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Job Description Job Title: Program Director Status: Full-time, Mon-Fri. 9 am - 5 pm (hours may vary, you will be on call) FLSA Classification: Exempt Job Location: Brooklyn, New York Reports to: Vice President Salary Range: $85,000 - $95,000 Hunterfly Trace is located in Brownsville, Brooklyn, with a total of 62 units, Hunterfly Trace will provide 55 – DOHMH and 7 - Community supportive housing units to single adults exiting homelessness. These units will be funded by DHS and DOHMH (ALL units receive case management) contracts. Objective: The Program Director (PD) position requires a thorough understanding of relevant service delivery concepts and structures, including strong knowledge and experience with mental health systems, and the ability to access and negotiate the full range of services for recipients. It also requires strong supervisory and administrative skills and the ability to interface effectively and efficiently with colleagues to ensure quality services and program operations. Furthermore, it requires good decision-making skills and the ability to identify and facilitate necessary programmatic change. It requires attention to detail, strong writing and verbal communication skills, and computer literacy. The Program Director is responsible for direct supervision of the Assistant Program Director and Program Associate (where applicable). They ensure clients receive services that support housing stability and quality of life, and that meet regulatory and agency standards by leveraging individual and group supervision, reporting instruments and dashboards, and regular chart review. The Program Director is ultimately responsible for developing the aptitude of a high-functioning team in an environment that is an engaging and rewarding place for staff to work, and that promotes a culture of continuous learning, professional development, and quality improvement. The PD also assumes leadership in facilitating a culture where the values of diversity, equity, belonging, inclusion, and justice are explicit and well-integrated into program culture in a way that emphasizes respect for all members of the community. Position Type: This is a full-time, exempt position with a regular daytime schedule that includes on-call responsibilities. Lantern staff may be asked to change work schedules and hours depending on the operational needs of the site and the agency. Essential Functions: • Provide clinical supervision and coaching to the Assistant Program Director, Program Associate, and/or case management staff., • Promote strategies that support learning and professional development., • Review and approve documentation completed by the case management team and ensure high standards of care and quality service delivery., • Conduct internal chart reviews in collaboration with the Assistant Program Director, • Review dashboards and monthly reports with staff to track outcomes., • Develop site-specific policies, tracking and reporting instruments, and strategies that support outcomes accountability and quality service delivery., • Provide clinical supervision in the development of treatment plans and in assessing for safety planning with the clinical team., • Identify community resources, facilitate referrals, and serve as a liaison with various care coordination agencies, health and mental health providers, substance use programs, and employment providers to secure services., • Develop supervision plans and accountability systems that manage reporting requirements and service standards., • Ensure staff use a harm reduction approach to support residents around issues of substance use., • Identify training and skill-building needs of the clinical team that will ultimately help promote high quality of life standards., • Support staff in actively engaging residents through regular apartment visits, community outings, and escorts to appointments as needed., • Collaborate with property management and Housing & Stability partners to help clients maintain their housing and understand the terms of their lease., • Collaborate with Cross Buildings to access full menu of supportive services designed to improve clients’ wellness and quality of life., • Collaborate with Compliance and QA/QI departments to standardize funder reporting, track outcomes, and engage in incident review processes., • Develop and implement groups and programming that are client-centered and foster a supportive and inclusive community., • Hire and train new staff, as well as manage the progressive disciplinary process in collaboration with Human Resources., • Facilitate staff meetings, clinical meetings, building management meetings, and community meetings with clients., • Evaluate clients for suicidal/homicidal risk, support staff in developing safety plans for residents, respond to and de-escalate crises as needed., • Prepare, review, and manage follow-up of incident reports, as well as appropriate incident reporting to funders., • Provide overall day-to-day program management in collaboration with the Assistant Program Director (if applicable), • Complete required reports as assigned. Required Education and Experience: • MSW/ MHC/ MFT degree from an accredited school is required. License is required within 1 year of employment., • LMSW/ LMHC or LMFT is preferred, • Minimum five years of supervisory experience in social services., • Supervisory, administrative, and/or management experience, specifically in social service, supportive housing, and/or shelter settings, • Knowledge of HIV/AIDS, mental health, substance use, or chronically homeless populations, • Experience working with DOHMH, HASA, OMH, DHS contract managers and knowledge of funders’ regulations, scopes of services, and standards., • Must possess strong clinical and interpersonal skills; be able to work effectively as part of a team and have the ability to make sound assessments of tenants’ strengths and needs., • Comfort working within a harm reduction model with individuals actively struggling with ongoing substance use., • Must have initiative, exercise good judgment and be able to manage competing priorities., • Must be able to work independently with high standards of integrity, as well as demonstrate competence in working collaboratively with others., • Experience utilizing databases to document and report work with clients and staff., • Strong writing, communication, and organizational skills, • Commitment to integrating values of diversity, equity, belonging, inclusion, and justice as part of the program culture. Preferred Experience: • Managing relationship with property management partners in Supportive Housing setting, • Fiscal management and oversight of program budgets, • Experience working with evidence-based models such as Motivational Interviewing Work Environment: This job operates in a supportive housing site and works with a population who experiences mental illness, addiction, disability, HIV, and other chronic illnesses. Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs, and kneel. They must also use their hands to type, handle, or feel. The employee is frequently required to talk or hear and occasionally lift and move up to 5 pounds. Note: Lantern Community Services provides equal employment opportunities to all employees and applicants. Lantern Community Services (Lantern) values the diversity of all our clients, staff, Board of Directors, and partners. We create more vibrant, healthy, and just communities by bringing diverse individuals and viewpoints together.

Job Description JOB SUMMARY: This management position exists in several Program Divisions. Under the general supervision of the Associate Vice President of Bronx Supported Housing is responsible for the oversight of the administrative, operational, staffing, and clinical aspects of the program. Responsible for personnel management, fiscal operations, inventory management, client services, safety and welfare of staff and clients, hiring and training of personnel, directing and coordinating the activities of the staff, and general administration of the program. ESSENTIAL JOB FUNCITONS: Provide Clinical Services: • Directs clinical treatment services provided to consumers, oversees the development, implementation, and review of treatment plans, • Conduct supervision with program staff, in accordance with agency and division policy, • Conduct CORE audits of case records to evaluate the completeness and quality of treatment plans, quarterly assessments, apartment inspections and progress notes, • Conducts staff meetings to review and discuss compliance, recreational and social activities, interagency Referrals, • Conduct High Risk meetings to collaborate on ways to support clients who are on the high risk list, • Conduct rent arrears review meeting with program staff and interagency departments from a clinical and client-centered perspective, • Immediately reports serious incidents, allegations of abuse, incidents, or sensitive situations and completes incident reports in accordance with agency policy, • Regularly directs meetings concerning clinical issues with clients care team, • Initiates and participates in case conferences with mental health treatment team, and inpatient psychiatric team, • Ensure staff is receiving clinical trainings regarding high risk client, • Conduct intakes for new referrals via ICL Hope, • Provide clinical crisis intervention regarding clients and support staff, • Ensure all psychosocial assessments and all assessment necessary for client care, • Conduct clinical trainings regarding motivational interviewing, harm-reduction, person-centered care, • Conduct eviction meeting regarding court case, documentation require, coordinate and collaborate with, • Real Properties, • Supervise the Clinical Specialist responsible to ensure clinical support for high-risk clients and work with the Health Connect team., • Establishes and maintains work schedules in accordance with agency policy and assignments of staff. Responsible for managing the completion of time clock edits of staff within the suspense established by the Human Resources Department, • Ensures staff compliance with the agency's time and attendance policy; recommends disciplinary action for those out of compliance, • Manages the completion of performance evaluations, recommends staff for the employee recognition award, • Conducts new apartment viewings, and ensures all apartments are set up with needed items. when vacating an apartment, conducts walkthroughs with landlord, • Administers disciplinary actions in accordance with agency disciplinary policy, conducts disciplinary counseling, completes disciplinary action reports, and recommends employee terminations as needed, • Reviews authorized staff positions, submits Request for Personnel (RFP), on vacant staff position(s), interviews candidates for employment in accordance with agency policy and employment law., • Ensures that staff have attended required monthly RELIAS trainings, • Manages employee accident reporting and initial submission of workers' compensation claims., • Monitors employee morale and the climate of the work environment, • Monitors employee accrual totals, approves or recommends approval of employee requests for time off, and notifies the Department of Human Resources when an employee should be placed on or taken off Family and Medical Leave (FMLA). Maintains contact with staff while out on FMLA, • Provides oversight in the area of administrative recordkeeping, maintenance of office equipment, reception of visitors, phone reception, and stocking office supplies, • Manages the orientation of new personnel, • Maintains accountability and serviceability of all ICL property assigned to the program to include vehicles, report lost stolen items, missing, or damaged property in accordance with ICL policy, • Authorizes the purchase of supplies and equipment; properly secures all property and equipment, • Conducts inspection of apartment keys and repair list, • Ensure office space is in accordance to ICL Policy, • Ensures internal program compliance with federal, state, city, and agency regulatory requirements., • Responsible for the development of a program mission statement and program goals that supports the division and agency mission statements and goals., • Coordinates with the Department of Quality Management and the departments in the Administrative Division for staff assistance in the preparation for an audit, • Reviews plans of corrective action, incident reports, and program evaluation reports and addresses areas that need improvement, • Provides oversight in submission of statistical data, • Ensure all clients rental payments are in accordance to ICL policy, processed, tracker, and ensure all logistics with the finance and entitlement department, • Approves/disapproves all purchase orders and financial requests from staff, • Manages consumer rent payments, keeps a spreadsheet of all monthly rent payments. Keeps a log of all rent arrears, and payment plans., • Collaborate with funding sources such as DOHMH and OMH regarding programmatic aspects., • Promotes Mental Health and Managed Care programs in local communities; maintains liaison between local elected officials and community boards, educates citizens in the community on mental illness., • Educates staff and residents/consumers on the importance of a constructive relationship with local elected officials, community boards, and community citizens., • Cooperates with other organizations in development of understanding and interest participating in long range plans for mental health program development., • May conduct regular inspections of apartments and contacts landlords to report repairs that need to be made in accordance with rental agreements., • May be responsible for facility maintenance and reports needed repairs to the Director of Real Property Operations., • May review drafts, procedures, and job descriptions., • May be involved in hosting visitors from community, regulatory offices, and/or other agencies., • May be chairperson or member of an agency or division committee(s)., • Conducts reviews of HRA2010E, and scheduled screenings of potential consumers., • Ability to lead a multi-disciplinary staff of professionals in providing treatment services., • Ability to manage multiple projects, delegate tasks, and check on the completion of assigned tasks., • Ability to manage resources, which includes money, material, time, and people., • Ability to work in a team model, • Positive attitude willing to think outside of the box, • Serves as a role model to staff and consumers/residents., • Strong interpersonal skills, communication, emotional intelligence, and flexibility, • Highly-developed clinical, engagement, and motivational skills;, • Experience with risk assessment and risk management;, • Track record of delivering quality treatment services to individuals with SMI, • Experience delivering treatment, rehabilitation and support services in the community;, • Proficient in computers and Electronic Health Record (EHR), • Ability to effectively hold field staff accountable and to go into the field as needed, • Willingness and ability to use ICL supplied communication tools (e.g. computers, mobile telephone, fax, etc.) regularly in the course of conducting business Preferred Education and/or experience: • Required Master's degree in Social Work, Psychology, or other mental health field with a minimum of three years of professional mental health experience (depending on program size and complexity) including at least three years (depending on program size and complexity) in a supervisory capacity., • Bilingual in Spanish preferred but not required, • Experience with housing, individuals with Serious Mental Illness and Substance Use, • NYS Licensure in a recognized mental health profession required LMSW or LMHC #ICLRN

Job DescriptionBenefits: • 401(k), • Flexible schedule, • Free food & snacks *This is an in-person position with flexibility to expand, based on availability and business need. Our Story Optimatum Solutions is a vendor management firm delivering comprehensive solutions across Employer-Sponsored Healthcare, Retirement, HR Systems, and M&A/Transitional Services. We design and execute harmonization strategies and provide active management and oversight to help clients create and capture value. We are a high-performing, entrepreneurial, and client-focused organization. Our culture values inclusion, individuality, and collaborative growth. We foster continuous learning and personal developmentfree from corporate red tape. At Optimatum, every team member contributes meaningfully to our collective success while being recognized for their individual strengths. We offer a competitive compensation and generous employee benefits package that includes: Salary and bonus Comprehensive Healthcare Coverage Medical, Dental, Vision, Life Insurance, STD & LTD 401(k) with employer match Flexible time off policy including vacation, personal days and holidays The Opportunity The Healthcare Research Associate (Intern) supports the Healthcare and Clinical Insights team by researching, synthesizing, and packaging information related to Healthcare cost, clinical and pharmaceutical trends. These insights will be used to develop marketing and business development content aimed at increasing brand awareness and supporting client acquisition and retention. Additionally, you will have the opportunity to analyze client clinical and healthcare related data to support project delivery. The ideal candidate will have strong research, analytical and communication skills (both written and verbal), along with proficiency in Microsoft Office to support high-quality project delivery. The Optimatum Team is looking for a highly skilled individual including: Key Responsibilities • Review and synthesize insights from industry publications., • Conduct ongoing research using publicly available sources., • Perform excel based analysis on publicly available data as well as client clinical data., • Extract key data points for use in marketing communications., • Draft thought leadership content based on research findings., • Provide general support across the organization.Additional Qualifications, • Enrolled in a masters degree/equivalent or higher, • Related professional experience in industry or professional services a plus, • Interest in Healthcare required, • Strong Microsoft Office Skills (especially Excel, PPT, and Word), • Strong ability to research, analyze, synthesize and present findings, • Effective and professional communication skills, • Ability to manage competing priorities and multiple workstreams, • Exceptional organization and planning skills, • Highly detail orientedWe look forward to discussing this opportunity with you. Please complete the application to start the process. ** The expected hourly salary ranges from $30.00 - $38.00. Salary offers are based on a wide range of factors including, but not limited to, relevant skills, training, experience, education, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and, where applicable, certifications and licenses obtained. Market and organizational factors are also considered. In addition to salary and a generous employee benefits package (for eligible employees), successful candidates may be eligible to receive a discretionary bonus.

Job Description JOB SUMMARY The Program Manager will: (a) oversee and manage the day-to-day operations of the facility; and (b) have overall responsibility for the facility during the Director’s absence. ESSENTIAL JOB FUNCTIONS: List all essential job duties. (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.) Directs and Supervises Personnel: 1. Establishes and maintains work schedules in accordance with agency policy and assignments of staff., 2. Responsible for managing the completion of time clock edits of staff who report to this position., 3. Monitors and ensures staff compliance with the agency's time and attendance policy; recommends disciplinary action for those out of compliance., 4. Manages the completion of performance evaluations, recommends staff for the employee recognition award and promotions., 5. Conducts staff supervision in accordance with agency and division policy., 6. Administers disciplinary actions in accordance with agency disciplinary policy, conducts disciplinary counseling, completes disciplinary action reports, and recommends employee terminations as needed., 7. Ensures that staffs have attended required in-service training and schedules employees to attend both in-service training and training provided by vendors; conducts training on clinical subjects, charting, fire safety plan, fire drills, emergency plans and procedures, building security, volunteers and interns, and site-specific exposure control plan., 8. Promotes positive employee morale and a culture of compliance in the work environment to stop or eliminate sexual harassment or any form of employee harassment or employee discrimination; responsible for taking complaints of sexual harassment, informing the Human Resources Department of the complaint, and investigating the complaint (as directed)., 9. Monitors employee accrual totals, approves or recommends approval of employee requests for time off, and notifies the Department of Human Resources when an employee should be placed on or taken off Family and Medical Leave (FMLA). Maintains contact with staff while out on FMLA., 10. Participates in employment interviews that meet federal, state, and agency regulatory guidelines., 11. Completes associated Human Resources forms and sends these forms to the Department of Human Resources., 12. Provides clinical and administrative to the Case Manager Supervisors and Unit Supervisors., 13. Has on-call responsibility. Provides Quality Assurance Oversight: 1. Promotes compliance all applicable Federal and State laws, regulations and Department of Homeless Services and Veteran’s Administration policies and procedures; acts to strengthen and maintain an ethical organizational culture., 2. Coordinates with the Department of Quality Assurance and Improvement and the departments in the Administrative Division for staff assistance in the preparation for an audit., 3. Develops plans of corrective action, incident reports, and program evaluation reports addressing areas that need improvement., 4. Conducts length of stay reviews in the weekly supervisory meeting with Associate Program Managers, Case Manager Supervisors, and Unit Supervisors, 5. Assists with collecting data and keeping documentation on vacancy, admissions, discharges, infractions, incidents, and illnesses daily and will gather from staff on a monthly basis statistic on service utilization and referral sources., 6. Chairs and reviews information collected from the Utilization Review Committee on a quarterly basis, with paying particular attention to an aggregate review of unsuccessful and delayed discharges, and preliminarily determines the full scope of onsite services and offsite linkages that may be missing from the services mix., 7. Ensures the distribution and collection of resident evaluation surveys and other program evaluation materials and ensures that the findings of such efforts are made available to persons served and staff., 8. Conducts reviews of case records to ensure compliance with regulatory and agency documentation requirements. Maintains Property Safety and Accountability: 1. Promotes accountability and serviceability of all ICL property assigned to the program; reports lost, stolen, missing, or damaged property in accordance with ICL policy; conducts initial investigations of property that is lost, stolen, missing, or damaged., 2. Facilitates the purchase of supplies and equipment; properly secures all property and equipment., 3. Conducts regular inspections of vehicles and property to ensure cleanliness, accountability, and serviceability., 5. Demonstrates willingness and ability to use and oversee the use of ICL-supplied equipment (e.g. computers, cell phones, telephone, fax, vehicles, etc.) during business., 6. Conducts periodic testing of the facility’s emergency and business continuity plans and maintains documentation of such testing. ADDITIONAL TASKS: 1. May conduct intake assessments., 2. May conduct regular facility inspections to report repairs that need to be made., 3. May review drafts, procedures, and job descriptions., 4. May be involved in hosting visitors from community, regulatory offices, and/or other agencies., 5. Performs other job-related duties as assigned. ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES • Committed to equity, diversity, inclusion and belonging, and active promotion of the ICL values and goals., • Knowledge of the management process, especially as it applies to not-for-profit organizations., • Knowledge of Microsoft Office software., • Effective staff management skills: Planning, scheduling, assigning and directing of work; appraising performance; rewarding and disciplining; and addressing complaints and resolving problems.; selecting, training and developing employees; directing employees toward desired objectives; delegating, motivating, and controlling the essential work functions (e.g. developing performance standards, measuring results, taking corrective action)., • Effective organizational skills (e.g. planning, scheduling, prioritizing tasks, organizing and allocating resources)., • Financial/accounting skills sufficient to understand the program’s budget and related financial reports., • Effective presentation skills (e.g. prepare and deliver a written or spoken presentation with supporting materials)., • Effective college-level problem-solving skills., • Effective interpersonal skills., • Ability to work with diverse individuals., • Ability to work as a member of a team., • Ability to form teams to accomplish tasks., • Ability to make reasonable and sound evaluative judgments., • Ability to create, compose, and edit written materials, including business reports and correspondence., • Ability to read, analyze, and interpret general business periodicals, professional journals, financial reports, legal documents, technical procedures, or governmental regulations., • Ability to effectively and efficiently respond to questions from employees and members of the community., • Ability to present information to executive management, persons served, employees, and/or public group. QUALIFICATIONS AND EXPERIENCE High School diploma or GED plus 4 years human services experience. College credits can be substituted for up to 2 years of the above experience (1 year of college = 1 year of experience). Some supervisory experience preferred.

Job DescriptionSalary: $23.00 - $25.00 / Hour The Medical Scribe supports wound care providers in skilled nursing facilities. The Medical Scribe will be responsible for accurately documenting patient encounters, ensuring timely and compliant entries into the electronic medical record (EMR), supporting Merit-Based Incentive Payment System (MIPS) reporting, and facilitating communication between the clinical team and facility staff. This role is essential in helping clinicians focus on direct patient care while maintaining high standards of documentation and regulatory compliance. This role is onsite M-F located in Queens, NY. Key Responsibilities: • Accurately document patient visits, wound assessments, and treatment plans under the direction of the provider., • Ensure all notes and entries are compliant with MIPS requirements and skilled nursing facility regulations., • Assist with the preparation and organization of patient charts and medical records., • Support the provider in capturing all relevant clinical data, including wound progress and procedure details., • Communicate effectively with skilled nursing facility staff and administrators to help coordinate care and clarify documentation as needed., • Monitor documentation timelines to ensure completion and submission in accordance with facility and payer guidelines., • Maintain strict confidentiality of patient information and follow HIPAA regulations., • Performs other duties as assigned to support the needs of the organization. Qualifications: • High school diploma or equivalent required; associate or bachelors degree preferred., • Prior experience as a medical scribe, preferably in wound care, geriatrics, or post-acute settings., • Strong knowledge of medical terminology, EMR systems, and healthcare documentation standards., • Understanding of MIPS documentation and quality reporting preferred., • Excellent written and verbal communication skills., • Detail-oriented with strong organizational skills., • Professional demeanor with the ability to work independently and as part of a clinical team. Why ReNew Wound Care? At ReNew, you're not just taking a roleyoure stepping into a mission. Were dedicated to innovation, patient-first care, and supporting clinicians who want to make a real impact. If youre proactive, detail-oriented, and passionate about clinical excellence, we want to hear from you.

Job DescriptionJob Overview As a Patient Liaison for a specialty pharmacy, you will serve as a key connection between the pharmacy, healthcare providers, and patients. Your primary responsibility will be to facilitate the timely processing, approval, and ensuring dispensing of prescribed medications. This role requires a blend of clinical knowledge, communication skills, and organizational and sales acumen. You will support patients referred from medical offices by assisting with prescription clarifications, benefits coordination, and addressing medication access issues. Additionally, you will cultivate strong relationships with prescribers and insurance providers to ensure seamless care and optimal outcomes for patients. You will act as a relationship manager for medical providers and their offices. You will proactively build and maintain trusted partnerships, encouraging them to refer new patients and strengthening ongoing collaboration to ensure positive outcomes for all parties. Responsibilities • Serve as a liaison between specialty pharmacies, prescribers, and insurance providers to ensure seamless access to prescribed medications and clarify any prescription-related needs., • Monitor market trends and competitor activity to adjust strategies, identify potential growth areas, and implement best practices for marketing and patient access., • Focus on sales/marketing efforts to promote the pharmacys services and secure referrals from providers, contributing to growth in patient enrollment and medication access., • Utilize sales strategies to target and expand market presence, identify new opportunities, and increase awareness of the pharmacys offerings among key stakeholders in the healthcare ecosystem., • Provide exceptional customer service, ensuring that both internal and external customers (patients, providers, pharmacy staff) receive timely and accurate support., • Maintain frequent communication with patients, providers, and pharmacies, clarifying prescription orders and resolving any issues., • Coordinate efforts with providers and specialty pharmacies to improve patient turnaround times and ensure optimal medication access., • Manage and prioritize multiple initiatives, resolving complex cases independently and efficiently, while maintaining a focus on customer satisfaction and outcomes., • Leverage marketing tactics, including digital communication, educational resources, and outreach, to effectively promote the pharmacys services and increase patient engagement.Seasonal Responsibilities: During immunization season (such as flu, RSV, covid, etc.) liaison is expected to do the following: • Manage and Coordinate Seasonal Immunization Clinics, • at store level/on site, • at community level (community centers, community drives, centralized location(s)), • Promote and manage marketing materials for immunization seasons, • Managing flyers and promotional materials, • Coordinate at doctor/physician offices, • Outreach to the community, • Coordinate with insurance carriers including Medicare and Medicaid for billing purposes Requirements, • Preferred experience in a health care setting, preferably within a specialty pharmacy environment., • Strong understanding of medication administration processes and patient care standards., • Familiarity with medical terminology related to pharmacy practices, medications and prior authorization process., • Previous experience as a pharmacy technician is highly desirable., • Excellent communication skills with the ability to build rapport with healthcare professionals and patients alike., • Ability to work independently and as part of a collaborative team focused on enhancing patient service., • Commitment to ongoing professional development in the field of specialty pharmacy.Qualifications:, • High School Diploma or GED required, • Associate or bachelors degree preferred, • 1+ years of pharmacy/medical work experience or related field, • Strong customer service, communication, and sales skills, • Proven ability to manage multiple accounts and projects independently, • Understanding of product and payer reimbursement landscapes, • Ability to work collaboratively with a variety of stakeholders, including medical offices, pharmacies, and insurance companies, • Valid drivers license required, • Must be willing and able to drive from office to office within the assigned area (TBD)Preferred Skills:, • Previous experience in sales, marketing, or customer relationship management within the healthcare industry, • Full Time, • On-siteSchedule:, • Monday to Friday, • 40 Hours weeklyPay Rate:, • Bi-weekly, • $22-30 hourly (based on experience)Benefits:, • Paid time Off, • Medical Insurance, • 401k (Matching), • Travel Stipend, • Bonus based on PerformanceLocation: Queens

Job Description Role Title: Medical Assistant Reporting to: Regional Clinic Manager Location: Tia Williamburg Schedule: Four 10-hour shifts per week, including rotating Saturdays. Opening or Closing shift. Compensation: $25 - $28/hr Role Summary: As one of Tia's Medical Assistants you perform routine administrative and clinical tasks to keep the clinic running smoothly. Core functions of your role will include rooming patients, collecting patient health information, messaging with patients, ensuring all rooms are properly prepared throughout the day, managing supply inventory, collecting & preparing blood and other samples, running front office operations, such as scheduling and billing, from time-to-time. You'll also receive training as a Front Desk Associate. Tia Company values you "spike" on: • Probing deeply to understand, • Asking why then why again, • Act as a pack not as a lone wolf, • Finds joy and gratitude every day, • Highly organized, • Ability to multitask, • Strong process orientation, • Excellent patient service orientation, • Detail-oriented, • Phlebotomy, • Experience supporting OB/GYN procedures, • Lab review, • Vitals documentation, • Autoclaving + disinfecting, • Supply expiry review, • Ask why and probe deeply to understand the reason for the patient's visit., • Ask questions to collect background story -- leaving notes for providers, • Review health summary with patient, ensure all the info is accurate, • Take the patient's vitals and record, • Close the loop and ensure that all follow ups are handled per clinical process and in a timely manner., • Confirm patients current pharmacy preference and update in TiaMD and DrChrono, • Process any Rx, • Order Labs and imaging, • Ensure all Dx codes are properly added to lab and imaging orders, • Act as a pack with fellow MAs, front of house staff and NPs/MDs to ensure the proper "air traffic controlling" in the clinic, • Ensure that patients are moved from front of house to back of house- "room patients", • Leverage providers with signals if they are running behind / clinic is backed up, • Monitor the schedule to know who has checked in, • Perform review of the schedule the night before, brief providers on the day + think through "air trafficking" requirements for the day, • Practice Personalized care, • Review health records of next day patients every day -- ensure providers are briefed on the patients coming in, • Remember the nuances of each patient, remind providers of these nuances, • Work to capture nuances and personal needs of each patient in your time with them to help providers and all Tia care professionals better serve the patient, • Communicate and document these nuances when appropriate, • Perform phlebotomy on patients as needed, • Uphold the clinical guidelines for Phlebotomy, • Leverage providers have reviewed labs, and leverage providers in delivering results to patient, • Follow the system for Lab review as established by the Medical Director, • Ensure that all labs are closed out each day, • As a clinic that seeks to create an environment for all women to feel safe, heard, recognized and avowed in their health, bodies and lives, we are consistently seeking providers with backgrounds that are meaningfully different from those already forming our team. You bring a diverse background, a range of care experiences in different communities or various modalities, • Former positions in delivering care for women in the following situations is a plus: women for battered or abused women, decision making support for low-income women, care delivery for LGBTQ, care delivery for immigrant or migrant or english-as-a-second-language support populations, • You have experience running data security protocols and have a strong understanding of HIPAA, • You're willing to work nights & weekends, if needed, • You're authorized to work in the US This position may require attendance at company and team off-sites and is subject the Company's vaccine requirement, as permitted by law and subject to reasonable accommodation. Tia is an equal opportunity employer. We believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users and patients. We strongly encourage people of color and members of the LGBTQ+ community to apply. If you are committed to collaborative problem solving, creating high-quality and user-centric products, and want to make waves in women's healthcare, join us! About Us: Founded in 2017 by Carolyn Witte and Felicity Yost, Tia is the modern medical home for women. We are trailblazing a new paradigm for women's healthcare that treats women as whole people vs. parts or life stages. Blending in-person and virtual care services, Tia's "Whole Woman, Whole Life" care model fuses gynecology, primary care, mental health and evidence-based wellness services to treat women comprehensively. By making women's health higher quality and lower cost, Tia makes women healthier, providers happier, and the business of care delivery stronger — setting a new standard of care for women everywhere. Tia has raised more than $132 Million in venture capital funding to date, including a recent $100 Million Series B investment, one of the largest early-stage rounds ever for a healthcare company focused on women. Tia has ambitious plans to scale its "whole-woman, whole-life" model to more than 100,000 women by 2023. We'll do this by growing virtual and in-person operations in existing and new markets while expanding its service lines to care for women throughout their entire lives -- from puberty to menopause. Since launching in 2017, Tia has grown to serve thousands of women aged 18-80 with blended in-person and virtual care in New York City, Los Angeles, Phoenix and soon San Francisco. We're building a world class team to reimagine women's healthcare. We're an interdisciplinary team of clinicians, researchers, designers, technologists and operators who have seen firsthand how broken the healthcare system is for women. We're united by a powerful mission to enable every woman to achieve optimal health, as defined by herself, as well as a shared set of values and principles that define our business, products, and culture. Tia is building a culture of excellence — in people, process and product. This is our northstar value; What is excellence, exactly? Excellence about constantly elevating yourself, it is the process of constantly striving to perform to the best of your abilities, and identifying your top potential through constant learning, experimentation and evolution. Excellence is not about achieving perfection, as that insinuates a pinnacle. Instead, in our terms, excellence is about the pursuit of constant improvement. We're looking for people who want to go on that hard journey of constantly setting new personal records, and organizational records. We practice excellence at Tia by demonstrating the following types of behaviors: We chose (and actively choose) excellence as Tia's highest order value because it crystalizes into one word several behaviors that we hold dear, specifically: • A drive to constantly improve through experimentation, reflection. and an insatiable growth mindset — said another way, we're energized by the possibility of invention, innovation, and iteration, • Being present in and grateful for the journey — not just the goal line. Perfection is static. Excellence is a process (more on this important distinction below), • Asking why, then why again — because accepting "this is just the way it is" is not good enough, • Grit & perseverance — a maker mentality that involves "rolling up your sleeves", but also deep care for oneself and for others, • Free Tia Membership: Enjoy complimentary access to Tia's premium services., • Comprehensive Health Coverage: Full-time employees receive medical, dental, and vision benefits, along with access to additional support for infertility services., • Insurance Package: Gain coverage with life, AD&D, STD, and LTD insurance, and explore voluntary options for Critical Illness, Accident Insurance, and Life coverage for you and your family., • Financial Flexibility: Take advantage of Health Spending Account, Flexible Spending Account, and Dependent Care Spending Account options., • Emotional Well-being Support: Access Ginger+ (Headspace+) for Emotional Health Coaching and 8 Virtual Therapy Sessions for both you and eligible dependents aged 13 and above., • Retirement Planning: Participate in our 401k program (no matching currently) to secure your financial future., • Team Bonding Opportunities: Enjoy a travel stipend for team off-sites, complementing our commuter benefits program., • Time Off Flexibility: Tia's comprehensive benefits extend to our Paid Time Off (PTO) program, providing employees with paid time off for vacations, personal needs, or as supplemental sick time., • Tech Excellence: Depending on your role, access top-tier technology, including a 13" MacBook Pro, iPad, or other Apple devices. Said another way, Tia's mission is NOT to make healthcare incrementally better for women. Instead, we've intentionally set out to create a fundamentally new paradigm for modern women's healthcare that's truly excellent. We believe that creating a company that operates in a culture of excellence will manifest in our product. Reaching this goal is not an overnight pursuit or a "one and done." We have not and will not "get it right" with the first swing. Rather, this higher order goal is a moving target — one we have not and will not ever fully "achieve." By design, we will never be "done" with this work, but instead, we will be continuously in pursuit of our mission. It is this continuous pursuit — the journey, not the finish line — that truly embodies excellence.

Job Description Medical Assistant/Phlebotomist Title: Medical Assistant/Phlebotomist Location-Secaucus, NJ Full-time Frontage Laboratories Inc. is an award winning, full-service, CRO/Contract Research Organization operating over 25 state-of-the-art laboratories across the US, Canada and China. Our core competencies include drug metabolism, pharmacokinetics/ pharmacodynamics (PK/PD), safety and toxicology, bioanalytical services, chemistry and manufacturing controls for drug development, and core laboratory services for clinical trials. Job Summary: Responsible for working under the guidance of the Principal Investigator and Sub-Investigators; Associate Director Clinical Operations; and Clinical Research Coordinators to perform study procedures required in clinical studies conducted on behalf of sponsors at the Frontage Clinical Services. Duties & Responsibilities: • Perform study procedures (e.g., venipunctures, obtain and process biological specimen samples, vital signs, safety assessments, etc.) as required by study protocol under the supervision of the Principal Investigator and Sub-Investigators., • Develop a high level of familiarity and knowledge of the study protocol and flow chart of study procedures. Develop a strategy for implementing study procedures in compliance with study protocols., • Develops proficiency in the use of in-house eSource system (Clinspark)., • Assist Clinical Research Coordinators in any task as needed including, labeling, taping (e.g., sample collection and transfer tubes, safety labs, urine cups, etc.) and record and transcribing study data in the source documents. Educational/Training Requirement: Minimum High School Diploma or Equivalency Diploma (GED) Experience: 1 years’ experience in a related medical position, certification as a medical assistant (CMA) preferred. Licenses/Certifications (if applicable): • Certified Medical Assistant, • Experience with EMR,, • MS Word, Excel, MS outlook. Work Environment: • The position requires work in alternating shifts, e.g., mornings, afternoons, overnights, and weekends. Frontage Laboratories offers competitive compensation and benefits package. Salary: $20 - $24 per hour Benefits: • 401k Employer Match -Low PPO -High PPO -High PPO • Vision Insurance, • FSA (Medical, Dependent Care, and Commuter), • Short Term Disability, • Long Term Disability, • Life Insurance