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Customer experience manager jobs in Linden, NJCreate job alerts

  • Pinho's Bakery
    Cake Decorator and Baker
    Cake Decorator and Baker
    8 days ago
    Full-time
    Roselle

    We are seeking a creative and detail-oriented Cake Decorator to join our team. The ideal candidate will have a passion for baking and decorating cakes. This role requires a blend of artistic skills and technical knowledge in cake decoration, along with a commitment to maintaining high standards of food safety and quality. Duties Design and decorate cakes for various occasions, including birthdays, weddings, and special events, ensuring each cake meets customer specifications. Utilize various decorating techniques and tools, including piping bags, spatulas, and knives, to create visually appealing designs. Maintain cleanliness and organization in the work area, adhering to food safety standards at all times. Assist with food production tasks as needed, including baking and preparing ingredients for cake decoration. Monitor inventory levels of decorating supplies and communicate needs to management. Must have basic baking abilities and can handle mixing and baking cake Qualifications Previous experience in cake decorating or a related field is preferred. Strong knowledge of food safety practices and handling procedures within the food industry. Proficiency in various cake decorating techniques and familiarity with pastry arts. Ability to work efficiently in a fast-paced bakery environment while maintaining attention to detail. Experience working in food production or bakery settings is a plus. Must be able to work flexible hours, including weekends mandatory. Join our team as a Cake Decorator where your creativity can shine while delivering delightful experiences through beautifully crafted cakes! Job Type: Full-time Pay: $18.00 - $22.00 per hour Work Location: In person

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  • Grand Colony Hall
    Banquet Manager
    Banquet Manager
    14 days ago
    $20–$30 hourly
    Part-time
    Mid Island, Staten Island

    Location: Grand Colony Hall at 460 Brielle Ave, SI, NY 10314 Job Type: Full-Time/Part-Time Reports To: Venue Owner/General Manager Position Overview: We are seeking a highly professional, well-dressed, and experienced Banquet Manager to oversee the successful planning, execution, and supervision of events at our venue. The Banquet Manager will serve as the face of the facility, meeting with clients during the week to sell and book events, and managing all aspects of event operations during functions. This role requires excellent leadership, communication, and organizational skills, as well as a strong eye for detail to ensure a seamless guest experience. Key Responsibilities: Client Relations & Sales: Meet with prospective clients to present and sell the hall for weddings, parties, corporate functions, and other events. Conduct tours of the venue, answer client questions, and prepare contracts as needed. Maintain strong professional relationships with clients, ensuring all needs and expectations are clearly communicated and met. Event Management: Act as the head banquet manager during events, overseeing the flow of service from start to finish. Ensure that the timing and scheduling of each event goes as planned, including food service, entertainment, and program transitions. Supervise food and beverage stations, ensuring cleanliness, efficiency, and guest satisfaction. Monitor staff performance, making sure team members stay focused, follow rules, and deliver excellent customer service. Ensure bathrooms and all public areas remain clean and well-maintained throughout the event. Staff Leadership & Scheduling: Train, schedule, and supervise banquet staff for all events. Oversee staff setup and breakdown of events, ensuring timeliness and accuracy according to client specifications. Provide clear instructions and delegate responsibilities to staff during events. Enforce company policies and building rules for both staff and guests. Operations & Compliance: Ensure all safety, sanitation, and health regulations are followed at all times. Handle any issues or conflicts with professionalism, resolving them quickly to maintain a positive guest experience. Maintain accurate post-event reports, including staffing, timing, and client feedback. Qualifications: 2–3 years of proven experience as a Banquet Manager, Event Manager, or similar supervisory role in hospitality/events. Strong leadership and team management skills. Excellent communication and organizational abilities. Professional appearance and demeanor at all times. Ability to work flexible hours, including evenings, weekends, and holidays. Strong attention to detail and ability to multitask under pressure. Knowledge of food and beverage service standards, banquet setup, and event operations. Requirements: Minimum of 2–3 years of event management/banquet experience. Must provide 2 professional references. Ability to stand and move for long periods during events. Ability to lift up to 25 lbs (moving chairs, tables, equipment as needed). Reliable transportation and punctuality are a must. Compensation & Benefits: Competitive salary (based on experience). Growth potential within the company

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  • Speechpath & Associates LLC
    Front Desk & Billing Coordinator
    Front Desk & Billing Coordinator
    15 days ago
    $17–$20 hourly
    Full-time
    Springfield

    🌟 We’re Hiring! Front Desk & Billing Coordinator 🌟 Join our neurodiversity-affirming speech therapy practice in Springfield, NJ and help us create a warm, welcoming, and efficient experience for our clients and families. Front Desk & Billing Coordinator – Speechpath & Associates 📍 Springfield, NJ (In-Person, Full-Time) Looking for a role where you can combine warm client carewith hands-on billing expertise? At Speechpath & Associates, a high-tech and forward-thinking speech therapy practice, we’re seeking a Front Desk & Billing Coordinator to be the welcoming face of our clinic and a key player in keeping our billing operations running smoothly. About Us: Speechpath & Associates is a neurodiversity affirming private practice located in Springfield, NJ 07081. Our clinic is well equipped with an innovative sensory gym & sensory room where clinicians prioritize regulation and movement while targeting communication. We offer services ranging from comprehensive speech-language evaluations, in-person or online speech-language therapy, social skills groups, and more. Our mission is to support our clients and their families to optimize growth beyond the clinic setting. Your Role: ✨ Greet and check in clients with professionalism and warmth ✨ Manage scheduling, payments, and client records in our EMR system ✨ Submit insurance claims, process denials, and handle resubmissions/appeals ✨ Support clinicians and ensure families have a seamless, positive experience What We’re Looking For: Experience in medical/therapy office administration strongly preferred Familiarity with insurance billing, claims submission, and denial processing Excellent customer service and communication skills Organized, detail-oriented, and tech-savvy Bilingual English/Spanish strongly preferred Why Join Us? ✅ Competitive pay based on experience ✅ Supportive, innovative, neurodiversity-affirming team culture ✅ Training with advanced EMR & billing systems ✅ Opportunity to gain valuable healthcare office experience and grow into advanced roles within the practice ✅ Make a real difference in clients’ lives 📧 Apply today

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  • Tim Hortons
    Assistant Manager
    Assistant Manager
    16 days ago
    $15.5–$21 hourly
    Full-time
    Colonia, Woodbridge Township

    Assistant Manager - Tim Hortons We’re hiring a motivated Assistant Manager to join our Tim Hortons team! Support the Store Manager in running daily operations, leading the team, and delivering exceptional customer service. Key Responsibilities: • Assist with store operations, including inventory, cash handling, and ensuring food safety standards., • Supervise and train team members to provide excellent service., • Ensure a clean, welcoming environment for guests., • Help create staff schedules and manage costs., • Resolve customer and team issues professionally., • Support marketing and promotional activities. Qualifications: • Leadership experience, ideally in food service or retail., • Strong communication and multitasking skills., • Flexible availability, including mornings, evenings, weekends, and holidays., • Passion for customer service and Tim Hortons’ values. Benefits: • Competitive pay and employee discounts., • Career growth opportunities., • Supportive team and ongoing training. Apply Now: Send your resume to [insert application details]. Join us in creating a great guest experience!

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  • Holistic Industries
    Sales Supervisor
    Sales Supervisor
    22 days ago
    $15–$20 hourly
    Part-time
    Newark

    Assistant Store Manager – Retail Shop We are a busy and well-established retail store seeking a dedicated professional to assist with store management and daily operations. This is a long-term, stable position with training provided, offering the opportunity for growth into a full-time role. We are prepared to hire immediately for the right candidate. Position Details: Hours: 25-30 hours per week to start, with potential for full-time after the introductory period Schedule: Flexibility required, weekends, and closing shifts (store is open 7 days a week) Compensation: Commensurate with experience Key Responsibilities: Deliver outstanding customer service and support in a retail setting Assist in overseeing store operations, ensuring smooth daily functioning Perform administrative tasks with accuracy and efficiency Support sales floor activities and guide customers in selecting products Take on store management responsibilities as assigned Qualifications: Knowledge of holistic healing and wellness supplies—or the ability to learn quickly Prior supervisory or management experience-required Strong retail sales and customer service background (minimum 2 years preferred) Proficient with computers and retail-related software Administrative experience (2 years preferred) Bilingual in Spanish (highly desirable) Valid driver’s license and reliable transportation (preferred, for occasional errands) How to Apply: Please respond to this posting with your name and availability for immediate consideration. Selected candidates will be contacted to schedule phone interviews. When applying, please include answers to the following: Do you have knowledge or experience with candles, herbs, oils, or other related supplies? Do you have retail sales experience? If so, how many years? Do you have schedule flexibility, including evenings and weekends? Do you have a valid driver’s license and access to a personal vehicle? Would you be able to assist with errands if needed?

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  • Flying food group
    Production Supervisor
    Production Supervisor
    1 month ago
    $60000–$65000 yearly
    Full-time
    Newark

    Job Description We are seeking a Production Supervisor responsible for developing daily/weekly schedules for product and labor based on production requirements. Essential Functions · Follow the Basic Principles in all employee interactions · Provide direction, guidance and assistance to employees to enable them to work more effectively · Motivate employees by giving positive feedback, always in a respectful manner · Measure and manage productivity in the department to identify areas for improvement · Coordinate production process to increase productivity and improve process controls · Effectively allocate production labor as needed on a daily basis to improve productivity · Manage workforce to cross-train employees and rotate employees regularly · Follow all procedures for reporting Worker’s Compensation incidents and accidents, · Ensure meal processing counts and deadlines are met by checking line progress regularly · Ensure accurate counts are produced to specification · Ensure portions control is accurately measured by employees by conducting regular verifications · Train employee in production processes and portion control · Proactively engage in employee relations issues to resolve them effectively and promptly · Manage storage and rotation of daily food production overages to minimize waste · Hold regular communication meeting with employees to review production results, safety and hygiene · Communicate schedule changes to employees · Manage production schedules and processes to minimize overtime · Manage work force accountability for quality and productivity · Ensure employees have proper tools and equipment needed for production · Ensure that HACCP, GMP and USDA standards are achieved and completed · Ensure customer production and labeling requirements are achieved · Competent to work independently, ask questions and seek direction as needed. · Ensure all safety requirements are achieved and strives to maintain a safe work environment. · Effectively gives and receives feedback in a positive and respectful manner · Must be able to function within a team environment. · Performs tasks under general supervision Skills and Qualifications · Food Service experience required · A minimum of 2-5 years supervising a food production environment · Knowledge of internal policies and procedures · Knowledge of HACCP requirements, USDA, GMP and sanitation requirements. · Knowledge of cold food production processes · Candidate bilingual in English and Spanish a plus · Competent written skills and effective verbal communication skills · Computer skills a plus (Microsoft) Supervisory Responsibility This position has supervisory responsibilities. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit and stand for long periods of time and reach with hands and arms. Position Type/Expected Hours of Work This is a full-time exempt position in a 24/7/365 manufacturing environment. Flexibility with weekdays, evenings, and weekends is required.

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  • Dees Auto Center
    Shop Manager
    Shop Manager
    1 month ago
    $15.13–$16.5 hourly
    Full-time
    Elizabeth

    Dees Auto Center 571 Pennsylvania Avenue, Elizabeth, NJ 07201 We seek a candidate with the following qualifications for an office position: • Proficiency in estimating vehicle damage and providing detailed photographs., • Familiarity with diagnostic scanners, programming, pre- and post-scan procedures., • Excellent phone communication skills, including the ability to take estimates, prepare invoices, and follow up with customers., • Proficiency in invoicing and submitting documents via email or portals., • Experience in managing work assignments and making decisions regarding vehicle prioritization., • Ability to multitask and prioritize tasks effectively., • Knowledge of TURO fleet maintenance and inventory management. The work schedule is as follows: • Monday to Friday: 8 AM to 6 PM, • Saturday: 8 AM to 3 PM Sundays are off. P.S. Depending on the workload, Employees must be willing to stay a few hours here and there to ensure that we catch up on our work.

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  • STRONGMILE MOVERS
    Moving Company seeks difference makers
    Moving Company seeks difference makers
    2 months ago
    $16–$30 hourly
    Part-time
    Metuchen

    Seeking a fresh start? Do you show up early, work hard and have a consistent positive outlook and still feel unappreciated? Do you rise to the task when facing adversity and challenges? Are you a problem solver? STRONGMILE may be what you've been looking for! We are always seeking punctual, hard-working, motivated candidates to join our team. We respect and encourage all our employees to be the best. We are busier than ever and are looking to hire great people to join our growing company! HUNGRY? PICK UP THE PHONE. SELL YOURSELF TO ME. HOW CAN YOU MAKE A DIFFERENCE? Simply applying or emailing us will likely be overlooked. Do you have experience in the moving industry? If not, no problem, but why should we hire YOU? We are not just hiring movers! We need assets who want to be part of something big. Are you a nice person? Good with customer service? Are you coachable? Are you a team player? Do you hold yourself accountable? Do you have an ambitious personality? Are you willing to work hard? Are you a problem-solver? Are you willing to try new things? Do you have experience driving a box truck? Do you have experience loading or unloading trucks? Have you ever delivered furniture or appliances? Are you mechanically inclined? Are you good at assembling furniture? Are you strong? Are you fast and light on your feet? Do you have office admin experience? Are you good at social media? Are you a salesman? Have you had success in management? Do you think you can master skills not yet taught to you, learn and grow, to take your life to another level? There are many ways to apply your talents here even with no professional experience. WE OFFER BONUSES FOR COMPLETING YOUR FIRST 100 HOURS. SOUNDS SIMPLE ENOUGH, RIGHT? NOT EVERYBODY MAKES IT. WHAT TO EXPECT: MOVERS: • FRESH JOB SITES DAILY: Local and Long-Distance - Hit the road and explore new towns and meet new people daily. There’s a new destination every day., • TRAVEL PAY: Compensation to and from your jobs, • GRATUITY: Consistent gratuity benefits beyond hourly rates. ALL EMPLOYEES: • PART-TIME / FULL-TIME: Flexible scheduling to meet your availability. Need certain days off? No problem. We do our best to work around your schedule., • COMPETETIVE HOURLY PAY: Compensation for skill set and desire to excel., • GROWTH - Work your way up the ladder. Opportunity for growth to earn even more money. Show me your talent, expect to get paid., • FUN: Friendly and ambitious teams that get you excited to work. BENEFITS: (AVAILABLE FOR YOU AND YOUR FAMILY AFTER 90 DAYS EMPLOYMENT) • AAA: Roadside Assistance, • Legal Shield: Attorney access 24/7, • College tuition discount: 30% discount for you to attend Berkeley College, • Accident Insurance, • Disability Insurance, • Dental Insurance, • Life Insurance, • Cancer & Critical Illness Insurance, • Hospital Confinement Indemnity Insurance, • Retirement Plans, • Student Debt Navigation & Assistance YOU MUST BE: • PUNCTUAL: Show up on time. Common sense here. No excuses., • FRIENDLY: A smile and a good attitude will lead to a positive work environment, a happy customer, excellent gratuity and more work., • ENERGETIC: Keep pace. Arrive motivated. We'll get you more work and money., • SMART: Capable of following directions and learning quickly, • PROBLEM SOLVER: Think fast. Can you navigate problems wisely? MOVERS MUST HAVE: • VALID DRIVER'S LICENSE: No license. No work. No exceptions., • RELIABLE TRANSPORTATION: To get yourself to and from jobs. Remember, Simply applying will likely be overlooked. That does not show us you are ambitious and eager for a great opportunity. We have received over 1000 applicants so far and it is impossible to call all of them. Templated, cookie-cutter emails will be ignored. Sorry. (EXAMPLES: "Hi, I recently submitted my application. Please let me know if you need anything else from me at this point. Thank you!" or "Hello, I feel like I'd be a great fit for this position and would love to talk more about my experience. I'm available for an interview on..." AND THEN CANDIDATES LEAVE THIS BLANK???) I've seen this hundreds of times. Are you really trying? If you are doing the bare minimum, don't waste either of our times. START BY SUBMITTING YOUR RESUME. only if you are seriously interested and let's conduct an initial phone screen & Zoom call to see if we want to get you in our office for a face-to-face interview. Stay persistent if you want a shot. We only prefer ambitious, motivated individuals. If you leave a message and don't hear back, try again to catch a live person. WE WANT SOMEONE WHO STANDS OUT. Joe Owner . STRONGMILE MOVERS Metuchen, NJ Mover Responsibilities: • Safely operate a box truck to transport goods and materials to designated locations., • Load and unload items efficiently while ensuring proper handling to prevent damage., • Provide excellent customer service during deliveries, addressing any client inquiries or concerns., • Maintain tools and equipment, including hand and power tools, ensuring they are in good working condition., • Adherent to all driving regulations and safety protocols while on the road. Job Types: Full-time, Part-time Schedule: • Choose your own hours, • Monday to Friday, • Weekends as needed

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  • Renewal by Andersen of NJ/NY Metro
    Customer Sales Representative
    Customer Sales Representative
    2 months ago
    $24 hourly
    Full-time
    Cranford

    Job Title: Customer Sales Representative (Full-Time | Commission-Based | Onsite/Hybrid) Location: Cranford, New Jersey (Onsite and Hybrid options available) Job Type: Full-Time Minimum 40 hours/week Monday to Friday, 8:00 AM – 4:00 PM Day shift Weekends as needed Weekly pay Compensation: Base pay starts at $24/hour Commission-based — earnings increase based on performance $1,000 Sign-On Bonus Weekly pay Benefits: 401(k) 401(k) matching Dental insurance Health insurance Vision insurance Life insurance Loan repayment program Paid holidays Paid time off (PTO) Paid training Tuition reimbursement Requirements: Valid Driver’s License Minimum 2 years of customer service experience Minimum 2 years of sales experience Strong phone call management skills High school diploma or equivalent required Must speak English fluently Being bilingual is a plus Must be able to work independently and in a team Must be proficient with: Microsoft Teams Microsoft Word Microsoft Excel Microsoft PowerPoint Key Responsibilities: Understand our products and services to educate potential customers Represent Renewal by Andersen with professionalism Make outbound phone calls and manage email communication Deliver an excellent customer experience Work collaboratively with other team members Maintain accurate records and follow up with clients What We're Looking For: High-energy, outgoing personality Professionalism and strong work ethic Excellent written and verbal communication Great attention to detail and multitasking ability Positive attitude and mindset Must be self-motivated and goal-oriented If you’re excited about this opportunity and meet the requirements, apply today! We’re looking forward to welcoming you to our team in Cranford, New Jersey.

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  • Bassi Management Group
    Dispatcher
    Dispatcher
    2 months ago
    $15–$20 hourly
    Full-time
    Harrison

    • Work with carriers to ensure shipments are dispatched, loaded, and emptied in a timely manner., • Ensure all logistics activities accurately reflect the actual times the work transpired., • Understand all customer requirements and implement plans to meet service expectations., • Be familiar with the geographic service areas and the industry-standard rates applicable to each., • Respond to all customer inquiries—both internal and external—regarding loads, services, or billing information., • Source new customers by developing leads and cold-calling potential clients., • Create, develop, and maintain strong business relationships with customers., • Continuously increase and maintain an understanding of current market conditions and business trends., • Manage and negotiate rates based on current market demand., • Thoroughly understand the complexities and rapid changes in the freight industry, and use this knowledge to better serve the existing client base. Requirements: The successful candidate will have 6months to 2+ years of experience in Sales, Supply Chain/Logistics, Customer Service, or Customer Relationship Management. They should possess a high energy level, a positive attitude, keen attention to detail, and the ability to thrive in a high-pressure environment. • Proficient in Excel, Microsoft Office products, and transportation industry software., • Strong accuracy in data processing, including the ability to reconcile work, follow up, and correct errors when needed., • A confident, self-directed individual who can identify and resolve problems independently., • Excellent interpersonal skills with the ability to interact professionally with a wide range of internal and external stakeholders., • A proactive approach to improving operational efficiency driving updates in software and processes to enhance accuracy and reporting.

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