Customer experience manager jobs in New York, NY - Page 3Create job alerts

Recruitment title: Sales Account Executive/Manager | Xuper Funding Xuper Funding is a trusted funding provider that helps businesses in the U.S. and Canada access capital quickly and seamlessly. With a focus on transparency and efficiency, Xuper Funding empowers companies to grow, manage cash flow, and seize new opportunities by offering clear and sustainable financial solutions. [Job responsibilities] Follow up with potential customers provided by the company, answer product questions, and explore potential customers Assist customers in completing loan applications and developing reasonable financing plans Maintain customer relationships, make regular return visits, and record customer feedback Assist in handling customer repayment issues after loans, and coordinate with relevant departments Participate in marketing activities, provide customer feedback, and optimize products and services According to the company's business development, assume other related functions and receive training [Job requirements] Must be able to speak Chinese & English and communicate without barriers College degree or above, sales or service industry experience preferred At least two years of sales or service industry experience, loan and payment-related experience preferred Take the initiative to learn, be goal-oriented, and be motivated! Adapt to a fast-paced work environment and be willing to develop long-term [Salary and benefits] Basic salary + high commission + performance bonus Professional training to help you become an expert in the financial industry High-end networking opportunities to quickly improve your career development Work location: Flushing, New York Work hours: Monday to Friday (8-hour work system)

Medical Assistant - Women's Health/Assisted Reproductive Technologies (Mandarin/Cantonese) a plus. As a medical assistant in Women's Health/ART, you will provide superior customer service by coordinating appointments, performing clinical duties and assisting the physician. Preferred Criteria: Knowledge of EMR Systems Medical Assistant Certification Experience Working in Women's Health Required Criteria: High School diploma or GED Successful completion of an approved Medical Assistant program Basic computer skills Ability to draw blood, take vital signs and medical history Assisting during medical examinations/ultrasounds Preparing and maintaining treatment rooms and medical instruments Organizing and scheduling appointments Updating and filling medical records and insurance reports Skills Proficient in Chinese (Mandarin/Chinese) Working experience as a medical assistant Service Oriented Proficient in MS office and patient management software eg. Practice Fusion Location: Women's Health/Fertility Clinic in Midtown Manhattan Salary: $19-$22 Job Types: Full-time, Part-time Pay: $19.00 - $22.00 per hour Expected hours: 18 – 40 per week Medical Specialty: Endocrinology Ob/Gyn Schedule: Monday to Friday Work Location: In person

Laundry Capital will be hosting a interviewing event this coming Wednesday April 9th at 10AM. The positions: AGM: Description: Partner with the General Manager to drive exceptional customer experiences and operational excellence. In this leadership role, you'll manage wash, dry, and fold services while maintaining pristine store conditions, promoting laundry products, and fostering a welcoming environment. Requirements: 4 years of work experience and 1+ years in retail, service, sales, or operational management. Pay: $18 - $20 per hour (Full time 32-40 hours a week). GM: Description: Drive exceptional customer experiences and operational excellence. In this leadership role, you'll manage wash, dry, and fold services while maintaining pristine store conditions, promoting laundry products, and fostering a welcoming environment. Requirements: · 5 years of work experience, minimum and 3+ year in supervisory/management position Pay: $22 - $25 per hour (Full time 36-40 hours a week). We will go over the positions in detail during Wednesdays meeting and prescreen candidates for the position who then will meet with the employer and be interviewed. If you are interested you can come to Workforce1 Brooklyn hub located at: 9 Bond Street Fifth Floor Brooklyn NY 11201 Please expect to be here for 2-3 hours.

Server Job Description – Local 92 We are seeking professional, detail-oriented servers to join the front-of-house team at Local 92, our Mediterranean-Italian tapas and mixology bar in the heart of SoHo. This role requires more than just delivering food — we’re looking for service professionals who understand how to create an exceptional guest experience from the first greeting to the final check. Key Responsibilities: Provide attentive, knowledgeable, and personalized service to guests Guide customers through our food, cocktail, and wine menus with confidence Coordinate seamlessly with kitchen and bar teams to ensure timely and accurate orders Maintain clean and organized sections, tables, and service stations Handle transactions efficiently and accurately Manage multiple tables and guest needs in a fast-paced environment Stay informed about menu changes, daily specials, and venue events What We’re Looking For: Minimum 1 year of serving experience in a fast-paced, upscale or high-volume restaurant Strong communication and multitasking skills Familiarity with POS systems (Clover knowledge is a plus) Professional demeanor, punctuality, and a team-first attitude Flexible availability, including weekends and holidays About Local 92: Local 92 is more than just a restaurant — it’s a neighborhood staple known for private events, handcrafted cocktails, and vibrant Mediterranean cuisine. We take pride in delivering elevated experiences without the ego. If you're passionate about hospitality and ready to grow with a focused, professional team, we’d love to meet you.

**Host & Waiter We are currently seeking dedicated and motivated individuals to join our team in Bruno in New York. If you are passionate about customer service, enjoy working in a fast-paced environment, and meet the qualifications below, we want to hear from you! General Requirements (For Both Positions): - Must be fully authorized to work in the U.S. - Must have a valid Driver’s License - No criminal history - Age between 28–35+ Position 1: Host Hourly Rate: $16–$18/hr Responsibilities: - Greet and seat guests with a friendly, welcoming demeanor - Answer phone calls, make reservations, and manage the reservation system - Maintain clean and organized front-of-house areas - Coordinate with the waiting staff to ensure smooth guest flow - Provide guests with menus, assist with special requests, and ensure their comfort during their visit Position 2: Waiter Hourly Rate: $17–$19/hr + tips Responsibilities: - Take food and drink orders from guests in a timely, professional manner - Serve food and beverages efficiently while ensuring an excellent guest experience - Handle guest inquiries, concerns, and provide recommendations - Work closely with kitchen and bar staff to ensure prompt service - Maintain a clean, organized dining area and manage table settings

We are seeking a dedicated and friendly Customer Service Associate / Cashier to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service while efficiently managing transactions. Your ability to communicate effectively and handle cash accurately will contribute to a positive shopping experience for our patrons. If you are passionate about customer service and enjoy working in a retail environment, we would love to hear from you. Responsibilities Greet customers warmly and assist them with their inquiries. Operate cash registers and handle cash transactions accurately. Process sales transactions, returns, and exchanges in a timely manner. Maintain knowledge of store products and promotions to assist customers effectively. Ensure the checkout area is clean, organized, and well-stocked. Address customer complaints or concerns with professionalism and empathy. Collaborate with team members to achieve sales goals and enhance customer satisfaction. Utilize basic math skills for cash handling and register operations. Uphold company policies regarding phone etiquette and customer interactions. Experience Previous experience in a grocery store or retail environment is preferred. Familiarity with cash registers and cash handling procedures is a plus. Bilingual candidates are encouraged to apply as communication with diverse customers is valued. Strong customer service skills with an emphasis on sales techniques. Basic math proficiency for accurate transaction processing. Ability to maintain a positive attitude in a fast-paced environment. Join us in creating an enjoyable shopping experience for our customers while developing your skills in a supportive team atmosphere! Job Types: Full-time, Part-time Pay: $17.17 - $18.00 per hour Shift: Day shift Evening shift Morning shift Language: spanish (Required) Ability to Commute: Jamaica, NY 11432 (Required) Work Location: In person

Botify’s leading agentic AI search technology and seasoned experts ensure every brand has the power to be found, both in traditional and AI search. With one powerful platform, brands achieve visibility, relevance, and greater control across Google, Bing, ChatGPT, Perplexity, and more. Botify’s technology powers agentic workflows, AI-driven recommendations, and automated cross-platform indexation and deployment. Brands maximize visibility wherever consumers, bots, and AI agents search, protecting and capturing revenue across all search platforms. Trusted by 500+ leading brands including Macy’s, Levi’s, Farfetch, the New York Times, and Marks & Spencer, Botify drives digital discovery, sustained profitability, productivity, and brand authority in an AI-first world. Industry research shows that women and those in traditionally underrepresented groups generally don't apply to jobs unless they check all the boxes for the role. If you feel strongly that you have what it takes for this role but don't check 100% of the boxes - that's okay - we encourage you to apply anyway and highlight what you can bring to the table! Role Overview As a pivotal member of our business development team, you will play a crucial role in identifying new business opportunities and building relationships with prospective clients. Your efforts will help to expand our company's reach and drive sales success. Your responsibilities: - Utilize your expertise in digital and event marketing, along with your understanding of marketing channels, to actively spearhead fully integrated marketing campaigns harnessing email, digital, content, and events channels creatively and cost-effectively, aiming to generate high-quality leads. - Collaborate closely with the EMEA field marketing team to leverage efficiencies and ensure a seamless experience for our global customers and prospects. - Implement our ABM strategy, tailoring it to diverse account tiers and buyer personas, employing a range of marketing channels such as events, digital, social media, direct mail, and phone outreach. - Deal Acceleration: Identify and craft tailored content in conjunction with both online and offline events to facilitate the progression of prospects along the buyer's journey, ultimately boosting win rates. Foster a local, personalized approach to thought leadership and customer executive collaboration, focusing on SEO as a key asset in the marketing tech stack. - Support our regional customer marketing initiatives, including hosting networking events, coordinating customer welcome series, and helping to maintain the pipeline of customer speakers, testimonies, and success stories. This includes managing global experiences such as our annual summit, webinars, and other bespoke activations. - Partnerships and Networking: Forge relationships between internal stakeholders with key senior industry contacts, customers, and third parties to maximize our brand impact. - Monitor and report on the performance of marketing initiatives, including inbound, providing insights and recommendations for continuous improvement working closely with the Integrated Marketing team and SDR Leadership. - Oversee regional field budget, invoicing, and allocation of marketing activities. - Collaborate heavily with external teams, including sales, product, and customer success, to ensure seamless alignment and execution of marketing initiatives to reach shared goals and KPIs. - Work with the Revenue Operations team to create and regularly review reports and analyze marketing funnel success metrics as they relate to events. - Handle branded merchandise, including strategy, merchandise development, procurement, inventory management, and distribution. Your qualifications: - 6+ years experience in a B2B field marketing and demand gen role at an innovative, fast-paced SaaS technology company. - Demonstrated proficiency in effectively utilizing Brand, Digital, and Content marketing strategies within B2B sales funnels, incorporating them strategically to enhance lead generation, nurture leads, and drive 360-degree conversions. Content and email marketing skills are required. - Experience executing full-scale events including third-party sponsorships and tradeshows, community-building owned events, partner events, customer marketing events, and more. - Experience marketing to multiple personas within enterprise and midmarket companies in retail, publishing, and travel. Knowledge of the retail and e-commerce industry is preferred but not necessary. - Experience using sales and marketing technologies such as Salesforce, Hubspot, and basic understanding of SEO is a plus. - Able to travel domestically and internationally when required. - Self-motivated and proactive with a strong drive for results and a passion for continuous learning and improvement. - You are an expert negotiator skilled at managing contracts with hotels and vendors to achieve the greatest value. - You have a demonstrated ability to be poised and effective during high-pressure situations and can anticipate issues and have (or quickly develop) contingency plans. - Ability to collaborate in a highly matrixed global organization. Strength working well with a wide range of cross-functional teams, including Sales, Marketing, C-level leaders, and other key stakeholders. While this role leads the North American Field, a global mindset is required. - This role is located in New York City and presence in the office is required 3 days a week. Hiring Process: 30’ with the Talent team 45’ with 2 members of our Global Brand & Experience Team 30’ with the hiring manager 30' with a member of the Revenue team 60’ panel with global marketing team leadership What we offer: Unlimited Time Off 11 company holidays 16 weeks of parental leave Summer Fridays ClassPass Subscription Team building events and initiatives Flexible work policy Commuter benefits 401k Health and Wellness perks We are proud to be an equal-opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.

We’re looking for a reliable and experienced Restaurant Manager to take the lead at a fast-paced, Caribbean-inspired quick-service restaurant with steam-table service and customer self-seating. This is a hands-on role for someone who knows how to manage operations efficiently and ethically while bringing fresh ideas to the table. Key Responsibilities: • Oversee daily restaurant operations and team management • Accurately count inventory and calculate food cost per item • Use restaurant management software like Restaurant365 or similar tools • Create weekly staff schedules and manage labor effectively • Implement operational improvements and innovate for better efficiency • Handle cash and deposits with honesty and accountability • Support team training and development Requirements: • Proven experience managing a restaurant (steam table/QSR experience is a plus) • Strong organizational and leadership skills • Comfortable with technology and restaurant software • Detail-oriented, proactive, and dependable • Excellent communication skills • Integrity is non-negotiable We’re looking for someone who wants to grow with the business, not just clock in and out. If you’re ready to make a difference and bring your skills to a vibrant, high-traffic restaurant

Kitchen management: Overseeing the kitchen's operations, finances, and resources Menu creation: Developing recipes, planning menus, and ensuring quality and consistency. Staff management: Hiring, training, and supervising cooks and other food preparation workers Food preparation: Working the line and preparing dishes Safety and sanitation: Ensuring compliance with nutrition, sanitation, and safety regulations. Inventory: Ordering and maintaining an inventory of food and supplies Customer satisfaction: Dealing with issues that may arise to ensure customer satisfaction. Collaboration: Working with other leads and managers to ensure a respectful workplace Applicants must have experience in an Indian Kitchen and be willing and able to recreate specialty dishes.

US Mule is a trusted provider of insurance solutions, dedicated to delivering exceptional service and personalized coverage options. We are currently seeking a motivated Insurance Broker to join our team and help clients navigate their insurance needs with confidence. Responsibilities: Handle inbound phone calls and provide excellent customer service. Manage billing processes and address client inquiries. Process endorsements and policy changes accurately. Assist clients with policy administration and insurance solutions. Qualifications: 1-3 years of experience in personal or commercial property and casualty insurance. Background in customer service and policy administration within an insurance company, wholesale broker, or agency. Strong interpersonal and communication skills, including verbal, written, and listening abilities. Detail-oriented with excellent problem-solving skills.