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Customer experience manager jobs in Wayne, New JerseyCreate job alerts

  • Assistant Manager
    Assistant Manager
    7 hours ago
    $16.75–$17.25 hourly
    Full-time
    Downtown Jersey City, Jersey City

    Do you love Mexican food? Well, we do too! We founded Tacoria as a way of bringing the authentic tastes, vibrant colors, rich culture, and warm hospitality of Mexico to our local community. Our food is made fresh daily, and our ingredients come straight from local farms. We are a fast-growing company! Great team members who wish to grow into salaried management positions will have the opportunity to do so very quickly. Due to our current growth and expansion, we currently have several Assistant Manager positions available. Front of House Assistant Manager Requirements: • Friendly attitude, ability to work in a team environment, • Previous experience in a fast-paced environment, in a customer-facing environment (preferred), • Ability to handle money, • Previous experience working on a POS machine and a knowledge of technology (preferred), • Ability to stand for multiple hours Previous experience working in a fast-paced environment is preferred, but we will train the right person. Assistant Managers must have a demonstrated ability to lead a team. If you would like to be part of a fun, growing company with massive room for growth, reach out to us ASAP. We are dedicated to ensuring the safety and well-being of both our employees and our customers. We have sanitizing, disinfecting, and cleaning procedures in place and we require our employees to: • Continue to wear personal protective equipment (provided), • Allow for temperature screenings

    Immediate start!
    No experience
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  • Crew Member
    Crew Member
    10 hours ago
    Full-time
    Wayne

    Essential Duties and Responsibilities: Offers friendly service to all guests Takes customer orders, maintains fast, accurate service, and positive guest relations Operates grill and in an efficient and safe manner Ensures company standards on equipment, facility, and grounds are maintained Ensures food quality and 100% customer satisfaction Maintains the restaurant with regards to cleanliness, neatness and customer accessibility Uses the company cash register accurately and maintain proper control of company assets Works as a team member to support other restaurant employees in their duties Receive payments by cash, credit or debit cards, and gift cards Issue receipts, refunds, or change due Assist customers by providing menu information and resolving their complaints or concerns Readily identify prices of menu items and calculate bill using POS Enthusiastically greet customers entering restaurant Answer customers’ questions and provide information of store’s policies and relevant procedures about the preparation or cooking process Maintain a clean and orderly register area Mix Milkshakes and other beverages as necessary Complete other general cleaning duties such as emptying trash cans and cleaning dining area Stock and maintain fountain machine Ensures food quality at all times Other duties and responsibilities as assigned by your supervisor Qualifications - Knowledge, Skills and Abilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: Successful Candidates/Employees of this position must have a High School Diploma or GED. In addition, 1 year of experience in either a food service or retail environment is also preferred. Experience in providing customer service and a desire to grow in the food industry is strongly preferred. You must have a very hands on work style and be actively involved in all daily functions of the store. Certifications: A NYC Food Handlers License is not required to be considered for this position but is preferred. Language Ability: Good communication and interpersonal skills are required. The ability to read and comprehend simple instructions, short correspondences, and memos is necessary. The position also requires the ability to write simple correspondences and the ability to effectively communicate with co-workers and customers. This position requires that you are able to convey information effectively and accurately, vocalize clearly and loudly enough to be heard in a noisy environment and proficiently speak, read, and write the English language. Math Ability: The position requires the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals knowledge of simple math and its application to receiving and disbursing cash. Reasoning Ability: The position requires the ability to solve practical problems and deal with a variety of situations and people. You will need the ability to apply general rules of the job to successfully solve problems that may occur without involving the manager. Strong analytical and decision-making skills are needed. Computer Skills: Must be able to operate cash register. Physical Demands: The position’s physical demands require work in a restaurant/kitchen environment with moderate to loud noise levels, varying temperature conditions and possible direct exposure to hazardous substances, such as hot oil. While performing the duties of the job, the employee is regularly required to sit, stand, travel and react quickly to deadlines, sometimes with little notice. The employee is often required to stand for long periods; walk, bend, kneel, and reach with hands boxes or food containers typically weighing 50 pounds or less, without restrictions. May be required to use stepladder. Finger dexterity is required for use of cash register. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Must be able to travel as needed. Hospitality: Actively look for ways to help customers, provide as much information as requested. Infer possible customer needs, as it may be their first experience at the restaurant. Knowledge of, quality standards of service, store policies regarding customer interaction, assessment of customer needs and customer satisfaction are all necessary. Active Listening: Give full attention to what customers are saying, be able to listen to and process the customers’ order without losing track. Social Perceptiveness: Be aware of customers’ reactions, both verbal and nonverbal, and understand why they are reacting this way. Understand the boundaries of appropriateness.

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  • Office Assistant
    Office Assistant
    8 days ago
    $31500–$33280 yearly
    Full-time
    Bunker Hill, Paterson

    AMCO Auto Parts is dedicated to bringing the top names in automotive parts, accessories, and tools to the consumer. We are using the latest technologies to put together a store that will launch us to the forefront of the automotive eCommerce marketplace. We are a small but growing company – and we’re looking for team members join and grow with us. With access to hundreds of brand names, it takes a lot to keep it all organized and up-to-date. That’s where you come in. Job brief: Our company is looking for an Office Assistant to be responsible for handling clerical tasks in our office. You will be handling incoming phone calls and other communications, as well as managing files, updating paperwork and other documents, and performing other general office clerk duties and errands. In order for you to be selected as a candidate, you will need the ability to write clearly and be proficient with word processing applications. A pleasing personality with strong communication skills is also highly valued. Responsibilities: Handling order’s online, email or over the phones. Handling relationship with vendor and suppliers Handling Invoicing and purchase order. Handling incoming calls and other communications. Managing filing system. Recording information as needed. Updating paperwork, maintaining documents and word processing. Helping organize and maintain office & warehouse common areas. Performing general office clerk duties and errands. Maintaining supply inventory. Maintaining office equipment as needed. Experience as a virtual assistant. Creating, maintaining, and entering information into databases. Requirements: High school diploma or associate’s degree. Experience as an office assistant or in related field. Ability to write clearly and help with word processing when necessary. Warm personality with strong communication skills. Ability to work well under limited supervision. Great communication skills. Have a valid driver license. data entry and management typing skills knowledge of basic accounting principles and procedures MS Word MS Excel MS Outlook organization and planning skills communication skills customer service skills information gathering and management adaptability and flexibility problem-solving attention to detail strong sense of urgency confidentiality. Job Type: Full-time Pay: $31,500.00 - $33,280.00 per year Benefits: Paid time off Work Location: In person

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  • Dishwasher - Kitchen Helper
    Dishwasher - Kitchen Helper
    23 days ago
    Full-time
    Wayne

    Dishwasher duties and responsibilities A Dishwasher has daily duties and responsibilities essential to keeping a restaurant or other food service establishment working at an optimal pace. Some common duties for a Dishwasher include: Collect all dishes, cutlery, and glasses Ensure all dishes, cutlery, and glasses are properly sanitized before further use Clean kitchen tools and appliances properly before use Assemble food for patrons Prepare takeout packages Clean kitchen floors, storage areas, and take out the trash Keep cupboards and storage area clean and organized WHEN NOT BUSY - expectation is that you assist our Kitchen Helper These duties will consist of working closely and helping our chef's/cooks with their daily tasks. Responsibilities Set up and stocking stations with all necessary items Prepare food for service (e.g. boiling rice, chopping vegetables, butchering meat, or preparing sauces) Answer, report and follow our managers instructions Clean up station as per health requirements Stock inventory correctly and help with removing stuff from our delivery van Comply with all food & beverage industry regulations and safety standards Maintain a positive and professional approach with coworkers and customers In an event of someone out, we need a team player who is able and willing to take on OTHER TASKS YOU ARE TRAINED IN. Experience Proven Restaurant experience, including experience as a Helper, Dishwasher and cutting vegetables etc. Should understand different cooking methods(frying, baking, pan, etc), knowledge ingredients, equipment and procedures, We will coach and help the right person get comfortable with our cooking as quickly as we possibly can English speaking is a PLUS. Must have work authorization.

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  • No Experience Needed! Sales Representative
    No Experience Needed! Sales Representative
    1 month ago
    $20–$30 hourly
    Full-time
    Paterson

    Job description Sales Representative Top Performers earn $1000-$2000 weekly Vivacity Management is currently conducting interviews for full-time sales representatives. Our customer service-driven sales reps engage with customers through low-pressure, one-on-one interactions, where they sell telecommunication products. We offer a guaranteed minimum base pay, allowing our reps to focus on delivering excellent service rather than feeling pressured to make sales. We believe the quality of our products speaks for itself. Apply today and secure an interview within the week! What We Offer: • Performance-based commissions: Reps have the chance to earn more based on performance, but even if sales are slow, they will still receive pay. Reps are paid weekly, with pay being the higher of base salary or commission. • Comprehensive training: We provide thorough training to ensure our reps are fully prepared for the role before they start, along with ongoing support and additional training over time. • Product line: We sell mobile products. No prior knowledge of these products or sales experience is required. • Flexible schedule: Once trained and displaying mastery in the products reps have the freedom to set their own weekly schedule • Local work opportunities: After completing training, reps will work within their local area. Meetings and training are held at our office. • Advancement potential: Reps have the opportunity to move into long-term sales positions or management roles, even if they start part-time. What We Require: • Enjoy interacting with people • Must be at least 18 years old and a high school graduate • Willingness to learn and apply new skills • Available for an interview within the next 5 to 7 days • Some conditions apply What Makes a Good Candidate: Whether you have a Bachelor's degree, an Associate’s degree, or no degree at all, we provide the necessary training to ensure success. We encourage applicants from all age groups and backgrounds, as we do not discriminate based on age. Successful candidates come from a variety of fields, including customer service, warehouse stocking, food service, administration, retail, and more. Our training is comprehensive enough to ensure that even those with experience as baristas, line cooks, cashiers, or stockers can succeed. WHO WE ARE We believe in creating a unique & rewarding work experience for our people. Our people are hard-working, have a positive attitude and a willingness to learn. Who Are We? We're the company that sells mobile services. Our people are diverse and fun (a great number of our sales force is college-aged) and they love representing our world-class clients. What's Vivacity Management? Vivacity Management is a single-level direct sales company that is retained by large businesses such as AT&T and Verizon to acquire and retain new customers. What We Believe We believe that in order to succeed as a company, we first have to help individual people succeed. We believe that treating someone on our team as an individual is better than applying a cookie cutter management style to someone's personality. Our goal is to provide an exceptional work environment so our people can give our customers great customer service. We're Proud Because... We're one of the largest recruiters of college students in North America each year. • Our people develop some sweet skills while selling telecom services , and they build a resume that can take them anywhere. • Our people think it's pretty cool to give back. • Our people are diverse. If you're willing to work hard, have an open mind and a great attitude, we might be a good fit for you! How We Do Business We think that professionalism, integrity, and ethical business practices matter. Frankly, we think that's the only way to do business. If you think you would be a great fit for our sales team, apply today.

    Immediate start!
    No experience
    Easy apply
  • Outside Sales Representative
    Outside Sales Representative
    2 months ago
    $16–$22 hourly
    Full-time
    Fairfield

    SUMMARY - Recognize business/sales opportunities and prospects, then present solutions in a knowledgeable and professional manner. Increase sales volume and new customer base as well as, service existing customers, and generate repeat sales. Demonstrate a professional image of the brand at all times and ask for a referral to grow the business. ESSENTIAL DUTIES AND RESPONSIBILITIES • Stop and see every business on his/her route. DON’T CHERRY PICK. Including, offices, restaurants, industrial parks, retail businesses, ALL businesses and organizations., • Introduce the brand to businesses and explain the promotional materials and specials., • Build rapport with potential customers., • Explain versatility of the company., • Introduce services provided., • Bring back business card and information needed to quote potential jobs., • Maintain a consistent and organized follow up system., • Follow up on all leads., • Accurately fill in sign layout forms and work orders., • Assist in operating and managing the store when needed., • Remarket areas every three months., • Keep a running inventory of all stock and supplies for the marketing program., • Complete in store training utilizing the following: Front counter Sales, Sign Product Training video, Key lines and the Owner’s Manual., • Maintain an organized; clean and professional store appearance at all times. QUALIFICATIONS • Valid driver’s license, • Previous sales experience is preferred., • Must be computer knowledgeable and willing to learn to be proficient in various software programs., • Must also pass basic math and spelling tests., • Possess a good understanding of sales and marketing tactics., • Have excellent communication and customer service skills., • Outgoing personality and willingness to work with the public on a daily basis., • Outgoing, energetic and demonstrate common sense in the handling of problems., • Naturally, a strong desire to work is essential, along with the respect and rapport from the Franchisee towards the representative., • Ability to close sales – asking for orders and payments., • Professional appearance that will be representative of the brand., • Desire for strong earnings potential., • Easy-going, adaptable personality, positive and team oriented disposition, quality conscious, flexibility to occasionally work overtime, calm, professional and diplomatic, presents self well, neatly dressed, well-mannered and polite.

    Immediate start!
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  • Administrative Assistant
    Administrative Assistant
    2 months ago
    Full-time
    Paterson

    We are seeking a highly organized and detail-oriented Office Assistant to join our team. This role is ideal for someone who is motivated, professional, and eager to gain hands-on experience in a fast-paced office environment. The successful candidate will provide essential administrative support and help ensure smooth day-to-day operations. Key Responsibilities Greet residents and property guests in a friendly and professional manner Answer incoming calls, direct them to the appropriate team members, and follow up on resident inquiries or concerns to ensure excellent customer service Manage calendars, schedule appointments, and coordinate meetings Assist with leasing activities Perform general administrative duties such as filing, photocopying, scanning, and faxing documents Maintain organized physical and digital filing systems Assist with mailings, postings, and document management related to residents and property operations Track and follow up on tasks to ensure timely completion Maintain office supplies and ensure equipment is in working order Support additional clerical duties as assigned Qualifications Strong organizational and multitasking skills Excellent communication and customer service abilities Proficiency in Microsoft Word and Excel Bilingual (English/Spanish) preferred Job Type: Full-time Pay: From $20.00 per hour Benefits: Paid time off Experience: Office Assistant: 1 year (Preferred) Language: Spanish (Required) Work Location: In person

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