Community work services jobs in Jersey City, NJCreate job alerts

We are looking for a dedicated and empathetic Customer Service Representative to join our team. In this role, you will be responsible for providing excellent customer support through various channels, such as phone, email, and chat. You will act as the first point of contact for customers, addressing inquiries, resolving issues, and ensuring customer satisfaction. The ideal candidate is a strong communicator, problem-solver, and thrives in a fast-paced environment. Key Responsibilities • Respond promptly to customer inquiries via phone, email, and chat. • Identify and assess customer needs to ensure they receive accurate solutions and information. • Handle and resolve customer complaints in a professional and timely manner. • Provide detailed information on products, services, and policies. • Process customer orders, forms, applications, and requests. • Keep records of customer interactions, transactions, and feedback. • Follow up with customers to ensure that they are satisfied with the resolution of their issues. • Collaborate with internal teams to improve customer service processes. • Maintain a positive, empathetic, and professional attitude toward customers at all times. Qualifications • High school diploma or equivalent (required); Associate’s or Bachelor’s degree (preferred). • Proven experience in a customer service or call center role. • Excellent verbal and written communication skills. • Strong problem-solving abilities with a customer-first attitude. • Proficiency with customer service software, CRM tools, and Microsoft Office Suite. • Ability to handle stressful situations with patience and professionalism. • Strong multitasking, time management, and organizational skills. • Flexibility to work in shifts (if required). Key Competencies • Empathy and emotional intelligence. • Active listening and interpersonal communication. • Conflict resolution and adaptability. • Attention to detail and accuracy. • Team player with a collaborative mindset

CoCo Fresh Tea & Juice is looking for Baristas to join our team in Jersey City, NJ. We are looking for a Barista to prepare and serve hot and cold beverages, including various types of coffee and tea. Barista responsibilities include educating customers on our drinks menu, making recommendations based on their preferences, up-selling special items and taking orders. To be successful in this role, you should have customer service skills and knowledge of how brewing equipment operates. You should be able to work various shifts. Note: this position’s compensation includes salary and tips. Ultimately, you’ll ensure an excellent drinking experience for our guests. MUST BE 18+ YEARS OF AGE Responsibilities Greet customers as they enter Give customers drink menus and answer their questions regarding ingredients Take orders while paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios) Prepare beverages following recipes Serve beverages and prepared food (e.g. cookies) to customers within the time limit Receive and process payments (cash and credit cards) Keep the bar area clean Maintain stock of clean mugs and plates Check if brewing equipment operates properly and report any maintenance needs Comply with health and safety regulations Communicate customer feedback to managers and recommend new menu items Skills Previous work experience as a Barista or Server a plus but not required Basic math skills including addition and subtraction Hands-on experience with brewing equipment operating with money-saving opportunities Flexibility to work various shifts including weekends and holidays Job Types: Part-time, Seasonal Pay: $16.00 per hour Expected hours: 12 – 15 per week Benefits: Employee discount Flexible schedule Paid sick time Paid training Referral program Shift: 8 hour shift Evening shift Morning shift Experience: Guest services: 1 year (Preferred) Barista experience: 1 year (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Ability to Commute: Jersey City, NJ 07302 (Required) Work Location: In person

Join Our Team as a Lash Expert and Esthetician at Luxe Lasherie Are you a skilled lash expert and esthetician looking to work in a welcoming and independent spa environment? We are seeking a talented professional to join our team and provide exceptional lash, brow, and skincare services to our valued clients. About Us: Luxe Lasherie is an independent spa dedicated to offering personalized lash, brow, and skincare treatments and services. We take pride in providing a warm and inviting atmosphere where clients can relax and rejuvenate while receiving top-notch esthetic services. Our spa focuses on delivering individualized care and achieving remarkable results for our clients. Position: We are currently seeking a skilled lash expert and esthetician to join our team. As a member of Luxe Lasherie, you will have the opportunity to showcase your expertise in lash extensions, lash lifts, brow treatments, and skincare procedures. Your role will involve building meaningful connections with clients, understanding their unique beauty needs, and providing personalized recommendations to help them achieve their desired look and skin health. Responsibilities: Perform a wide range of lash, brow, and skincare treatments, including lash extensions, lash lifts, brow shaping, facials, and other advanced esthetic procedures. Conduct comprehensive consultations to assess clients' needs and develop personalized treatment plans. Educate clients on effective beauty and skincare regimens and recommend suitable products for their at-home use. Maintain a clean and serene treatment room, ensuring a comfortable and professional environment for clients. Stay informed about the latest industry trends, techniques, and advancements in esthetics and lash artistry. Qualifications: Valid esthetician license in NJ. Proven experience as an esthetician and lash expert, preferably in a spa or similar setting. In-depth knowledge of lash, brow, and skincare treatments, products, and industry trends. Excellent communication and interpersonal skills. Passion for delivering exceptional customer service and ensuring client satisfaction. Ability to thrive in an independent and client-focused work environment. Benefits: Competitive compensation package, including base salary and commission. Opportunities for professional development and continued education in the field of esthetics and lash artistry. Supportive and collaborative work environment where your ideas are valued. Access to advanced skincare and lash products and equipment. If you are a dedicated lash expert and esthetician with a passion for beauty and a desire to make a positive impact on our clients' lives, we would love to hear from you. Join our team at Luxe Lasherie and be part of our mission to provide outstanding esthetic services in an Please send your resume and a cover letter detailing your experience and explaining why you would be a great fit for this position. Job Type: Part-time Pay: $16.00 - $20.00 per hour Expected hours: No less than 24 per week Benefits: Flexible schedule Schedule: 4 hour shift 8 hour shift Day shift Mondays, Tuesdays, Thursdays, Fridays Weekends as needed Supplemental Pay: Bonus opportunities Commission pay Tips Experience: Customer Service: 1 year (Preferred) License/Certification: Esthetician License (Preferred) Cosmetology License (Preferred) Work Location: In person

TOP FLOOR is committed to creating more financial opportunities for its clients, enabling them to make a positive impact on the world. We specialize in marketing and fundraising for top-tier nonprofit organizations. Our team of highly trained professionals focuses on long-term donor acquisition and retention, engaging potential donors directly with a personalized, human approach. In these unprecedented times, we strive to raise awareness about critical issues and inspire like-minded individuals to contribute to positive change. If you’re ready to be part of a dynamic team that makes a difference, TOP FLOOR could be the right fit for you! Role Description Practice and develop meaningful communication skills to represent clients - Execute marketing campaigns to drive sales and promote products/services - Engage with potential customers in a dynamic and personable manner - Build and nurture strong relationships with clients and potential donors - Collaborate with the marketing team to develop and implement impactful strategies - Provide valuable insights and feedback to enhance marketing and sales initiatives - Continue developing leadership skills by engaging in networking calls and training Requirements: - Excellent communication and interpersonal skills - Enthusiastic and results-driven attitude - Proven sales experience or a strong interest in developing sales skills (not required) Qualities of an ideal candidate: - Dependable - Excellent communicator - Student-Minded - Hardworking and self-motivated - Stands out from a crowd - Desire for professional success and career growth - Outgoing and personable - Fun, energetic, enjoys getting to know people - Competitive Relevant skills and qualifications: • Experience in public relations or marketing • Knowledge of social media management • Ability to work collaboratively in a team

Join our team at Reform Marketing as a Field Sales Representative and ignite your passion for marketing. As a pivotal member of our dynamic team, you'll embody our brand values, engage with our community, and drive impactful connections that resonate beyond expectations. We are looking for a charismatic and knowledgeable representative who embodies the essence of a company's values and mission. Open to serve as the face of the brand, engaging with consumers and the community through various channels such as events and direct interactions. Our primary goal is to build strong, authentic connections, increase brand awareness, and foster positive associations with the brand among target audiences. Event Managers are instrumental in driving brand loyalty and advocating for the company's products or services with enthusiasm and credibility. What will you be doing? Plan in-person events to attend and engage with the community. Plan, execute, and evaluate fundraising campaigns and events, including peer-to-peer fundraising and other special events. familiarize yourself with the clients. Ability to build relationships and answer questions to the public regarding the client. Should be able to work within a team and participate in community outreach and engagement. Explaining the client's mission and the positive impact the community may contribute to. Participating in ongoing training & development. Requirements: Physical ability to work on your feet Valid Driver’s license and personal transportation to the office Sales experience is preferred, but not required Execute marketing campaigns Liaise with customers to execute promotional events and campaigns Collaborate with the team to coordinate brand awareness and marketing efforts Reach the target audience through territory management Undertake individual tasks of a marketing plan as assigned Execute campaign presentations and maintain daily, weekly, and monthly targets Achieve monthly & weekly targets Benefits Base pay + Commission The ability for base pay raise after 30 days or less Promotion opportunities within 60-90 days Promotions from within. Opportunity to earn company trips and experiences Flexible schedule. Job Types: Full-time, Part-time, Internship Pay: $40,000.00 - $60,000.00 per year Expected hours: 25 – 48 per week Benefits: Flexible schedule Health insurance On-the-job training Opportunities for advancement Paid training Compensation package: Commission pay Weekly bonus Schedule: 10 hour shift 8 hour shift Monday to Friday Weekends as needed People with a criminal record are encouraged to apply Ability to Relocate: Jersey City, NJ 07306: Relocate before starting work (Required) Work Location: In person