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Job Description MEDICAL ASSISTANT: UBMD Primary Care seeking a full-time Medical Assistant for a busy outpatient clinic in downtown Buffalo at the Conventus Medical Office Building. Qualified candidates should have a minimum of two (2) to three (3) years of experience working as an MA/MOA, preferably in an outpatient clinic setting. Candidates should also have experience in electronic medical records, excellent communication, organizational, customer service, and multi-tasking skills. Schedule will be Monday through Friday 8:30 am - 4:30 pm with rotating Thursday evenings. Parking is paid for downtown location. Pay range is $18.50-$20/hour. Full-time 37.5 hours/week. Any offer of employment is contingent upon successful background check and drug screen. AA/EOE JOB DESCRIPTION POSITION TITLE Medical Assistant LOCATION(S) Outpatient Clinic - Conventus Medical Building 1001 Main Street, Buffalo, NY 14203 REPORTS TO: Nurse Manager FLSA STATUS: Non-Exempt POSITION TYPE: Full-Time Job Summary: The Medical Assistant (MA) will be responsible for performing clinical duties at an outpatient clinic under the direction of a Registered Nurse (or other licensed professional). Essential Functions: • Responsible for ensuring timely and efficient rooming of patients., • Performs clinical intake on patients by checking vitals such as height, weight, temperature, blood pressure, pulse and respiration., • Prepares patients for examinations, procedures and/or treatments., • Obtains, evaluates and records patient’s history in electronic medical record (EMR) system., • Observes patients, charting in EMR and reporting changes in patient’s condition, such as adverse reactions to medication or treatment., • Collects and processes specimens., • Maintains examination/treatment rooms, including inventory of supplies and equipment., • Conducts clinical portion of annual well visits., • Ability to work required number of hours per week on a regular basis, except during times when paid time off is requested and approved., • Reviews and addresses daily tasks as assigned., • Complies with all OSHA regulations., • May be needed to assist with administrative responsibilities, such as making appointments, greeting patients, collecting copays, updating demographic and insurance information, scheduling tests or referrals and coordinating timely follow up of patient requests for services regarding prescription requests, referrals, diagnostic testing and appointments for sick visits., • Refers patients to proper resources such as billing department., • Provides patients with education materials, distribution of resource literature from insurance carriers and community service recommendations, as needed or requested., • Maintains competence through continuing education and training., • Reviews company email on at least a daily basis in order to receive and address notifications and/or other pertinent information in a timely manner., • Any other duties as requested or assigned by the Nurse Manager and/or other management representative. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice., • May be required to travel to other UBMDFM location(s) dependent on company need. Education: Medical Assistant (MA)/Medical Office Assistant (MOA) certificate or degree training preferred. May substitute a minimum of two (2) years’ experience as an MA/MOA in lieu of certificate or degree. Experience: Minimum of two (2) to three (3) years’ experience working as an MA/MOA, preferably in an outpatient clinic setting. Knowledge, Skills & Abilities: Experience in electronic medical records preferred. Excellent communication, organizational, customer service and multi-tasking skills required. Working/Environment Conditions: • Position is in a well-lit, fast-paced, clean clinic environment., • Office noise level will be mild to moderate most times., • Moderate/average indoor temperatures. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions. • Prolonged periods of sitting or standing at a workstation in order to perform duties on a computer., • While performing the duties of this job, the employee will be regularly required to sit, talk, hear and use hands and fingers to operate a computer and/or telephone keyboard., • Prolonged standing/walking while performing patient care services., • Specific vision abilities required by this job include close vision requirements due to computer work., • Light to moderate lifting (up to 15 pounds) may be required., • Regular, predictable attendance is required., • Must possess the physical and mental abilities to perform the tasks normally associated with the essential job functions such as stationary, mobility, operating machinery, convey and exchange information.

Job Description OPPORTUNITIES AVAILABLE AT MULTIPLE LOCATIONS UBMD Primary Care is seeking Medical Assistants (MA) to perform clinical duties at our outpatient clinics. Responsible for ensuring timely and efficient rooming of patients, performing clinical intake on patients by checking vitals, preparing patients for exams, procedures and/or treatments, as well as obtaining and evaluating patient's history in EMR system. Will assist with provider orders and call backs under the direction of a nurse, APP or physician. Certified Medical Assistants (CMA or CCMA) or degree preferred. May substitute a minimum of 2 years' experience in lieu of certificate/degree. Experience in an outpatient clinic setting preferred. Excellent communication, organizational and multi-tasking skills required. EMR experience required. Schedule: Monday - Friday during clinic hours, availability must include evenings (Monday, Wednesday, or Thursday) and rotate with other staff members. Pay range: $18 to $19.50/hour depending on experience. Any offer of employment is contingent upon successful background check and drug screen. AA/EOE JOB DESCRIPTION POSITION TITLE Medical Office Assistant LOCATION(S) Outpatient Clinic REPORTS TO: Nurse Manager or Clinic Supervisor FLSA STATUS: Non-Exempt POSITION TYPE: Full-time SUPERVISORY REQUIREMENTS: N/A Job Summary: The Medical Office Assistant (MOA) will be responsible for performing clinical duties at an outpatient clinic under the direction of a Registered Nurse or Clinic Supervisor. Essential Functions: • Responsible for ensuring timely and efficient rooming of patients., • Performs clinical intake on patients by checking vitals such as height, weight, temperature, blood pressure, pulse and respiration., • Prepares patients for examinations, procedures and/or treatments., • Obtains, evaluates and records patient’s history in electronic medical record (EMR) system., • Observes patients, charting in EMR and reporting changes in patient’s condition, such as adverse reactions to medication or treatment., • Collects and processes specimens., • Maintains examination/treatment rooms, including inventory of supplies and equipment., • Conducts clinical portion of annual well visits., • Assists with provider orders and call backs under the direction of a nurse, APP or physician., • Depending on the clinic, may be responsible for point of care testing which includes, but is not limited to, EKG’s, urine reagent strip testing, glucometer testing, peak flow testing and/or oxygen coverage testing when applicable., • Full-time employees must have the ability to work 37.5 hours each week on a regular basis, except during times when paid time off is requested and approved. Part-time employees must have the ability to work the required number of hours each week on a regular basis, except during times when paid time off is requested and approved., • Reviews and addresses daily tasks as assigned., • Complies with all OSHA regulations., • May be needed to assist with administrative responsibilities, such as making appointments, greeting patients, collecting copays, updating demographic and insurance information, scheduling tests or referrals, scanning medical records and/or coordinating timely follow up of patient requests for services regarding prescription requests, referrals, diagnostic testing and appointments for sick visits., • Refers patients to proper resources such as billing department., • Provides patients with education materials, distribution of resource literature from insurance carriers and community service recommendations, as needed or requested., • Maintains competence through continuing education and training., • Reviews company email on at least a daily basis in order to receive and address notifications and/or other pertinent information in a timely manner., • Any other duties as requested or assigned by the Nurse Manager, Clinic Supervisor and/or other management representative. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice., • May be required to travel to other UBMD Primary Care location(s) dependent on company need., • Work hours may fluctuate depending on company/clinic needs. Qualifications: Education: Medical Assistant (MA)/Medical Office Assistant (MOA) certificate or degree training preferred. May substitute a minimum of two (2) years’ experience as an MA/MOA in lieu of certificate or degree. Experience: Minimum of two (2) to three (3) years’ experience working as an MA/MOA, preferably in an outpatient clinic setting. Experience in EKG’s, pulmonology and/or endocrinology POC testing preferred. Knowledge, Skills & Abilities: Experience in electronic medical records preferred. Excellent communication, organizational, customer service and multi-tasking skills required. Must be able to multi-task effectively and efficiently. Must be able to work as part of a team and independently, as needed. Above-average keyboarding skills preferred. Working/Environment Conditions: • Position is in a well-lit, fast-paced, clean clinic environment., • Office noise level will be mild to moderate most times., • Moderate/average indoor temperatures., • May have exposure to occupational health hazards in the clinic setting. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions. • Prolonged periods of sitting or standing at a workstation in order to perform duties on a computer., • While performing the duties of this job, the employee will be regularly required to sit, talk, hear and use hands and fingers to operate a computer and/or telephone keyboard., • Prolonged standing/walking while performing patient care services., • Specific vision abilities required by this job include close vision requirements due to computer work., • Light to moderate lifting (up to 15 pounds) may be required., • Regular, predictable attendance is required., • Must possess the physical and mental abilities to perform the tasks normally associated with the essential job functions such as stationary, mobility, operating machinery, convey and exchange information. Equipment: • Manual dexterity to operate standard office machines/equipment such as computers, printers, multi-line phone, photocopier, fax system, scanner and/or calculator. UBMD Primary Care is an equal employment opportunity (EEO) employer. We are committed to the principles of equality in employment and opportunity for all employees without regard to race, color, citizenship status, national origin, ancestry, gender or expression whether or not such gender identity or expression differs from the employee’s physical sex as assigned at birth (including transgender status), sexual orientation, age, weight, religion, creed, physical or mental disability, predisposing genetic characteristics and information, marital status, familial status, domestic violence victim status, veteran status, military status, political affiliation or any other factor and/or status protected by law. We expect all employees to adhere to these principles of equality which apply to all aspects of the employment relationship including hiring, job selection, job assignment, compensation, corrective action, termination, access to benefits and training and other privileges of employment. UBMD Primary Care is a smoke-free and drug-free workplace in compliance with local, state and/or federal guidelines.

Job DescriptionDent Neurologic Institute is committed to excellence in all we do. Our culture is built on 4 key pillars: respect, quality, productivity, and well-being. By remaining dedicated to these values and the overall mission, we are dedicated to making a difference for both patients and colleagues. When you join the Dent team, you can take advantage of a variety of benefits: • Work-Life Balance (no overnight shifts), • Medical, Dental & Vision Plans, • Life Insurance, • 401(k) Retirement Plan, • Critical Illness, Accident, & Legal Plans, • Wellness Program, • Learning & Development Opportunities, • Paid Time Off, • Paid Holidays, • Free Onsite Parking at All Locations Working Schedule: Monday - Friday, 8:00am-4:30pm Location: Amherst, NY Position Summary: Coordinate and participate in a variety of supportive patient care and clinic preparations that assist medical professional personnel. Responsibilities of Position: • Monitors providers' plan of care from patient assessments, medical record, and other record information; maintains liaison with physicians and practice administration to ensure efficient and effective patient care services. Completes chart prep duties for re-evaluation appointments as primary daily duty., • Coordinates and participates in a variety of patient care activities in the examination of patients to include: vital signs, mini assessments, assisting with diagnostic procedures, records data for medical record and calls in prescriptions to the pharmacy as directed by the physician., • Determine, prepare and set-up medical supplies, instruments and equipment for diagnostic and therapeutic procedures., • Confers with the patient to obtain accurate information for records, explains procedures, allay fears and elicit cooperation, • Ensure completion of chart information prior to examination by physician or extender, entering any prescriptions, diagnostic testing and outside procedures., • Escort and/or transport patients to the examination room and other clinic locations., • Answers all calls pertinent to assigned area and/or directing clinical calls to appropriate clinical personnel while also responding appropriately to patient inquiries and referring physician’s office inquiries, providing accurate and detailed information., • Schedules follow up appointments for office visits and diagnostic testing, • Coordinates scheduling with medical secretary and assists with modifying provider schedule when necessary to conform to changing priorities and unanticipated events, including changes in staffing schedule and other activities., • Work in conjunction with Medical Secretary and cover job duties as needed., • Maintain work area in clean and orderly condition; set up, clean and disinfect examination rooms; monitor and ensure appropriate inventory of medical supplies in examination rooms; replenish as required, • Complies with quality assurance, HIPAA, customer focus, infection control, safety and other policies as set forth., • Ensures adequate and appropriate patient follow-up regarding prescriptions, referrals, and diagnostic testing. Contributes to patient care through patient and family education, distributing resource literature and community service recommendations and referrals as needed., • Refers patients to proper resources for Dent policies such as billing and or financial support., • Reports errors or problems so that appropriate action may be taken for patient care, • Independently problem solves and utilizes resources to obtain patient information when the patient is unable to communicate., • Represents Dent by displaying a respectful and caring manner with patients and their families. Interacts calmly, respectfully and in a friendly manner with other employees of Dent., • Participate in development and implementation of general policies and procedures to provide for the physical and emotional comfort and safety of patients. Maintains competence through continuing education and in-service training., • Maintains confidentiality of patient information., • Complies with quality assurance, HIPAA, customer focus, infection control, safety and other policies as set forth., • Organization of work area and clinic, keeping the provider on schedule. Prioritization of tasks. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Skills & Experience Necessary: • High degree of verbal communication and interpersonal skills to determine needs, provide information, and provide emotional support, • Working knowledge of Microsoft office, specifically Excel., • Strong planning, problem solving, organizational, verbal communication, and interpersonal skills, • Working knowledge of general office equipment including fax and copy machines, multi-line phone system, and personal computer, • Ability to address and resolve conflict in a professional manner, • Ability to maintain strict confidentiality, • Ability to be flexible, • Ability and willingness to travel as needed to meet operational needs Required Education • High School Diploma and 2+ years related experience. Preferred Education • Associates Degree and 2 years related experience. Working Conditions: • Minimal/moderate physical effort, • Prolonged standing and walking periods with often bending, squatting, reach above shoulder level, crouching, kneeling, and push/pull, • Regular fine hand manipulation, • Associated health risks related to patient exposure including body fluids, • Requires some lifting usually not in excess of 25 pounds Compensation: • Most candidates will start within the first quartile of the pay range, • Rates are commensurate with experience EEO Statement: Dent Neurologic Institute is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online. Mon - Fri 8:00am - 4:30pm 40 hours / week

Job Description UBMD Primary Care is seeking full-time Patient Services Representatives (PSRs) at our busy outpatient clinic located at 850 Hopkins Rd, Buffalo, NY 14221. The ideal schedule would generally be Monday through Friday, 8:30 AM to 4:30 PM, with the ability to work two to three (2-3) evening hours (12:30-8:30 PM) per month, on rotation with other PSRs Duties include, but are not limited to, greeting patients, maintain high call volume, check in/out, verifying insurances, scheduling appointments, daily copay reports/collecting copays, general customer service. Must have excellent communication and multi-tasking skills. 1-2 years' experience in medical office required, EMR and Healthenet experience required, general office skills (faxing, copying, etc.) required. Pay range is $18 - $18.50/hour. Any offer of employment is contingent upon successful background check and drug screen. AA/EOE JOB DESCRIPTION POSITION TITLE Patient Services Representative LOCATION(S) Outpatient Clinics REPORTS TO: Site Coordinator/Manager FLSA STATUS: Non-Exempt POSITION TYPE: Full Time SALARY: $18.00 - $18.50 per hour Job Summary: The Patient Services Representative (PSR) performs administrative duties for the office including scheduling patient appointments, greeting patients, handling heavy call volume, collecting copays as well as greeting vendors and other visitors in the reception area of the clinic. Essential Functions: • Schedules and confirms patient appointments., • Captures and verifies patient demographics, current insurance, appropriate forms and signatures to ensure accurate billing and medical record information for the check-in process for all patients., • Receives changes to payments on patient accounts; compares cash receipts and payments in balancing daily receipts, logging and securing payments according to policy., • Performs a variety of duties involved in greeting and directing patients, their families, vendors, and other business associates., • Provides information to patients and their families on such matters as services, charges and routine treatment procedures., • Answers telephone in a timely manner and manages/directs calls appropriately., • Problem solves and utilizes resources to obtain patient information when patient is unable to communicate, seeking assistance as needed., • Assists in compilation of data for regular and special reports as requested by the Site Coordinator/Manager and/or Medical Director., • Schedules or arranges other tests or referrals to specialists as necessary. Completes prior authorizations for imaging as necessary., • Processes referrals and maintains knowledge of referral process., • Organizes caseload of patients for the following day., • Coordinates timely follow up of patient requests for services regarding prescription requests, referrals, diagnostic testing and appointments for sick visits., • Provides patients with educational materials, distribution of resource literature from insurance carriers and/or community service recommendations., • Follows Patient Centered Medical Home (PCMH) standards, as applicable per site., • Reviews and addresses daily tasks as assigned., • Complies with all OSHA regulations., • Complies with quality assurance, OSHA, HIPAA, infection control, safety and other policies as set forth., • Maintains competence through continuing education and/or inservice training., • Reviews company email on at least a daily basis in order to receive and address notifications and/or other pertinent information in a timely manner., • Any other duties as requested or assigned by the Site Coordinator/Manager, Medical Director and/or other management representative. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice., • May be required to travel to other UBMDFM location(s) dependent on company need. Education: High School diploma or GED, Associate’s degree preferred. Experience: One (1) to two (2) years’ experience working in medical reception and/or customer service, preferable in a clinic setting. Experience in electronic medical records strongly preferred. Knowledge, Skills & Abilities: Medical terminology preferred. Knowledge of various insurances and procedure codes helpful. Excellent communication skills required. Knowledge of Microsoft Office programs preferred. Working/Environment Conditions: • Position is in a well-lit, fast-paced, clean office environment., • Office noise level will be mild to moderate most times., • Moderate/average indoor temperatures. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions. • Prolonged periods of sitting or standing at a workstation in order to perform duties on a computer., • While performing the duties of this job, the employee will be regularly required to sit, talk, hear and use hands and fingers to operate a computer and/or telephone keyboard., • Specific vision abilities required by this job include close vision requirements due to computer work., • Light to moderate lifting (up to 15 pounds) may be required., • Regular, predictable attendance is required. UBMD Primary Care is a smoke-free and drug-free workplace in compliance with local, state and/or federal guidelines.

Job Description UBMD Primary Care is seeking a full-time Patient Services Representative (PSR) for our busy multi-specialty outpatient clinic located at the Conventus Medical Office Building, 1001 Main Street, Buffalo. The ideal schedule would be Monday through Friday 9:30 am to 5:30 pm with ability to work one (1) Thursday evening (11:30-8:00 pm) per month on rotation with the other PSR's. FREE PARKING!! Duties include, but are not limited to, greeting patients, check in/out, verifying insurances, scheduling appointments, daily copay reports/collecting copays, general customer service. Must have excellent communication and multi-tasking skills, as well as 1-2 years' experience in medical office. EMR and Healthenet experience required. General office skills (faxing, copying, etc.) required. Pay range is $18-$18.50/hour. Any offer of employment is contingent upon successful background check and drug screen. AA/EOE JOB DESCRIPTION POSITION TITLE Patient Services Representative LOCATION(S) Outpatient Clinics REPORTS TO: Site Coordinator/Manager FLSA STATUS: Non-Exempt POSITION TYPE: Full Time/ Part Time SALARY RANGE: $18-$18.50 per hour SUPERVISORY REQUIREMENTS: N/A Job Summary: The Patient Services Representative (PSR) performs administrative duties for the office including scheduling patient appointments, greeting patients, handling heavy call volume, collecting copays as well as greeting vendors and other visitors in the reception area of the clinic. Essential Functions: • Schedules and confirms patient appointments., • Captures and verifies patient demographics, current insurance, appropriate forms and signatures to ensure accurate billing and medical record information for the check-in process for all patients., • Receives changes to payments on patient accounts; compares cash receipts and payments in balancing daily receipts, logging and securing payments according to policy., • Performs a variety of duties involved in greeting and directing patients, their families, vendors, and other business associates., • Provides information to patients and their families on such matters as services, charges and routine treatment procedures., • Answers telephone in a timely manner and manages/directs calls appropriately., • Problem solves and utilizes resources to obtain patient information when patient is unable to communicate, seeking assistance as needed., • Assists in compilation of data for regular and special reports as requested by the Site Coordinator/Manager and/or Medical Director., • Schedules or arranges other tests or referrals to specialists as necessary. Completes prior authorizations for imaging as necessary., • Processes referrals and maintains knowledge of referral process., • Organizes caseload of patients for the following day., • Coordinates timely follow up of patient requests for services regarding prescription requests, referrals, diagnostic testing and appointments for sick visits., • Provides patients with educational materials, distribution of resource literature from insurance carriers and/or community service recommendations., • Follows Patient Centered Medical Home (PCMH) standards, as applicable per site., • Reviews and addresses daily tasks as assigned., • Complies with all OSHA regulations., • Complies with quality assurance, OSHA, HIPAA, infection control, safety and other policies as set forth., • Maintains competence through continuing education and/or inservice training., • Reviews company email on at least a daily basis in order to receive and address notifications and/or other pertinent information in a timely manner., • Any other duties as requested or assigned by the Site Coordinator/Manager, Medical Director and/or other management representative. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice., • May be required to travel to other UBMDFM location(s) dependent on company need. Education: High School diploma or GED, Associate’s degree preferred. Experience: One (1) to two (2) years’ experience working in medical reception and/or customer service, preferable in a clinic setting. Experience in electronic medical records strongly preferred. Knowledge, Skills & Abilities: Medical terminology preferred. Knowledge of various insurances and procedure codes helpful. Excellent communication skills required. Knowledge of Microsoft Office programs preferred. The specific salary offered may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. Working/Environment Conditions: • Position is in a well-lit, fast-paced, clean office environment., • Office noise level will be mild to moderate most times., • Moderate/average indoor temperatures. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions. • Prolonged periods of sitting or standing at a workstation in order to perform duties on a computer., • While performing the duties of this job, the employee will be regularly required to sit, talk, hear and use hands and fingers to operate a computer and/or telephone keyboard., • Specific vision abilities required by this job include close vision requirements due to computer work., • Light to moderate lifting (up to 15 pounds) may be required., • Regular, predictable attendance is required. UBMD Primary Care is a smoke-free and drug-free workplace in compliance with local, state and/or federal guidelines.

Job Description Licensed Practical Nurse (Full-Time): OPPORTUNITIES AVAILABLE AT MULTIPLE LOCATIONS UBMD Primary Care is seeking Licensed Practical Nurses (LPN) for busy outpatient clinics, located in downtown Buffalo, Williamsville, and Tonawanda. Qualified candidates should have a minimum of one (1) to two (2) years of experience in nursing, preferably in an outpatient clinic setting. Experience with Electronic Medical Records (EMR) experience and triage/phone experience helpful. Candidates should also have excellent communication and multi-tasking skills required. NO NIGHTS AND NO WEEKENDS! Schedule: Monday - Friday during clinic hours, availability must include evenings (Monday, Wednesday, or Thursday) and rotate with other staff members. Pay range is $23-$26/hour. Any offer of employment is contingent upon successful background check and drug screen. AA/EOE JOB DESCRIPTION POSITION TITLE Licensed Practical Nurse (LPN) LOCATION(S) Outpatient Clinic REPORTS TO: RN Nurse Manager FLSA STATUS: Non-Exempt POSITION TYPE: Full-time SUPERVISORY REQUIREMENTS: N/A Job Summary: The Licensed Practical Nurse (LPN) works within a UBMD Primary Care outpatient clinic to help promote patient flow and perform tasks within the framework of nursing care. Responsibilities will include, but are not limited to, all clinical floor duties for providers and residents and facilitating efficient workflows throughout the clinic by maintaining excellent patient care and customer service under the supervision of the RN Nurse Manager. Essential Functions: • Responsible for escorting patient to exam room, obtaining brief history and vital signs., • Updates electronic medical records (EMR) for provider’s review, if applicable., • Performs immunizations, injections, urinalysis and other procedures. Packages specimens for analysis when applicable., • Assists providers with patient exams and procedures., • Completes and reviews orders to ensure all chargeable encounters are entered to capture appropriate revenue., • Provides appropriate patient education based on diagnoses., • Communicates plan of care to patients as prescribed by provider, including test results, scheduling of specialized tests, treatment modalities, prescription drug instructions and other patient education., • Packages tests/specimens to be sent to laboratory for analysis., • Ensures patient charts are up to date for visit by obtaining all appropriate records and orders., • Prepares patient exam rooms and equipment prior to and after encounters., • Handles e-scribe refills from the pharmacy., • Ability to work 37.5 hours per week on a regular basis, except during times when paid time off is requested and approved., • Reviews and addresses daily tasks as assigned., • Complies with all OSHA regulations., • Provides assistance with telephone coverage/triage as needed or requested., • Schedules patient appointment testing, when applicable., • Assists with patient portal triage and medical refills, as needed or requested., • Maintains and organizes clinic supplies including drug samples and vaccinations., • Enters vaccine records electronically., • Reviews company email on at least a daily basis in order to receive and address notifications and/or other pertinent information in a timely manner., • Any other duties as requested or assigned by the RN Nurse Manager, provider and/or other management representative. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice., • May be required to travel to other UBMDFM location(s) dependent on company need. Education: Graduate from an accredited LPN program; Associate’s degree preferred. Experience: One (1) to two (2) years’ experience in nursing, preferably in an outpatient clinic setting. New graduates are encouraged to apply. Knowledge, Skills & Abilities: Excellent clinical skills required. Excellent communication and multi-tasking skills required. EMR experience and triage/phone experience helpful. High degree of flexibility and ability to adapt quickly to changing demands required. License: Currently licensed in New York State as a Licensed Practical Nurse. The specific salary offered may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. Working/Environment Conditions: • Position is in a well-lit, fast-paced, clean office environment., • Office noise level will be mild to moderate most times., • Moderate/average indoor temperatures. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions. • Prolonged periods of standing/walking in order to perform required duties., • While performing the duties of this job, the employee will be regularly required to sit, talk, hear and use hands and fingers to operate a computer and/or telephone keyboard., • Specific vision abilities required by this job include close vision requirements due to computer work, as well as reading test results, vital signs, etc.., • Light to moderate lifting (up to 15 pounds) may be required., • Regular, predictable attendance is required., • Manual dexterity to operate standard office machines/equipment such as computers, printers, multi-line phone, photocopier, fax system, scanner and/or calculators.

Job Description WHO WE’RE LOOKING FOR Spectrum Vision Partners (“SVP”) and OCLI Vision (“OCLI”) work together to provide world class eye care to our patients to improve lives. SVP, the management services team, supports OCLI vision, one of the largest multi-specialty ophthalmology networks in the U.S. Our unique model and collaborative culture differentiate us in the marketplace and in our service to our patients. We build our culture one hire at a time, and we focus on building great teams and keeping our employees happy. We promote from within and offer medical, dental and vision coverage and a 401K match along with generous PTO! THE OPPORTUNITY AT HAND We’re looking for passionate and empathetic people to join our team as Ophthalmic Technicians and Scribes. Our Techs are responsible for all of the pre-exam elements of the patient visit. This includes gathering and documenting patient information and history and conducting routine and ancillary patient testing. You'll also accompany the providfer during the examination and treatment of patients and transcribe the diagnoses, prescriptions, and instructions, ensuring the highest level of detail. You’ll play a vital role in the patients experience with OCLI and in helping our Dr’s to diagnose and treat eye disorders. OUR EXPECTATIONS OF YOU • You’ll test and record patient's far acuity, near acuity, peripheral vision, depth perception, and color perception, • You’ll apply drops to anesthetize, dilate, or medicate eyes and collect and process specimens for testing, • You’ll triage emergency cases appropriately into physicians schedule and maintain patient flow, • You’ll prepare patient and procedure room and assist ophthalmologist with procedures as needed, • You’ll perform first level maintenance on ophthalmic equipment and notify the office manager of any equipment malfunctions, • You will be expected to utilize, as appropriate, infection control techniques and universal precautions, and to maintain confidentiality at all times WHAT YOU'LL NEED TO SUCCEED • You’re an excellent communicator – both verbally and written, • You’re outgoing, you love the idea of interacting with patients everyday, • You’re comfortable providing white glove service and responding quickly to our patients needs, • You’re a dependable problem solver – you’re the one people call to keep cool in stressful situations, • You have a positive, can-do attitude and work well in collaborative environments, • You’re flexible – you roll with the punches and easily accept change, • You’re knowledgeable in ocular pharmacology such as anesthetics, steroids, antibiotics, mydriatics and cycloplegics, epinephrine, miotics and non-steroidal anti-inflammatories is a PLUS, but not a requirement, • While performing the duties of this Job, the employee is regularly required to stand; walk and use hands to finger, handle, or feel. The employee is frequently required to sit. The employee must occasionally lift and/or move up to 10 pounds WHO WE ARE Our globally recognized healthcare team is comprised of some of the top minds in ocular medicine. Our senior management team has a combined 200 years of eye industry experience collaborating with some of the most recognized practices in the nation. While our providers have the expertise to diagnose and treat complex ocular, oculoplastic, and retinal conditions, we’re also uniquely qualified to provide care for our patients from childhood though adulthood. We build relationships with our patients that last a lifetime With nearly 1,400 employees, we support over 50 clinic locations, five state-licensed ambulatory surgery centers, and over 110 surgeons, doctors, and other medical professionals. Our brands include OCLI Vision, Island Eye Surgi-center, New Vision Cataract Center, AIO, and others. At Spectrum Vision Partners we know that cultivating diversity and fostering an inclusive work environment is critical to our impact and success. We create an environment where no individual is advantaged or disadvantaged because of their background. We offer equal opportunity employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status. With a commitment to maintaining a bias-free environment in which harassment is prohibited, we respect cultural diversity and comply with the laws of the places in which we operate. We expect our business partners, suppliers, clients, and all of our team members to uphold these commitments.

Job DescriptionAre you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. Part-Time 10-15/hrs weekly - Great opportunity for college students! Closed Sunday and all major holidays Pay Range $17-$20/hr Depending on Experience What we are looking for in YOU and YOUR skillset! • Driven to climb the company ladder!, • Possess a winning attitude!, • Have a high school diploma or equivalent (GED)., • Complete transactions using point of sale software and ensure all patient accounts are current and accurate, • Have strong phone and computer skills., • Have at least one year of previous Sales Experience., • Participate in marketing/sales opportunities to help attract new patients into our clinics, • Be able to prioritize and perform multiple tasks., • Educate Patients on wellness offerings and services, • Share personal Chiropractic experience and stories, • Work cohesively with others in a fun and fast-paced environment., • Have a strong customer service orientation and be able to communicate effectively with members and patients., • Manage the flow of patients through the clinic in an organized mannerEssential Responsibilities, • Providing excellent services to members and patients., • The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals., • Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor., • Answering phone calls., • Re-engaging inactive members., • Staying updated on membership options, packages and promotions., • Recognizing and supporting team goals and creating and maintaining positive relationships with team members., • Maintain the cleanliness of the clinic and organization of workspace, • Confident in presenting and selling memberships and visit packages, • Keeping management apprised of member concerns and following manager's policies, procedures and direction., • Willingness to learn and grow, • Accepting constructive criticism in a positive manner and using it as a learning tool., • Office management or marketing experience a plus!, • Able to stand and/or sit for long periods of time, • Able to lift up to 50 pounds Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between fra Powered by JazzHR slapBQfh93

Job DescriptionLead Front Desk Receptionist OWM Integrative Wellness | Buffalo, NY Position Type Full-Time About OWM Integrative Wellness OWM Integrative Wellness is a physician-led, integrative medical practice offering personalized, relationship-based care. Our clinic combines advanced medical services with a concierge-level client experience in a calm, organized, and highly professional environment. We are seeking a Lead Front Desk & Client Experience Manager to oversee the front desk team and ensure every client interaction reflects excellence, clarity, and respect for time—both the client’s and the care team’s. Position Overview The Lead Front Desk & Client Experience Manager is the first point of leadership for client-facing operations. This role ensures that front desk workflows are smooth, communication is clear and consistent, and client concerns are handled efficiently and compassionately. This position is ideal for someone who thrives in a medical setting, communicates confidently, sets boundaries with warmth, and understands that an exceptional experience requires both hospitality and structure. Key ResponsibilitiesClient Experience Leadership * Set the standard for professional, warm, and efficient client interactions * Ensure consistent communication across phone, in-person, and portal interactions * Support clients while maintaining appropriate time boundaries Front Desk Operations * Oversee daily front desk workflow, scheduling, and client flow * Ensure phones are answered promptly and professionally * Maintain an organized, calm, and welcoming front desk environment Escalation & Problem Resolution * Serve as the first point of escalation for client concerns or confusion * De-escalate situations with empathy while protecting clinic flow * Route clinical and operational questions to the appropriate team members Staff Support & Training * Train and support front desk team members * Provide real-time coaching and feedback * Assist with onboarding and ongoing performance expectations Administrative Oversight * Support onboarding processes and portal enrollment * Ensure accurate documentation and adherence to office policies * Identify recurring issues and recommend improvements Qualifications * Minimum 3 years of experience in a medical front desk, healthcare administration, or concierge healthcare setting * Prior leadership or supervisory experience preferred * Strong communication and interpersonal skills * Calm, professional demeanor under pressure * Ability to manage multiple priorities in a fast-paced clinical environment * Comfortable setting clear boundaries while maintaining a high level of service * Experience with EMRs, scheduling systems, and patient portals Ideal Candidate Traits * Organized, dependable, and detail-oriented * Emotionally intelligent and confident communicator * Solutions-focused with strong judgment * Respects both patient experience and clinical workflow * Values professionalism, discretion, and teamwork What We Offer * Competitive compensation * Stable, supportive team environment * Opportunity to grow within a dynamic, physician-led practice * Meaningful work supporting patients on their wellness journeys How to Apply Please submit your resume and a brief cover letter describing your experience in medical or concierge healthcare settings and why you would be a strong fit for this role.

What We Love About This Job: \n\n • Pay - $85k - $130k Depending on experience\n, • Unbelievable Benefits From Day 1 - unlimited PTO, onsite clinic with physicians, opticians, dieticians, physical therapists, pharmacy, etc\n, • Brand New Facility - 100k+ sqft state-of-the-art manufacturing space\n, • Leading, developing and coaching high-performing teams of employees.\n, • Leading through influence and partnering with cross-functional teams to develop and deliver tactical plans that achieve operation objectives.\n, • Effectively leading through organizational changes.\n, • A continuous improvement mindset, with a proven track record of enacting lean manufacturing strategies and implementing process/programming improvements.\n, • Excellent written and verbal communication skills.\n, • A strong ability to find opportunities to lean out processes including inspection equipment and inspection work holding techniques.\n, • Lead a team of direct reports that include inspection programmers.\n, • Be part of the manufacturing quality leadership team which will include the Inspection manager and the PQE manager.\n, • Collaborate with a cross-functional staff demonstrating Moog Culture and Values\n, • The ability to work tactically to complete the day to day activities and a focus on continuous improvement to set ourselves up for the future.\n, • Standardize programming techniques and inspection tools to reduce programming time.\n, • Facilitate resolution of all issues that may impact objectives for quality, cost, delivery and safety.\n, • Coordinate functions to ensure all required support services are effectively and efficiently planned, provided, and utilized.\n, • Champion and foster a culture of collaboration, results-based operational excellence, customer orientation, strong awareness of quality, process orientation and continuous improvement and safety.\n, • Recognize future inspection issues or constraints and develop a plan to avoid them before they become a problem.\n, • Ensure that relevant, accurate, and timely communication and reports are acquired from and delivered to stakeholders.\n \n EOE/AA Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran \n Moog is an Equal Opportunity Employer, and as such affirms the right of every person to participate in all aspects of employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact us

Job Description Dent Neurologic Institute is committed to excellence in all we do. Our culture is built on 4 key pillars: respect, quality, productivity, and wellbeing. By remaining dedicated to these values and the overall overall mission, we are dedicated to making a difference for both patients and colleagues. When you join the Dent team, you can take advantage of a variety of benefits: • Work-Life Balance with Set Scheduling (no overnight shifts), • Free Onsite Parking at All Locations, • Medical, Dental & Vision Plans, • Life Insurance, • 401(k) Retirement Plan, • Critical Illness, Accident, & Legal Plans, • Wellness Program, • Learning & Development Opportunities, • Paid Time Off & Paid Holidays Schedule: Monday - Friday, 7:15 am - 3:45 pm Locations: Wehrle, Williamsville Responsibilities include: • Coordinates and participates in a variety of patient care activities in the examination of patients to include: vital signs, mini-mental assessments, assisting with diagnostic procedures, records data for medical record., • Coordinates scheduling with medical secretary and assists with modifying provider schedule when necessary to conform to changing priorities and unanticipated events, including changes in staffing schedule and other activities., • Responds appropriately to patient inquiries, providing accurate and detailed information., • Responds appropriately to referring physician’s office inquiries, • Answers all calls pertinent to assigned area, directing clinical calls to appropriate clinical personnel, • Works with patient and other office personnel to coordinate care, • Data entry into EMR pertaining to the patient’s office visit; entering any prescriptions, diagnostic testing and outside procedures., • Schedules follow up appointments for office visits and diagnostic testing that is to be done internally as well as externally, • Serves as a liaison to patient and other internal and external contacts, • Makes follow-up phone calls to patients as self, manager or provider directs, • Clerical duties in a time efficient manner as set forth by the office manager, • Escort and/or transport patients to treatment room and other clinic locations., • Refers patients to proper clinical resources for health care questions and to proper personnel for Dent policies such as billing and or financial support, • Interacts calmly, respectfully and in a friendly manner with physicians and all other health care professionals in assurance of accurate medical record content for physicians’ review, • Reports errors or problems so that appropriate action may be taken for patient care, • Participate in development and implementation of general policies and procedures to provide for the physical and emotional comfort and safety of patients., • Complies with quality assurance, HIPAA, customer focus, infection control, safety and other policies as set forth., • Organization of work area and clinic, keeping the provider on schedule. Prioritization of tasks., • Performs other duties as assigned or requested. Compensation: • Most candidates will start within the first quartile of the pay range, • Rates are commensurate with experience EEO Statement: DENT Neurologic Institute is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online. Mon-Fri 7:15am - 3:45pm 40 hours/week

Job DescriptionDent Neurologic Institute is committed to excellence in all we do. Our culture is built on 4 key pillars: respect, quality, productivity, and wellbeing. By remaining dedicated to these values and the overall overall mission, we are dedicated to making a difference for both patients and colleagues. When you join the Dent team, you can take advantage of a variety of benefits: • Work-Life Balance with Set Scheduling (no overnight shifts), • Free Onsite Parking at All Locations, • Medical, Dental & Vision Plans, • Life Insurance, • 401(k) Retirement Plan, • Critical Illness, Accident, & Legal Plans, • Wellness Program, • Learning & Development Opportunities, • Paid Time Off & Paid Holidays Schedule: Monday, Wednesday, Thursday 8:00am - 4:30pm Locations: Amherst Responsibilities include: • Coordinates and participates in a variety of patient care activities in the examination of patients to include: vital signs, mini-mental assessments, assisting with diagnostic procedures, records data for medical record., • Coordinates scheduling with medical secretary and assists with modifying provider schedule when necessary to conform to changing priorities and unanticipated events, including changes in staffing schedule and other activities., • Responds appropriately to patient inquiries, providing accurate and detailed information., • Responds appropriately to referring physician’s office inquiries, • Answers all calls pertinent to assigned area, directing clinical calls to appropriate clinical personnel, • Works with patient and other office personnel to coordinate care, • Data entry into EMR pertaining to the patient’s office visit; entering any prescriptions, diagnostic testing and outside procedures., • Schedules follow up appointments for office visits and diagnostic testing that is to be done internally as well as externally, • Serves as a liaison to patient and other internal and external contacts, • Makes follow-up phone calls to patients as self, manager or provider directs, • Clerical duties in a time efficient manner as set forth by the office manager, • Escort and/or transport patients to treatment room and other clinic locations., • Refers patients to proper clinical resources for health care questions and to proper personnel for Dent policies such as billing and or financial support, • Interacts calmly, respectfully and in a friendly manner with physicians and all other health care professionals in assurance of accurate medical record content for physicians’ review, • Reports errors or problems so that appropriate action may be taken for patient care, • Participate in development and implementation of general policies and procedures to provide for the physical and emotional comfort and safety of patients., • Complies with quality assurance, HIPAA, customer focus, infection control, safety and other policies as set forth., • Organization of work area and clinic, keeping the provider on schedule. Prioritization of tasks., • Performs other duties as assigned or requested. Compensation: • Most candidates will start within the first quartile of the pay range, • Rates are commensurate with experience EEO Statement Dent Neurologic Institute offers an inclusive work environment built on kindness and respect for all. Dent provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws as the basis for an employment decision. All qualified individuals are encouraged to apply and will receive consideration. Monday, Wednesday, Thursday 8:00am - 4:30pm

Job DescriptionDent Neurologic Institute is committed to excellence in all we do. Our culture is built on 4 key pillars: respect, quality, productivity, and wellbeing. By remaining dedicated to these values and the overall overall mission, we are dedicated to making a difference for both patients and colleagues. When you join the Dent team, you can take advantage of a variety of benefits: • Work-Life Balance with Set Scheduling (no overnight shifts), • Free Onsite Parking at All Locations, • Medical, Dental & Vision Plans, • Life Insurance, • 401(k) Retirement Plan, • Critical Illness, Accident, & Legal Plans, • Wellness Program, • Learning & Development Opportunities, • Paid Time Off Schedule: Full-Time, Monday- Friday 8:30am - 5:00pm Position Summary: Trains/Performs, under the directon of supervising audiologist, vestibular testing of patients with balance and dizziness disorders. The position conducts data analyses of patients' responses to vestibular testing and provides the appropriate reports to the Dizziness & Balance Center Manager & Physician. Responsibilities: • Conducts Cerumen removal and rotary chair testing, • Administers Posturography, HS-SOT, DVA testing, • Provides VNG testing, • Creates the reports required for all testing, • Assists patients and audiologist as needed, • Maintains patient volume logs, • Ensures the testing rooms and equipment and equipment are cleaned as required, • Takes the required patient vitals, • Obtains ABNs, • Prepares charts for patient visits, • Ensures verification of insurance benefits for all VNG/CDP testing, • Communicates insurance benefits with patients to include deductible and copay policies, • Confirms appointments for VNG/Tinnitus Assessment patients, • Scans and attaches all Dizziness and Balance Center forms, • Proofreads, edits and sends out reports; locks orders, • Schedules vestibular tests and tinnitus assessments, • Obtains research consents for Dizziness and Balance Center, • Schedules appointments for clinical trial research patients, • Inputs data entry for research, • Maintains continuing education for research and vestibular related topics, • Attends all D&B center related meetings/seminars/presentations, • Attends basic audiology courses on-line or/and at UB Qualifications: • No degree/certificate required, • Associate's degree or minimum 2 years clinic experience preferred, • Ability to troubleshoot technical problems with a variety of sophisticated medical equipment, • Ability to interpret data and draw conclusions, • Strong planning, problem solving, organizational, verbal communication, and interpersonal skills., • Working knowledge of general office equipment including fax and copy machines, multi-line phone system, and personal computer, • Ability to address and resolve conflict in a professional manner, • Ability to maintain strict confidentiality, • Ability to be flexible, • High degree of verbal communication and interpersonal skills in interactions with others including a patient population with varying degrees of illness and health, • Ability to be flexible in regards to patient scheduling Working Conditions: • Engages in periods of prolonged standing, • Moderate physical effort, engaging in major physical activity involving lifting, carrying, pushing, and pulling equipment and patients in excess of 100 pounds., • Continuous exposure to darkened room environment, • Eye and wrist straining related to repetitive movements, • Associated health risks related to patient exposure, • Most candidates will start within the first quartile of the pay range, • Rates are commensurate with experience EEO Statement Dent Neurologic Institute offers an inclusive work environment built on kindness and respect for all. Dent provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws as the basis for an employment decision. All qualified individuals are encouraged to apply and will receive consideration. Mon-Fri 8:30am-5:00pm 40 hours/week

Job Description Are you looking to start or continue your career within the administrative field? Do you want to work in a role where you can make a difference in someone’s life on a daily basis? Apply to be a part of the Medical Office Staff today! What will my day look like? At Horizon, you will be provided a supportive work environment where your teammates feel like family. Have a question? There is always someone there to help! We offer a seamless onboarding experience that will ensure your success in your new role. Here is some more information about the job that you should probably know… • Performs numerous functions within an electronic medical record program including but not limited to scheduling and changing appointments, and looking up patient demographics and insurance information, • Triage phone calls and emails pertaining to patient medical needs, takes messages, and provides information/assistance as needed to medical staff., • Performs various office processes such as faxing correspondence, ordering medical supplies, and completing prior authorizations, • Composes and types routine correspondence using word processing and Microsoft Outlook. Maintains data and spreadsheets via Microsoft Excel., • Other duties as assigned by the Practice Manager of Medical Operations, • Prepare and manage practitioner clinic preparation and follow up, • Maintain practitioner caseloads, • Completion of enrollment and ordering of injectable medication with specialty pharmacies, • Triage of medication requests to practitioners, • Ability to relate to mentally ill or substance use individuals and their families of diverse ethnic, cultural, and socioeconomic backgrounds, as well as have the ability to interact with them in a positive, supportive, and cooperative manner, • Ability to prioritize work tasks, completing work accurately and on time despite frequent interruptions, • Ability to work well as part of a team and independently, • Ability to exercise flexibility, initiative, good judgment, and discretion, • Ability to learn and apply Horizon Health Services Policy and Procedures and commit to adherence of privacy regulations, • Ability to anticipate medical staff needs and perform tasks/duties without specifically being asked., • Strong customer service and interpersonal skills, • Good written and verbal communication skills, • Good organizational, time management, and problem-solving skills, • Experience working in a computerized office environment with word processing, database and spreadsheet skills sufficient to prepare correspondence, reports, and forms, including the willingness to learn new software applications, • Ability to work closely with clinical, medical and administrative teams, • Ability to determine what the problem is and triage to appropriate entity Besides the fact that we’ve been named a Best Place to Work for 16 (yes, 16!) years in a row? At Horizon, you can be assured that you will make difference in the lives of others. Even better, your teammates will be just as motivated to make a difference! What we offer that you’ll love… • Company Culture: At Horizon, we pride ourselves on cultivating an atmosphere of teamwork where all employees feel heard and valued., • Diversity & Inclusion: We are committed to equity, racial justice, and equal opportunity for all, and strive toward this goal through the work of our Diversity, Equity, Inclusion and Belonging department, frequent trainings, ongoing conversations, affinity groups, and more., • Trainings, Trainings, and More Trainings: We have an entire team dedicated to your personal development and professional growth., • Team Building, Connection, and Relationships: At Horizon, we’re more than co-workers, we’re a community. We support each other, celebrate our achievements and milestones together, and have fun together!, • Retirement: We know you want to retire comfortably and we’re here to help! Horizon offers 401(k) AND profit-sharing programs to make sure you’re set for the future., • Student Loan Assistance: We help pay off our team members' student loans every month. One year after joining, you’ll have been able to pay off an extra $600! (Besides all the hard work you have put in the field…) • Bachelors degree in related field with minimum 1 year of experience working with healthcare providers in an office setting preferred. This position is located at 3020 Bailey Ave, Buffalo NY. Local travel may be required during the training period for this position. Position Hours: This is a full-time position from Monday - Friday 9:00am - 5:00pm. Compensation Horizon is consistently evaluating our compensation and benefit packages to ensure we remain competitive. The range of pay for this position is $19.65 - $21.60. Starting pay may be impacted based on experience and education. Compensation adjustments are evaluated annually. This position entails eligibility for a sign-on bonus of up to $1,500 for your commitment to work at our Horizon Certified Behavioral Health Clinics (CCBHC) designated clinics. A change in scheduled hours or location of employment may impact eligibility of bonus. Physical demands associated with this position include: • Sitting for extended periods, alternating between standing and sitting, • Mobility required with repetitive wrist, hand, and finger movements Horizon is committed to fostering a respectful, inclusive environment where dignity, safety, and opportunity are core values. We uphold principles that support autonomy and authenticity, creating a culture of accountability and collaboration that prioritizes well-being, drives innovation, and expands opportunities for our employees, patients, and communities. Disclaimers: Horizon endorses public health measures including vaccinations. We encourage all applicants to be mindful of the fact that Horizon is a healthcare agency providing in person services throughout our community. This information is intended to provide a general overview of the position; it is not a full job description.

Job Description Evergreen Health At Evergreen, we value collaborative, down-to-earth individuals and encourage self-expression. We recognize that our diverse workforce allows us to provide culturally competent care to everyone in our community. The Nurse Manager is responsible for providing direct oversite and workflow guidance for the daily operations of the Primary & Specialty Care Practice. They are responsible for performing the duties of a registered nurse, manage direct reports and assist with quality assessment and improvement. They collaborate with and support team members to ensure a patient-focused approach to care. As part of the essential functions of this role, the Nurse Manager: • Oversees daily workflow of assigned clinical staff; assures adequate staffing by determining staff assignments to provide essential coverage., • Oversees telephone triage through monitoring of phone que and ensuring ClearTriage is utilized., • Monitors daily operations to help ensure adherence to documented administrative and departmental policies and procedures., • Communicates status of daily operations as well as problems hindering workflow to Director of Clinical Operations in a timely manner., • Works in collaboration with other nursing leads to ensure clinic duties, tasks and coverage are completed within specified timeframe of agency policies and procedures., • Collaborate and support the team members to ensure a patient-focused approach to care., • Ensures regulatory compliance by completing monthly safety rounds., • Ensures invoices and billing correspondence are addressed timely., • Develops, maintains, and holds nursing department staff accountable to policies and procedures., • Collaborate and support the team members to ensure a patient-focused approach to care., • Intercedes to support patients in clinical issues and complaints as soon as able; assists in de-escalating, documenting, and supporting resolution.Qualified Candidate will have current license to practice as a Registered Nurse (RN) in New York State, current BCLS certification, one (1) years of experience in a medical office setting, preferably in an HIV/AIDS or other infectious disease practice. Candidate must have familiarity with computers, EMR software (Medent), and MS Office software (Outlook, Word). Ideal candidate will have previous supervisory experience. Candidate must be able to communicate clearly and professionally in writing and verbally. Candidate must possess valid NYS driver license and insured, dependable car to use for traveling to all Testing & Sexual Health sites; awareness of and sensitivity to the issues and health disparities faced by underserved populations is essential Job Type: Full-time Required license: Registered Nurse (RN) (New York State) Required certification: Basic Cardiac Life Support (BCLS) What Evergreen Health Offers You: • Multiple comprehensive medical health insurance plans for you to choose from, • Dental and Vision coverage at no cost to you, • Paid Time Off package that equals 4 weeks of time in your first year, • 403b with a generous company match, • Paid parking or monthly metro pass, • Professional development opportunities, • Paid lunch breaks