Customer experience manager jobs in New York, NYCreate job alerts

Position Overview: We are seeking a highly motivated and experienced Customer Service/Sales Manager to join our team. This is a remote position, allowing you to work from the comfort of your home while managing and leading our customer service team to ensure the highest level of customer satisfaction. Key Responsibilities: - Lead and manage a team of customer service representatives to deliver outstanding support and sales. - Develop and implement customer service policies and procedures to enhance the customer experience. - Monitor and analyze customer service metrics to identify areas for improvement. - Provide coaching, training, and performance feedback to team members. - Handle escalated customer inquiries and resolve complex issues effectively. - Collaborate with other departments to ensure a seamless customer journey. - Maintain up-to-date knowledge of products and services to provide accurate information to customers. - Foster a positive and productive team environment. Qualifications: - Proven experience as a Customer Service Manager or in a similar leadership role. - Excellent communication and interpersonal skills. - Strong problem-solving abilities and a customer-centric mindset. - Ability to work independently and manage a remote team effectively. - Proficiency in using customer service software and tools. - Flexibility to adapt to changing priorities and handle multiple tasks. - Ability to engage with your team and provide a fun work environment, team builders, ice breakers via zoom - Prior management, sales or a related field (preferred). Benefits: - Competitive pay $68,000 and performance-based bonuses. - Flexible working hours and remote work environment. - Opportunities for career growth and professional development. - Supportive and inclusive company culture. How to Apply: If you are passionate about delivering exceptional customer service and have the skills to lead a remote team, we would love to hear from you! Please submit your resume and a cover letter detailing your relevant experience, introduce yourself and a brief description on why you would be a great candidate.

Location: Greenwich Village, NYC Job Type: Part-time / Full-time About Us: Wicked Willy’s is an exciting, pirate-themed bar and restaurant in the heart of Greenwich Village, blending great food, drinks, and live entertainment with a lively and immersive atmosphere. From karaoke nights to themed parties, every night is an adventure at Wicked Willy’s! We’re looking for an energetic Host to be the face of our crew and welcome guests aboard. Position Overview: As a Host, you will be responsible for creating a fun and engaging first impression for every guest. You’ll set the tone for a swashbuckling experience while managing reservations, coordinating with servers, and maintaining smooth seating flow during busy hours. Pirate-themed attire and a love for hospitality are essential for this role! Key Responsibilities: - Greet guests with enthusiasm and pirate charm, ensuring they feel welcome from the moment they walk in. - Coordinate seating with servers and ensure tables are efficiently managed. - Answer phones to assist with reservations, inquiries, and take-out orders. - Promote and inform guests about upcoming events, themed nights, and specials. - Help maintain the cleanliness and organization of the host station and entryway. - Occasionally assist with special events or themed activities, staying in character as part of the pirate crew! Qualifications: -Experience not required - Excellent communication and customer service skills. - A friendly and outgoing personality with a flair for engaging guests. - Willingness to dress in pirate-themed attire (provided). - Ability to multitask and stay organized during busy shifts. - Team-oriented attitude with a passion for creating memorable guest experiences.

Bartenders Needed for New Year’s Eve in Manhattan Join us for one of the biggest nights of the year in NYC! We’re seeking energetic, fast, and skilled bartenders to bring fun and professionalism to our New Year’s Eve event. What We’re Looking For: Quick learners who can adapt to a fast-paced environment. Polished individuals who take pride in their appearance, presence, and drink presentation. A rock star behind the bar who genuinely cares about their craft and the guest experience. Team players with a fun, trustworthy, and positive attitude. Why Join Us? The biggest night of the year means the biggest tips of the year! Reliable base hourly pay, pre-collected gratuities, and consistent cash tips throughout the night. Additional tips are inevitable as everyone celebrates ringing in the New Year! Opportunity to work at ongoing and upcoming events throughout the year, even during the slower season. Qualifications Proven experience in bartending and customer service Proficiency with POS systems Strong time management and sales skills Knowledge of food safety and handling practices Basic math skills for cash handling and transactions Interviews are being held ASAP! Don’t miss your chance to be part of our exciting events team.

Greet customers as they enter Give customers info, answer their questions regarding ingredients Take orders while paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios) Prepare beverages following recipes Serve beverages and prepared food, like cookies, pastries and muffins Receive and process payments (cash and credit cards) Keep the bar area clean Maintain stock of clean mugs and plates Check if brewing equipment operates properly and report any maintenance needs Comply with health and safety regulations Communicate customer feedback to managers and recommend new menu items Requirements and skills Previous work experience as a Barista Hands-on experience with brewing equipment Knowledge of sanitation regulations Flexibility to work various shifts / including weekends Basic math skills Ability to gauge customers’ preferences Excellent communication skills High school diploma; relevant training is a plus

16.00 to $18.00 plus tips, based on skills and qualifications. Job Title: Associate Department/Function: Operations Location: Field, Assigned to Specific Shop Reports to (Title): General or Assistant Manager Details: Part-Time, Nonexempt GENERAL DESCRIPTION A Potbelly Associates job is to make our customers really happy. Since they are the primary point of customer contact, it is up to them to provide our customers and excellent experience by providing fast, friendly and efficient service and by delivering a quality and consistent product every time, in a clean and inviting environment. FOCUS Essential Demonstrates and reinforces Potbellys Behaviors and Values Integrity, Food Loving, Teamwork, Accountability, Positive Energy, Coaching, Delivering Results through Execution, Building and Inspiring Teams, Creating Potbelly Fans - through all interactions. Ability to discuss Potbelly history with others. Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.) efficiently per Potbelly recipe manual standards. Comply with health and safety standards for food, cleanliness and safety of shop. Maintain personal hygiene standards, including wearing clean Potbelly uniform. Comply with established food safety requirements and practices. Comply with shop security and safety standards. Be speedy and accurate in fulfilling orders. Handle raw and finished waste according to established procedures. Make customers really happy. Engage in friendly conversation with customers in line. Act with a sense of urgency toward all customers in the shop.| Other Key Functions Restock food line, chips and cooler. Work multiple stations (load, dress, shakes, cash, prep, front) as directed by Manager or Shift Leader Deliver catering orders as detailed in the Catering Driver and Delivery Agreement. Prepare meats and cheeses for different sandwiches. If 18 or older, uses the automatic slicer to prep food items. Clean tables, counters, floors, bathrooms, kitchen and utensils; take out trash. Operate cash register: handle, balance and follow all cash handling procedures. Effectively handle customer complaints/issues. Takes delivery/catering/pickup orders over the phone. Others duties as assigned. PHYSICAL FUNCTIONS Ability to stand/walk a minimum of 3 hours or as needed. Must be able to exert well-paced and frequent mobility for periods of up to 3 hours or as needed. Be able to lift up to 10 pounds frequently and up to 50 pounds occasionally. Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data. Able to work in both warm and cool environments, indoors (95%) and outdoors (5%). Must be able to tolerate higher levels of noise from music, customer and employee traffic. Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish. EXPERIENCE, EDUCATION AND BEHAVIORS Must represent Potbelly Advantage and Our Values. Must be at least 16 years of age For Illinois employees, all employees are required to become food safety certified within 30 days of employment. Failure to do so will result in termination of employment. Must be friendly and customer service-oriented. Strong verbal communication skills. Must possess neat and clean hygiene. Ability to handle a knife confidently. Must be able to work in a fast-paced environment and have a sense of urgency. Ability to work as a team-player. Ability to comprehend and communicate in English via verbal and written communication, such that employee can perform his or her job responsibilities. Must demonstrate leadership behaviors and values that align with Potbelly. Brand: Potbelly Address: 46 W 56th Street New York, NY - 10019 Property Description: 5273 - 56th and 6th Property Number: 5273

Come stop by Tuesday-Friday 4:30pm-6:30pm. 503 Myrtle Avenue, Brooklyn, NY 11205 Somethin On Myrtle is seeking an enthusiastic and experienced bartenders to join our team. As a bartender, you will play a key role in creating a welcoming and enjoyable atmosphere for our guests. You will be responsible for mixing and serving drinks, providing excellent customer service, and ensuring the bar area is clean and well-stocked at all times. Responsibilities: 1. Prepare and serve a variety of alcoholic and non-alcoholic beverages, including cocktails, beers, and wines, according to standard recipes. 2. Provide exceptional customer service by greeting guests, taking drink orders, and making recommendations. 3. Engage with guests in a friendly and professional manner, ensuring a positive experience. 4. Maintain cleanliness and organization of the bar area, including restocking supplies and cleaning equipment. 5. Adhere to all relevant food safety and alcohol service regulations. 6. Handle cash and credit card transactions accurately and efficiently. 7. Collaborate with the kitchen and waitstaff to ensure timely and accurate service. 8. Assist in inventory management and ordering of bar supplies. 9. Stay up-to-date on current beverage trends and menu offerings. 10. Handle any guest concerns or complaints with professionalism and discretion. Qualifications: - Previous experience as a bartender in a restaurant or bar setting. - Strong knowledge of drink recipes and mixology techniques. - Excellent communication and interpersonal skills. - Ability to work in a fast-paced environment and multitask effectively. - Attention to detail and commitment to cleanliness and sanitation standards. - Basic math skills for handling cash transactions. - Certification in responsible alcohol service (e.g., TIPS, Serving Alcohol) preferred. - Flexible schedule, including evenings, weekends, and holidays. Join our team and become part of the vibrant atmosphere at Somethin On Myrtle. Apply today by submitting your resume and cover letter detailing your relevant experience and why you would be a great fit for this role. We look forward to welcoming you to our team!

Join Our Team at Brandy Library! 🌟 Hostess Wanted 🌟 Are you passionate about creating memorable experiences and providing exceptional service? Brandy Library, located in the TriBeCa neighborhood of New York City, is seeking a dynamic and friendly hostess to join our talented team! About Us: Brandy Library is a sophisticated destination for spirits aficionados, offering an extensive selection of fine spirits and a warm, inviting atmosphere. Our commitment to exceptional service and a unique guest experience sets us apart. Location: Brandy Library, New York City  Type: Part-Time/Full-Time  Key Responsibilities: - Greet and welcome guests with a warm and friendly demeanor - Manage reservations and seating arrangements to ensure smooth operations - Provide guests with menus and relay any specials or promotions. - Collaborate with our service team to enhance guest experience - Maintain the cleanliness and organization of the host stand and dining area - Handle guest inquiries and concerns with professionalism Requirements: - Excellent communication and interpersonal skills - Previous experience in hospitality or customer service is a plus - Ability to work in a fast-paced environment while maintaining a positive attitude - A passion for spirits and fine dining is a bonus - Flexible availability, including evenings and weekends Why Join Us? - Be part of a dedicated, passionate team in a prestigious establishment - Opportunity for growth and career advancement - Competitive pay and tips - Employee discounts on food and beverages - A vibrant work environment in one of NYC's most iconic venues How to Apply: If you’re ready to elevate the guest experience at Brandy Library, we want to hear from you!

The Assistant Manager is typically in training to become a store General Manager. This position requires a full time commitment, both physically and mentally as this is a very demanding position. The Assistant Manager works in an hourly capacity and may work as many as 55 hours a week in the lunch, evening and late night dayparts. Candidates for this position must be available to work any hours of the day and any day of the week. Weekend hours are required for this position. Although no pizza making experience is required, prior retail / restaurant experience is preferred. The Assistant Manager will be in training for between six months and two years and in that time will complete a series of formal training modules and classes on the path to the General Manager position. The Assistant Manager will learn everything from customer service to people management, from product preparation and quality to inventory control. This position is ideal for someone with a strong work ethic and ambition to rise in the managment ranks of the Company. This job posting is for a position in a store owned and operated by an independent franchisee, not Domino’s Pizza LLC, Domino’s Pizza Franchising LLC, or Domino’s Pizza, Inc. (“Domino’s Corporate”). This means, among other things, that the independent franchisee is alone responsible for and will independently make all decisions concerning employment matters for the store, including those relating to hiring, firing, discipline, supervision, compensation and benefits, staffing, and scheduling. Domino’s will not receive a copy of any application you submit for this job posting and will not have any control over whether you receive an interview and/or are ultimately hired. Further, Domino’s does not control and is not responsible for the employment policies and practices of independent franchisees. If you are hired for this job posting, the independent franchisee will be your only employer, and you will not be an employee of Domino’s.

Overview We are seeking a skilled and enthusiastic Bartender with server experience as well to join our dynamic team. The ideal candidate will have a passion for mixology and providing exceptional customer service in a fast-paced environment. As a Bartender, you will be responsible for crafting cocktails, serving beverages, and ensuring a welcoming atmosphere for our guests. Your expertise in the food and beverage industry will play a crucial role in enhancing our customers' experience. Responsibilities Prepare and serve alcoholic and non-alcoholic beverages according to standard recipes and customer preferences. Maintain cleanliness and organization of the bar area, including washing glassware and utensils. Engage with customers to provide excellent service, take orders, and make recommendations based on their preferences. Manage cash register operations, including processing payments accurately and efficiently. Collaborate with kitchen staff to coordinate food orders and ensure timely service. Monitor inventory levels of bar supplies and assist with ordering as needed. Adhere to all health and safety regulations, including responsible alcohol service practices. Assist in organizing special events or banquets that require catering services. Experience: Experience in serving Previous experience as a Bartender or in a similar role within the food industry is preferred. Familiarity with Aloha POS or other point-of-sale systems is a plus. Strong knowledge of brewing techniques, cocktail recipes, and beverage pairings. Basic math skills for handling cash register transactions and inventory management. Excellent communication skills with the ability to engage customers effectively. Experience in sales or retail math is advantageous for managing bar sales effectively. Join our team and bring your bartending skills to life in an exciting environment where creativity meets customer satisfaction! Job Types: Full-time, Part-time Pay: $15.30 - $16.66 per hour Shift: 8 hour shift Work Location: In person

1. Bar Operations Management Oversee and manage all bar operations in a fast-paced, high-energy environment, ensuring everything runs smoothly before, during, and after comedy shows. Ensure the bar is fully stocked with all necessary supplies, including liquor, beer, wine, and mixers, with a focus on seamless service during busy showtimes. Handle cash management responsibilities, including opening and closing registers, balancing tills, and monitoring daily sales. Maintain a consistently high standard of drink quality, presentation, and efficiency. 2. Staff Leadership and Training Lead and inspire an experienced team of bartenders and waitstaff, setting the tone for excellent service in a lively comedy setting. Hire, train, and manage bar staff, ensuring they are knowledgeable, efficient, and capable of delivering a memorable guest experience. Create and oversee staff schedules to optimize coverage during peak hours while maintaining labor cost efficiency. Provide ongoing mentorship and support to the team, addressing performance issues and encouraging growth. 3. Customer Experience Ensure guests enjoy an exceptional bar experience by delivering fast, friendly, and attentive service that aligns with the club’s welcoming, upbeat atmosphere. Handle customer inquiries, complaints, and special requests with professionalism and tact. Anticipate audience needs based on show schedules, tailoring service to fit pre-show, intermission, and post-show dynamics. 4. Beverage and Inventory Management Take full ownership of inventory, including ordering, tracking, and managing stock levels to ensure the bar operates efficiently. Utilize experience in cost control to reduce waste, manage portion sizes, and maintain profitability. Develop and refresh the bar menu, introducing creative drink specials and themed cocktails that align with the vibe of the performances. Build relationships with vendors to negotiate favorable pricing and maintain high-quality products. 5. Compliance and Safety Ensure strict compliance with NYC liquor laws, health regulations, and safety standards. Implement and enforce responsible alcohol service policies among staff, minimizing risks associated with overservice. Maintain a clean, organized, and sanitary workspace, meeting or exceeding NYC Department of Health requirements. 6. Financial Oversight Monitor bar revenue and profitability, analyzing trends and implementing strategies to boost drink sales and overall performance. Manage bar budgets effectively, keeping a close eye on staffing costs, inventory expenses, and profit margins. Prepare weekly and monthly financial reports to present to club management. 7. Collaboration with Management and Performers Work closely with club management to align bar operations with show schedules, special events, and private bookings. Design promotions and drink specials that enhance the audience’s experience and complement specific performances or comedians. Collaborate with event planners to ensure the bar is ready for private events, including tailored setups and menus. Qualifications and Experience 3+ years of experience as a bar manager in a high-volume bar, live entertainment venue, or nightlife establishment. Proven leadership skills with experience managing and mentoring teams in fast-paced environments. Strong knowledge of cocktails, wine, beer, and inventory management systems. Experience with NYC liquor laws, compliance, and health standards is a must. Exceptional organizational and multitasking skills, with the ability to thrive under pressure. Passion for live entertainment and an appreciation for NYC’s comedy culture.

- Prepares leases and related leasing addendums. Maintains lease records and files. Maintains property waiting list and other updates to various records and reports in accordance with policy and procedures, applicable affordable housing programs and HUD/Agency regulations. - Supports and ensures timely input, proper use and full utilization of on-site PC-based property management software for leasing data. - Ensures apartments are ready for occupancy by inspecting, placing move-in products and last minute touches when necessary. Distributes keys, move-in package, safety video and other appropriate paperwork at time of lease signing. - Maintains current knowledge of marketing and leasing techniques. Strives to attain affirmative marketing goals. Seeks out new residents through outreach, direct marketing, cold calling, distributing literature and contacting government, social, religious and community organizations in selected target areas. Maintains current knowledge of apartments, building amenities and local agencies or attractions of interest to residents. Maintains awareness of current rental rates and promotions of competitive properties. - Assists with resident retention. Provides on going customer service to residents after moving in. Process work order requests, package collection, assists with day to day operations of the property and resident satisfaction This position requires a High School Diploma/GED. - An additional that is preferred for the position include : Associate Degree in Customer Service/Hospitality. - 1-2 years of required experience in Leasing or Sales. - This position may require a valid driver's license depending on the needs of the property. - Required skills for this position include: fair housing laws, affordable housing programs, Microsoft Office, personal accountability, persuasiveness, and customer service. - A preferred skill for this position include : One-Site. - This position requires up to 10%

We are looking for a Front desk Receptionist to manage our Dental Laboratory. You will act as the ‘face’ of our company and ensure our doctors receive a heartwarming welcome. You will coordinate all front desk activities, including calls scheduling pick ups and deliveries .As a Front desk Receptionist, you should combine a pleasant personality with a dynamic professional attitude to supervise and lead our team. Our ideal candidate can deal efficiently with complaints and has a solid customer service approach. Ultimately, you should be able to ensure our front desk provides professional and friendly service to our customers. Responsibilities: - Ensure front desk is tidy and has all necessary stationery and material (e.g. pens, forms and informative leaflets) - Schedule pick up and deliveries - Pack and unpack dental cases - Ensure timely and accurate customer service - Handle complaints and specific customers requests - Troubleshoot emergencies - Monitor stock and order office supplies - Keep updated records of office expenses and costs - Ensure company’s policies and security requirements are met Skills: - Proven work experience as a Front desk Receptionist - Hands on experience with office machines (e.g. fax machines and printers) - Thorough knowledge of customer service, office management and basic bookkeeping procedures - Proficiency in English (oral and written) - Excellent communication and people skills - Good organizational and multitasking abilities - Problem-solving skills - High School diploma; additional certification is a plus

We are seeking a dynamic and experienced Bilingual Sales Manager to join our furniture store team. This position requires fluency in both Spanish and English to effectively serve our diverse customer base. The ideal candidate will excel at customer interaction, sales management, and operational coordination, ensuring an exceptional shopping experience for our clients. Key Responsibilities: • Customer Relations & Sales: • Assist customers in finding the perfect furniture to suit their needs. • Close sales effectively and maintain strong customer relationships. • Address and resolve customer inquiries, complaints, and requests with professionalism. • Administrative Duties: • Create and manage invoices accurately. • Schedule and coordinate furniture deliveries with customers and delivery teams. • Place and track orders with suppliers to ensure timely restocking of inventory. • Team Coordination & Store Support: • Collaborate with other team members to maintain an organized and visually appealing store. • Train and mentor new staff members as needed. Schedule: • Full-time position: • Monday through Thursday: 10:00 AM to 8:00 PM • Half-day shifts on Sundays • Saturdays off • Every other Sunday or Friday off for an extended weekend Qualifications: • Bilingual (Spanish and English) is mandatory. • Proven experience in sales, preferably in furniture or retail. • Strong organizational skills and attention to detail. • Proficient in invoicing and scheduling software. • Excellent communication and interpersonal skills. • Ability to work in a fast-paced, customer-focused environment. Compensation & Benefits: • Competitive salary with the potential for future commissions. • Opportunities for career growth and development. • Friendly and supportive work environment. If you are a motivated professional with a passion for sales and excellent organizational skills, we would love to hear from you!

Are you passionate about building meaningful connections and driving positive change? Join Collective Fare Enterprises as an Account Manager Intern and become part of a dynamic team dedicated to servicing businesses and others with spectacular food, customer service and class. This role offers an exceptional opportunity to gain hands-on experience in client relationship management and sales while working alongside industry professionals committed to making a real impact. You'll develop valuable skills in communication, strategy, and collaboration, all within an organization that values creativity and community. If you're eager to grow your career while contributing to a mission-driven enterprise, this internship is your gateway to both personal and professional fulfillment. Position Details: Title: Account Manager Intern Location: Hybrid and/or remote Type: Unpaid Internship Hours: Part-time or Full-time, flexible schedule Responsibilities: - Maintain relationships with current clients to retain revenue. - Perform client outreach to earn new revenue streams for Collective Fare Enterprises. - Conduct market research and analyze data to support client strategies and organizational initiatives. - Collaborate with cross-functional teams (marketing, operations, etc.) to address client needs. - Assist with general operational tasks within the organization as needed. Qualifications: - Current student or recent graduate in business, communications, and/or hospitality. - Strong interpersonal and communication skills. - Ability to analyze data and prepare reports. - Ability to handle and organize invoices correctly. - Proficiency in MS Office Suite (Excel, Word, PowerPoint) and familiarity with CRM software is a plus. - Passion for sales, hospitality, and food. - 1-2 years in a client-facing or sales role. Benefits: - Practical, resume-building experience in account management and client relations. - Development of essential skills in communication, negotiation, and data analysis. - The opportunity to work alongside a passionate, mission-driven team dedicated to promoting sustainability and food equity.

Position Summary: The Sous Chef at LGA is responsible for organizing and ensuring kitchen systems for food production, presentation, and customer satisfaction. The Sous Chef supports the rest of the management team in the areas of menu development, supply, quality, cost control, and the hiring, development, and evaluation of hourly Crewmembers in the kitchen. Responsibilities: • Promotes an attitude of pride, cooperation, and success in the unit and with all Crewmembers • Provides leadership to the Crewmembers and newly hired Crewmembers in the Unit • Monitor and ensure quality, effective, and efficient kitchen operations • Responsible for food preparation, ingredient freshness and control, appropriate cooking, presentation, and customer satisfaction • Ensure food is within proper temperature holding zones by conducting frequent line checks • Responsible for maintaining OTG, state, and local standards of sanitation • Ensure standards of cleanliness and organization in the kitchen • Maintain inventory: order, receive and account for all food products and purchases • Accountable for the successful onboarding of new hourly crew members ensuring they have the tools and support necessary to be successful and reduce turnover • Directs the team toward achieving the Unit's service and financial goal • Ensures crew is productive and performs all their responsibilities • Responsible for training, evaluating, and managing kitchen staff performance following OTG policies and procedures • Ensure cost-effective and efficient staffing and adherence to labor budgets. • Maintain regular communication with managers and crew • Keep abreast of changes in food compliance and OTG company standards and practices • Able to use the crewmember handbook and CBA to understand OTG policies and procedures. Communicate them with consistency QUALIFICATIONS AND REQUIREMENTS • Degree from an accredited culinary institution preferred • Professional culinary training and experience • Exemplary product knowledge, skill, and presentation • Knowledge of and commitment to food sanitation and kitchen safety • Train and supervise kitchen crewmembers • Ability to work as part of the restaurant, crew, and management team • Ability to work flexible shifts/ schedule • Excellent verbal and written communications skills

United Decorators is a small business in Brooklyn, NY. We are professional, agile and customer-centric. Our work environment includes: Modern office setting On-the-job training Casual work attire We are looking for a positive, upbeat Administrative Assistant to join our team. The successful candidate will have prior administrative assistant experience and should be organized and have strong communication skills. The Administrative Assistant works closely with the various staff members and assists with preparation of off-site meetings. This role will involve handling a wide variety of administrative tasks in a fast paced environment and working directly with all members of our team. Responsibilities: Professional phone etiquette and ability to field and answer questions Ability to follow directions and take initiative when given a project Ability to function as an effective team player, interacting with all parts of the organization, and external vendors Professional communication skills both written and verbal Proficient with various Social Media Platforms (Instagram, Facebook, etc.) Schedule meetings. File documents. Make travel arrangements. Manage the CEO's calendar and schedule appointments for other members of the Sale Force Personable and focused interaction with customers. Order/data entry with high level of detail and accuracy Follow up with Reps on various clients Maintain and distribute marketing materials and organize products on display Assist with deliveries and inventory scheduling for installations MUST BE ON TIME

Job Role Summary In this role, you will be responsible for providing administrative support to the accounting department and assisting with various accounts receivable tasks. You will work closely with the Financial Operations Manager & the Assistant Accounting Manager and other team members to ensure accurate and efficient processing of financial documents. Accounts Receivable Responsibilities - Meet with Accounting Manager for daily check-in meetings - Develop reports for the Financial Operations Manager. - Monitor the AR inboxes for work order/quotes requests & create work orders/quotes - Update withdrawn Work Orders on Pending POs and internal Master Spreadsheets - Add Work Orders/Quotes created same day to Master, Pending POs, and SEWA spreadsheets - Create Backups of the Master spreadsheet - Updated MhelpDesk & Tracking Spreadsheets Communication & Administrative Responsibilities - Complete Daily Report by end of the business day - Communicate with the Department of Educations and Schools to obtain information about pending PO, and make notes about each call. - Communicate via email to BMs about PO request & expediting PO package - Communicate weekly via Email to BPW Field Coordinator about any Pending Accounting Action Items - Attend Weekly Accounting Team Meetings - Email new Work Orders/Quotes to Field Coordinators & BPW CEO Dave - Follow up on all out of state and expansions contracts, invoices & payments, & update spreadsheet notes - Conduct invoice certification calls and update notes per call - Conduct calls to VH for payment status within 30 days from the first email - Revise Work Orders for Brain Power Wellness services - Billing Responsibilities - Email Borough APs and, when needed, send email escalations. - Create invoice packets and email invoices to schools - Check SIS folder for newly updated SIS & process - Update billables - Correct summary discrepancies (Billing & SIS) - Withdraw Work Orders as needed. - Send Withdrawn Work Orders email to Field Coordinators & BPW CEO SEWA Responsibilities - Create SEWA Quotes per request - Add SEWA work orders to "SEWA Delivery Slip/DocuSign/Invoice" when work order is created - Assist in the process of collected signatures for PO’s using DocuSign. Follow-up when DocuSign has not been received in 3 days, and label the action item escalated. - Create a request for a payment packet and email to the school. Requirements: BA/BS degree required with a Business Management major preferred but not necessary Minimum 1 years accounts receivable experience required in a business operations environment Proficient with Microsoft Excel Excellent Customer Service, relationship building and proactive communication skills Ability to work and problem solve independently Job Type: Full-time Pay: $23.00 per hour Expected hours: 40 per week Benefits: 401(k) Dental insurance Employee assistance program Health insurance Life insurance Paid sick time Paid time off Vision insurance Schedule: 8 hour shift Monday to Friday Application Question(s): How will this role help you grow as person or in your career? Education: Bachelor's (Required) Work Location: Remote

Are you a customer-service pro fluent in English and Mandarin (Cantonese is a plus)? We're seeking a bilingual Office Administrator/Customer Service Representative to join our dynamic team at Melody Benefits. This role involves helping clients resolve issues efficiently, with a customer-first approach, and contributing to a collaborative and supportive work environment. If you’re a problem-solver with great communication skills and enjoy a fast-paced office environment, this could be the perfect opportunity for you. Why Join Us? Competitive Pay: Earn between $35,000-$45,000 annually Benefits: 401(k), Health Insurance, Paid Time Off Stability: Full-time position with regular hours Work Location: In person, collaborative work environment Growth Opportunities: Develop your skills in a dynamic, supportive setting Key Responsibilities: Manage high volumes of incoming calls, addressing customer needs and resolving issues efficiently. Identify customer concerns and provide accurate, complete information using our resources. Handle customer complaints professionally, offering timely solutions and follow-ups. Keep accurate records of customer interactions and processes. Follow established communication guidelines and procedures. Go the extra mile to ensure customer satisfaction and engagement. Skills You’ll Need: Proven experience in customer support or client service roles. Strong phone communication skills, active listening, and adaptability to various customer personalities. Customer-centric attitude with excellent multitasking and time-management abilities. A positive attitude, willingness to learn, and a desire to grow within the role. Requirements: High school diploma required; some college education preferred. Bilingual: Fluent in English and Mandarin (Cantonese is a bonus). Strong verbal and written communication skills.

Kingbridge Cleaners & Tailors provides the finest garment care and expert alteration services in the world. Processed and cared for without compromise for the most discerning customer, Kingbridge blends modern technology with old-world techniques to deliver flawless customer service. The Kingbridge work-family is always striving for innovative ways to provide a convenient and world-class experience to every customer. Our inviting stores are specifically designed to develop meaningful relationships and express our difference with other cleaners, to our customers. The Customer Service Representative is the face of our business and provides each customer with a professional and warm experience from the moment they’ve entered our business to long-after they have left. They are responsible for building relationships and loyalty to our brand by ensuring operational excellence. Passion for the brand, doing the right thing, and supporting your team are vital. The Role: Service & Philosophical ○ Build and manage relationships with our customers, ensuring their experience is in line with Kingbridge’s expectations and core values. ○ Responsive to the expressed and unexpressed wishes and needs of our customers. ○ Create unique, memorable and personal experiences for our customers. ○ Own and immediately resolve customers' problems. ○ Create a working environment of teamwork and lateral service so the needs of customers are met. ○ Provide high value feedback to supervisors and management on new opportunities for growth. ○ Liaison the relationship between customers and tailors through warm transfers, support, and assistance. ○ Engage with customers and team members professionally in person, over the phone and through our software. Technical ○ Verification and update of customers account information and preferences. ○ Detailed inspection, flagging, and pre-care of customers garments. ○ Accurately describe garments, condition, and special preferences within our software ○ Creating and tracking new orders in our software. ○ Assist customers with picking up their garments in-store and scheduling delivery of their orders. ○ Manage exceptions through key performance indicators. ○ Responsible for uncompromising levels of cleanliness and creating a safe and accident-free environment. The Candidate: Required Qualities and Skills ○ A passion for delivering a world-class customer experience. ○ A proven track record of delivering results and the drive to exceed expectations. ○ Strong adherence to process and organisational skills prioritizing attention to detail. ○ High attention to detail when completing tasks. ○ Strong verbal and written communication skills. ○ Punctual and reliable Ideal Qualities and Skills ○ 2+ years of luxury retail experience. ○ An understanding of textiles and garment construction. ○ Ability to be flexible and agile to meet business needs. ○ Computer proficiency with Apple Mac & Google G-Suite. Job Type: Full-time Pay: $16.00 - $22.00 per hour Benefits: Flexible schedule Paid time off Shift: 8 hour shift Education: High school or equivalent (Preferred) Experience: Customer Service: 1 year (Required) Work Location: In person

We are seeking a talented and creative Hair Stylist to join our dynamic team. The ideal candidate will possess a passion for natural hair care and styling, along with a strong understanding of current trends and techniques. As a Hair Stylist, you will provide exceptional hair services to clients, ensuring their satisfaction while promoting a welcoming and professional salon environment. Duties Perform a variety of hair services including hair extensions, silk press, styling, and treatments tailored to individual client needs. Maintain up-to-date knowledge of current trends in hair styling and care to provide clients with informed recommendations. Utilize salon software for scheduling appointments, managing client records, and processing transactions efficiently. Engage in retail sales by recommending products that enhance client hair care routines and overall satisfaction. Ensure cleanliness and organization of the salon area, adhering to health and safety standards. Build strong relationships with clients through excellent customer service and effective communication. Qualifications Proficiency in hair styling techniques, including but not limited to cutting, styling, and hair threading. Familiarity with salon software for appointment management and client interactions is preferred. Excellent interpersonal skills with the ability to create a friendly atmosphere for clients. Previous experience in a salon environment is an advantage but not mandatory; recent graduates are encouraged to apply. A commitment to ongoing professional development in the beauty industry. Join our team as a Hair Stylist where your creativity can shine while providing exceptional service! Job Types: Full-time, Part-time, Contract, Apprenticeship, Temporary, Internship Pay: $20.00 - $50.00 per hour Expected hours: 20 – 40 per week Benefits: Employee discount Flexible schedule Paid training Professional development assistance Schedule: Choose your own hours Supplemental Pay: Commission pay Tips License/Certification: Cosmetology License (Preferred) Shift availability: Day Shift (Required) Night Shift (Preferred) Ability to Commute: Bronx, NY 10451 (Required) Work Location: In person

Job Description: Nail Technician (Manicure and Pedicure Specialist) Position Overview A Nail Technician is responsible for providing professional nail care services, including manicures, pedicures, and other specialized nail treatments. The role requires strong customer service skills, attention to detail, and the ability to create a clean, relaxing, and welcoming environment for clients. Key Responsibilities 1. Manicure Services • Perform standard and advanced manicure services, including nail shaping, cuticle care, buffing, and polishing. • Apply nail art, gel polish, or acrylic enhancements based on client requests. • Provide advice on nail care and maintenance. 2. Pedicure Services • Conduct thorough pedicures, including soaking, exfoliating, and moisturizing. • Address common foot care needs such as callus removal and cuticle trimming. • Ensure proper hygiene and comfort for the client during the service. 3. Sanitation & Safety • Maintain a clean and sanitized work area, adhering to industry and local health regulations. • Sterilize tools and equipment between clients. • Use protective measures to ensure the safety and well-being of clients and themselves. 4. Customer Interaction • Greet clients warmly and assess their nail care needs. • Offer recommendations on nail styles, treatments, and products. • Build relationships with clients to ensure repeat business and satisfaction. 5. Product Knowledge & Upselling • Stay updated on the latest nail care trends and techniques. • Promote and sell nail care products, such as polishes, lotions, or treatments. 6. Team Collaboration • Work collaboratively with other team members to provide a seamless spa or salon experience. • Assist in scheduling, inventory management, and maintaining salon supplies. Skills & Qualifications • Certified Nail Technician or relevant training in manicure and pedicure techniques. • Strong knowledge of nail and skin health. • Excellent communication and interpersonal skills. • Attention to detail and creativity in nail design. • Familiarity with salon software for booking appointments is a plus. Work Environment • Professional salon, spa, or mobile nail service setting. • Standing or sitting for extended periods while performing treatments. • Use of specialized tools and chemicals (e.g., acetone, nail polish remover, etc.).

Who you are: - Passionate in beauty business with customer centricity mindset - Excellent communicator, creative, fast learner & happy person. - Bilingual in Chinese & English is a MUST. (English first, Chinese Secondary) Who we are: - 6+ years in beauty business specialized in eyebrow tattoos, lips, eyelashes extension. - Expanding business from Brooklyn to Long Island - Expanding markets from Asian to American Requirements: - Fluent in English n writing & speaking, Chinese is preferred! - Fast learner or skillful at video/picture shot, social media for high engagement content. - Experience in TikTok, Instagram, Yelp and other social media platforms, u - Basic bookkeeping, generating and converting lead to appointments, assisting artist for operational need. - Strategical thinking and executing marketing ideas for business expansion. - Beauty related experience is preferred, but not a must. Compensation: - Full time or Part time available - Part time: Base $1200/m with 20-30 video content + Bonus. - Full time: Base $1600/m + bonus structure on content reads/likes/comments/leads/sales) - Opportunity to be store manager/partnership with $9000+ per month with percent of overall sales - W2 or 1099 with basic benefits with 401K

Flushing Lighting is one of New York’s largest specialty lighting stores, proudly serving thousands of customers each year. We offer a wide range of commercial, functional, and decorative indoor and outdoor lighting products, along with electrical supplies. Our commitment to quality and customer satisfaction has made us a trusted name in the industry. We are seeking a motivated and dynamic Outside Sales Representative to join our team. This is a commission-based position, ideal for a self-starter with a passion for sales and a knack for building relationships. As a representative of Flushing Lighting, you will be responsible for expanding our customer base by identifying and pursuing new business opportunities across New York. Key Responsibilities: Develop and maintain strong relationships with existing and prospective clients. Identify new sales opportunities through cold calling, networking, and client referrals. Present and demonstrate our wide range of lighting products to meet customer needs. Achieve sales targets and drive revenue growth. Provide exceptional customer service and follow up on sales leads. Stay informed about industry trends, product developments, and competitor activities. Qualifications: Proven experience in outside sales, preferably in lighting, electrical, or related industries. Strong communication and negotiation skills. Self-motivated with a results-driven approach. Ability to work independently and manage time effectively. Comfortable with a commission-based compensation structure. Valid driver’s license and reliable transportation. Benefits: Competitive commission structure with unlimited earning potential. Flexible schedule. Opportunity to work with a reputable, established company in the lighting industry. If you are a driven sales professional looking to take your career to the next level, we want to hear from you!

Overview Golden Batch, a premier wholesale bakery based in New York City, is seeking a passionate and skilled Baker to join our team. Our menu includes a wide variety of high-quality baked goods, such as cookies, croissants, chocolates, and more, catering to diverse tastes and dietary preferences. As a Baker, you will play a crucial role in crafting exceptional baked goods that reflect our commitment to quality and innovation. This position requires a blend of technical expertise, creativity, and attention to detail to meet the standards our customers expect. Responsibilities Prepare and bake a wide range of products, including cookies, croissants, chocolates, and savory baked goods, following Golden Batch’s recipes and quality standards. Develop and experiment with new recipes, including seasonal items and health-focused options (vegan, gluten-free, and keto-friendly). Maintain cleanliness and organization in the kitchen area, adhering strictly to food safety and sanitation regulations. Package products for wholesale distribution, ensuring accurate labeling and presentation. Collaborate with management to manage inventory and order supplies, minimizing waste and ensuring efficiency. Operate and maintain kitchen equipment, such as ovens, mixers, and other tools, safely and effectively. Requirements Proven experience as a Baker in a commercial bakery or similar environment. Strong knowledge of baking methods, including working with chocolates, croissants, and savory goods. Familiarity with dietary-specific baking, such as vegan and gluten-free options, is a plus. Excellent organizational and time-management skills to meet production deadlines. Ability to work efficiently in a fast-paced production environment while maintaining quality. Knowledge of food safety regulations; a Food Protection Certificate is preferred but not required if under supervision. Passion for baking and creativity in developing innovative recipes is highly desirable. Golden Batch is excited to find a baker who shares our enthusiasm for delivering exceptional baked goods to our customers. If you’re ready to bring your expertise and passion to our team, we’d love to hear from you!