JOB TODAY logo

Customer experience manager jobs in Passaic, New JerseyCreate job alerts

Are you a business? Hire customer experience manager candidates in Passaic, NJ

  • Front Office Manager
    Front Office Manager
    1 day ago
    Full-time
    Bloomfield

    Milestones Child Care Academy is dedicated to providing a nurturing and educational environment for young children. As a leading daycare and preschool provider, we prioritize safety, learning, and development to foster the growth of every child in our care. Summary We are seeking a Front Office Manager to oversee the daily operations of our childcare facility located in Bloomfield. This role is vital in ensuring smooth administrative functions and delivering excellent customer service to families and staff alike. Responsibilities Manage front desk operations, including greeting visitors and handling inquiries. Coordinate communication between parents, staff, and management. Ensure a welcoming and professional environment for children, parents, and staff. Oversee scheduling, appointments, and administrative tasks. Maintain accurate records of attendance and other essential documentation. Support staff with customer service issues and resolve concerns promptly. Implement policies that enhance the safety and well-being of children. Collaborate with management to improve overall facility operations. Qualifications Proven experience in hospitality management or customer service roles. Excellent communication skills in English; multilingual abilities are a plus. Strong organizational skills with attention to detail. Ability to manage multiple tasks efficiently. Friendly demeanor with a professional attitude. Prior experience in a childcare or educational setting is preferred but not required. Proficiency with multi-line phone systems and basic administrative software. Call-To-Action 'Join our team at Milestones Child Care Academy where your organizational skills can make a real difference in young lives. If you’re passionate about creating a positive environment for children and families, we’d love to hear from you—apply today to become part of our caring community.'

    Easy apply
  • Line Cook
    Line Cook
    2 days ago
    $17–$20 hourly
    Full-time
    Manhattan, New York

    CULTIVATE A BETTER EXPERIENCE At Adobo Mexican Grill, food served fast doesn’t have to feel like “fast food.” We’re redefining what it means to serve fresh, flavorful, and customizable Mexican cuisine made with care. From cooking on the grill to preparing custom orders, we do things differently — with quality, teamwork, and pride. We invite you to join us as we continue to grow, innovate, and bring a better dining experience to every guest. THE OPPORTUNITY As Line Cook , you’ll be at the heart of our kitchen operations. You’ll learn how to cook dishes, grill meats, chopping, fry sides, and sauté vegetables to perfection and much more. You’ll also oversee stocking, prepping, and cleaning to ensure that our kitchen always runs at its best. Beyond food preparation, you’ll train and develop team members to become future Kitchen Leaders themselves. The Line Cook ensures the quality, safety, and consistency of Adobo’s food every day. They keep the kitchen clean, organized, and stocked, while also making sure equipment is maintained and in good condition. As a role model, the Kitchen Leader inspires Crew members, promotes teamwork, and creates an environment where every guest leaves happy. WHAT YOU’LL DO In addition to following Adobo’s policies and procedures, key responsibilities include: Cooking and prepping food Ensuring every food meets our high standards. Grilling meats, frying menu items, and sautéing vegetables for custom orders. Stocking, rotating, and managing kitchen inventory (FIFO). Monitoring food quality, safety, and waste, resolving issues quickly. Supporting teamwork between back-of-house and front-of-house staff. Custom made orders Developing and training Crew members to grow into leadership roles. Maintaining a clean, sanitized, and well-organized kitchen at all times. Ensuring kitchen equipment is in good working order and coordinating timely repairs. Following all safety guidelines to prevent accidents and injuries. Completing necessary checklists, logs, and safety documentation. WHAT YOU’LL BRING TO THE TABLE Passion for cooking fresh, flavorful food. Perfer 21+ be at least years old Ability to understand and uphold Adobo’s quality and integrity standards. Strong communication skills in the primary language(s) of the restaurant. High school diploma (preferred). Prior restaurant, kitchen, or food service experience. WHAT’S IN IT FOR YOU Free meals during your shift. Competitive pay. Flexible scheduling. Growth opportunities (most of our managers started as Crew). A supportive team environment where your work matters.

    Immediate start!
    Easy apply
  • Bartender
    Bartender
    3 days ago
    Part-time
    Clifton

    We are looking for a professional, high-energy bartender with excellent communication skills to serve classical cocktails and exciting new beverages to our customers. The bartender will greet customers, learn about their preferences, answer questions, recommend menu items, and prepare and serve beverages and food. You will also upsell items, create recipes, utilize proper equipment and ingredients, and handle basic cleaning duties. To succeed as a bartender, you should have a neat appearance and an engaging, friendly personality. You should be efficient, observant, knowledgeable, and personable. Bartender Responsibilities: Welcoming customers, reading and listening to people to determine beverage preferences, making recommendations, and taking drink orders. Planning drink menus and informing customers about new beverages and specials. Selecting and mixing ingredients, garnishing glasses, and serving beverages to customers. Checking identification to ensure customers are the legal age to purchase alcohol. Taking inventory and ordering supplies to ensure bar and tables are well-stocked. Adhering to all food safety and quality regulations. Handling cash, credit, and debit card transactions, ensuring charges are accurate and returning correct change to patrons, balancing the cash register. Maintaining a clean work and dining area by removing trash, cleaning tables, and washing glasses, utensils, and equipment. Developing new cocktail recipes. Bartender Requirements: High school diploma. Additional education, training, certificates, or experience may be required. Meets state minimum age to serve alcohol. Availability to work nights, weekends, and holidays. Positive, engaging personality, and professional appearance. Basic math and computer skills. Exceptional interpersonal and communication skills. Strong task and time management abilities. Eye for detail and understanding of drink mixing tools and techniques. Ability to stand, walk, bend, etc for extended periods, and lift up to 25 lbs.

    Immediate start!
    No experience
    Easy apply
  • Junior Project Manager
    Junior Project Manager
    11 days ago
    $55000–$75000 yearly
    Full-time
    West Orange

    Junior Project Manager Job Description The Opportunity: Our Company exists to enhance the beauty of American spaces through unreasonable service and extraordinary craftsmanship. For 30 years, Imperial has served New Jersey by bringing craftsmanship and top-notch service to every project, beautifying spaces and bringing excellence to everything we do. We are growing and looking for a talented individual to join our team as a Jr. Project Manager. This role is responsible for managing painting projects from assessment to closeout, ensuring work is completed safely, on schedule, within budget, and to the highest quality standards. You will serve as the main point of contact for our clients and be accountable for upholding our high bar for customer satisfaction. If you thrive in a fast-paced environment, like to be on your feet, enjoy serving others, managing projects, teams, and client relationships, we’d love to hear from you. This is an entry level role. You will train under our Project Managers until you’ve learned how and why we do things the way we do. Benefits: • 401K, • Paid Time Off, • Company Vehicle, Cell Phone, • Medical, Dental and Vision insurance What You’ll Do: • Manage painting projects end-to-end, from assessment and scheduling to final closeout, ensuring alignment with contracts and specifications., • Develop work plans, assign labor, and coordinate site mobilization, daily operations, and material deliveries., • Monitor project costs against budgets and address potential overruns with corrective actions., • Build and maintain client relationships to promote repeat business and ensure high level of satisfaction, with full accountability for job quality and budget per account and project., • Support accurate cost reporting, forecasting, and identification of financial risks., • Act as primary contact for clients and vendors, providing regular updates and managing change requests., • Coordinate with superintendents, foremen, subcontractors, and vendors to resolve field issues rapidly and avoid delays., • Conduct quality inspections, enforce company standards, train painters per the Imperial Way, and ensure compliance with OSHA and safety policies., • Your primary service areas will be Bergen, Hudson, Essex, Passaic counties in NJ, as well as locations in Manhattan. You will spend a lot of time on the road. What We’re Looking For: • Minimum 2+ years of work experience, • Valid driver’s license and ability to travel to job sites across New Jersey and Manhattan Necessary skills: • Fluent written and verbal English; detail-oriented; planning and organization Bonus if you have: • Previous experience in project management, hospitality, retail, engineering, or sales-related roles, • Bachelor’s degree or trade school certification, • Fluency in Spanish

    Immediate start!
    Easy apply
  • Server
    Server
    21 days ago
    Full-time
    Manhattan, New York

    City Table & Tavern Located in the heart of the Clinton District, City Tavern and Table serves a traditional American menu, focusing on craft cooking, classically crafted cocktails and detail oriented service. The design, influenced by the traditional dinner clubs of NYC, London, and Paris, includes multiple dining rooms. Areas of Responsibilities: Ensure that all guests and team members feel genuinely welcomed and fundamentally honored. Be an advocate of all internal policies, procedures, standards, specifications, guidelines, and training programs. Help monitor and achieve company objectives in sales, service standards, and quality. Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees, and guests. Ideal Experience: Two years of dining room experience in a high volume, upscale restaurant. Strong beverage knowledge. Proven track record of dependability and a passion for hospitality. Weekend and Night availability Compensation Details Compensation: Hourly ($11.00) plus tips Benefits & Perks: Dining Discounts Required Skills Customer Service Skills Teamwork Attention to Detail Communication Skills Problem Solving Skills Time Management Ability to work in a fast paced environment Adaptability Sales Skills Knowledge of Health and Safety Regulations Ability to Work In a High Pressure Environment Time Management Skills Leadership Skills Ability to Follow Policies and Procedures Organizational Skills Interpersonal Skills Ability to Follow Procedures Flexibility in scheduling Point of Sale Commitment to Quality Service

    Easy apply
  • Office Manager
    Office Manager
    22 days ago
    $50000–$55000 yearly
    Full-time
    Englewood

    Position Overview: We are seeking a meticulous, proactive, and organized Office Manager to join our team. This role is essential to the smooth operation of our business, supporting both our management and sales teams through a variety of administrative, accounting, and operational tasks. The ideal candidate is a quick learner, detail-oriented, and comfortable managing diverse responsibilities in a fast-paced environment. Key Responsibilities: Administrative Support: • Manage daily office operations to ensure a clean and organized workspace., • Maintain office supplies and equipment for both NJ and NC locations., • Coordinate incoming and outgoing mail via FedEx, UPS, and USPS., • Reconcile payments with invoices and process payroll., • Issue customer invoices, track payments, and manage collections when necessary., • Direct customer inquiries to appropriate team members., • Assist the sales team in entering customer orders during peak selling seasons., • Coordinate trade show registrations, booth setup, and sample shipments., • 2–5 years of experience in office management or administrative support., • Proficiency in QuickBooks and Microsoft Office Suite (Word, Excel, Outlook)., • Excellent verbal, written, and interpersonal communication skills., • Ability to handle confidential information with discretion., • Experience working with a sales team is a plus but not required., • Full-time position., • Monday – Friday, 9:00 AM to 6:00 PM

    Immediate start!
    Easy apply
  • Property Manager
    Property Manager
    22 days ago
    Full-time
    Fort Lee

    Job Title: Property Manager (Residential & Commercial Real Estate) Location: Fort Lee, NJ Job Type: Full-time Job Description: We are seeking a motivated and experienced Property Manager to oversee the daily operations of our portfolio of residential and commercial real estate properties in Fort Lee, NJ. The ideal candidate will have 2-3 years of property management experience, a customer-focused approach, and a strong knowledge of New Jersey real estate laws. This role involves managing tenant relations, property maintenance, leasing, and ensuring that properties operate efficiently and profitably. Key Responsibilities: • Property Oversight: Manage day-to-day operations of both residential and commercial properties, ensuring properties are well-maintained and tenant issues are addressed promptly and professionally., • Tenant Relations: Serve as the primary point of contact for tenants, addressing inquiries, concerns, and complaints. Handle lease renewals, evictions, and manage lease agreements., • Lease Management: Oversee the execution of lease agreements, ensuring all terms are met. Monitor rent collections and work with the bookkeeper to address delinquent accounts., • Maintenance & Repairs: Coordinate and manage property maintenance, repairs, and inspections for both residential and commercial properties. Ensure compliance with safety and local regulations., • Vendor Management: Work with contractors and vendors for services such as landscaping, cleaning, security, and repairs. Negotiate contracts to ensure cost-effective services., • Financial Oversight: Collaborate with the bookkeeper to ensure accurate billing, rent collection, and financial reporting. Assist in preparing property budgets and monitoring expenses., • Marketing & Leasing: Advertise vacant properties, conduct property showings, and manage the leasing process to ensure properties are filled promptly. Set competitive rental rates., • Compliance & Regulations: Ensure properties comply with New Jersey state laws and local regulations, including landlord-tenant laws, and maintain up-to-date knowledge of changes in real estate regulations., • Reporting: Provide regular updates to ownership or senior management on property performance, occupancy rates, maintenance issues, and tenant feedback., • 2-3 years of experience in property management, with a proven track record of managing both residential and commercial real estate properties., • Knowledge of New Jersey real estate laws, including landlord-tenant laws and local regulations., • Experience using AppFolio or other property management software is preferred., • Strong communication and interpersonal skills, with the ability to effectively interact with tenants, contractors, and vendors., • Excellent organizational and time-management skills, with the ability to prioritize tasks and manage multiple properties., • Ability to handle emergency situations calmly and professionally., • Knowledge of basic maintenance and repair processes, or the ability to coordinate and supervise maintenance personnel., • Ability to negotiate contracts and manage vendor relationships effectively., • Bachelor’s degree in real estate, business, or a related field is a plus, but not required.

    Immediate start!
    Easy apply
  • Medical Assistant/Receptionist EHPN Dr Alessio Nutley
    Medical Assistant/Receptionist EHPN Dr Alessio Nutley
    1 month ago
    Full-time
    Nutley

    Englewood Health, a leading healthcare system comprising Englewood Hospital and the Englewood Health Physician Network, is committed to delivering exceptional patient care across northern New Jersey. We are dedicated to fostering a supportive and inclusive work environment where every team member can bring their skills, creative ideas, positive approaches, and a commitment to excellence. Join our dynamic team and contribute to our mission of transforming the lives of the patients and communities we serve. Job Summary: Under general supervision, and according to well defined policies and procedures, the MA/MR assists in the delivery of primary health and patient care management, interviews patients and/or patients’ representatives to obtain necessary personal, demographic, and financial information and identification. Performs routine clerical, secretarial and administrative work in answering telephones, receiving the public, providing customer assistance, data processing, computer data entry and other record keeping tasks related to the patients’ registration within the registration areas. This position assists with flow of patients from the waiting area to exam rooms and perform preparatory work on patients to ensure efficient use of the physician’s time. Experience with medical terminology and practice management systems preferred. Department: Dr Alessio Location: Nutley, NJ Status: Full-time Shift: Days Hours: 8:30am-5pm Job Essentials: The ideal candidate will meet the following requirements and competencies. Bi-lingual Education Requirements: High School Graduate or equivalent or 5 years of Medical Assistant/PCT experience Completion of an accredited program for Medical Assistant/Patient Care Technician (PCT) preferred License/Certification/Registry: Current CPR Certification. Certified Medical Assistant (CMA)/Registered Medical Assistant (RMA)/Patient Care Technician (PCT). Certification required for injection administration and medication documentation/handling. Englewood Health job postings provide a minimum rate to comply with New Jersey Law. The rate of pay for each position will be determined based on a variety of factors including the candidate's relevant experience, qualifications, skills, etc. The minimum rate does not include bonuses/incentives, differential pay or other forms of compensation. In addition to the minimum rate, eligible employees may receive comprehensive benefits, including health insurance, retirement plans, paid time off, and other wellness resources. Minimum rate: 18.00

    Easy apply
  • Product Engineer
    Product Engineer
    2 months ago
    $50000–$70000 yearly
    Full-time
    Wayne

    Product Engineer Location: Wayne, NJ Department: Engineering / Solutions Architecture Employment Type: Full-Time About the Role We are seeking an enthusiastic Product Engineer with strong experience in Ubuntu-based embedded systems, device deployment, and customer-facing technical support. You will manage embedded Linux edge devices, assist sales with demos, support clients with solution design guidance, and help operate cloud-hosted components of our platform. This role is for a curious, do-it-all builder with a hardware engineer’s heart - always learning, solving, and making things work. Key Responsibilities Embedded Systems Deployment & Management • Build, configure, and maintain Ubuntu-based embedded systems (Jetson, ARM SBCs, x86 industrial PCs)., • Create and manage system images, OTA updates, provisioning pipelines, and device monitoring., • Troubleshoot kernel-level, networking, hardware I/O (USB, serial, MIPI, PoE), and performance issues., • Implement secure configurations including SSH hardening, firewall rules, VPN tunnels, certificates, and logging., • Maintain accurate deployment documentation and revision control. Cloud & IT Systems Operations • Assist with deployment, configuration, and monitoring of cloud-based services, containers, and microservices., • Work with engineering teams to validate releases in staging and production environments., • Manage system logs, diagnostics, remote access, uptime monitoring, and alerts for field devices and cloud components., • Support IT-related tasks such as networking, identity management, VPN configuration, and secure endpoint management. Solution Architecture Support & Pre-Sales Activities • Participate in sales calls and demos, configuring environments and presenting system capabilities., • Prepare and support demo units, pilot systems, and on-site proof-of-concept installations., • Communicate clearly with customers to gather requirements and recommend deployment best practices., • Act as a technical liaison between sales, engineering, and customers—especially during onboarding and early adoption. Customer & Partner Interaction • Assist clients with designing new solutions, configuration, performance tuning, and troubleshooting., • Provide training, documentation, and technical support during evaluations and early deployment phases., • Capture customer feedback and communicate product gaps, bugs, and feature requests to internal teams. Internal Collaboration • Work with engineering to test new releases on embedded devices and cloud services., • Maintain internal lab equipment, demo systems, and build infrastructure for engineering and sales. Required Skills & Experience • 2–8+ years working with Linux/Ubuntu, ideally on embedded or edge systems., • Strong understanding of systemd, networking, containers, and Linux internals., • Experience with embedded hardware (Jetson, ARM boards, industrial PCs)., • Comfort with cameras, sensors, network interfaces, and low-level debugging tools., • Ability to write shell scripts; Python proficiency preferred., • Experience supporting or managing cloud deployments., • Solid grounding in IT fundamentals (networking, security, VPNs, DNS, certificates)., • Highly comfortable using AI tools for general work, coding assistance, automation, documentation, and problem-solving. Preferred Experience • Experience with video analytics, access control, ALPR, or other hardware-integrated AI solutions., • Familiarity with Tailscale (or similar), VLANs, and secure remote access., • Exposure to DevOps practices or infrastructure as code., • Prior pre-sales engineering or customer success engineering experience., • Ability to prepare technical documentation and clear customer-facing materials. What We Offer • A mix of hands-on engineering and customer-facing technical work., • Opportunity to work on cutting-edge embedded and cloud technologies., • Competitive salary, benefits, and flexible work arrangements. Job Type: Full-time Benefits: • 401(k), • 401(k) matching, • Dental insurance, • Health insurance, • Vision insurance, • Paid time off Experience: • Systems engineering: 2 years (Required) Ability to Commute: • Wayne, NJ 07470 (Required), • Occasional travel may be required.

    Immediate start!
    Easy apply
  • Support Engineer
    Support Engineer
    2 months ago
    $70000–$80000 yearly
    Full-time
    Hackensack

    Support Engineers work on all level reactive tickets. The Support Engineers possess a broad range of both technical and business skills, as well as the ability to find common trends to bring up to management for possible automation. Our Support Engineers work closely with our clients and other internal resources to provide best in class IT services, therefore excellent oral and written communication skills are required. ROLE AND RESPONSIBILITIES • Develop and maintain knowledge of client networks, • Work directly with clients to provide reactive technical support, • Support Desk Scheduling, • Identify trends and underlying technology issues impacting tickets per endpoint (TPE), • Collaborate with team to assess process improvement opportunities, assess tools, etc. to improve Support operations, • Keep manager informed of issues that may impact the organization, • Ensure best practice methods are in use wherever possible and assist in the growth of services practice, be they incidental, contractual, or managed service provisioning., • Implement DATA "Company Way", • Implements & helps define best practices, • Handle every ticket with a business first mindset, • Own every ticket to completion even when escalating in necessary, • Proven ability to set and manage client expectations, • Exceptional customer service and communication skills QUALIFICATIONS AND REQUIREMENTS • Communication, Oral - Speaks clearly and persuasively; listens and gets clarification; responds well to questions; participates in meetings., • Communication, Written - Ability to communicate in writing clearly and concisely; edits work for spelling and grammar; varies style to meet needs; presents numerical data effectively., • Problem Solving - Identifies problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; resolves problems in early stages; works well in group solving situations., • Business Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values., • Analytical Skills - Ability to use thinking and reasoning to solve a problem., • Able to normalize the tech jargon when communicating with clients in a professional way, • Skills And Experience:, • 5 plus years of experience in network / IT systems and troubleshooting steps, • Experience with helpdesk/desktop support, • Experience with Microsoft 365, Exchange, OneDrive, SharePoint, and Teams, • Experience with Windows Server, Active Directory Management, Group Policy, Etc., • A general understanding of TCPIP, DNS, DHCP, and RADIUS, • Hands on experience with virus, spyware, and malware removal, • Network troubleshooting skills, • Experience installing and supporting Microsoft Office Suite, • Experience in Firewall, Spam Filtering, AV and other security tool management

    Immediate start!
    Easy apply
  • LEAD DISPATCHER
    LEAD DISPATCHER
    2 months ago
    Full-time
    Moonachie

    MUST HAVE DRAYAGE EXPERIENCE TO BE CONSIDERED!!! "Dray Dispatcher" with hands on experience managing directly terminal appointments for pickups and return of empties directly with owner operators. Some experience with Truck Brokers dispatch operation a plus. Dispatcher: The role of this position is to support the senior dispatcher in handling the daily functions for managing and dispatching trucks whether our own vehicles or others through our truck brokerage offerings. This job requires tracking, tracing, routing and billing both domestic and international shipment arrivals from place of availability or arrival to final destination. Duties will include dispatching owner operators, booking shipments with domestic carriers, creating and sending out VICS bills of lading, tracking shipments to final delivery, obtaining POD’s and invoicing all shipments to our customers. All handled via our TMS system (Profit Tools). Job duties: · Input/Manage all shipments into our TMS System (Profit Tools) · Invoicing all shipments whether from our dray operations or Truck Brokerage Operations · Driver Settlement processes for our own drivers (FCL/LCL) · Utilize Truck Brokerage Software (Profit Tools and carrier sites) to: · Price shipments · Select carriers · Track shipments · Enter data into our TMS (Profit Tools) · Maintain logs and records of calls, activities and other information · Schedule, plan and confirm deliveries · Track All Shipments · Troubleshoot and resolve any issues that arise with shipments · Upload various documents to our systems/website · Verify Delivery Orders/Bills of Lading regarding piece counts, container numbers (and total number of containers) Carton Quantities, weights, routing, etc. · For international arrivals ensure shipment has arrived and is released/available for pick up from the pier/railyard/airport. · Advise Customer Service representatives or clients of any delays in delivery of cargo or confirm deliveries. Skills and Qualifications: · Ability to multi-task is essential · Knowledge of Microsoft Suite products, Excel and Outlook · Must possess strong interpersonal skills · The ability to work with a team or individually · Any other ad-hoc duties as defined by the Senior Dispatcher · 2 years minimum freight dispatch experience

    No experience
    Easy apply