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  • Head Maitre d'
    Head Maitre d'
    hace 12 horas
    $90000–$100000 anual
    Jornada completa
    Manhattan, New York

    About the Role The Head Maître d’ owns NORTE’s reservation book and leads the guest experience from the first request for a table through the end of the visit. This role combines commercial judgment, precise dining room management, and highly personal hospitality. Working closely with the General Manager, the Head Maître d’ builds demand, develops regular guests, and ensures the room feels exceptional every night. In preparation for our upcoming opening, this position requires participation in a mandatory training program. Key Responsibilities Strategic Floor & Reservation Management • Own table inventory, availability, seating plans, pacing, and turn times., • Manage cancellations, waitlists, last-minute requests, and walk-ins to make effective use of every service., • Protect the guest experience while making sound decisions about covers and revenue., • Balance regulars, first-time guests, VIPs, celebrations, and walk-ins throughout the room. Guest Relations • Recognize guests, anticipate preferences, and turn first visits into lasting relationships., • Maintain accurate guest profiles and visit history in Loyalist., • Build genuine relationships with regulars, concierges, and the New York hospitality community., • Handle sensitive requests and guest recovery with discretion, warmth, and sound judgment. Service Leadership • Partner with the General Manager on daily reservation priorities, VIP arrivals, pacing, and guest experience., • Communicate seating decisions and guest information clearly to the host and service teams., • Make timely decisions during service as conditions change., • Serve as a trusted point of contact and an informed presence in the dining room. Qualifications • Prior experience as a Maître d’, Head Maître d’, or Reservations Manager at a high-demand New York City restaurant., • Direct, hands-on ownership of the reservation book, table inventory, waitlist, VIP relationships, and service pacing., • Strong command of Resy or OpenTable and restaurant table management., • Demonstrated ability to recognize guests, build regular clientele, and make effective decisions under pressure., • Excellent communication, organization, discretion, and sound business judgment., • Required: Fluent in English and Spanish, with the ability to communicate effectively in both languages, • Strong social intelligence, presence, and emotional awareness in high-profile guest-facing environments, • Proven ability to handle confidential and sensitive guest matters with professionalism, discretion, and sound judgment, • Warm, polished, and hospitality-driven demeanor, with a genuine passion for creating memorable guest experiences., • High level of professionalism, confidence, and poise in fast-paced, high-demand restaurant environments, • Preferred: Experience with a hospitality CRM such as Loyalist and established relationships within New York City’s restaurant community. Physical Requirements • Ability to work standing and walking for extended periods of time, • Ability to move and lift items up to 40 lbs as needed Measures of Success Success will be evaluated through covers and occupancy, effective use of released inventory, waitlist conversion, repeat visits, growth of the regular guest base, guest recognition, revenue performance, and the quality of the dining room experience Compensation Details • Compensation: $90,000.00 - $100,000.00 annual salary, • Schedule: Full-time, • Benefits & Perks: Paid Time Off, Employee Discounts, Health Insurance

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  • Legal Personal Assistant
    Legal Personal Assistant
    hace 2 meses
    $22–$27 por hora
    Jornada completa
    Queens County

    Company Description McAdoo Estate Planning, LLC is a dedicated legal practice that specializes in providing comprehensive estate planning services. With a commitment to excellence, the firm assists clients in managing their assets, protecting their families, and planning for the future. Located in Mineola, NY, and Jamaica Estate, Queens, McAdoo Estate Planning, LLC is known for its client-focused approach and meticulous attention to detail. Our mission is to provide tailored legal solutions with a focus on trust, integrity, and professionalism. Role Description This is a full-time, on-site role for a Legal Personal Assistant based in Garden City, NY and Jamaica Estates, Queens. The Legal Personal Assistant will support daily operations by performing tasks such as managing the Founding Attorney's schedule, assisting her in preparing legal documents, overseeing diary management, and performing general clerical duties. The role requires close collaboration with the Founding Attorney to ensure smooth workflow and excellent client service. Qualifications Demonstrated experience in Personal Assistance and Diary Management Familiarity with legal practices, terminology, and Legal Document Preparation Strong Clerical Skills, including organization and attention to detail Exceptional time management and multitasking abilities Proficiency in office software, including Word, Excel, and legal management systems Strong written and verbal communication skills Knowledge of estate planning practices is a plus High school diploma required; additional legal or administrative certifications are a plus

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