Join Our Team at MindHealthUSA MindHealthUSA is a tele-mental health clinic dedicated to providing accessible, high-quality care through secure Zoom sessions. We are hiring licensed mental health professionals across several disciplines. All roles are per diem — providers are credentialed and compensated per session. Psychiatrist (MD/DO) Compensation: $200 per session (W2) Responsibilities: • Conduct psychiatric evaluations, diagnoses, and treatment planning., • Prescribe and manage psychiatric medications., • Provide ongoing medication management and follow-up visits., • Supervise up to 4 Psychiatric Nurse Practitioners (PMHNPs)., • Collaborate with therapists and other providers for holistic patient care. Psychiatric Nurse Practitioner (PMHNP) Compensation: $82–$100 per session (W2 or 1099, depending on arrangement) Responsibilities: • Perform psychiatric assessments and develop treatment plans., • Prescribe and manage psychiatric medications under psychiatrist supervision., • Provide follow-up visits and monitor treatment outcomes., • Work collaboratively with psychiatrists and therapists., • Ensure compliance with telehealth regulations and maintain thorough documentation. Supervising Therapist (LCSW / LCSW-R) Compensation: Competitive, per diem (W2 or 1099) Responsibilities: • Provide psychotherapy to patients via Zoom., • Supervise up to 6 LMSW therapists., • Ensure quality of care, clinical oversight, and adherence to ethical guidelines., • Participate in case reviews and offer clinical guidance., • Maintain timely and accurate documentation. Licensed Clinical Social Worker (LCSW) Compensation: Competitive per session (per diem) Responsibilities: • Provide individual and group psychotherapy sessions., • May serve as a supervising therapist (if supervising credentials are held)., • Support patients through evidence-based therapeutic approaches., • Collaborate with the care team for comprehensive treatment., • Deliver advanced psychotherapy services., • Eligible to provide supervision to other therapists., • Support complex patient cases with advanced clinical expertise., • Collaborate closely with psychiatrists, PMHNPs, and LMSWs., • Ensure compliance with state and telehealth practice standards. Licensed Master Social Worker (LMSW) Compensation: $35 per session (W2) Responsibilities: • Provide psychotherapy under supervision of an LCSW/LCSW-R., • Conduct patient sessions via Zoom., • Apply evidence-based therapeutic interventions., • Collaborate with supervising therapist and care team., • Maintain proper treatment documentation and progress notes. 👉 All positions require active New York licensure, telehealth readiness, and commitment to patient-centered mental health care. Compact privileges (PSYPACT, Counseling Compact, Social Work Compact) strongly preferred.
Administrative Assistant/Office manager – Carnegie Hill New York (CHNY) New York, NY Full-Time | In-Person | Monday–Friday | Trauma-Informed, Harm Reduction-Based Care 🏥 About Us Carnegie Hill New York (CHNY) is a respected outpatient treatment provider located on Manhattan’s Upper East Side. We deliver trauma-informed, harm reduction-based care for individuals living with substance use disorders through our: OTP (Opioid Treatment Program) CDOP (Chemical Dependency Outpatient Program) We support recovery from opioids, alcohol, cannabis, stimulants, and other substances. CHNY emphasizes dignity, compassion, and evidence-based care. We are currently seeking a full-time Office Manager to oversee clinic operations and lead administrative support for either the OTP or CDOP program. 📝 Job Responsibilities Oversee front office and administrative operations for either OTP or CDOP Provide reception and clerical needs, ensuring efficient scheduling and patient flow Manage patient check-in, intake, billing coordination, and insurance verification Ensure accuracy of EHR entries and documentation in accordance with CHI policy Maintain supply ordering and inventory control Serve as a key liaison between administrative, clinical, and executive teams Ensure a calm, organized, and welcoming environment for patients and staff Attend required program education/training topics Demeanor supports the principles of trauma-informed and harm reduction-based care ✅ Qualifications Bilingual (English/Spanish) – Preferred Familiarity with electronic medical records preferred. Method One / Computalogic is our EMR. (training materials will be provided) Experience in administrative coordination or office management (healthcare setting preferred) Excellent organizational, communication, and multitasking skills High school diploma or equivalent required; associate’s or bachelor’s degree preferred Dependable, detail-oriented, and team-oriented Understanding of trauma-informed and harm reduction frameworks a plus ⏰ Schedule Full-time, in-person role Monday–Friday From 8AM-2PM 📍 Location: 116 East 92nd Street, Manhattan, NY (Upper East Side) Easily accessible via the 4, 5, 6, and Q subway lines 💲 Compensation Competitive hourly wage (based on experience) No health insurance or PTO benefits offered Training provided during onboarding, including Method One / Computalogic Inclusive, mission-driven team environment 📬 How to Apply Please submit your resume and a brief cover letter via Indeed. Applications are reviewed on a rolling basis. 🤝 Join Our Team Carnegie Hill New York is an equal opportunity employer committed to equity, diversity, and inclusion. We welcome applications from individuals of all backgrounds and lived experiences.
We are seeking a detail-oriented and compassionate Medical Receptionist to join our healthcare team. The ideal candidate will be responsible for managing the front desk operations of our clinic, ensuring a welcoming environment for patients while efficiently handling administrative tasks. This role requires excellent customer service skills and familiarity with medical records management. Responsibilities Greet patients and visitors in a friendly and professional manner. Manage patient check-in and check-out processes, ensuring accurate collection of necessary information. Schedule appointments and maintain the clinic's calendar efficiently. Handle incoming calls, directing inquiries to appropriate staff members or departments. Maintain accurate medical records in compliance with HIPAA regulations. Assist with insurance verification and processing as needed. Perform clerical duties such as filing, data entry, and managing correspondence. Provide support to medical staff by preparing patient charts for appointments. Ensure the reception area is clean, organized, and stocked with necessary supplies. Qualifications High school diploma or equivalent; additional education in healthcare administration is a plus. Previous experience in a medical office or clinic setting preferred. Strong customer service skills with the ability to interact positively with patients and staff. Bilingual candidates are encouraged to apply to enhance patient communication, Mandarin/English. Excellent organizational skills and attention to detail are required. Ability to work in a fast-paced environment while maintaining professionalism. Join our dedicated team in providing exceptional patient care while ensuring efficient clinic operations! Job Types: Full-time, Part-time Pay: $18.00 - $25.00 per hour Expected hours: 18 – 25 per week Benefits: 401(k) 401(k) matching Health insurance Paid time off Vision insurance Medical Specialty: Gastroenterology Primary Care Schedule: Monday to Friday Weekends as needed Ability to Commute: Flushing, NY 11354 (Required) Ability to Relocate: Flushing, NY 11354: Relocate before starting work (Required) Work Location: In person
The Senior Manager, Birth Parent Services will supervise birth parent social workers. Responsibilities include working with birth parents in the options counseling, permanency planning and adoption process, individual counseling, writing psychosocial histories, visiting clients in hospital and community, discharging babies from hospital, facilitating selection of and meetings with adoptive parents, assisting in placement and/or return of infants, referral to community support services. The Senior Manager will conduct outreach, education, training at hospitals and agencies that serve expectant parents. Work closely with Program Director to implement department goals. This is an in-person position with annual salary range of $75,000-$80,000 commensurate with experience. II. Key Performance Indicators · Supervise the coordinator, Birth & Expectant Parent Services and any MSW interns as directed · Provide birth parent outreach, education and training to professionals at local hospitals, clinics and social services · Provide “options counseling” to pregnant and postpartum woman considering adoption for their newborns and young children · Visit clients in the hospital and at home, as needed · Represent the agency at hospital and discharge babies from hospitals to the agency’s interim care program · Determine client’s need for services and make referrals to resources outside of the agency · Gather bio-psycho-social background information, formulate assessments and write histories · Write case notes in client database and maintain up-to-date case records · Educate clients on best practices in adoption. Guide clients in planning, including making hospital plans, matching with adoptive families, reviewing legal documents and securing an optimal post surrender contact plan · Provide therapeutic counseling to individuals and families · Participate in placement and return of infants · Provide short term supportive and bereavement counseling to clients who have placed a child · Participate in answering birth parent inquiry calls to agency’s 24-hour, toll free birth parent telephone line · Actively participate in weekly supervision with direct Supervisor · Perform any other department or agency-related duties or special projects as directed by supervisor III. Education & Experience • MSW from an accredited school of social work, • A minimum of two years MSW experience, • NYS license to practice social work, • Must have a valid driver’s license and clean driving record, • Experience in adoption and/or pregnancy counselling preferred; must have at least one-year counselling V. Key Competencies · Strong organizational skills, and ability to meet tight deadlines · Ability to multitask; strong execution skills; thorough follow through, and attention to detail · Excellent oral and written communication and presentation skills · Ability to work in a collaborative environment with various departments, which supports both individual and cooperative work · Ability to work independently at satellite office locations
Job Overview We are seeking a detail-oriented and compassionate Medical Receptionist to join our Flushing office and Huntington office. The ideal candidate will be responsible for managing the front desk operations of our clinic, ensuring a welcoming environment for patients while efficiently handling administrative tasks. This role requires excellent customer service skills and familiarity with medical records management. Responsibilities • Greet patients and visitors in a friendly and professional manner., • Manage patient check-in and check-out processes, ensuring accurate collection of necessary information., • Schedule appointments and maintain the clinic's calendar efficiently., • Handle incoming calls, directing inquiries to appropriate staff members or departments., • Maintain accurate medical records in compliance with HIPAA regulations., • Assist with insurance verification and processing as needed., • Perform clerical duties such as filing, data entry, and managing correspondence., • Provide support to medical staff by preparing patient charts for appointments., • High school diploma or equivalent; additional education in healthcare administration is a plus., • Previous experience in a medical office or clinic setting preferred., • Strong customer service skills with the ability to interact positively with patients and staff., • Bilingual candidates are encouraged to apply to enhance patient communication, Mandarin/English, Spanish/English, • Excellent organizational skills and attention to detail are required., • Ability to work in a fast-paced environment while maintaining professionalism.
Bendel Youth Empowerment Program has opening in our Bronx office, for a full-time self-driven social worker to support the agency’s mission. Below are the duties and responsibilities of the position. Program Specialist Responsibilities & Duties -Make initial home visits for new referrals with the assigned worker to assess family needs, outline case goals and determine the frequency, scope and duration of referred cases. -Monitor the development of 30-day Service plan and the authorization of services. -Make home visits to assess worker/family dynamics and appropriateness of treatment plan and periodic follow ups. -Participate in the development and periodic review of individualized Safety Plans for all children -Participate in Agency staff meetings, Interdisciplinary Team Meeting (IDT) and Discharge Planning Meetings with Health Home Care Managers. -Maintain all records in accordance with Department of Health (DOH), Office of Mental Health (OMH) and agency policies. -Support new employee orientation and onboarding of new workers. -Additional Duties as assigned. Qualification & Skills of Social worker -Experience in a clinical CTFSS Program and the Home and Community Based Services (HCBS) -Strong Case Management skills -Strong interpersonal and communication skills -Ability to work independently and as part of a multidisciplinary team -Flexibility and adaptability in a dynamic work environment • Knowledge of Microsoft Office
We're a patient-focused optometry practice and eyewear boutique seeking a responsible, personable, and detail-oriented Optical Assistant to join our team. This is the perfect opportunity for someone who is serious about starting a career. While no prior experience is required, we are looking for a professional, responsible and dedicated person who is committed to learning and growing with us, this also means it wouldn’t be a good fit for someone looking to do as little as possible to get by. This is a part-time position that may expand to full-time and requires Saturday availability. What You'll Do • Assist patients with appointments, insurance, and eyewear selection., • Educate patients on lens options and insurance coverage., • Support the optometrist with clinical and administrative tasks., • Perform eyewear adjustments and fittings., • Manage inventory and maintain the retail space. Why Join Us • Be part of a team that prioritizes clinical excellence and customer service., • Work with a loyal patient base., • Opportunities for professional growth. To apply, please send your resume and a brief cover letter, telling us about yourself.
Purpose of Position: This class of positions encompasses professional staff, supervisory, clinical and administrative work within a pharmacy department, with varying degrees of latitude for independent initiative and judgment. Health System Pharmacists adhere to Federal, State and local laws and other regulatory requirements regarding pharmacy and institutional practice. All personnel may be required to perform related work. Under administrative direction, with the widest latitude for the exercise of independent initiative and judgment, supervises a complex Pharmacy unit or multiple Pharmacy units and/or performs as a specialty clinical pharmacist in a highly-specialized field within a hospital, clinic or other health care setting. Examples of Typical Tasks: At a more responsible level, performs the duties of Assignment Level I: 1. Fills prescriptions and patient orders, resolves discrepancies in patient therapy, and follows-up on problems., 2. Utilizes clinical data in evaluating physician orders to ensure appropriate therapy., 3. Provides and documents drug information and patient counseling., 4. Documents interventions, adverse drug reactions (ADRs), and medication errors., 5. Directs and utilizes personnel including technicians, aides and clerical staff., 6. Assists in the monthly inspection of the patient care units and the Pharmacy., 7. Maintains adequate medication supply in individual work area., 8. Participates in Pharmacy staff in-services and meetings relating to Systemwide and/or health care setting programs., 9. Operates and troubleshoots automated dispensing systems, as needed., 10. Advises prescribers on alternatives for non-formulary drugs., 11. Utilizes Outpatient and Inpatient computerized systems to enter and access patient care information., 12. Coordinates and analyzes statistics and/or clinical data., 13. Participates in quality management and utilization review programs., 14. May coordinate the work of a small group to accomplish a project or assignment., 15. May participate in the preparation and review of policies and procedures., 16. May assist in the development, implementation and execution of Pharmacy staff training curriculum., 17. In the absence of the supervisor, may assist in the supervision of a Pharmacy unit or function. At a more responsible level, also performs the duties of Assignment Level II: 1. Supervises and/or coordinates the operation of a Pharmacy unit or major function., 2. Prepares departmental reports, including the performance of statistical analyses., 3. Develops and implements new processes to improve the operation of the Pharmacy and the quality of care provided., 4. Orients new staff members., 5. Monitors and evaluates staff performance and follows appropriate disciplinary proceedings, as necessary., 6. Prepares unit work schedule., 7. Ensures staff compliance with regulatory agency and health care setting rules and regulations., 8. Responsible for the maintenance of adequate quantities of medication and other supplies in the Pharmacy unit., 9. Evaluates new drugs released by the FDA in terms of efficacy, adverse effect profile, and cost; makes recommendations on additions and deletions to the health care setting’s drug formulary., 10. Manages the medication therapy of a group or unit of patients as part of an interdisciplinary team, and participates in rounds., 11. Coordinates the assessment of medication use., 12. Serves as a professional and technical resource for medical professionals in specialty area(s). In addition to performing the duties of Assignment Levels I and II at a more responsible level, the following are typical tasks performed at Assignment Level III: 1. Initiates and/or participates in research studies conducted in the specialty area; conducts drug administration aspects of drug research projects and prepares reports of findings., 2. Provides pharmaceutical education to professional staff at lectures, meetings or individually., 3. Coordinates the activities of other supervisors in integrating the functions and staff activity of multiple Pharmacy units. Minimum Qualifications For Level I: 1. Possession of a valid NY State license to practice pharmacy. For Level II: In addition to meeting the qualification requirements of the lower level: 1. Two years of post licensure experience; or, 2. Completion of a post graduate specialty residency or fellowship program; or, 3. Current Pharmacy Board Certification. For Level III: In addition to meeting the qualification requirements of the lower levels, an additional: 1. One year of post licensure supervisory experience or specialty clinical experience.
We are a fast-paced, patient-focused medical office dedicated to providing high-quality care and exceptional service. Our team values professionalism, efficiency, and compassion. We are seeking motivated and reliable individuals to join our practice as a Front Desk Receptionist ⸻ Open Positions Front Desk Receptionist Responsibilities: • Greet and check in patients in a professional and friendly manner, • Manage phone calls, schedule appointments, and handle patient inquiries, • Verify insurance information and process patient forms, • Maintain accurate patient records and ensure confidentiality Requirements: • Previous front desk, receptionist, or customer service experience (medical office preferred), • Strong organizational and multitasking skills, • Excellent communication and interpersonal abilities, • Proficiency with scheduling software and Microsoft Office
We are seeking a dedicated and detail-oriented Medical Assistant to join our healthcare team. The Medical Assistant will be responsible for supporting physicians, nurses, and other healthcare providers in delivering high-quality patient care. This role involves both clinical and administrative duties, ensuring smooth daily operations within the practice. Responsibilities: Greet and assist patients, ensuring a welcoming and supportive environment. Record patient history, vital signs, and other relevant information. Prepare patients for examinations and assist healthcare providers during procedures. Administer medications and injections as directed by physicians. Perform basic laboratory tests, collect specimens, and prepare them for analysis. Maintain accurate and up-to-date patient records in compliance with confidentiality standards. Schedule appointments, manage patient files, and handle phone calls. Ensure examination rooms and medical equipment are clean, stocked, and functioning properly. Provide patient education regarding medications, treatments, and general health practices. Support front desk operations such as billing, coding, and insurance documentation.
Position Overview We are seeking a motivated and personable Onboarding Specialist to join our team. This individual will serve as the first point of contact for new patient referrals, ensuring a smooth and welcoming enrollment process. The ideal candidate is a strong communicator, organized, and passionate about helping patients access care. This role will also involve community outreach and on-site enrollment to expand program participation. Key Responsibilities Contact all new patient referrals promptly to introduce our program, explain services, and guide them through the enrollment process. Build relationships with patients, families, and referral sources to encourage program participation. Maintain accurate records of patient outreach, enrollment status, and follow-up needs. Conduct in-person visits to community locations, adult day cares, clinics, or partner sites to meet with potential patients and assist with enrollment. Work closely with intake and program teams to ensure patients transition smoothly into services. Track enrollment goals and contribute to strategies that increase patient participation. Provide excellent customer service and support to patients and their families during onboarding. Qualifications Previous experience in patient intake, healthcare outreach, or customer service preferred. Strong communication and interpersonal skills; ability to connect with patients and families. Organized, detail-oriented, and able to manage multiple referrals at once. Comfortable conducting outreach calls and in-person visits. Bilingual skills (English + Spanish, Creole, or Russian) a plus. Schedule & Compensation Full-time or part-time depending on program needs. Competitive salary/benefits based on experience.
About Us North Shore Children’s Healthcare is a well-established, independently owned pediatric practice in Glen Cove (Nassau County) that has proudly cared for families in our community for over 40 years. As a medical home, we are dedicated to providing compassionate, patient-centered care in a supportive, family-focused environment. Job Summary We are seeking a dedicated and compassionate Pediatric Nurse Practitioner (PNP) or Family Nurse Practitioner (FNP with pediatric experience) to join our team on a part-time basis with the potential to expand into full-time. The ideal candidate has excellent clinical skills, strong communication, and a passion for caring for children and young adults. Duties & Responsibilities • Provide comprehensive care, including well visits, sick visits, and follow-ups, • Diagnose and manage acute and chronic conditions, • Prescribe and administer medications, vaccines, and treatments, • Perform routine in-office procedures and point-of-care testing, • Educate patients and families on health, development, and disease prevention, • Collaborate with physicians and staff to provide high-quality, family-focused care, • Maintain accurate documentation in our pediatric EMR (Office Practicum) Qualifications • Current Nurse Practitioner license in New York State (required), • PNP or FNP with pediatric experience (new graduates will be considered), • Strong clinical skills with the ability to manage acute and chronic conditions, • Excellent communication and interpersonal skills, • Commitment to providing patient-centered care in a fast-paced environment Job Types: Full-time, Part-time, Permanent Work Location: In person
About Us For over 175 years, Seamen’s Society has been dedicated to helping children survive, thrive, and succeed. Our programs provide critical support to vulnerable children and families, and we are looking for passionate, dedicated professionals to join us in making a difference. If you’re seeking a rewarding career where your work truly matters, we invite you to be part of our mission. With opportunities in Brooklyn and Staten Island, we offer competitive salaries, career growth potential, and a comprehensive benefits package. Seamen’s Society for Children and Families is a 501(c)(3) nonprofit organization and an Equal Opportunity Employer. Take the next step in your career and help create brighter futures for children and families, apply today! Supervisor - Preventive Family Treatment and Rehabilitation Role Summary: This position is responsible for supervising a unit within the Family Treatment and Rehabilitation (FT/R) program. The supervisor oversees all staffing functions including hiring, scheduling, case assignments, employee relations, and performance evaluations. They ensure program compliance with ACS, Connections, and PROMIS requirements, and manage key functions such as Family Team Conferences, Clinical Diagnostic Team meetings, and QA documentation. The role requires strong leadership, clinical knowledge, organizational skills, and the ability to work collaboratively with internal teams and community partners to support at-risk families and meet agency goals. Duties and Responsibilities: • Conducts joint interviews with Director and makes hiring decisions for their unit., • Manages staff work hours and schedules., • Manages all case assignments and distribution of work., • Manages and documents employee complaints within the unit., • Manages employee progressive discipline when required., • Provide direct supervision to FT/R staff ensuring the program meets all mandates., • Assist walk ins., • Manages Family Team Conferences, Clinical Diagnostic Team meetings with families that result in a service plan for the family., • Ensure that all reporting requirements with Connections and PROMIS are completed and all ACS requirements for the programs are met., • Responsible to interact with the program monitors to ensure programs are successful and at full capacity., • Maintain a positive relationship with community networks and with appropriate agencies and community groups to benefit the programs and the agency., • Conduct employee evaluations., • Conduct quarterly case record reviews (physical records).Complete monthly case review and enter note in Connections., • Work in collaboration with the QA dept to monitor FASP’s, casework contacts and other QA mandates and ensure FTC’s are scheduled and held., • Provide back-up for other supervisors in the Preventive programs Skills, Knowledge and Abilities: • Knowledge and experience providing clinical interventions and counseling services for families., • Ability to manage and supervise all staff., • Excellent interpersonal, organizational and computer skills., • Skills with crisis intervention and community networking, • Ability to work independently., • Ability to perform the essential functions of the job with or without a reasonable accommodation Qualifications/Requirements: • MSW/LMSW and experience working with families required., • 3+years of progressive supervisory experience, • Due to the nature of the work environment work hours will be based on needs of program and may vary., • Our Agency operates in 2 locations: Staten Island and Brooklyn. In rare occasions you may be temporarily transferred to either site to meet program needs., • Performs other duties/responsibilities as assigned within scope of position
🌟 We’re Hiring! Front Desk & Billing Coordinator 🌟 Join our neurodiversity-affirming speech therapy practice in Springfield, NJ and help us create a warm, welcoming, and efficient experience for our clients and families. Front Desk & Billing Coordinator – Speechpath & Associates 📍 Springfield, NJ (In-Person, Full-Time) Looking for a role where you can combine warm client carewith hands-on billing expertise? At Speechpath & Associates, a high-tech and forward-thinking speech therapy practice, we’re seeking a Front Desk & Billing Coordinator to be the welcoming face of our clinic and a key player in keeping our billing operations running smoothly. About Us: Speechpath & Associates is a neurodiversity affirming private practice located in Springfield, NJ 07081. Our clinic is well equipped with an innovative sensory gym & sensory room where clinicians prioritize regulation and movement while targeting communication. We offer services ranging from comprehensive speech-language evaluations, in-person or online speech-language therapy, social skills groups, and more. Our mission is to support our clients and their families to optimize growth beyond the clinic setting. Your Role: ✨ Greet and check in clients with professionalism and warmth ✨ Manage scheduling, payments, and client records in our EMR system ✨ Submit insurance claims, process denials, and handle resubmissions/appeals ✨ Support clinicians and ensure families have a seamless, positive experience What We’re Looking For: Experience in medical/therapy office administration strongly preferred Familiarity with insurance billing, claims submission, and denial processing Excellent customer service and communication skills Organized, detail-oriented, and tech-savvy Bilingual English/Spanish strongly preferred Why Join Us? ✅ Competitive pay based on experience ✅ Supportive, innovative, neurodiversity-affirming team culture ✅ Training with advanced EMR & billing systems ✅ Opportunity to gain valuable healthcare office experience and grow into advanced roles within the practice ✅ Make a real difference in clients’ lives 📧 Apply today
At CCA, we are committed to fair transparent pay, and we strive to provide competitive market-informed compensation. The successful candidate's salary is determined by the combination of knowledge, skills, competencies, experience and geography. Our goal is to continue to make CCA one of the most desirable nonprofit places at which to work, and in part, recognize the importance of work-life balance. Position Summary: Job Summary: The Receptionist greets all CCA participants, visitors, vendors and staff, handles appointment scheduling, check-ins, payments and helps participants navigate CCA’s office. The receptionist provides general office support to all programs within the 25 Chapel Street office with a variety of clerical activities and related tasks like answering incoming calls, directing calls to appropriate staff, mail distribution, and similar clerical duties as assigned. Direct Supervisor: Manager of Operation and Human Resources Responsibilities: Greet staff, visitors, vendors and participants, checking participants in for appointments per front desk established procedure, and providing all visitors/vendors an attestation form with HIPAA Confidentiality Statement. Assist participants in scheduling and rescheduling appointments and provide reminders of upcoming appointments. Answer telephone calls, routing calls to the appropriate person. Facilitate participant referrals and admissions by collecting information via telephone or in- person. Update participant demographic information in the electronic health record information. Collect and reconcile payments from participants, where applicable following established procedures. Be a point of contact for participant and visitor questions, providing answers directly or directing them to the right resource. Provide Metrocards to eligible participants. Provide coverage for other clerical duties as needed. Participate in staff meetings, supervisory meetings, and training. Identify and report opportunities to improve the quality of care, staff effectiveness, and participant satisfaction. Word process reports, memoranda and correspondence. Purchases Orders for medical and office supplies. Create IDs and replacement IDs Reminding participants when their insurance expires. Conduct timely reviews of staff credentials in Streamline Verify to ensure proper credentialing verification Manage the Public Transport Automated Reimbursement (PTAR) process, submitting required reports and addressing issues. Run Central Registry Report Add and Discharge participants. Medical Dispensing Report from eCR once per week every week. Assist with Insurance Verification Supervise reception area. Maintain a clean, welcoming and comfortable environment. Receiving and sorting daily mail and packages. Uploading photo to EHR Member of CCA Office Safety Committee. Perform data entry or other administrative tasks as assigned. Qualifications: High School Diploma or GED Associate's/Bachelor's degree. (Related experience will be considered in lieu college degree) 3+ years of experience in a front desk / receptionist role required. Experience with Electronic Health Records preferred. Commitment to and experience in working with adults with diverse cultural backgrounds who are involved, or at risk of involvement, with the criminal/juvenile justice system, HIV/ AIDS, or substance abuse. Exemplary customer service skills. Strong organizational and attention to detail skills Computer Skills required Bilingual in English and Spanish preferred. Experience in a receptionist role of a busy healthcare clinic is desired. ALL APPLICANTS MUST SUBMIT COVER LETTER WITH RESUME. 12 paid holidays per year 20 days of earned time off (ETO) for full-time staff, with the ability to use it after 90-days of employment. Time off is earned starting on your first day. 7 days of paid sick time 100% paid family leave 3% retirement contribution regardless of employee contribution, applicable to salary after the 1st 6 months of employment Public Service Loan Forgiveness (PSLF) Program
Job Title: Medical Assistant / Front Desk Location: RH Medical Urgent Care Employment Type: Full-Time / Part-Time Job Summary: We are seeking a reliable, compassionate, and detail-oriented Medical Assistant/Front Desk Representative to join our team at RH Medical Urgent Care. The ideal candidate will provide both clinical and administrative support, ensuring efficient patient flow, quality care, and excellent customer service. This dual role involves assisting providers with patient care as well as managing front desk operations. Key Responsibilities: Clinical Duties: • Prepare exam rooms, equipment, and supplies for patient visits., • Record and update patient medical histories, vital signs, and other pertinent information., • Assist providers with examinations, procedures, and treatments., • Administer medications, injections, and perform basic lab tests (as permitted by law and training)., • Collect and prepare specimens for laboratory analysis., • Greet patients and visitors with professionalism and compassion., • Register patients, verify insurance, and collect co-pays or payments., • Schedule and confirm patient appointments., • Answer and route phone calls in a timely and courteous manner., • Maintain patient records in the EMR system with accuracy and confidentiality., • Support billing and coding processes as needed., • Handle patient inquiries and resolve concerns, escalating when necessary. Qualifications: • High School Diploma or GED required; Medical Assistant certification preferred (CMA, RMA, or equivalent)., • Previous experience in urgent care, medical office, or healthcare setting strongly preferred., • Knowledge of medical terminology, EMR systems, and insurance verification., • Strong organizational, multitasking, and problem-solving skills., • Excellent communication and interpersonal abilities., • Ability to work in a fast-paced, team-oriented environment. Working Conditions: • Fast-paced urgent care environment., • Evening, weekend, or holiday shifts may be required., • Frequent interaction with patients, providers, and clinical staff. Benefits (if applicable): • Competitive pay based on experience., • Health, dental, and vision insurance., • Paid time off and holidays., • Opportunities for professional development and growth.