any clinical quality issues; drive corrective plans locally and report progress to leadership team(s), • Partner with the Manager of Clinical Services to manage all regional clinical responsibilities for Home programs, • Financials / Operations, • Report financial and operational statuses up to regional leadership, • Assist in the creation of region-level budgets as applicable to Home Modalities, • Work with Regional Operations Director and Facility Administrators to manage labor among clinic-level Home teammates, • Staff, schedule and according to patient load scheduling needs and patient load, • Travel up to 50% in the local region What we'll provide: DaVita is a clinical leader! We have the highest percentage of facilities meeting or exceeding CMS's standards in the government's two key performance programs. We expect our nurses to commit to improving patient health through clinical goal-setting and quality improvement initiatives. Comprehensive benefits: • DaVita offers a competitive total rewards package to connect teammates to what matters most., • We offer medical, dental, vision, 401k match, paid time off, PTO cash out, paid training and more., • DaVita provides the opportunities for support for you and your family with family resources, EAP counseling sessions, access to Headspace, backup child, elder care, maternity/paternity leave, pet insurance and so much more! Requirements: • Demonstrated interpersonal, collaborative, and relationship-building skills; ability to interact positively with a variety of teammates and partners. You must be comfortable and confident in interacting with physicians, nurses, regional operations director and facility administrators, • Ability to influence and understand different points of view to drive change, • Commitment to patient-centered care, • Self-starter with high degree of initiative, urgency, and follow through. You must drive for results, get results, • Ability to analyze data and act on it, • An appetite for continuous improvement and innovation, • Associate's degree required Preferred Qualifications (a.k.a. nice-to-haves): • Two-four years of healthcare management experience preferred, • Experience with kidney dialysis and education, • Bachelor's degree in related area preferred Now is your time to explore your next journeyat DaVita. Now is your time to join Team DaVita. Take the first step and apply now.

RxSight is an ophthalmic medical technology corporation headquartered in Aliso Viejo, California that has commercialized the world's first and only adjustable intraocular lens (IOL) that is customized after cataract surgery. The company's mission is to revolutionize the premium cataract surgery experience by allowing surgeons to partner with their patients to achieve optimized results for every unique eye. The Account Manager (AM) is the sales lead for RxSight business in the defined territory and owns territory performance. The AM drives LAL growth by building trusted relationships with surgeons and practice staff, positioning premium technology to expand adoption, and optimizing patient flow to unlock practice capacity. This role executes the direction set by the Area Sales Director, translating the area's strategic priorities into territory activities and keeping growth initiatives aligned to them. AMs lead strategic customer engagement through data-driven account plans, regional referral strategies, and direct collaboration with the CS team to execute on site-level growth opportunities within the territory. This role includes ongoing territory business planning and site-specific business reviews. AMs are expected to provide strategic and tactical execution in a structure primarily focused on LAL adoption, implementing clear processes that support same-store-sales growth as a core team function. AMs gather customer data to identify current and future opportunities at the practice level, guiding business resource allocation by geography and territory trends. The AM is expected to influence LAL penetration and same-store sales by managing cross-functional coordination and acting as a trusted business partner to the practice. This is a field-based position covering the Northern New Jersey/New York area of the United States. This role will be based in Northern NJ or NYC or Long Island. Regular local travel is required to support customers and team members throughout the region so candidates must reside in or near those cities. Essential Duties and Responsibilities: • Execute the area's strategic priorities at the territory level, focusing daily selling and account activities on the highest-value growth opportunities., • Support the execution of strategic initiatives, programs, and new product introductions that contribute to LAL adoption and account-level performance growth., • Conduct ongoing business planning review of territory performance, identifying LAL velocity, cycles, and at-risk trends measured within actionable timeframes., • Develop and manage site-level account plans aligned to the area's strategic priorities and to positive physician and patient experiences, in close collaboration with territory CS partners., • Implement and maintain CRM documentation for all accounts based on key engagement activities communicated by the Area Sales Director., • Lead regional OD referral engagement strategy to support LAL patient pipeline., • Co-own and execute net new customer onboarding processes with CSs focused on full team alignment and measured time to first implant as a key measure of success., • Conduct formal business reviews with accounts, benchmarking LAL adoption trends, clinical outcomes, economic impact, and where necessary adapting business reviews based on this data., • Partner with the CS and ASD to identify growth bottlenecks and formulate adoption-focused solutions. Required Knowledge, Skills and Abilities: • Commercial and sales acumen, with the ability to build and execute account-level growth strategy that drives LAL adoption and same-store growth., • Working clinical and ophthalmic knowledge regarding practice workflows, patient flow optimization, and the ability to guide and resolve workflow issues in clinic settings to accelerate LAL adoption., • Proven ability to interpret and act on clinical and commercial performance data., • Demonstrated ability to co-lead strategic customer planning and execute business plans., • Knowledge of ophthalmic clinic and ASC operations, with emphasis on premium technology positioning., • Excellent written and verbal communication skills., • Ability to manage multiple projects and deliver results against LAL growth objectives. Supervisory Responsibilities: • This role does not have direct reports but owns territory sales performance, leading account-level growth initiatives across assigned practices and coordinating closely with cross-functional team members (CS, Marketing)., • Role model behavior is a key responsibility of this position. Education, Experience, and Training: • Bachelor's degree in Business, Life Sciences, or a related field preferred., • Minimum 5 years of commercial or sales experience in the ophthalmic, medical device, or healthcare industry; breadth of sales experience is valued. Experience in premium IOLs, refractive cataract workflows, or clinic/ASC optimization is a plus., • Demonstrated success in customer onboarding, business planning, or strategic account development roles strongly preferred., • Familiarity with CRM tools, patient flow design, and co-management network development are highly desirable, • Training to be completed per the training plan for this position as maintained in the document control system, • The training requirements on TRN-10007 Insider Trading Policy, TRN-10008 Global Anti-Bribery and Anti-Corruption Policy and TRN-10009 Code of Business Conducts and Ethics must be diligently completed within 30 days from the hiring date and on an annual basis Certificates, Licenses, Registrations: • CCOA, COMT, COA, or like certifications are a plus but not required for this position. Computer Skills: • Advanced in Microsoft Office Suite, • Word Processing, • Spreadsheet Software, • CRM tools and commercial database solutions Performance Metrics and Expectations: • Achievement of YoY LAL unit growth targets by account., • Timely execution of onboarding plans and territory growth roadmaps., • CRM completion and action plan documentation for all assigned practices., • OD network expansion and engagement activity tracking., • Completion of business reviews, measuring adoption pre vs. post implementation., • Introduction and execution of company-wide LAL adoption initiatives at the account level. Notice to Staffing Agencies and Search Firms: RxSight does not accept unsolicited resumes or candidate submissions from staffing agencies or search firms for any employment opportunities. All agency engagements must be authorized in writing for a specific position by RxSight's Talent Acquisition department. Any resumes or candidate information submitted without such specific engagement will be considered unsolicited and the property of RxSight. No fees will be paid in the event a candidate is hired under these circumstances.

FlexStaff is hiring a temp bilingual Medical office assistant paying at a competitive hourly rate. This is a temp contract. Pay based on experience. \n \n Requirements: \n\n • English, Cantonese, and Mandarin speaking\n, • Some medical assistant experience required\n, • EMR: MDLAND experience preferred but not required\n, • Schedule: 9AM – 5PM\n, • Manhattan, 10013: Tuesday, Thursday, Saturday\n, • Flushing, 11354: Wednesday, Friday\n\n \n Pay : 25.00 \n \n Essential Functions: \n\n • Work alongside providers in the exam room to provide care.\n, • Measure and record vital signs, height, and weight for patients.\n, • Obtain chief complaint and gather medical history information from patient prior to being seen by provider.\n, • Perform basic clinical duties and procedures, including, but not limited to, blood draws, vital signs, preparing vaccines, recording EKGs, glucose monitoring, collecting urine samples, influenza testing, pregnancy tests, vision/hearing tests, etc.\n, • Prepare exam room for patient visit ensuring that medical supplies are well stocked.\n, • Clean and sterilize instruments.\n, • Perform duties to help improve quality measures which may include identifying care gaps, calling patients for follow up, documentation, etc.\n, • Help maintain clinic compliance & protocols, such as freezer setting, biohazards, sharps, cleaning, infection protocols, etc.\n, • Other related duties as assigned by office manager.\n\n \n Educational Requirements: \n\n • Medical Assistant Cert\n, • Phlebotomy/EKG cert\n\n

Job DescriptionCARE DELIVERY MANAGER ( Managed Long Term Care experience required) Responsible for supporting the nursing standards of excellence with advance professional education to deliver high-quality care. **Strong background in community health/homecare, with solid management experience. Location: Seneca (Orientation in the Bronx) Setting: On-site Schedule: Monday - Friday 8:30am-5:00pm, (1 hour lunch) (FT) Contract Length: Temp to perm opportunity based on performance and business needs. Job Title: Care Delivery Manager Department: Care Delivery Reports To: Clinical / Center Service Director JOB PURPOSE: Responsible for supporting the nursing standards of excellence with advance professional education to deliver high-quality care. Serve the organization as a member of the management team, working alongside with all departments and employees to support and oversee the day-to-day operations. Provide guidance, and deliver best practices in achieving organization's objectives, goals, and mission. Cultivate an environment dedicated to improving experience, enhancing satisfaction and retention. Provides care coordination in a manner that is sensitive to age, gender, sexual orientation, cultural, linguistic, racial, ethnic, religious backgrounds, and congenital or acquired disabilities. JOB RESPONSIBILITIES: • Review and ensure effective development and execution of personalized care plans that result in improved satisfaction & outcomes for all participants. • Facilitate and complete the process of Interdisciplinary Team (IDT) meetings, Service Delivery Requests (SDR) and other meetings. This includes completing the attestations, as needed. Support and collaborate with the Virtual IDT as needed. • Serve as a manager on call during non-operational hours of the physical sites and responsible for follow ups including follow up documentation and initiating grievances on participants/caregivers' behalf in timely manner. • Responsible for running necessary Clinical Delivery reports., • Participates and represents the Community Health Nurse (CHN) in all IDT JOB DESCRIPTION meetings, when required. • Balance and allocate staffing and related resources throughout the site and ensure adequate team assignments and coverage as a seamless operation. • Responsible for ongoing communication with IDT and necessary parties involved to coordinate care consistent with the participants' health care needs and goals to support in attaining and maintaining optimal health status. • Collaborate with clinicians to review UAS and the UAS analyzer system to ensure accuracy of their assessments. • Ensure all incidents are investigated and addressed accordingly. Ensure Level 2 investigation and documentation are completed in a timely manner according to the Organization's regulation. • Ensure documentation for participants are complete, accurate, including and not limited to enrollment, disenrollment, electronic/paper medical record, and any other clinical notes. • Review participants' charts for quality and address any deficiencies., • In collaboration with the Transitions in Care Team, provide care management services across sites and communicate with appropriate team members, facility, discharge planner, and home care coordinator when members are transitioned between care settings. • Coordinates, facilitates, and arranges for long-term care services in nursing homes, rehab facilities, etc. as needed. • Monitor care management activities, services, and members' responses to interventions to determine the effectiveness of the plan of care and the utilization of services and implements changes and adjustments to meet needs and goals. • Ensure documentations are in accordance with the Organization's standards and federal/state regulations. • Maintain up-to-date knowledge about current health-related issues, procedures, evidence-based clinical practices guidelines, medications, and impacting health and practice standards. • Recommend and contribute to improvements in services, programs, policies, and procedures to ensure optimum care and services to members. • Collaborate with Human Resources Department (HR) in conducting Interviews, coaching and disciplinary action if needed. Assist in onboarding and professional development training of staff to ensure compliance with policies/procedures/regulations as well as developing a continuous learning environment focused on growth and continued advancement. Ensures appropriate regulatory compliance is effective and being met at all federal and state levels. • Evaluates the work performance and competency of direct reports. This includes ongoing informal feedback/counseling/support and completion of annual performance reviews. • Ensures that direct reports conduct their duties according to applicable rules and regulations as well as the organization's policies and procedures. • Investigate and resolve employee grievances and complaints., • Serve as the Director of Patient Services (DPS) for the LHCSA, as assigned., • Only act within the scope of the individual's authority to practice., • Meet a standardized set of competencies for the specific position description established by the PACE organization before working independently. • Acting member of the IDT., • All other duties as assigned. Schedule: 8:30AM – 5:00PM Weekly Hours: 37.5 QUALIFICATIONS: Education: • Degree from an NLN accredited nursing school (RN, BSN required or at least five (5+) years' experience in health care setting). • Successful completion of an accredited Nursing Program is required., • A Baccalaureate degree is highly desired., • Completed NYSED-approved infection control coursework., • A minimum of 8.0 education contact hours may include contact hours of mandatory training requirements such as infection control coursework. • Case Management Certification recommended within two (2) years of the employment. Experience: • Minimum of two (2+) years of administrative experience in a management capacity in a certified home health agency (CHHA), long-term home health care (LHCSA), acute care, medical-surgical, and/or critical care, nursing home experience, diagnostic & treatment clinic preferred. • Customer Service experience is required., • Managed long-term care insurance experience beneficial., • Minimum of one (1+) year of experience working with a frail or elderly population or, if the individual has less than one (1) year of experience but meets all other requirements, must receive appropriate training from the PACE organization on working with a frail or elderly population upon hiring. • Supervisory experience is required. License: Current active and unrestricted license and registration in New York State as a Registered Nurse required. Additional Requirements: • Be legally authorized (for example, currently licensed, registered, or certified if applicable) to practice in the State in which the healthcare professional will perform the function. • Be medically cleared for communicable diseases and have all immunizations up-to-date before engaging in direct participant contact. Language: Bilingual preferred. Physical Requirements Individuals must be able to sustain certain physical requirements essential to the job. This includes, but is not limited to: • Standing – Duration of up to 6 hours a day., • Sitting/Stationary positions – Sedentary position in duration of up to 6-8 hours a day for consecutive hours/periods. • Lifting/Push/Pull – Up to 50 pounds of equipment, baggage, supplies, and ability to lift patients safely and using OSHA guidelines, etc. • Bending/Squatting – Must be able to safely bend or squat to care for patients, use medical supplies, etc. • Stairs/Steps/Walking/Climbing – Must be able to safely maneuver stairs, climb up/down, and walk to access work areas Position requires the individual to be able to travel, and walk between sites/locations and work areas throughout the day. • Agility/Fine Motor Skills - Must demonstrate agility and fine motor skills to operate and activate equipment, devices, instruments, and tools (ie. typing, use of medical supplies, equipment, etc.) • Sight/Visual Requirements – Must be able to visually assess patients, read orders type/write documentation, etc. with accuracy. • Audio Hearing and Motor Skills (language) Requirements – Must be able to listen attentively and document information from patients, community members, providers, etc., and intake information through audio processing with accuracy. In addition, must be able to speak comfortably and clearly with language motor skills for customers to understand the individual. • Cognitive Ability – Must be able to demonstrate good decision-making, reasonableness, cognitive ability, rational processing, and analysis to satisfy essential functions of the job. Disclaimer: Responsibilities and tasks outlined in this job description are not exhaustive and may change as determined by the needs of the company.

Job Description Bring your skills to PetVet and earn a sign-on bonus of up to $1,000 based on your experience as a credentialed veterinary technician! PetVet Care Centers' Rivergate Veterinary Clinic is currently seeking a Veterinary Technician to join their team! At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter. Because life is better with pets. We deliver the Ultimate Care Experience — every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve. With more than 420 locally led hospitals and over 11,000 team members nationwide, we offer: • Local autonomy with national support, • Career mobility and development opportunities, • A collaborative, inclusive environment where your wellbeing comes first You care for pets. We care for you. Position Overview Join our team as a Veterinary Technician who supports hospital operations by providing dedicated quality veterinary care and exceptional service to our patients and clients. Responsibilities include providing patient care by determining animal requirements, conducting examinations and diagnostic procedures, assisting during surgery and operations, providing nursing care, assisting with feeding and caring for patients, maintaining medical supplies and equipment, overseeing triage and discharging patients, and maintaining patient medical records. Rivergate Veterinary Clinic in New York, New York is a welcoming, community-driven practice where a supportive team provides high-quality care in a positive and collaborative setting. Why Join Us: • Our hospital is located in Midtown East, near and accessible to transportation hubs. Key Responsibilities • Determine animal requirements by conducting examinations and interviews, reviewing care plans and records, completing laboratory tests and studies, and diagnostic imaging., • Care for patients by taking vital signs, collecting samples, administering medications, drugs, and vaccines, and bandaging and wrapping wounds., • Support patient examinations and operations by assembling required supplies and instruments, securing and bringing patients to examination rooms, and restraining patients; aids as directed by the veterinarian., • Provide excellent pet care by applying full knowledge of anatomy, physiology, disease processes, pharmacology, specialized equipment usage, and specialized drug administration., • Obtain and verify medications., • Ensure that patients have food and water, clean patients' rooms, cages, and equipment; observe patients for clinical signs of disease., • As directed, fill prescriptions and administer medications, including proper documentation, logging, and security of controlled drugs., • Maintain a safe, secure, healthy, and humane environment by sterilizing and wrapping instruments, sanitizing and disinfecting holding and operating areas, storing sterile supplies, verifying shelf life, following standards and procedures, and in compliance with applicable legal regulations., • Maintain medical records by documenting patients' conditions, reactions, and changes; update the database in an accurate and timely manner., • Communicate with the pet owner about the status of the patient, as directed by the veterinarian., • Maintain equipment by following operating instructions, troubleshooting breakdowns, maintaining equipment supplies, performing preventive maintenance, and calling for repairs., • Maintain inventory, place orders for needed supplies, verify, and maintain receipts., • Update job knowledge by participating in educational opportunities and reading professional journals., • Release pets to their owners as directed; ensure that every animal released is clean and properly groomed before their release., • Understand and carry out oral and written directions., • Perform other duties as assigned by Manager or practice. Qualifications (Required) • Applicants must be 18 years of age or older to be considered for this position, • High school diploma or equivalent, • Veterinary Technician Assistant experience or higher is required. Preferred Skills (Nice to Have) • Veterinary license is a plus but not required, • Licensed Veterinary Technician (LVT) certification preferred; not required Schedule: Full Time, Monday to Friday What We Offer We care deeply about supporting our team members — professionally and personally. Benefits include: • Medical, dental, and vision insurance, • Paid Parental Leave (birth, adoption, foster), • 401(k) with discretionary contribution, • Team Member Pet Discounts, • Emotional wellbeing support — including Calm app access and 24/7 EAP, • CE stipends and career development resources, • Grant Circle — a relief fund for team members facing personal hardship, • Local hospital culture backed by national resources Pay Range $24—$29 USD At PetVet Care Centers, we're committed to a Culture of Care — for pets, for the people who love them, and for the team members who make it all possible. With more than 400 hospitals across the U.S. and a team of over 11,000 dedicated professionals, including 1700+ veterinarians, we offer a unique blend of local leadership and national support that helps our hospitals thrive. Our model is built on partnership, collaboration, and local medical autonomy, empowering each hospital to deliver high-quality care while benefiting from shared resources and a strong professional community. Whether you're providing care in a hospital or supporting operations behind the scenes, PetVet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact. You care for pets. We care for you. PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V PetVet respects your privacy and is committed to protecting your personal information. Please see our privacy notice for additional information about our data practices.

Job DescriptionDescription: Job Title: Residential Coordinator Program: Encore 49 Residence Supervisor: Director of Residential Services Job Status: Full-Time/ Non-Exempt Job Hours: 35 hours per week/ Tuesday-Saturday /On-Site Location: Midtown – Manhattan Salary: $40,000 - $41,000 Annually Encore Community Services – Who We Are Widely known as Broadway’s longest-running act of loving care, Encore is dedicated to improving the quality of life for older New Yorkers so they can do more than survive—they can thrive. Through a comprehensive range of programs and services, Encore takes a “no wrong door” approach, connecting older adults with the support, resources, and opportunities they need to age in place comfortably and with dignity for as long as possible. Encore is recognized as one of New York City’s most respected and trusted nonprofit organizations serving older adults. As a leader in the human services field, Encore remains at the forefront of innovative approaches to meeting the evolving needs of older New Yorkers while advocating for the essential human service professionals who help sustain the City’s safety net. This is an opportunity to join a mission-driven organization that values its employees as its most important resource and recognizes that a strong, supported workforce is essential to advancing its mission. Position At A Glance The Residential Coordinator will help Encore achieve its mission of improving the lives of Older New Yorkers at the Encore 49 Residence, a Single Residence Occupancy (SRO) project in midtown Manhattan. The Residential Coordinator will be responsible for assisting residents with daily living, which might include using the toilet, bathing and washing, dressing, cooking, serving food, housekeeping and collecting food trays. They also help with other tasks such as recreational and social activities. The Residential Coordinator is responsible for organizing and/or facilitating health, wellness, and educational programs that are tailored to Residents needs in order to improve their well-being and foster a strong sense of community. The Residential Coordinator will assist residents who have limited mobility by helping them walk or transporting them in wheelchairs. In addition, the Coordinator may perform administrative tasks such as answering phones and greeting visitors, and provide documentation of care. The Residential Coordinator is part of a collaborative effort among all staff directly involved in the service of seniors to provide an atmosphere of hospitality at the Encore 49 Residence. A successful Residential Coordinator will be sensitive and respectful of the diverse physical, cultural, mental, emotional and spiritual needs of residents and staff members. The Resident Coordinator will have a passion for helping vulnerable seniors. Top candidates will be great listeners and communicators, and will enjoy the companionship of senior citizens. Employee Benefits – What We Offer This position is a full-time position with benefits that include medical insurance (with Employee contribution), Dental & Vision plans with coverage beginning on the first day of hire, generous paid time off (vacation, personal days, sick days and earned floating holidays), 403(b) with 3% Employer Match after a year of employment, Flexible Spending Account, Dependent Care and transit benefits. Requirements: Role Responsibilities · Assist residents with daily personal routines, including bathing, dressing, grooming, eating, laundry and using the bathroom; · Provide companionship to residents and establish a trusting relationship with them; · Ensure that residents are taking their prescribed medication(s), and meticulously track and record medication distribution according to training and program policy; · Report any concerns or medical issues; · Collaborate with management and coworkers to ensure residents receive the best quality of life possible; · Advise and assist residents with nutrition and cleanliness; · Ensure Residents’ voices are heard, and their ideas play a prominent role in programming; · Identifying and coordinate services for the unique needs of the Residents and utilize screening and assessment tools to make those determinations; · Read and respond to emails and voicemails on a daily basis and respond in a timely manner · Schedule and conduct orientation, walk through, move in, move out, shipping and storing of items for new and transitioning residents · Clearly document any and all client interactions, engagements, activities in AWARDS by the end of the work week; · Ensure client intake documentation including but not limited to the Resident Handbook, Emergency Contact form, Release of Information and Health Assessment is completed prior to client’s move in date; · Coordinate, schedule, maintain and submit accurate and updated records on all Residents to include the services they receive including but not limited to weekly Pantry items, transportation; shopping activities; clinic visits · Attend and participate in residence and departmental meetings, including but not limited to Case Conference, Partnership meetings, Agency-wide meetings/Town Halls; · Keep office space neat and organized; · Encourage and enable socialization among seniors and help create an atmosphere that fosters trust, caring, and respect for one another; · Coordinate weekly, bi-weekly, and monthly doctors’ visits; · Update vacancy list on a monthly basis; · Update bulletin board on a monthly basis; · Create a monthly newsletter by the 3rd week of the month and distribute to each client mailbox; · Always present the best bed-side manner including being friendly, patient, and compassionate when intersecting with residents; · Travel throughout the program’s service, which in includes the neighboring vicinity and, at times, farther destinations within the NYC area is required on a regular basis; · Provide coverage during staff shortages and emergency situations; · Complete all ongoing required professional development and certification requirements that are associated with the position as assigned by the supervisor; · Adhere to and enforce all safety and emergency procedures; · Assist with special projects and other duties assigned by the manager(s); Required Qualifications: · Bachelor degree preferred, High school diploma accepted with experience; · Experience working with elderly or disabled people; · Ability to meet the following physical requirements: Bending, Climbing, Stooping, Kneeling, Reaching, Crouching, Squatting, and Lifting (30 to 50 pounds); · Have the ability to stand for long periods of time and during housekeeping functions; · Strong emotional intelligence and listening skills; · CNA or HHA certification (we will consider candidates who are willing to attain the certification within a year of employment, but these candidates must be currently enrolled in a program); · Friendly, professional demeanor; · Microsoft Office Experience; · Ability to work under pressure and follow directions; · Work well with others in a team environment; · Be available to work on holidays and during emergencies, as requested; · Bilingual preferred; · First aid and CPR certification.

Job Description New Graduate DVM/VMD, RISE Mentorship Program - Mill Plain Veterinary Clinic At Mill Plain Veterinary Clinic, you'll join a team that values collaboration, quality medicine, and is there to support you at every stage of your career. Whether it's a team that celebrates its local autonomy, advanced equipment, or positive, team-first culture, this is a place where you can build confidence, ask questions, and grow as a practicing DVM/VMD. We are seeking a compassionate and skilled Full-Time Veterinarian to join our friendly and experienced team! The ideal candidate will be passionate about providing high-quality veterinary care and possess excellent communication skills to build lasting relationships with our clients. You will work alongside a team of experienced veterinarians, technicians, and support staff and will work closely with the Hospital Manager and Regional Manager. Why Join Us: • We are a positive, team-oriented environment that supports your professional growth and personal fulfillment, • No on-call responsibilities, • High base salary + strong production rates, • Tenured support staff and a high tech-to-DVM ratio Start Your Career with RISE RISE pairs new grad DVM/VMDs with experienced mentors in a collaborative, hands-on environment that promotes learning, confidence, and growth. What You Can Expect: • Full-time employment with gradual caseload independence, • Dual mentorship model: on-site hospital mentor + national mentorship team, • Hands-on learning with real-time case support and guidance, • A nationwide cohort of peers for ongoing connection and support, • Flexible start dates Who We're Looking For: • New DVM/VMD graduates seeking strong mentorship and support, • Veterinarians interested in General Practice, Emergency, or Mixed Animal Practice (based on location), • Candidates passionate about high-quality medicine, teamwork, and continuous learning Qualifications • Applicants must be 18 years of age or older to be considered for this position Compensation & Benefits • Base salary: $120,000-$140,000K, • All offers include quarterly no negative accrual for new graduates, • Up to $35,000 new grad sign-on bonus, • Comprehensive benefits package, including paid parental leave, • Relocation assistance available, • CE reimbursement plus paid PTO for CE, • Paid VIN, AVMA, and Plumb's memberships Life in Danbury, CT: Located in the heart of Fairfield County, Danbury offers the perfect blend of scenic New England charm and modern convenience. With access to beautiful parks, lakes, and hiking trails, plus a lively downtown filled with shops, restaurants, and cultural attractions, Danbury is a fantastic place to live and work. Just over an hour from NYC, it's an ideal location for both outdoor enthusiasts and city commuters. Why PetVet? Our RISE program is designed to help early-career professionals take the first step in their veterinary journey—with opportunities to build hands-on experience, deepen their knowledge, and be part of a team that truly cares. Participants also gain exposure to our growing continuing education (CE) program, supporting long-term growth and development across clinical and leadership pathways. Ready to take the next step? Apply today! For questions or to connect directly, please email your resume to Leslie Lynette, RVT, CVPM at LLynette@petvetcarecenters.com. Pay Range $120,000—$140,000 USD At PetVet Care Centers, we're committed to a Culture of Care — for pets, for the people who love them, and for the team members who make it all possible. With more than 400 hospitals across the U.S. and a team of over 11,000 dedicated professionals, including 1700+ veterinarians, we offer a unique blend of local leadership and national support that helps our hospitals thrive. Our model is built on partnership, collaboration, and local medical autonomy, empowering each hospital to deliver high-quality care while benefiting from shared resources and a strong professional community. Whether you're providing care in a hospital or supporting operations behind the scenes, PetVet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact. You care for pets. We care for you. PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V PetVet respects your privacy and is committed to protecting your personal information. Please see our privacy notice for additional information about our data practices.

Job Description Our Urgent Care Clinic in Staten Island, NY is seeking a Radiologic Technologist who can perform and analyze patient x-rays and report results to our physician team. The Radiologic Technologist will be responsible for making patients who come in for procedures feel comfortable, and conducting patient x-rays. If you have a background in healthcare and a current ARRT certification, we encourage you to submit an application for this X-Ray Technician position. Shifts are 8a-4p and 4p to 12 am. Location is 1091 River Ave, Lakewood, NJ 08701 Benefits • Paid Time off, • Life insurance, • Medical/Dental/Vision Insurance, • Long/short term disability, • Paid Family Leave, • Paid Malpractice, • Professional growth Job summary • Provides general care and education to patient regarding x-rays, • Uses a variety of radiation protection and shielding materials, • Prepares patients for radiologic procedures. Takes X-rays following established procedures for patient care and safety, • Performs tasks including, record-keeping and maintaining supply inventory, • Performs any other tasks to maintain a smooth flow of the clinic, • Performs proper x-ray duties as requested by provider, • Ensures equipment is in working order, and reports equipment malfunctions to the Practice Manager, • Logs radiologic procedures completed. Processes related paperwork using computer equipment as directed, • Maintains examination rooms and stocks necessary medical and radiologic supplies, • Foster cooperative work environment, • Performs jobs assigned by managers, practice managers, providers, • This job description is a list of your primary job duties, and the company reserves the right to add any task as needed Qualifications and Education requirements • Minimum high school degree or equivalent., • ARRT or equivalent., • Licensed with NY State, • Current with continuing education requirements for the ARRT, • Knowledge of X-Ray procedures and protocols., • Knowledge of anatomy and physiology necessary to perform X-Ray testing including body mechanics and movement., • Knowledge of radiology equipment including safety hazards common to radiology., • Ability to apply written instructions and standardized work practices., • Ability to establish and maintain effective relationships with staff, patients, and families., • Able to withstand physical & mental demands: standing, walking, stooping, bending. Requires ability to move equipment and transfer patients. Occasional stress in working with tense patients., • Basic computer knowledge., • Up to date on annual radiation protection in-services and provide documentation, • Ability to identify equipment problems and correcting or notifying team leader. Pay Rate: $40/hr- $45/hr Our Urgent Care Companies are Equal Opportunity Employers and take pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We are committed to building diverse teams, representative of the patients and communities we serve, and we strive to create an inclusive workplace that cultivates bold innovation through collaboration and empowers our people to unleash their full potential. Job Type: Full-time Powered by JazzHR 7QcnjecQ2T

Job Description Job Function: Patient Care Coordinator Job Level: Individual Contributor Employment Status: Full-time Location: Bronx, NY Job Summary We are seeking a compassionate, organized, and proactive Patient Care Coordinator to join our team in Bronx, NY. This role is at the heart of the patient experience, serving as a key point of contact for patients while supporting the clinic's day-to-day operations. The Patient Care Coordinator will help patients navigate their physical therapy journey, coordinate communication between patients and healthcare providers, assist with scheduling and insurance-related questions, and ensure that every patient feels welcomed, supported, and cared for. The ideal candidate is an excellent communicator who is comfortable working in a fast-paced healthcare environment, has strong attention to detail, and genuinely enjoys helping others. Bilingual Spanish proficiency is required. Key Responsibilities Patient Care & Advocacy Serve as a primary point of contact for patients, providing professional, compassionate, and responsive support throughout their care journey. Advocate for patients by addressing questions, concerns, and needs in a timely and effective manner. Assist patients in navigating the physical therapy process and provide guidance regarding appointments, treatment plans, and therapy goals. Explain insurance coverage, benefits, copayments, coinsurance, deductibles, and other patient financial responsibilities. Assist patients with scheduling, rescheduling, and appointment coordination. Educate patients on their treatment plans, exercises, therapy goals, and expected outcomes within the scope of the role. Maintain strict compliance with HIPAA and all applicable patient privacy and confidentiality requirements. Coordinate with internal departments, healthcare providers, and external vendors to ensure timely updates and services. Care Coordination & Clinic Support Work closely with physical therapists and other healthcare professionals to promote seamless communication and continuity of patient care. Communicate relevant patient information to therapists and appropriate clinic staff. Partner with the Clinic Manager to improve workflows, enhance the patient experience, and support efficient clinic operations. Assist with administrative and clinical support activities as appropriate based on training, qualifications, and clinic needs. Provide support for pain management services or other clinical activities when needed and within the scope of training and qualifications. Patient Experience Create a warm, welcoming, and professional environment for every patient and visitor. Engage positively with patients during therapy sessions, listen attentively to their concerns, and respond with empathy and professionalism. Build strong relationships with patients and help foster a positive and supportive clinic environment. Collect patient feedback and reviews to help identify opportunities for improving service quality and patient satisfaction. Capture positive patient experiences on video, when appropriate and with proper authorization, to support the organization's patient engagement and communications efforts. Consistently represent the organization's values, standards, and commitment to exceptional patient care. Clinic & Facility Responsibilities Maintain a clean, organized, safe, and welcoming clinic environment, including the front desk, waiting areas, therapy areas, bathrooms, kitchen, pool, and storage areas. Regularly disinfect high-touch surfaces such as counters, door handles, seating areas, and other frequently used surfaces. Keep therapy rooms organized and ensure equipment is cleaned, sanitized, and properly stored after each use. Receive shipments, open deliveries, and restock supplies as needed. Organize patient forms, brochures, and other materials at the front desk. Assist with the assembly and setup of clinic furniture and equipment, including chairs, cabinets, tables, and beds, as needed. Ensure trash and other waste are properly disposed of and that bins in common and clinical areas are emptied regularly. Promptly identify and address spills, clutter, or other potential safety hazards. Collect, wash, dry, and fold used towels and ensure clean towels are properly stored and available for patient use. Collect patient financial responsibilities, including copayments, coinsurance, and deductibles, in accordance with established procedures, securely maintain collected funds, and provide them to the Clinic Manager on a weekly basis. Qualifications High school diploma or equivalent required. Bachelor's degree in Healthcare Administration, Business Administration, or a related field preferred. Previous experience in a physical therapy practice, medical office, rehabilitation facility, or healthcare setting preferred. Bilingual in English and Spanish is required. Strong verbal and written communication skills with a patient-focused and empathetic approach. Excellent interpersonal skills and the ability to communicate effectively with patients, healthcare professionals, vendors, and administrative staff. Strong organizational skills and attention to detail, particularly when managing appointments, patient information, records, and administrative responsibilities. Working knowledge of medical terminology, health insurance processes, and HIPAA regulations preferred. Ability to multitask, prioritize responsibilities, and remain organized in a fast-paced clinical environment. Ability to work independently while also contributing effectively as part of a collaborative team. Professional, dependable, compassionate, and service-oriented attitude. Physical Requirements Ability to stand and walk for extended periods throughout the workday. Ability to move throughout the clinic and assist with routine patient and clinic needs. Ability to assist patients as needed during therapy sessions within the scope of training and job responsibilities. Minimal lifting may be required, including moving light equipment, supplies, or furniture. Ability to perform routine cleaning, sanitizing, restocking, and facility-related tasks. Ability to handle and transport laundry, including loading and unloading washers and dryers. Tools & Technologies Electronic Medical Records (EMR): WebPT Office Productivity: Microsoft Office, Google Workspace Communication: Email, instant messaging, and other digital communication platforms What We're Looking For We are looking for someone who is more than just organized — we're looking for a patient-focused team member who takes pride in creating a positive experience for every person who walks through our doors. If you are compassionate, dependable, bilingual in Spanish and English, and enjoy working in a hands-on healthcare environment, we'd love to hear from you.

Job Description Apicha Community Health Center aims to improve community health by providing access to comprehensive primary care, preventive health services, mental health, and supportive services. The center is dedicated to delivering high-quality, culturally competent services that enhance the quality of life. It also advocates for and offers a welcoming environment for underserved and vulnerable populations. Position summary: The Behavioral Health Case Manager is responsible for ensuring high quality behavioral health interventions and services to patients of Apicha’s Primary Care Clinic to ensure access to and retention in care. The major duties of the position include, but are not limited to: Client Services and Direct Care – • Provide proactive behavioral health case management to Apicha’s Primary Care Clinic patients including comprehensive assessment, reassessment, and individualized care plan development to ensure access to care and other services including communication with the multidisciplinary care team at regular intervals to ensure patients have positive health outcomes., • Provide crisis intervention, stabilization, and brief counselling to Apicha’s Primary Care Clinic patients as needed., • Coordinate and link patients with additional services (e.g., initiate and follow up on referrals to specialty care, entitlements, long term mental health and substance use treatment, community follow-up case management) as needed and report outcome to the multidisciplinary care team., • Represent Apicha CHC to promote services and recruit patients specifically individual with low income and/or community of color including participate in events (e.g., tabling at community events) as needed. Collaboration and Services – • Act as liaison to between patients the multidisciplinary team to facilitate coordination of care and promote referrals to internal and external behavioral health providers., • Response to telephone, e-mail, referral inquiries of services available at the Agency and other requests for information in timely manner., • Work as a part of multidisciplinary care team and for continuous quality improvement (CQI) activities as a part of Department of Support Services., • Participates internal and external meetings and trainings including assists as requested and appropriate. Compliance – • Maintains patient’s records in an updated (real-time), organized, and legible condition including completes and submits pertinent forms, reports, and summaries in a timely manner., • Maintain accurate records of services rendered in all designated portals., • Maintain accurate reporting in both electronic and paper record to ensure and meet all documentation and data reporting requirements of the center., • Adheres to Apicha CHC policy and procedure as required that inclusive of NYC, NYS, and Federal requirements, as well as Apicha’ s Department of Support Services. Qualifications: • Advance degree in mental health counselling or social work required., • Two (2) years work experience in related field required. Experience may include verifiable internship and unpaid volunteer work., • Licensure with LMHC or LMSW required within three (3) months of hire., • UAS-NY certification required, within one (1) month of hire., • Experience working with target populations strongly preferred, including but not limited to Individuals with serious mental illness, developmental disabilities, serious substance use disorders (SUDs), individuals at high risk of or living with HIV/AIDS, chronic illness, Asians and Pacific Islanders, LGBTQ+, and immigrants., • Excellent written and verbal communication skills in English required., • Excellent customer service skills to assist in resolving patients and/or providers concerns., • Ability to use and adapt to various applications (Outlook, Word, Excel, PowerPoint, eCW, eICARE, AZARA, HCS, MAPP, Healthix, PSYCKES, etc.) required., • Ability to work effectively in both a collaborative as well as individual setting., • Ability to multitask and manage multiple projects in a stressful environment., • Fluency in Spanish or one of Asian languages a plus., • Ability to work flexible hours including some evenings and weekends required. At Apicha, we believe that serving the needs of our staff is just as important as serving the needs of underserved people of New York City as such we are proud to offer our team members a competitive employee benefits package which include 12 Paid Holidays, vacation and sick leave, Health Insurance Coverage, Flexible Spending Account, Life Insurance, Employee Assistant Program just to name a few.

Job DescriptionAbout Us Health is the most important thing in life, and the American healthcare system is completely broken - poor outcomes, high cost, bad patient experience. We're building a new system from the ground up. Our mission is to improve people's health by making it easy to live a healthy lifestyle. Nourish is the country's largest dietitian-led metabolic health clinic. We're an AI-native digital health system matching patients with 10,000+ Registered Dietitians, physicians, medications, lab testing, and AI agents to deliver insurance-covered care across all 50 states. Founded four years ago, we've completed millions of appointments, tripled year-over-year, and partnered with health plans covering 200M+ Americans across 250+ health systems. In 2026 we raised a $100M Series C, bringing total funding to $215M. The round was led by Menlo Ventures, with participation from Thrive Capital, Index Ventures, J.P. Morgan Growth Equity Partners, Maverick Ventures, Y Combinator, BoxGroup, Atomico, Daybreak, and Operator Partners. Learn more about our Series C here: Nourish Blog, Bloomberg, Fierce Healthcare, Digital Native, The Pulse Podcast. This is not a job for everyone. We hold an extremely high bar because we believe talent density is our biggest competitive advantage. We're looking for people who actively choose hard, ambiguous problems, who run toward unglamorous work, give and receive candid feedback, and bring relentless resilience without the ego. Our work is important, but we are not self-important. We do this because we're solving one of the hardest problems in the world, and the problem matters. If that's you, we disproportionately reward it. About the Role Nourish is seeking a hands-on Engineering Manager to lead Operations Engineering. Reporting to Senior Engineering Manager, you'll help build the technology and operating systems behind one of the largest healthcare operations in the country, supporting more than 10,000 clinicians across dietitians, physicians, and therapists. You'll reimagine what an AI- and technology-native healthcare operation can look like—using automation to scale unlike traditional healthcare companies and making notoriously complex workflows, including billing and claims, feel simple to patients and clinicians. This is a full-time role. We strongly prefer candidates based in New York City or San Francisco, with exceptions for truly exceptional candidates. Check out Engineering at Nourish to learn more about our team and what we've already built. Key Responsibilities • Build, lead, and develop a high-performing team of 4–5 engineers with strong technical ownership., • Coach engineers through regular feedback, career development, calibration, and performance management., • Scale the team through recruiting, interviewing, hiring, and onboarding., • Stay hands-on through architecture, pair programming, coding, code reviews, and on-call., • Partner with product and design to write requirements, shape roadmaps, scope work, plan sprints, and deliver measurable outcomes., • Drive thoughtful decisions around system design, code quality, observability, reliability, and scalability., • Establish effective team rituals, including sprint planning, OKR planning and reporting, quarterly planning, and retrospectives., • Operate with urgency and sound judgment in a fast-paced, ambiguous environment., • Set the technical direction for systems that support large-scale clinical and business operations., • Automate manual workflows and design exception-handling systems that increase operational leverage without sacrificing accuracy or patient trust., • Simplify billing, claims, eligibility, scheduling, and other complex healthcare workflows for patients, clinicians, and internal operators., • Partner closely with business operations, strategy, finance, clinical, product, and analytics teams to identify bottlenecks and measure business impact., • Build reliable, auditable systems that can safely scale through rapid growth and regulatory complexity.We'd Love to Hear from You If You:, • Have 6+ years of professional software engineering experience with modern full-stack technologies and 2+ years of hands-on engineering management experience., • Have hired engineers and managed performance, promotions, and career development., • Remain technical enough to pair program with your team and contribute directly when needed., • Bring exceptional product judgment: you can write a PRD, critique or mock a design, size an opportunity, and make progress without waiting on a PM., • Are highly proficient with React, TypeScript, Node.js, PostgreSQL, or similar modern stacks., • Have shipped and owned production systems in a fast-moving, ambiguous environment., • Balance people leadership with technical depth, delivery focus, and clear communication., • Are energized by Nourish's mission to improve people's health by making it easy to eat well. Nice to Have: • Backend and workflow-platform experience., • Automation and AI-enabled operations., • Healthcare billing, claims, or eligibility., • Internal tools., • Regulated systems., • Experience designing for reliability, audibility, and complex edge cases.About Us Nourish is on a mission to improve people's health by making it easy to eat well. Nutrition-related chronic disease is the largest and most overlooked crisis in the world, and food can be medicine. We're building an AI-native, patient-friendly healthcare system centered on nutrition—live in all 50 states with thousands of dietitians and hundreds of thousands of patients on the platform. We've partnered with national health insurers and provider groups, raised substantial funding from top-tier investors, and are rapidly scaling our teams to build technology that transforms how people engage with their health. In 2026 we raised a $100M Series C, bringing total funding to $215M. The round was led by Menlo Ventures, with participation from Thrive Capital, Index Ventures, J.P. Morgan Growth Equity Partners, Maverick Ventures, Y Combinator, BoxGroup, Atomico, Daybreak, and Operator Partners. Learn more about our Series C here: Nourish Blog, Bloomberg, Fierce Healthcare, Digital Native, The Pulse Podcast. This is not a job for everyone. We hold an extremely high bar because we believe talent density is our biggest competitive advantage. We're looking for people who actively choose hard, ambiguous problems, who run toward unglamorous work, give and receive candid feedback, and bring relentless resilience without the ego. Our work is important, but we are not self-important. We do this because we're solving one of the hardest problems in the world, and the problem matters. If that's you, we disproportionately reward it. About the Role Nourish is seeking a hands-on Engineering Manager to lead Provider Supply. Reporting to Sarah J, you'll own the team responsible for ensuring Nourish has the provider capacity to meet growing patient demand — and that providers can build predictable, rewarding careers on the platform. Your team owns technology across the provider journey, from application and onboarding through scheduling, productivity, earnings, and retention. You'll grow provider supply through two primary levers: helping existing providers operate at their full potential and creating a seamless, high-converting path for new providers to join and activate on Nourish. This team is tackling a foundational challenge for Nourish: scaling our provider network to serve patients across the country. First, we're rebuilding the scheduling and capacity system so providers can set achievable caseload goals, trust Nourish to fill their calendars, and earn predictably. Second, we're transforming application through activation from a human-heavy recruiting process into a thoughtful, product-led experience — with data and automation handling repetitive work while people step in at the moments where they have the greatest impact on supporting providers in their onboarding at Nourish. This is a hands-on leadership role for someone who enjoys developing engineers, shaping products, remaining close to architecture and implementation, and the details of marketplace dynamics. You'll work closely with provider recruiting, onboarding, provider strategy, product, design, data, and finance to build systems that balance patient access, provider experience, and business performance. This is a full-time role. We strongly prefer candidates based in New York City or San Francisco, with exceptions for truly exceptional candidates. Check out Engineering at Nourish to learn more about our team and what we've already built. Key Responsibilities • Build, lead, and develop a high-performing team of 4–6 engineers with strong technical ownership., • Coach engineers through regular feedback, career development, calibration, and performance management., • Scale the team through recruiting, interviewing, hiring, and onboarding., • Stay hands-on through architecture, pair programming, coding, code reviews, and on-call., • Partner with product and design to write requirements, shape roadmaps, scope work, plan sprints, and deliver measurable outcomes., • Drive thoughtful decisions around system design, code quality, observability, reliability, and scalability., • Establish effective team rituals, including sprint planning, OKR planning and reporting, quarterly planning, and retrospectives., • Operate with urgency and sound judgment in a fast-paced, ambiguous environment., • Set the technical and product direction for Nourish's provider supply platform., • Build scheduling and capacity systems that help providers set achievable caseload goals, manage their availability, fill open appointments, and earn predictably., • Improve the provider application-to-activation funnel through experimentation, automation, lifecycle-based referrals, and thoughtfully designed recruiting and onboarding experiences., • Create human-in-the-loop systems that automate repetitive operational work and direct recruiting and operations teams toward the highest-value interventions., • Build the data foundations needed to understand provider capacity, forecast supply, measure funnel conversion, and make effective marketplace decisions., • Connect improvements in provider growth and productivity to patient access, provider retention, operational efficiency, and Nourish's ability to scale., • Partner closely with provider recruiting, onboarding, strategy, operations, product, design, data, finance, and clinical leadership. We'd Love to Hear from You If You: • Have 6+ years of professional software engineering experience with modern full-stack technologies and 2+ years of hands-on engineering management experience., • Have hired engineers and managed performance, promotions, and career development., • Remain technical enough to pair program with your team and contribute directly when needed., • Bring exceptional product judgment: you can write a PRD, critique or mock a design, size an opportunity, and make progress without waiting on a PM., • Are highly proficient with React, TypeScript, Node.js, PostgreSQL, or similar modern stacks., • Have shipped and owned production systems in a fast-moving, ambiguous environment., • Are comfortable using data and experimentation to improve complex funnels, workflows, or marketplace systems., • Balance people leadership with technical depth, delivery focus, and clear communication., • Are energized by Nourish's mission to improve people's health by making it easy to eat well.Nice To Have:, • Backend and workflow-platform experience, • Automation and AI-enabled operations, • Healthcare billing, claims, or eligibility, • Internal tools, • Regulated systems, • Experience designing for reliability, auditability, and complex edge cases.More Information The Nourish Bar Our Values Why Nourish Exists How We Work Comp Philosophy Benefits Please note that you must be legally authorized to work in the U.S. for this position.

Job DescriptionAbout Us Health is the most important thing in life, and the American healthcare system is completely broken — poor outcomes, high cost, bad patient experience. We're building a new system from the ground up. Our mission is to improve people's health by making it easy to live a healthy lifestyle. Nourish is the country's largest dietitian-led metabolic health clinic. We're an AI-native digital health system matching patients with 10,000+ Registered Dietitians, physicians, medications, lab testing, and AI agents to deliver insurance-covered care across all 50 states. Founded four years ago, we've completed millions of appointments, tripled year-over-year, and partnered with health plans covering 200M+ Americans across 250+ health systems. In 2026 we raised a 100M USD Series C, bringing total funding to 215M USD. The round was led by Menlo Ventures, with participation from Thrive Capital, Index Ventures, J.P. Morgan Growth Equity Partners, Maverick Ventures, Y Combinator, BoxGroup, Atomico, Daybreak, and Operator Partners. Learn more about our Series C: Nourish Blog, Bloomberg, Fierce Healthcare, Digital Native, and The Pulse Podcast. This is not a job for everyone. We hold an extremely high bar because we believe talent density is our biggest competitive advantage. We're looking for people who actively choose hard, ambiguous problems, who run toward unglamorous work, give and receive candid feedback, and bring relentless resilience without the ego. Our work is important, but we are not self-important. We do this because we're solving one of the hardest problems in the world, and the problem matters. If that's you, we disproportionately reward it. About the Role We are hiring an Executive Assistant, Tech (Executive Operations Manager, Tech) to report to our Executive Operations Manager and serve as a trusted operating partner to our CTO and department heads across Engineering, Product, Design, and Analytics. The role will be most deeply focused on the CTO and VP Engineering, while providing ongoing, dependable support to each EPDA leader. This role sits at the intersection of executive partnership and tech operations. You will maintain active support relationships with all EPDA department heads, understand what each leader needs, and allocate your time transparently as priorities shift. You will protect leadership time, keep important decisions and follow-ups moving, and build lightweight systems that help EPDA operate as one team. On any given week, that may mean redesigning a leader's calendar around the decisions that matter, preparing an OKR or all-hands update, helping negotiate a software renewal, coordinating an EPDA offsite, or driving a security initiative across several teams. This is a hands-on role for someone who is equally comfortable with high-stakes executive support and operational ownership. You will not just schedule meetings; you will understand why they matter, make thoughtful tradeoffs, prepare the right context, and ensure decisions turn into action. Location and in-office expectations: In-office role in NYC. Occasional travel is expected for offsites and company events. Key Responsibilities: • Provide ongoing calendar, meeting, travel, preparation, and administrative support to every EPDA department head and the CTO, with the deepest and most proactive coverage for the CTO and VP Engineering; maintain a clear system for balancing requests and communicating tradeoffs across leaders., • Serve as a go-to operating partner for EPDA leadership by preparing agendas, briefs, presentations, and decision materials and tracking commitments through completion., • Run and improve key EPDA operating cadences, including leadership meetings, planning cycles, OKR reporting, all-hands preparation, and communications about AI use and internal efficiency., • Manage visibility into technology vendor spend and utilization; support procurement, renewals, budgeting, and contract negotiations in partnership with Finance, Legal, Security, and functional owners., • Project-manage cross-cutting initiatives such as security, privacy, compliance, and audit-readiness work by establishing clear owners, milestones, dependencies, risks, and escalation paths., • Plan and coordinate EPDA offsites, leadership sessions, team events, and employer-brand initiatives that strengthen how the organization works and how candidates understand the team., • Build strong relationships across Engineering, Product, Design, Analytics, People, Finance, Legal, Security, IT, and executive operations; identify gaps in information flow and fix them., • Use AI, automation, and modern productivity tools to reduce repetitive work, improve reporting, and make the organization more effective without compromising judgment, privacy, or quality.We'd love to hear from you if:, • You have 5+ years of experience in executive operations, executive business partnership, business operations, technical program management, or a similarly high-trust role in a fast-growing technology company., • You have directly and concurrently supported multiple VP- or C-level leaders across different functions and are excellent at complex calendar management, meeting preparation, travel, executive follow-through, and transparently balancing competing leadership needs., • You have operated across multiple technical or product functions and can build credibility with Engineering, Product, Design, Analytics, and business partners., • You have managed budgets or vendor spend and have supported procurement, renewals, contract negotiations, or vendor performance reviews., • You have driven ambiguous cross-functional work to completion, ideally involving security, compliance, privacy, risk, or another initiative where several teams owned dependencies., • You communicate exceptionally well in writing and verbally and can turn incomplete inputs into clear briefs, OKR reports, presentations, and company updates., • You have excellent judgment, discretion, and attention to detail and can decide when to act, when to ask, and when to escalate., • You are energized by both strategic and unglamorous work, stay calm when priorities shift, and take pride in making the people and teams around you more effective., • You are fluent with tools such as Google Workspace, Slack, Notion, spreadsheets, presentation software, and modern AI tools, and you use them thoughtfully.More Information The Nourish Bar Our Values Why Nourish Exists How We Work Comp Philosophy Benefits

Job Description MISSION STATEMENT Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW Under supervision of the Nurse Supervisor/Manager (RN) and with the collaboration of the Program Director, the Licensed Practical Nurse (LPN) provides medical care and services for individuals residing in the residential treatment program for substance use disorder(s). Services include gathering and assessing health history, physical examination, minor office procedures, monitoring of daily medication administration, treatment, referral, counseling and follow up care and services. KEY ESSENTIAL FUNCTIONS • Under the supervision of the program director, act as the health coordinator for the residential program., • Review referred potential client medical histories submitted by the intake department., • Assist with referring clients to appropriate health care provider specialists., • In an 820 residential program, assist with managing the symptoms of withdrawal for clients who are in the stabilization element of care, this may include referral to seek further medical attention., • Conduct medical assessments with all new clients., • Assist with the managing client prescriptions with various pharmacy (e.g., ChemRx)., • Coordinates with the client’s primary care physicians to inform decisions regarding management and treatment of problems identified and provides care as prescribed by physician., • Manage client care: follow up plan and monitor progress, determine when referral to another provider is necessary and make arrangements for further care, determine when emergency room visit is necessary and when illness is resolved., • Work with interdisciplinary team members regarding modification of treatment as necessary according to health concerns., • Monitoring the wellness center to promote organized and efficient medication tracking, refills, and disposal of medication, as needed., • Document all medications in electronic health record system., • May participate in staff meeting or professional development activities as needed., • Conducts and documents tuberculin implanting and reading within appropriate time frame, during admission and at annual examination., • Ensures the provision and coordination of staff teaching regarding prevention, transmission, risk reduction and risk elimination strategies for HIV/AIDS., • Provides educational health related materials at admission, as needed, at the request of a client or as medically/clinically indicated., • Implements nursing care effectively and with courtesy according to clinic policy and procedures., • Follows accepted standards of nursing practice in providing direct care, performing procedures, and using equipment., • Maintains infection control standards per policy and in collaboration with Medical Director., • Coordinates all necessary client services with interdisciplinary team members in the comprehensive care planning process.

Job Description JOB SUMMARY: This role is in a Community Health clinical site setting; working on a team of committed professionals supporting Physicians, Nurse Practitioners and Nurses, while also providing patient care and administrative duties necessary to deliver quality patient care to a diverse and vulnerable population. This employee will work as part of the PCMH team with the following essential duties and responsibilities include the following: Essential duties and Responsibilities include the following: • Provide full-cycle appointment management for clinic site (patient follow-up and drop-in appointments, specialty services and testing) to optimize clinic patient hours., • Document all services in eClinical Works (EMR) system., • Manage all front office tasks including; basic intake and collection of patient demographics, insurance information, privacy practice forms, its collection and management, faxing, and filing., • Referral coordination with patient contact for date of appointment., • Insurance verification on all patients requesting a visit., • Ensure all registration information is completed and updated accurately at the time of each appointment., • Responsible for printing pre-visit planning in preparation for huddle., • Follow all Federal, State and City regulations and guidelines regarding to medical clinic operations., • Responsible for understanding CFH’s Medical Clinic Policy and Procedures., • Assist in taking medical histories, vital signs, recording height and weight at Nurse Manager/Provider request., • Performs phlebotomy and collects lab specimens, as requested, using appropriate protocols, such as infection control. Logs information into EMR/vendor system, labels, and routes lab specimens according to standard procedure., • Ensures that results are received on all lab specimens submitted., • Maintains order and cleanliness of examination rooms., • Ensures medical supplies are maintained and reordered., • Disposes of expired supplies according to procedures., • Performs equipment checks and completes required logs; which may include refrigerator logs, eyewash logs, sample medication logs, AED, and other required checks/logs., • Liaise with laboratory and pharmacies as directed by provider and Nurse Manager., • Performs monthly NYSDOH Article 28 policy walkthroughs., • Submits work orders as indicated upon completion of Article 28 walkthrough., • Assist with change of simple dressings, check urine for glucose and ketones and other tests as directed by Nurse Managers and provider staff., • Perform EKG exams., • Point-of-care testing as directed by the provider (HIV, Hep C, additional CLIA waived tests)., • Perform all required point of care proficiency tests., • Perform lot specific Quality Assurance checks and log all results on all point of care testing., • Report issues or challenges to provider(s), Nurse Managers and Director of Practice Management. JOB QUALIFICATIONS: Educational Requirements: • AA degree preferred, High School Diploma required, • Medical Assistant, • Basic Life Support Certificate required. Experience: • 1-2 Years of experience as MA with medical office experience preferred., • Ability to communicate effectively with multicultural and language-deficit patients., • Effective interpersonal and communication skills, • Proficiency in Microsoft Outlook, Excel, and Word, • Excellent telephone etiquette, • Bilingual-Spanish preferred, • Experience using eClinical is a Plus!Pay: $25.46 Powered by JazzHR 6iW1BlZTyI

Job Description JOB SUMMARY: This role is in a Community Health clinical site setting; working on a team of committed professionals supporting Physicians, Nurse Practitioners and Nurses, while also providing patient care and administrative duties necessary to deliver quality patient care to a diverse and vulnerable population. This employee will work as part of the PCMH team with the following essential duties and responsibilities include the following: Essential duties and Responsibilities include the following: • Provide full-cycle appointment management for clinic site (patient follow-up and drop-in appointments, specialty services and testing) to optimize clinic patient hours., • Document all services in eClinical Works (EMR) system., • Manage all front office tasks including; basic intake and collection of patient demographics, insurance information, privacy practice forms, its collection and management, faxing, and filing., • Referral coordination with patient contact for date of appointment., • Insurance verification on all patients requesting a visit., • Ensure all registration information is completed and updated accurately at the time of each appointment., • Responsible for printing pre-visit planning in preparation for huddle., • Follow all Federal, State and City regulations and guidelines regarding to medical clinic operations., • Responsible for understanding CFH’s Medical Clinic Policy and Procedures., • Assist in taking medical histories, vital signs, recording height and weight at Nurse Manager/Provider request., • Performs phlebotomy and collects lab specimens, as requested, using appropriate protocols, such as infection control. Logs information into EMR/vendor system, labels, and routes lab specimens according to standard procedure., • Ensures that results are received on all lab specimens submitted., • Maintains order and cleanliness of examination rooms., • Ensures medical supplies are maintained and reordered., • Disposes of expired supplies according to procedures., • Performs equipment checks and completes required logs; which may include refrigerator logs, eyewash logs, sample medication logs, AED, and other required checks/logs., • Liaise with laboratory and pharmacies as directed by provider and Nurse Manager., • Performs monthly NYSDOH Article 28 policy walkthroughs., • Submits work orders as indicated upon completion of Article 28 walkthrough., • Assist with change of simple dressings, check urine for glucose and ketones and other tests as directed by Nurse Managers and provider staff., • Perform EKG exams., • Point-of-care testing as directed by the provider (HIV, Hep C, additional CLIA waived tests)., • Perform all required point of care proficiency tests., • Perform lot specific Quality Assurance checks and log all results on all point of care testing., • Report issues or challenges to provider(s), Nurse Managers and Director of Practice Management. JOB QUALIFICATIONS: Educational Requirements: • AA degree preferred, High School Diploma required, • Medical Assistant, • Basic Life Support Certificate required. Experience: • 1-2 Years of experience as MA with medical office experience preferred., • Ability to communicate effectively with multicultural and language-deficit patients., • Effective interpersonal and communication skills, • Proficiency in Microsoft Outlook, Excel, and Word, • Excellent telephone etiquette, • Bilingual-Spanish preferred, • Experience using eClinical is a Plus!Pay: $25.46 Powered by JazzHR h9A7dvoCEg

Job DescriptionJob description: Join ZZ Med Spa as a Performance Marketing Manager: About the Role: As our Performance Marketing Manager, you will own the paid ads channels that bring new clients through our doors. You’ll run paid advertising on Meta and Google, along with our SMS and email programs, while also supporting influencer and social media efforts. This is an exciting opportunity for a data-driven marketer to directly impact lead volume, booking rates, and revenue at a fast-growing Manhattan med spa group that is expanding to new locations. Compensation: $80,000 to $125,000 annually Enjoy a competitive base salary, plus the opportunity to earn performance-based bonuses tied to marketing results. This compensation plan rewards your ability to turn ad spend into booked clients and revenue. Top performers exceeding expectations thanks to their ability to scale campaigns profitably. At ZZ Med Spa, your success is our success! Key Responsibilities Primary Focus • Meta Ads: Plan, launch, and optimize Facebook and Instagram campaigns, including creative testing, audience strategy, retargeting, and budget management to maximize lead volume and return on ad spend., • Google Paid Ads: Build and manage Google search and paid campaigns, tracking cost per lead and conversion quality to scale what works and cut what doesn’t., • SMS Marketing: Create and manage text campaigns, including promotional blasts, lead nurture sequences, and reactivation of past leads and clients., • Email Marketing: Develop and manage email campaigns and automated sequences that nurture new leads, drive bookings, and win back past clients.Supporting Responsibilities, • Influencer Marketing: Coordinate with influencers and content creators, manage partnerships and deliverables, and turn their content into ad creative., • Social Media: Oversee our social presence across locations, ensuring content stays on brand and supports our campaigns.Across All Channels, • Track and Report Performance: Monitor key metrics such as cost per lead, cost per booking, show rate, and return on ad spend, and deliver clear, data-backed reporting to leadership., • Optimize the Funnel: Work closely with our setter/call center and sales teams to improve lead quality, speed to contact, and conversion from lead to booked consult., • Maintain Brand and Compliance Standards: Ensure all advertising and messaging follows our brand standards and applicable advertising, SMS, and healthcare-related regulations., • Collaborate Across Teams: Partner with our Head of Sales, clinic managers, and Operations to align promotions, capacity, and performance goals across locations.What We’re Looking For, • Education: Bachelor’s Degree required., • Experience: 3+ years of hands-on performance marketing experience, with proven results managing Meta and Google ad budgets. Experience in med spa, aesthetics, healthcare, or other high-touch local service businesses is a strong plus., • Skills: Strong command of Meta Ads Manager, Google Ads, SMS and email platforms, CRM and automation tools, and Google Suite, with the ability to analyze data and make decisions from it., • Analytical Mindset: A metrics-driven thinker who is comfortable owning numbers like cost per lead, ROAS, and conversion rates., • Creative Judgment: A good eye for ad creative, copy, and messaging that converts, and the ability to brief creators and editors effectively., • Professionalism: A proactive, detail-oriented self-starter who is committed to ZZ Med Spa’s values and operational excellence., • Availability: Flexibility to respond to campaign needs, including occasional evenings and weekends.Why You’ll Love It Here, • Ownership Opportunities: Take charge of our paid and direct-response channels with the autonomy to test, learn, and scale., • Professional Growth: Receive ongoing development and a clear path to advancement as we open new locations and grow the marketing team., • Collaborative Culture: Join a supportive, innovative team that values teamwork and excellence., • Competitive Rewards: Enjoy a competitive salary and performance incentives, along with health insurance stipends., • Exclusive Perks: Get free and discounted aesthetic treatments so you can look and feel your best!Why ZZ Med Spa? At ZZ Med Spa, we set a higher standard for aesthetic medicine. Every treatment is performed by licensed medical professionals following physician-supervised protocols built for safety and effectiveness. With state-of-the-art technology and premium products, we care for all skin types with precision, blending clinical expertise with cutting-edge innovation. Our locations across Manhattan and Queens are rated 5 stars by our clients. Join Our Team At ZZ Med Spa, we empower our team members to thrive in a dynamic environment where excellence and innovation fuel success. If you’re a results-driven marketer who loves turning data into growth and wants to help scale a high-performing brand, we’d love to hear from you. Take the next step in your career. Apply today and help us shape the future of aesthetic medicine! Benefits Summary ZZ Med Spa offers health insurance stipends and competitive incentive compensation, including potential bonuses, depending on role and performance. Benefits: • 401(k), • Flexible schedule, • Paid time offWork Location: In person

Job DescriptionJob Description – Physical Therapist Assistant (PTA) FYZICAL Therapy & Balance Centers | Brooklyn, NY Position Overview We are looking for a motivated and compassionate Physical Therapist Assistant (PTA) to support our physical therapy team in delivering high-quality patient care. The PTA will work under the supervision and direction of a licensed Physical Therapist (PT), assisting with treatment plans, monitoring patient progress, and helping patients achieve their rehabilitation goals. Key Responsibilities Implement treatment plans developed by the supervising Physical Therapist. Assist patients with therapeutic exercises, mobility training, strengthening, balance, and functional activities. Provide hands-on therapeutic interventions within the scope of PTA practice and applicable regulations. Monitor patients' responses to treatment and report progress, concerns, or changes in condition to the supervising PT. Educate patients on prescribed exercises, proper techniques, and rehabilitation activities. Assist patients with therapeutic equipment and ensure proper use and safety. Maintain accurate and timely documentation of treatment sessions in the EMR system. Ensure treatment areas and equipment are clean, organized, and properly maintained. Follow infection control procedures, HIPAA regulations, and clinic policies. Collaborate with Physical Therapists, PT Aides, and front desk staff to ensure smooth clinic operations. Encourage patients and maintain a supportive, professional, and patient-centered environment. Qualifications Associate degree from an accredited Physical Therapist Assistant program. Active New York State PTA license or eligibility for licensure, as applicable. Previous outpatient orthopedic or rehabilitation experience preferred. Strong knowledge of therapeutic exercises, rehabilitation techniques, and patient care. Excellent communication and interpersonal skills. Ability to work effectively within a multidisciplinary healthcare team. Strong organizational skills and attention to detail. Key Competencies Patient-centered care Clinical knowledge and practical skills Communication and teamwork Time management and organization Professionalism and accountability Attention to detail and documentation accuracy Working Conditions Full-time or part-time, depending on clinic requirements. Outpatient physical therapy clinic environment. May require standing, walking, assisting patients with mobility, and handling therapeutic equipment. Reporting to: Supervising Physical Therapist / Clinic Manager Note: All clinical duties must remain within the PTA's authorized scope of practice and under the required supervision of a licensed Physical Therapist in New York State.

Job DescriptionAbout Us Health is the most important thing in life, and the American healthcare system is completely broken - poor outcomes, high cost, bad patient experience. We're building a new system from the ground up. Our mission is to improve people's health by making it easy to live a healthy lifestyle. Nourish is the country's largest dietitian-led metabolic health clinic. We're an AI-native digital health system matching patients with 10,000+ Registered Dietitians, physicians, medications, lab testing, and AI agents to deliver insurance-covered care across all 50 states. Founded four years ago, we've completed millions of appointments, tripled year-over-year, and partnered with health plans covering 200M+ Americans across 250+ health systems. In 2026 we raised a $100M Series C, bringing total funding to $215M. The round was led by Menlo Ventures, with participation from Thrive Capital, Index Ventures, J.P. Morgan Growth Equity Partners, Maverick Ventures, Y Combinator, BoxGroup, Atomico, Daybreak, and Operator Partners. Learn more about our Series C here: Nourish Blog, Bloomberg, Fierce Healthcare, Digital Native, The Pulse Podcast. This is not a job for everyone. We hold an extremely high bar because we believe talent density is our biggest competitive advantage. We're looking for people who actively choose hard, ambiguous problems, who run toward unglamorous work, give and receive candid feedback, and bring relentless resilience without the ego. Our work is important, but we are not self-important. We do this because we're solving one of the hardest problems in the world, and the problem matters. If that's you, we disproportionately reward it. About the Role We're scaling quickly, and data is a critical lever to growing our business and improving patient outcomes. As Manager, Analytics Engineering you'll lead the strategy and execution of a team of analytics engineers working across a multitude of domains, partner with leadership on critical business questions, and drive the vision for the future of Analytics at Nourish. This role combines analytics engineering, business insights, and people management to support domains ranging from supply and demand to marketing, and operations. You'll work closely with Operations, Engineering, and Product to build reliable data foundations and help teams answer their most important questions. You'll define and execute Nourish's analytics roadmap alongside other Data leads. Our Data team is based in NYC and goes into the office 2-3 days a week. While this isn't a strict requirement, we are looking for people who would be excited to be part of that culture. Key Responsibilities: • Lead and develop a team of Analytics Engineers: lead planning and prioritization; provide technical and analytical guidance; hold the bar on execution; help hire new team members., • Define and deliver the analytics roadmap across data modeling, business intelligence, and AI-enabled analytics. Establish technical standards that help the team scale., • Deliver high-impact insights: lead analyses of ambiguous problems; proactively identify opportunities; partner with leadership on solving complex and impactful analytics questions., • Build and maintain a robust data foundation: Partner with Engineering to validate and optimize pipelines, ensuring our data infrastructure is accurate, scalable, and supports a trusted single source of truth., • Champion a data-first culture: Guide teams to interpret and act on data, write clear documentation, and lead by example in driving evidence-based decisions.We'd love to hear from you if:, • Have 5+ years of relevant experience owning analytics end to end at a fast-paced, high-growth company., • Have 2+ years of leadership experience leading not only your team day to to day, but also setting and driving the technical vision to support business growth., • Are an unstoppable problem-solver taking complex and highly ambiguous asks and turning them into structured and thoughtful roadmaps to be rolled out to a lean team., • Have deep domain expertise in analytics engineering: You write clean, performant SQL, have hands-on experience with tools like dbt and Fivetran, and have a strong grasp of the fundamentals of data modeling, ETLs, and infrastructure., • Are curious, strategic, and outcome-oriented: You proactively shape the right questions, translate complex data into clear, actionable insights, and balance speed with depth to drive clear, high-impact decisions across the business, • Are a builder who thrives on ownership and impact: You take pride in designing clean, scalable systems from scratch, and are excited to take end-to-end ownership - filling gaps, creating structure, and becoming the go-to person others rely on for clarity., • Communicate complex ideas with clarity: You distill deep analysis into crisp, actionable takeaways, whether writing a Notion doc or presenting to leadership, and you earn trust across cross-functional teams by speaking the language of both operations and engineering, • Are motivated by impact and mission: You believe in the power of food as medicine to transform healthcare and are excited to improve lives at scale by contributing to Nourish's mission.More Information The Nourish Bar Our Values Why Nourish Exists How We Work Comp Philosophy Benefits

Job Description Position Description The Psychiatric Nurse Practitioner plays a pivotal role in our FQHC, Article 28 Health Services Division and Article 31 clinic. The Psychiatric Nurse Practitioner works within an interdisciplinary team providing health care services within a community based health center, responsible for assessment, psychiatric treatment and consultation for primary health care clients responsible to assist. This position must be able to work well in a team oriented environment and have experience working with vulnerable individuals experiencing serious and chronic mental health and addiction issues. Essential Job Functions The following duties are mandatory requirements of the job: • Initial and follow up psychiatric evaluations/assessments, • Comprehensive mental status exams and risk assessments, • Keeps Clinical Director informed of significant activities or conditions that may impact upon client level or program level operations and/or program goals., • Provides monitoring and follow-up of all referrals., • Prescribes psychotropic medication and manages psychotropic treatment as needed for enrolled clients., • Provide crisis intervention as directed or needed by Health Services providers., • Discusses and formulates Treatment Plans with clients., • Partner and collaborate with primary psychotherapist on treatment planning and treatment course., • Provide psychiatric follow up and assessments for client being provided Medication Assisted Treatment with Suboxone or Naltrexone, • Writes progress notes in a timely manner (within 24 hours after session is finished)., • Maintains record keeping., • Develops and implements clinical supervision for program., • Participates in the development and implementation of the quality improvement process.. Other Responsibilities The following duties are to be performed as assigned by the supervisor: • Attends trainings and meetings scheduled by Program Manager and Managing Clinical Director., • Maybe required to work over time to provide crisis intervention to the individuals and/or families served by the program, • Position Reports Clinically to Chief Psychiatrist and Administratively to Director of Clinical Services & Behavioral Health Education and Certification • This employee will possess, at a minimum, a Master of Science in Nursing and a post-master’s certificate with license to practice as a Psychiatric Nurse Practitioner., • The candidate will also possess 3-5 years of clinical, psychopharmacology and direct service provision with minority communities, communities at risk and families affected by HIV/AIDS, mental illness and substance abuse., • The candidate will have demonstrated didactic proficiency in group facilitation and have a comfortable working knowledge of psychopathology and differential diagnosis. Special Skills and Knowledge In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following: • Have an above adequate knowledge of psychopathology and differential diagnoses using the DSM-5 Manual, • Intermediate to advance knowledge and experience with Microsoft Word and Outlook., • Bilingual (English-Spanish) is desirable., • Experience working with PLWHA population and social service systems in New York City.

Job Description The Intake Coordinator will be responsible for promoting the Health Home program and building relationships that encourage new enrollments. This role involves engaging with providers across various sectors of the healthcare industry, with a specific focus on social services. The Intake Coordinator must possess in-depth knowledge of Harlem United’s services and will conduct presentations on the Health Home services at community-based organizations and community meetings. The primary responsibility of the Intake Coordinator is to enroll between 35 and 40 new clients each month and supervise two to four peers who will also conduct intakes. The Intake Coordinator will track monthly enrollment targets, train peers to complete enrollment forms, and research new organizations to partner with to promote and offer the Health Home program services. Essential Job Functions • Develop strategies and best practices for promoting the Health Home Program in the Community., • Develop a comprehensive understanding of healthcare services available in New York City to effectively engage potential partners., • Complete a minimum of 35-40 Health Home intakes each month., • Keep up with the competitive landscape and key developments within the healthcare industry to develop outreach strategies., • Distribute marketing materials and identify, coordinate, and participate in community events to raise awareness about the Health Home program., • Oversee a team of 2-4 peers who will assist in achieving the monthly intake target., • In collaboration with the Data Manager, complete the peer's care plan., • Ensure timely completion of peers' timesheets., • Train peers on the intake process and effective promotion of the Health Home program within the community., • Check EPACES and MAPP portals to verify clients’ Medicaid eligibility., • Screen incoming referrals to confirm eligibility and appropriateness., • Complete intakes., • Ensure all intake packages contain all required forms for enrollment., • Respond to emails and phone calls in a timely manner., • Report any missing documentation findings to the Data Manager., • Follow up on referrals made to the Health Home for enrollment., • Follow up on internal referrals made by the clinic/internal programs., • Participate in Bi-weekly supervision. Other Responsibilities • Complete additional tasks assigned by the supervisory team to ensure the smooth operation of the Health Home program., • Collaborate with other team members to identify areas for improvement in program processes and participant care., • Participate in training and development opportunities to enhance professional skills relevant to the role. Education and Certification Associate's Degree required and 2+ years of sales or marketing experience (in non-profit preferred). Special Skills and Knowledge In addition to the responsibilities listed above, the ideal candidate should possess most or all of the following attributes: • Ability to manage multiple tasks and meet deadlines independently., • Comfortable outreach to clients across various facilities serving high-need populations, such as homeless shelters, women’s shelters, soup kitchens, drug rehabilitation facilities, multiservice centers, churches, and mobile resource centers., • Proficient in Microsoft Word, Excel, and Outlook for documentation and reporting., • Ability to collaborate positively and supportively with team members, demonstrating a strong team player attitude., • Excellent time management, communication, and organizational skills., • Bilingual in English and Spanish is preferred. Monday through Friday 9am-5pm

Job Description Dental Office Managers If you’re the kind of leader who can run the day, build the team, and elevate the patient experience - let’s talk. Affinity Dental Management is a dentist-run organization supporting 45 high-performing practices across NY, MA, CT, and VT. We provide the operational and administrative backbone so practices can stay focused on what matters most: great dentistry, happy patients, and a team that performs at a high level. This is a pipeline post, so even if you don’t see an Office Manager opening in your area today, apply anyway. When the right opportunity pops up, you’ll be on our short list. Why this might be your next step • Competitive salary + monthly bonus, • Full-time benefits (30+ hours): medical, vision, dental, 401(k), life insurance, disability, • Benefits available after 30 days, • 3 weeks PTO + 8 paid holidays, • Real growth opportunities across a strong multi-practice network, • A leadership seat where you can make a measurable impact - not just “keep the lights on” The kind of leader who thrives here • You’re equal parts coach + problem-solver + operator., • You can see what’s coming before it hits - staffing gaps, schedule bottlenecks, patient issues - and you handle it with clarity and calm., • You build accountability without killing morale, and you know how to turn a busy practice into a smooth-running machine. What you’ll actually be owning • Leading the team: hiring, onboarding, training, development, performance, • Partnering with HR on staffing, engagement, and compliance, • Keeping the practice flowing: patient flow, staff allocation, daily priorities, • Supporting front + back office operations and resolving issues quickly, • Managing risk, communication rhythms, and operational consistency, • Understanding the numbers: cost control, reporting, basic financial analysis, • Overseeing billing/collections, facilities needs, and office systems/IT coordination, • Protecting the patient experience and elevating service quality (plus community presence) What we’re hoping you bring • Bachelor’s degree in a related field or equivalent experience, • 2+ years in a dental or medical office environment, • 3–5 years leadership/management experience (preferred), • Familiarity with insurance plans + billing codes (preferred), • Dental software exposure (e.g., Dentrix / Denticon) (preferred), • Strong communication, high standards, and the ability to lead through pace and change No role posted near you yet? Apply anyway. This is a pipeline posting and we’ll reach out when a match opens. Affinity Dental Management, as an equal opportunity employer committed to fostering a diverse and inclusive workforce, welcomes applications from qualified candidates of all backgrounds. We will assess all eligible applicants for employment without discrimination based on race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability, or genetic information or other characteristics protected by law. Salary ranges are subject to vary based on location and individual qualifications; details specific to compensation will be disclosed during the recruitment process. All candidates' employment is contingent on successful completion of a background check, reference check, and employment verification. {Dental Office Manager, Practice Manager, Office Administrator, Front Office Lead, Practice Director, Dental Office Coordinator, Dental Operations Manager, Practice Administrator, Office Administration Lead, Dental Clinic Manager, Dental Services Manager, Dental Administration Officer}

Job DescriptionAbout Us Health is the most important thing in life, and the American healthcare system is completely broken - poor outcomes, high cost, bad patient experience. We're building a new system from the ground up. Our mission is to improve people's health by making it easy to live a healthy lifestyle. Nourish is the country's largest dietitian-led metabolic health clinic. We're an AI-native digital health system matching patients with 10,000+ Registered Dietitians, physicians, medications, lab testing, and AI agents to deliver insurance-covered care across all 50 states. Founded four years ago, we've completed millions of appointments, tripled year-over-year, and partnered with health plans covering 200M+ Americans across 250+ health systems. In 2026 we raised a $100M Series C, bringing total funding to $215M. The round was led by Menlo Ventures, with participation from Thrive Capital, Index Ventures, J.P. Morgan Growth Equity Partners, Maverick Ventures, Y Combinator, BoxGroup, Atomico, Daybreak, and Operator Partners. Learn more about our Series C here: Nourish Blog, Bloomberg, Fierce Healthcare, Digital Native, The Pulse Podcast. This is not a job for everyone. We hold an extremely high bar because we believe talent density is our biggest competitive advantage. We're looking for people who actively choose hard, ambiguous problems, who run toward unglamorous work, give and receive candid feedback, and bring relentless resilience without the ego. Our work is important, but we are not self-important. We do this because we're solving one of the hardest problems in the world, and the problem matters. If that's you, we disproportionately reward it. About the Role Nourish is looking for highly strategic, motivated, and analytical Strategy & Operations (Sr) Leads to join our growing team. In this role, you'll work on high-priority projects — from strategy through execution — driving tangible impact across the organization and shaping how we scale access to high-quality nutrition and cardiometabolic care nationwide. This role is designed as a central entry point for candidates interested in S&O at Nourish — we are actively hiring across all S&O departments. As part of this process, we will thoughtfully match exceptional candidates to the S&O team that best fits their skills, interests, and business priorities. Throughout the interview process, you'll meet with your respective manager and department leadership across the business. This is a unique opportunity to build from the ground up at a mission-driven, fast-growing healthtech company. If you thrive in fast-paced, high-ownership environments, love solving ambiguous problems, and want to help scale a company redefining how healthcare works — we'd love to meet you. This role is full-time and open to NYC-based candidates only with an expectation of 3+ days/week in our Gramercy office, with some remote flexibility. Key Responsibilities: • Operational Initiatives: Design and implement operating models and system improvements to drive growth and efficiency across business functions, • Strategic Planning & Execution: Lead high-impact strategic initiatives and special projects end-to-end (from problem framing to execution and measurement), • Cross-Functional Collaboration: Partner with teams across Nourish to align on goals and deliver on key initiatives, • Analysis: Analyze key business metrics and data to uncover insights, identify opportunities for growth, and drive recommendations Note: Exact scope of work may vary depending on the team you join. We'll be sure to discuss in detail with you once we've identified the best fitting role/team. We'd love to hear from you if: • 3–6 years of experience in consulting, investment banking, strategy, and/or operations roles at high-growth companies, • Strong analytical and structured problem-solving skills; comfortable modeling and drawing insights from data (Excel / SQL a plus), • Excellent communicator who can synthesize complex insights into actionable recommendations, • Self-starter with high bias for action, comfort with ambiguity, and willingness to dive into details, • Strong organizational and project management skills with attention to detail while managing multiple priorities, • Passion for improving healthcare access and outcomes through innovation and scaleMore Information The Nourish Bar Our Values Why Nourish Exists How We Work Comp Philosophy Benefits

Job Description INTEGRATION MANAGER (OPERATIONS) Location: United States (Basking Ridge, NJ or Boston/Waltham, MA Preferred; East Region) Function: North America Support As we continue to grow and deepen our market presence, we are seeking an exceptional Integration Manager (Operations) to lead the seamless onboarding and integration of acquired practices, ensuring alignment with our clinical and cultural standards while supporting sustainable growth across the network. Key Responsibilities Operational Integration Planning & Execution Own and execute the operational integration playbook for each newly acquired clinic, covering clinical operations standardization, workflow optimization, facility transition, staffing model alignment, supply chain transition, and vendor consolidation. Build and maintain detailed 30/60/90-day operational integration plans for each acquisition with clear milestones for workflow adoption, operational staffing transitions, facility readiness, vendor onboarding, and operational metric alignment. Coordinate operational integration workstreams with Clinical Operations, Facilities, HR, Finance, Procurement, and IT to ensure synchronized execution and operational continuity during transition periods. Track operational integration progress against plan, proactively escalating workflow gaps, facility issues, staffing challenges, supply chain disruptions, or operational risks to leadership. Operational Diligence Support & Risk Identification Support pre-close operational diligence by gathering and synthesizing target-company operational data including clinical workflow processes, staffing models, facility capabilities and condition, lease terms, supply chain relationships, vendor contracts, operational metrics, and performance benchmarks. Identify operational integration risks early (e.g., workflow incompatibilities, staffing model conflicts, facility condition issues, critical vendor dependencies, supply chain vulnerabilities, labor agreement complications, operational compliance gaps) and flag for leadership and legal review. Collaborate with Clinical Operations, Facilities, and Finance leadership to translate diligence findings into actionable operational integration workplans with prioritized implementation timelines and risk mitigation strategies. Clinical Operations & Workflow Standardization Lead clinical operations integration including assessment of existing workflows, identification of standardization opportunities, and execution of Everleap Fertility operational standards and best practices at acquired locations. Support development and rollout of operational process documentation, standard work procedures, and workflow training for acquired clinical operations teams. Coordinate workflow transition planning to ensure minimal disruption to daily clinic operations and continuity of patient scheduling, lab operations, and embryology protocols during integration. Drive adoption of Everleap Fertility operational processes and procedures at acquired locations while identifying valuable local innovations that can be retained or scaled network-wide. Facility Management & Infrastructure Manage facility integration including lease review and transition planning, facility condition assessment, capital improvement prioritization, facility standardization execution, and compliance with Everleap Fertility facility and safety standards. Oversee build-out, renovation, and capital project coordination to bring acquired facilities up to Everleap Fertility specifications within established timelines and budgets. Ensure acquired facilities meet Everleap Fertility operational standards, safety requirements, ADA compliance, and facility specifications for patient care delivery. Coordinate with Facilities leadership on equipment inventory, asset management, and facility readiness for operational transition. Staffing Model & Labor Management Assess and align acquired clinic staffing models, staffing levels, and organizational structures with Everleap Fertility operational standards and labor models. Support HR in coordinating staffing transitions including role realignment, job classification, compensation alignment, and benefits transition for operational and support staff at acquired locations. Partner with HR and local operations leadership to identify staffing gaps, optimize scheduling models, and plan for retention-critical staff during integration. Support labor relations matters, including coordination with union representatives (where applicable) and management of any labor agreement integration issues. Vendor, Supply Chain & Procurement Management Coordinate vendor transition and consolidation activities across clinical supplies, lab reagents, medical equipment, maintenance services, and operational vendors to achieve efficiency and cost alignment with IVI RMA standards. Support identification of supply chain optimization opportunities, group purchasing power benefits, and cost reduction initiatives during integration. Manage vendor transition timelines, ensure continuity of critical supplies, and establish contingency plans for mission-critical operational dependencies. Support renegotiation of supplier contracts to achieve pricing alignment and service level agreement standardization across acquired locations. Operational Performance & Quality Metrics Establish operational performance baselines for acquired clinics and track key operational metrics (scheduling efficiency, patient flow, lab turnaround times, staff productivity, cost per patient, supply utilization) during and after integration. Support identification of operational efficiency improvements and best practice opportunities from acquired clinics. Work with Clinical Operations and Finance to develop performance dashboards and track progress toward operational metric alignment targets. Operational Leadership & Team Onboarding Serve as the primary operational liaison for acquired clinic and location leadership, building relationships and ensuring understanding of operational integration timelines, expectations, and support resources. Partner with Clinical Operations leadership and HR to deliver clear operational messaging and training to acquired operations and support teams during transition. Support operational team onboarding including process training, operational systems familiarization, Everleap Fertility standards documentation, and performance expectation alignment. Lead operational kickoff meetings and integration readiness sessions at acquired locations to communicate timelines, responsibilities, and support mechanisms. Reporting & Continuous Improvement Maintain operational integration status reporting for Clinical Operations leadership and executive review, including progress on workflow adoption, facility readiness, staffing transitions, and vendor consolidation. Document and maintain a running log of operational integration lessons learned, best practices, and process improvements to continuously refine the operational playbook. Support the PMO in tracking operational integration execution against TOM and Transformation Program metrics, including post-integration operational performance benchmarking. Qualifications Required 4+ years of experience in healthcare operations, clinical operations management, or operations-focused M&A integration roles in multi-site healthcare settings. Demonstrated experience managing operational integration across workflows, staffing models, facility management, and supply chain consolidation. Strong understanding of healthcare operations, clinical workflows, facility management, and multi-site operational standardization. Experience managing multiple concurrent operational workstreams with competing timelines and complex cross-functional dependencies. Strong organizational and project management skills with ability to build operational playbooks, integration trackers, and performance dashboards. Preferred Experience in healthcare operations management, clinic operations, or facility management in specialty medical or multi-site healthcare environments. Experience with operational workflow analysis, lean/process improvement methodologies, or operational standardization initiatives. Experience in a private equity-backed healthcare environment with active acquisition pipeline. Familiarity with healthcare facility standards, OSHA compliance, healthcare labor management, or healthcare supply chain management. Background in clinical operations, medical practice management, or healthcare vendor/supply management. Project management certification (PMP, CAPM) or Lean/Six Sigma healthcare experience. Skills and Competencies Operational mindset with strong execution discipline and attention to detail in managing complex multi-workstream initiatives. Workflow and process analysis skills; ability to assess operational processes, identify inefficiencies, and drive standardization. Problem-solving orientation; comfortable identifying operational bottlenecks and driving solutions in compressed integration timeframes. Strong communicator in both written documentation (playbooks, status reports, process documents, training materials) and stakeholder presentations. Comfortable navigating operational complexity including workflow transitions, staffing changes, facility management, and vendor coordination. Collaborative team player who works effectively with Clinical Operations, Facilities, HR, Procurement, Finance, Quality/Compliance, and IT teams. Vendor and supplier relationship management skills; comfort with negotiation and contract management. Leadership Profile This role is well suited to someone with strong healthcare operations background who leads through operational discipline, workflow expertise, and problem-solving. A natural operations project owner who can orchestrate complex operational dependencies (workflows, staffing, facilities, vendors) and hold cross-functional stakeholders accountable to operational timelines while remaining collaborative with acquired operations teams. The ideal candidate brings healthcare operations or clinical operations experience, understands facility and vendor management, has a passion for operational efficiency and continuous improvement, and is energized by managing complex operational transitions while minimizing disruption to patient care. Impact Within the first year, success looks like: a mature, repeatable operational integration playbook used consistently across acquisitions; on-time completion of 30/60/90-day operational milestones; successful workflow transitions and vendor consolidation with minimal operational disruption; acquired locations meeting Everleap Fertility operational standards and facility requirements; strong partnerships with Clinical Operations, Facilities, HR, and Procurement leadership; acquired clinic staffing models aligned with Everleap Fertility standards; and measurable operational efficiency gains through standardization and best practice adoption. What Everleap Fertility Offers A mission-driven culture at the intersection of clinical excellence and operational efficiency. Visibility and mentorship with direct exposure to senior operational and clinical leadership. Career growth in a scaling organization with ongoing acquisition activity, transformation initiatives, and opportunity to build operational best practices across the network. Competitive total rewards package that includes base salary, fertility benefits, medical, dental, and vision coverage, 401(k) with company match, paid time off and company holidays; an opportunity to participate in the broad-based equity program. Everleap Fertility: Built on the legacy of RMA, Boston IVF, Conceptions, and six other leading North American fertility practices, Everleap Fertility brings together more than 200 physicians and embryologists across 60+ locations in the U.S., including 25 IVF laboratories focused on the next leap forward in reproductive medicine. Together, we have helped hundreds of thousands of patients build families for more than 40 years. As part of IVI Institute, Everleap Fertility contributes to a global community working together to advance the field and bring progress in reproductive medicine into patient care. Equal Employment Opportunity Statement Everleap Fertility is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Everleap Fertility is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Everleap Fertility are based on business needs, job requirements and individual qualifications, without regard to race, color, religion and/or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Everleap will not tolerate discrimination or harassment based on any of these characteristics. Everleap encourages applicants of all ages.

Job Description Maven Clinic is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Through Maven Enterprise, the company partners with more than 2,300 employers and health plans to provide end-to-end women's and family health programs spanning fertility and family building, maternity and newborn care, parenting and pediatrics, and menopause and midlife — improving clinical outcomes, reducing healthcare costs, and expanding equitable access to high-quality care at scale. Through its consumer platform, Maven provides direct access to virtual care across 30+ specialties, as well as dedicated hormone and GLP-1 care programs purpose-built for women. Founded in 2014 by CEO Kate Ryder, Maven Clinic has raised more than $425 million from leading healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. Recognized for innovation and industry leadership, Maven has been named to the TIME100 Most Influential Companies, CNBC Disruptor 50, Fast Company's Most Innovative Companies, and FORTUNE Best Places to Work. Learn more at mavenclinic.com An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • TIME 100 Most Influential Companies (2023, 2026), • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • Fast Company Most Innovative Companies (2020, 2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024) About the Role: Maven is looking for a Network Operations Manager who will support Maven's network contracting function and network operations. This is an individual contributor role responsible for managing the full lifecycle of network partnerships—from identifying and vetting new partners to negotiating agreements and ensuring continued amendment management. You will be the engine behind how Maven evaluates and contracts with network partners, bringing structure and consistency to a function that is critical to our growth. You are a natural relationship builder who is equally comfortable in a contract redline as you are in a partner call, and you know how to balance speed with rigor when building something new. Senior leadership will be available to guide unconventional negotiations, complex rate discussions, and non-standard contract structures, so you can focus on driving the work forward with confidence. What You'll Do: Network Contracting • Manage the pipeline of prospective network partners across fertility and ancillary networks, tracking outreach, status, and next steps from initial contract through executed agreement. Maintain an executive dashboard to regularly report on network contracting status., • Maintain and enforce a structured framework for evaluating and qualifying new network partners, including criteria related to clinical quality, geographic coverage, capacity, and strategic fit., • Nurture relationships with prospective partners throughout the evaluation and contracting process, serving as a trusted point of contact and ambassador for Maven., • Lead the contracting process of new clinic contracts and amendments across the fertility clinic and ancillary partner networks, with additional support to global network contracting as needed., • Partner with clinical, operations, and finance stakeholders to ensure contract terms align with Maven's operational and quality standards., • Maintain a clear audit trail of contract history, amendments, and communications for each network partner. Network Operations • Build and maintain dashboards to monitor performance across all network verticals on an ongoing basis., • Develop standardized templates, evaluation rubrics, and workflows to support effective network operations with network partners., • Partner with network team to supply performance data and analysis that supports network quarterly business reviews (QBRs) and drives ongoing optimization., • Bring structure, data, and follow-through to projects that require cross-functional coordination and a bias toward action., • Support network product lifecycle—from requirements through implementation and post-launch monitoring—for network-facing tools and integrations. What You'll Bring: • 5+ years of experience in network development, provider contracting, partnerships, or a related function in healthcare or digital health, • Hands-on contracting experience, including drafting, redlining, and negotiating agreements—a legal background is not required, • Proven ability to build and manage a pipeline of partners or relationships, with strong organizational skills and attention to detail, • Proven results in rate negotiations within guardrails and meeting high volume of contracting targets, • Experience creating or improving processes in a fast-moving environment, • Strong interpersonal and communication skills, with the ability to build trust with external partners and align internal stakeholders The base salary range for this role is $119,000 - $140,000 per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset. This role requires active work authorization in the US. Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, and remotely via San Francisco/Bay Area, CA, Seattle, WA. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). For those based in Boston, DC, Chicago, Seattle, and San Francisco, we encourage in-person collaboration by requiring team members to attend monthly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens, • 401K matching for US-based employees, with immediate vesting These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits. Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g jsmith@mavenclinic.com). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: security@mavenclinic.com. For general and additional inquiries, please contact us at careers@mavenclinic.com.

Job DescriptionDescription: ESSENTIAL FUNCTIONS: • Implements Patient Care protocols including: vital signs, specimen collection, PPD placement and/or reading, hearing and vision testing as directed, • Follows and demonstrates strict infection control guidelines to ensure proper clinic environment, • Assists clinicians/providers during patient evaluations as needed, including acting as chaperone, • Performs phlebotomy, • Administers PPD's as ordered and as needed, • Obtains and processes laboratory specimens, per protocols, • Reviews chart prior to patient’s departure for follow-up appointments, prescriptions and/or referrals, • Communicates with Scheduling Department to coordinate health care for clients, • Ensures that all patients have been assessed and have understanding of all instructions prior to leaving the clinic, • Participates with clinical staff for in-service training, to ensure that nursing staff functions meet quality improvement standards, • Attends supervision, conferences, and agency meetings as directed by Clinic Flow Manager, • Implements recommendations from the Quality Improvement Team and Infection Control Committee, as requested, • Disposes of medical and hazardous waste, as per OSHA guidelines and clinic protocols, • Maintains temperature log books, medication inventory logs of lab and PPD log, quality control logs including for and CLIA-waived labs Assignment, Review and Approval of Work The Clinic Flow Manager may assign other duties, assignments and special projects as needed. Environment: The office is temperature-controlled and the noise level is kept to a minimum in accordance with professional office practices. The agency observes a no-smoking policy. EMR Access includes the following actions/areas: Scanning, Triage, PMH/Vital, Orders, Immunizations/PPD, Telephone Encounters Requirements: Background and Education: Current New York State Medical Assistant certification; appropriate certification in first aid and cardiopulmonary resuscitation; three to five years' experience preferred; fluency in Spanish preferred.

Job DescriptionAbout us Health is the most important thing in life, and the American healthcare system is completely broken - poor outcomes, high cost, bad patient experience. We're building a new system from the ground up. Our mission is to improve people's health by making it easy to live a healthy lifestyle. Nourish is the country's largest dietitian-led metabolic health clinic. We're an AI-native digital health system matching patients with 10,000+ Registered Dietitians, physicians, medications, lab testing, and AI agents to deliver insurance-covered care across all 50 states. Founded four years ago, we've completed millions of appointments, tripled year-over-year, and partnered with health plans covering 200M+ Americans across 250+ health systems. In 2026 we raised a $100M Series C, bringing total funding to $215M. The round was led by Menlo Ventures, with participation from Thrive Capital, Index Ventures, J.P. Morgan Growth Equity Partners, Maverick Ventures, Y Combinator, BoxGroup, Atomico, Daybreak, and Operator Partners. Learn more about our Series C here: Nourish Blog, Bloomberg, Fierce Healthcare, Digital Native, The Pulse Podcast. This is not a job for everyone. We hold an extremely high bar because we believe talent density is our biggest competitive advantage. We're looking for people who actively choose hard, ambiguous problems, who run toward unglamorous work, give and receive candid feedback, and bring relentless resilience without the ego. Our work is important, but we are not self-important. We do this because we're solving one of the hardest problems in the world, and the problem matters. If that's you, we disproportionately reward it. About the Role: Nourish is looking for talented Senior Full Stack Engineers to join our fast-growing team! As a key early member of Nourish's engineering team, you'll play a pivotal role in shaping the future of our core platform. Working side-by-side with engineering, product, design, and analytics, you'll drive the development of critical features that will lay the foundation for years to come. Reporting to the Engineering Manager of your Pod, you'll take full ownership of major parts of the codebase, setting ambitious timelines and leading project deliverables. Whether your Pod's focus is Growth, Consumer, or Care Delivery, your contributions will be essential in bringing our product roadmap to life and building scalable technology to transform interactions with patients, dietitians, and insurance companies. This role is full-time hybrid out of Nourish's NYC office in the heart of Union Square. This role also welcomes remote candidacy. Check out 'Engineering at Nourish' to learn more about our team and what we've already built! Key responsibilities: • Design, build, and ship cutting-edge products and features at lightning speed without compromising on quality., • Drive continuous improvements in our engineering processes, tools, and systems to scale both our codebase and team productivity., • Collaborate with colleagues across product, design, engineering, and analytics to solve challenging and impactful problems in a data-driven experimentation culture., • Contribute to the estimations, planning and execution of projects, features, and integrations., • Maintain and elevate our existing codebase., • Write clean, fully-tested, high-performance code that sets the standard for excellence.We'd love to hear from you if you:, • Bachelor's or Master's in Computer Science, Engineering, or related field., • 5+ years as a Software Engineer with user-facing product experience., • 3+ years experience with our tech stack (React, Typescript, Node.js, React Native, Prisma, PostgreSQL, Amplitude) or are confident and excited about cross-training and up-skilling!, • Do your own stunts and ship fast. You like to build and ship new things, can independently take a project from idea through implementation, and run toward hard problems., • Think work should feel like play. You value a very collaborative, close-knit team and care about having fun and making an impact at work., • Want to be deeply involved in product and design. You are not only passionate about engineering but also have a desire to build a product end-to-end, through the design, coding, testing, and deployment phases. We're an early-stage startup where product, design, and engineering are closely intertwined., • Think from first principles. Ask why, challenge assumptions, and value the right answer over being right.Nice to Haves, • Startup or Scale Up experience. You have that dog in you; you're resilient and persevere through challenges., • Interviewing familiarity. We're quickly growing our Engineering function and expect our Engineers to help us do so!, • Energized by our mission. Our mission defines everything we do, we need engineers hungry to improve people's health by making it easy to eat well.More Information The Nourish Bar Our Values Why Nourish Exists How We Work Comp Philosophy Benefits

Job Description Maven Clinic is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Through Maven Enterprise, the company partners with more than 2,300 employers and health plans to provide end-to-end women's and family health programs spanning fertility and family building, maternity and newborn care, parenting and pediatrics, and menopause and midlife — improving clinical outcomes, reducing healthcare costs, and expanding equitable access to high-quality care at scale. Through its consumer platform, Maven provides direct access to virtual care across 30+ specialties, as well as dedicated hormone and GLP-1 care programs purpose-built for women. Founded in 2014 by CEO Kate Ryder, Maven Clinic has raised more than $425 million from leading healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. Recognized for innovation and industry leadership, Maven has been named to the TIME100 Most Influential Companies, CNBC Disruptor 50, Fast Company's Most Innovative Companies, and FORTUNE Best Places to Work. Learn more at mavenclinic.com An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • TIME 100 Most Influential Companies (2023, 2026), • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • Fast Company Most Innovative Companies (2020, 2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024) Maven is looking for a commercially-minded and strategic Senior Client Success Manager to join our Client Success team, to own relationships with our highest-value employer accounts. In this role, you will manage relationships with large employer clients introduced through Maven's health plan channel partnerships, working in close coordination with the health plan team who co-owns the broader strategic relationship. The Senior Client Success Manager will be the main point of contact for some of our larger accounts - driving enrollment and engagement while taking direct accountability for net revenue retention, renewal health, and expansion readiness. You'll translate member outcomes into quantifiable business value for clients, orchestrate cross-functional motions with Sales, Renewals, Product, and Analytics, and build the strategic account plans that protect and grow Maven's revenue. This is not a reactive support role — it's a commercial leadership position that requires equal parts relationship depth, analytical rigor, and business acumen. As Senior Client Success Manager at Maven, you will: • Own the net revenue retention outcome for your portfolio of large employer clients with direct accountability for renewal rates, expansion pipeline, and risk mitigation Build and maintain strategic account plans, including expansion opportunities, competitive threats (e.g., vendor consolidation, competitor displacement), and renewal milestones, • Forecast renewal health on a defined cadence, proactively monitor client risk on an ongoing basis and establish documented risk mitigation plans as needed, flagging risk and develop Client Success Qualified Leads (CSQLs) by surfacing expansion signals — new populations, benefit line additions, geographic growth — and building the internal business case before handing to Sales, • Partner with Renewals and Sales as the account quarterback: own the quality and completeness of every commercial handoff, ensuring these teams inherit a fully developed narrative with quantified ROI, stakeholder alignment, and a clear path to close, • Own member enrollment and engagement campaigns that deliver measurable client business outcomes, developed in coordination with health plan partners and executed in adherence to channel-specific communication protocols and payer approval requirements., • Deliver Quarterly Business Reviews and data-driven business cases that translate Maven's clinical outcomes and member engagement into quantifiable ROI, tailoring messaging by stakeholder persona — cost containment and claims data for CFOs, utilization and engagement for Benefits leaders, retention and attraction narratives for CHROs, • Proactively consult clients on program optimization and strategies to better support family building and their working parents, leveraging Maven's industry expertise, benchmark data, and clinical outcomes to continuously demonstrate measurable business impact, • Maintain high level of client engagement, satisfaction and loyalty, as measured by high client satisfaction scores and revenue retention, • Partner with health plan Account Executives to align on strategy, enrollment goals, and renewal timing while maintaining Maven's distinct presence and value proposition within the partnership., • Collaborate with client leadership, broker and consultant partners, and other internal and external stakeholders to unlock additional business opportunities within your portfolio, • Serve as the primary cross-functional point of contact — leading initiatives with Product, Engineering, Data, and Marketing to deliver exceptional client outcomes, and managing escalations in partnership with Member Support, Operations, Analytics, and Sales — with ownership of project timelines and accountability for deliverables, • Convert clients into Maven advocates, leveraging their successes for references, case studies, blogs, etc., • Provide strategic analysis of member engagement performance and program metrics, • Own communications to meet mutually agreed upon goals including but not limited to quarterly business reviews, external client meetings/events and other project plans, • Serve as the voice of the client internally by bringing insights to enhance product development and program marketing efforts, • Identify and address root causes of challenges, recommending scalable improvements to processes and systems to enhance client outcomes., • Act as a trusted decision-maker, balancing multiple perspectives and ensuring alignment with company priorities to drive key decisions forward. We're looking for you to bring: • 7+ years of experience in account management, customer success, or client services role in digital health, healthcare company, benefits or SaaS companies, with demonstrated ownership of commercial outcomes (client retention, expansion, NRR), and a deep understanding of the employee benefits and healthcare landscape., • Demonstrate a proactive approach to adopting AI tools and technology, applying them to streamline workflows, generate insights, and elevate the client experience — with a mindset of continuous learning as the landscape evolves., • Experience working with large employer clients (10,000+ employees) is required, • Experience working within or alongside channel partner or payer-distributed model is preferred., • Proven track record of positioning and executing marketing strategies that drive enrollment to drive to measurable client business outcomes, • Passion for healthcare and influencing organizational change, • Serve as a strategic partner to internal stakeholders, collaborating to deliver a seamless experience for Maven clients and partners, translating insights into product, process, and market improvements. Demonstrated history of contributing directly to net revenue retention through proactive renewal management, risk mitigation, and expansion pipeline development, • Proven ability to broaden and deepen multi-threaded executive relationships (VP, CHRO, CFO, Benefits leaders, consultants), within client relationship, specific experience managing the relationships across both the individual employer group and health plan/channel partner stakeholder simultaneously., • Track record of partnering with Sales and/or Renewals teams to progress commercial opportunities, including developing CSQLs and building business cases for expansion, • Strong interpersonal and verbal, written, and presentation skills, ability to communicate clearly and persuade, and influence internal and external stakeholders, • Ability to prioritize and manage multiple tasks while holding yourself and others accountable for deadlines and deliverables, • Possess analytical skills and strategic thinking- you're strong on both IQ and EQ, with the ability to translate data, client performance into market insights and action planning in partnership with clients., • Experience in working with the full lifecycle of customer success post sales (implementation, adoption, product training, renewals, and account management), • Willingness to travel 25-30% of the time for key client meetings and participate occasionally in our NYC office for relationship building and key meetings (quarterly basis), • Comfort operating in high-growth environments with evolving processes — you build the plane while flying it and see ambiguity as opportunity, not friction Helpful experiences and skills (if you don't have them, you can learn them with us!): • Experience at a digital health company in the health, wellness, or family health space is preferred, • Experience supporting health benefit programs for employer or payer clients is a bonus, • Salesforce, Looker and/or Microsoft suite experience The base salary range for this role is $128,000 - 145,000 per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on qualifications, experience, and skillset. New York, NY; Remote, US (Hub cities) Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, San Francisco/Bay Area, CA, and Seattle, WA. This role is exclusively open to candidates in these locations. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). For those based in San Francisco/Bay Area, CA or Seattle, WA we encourage in-person collaboration by requiring team members to attend Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction. Remote Mavens in a commutable distance (~90 minutes driving or on public transit) to our hub cities with more than 20 employees (currently Boston, DC, Chicago, Seattle, and San Francisco) are expected to attend local Maven hosted Work Together Days. This role requires active work authorization in the US. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens, • 401K matching for US-based employees, with immediate vesting These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits. Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g jsmith@mavenclinic.com). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: security@mavenclinic.com. For general and additional inquiries, please contact us at careers@mavenclinic.com.

Job Description The Company is seeking someone with strong people management skills and a positive outlook looking for a challenging career with a fast-growing company in the specialty pharmacy management services. The Senior Manager of Patient Services is a key front-line manager supporting the Shields Health Solutions specialty pharmacy and medication adherence model. The manager provides day-to-day management for a team of pharmacy liaisons located in specialty clinics within hospital settings. In addition, the Senior Manager of Patient Services will provide guidance and mentoring to other Managers of Patient Services. This role is responsible for ensuring the adoption and continuity of best practices, achieving clinic and site level metrics, building relationships with health system stakeholders, providing ongoing support to the team, coordinating coverage, coaching, performance management and professional development of the Specialty Pharmacy Liaisons and Managers of Patient Services. In some cases, a Senior Manager of Patient Services will support other Managers at their hospital partner, and in other cases they may support Managers located at other sites. This applicant should be results-oriented with a positive outlook, and a clear focus on high quality. A natural forward planner who critically assesses their own performance and the performance of others. Problem-solving skills and a continuous improvement mindset are important in this role. The ideal candidate should have front-line employee management experience with a background in pharmacy or healthcare. Applicant should be service-oriented, and results driven with a positive outlook and a clear focus on performance accountability and employee development. The applicant must be able to develop strong and trusting relationships and inspire and motivate a team. Key Responsibilities: • Leads assigned Specialty Liaison team, managing and directing activities essential to providing the highest quality experience for patients in specialty clinics, • Mentors and coaches assigned Manager of Patient Services team serving as first point of contact for inquires and problem solving, • Partners with Regional Leadership on growth initiatives for clinic and health system expansion, • Coach and develop liaison team and instill Shields culture at health system partner site, • Demonstrate a strong track record of maintaining and growing the specialty pharmacy's patient population. Project manage regional resources (national liaisons, operations associates, etc.) to execute improvement and growth efforts, • Ensures Specialty Liaison team accountability and the consistent use of best practices for execution of the following critical responsibilities: prior authorizations, patient financial assistance, medication refills, patient appointments, and patient outreach, • Provides consistent, timely and ongoing performance coaching, feedback, training, and development to liaisons, • Ensures coverage for Specialty Liaisons when absent from work, • Establishes credible, professional relationships within health system clinics with physicians, clinicians, and administrative support personnel, • Ensure a high level of partner satisfaction by proactively communicating the value of Shields' clinic operations team, addressing concerns responsively, and providing regular updates to clinic leadership, • Demonstrates an understanding of site financials and manages to site financial and operational metrics, • Meet or exceed site operational targets surrounding clinic service, growth, and patient satisfaction & outcomes, • Provide performance updates to Shields leadership team, • Effective problem-solver who works through barriers for success within clinics and with the support staff, • Collaboratively partners with the data analytics team and Patient Support Center to execute on identified opportunities, • Identifies, assesses, and contributes to continuous process improvement and optimization initiatives, • Collaborate with regional leadership teams to implement strategic growth initiatives including new clinic launches, workflow changes, and other growth initiatives, • Other duties as assigned Experience/ Education: • Required Licensure/Certification: A National Certification as a CPhT and prior experience as a licensed pharmacy technician would be optimal in this role. Experience in a pharmacy or healthcare setting is required, • Bachelor's degree preferred with a minimum of 2 years supervisory/management experience or equivalent with Shields Health Solutions and 5+ years working in a healthcare or pharmacy environment with direct patient and clinician contact., • Experience working within a retail, hospital or provider type setting communicating with physicians, nurses, and other healthcare professionals (preferably in an outpatient or medical clinic setting) is a plus., • Strong communication skills, highly proficient in Microsoft Office particularly Excel and Word, • This candidate will be able to quickly learn other programs and extract relevant information, • Possess strong organizational skills is a must, • Understand relevant company and site-specific metrics that drive patient and provider satisfaction and engagement in the SHS care model, • Ability to manage the performance of individuals against quantitative metrics without compromising clinical quality, • Has the ability to effectively train employees, lead by example and use motivational techniques to improve/maintain employee engagement, • Patient-centered, organized, high-integrity, motivational, attention to detail, dependable, quality focus, empathetic, good listener/communicator, a good teacher, able to lead a group of individuals, • Energetic, highly motivated, team player with excellent attention to detail; discretion and confidentiality essential as position deals with highly sensitive and private health information Job Salary: An employee in this position can expect a salary rate between $110,000 and $140,000 plus bonus pursuant to the terms of any bonus plan if applicable. The actual salary will depend on experience, seniority, geographic location, and other factors permitted by law. California residents employed by or applying for work at Shields have certain privacy rights. Please review our: California Workforce Privacy Notice and Privacy Policy. By providing your mobile number, you agree to receive text messages from Shields Health Solutions related to job opportunities, interview scheduling, and recruiting updates. Message and data rates may apply. You may opt out at any time by replying 'STOP.' Consent is not a condition of employment. Solid computer skills are required, including proficiency in Microsoft Office tools (Outlook, Teams, Word, Excel, and PowerPoint) for communication, documentation, and data management, as well as, navigating the internet and web-based platforms. Data entry and computer skills will be evaluated through an assessment as part of the pre-employment process. Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Shields Health Solutions is committed to providing an inclusive hiring experience; if you need assistance or accommodation during the application or interview process, please email talentacquisition@shieldsrx.com.

Job Description Community Health Care Navigator Department: Health Care Navigation Reports To: Community Health Care Navigator Manager Location: Manhattan, NY Employment Type: Full-Time About Us Founded as an orphanage in 1831, Rising Ground has been at the forefront of evolving community needs. Driven by the belief that each of us can thrive when life has hope and opportunity, Rising Ground provides caring support and proven paths to positive change, helping children, adults, and families rise above adversity, and each year, Rising Ground is a positive force in the lives of more than 72,000 individuals annually. We do this through 101 programs across 138 sites, throughout New York City and Westchester. Our strong belief and commitment to diversity is shown not just through our work with supported persons but is integral to the building of a strong staff that reflects the communities we serve. Rising Ground is headquartered in New York City. Overview The Healthcare Navigator identifies and screens Medicaid members and connects them to appropriate resources aimed at improving their health and wellness. This compassionate, self-motivated, and dedicated member of the Healthcare Navigation team works on the new Social Care Network Initiative, which addresses health-related social needs (HRSN) across diverse communities. Key Responsibilities • Member Outreach and Screenings: Engage with Medicaid members, both in person and by phone, to conduct standardized screenings that identify social needs related to housing, food insecurity, transportation, utilities, and other key social determinants of health., • Navigation and Referral Services: Based on the screening results, assess member eligibility for social care services and make appropriate referrals to community-based organizations (CBOs) and other local resources in NYC, with an emphasis on the Bronx. Use a designated IT platform, such as FindHelp, to manage and track all referrals., • Case Management and Follow-Up: Monitor the status of referrals and follow up with members to ensure they successfully connect with and use the services. Provide ongoing support and advocacy to help members overcome barriers to care., • Data Management and Documentation: Maintain detailed and accurate records of all member interactions, assessments, and referrals in compliance with program and regulatory requirements. Ensure all data is entered correctly into the designated electronic platform., • Collaboration and Community Engagement: Work closely with an interdisciplinary team, including medical and behavioral health providers, to coordinate care. Build and maintain strong relationships with CBOs and other social service agencies in the Bronx to expand the network of available resources. Attend internal and external meetings and outreach events., • Member Education: Educate members on the purpose of social care screenings, the services available to them, and how to access and manage these resources. Empower members to be active participants in their own care. Other related duties as assigned by supervisor. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Required Qualifications • High School Diploma, • Previous experience working with Medicaid populations and a strong understanding of the social determinants of health are essential., • Compassionate, empathetic, and patient-centered, with the ability to handle sensitive information and maintain confidentiality., • Bachelor's Degree & Knowledge of the Child Welfare System, • Bilingual (English/Spanish) Work Environment • Field, • Corporate Office, • Clinic Position Type/Expected Hours of Work This is a full- time position. Days and hours of work are Monday through Friday in Brooklyn or Bronx. Work hours options are 9:00 am - 5:00 pm, 9:30 am – 5:30 pm and 10:00 am – 6:00 pm. Benefits & Compensation • Competitive salary structure, • Health, dental, and vision insurance, • 401(k) with company match, • PTO policy (11 Paid Holidays, Paid Sick Time, Paid Vacation & Paid Personal Days), • Remote / flexible work options Additional Requirements • Authorized to work in the U.S., • Ability to work in-person in New York City (NYC), • Ability to travel to other Rising Ground Sites (if required) Equal Employment Opportunity It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment

Job DescriptionBenefits: • Flexible spending account (FSA), • Floating holidays, • Paid holidays, • 401(k), • Dental insurance, • Free uniforms, • Health insurance, • Paid time off, • Parental leave, • Training & development, • Vision insurance The Patient Advocate Navigator is the dedicated, non-clinical point of contact for patients in our Radiation Oncology and Urology departments in Brooklyn, NY. The role helps patients and families move through referral, consultation, treatment and follow-up with as few delays and barriers as possible, and makes sure every patient feels informed, supported and heard. The Navigator tracks each patient’s open administrative tasks, including scheduling, prior authorizations, records, insurance and transportation, and follows through with the responsible team members so nothing falls through the cracks. They identify and help resolve barriers to care such as cost, coverage, language, transportation and scheduling conflicts, and connect patients to financial, social and community resources. The Navigator does not give medical advice and routes all clinical questions to the appropriate nurse, medical assistant or provider. The ideal candidate has experience in a patient-facing healthcare role, strong EMR and organizational skills, and a calm, compassionate, patient-centered approach. Key responsibilities Patient navigation and advocacy • Serve as the main point of contact for patients who are newly diagnosed, newly referred or starting treatment, guiding them from referral and consultation through simulation, treatment and follow-up., • Meet with new patients (in person or by phone) to explain what to expect, introduce the care team and help them understand the steps ahead., • Identify barriers to care, such as financial hardship, insurance gaps, transportation, language, caregiving or work conflicts, and work with the patient and care team to resolve them., • Advocate for patients’ needs and preferences with the care team, and make sure patient concerns are heard and addressed promptly., • Connect patients and families with support resources, including social work, financial counseling, copay and manufacturer assistance programs, support groups and community organizations., • Arrange interpreter services when needed so patients can communicate fully with their care team. Care coordination and follow-through, • Track open patient tasks across both departments (referrals, prior authorizations, records requests, scheduling, callbacks and outside appointments) and confirm each is completed on time by the responsible team member., • Identify gaps in coordination, such as missed follow-ups, unscheduled imaging or treatments, pending results and expired authorizations, and escalate to the appropriate provider, nurse, MA or front-desk staff., • Make sure required outside records, imaging reports, pathology and imaging CDs are requested and in the chart before each consultation or treatment., • Coordinate with referring physicians, hospitals, imaging centers and labs; fax consult letters, follow-up notes and visit summaries to referring providers., • Take part in daily huddles to review the schedule, outstanding tasks and patients who need follow-up or extra support. Scheduling, authorizations and insurance, • Schedule and confirm consultations, simulations, treatments, procedures, imaging and follow-up visits, and coordinate around patients’ needs and other appointments., • Request prior authorizations for imaging, procedures and treatments, and track them to approval., • Verify insurance coverage regularly, particularly for patients actively undergoing treatment, and alert patients and staff to coverage changes early., • Help patients understand their benefits, expected costs and billing questions, and refer them to financial counseling or billing staff as needed., • Register new patients and obtain, scan and upload medical records, IDs and insurance cards into the EMR., • Keep providers informed of reschedules, no-shows and add-ons, and coordinate with the front desk on scheduling. Patient communication and support, • Communicate appointment details and pre-visit instructions as written by the care team, and send reminders and confirmations through Weave., • Return patient calls and messages, and route clinical questions, symptoms and medication or refill requests to the appropriate nurse, MA or provider without delay., • Coordinate transportation with patients’ insurance and/or rideshare services so patients arrive on time for visits and daily treatments., • Check in with patients during and after treatment to make sure their needs are being met, and follow up on missed appointments., • Support patients and families with compassion and professionalism, and help resolve complaints and concerns, escalating to the Practice Manager when needed. Documentation and compliance, • Document patient contacts, barriers identified, resources provided and follow-up actions accurately and on time in Aria (Radiation Oncology) and DrChrono (Urology)., • Prepare and send medical records upon receipt of a signed release of information., • Protect patient privacy and follow HIPAA and practice policies at all times, and flag issues to the Practice Manager., • Gather patient feedback and suggest improvements to navigation workflows and the patient experience. Qualifications Required • High school diploma or equivalent., • 2–3 years in a patient-facing healthcare role, such as patient care coordinator, patient access, front desk or patient services, including scheduling, insurance verification or prior authorizations., • Strong EMR and Microsoft Office skills., • Working knowledge of health insurance, including commercial plans, Medicare and Medicaid., • No clinical license or certification is required. Preferred, • Bilingual in Spanish or Russian (highly preferred)., • Associate’s or bachelor’s degree in health administration, public health, social work or a related field., • Experience in oncology, radiation oncology, urology or another specialty practice., • Hands-on experience with Aria and/or DrChrono., • Patient navigation training or certificate (a plus, not required)., • Familiarity with financial assistance programs and community resources in Brooklyn and New York City. Skills, • Strong follow-through: tracks open items to completion and escalates early when something is at risk of falling through., • Clear, compassionate communication with patients, families, providers and outside offices, including explaining complex processes in plain language., • A natural advocate who is persistent and resourceful in solving problems on patients’ behalf., • Strong organization, time management and ability to prioritize in a fast-paced, multi-provider clinic., • Attention to detail in documentation, authorizations and patient privacy., • Ability to stay calm, empathetic and professional with patients facing a serious diagnosis or high-stress situations., • Sound judgment in recognizing when a question is clinical and routing it to the right team member., • Ability to work independently and collaborate as part of a team.

Job Description Veterinary Assistant / Kennel Assistant About Us Join our established, very busy, and fast-paced veterinary practice! We are a unique clinic seeking motivated, detail-oriented team players to join our special group. We provide a unique veterinary experience and offer extensive on-the-job training. Our highly skilled and competent technicians are ready to train entry-level assistants and kennel help. If you have an open mind and a strong desire to learn, a rewarding role as our new teammate awaits you. Job Summary We are hiring for both Veterinary Assistant and Kennel Assistant positions. These roles participate in multiple facets of the practice, ranging from hands-on surgical and clinical support to patient husbandry. Positions Available: Full-time or Part-time Pay Range: $17.00 - $25.00 per hour (Based on experience) Key Responsibilities • Surgical & Anesthesia Monitoring: Assist with monitoring anesthesia for routine procedures, including dentals, spays, and neuters., • Radiography: Safely and securely restrain and position patients for diagnostic radiographs, adhering to safety protocols., • Clinical Support: Assist with patient exams, take accurate clinical histories, and review medical records., • Patient Handling & Treatments: Provide safe restraint for routine clinical procedures such as phlebotomy and intravenous catheter placement. Assist with fluid administration, patient monitoring, and administering intravenous, subcutaneous, or oral medications., • Client Communication: Maintain professional and compassionate communication with pet owners., • Kennel Care & Maintenance: Maintain boarding inventory (food, bowls, bedding, leashes, grooming/cleaning supplies) and ensure overall hospital cleanliness. Physical Requirements • Lifting: Ability to lift patients and equipment weighing more than 25 lbs with assistance., • Stamina: Ability to stand, bend, and safely restrain animals of various sizes for extended periods. Schedule & Availability • 6 to 10-hour shifts, • Day shifts and evening shifts (Available until at least 7:00 PM), • Weekend shifts: Saturdays from 9:00 AM to 4:00 PM required, • Additional coverage shifts if needed, • No emergency or major holiday shifts required (The practice is closed) Qualifications & Requirements • Education: High school diploma or equivalent required., • Veterinary Assistant Experience: 1–3 years of experience is strongly preferred., • Kennel Assistant Experience: Up to 1 year of experience is preferred., • Mindset: An open mind and a strong desire to learn are absolute musts. Benefits • Employee discount, • Flexible schedule, • Paid time off (PTO), • Professional development assistance Application & Interview Process • Send us your resume: Please submit your resume via email to the subject line exactly labeled: Applying for the veterinary Assistant position., • Phone Interview (Phone Screen): A preliminary call will be made with a hiring manager to verify basic qualifications, skills, and mutual fit., • In-Person Interview: A face-to-face evaluation where you discuss your experience, qualifications, and how your background aligns with the team's needs., • Shadow Interview (Job Shadow): An up-close look at the daily workflow where you follow an employed worker or manager to observe daily tasks, team dynamics, and workplace culture \nCompany Description Marine Park Veterinary Group is a well-known, family-oriented veterinary practice located in the heart of Marine Park, Brooklyn. Proudly serving our local community for over 30 years, we are dedicated to providing compassionate, high-quality medical care in a warm and welcoming environment. We pride ourselves on building lifelong bonds with our clients and treating every pet like a member of our own family. Marine Park Veterinary Group is a well-known, family-oriented veterinary practice located in the heart of Marine Park, Brooklyn. Proudly serving our local community for over 30 years, we are dedicated to providing compassionate, high-quality medical care in a warm and welcoming environment. We pride ourselves on building lifelong bonds with our clients and treating every pet like a member of our own family.

Job DescriptionAbout Us Health is the most important thing in life, and the American healthcare system is completely broken - poor outcomes, high cost, bad patient experience. We're building a new system from the ground up. Our mission is to improve people's health by making it easy to live a healthy lifestyle. Nourish is the country's largest dietitian-led metabolic health clinic. We're an AI-native digital health system matching patients with 10,000+ Registered Dietitians, physicians, medications, lab testing, and AI agents to deliver insurance-covered care across all 50 states. Founded four years ago, we've completed millions of appointments, tripled year-over-year, and partnered with health plans covering 200M+ Americans across 250+ health systems. In 2026 we raised a $100M Series C, bringing total funding to $215M. The round was led by Menlo Ventures, with participation from Thrive Capital, Index Ventures, J.P. Morgan Growth Equity Partners, Maverick Ventures, Y Combinator, BoxGroup, Atomico, Daybreak, and Operator Partners. Learn more about our Series C here: Nourish Blog, Bloomberg, Fierce Healthcare, Digital Native, The Pulse Podcast. This is not a job for everyone. We hold an extremely high bar because we believe talent density is our biggest competitive advantage. We're looking for people who actively choose hard, ambiguous problems, who run toward unglamorous work, give and receive candid feedback, and bring relentless resilience without the ego. Our work is important, but we are not self-important. We do this because we're solving one of the hardest problems in the world, and the problem matters. If that's you, we disproportionately reward it. About the Role Reporting directly to our Senior Manager, Provider Network Strategy, the Licensing Senior Associate will support all licensing operations at Nourish, including assisting with day-to-day tasks, maintaining and optimizing workflows, developing net-new processes as we expand into new states and provider types, and helping to ensure the licensing process runs smoothly. This role is critical for many of Nourish's core operations; you'll get the chance to work cross-functionally with our RCM, Payer Ops, Clinical Ops, and Customer Experience teams. The work you do will positively impact all stakeholders at Nourish—our patients (ensuring they get the life-changing care they need), our dietitians (providing a seamless licensing experience), and more. Key Responsibilities: • Own the end-to-end cycle of licensing applications for new and existing providers across the U.S., ensuring all requirements are met for licenses to be approved., • Support efforts to streamline existing licensing processes by providing suggestions for automation or new tools, optimizing individual steps, and ensuring smooth workflows., • Develop SOPs (detailed guides) for new state or provider licensing, and own the implementation across the team., • Assist in managing/uptraining our contract licensing team., • Help track licensing metrics and report on progress, roadblocks, and other updates; provide suggestions on how to make our reporting more robust & actionable., • Provide direct support to our Registered Dietitians, Medical Doctors, Nurse Practitioners and therapists and own/manage all licensing communications to these providers., • Communicate effectively with cross-functional teams to share updates, reprioritize work, and gather input as needed.We'd love to hear from you if:, • You have 3+ years of experience in provider licensing, provider operations, healthcare operations, or a closely related field., • You are familiar with licensing processes and state licensing requirements for RDs or MDs, NPs, therapists., • You are an effective communicator and enjoy collaborating with people across different roles and teams., • You are meticulously organized and detail-oriented., • You thrive in ambiguity. Changes to processes and workflows don't stress you out—you see them as opportunities to learn and grow., • You enjoy building processes from the ground up, • You are tech-savvy and open to learning and using new technologies., • You are flexible and adaptable when facing new challenges and circumstances., • You're passionate about Nourish's mission. You're interested in nutrition and are eager to contribute to solving America's healthcare crisis.More Information The Nourish Bar Our Values Why Nourish Exists How We Work Comp Philosophy Benefits

Job Description Under the supervision of the Behavioral Health Supervisor, the Counselor in the Opioid Treatment Program, Outpatient Program, or Comprehensive Outpatient Program engages the patient in the initial and ongoing treatment processes of the clinic. Conducts a preliminary assessment of eligibility, prepares intake forms, sees that the patient is afforded needed services from other disciplines within the agency, and makes referrals to outside resources when necessary. Only a full CASAC or higher is eligible for this opportunity. ESSENTIAL FUNCTIONS • On an ongoing basis, the Counselor holds regularly scheduled sessions with patients on their caseload concerning their strengths, needs, abilities, and preferences., • Meets all productivity and performance metrics as defined by agency leadership., • Adheres with all policies outlined in Employee Handbook, Conflict of Interest policy, Code of Ethics, Code of Conduct, and Collective Bargaining Agreement., • Collaborates with patients and collateral(s) for treatment planning that addresses the patients’ stated goals., • Serves as a Case Manager for each patient to ensure that services are coordinated to meet each assessed need., • Conducts therapy groups., • Ensures all necessary forms are completed in a timely fashion and according to all agency and regulatory guidelines., • Ensures the thorough and timely completion of program and reporting documentation in all systems including 10e11, ERDS, HRA-STARS, OASAS-CDS, and manual documents as needed., • Maintains accurate and confidential patient records., • Attends training seminars where instruction on treatment techniques and theories underlying therapeutic approaches are provided., • Maintains active CASAC credential., • Identifies and records significant data in the electronic medical record regularly., • Holds individual conferences with other disciplines when necessary to facilitate effective treatment throughout the agency., • Meets weekly for clinical supervision with the Behavioral Health Supervisor concerning work performed, problems encountered in the treatment process, and for case conferences., • Collaborates with and refers to other disciplines both internally (Vocational, Psychiatry, Primary Care, etc.) and externally., • Connects patients with appropriate services for Social Determinants of Health needs., • Performs toxicology testing for patients on their caseload in accordance with federal and state regulations and as needed., • Adheres to appropriate email etiquette, checks and responds to emails in a timely fashion., • Attends all scheduled meetings as requested., • Performs outreach activities for patients who are lost to contact., • Performs other duties as assigned. REQUIRED QUALIFICATIONS • Bachelor’s Degree in Human Services field with Two (2) years of work experience in Human Services providing treatment care with a minimum of two (2) years of satisfactory experience working with patients with Substance Use Disorders., • Valid New York State CASAC (Credentialed Alcoholism and Substance Abuse Counselor)., • Possess a demonstrated ability in delivering person centered and trauma informed treatment, including successful engagement in specialized training, understanding of human interaction and personality development, understanding of harm reduction principles, and the ability to write and record case documentation., • Familiar with counseling standards of care and industry best practices., • Has an understanding of group dynamics., • Must be computer-literate with knowledge of Microsoft Office applications., • Competent in computerized programs that support treatment plans and case notes., • Excellent verbal and written communication skills., • Ability to participate in various committees and work well with others in team settings., • Strong attention to detail and ability to handle sensitive and confidential information., • Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams., • Critical thinker and problem solver with high emotional quotient., • Proactive and independent with the ability to take initiative., • Excellent time management skills with a proven ability to meet deadlines. PREFERRED QUALIFICATIONS • Bilingual in Spanish a plus. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT StartCare provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Monday - Friday, 6:30 AM - 2:30 PM + one Saturday a month from 7 AM - 12 PM

Job Description SportsMed Physical Therapy is seeking a Physical Therapist Assistant to join our growing team! SportsMed Physical Therapy is a leading outpatient physical therapy practice in the Northeast. We are a multidisciplinary practice, which allows us to provide high-quality comprehensive care for all patients that we treat. Our facilities feature state of the art equipment for the effective treatment of a variety of orthopedic and sports related injuries. Our regional leadership will provide you with the guidance and mentorship you need to take your career to the next level. We also have additional openings available in nearby areas. Apply here and we will be happy to consider you for other locations as well! With our continued expansion, we are able to offer tremendous growth opportunities for our clinical staff. Our company’s mission is to provide compassionate, collaborative, and convenient care and our great clinicians allow us to continuously live up to this statement. Whether you are a new grad or an experienced Physical Therapist, SportsMed Physical Therapy is the place for you! Check out our website at: http://spineandsportsmed.com/ Why Join SportsMed • Pay Range $33.00 - $38.00 per hour, • Medical, Dental, Vision Insurance, • Life Insurance, Disability Insurance, • Paid Vacation Time, Paid Sick Time, Paid Holidays, • 401k with 4-8% Match based on tenure, • $1,000 CEU Reimbursement per calendar yearQualifications, • New Jersey Physical Therapist Assistant License, • New Grads and Experienced PTAs are welcome!, • Computer Literacy, • Excellent Communication and Interpersonal SkillsResponsibilities, • Communicate with Physical Therapists regarding plans of care and progression of exercises and goals for each patient., • Assist with progress notes and re-evaluations to improve patient flow and increase patient satisfaction., • Maintain high levels of communication with other service providers such as Chiropractors, Acupuncturists, and Occupational Therapists to ensure quality patient care., • Complete notes thoroughly and within a timely manner to ensure that collaborative care is maintained between other therapists., • Work towards the advancement of the clinic by maintaining clinical excellence through various CEUs., • Participate in monthly meetings led by the Clinic Director and Office Manager to identify challenges within the clinic to address and improve clinic flow., • Attend company-wide meetings to discuss various company initiatives to continuously improve clinical excellence and patient care.Medical Specialties, • Orthopedics, • Geriatrics, • Physical & Rehabilitation Medicine, • Sports Medicine, • Neurology, • Vestibular, • Manual Therapy

Job Description Compensation: $115,000 - $118,450 Competitive Benefits: • Comprehensive Health Benefits: Medical with HSA, Dental, and Vision, • 403(b) Retirement Savings Plan with employer match, • Generous Paid Time Off: Vacation, personal, sick time, mental health days, and 12 paid holidays, • Employee Wellness Programs: Employee Assistance Program and mental health resources, • Learning & Development Opportunities: Educational leave, tuition assistance, training, and career development tracks, • Additional Perks: Commuter benefits, recognition programs, discount programs, flexible spending plans, and voluntary benefits including pet insurance, identity theft protection, and legal plans JOB SUMMARY The Clinic Director provides senior leadership and operational oversight for the MHOTRS outpatient clinic. The role ensures full compliance with all federal, state, and city regulatory requirements; oversees fiscal performance and billing integrity; maintains standardized clinic systems and workflows; and ensures high‑quality, client‑centered care through effective management of administrative and clinical operations. The Director leads programmatic systems, policy implementation, quality assurance, and operational strategy to support efficient, compliant, and sustainable service delivery. ESSENTIAL JOB FUNCTIONS: List all essential job duties. (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.) Program Operations, Systems & Standardization • Oversees the development, implementation, and monitoring of clinic program systems, workflows, and standardization processes to ensure operational efficiency and regulatory compliance., • Ensures all clinic operations comply with OMH, DOH, NYC DOHMH, CMS, Medicaid, and other governing regulatory bodies., • Maintains and updates clinic policies and procedures, ensuring alignment with agency-wide standards, audit recommendations, and evolving regulations., • Serves as the operational lead for PSYCKES, including clinic-wide data monitoring, quality initiatives, and performance improvement projects., • Oversee mandated levels of service delivery and ensures clinical productivity aligns with funding expectations, regulatory requirements, and internal benchmarks. Fiscal, Billing & Productivity Management • Manages clinic budgets, fiscal forecasting, and financial performance, including oversight of expense controls and revenue alignment., • Reviews billing and documentation compliance weekly, monitoring trends, missed opportunities, and revenue integrity., • Coordinates with billing, compliance, and finance leadership to ensure accurate coding, timely claim submission, and resolution of denials, • Ensures staff adhere to billing‑related regulatory requirements (Medicaid, Medicare, commercial plans, and state/city funders). Staff Leadership & Administrative Oversight • Supervises the Assistant Director, Clinical Supervisors, Senior Office Manager, and other designated administrative leadership roles., • Provides administrative supervision to Psychiatric Providers and the Registered Nurse., • Acts as the hiring manager oversees recruitment, interviewing, selection, onboarding, and role-specific training for clinic positions., • Ensures effective delegation and support of clinical supervisory functions to the AD role and assigned clinical supervisors., • Provides guidance on clinic staffing structure, workload distribution, and performance expectations. Compliance, Quality Assurance & Risk Management • Oversee quality and compliance initiatives, including chart audits, utilization review, and corrective action planning., • Leads the Utilization Review Committee, ensuring adherence to clinical, billing, and regulatory standards., • Manages and updates High-Risk Rosters, ensuring robust monitoring, interventions, and communication across teams., • Attends IRC (Incident Review Committee) and Sentinel Event Reviews and ensures timely follow-up and corrective actions., • Ensures proper maintenance of clinical records in accordance with OMH, DOH, NYC DOHMH, and federal requirements. Internal & External Collaboration • Participates in clinical integration meetings (e.g., ICL–CHN) and other required collaborative or consultative forums., • Engages in clinic marketing, community partnerships, and outreach planning as needed to support program visibility and referral flow., • Facilitates and oversees Clinic Staff Meetings, ensuring clear communication, policy updates, and alignment with agency priorities., • Reports operational, fiscal, compliance, and program updates weekly or as needed to the Vice President of Behavioral Health., • Performs other duties as required. ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES: • Committed to the active promotion of ICL values and goals., • Knowledge of mental health legislation and the ability to lead a multi-disciplinary staff of professionals and paraprofessionals in providing treatment and rehabilitative services., • Ability to manage multiple projects, delegate tasks, and check on the completion of assigned tasks., • Ability to prioritize, think logically and follow procedures and instructions., • Position requires flexibility with hours, may require after-hour calls., • Ability to effectively communicate and interact with auditors, regulatory bodies, clients, staff, colleagues, public, other agencies and their staff and third-party insurance personnel., • Must have an excellent understanding of state and city OASAS/DOH/ OMH) regulations., • Must have knowledge of third party and managed care requirements., • Excellent written and verbal communication skills., • Position requires flexibility with hours, may require after-hour calls., • Strong knowledge of OMH, DOH, Medicaid/Medicare billing, and outpatient clinic regulatory requirements., • Demonstrated success in fiscal management, program operations, compliance oversight, and staff leadership. QUALIFICATIONS AND EXPERIENCE Licensed Clinical Social Worker with current, valid NYS registration. A condition of continuing employment is that licensure is maintained. Training and Experience: 5 years minimum clinical experience (with children, adolescents, and adults). 2 years minimum progressive administrative and/or supervisory experience.

Job Description CCRM Fertility, a leader in fertility care with over 30 locations nationwide, is excited to announce the opening of a brand-new clinic. We are looking for passionate and driven individuals to help shape the future of fertility care in our community. This is a unique chance to be part of a dynamic, growing team where your contributions will have a direct impact on the clinic's success and the lives of the families we support. If you're eager to be part of an innovative and compassionate healthcare environment, we’d love to hear from you! Come join CCRM Fertility, a global pioneer in fertility treatment, research, science, specializing in IVF, fertility testing, egg freezing, preimplantation genetic testing, third party reproduction and egg donation. As a member of CCRM Fertility’s diverse team of professionals, you will be a part of helping families grow and changing lives. We take pride in providing our employees with meaningful employment, a supportive culture, and a well-balanced personal & work life alignment. For more information, visit www.ccrmivf.com What We Offer Our Team Members: • Generous Paid time-off (PTO) and paid holidays, • Medical, Dental, and Vision Insurance, • Health benefits eligible the first day of the month following your start date., • 401(k) Plan with Company Match (first of the month following 2 months of service), • Basic & Supplement Life Insurance, • Employee Assistance Program (EAP), • Short-Term Disability, • Flexible spending including Dependent Care and Commuter benefits., • Health Savings Account, • CCRM Paid Family Medical Leave (eligible after 1 year), • Supplemental Options (Critical Illness, Hospital Indemnity, Accident), • Professional Development, Job Training, and Cross Training Opportunities, • Bonus Potential, • Potential for Over-time Pay (Time and a half), • Holiday Differential Pay (Time and a half), • Weekend Shift Differential Pay ($4.00 per hour) How You Will Make an Impact: The Patient Financial Counselor plays a vital role in in managing the financial aspects of patient care and services. Their impact extends across various areas, contributing to the overall efficiency, patient satisfaction, and financial health of CCRM Fertility. Their efforts contribute to an efficient revenue cycle, increased patient satisfaction, and improved financial outcomes, ultimately enhancing the overall patient experience. What You Will Do: The Patient Financial Representative coordinates the financial aspects of a patient’s while fostering a positive and memorable patient experience. This role educates patients on financial services and the steps/timeline to receive payment from the patient(s) insurance and must be accessible to patients to serve as a resource for all financial matters regarding their care. The Patient Financial Representative reports to the Patient Engagement Manager. • Insurance verifications for all patients prior to the New Patient appointment and treatment cycle., • Verify insurance benefits have been entered in the practice management system and track any insurance changes that occur during their course of care., • Collect payments from patients prior to the scheduled service., • Ensure valid insurance information is available in the patient’s chart., • Serve as the patient’s primary point of contact for financial matters and ensure the patient knows the Patient Financial Services guidelines and policies during the course of care., • Address insurance coverage discrepancies (following verification) with the patient and serve as an advocate for patients experiencing difficulty with the insurance process., • Identify and perform pre-certification(s) required by the patient’s insurance for general medical service, infertility diagnostic service, infertility treatment service, obstetrical care service, etc., • Determine and communicate patient financial responsibility based on pre-certification, prior to any procedures and obtain written pre-authorization documentation., • Identify patients eligible to proceed with ART care, provide ART Financial Consult, and obtain payments prior to care, in accordance with Care Center guidelines., • Serve as a resource to Care Teams regarding insurance coverage limitations on a patient’s care plan., • Other duties assigned. What You Bring: • High School Diploma or GED required., • 1+ year medical billing experience preferred., • Previous experience in reproductive medicine or Women’s health preferred.

Job Description Apicha Community Health Center aims to improve community health by providing access to comprehensive primary care, preventive health services, mental health, and supportive services. The center is dedicated to delivering high-quality, culturally competent services that enhance the quality of life. It also advocates for and offers a welcoming environment for underserved and vulnerable populations. We’re seeking a dedicated Manager of Clinic Operations to join our team in Jackson Heights. Position Summary: Under general supervision of the Director of Clinic Operations, provides support, guidance and administrative functions to ensure a smoothly functioning clinic and good patient relations. Serves as a liaison to the clinic with all other Apicha departments. Duties and Responsibilities: • Visible at and responsible for monitoring the front desk activities to ensure efficient patient flow and proper scheduling; including performing the actual duties wherever volume deems necessary with the health center., • Ensure established policies and procedures and work instructions are followed., • Ensures efficient patient flow, by assessing the availability of appropriate team members and notifies the Director of Clinic Operations as needed., • Monitors front office staff-patient interactions to assure compliance and processes are followed, patient confidentiality is maintained, staff professionalism and positive customer relations., • Manages questions, problems, and corrections in connection with patient accounts., • Monitors and assures proper inputs/updates of patient demographics, required data, accurate billing and collection, and appointment scheduling in the practice management system., • Responsible for the timely submission of daily cash deposits in accordance with established procedures., • Meets with front desk staff weekly to evaluate workflow and provide guidance., • Conducts and coordinates the departmental orientation and training of all new and existing front office staff on proper functions of the practice management system and other computer applications, understanding and enrollment process of special programs, standardized center processes, policies and procedures and work instructions., • Maintains managed care reports with current providers’ enrollment status., • Ensure all requests for medical records, school forms and other correspondence are appropriately documented and followed up while ensuring all state and federal regulations are appropriately followed., • Responsible for monitoring the referral process to ensure referrals are addressed appropriately and in a timely manner., • Monitors scanning workflow and assure timely and accurate completion., • Provide oversight of the on-line patient recruitment activities to ensure timely access to services and appropriate follow-up as needed., • Obtains prior authorization for services when applicable., • Keeps Director of Clinic Operations promptly and fully informed of all issues or unusual matters of significance and takes prompt corrective action, where necessary, or suggests alternative courses of action to address issues and improve systems., • In conjunction with the Director of Clinic Operations responsible for the timely completion and submission of employee evaluations in accordance with policies and procedures for front office staff., • Participates in the organization’s quality improvement projects., • Ensure that patients, family members and clients are treated with concern and empathy, respect their confidentiality and privacy, and communicating with them in a courteous and respectful manner., • Addresses and responds to common inquiries or complaints from patients, co-workers, regulatory agencies, and members of the community., • Maintains a favorable working relationship with other employees to foster and promote a cooperative and harmonious working climate which will be conducive to maximum employee morale, productivity, and efficiency., • Displays a positive attitude within the department and across departmental lines in support of Apicha CHC programs and mission., • Maintains a safe and clean work/patient care environment., • Maintains inventory of all office supplies and forms., • Performs other duties and/or special projects as assigned. Qualifications: • Associate degree with 3 years related experience required., • Understanding of scheduling efficiency and patient flow in a medical practice., • Ability to manage staff questions, problems, and resolve conflicts., • Ability to take initiative and follow through on projects., • Ability to prioritize and manage multiple tasks in a stressful environment., • Ability to interface with licensed providers., • Ability to work both independently and in a team., • Fluency in Spanish or one of Asian languages preferred., • Professional attitude and demeanor required., • Working knowledge of Word, Excel, Outlook, Adobe, and PowerPoint., • Experience with EMR required, eClinicalWorks preferred., • Able to work flexible hours including evenings and weekends., • Ability to travel using public transportation. At Apicha, we believe that serving the needs of our staff is just as important as serving the needs of underserved people of New York City as such we are proud to offer our team members a competitive employee benefits package which include 12 Paid Holidays, vacation and sick leave, Health Insurance Coverage, Flexible Spending Account, Life Insurance, Employee Assistant Program just to name a few.

Job Description Treatment Adherence Nurse (LPN) Full-Time Temporary Position, Brooklyn, NY Monday–Friday, 9 AM–5 PM 6–9 Months Position Overview We are seeking an experienced Licensed Practical Nurse (LPN) for a full-time temporary assignment in an outpatient clinical setting. The nurse will support patient engagement, medication and treatment adherence, staff education, and day-to-day clinical coordination. This is an excellent opportunity for an organized, compassionate nurse with ambulatory or specialty outpatient experience. Key Responsibilities Provide patient-centered education and follow-up to support medical appointments, medication adherence, and continuity of care. Support Partnership for Health (PFH) and other evidence-based prevention, risk-reduction, sexual health, and substance-use education interventions. Coordinate staff training and refresher sessions; support consistent delivery of treatment-adherence interventions. Work with providers and case management staff to connect patients with clinical and community support services. Assist with outpatient patient flow, clinic scheduling, daily team huddles, and follow-up outreach. Document patient interactions, health literacy assessments, and outcomes in electronic medical records (EMR). Maintain intervention records, track service delivery, and support accurate reporting and quality improvement. Required Qualifications Active New York State LPN license. At least 3 years of related nursing experience. At least 1 year of experience in an ambulatory care or specialty outpatient clinic setting (required). Comfortable using EMR systems, Microsoft Office, and patient databases. Strong communication, organization, patient-engagement, and teamwork skills. Preferred Qualifications HIV Specialist certification preferred 1–3 years of HIV-related clinical experience. For more information and to apply, please contact: Howard Newman Account Manager, Bond Health Staffing 5824 12th Avenue Brooklyn, NY, 11219 Office: 1-718-302-0040 ext. 204 Fax: 1-718-302-0070 Howard@bondhealthstaffing.com

Job Description POSITION DESCRIPTION Upper Room AIDS Ministry (URAM), a Federally Qualified Health Center under Harlem United, provides high-quality primary, specialty, dental, and wellness care in the heart of Harlem. All URAM employees are expected to uphold best practices in risk management, quality assurance, and exceptional patient-centered service. The Licensed Practical Nurse (LPN) plays a critical role in patient care, providing direct clinical support, assisting with diagnostic testing, vaccinations, and information gathering, while also managing key administrative tasks such as hospital discharge follow-ups, vaccine inventory, prior authorizations, and chronic disease monitoring. This role requires both clinical expertise and strong organizational skills to ensure seamless healthcare delivery. Under the supervision of the Nursing Manager or Physician, the LPN collaborates within a multidisciplinary team to provide high-quality, patient-centered care. The position requires strict adherence to New York State Department of Health regulations and scope of practice guidelines. The ideal candidate is detail-oriented, efficient, and capable of managing a fast-paced workload with accuracy. ESSENTIAL DUTIES AND RESPONSIBILITIES Primary Care Nursing Responsibilities Clinical • Facilitate efficient patient flow within the primary care clinic., • Administer injections as ordered by providers., • Ensure exam rooms are fully stocked and prepared for patient care., • Coordinate and prepare for Care Team Huddles to support team collaboration., • Maintain accurate and timely documentation in compliance with protocols., • Prepare equipment and aid physician during treatment, examination, and testing of patients, • Verify chief complaint and take vital signs as requested., • Review the EHR active medication list with patients., • Conduct and document point-of-care tests based on protocol., • Perform testing, immunization, and other injections, as directed by providers and clinic protocols., • Perform phlebotomy as needed., • Step in to perform key Medical Office Assistant (MOA) responsibilities when needed to maintain seamless patient care. Administrative • Perform prior authorizations and DME requests., • Monitor and update patient monitoring databases (e.g hospital discharges, injectables, DOH reporting.), • Monitor and respond to clinical messages., • Under PCP’s direction, provide abnormal test results to patients and provide recommendations., • Assist patients in completing medical forms., • Track and record vaccines provided through the Vaccines for Children (VFC) program., • Monitor and document vaccine refrigerator temperature logs., • Assist in coordinating patient care within the clinic and with external providers., • Participate in collaborative activities to enhance patient outcomes., • Maintain all environment of care quality logs, • Participate in scheduled clinic rounds to maintain the environment of care, • Ensure that the quality of care and environment are acceptable., • Administer Directly Observed Therapy (DOT) as needed., • Provide patient education under the direction of the Nurse Manager or Provider., • Ensure adherence to Infection Control and quality of care standards., • Comply with all New York State Department of Health/AIDS Institute regulations., • Follow and uphold all nursing policies and procedures., • Attend nursing conferences, as approved, to stay updated on primary care best practices., • Support and engage in advocacy efforts addressing homelessness and HIV/AIDS., • Initiate, track and follow-up with prior authorizations., • Other duties as assigned by supervisor. EDUCATION AND CERTIFICATION REQUIREMENTS • Licensed Practical Nurse (LPN) with active licensure in the State of New York., • 1-2 years of experience in an ambulatory care setting., • Current BLS certification for Healthcare Providers. ADDITIONAL REQUIREMENTS • Phlebotomy skills (Preferred), • Ability to work Saturdays and evenings., • Strong computer skills, • Excellent customer service and patient-centered approach., • Strong communication and organizational skills. SPECIAL SKILLS AND KNOWLEDGE In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following: • Exhibits professional integrity, • Experience with working at Federally Qualified Health Centers or other low resource settings, • Experience in caring for people with experiences of homelessness, people who are living with HIV, people who use substances, including people who inject drugs., • Experience in delivering care in gender affirming spaces., • Experience working in a setting that promotes interdisciplinary care planning, • Strong working Knowledge of Microsoft Office (Word, Excel, Outlook), • Strong communication skills, • Deliver excellent customer service reflecting a commitment to caring, courtesy, and respect for all patients upholding the mission of the organization., • Excellent Organizational skills, • Bilingual English / Spanish or English/French preferred Special Requirements The employee must be able to lift and/or move more than 50 pounds. Requires full range of body motion including handling and lifting patients, manual and finger dexterity, and eye/hand coordination. Requires sitting, standing and walking for extensive periods of time. The employee frequently is required to reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Ability to work with a moderate noise level in the work environment is required. The above information is intended to describe the most important aspects of the job. It is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required in order to perform the work. The health center reserves the right to revise or change job duties and responsibilities as the business need arises. Additionally, this job description is not intended as an employment contract, implied or otherwise, and the Center continues to maintain its status as an at-will employer. If the essential functions of this position cannot be performed in a satisfactory manner by the employee, reasonable accommodations may be made.

Job DescriptionBenefits: • Opportunity for advancement, • Paid time off, • Training & development, • 401(k) We are looking for a skilled and organized medical assistant to join our healthcare team. You will perform a combination of various administrative and clinical tasks. Position Responsibilities: · Project management · Training and performance management of front desk teams at multiple locations · Being a subject matter expert on standard practices and training documents · Take patients vitals and enter them into the patients' electronic chart. · Conduct procedures within scope and draw blood when needed. · Oversee and train new and existing staff along with the clinic manager Qualifications: · Bilingual English/Spanish required · Completion of medical assistant training program required · Minimum of one - year experience in an outpatient medical clinic Eclinicalworks experience is highly preferred, EMR experience is a must Compensation is negotiable based on experience Job Types: Full-time, Part-time Salary: $21.00 - $24.00 per hour Benefits: • Paid time off for full time employees, • Holiday pay, • Training, • Growth potential - ladders for promotionMedical specialties:, • Primary Care, • GynecologySchedule:, • 8 hour shiftEducation:, • High school or equivalent (Required)Experience:, • EMR systems: 1 year (Required), • Vital signs: 1 year (Required)Language:, • Spanish (required)License/Certification:, • Certified Medical Assistant (Preferred)

Job Description Licensed Practical Nurse (LPN) Location: Brooklyn, NY Employment Type: Full-Time Department: Primary Care / Community Health Reports To: Nurse Manager or Clinical Supervisor Position Summary The Federally Qualified Health Center (FQHC) is seeking a compassionate and dependable Licensed Practical Nurse (LPN) to join our community-based healthcare team in Brooklyn. The LPN will provide direct patient care, support providers and registered nurses, and contribute to high-quality, culturally responsive services for patients across the lifespan. This position is ideal for an LPN who is committed to serving diverse and underserved communities and who thrives in a collaborative, fast-paced clinical environment. Essential Responsibilities Provide compassionate, patient-centered nursing care in accordance with established policies, procedures, and scope of practice. Obtain and document patient vital signs, medical histories, medication information, and presenting concerns. Prepare patients for examinations, procedures, and treatments. Assist physicians, nurse practitioners, physician assistants, and registered nurses during clinical visits. Administer medications, immunizations, injections, and treatments as ordered and within authorized scope of practice. Perform wound care, dressing changes, specimen collection, point-of-care testing, and other clinical procedures. Monitor patients for changes in condition and promptly communicate concerns to the appropriate provider or nurse. Provide patient education regarding medications, preventive care, treatment plans, chronic disease management, and follow-up instructions. Support care coordination, referrals, health screenings, and outreach activities. Assist with preventive health initiatives, including immunizations, screenings, and wellness education. Maintain accurate, timely, and confidential documentation in the electronic health record. Follow infection prevention, safety, medication administration, and emergency response protocols. Participate in quality improvement, clinical audits, patient safety initiatives, and FQHC performance-improvement activities. Help maintain examination rooms, clinical supplies, equipment, and medication areas. Communicate respectfully and effectively with patients, families, coworkers, and community partners. Support a welcoming, inclusive, and trauma-informed environment for patients from diverse cultural, linguistic, and socioeconomic backgrounds. Perform other duties as assigned. Required Qualifications Current and unrestricted New York State Licensed Practical Nurse license. Graduation from an accredited practical nursing program. Ability to provide safe, effective nursing care within the LPN scope of practice. Strong clinical assessment, organization, documentation, and communication skills. Basic computer proficiency and familiarity with electronic medical records. Commitment to working with underserved and culturally diverse patient populations. Ability to maintain patient confidentiality and comply with applicable healthcare privacy requirements. Preferred Qualifications One or more years of LPN experience in a primary care, community health center, outpatient clinic, ambulatory care, or similar setting. Experience working in an FQHC or other safety-net healthcare organization. Experience with chronic disease management, immunizations, wound care, women's health, pediatrics, or behavioral health integration. Familiarity with quality measures, population health, care coordination, and electronic health record systems. Core Competencies Compassion and respect for patients and families Cultural humility and sensitivity Teamwork and collaboration Sound clinical judgment Attention to detail Reliability and accountability Adaptability in a busy clinical setting Commitment to health equity Professional communication Ability to prioritize multiple responsibilities Equal Employment Opportunity We are an equal opportunity employer committed to creating an inclusive workplace. We value diversity and encourage qualified candidates from all backgrounds to apply, including individuals with disabilities, veterans, and members of historically underrepresented communities.

Job Description MISSION STATEMENT Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW The Health Home Navigator, in conjunction with the Health Home Care Management Staff, assists in the provision of intensive care management for clients. The Health Navigator advocates aggressively for clients and their families and/or identified social support networks to obtain the full range of services needed. The Health Home Health Navigator provides direct coaching, education, and advocacy in linking, engaging and retaining clients in services identifies in the Plan of Care. The Health Navigator will escort clients to appointments and provide and gather critical information, both in the field and in the office, with the goal of health and wellness promotion and reduction of emergency room visits and increase in preventable health and social events. The Health Home Health Navigator will elicit the support of all providers involved in a client’s care and ensure maximized communication among all parties. The Health Navigator will also conduct vigorous outreach in identifying and locating potential clients either referred through the community or by the lead Health Home. This position includes no managerial or supervisory responsibilities. KEY ESSENTIAL FUNCTIONS • Complete a minimum of five clients contact per day, • Participate in weekly supervision to review referrals for the week, enrollment, remove barriers to meet enrollment quota, • Advocate aggressively for clients to obtain full range of needed service and ensure coordination of these services., • Assist Health Home Care Managers with gathering Health Home enrollment consents, RHIO consents, eligibility, and appropriateness assessments., • Assists in gathering information for Health Home Care Manager that will enhance Care Manager’s knowledge to complete Comprehensive Assessments, screenings, Plan of Care, and other documents as needed., • Conducts home visits, hospital, and clinic visits, etc. in order to provide thorough support to enrolled and potential members., • Completes progress notes in accordance with Health Home and departmental policies., • Participate in quality improvement activities, projects, and reviews., • Identify new sources of potential clients and community members and conduct outreach presentations as needed., • Meet regularly with supervisor and attend staff meetings. Be prepared to discuss clinical and operational issues impacting performance and program operations., • Complete and submit daily activity log in accordance to departmental policies., • Communicate changes in member’s wellbeing, contact information, etc. to Health Home Care Managers, Administrative Assistant or Supervisors, as directed, • Escort clients to entitlement offices to gain, maintain or regain eligibility., • Verify eligibility through ePaces, as requested., • Conduct outreach in accordance to the Health Home policy via phone, letter, and field work to client, collateral, and/ or provider to engage clients or strengthen connectivity., • Assess and respond per agency guidelines to client complaints or grievances., • Promote linkage development and monitors effectiveness of linkages with other service providers via phone, face to face meetings and formal case conferences., • Help maintain health and wellness and prevent secondary disease complications., • Ensure community follow up to engage the client in care; promotes compliance with medical appointments and encourages client self-sufficiency and empowerment., • Communicate effectively with Supervisor in identifying strengths, weaknesses and opportunities of program operations., • Attend departmental and Health Home meetings as required., • Attend training for personal development via webinar, online training, in-service, face to face on and off-site training, etc., • Communicate timely and effectively with Health Home Care Managers on status of client and/or outcomes of advocacy and escort., • Coordinate and schedule appointments with Health Navigator to ensure attendance at appointments or engage in outreach efforts., • Assist Outreach Team with top-down attributions within all service boroughs., • Assist in the integration of Health Home with then Acacia Network based on eligibility and appropriateness screenings., • Demonstrate the ability to clearly articulate, verbally and in writing, the aims and goals of the Health Home program and the process to potential clients and community members and Acacia Network staff. REQUIREMENTS • High School Diploma required., • Associates/ Bachelor’s Degree preferred., • Minimum of one (1) year experience navigating systems for individuals with chronic illnesses., • Must obtain Mandated reporter (2 hours) prior to hire date., • Website info: https://nysmandatedreporter.org/TrainingCourses.aspx, • Ability to communicate effectively orally and in writing., • Ability to connect with others and forge strong relationships., • Highly organized, motivated self-starter. Excellent time management skills., • Ability to organize and maintain detailed records; complete necessary paperwork and meet deadlines, • General knowledge of organization, community and/or social service resources and programs., • Bilingual – Spanish speaking a plus. WHY JOIN US? Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.