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Job DescriptionWho Are We? The Americas Technical Support team provides technical application support to equities and derivatives customers and forms part of ION Markets global support team. The team is responsible for technical investigation, keeping customers updated and reporting potential software defects to Development teams. Technical Support also takes the lead in service restoration in the event of software or hardware failures, capacity planning and Business Continuity testing of the Hosted environment. Our team is faced-paced, keeping up with regulations and changes in technology. Role We are looking for Technical Support Analyst to focus on second-level technical application support. This is an excellent opportunity for a recent grad or someone with up to 3 years of experience. We have a growth culture from within and this role provides a career track for anyone who has an interest in technology, financial products, trading, client support, product management, or technical account management.Responsibilities • Investigates incidents assigned to them., • Prioritizes incidents and keep them up to date on the internal incident tracking system., • Communicates updates effectively and promptly to the client., • Builds up and maintains a knowledge of the software supported, including database structure and configuration files to assist in issue investigation., • Deals with unexpected events or failures which limit clients use of the supported systems, • Carries out application system checks, aiming to identify and resolve issues before they impact clients, • Develops strong working relationships with other departments to assist with the delivery of our service to clients, • Adheres to "best practice" and department procedures for client communications, incident progression and investigation, • Participates in the team shift patterns and assists with weekend work and out of hours escalation when requiredRequired Experience, Skills and Competencies, • BS in Computer Science, Computer Engineering, or equivalent degree., • Ability to read and understand code in one or more of the following: C++, TCL, UNIX/Shell Scripting. Exposure to Java or other mainstream programming languages would also be acceptable., • Have an enquiring mind with an analytical and proactive approach to problem solving, even when under pressure, • Good grounding in and desire to develop technical skills in areas such as database technologies and system performance., • Ability to troubleshoot and approach problem solving in a logical manner, • Technical Support Analysts need to be dynamic, resilient and objective, delivering rapid and accurate solutions to the incidents raised by customers, • Excellent written and verbal communication skills, • A confident and professional manner, • Able to manage own time and a changing workload, • Co-operative approach to working with team members and other departments, • Able to view situations from a customer perspective and act accordingly, • A strong desire to develop a deep understanding of financial markets and business flows and system functionality

Job DescriptionWho Are We? The Americas Technical Support team provides technical application support to equities and derivatives customers and forms part of ION Markets global support team. The team is responsible for technical investigation, keeping customers updated and reporting potential software defects to Development teams. Technical Support also takes the lead in service restoration in the event of software or hardware failures, capacity planning and Business Continuity testing of the Hosted environment. Our team is faced-paced, keeping up with regulations and changes in technology. Role We are looking for Senior Technical Support Analyst to focus on second-level technical application support. We have a growth culture from within and this role provides a career track for anyone who has an interest in technology, financial products, trading, client support, product management, or technical account management.Responsibilities • Lead projects and team members when needed., • Investigates incidents assigned to them., • Prioritizes incidents and keep them up to date on the internal incident tracking system., • Communicates updates effectively and promptly to the client., • Builds up and maintains a knowledge of the software supported, including database structure and configuration files to assist in issue investigation., • Deals with unexpected events or failures which limit clients use of the supported systems, • Carries out application system checks, aiming to identify and resolve issues before they impact clients, • Develops strong working relationships with other departments to assist with the delivery of our service to clients, • Adheres to "best practice" and department procedures for client communications, incident progression and investigation, • Participates in the team shift patterns and assists with weekend work and out of hours escalation when requiredRequired Experience, Skills and Competencies, • BS in Computer Science, Computer Engineering, or equivalent degree., • 5+ years of experience in application, technical support., • Some experience as a team lead is preferred, • Ability to read and understand code in one or more of the following: C++, TCL, UNIX/Shell Scripting. Exposure to Java or other mainstream programming languages would also be acceptable., • Have an enquiring mind with an analytical and proactive approach to problem solving, even when under pressure, • Good grounding in and desire to develop technical skills in areas such as database technologies and system performance., • Ability to troubleshoot and approach problem solving in a logical manner, • Technical Support Analysts need to be dynamic, resilient and objective, delivering rapid and accurate solutions to the incidents raised by customers, • Excellent written and verbal communication skills, • A confident and professional manner, • Able to manage own time and a changing workload, • Co-operative approach to working with team members and other departments, • Able to view situations from a customer perspective and act accordingly, • A strong desire to develop a deep understanding of financial markets and business flows and system functionality

Job DescriptionDescription: Software Support Technician - Entry Level Iselin New Jersey Software Support Technician- Entry Level WHO WE ARE: Celerant Technology Corporation is a leading provider of premium, advanced retail management software for retail organizations. Our software, developed in-house, manages all areas of the retail business including point of sale, inventory management, warehouse, distribution, allocation, e-commerce, sales back office, advanced reporting and more. We give retailers the capabilities necessary to run their operation both efficiently and profitably. Celerant is a successful software company that is rapidly expanding. The main headquarters are located in Staten Island, New York, as well as additional satellite offices in Georgia, Oklahoma, Texas and California. Celerant's staff consists of several departments including Marketing, Sales, Development, Quality Assurance Testing, Hardware, Implementation and Training, and Technical Support. For more information, visit us at . The ideal Technical Support candidate should be detailed orientated, possess the ability to work effectively with co-workers and end users, and exhibit outstanding customer service skills. RESPONSIBILITIES: • Answer phone calls and email inquiries from users and provide technical support/guidance to resolve issues., • Log all incidents into the department call tracking system as per departmental standards., • Assist in the creation of knowledge base articles as they pertain to the present and future environment, • Work on unresolved issues from evening and weekend shifts., • Escalate any possible wide spread issues to the Technical Support Manager as identified by e.g., high volume of calls pertaining to a similar issue, etc., • Support Implementation/Training Team with any customer issues. SKILL REQUIREMENTS: • BA or equivalent degree in Computer Science, Information Technology, or related field. • Basic SQL knowledge preferred., • Relational database experience is a plus. Requirements: RESPONSIBILITIES: • Answer phone calls and email inquiries from users and provide technical support/guidance to resolve issues., • Log all incidents into the department call tracking system as per departmental standards., • Assist in the creation of knowledge base articles as they pertain to the present and future environment, • Work on unresolved issues from evening and weekend shifts., • Escalate any possible wide spread issues to the Technical Support Manager as identified by e.g., high volume of calls pertaining to a similar issue, etc., • Support Implementation/Training Team with any customer issues. SKILL REQUIREMENTS: • BA or equivalent degree in Computer Science, Information Technology, or related field. • Basic SQL knowledge preferred., • Relational database experience is a plus.

A financial firm is looking for a Storage Engineer to join their team. This role is remote. Compensation: $200-250K Responsibilities: • Design, implement, automate and maintain global storage solutions, including SAN, NAS and local object storage and backup systems., • Monitor, analyze, and troubleshoot:, • Storage System storage performance and capacity issues., • Fabric Systems performance and capacity., • Configure and manage storage replication, snapshots, and cloning technologies., • Automate storage provisioning and DR failover with reporting and diagnostic upkeep., • Collaborate with infrastructure, network, database, and application teams to understand storage needs and ensure alignment with business goals., • Automate data protection and compliance checks., • Conduct regular audits of storage environments to optimize for performance, scalability and cost., • Develop and maintain documentation related to storage architectures, processes, and procedures., • Participate in on-call rotation and provide tier-3 support for critical storage-related incidents.Qualifications:, • Bachelor's degree in computer science, information technology, related field, or equivalent work experience., • 10+ years of experience in enterprise storage engineering and operations., • Deep technical knowledge in storage systems (e.g., Dell EMC, NetApp, Pure Storage, Hitachi)., • Deep understanding of protocols like iSCSI, NFS, SMB/CIFS, Fibre Channel, and object storage (S3, Swift)., • Strong Database Storage Engineering knowledge., • Strong understanding of application performance and recovery on large/small storage systems., • Strong background in automation is a must., • Strong understanding of performance metrics (e.g. IOPS, Latency, throughput)., • Experience in a high-performance environment including low latency database., • Experience with backup/recovery solutions (e.g., Rubrik and Veeam)., • Top level debugging skills, on Windows and Linux systems., • Knowledge of cloud storage services (Netapp StorageGrid AWS S3/EBS, Azure Blob Storage, Google Cloud Storage) and hybrid architectures., • Knowledge in security and data encryption methods and practices., • Excellent troubleshooting skills and a methodical approach to problem-solving., • Strong communication skills and ability to work collaboratively in a team environment.

Job Description Location: Roselle, NJ (Hybrid Tutoring) Posted: February 23, 2025 Type: Part-Time Tutor (College students or professionals with experience preferred) Availability: • Virtual: Monday–Thursday, 5:00–7:00 PM EST, • In-Person: Two days per week at our Roselle site (with potential travel to additional locations; mileage reimbursement provided for travel between sites) About Boxwood Learning Center, Inc.: Boxwood Learning Center is a growing nonprofit with a mission to support youth on their pathway to success. We provide mentoring, test prep, and life skills workshops for individuals who have left traditional schooling for various reasons. Position Overview: We are seeking a passionate instructor with strong technology skills to teach Adult Education classes. The instructor will help students prepare for their High School Equivalency exams (GED/HiSET) and transition to college or a career. Candidates should be proficient in tutoring at least two (2) of the following subjects: Science, Language Arts, Reading, and Math. Key Responsibilities: • Deliver engaging instruction in a virtual and in-person setting., • Use online learning platforms and digital tools to enhance student engagement., • Adapt and differentiate instruction to meet diverse learning needs., • Follow established curricula, grading standards, attendance policies, and assessments., • Maintain legal and ethical compliance in all instructional activities., • Provide test prep support across all required subjects. Qualifications: • Minimum of 3 years of tutoring or instructional experience (preferably in Adult Education, High School Equivalency, or high school-level subjects)., • Strong digital and technology skills; experience teaching remotely via Zoom or Google Meet., • Must have a personal computer or laptop for virtual instruction., • Available for weekend, afternoon, and/or evening sessions., • Ability to pass a background check., • Bachelor’s degree preferred. Compensation: • Starting at $25 per hour, • Up to 20 hours per week How to Apply: Please send your resume and cover letter to . Include a list of at least two (2) professional references with contact information. Qualified candidates will be invited for an interview. Join us in making a meaningful impact on the youth of Union County! Website: | Phone: 908-241-6862 Work Location: Hybrid (In-Person & Remote) | Roselle, NJ 07203