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Midtown acupuncture office Job Title: Receptionist for Acupuncture Office Schedule: Monday, Wednesday, Friday, 10:00 AM – 6:00 PM Location: 2 W 45th Street, Suite 500, New York, NY 10036 Job Summary: We are seeking a friendly and organized receptionist to join our acupuncture and Traditional Chinese Medicine practice. The ideal candidate will provide excellent customer service, manage the front desk, and assist with administrative tasks to ensure smooth clinic operations. *** Retiree is welcome! Key Responsibilities: • Greet and check in patients warmly and professionally. • Schedule and confirm appointments. • Answer phone calls, emails, and patient inquiries. • Manage patient records and intake forms. • Process payments and maintain accurate records. • Maintain a clean and welcoming reception area. Qualifications: • Strong interpersonal and communication skills. • Proficiency in basic computer programs (e.g., scheduling software, email). • Highly organized and detail-oriented. • Previous experience in a medical or wellness office preferred. • Interest in acupuncture or holistic health a plus.
Key Responsibilities: Clinical Duties: - Prepare examination rooms, ensuring cleanliness and readiness for patient appointments. - Assist healthcare providers during patient examinations and procedures. - Measure and document vital signs, including blood pressure, pulse, temperature, and weight. - Administer medications and vaccines as directed by providers and in accordance with regulatory guidelines. - Perform routine diagnostic tests, such as EKGs, phlebotomy, and specimen collection, ensuring proper handling and labeling. - Provide patient education on treatments, medications, and follow-up care instructions. - Maintain accurate and up-to-date patient medical records in compliance with HIPAA regulations. - Administrative Duties: - Greet and check-in patients, verifying demographic and insurance information. - Schedule patient appointments and manage the clinic’s calendar efficiently. - Answer phones, address inquiries, and relay messages to appropriate staff members. - Process referrals, prior authorizations, and insurance documentation. - Monitor inventory and restock medical supplies as needed. - Qualifications: - Certification: Active Certified Medical Assistant (CMA) certification from a recognized accrediting body (e.g., AAMA, AMT, NCCT, NHA). - Experience: Minimum of 2-3 years of hands-on experience in a clinical setting, preferably in Primary Care. - Education: High school diploma or equivalent; completion of an accredited medical assisting program. - Skills: Proficient in electronic medical records (EMR) systems, strong organizational and multitasking abilities, excellent communication and interpersonal skills. - Knowledge: Understanding of medical terminology, infection control protocols, and OSHA guidelines. - Physical Requirements: - Ability to stand, walk, and remain active for extended periods. - Capable of lifting up to 5-10lbs as required for patient care. - Manual dexterity to operate medical equipment and perform clinical tasks. Work Environment: Fast-paced clinical setting with direct patient interaction. - Occasional exposure to infectious diseases and bodily fluids, with appropriate protective measures provided.