Customer experience manager jobs in New Rochelle, NYCreate job alerts

We are seeking a reliable, detail-oriented individual to assist with warehousing duties and order processing at our facility. The ideal candidate must be organized, able to work efficiently in a fast-paced environment, and comfortable communicating in both English and Spanish. Key Responsibilities: Receive, organize, and store incoming inventory Ship customer orders accurately, Attaching POD's to shipped invoices. Maintain clean and safe work environment Answer calls and take customer orders over the phone or in person Coordinate with team members and update order tracking systems Communicate with Spanish-speaking customers and team members Requirements: Previous warehouse or order fulfillment experience a plus Must speak and understand Spanish (required)

Position: Receptionist Location: Bronx, NY Industry: Rental Car Services Are you a bilingual professional with strong people skills and a polished, reliable presence? Join our growing team in the fast-paced rental car industry right here in Bronx New York We are seeking a fluent English and Spanish speaker who thrives in a client-facing role and can deliver exceptional service to a diverse customer base. Key Responsibilities: Greet and assist customers with reservations, pickups, and returns Communicate clearly in both English and Spanish to ensure excellent service Answer phone inquiries and handle transactions accurately Maintain a clean, organized, and professional front desk and office area Coordinate with drivers, fleet staff, and managers to ensure smooth operations Requirements: Must be fluent in English and Spanish Strong communication and interpersonal skills Presentable, professional appearance and attitude Basic computer skills and familiarity with scheduling or POS systems Prior customer service or rental car experience is a plus, but not required What We Offer: Competitive pay which is open Flexible scheduling (including weekends) Friendly and supportive team environment Opportunity to grow with a locally owned and expanding business If you enjoy working with people, are dependable and bilingual, and want to be part of a growing team in the Bronx, we want to hear from you!

🕒 Schedule: Full-Time, Onsite 📅 Experience Required: Minimum 3 years in AR/Collections We’re looking for a detail-oriented and results-driven Accounts Receivable / Collections Specialist to join our team! 🔧 Responsibilities: Manage and monitor customer accounts to ensure timely collections Follow up on outstanding invoices via phone, email, and other channels Investigate and resolve billing discrepancies Prepare aging reports and update account statuses Coordinate with internal teams to support billing and account issues ✅ Requirements: At least 3 years of experience in Accounts Receivable and Collections Strong communication and negotiation skills Proficiency in accounting software and Microsoft Excel Ability to work independently and meet deadlines Detail-oriented with strong organizational skills

Qualifications Previous experience in a kitchen or culinary setting is preferred but not required. Familiarity with cash register operations and point-of-sale systems such as Aloha POS is a plus. Strong time management skills to handle multiple tasks efficiently in a fast-paced environment. Excellent customer service skills with the ability to engage positively with customers. Knowledge of grocery store operations and retail math is beneficial. Ability to work collaboratively as part of a team while also being self-motivated. Must be able to stand for extended periods and lift moderate weights as required. Join us as a Deli Associate where you can showcase your culinary skills while providing outstanding service to our valued customers!

Moodz Location: Hybrid: Remote & Field (New Rochelle, NY and surrounding areas) Job Type: Part-Time (with potential for Full-Time) About Moodz: Moodz is a dynamic and growing licensed cannabis brand seeking a motivated and highly organized individual to join our team in a unique dual role. This is a rare opportunity to be at the heart of our operations, providing essential administrative support while also being the face of the brand in the field. Position Summary: The Personal Assistant & Brand Ambassador will be a cornerstone of the Moodz team. You will be responsible for ensuring the founder's schedule and communications are managed with precision and professionalism. Simultaneously, you will drive brand awareness and excitement by visiting our retail partners, conducting in-store activations, and passionately introducing Moodz to store staff and customers. The ideal candidate is a self-starter who thrives on variety, is impeccably organized, and loves connecting with people. Key Responsibilities: Administrative & Personal Assistance (approx. 40%): Proactively manage, prioritize, and respond to emails on behalf of the founder, ensuring timely and professional correspondence. Maintain and organize a dynamic calendar, scheduling meetings, appointments, and deadlines with precision. Handle confidential information with the utmost discretion and professionalism. Provide general administrative support to ensure smooth daily operations. Brand Activations & Field Marketing (approx. 60%): Serve as the primary representative of the Moodz brand during in-store visits and promotional events. Travel to various retail locations in the Mount Vernon and surrounding areas to conduct brand activations. Engage confidently and enthusiastically with store managers, staff, and potential customers. Educate retail partners and the public on the Moodz brand story, key products, and our unique value. Set up and manage activation displays and promotional materials, ensuring a professional and on-brand presentation at all times. Build and maintain positive, lasting relationships with our valued retail partners. Gather and report on customer feedback, activation performance, and store insights. Qualifications and Requirements: Proven experience as a Personal Assistant, Administrative Assistant, or in a similar role is highly valued. Experience in promotions, retail, sales, or brand ambassadorship is a significant plus. Exceptional organizational, multitasking, and time-management skills. Outstanding verbal and written communication skills; you can write a professional email and captivate a small crowd. Proficiency with modern office tools (Google Workspace: Gmail, Calendar, Drive, etc., or Microsoft Office Suite). A personable, energetic, and confident demeanor with a natural ability to connect with new people. Must be a proactive self-starter who can work independently and take initiative. Valid driver’s license and reliable transportation are required. Ability to work a flexible schedule, which may occasionally include weekends for special events. Must be based in or near the New Rochelle, NY area. What We Offer: Competitive hourly wage. A unique opportunity to be a core part of a growing and exciting licensed brand. A dynamic role that is never boring, combining office tasks with fieldwork. Direct mentorship from the brand's founder. Potential for increased hours and responsibility as the brand expands.

HIRING PART-TIME & FULL-TIME DANCE SHOE SPECIALISTS 【About EF DanceShoes】 EF DanceShoes is a premium dance shoe brand based in the United States, specializing in high-end Ballroom and Latin dance shoes. Our store is conveniently located in Englewood Cliffs, New Jersey (near the George Washington Bridge). 【The Role】 We are seeking passionate and knowledgeable Part-Time and Full-Time Dance Shoe Specialists to join our team. Flexible scheduling is available. 【Responsibilities】 Assist customers with fittings, provide expert product information, and build lasting relationships. Process transactions accurately using point-of-sale systems. Maintain a clean, organized, and inviting store environment. Process, pack, and prepare online orders for shipment. Assist with inventory management and stock organization. Meet or exceed individual and store sales targets. Stay current on product knowledge, industry trends, and dance styles (especially Ballroom/Latin). 【Perks & Compensation】 Flexible working hours Relaxed and enjoyable working environment Opportunity to work in-store or travel to dance competitions. Competitive compensation: Base Pay + Commission + Bonus 【Qualifications】 Excellent customer service and relationship-building skills. Strong sales ability and aptitude for learning detailed product knowledge. Experience with inventory management and strong organizational skills. Ability to handle cash/transactions and operate point-of-sale systems. Excellent communication and interpersonal skills. Availability to work flexible hours, including weekends and holidays. High school diploma or equivalent required. Previous retail experience is a plus. Ballroom/Latin dance experience or knowledge is a significant plus!

We are seeking a creative and detail-oriented Visual Merchandiser to join our team. In this role, you will be responsible for designing and implementing visually appealing displays that enhance the shopping experience and drive sales. You will collaborate with the marketing team to ensure that our visual merchandising aligns with brand standards and market trends, and be motivated to work efficiently individually. The ideal candidate will have a strong background in retail sales, customer service, and design software. Responsibilities Develop and execute innovative visual merchandising strategies that attract customers and promote products effectively. Create eye-catching displays using knowledge of retail math to optimize product placement and inventory control. Collaborate with store management to ensure displays are aligned with seasonal promotions and marketing campaigns. Utilize design software such as Adobe Creative Suite and AutoCAD to create layout plans for multiple store displays that are in different locations. They vary in size, customers and fixtures. Conduct regular assessments of visual merchandising effectiveness and make adjustments as needed based on customer feedback and sales data. Maintain organized inventory of display materials and props, ensuring all elements are in good condition. Train staff on visual merchandising standards to ensure consistency across all locations. Ability to lift at least 30 pounds. Requirements Proven experience in retail sales or a related field, with a strong understanding of customer service principles. Proficiency in Adobe Creative Suite and AutoCAD is preferred for creating design layouts. Strong organizational skills with the ability to manage multiple projects simultaneously while meeting deadlines. Knowledge of retail math concepts to analyze sales data and make informed decisions regarding product placement. Excellent communication skills to effectively collaborate with team members and management. A keen eye for aesthetics, market trends, and the ability to create visually appealing displays that resonate with customers. Join our team as a Visual Merchandiser and play a key role in shaping the shopping experience while showcasing your creativity! Job Types: Full-time, Contract Pay: $22.11 - $45.00 per hour Work Location: On the road

Job Title: Hookah Server/Attendant Job Summary: We're seeking a skilled and charismatic hookah server/attendant to join our team. As a hookah server/attendant, you'll be responsible for preparing and serving hookah to our club patrons, ensuring a safe and enjoyable experience. Responsibilities: 1. *Hookah preparation* : Prepare and assemble hookah pipes with various flavors. 2. *Service* : Serve hookah to patrons, refilling and maintaining pipes as needed. 3. *Maintenance* : Clean and maintain hookah equipment, ensuring hygiene and safety standards. 4. *Customer interaction* : Engage with patrons, taking orders and providing excellent customer service. 5. *Inventory management* : Manage hookah supplies, including flavors and coals. Requirements: 1. *Experience* : Previous experience in hookah service or hospitality industry preferred. 2. *Knowledge* : Familiarity with various hookah flavors and equipment. 3. *Communication skills* : Excellent communication and interpersonal skills. 4. *Attention to detail* : Ability to maintain cleanliness and safety standards. 5. *Flexibility* : Ability to work flexible hours, including evenings and weekends. What We Offer: 1. *Competitive compensation* : Hourly rate or salary, depending on experience. 2. *Tips* : Opportunities for tips and gratuities. 3. *Dynamic work environment* : Fast-paced and social atmosphere. If you're passionate about hookah and providing excellent customer service, we'd love to hear from you!

I. Position Summary Position Overview: The Sales Associate is responsible for assisting in the execution of all operational and merchandising functions that occur within the store during their assigned shift. They are responsible for providing excellent customer service to every guest. II. Major Responsibilities and/or Essential Functions* Driving Sales Drive sales to achieve and exceed personal and store goals. Ensure all funds and merchandise are handled according to Company policy and procedure. Assist with scheduling a minimum of 1 grass-root event per quarter. • Effectively manage merchandise. Assist with driving Marketing initiatives Customer Experience Provide an exceptional customer service experience to all customers. Serve as product knowledge expert to educate customers. Successfully model the Company values. Serve as a role model to all Associates for exceptional customer service through customer experience. Drive PLCC to enhance brand loyalty. Operations Assist in merchandising, display maintenance, and visual changes to enhance the Brand Assist in replenishing floor stock Ensure the neatness, maintenance and cleanliness of the store Communicate with Store Manager and Full Time Assistant Manager on areas of importance. Maintain the highest standards in store operations in relation to the Policy and Procedures manual. Effectively manage time for self. III .Knowledge, Skills, & Experience High school diploma or equivalent. 6- 12 months prior retail experience. Excellent communication skills, both written and verbal. Strong interpersonal skills. • Ability to apply retail math principles. Excellent computer skills and ability to use a POS system. High level of initiative and accountability. Proven ability to be flexible and adapt to the needs of the business. Detail oriented; consistently meets deadlines. Essential Work Requirements: This position requires the ability to: Ability to lift 30 lbs, pushing, pulling, bending and stretching frequently. Stand for periods of 8 - 10 hours a day. Use ladders or other equipment, for the purpose of store and merchandising maintenance. Work a flexible schedule to include some holidays, most weekends and/or late evenings. Minimal travel may be required, e.g. district meetings, banking duties. IV. Interaction; (peer, supervisor, direct reports) • Daily interaction across all divisions/levels. V. Organization Chart (reports to) • SM VI. Other Any additional information not covered above Brand Overview: Ashley Stewart was founded in 1991. Beginning with the first store in Brooklyn, New York, the Ashley Stewart brand captured the hearts and minds of women searching for fashion-forward, well-tailored but affordable clothing in an easily accessible and welcoming environment. Today, our customers are able to shop the brand in retail stores across the United States and on-line through our website, The website has enabled Ashley Stewart to grow internationally and customers are now able to interact with fellow customers across many different forms of social media. Ashley Stewart will continue to deliver fashion forward style and flattering fit for the trend-savvy, curvy and confident woman. Our Philosophy: We believe in a set of core values grounded in fair play, hard work, teamwork and integrity. We believe that success comes from a group of people planning and executing in unison each and every day. We believe that Ashley Stewart exists solely because our customers trust and believe in what the brand stands for. Ashley Stewart stands for confidence, self-esteem, sexiness, class, and sisterhood. Everything we do as a Company is for our customer. Our customer looks at each and every employee as if she/he is Ashley Stewart, a trusted confidante and best friend. Ashley Stewart is as much about a shopping experience, whether it is in the stores or on-line, as it is about merchandise. Ashley Stewart stands for confidence and acceptance. *Essential Functions A job function should be considered essential if: (1) the position exists to perform that function, or (2) there are a limited number of available employees among whom the function can be distributed, or (3) the function is so highly specialized that the incumbent in the position was hired for their ability to perform that function. FOR JOB EVALUATION AND COMPENSATION USE ONLY 0 Exempt 1 Non-Exempt Approved Grade: Compensation Approval: Date: Disclaimer This job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not designed to contain or be interpreted as an all-inclusive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Ashley Stewart

A Dunkin' Donuts manager is responsible for the overall operation of the restaurant, ensuring smooth and efficient daily activities, while also focusing on guest satisfaction, team development, and profitability. They manage staff, financial aspects, and maintain store standards. Key Responsibilities of a Dunkin' Donuts Manager: Leading and Developing the Team: Hiring, training, and developing staff, planning staffing levels, and managing performance. Financial Management: Controlling labor costs, food costs, and cash, meeting sales goals, and managing inventory. Operational Excellence: Ensuring adherence to Dunkin' Donuts standards, maintaining cleanliness and safety, and managing preventative maintenance. Guest Experience: Prioritizing customer service, ensuring a positive experience, and addressing guest feedback. Administrative Tasks: Completing reports, tracking sales, and managing administrative duties. Compliance: Adhering to company policies, labor laws, and industry regulations. Store Management: Overseeing daily operations, including product preparation, merchandising, and inventory.

Are you a warm, friendly, and detail-oriented professional who loves creating a welcoming environment? NYHO is seeking a Real Estate Receptionist to be the Director of First Impressions—the friendly face that greets our staff, clients, and visitors while ensuring smooth day-to-day office operations. If you thrive in a fast-paced setting, have a heart for customer service, and enjoy supporting a dynamic team, this is the perfect opportunity for you! Compensation: Salary Range: $40,000 - $60,000 Paid Time Off Compensation: $40,000 - $60,000 yearly Responsibilities: Be the first point of contact for all visitors, agents, and clients, providing exceptional service in person and over the phone. Maintain a welcoming and professional office area. Assist with administrative duties, including handling mail, checks, and packages. Answer and direct phone calls, emails, and inquiries to the appropriate departments. Support agents with transactional management, schedules, and office resources. Manage office calendars, meetings, and daily events. Assist with marketing efforts, social media communication, and agent engagement. Provide basic tech support for office tools, including email, printers, and scheduling systems. Help coordinate office events and meetings to foster a positive and collaborative work environment. Qualifications: A friendly and professional demeanor with strong interpersonal skills. Excellent organizational abilities and attention to detail. Proficiency in Microsoft Office, Google Suite, Adobe Acrobat. Strong multitasking and problem-solving skills in a fast-paced environment. A team player with a proactive approach to office support and operations is essential. Prior experience in reception, customer service, or an administrative role (real estate experience is a plus). About Company NYHO is a dynamic real estate brokerage in The Bronx, NY, known for our commitment to innovation, goal achievement, and a collaborative culture. We believe in providing our staff with top-tier support backed by decades of proven results, to help them thrive in their careers. As a Market Center, we emphasize teamwork, personal growth, and a passion for serving clients and the community. Join us and be a part of a company that values excellence, service, and leadership in the real estate industry! Job Type: Full-time Pay: $40,000.00 - $100,000.00 per year Benefits: 401(k) matching Employee discount Paid time off Parental leave Relocation assistance Retirement plan Tuition reimbursement Schedule: Monday to Friday Weekends as needed Ability to Commute: Bronx, NY 10467 (Required) Ability to Relocate: Bronx, NY 10467: Relocate before starting work (Required) Work Location: In person

We are seeking motivated, professional, and results-driven Sales Agents to join our team! This role involves going door-to-door in targeted areas to promote our landscaping services, generate leads, and sign on new clients. Key Responsibilities: Canvass neighborhoods to introduce potential clients to our landscaping services Engage residents and businesses with professionalism and enthusiasm Distribute marketing materials and explain service offerings Build relationships and represent the company’s values with integrity Report leads and client information to the sales team Qualifications: Previous experience in door-to-door sales or customer service preferred Excellent communication and interpersonal skills Self-motivated, goal-oriented, and energetic Ability to work independently and manage time effectively Professional demeanor and strong work ethic Compensation: Competitive commission-based pay structure Potential for growth and additional incentives About Us: We are a growing landscaping company offering professional landscaping, lawn care, and hardscaping services throughout the five boroughs of New York City, Westchester, Upstate New York, and New Jersey. We take pride in delivering exceptional services and building lasting relationships with our clients. Join us in growing our brand and helping homeowners and businesses enhance their outdoor spaces!