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Customer experience manager jobs in Uniondale, New YorkCreate job alerts

  • Receptionist / Administrator
    Receptionist / Administrator
    6 days ago
    $16–$21 hourly
    Part-time
    Manhasset

    Position: Dance Studio Receptionist About Starry Ballroom Starry Ballroom is a premier dance studio in Manhasset, NY, dedicated to providing exceptional dance instruction and a welcoming environment for our clients. We offer a variety of private and group classes, and we host special events and parties. We are looking for a highly organized and detail-oriented individual to join our team and help ensure the smooth daily operations of our studio. Position Summary The Studio Operations & Administrative Assistant is a dynamic, hands-on role responsible for the day-to-day business operations of the studio. This position requires a proactive individual who can manage a variety of tasks, including opening and closing the studio, handling administrative duties, and ensuring our space is clean and inviting for all clients and instructors. The ability to work in English and Mandarin Chinese is a key requirement for this role Key Responsibilities/Daily Studio Operations: • Arrive early to open the studio, adjusting temperature, turning on lights, and setting up all necessary equipment (projector, sound system)., • Prepare the studio space for clients and instructors, including arranging refreshments and ensuring all areas are clean and well-maintained., • Manage end-of-day tasks, including cleaning common areas and bathrooms, turning off all electronics, and securely locking the studio., • Serve as the primary point of contact for clients and instructors, • Coordinate class schedules using Wechat, iMessage, and OpenPhone, confirming availability and updating the studio calendar on iCalendar and Wix., • Accurately track and document client class sessions, payments (cash, check, and card), and parking lot rentals using Excel and the Wix platform, • Manage client subscriptions and resolve any discrepancies in class counts, • Assist with the setup and cleanup of studio parties and events, including arranging food and beverages., • Create promotional graphics for events using Canva and manage communications with clients and instructors regarding attendance., • Proven experience in an administrative, operations, or customer service role, • Strong organizational skills and exceptional attention to detail, • Proficiency with Microsoft Excel and a willingness to learn new platforms (e.g., Wix, iCalendar, Wechat), • Excellent communication and interpersonal skills, • Ability to work independently and manage multiple tasks effectively

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  • Administrative Assistant
    Administrative Assistant
    10 days ago
    $50000–$65000 yearly
    Full-time
    Garden City

    MMS Distribution is a fast-growing leader in the distribution of alternative products to convenience stores and tobacconists nationwide. We pride ourselves on innovation, service, and aggressive growth in a rapidly evolving retail market. Position Overview We are seeking a detail-oriented, highly organized Administrative Assistant to join our team. This role is critical in supporting our sales force and ensuring smooth daily operations. The ideal candidate will thrive in a fast-paced environment, handle multiple responsibilities with ease, and play a key part in the continued success of our sales team. Key Responsibilities • Manage accounts receivable, including invoicing customers and tracking payments., • Coordinate travel arrangements for the sales force, including flights, hotels, and itineraries., • Provide administrative support to the sales team for day-to-day activities., • Assist with preparing sales reports, presentations, and customer documentation., • Maintain organized records of invoices, expenses, and travel logistics., • Serve as a communication point between sales staff, management, and customers. Qualifications • Previous administrative or accounts receivable experience preferred., • Strong organizational and multitasking skills., • Proficiency in Microsoft Office (Excel, Word, Outlook) and basic accounting software., • Excellent written and verbal communication skills., • Ability to work independently and as part of a team., • Detail-oriented with a strong sense of accountability. What We Offer • Competitive salary and benefits package., • Opportunity to grow within a rapidly expanding company., • Dynamic, team-oriented work environment., • A chance to directly contribute to the growth and success of MMS Distribution

    Immediate start!
    No experience
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  • Deli Manager
    Deli Manager
    21 days ago
    Full-time
    Plainview

    Food Service Manager – Bagel & Deli Operations Position Summary The Food Service Manager is responsible for overseeing the daily operations of a busy bagel and deli establishment. This role requires strong leadership, excellent communication skills, and the ability to create a positive, organized, and efficient work environment. The Food Service Manager ensures high-quality food preparation, exceptional customer service, proper food safety practices, and effective staff management. Key Responsibilities Daily Operations & Leadership • Oversee all front-of-house and back-of-house operations during shifts., • Lead by example to maintain a positive, team-focused atmosphere., • Ensure the store opens and/or closes properly according to set procedures., • Maintain a clean, organized, and safe work environment at all times. Customer Service • Greet guests, handle concerns, and ensure every customer receives fast, friendly, and professional service., • Uphold the business’s reputation for quality, courtesy, and consistency., • Resolve customer issues in a calm and professional manner. Food & Quality Control • Ensure all menu items are prepared correctly, consistently, and according to recipe standards., • Monitor product freshness and presentation., • Manage inventory levels and assist with ordering to prevent shortages or waste. Team Management • Train, supervise, schedule, and support team members (counter staff, sandwich makers, cooks, etc.)., • Coach employees to improve performance and maintain standards., • Conduct quick shift huddles to set goals and expectations for the day. Compliance & Safety • Ensure compliance with local health department regulations, food handling procedures, and workplace safety protocols., • Maintain cleanliness of kitchen, prep zones, equipment, and dining areas., • Track and log temperature checks, cleaning schedules, and product rotation. Qualifications • Prior experience in food service, café, coffee shop, deli, or bagel shop required., • Strong communication and leadership skills., • Ability to multitask and remain organized in a fast-paced environment., • Capable of lifting up to 30 lbs and standing for extended periods., • Must be reliable, punctual, and professional at all times. Preferred Characteristics • Friendly, energetic, and team-oriented., • Takes pride in service and quality., • Problem-solver who stays calm under pressure., • Full-time or structured schedule depending on business needs., • Weekend and early-morning availability required., • Pay based on experience, with opportunities for performance-based growth.

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  • Crew Chief Water & Fire Mitigation
    Crew Chief Water & Fire Mitigation
    2 months ago
    $50000–$60000 yearly
    Full-time
    Valley Stream

    Job highlights Qualifications • Experience in leading, training, or managing others in prior restoration jobs., • Role model our customer service expectations with homeowners, adjusters, vendors etc., • Valid Drivers’ License and satisfactory driving record Benefits • Competitive salary, • Free uniforms, • Opportunity for advancement, • Paid time off, • Training & development, • Growing company with opportunities for advancement for those who desire it, • Compensation: $50,000.00 - $60,000.00 per year Responsibilities • This is a hands-on role requiring a front-line leader to take responsibility for the company’s efforts to support customers after disaster strikes their homes and businesses, • The Crew Chief/ Project Manager inspects new projects, determines, and communicates the planned and help course of action to the team, monitors the project and adjusts actions to keep the project moving forward while maintain required standards, • Completes assigned jobs according to company processes and standards, maintains quality control, supervises technician(s) assigned to job, • Completes sketch and scope sheet for estimate, complete drying records using mobile software; delivers complete and accurate scope and sketch, dry logs and photo documentation and customer contract to estimator/coordinator inside team members, • Interfaces with insurance adjusters in person, over the phone, and virtually to resolve issues and answer questions about the loss when needed, • Multi-tasks to manage work orders, ensure appropriate equipment and supplies are loaded on truck needed for job, prioritizes activities to meet deadlines, • May train new technicians or key operational and members, • Move up to 70 pounds often, by lifting, carrying, pushing, pulling, or otherwise repositioning objects., • Must be able to wear respirator and safety gear when job conditions warrant

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