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  • Ultimate Eyecare
    Optometrist
    Optometrist
    hace 8 días
    $60–$90 por hora
    Jornada parcial
    Great Neck

    We are a well-established eye care clinic committed to providing exceptional vision care and customer service. Our team is passionate about helping patients achieve their best eye health in a friendly and professional environment. Responsibilities: • Perform comprehensive eye exams, • Diagnose and manage ocular diseases and disorders, • Prescribe corrective lenses and contact lenses, • Educate patients on eye care and preventive measures, • Collaborate with other eye care professionals and staff Qualifications: • Doctor of Optometry (O.D.) degree from an accredited school, • Valid N.Yoptometry license, • Excellent communication and interpersonal skills, • Commitment to patient-centered care Benefits: • Flexible schedule, • Supportive work environment

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  • SouthEnd psychiatry
    Customer Support Agent
    Customer Support Agent
    hace 2 meses
    $26–$28 por hora
    Jornada completa
    East Bronx, The Bronx

    SouthEnd Psychiatry is a growing mental health practice dedicated to providing compassionate, accessible, and patient-centered care. We are seeking a Customer Support Agent to join our team. This role is the first point of contact for patients and prospective clients, ensuring a smooth and supportive experience from the moment they reach out. Key Responsibilities • Respond to patient inquiries via phone, email, and chat in a timely and professional manner., • Assist with scheduling appointments, verifying insurance, and updating patient records., • Provide information about services, treatment options, and policies., • Escalate complex concerns to clinical or administrative staff when necessary., • Maintain confidentiality in compliance with HIPAA and organizational policies., • Track and document all interactions accurately in the system., • Contribute to a positive and supportive patient experience. Qualifications • High school diploma or equivalent required; associate’s degree preferred., • 1–2 years of experience in customer service, call center, or healthcare support., • Strong written and verbal communication skills., • Empathy, patience, and professionalism when engaging with patients., • Ability to multitask, prioritize, and work independently in a remote setting., • Familiarity with healthcare or mental health services preferred., • Proficiency with scheduling systems, EMRs, or CRM tools a plus. What We Offer • Competitive hourly pay or salary, • Remote-friendly work environment, • Health, dental, and vision benefits (for eligible employees), • Paid time off and holidays, • Training and career development opportunities, • The opportunity to make a meaningful impact on patient care

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