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Job Description Morehouse Appliances in New Hartford, NY is seeking a friendly, organized Customer Service Representative to join our front office team. You’ll be the heart of our customer experience—helping with everything from phone calls to paperwork. As the first point of contact for callers, answering general questions, initiate service orders, and efficiently routing sales calls to our sales team will be the bulk of the role. You’ll ensure clear communication, accurate documentation, and promoting a welcoming experience for every customer. Responsibilities • Handling General Phone Questions: Provide helpful information about products, services, and store policies., • Answer incoming calls and assist customers with general questions., • Writing service orders and accurately collecting customer information., • Contact customers to confirm delivery and service appointments., • Ensure schedules are clear and up-to-date to minimize confusion., • Collect balances related to deliveries and services., • Organize and dispatch sales calls to the sales team with detailed notes., • Maintain organized records and provide follow-up when needed., • Deliver positive, professional customer experiences in person. Welcoming walk-in customers and ensure they feel valued, especially when other staff are busy., • Mailing and administrative assistant duties would include but not limited to tasks like: sending out unpaid invoice reminders, and organizing monthly statements for accounts receivable. Also, gathering and processing sales and service paperwork. Ensuring these tasks are completed accurately and promptly., • Strong communication and EXTREME organizational skills., • Being detailed oriented is vital for this role., • Comfortable with multitasking in a busy environment., • Previous customer service or retail experience is a plus, but not required., • Reliable, punctual, and a team player., • Proficient with phone systems and basic computer tasks. Company DescriptionMorehouse Appliances is America’s second-oldest family-owned appliance retailer, serving central New York for over 130 years through five generations of hands-on ownership. Team synergy is our foundation—we work closely together across sales and service, ensuring every staff member is supported and owners remain present, approachable, and invested in daily operations. Our rich history and collaborative culture create a supportive workplace where employees grow, contribute, and help us deliver honest service and outstanding customer care.Morehouse Appliances is America’s second-oldest family-owned appliance retailer, serving central New York for over 130 years through five generations of hands-on ownership. Team synergy is our foundation—we work closely together across sales and service, ensuring every staff member is supported and owners remain present, approachable, and invested in daily operations. Our rich history and collaborative culture create a supportive workplace where employees grow, contribute, and help us deliver honest service and outstanding customer care.

Job DescriptionPharmaceutical Sales Representative – Experienced and Entry Level openings If you are looking for Sales Rep career it is a good idea to consider the exponentially fast-growing healthcare industry. The healthcare and pharmaceutical industry in the United States is expected to increase by billions of dollars over the next decade while the need for new Pharmaceutical Sales Rep’s to educate healthcare professionals on new products will become a public health necessity. If you are looking to work as a Pharmaceuticals Sales Rep we would like to hear from you right away. Our company is currently seeking dynamic and highly-driven sales professionals to join our highly successful Pharmaceutical Sales Rep team. This position will report directly to the Sales Manager and must consistently meet or exceed all sales budgets/goals on all products assigned. Each Pharmaceutical Sales Rep is expected to possess a high-level knowledge of their product, customer and territory. An average of 8 sales calls/presentations per day to physician prescribers as well as nurses plus Pharmacy sales presentations. All of our Pharmaceutical Sales Representative team members are also expected to attend all company function as well online meetings. Various administrative duties such as sales reporting are also required. Must also complete all industry training and must maintain an acceptable driving record regarding accidents and incidents. The company has been improving the lives of people through every stage of life by identifying unmet healthcare needs. Each Pharmaceutical Sales Rep delivers innovative, high-quality prescription, and specialty products using only the purest ingredients and FDA-approved methods of manufacturing. We are recognized as a pioneer and leader in several therapeutic areas and also offers leading products through its pediatric, dermatology, primary care, cardiology, diagnostics and long-term care service lines. Pharmaceutical Sales Rep job openings requirements • Our Pharmaceutical Sales Reps must have the ability to work independently with little supervision, • One-two years of successful outside business to business sales experience OR college graduate with track record of achievements to include collegiate sports or student government or entrepreneurial achievements., • All of Pharmaceutical Sales Representatives must have demonstrated ability to plan, analyze and act upon sales data within an assigned geography., • Ability for persuasive business communication with physicians and providers., • Exercise good business judgment and discretion and to analyze and address territory opportunities., • Each of our Pharmaceutical Sales Reps will develop and execute territory business plan that results in achievement of assigned sales quota for assigned products., • Develop and maintain product knowledge, business acumen, and proven sales processes for assigned products., • Conduct clinical/reimbursement in-service training programs with appropriate customers., • All of our Pharmaceutical Sales Reps will educate patients and health care providers in clinic setting on the proper use of the prescribed product., • Assist organization with projects to include but not limited to: test markets, market surveys, product idea evaluations, and competitive research., • All of our Pharmaceutical Sales Reps must adhere to inventory and sample control processes which include but are not limited to compliance regulations, cost control measures, and field/sample inventory management, • Stay current with company communications through the use of technology which includes but is not limited to email, voice mail, conference calls, and meetings.Please apply for this opportunity immediately for consideration. Powered by JazzHR bdbCREOeOk

Job DescriptionDescription: The Behavior Technician (BT) will provide clinical skills instruction and behavior reduction protocols using principles of Applied Behavior Analysis (ABA) to children with Autism Spectrum Disorders and related developmental disabilities in the clinic, home, community, and school settings. BT will collect data on programs, assist with parent training, and assist supervisors with clinical assessments as needed. The BT also maintains accurate records, promotes good communication with families, staff, and supervisors, and provides accurate data collection. The BT implements goals and objectives designed by the Board Certified Behavior Analyst for the client through completion of assessments and gaining information from families. ESSENTIAL DUTIES AND RESPONSIBILITIES: Activities include but are not limited to the following: • Follow treatment plan and use methods of ABA to decrease challenging behaviors of individuals., • Provide direct care in one-on-one and group settings utilizing a combination of intensive teaching and natural environment training., • Follow the prescribed behavioral skill acquisition and behavior reduction protocols., • Collect and maintain data on academic, social, and behavioral goals., • Assist with educational, social, and behavioral assessment of individuals., • Assist with parent and caregiver training in line with the individualized treatment and behavior reduction protocols., • Assist supervisor with skill acquisition and behavior reduction assessments and in preparing individual materials as instructed., • Effectively communicate with parents and caregivers regarding individual progress as instructed by the Board Certified Behavior Analyst., • Complete all required documentation according to the Center’s program regulations., • Participate in activities as part of the treatment team that may include meetings, trainings, and committees, • Establish a work environment that creates positive communication between supervisors and employees and assimilates new employees to the Center’s culture, values, and mission., • High School Diploma or AAS Degree in Human Services or related field preferred, • Minimum of one-year experience in a program or setting supporting persons with developmental disabilities preferred., • Understanding of the characteristics of persons with autism, behavior management, and physical aggression of person with autism and cognitive delays preferred, • Basic Computer Skills (Windows, Outlook, Adobe Acrobat, Word, Excel), • This position may have regular and substantial unsupervised or unrestricted physical contact with individuals receiving services and is required by law to be fingerprinted for a criminal history record check under OPWDD (Office of for People with Developmental Disabilities), OMH (Office of Mental Health), or OCFS (Office of Children and Family Services). The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. Minimal risk of chemicals used in cleaning. Job related tasks involved exposure to blood, body fluids, tissue, or the potential for skin or mucous membrane contact from spills or splashes of these substances. May have exposure to unpredictable individuals and situations when working at The Kelberman Center. Occasional exposure to inclement weather conditions while traveling to homes/clinic for scheduled sessions. OSHA Exposure Category 1 PHYSICAL/MENTAL DEMANDS • Must be able to perform all the essential functions of the position and have fluency in the English language., • While performing the duties of this job, the employee is regularly required to talk or hear., • Ability to lift and/or assist individuals and the ability to meet the physical requirements of the specific job, • Ability to walk, bend, squat; Climb and descend stairs., • Must be able to sit or stand for long periods of time. Must be able to move and react quickly., • Must possess the ability to make independent decisions when circumstances are warranted., • Must be able to manage and cope in sometimes stressful situations., • Ability to lift up to 60 pounds., • Work may include travel locally. All staff, individuals at sites, visitors, family members, vendors, various regulatory and professional agencies. The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. This job description may be changed at any time and does not constitute a contract or agreement. Requirements: REQUIRED SKILLS AND ABILITIES: Excellent verbal and written communication skills. • Excellent interpersonal and customer service skills., • Excellent organizational skills and attention to detail., • Excellent time management skills with proven ability to meet deadlines., • Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies., • Strong analytical and problem-solving skills., • Proficient with Microsoft Office Suite or related Software., • Applies and actively shares knowledge, expertise, and best practices with team., • Behavior supports the mission, core values and objectives of the Center., • Displays flexibility and openness in daily work and encourages others to stay open to change and improvement., • Accepts and readily adapts to changing priorities, new ideas, strategies, procedures, and methods., • Presents well-considered alternatives when making recommendations., • Represents the Center by displaying a respectful and caring manner., • Addresses all concerns in a timely and efficient manner and reports any complaints to their immediate supervisor.

Job Description INTRODUCTION Company Overview: This position is available with Upstate HomeCare, a BioMatrix company. BioMatrix is a nationwide, independently-owned infusion pharmacy with decades of experience supporting patients on specialty medication. Our compassionate care team helps patients navigate the often-challenging healthcare environment. We treat our patients like family and get them started on therapy quickly. We work closely with them as well as their family and their healthcare providers throughout the patient journey, staying focused on optimal clinical outcomes. At BioMatrix the heart of our Inclusion, Diversity, Equity, & Access (IDEA) philosophy is the commitment to cultivate a welcoming space where everyone’s contributions are acknowledged and celebrated. Our goal is to draw in, develop, engage, and retain talented, high-performing individuals from diverse backgrounds and viewpoints. We believe that both respecting and embracing diversity enriches the experiences and successes of our patients, employees, and partners. Schedule: Monday Through Friday From 8:30am Eastern Standard Time To 5pm Eastern Standard Time Work schedule is subject to change based on business needs. Location: Upon successful completion of on-site training, it is anticipated that an incumbent in this role will work in a hybrid capacity from one of the noted locations on Mondays, Wednesdays, & Fridays while working from home on Tuesdays & Thursdays. Work location is subject to change based on business needs. Job Description: Directly provides efficient management and collections of patient/customer accounts aligning with prevailing company, state, federal and payer standards. QUALIFICATION REQUIREMENTS • High school diploma or GED required, • Minimum of two (2) years of billing experience required, • Demonstrates strong computer literacy and aptitude as evidenced by proficiency and/or training with applicable software systems, • Knowledge of NYS Medicaid, Medicare Part B, and third-party payers, • Good written and verbal communication, • Prioritization skills, • Alignment to given instructions, • Associate’s degree in Health Care Service, Medical Sales, or a related field preferred, • Providing excellent customer service by:, • Being courteous and prompt in response to customer/staff inquiries, • Explaining financial responsibilities with customer and/or caregiver, • Providing accurate information to customer and/or caregiver and/or staff, • Documenting customer account issues/concerns (when applicable) and forwarding to the appropriate manager, • Improves departmental/company productivity and efficiency by:, • Making corrections and updating patient account files, • Accurately submitting claims to correct carriers on a regular schedule, • Reviewing and resubmitting aged claims well in advance of time limits, • Handling denials in manners most advantageous to quick resolution and payment, • Working aged claims as instructed, monitoring progress weekly, negotiating payer commitments, • Volunteering or initiating assistance in other activities (not listed in JD) when it is beneficial to the department/company, • Minimizing claims aged beyond 90 days, • Follows departmental/company policies and procedures by:, • Understanding and following Confidentiality Policy, • Serving as company resource on processing/reimbursement issues, • Maintaining a safe, clean and organized work area, • Understanding and following complaint procedures, • Monitoring that appropriate signatures & justification accompany service orders, • Following applicable Medicare, Medicaid regulations, • Following state and insurance carrier regulations, • Following regulations set forth in company contracts, • Shows teamwork, initiative and accountability by:, • Volunteering to assist co-workers, • Staying current with industry/coverage changes, • Ensuring completion of required in-services, testing and/or immunizations, • Complying with applicable memo’s and policy changes as issued, • Presenting solutions in conjunction with problems, • Exhibits exceptional work ethics by:, • Not being wasteful or abusing branch/region resources (vehicles, buildings, equipment, supplies, phones, utilities, time at work and time absent from work, etc.), • Presenting fair and honest reports of expenses (travel, gas, on call, etc.), • Following through timely with commitments, • Allowing others to speak without interruption, • Asking clarifying questions and showing consideration of others comments, • Using proper grammar, a respectful tone and language free of prejudice, harassment, profanity or ill will connotations, • Answering calls within three rings and properly introducing self in a pleasant and clear voice, • Returning phone messages promptly, responding calmly to angry or upset referrals/customers and avoiding personal calls (or minimizes) to allow customer access to business lines Communication Skills • Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings., • This position requires constant sitting with occasional walking, standing, kneeling or stooping., • This position requires the use of hands to finger, handle or feel objects and the ability to reach with hands and arms., • This position requires constant talking and hearing., • Specific vision abilities required by this job include close vision and the ability to adjust focus., • This position must occasionally lift and/or move up to 20 pounds, • Required to move/lift physical hardware. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If needing a reasonable accommodation within the application process, please contact the BioMatrix People & Culture team at or 954.385.7322 x 1425. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. OTHER • Will participate in legal and ethical compliance training each year., • Will consistently behave in compliance with the BioMatrix, LLC’s legal and ethical policies and procedures., • Will abide by the policies of BioMatrix, LLC as set forth in the Compliance Manual., • Will not participate in any conduct considered to be unethical or illegal. EXPECTATION FOR ALL EMPLOYEES Supports the organization's mission, vision, and values by exhibiting the following behaviors: integrity, dedication, compassion, enrichment and enthusiasm, places patients first, is all-in with stacked-hands, and is focused on relentless consistency wins. GENERAL INFORMATION: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate. Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the organization's services (may include: visitors, patients, employees, or others). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job DescriptionDescription: Are you passionate about finding and winning new customers Do you thrive off of ""the hunt"" for finding new business, closing deals and sustaining these relationships even after the sale? If this sounds like a perfect fit for you, our NAPA sales team would love to hear from you! We are seeking self-motivated Customer Sales Representative to achieve success in a pay for performance (we offer a base pay plus commission), business to business, outside sales role through growing our current customers and creating new customers by promoting our entire line of products and services. This is the right opportunity for you if you: • Have a passion for 'the hunt' and winning customers., • Enjoy building and sustaining customer relationships., • Enjoy promoting an entire line of products because you truly believe in the products., • Drive growth of company-owned NAPA Auto Parts stores, customer base, sales, and profits, • Promote the entire line of NAPA products and programs to Wholesale Customers, • Work with local Store Manager to develop plans to increase sales and proactively initiate, contact, manage and develop leads on a local basis., • Identify specific needs of customers and align solutions with NAPA's offerings., • Work with manufacturer's representatives to improve program offerings and grow customer knowledge of product., • Engage customers and keep them connected through all of NAPA's eSales programs., • Perform educational seminars, clinics and presentations on NAPA product lines and services., • Base Salary plus commission, • Vehicle & Cell phone allowance, • Health benefits and 401K, • Independently Owned with a Corporate feel, • Prior experience in Outside Sales, • 2+ years of experience in a customer focused role and the ability to perform in a quota-driven environment., • Understand and demonstrate basic selling skills such as preparing for the sales call, managing the customer meeting, handling customer resistance, closing the sale and account maintenance., • Capability to present information in group meetings, • Valid driver license with no more than 2 moving violations in the last 4 years required.

Job Description Starting salary: $40,000 – $44,000 ($21.98 - $24.18 an hour) 35 Hour work week Purpose: Provide counseling and support to Veterans, caregivers, and Authorized Representatives in the Veteran Directed Care (VDC) Program, while connecting Medicaid-eligible individuals to essential health and social care services that address Health-Related Social Needs (HRSNs). This role integrates compassionate engagement with data-informed coordination to enhance quality of life and advance health equity. Benefits: • PTO – vacation (16-24 days a year based on longevity) Sick leave 12 days a year, and 13 paid holidays., • Ability to work a 4-day schedule after 6 months on the job. Multiple work schedules available., • Wellness program with the ability to earn an additional 3 PTO days a year., • 401K with up to 10% employer investment., • Heavily subsidized Health Insurance with co-pays., • Vision and Dental insurance., • Flexible Spending Accounts-Medical and Dependent Care., • Monthly contribution towards dependent care. (to offset childcare costs), • Company paid Life Insurance and Identity theft protection. (LifeLock), • Employee Assistance Program., • Family Medical Leave, Paid Family Leave, Military Leave, Bereavement Leave, Jury Duty Leave, Bone Marrow and Blood Donation Leave, Voting Time Leave, Election Leave, and Leaves for Crime Victims and Domestic Violence Victims., • Employees may be eligible for the federal Public Service Loan Forgiveness program to have student loans forgiven., • Free covered parking. The successful candidate will be expected to: • Meet with Veteran to develop a comprehensive person-centered spending plan., • Maintain monthly contact with Veteran to monitor program satisfaction., • Monitor monthly spending reports to ensure spending does not exceed spending plan in VDC., • Serves as the primary contact for all matters associated with VDC program., • Communicate effectively with Veteran and/or Authorized Representative and provide counseling if not adhering to spending plan., • Serve as the first point of contact for referrals, conducting screenings and eligibility assessments using standardized tools (e.g., Unite US Platform) for Healthy Alliance Program (HAP)., • Identify and address social needs such as housing, food security, transportation, and emotional well-being for HAP., • Facilitate access to appropriate community and health resources, ensuring timely outreach, referral, and follow-up. (HAP), • Maintain accurate documentation of all outreach, screenings, and referrals; report trends to support continuous improvement. (HAP), • Assess, identify, coordinate, and monitor supports and services on an ongoing basis., • Must be proficient in Microsoft Office suite applications for preparation of documents, spreadsheets, and data management., • Sensitivity and awareness of issues related to Veterans., • Knowledge of human services, Independent Living philosophy and case management is preferred., • Strong organizational skills, strong verbal and written communication and time management skills., • Proficient in Microsoft Word and Excel, ability to work independently and with diverse populations., • Community networking and collaboration, advocacy, willingness to work a flexible schedule., • Ability to identify areas that need additional consultation., • Two years customer service in a fast-paced environment, with one year experience working in an environment requiring strong attention to detail and the ability to make decisions independently. RCIL is an equal opportunity employer, and it is the policy of RCIL not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status. Travel Required: Yes Location: Utica, NY

Job Description:\n\n INTRODUCTION Company Overview: BioMatrix is a nationwide, independently-owned infusion pharmacy with decades of experience supporting patients on specialty medication. Our compassionate care team helps patients navigate the often-challenging healthcare environment. We treat our patients like family and get them started on therapy quickly. We work closely with them as well as their family and their healthcare providers throughout the patient journey, staying focused on optimal clinical outcomes. At BioMatrix the heart of our Inclusion, Diversity, Equity, & Access (IDEA) philosophy is the commitment to cultivate a welcoming space where everyone’s contributions are acknowledged and celebrated. Our goal is to draw in, develop, engage, and retain talented, high-performing individuals from diverse backgrounds and viewpoints. We believe that both respecting and embracing diversity enriches the experiences and successes of our patients, employees, and partners. Location: It is anticipated that an incumbent in this role will work on-site at a BioMatrix location in one of the above-listed cities in New York state. Work location is subject to change based on business needs. Travel: 25%-50% annual travel required. Job Description: The Regional Director of Nursing (RDON) coordinates provision of infusion services to maintain compliance by directing professional practices, company policies and procedures, standards of practice, local, state, and federal rules and regulations, and accreditation standards for the assigned services and areas. The RDON will initially focus on New York state with likely, future expansion to other states anticipated. The RDON organizes, plans, implements, and evaluates agency services, programs and activities, with oversight of subcontracted services. Ensures adequate, effective, efficient, and appropriate delivery of services to maintain quality day-to-day care for all clients, which includes the ability to troubleshoot infusion-related problems remotely. The RDON is also responsible for representing BioMatrix infusion nursing with referral sources in a professional and persuasive manner. The primary purpose is to plan, organize, develop, and direct in accordance with current federal, state, and local regulations, accreditation standards, and current standards of practice that govern the assigned services and facilities, and may be advised by the Chief Clinical Officer and/or Medical Director, if applicable, to ensure that the highest degree of quality care is maintained at all times. The Regional Director of Nursing Services is an RN, BSN who has graduated from an accredited school of nursing and is currently licensed to practice in the State of residence. They supervise infusion services regulations and accreditation standards and strives to provide the highest quality of care in their assigned area. QUALIFICATION REQUIREMENTS Active, unencumbered Registered Nurse (RN) license in the state of New York required.Bachelor of Nursing degree required.Minimum of five (5) years of experience managing or directing registered nurses required.Has an extensive knowledge of current vascular access devices and methods applicable to the services provided by BioMatrix.Knowledge of accreditation standards for infusion nursing and the ability to gain and retain that accreditation.The ability and flexibility to establish, license, and manage multistate nursing service centers, to include home, office, and ambulatory infusion.Experience with contracting for infusion nursing services nationally, both in metropolitan and rural service areas.Knowledge of nursing reimbursement and the ability to manage the reimbursement process.Fluent in CMS nursing standards and HIT nursing requirements.Understands and implements effective nursing training and creates tools to measure competence.Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.Intermediate level skill in Microsoft Office (including Word, Excel, PowerPoint, etc.).Willing to travel for business purposes when necessary to attend meetings, conferences, seminars, etc. QUALIFICATIONS PREFERRED Master of Science in related field preferred.Minimum of ten (10) years of experience in home infusion at a multistate-service-level preferred with a minimum of five (5) of those years having been in strategic leadership roles preferredPrior AIC/AIS management, operational oversight, and coordination support experience preferred Current registered nurse infusion certificate (CRNI) preferred.IgNS certification preferred.IVIG and Transplant / Infusion therapy experience preferred. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Develop, maintain, and periodically update written policies and procedures that govern the day-to-day functions of the nursing service department. Recruitment, retention, and training of BioMatrix nurses and contracted nurse service organizations.Manage nursing department expenses and budget.Expert knowledge of products and services for nursing.Maintain a reference library of written nursing material (INS, AVA, NHIA, CDC, CMS, state regulations, etc.) that will assist the nursing service department in meeting the day-to-day needs of the patient.Develop, implement, and maintain an ongoing quality assurance program for the nursing service department.Responsible for establishing and maintaining relationships with home health nursing agencies and licensed organizations to support our patients, including contracting oversight and support. This includes measuring compliance to current standards of practice in accordance with accreditation requirements.Assist leadership in developing, implementing, and periodically updating the written procedures for new patient admissions and ongoing management of active patients.Ensures collaboration with referral, reimbursement, pharmacy operational teams, as well as, sales to support patient clinical activities related to home infusion care and patient care coordination is met by a member of the nursing team.Practiced continuous training for license.Knowledge of agency policies and procedures.Qualified in developing standards, which ensure safe and therapeutically effective service to patients and families. Has joint responsibility with leadership for seeing that standards are met.Attends pertinent continuing education programs other than routing in-services and shares information with staff.Assist with the development of strategy and implementation of the licensure efforts to broaden our home health licensure footprint and service offerings tied to our infusion pharmacies.Plan, develop, organize, implement, evaluate, and direct the Nursing Services Department, as well as its programs and activities, in accordance with current rules, regulations, and guidelines that govern the company. Develop, maintain, and periodically update the Nursing Service Procedures Manual, and nursing service objectives and philosophies.Assist the Performance Improvement Committee in developing and implementing appropriate plans of action to correct identified deficiencies.Develop methods for coordination of nursing services with other patient services to ensure the continuity of the patients' total regimen.Develop and implement a nursing service organization structure.Connect with and oversee clinical and non-clinical team members in multiple infusion pharmacy locations around the country, as requested by leadership. Develop and implement education programs designed to assist the staff nurse in the progression from novice to expert in the practice of nursing. NON-ESSENTIAL FUNCTIONS & RESPONSIBILITIES Develop and implement recruitment and retention programs for staff.Monitor regulatory agency standards and customer service expectations for the practice of all aspects of nursing.Demonstrated leadership, managerial ability, good interpersonal relationships and the ability to apply sound principles of administration and supervision.Conduct for employee evaluations Per Diem staff and staff coordinators.Demonstrates the clinical knowledge and judgment to utilize the nursing process to assess, plan, implement, provide, supervise and evaluate each patient's nursing care.Provides leadership, direction and guidance to assigned staff.Coordinates and maintains the required training and skills of staff.Implements corrective actions and conducts performance evaluations.Effectively addresses personnel issues in order to promote a productive and healthy work environment.Responsible for appropriate to licensure, education, and experience of staff.Keep abreast of nursing trends via workshops in-service, nursing journals, and seminars.Manage Performance Improvement activities including but not limited to meetings audits and compliance to standards.Maintain employee health files according to Federal, State, Local regulations and accreditation standards.Responsible for nursing contract, letter of agreements, business agreements negotiations, reviewing, executing and signing final contract.Develops a cooperative relationship and communicates effectively and professionally with the physicians.Investigates and reports any problem relating to patient care of conditions which might harm the patent and/or employee.Works with Administrator in identifying budgetary requirements and determining appropriate use of allocations.Monitors equipment for appropriate use and take steps to keep misuse to a minimum.Oversees agency's ongoing Performance Improvement Plan.Responsible for overseeing development of clinical indicators with appropriate monitoring, evaluations, taking action, and reporting results according to agency's PI plan.Provide 24 hour/day, seven days/week on-call coverage.Plans and supervises the home care program.Ensures that patient's plans of care are developed, implemented and evaluated.Reviews patient clinical records for compliance with federal, state, local and agency policies and guidelines.Immediately reports any accident, incident, lost articles, or unusual to the Administrator.Participation in membership in professional societies and organizations.Ability to prioritize and handle multiple tasks and projects concurrently.Must have scheduling flexibility and be able to work overtime and on-call coverage.Overnight travel on occasion by car and airplane.Careful attention to detail.Performs related duties as requested.Participates in quality assurance activities and audits as directed. KNOWLEDEGE, SKILLS AND ABILITIES REQUIREMENTS Knowledgeable of standards of care -- INS, AVA, Accreditation, CDC, CMS and OSHA requirementsDemonstrated knowledge and proficiency in the principles, procedures and best practices related to this position.Ability to actively communicate, inspire and motivate all levels of staff.Ability to think and act strategically and proactively. Ability to maintain accurate records and prepare reports and correspondence related to the work.Ability to maintain favorable public relations.Ability to organize and coordinate the work of others.Ability to set priorities and assign work to other professionals.Excellent verbal, written, and communication skills.Excellent group presentation skills.Excellent analytical skill. Communication Skills Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. Computer Skills Become and remain proficient is all programs necessary for execution. PHYSICAL DEMANDS AND WORK ENVIRONMENT This position could require direct patient contact but is not anticipated to require such.This position requires constant sitting with occasional walking, standing, kneeling or stooping. This position requires the use of hands to finger, handle or feel objects and the ability to reach with hands and arms.This position requires constant talking and hearing.Specific vision abilities required by this job include close vision and the ability to adjust focus.This position must occasionally lift and/or move up to 20 poundsRequired to move/lift physical hardware. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If needing a reasonable accommodation within the application process, please contact the BioMatrix People & Culture team at or 954.385.7322 x 1425. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. OTHER Will participate in all mandatory training each year.Will consistently behave in compliance with the BioMatrix, LLC’s legal and ethical policies and procedures. Will abide by the policies of BioMatrix, LLC as set forth in the Compliance Manual.Will not participate in any conduct considered to be unethical or illegal. EXPECTATION FOR ALL EMPLOYEES Supports the organization's mission, vision, and values by exhibiting the following behaviors: integrity, dedication, compassion, enrichment and enthusiasm, places patients first, is all-in with stacked-hands, and is focused on relentless consistency wins. GENERAL INFORMATION: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate. Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the organization's services (may include: visitors, patients, employees, or others). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as

Customer Service / Fully Remote] - Anywhere in U. Competitive compensation / 100% employer paid medical & dental / PTO / 401K / Company provided laptop, monitor & accessories - As a Customer Care Rep you'll: Be the first responder of customer inquiries via phone, email, and chat; Listen, identify, a

Customer Service / Fully Remote] - Anywhere in U.

Job DescriptionDescription: The Licensed Psychologist at Kelberman is part of a therapeutic team and is primarily responsible for identifying and diagnosing developmental and behavioral issues in children, adolescents, and adults. The Licensed Psychologist assesses various domains of an individual’s functioning, utilizing various assessment tools, and analyzes evaluation outcomes to aid in gaining diagnostic clarity and inform treatment planning for individuals. The Licensed Psychologist may also engage in the development and implementation of treatment plans through the provision of behaviorally based therapeutic modalities, as well as provide supervision for Master’s level clinicians and undergraduate/graduate students in training, as well as engage in research related activities. ESSENTIAL RESPONSIBILITIES: Activities include but are not limited to the following: • Select, administer, score, and interpret psychological and neuropsychological assessment measures (e.g., intelligence, social-communication skills, personality, behavior, educational achievement, vocational interests, and adaptive functioning)., • Complete detailed documentation and evaluation reports, per appropriate agency and regulatory standards that summarize the assessment process and key findings, as well as provide recommendations to assist in treatment planning and service eligibility requirements for individuals., • Summarize assessment findings and recommendations directly with patients and families., • Provide individual or group therapy if agreed upon by the provider, Clinic Director, and Chief Clinical Officer, to include development of treatment plan and goals per agency and regulatory standards., • Provide long-term follow-up care for patients and families as appropriate., • Provide clinical supervision and training to Master’s level clinicians (e.g., LMSW), • Provide clinical supervision and training to undergraduate, graduate, and/or medical students, as well as pre- and post-doctoral interns., • Develop and implement trainings for agency staff, student interns, and community partners when appropriate., • Participate in a multi-disciplinary team as appropriate and necessary for programmatic needs., • Collaborate with the clinical team regarding referral review, scheduling of patients, review and revision of programmatic policies and procedures as requested and appropriate., • Participate in 1:1 meetings with the Clinic Director, regularly clinical operations meetings, and departmental meetings as scheduled., • Initiate, participate in, and disseminate research projects that align with best-practice and ethical standards, in agreement with the Chief Clinical Officer., • Maintain positive communication between supervisors and employees., • Ensure compliance with all pertinent government and Agency regulations and operating standards., • Maintain professional boundaries and confidentiality., • Exercise tact, discretion and judgment in working with a variety of people, • Displays flexibility and openness in daily work and encourages others to stay open to change and improvement., • Demonstrates and promotes respect toward coworkers and adapts behaviors to work effectively with varying people and situations., • Must possess the ability to make independent decisions when circumstances are warranted., • Job related tasks may involve possible exposure to blood, body fluids, tissue or spills or splashes from these substances. May have exposure to unpredictable individuals and situations when working at Kelberman sites., • OSHA exposure category l., • The employee frequently is required to stand, walk and sit. Must be able remain in a stationary position for extended periods of time., • Must be able to bend, twist, reach., • Must have the ability to lift up to 50 pounds., • Doctoral Degree in Psychology plus NYS licensure, • 1 – 3 years of related experience., • Basic Computer Skills (Windows, Outlook, Adobe Acrobat, Word and Excel)., • This position has regular and substantial unsupervised or unrestricted physical contact with individuals receiving services and is required by law to be fingerprinted for a criminal history record check under OPWDD (Office for People with Developmental Disabilities) or OMH (Office of Mental Health)., • Must possess the ability to make independent decisions when circumstances are warranted., • Must have a valid NY State Driver’s License. We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

As a Customer Care Representative on the Group Benefits team, your primary role is to provide excellent customer service by answering customer questions about disability and leave management claims. QUALIFICATIONS: A demonstrated background in customer service, call center, insurance, retail, resta

The Customer Care Representative provides outstanding service to our customers by responding to a high level of inbound customer calls, inquiries and requests which may require research and investigation to reach resolution. Engages with customers to assess needs and makes sales recommendations for

Competitive compensation / Company provided laptop, monitor & accessories - As a Customer Care Rep you'll: Be the first responder of customer inquiries via phone, email, and chat; Listen, identify, and assess each customer's need to offer a solution that empowers them to use BOSSCAT's services; Prov

We are seeking a friendly, patient, and professional Remote Customer Service Representative to handle customer inquiries and provide basic support across phone, email, or chat. Customer Service Representative (Remote Position). Respond to customer questions via phone, email, or chat.

Competitive compensation / 100% employer paid medical & dental / PTO / 401K / Company provided laptop, monitor & accessories - As a Customer Care Rep you'll: Be the first responder of customer inquiries via phone, email, and chat; Listen, identify, and assess each customer's need to offer a solution

About the Role** Mercor is seeking experienced customer services representatives to support a leading AI lab in advancing research and infrastructure for next-generation machine learning systems.

Competitive compensation / 100% employer paid medical & dental / PTO / 401K / Company provided laptop, monitor & accessories - As a Customer Care Rep you'll: Be the first responder of customer inquiries via phone, email, and chat; Listen, identify, and assess each customer's need to offer a solution

Accept customer calls and return customer. Career advancement opportunities. Handle incoming customer service calls.

Competitive compensation / Company provided laptop, monitor & accessories - As a Customer Care Rep you'll: Be the first responder of customer inquiries via phone, email, and chat; Listen, identify, and assess each customer's need to offer a solution that empowers them to use BOSSCAT's services; Prov

Informed retailers are succeeding, and RDSolutions is providing them with the consultation and critical data services to define, monitor and react to their ever-changing customer preferences and competitor advances. Are you looking for a part-time job that allows you the flexibility to set a schedul

Join the Dental Global Customer Solutions team as a Customer Care Advocate, providing professional, empathetic support to dental customers. Customer Service Representative. Handle inbound customer inquiries via phone/email.

Competitive compensation / 100% employer paid medical & dental / PTO / 401K / Company provided laptop, monitor & accessories - As a Customer Care Rep you'll: Be the first responder of customer inquiries via phone, email, and chat; Listen, identify, and assess each customer's need to offer a solution

The DFAS Customer Care Center responds to inbound phone calls from customers with inquiries and requests, courteously and professionally, while providing a customer experience that offers consistent and accurate information in a timely manner. The Contact Representative's primary function is to resp

Competitive compensation / Company provided laptop, monitor & accessories - As a Customer Care Rep you'll: Be the first responder of customer inquiries via phone, email, and chat; Listen, identify, and assess each customer's need to offer a solution that empowers them to use BOSSCAT's services; Prov

Location: 231 Hill Rd, Rome NY 13341.On-site work required in Rome, NY.Position is overtime eligible and Incentive earning eligible.AmeriCU is a not-for-profit credit union based in Rome, NY with assets in excess of $2.Billion and serving a membership base of over 170,000 members across Central New

After all, they make it happen for our customers every day. To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action

Managing and logging customer issues and provide customer with relevant documentation to handle their issue. If you thrive in a fast-paced environment and love creating positive customer experiences, we'd love to have you on the team!. Writing up customer orders taken over the phone.

As a customer service specialist in the Business office, you will be responsible for assisting patients with inquiries related to medical billing, insurance claims, and pricing inquiries. Responsible for providing excellent customer service to all patients of Slocum-Dickson Medical Group Business Of

Competitive pay / Medical, dental & vision / 401k match / PTO - As a Collections Rep at Armstrong Transport Group, you will: Contact customers to collect outstanding payments via phone, email, or mail; Negotiate payment plans and settlements within company guidelines; Monitor and follow up on overdu

As a Customer Service Representative - State Farm Agent Team Member with Steven Jarvis - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordin

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Up to $27 per hour + bonus / Full benefits - As a Customer Support Rep you'll: Provide concierge-style service to the CrossFit community, cultivating lifetime loyalty to the brand by fielding inquiry emails; Resolve (or escalate) customer inquiries, complaints, and feedback quickly and efficiently;

As a Field Sales Representative, you will be responsible for generating leads, closing sales, and building strong relationships with customers through door-to-door and retail channels. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. Present an

Medical, dental & vision / 401k match / PTO - As a Customer Care Specialist at AppFolio, you will: Serve as the direct link between our customers and the AppFolio Property Manager platform; Master product knowledge to provide accurate, effective troubleshooting and workflow guidance; Manage custome

A typical LifeVest® patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest®, is seeking a Pa

Up to $26 per hour / Medical, dental & vision / 401k match / PTO - As a Customer Care Specialist at Kate Farms, you will: Provide exceptional customer service to all clients; hHandle incoming calls and emails in a timely and professional manner; Troubleshoot and resolve customer issues and concerns;

The Fountainhead Group is looking for a Call Center Representative to join our FGI Family and support as a member of the Customer Service Team. Managing and logging customer issues and provide customer with relevant documentation to handle their issue. Your role as a Call Center Representative will

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As a Customer Support Rep at ECP, you will: Provide exceptional customer service to clients via phone, email, and chat; Answer incoming inquiries and troubleshoot issues efficiently and accurately; Maintain a high level of professionalism and empathy while addressing customer concerns; Utilize compa

Competitive pay - As a Customer Support Rep at Entrepreneur Babes, you will: Respond to customer inquiries and concerns in a timely and professional manner; Communicate with customers through various channels such as email, phone, and chat; Provide product information and support to customers; Troub

As a Customer Relations Representative - State Farm Agent Team Member with Steven Jarvis - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coord

Your role is pivotal in enhancing the customer experience and fostering a culture of exceptional customer care at every store location. What Our Retail Sales Specialists Enjoy Most About the RoleEnhancing the customer experience while meeting sales, service, and operational goals. Identifying sales

Retail Customer Service Supervisor (Key Holder). PetSmart's Experience Lead (Retail Customer Service Supervisor) provides exceptional pet parent service to Pet Parents while upholding the company's vision, mission, values, and strategy. Whether it's helping a customer choose their first fish, celebr

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Dollar Tree - 1100 Mohawk Street [Retail Associate / Team Member] As a Customer Service Associate at Dollar Tree, you'll: Assist customers with questions and recommendations; Manage sales transactions while working assigned cash register; Maintain security of cash and protect company assets; Keep th

As a Field Sales Associate, you will be responsible for generating leads, closing sales, and building strong relationships with customers through door-to-door and retail channels. Present and sell our community solar and third-party energy solutions to potential customers. Develop and maintain stron

Your role is pivotal in enhancing the customer experience and fostering a culture of exceptional customer care at every store location. Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. We’re committ

Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. As a Field Account Manager, you will be responsible for managing client relationships, driving sales, and ensuring customer satisfaction through door-to-door and retail channels. Our mission is t