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  • Quality Control Specialist
    Quality Control Specialist
    hace 15 horas
    Jornada completa
    East Bronx, The Bronx

    About the Company: Founded in 2008 by Ross Sapir, Roadway Moving is built on the core principles of accountability, kindness, generosity, and dedication. These values drive a culture of excellence, where our people—not just our trucks—set us apart in a crowded industry. We believe in investing in both our employees and our clients, fostering an environment rooted in respect, urgency, clear communication, and appreciation. At Roadway, we don't just move boxes, we move lives, and we do it with a commitment to making the experience remarkable for everyone involved. We are seeking a detail-oriented and customer-focused Field Quality Control Specialist and a Lead to ensure the highest standards are upheld on residential moves throughout the tri-state area. This role is responsible for visiting job sites, evaluating crew performance, and ensuring that all moving operations meet company expectations, safety standards, and client needs—particularly with high-profile clients. Key Responsibilities: • Conduct on-site inspections of packing, loading, unloading, and overall move execution, • Ensure all work meets company policies, customer expectations, and safety regulations, • Monitor crews in real time, offering support and resolving issues as they arise, • Deliver constructive feedback and on-the-spot coaching to moving crews, • Provide exceptional customer service and de-escalate issues professionally when needed, • Serve as a key point of contact for clients during move execution, especially high-profile individuals, • Maintain accurate records of job visits, client feedback, and quality metrics, • Collaborate with dispatch and operations to address issues and improve processes, • Identify recurring problems and recommend improvements to training or procedures, • Support new crew member training on quality standards, safety, and professionalism, • Generate reports if and when needed on the field performance Qualifications: • Prior experience in quality audit the moving industry, consumer service, or hospitality is needed, • Moving experience is required, • Strong customer service skills; ability to remain calm, courteous, and solution-oriented, • Must be comfortable dealing with high-net-worth and VIP clientele, • Clean driving record and valid driver's license (company vehicle provided), • Excellent communication skills (verbal and written in English), • Proven ability to assess team performance and give effective feedback, • Physically able to be on-site, including walking, lifting, and evaluating loading processes, • Strong organizational and problem-solving skills, • Strong attention to detail, • Tech-savvy and comfortable with basic reporting tools and mobile communication Salary depends on the level of role and experience: $23/h - 35/h This role may be filled at the Specialist or Lead level depending on experience and demonstrated capability. Note: The above description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. All personnel may be required to perform duties outside of their normal responsibilities due to the nature of work performed to accomplish Roadway Mover's mission. Roadway Movers, Inc. is proud to be an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Roadway Movers, Inc. makes hiring decisions based solely on qualifications, merit, and business needs at the time.

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  • Spa Operations Coordinator/Front Desk Manager (Part-Time)
    Spa Operations Coordinator/Front Desk Manager (Part-Time)
    hace 1 mes
    Jornada completa
    Morris Park, The Bronx

    Tones Day Spa is seeking a dependable and organized Spa Operations Coordinator to help create a smooth, relaxing experience for our clients. We are looking for someone with excellent customer service skills, a positive attitude, and the ability to take ownership of daily spa operations. What We're Looking For Reliable, punctual, and responsible Organized and able to multitask in a fast-paced environment Calm under pressure with strong problem-solving skills A team player who takes pride in their work Comfortable using computers and scheduling systems Bilingual (English/Spanish) is a plus This is a great opportunity for someone who enjoys working with people, values a peaceful work environment, and is looking for a flexible part-time schedule. Responsibilities Greet and check in clients with warmth and professionalism Manage appointments, phone calls, and client communications Coordinate therapists, treatment rooms, and daily scheduling Help maintain a smooth flow throughout the spa Prepare treatment rooms and keep supplies organized and stocked Assist with opening and closing procedures Support overall spa operations to ensure an exceptional client experience Preferred Experience Experience in any of the following is a plus: Hospitality Healthcare or medical offices Salons or spas Hotels Customer service roles Schedule Part-time Flexible shifts available Monday through Saturday Ideal for someone seeking extra income with a consistent schedule Why Join Tones Day Spa? At Tones Day Spa, we believe in creating a welcoming, peaceful environment for both our clients and our team. If you enjoy helping others and want to be part of a caring, supportive workplace, we would love to hear from you. To Apply: Please send your resume and a brief introduction about yourself to Tones Day Spa . We look forward to meeting you!

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  • Behavioral Health Counselor
    Behavioral Health Counselor
    hace 1 mes
    $40 por hora
    Jornada completa
    Manhattan, New York

    Job Overview We are seeking a passionate and dedicated Mental Health Counselor with a Master of Social Work (MSW) degree to join our dynamic team. In this vital role, you will provide comprehensive mental health services, including psychotherapy, crisis intervention, and case management, to diverse populations. Your expertise will help individuals navigate mental health challenges, develop coping strategies, and achieve their wellness goals. This position offers an exciting opportunity to make a meaningful difference in people's lives through compassionate care and evidence-based practices. Responsibilities • Conduct thorough intake assessments and diagnostic evaluations utilizing ICD-9 and ICD-10 coding systems to determine client needs and treatment plans., • Deliver individual, group, and family counseling sessions incorporating modalities such as cognitive behavioral therapy (CBT), psychodynamic therapy, art therapy, dance therapy, and applied behavior analysis (ABA)., • Implement crisis management protocols and crisis intervention techniques to support clients experiencing acute mental health episodes or trauma, including PTSD care and grief counseling., • Develop personalized treatment plans focusing on behavioral health issues such as addiction counseling, chronic pain management, gender issues counseling, and working with individuals with developmental disabilities or autism., • Maintain accurate medical documentation and medical records in compliance with HIPAA regulations; ensure timely updates using CPT coding for billing purposes., • Collaborate with multidisciplinary teams on inpatient and outpatient cases; participate in clinical research studies to enhance treatment approaches., • Utilize telehealth platforms effectively to provide remote counseling sessions while ensuring confidentiality and data security. Requirements • Master of Social Work (MSW) degree from an accredited institution; valid licensure as a Licensed Clinical Social Worker (LCSW) or equivalent., • Proven experience in mental health counseling within clinical settings such as hospitals, clinics, or outpatient programs., • Strong knowledge of psychotherapy techniques including motivational interviewing, behavioral therapy, psychopharmacology basics, and crisis management strategies., • Familiarity with ICD coding systems (ICD-9/ICD-10), medical terminology, and medical documentation standards., • Experience working with children, adolescents, geriatrics, or individuals with disabilities; including special education environments preferred., • Competence in handling complex cases involving trauma, PTSD, substance use disorders, or chronic pain conditions., • Excellent communication skills with the ability to engage clients effectively through direct support or telehealth services., • Ability to work collaboratively within multidisciplinary teams while maintaining confidentiality per HIPAA guidelines. Join us in delivering impactful mental health services that empower individuals toward healthier lives! We are committed to fostering a supportive environment where your skills can flourish—making a real difference every day through compassionate care and innovative practices. Pay: Up to $40.00 per hour Benefits: • Flexible schedule Education: • Master's (Required) License/Certification: • Certified Social Worker (Required) Work Location: Remote

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