Customer care representative jobs in Newark, New Jersey - Page 4Create job alerts

Job DescriptionBenefits: • License reimbursement, • 401(k), • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off This is a great opportunity for someone who enjoys sales, values meaningful connections, and is committed to professional development. Those who excel will find opportunities to take on greater responsibility and advance within the agency. RESPONSIBILITIES: • Prospect and connect with potential customers to expand the agencys reach., • Provide clear explanations of insurance options, helping customers make informed decisions., • Nurture long-term relationships through consistent follow-up and customer care., • Manage customer files accurately and handle policy servicing needs.QUALIFICATIONS:, • Confident communicator with strong relationship-building skills., • Background in sales or customer service is preferred but not required., • Self-motivated, goal-oriented, and eager to achieve results., • Organized and able to manage multiple tasks effectively.

Job DescriptionCompany Description At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to the market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us! Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA. Job Description We are hiring an Oncology Sale Representative to support the launch of a newly approved targeted therapy for lung cancer! The Oncology Sales Representative will be responsible for selling a newly approved oncology product to oncology practices in an assigned geographic territory. Our representative will be providing value by engaging Oncologists, Oncology Nurses, office staff and pharmacists in face-to-face discussions. The Oncology Sales Representatives will develop and maintain relationships with Health Care Providers by educating about our client’s oncology product and its approved indications as well as the support services offered by our client for cancer patients. Oncology Sales Representatives are expected to possess a high knowledge level of the product, disease state, the customers and territory. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Create, build, and maintain relationships and regular communication with physicians and key thought leaders in the US., • Utilize the customer relationship management system to keep call records including account planning., • Ensure a high level of expertise and customer service is delivered to all customers., • Responsible for collaborating effectively and mobilizing all appropriate resources., • Communication Skills: Good communication skills providing the product scientific information to healthcare professionals, oncologists, and other key stakeholders., • Adaptability to Oncology Advances: Complete training to understand the disease state and positioning of our client’s product., • Travel to Medical Offices and Hospitals (80%) some overnight travel may be necessary, • Hours (40 Hours per week potentially including weekend medical meetings) #LI-CG1 Qualifications MINIMUM KNOWLEDGE, SKILLS AND ABILITIES: The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required. • BA/BS from an accredited college or university required - focus in business, life science, or clinical degree preferred, • Minimum of 3 years of previous pharmaceutical, medical device, and medical sales experience with at least 1 year in oncology experience with an understanding of the integrated oncology network., • Consistent track record of quantifiable/documented sales accomplishments is preferred, • Demonstrated ability to plan, analyze and act upon sales data within an assigned geography, • Solid and persuasive business communication with physicians and providers, • Ability to work independently and exercise good business judgment and discretion and to analyze and address territory opportunities, • Familiarity with a Sales Force Automation (SFA) application is preferred, • Computer Skills: proficiency in business software such as Microsoft Outlook, Word, Excel and PowerPoint, • Ability to travel approximately 30% as needed to cover territory- up to 2 hour radius from headquarter city - some overnight travel may be required., • Clinical Knowledge: Ability to complete a clinical product sell, • Established Relationships: A proven track record in territory., • Technology/Equipment: Strong knowledge of VEEVA systems. Additional Information OUR CULTURAL BELIEFS Patient Minded - I act with the patient’s best interest in mind. Client Delight - I own every client experience and its impact on results. Take Action - I am empowered and hold myself accountable. Grow Talent - I own my development and invest in the development of others. Win Together - I passionately connect with anyone, anywhere, anytime to achieve results. Communication Matters - I speak up to create transparent, thoughtful and timely dialogue. Embrace Diversity - I create an environment of awareness and respect. Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA. EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). More information about EVERSANA’s benefits package can be found at eversana.com/careers. EVERSANA reserves the right to modify this base salary range and benefits at any time. From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility. Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at . Follow us on LinkedIn | Twitter

Job Description ¿Hablas Español? Estamos contratando Representates Bilingüe!! Si hablas español y ingles, y te gustaria la oportunidad de trabajar en una compañia que ofrece oportunidad de crecimiento con pago competitivo sigue leyendo. MAKE EVERYDAY RIDICULOUSLY AMAZING. AVERAGEALL IN PAY RANGE WITH BONUSES AND SPIFFS $19 TO $23 PER HOUR NEW HIRE BONUS RAMP UP STRUCTURE!! WHO is this FOR? All new hires for MOBILE ASSOCIATE AND RETAIL ASSISTANT MANAGER positions (excluding any promotions) HOW is this PAID? A simple $400 payout Connectivity Source is a team of ambitious, hardworking and outgoing people who are obsessed with providing amazing customer experiences while delivering on all sales goals! Wireless Retail with 5G will be one of the most exciting industries for years to come and there is no doubt that CSNation is the place to be! The future of the CSNation is bright, with hundreds of stores and growing! You have the ability to make money every day and have fun in one of our hundreds of stores that sell T-Mobile! There has never been a better time to join our team and grow your income! Responsibilities As a Retail Sales Representative, you are the face of our company and the most important position when it comes to generating sales and delivering an exceptional customer experience. We are looking for bold, energetic, passionate people as you are the first line of contact for our customers every day. Do you have that positive attitude for our customers, engagement to drive sales and a desire to have your income match the work you put in? Then we are ready for you to join CSNATION!!! Standard retail jobs can be boring and uneventful but with us you will be a part of something huge! Your career at Connectivity Source can be elevated with opportunities that are in your control! BENEFITS We have several exciting benefits that differentiate us from other companies! Pair those with numerous advancement opportunities, and you’ve got the perfect place to grow! • Bonus Incentives, • Automatic Raises, • Health Benefits, • PTO, • 401k, • Pay Advances, • Discounted Phone Service, • Rewards Trips / Contests, • Promotion Opportunities! Open work availability for mornings, evenings, weekends, and holidays as scheduled At least 18 years of age Must be able to stand for long periods of time in a retail store environment Must be able to move and/or lift up to 25 pounds *Benefits subject to policy requirements Don't miss out on this opportunity to be part of a high-spirited, competitive team in a rapidly growing dynamic company. Connectivity Source is an equal opportunity employer.

Job Description Job purpose The Driver safely operates the delivery vehicle, and follows designated routes to deliver products to customers in a timely, organized manner. The driver is responsible for physically unloading product from the truck and moving product into customer locations. Duties and responsibilities • Safely operate a box truck, driving various routes during business hours, • Deliver a wide variety of items to different addresses and through different routes on a daily basis, • Follow specific delivery routes and time schedule to meet or exceed delivery deadlines, • Respond to back-calls and pick-ups from vendors or customers as needed., • Load and unload a delivery vehicle using hand trucks, pallet jacks, fold-downs and/or by physically carrying items., • Maintain professional and courteous interactions with customer contacts at each delivery site, • Collect payments from customers in the form of cash or check, record invoices, and give all to VP of Operations or Day Logistics Clerk at end of shift., • Understand and comply with DOT regulations., • Understand and comply with company Driver Safety Manual, • Complete driver medical certification every two years, • Handle all products with care to avoid damages and loss, • Take initiative to accomplish open tasks; be proactive and seek additional work when available, • Maintain positive work relations; support team work and help coworkers to accomplish team goals, • Listen and communicate respectfully with employees at all levels within the organization, • Attendance; Maintain regular attendance and follow call out and time off procedures as outlined in the handbook., • Comply with company policies and procedures as outlined in the Employee Handbook, • High school diploma or equivalent, • Valid driver’s license, minimum of Class D, • Acceptable driving record as defined by our insurance policy, with no major violations and few, if any, minor violations, • Good communication and listening skills., • Basic math skills., • Attention to detail and good organizational skills., • Time management; Ability to handle multiple demands and work to meet deadlines, • Dependability; Exhibit a reliable and consistent work ethic, • Punctuality; arrive on time to work and return on time from breaks, • Ability to work efficiently in a fast-paced environment., • Ability to be flexible and to adapt to quickly changing conditions., • Prior work as a delivery driver of, at minimum, a 24-ft commercial box truck. The Company will explore and provide reasonable accommodations to assist any qualified individual with a disability in performing the essential functions of his/her job. Please speak with the Director of Human Resources should you require an accommodation or have any questions. Work Environment This job operates in a delivery vehicle travelling on major roadways in multiple cities and states. When making deliveries, moving in and out of customer locations, the role is exposed to outdoor elements such as weather. The position routinely uses hand trucks, pallet jacks and fold-downs. Position Type/Expected Hours of Work This is a full-time position. Days of work are Monday through Friday. Hours of work begin at approximately 5:00 a.m. and end when deliveries or pick-ups are completed. Start and end times will vary based on routes assigned. The total hours per week are a minimum of 40 hours and may exceed 40 hours per week on a regular basis. This position may occasionally require longer hours when workload or project deadlines require it. Travel Travel includes daily driving of a delivery vehicle on designated routes throughout various cities and states. Physical requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision requirements for this role include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust and focus. The employee frequently is required to sit; stand; walk; climb stairs; stoop; kneel; crouch; balance; use hands to finger, handle or feel a steering wheel, keypad, handheld device or phone; and reach with hands and arms. The employee frequently is required to lift/carry 25-50 pounds safely from floor to waist height, and from waist height to shoulders. Occasionally, the employee will be expected to lift/carry 25-50 pounds above the shoulders. Occasionally, the employee will be expected to lift/carry over 50 pounds. Frequently the employee will be expected to push/pull items using a pallet jack and/or a fold-down with weight loads exceeding 100 pounds. Powered by JazzHR SCFiHkvnKY

Human Resources Solutions (HRS) is recruiting for one (1) Clerical Associate IV to function as a Customer Care Representative, who will perform the following:. Demonstrated customer service experience. To determine if the residency requirement applies to you, please discuss with the agency represent

Job DescriptionPlanned Parenthood is the nation’s leading provider and advocate of high-quality, affordable sexual and reproductive health care for all people, as well as the nation’s largest provider of sex education. Planned Parenthood organizations serve all people with care and compassion, with respect, and without judgment, striving to create equitable access to health care. Through health centers, programs in schools and communities, and online resources, Planned Parenthood is a trusted source of reliable education and information that allows people to make informed health decisions. We do all this because we care passionately about helping people lead healthier lives. Planned Parenthood Federation of America (PPFA) is a 501(c)(3) charitable organization that supports the independently incorporated Planned Parenthood affiliates, which operate non-profit health centers across the U.S. PPFA also works to educate the public on and advocate for issues of sexual and reproductive health. Formed as the advocacy arm of Planned Parenthood Federation of America, Planned Parenthood Action Fund is a separate non-profit membership organization tax-exempt under section 501(c)(4). The Action Fund engages in educational, advocacy, and limited electoral activity, including grassroots organizing, legislative advocacy, and voter education in furtherance of the Planned Parenthood mission. Planned Parenthood Federation of America (PPFA) and Planned Parenthood Action Fund (Action Fund) seek a highly motivated, organized, and detail-oriented Special Assistant to the President. This position reports to the Deputy Chief of Staff in the Office of the President of PPFA. The Office of the President provides strategic, operational, and relationship management support critical to advancing PPFA’s mission and ensuring the effectiveness of the President in leading the organization.Purpose: • The Special Assistant to the President plays a pivotal role in ensuring the President is supported in advancing the strategic priorities and in their day-to-day leadership of Planned Parenthood Federation of America and Planned Parenthood Action Fund. The Special Assistant ensures the President’s time and attention are maximized toward advancing organizational priorities, and serves as a bridge between the President’s office, internal teams, and external partners. Serving as a trusted advisor and problem-solver, the Special Assistant combines exceptional organizational skills with sound judgment, emotional intelligence, and discretion in representing the President’s office.Delivery:, • Executive Support:, • Provide high-level administrative, scheduling, and logistical support to the President, ensuring that all commitments, materials, and follow-ups are handled with excellence and timeliness., • Primary for supporting the President’s travel and advance needs, including accompanying the President in person to external events (includes extensive travel, estimated around 40%), taking detailed notes, managing real-time requests, and ensuring impeccable follow-up., • Execute day-today inbox management , including drafting correspondence on behalf of the President, triaging communications and escalating per the Director, Scheduling & Advance’s framework., • Lead special projects and provide flexible, responsive support to the President and Deputy Chief of Staff on emerging organizational priorities., • Scheduling:, • Manage a high volume of all internal scheduling requests for the President and related logistics in collaboration with the Deputy Chief of Staff and Director, Scheduling and Advance, prioritizing strategically and aligning with organizational priorities., • Track and manage key relationships with affiliates, partners, and external stakeholders; design and implement intentional outreach strategies to strengthen these connections., • Partner with administrative staff and key contacts to prepare comprehensive briefing materials, agendas, presentations, and action lists for the President’s meetings and engagements, ensuring strategic clarity and successful outcomes., • Partner with administrative staff and key contacts to ensure streamlined logistics for all Presidential meetings and events, including Managing travel itineraries, video conferencing / presentation equipment, and cateringEngagement:, • Collaborate with the Deputy Chief of Staff and Director, Scheduling and Advance to ensure seamless coordination of the President’s time and priorities across the National Office and Federation., • Build and maintain strong internal partnerships with executive leaders, board members, affiliates, and staff to facilitate alignment, preparation, and follow-through., • Foster external relationships by tracking engagement efforts, identifying opportunities for outreach, and supporting strategic relationship-building initiatives., • Serve as a professional and discreet representative of the President’s office, consistently demonstrating diplomacy, cultural competence, and sound judgment., • Adapt quickly to shifting circumstances, exercising high emotional intelligence and problem-solving skills to support the President in complex, high-pressure, and fast-paced contexts., • Exemplify PPFA’s values of equity, diversity, and inclusion in all interactions, strengthening trust and collaboration across the Federation.Knowledge, Skills and Abilities (KSAs):, • Minimum Bachelor's Degree preferred., • Minimum 7 years of professional experience, including at least 3 years supporting senior-level executives (CEO, President, or equivalent) in fast-paced, mission-driven environments., • Proven track record of ability to complete projects according to outlined scope, budget, and minimum timeline (at least 5 years) at the staff, board, and/or affiliate levels with the ability to manage multiple simultaneous projects in a highly-matrixed environment., • Experience in the social justice, nonprofit, advocacy, or philanthropic sectors preferred, with deep alignment to reproductive health, rights, and justice., • Exceptional organizational and project management skills; proven ability to manage multiple priorities, create systems, and deliver results under tight deadlines., • Outstanding written and verbal communication skills, with the ability to draft correspondence, prepare materials, and synthesize complex information clearly and persuasively., • High emotional intelligence, integrity, and interpersonal skills, with the ability to navigate delicate situations and build trusting relationships at all levels., • Demonstrated capacity for diplomacy, discretion, and sound judgment in representing executive leadership., • Deep understanding of the sensitivity of information handled by the Office of the President and a demonstrated ability to safeguard confidentiality when accessing high-level policy or organizational data., • Resourceful, adaptable, and comfortable working in a dynamic, high-pressure environment; thrives as both a collaborative team player and an independent contributor., • Proficiency with Google Suite and virtual collaboration tools; ability to learn new platforms quickly., • Excellent skills in collaborating across divisions, functions, and geography, with a knack for engaging colleagues at all levels in projects and processes while continuing to own and drive them., • Flexibility and ability to adapt to quickly changing priorities and ambiguous situations

Job DescriptionABOUT PROJECT HEALTHY MINDS Project Healthy Minds is a mental health tech nonprofit pioneering a first-of-its-kind digital marketplace to make finding mental health care as easy as booking a flight or restaurant reservation. We work at the intersection of technology, culture, philanthropy, policy, and media to address one of the most urgent social challenges of our time: the growing mental health crisis. To do this, we partner with influential leaders across business, entertainment, science, medicine, and public policy, and are backed by an active and engaged Board of Directors and Advisory Council. We believe the world’s most complex challenges require interdisciplinary teams, thoughtful strategy, and strong execution. ABOUT THE ROLE IN THE WORDS OF OUR FOUNDER & CEO:Over the last decade, I’ve had the good fortune to get to work with extraordinary teams and incredibly talented people – the kind of people who inspire and push you to become a better version of yourself. Whether it was in the Obama White House at the National Economic Council or at BlackRock in the Vice Chairman or Global CMO’s office, I have always worked in the “front office” – working first as the young staffer then as the Chief of Staff for high-powered, talented, impactful leaders. What I learned from all of those experiences is that when a leader finds the right right-hand, they are an unstoppable force of nature together. That’s who I am looking for in this role – someone who works hard and will get into the trenches with me, someone who has high EQ and is good at working with all of the different types of stakeholders that I interface with (from CEOs of big public companies to founders of startups that have become household names to celebrities to clinicians to my colleagues at work to external partners to the people we serve), someone who is smart and able to “connect the dots” across all of our work, someone who is incredibly organized and detail-oriented to help me run the Office of the CEO, someone who has a knack at anticipating needs and what will happen next, and someone who is just a joy to work with every day. Essentially, I am looking for a partner-in-crime as we build and scale Project Healthy Minds. Beyond all of the “normal” reasons for why you should work with me and our team, what I hope this role offers to you is a few things: I think you’ll learn and grow at a faster pace than any other role you’ve had in the past – learning about building a startup, learning about harnessing technology to solve a massive social problem, learning about the media and entertainment industry and how deep partnerships are built and nurtured, learning about how to partner with scientists and clinicians to translate the best of the medical world into technology products that can make a difference in people’s lives, building a vibrant community of leaders and philanthropists who all support a non-profit, learning how to drive public policy change by working with stakeholders in the policy world and learning about how make mental health the next big issue for CEOs and corporations. I think it’ll be deeply meaningful and purposeful work – you will be at the epicenter of pioneering a new model for what a non-profit can look like, how it can operate like a tech company, and the kind of impact it can have in the world. I think it’ll be the ride of a lifetime – getting to work with some of the most talented, genuinely interesting, and fun colleagues I’ve ever had the pleasure to work with in my career. WHAT WE'RE LOOKING FOR:The Coordinator, Office of the CEO supports the Founder & CEO and the Associate in the Office of the CEO in running the Office of the CEO. This role serves as the CEO’s left arm, providing dynamic support across research, strategy, project management, communications, and operations. This role sits at the center of the company’s decision-making engine and the Coordinator plays a central role in preparing briefings, driving strategic projects, managing information flow, working with colleagues across the Project Healthy Minds team and with external stakeholders, and serving as a representative of the CEO in both internal and external contexts. This role requires strong judgment, discretion, and the ability to operate across a wide range of stakeholders, including the Board of Directors, Advisory Council, major donors, senior leaders, and external partners. The role is intentionally structured as a training ground for future leadership positions within the Office of the CEO and/or other areas of the organization, offering exposure to strategic decision-making, cross-functional collaboration, and executive-level processes. HOW YOU’LL CONTRIBUTE: Strategic Projects• Take the lead on special projects that are often cross-functional, high-visibility, and deeply strategic to the growth of Project Healthy Minds• Translate early-stage or abstract direction into clear, structured, high-quality outputs, driving execution through executive-ready decks, briefs, and materials in partnership with the Founder & CEO and the Associate, Office of the CEO• Manage project timelines, trackers, and deliverables to ensure work moves forward on schedule• Proactively flag risks, gaps, dependencies, and open questions to maintain momentum and quality Research, Briefing & Materials Development• Conduct targeted research in support of Office of the CEO priorities, including (1) background research for meetings with senior leaders, partners, donors, and external stakeholders, (2) stakeholder and organization mapping to inform engagement strategy, and (3) synthesis of inputs from internal teams into a cohesive point of view• Prepare briefing materials and meeting prep in partnership with the Associate, Office of the CEO, including (1) concise meeting briefs and pre-reads, (2) relevant background context and key talking points, and (3) summaries of risks, open questions, and recommended next steps• Build substantive first drafts of Office of the CEO materials, such as (1) decks, one-pagers, and written summaries for internal and external meetings, (2) draft correspondence on behalf of the CEO, and (3) initial frameworks and structures that can be refined through strategic review Board, Committee & CEO Readiness• Drive cross-functional readiness for Board and Committee meetings, ensuring teams are aligned, materials are complete, and deliverables meet executive-level standards• Coordinate inputs, deadlines, and materials in partnership with the Associate, Office of the CEO• Package CEO-ready and Board-ready materials in a clear, organized, and timely manner• Maintain version control and documentation to support efficient review and decision-making Office of the CEO Operations• Manage scheduling, calendars, and coordination in support of the Office of the CEO• Prepare agendas, capture meeting notes, and track follow-ups• Triage and route internal and external requests appropriately• Support travel planning, expense processing, and office logistics as needed• Maintain Office of the CEO systems, trackers, and documentation to ensure continuity and visibility Growth & Development• The Coordinator, Office of the CEO role is designed as a foundational front-office role, offering hands-on exposure to (1) strategic projects and executive-level work, (2) cross-functional leadership and decision-making, and (3) Board and senior leadership processes With strong performance, this role can evolve into expanded responsibility within the Office of the CEO (including progression to Associate-level roles) or into leadership positions across other areas of Project Healthy Minds. ABOUT YOU OUR IDEAL CANDIDATE IS:• A proactive self-starter – You are a fast learner, have high EQ, have an uncanny ability to anticipate what is needed, and you don’t wait for someone else to ask you to do something; you beat everyone else to getting it done.• A lifetime learner – You identify as a critical thinker and deep listener. You’re eager to ask questions, research new topics, and apply learnings skillfully.• Detail-oriented – When it comes to your work, you are hyper-organized with keen attention to detail. • An operations guru– You love creating efficient processes, building new ways of working, and ensuring that teams are working in as effective and efficient a manner as possible.• A multitasker – You are a strong project manager who can move back and forth between different projects while prioritizing effectively. • A thoughtful writer – Ideally, you have written for executives or other principals, and so you understand how to write in someone’s voice and style.• A strong communicator – Building relationships is one of your core competencies. You care about delivering top-notch customer service and teamwork, and demonstrating that you care about supporting all stakeholders’ needs. • Collaborative – No task is too big or too small. You thrive in an entrepreneurial fast-paced environment and know when to take ownership and when to ask for help.• Adaptable – You are highly comfortable in a changing environment.• Trustworthy– You have a proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of professionalism.• Mission-driven – You are passionate about our work and eager to build something brand new in the mental health non-profit space.• Experienced – Bachelor’s degree and at least 1 year of work experience. WHAT WE OFFER:

Job Description:\n\n Job title: Shift Supervisor Reports to: Director of Security Services FLSA Status: Non-Exempt (Hourly) / Full Time/Part Time Date Issued: July 2022 POSITION SUMMARY: To supervise the facility’s security officers for a designated shift in accordance with HPCDC Policies and Procedures; supervise security staff; and respond to emergency conditions in the facility. The Shift Supervisor will also oversee the direct care of the residents, manages the intake process, and coordinates with the security department to ensure the safety of clients residing in the facility. ESSENTIAL JOB FUNCTIONS: Through the employee’s own efforts, the employee accomplishes the following essential functions:The Shift Supervisor report directly to DSS regarding all direct care and/or operational issues and concerns.The Shift Supervisor assumes responsibility of the entire facility in the absence of an Administrator.The Shift Supervisor is responsible for ensuring the facility is managed in a safe and orderly manner.The Shift Supervisor manages the flow of people in and out of the facility including ensuring all clients log in and out of the facility and all visitors register upon entering the facility as well as overseeing the departure and arrival of all children to and from school.The Shift Supervisor is responsible to respond to and report all unusual occurrences and/or incidents within the time sensitive guidelines established by DHS and TSA.The Shift Supervisor is responsible for ensuring all clients comply with the DHS Code of Conduct and Client Responsibility.The Shift Supervisor is responsible to engage clients and staff and intervene whenever noncompliance ensues and/or inappropriate behavior is witnessed.In the absence of facility maintenance staff, the Shift Supervisor is responsible for responding to and addressing any/all facility concerns.The Shift Supervisor corresponds with the DHS/HERO department to ensure that all vacant units are called into HERO as vacant and ready and then accept referrals for new intakes from DHS/HERO.The Shift Supervisor accepts all new referrals and provides the clients with their initial intake into shelter. Included in this is accompanying the client to their assigned unit and ensuring the unit is fit for a new admission. The Shift Supervisor ensures all clients under the age of two are provided a crib upon their entry into the shelter and all new intakes are provided with linen, toiletries, kitchen utensils, and any/all other supplies issued to new clients.The Shift Supervisor provides orientation to all new admissions.The Shift Supervisor oversees the distribution of food from our onsite food pantry.The Shift Supervisor conducts periodic facility evacuations, periodic fire drills, and routine site tours(Walk through) and maintains the required records of all such drills and tours. The Shift Supervisor supervises surveillance of the grounds, facility, and any activities of residents to prevent theft, unauthorized entrances, fire, and accidents. The Shift Supervisor must maintain a visible presence throughout the facility during the entirety of his or her shift.The shift supervisor will conduct a monthly inspection of all fire extinguishers in the building an maintain log recording the monthly check, shift supervisor will also execute a work order for any fire extinguisher deficiencies found. The Shift Supervisor is responsible for ensuring the agency vehicle is properly signed out and all logging information is dually completed.The Shift Supervisor records and reports maintenance needs of the building (i.e. work order request).The Shift Supervisor attends all required staff meetings and scheduled trainings even when scheduled on a shift that is not regularly scheduled for them.The Shift Supervisor mediates client disputes and maintains logs of unusual events or activities.The Shift Supervisor interfaces with relevant public service/community entities, i.e.: police, fire department and hospitals in efforts to obtain emergency services when needed and assumes responsibility for obtaining emergency services when occasions arrive.Work hours are to be arranged with administration to accommodate the needs of the facility. Employment hours may be altered (with as little as two-week notice) depending on the administrator’s and/or facility’s needs. It is understood that coverage must be always provided by a Shift Supervisor, and that the post can never be left unsupervised.Other assignments and tasks may be added at the discretion of the Program Director or upper management.Has respect and consideration for the people being served.Consistently reports to work on time and is ready to begin work at the start of the shiftAlways provides proper notification as per HPCDC’s procedures when late or absent.Demonstrates reliability when on-call. Available to work overtime when necessary (Only non-exempt employees)Demonstrates the ability to recognize priorities in organization of workflow. Able to perform duties independently, with minimal need of direct supervision.Maintains the confidentiality of clients, shelter/programs, agency, and/or HPCDC.Reports to work well-groomed and in compliance with dress code.Wears I.D. badge while on duty.Demonstrates the ability to interact in a positive and helpful manner with clients, visitors, contract staff, volunteers, and co-workers.Reflects commitment to building a supportive work environment and maintains a positive attitude at the workplace and towards job.Projects a good image in dealing with the public and its clients. Is willing to make an extra effort to help build a quality and caring shelter/program. COMPETENCIES: To perform the job successfully, an individual demonstrates the following competencies. Customer Service Orientation & Conflict Resolution: Manages difficult or emotional situations with internal and external stakeholders. Responds promptly to client needs; Responds to request for service and assistance. Maintains and communicates in a positive, non-condescending manner to others. Leverages interpersonal skills such as empathy to minimize and mitigate conflict. Helps others resolve complex or sensitive disagreements and conflicts. Manages oneself and emotions to diffuse conflict. Dependability: Can be depended upon to consistently provide a safe environment by reporting to work as scheduled and avoiding excessive absenteeism / tardiness. Adheres to policies in the HPCDC Handbook for deviating from schedules and absences. Responds to management directions, takes responsibility for own actions and keeps commitments. Enforcing Laws, Rules, & Regulations: Minimizes conflicts between clients and other security officers by consistently enforcing rules and behavior expectations. Enforces laws, rules, and regulations, and initiates enforcement actions in a way that the public perceives as fair, objective, and reasonable. Safety Focus: Adheres to all workplace and trade safety laws, regulations, standards, and practices. Proactively takes steps to maximize safety. Communication: Communicate effectively with co-workers, clients and employees, law enforcement, and guests during emergency situations. Effectively express oneself orally, non-verbally and in writing, tailoring the content of speech to the audience and using proper English sentence structure, punctuation, and grammar. Ability to listen, receive, understand, and carry written and verbal orders. Ability to communicate effectively when preparing reports, logs, and the use of radio communications including appropriate channels and basic radio communication codes. Interviewing Others: Asks questions in ways that enhance the clarity, quality, and reliability of information. Plans the interview process in advance, identifying the key information to collect. Puts the interviewee at ease and ensures he or she understands the process and its purpose. Develops trust to obtain honest responses. Asks direct, focused, and logically ordered questions that comply with all legal or policy requirements. Tactfully broaches sensitive subjects. Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Uses reason when dealing with emotional topics. Adaptability & Flexibility: Adapting to and working with a variety of situations, individuals, and groups. Openness to different and new ways of doing things; willingness to modify one’s preferred way of doing things. Interpersonal Skills and Teamwork - Understands the needs and wants of the organization, customers, co-workers and supervisors in order to provide accurate, complete and timely service and to further the mission, values and goals of the organization. Gets along and interacts positively with co-workers and others; understands and relates to others. Ethics: Treats people with respect: Inspires the trust of others; Works with integrity and ethically; Role models and upholds organizational values. QUALIFICATIONS: To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or ability required. Minimum Required Education & Experience:HS Diploma or GED required.NYS Security Guard LicenseLL124F-80 safety Coordinators License within 3 months of employmentCPR CertifiedExcellent communication skills (Both Written and verbal)Will need to demonstrate computer skills and the ability to maintain composure during crisis, emergency situations, and/or during behavioral outbursts.Must always maintain proper boundaries and professional relationships with clients and staff, always. Preferred Education & Experience:Demonstrated knowledge, experience, or capacity to work with homeless families / individuals and/ or disadvantaged populations. CPR / First Aid CertificationFrench / Spanish speaking. Computer Skills:Computer skills needed for composing emails on Microsoft applications, accessing the CARES information system and accessing the device, and composing correspondence. GENERAL PHYSICAL REQUIRMENTS AND WORKING CONDITIONS:GENERAL WORKING HOURS: Shifts vary and may change to include overnight shifts, days, evenings and weekends.WORKING FROM HOME: All essential functions of this job cannot be completed working from home.TRAVEL: May be required to travel about 5% of the time to purchase items or to attend a training. PHYSICAL REQUIREMENTS: The physical activity for the Security Guard is: Climbing & Ambulating Stairs: Ascending or descending stairs and ramps using feet and legs and/or hands and arms. Must be able to walk up and down stairs (about 10 flights) in order to patrol stairways, respond to security incidents, and assist in the evacuation of clients during an emergency. Body agility is emphasized. The amount of climbing required exceeds that required for ordinary locomotion. Stooping: Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles. Kneeling: Bending legs at knee to come to a rest on knee or knees. Crouching: Bending the body downward and forward by bending leg and spine. Reaching. Extending hand(s) and arm(s) in any direction. Walking. Moving about on foot to accomplish tasks, and has an ability to navigate from one location to another. Standing: Remaining upright on the feet, particularly for sustained periods of time. Lifting. Must raise objects from a lower to a higher position or move objects horizontally from position to-to-position. Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling. Ability to use computer tablet to write reports, notes and document compliance with patrol stops. Grasping: Applying pressure to an object with the fingers and palm. Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly. Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound. Feeling. Must be able to perceive attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. Assesses potential safety threats, such as by exposure to chemicals and heat from malfunctioning equipment. Physical requirements for the Security Guard. Heavy work: Exerting up to 100 pounds of force occasionally (ie. for emergency evacuations and in response to emergencies), and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. The visual acuity requirements for the Security Guard (including color, depth perception and field vision).The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned or to make general observations of facilities or structures (i.e., security guard, inspection, etc.). The Shift Supervisor will be subject to the following conditions in this position:The worker is subject to inside environmental conditions, protected from weather conditions but not necessarily from temperature changes. The worker is subject to hazards: Includes a variety of physical conditions, such as proximity to individuals with unpredictable mental health status’s and temperament. The physical demands described here are representative of those that must be met by an employee to successfully perform the Essential Functions. Reasonable accommodations may be made upon an employee’s request. This Job Description is not intended, and should not be construed, to be an exhaustive list of all Job Functions, Competencies, Skills and Work Environment/Conditions associated with this job. It is meant to be an accurate reflection of principal job elements useful for recruiting and selecting employees, assigning work and evaluating performance. Additional responsibilities may be assigned and management retains the right to change this Job Description at any time. Acceptance of this Job Description does not constitute an employment agreement or contract. The Company is an at-will employer and reserves the right to terminate employment for any reason or no reason, with or without notice to the employee. JOB DESCRIPTION ACKNOWLEDGEMENT AND ACCEPTANCE _________________________________________________________________ _______________________ Employee Signature Date _________________________________________________________________ _______________________ Supervisor’s Signature Date

Job Description Overview The Patient Access Representative is responsible for the verification and collection of patient demographic and insurance information by direct data entry to the electronic medical record during the scheduling/pre-admit or admission process prior to discharge. S/he conducts an interview with the patient or authorized representative to secure information specific to requested services; accurately documenting the discussion and other registration/scheduling activities in the encounter. Responsibilities Patient Registration and Scheduling* Demonstrates ability to navigate web-based products or system applications required for registration or scheduling. • Accurate identification of patient for direct data entry of required clinical, demographic, and insurance information to the electronic medical record during registration or for appointment booking of assigned diagnostic procedures., • Provides general explanation of scheduled procedures and patient instructions that are necessary for conducting diagnostic medical services., • Ensures system documentation specific to the patient visit is entered and accurately reflects activities related to patient or provider contact, order documentation, insurance verification, financial education, and payment., • Provides explanation of legal forms and secures signature of patient/authorized party as required for services., • Demonstrates basic understanding of compliance standards required within a healthcare environment including EMTALA and HIPAA-Privacy Patient Confidentiality regulations.Insurance Verification* Accurate identification and selection of insurance carrier in the patient medical record for specified dates of medical services., • Navigation of web-based products or system applications to initiate and document insurance eligibility, benefit details, and authorization requirements., • Performs required notifications to ensure insurance authorization for identified medical services, surgical procedures, and inpatient/observation stays are secured and documented., • Demonstrates basic knowledge of CPT and ICD10 diagnosis coding documentation as required for medical services.Financial Counseling* Demonstrates basic knowledge of regulatory or Third Party Payer insurance requirements including Medicare, AHCCCS/Medicaid, Workers Comp and other commercial payers., • Educates the patient on insurance eligibility, coverage, and availability of medical financial assistance program(s)., • Collects identified patient financial liabilities; performs secured payment entry and deposit/cash reconciliation steps.Revenue Cycle Support* Performs PBX Switchboard functions as required for answering and routing of internal/external calls; paging codes and fire alarms; handles department call volumes as assigned to appropriately respond to requests from patients, providers, or other hospital departments., • Acts as a resource for clinical departments for registration/scheduled services related to data entry of patient account fields, provider order requirements, and questions regarding insurance coverage or financial assistance.Compliance/Safety* Responsible for reporting any safety-related incident in a timely fashion through the Midas/RDE tool; attends all safety-related training programs; performs work in a safe manner; monitors work environment for possible safety issues and ensures others are also performing work in a safe manner., • Stays current and complies with state and federal regulations/statutes and company policies that impact the employee's area of responsibility., • If required for the position, ensures all certifications and/or licenses are up-to-date and valid prior to expiration dates., • Completes all company mandatory modules and required job-specific training in the specified time frame. Qualifications Education • High School Diploma or GED- Required, • 1 year in a customer service role- Required, • Proficiency in Microsoft Applications (Excel, Word, PowerPoint)- Preferred, • 2 years experience in a medical facility, health insurance, or related medical field- Preferred Healthcare is a rapidly changing environment and technology is integrated into almost all aspects of patient care. Computers and other electronic devices are utilized across the organization and throughout each department. Colleagues must have an understanding of computers, and competence in using computers and basic software programs.

Job Description JOB TITLE: Motor Assistance Vehicle (MAVT)/ Motor Assistance Vehicle Operator (MAVO) REPORTS TO: Operations Manager WAGE/HOUR STATUS: Nonexempt The Motor Assistance Vehicle Technician/Operator (MAVT/MAVO) is responsible for all aspects of patients’ care within the scope of certification. This position transports ambulatory patients to and from residences and/or skilled nursing facilities to medical treatments and/or appointments in a professional and caring manner. All employees of Mass Transportation Services LLC are expected to act with integrity, support organizational goals, communicate in a clear and respectful manner, championing the needs of our patients & staff and drive continuous improvement. QUALIFICATIONS: Required: • High School graduate or GED from an accredited institution, • Valid and clean driving record, • Clear and valid NJ commercial driver’s license (CDL), • Current MAVT/MAVO Certification, • Ability to receive and give verbal instructions clearly and effectively, • Ability to work as a team, • Ability to multi-task, • Ability to maintain customer-oriented attitude and emotional control under stress MAJOR RESPONSIBILITIES AND DUTIES: • Safely load, secure and unload wheelchaired-bound patients, • Provide patients with emergency care as needed by utilizing appropriate techniques and equipment, • Must be able to push, pull and turn wheelchair with patients into and out of facilities following appropriate protocols, • Document patient information, condition, and care, • Operate and drive company vehicle in conjunction with applicable safety policies and laws, • Maintain all required physical and computerized logs, worksheets, files, and reports, • Perform all other duties as assigned. WORKING CONDITIONS: The usual and customary methods of performing the job’s functions require the following physical demands: physical mobility, prolonged sitting, repetitive hand and arm motions, carrying, pushing, and/or pulling and lifting up to 200 pounds. Able to drive long distances daily. Mental demands: Maintain emotional control, ability to effectively communicate. Environmental Conditions: Work outside and inside; moderate exposure to extreme temperature (hot and cold) and vehicle fumes. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.

Job DescriptionCompany Description Uncommon Schools is a nonprofit network of high-performing public charter schools dedicated to providing an exceptional K-12 education in economically disadvantaged communities. Operating in Boston, Camden, New York City, Newark, and Rochester, we are committed to closing the college completion gap and preparing every student for college and beyond. Our students consistently exceed national benchmarks, reflecting our dedication to their success. We invest deeply in our educators, offering weekly coaching, feedback, and professional development to ensure excellence in teaching and leadership. Join us to work hard, do good, and make a lasting difference! Job Description Uncommon Schools is seeking a Senior HVAC Technician (Snr HVAC Tech) to join the charter network’s New Jersey Facilities team. This position provides an opportunity for an experienced HVAC technician with at least seven (7) years' relevant experience to work with a dedicated facilities group, deepen his/her technical skills, and help ensure that Uncommon provides well-maintained, comfortable, and safe educational facilities for our students and staff. Uncommon’s portfolio in New Jersey comprises buildings constructed from the very early 1900s through the early 2020s, operating HVAC systems dating from 1966 to the recent past few years. As ambient comfort is essential to a productive learning and teaching environment, the impact of this individual’s attentiveness will be felt and deeply appreciated across the region. Reporting to the Senior Manager, Facilities Management Team, the Senior HVAC Technician will perform all technical work necessary to inspect, maintain, repair, and modify HVAC system in our buildings. With expertise in HVAC – and to a lesser extent in construction and plumbing – in multi-family, schools, and commercial buildings, the successful candidate will be responsible for conducting minor HVAC projects and managing larger ones and ensuring they are completed on time and within budget. The Snr HVAC Tech will partner with senior Facilities team members and outside consultants on the planning, coordination, and supervision of mechanical construction and repair activities implemented by outside vendors, will ensure project timelines are met and ensure quality control standards are followed, mentor junior staff, and handle all HVAC-related communication with stakeholders. Uncommon values candidates who have the drive and ability to work hard, are highly self-motivated, are eager to take on and implement assignments and projects, and have a strong commitment to customer service and satisfaction. Safe, efficient, healthy, clean, comfortable, and reliable buildings are essential to Uncommon’s mission to deliver an excellent education to our students and a comfortable working environment to our dedicated staff. As a member of the NJ Facilities Team, the Senior HVAC Technician will • maintain current knowledge of the National Standard HVAC Code and other applicable building codes and perform all facets of the HVAC trade in accordance with those codes and in a safe and effective manner, • diagnose problems with HVAC systems, evaluate solutions to remedy issues, and provide sound recommendations to supervisors, • in emergency situations take immediate steps to contain the problem and restore the system to sound working condition, • in emergency situations maintain clear and consistent communication with stakeholders to apprise them of steps being taken to address the issue, • troubleshoot and repair all HVAC type systems currently available in the market, • maintain records of corrective and preventive work assignments received through an automated work order system (currently SchoolDude, soon ZenDesk), • assist onsite Facilities Managers and General Maintenance Workers with work projects or special assignments, • respond to campus emergency calls after hours as needed, • perform other duties as assignedQualifications Required Technical Skills: • Significant journeyman-level HVAC experience along with the trade knowledge to effectively understand and perform all facets of the HVAC trade in accordance with the National Standard Plumbing Code and other applicable codes, • Strong background in commercial heating projects large and small, including hot water boilers and gas furnaces, • Ability to read as-built plans for all buildings in portfolio, • Ability to read and interpret construction drawings, specifications, submittals, cut sheets, layouts, technical manuals, schematic drawings, and other HVAC-related trade documents, • Advanced knowledge of BMS systems and system operations, • Ability to procure replacement parts as needed to make all necessary repairs, • Ability to properly and safely use the tools of the trade and carry out all tasks expected of a Snr. HVAC Technician, • Ability to troubleshoot and repair refrigerant-driven cooling and heating equipment (heat pump systems), • Ability to troubleshoot and repair water-driven heating and cooling equipment, • Ability to troubleshoot and repair water or glycol pump systems, • Ability to troubleshoot and service chillers and cooling towers, • Ability to change filters and belts and clean coils as needed to ensure proper functioning of units, • Ability to troubleshoot and implement recommended repair/replacement of, • gas valves, • economizer motors and dampers, • compressors and contactors, • dampers, • chilled water and hot water pumps, • glycol injection units, • Bachelor’s Degree equivalent or seven plus (7+) years of experience in the HVAC field, • Evidence of progressive responsibility and experience in HVAC field, with four plus (4+) years as head technician, • Ability to handle multiple projects simultaneously, • Familiarity with key building systems (HVAC, electrical, mechanical, plumbing), • Familiarity with OSHA and other Life Safety codes, etc., • Computer skills necessary to operate BMS system, • Facility with Microsoft office suite, • Strong organizational skills, attention to detail, and follow-through, • Ability to communicate effectively verbally and electronically with facilities staff, school staff, and vendors, • Available to work nights and weekends when necessary, • Extreme flexibility, with a strong work ethic and an entrepreneurial spirit to accommodate high level of responsibility and multiple priorities, • New Jersey low pressure black seal boiler, HVAC or other certificate, training, or licenses a plus, • Carry a current EPA card enabling technician to dispense of refrigerants, • Valid driver’s license and vehicle The physical requirements outlined below are representative of those that must be met by an employee to successfully perform the essential functions of this position. • Stand or walk for up to two (2) hours at one time, up to eight (8) hours per day, • Sit for fewer than two (2) hours during an eight (8)-hour day, • Lift or carry up to 35 pounds frequently and 100 pounds occasionally, • Lift up to 100 pounds to waist height and up to 35 pounds in a range of motions from floor to overhead, • Frequently use hands for simple grasping, fine manipulation, pushing or pulling, • Occasionally climb stairs or ladders, dig, or pull with forces up to 100 pounds, • Frequently bend, squat, kneel, knee stand, lift overhead, reach overhead, push, or pull, • Work outdoors in a variety of temperatures and environmental conditions, • Demonstrate a relentless drive to improve the minds and lives of students in and out of school, • Demonstrate a commitment to the schools’ rules, regulations, and safety procedures, • Implement and enhance the school’s systems and culture Create high accountability for oneself as well as for building staff and vendors Additional Information Our people are what make us Uncommon. We offer competitive compensation and comprehensive benefits that support the personal health, wellness, and finances of our staff and their families. Our compensation philosophy values equity & fairness and attracting & retaining top talent. Compensation Compensation for this role is between $43/hr to $50/hr. Starting pay is determined using various factors including but not limited to relevant professional experience, education, certifications, and tenure with Uncommon Schools. Benefits • Regional staff will have the same holidays and sustainability days as school-based staff in their region, and flexible summer PTO, • Extensive, best-in-class training and development, • Comprehensive health, dental, and vision insurance plans + pre-tax flexible spending (FSA), dependent care (DCFSA), and health saving accounts (HSA), • Financial Planning, • New Jersey Pension program, • Paid leave of absence options (parental, medical, disability, etc.) At Uncommon, we believe that a supportive and welcoming environment helps our students, staff, and community thrive. We are dedicated to building a team that brings a wide range of perspectives and experiences, reflective of the communities we serve---with over 70% of our staff identifying as people of color. Our organization values respect and open dialogue on important topics that shape our school culture. As an equal opportunity employer, Uncommon provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We also ensure that individuals with disabilities receive all privileges and benefits associated with employment and are provided reasonable accommodations for the interview process and to perform core job functions. If you would like to request an accommodation, please email .

Job Description As a Customer Care Representative, you will interact directly with patients, assisting them with their medical equipment needs, processing orders, verifying insurance, and providing general administrative support. You will play an essential role in ensuring patients receive the right equipment on time while maintaining excellent customer service and a high level of professionalism. Wage: Competitive and negotiable, based on experience Key Responsibilities: * Patient Interaction & Front Desk Support: Greet and assist patients in a friendly, professional manner, both in person and over the phone. Address patient inquiries regarding product availability, insurance coverage, and order status. * Patient Registration & Information Collection: Collect and verify required patient information, including insurance details, medical history, and prescription information to ensure compliance with all Medicare/Medicaid requirements. * Medicare/Medicaid Verification & Authorization: Verify patient insurance coverage and eligibility through Medicare/Medicaid portals. Assist with obtaining prior authorizations as needed to ensure patient coverage for durable medical equipment. * Order Processing & Coordination: Assist patients in selecting appropriate medical equipment, process orders, and coordinate delivery schedules. Ensure all required paperwork is completed accurately and promptly. * Insurance & Billing Support: Work closely with the billing department to ensure accurate submission of claims, following up on any rejected or unpaid claims. Ensure all billing information aligns with Medicare/Medicaid regulations. * Patient Education: Provide clear instructions to patients on the proper use and care of their medical equipment. Address any concerns regarding warranties, returns, or troubleshooting of equipment. * Problem Resolution: Proactively address any patient concerns or issues regarding products, billing, insurance, or service delivery, and escalate matters to the appropriate department if necessary. * Documentation & Record Keeping: Maintain accurate, up-to-date patient records, ensuring all information is in compliance with HIPAA and other regulatory requirements. Document all interactions and updates in the patient management system. * Collaboration with Internal Teams: Collaborate with sales, billing, and delivery teams to ensure smooth communication and fulfillment of patient needs. Qualifications: * Experience: • Experience working with Medicare/Medicaid policies, billing procedures, and insurance verification is strongly preferred. Education: • High School diploma or equivalent; Associate's or Bachelor’s degree in healthcare administration or a related field is a plus. Knowledge & Skills: • Knowledge of Medicare/Medicaid billing and coverage policies, specifically related to Durable Medical Equipment (DME)., • Familiarity with DME products, healthcare regulations, and compliance standards., • Ability to manage patient inquiries efficiently and with a high level of empathy and professionalism., • Proficient in using office software (Microsoft Office Suite) and Electronic Health Records (EHR) systems., • Strong verbal and written communication skills, with the ability to clearly explain complex healthcare processes to patients. Customer Service Focus: • A patient-centered approach with a strong ability to handle sensitive situations with compassion and professionalism., • Excellent organizational and multitasking skills with a keen eye for detail. Problem-Solving Abilities: • Capable of resolving patient issues and concerns quickly and effectively while maintaining a positive experience.

Job DescriptionJob Title: Registration Desk Clerk - Bilingual (Spanish) (Bilingual Dental Center Receptionist) Labor Grade: 3 Department: Dental Center Reports To: Supervisor, Clerical Staff FLSA Status: Local 153 - Non-Exempt Additional Pay: Plus $2,000 annually based on required Spanish fluency. The 32BJ Dental Center is growing, and we’re excited to announce the expansion of our Dental Center. We’re currently seeking a total of 5 people-focused Dental Center Registration Desk Clerks to join our team. We offer: • Competitive Salary coupled with a great work/life balance., • Spanish Fluency Addition: $2,000 annually added to your pay, • Prime Location - Flatiron District in Manhattan, • Full-time Schedule consisting of a 35-hour work week., • Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium., • Pension Benefit that includes monthly employer contributions., • Retirement Benefit that includes 401K employer contributions., • Professional Coverage/Reimbursement includes Continuing Education (CE) reimbursement, malpractice coverage, and uniform allowance., • Paid Time Off including vacation, personal, CE & sick days., • Federal Paid Holidays – Up to 11 days off with pay., • And more... Summary: Under the supervision of the Clerical Supervisor, primary function is to be the front-line interface of the Dental Center to its patients. The Registration Desk Clerk will perform at a high level of efficiency and customer service to assist the patient in the entirety of the appointment process. Additional functions will include and not be limited to: scanning, data entry, and administrative tasks related to patient care and standard operations. The Registration Desk Clerk is cognizant of the philosophy, standards, objectives and policies of the Dental Center and the Funds. Essential Duties and Responsibilities: • Register Dental Center patients and the ability to qualify emergency patients using the Dental Center emergency patient guidelines, • Schedules initial, recall and treatment appointments, and reschedules appointments as necessary, • Checks patients in for their scheduled appointments, verifies patient’s demographics, quotes internal policies and benefits, • Assists patients with their benefit concerns and questions, • Perform monthly patient outreach by contacting members listed on the waitlist platform, • Verifies benefits eligibility and makes notes in the Dental Practice Management system, • Answers incoming calls related to appointments, vendor inquiries, current and future patient inquiries, and internal departmental inquiries, • Checks Delta Dental website and for claims history and frequency limitation for dental services being provided, • Confirms appointments for the next day as needed, • Assist patients with various administrative forms (HIPAA, Minor Consent, Records Release, Radiographs, Referrals, and Attendance, etc…), • Creates and maintains patient accounts in the Dental Practice Management System and any other required internal systems, • Assists with additional projects or initiatives, resulting from the day-to-day operations, • Releases patients from appointments as needed, • Assist in the release of patient records following an authorized request, • Scans and loads patient documents to their accounts in the Dental Practice Management system, • Utilizes resources available to troubleshoot daily clerical challenges in an efficient and effective manner, • Maintains detailed knowledge of dental benefits to provide plan participants with up to date plan and benefits information in English in Spanish, • Participate in any/all of the Dental Center improvements geared towards operational excellence, • Documents daily interactions in the Dental Practice Management system, • All other duties assigned by Clerical Supervisor or other supervisor/manager. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Technical Skills: • Ability to prioritize work, • Ability to effectively communicate with both members and staff including proficient handling of difficult communication with irate people, • Ability to operate Electronic Dental Record and other telecommunication systems, • Strong ability to multi-task Interpersonal Skills: • High level of customer service orientation, • Strong organizational and oral interpersonal skills, • Excellent listening skills, • Ability to operate effectively in a fast-paced work environment, • Ability to maintain composure when dealing with irate people Educational Requirements and/or Experience: High School Diploma, GED or equivalent experience. Employment experience with direct customer service exposure. Language Skills: Proficiency in English and Spanish languages is a must Reasoning Ability: Above Average Certificates, Licenses, Registrations: None Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. • under 1/3 of the time: Standing, walking, climbing or balancing, stooping, kneeling, couching, or crawling, • ½ to 2./3 of time: Sitting, reaching with hands and arms, • Over 2/3 of time: Talking or listening, • 100% of the time: Using hands

Job Description Be part of our team and bring your office support skills as a problem solver while ensuring the highest level of customer care. What You Will Be Responsible for While in This Position: The successful candidate will be responsible for serving as primary customer contact and project manager for our electro-mechanical repairs business. The CS Representative will coordinate all activities required to provide our customers with the highest level of satisfaction. This role calls for the CS Representative to maintain a continuous line of communication with our customers, our management team, our engineering staff, and various plant operations. Through daily professional rapport with our customers, the S Representative is accountable for preparing quotes for repair requests, while maintaining contact with our vendors to establish price and availability of replacement parts and/or repair items for job estimates. Duties also include various administrative tasks that include the coordination and management of transportation schedules, preventive maintenance, and repairs of company trucks. We Seek a Candidate with the Following Background: Knowledge and Abilities: The successful candidate will possess 2-3 years’ experience in a general mechanical environment, (i.e. machine shop work, warehousing), with general business computer literacy. We seek an individual who possesses excellent communication, interpersonal, listening skills along with an ability to understand, perform, and retain various skill-related training. Experience in professional phone sales is desirable, though not essential. Knowledge and/or experience with ISO 9001 Quality System, though not essential. A High School diploma or equivalent is required. The Company Will Support You With: While high performance partnering is a staple for all our team members, the organization will support the incumbent while they learn and grow in this position. We offer a competitive salary with a full employee benefits package (Health, Dental, Visions, Welfare Insurances, 401k Program), while being part of a growing and successful organization.

Job Description We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing service information and resolving issues. Responsibilities: • Handle customer inquiries and complaints, • Provide information about the service, • Previous experience in customer service, sales, or other related fields, • Ability to build rapport with clients, • Ability to prioritize and multitask, • Positive and professional demeanor, • Excellent verbal communication skills in both English and SpanishCompany DescriptionAgape Transportation Management specializes on Non-Emergency Medical Transportation (NEMT) services for individuals who are not currently experiencing an emergency but need more assistance than a taxi service is able to provide. As a state-approved NEMT services provider, Agape offers premier curb-to-curb on-time medical transportation for select members of our community that otherwise might not have access to essential medical care.Agape Transportation Management specializes on Non-Emergency Medical Transportation (NEMT) services for individuals who are not currently experiencing an emergency but need more assistance than a taxi service is able to provide. As a state-approved NEMT services provider, Agape offers premier curb-to-curb on-time medical transportation for select members of our community that otherwise might not have access to essential medical care.

Job Description POSITION SUMMARY: This position is responsible for creating a welcoming and professional environment while managing all front desk operations to ensure efficient patient flow and positive patient experiences. This role requires strong customer service and communication skills, cultural sensitivity, and the ability to maintain confidentiality and professionalism in a fast-paced healthcare setting. The Medical Receptionist plays an essential role in supporting Saint James Health's mission of improving access to quality care and promoting the health and wellness of the communities we serve. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Greet patients and visitors warmly, providing a professional and welcoming first impression (patient check-in and check-out), • Verify patient identity, demographic information, insurance coverage, and eligibility for sliding fee discounts or grant-funded programs, • Register new patients and update returning patient records in the Electronic Health Record (EHR) system., • Schedule, confirm, and reschedule appointments in accordance with clinic protocols to ensure efficient patient flow., • Answer incoming calls, route messages appropriately, and respond to patient inquiries in a courteous and timely manner., • Collect copayments, balances, and other fees; issue receipts and maintain accurate financial records., • Ensure completion and accuracy of patient intake forms, consent forms, and required documentation before visits., • Maintain confidentiality and compliance with HIPAA regulations and SJH policies., • Collaborate closely with clinical staff, care coordinators, and management to support patient care and follow-up needs., • Support care coordination and outreach efforts by assisting with reminder calls, follow-up appointments, and patient education materials., • Assist in verifying insurance authorizations and referrals as needed., • Manage the front desk area, ensuring it is organized, clean, and conducive to a professional healthcare setting., • Participate in staff meetings, trainings, and quality improvement initiatives aligned with SJH standards., • Report any patient or operational concerns promptly to the Front Office Supervisor or appropriate management staff., • Two years front office experience;, • Customer service: 1 year (Preferred), • Computer skills: 1 year (Preferred), • Bilingual (Spanish or Portuguese (Preferred); and, • High school or equivalent., • Strong communication skills are required, • 401(k), • Health, Dental, Vision insurance The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, stand, and walk. The employee must be able to lift and/or move up to 10 pounds.

Job DescriptionPOSITION SUMMARYAssist Facilities leadership in maintenance and repairs, and in coordinating housekeeping. Purchase shipping supplies and office supplies for Facilities department. Assist in processing all incoming and outgoing mail in Corporate Headquarters location. Work within a team environment and independently. Requires availability and coverage during non-work hours in an emergency or as-needed basis. Requires capability of traveling to all NYC locations, and being on-call 24/7 using agency cell phone. DUTIES AND RESPONSIBILITIES (WEIGHTED & WITH DETAIL)Essential Functions: include, but are not limited to, the following: Program and Office Support (85%)• Coordinate and monitor building repair service calls, i.e. boiler, sprinkler, standpipes, water heater, chiller and water pumps, elevators, packaged air conditioners and HVAC systems, etc.• In the absence of the Manager of Facilities during call-outs and vacation assume responsibility over Facilities department. Log repairs and record issues using the work-order system. Prioritizes repairs in conjunction with Manager of Facilities.• Assist in escorting Facilities vendors performing work at NYC locations.• Works effectively with volunteers, trainees and temp agency personnel. Must work together and collaboratively within Facilities / Support Services team.• Performs other educational and experience related duties as required.• Handles the receiving, delivering and processing shipments.o Receives and distributes freight packages from carriers such as UPS, FedEx and other small motor freight deliveries.o Process packages for overnight delivery and special handling through UPS, FedEx and USPS.o Maintain logs and paperwork for follow up and tracking purposes.• Process all incoming and outgoing mail at PPGNY Corporate Headquarters, including interoffice and misdirected mail• Prepare documents and other items for shipping, including shipping labels for third-party IT vendorsLast updated: 01/06/2026 Customer Service Responsibilities (15%)• Prioritize and respond to emergent situations, analyze and take appropriate action which may include outsourcing the work• Builds and maintains positive, quality relationships with customers, both internal (colleagues) and external (patients, clients, donors etc)• Demonstrates commitment to exceeding customer expectations at every opportunity• Responds positively to customer concerns and demonstrates effective problem solving skills• Consistently interacts positively with internal and external customers• Always wear a PPGNY identifying name tag when workingRequired Skills/Abilities • Experience, Education and Licensure, • High School diploma or GED, • Professional knowledge may be obtained through formal education and/or through work experience, • Last updated: 01/06/2026, • Requires three (3) years of related and/or applicable experience in facilities support or mail processing, • Language & Interaction Skills, • Ability to communicate effectively and in a non judgmental manner or attitude, • Able to work within a team setting, • Ability to read, write and do arithmeticQualifications, • Remedial computer skills, • Well organized, and able to optimize the use of space and equipment while reducing operating costs, • Excellent customer service and communication skills, • Ability to use power tools., • Ability to work in team settings and work independently., • Ability to multi-task.Physical Demands, • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., • While performing the duties of this job, the employee is required to continuously talk and hear, frequently sit, stand, walk, reach, grasp, handle small objects, use repetitive motions of the hands and wrists. Work requires bending. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus., • Must be able to walk up and downs stairs., • Ability to climb a ladder and step ladder, • Bending at the waist, sitting kneeling, laying horizontally, climbing, walking, • Ability to push maximum 100 pounds ability to lift minimum 40 pounds, • Medical requirements of the position, • All staff who interact with patients and clients are required to meet the Department of Health medical requirements of an annual tuberculin test (PPD) and physical., • Must provide proof of COVID-19 vaccination or acceptable exemption., • Annually must provide proof of Flu vaccination or waiver., • Work Environment:, • Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Description Job Code 306 Department Name Clerical Reports To Supervisor, Clerical Staff FLSA Status Non Exempt Additional Pay: Plus $2,000 annually based on required Spanish fluency. The 32BJ Dental Center is growing, and we’re excited to announce the expansion of our Dental Center. We’re currently people-focused Dental Center Registration Desk Clerks to join our team. We offer: • Competitive Salary coupled with a great work/life balance., • Spanish Fluency Addition: $2,000 annually added to your pay, • Prime Location - Flatiron District in Manhattan, • Full-time Schedule consisting of a 35-hour work week., • Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium., • Pension Benefit that includes monthly employer contributions., • Retirement Benefit that includes 401K employer contributions., • Professional Coverage/Reimbursement includes Continuing Education (CE) reimbursement, malpractice coverage, and uniform allowance., • Paid Time Off including vacation, personal, CE & sick days., • Federal Paid Holidays – Up to 11 days off with pay., • And more... Union Code 53E Management No About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. The Funds oversees and manages $9 billion of dollars in assets, which are made up of many, varied and complex funds. The dollars come from a number of sources, including the property owners who pay into the funds on behalf of their employees, and as such, requires those who oversee and manage the money to be highly skilled financial management people. For 2025 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Job Summary: Under the supervision of the Clerical Supervisor, primary function is to be the front-line interface of the Dental Center to its patients. The Registration Desk Clerk will perform at a high level of efficiency and customer service to assist the patient in the entirety of the appointment process. Additional functions will include and not be limited to: scanning, data entry, and administrative tasks related to patient care and standard operations. The Registration Desk Clerk is cognizant of the philosophy, standards, objectives and policies of the Dental Center and the Funds. Essential Duties and Responsibilities: • Register Dental Center patients and the ability to qualify emergency patients using the Dental Center emergency patient guidelines, • Schedules initial, recall and treatment appointments, and reschedules appointments as necessary, • Checks patients in for their scheduled appointments, verifies patient’s demographics, quotes internal policies and benefits, • Assists patients with their benefit concerns and questions, • Perform monthly patient outreach by contacting members listed on the waitlist platform, • Verifies benefits eligibility and makes notes in the Dental Practice Management system, • Answers incoming calls related to appointments, vendor inquiries, current and future patient inquiries, and internal departmental inquiries, • Checks Delta Dental website and for claims history and frequency limitation for dental services being provided, • Confirms appointments for the next day as needed, • Assist patients with various administrative forms (HIPAA, Minor Consent, Records Release, Radiographs, Referrals, and Attendance, etc…), • Creates and maintains patient accounts in the Dental Practice Management System and any other required internal systems, • Assists with additional projects or initiatives, resulting from the day-to-day operations, • Releases patients from appointments as needed, • Assist in the release of patient records following an authorized request, • Scans and loads patient documents to their accounts in the Dental Practice Management system, • Utilizes resources available to troubleshoot daily clerical challenges in an efficient and effective manner, • Maintains detailed knowledge of dental benefits to provide plan participants with up to date plan and benefits information in English in Spanish, • Participate in any/all of the Dental Center improvements geared towards operational excellence, • Documents daily interactions in the Dental Practice Management system, • All other duties assigned by Clerical Supervisor or other supervisor/manager. Qualifications (Competencies): • Ability to operate Electronic Dental Record and other telecommunication systems, • Proficient in Microsoft Office applications, with a focus on Excel and Outlook, • Demonstrated ability to manage multiple tasks and priorities efficiently in a fast-paced environment, • Strong organizational skills and proven ability to prioritize tasks, • Experienced in entering, updating, and maintaining data across various systems with precision and strong attention to detail, • Proactive in identifying issues and implementing effective, practical solutions to improve processes and outcomes Soft Skills (Interpersonal Skills): • Strong verbal and written communication skills, • Exhibits a deep commitment to delivering exceptional customer service and ensuring patient satisfaction, • Listens attentively to patients and colleagues to accurately assess needs and respond appropriately, • Works effectively with team members to support shared objectives and drive results, • Ability to handle difficult communication with calmness and professionalism, • Adjusts quickly to changing priorities, workflows, and environments Education: High School Diploma, GED or equivalent experience. Employment experience with direct customer service exposure. Language Skills: Proficiency in English and Spanish languages is a must. Reasoning Ability: Above Average Certificates, Licenses, Registrations: None Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. Under 1/3 of the time: Standing, walking, climbing or balancing, stooping, kneeling, couching, or crawling ½ to 2/3 of time: Sitting, reaching with hands and arms Over 2/3 of time: Talking or listening 100% of the time: Using hands

Job DescriptionBenefits: • 401(k) matching, • Employee discounts, • Flexible Scheduling, • Career Advancement Opportunities The ideal candidate takes pride in the look and feel of the front desk and lobby areas and can quickly build rapport with guests. If you are a people person with a passion for providing exceptional customer service, we want to meet you! Responsibilities • Greet every guest with a smile, • Assist guests with the registration process, • Answer phone calls and take messages accurately, • Anticipate the needs of guests and build rapport, • Respond to guest concerns and resolve them appropriately, escalating to management when necessary, • Maintain accurate records of registration and payment information, • Ensure compliance with health and quality standardsQualifications, • High School Diploma/GED required, • Familiarity with hospitality industry standards, • Knowledge of front desk operations and procedures, • Proficient in English; knowledge of other languages is a plus, • Ability to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations, • Ability to demonstrate genuine care for customers and employees, • Ability to work in a fast-paced environment

Job Description Area Sales Manager Summary The Area Sales Manager is responsible for generating revenue and executing our sales methods in their designated geographical area. Territory Sales Manager's responsibilities include presenting our products to potential clients, identifying specific consumer characteristics, and recommending ways to promote and sell our products. Ultimately, you will help us grow our customer base and establish our reputation in your assigned region. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Meet or Exceed quote established for a specific territory, • Generate leads by cold calling in person and on the phone, • Answer customer questions about features, pricing, and additional services, • Attend conventions and represent Alma Lasers, • Move customers through the sales cycle, • Create and close emotional sales opportunities, • Thrive in an extremely fast-paced work environment, • Juggle multiple time-sensitive processes at once, • Possess the grit and determination to deal with rejection and continue on, • Deal with customer objections and turn them into a sale, • The unquenchable thirst to sell, • Perform product demos, • Develop and utilize all assets, reference sites, Company's clinical specialists, and partner personnel within the Territory to achieve short-term and long-term objectives., • Cross-sell products, • Collaborate with sales representatives in and out of assigned territory to share best practices, support a cohesive sales approach to meet individual and group sales quotas., • Satisfy all the Company’s Customer Care and Finance requirements as established, • Provide timely reports (weekly, monthly, quarterly, and annually to the Regional Sales Director regarding the status of each lead and sales opportunity in the pipeline through the CRM database (Salesforce)., • Build relationships with dermatologists or plastic surgeons (including ASPS, Facial Plastic, Ophthalmic, Plastic and AACS cosmetic surgeons, Urologists, OB/GYN, and private Practice Physicians), • Assist in closing deals with Territory Sales Managers, • Mentor and provide support for the Territory Sales Managers., • Carries a quota in the seven-figure range, • Initiative, • Problem Solving/Analysis, • Technical Capacity, • Organizational Skills, • Communication Proficiency, • High School, Bachelor’s degree preferred, or equivalent experience, • 2 years sales experience preferably in Medical or Capital Sales Experience, • Positive attitude and approach to the job responsibilities and the Alma team, • Microsoft Applications (MS Office, Excel, PowerPoint, and Outlook), • Salesforce experience preferred, • Excellent organizational skills, • Ability to multitask, • Superior Communication written and verbal No direct reports would assist in mentoring Territory Sales Managers Work Environment This job operates in a remote compacity. You will utilize standard office equipment such as tables, computers, and cell phones. You will also be in Dr’s offices and Spas Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 80 pounds. Travel This position requires 60% travel as needed. Work Authorization Documentation showing eligibility to work in the United States will be required. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Alma, Inc. is an Equal Opportunity Employer M / F / Disability / Veteran Area Sales Manager compensation is a base (75K) + uncapped commission position

Job Description Why Work for the Koppel Auto Group? “Here at Koeppel Auto Group, we Care! We have over 500 employees in our organization, and we believe in cultivating talent from within, seeking out talented employees who can become Koeppel’s future managers. Factory training is offered to qualified employees seeking certification in sales, service, or parts. Each Koeppel location is like a small city that requires dedicated workers of varying skills and experience levels.” Experienced BDC Representatives to join their team! Experience a plus but we will train the right person. 40 Hour Work Week with some nights. Saturdays and/or Sundays are necessary!! Our BDC Representative is the first person our customers speak to whether it is online / Text messaging or by phone. BDC Representatives are responsible for handling incoming phone calls and internet requests as well as scheduling appointments. We are looking for candidates who have a professional voice and are sympathetic to the customer's needs. This is a great career opportunity for applicants with automotive experience, or any other customer service/telephone contact experience. $50,000-$80,000/year based upon experience What We Offer: • Medical, Dental & Vision Insurance, • 401K Plan, • Paid time off and vacation, • Short/Long Term Disability, • Growth opportunities, • Paid Training, • Employee vehicle purchase plans, • Family-owned and operated, • Discounts on products and services BDC Responsibilities include: • Answering all incoming calls to the department and scheduling appointments, • Answering all internet inquiries to facilitate appointments into the dealership, • Making phone calls to customers after they have visited the showroom to find out about their experience, • Helps customers with vehicle selection and promotes model options and features, value-add products, and services via phone, email, text, or chat, • Maintains accurate sales documentation in CRM, • Maintains up-to-date knowledge of all vehicles, accessories, financing options, and promotions, • Attends all staff meetings, trainings, and educational classes as required, • Performs other duties as assigned BDC Qualifications: • Must have a clear, articulate, and pleasant speaking voice, • Must be a self-starter, • Customer service and/or telephone contact experience, • Must be dependable and report to work every day on time, • Must be friendly and upbeat and like talking on the phone helping people find answers to their questions, • Must be able to address and answer customer requests via phone and e-mail, • Strong organizational skills and the ability to effectively multi-task, • Excellent bilingual communication skills a plus (writing and speaking), • Excellent follow-up skills, • Dependable and compliant in following assigned work schedule, which will include evening and Saturday hours, • Excellent communication and interpersonal skills to interact professionally with customers, co-workers, management, and others, • Must be a "people person" but still know how to control the conversation, • Professional appearance and demeanor, • Must have an excellent attendance record and a commitment to being on time, • Excellent telephone skills, • Proficient computer and internet skills

Job Description Durst Profile: Since 1915, The Durst Organization has been a family-run business dedicated to the principles of innovation, integrity, community, and sustainability. We develop, build, own, and manage premier office towers and residential buildings that set new standards in environmental responsibility and user efficiency. Our enduring relationships with our tenants and partners are critical to our success and have made us generations of builders, building for generations. We build, own, and operate many of the world's most innovative and efficient buildings. We create value for our tenants and partners by developing sustainable residential and commercial properties in which people live, work, and thrive. Overview: We are seeking four (3) Night Light Duty Cleaner for our Building Services team at One World Trade Center. Candidates will create a positive experience by providing superior customer service to building tenants and guests. Responsibilities will include but are not limited to, ensuring that designated areas are always clean and well organized. The work shifts and posts needed: • Monday - Friday from 5:00pm - 12:30am (Saturday and Sunday off) - Floors 62 and 61, • Monday - Friday from 5:00pm - 12:30am (Saturday and Sunday off) - Floater This position is a Local 32BJ union position and will be based at One World Trade Center. Salary Range: $24.036 - $32.048 per hour. Responsibilities: • Empty wastebaskets by thoroughly damp wiping in/out. Collected rubbish must be placed in designated area for removal., • Dust and wipe clean all furniture (vertical and horizontal surfaces), equipment, telephones, and windowsills., • Dust baseboards, chair rails, picture frames, and doors within reach., • Remove finger marks and smudges from all office entrance doors, light switches, door frames and all interior glass (except windows)., • Vacuum all carpeted areas, sweep and/or damp mop all hard floor surfaces nightly., • Dust all doors and ventilating louvers within reach., • Maintain janitor closet to standard level and ensure that all assigned equipment is clean., • Turn off all lights and secure all doors that are scheduled to be locked upon completion of cleaning. Includes cleaning all vertical and horizontal surfaces and cleaning microwave and refrigerator, if directed. Thoroughly sweep and damp mop floor. Clean Lavatories Includes emptying all waste receptacles and replacing with a new clear plastic liner; thoroughly clean all fixtures (i.e., toilet bowls, urinal, sinks, partitions, mirrors) with an approved disinfectant; replenish all soap and paper dispensers; and thoroughly wash all floors with an approved disinfectant. Floor Care Machine scrub floors making sure the corners are thoroughly cleaned. Thoroughly rinse scrubbed floor areas and apply floor finish. Thoroughly sweep, damp mop and spray buff hard floor surfaces. Note: Special care must be taken not to splash solution on walls, doors and furniture. Rubbish Collection Operate freight elevator, remove all rubbish from designated freight elevator lobbies. Ensure that all floors (freight lobbies) are thoroughly swept and mopped. Rubbish Disposal Ensure all collected rubbish is disposed of in the proper containers (i.e., wet or dry trash). Note: If you are not sure of items to be discarded, contact your supervisor immediately. • Prior office cleaning experience or similar environment, • Operate tools and equipment in general custodial work, • Meet all schedule and timelines, • Understand and follow work directions as provided by supervisor, • Ability to work independently with minimal supervision, • Follow instructions per tenant request, • Work cooperatively with others, • Observe health and safety regulations, • Ability to utilize two-way radio to receive information and assignments and report on project and assignment progress from various locations, • Work is performed while standing and or walking, • Requires the use of hands for simple grasping and fine manipulations, • Requires bending, squatting, crawling, lifting and reaching Physical demands: While performing duties of this job, employee is occasionally required to walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; crouch; bend; talk; and hear. The employee must occasionally lift and move up to 50lbs. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work environment: The noise level in the work environment is usually moderate. EEOC Equal Opportunity Employer and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities. The Durst Organization and Affiliates is an equal opportunity employer for all and an employer for qualified veterans and individuals with disabilities in accordance with the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and the Rehabilitation Act of 1973. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, genetic information, disability or protected veteran status, or any other characteristic protected by law. Please click here for more information about Equal Opportunity Employment – Notice of Rights (EEO is the Law). We seek individuals who exemplify The Durst Organization's mission of providing the best service to our tenants, residents and partners. If you are ready to make a change and would like to join our team of dedicated professionals please review the currently open job listings and apply for those positions for which you meet the minimum qualifications. If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use the careers site as a result of your disability. To request an accommodation, please click here and let us know the nature of your request and provide your contact information. Please do not direct any other general employment related questions using the link provided. We will only respond to inquiries concerning requests for reasonable accommodations. The content provided on this site is intended for informational purposes only and is not intended to constitute an offer or solicitation. Despite the efforts of The Durst Organization to provide accurate information on this site, it is not possible to ensure that all information is correct or up to date. Information on this site does not modify or supersede tenants' lease terms. The Durst Organization assumes no responsibility or liability for any actions taken as a result of using this site, or for errors or omissions in the content found on this server. Residents of California California Applicant Privacy Policy THIS SITE AND THE CONTENT ARE PROVIDED '"AS IS" AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, THE DURST ORGANIZATION DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, HABITABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. 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Job Description Job Code 1180 Department Name Health Fund Admin Reports To Manager, Health Fund Operations FLSA Status Exempt Union Code N/A Management No About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. The Funds oversees and manages $9 billion of dollars in assets, which are made up of many, varied and complex funds. The dollars come from a number of sources, including the property owners who pay into the funds on behalf of their employees, and as such, requires those who oversee and manage the money to be highly skilled financial management people. For 2025 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Job Summary: Under the supervision of the Manager of Health Fund Operations, the Claims Dispute Resolution Analyst will be responsible for reviewing healthcare claims flagged under the "lesser of terms" payment principle and managing cases within the Independent Dispute Resolution (IDR) process. This role involves analyzing claims, negotiating equitable reimbursement rates, and ensuring compliance with regulatory requirements, including the No Surprises Act. The Claims Dispute Resolution Analyst will collaborate with internal teams, healthcare providers, and payers to resolve disputes while maintaining accurate documentation and delivering timely results. Essential Duties and Responsibilities: • Case Review and Analysis, • Conduct thorough review of disputed medical claims to determine the medical necessity of services provided to our members and identify resolution pathways, • Analyze clinical documentation to support or contest payment disputes, • Identify and review cases flagged under the "lesser of terms" payment principle, • Analyze claim details, including billed charges, payer allowed amounts, and applicable contracts or benchmark rates, • Collaborate with healthcare providers to obtain necessary clinical information and provide expert clinical insight during negotiations, • Negotiation, • Initiate and manage rate negotiation discussions with healthcare providers and/or facilities, • Leverage data such as industry benchmarks, comparable claims, and cost analysis to propose equitable reimbursement rates, • Document all negotiation processes, ensuring transparency and accountability, • Negotiate arrangements for planned care with out-of-network providers when no in-network equitable exists, • IDR Process Management, • Coordinate the submission of notices and required documentation through various methods of receipt, • Ensure compliance with federal regulated 30-day open negotiation period and timelines for IDR requests, • Manage the workflow of IDR cases from initiation through final resolution, • Data Entry and Documentation, • Accurately input case details, clinical data, and communications into internal systems, • Maintain records of all correspondence, decisions, and outcomes related to IDR cases, • Ensure all documentation is complete and compliant with federal regulations, • Collaboration and Communication, • Coordinate with internal teams, including billing, compliance, and legal, to gather necessary documentation for negotiations, • Serve as a liaison between providers and payers, facilitating efficient and amicable resolutions, • Communicate outcomes effectively to all stakeholders, including patients when necessary, • Compliance, • Maintain up-to-date knowledge of regulations governing claims and reimbursement, particularly around "lesser of terms" and balance billing, • Ensure all actions and submissions are in full compliance with federal regulatory requirements, • Support the maintenance of a resource database, • Maintain up-to-date knowledge of resources and entitlements, • Reporting, • Assist in generating reports on IDR/Lesser of case outcomes, trends, and performance metrics, • Assist in building presentations to report findings to internal and external stakeholders, • Perform any other relevant, or pertinent work duties assigned by management Qualifications (Competencies): • 3+ years of experience in healthcare billing, claims, or payer-provider negotiations required, • Proficiency in data entry, with attention to detail and accuracy, • Experience with healthcare billing and systems is a plus, • Excellent verbal, interpersonal, and written communication skills, • Ability to communicate complex medical and regulatory information clearly and effectively, • Ability to manage multiple cases simultaneously and meet strict deadlines, • Experience with the Independent Dispute Resolution process or similar healthcare arbitration processes, • Strong knowledge base of the healthcare industry, • Outstanding analytical and problem-solving skills, • Ability to use Microsoft Office with emphasis on Excel and Word, • Excellent organizational and prioritizing skills, • Ability to work on simultaneous projects with diverse working groups, • Excellent customer service skills when working with claimants and hospitals to resolve disputes, answer questions and provide solutions related to medical claims Education: Bachelor’s degree in Healthcare Administration, Business, or a related field; or the equivalent education and/or experience. Language Skills: The ability to read, write and understand English is essential Bilingual in English/Spanish preferred Reasoning Ability: High Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. • Under 1/3 of the time: Standing, Walking, Climbing or Balancing, Stooping, Kneeling, Crouching, or Crawling, • Over 2/3 of the time: Talking or Hearing, • 100% of the time: Using Hands Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Job Description Purpose of Position: The Senior Supervisor will assist the Management team with providing overall supervision of the day-to-day operations of various building service contracts held by Wildcat and Fedcap Rehabilitation Services. The Senior Supervisor will supervise janitorial supervisors and cleaning crews assigned to various locations. The Supervisor will assist the Operations Manager in overseeing the cleaning operations for janitorial contracts, throughout the metropolitan area that includes various locations, day, night, and weekend shifts, all depending on operational needs. Essential Functions: • Facilitates training for supervisors, lead workers, and cleaning crews; interacts with customer base to address janitorial concerns/ issues or additional requests for detailed cleaning and floor care jobs., • Provide weekly inspection and operation reports., • Conducts follow-up meetings and reports on all service requests and issues., • Identifies and communicates opportunities for additional cleaning services to the Operations Managers and Director of Facilities Management., • Manage staff schedules and cover shifts at various site locations as needed., • Provide shift coverage as needed, including but not limited to personally, covering shift(s), changes in work location or shift to accommodate last-minute emergencies, coverages of sites, and/or any other Facilities Management operational needs., • Perform other duties as assigned. This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities., • Providing orientation to new workers and supervisors Education and Experience:, • Associate degree, or vocational/technical training required; Bachelor's degree preferred., • Must have a valid Driver's license and a good driving record., • Three (3) years of extensive knowledge and experience in the provision of custodial services to public and private organizations., • Must have at least four (4) years' experience in a supervisory capacity, and demonstrates good leadership qualities, or an equivalent combination of related education and experience., • Must have the ability to handle employee relations issues., • Technical knowledge of equipment, materials, practices, and methods with respect to office cleaning. Knowledge, Skills, and Abilities, • Knowledge of the Organization’s mission, vision, and goals and execution of policies and procedures., • Must have excellent communication skills (writing and verbal) and the ability to communicate effectively with employees and customers., • Must have a basic understanding of cost control and budgets., • Must be able to prepare reports, job descriptions, job tasks, and other vital reports in Excel and Word., • Must be able to supervise, train, and direct multiple employees., • Must have janitorial technical skills including: Stripping and waxing floors, Carpet extracting, steam cleaning, scrubbing and recoat, bathroom cleaning, and specialty services., • Must be flexible and/or able to cover or work during any shift, weekday, weeknight/overnight, and/or weekend shifts with limited notice., • Knowledge of Microsoft Office Word, Excel. Supervisory Responsibility: This position manages staff and is responsible for the performance management and hiring of the employees within that department. Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Position Type/Expected Hours of Work: This is a full-time position, and hours of work and days are non-typically Monday through Friday, 9:00 AM to 5:00 PM but will be determined by the operational needs of management as required by the sites. There will be evening, and weekend work required as job duties demand. There are also phone calls and texts that must be responded to after working hours. Travel: Travel is primarily local and is required throughout the Metropolitan area as needed. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate with workers, supervisors, and management. The employee must be able to lift and/or move up to 50 pounds if they are demonstrating machinery, performing training techniques, or covering at a site. Fedcap provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We are an EEO employer committed to diversity, M/F/D/V. Company DescriptionMission: To create opportunities for individuals with barriers to achieve economic well-being. Wildcat Service Corporation was founded in July 1972 by visionary social entrepreneur, Herb Sturz. It was the first organization in the United States to design and implement a transitional work program for unemployed persons with criminal convictions. Transitional employment helps individuals with barriers to employment acquire the habits, demeanor and experience necessary to work in the private or public sectors. Each year Wildcat helps thousands of individuals transition successfully from incarceration to their community so they can find jobs, build careers, and receive the training and guidance necessary for economic well-being. Wildcat joined The Fedcap Group in 2011.Mission: To create opportunities for individuals with barriers to achieve economic well-being.\r\n\r\nWildcat Service Corporation was founded in July 1972 by visionary social entrepreneur, Herb Sturz. It was the first organization in the United States to design and implement a transitional work program for unemployed persons with criminal convictions. Transitional employment helps individuals with barriers to employment acquire the habits, demeanor and experience necessary to work in the private or public sectors. Each year Wildcat helps thousands of individuals transition successfully from incarceration to their community so they can find jobs, build careers, and receive the training and guidance necessary for economic well-being. \r\n\r\nWildcat joined The Fedcap Group in 2011.

Job DescriptionDescription: Leading Freight Forwarder / NVOCC/ Customs House Broker/ Tank Container Operator, with locations in 24 countries and over 3300 employees strong, is seeking a highly motivated and organized individual to fill the position of Import Customer Service Representative – Customs Entry Writer in our Jersey City, NJ office. Responsibilities include but are not limited to: • Preparing and submitting customs entries: This involves preparing the necessary documentation and data to US Customs and Border Protection (CBP) and other government agencies like the FDA, Fish & Wildlife Service (FWS), USDA, etc., • Transmission of Customs Entries to U.S. Customs for import shipments, • Ensuring compliance: Verify accuracy of documents (commercial invoices, etc.) and ensure compliance with US Customs regulations., • Coordinating with various parties: Communicate and coordinate with internal / external customers, carriers, freight forwarders, customs officials and other agencies to ensure smooth clearance of good, • Problem-solving: Resolve documentation discrepancies, Customs exams, FDA holds, or other issues related to Customs clearance., • Receiving, reviewing, and processing import documentation for an assigned base of accounts, • Preparing daily activities including: preparing delivery orders and coordinating the pickup and delivery of cargo, filing ISF (Importer Security Filing), answering emails, • Processing documents through the system and interface and providing updates and communications for internal and external customers to produce timely and compliant transactions, • Tracing key transaction information such as HBL, commercial invoice, and other required documents to determine if record is available, • Corresponding with overseas agents and clients, • Working with steamship lines/airlines/trucking companies to obtain quotations and handle the movement of freight, • Developing and maintaining excellent customer service to internal and external customers, • Preparing quotations, • Handling the files from A to Z, • Responsible to ensure legal compliance, provide import guidance and control within government rules and regulations. Requirements: Job Requirements: · Minimum 2- 4 years of experience in Import Customs Clearance operations · Knowledge of current and historical Customs regulations, Harmonized Tariff Schedule, and related directives of government agencies (including but not limited to Environmental Protection Agency (EPA), Food and Drug Administration (FDA) and United States Agriculture Department (USDA) is a plus) · Be able to work independently, multi-task, be a team player and work in a fast-paced environment · Possess excellent written and verbal communication skills · Have computer skills and knowledge of Microsoft Outlook, Excel, Word and Access · Experience with the handling of hazardous materials a plus Our Benefits include: · Medical · Dental · Vision · Flexible Spending Account (Medical and Dependent Care) · 401(k) with company match · Company paid Life Insurance, Short-Term Disability and Long-Term Disability · Paid Holidays plus PTO and Sick Leave · Voluntary Time Off · Employee Assistance Program · Tuition Reimbursement · Employee Referral Program · Employee Discounts When applying, the candidate should include salary requirement. Background check required. Only those considered for the position will be contacted. Thank you for your interest.

Job DescriptionDescription Are you an ambitious entrepreneur eager to step up your career in Enterprise Sales? If so, Mimeo provides an opportunity to launch an exciting career path starting as a Sales Development Representative, building long term business relationships with C-Level Executives at Fortune 500 companies as well as start-ups. As the face of our organization, you will be responsible for following upon marketing campaigns, owning a book of business, and managing an evolving territory across a variety of industries including SaaS, Finance, Education, and Healthcare. You will be trained on the ideal Mimeo customer profiles and how to qualify them while also building long term business relationships within Mimeo’s leadership team, acting as an internal champion for your clients. In addition to our competitive salary and top notch healthcare and benefits, we offer career growth. If you want to be a polished enterprise, solution-oriented seller, look no further. Key ResponsibilitiesCreating new Sales Qualified Opportunities • Speaking with via LinkedIn Sales Navigator, Phone and Email, potential new Mimeo Customers and existing customers within Mid Market and Corporate accounts with a goal of creating new Sales Qualified Opportunities in new business units (SQO)., • Conducting Discovery calls with prospects to fully understand their needs and challenges., • Setting Qualified Demonstrations for Accounts Executives and Enterprise Sales Executives to close for First Purchase Order (FPO) and penetrate by growing revenue across new departments Pipeline & Activity Management, • Constantly reviewing your roles KPI’s, as defined by sales leadership, to ensure you are exceeding activity, territory coverage, discovery call, sales qualified opportunities and revenue metrics, • Understanding your pipeline’s performance and how you can maximize your returns, • Maintaining an organized system of management through Salesloft and Salesforce.com Skills Knowledge and Expertise • Bachelor’s degree (preferred), • Experience with Salesforce.com, Outreach, ZoomInfo, LinkedIn Sales Navigator (preferred), • 1+ years of Sales or Customer Service experience (preferred), • Strong attention to detail with the ability to think quickly, identify and quantify revenue (required), • Excellent oral and written communication skills (required), • Strong work ethic with a desire to build a career in sales (required)

Job Description Responsibilities Bilingual Spanish required. Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Patient Service Representative, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. You Will: • Greet and register patients in a friendly and service-oriented manner., • Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation., • Collect and log all co-pays and fees, • Answer/transfer incoming phone calls., • Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary., • Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed., • Coordinate with the back-office staff for timely and effective care of patients, • Demonstrates competency regarding the need to safeguard patient property and Patient Health Information., • Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements., • Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals., • Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers., • Demonstrates respect for patient boundaries and cultural sensitivities during all interactions., • Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting., • Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations, • Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues, • High School Diploma or GED, • Intermediate to advanced computer skills, • Strong multitasking and communication skills, • Experience providing exceptional customer service, • Medical terminology knowledge and recent medical/radiology office experience is preferred. We Offer: • Comprehensive Medical, Dental and Vision coverages., • Health Savings Accounts with employer funding., • Wellness dollars, • 401(k) Employer Match, • Free services at any of our imaging centers for you and your immediate family.

Job DescriptionBenefits: • License reimbursement, • 401(k), • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Manage customer inquiries and resolve issues., • Maintain customer records and update information as needed., • Assist with customer retention strategies., • Coordinate with other departments to ensure customer satisfaction.QUALIFICATIONS:, • Communication and problem-solving skills., • Experience in customer service preferred., • Ability to handle high-stress situations calmly.

Job Description Midwood Ambulance Service is a respected leader in specialized medical care and emergency transportation since 1956. It is the oldest private, family-owned medical transportation business in Brooklyn and one of the oldest and largest in New York City. We are currently seeking a Sales Representative to work with flexible hours. Responsibilities: • Contact potential customers at physician offices, • Respond to sales leads, • Travel to defined geographies to sell ambulance services, • Arrange appointments with doctors, • Cold-call or go door to door, • Provide competitive pricing information to establish negotiated pricing contracts, • Improve product knowledge, • Travel throughout assigned territory to call on regular and prospective customers to solicit orders or talks with customers by phone, • Research competitors, • Gathers, analyzes and delivers information from the field to allow the company to develop appropriate strategies, • Coordinate all issues with key clients between sales, service support, customer service, marketing and finance, • Stay informed about the activities of health services in a particular area Requirements: • Must use their own car (mileage reimbursement), • Must have a clear driving record, • Must possess a “Can do” attitude, • Be driven to produce results cW0KsaOQRG

Job Description Eric Safarian - State Farm Agency, located in Staten Island, NY is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. This is a position focused on Customer Service for a well-established State Farm Agent. If you have a talent for customer care and understand the needs and motivations of people, we want you on our team! As our Customer Service Representative, youll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience. Responsibilities include but not limited to: • Answer phones and greet clients., • Establish customer relationships and follow up with customers, as needed., • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification., • Use a customer-focused, needs-based review process to educate customers about insurance options. You will receive: • Base pay plus bonus, • Paid time off (vacation and personal/sick days), • Valuable experience, • Growth potential/Opportunity for advancement within my office, • Opportunity to obtain New York State Property and Casualty license Requirements • Excellent communication skills - written, verbal and listening, • Self-motivated, • Detail oriented, • Proactive in problem solving, • Staten Island resident, • Ability to work in a team environment, • Ability to assess customer needs and conduct effective interviews, • Ability to effectively relate to a customer This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies..State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job Description Join Our Team! At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact. Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting. Key Responsibilities: Customer Support • Provide professional, friendly, and solution-focused support to AT&T customers inside national retail locations., • Resolve inquiries related to billing, account updates, plan changes, device support, and service concerns., • Troubleshoot wireless devices, network issues, and feature functionality., • Act as the AT&T subject-matter expert for retail employees and third-party labor partners., • Serve as the primary AT&T representative for these partners, leading in-store support for retail escalations., • This role is performed in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours per day., • Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs., • Navigate multiple systems simultaneously while engaging with customers in real time., • Document all interactions thoroughly and accurately., • Adhere to company policies, compliance requirements, and privacy standards., • Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores., • Execute and maintain approved planograms for mobile devices and signage, • Maintain inventory accuracy for display devices and fixtures, • Work closely with cross-functional teams such as technical support, billing, fraud, customer care, and escalation agents., • Share insights on recurring issues to improve processes and customer experience., • Maintain a positive, professional demeanor during all interactions. Requirements Required Skills & Qualifications • Strong customer service and communication skills., • Ability to handle high-stress or escalated situations with professionalism., • Proficient in multitasking and navigating complex systems., • Detail-oriented with strong problem-solving abilities., • Experience in wireless communications, retail customer service, or technical support, • Competitive starting pay of $26 per hour!, • Comprehensive training and development programs, • A supportive and engaging team environment, • Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period!, • 401k Plan with employer matching after one year of employment, • Paid vacation, personal/sick days, and bereavement time after 90 days, • Employee Profit Sharing Program, • 50% AT&T wireless discount, • Paid training, • Advancement opportunities, we prefer to promote from within!

Job DescriptionOur fee-for-service dental practice is searching for an exceptional Customer Service Sales Representative who can guide new patients through both dental and financial options as they begin their treatment journey. This role is perfect for someone who thrives on connection, clarity, and compassionate sales. What Youll Do Speak with new prospects who are actively seeking dental care and need clear guidance on treatment possibilities and payment plans Communicate confidently, compassionately, and professionally in both English and Spanish Help callers feel understood, supported, and ready to begin care Use your sales expertise to close treatment opportunities while prioritizing patient trust and comfort Grow with a practice that values excellence, empathy, and long-term patient relationships What Were Looking For Bilingual English/Spanish required Experience in healthcare or dental sales is a strong advantage A master closer who understands ethical, needs-based sales Warm, enthusiastic, and genuinely interested in helping people start care Full-time or part-time applicants welcome A candidate who wants to build a real career in the dental field If you are serious about this opportunity and ready to grow your career in dentistry, please send us your resume and tell us why youre enthusiastic about joining our team.

Job Description Join the Allstate Insurance-Tom Birks Agency, a vibrant and customer-focused establishment located in the heart of Bloomfield, New Jersey. As a Licensed Insurance Representative, you will be an essential part of our dedicated team, helping clients navigate their insurance needs with expertise and care. Our agency is renowned for providing exceptional service and cultivating strong relationships with our community. We pride ourselves on our positive work environment and inviting culture, ensuring that every team member feels valued and supported in their professional journey. In this role, you will leverage your knowledge and skills to provide personalized insurance solutions, ensuring our clients are well-protected and informed. If you are passionate about making a difference in people's lives and eager to grow in a stable and fulfilling career, the Allstate Insurance-Tom Birks Agency is the place for you. Your path to a rewarding future begins here! This position has unlimited earning potential (salary, commission and bonus). Many 1st year agents can make $75,000+ and $100,000+ in year 2 and beyond. We are looking for motivated individuals that want to make real money and believe in their abilities...!!! Benefits Annual Base Salary + Commission + Bonus Opportunities Health Insurance Dental Insurance Vision Insurance Life Insurance Hands on Training Mon-Fri Schedule Career Growth Opportunities Retirement Plan Evenings Off Paid Time Off (PTO) Salary+Commission+Bonus Aggressive Commissions Sales Contests/Prizes Responsibilities Client Consultation: Engage with clients to understand their property and casualty insurance needs, providing personalized advice and solutions. Policy Management: Accurately maintain and update client records, ensuring all information is current and correct. Sales: Develop strong relationships with potential clients to convert opportunities into sales and policy renewals. Claims Assistance: Guide clients through the claims process, offering support and advice to ensure a smooth experience. Product Knowledge: Stay informed about Allstate's insurance products and services to effectively address client inquiries and recommend appropriate solutions. Compliance: Ensure all actions and practices comply with state and federal insurance regulations, maintaining a high standard of ethical integrity. Requirements Licensing: Must hold an active Property & Casualty or Personal Lines Insurance License in the state of New Jersey. Experience: Minimum of 1-2 years in insurance sales in property and casualty insurance. Communication Skills: Strong verbal and written communication techniques, capable of engaging potential clients effectively. Customer Service: Demonstrated commitment to providing excellent customer service and understanding client needs. Team Collaboration: Ability to collaborate with team members to achieve agency goals. Reliability: Consistent attendance and punctuality is essential for this on-site position. Tech Proficiency: Familiarity with insurance software and CRM systems is beneficial.

Job DescriptionWe are dedicated to creating healthy, beautiful smiles that enhance our patients' confidence and longevity. Our multispecialty dental practice offers comprehensive care in a welcoming environment, and were looking for a passionate individual to join our team! Job Description: We are seeking a dynamic and bilingual (Spanish/English) Customer Service/Sales Representative to serve as the first point of contact for our patients. This role is pivotal in guiding patients toward the dental care they need, ensuring exceptional service, and promoting our mission of healthy smiles. Key Responsibilities: • Engage with patients via phone, email, and in-person to schedule appointments and provide information about our services., • Utilize sales skills to educate patients on treatment options and guide them toward necessary dental care with different financial options., • Maintain professional phone etiquette, ensuring clear, empathetic, and persuasive communication., • Build strong patient relationships to foster trust and loyalty., • Collaborate with the dental team to ensure seamless patient experiences., • Handle patient inquiries, address concerns, and follow up to ensure satisfaction.Requirements:, • Bilingual (Spanish/English): Fluency in both languages is MANDATORY for effective communication with our diverse patient base. PLEASE DO NOT APPLY IF YOU ARE NOT BILINGUAL - ENGLISH/SPANISH SPEAKING., • Prior Sales Experience: Proven ability to influence and guide customers toward solutions, preferably in a healthcare or service-oriented environment., • Phone Etiquette: Exceptional verbal communication skills with a professional and friendly demeanor., • Team Player: Comfortable working in a collaborative, fast-paced environment., • Organizational Skills: Ability to manage appointments, follow-ups, and patient records efficiently., • Experience in Dental/Healthcare (Preferred): Familiarity with dental terminology or healthcare sales is a plus but not required. We will train you.Why Join Us?, • Be part of a team dedicated to transforming lives through healthy smiles., • Opportunities for growth and professional development. Join us in helping our patients smile brighter and live longer!

Job DescriptionBenefits: • 401(k) matching, • Employee discounts, • Paid time off, • Training & development Responsibilities: • Greet clients and their pets with a warm and welcoming attitude, ensuring a comfortable and friendly environment., • Answer phone calls promptly and professionally, manage emails, and handle client inquiries with accuracy and empathy., • Efficiently schedule and confirm appointments, manage the appointment schedule, and handle appointment changes or cancellations., • Accurately process client check-ins and check-outs, including updating patient records and processing payments., • Maintain accurate and up-to-date client and patient records in our practice management software., • Process payments, prepare invoices, and handle basic financial transactions with accuracy., • Assist clients with medication refill requests, ensuring proper authorization and communication with the veterinary team., • Perform general administrative tasks such as photocopying, faxing, and maintaining a clean and organized reception and waiting area., • Provide basic information to clients regarding appointment preparation, general pet care, and hospital policies., • Act as a liaison between clients and the veterinary medical team, relaying messages and ensuring clear communication., • Respond to client concerns or complaints with empathy and professionalism, escalating issues to the appropriate team member when necessary.Qualifications:, • High school diploma or equivalent required; some college coursework or relevant certifications preferred., • Proven experience in a customer service role, preferably in a veterinary, medical, or other service-oriented environment., • Excellent communication and interpersonal skills, with a genuine love for interacting with people and animals., • Strong organizational skills and attention to detail, with the ability to multitask and prioritize effectively in a fast-paced environment., • Proficiency in basic computer skills, including word processing, email, and data entry., • Experience with veterinary practice management software (e.g., Impromed) is a plus., • Ability to remain calm and professional in stressful situations., • A positive attitude, strong work ethic, and the ability to work effectively as part of a team.

Job Description Purpose of Position: The primary function of the Quality Management Outreach Specialist is to provide support for internal and external requirements related to improving Metro Plus Health Plans quality performance in its programs. This includes supporting processes related to collecting, maintaining and compiling data received for incorporation into Plan reporting. The position serves as a Quality Management member liaison, working to address members needs. The primary focus is outreaching to members to administer a Health Risk Assessment (HRA) and subsequently responding to identified needs, data entry of assessments, maintenance of tracking process and reports, and implementation of treatment plans by linking member to appropriate clinical and social services. This position will support additional ad-hoc outreach efforts to both members and providers to assist with connecting members to clinical services. Scope of Role & Responsibilities: Administer Health Risk Assessment to members as needed. Handle requests for care coordination, assessing the request, the members needs, and facilitating appropriate interventions and follow up. Maintain accurate and complete documentation of required information in compliance with risk management and regulatory requirements. Assist member with basic benefit information. Assist members with appointments for specialists, educational classes, and transportation. Perform data entry of medical information; maintain tracking process and reports. Assist Quality Management personnel to coordinate members appointments, equipment, social services, and home health needs. Participate in team meetings. Attend Metro Plus events whenever required. Promote communication with the Care Management team and other internal departments to ensure members receive needed services and to foster member satisfaction. Alert the appropriate Team Lead when members share clinical issues that need to be addressed. Comply with all orientation requirements, annual and other mandatory training, organizational and departmental policies and procedures and actively participate in the evaluation process. Share observations and provide feedback regarding workflow to ensure continuous quality improvement. Maintain professional competences as a Quality Management Outreach Specialist. Perform other duties as assigned This is the pay range that Right Sourcing reasonably expects to pay someone for this position, however, as a supplier your expected pay range may vary and/or include certain benefits like: Medical, Dental, Vision, 401K [include any compulsory benefits such as commissions, incentive bonuses, etc. if applicable]. Skills: One year of managed care experience preferably in Care Coordination Experience working with the health needs of the population served. Experience as a Medical assistant or Licensed Vocational Nurse is a plus. One or more years of experience in the medical field. Managed Care Experience a plus. Strong customer service skills to coordinate service delivery including attention to members/caregivers, sensitivity to concerns, proactive identification and rapid resolution of issues to promote positive outcomes for members. Demonstrated ability to communicate effectively, problem solve and work effectively with people. Bilingual candidates who are fluent in Spanish, Haitian Creole and/or Russian are strongly preferred. Working knowledge of medical terminology and abbreviations. Proficiency with computers navigating in multiple systems and web-based applications. Confident, autonomous, solution driven, detail oriented, high standards of excellence, nonjudgmental, diplomatic, resourceful, intuitive, dedicated, resilient and proactive. Good interpersonal skills/team skills Understanding and appreciation for confidentiality Ability to work in a fast-paced environment Excellent time management and organizational skills Ability to prioritize and manage changing priorities under pressure Must know how to use Microsoft Office applications including Word, Excel, and Outlook. Professional Competencies: Integrity and Trust Customer Focus Functional/Technical/Analytical Skills Teamwork Written/Oral Communications Education: High school diploma or GED required Bachelors Degree preferred Schedule Notes: Metro Plus Medicare Sales Representative Position Type: Field-Based (Hours may vary based on business needs) License Requirement: New York State Accident & Health Insurance Broker License (NYS Life Insurance License also required) Expenses: No reimbursable expenses Overview Licensed New York State Health Brokers supporting Medicare Open Enrollment through in-person outreach and member engagement across the five boroughs. Representatives play a key role in promoting Metro Plus Healths Medicare plans and assisting prospective members with the enrollment process. Scope of Work Conduct field-based outreach and enrollment activities at community events, hospitals, senior centers, and other designated sites. Educate and engage prospective members on Metro Plus Healths Medicare offerings. Support Medicare enrollment initiatives and ensure compliance with all applicable guidelines. Provide coverage and support across all boroughs as needed. Travel to assigned locations and events as required. Open Enrollment Period Currently active. Assignments expected to continue through March. Extensions will follow standard approval and extension processes. Experience & Skills Minimum: 2 years of managed care or related healthcare experience. Strong communication and customer service skills with the ability to engage diverse communities. Bilingual candidates preferred: Spanish, Haitian Creole, or Russian. Must be comfortable working independently in the field and representing Metro Plus Health professionally.

Job Description Join the country’s leading Cardiac PET provider! Cardiac Imaging Inc. (CII) is looking for talented and ambitious professionals to join our dynamic team and improve patient outcomes across the nation. Despite heart disease being the leading cause of death in the US, most physicians and patients do not have access to the leading technology in Cardiology. At CII, our mission is to create a more accessible healthcare system by enabling all physicians to treat their patients with the most advanced technology – all from the comfort of their own practice. Our innovative team drives this mission forward each and every day with our Mobile and Fixed Cardiac PET Solutions. As we continue to grow, we currently have a tremendous opportunity for a Registered Nurse who is up for the challenge. Summary/Objective: The Registered Nurse will oversee the practical aspects of the pharmacologic stress test while assisting the Nuclear Medicine Technologist. The Registered Nurse is responsible for providing an overview and instructions to each patient, including the effects of the stress agent, adverse effects that they might experience, and how any adverse effects will be managed. Essential Functions: • Prepares patient for stress testing procedure; including patient interviews, obtaining medical history, obtaining patient consent and required signatures, and conducting patient teaching related to nuclear imaging procedure, including risks and complications., • Assesses patients’ blood pressure, pulse, obtains oxygen % saturation levels and establishes Peripheral Intravenous (IV) access., • Sets up and monitors patient through 12 lead EKG stress testing including application of 12 lead EKG monitor pads and application leads., • Identifies EKG rhythm and interpretation under physician guidance., • Under the direct supervision of the site physician, applies ACLS algorithms if patients experience complications or cardiac arrest during procedure including administration of resuscitation pharmacological agents, oropharyngeal and nasopharyngeal airway placement., • Completes daily paperwork at customer site to include obtaining physician signature(s), photocopying, scanning, etc., • Maintains inventory of supplies and drugs at hub and on mobile unit., • Complies with established departmental policies and procedures, objectives, quality assurance program, safety and environmental standards., • Performs other related duties as required and assigned. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job • Physical activity – talking, hearing, grasping, fingering, and repetitive motion. Must be able to move independently and comfortably on board mobile unit., • Medium work – Must be able to exert up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Associate’s Degree in Nursing (ADN) ACLS Certified Travel between New York and New Jersey Benefits: We believe taking care of our people is the right thing to do. Cardiac Imaging believes that its dedicated employees are its most valuable resource. Employees at Cardiac Imaging are provided with a professional and comfortable work environment, along with a generous benefit package. • Paid Holidays, • Paid Time Off, • Medical/Dental/Vision Insurance, • Flexible Spending Account (FSA), • Healthcare Savings Account (HSA), • Voluntary Short-Term Disability, • Long Term Disability, • Life Insurance/AD&D, • Voluntary Life Insurance/AD&D, • Voluntary Accident, • 401(k) Employer reserves the right to offer the selected candidate or applicant an hourly rate or salary at an appropriate level to be set and determined by the employer that is commensurate with the applicant’s qualifications, experience, education, sills, training, certifications, or seniority.

Job DescriptionDescriptionJob Title: Customer Service Representative (Part Time & Overnight) Location: Near the Wellmont Theater Hourly Pay: $15.92 Schedule: Overnight (24 hrs/week) Customer Service Representative processing written transaction requests from Monthly Parking, Transient customers and stakeholders. Provides consistent and professional customer service in assisting internal and external customers with monthly and daily parking requirements. Key Responsibilities • Develop sound critical and decision-making skills necessary to thrive in a fast-paced environment with back-to-back calls while maintaining poise, accuracy, and speed, • Acting as a fast-moving, courteous company brand ambassador while processing transactions, interfacing with guests, communicating company policies, and enforcing regulations, • Foster customer success, happiness, and satisfaction by building customer rapport, addressing customer inquiries and complaints, providing empathy, and communicating information, • Embrace performance-based call monitoring, recording, and assessment approach to improve communication, timeliness, and overall satisfaction, • Spark accurate, speedy operation while optimizing voice quality, grammar skills, tone, and proactiveness to improve quality and consistency, • Leverage your knack for technology and attention to detail to foster data integrity by gathering information, composing documents, and inputting data, • Answer inbound emails, phone calls, and faxes within department and individual Service Level and Quality goals. Acts as point of contact for both internal and external monthly parking customers, • Provide comprehensive service and support for Monthly Parking customers, including; potential customers, existing customers and stakeholders., • Provide comprehensive branch, lot and account maintenance support, • Respond to customer inquiries ensuring customers receive timely resolution and accurate information, • Demonstrate excellent customer service to assist in retaining Monthly Parking customers, • Ensure all customer account information is updated accurately and notes are entered for every transaction., • Utilize resources such as Online Help, Policy & Procedure manuals, and emails from Supervisors, Management and the Training Department, • Complete and maintain any required paperwork or record keeping methods, • Enter customer payment information for PAP or credit card when received by fax, e-mail or letter as well as over the phone., • Keep up to date with changes in workflow, policy, and product knowledge., • Provides support and training to new CSR positions., • Keeps accurate records and updates all systems with required information., • Assists other CSR’s with trouble shooting for clients., • Processes all work orders and meter out reporting and uploads the required documents to the share drive., • Process hotel voids and enters into wireless system for revenue purposes., • Prepares and costs out supply orders for all attendant locations and then uploads the required information to the share drive., • Prepares all Non-registered passes for Hotel Macdonald and places them into wireless system for revenue purposes., • Assist with monthly Guest Passes for the Westin Hotel invoicing purposes., • Maintains deliverable calendar to ensure all departments meet external deadlines., • Monitor and maintain the Storefront email, sorting responding and processing all requests that enter through here., • Issue, enter, and track Temporary paper passes as needed, • Answer inbound calls and meet individual Service Level and Quality goals. Acts as first point of contact for both internal and external monthly parking customers, • Provide service for telephone-based customers for sign-ups and maintenance of monthly parking accounts., • Provide user support/assistance to customers using the web-based interface., • Complete all after-call work required to finalize a new customer sign-up or modify an account., • Receive and accurately data enter customer information, credit card and pre-approved payment sign-up information., • Assist daily parkers with meter out of orders and requests for information, • Must be at least 18 years of age, • G12/Equivalent, • 1 year Customer service experience in a high-volume, fast-paced environment (ex. Retail, call center), preferred, • 1 year data entry experience equaling 40 WPM, • Knowledge of contact center policies and software, including CRM, phone systems, etc, • Strong work ethic and reliability with professionalism and poise, • Superior interpersonal, verbal, and written communication skills, • Exceptional written oral communication skills, • Strong analytical abilities and sound judgment in decision-making, • Strong attention to detail and high degree of accuracy is key. Fast, accurate and efficient data entry, manipulation and retrieval of data from systems, • Ability to multitask, prioritize, and organize within a structured environment, • Flexibility and adaptability, • Motivated, take initiative and possess strong work ethic, • Ability to respond to customer complaints maintain professionalism at all times, • Conflict resolution, • Exceptional communication, tact and customer service skills. Ability to assist customers with diverse requirements, • Exceptional telephone etiquette, • Intermediate knowledge of computer software applications – MS office, • Ability to successfully and consistently achieve individual and departmental service level goals (Full Time Only) Generous Paid Time Off: Enjoy 10 days of paid time off, plus 8 paid holidays, so you can rest and recharge. Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family. Life and Disability Insurance: Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones. 401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement. Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members. Parental and Caregiver Leave: Enjoy time off to support your growing family or care for loved ones. (Part Time) 401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement. Sick Time Off: Prioritize your health and well-being with paid sick leave based on state laws and regulations. Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.

Job Description ???? About Farmer J Farmer J is a fast‑casual, farm‑driven restaurant concept born in London in 2016. We serve bold, honest, scratch‑cooked, seasonal food made from high‑welfare and mindful ingredients. Known as “Home of the Fieldtray,” we invite guests to “Eat What Comes Natural”—bold, vibrant, honest food built around fresh produce, sustainably sourced meats and fish, and nearly 100% biodegradable packaging. With 15 London locations and rapid expansion, we’re now bringing our mission to NYC in 2025, aiming to redefine fast‑casual dining with integrity, flavor, and civic-minded hospitality. Job Overview Food & Customer Service is our focus – we give a fork! As a member of our Front of House team, you’re the face of Farmer J—the first point of contact for every guest. You’ll take orders, ring up purchases, serve food with care, and keep the front of house clean, organized, and welcoming. FOH team members are cross-trained on a variety of roles to support smooth service and maintain the highest standards of hospitality, product knowledge, and guest experience. Duties & Responsibilities • Greet every guest with warmth, energy, and a positive attitude, • Take guest orders accurately and efficiently, using the point-of-sale (POS) system, • Process guest payments quickly and accurately, handling cash, cards, and digital payments, • Serve food and drinks with care, ensuring presentation and accuracy match Farmer J’s standards, • Maintain a clean, organized, and welcoming front-of-house area at all times, • Restock utensils, napkins, condiments, and other front-of-house supplies as needed, • Clear tables and assist with general cleaning duties throughout the shift, • Stay knowledgeable about menu items and ingredients to answer guest questions, • Communicate effectively with kitchen and barista team members to ensure smooth service, • Follow food safety and hygiene guidelines, including proper handwashing and sanitizing, • Keep calm under pressure and bring positive energy to every shift, • 1 year in high-volume, high-quality fast-casual or café-style restaurants, • Comfortable using tools like Toast, Microsoft Office, and other basic systems, • Solid understanding of food safety, hygiene, and cleanliness standards, • Appreciation for real food: scratch cooking, seasonal ingredients, and sustainable practices, • Clear, positive communicator with a team-first mindset, • Calm under pressure and quick to adapt in a fast-paced, hands-on environment, • Ability to read, write and communicate clearly in English, • Follow written and verbal instructions and have basic math and computer skills While performing the essential duties of this job, the employee is regularly required to: • Stand for extended periods, walk, bend, reach, climb stairs, and lift or move items weighing up to 50 pounds. The role also involves regular exposure to hot equipment and sharp tools in a fast-paced kitchen environment. Farmer J is dedicated to fostering an inclusive workplace environment where all individuals have equal opportunities. We value talent, skills, and potential, and strive to create an atmosphere that promotes diversity and equality.

Job DescriptionBenefits: • Competitive salary, • Paid time off As a Customer Service Representative with Tawanda Jackson - State Farm Agent, youll be the friendly voice and helpful hand that keeps our customers happy and informed. Whether answering inquiries, assisting with policy changes, or guiding customers through the claims process, youll play a key role in creating exceptional experiences. This isnt just a jobits a chance to build a career in a supportive, dynamic environment where your skills are valued, and your potential is unlimited. For those with a passion for sales and growth, opportunities to advance are on the horizon! What Youll Be Doing: • Answering customer inquiries with professionalism and care., • Helping customers make policy updates and changes., • Assisting with claims and providing timely follow-ups., • A natural communicator with great people skills., • Detail-oriented and able to multitask like a pro., • Customer service experience? Thats a plus!

Job DescriptionBenefits: • 401(k) matching, • Bonus based on performance, • Competitive salary Wasatch Medical Specialties This is a full-time role for a Surgical Sales Representative at Wasatch Medical Specialties. The ideal candidate will be based within the assigned territory. Travel will be required, including local and overnight travel (~2550%). The Sales Representative will be responsible for driving adoption and utilization of MRI fusion prostate biopsy platforms and prostate cryoablation solutions, while supporting clinical procedures and building strong partnerships with urology practices, hospitals, and IDNs. About the Role Wasatch Medical Specialties is a leading provider of turnkey urology solutions, specializing in mobile prostate cryotherapy services and advanced MRI fusion biopsy technology. Our mission is to improve patient outcomes by bringing innovative, efficient procedural solutions directly to providers. Responsibilities • Develop and execute a territory sales plan to drive growth in biopsy and cryoablation procedures, • Identify and close new business opportunities within urology practices, hospitals, and health systems, • Build and maintain strong relationships with physicians, office staff, and clinical stakeholders, • Coordinate and drive trial processes, evaluations, and product approvals, • Deliver compelling product presentations and clinical education tailored to customer needs, • Maintain accurate activity, pipeline, and forecasting within CRM (HubSpot), • Collaborate with clinical specialists and leadership to ensure seamless implementation and ongoing support Qualifications • 25+ years of medical device or healthcare sales experience (urology experience strongly preferred), • Proven track record of meeting or exceeding sales quotas, • Strong ability to build relationships and influence clinical stakeholders, • Comfortable in a procedural environment (OR and office-based cases), • High level of accountability, work ethic, and integrity, • Excellent communication, presentation, and organizational skills, • Urology, surgical, or capital equipment sales, • Experience with biopsy, imaging, or ablation technologies, • Familiarity with hospital systems, IDNs, and navigate private practice dynamics, • Competitive base salary + uncapped commission structure ($100,000 - $120,000), • 401k Match, • High-growth company in a rapidly expanding urology market, • Unique model combining technology + services + clinical integration, • Opportunity to work closely with physicians and directly impact patient care, • Strong leadership focus on training, development, and career growth, • Uncapped commissions Flexible work from home options available.

Job DescriptionTo proceed with your application for this position, please complete the Predictive Index Behavioral Assessment linked below. Ensure you finish the assessment for your application to be reviewed. Behavioral Assessment Link POSITION SUMMARY: The Early Childhood Assistant Teacher serves as a member of the Montclair Y staff team and therefore should maintain the qualifications for assistant teacher status as listed in the Department of Child Care Licensing policy and through the Montclair Y’s standards. Under the direction of the Early Childhood Group Teacher, and in harmony with the mission and purpose of the established policies and goals of the Montclair Y, the Early Childhood Assistant Teacher is responsible for assisting the classroom teacher in a variety of instructional, clerical and/or classroom tasks, providing a safe, fun and positive environment for participants. The Assistant Teacher aids in the education, health, welfare and safety of the members enrolled in their classroom and the center as a whole. The Early Childhood Assistant Teacher must demonstrate a commitment to the YMCA’s four Core Values of Caring, Honesty, Respect and Responsibility. OUR CULTURE: At the YMCA of Montclair, we strive to be the Employer of Choice, provide World-Class Service, and be the Charity of Choice. Our goal is to be a place where employees are empowered and excited to come to work. All staff ensure that members experience customer centric, individual attention each day. We strive to be the preferred partner collaborating with others, identifying, and meeting our community needs. ESSENTIAL FUNCTIONS: Attendance is a critical part of your job responsibilities. Keeping the correct staff-to-child ratios in a childcare setting Is essential for ensuring safety, facilitating quality interactions, and meeting regulatory and licensing requirements. Frequent unexcused absences may result in termination. • Greet each child and parent upon arrival., • Visually scan each child upon arrival and check for illness, disease, or any physical impairment. Note in daily report., • Demonstrate warmth toward children and set positive example by always using a pleasant and calm speaking voice., • Comfort children when needed., • Assist the teacher with the instructional lessons., • Accompany children (to playground, and exterior of building) to supervise activities such as, outdoor play, and fire drills., • Must be able to set up cots/mats in classroom., • Reinforce skills by using puppets, flannel boards, manipulatives etc. on a one-to-one or small group basis., • Help select appropriate songs and stories., • Read and sing with class daily., • Help supervise fine and gross motor activities indoors and outside., • Help plan free play activities/afternoon activities., • Use positive reinforcement., • Assist children in maintaining proper personal hygiene., • Help prepare materials for lessons., • Help prepare learning center and bulletin boards., • Help with classroom plans and pet care, as needed., • Assist in serving snacks and meals., • Help maintain classroom (i.e., cleaning toys twice a week, keeping toys, books, games in an orderly fashion)., • Provide input to teacher about children's progress and record all incidents for teacher’s evaluation., • Advise teachers, not parents, regarding child's daily problems/concerns., • Attend all required meetings., • Adhere to policies related to boundaries with members, volunteers, staff, and participants., • Attend required Abuse Risk Management training and adhere to procedures related to managing high-risk activities and supervising members and participants., • Report suspicious or inappropriate behaviors and policy violations and follow mandated abuse reporting procedures., • Help teacher with completion of all classroom records., • Provide for professional growth by attending workshops and reading., • Perform other duties as requested by Teacher and/or designee., • Be fully aware of the policies of Geyer Early Learning Center and adhere to such guidelines daily., • Maintain loyalty to the Y, conduct self with professional integrity, respect the confidentiality of families served, and be always an appropriate role model for the children/parents., • Always maintain a safe & healthy environment., • Risk/Facility Management: All Staff are responsible for assuring the safety of Y members/participants and for the care, maintenance, and safety of the all-Y facility/program environments. In addition, all staff are required to report accidents/incidents/emergencies immediately to the Director and/or designer. Staff must also adhere to YMCA confidentiality requirements related to all reported incidents., • Quality Assurance: All staff are expected to plan, deliver, and maintain quality programs, facilities, and program environments. Staff will be expected to follow YMCA best practices for their program/membership discipline and to meet or exceed YMCA of Montclair’s expectations., • Training/Staff Meetings: Attend all mandatory training and staff meetings, risk management training within the specified timeframes. Keep abreast of current trends in facilities and risk management. LEADERSHIP COMPETENCIES: • Communication & Influence, • Developing Self & Others, • Functional Expertise QUALIFICATIONS: • Must be 18 years old or older., • Must possess a high school degree and 2 years classroom experience as an aide or other suitable experience with children., • Must enroll at their expense and complete a CDA program within the first year of employment if the incumbent possesses only a high school diploma., • Must possess, maintain, and renew CPR for the Professional Rescuer, EPI, Asthma and First Aid within 90 days of hire., • Must have the ability to take charge of a group of children and come up with activities/games at a moment’s notice, if need be., • Must have the stamina and physical flexibility (walking, sitting, standing, bending, crouching, kneeling, pushing, pulling, running, stretching, reaching, climbing, lifting and carrying up to 50 lbs.) to participate in children's activities and communicate with children face to face., • Must be able to accompany children up and down stairs in order to supervise activities such as outdoor play, and fire drills., • Must have a CPR/AED and First Aid Certification OR get certified within 90 days of employment. WORK ENVIRONMENT & PHYSICAL DEMANDS: • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., • The employee frequently is required to walk, bend, kneel, and reach, and must be able to move around the work environment., • Must have the stamina and physical flexibility (walking, sitting, standing, bending, crouching, kneeling, pushing, pulling, running, stretching, reaching, climbing, lifting, and carrying up to 50 lbs.) to participate in children's activities., • The employee must occasionally lift and/or move up to 50 + pounds., • Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust., • Staff members are required to assist in personal hygiene including changing diapers in accordance with our diapering policy., • The noise level in the work environment is usually moderate., • Remain alert with no lapses of consciousness. COMPANY BENEFITS: • Free YMCA Membership: Enjoy access to our YMCA facilities at no cost., • 25% Discount on various YMCA Programs, • Employee Referral Bonus: Earn rewards for referring to qualified candidates., • Employee Discounts: Access exclusive discounts on various products and services., • Paid Time Off (PTO): Eligibility after 90 days of employment. WORK SCHEDULE: Monday to Friday, 2:00 PM to 6:00 PM HOURLY PAY RATE: $16.15 to $17.00

Job DescriptionBenefits: • Bonus based on performance, • Company parties, • Competitive salary, • Employee discounts, • Free food & snacks, • Opportunity for advancement Feel empowered to learn and grow while being valued for who you are. As a Customer Service Representative with State Farm Insurance, you will offer the kind of remarkable customer experience that reinforces the growth of a successful insurance agency that was founded in 2009 on those principles. At our Staten Island branch, we commit to supporting you in reaching your goals with paid training and licensing as well as opportunity for advancement. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. RESPONSIBILITIES: • Help customers understand their insurance policies and answer questions., • Assist customers with account updates., • Process payments and follow up to make sure customers are taken care of., • Keep clear records of customer conversations and requests.QUALIFICATIONS:, • Strong communication and people skills., • Organized and able to multitask., • Positive attitude and willingness to learn.

Job DescriptionBenefits: • Defined Contribution Plan, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development, • 401(k) matching, • Bonus based on performance, • Company parties, • Profit sharing Unexpected events happen. We are looking for team members who want to be involved in the lives of others to help them plan against the financial impact that occurs when the unexpected happens. When it comes to making responsible insurance and financial decisions, people procrastinate and purchase inferior products. People purchase insurance and financial products that lack the most important benefits. These people need our help to make better and more responsible decisions. We are hiring new team members who have a passion for serving our existing customers and helping them obtain additional products that will save them from a financial disaster when the unexpected happens. This is a rewarding career for the right person. If you have what it takes, you will enjoy a higher income that pays you for working hard and achieving results. We will teach you the skills of insurance planning, selling, and maintaining a strong clientele who will send you referrals and continue to purchase products from you as their life grows. If you have the following personality traits, character traits, attitudes, and motivations, we invite you to try out for our team. Are you Results oriented and goal driven and can work independently without close supervision. You want an opportunity to be a part of something that is lasting. A desire to be trained to serve customers and pivot to additional products. You are confident in your abilities, and your are an optimistic person who believes that your actions can positively impact your future. You can imagine success then create it. You dont blame other people and circumstances for your challenges. You like people and have a strong desire to help them. You are intelligent and are willing to study and learn the necessary skills, to gain an insurance license, to learn our products, and learn to use our computer systems. Your character is your strength. You are honest, hard-working, treat other people the way you want to be treated, and you take responsibility for your actions and your future. You have disciplined yourself not to get distracted by unproductive activities. You see servicing and growing customers as a worthy profession. You have researched State Farm and realize the value of service and quality products that we bring to customers. You can serve others by listening to their challenges, discovering their needs, presenting quality solutions, then getting their commitment to take your advice. You can gain customers based on the service and quality products that you recommend; even though, you may not always have the lowest price. You can keep them as a customer, because they trust you and your service, not price. If you have what it takes, we will train you to use our proven systems, and you can create the following future for yourself: You have taken advantage of the strong leadership and coaching from your sales mentor. You executed the tried-and-true model that proved successful for many other State Farm team members. Your income is above and beyond what you could have ever imagined. You help your clients build solid financial futures. You are excited about the retirement income you are building for yourself and your family. Career Benefits: Base Salary plus lucrative commission program. 401k Plan Profit Sharing Defined Contribution Plan Health benefits. Paid time off - vacation, personal time, sick time and Holidays paid Extensive training available

Job Description People are a company's greatest resource, which is why caring for employees and keeping them healthy is so important. Proactive MD offers a comprehensive health management solution that extends well beyond the clinic walls. Access to on-site physicians, full direct primary care services, and excellent client support are the hallmarks of our program. By engaging a workforce and offering them a personal relationship with a primary care physician, we can deliver measurably better outcomes, making people happier, healthier, and more productive while significantly lowering overall medical costs for employers. We put employees' health first because amazing care yields amazing results. We are the next generation of workplace health centers. JOB SUMMARY The mission of the Patient Advocate (PaD) is to facilitate and ensure continuity in patient care and serve as a conduit of care between the services of the health center and into the community. The PaD will strategically engage employees and their dependents before, during, and after visits to the center in order to ensure we are providing personalized, informative, and compassionate care. The PaD role is supported by and reports to the Director of Patient Care Navigation. The individual will work closely with the Client Relations, Clinical Operations team, Health Center Provider, and Client HR Team. ESSENTIAL DUTIES AND RESPONSIBILITIES Coordination of Care * Under the direction of the Provider, the PaD will coordinate care with external specialists, imaging centers, labs, medical equipment providers, counselors, community resources, etc. * Ensure electronic medical records are provided to Proactive MD’s Provider following any specialist visit and that Provider records are sent to specialists prior to patient visit. * Receive prior authorizations required by the insurance company for tests or procedures and, as appropriate to the Health Center, send prior notification to insurance regarding procedures or referrals. * Continuously refine and update list of value-based providers suitable for referral in the community the Health Center serves. * Assist patients in navigating the healthcare system. * Coordinate care when a patient is admitted and discharged from the emergency room or hospital. Ensure Proactive MD’s Provider is included in the aftercare process. * Visit hospitalized patients to ensure care coordination is directed by the Provider. * Coordinate with "Care Beyond the Walls RN Case Manager" with medically complex patients requiring significant out of Health Center care. Patient Engagement * Engage with patients to encourage use of the Health Center (high risk dashboard or patient engagement dashboard) * Encourage and coordinate follow-up visits at the Health Center. * Work in coordination with the on-site Provider, Client Relations and Client representative to develop outreach campaigns and educational resources. The PaD is responsible for the execution and success of these campaigns * Represent the Health Center at internal and external meetings and events. * Encourage completion of patient survey at end of each Health Center encounter. * Text/email/mail patient communications regarding significant events (birthdays, get well, condolences, congratulations, etc.) Patient Education * Be knowledgeable about and provide information to patients regarding available community services that could enhance their care. * Coordinate patient care and treatment plans; provide educational materials/consultation; follow up on patient well-being. * Assist patients using individual appointments in understanding benefits available to them through their health insurance program (EAP etc.) Health Center Synergy * Coordinate with Clinical Operations in times of high Health Center utilization to ensure that patients are greeted, checked in, and roomed, and phones are answered. * Engage with provider in role of “embedded” case manager for optimal utilization of skills and abilities. * Encourage patient completion of tablet based patient satisfaction survey. * Participate in any Health Center wide meetings to ensure excellent cross communication and collaboration. REQUIRED KNOWLEDGE, SKILLS, & ABILITIES Required: * 2+ years of experience working in healthcare setting, Medical or Healthcare Social Work in similar setting, or Case Management role * Bachelor of Social Work Degree * Current BLS certification through American Heart Association valid for at least 90 days after start date * Medical terminology, including understanding of specialists * Knowledge of the concepts and principles of medical case management * Ability to communicate effectively and maintain working relationships with people from diverse backgrounds * Knowledge of the healthcare industry and available patient resources * Knowledge of payors * Ability to prioritize needs and plan work accordingly * Knowledge of HIPAA confidentiality requirements Preferred: * Master’s degree in Social Work * Knowledge of third-party payer requirements * Licensure in LPCW, LCIS, LPC or similar Core Competencies: * Communication Proficiency * Customer/Client Focus * Organizational Skills * Learner * Leadership * Presentation Skills/Speaking in front of audiences * Problem Solving/Analysis * Creating & tracking plans * Compassion WORK ENVIRONMENT & PHYSICAL REQUIREMENTS This job primarily operates in a professional office environment. The physical demands to perform the essential functions of this job include: * Effective communication, mobility, ability to operate office equipment and travel intermittently throughout the day. * Must be able to remain in a stationary position at their work area for prolonged periods. * Additionally, the employee will need to be able to lift/move/store individual 20-30 pound boxes and items such as office and medical supplies and equipment. POSITION TYPE & EXPECTED HOURS OF WORK This role will be expected to work a minimum of 40 hours/week as directed. This role is considered an exempt position. Evening and weekend work are infrequent but may occasionally be required as business needs dictate. This is a non-management role with professional growth opportunities within Proactive MD. OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Powered by JazzHR B0g6kPcOBG

Job Description Soul Dental, located in Manhattan, NY, is seeking a dedicated Dental Customer Service Representative to join our passionate team. As a Soul Dental Representative, you will play a crucial role in being a liaison between patients, insurance carriers, and the Dental Front Desk Patient Care Coordinators. Our team values creating a warm and welcoming environment for our patients, where their comfort and well-being are our top priorities. Your role as a Dental Representative will involve assisting our skilled dental professionals, ensuring smooth patient flow, and contributing to a positive dental experience. We are looking for someone who is detail-oriented, friendly, and dedicated to delivering exceptional dental care. At Soul Dental, you will have the chance to make a difference in the lives of our patients while advancing your career in a supportive and collaborative environment. You will have the opportunity to work alongside experienced professionals who are committed to excellence in dental care. While training on the job, we offer incredible growth potential within the company in various Departments. This position offers a fulfilling career path in a thriving dental practice in the heart of Manhattan. Join Soul Dental and be part of a team that values patient-centered care and professional growth. Compensation: $17 - $19 hourly Responsibilities: • Work closely with the front desk team to verify insurance coverage and check eligibility for patients at Soul Dental in Manhattan, NY., • Assist patients by communicating information about their insurance status and upcoming appointments in a clear and friendly manner., • Collaborate with the billing team to address any questions or concerns related to patient eligibility., • Engage with insurance carriers to discuss and clarify patient explanation of benefits efficiently and accurately.Qualifications:, • Must have at least 1 year of prior experience working as a customer service representative in a professional setting., • Proficiency in dental terminology and procedures is required., • Excellent verbal and written communication skills are essential., • Must be capable of thriving in a fast-paced work environment., • Key competencies include having U.S. work Authorization and a Flexible Schedule.About Company Soul Dental is a contemporary, energetic, and growing company co-founded by two female friends. Our mission is to consistently provide exceptional customer service with high-quality dental care that is affordable for the majority of the public with PPO Insurance. We provide multi-specialty services so that it is convenient for our patients and offers a wonderful learning opportunity for our Doctors. With music playing in the background and cozy decor, with the latest technology like an Itero scanner, CBCT, Biolase Laser, and much more, Soul Dental is truly a wonderful team environment where everyone can learn and grow.

Job Description Job Title: Member Services Representative (Benefits Specialist) Department: Member Services The 32BJ Benefit Funds is growing, and we’re currently seeking mission-driven Benefit Specialists (Member Services Representatives) to join our team. We offer: • Competitive Salary coupled with a great work/life balance, • Prime Location - Flatiron District in Manhattan (NYC), • Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium for a family plan, • Pension Benefit that includes monthly employer contributions, • Retirement Benefit that includes 3% 401K employer contributions, • Professional Coverage/Reimbursement includes Tuition Reimbursement Program, • Paid Time Off including vacation, personal, and sick days, • Federal Paid Holidays – Up to 11 days off with pay, • And more... FLSA Status: Non-Exempt (Eligible for OT per business needs) Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm) About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. For 2023 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Through this technology investment, we have gathered and analyzed thousands of data insights to influence health insurance legislation and propose new health policy. Our efforts have galvanized many leaders and the consensus is there is plenty more work to be done. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Position Summary: After extensive paid training and under the supervision of the Member Services Call Center or Welcome Center Supervisor and MSR 2/3 Team, works as a Benefits Specialist for the Member Services Call Center or Welcome Center to assist participants with information for all the benefits offered by the Fund. Essential Duties and Responsibilities: • Collecting and analyzing data/information to resolve a problem in real time, at high volume standards., • Provide customer service to participants to resolve eligibility or Fund benefit issues., • Displayed proficiency in all processing systems: eligibility process, Health benefits and system, COOL/V3/DYNAMICS system, CRM/WF and vendor systems, • Displayed proficiency in all Funds (Health, Pension, Legal, SRSP, Shortman)., • Handling of inquiries through vendors, Medical, Optical, Pharmacy, Dental and Employee Assistance., • Follow workflows to resolve participant questions., • Representatives analyze and interpret customer phone and written correspondence., • Ongoing management of own inventory of work accumulated through Participant interactions/inquiries. These inquiries will involve customer complaints or inquiries on eligibility, enrollment, benefits and claims, and Pension related issues., • Operating computers with multiple information screens to research and resolve customer inquiries on line., • Representatives ensure that all processing meets or exceeds MSR Quality measurement objective and performance standards, including, but not limited to, handling and documentation., • Ability to effectively communicate to Participants., • Perform any other relevant, related or pertinent work or duties as requested or assigned. Qualifications: To perform the job satisfactorily, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. As well, the candidate must be free of any disciplinary actions. Technical Skills: • Strong computer skills., • Detailed knowledge of benefits as displayed in training and determined through subject matter exams utilizing OneView, vendor systems, COOL/V3/DYNAMICS and CRM processing system., • Ability to prioritize work and meet deadlines., • A demonstrated capability to manipulate and use multiple software programs and macros simultaneously including Excel, Microsoft Word, Windows and Outlook applications., • Strong analytical, problem solving and decision-making skills., • Excellent organizational and prioritizing skills., • Strong ability to multitask., • Various work schedules available. Interpersonal Skills: • Strong oral and written interpersonal skills., • Demonstrated customer service orientation., • Ability to effectively operate in fast-paced work environment., • Excellent listening skills., • Detail oriented with excellent organization and communication skills., • Experience working directly with customers. Education and/or Experience: High School diploma, some college preferred; Health Care, Employee Benefits and/or Customer Service experience are strongly preferred. Bilingual Language Skills: Fluent in multiple languages is a plus, but not required. Reasoning Ability: Above average. Certificates, Licenses, Registrations: None Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm) Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm)

Job Description We’re looking for a high-energy, people-person to join our team as a Membership Sales & Customer Experience Representative. This role is perfect for someone who loves talking to customers, building relationships, and selling memberships in a fast-paced, customer-facing environment. Your primary responsibility will be selling monthly car wash memberships while delivering an exceptional customer experience every day. Compensation: Base salary + commission (upside earning potential) Compensation: $16 hourly Responsibilities: • Proactively sell car wash memberships to customers on site, • Educate customers on membership benefits and service options, • Build rapport and create long-term customer relationships, • Greet customers with a positive, professional, and upbeat attitude, • Answer questions and resolve basic customer concerns, • Help maintain a clean, organized, and welcoming sales area, • Meet or exceed daily and monthly sales goalsQualifications:, • Sales experience (retail, memberships, subscriptions, phone or face-to-face sales preferred), • Customer service experience with strong communication skills, • Bilingual required (English & Spanish), • Friendly, confident, and very conversational personality, • Self-motivated, hungry, and goal-driven, • Comfortable approaching customers and starting conversations, • Reliable, punctual, and professional appearanceAbout Company Montclair Car Care is a locally owned car wash in New Jersey, committed to delivering high-quality service and a great customer experience. Our mission is to provide reliable, efficient, and detail-focused car wash services while treating every customer and vehicle with care and respect. We value hard work, teamwork, and consistency, and we strive to create a positive environment for both our customers and our employees. At Montclair Car Care, we take pride in keeping our community’s vehicles clean, safe, and looking their best.