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  • RN Express Staffing Registry, LLC
    Registered Nurse
    Registered Nurse
    15 days ago
    $40–$42 hourly
    Full-time
    West Bronx, The Bronx

    Job Summary: The Registered Nurse (RN) provides direct and individualized nursing care to patients based on the nursing process. The RN assesses, plans, implements, and evaluates patient care and coordinates with the healthcare team to ensure high-quality patient outcomes. Key Responsibilities: Assess patient conditions and needs through physical exams, medical history review, and diagnostic results. Develop and implement patient care plans in collaboration with the healthcare team. Administer medications and treatments as prescribed. Monitor patient progress and response to treatments; document and report findings. Provide emotional support and education to patients and their families. Maintain accurate and timely documentation in patient records. Adhere to infection control, safety, and quality standards. Collaborate with physicians, case managers, therapists, and other healthcare professionals. Supervise and delegate tasks to Licensed Practical Nurses (LPNs), Certified Nursing Assistants (CNAs), and other healthcare staff as appropriate. Participate in staff meetings, training, and continuing education. Qualifications: Education: Associate or Bachelor of Science in Nursing (ASN or BSN) from an accredited program. Licensure: Current RN license in the state of practice. Certifications: Basic Life Support (BLS); Advanced Cardiac Life Support (ACLS) preferred or required depending on department. Experience: clinical experience preferred; new graduates may be considered.

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  • SouthEnd psychiatry
    Customer Support Agent
    Customer Support Agent
    2 months ago
    $26–$28 hourly
    Full-time
    East Bronx, The Bronx

    SouthEnd Psychiatry is a growing mental health practice dedicated to providing compassionate, accessible, and patient-centered care. We are seeking a Customer Support Agent to join our team. This role is the first point of contact for patients and prospective clients, ensuring a smooth and supportive experience from the moment they reach out. Key Responsibilities • Respond to patient inquiries via phone, email, and chat in a timely and professional manner., • Assist with scheduling appointments, verifying insurance, and updating patient records., • Provide information about services, treatment options, and policies., • Escalate complex concerns to clinical or administrative staff when necessary., • Maintain confidentiality in compliance with HIPAA and organizational policies., • Track and document all interactions accurately in the system., • Contribute to a positive and supportive patient experience. Qualifications • High school diploma or equivalent required; associate’s degree preferred., • 1–2 years of experience in customer service, call center, or healthcare support., • Strong written and verbal communication skills., • Empathy, patience, and professionalism when engaging with patients., • Ability to multitask, prioritize, and work independently in a remote setting., • Familiarity with healthcare or mental health services preferred., • Proficiency with scheduling systems, EMRs, or CRM tools a plus. What We Offer • Competitive hourly pay or salary, • Remote-friendly work environment, • Health, dental, and vision benefits (for eligible employees), • Paid time off and holidays, • Training and career development opportunities, • The opportunity to make a meaningful impact on patient care

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