Customer experience manager jobs in Garden City, NYCreate job alerts

We are seeking a dedicated and enthusiastic Customer Support Representative to join our dynamic team. In this role, you will be the first point of contact for our clients, providing exceptional service and support. Your ability to communicate effectively and handle inquiries with professionalism will be key to ensuring customer satisfaction and loyalty. Duties Respond to customer inquiries via phone, email, and chat in a timely manner. Provide accurate information regarding products and services to clients. Assist customers with troubleshooting issues and resolving complaints. Maintain detailed records of customer interactions through data entry into our systems. Demonstrate excellent phone etiquette while managing multiple calls. Collaborate with team members to improve client services and enhance the overall customer experience. Stay updated on product knowledge and company policies to provide informed support. Experience Previous experience in customer service or customer support is preferred but not mandatory. Proficiency in English and Spanish is a must and required; multilingual skills are a plus. Strong communication skills, both verbal and written, are essential for effective client interaction. Familiarity with office software and computerized systems for data entry is necessary. A positive attitude and the ability to work well under pressure in a fast-paced environment. Join us as we strive to provide outstanding support to our customers while fostering a collaborative work environment. We look forward to welcoming you to our team!

Looking for a reliable team member dedicated to producing high quality and aesthetically pleasing cakes. Fast paced environment working within a small team. Attention to detail and ability to independently work is a must. Duties include, but are not limited to, the following: Follow health and safety standards Consult with customers to discuss desired cake designs and cake decorating ideas for specialty cakes. Designing and decorating cakes according to customers' specifications. Decorating regular bakery items according to established bakery standards. Assisting baking staff with the production of standard bakery items. Knowledge/Qualifications/Experience: Proven cake decorating and artistry skills. Knowledge and ability to work with various types of icing, toppings, and any other ingredients to decorate baked goods. Working knowledge and understanding of health, safety, and sanitation standards. Ability to work in a clean, organized, and efficient manner in a high-pressure environment. Excellent attention to detail, time management, and organizational skills. Effective communication and interpersonal skills conducive to a productive teamwork environment. Ability to work both independently and in a team environment. Strong work ethic, team player, and customer-focused approach. Ability to work a flexible schedule including days, evenings and weekends. Job Types: Full-time, Part-time Pay: $18.00 - $20.00 per hour Benefits: Flexible schedule Ability to Commute: Jamaica, NY (Preferred) Ability to Relocate: Jamaica, NY: Relocate before starting work (Preferred) Work Location: In person

Job Summary We are seeking a motivated and detail-oriented Real Estate Assistant to support our real estate team in various administrative tasks. The ideal candidate will possess strong organizational skills and a customer service mindset, ensuring smooth operations within the office. This role is essential in helping our team manage client interactions, maintain schedules, and handle documentation efficiently. Responsibilities - Provide administrative support to real estate agents, including managing calendars and scheduling appointments. - Assist with data entry and maintain accurate records of transactions and client information. - Create and publish content for social media platforms (WeChat, Facebook, Instagram, etc.) - Design property flyers, email campaigns, and other marketing materials - Support real estate listing promotions, open houses, and company events - Track and report marketing performance metrics - Handle customer inquiries with professionalism and provide exceptional customer service. - Proofread documents for accuracy and completeness before distribution. - Organize and maintain office files, ensuring easy access to important documents. - Utilize Google Workspace tools for document creation, sharing, and collaboration. - Support the team in preparing marketing materials and listings for properties. - Coordinate open houses and property showings, ensuring all logistics are handled smoothly. Experience - Proven experience in an office environment; - Strong organizational skills with the ability to manage multiple tasks effectively. - Proficiency in Google Workspace applications (Docs, Sheets, Drive) is essential. - Proficiency in Canva - Strong time management skills to prioritize tasks efficiently. - Attention to detail for proofreading documents and maintaining accurate records. If you are passionate about real estate and possess the necessary skills to thrive in a fast-paced environment, we encourage you to apply for this exciting opportunity as a Real Estate Assistant. Job Type: Full-time Pay: $16.50 - $20.00 per hour Expected hours: 40 per week Benefits: Professional development assistance Referral program Work Location: In person

I’m looking for a deli worker who has experience. Good customer service. Serious about the job. Also I have a room for rent across the street from the job if you interested.

We’re looking for friendly and reliable individuals to join our team as a Cashier/Host. No experience required — just a great attitude and a willingness to learn! Responsibilities: Greet and welcome customers with a positive attitude Handle cash, card, and mobile payments accurately Manage the front counter and assist with seating guests if needed Provide excellent customer service and answer basic questions Maintain cleanliness and organization in the front area Requirements: Good communication and customer service skills Must be able to drive or have reliable transportation Friendly, punctual, and team-oriented No prior experience needed — we will train you! What We Offer: Flexible scheduling (full-time or part-time) On-the-job training Supportive and fun team environment

We are a Thai Restaurant which has been in the same location in Bayside, Queens for 25+ years. We provide a friendly environment and are looking to provide exceptional service. We are currently looking to hire full time servers and a part time bartender to join our team! Knowledge of Thai food and Thai language is preferred. The ideal candidate has an upbeat friendly attitude, knowledge of Thai Food, and and the ability to multitask. Our culture requires a candidate who is passionate about the service industry, and energetic with a friendly/welcoming personality. Salary: $11.00 per hour plus gratuities (tips) - Paid Bi-Weekly Schedule: Flexible Open Availability, Weekend availability is a must. Experience: Experience preferred. Location: Bayside, Queens Atmosphere: Neighborhood Casual Must have proper work permit or Social Security number SKILLS: - Casual Dining Experience - Fast-Paced Experience - Fluent in English, knowledge of Thai Language a plus! -Positive attitude Responsibilities: − To deliver excellent in customer service. Friendly excellent service is our top priority. − Provide prompt and friendly service and will be accountable for an assigned section. − Perform opening and closing procedures including but not limited to the setup and break down of stations − Maintain and ensure the overall cleanliness of the assigned station and the establishment. − Perform accurate cash/credit handling and POS procedures in accordance with company policies. − Upsell food and beverage menu items as appropriate. − Must acquire and maintain complete knowledge of all food and beverage menu items. − Check identification for proof of age when required. − Provide friendly, courteous, and professional service to all internal and external customers/guests, at all times. − Ensure proper payment from departing guests. − Invite and welcome guests back upon completion of their visit. − Performs accurate cash/credit handling and POS procedures − Follow all food safety and hygiene guidelines − Maintain a spotless, pristine work environment. − Ensure that all guests are completely satisfied and believe that they have received an excellent value − handling all guest interactions with the highest level of hospitality − Undertake regular internal inspections to ensure the company's assets are well maintained and protected. − All other responsibilities assigned by Management. Please send your resume for consideration.

Qualifications We require a minimum of 1 year of retail sales experience You are naturally competitive and possess an outgoing and fun personality You demonstrate a passion for providing outstanding customer service You are able to work a flexible schedule, including nights, weekends and holidays You have strong communication skills and the ability to foster a customer-focused selling culture You have the capacity to work collaboratively with all other Psycho Bunny team members to achieve goals Benefits You’ll have the opportunity to learn, grow, and constantly expand your skill set You’ll have an entire team in your corner, ensuring that you are seen, heard, respected, and treated the way you want to be treated Casual dress code All the swag you can get with an amazing employee discount! Responsibilities As the company forges to scale exception growth, you’re presented with the opportunity to get involved and make a meaningful impact Reporting to the Store Manager, the Sales Associate, guarantees consistently high customer experience within the Store per Psycho Bunny’s core values and service standards You will assist with the store’s visual directives and maintain standards of housekeeping You will develop a full understanding of computer systems to ring transactions and perform other functions, such as merchandise transfers and order fulfillment You will protect store assets and inventory through awareness of loss prevention procedures and will report any violations to a supervisor You will employ an authentic approach to clienteling and building long-term relationships with customers with a focus on building sales You will build a highly satisfied and loyal customer base through engagement, conversion and capturing customer phone and e-mail You will assist with all other duties as required by store management Job description Can you envision your future accomplishments as a SALES ASSOCIATE at PSYCHO BUNNY? WHO WE ARE Psycho Bunny is a worldwide menswear brand that had one mission when it was founded in New York back in 2005: to perfect the polo. Nearly two decades later, our quality-obsessed approach has built a devoted following of fashion-conscious individuals looking for exceptional-quality everyday staples that command attention—while remaining unconventional and daring. Today, color-driven collections extend to Pima cotton T-shirts, plush French terry sweats, versatile bottoms, elevated outerwear, need-to-have accessories, and a myriad of perfected polos. are reimagined for each drop, of which there are approximately 13 every year. Our global expansion in the fashion landscape is attributed to the eclectic personalities who have joined our ranks, making Psycho Bunny the creative community it is today—and will be tomorrow. WHY JOIN THE TEAM? This isn’t your typical workplace. Your voice will be heard. You’ll matter. And you’ll be instrumental in our unique brand’s ascent to new heights. Our rapid global expansion requires fluidity in an ever-changing high-performance environment. You’ll have the opportunity to learn, grow, and constantly expand your skill set. We’re looking for forward-thinkers who want to take ownership and drive change. As the company forges to scale exception growth, you’re presented with the opportunity to get involved and make a meaningful impact. If all this sounds appealing, we’d love to meet you! WHAT IS THE ROLE? Reporting to the Store Manager, the Sales Associate, guarantees consistently high customer experience within the Store per Psycho Bunny’s core values and service standards. HOW WILL YOU DO IT? • You will assist with the store’s visual directives and maintain standards of housekeeping. • You will develop a full understanding of computer systems to ring transactions and perform other functions, such as merchandise transfers and order fulfillment. • You will protect store assets and inventory through awareness of loss prevention procedures and will report any violations to a supervisor. • You will employ an authentic approach to clienteling and building long-term relationships with customers with a focus on building sales. • You will build a highly satisfied and loyal customer base through engagement, conversion and capturing customer phone and e-mail. • You will assist with all other duties as required by store management. WHO YOU ARE Your achievements: We require a minimum of 1 year of retail sales experience. Your contribution: • You are naturally competitive and possess an outgoing and fun personality. • You demonstrate a passion for providing outstanding customer service. • You are able to work a flexible schedule, including nights, weekends and holidays. • You have strong communication skills and the ability to foster a customer-focused selling culture. • You have the capacity to work collaboratively with all other Psycho Bunny team members to achieve goals. WHAT WE OFFER You’ll have an entire team in your corner, ensuring that you are seen, heard, respected, and treated the way you want to be treated. That includes access to our employee benefits: • Casual dress code • All the swag you can get with an amazing employee discount! We thank all applicants; however, only those selected for an interview will be contacted

Job Summary MASS DEVELOPMENT is seeking a highly organized and proactive Executive Assistant / Assistant project management to provide comprehensive support to our executive team. The ideal candidate will possess exceptional organizational skills, be adept at managing multiple tasks, and demonstrate strong communication abilities. This role is crucial in ensuring the smooth operation of the office and facilitating effective project coordination. Executive Assistant Duties - Manage executive calendars, scheduling appointments, meetings, and travel arrangements efficiently. - Organize and maintain office files, records, and documentation to ensure easy access and retrieval. - Transcribe meeting notes, create agendas, track follow-ups, and prepare reports or presentations as needed. - Coordinate various projects, ensuring timelines are met and deliverables are achieved. - Handle front desk responsibilities, including answering phone systems, greeting visitors professionally, screen emails, and draft correspondence on behalf of executives. - Assist with office management tasks to ensure a productive work environment. - Liaise with vendors, order supplies, maintain system. - Handle sensitive information with discretion. Assistant Project Management Duties - Monitor project progress, deadlines, and deliverables. - Coordinate project meetings, milestones, and timelines. - Maintain project files, reports, and meeting notes. - Support clear communication among team members and clients. - Help track budgets and costs. - Flag delays or problem to the project manager. Qualifications - Proven experience as an Executive Assistant or in a similar role that highlights strong organizational skills. - Excellent calendar management skills with the ability to prioritize tasks effectively. - Strong communication skills, both written and verbal, with a focus on customer service excellence. - Familiarity with phone systems and front desk operations is preferred. - Ability to work independently while also being a collaborative team player. - Proficient in Microsoft Office Suite, especially Excel. - Experience with QuickBooks for invoicing, expense tracking, and financial reporting - Familiarity with project management tools (e.g., Asana, Trello, Microsoft Project, Monday.com) - Experience preparing professional reports, presentations, and documentation - Knowledge of general office operations and administrative procedures If you are a motivated individual looking to contribute to a dynamic team while enhancing your professional skills, we encourage you to apply for this exciting opportunity as an Executive Assistant. Job Type: Full-time Pay: $20.00 - $27.00 per hour Expected hours: 40 per week

Load Planning and Assignment: Review load boards and transportation management systems to identify available loads. Match loads with suitable drivers based on factors such as equipment type, location, and driver preferences. Driver Communication: Maintain open and effective communication with drivers regarding load assignments, pick-up and delivery times, routes, and any relevant updates. Shipment Tracking: Monitor shipment progress using GPS tracking systems and other tools. Proactively address any delays or issues that may impact delivery timelines. Customer Service: Provide excellent customer service to shippers and consignees by addressing inquiries, resolving issues, and providing shipment updates. Documentation: Prepare and maintain accurate shipping documents, including bills of lading, manifests, and delivery receipts. Rate Negotiation: Negotiate freight rates with carriers and shippers to ensure profitability. Problem Resolution: Identify and resolve issues that may arise during the transportation process, such as equipment breakdowns, traffic congestion, or weather-related delays. Compliance: Ensure compliance with all federal, state, and local regulations pertaining to transportation. Qualifications: High school diploma or equivalent Previous experience in transportation or logistics preferred Strong organizational and time management skills Excellent communication and interpersonal skills Proficiency in transportation management software and systems Ability to work under pressure and meet deadlines Physical Demands: Ability to sit for extended periods of time Ability to use computer and phone systems Ability to communicate effectively in person and over the phone Work Environment: Office environment with moderate noise levels Potential for extended work hours, including weekends and holidays

Join Our Team: Sales Assistant for Financial Advisor at A & M Financial Services LLC A & M Financial Services LLC is seeking a motivated and detail-oriented Financial Advisor Assistant to join our investment firm and support our continued growth. In this role, you’ll work alongside a seasoned Financial Advisor to help clients achieve their financial goals while gaining valuable experience in the financial services industry. This position is ideal for someone looking to launch or grow a career in finance. You’ll have the opportunity to develop key skills, make meaningful contributions to client success, and be part of a supportive and professional team environment. Key Responsibilities: - Support Financial Advisors with daily operations, including scheduling, document preparation for client meetings, and providing exceptional customer service. - Communicate with clients both in-person and over the phone, assisting with the preparation and processing of new and existing account paperwork. - Handle sensitive and confidential information with discretion and professionalism. - Oversee various administrative functions, including managing office supplies, mail, and general office organization. - Utilize multiple computer systems in a paper-intensive setting and assist with additional tasks as needed. Qualifications and Skills: - High school diploma or higher. - Series 6,7 or 11 completed - Highly detail-oriented with the ability to thrive in a fast-paced environment. - Strong multitasking and time-management skills. - Proficient in Microsoft Office (Word, Excel), CRM platforms, and other relevant software tools. - Strong interpersonal and communication skills with a customer-first mindset.

We are seeking a dependable and motivated Full-Time Delivery Driver to join our team in St. Albans, Queens, NY. As a Delivery Driver, you will be responsible for delivering packages safely, efficiently, and on time. This role requires excellent time management, attention to detail, and a strong sense of responsibility. Key Responsibilities: - Operate a company vehicle to deliver packages to customers across assigned routes. - Load and unload packages carefully and efficiently. - Follow delivery routes and schedules using GPS and route planning tools. - Maintain accurate delivery logs and obtain customer signatures when required. - Communicate with the business manager and customers as needed. - Perform basic vehicle checks and report any maintenance issues. - Ensure packages are delivered in excellent condition and on time. Requirements: - Must have a valid driving license. - Clean driving record. - Previous delivery experience is a plus but not required. - Ability to lift packages up to 50 lbs. - Good communication and customer service skills. - Strong time-management skills. - Must be punctual, responsible, and able to work independently. - Comfortable driving in various weather and traffic conditions Benefits: - Monthly salary of $1,900 – $2,000 - Full-time, stable schedule - Opportunities for growth within the company - Supportive work environment - Training provided Let me know if you'd like a version formatted for a job board, a printable PDF, or if you want to add a company name/logo.

Position Summary We are looking for an experienced and versatile Site Engineer – HVAC & Controls to join our growing team. In this critical role, you will oversee HVAC construction sites, with a specialized focus on building automation systems and controls. You’ll ensure projects run smoothly from start to finish, and provide technical leadership on Johnson Controls-based systems, including graphics programming, repair, and controls project management. Key Responsibilities Supervise and manage all on-site activities related to HVAC and building automation/control systems. Design, implement, and commission HVAC systems integrated with Johnson Controls platforms. Develop and customize graphics programs for Johnson Controls control systems (e.g., Metasys). Perform diagnostics and repair of control systems, including troubleshooting hardware and software issues. Lead project management efforts for controls-related scopes, ensuring timelines, budgets, and quality targets are met. Conduct on-site inspections to ensure compliance with safety codes and project specifications. Coordinate closely with project managers, engineers, subcontractors, and vendors to ensure project alignment and efficiency. Prepare and maintain technical documentation, including reports, drawings, and control schematics. Qualifications Bachelor’s degree in Mechanical Engineering, Building Automation, or a related field. Proven experience as a Site Engineer in HVAC and controls environments. Johnson Controls certification is required. Hands-on experience with graphics programming for Johnson Controls systems (e.g., Metasys UI, SCT). Strong understanding of controls repair, commissioning, and maintenance. Demonstrated ability to manage controls projects from planning through execution. Proficiency in CAD and control system design tools. Excellent communication and interpersonal skills. Solid knowledge of safety protocols and construction regulations. Why Join Tameer, Inc.? We offer a collaborative, forward-thinking environment where technical skill and leadership are valued. At Tameer, you’ll play a key role in delivering cutting-edge HVAC and controls solutions that make an impact across commercial, residential, and institutional sectors. Apply today to become a vital part of our mission to build smarter, more efficient systems throughout the tri-state area. Job Type: Full-time Pay: $95,000.00 - $120,000.00 per year Benefits: 401(k) matching Dental insurance Life insurance Vision insurance Schedule: 8 hour shift Ability to Commute: West Hempstead, NY 11552 (Required) Ability to Relocate: West Hempstead, NY 11552: Relocate before starting work (Required) Work Location: In person