JOB TODAY logo

Customer experience manager jobs in Valley Stream, New YorkCrear alertas

  • Experience barista for specialty coffee
    Experience barista for specialty coffee
    hace 24 horas
    $17–$19 por hora
    Jornada completa
    Forest Hills, Queens

    We are seeking an energetic and experienced barista to join our dynamic team at a specialty coffee café. In this role, you will craft exceptional coffee beverages, deliver outstanding customer service, and create a welcoming environment for all guests. Your passion for coffee and dedication to quality will help elevate the café experience, ensuring every visitor leaves satisfied and eager to return. This position offers an exciting opportunity for a skilled professional to showcase their expertise in a vibrant, fast-paced setting dedicated to specialty coffee excellence. Duties Prepare and serve high-quality specialty coffee drinks with precision and flair, adhering to established recipes and presentation standards Engage with customers warmly, providing personalized recommendations and ensuring an exceptional service experience Operate POS systems such as Aloha POS and Micros POS efficiently for order processing, cash handling, and sales transactions Maintain cleanliness and organization of the café workspace, including food preparation areas and equipment sanitation in compliance with food safety standards Manage time effectively during busy periods to serve customers promptly while maintaining accuracy in orders and payments Assist in food handling and preparation tasks, including serving light food items and ensuring proper food safety protocols are followed Handle cash register operations accurately, including cash handling, basic math calculations, and balancing registers at shift end Skills Proven experience as a barista in a specialty coffee environment with strong knowledge of coffee brewing techniques Familiarity with POS systems such as Aloha POS and Micros POS for efficient sales processing Excellent customer service skills with the ability to connect with diverse clientele and handle inquiries professionally Strong time management skills to prioritize tasks during peak hours without compromising quality or service speed Knowledge of food safety regulations, proper food handling, and basic food preparation techniques Ability to perform retail math accurately for transactions, cash handling, and register balancing Effective communication skills to collaborate with team members and ensure smooth café operations Join us if you’re passionate about specialty coffee, thrive in a lively environment, and are committed to delivering memorable guest experiences. We value energetic professionals who take pride in their craft and enjoy working as part of a dedicated team! Job Types: Full-time, Part-time Pay: $17.00 - $19.00 per hour Expected hours: 40 per week Benefits: Employee discount Paid time off Work Location: In person

    Inscripción fácil
  • Waiter / Waitress
    Waiter / Waitress
    hace 11 días
    $11.35 por hora
    Jornada completa
    Uniondale

    We are a family-owned Italian restaurant group with over 20 successful locations and are excited to expand to Westbury, NY. We are currently seeking professional, experienced servers to join our opening team. Both full-time and part-time positions are available for qualified candidates who are passionate about hospitality and delivering excellent guest experiences. Position: Server / Waitstaff Employment Type: Full-Time and Part-Time positions available Qualifications: • Previous serving experience required (Italian dining experience preferred), • Strong customer service and communication skills, • Ability to work in a fast-paced, high-volume environment, • Professional appearance and positive attitude, • Strong teamwork and time management skills, • Flexible availability, including nights, weekends, and holidays, • Provide exceptional service to guests throughout their dining experience, • Take accurate food and beverage orders and relay them to the kitchen, • Maintain thorough knowledge of menu items, ingredients, and daily specials, • Ensure guest satisfaction and promptly address any requests or concerns, • Maintain cleanliness and organization of assigned sections, • Work collaboratively with front-of-house and kitchen staff, • Extensive knowledge of Italian food & ingredients in Italian American fare, • Competitive pay plus tips, • Consistent scheduling in a well-established restaurant group, • Supportive, family-oriented work environment, • Opportunity for growth and advancement within a multi-location company

    Inscripción fácil
  • Retail Assistant
    Retail Assistant
    hace 21 días
    $18–$20 por hora
    Jornada parcial
    Queens, New York

    alchemy. is a NYC-born lifestyle brand offering jewelry, fragrance, apparel, and candles designed for the modern traveler. With our flagship airport shop at JFK Terminal 8, we bring a curated selection of small-batch and elevated essentials to an international audience. We are seeking a Retail Assistant to join our team. The ideal candidate is detail-oriented, dependable, and thrives in a fast-paced retail environment. This role requires strong retail experience, administrative or assistant-level support skills, and the ability to deliver boutique-level customer service to a global audience. Applicants without relevant experience will not be considered. Responsibilities • Deliver exceptional, boutique-level customer service, creating a welcoming and personalized shopping experience for each traveler., • Consistently meet and exceed daily and weekly sales goals, contributing to overall store performance., • Proactively upsell shipping services for customers who wish to send purchases directly from the terminal., • Encourage customers to follow alchemy. on Instagram and explore our e-commerce site, helping to grow the brand’s digital community and online sales., • Support the store manager with daily operations, including opening/closing procedures, merchandising, and maintaining visual standards., • Monitor and restock inventory, ensuring shelves are organized and displays are polished at all times., • Assist with administrative and reporting tasks, such as sales tracking, daily/weekly reporting, and scheduling support., • Handle all operational and customer information with the utmost confidentiality and discretion., • Anticipate needs and provide seamless support to management during shifts., • Maintain compliance with JFK/Port Authority guidelines for airport retail operations. Qualifications • Previous retail experience is required. Applications without retail experience will not be considered., • Assistant or administrative experience with proven organizational and multitasking skills., • Demonstrated success in achieving and exceeding sales goals., • Strong ability to provide boutique or luxury-level customer service in a professional, polished manner., • Excellent communication and interpersonal skills; able to connect with a diverse international customer base., • Strong adaptability, problem-solving, and attention to detail in a fast-paced setting., • Dependable, punctual, and professional in appearance and demeanor., • Ability to maintain confidentiality while handling sensitive operational and business information., • Comfortable working independently while also being a collaborative team player., • Must be eligible to work in the United States and able to pass all TSA/Port Authority background checks and security clearance requirements.

    Inscripción fácil
  • Sales Associate / All-Rounder - Luxury South Asian Clothing Store
    Sales Associate / All-Rounder - Luxury South Asian Clothing Store
    hace 23 días
    $15 por hora
    Jornada completa
    Jamaica, Queens

    [This is not your typical retail job posting - we require extensive knowledge on south asian clothing make up including materials, patterns, and names of top designers] About the role Prem’s Collections is a modern luxury South Asian fashion house with 35 years experience serving customers globally. Our space brings together couture fashion and refined beauty services under one roof. We are seeking an all-rounder sales professional who understands luxury, values people, and takes pride in presentation, service, and detail. This role is ideal for someone who is confident, composed, and adaptable—equally comfortable assisting clients, supporting daily operations, and representing the brand with care. Key responsibilities • Provide thoughtful, personalized service to fashion and salon clients, • Guide customers through collections, fittings, and styling with confidence, • Support salon appointments, scheduling, and client coordination, • Maintain visual presentation of the store and salon space, • Handle billing, POS transactions, and basic administrative tasks, • Assist with inventory checks, tagging, and organization, • Communicate client needs clearly with the internal team, • Represent Prem’s Collections with professionalism at all times, • Assist with daily cleaning activities to keep the store tidy for customers What we’re looking for • Experience in retail, fashion, beauty, or luxury service preferred, • Strong communication and interpersonal skills, • Calm, polished, and customer-focused demeanor, • Comfortable multitasking in a dynamic environment, • Attention to detail and respect for presentation, • Willingness to learn and grow with the brand, • Availability on weekends preferred, • Fast-paced, efficient, and intuitive (no micro-management needed) What we offer • Work in a refined, design-led environment, • Opportunity to grow with an established heritage brand expanding in the U.S., • Exposure to luxury fashion, bridal, and beauty services, • Supportive team and respectful workplace culture How to apply Please send your resume and a brief introduction explaining why this role interests you.

    Inscripción fácil
  • Assistant Store Manager
    Assistant Store Manager
    hace 24 días
    $40–$45 por hora
    Jornada completa
    Hempstead

    $45.50/hr Full-time When you join our team as an Assistant Store Manager, you’ll take on key store management responsibilities including assisting with supervising day-to-day store activities, ensuring overall store performance, managing schedules, and developing operational action plans while identifying training opportunities to develop and grow the team. Position Type: Full-Time Average Hours: 45 hours per week Starting Wage: $35.50 per hour Wage Increase: Year 2 - $50.00 per hour • Assists the direct leader with developing and implementing action plans to improve operating results, • Establishes and communicates job responsibilities and performance expectations to their direct reports to ensure mutual understanding and desired results, • Identifies training and development opportunities that will assist their direct reports in achieving enhanced performance, • Understands the overarching company strategy, as well as communicates and models the core values of the organization, to create a sense of teamwork and membership among employees, • Monitors the competitive environment within the community and informs the direct leader regarding adjustments necessary to maintain the company’s competitive position, • Provides product feedback to the direct leader, including making recommendations regarding new items to carry or those that should be discontinued, • Participates in the interviewing process for store personnel, • Communicates information including weekly information, major team milestones, developments, and concerns, • Ensures store personnel adhere to inventory procedures, product handling guidelines, and cash control policies to minimize losses, • Ensures an appropriate resolution of operational customer concerns in their direct leader’s absence, • Identifies and rectifies hazards, ensuring proper ergonomics and maintaining store equipment in proper working order, • Maintains store cleanliness standards and proper store signage at all times, • Assists the direct leader with maintaining proper stock levels through appropriate product ordering, • Merchandises product neatly to maximize sales, • Ensures the quality and freshness of products for sale and accuracy of product signage, • Assists their direct leader with achieving the store payroll and total loss budget, inventory counts, and training new employees, • Supervises the day-to-day operations of their team, escalating issues to the appropriate level of support and/or leadership when necessary, • Ensures direct reports complete assigned responsibilities in a timely and effective manner to provide the highest level of customer service for the business, • Complies with all established company policies and procedures while upholding the security and confidentiality of documents and data, • Other duties as assigned Physical Demands: • Ability to stock merchandise from store receiving to shelving; ability to place product, weighing up to 45 pounds, on shelving at various heights, • Regularly required to sit, stand, bend, reach, push, pull, lift, carry, and walk about the store, • You must be 18 years of age or older to be employed for this role at ALDI, • Ability to work both independently and within a team environment, • Ability to provide and lead others to provide prompt and courteous customer service, • Ability to develop rapport, trust, and open communication that enhances the growth and job performance of direct reports, • Ability to interpret and apply company policies and procedures, • Ability to establish goals, guide employee performance to ensure the quality and completion of work assignments, • Ability to evaluate and drive performance of self and others, • Ability to understand and apply management principles concerning budgeting, personnel costs, and expenses, • Ability to operate a cash register efficiently and accurately, • Ability to safely and properly operate equipment, including electric/manual hand jack, floor scrubber, and cardboard baler and perform general cleaning duties to company standards, • Excellent verbal and written communication skills, • Ability to stay organized and multi-task in a professional and efficient manner, following instructions and giving attention to detail, • High School Diploma or equivalent preferred, • A minimum of 3 years of progressive experience in a retail environment, • A combination of education and experience providing equivalent knowledge, • 401(k) Plan, • Company 401(k) Matching Contributions, • Employee Assistance Program (EAP), • Medical, Prescription, Dental & Vision Insurance, • Generous Vacation Time & 7 Paid Holidays, • Up to 6 Weeks Paid Parental Leave at 100% of pay, • Up to 2 Weeks Paid Caregiver Leave at 100% of pay, • Short and Long-Term Disability Insurance, • Life, Dependent Life and AD&D Insurance ALDI is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon ALDI's receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.

    ¡Incorporación inmediata!
    Inscripción fácil
  • Office Manager
    Office Manager
    hace 1 mes
    Jornada completa
    Cedarhurst

    Dental Office Manager – Pediatric Dentistry (Full-Time) 📍 Cedarhurst, NY We are a new pediatric dental practice in Cedarhurst NY seeking an experienced Dental Office Manager to lead front office operations and help establish strong systems as the practice grows. This role is ideal for a confident, organized leader with deep knowledge of dental insurance, billing, and team management. Responsibilities: • Oversee daily dental office operations and front desk management, • Set up and manage insurance portals, fee schedules, and billing systems, • Handle Medicaid dental and PPO insurance workflows, claims, and follow-ups, • Manage patient scheduling, collections, and financial coordination, • Lead, train, and support administrative staff, • Ensure excellent patient communication and customer service, • Collaborate with the doctor to build efficient, scalable office systems Qualifications: • Prior experience as a Dental Office Manager or Dental Front Office Manager, • Strong working knowledge of Medicaid dental and PPO insurance plans, • Technology-savvy and comfortable implementing office systems, • Experience with Open Dental preferred, • Fluent in English and Spanish, • Excellent leadership, organizational, and communication skills, • Strong attention to detail and ability to multitask in a fast-paced environment Compensation: • Very competitive compensation, based on experience (Discussed on interview), • Significant growth and advancement potential as the practice expands

    Inscripción fácil
  • Warehouse Worker
    Warehouse Worker
    hace 1 mes
    Jornada completa
    Mineola

    Organization Global Fashions LLC Job Title WAREHOUSE PERSONNEL FOR INVENTORY CYCLING Location Mineola, New York Country United States Region NY Metro Position type Permanent Category Accessories Apparel Footwear Retail Job Function Customer Serv / Order Entry Merchandiser Planning / Allocations Shipping / Logistics / Warehouse Approximate Salary 65000.00-91000.00 Per Year Experience level Mid to Senior Level Mid to Senior Level (Management) WAREHOUSE PERSONNEL FOR INVENTORY CYCLING Location: 199 Liberty Avenue, Mineola, NY 11501 Hours: Monday–Friday, 7:00 AM–4:30 PM Position Type: Full-Time, In-Office Company Overview: We are a leading importer and wholesale distributor specializing in high-fashion apparel and accessories, including handbags, shoes, scarves, belts, jewelry, and more. We pride ourselves on offering premium products and exceptional service to our clients. We are seeking an experienced Inventory Control Manager to oversee and manage the IT functions of our inventory department. This role is integral to ensuring accurate inventory management and seamless integration of product and order data into our systems. Key Responsibilities: Database Management: Manage and maintain our cloud-based Aptean/RLM Apparel Software System, ensuring accurate and efficient data entry. Import brand-name inventory into the database, including formatting and inputting detailed product information. Ensure data integrity across systems and implement troubleshooting procedures as needed. Order Processing: Enter orders received via EDI, Excel spreadsheets, or PDF format into the system. Generate pick tickets for the warehouse and review orders for pricing accuracy and inventory availability. Prepare and issue invoices and packing lists, including export documentation for shipments. Reporting & Analysis: Create and maintain Available-to-Sell (ATS) reports, incorporating product images and detailed descriptions. Use Excel (pivot tables, VLOOKUP, etc.) to analyze data and generate custom reports for internal and customer use. Monitor and manage inventory allocations and generate forecasts to ensure efficient stock management. Qualifications: Experience & Skills: Proven experience in database management, preferably in a wholesale, distribution, or apparel-related industry. Proficiency with Aptean/RLM Apparel Software System or similar ERP systems is strongly preferred. Advanced Microsoft Excel skills, including pivot tables, VLOOKUP, and data visualization. Strong knowledge of EDI processing and handling complex file formats like PDFs and Excel. Experience in inventory control, data entry, and preparing detailed reports. Personal Attributes: Ability to multitask and manage priorities in a fast-paced environment. Excellent written and verbal communication skills. Salary: $65,000 - $91,000 Starting salary, 401K and contribution towards health insurance to be discussed and DOE Commute: Office near Mineola LIRR Train Station; from there to our office is a 20 minute walk or there is a taxi service at the station.

    ¡Incorporación inmediata!
    Inscripción fácil
  • Inside Sales Representative
    Inside Sales Representative
    hace 2 meses
    $20–$28 por hora
    Jornada parcial
    East New York, Brooklyn

    Inside Sales Representative Location: Queens & Brooklyn, NY Company: Unique Floor Supply Job Summary Are you a driven communicator with a passion for sales and customer success? Join Unique Floor Supply, a fast-growing leader in flooring distribution, as an Inside Sales Representative. In this role, you’ll generate new business, strengthen existing relationships, and help customers find the perfect flooring solutions. If you’re motivated, adaptable, and eager to grow your career, we’d love to hear from you. Key Responsibilities Lead Generation & Prospecting Identify and qualify potential customers through calls, emails, and other outreach methods. Research prospective clients to understand their needs and challenges. Maintain a strong and consistent sales pipeline. Sales & Customer Engagement Present and demonstrate products and services to potential clients. Build lasting relationships with customers and partners. Understand customer needs and recommend solutions that meet their goals. Negotiate and close deals to hit or exceed sales targets. Account Management Manage and grow assigned accounts, ensuring satisfaction and retention. Provide excellent customer service and resolve client inquiries quickly. Track and report on sales performance and opportunities. Collaboration & Growth Work closely with team members and departments to deliver seamless customer experiences. Stay informed about new products, promotions, and market trends. Participate in ongoing sales training and professional development. Qualifications Bachelor’s degree in Business, Marketing, or related field preferred. 2+ years of experience in inside sales, telemarketing, or a related role. Proven record of meeting or exceeding sales goals. Excellent communication and relationship-building skills. Self-motivated, organized, and results-oriented. CRM experience a plus (training provided). Benefits Competitive base salary + commission Paid time off 401(k) retirement plan Career growth and advancement opportunities

    ¡Incorporación inmediata!
    Inscripción fácil