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  • Front Desk Receptionist
    Front Desk Receptionist
    hace 21 horas
    $18–$22 por hora
    Jornada completa
    Hackensack

    The Body Shop Physical Therapy & Wellness is a multidisciplinary healthcare clinic providing physical therapy, chiropractic care, and injury rehabilitation services. Our team is dedicated to helping patients recover from injuries, reduce pain, and improve their quality of life through personalized treatment and compassionate care. We pride ourselves on creating a welcoming environment for both our patients and staff while delivering exceptional service to the communities we serve. Preferred Physical Therapy is required. Job Summary The Body Shop Physical Therapy & Wellness is seeking a friendly, organized, and dependable Front Desk Receptionist to join our team. This role is responsible for greeting patients, answering phones, scheduling appointments, managing patient records, and supporting the daily operations of our clinic. The ideal candidate is bilingual in English and Spanish, has strong communication skills, and enjoys providing excellent customer service in a fast-paced healthcare environment. This is a part-time position scheduled Monday, Wednesday, and Friday, up to 12 hours per day (maximum 36 hours per week). Responsibilities Greet patients, check them in, and provide a welcoming office experience. Answer incoming phone calls, respond to questions, and assist patients with scheduling needs. Schedule, confirm, and update appointments in the clinic's scheduling systems. Manage patient intake paperwork and ensure all required forms are completed accurately. Scan, upload, and organize patient documents, insurance information, and medical records. Maintain accurate patient files and update records as new information is received. Communicate with insurance companies, medical offices, imaging centers, and attorneys as needed. Verify insurance information and obtain claim details for patient cases. Request and follow up on medical records from outside providers and facilities. Track patient visits and maintain internal case-management spreadsheets and reports. Assist with insurance authorizations, treatment approvals, and related documentation. Support the billing team by maintaining accurate case and coverage information. Perform general administrative and front desk duties to support daily clinic operations. Qualifications Bilingual in English and Spanish (required). High school diploma required; associate's or bachelor's degree preferred. At least 1 year of prior front desk, administrative, medical office, or receptionist experience (required). Experience with physical therapy and chiropractic pre-certification including APTP, 21 day notice, pre-service appeals (preferred) Strong communication and organizational skills. Comfortable using computers, email, Google Drive, and scheduling software. Detail-oriented and able to manage multiple tasks in a fast-paced environment. Professional, dependable, and customer-service focused. Schedule Monday, Wednesday, and Friday. Up to 12-hour shifts per day. Maximum 36 hours per week. Part-time position. The Body Shop Physical Therapy & Wellness is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, protected veteran status, or any other characteristic protected by law. Pay: $18.00 - $22.00 per hour Experience: administrative, medical office, or receptionist: 1 year (Required) Language: English (Required) Spanish (Required) Work Location: In person

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  • DoctorHere
    DoctorHere
    hace 2 días
    Jornada completa
    Manhattan, New York

    About DoctorHereDoctorHere is a primary care group providing patient-centered, high-quality healthcare services across New York and New Jersey. We are currently hiring a Medical Receptionist to join our internal medicine clinic in Hoboken and help support both patient service and day-to-day clinic operations. Position OverviewThe Medical Receptionist plays a key role in creating a smooth, positive experience for patients from the moment they walk into the clinic until they leave after their visit. This role is primarily front-desk focused, handling patient scheduling, insurance verification, payments, and phone/message communication. Depending on the clinic's needs, it may also include vital sign measurement, patient rooming, and basic clinical support duties. We're looking for someone who provides warm, professional patient care and can flexibly handle a variety of tasks in a fast-paced internal medicine environment. Key Responsibilities Patient check-in and check-out Manage scheduling for new and existing patients Respond to phone calls, texts, and patient inquiries Verify and update patient demographic and insurance information Verify insurance eligibility and benefits Collect copays, deductibles, and patient balances Support referrals, medical records requests, and other patient-related administrative tasks Manage patient information and appointments through the EMR/EHR system Provide patients with basic guidance on testing, appointments, and visits Measure and record patient vital signs Room patients and provide basic patient preparation prior to visits Support review of patient medications and basic medical history Support lab work and basic clinical workflow tasks Prepare and maintain exam rooms Collaborate with clinical staff to maintain smooth patient flow Manage medical and office supplies Support other tasks as needed to keep the clinic running smoothly QualificationsRequired Ability to provide friendly, professional service to patients Strong sense of responsibility with good time and task management skills Ability to multitask across a variety of duties Basic computer and office software proficiency Ability to communicate and collaborate well with providers and staff Able to work on-site at our Hoboken office Preferred Experience in primary care or internal medicine Experience as a Medical Receptionist or in a medical office setting Medical Assistant experience EMR/EHR experience Experience with insurance verification and eligibility checks Phlebotomy experience Bilingual candidates preferred Korean language ability strongly preferred Schedule & Location DoctorHere Primary Care Clinic, 129 Washington St., Suite 300, Hoboken, NJ 07030 Work Setting: 100% on-site Specific work days and hours will be discussed during the interview process

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