Senior HR Operations Administrator
hace 3 días
Stamford
Job Description Company Overview: Steward Partners Global Advisory is an employee-owned, full-service leading independent private financial services firm, with professionals delivering multifaceted financial solutions and comprehensive service to our clients and their families. Steward Partners Global Advisory caters to family, institutional and multigenerational investors delivering comprehensive wealth planning and investment strategy implementation, professional asset management services, private banking, institutional consulting, international advisory and business solutions. We pride ourselves on delivering wide-ranging client service with an unwavering commitment to excellence. Position Overview: The HR and Workplace Operations Specialist serves as the first point of contact for clients, guests, and employees at our Stamford headquarters. This role provides essential administrative support across two key areas, Human Resources Operations and on-site office management. This dynamic role combines employee lifecycle coordination with daily HR and office operations, creating a comprehensive support function that keeps both our partners and workplace running smoothly. This is an ideal opportunity for a self-starter, detail-oriented and organized professional who is eager to build on foundational skills, while making an immediate impact across the organization. Duties and Responsibilities: Human Resources Operations • Execute and administer end-to-end employee lifecycle processes, including pre‑hire, onboarding, employee changes, and offboarding, performing all associated tasks, such as employment agreement and termination package preparation and distribution, HRIS/system updates, and all required communications., • Execute all employee change management activities, including processing internal transfers, title changes, compensation adjustments, and other employee status updates in accordance with established policies and procedures., • Provide HR service delivery support through HR email inbox and ticketing system management, responding to and handling inquiries, escalating as appropriate., • Respond to and manage employment‑related inquiries from external parties, including clients, creditors, and third‑party verification requests, such as employment questionnaires and surveys, in accordance with established guidelines., • Administer Department of Labor and unemployment‑related notices, claims, and information requests, including preparing documentation, updating systems, and submitting timely responses in compliance with applicable requirements., • Develop, document, and maintain standard operating procedures (SOPs) for HR and workplace operations processes to support consistency, accuracy, training, and knowledge transfer., • Serve as the first point of contact for benefits questions, partnering with our Professional Employer Organization (“PEO”) and HR team, as needed., • Support leaves of absence and time and labor tracking processes through documentation management, employee communication, and regular reviews., • Maintain accurate employee records in all HR systems through consistent monitoring and timely updates., • Prepare, maintain, and validate monthly HR reporting deliverables, including headcount, compensation, EEO, and organizational charts, ensuring ongoing accuracy and data integrity., • Support system configuration efforts and process improvements aimed at transitioning HR workflows from manual processes to automated, system‑driven solutions., • Handle sensitive employee data and records with confidentiality, accuracy, and professionalism., • Contribute to ongoing HR initiatives, projects, and process improvements, as assigned. Office Administration: • Welcome on-site employees and visitors with professionalism, creating positive first impressions and ensuring seamless office experiences., • Manage visitor access and building security lists, ensuring guests receive clear arrival instructions, and proper credentials., • Provide on‑site and administrative support for meetings, events, visitors, and special projects at the Stamford headquarters, including conference room booking and meeting management, support for internal and executive meetings, and conference room setup, in‑meeting refreshment coordination, and post‑meeting breakdown., • Manage office supply inventory and ordering, coordinating with vendors as needed., • Troubleshoot and escalate technology or facility issues, in coordination with internal teams and building management., • Receive, sort, and distribute incoming mail and packages to appropriate recipients, including opening office deliveries and ensuring timely distribution. Skills, Experience & Qualifications: • 5+ years of Human Resources operations/administration experience., • Bachelor’s Degree in HR or Business Administration or a related field preferred, or equivalent relevant experience., • Comfortable managing and navigating HR and workplace systems, with the ability to learn new platforms quickly., • Strong technological aptitude, with a demonstrated interest in leveraging automation and artificial intelligence to improve HR and operational processes., • Ability to help evaluate and support improvements to HR workflows, with an interest in transitioning manual, email‑based, and spreadsheet‑driven processes to system‑based solutions., • Advanced Microsoft Office (Excel, Word, Outlook and PowerPoint) skills., • Experience administering unemployment claims, Department of Labor notices, and employment‑related agency correspondence in accordance with established procedures., • Strong attention to detail and ability to manage multiple tasks with accuracy and efficiency., • Excellent written, verbal and interpersonal communication skills., • Highly organized with a proactive approach., • Ability to handle confidential materials in a professional manner., • Flexible approach with the willingness to take on new projects as necessary., • Highly service-oriented, comfortable communicating with all staff and visitors., • Team-oriented, flexible and eager to contribute to a collaborative environment. Reports To: Director of HR Operations Job Level: Associate Direct Reports: None FLSA Status: Non-Exempt Location: FT In-office role, Stamford, CT