Position Summary: We are seeking a friendly, detail-oriented individual to join our team as a Florist/Front Desk Associate. This dual role combines creative floral design with excellent customer service and administrative support. You will assist in daily floral operations, greet customers, answer inquiries, and ensure smooth front desk operations. Key Responsibilities: Floral Design & Shop Duties: Create, arrange, and maintain floral designs according to shop standards and customer requests. Care for flowers and plants (watering, trimming, conditioning, and monitoring inventory). Assist with unpacking, processing, and stocking floral shipments and supplies. Prepare arrangements for walk-in orders, deliveries, events, and special occasions. Keep the floral workspace clean, organized, and presentable. Front Desk & Customer Service: Greet and assist customers in person, over the phone, and via email. Provide product knowledge, help customers select flowers, and take custom orders. Process transactions (cash, credit card, POS system) accurately. Schedule and coordinate deliveries; communicate with drivers and customers. Answer general inquiries and resolve customer concerns in a professional manner. Administrative & Support: Maintain records of orders, invoices, and payments. Manage front desk organization, including phones, emails, and appointments. Assist with marketing efforts (social media updates, promotions, window displays). Support the team with other shop tasks as needed. Qualifications: Previous experience in floral design or customer service preferred (training available). Strong communication and interpersonal skills. Ability to multitask and stay organized in a fast-paced environment. Basic computer and POS system knowledge. Attention to detail with a creative eye for design. Flexible schedule, including weekends and holidays as needed. Ability to lift up to 25 lbs and stand for extended periods. Work Environment: Creative and customer-focused setting. Hands-on role with a mix of design, customer service, and administrative duties. Collaborative team environment with opportunities to learn and grow.
Registered Nurse Responsibilities: • Maintaining accurate, complete health care records and reports., • Administering medications to patients and monitoring them for side effects and reactions., • Prescribing assistive medical devices and related treatments., • Recording patient vital signs and medical information., • Monitoring, reporting, and recording symptoms or changes in patient conditions., • Administering non-intravenous medications., • Assessing, implementing, planning, or evaluating patient nursing care plans by working with physicians., • Modifying patient health treatment plans as indicated by patient conditions and responses. Registered Nurse Requirements: • Bachelor degree in nursing., • Current NJ State licensure as a registered nurse and BLS certification required., • American Heart Association BLS/CPR, • Ability to effectively communicate with patients, families and physicians, • Basic computer skills., • Professional, friendly attitude., • Experience in home health care., • Experience in emergency room or intensive care.
Janus Property Company, an extraordinary Harlem-based affordable housing and commercial development and management company, is seeking a Staff Accountant. We have an immediate opening for a professional to assist in all aspects of bookkeeping and accounting for our properties. Responsibilities include: · Assist the Controller in all bookkeeping and accounting functions including bank reconciliations and entering invoices and rent payments into MRI software. · Supervise the bookkeeper to confirm correct codes are used for payments and correct and timely deposits of AR. · Under the direction of the Controller, enter Journal Entries and Accruals to allow timely issuance of monthly Profit + Loss statements. · Perform allocations of expenses among entities by creating and maintaining Excel spreadsheets. · Carefully maintaining books of various entities to differentiate between ownership companies accurately. · Assist in the preparation of quarterly reports to lenders and partners. · As directed by the Controller, work with outside accounting firms for annual compilations or audits. · Special projects relating to real estate: RPIE’s and Tax Certs, for example. · Work with Property Management staff on the tracking of insurance coverage required of contractors and commercial tenants. Janus brings institutional capital and expertise to New York’s low- and moderate-income neighborhoods and is committed to excellence in everything we do. We currently own and manage almost 400 units plus over 650,000 square feet of commercial space. We are seeking honest, hard-working, knowledgeable and intelligent candidates with good computer and analytic skills, the ability to execute a broad range of tasks efficiently and meticulous attention to detail. Experience in proprietary real estate software such as MRI or Yardi or similar software is required. Seeking candidates with 3 to 5 years’ experience in real estate bookkeeping and accounting. The ability to draft form letters and use Microsoft Word, as well as spreadsheets on Excel, is important.
💎 Hiring Now – Jewelry Business in NYC! 💎 Looking for an assistant to work in our wholesale jewelry business. ✅ Must know computers (Excel, email, etc.) ✅ Experience in office/jewelry work is a plus ✅ Friendly, reliable, willing to learn 📍 Job in New York City, New York 💼 Full-time
All the tasks will be done in person in NYC. I need help with customer service, recruiting salespeople, computer work, and marketing for my three construction businesses.
At CCA, we are committed to fair transparent pay, and we strive to provide competitive market-informed compensation. The successful candidate's salary is determined by the combination of knowledge, skills, competencies, experience and geography. Our goal is to continue to make CCA one of the most desirable nonprofit places at which to work, and in part, recognize the importance of work-life balance. Position Summary: Job Summary: The Receptionist greets all CCA participants, visitors, vendors and staff, handles appointment scheduling, check-ins, payments and helps participants navigate CCA’s office. The receptionist provides general office support to all programs within the 25 Chapel Street office with a variety of clerical activities and related tasks like answering incoming calls, directing calls to appropriate staff, mail distribution, and similar clerical duties as assigned. Direct Supervisor: Manager of Operation and Human Resources Responsibilities: Greet staff, visitors, vendors and participants, checking participants in for appointments per front desk established procedure, and providing all visitors/vendors an attestation form with HIPAA Confidentiality Statement. Assist participants in scheduling and rescheduling appointments and provide reminders of upcoming appointments. Answer telephone calls, routing calls to the appropriate person. Facilitate participant referrals and admissions by collecting information via telephone or in- person. Update participant demographic information in the electronic health record information. Collect and reconcile payments from participants, where applicable following established procedures. Be a point of contact for participant and visitor questions, providing answers directly or directing them to the right resource. Provide Metrocards to eligible participants. Provide coverage for other clerical duties as needed. Participate in staff meetings, supervisory meetings, and training. Identify and report opportunities to improve the quality of care, staff effectiveness, and participant satisfaction. Word process reports, memoranda and correspondence. Purchases Orders for medical and office supplies. Create IDs and replacement IDs Reminding participants when their insurance expires. Conduct timely reviews of staff credentials in Streamline Verify to ensure proper credentialing verification Manage the Public Transport Automated Reimbursement (PTAR) process, submitting required reports and addressing issues. Run Central Registry Report Add and Discharge participants. Medical Dispensing Report from eCR once per week every week. Assist with Insurance Verification Supervise reception area. Maintain a clean, welcoming and comfortable environment. Receiving and sorting daily mail and packages. Uploading photo to EHR Member of CCA Office Safety Committee. Perform data entry or other administrative tasks as assigned. Qualifications: High School Diploma or GED Associate's/Bachelor's degree. (Related experience will be considered in lieu college degree) 3+ years of experience in a front desk / receptionist role required. Experience with Electronic Health Records preferred. Commitment to and experience in working with adults with diverse cultural backgrounds who are involved, or at risk of involvement, with the criminal/juvenile justice system, HIV/ AIDS, or substance abuse. Exemplary customer service skills. Strong organizational and attention to detail skills Computer Skills required Bilingual in English and Spanish preferred. Experience in a receptionist role of a busy healthcare clinic is desired. ALL APPLICANTS MUST SUBMIT COVER LETTER WITH RESUME. 12 paid holidays per year 20 days of earned time off (ETO) for full-time staff, with the ability to use it after 90-days of employment. Time off is earned starting on your first day. 7 days of paid sick time 100% paid family leave 3% retirement contribution regardless of employee contribution, applicable to salary after the 1st 6 months of employment Public Service Loan Forgiveness (PSLF) Program
We are looking for candidates for our luxury condominiums and complexes. We strive to provide the best people for our clients needs in some of their most prestigious buildings! Duties will include but are not limited to: Meeting, greeting and directing residents and guests. Verifying and recording visitor information. Answering calls professionally and assists callers with directions or instructions for the building. Receive and process incoming mail/packages. Monitor lobby traffic and alert residents to arriving guests and deliveries. Maintain logbooks for visitors and contractors Qualifications: Proven customer service experience Detail oriented Professionalism Friendly/outgoing and personable Basic computer and typing skills-
Assistant Store Manager – Retail Shop We are a busy and well-established retail store seeking a dedicated professional to assist with store management and daily operations. This is a long-term, stable position with training provided, offering the opportunity for growth into a full-time role. We are prepared to hire immediately for the right candidate. Position Details: Hours: 25-30 hours per week to start, with potential for full-time after the introductory period Schedule: Flexibility required, weekends, and closing shifts (store is open 7 days a week) Compensation: Commensurate with experience Key Responsibilities: Deliver outstanding customer service and support in a retail setting Assist in overseeing store operations, ensuring smooth daily functioning Perform administrative tasks with accuracy and efficiency Support sales floor activities and guide customers in selecting products Take on store management responsibilities as assigned Qualifications: Knowledge of holistic healing and wellness supplies—or the ability to learn quickly Prior supervisory or management experience-required Strong retail sales and customer service background (minimum 2 years preferred) Proficient with computers and retail-related software Administrative experience (2 years preferred) Bilingual in Spanish (highly desirable) Valid driver’s license and reliable transportation (preferred, for occasional errands) How to Apply: Please respond to this posting with your name and availability for immediate consideration. Selected candidates will be contacted to schedule phone interviews. When applying, please include answers to the following: Do you have knowledge or experience with candles, herbs, oils, or other related supplies? Do you have retail sales experience? If so, how many years? Do you have schedule flexibility, including evenings and weekends? Do you have a valid driver’s license and access to a personal vehicle? Would you be able to assist with errands if needed?
Bibs Auto Parts is looking to hire a front desk receptionist. Duties include answering phones, dispatching calls, scheduling pick ups, giving price quotes and ordering parts. Must have experience/knowledge of the Automotive Industry Other Job Requirements: Computer literate Valid NJ driver licenses Must posses signs of organizational skills Multi language skills are an asset. Must be able to follow direction Punctuality is required. Hours: 5-6 days per week with alternating Saturdays Monday- Friday 8am-5:30pm & Saturdays-8am-2pm (alternate)
Job description About Us: Experience the epitome of luxury and wellness at our prestigious boutique spa nestled in the heart of New York City. We are dedicated to providing our discerning clientele with an unrivaled escape into tranquility, where every visit is an exquisite journey of rejuvenation and relaxation. Join our team and be part of an elite oasis of serenity and sophistication. Job Description: As a Receptionist / Guest Services Coordinator at our luxury spa, you will be the first point of contact for our valued guests, ensuring that their experience is nothing short of extraordinary. Your impeccable professionalism, warmth, and attention to detail will set the tone for their visit. Key Responsibilities: • Welcome and greet guests with a genuine, friendly demeanor, providing a warm and luxurious first impression., • Assist guests with check-in and check-out procedures, ensuring a seamless and hassle-free experience., • Schedule appointments and coordinate spa services for guests, demonstrating an understanding of their unique preferences and needs., • Handle phone and email inquiries, providing accurate information and reservation assistance., • Maintain a tidy and aesthetically pleasing reception area, reflecting the spa's commitment to excellence., • Collaborate with spa staff to ensure a synchronized and exceptional guest experience., • Address guest feedback and requests promptly and professionally, striving to exceed expectations., • Uphold the highest standards of confidentiality and professionalism. Qualifications: • Previous experience in a similar role within the hospitality, luxury, or spa industry is preferred., • Exceptional interpersonal and communication skills., • Impeccable grooming and presentation., • Proficiency in appointment scheduling software (booker) and basic computer applications, • Experience with Clover, our payment processing system is preferred., • A passion for delivering exceptional guest experiences., • Ability to multitask in a fast-paced environment. Flexibility in scheduling, including evenings and weekends. Benefits: • Competitive compensation and bonus opportunities., • Access to our world-class spa and wellness facilities., • Ongoing training and development to enhance your skills., • A supportive and professional team dedicated to your success. If you are a poised, enthusiastic individual with a passion for providing unparalleled guest service in a luxury environment, we invite you to join our team and be part of a world where relaxation and sophistication meet.
Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager Your Focus Immediately greet guests and offer to assist with their needs. Register and assign guests to hotel rooms. Establish methods of payment and verify credit. Make and confirm reservations. Compute bills, collect payments, and make change for guests. Transmit and receive messages, using telephones or the PMS system. Respond to guest requests in a timely manner. Receive and resolve guest complaints, elevating to supervisor if necessary. Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms. Perform bookkeeping activities, such as balancing accounts and conducting audits. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods. Ensure overall guest satisfaction. Perform other duties as requested by management. Your Background and Skill High School diploma or equivalent preferred. Previous customer service experience or equivalent training required. Knowledge of PMS systems preferred. HHM Hotels Benefits and Perks Competitive wages for full time and part time opportunities Medical, Dental and Vision Health Insurance Paid Time Off 401k Company Match Daily Pay Free Basic Life Insurance 24/7 access to TELUS Health, a confidential work-life resource. Travel Discounts Commuter Transit and Commuter Parking Benefits Employee Assistance and Wellness Program Educational/Professional Development Referral Bonus Program Work Environment and Context Work schedule varies and may include working on holidays, weekends and alternate shifts. Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It Managed by HHM Hotels
Job Summary: The Assistant Manager is responsible for the day-to-day operations of the kitchen, ensuring high-quality food preparation, efficient service, and adherence to food safety standards. This role requires a strong understanding of kitchen dynamics, excellent leadership skills, and the ability to maintain a positive and productive work environment. The Kitchen Lead will oversee kitchen staff, manage inventory, and contribute to menu development, all while upholding the restaurant's commitment to customer satisfaction and operational excellence. Responsibilities: Kitchen Operations: Oversee and participate in all aspects of food preparation, including prepping, cooking, assembly, and presentation, ensuring consistency and quality Manage kitchen flow during peak hours to ensure timely service and maintain customer satisfaction Ensure all food items are prepared according to recipes, portion sizes, and quality standards Monitor food inventory, place orders, and minimize waste through proper handling and storage Conduct regular quality and safety checks on ingredients and finished products Maintain a clean and organized kitchen environment, adhering to company and NYC DOH regulations Team Leadership & Training: Train new kitchen staff on food preparation techniques, kitchen procedures, and safety protocols Supervise and motivate kitchen staff, fostering a positive and collaborative team atmosphere Delegate tasks effectively and ensure all team members understand their responsibilities Provide ongoing coaching and feedback to improve staff performance Assist in scheduling kitchen staff to ensure adequate coverage Inventory & Cost Control: Monitor food costs and actively work to reduce waste and optimize inventory levels Conduct regular inventory counts and reconcile with sales data Identify opportunities for cost savings without compromising quality or availability of ingredients Food Safety & Compliance: Ensure strict adherence to company and NYC DOH regulatory guidelines Implement and maintain proper food handling, storage, and temperature control procedures Maintenance & Equipment: Perform routine checks on kitchen equipment and report any malfunctions or maintenance needs Ensure all kitchen equipment is cleaned and maintained properly Customer Service: Address customer feedback related to food quality or preparation in a professional and timely manner Collaborate with front-of-house staff to ensure a seamless dining experience Qualifications: Proven experience (2 years) as a Kitchen Lead, Supervisor, or similar role in a restaurant setting In-depth knowledge of food preparation techniques, cooking methods, and kitchen equipment Solid understanding of food safety principles and practices Strong leadership, communication, and interpersonal skills Ability to work effectively in a fast-paced environment and manage multiple tasks simultaneously Excellent problem-solving and decision-making abilities Flexibility to work various shifts, including evenings, weekends, and holidays Basic computer skills for inventory management and scheduling Physical Requirements: Ability to stand for extended periods and lift up to 50 pounds Manual dexterity and coordination to operate kitchen equipment Education: High school diploma or equivalent required New York City Department of Health Food Handler’s Certificate required Culinary degree or certificate is a plus
Excellent computer skills, understands social media, able to work with all social media, excellent at learning new tasks.
Currently, we are planning to develop a new rental platform that integrates AR/VR and web3 technologies, and hiring some development team for this. Rental Platform aims to revolutionize the rental property market by integrating cryptocurrency payments into a secure, scalable platform that simplifies transactions for property owners and tenants. • Responsibilities Write clean and efficient code for our real estate rental Web3 platform. Develop new features and improve existing functionality. Collaborate with team members to meet project goals and standards. Test and help launch new products and features. Review code and provide feedback to team members. Monitor platform performance and make improvements as needed. Gather user feedback to enhance the platform experience. Keep up-to-date with the latest trends in blockchain and real estate technology. • Qualifications Bachelor's degree in Computer Science or a related field. Experience in blockchain or Web3 development(Knowledge of smart contract programming, especially in Solidity) Experience with front-end technologies like React or Next Experience with building decentralized applications (dApps). Good problem-solving skills and teamwork ability. Awareness of security practices in blockchain projects. Basic understanding of the real estate market is a plus. Ability to manage multiple tasks and meet deadlines. • Salary $ 8,000 ~ $10,000 / month
About Us: At Phoenix Consulting, we are committed to delivering outstanding service and creating exceptional experiences for our customers. We believe that great customer support is key to building long-lasting relationships, and we're looking for a passionate, solution-oriented Customer Service Representative to join our growing team. Key Responsibilities: Respond to customer inquiries via phone, email, live chat, or social media in a timely and professional manner Resolve product or service issues by clarifying complaints, determining the cause, and identifying solutions Maintain detailed and accurate records of customer interactions in our CRM system Collaborate with other departments to ensure customer needs are met Stay updated on product knowledge, company policies, and industry trends Qualifications: High school diploma or equivalent (associate or bachelor's degree is a plus) Previous experience in a customer service role preferred Strong communication, problem-solving, and interpersonal skills Ability to multitask, prioritize, and manage time effectively Proficiency with computers, CRM software, and basic office tools What We Offer: Competitive pay and benefits Opportunities for growth and advancement A supportive, team-oriented environment Flexible scheduling options [if applicable] Paid training and ongoing development
Customer Service, take out, use of POS computer and app tablets.
Handle day-to-day office management tasks in a small, supportive environment. Manage property records, digital files and documentation Strong knowledge of bookkeeping and QuickBooks Perform accurate bank reconciliations and financial record-keeping Solid computer skills and comfort working with digital systems. Direct involvement in property management operations.
We are a clean tech as a service company working with world-famous names in multiple industries, providing environmentally preferable cleaning, maintenance, sanitizing and disinfecting products and technologies. Our program eliminates large volumes of plastic, toxic chemicals and carbon emissions to mass consumers in our space and has a beneficial, triple bottom line impact. Our disruptive and innovative model has captured the attention of some of the biggest names in business. Our company is a certified B Corporation; a values-based, mission-driven business that operates according to the principles of sustainability and integrates these into daily decision making and sales. We provide a dynamic, open, exciting work environment providing many opportunities to learn new elements of business and sustainability. Communication is the key to happiness for us and we thrive on employee questions, suggestions, and feedback. We have an immediate opening for a coordinator level position, with possible remote working days as an Operations Specialist with an opportunity to advance, whose primary responsibilities include: • Work & communicate with equipment and parts vendors, • Processing parts & service requests from field techs & customers, • Ordering parts and equipment, • Receiving parts orders into inventory, • Manage Equipment inventory levels & par stocks at HQ and around the U.S., • Shipping and tracking orders, • Track shipments, • Assist with fulfillment and receiving teams, • Using company’s CRM - customer, service & parts tracking software, • Support service techs on installations and servicing customers on equipment Preferred & Required Skills • Eager, team player, • Strong computer skills in Google suite, Microsoft office, • 1 year Customer Service or Operations experience - preferred, • Strong attention to detail, • Bilingual English/Spanish preferred, • Legal right to work in the U.S. Compensation • $50K per year, with salary review in 6 months, • Health Benefits after 3 months, • 15 days PTO, • Employee Stock Ownership Plan > 1 year full time employment Please submit a resume and cover letter to apply. Our company is an Equal Opportunity Employer. All activities of the company are administered without regard to Race, Color, National Origin, Sex, Disability, Age, Political Beliefs, or Religion in accordance with Federal/State laws and regulations pertaining thereto
Harmony Suites in Secaucus, NJ is hiring a Front Desk Agent to join our friendly and professional team! We are looking for a responsible, well-groomed, customer-focused individual with good communication skills to assist with front desk operations. Responsibilities: • Greet and assist guests in a warm and professional manner, • Greet and assist guests in a warm and professional manner, • Handle check-in and check-out processes efficiently, • Manage phone calls, reservations, and guest inquiries, • Provide information about hotel services and local attractions, • Ensure the front desk and lobby areas remain clean and organized Requirements: • Basic computer knowledge, • Flexible to work morning, evening, and weekend shifts, • Good communication and interpersonal skills, • Well-groomed appearance is mandatory, • Dress Code: Black blazer, black pants, white shirt, black or blue tie, and black shoes.
We are seeking an organized Appointment Coordinator to join our team. The ideal candidate will play a crucial role in supporting Asian speaking clients, outreaching and scheduling field service appointments and collecting /verifing data to ensure a smooth flow of operations and provide excellent customer service. NO SELLING! This position requires strong administrative skills, familiarity with medical terminology, and the ability to handle multiple tasks efficiently in a fast-paced environment. Duties Outreach and Schedule appointments Handle incoming calls and inquiries with professionalism, providing information and collectaing information. Maintain accurate documentation. Utilize computerized systems for appointment scheduling and management. Conduct follow-up calls to remind patients of upcoming appointments or necessary documentation. Qualifications Familiarity with medical terminology and coding practices is highly desirable. Strong organizational skills with the ability to manage multiple tasks simultaneously. Proficient in using computer systems for scheduling and record keeping. Excellent communication skills, both verbal and written, to interact effectively with patients and staff. Ability to work independently as well as part of a team in a dynamic environment. We look forward to welcoming an enthusiastic Appointment Coordinator who is committed to enhancing patient experiences through effective appointment management. Job Type: Temporary Pay: $16.50 - $17.00 per hour Expected hours: 20 – 40 per week Benefits: Work from home Work Location: Remote
I need files digitized so I can use my embroidery machine
About Us: Veronica De Piante is an emerging luxury fashion boutique located on Madison Avenue, offering a curated collection of sophisticated, high-end apparel. We pride ourselves on delivering a personalized shopping experience, characterized by impeccable service and attention to detail, catering to a discerning clientele. As we continue to grow, we are looking to expand our team with passionate and customer-focused individuals who can contribute to the continued success of our brand. Position Overview: As a Client Advisor at Veronica De Piante, you will play a crucial role in providing a high level shopping experience to our valued clients. You will be responsible for building and maintaining relationships with our clientele, offering expert style advice, and ensuring exceptional customer satisfaction. This role requires a deep understanding of luxury fashion, outstanding communication skills, and a passion for delivering unparalleled service. If you are enthusiastic about joining a growing startup in the luxury fashion space and have a passion for exceptional service, we encourage you to apply and be a part of building something special at Veronica De Piante. Key Responsibilities: Offer personalized, one-on-one styling consultations, ensuring each client enjoys a tailored and memorable shopping experience. Build and nurture long-term relationships with clients to foster loyalty and repeat business. Stay up-to-date with the latest fashion trends, product knowledge, and brand offerings to assist clients effectively. Meet individual sales targets and actively contribute to the boutique’s overall performance. Maintain expert knowledge of the Veronica De Piante product line, including fabrics, styles, and design details. Provide exceptional after-sales service, ensuring follow-up on client purchases and addressing inquiries with professionalism. Assist with visual merchandising, ensuring displays reflect the brand’s aesthetic and are always organized. Collaborate closely with the sales team in this startup environment, ensuring efficiency and a supportive, harmonious atmosphere. Manage boutique operations such as opening and closing the store at appropriate times. Keep track of client preferences, upcoming events, and exclusive offers to provide personalized recommendations. Process transactions, handle inventory, and manage client records using store management systems. Qualifications: Strong interpersonal and communication skills with an ability to engage and influence high-net-worth individuals. Passion for fashion with a deep understanding of luxury brands, trends, and craftsmanship. Excellent organizational skills and attention to detail. Ability to thrive in a fast-paced environment while delivering a high standard of customer service. A self-starter who is motivated to meet and exceed sales targets. Proficient with Shopify and basic computer applications.
Maxus Group is a leader in delivering premier talent and technology solutions, providing world-class support anytime, anywhere. Our integrated service lines allow us to understand our clients' unique needs better, enhancing overall satisfaction across various disciplines. Summary We are seeking an IT Technician to join our dynamic team at Maxus Group. In this role, you will be responsible for providing top-notch technical support and ensuring the efficient operation of computer systems. Your contributions will be vital in maintaining our commitment to exceptional service delivery. Responsibilities Handle incoming issues and requests to the Service Desk (help desk) via ticketing system (JIRA), email, phone, and in-person. Handle incoming support calls by asking proper questions to the end user, gathering enough detail to understand the priority of the issue and the impact to their organization. Provide end users with timely updates regarding their issues and requests. Provide end user support for Microsoft applications such as PowerPoint Provide users with support for Panopto, which is a video recording and sharing platform. Support end users with ZOOM meetings and recordings Upload ZOOM recordings into Panopto Conduct regular system checks and updates to maintain optimal performance of IT infrastructure and equipment. Requirements Experience as an IT Technician or similar role in a technical support capacity Intermediate knowledge of computer hardware, software, and operating systems (Mac OS, Windows) Familiarity with help desk software and ticketing systems like Jira a plus (will Train) Excellent problem-solving skills with a customer-oriented approach An understanding of Panopto a plus but will train Basic understanding of operating and troubleshooting Crestron touch panels and controllers Familiar with ZOOM, creating and recording Meetings Ability to work effectively and efficiently in a team environment. Excellent communication skills (verbal and written) Must have excellent people skills Possess intermediate task management skills If you are passionate about technology and eager to make a difference in a supportive environment, we invite you to apply today to join the Maxus Group team! Job Type: Contract Pay: $20.00 - $25.00 per hour Expected hours: 40 per week Benefits: 401(k) Dental insurance Flexible spending account Health insurance Life insurance Paid time off Vision insurance Schedule: 8 hour shift Monday to Friday Work Location: In person