Customer experience specialist jobs in Edison, New Jersey - Page 2Create job alerts

Temporary to hire/ Full health benefits/ $$$ This Jobot Consulting Job is hosted by: Billy Mewton Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $22 - $24 per hour A bit about us: Jobot is currently seeking a detail-oriented and customer-focused Credit/Returns Specialist for a valued client in the healthcare sector. This temp-to-hire role is ideal for someone with strong data entry skills, a background in AR or customer service, and experience processing product returns, issuing credits, and resolving discrepancies with internal and external partners. Why join us? Health Insurance: PPO Dental Vision Health Advocacy Service Balance Care by ENI Life/Accidental Death & Disability 401k Job Details Job Details: Our company is seeking a dynamic Consulting Credit/Refund Specialist to join our team on a temporary to hire basis. This role is critical to our operations and is an excellent opportunity for a seasoned professional to apply their expertise in a fast-paced, cutting-edge marketing environment. The successful candidate will play a significant role in managing and tracking all issued refunds, ensuring accuracy and efficiency across all processes. This position requires a minimum of 2 years of experience in a similar role. Responsibilities: As a Consulting Credit/Refund Specialist, you will be expected to: 1. Manage and track all issued refunds, ensuring that all transactions are accurately recorded and processed in a timely manner., 2. Analyze and resolve any discrepancies in refunds, working closely with various departments to identify the root cause and implement effective solutions., 3. Develop and maintain detailed reports on refund activities, providing key insights and recommendations to management., 4. Collaborate with the sales and customer service teams to address any customer concerns related to refunds., 5. Continually review and enhance refund policies and procedures to improve efficiency and customer satisfaction., 6. Provide expert advice and guidance to other team members on all matters related to refunds., 7. Stay up-to-date with the latest industry trends and best practices, applying this knowledge to your role. Qualifications: To be considered for this role, you must possess the following: 1. A minimum of 5 years of experience in a similar role, preferably within the marketing industry., 2. Proven experience in managing and tracking refunds, with a strong focus on accuracy and efficiency., 3. Exceptional analytical skills, with the ability to identify and resolve discrepancies., 4. Excellent communication skills, with the ability to effectively convey complex information to a variety of stakeholders., 5. Strong organizational skills, with the ability to manage multiple tasks and deadlines simultaneously., 6. Proficiency in relevant software and applications, including MS Office Suite and CRM systems., 7. A proactive approach, with the ability to anticipate potential issues and implement effective solutions., 8. A customer-focused mindset, with the ability to build strong relationships with customers and address their concerns effectively., 9. A commitment to continuous learning and development, with a keen interest in staying up-to-date with the latest industry trends and best practices. Interested in hearing more? Easy Apply now by clicking the "Apply Now" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. 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Job Description Goodwill Industries of Greater New York and Northern New Jersey, Inc. Job Description THRIFT STORE SALES SPECIALIST The Role / General Purpose: The Thrift Store Sales Specialist delivers excellent customer service, restocks and replenishes merchandise, and supports Goodwill’s mission. They assist customers, process transactions, maintain store cleanliness, and ensure a positive shopping experience. This role also includes enforcing store policies and supporting daily operations. About Goodwill NYNJ: At Goodwill NYNJ, we empower individuals with disabilities and other barriers to employment to gain independence through the power of work. Founded more than 109 years ago, Goodwill believes in never leaving talent behind and that a positive world is where all talents are recognized. Operating over 30 retail locations, Goodwill is known for its retail stores and is a destination for donating goods – our retail operations make a material, sustainable impact on textile reuse. Join our team and be part of something meaningful. Here, your work creates opportunities for yourself and for others in the community. Job Responsibilities: • Greet and assist customers promptly., • Support donors as needed and direct them to the designated donation drop-off area., • Regularly restock merchandise onto the sales floor, ensuring compliance with Goodwill’s visual standards., • Promote Goodwill’s Rewards and Round-Up programs., • Process sales transactions quickly and accurately., • Resolve customer concerns and escalate issues as needed., • Maintain a clean and organized sales floor, fitting rooms, and checkout area., • Follow store policies, including safety guidelines and occupancy limits when required., • Operate the register and thank customers for their purchases., • Monitor store entry and enforce safety measures if assigned. Flexibility in your availability is essential to meet the needs of the business which operates Monday to Sunday, 9:00am to 8:00pm. Health & Safety Guidelines: This role involves handling pre-owned merchandise, which may contain allergens, dust, or other substances. Goodwill provides training, protective equipment, and follows safety protocols to ensure a clean and secure work environment. Employees must follow all safety guidelines and report concerns to management. Benefits: Goodwill NYNJ offers a variety of benefits to Full-Time employees and Part-Time employees working over 30 hours per week: • Incentives: $500 sign-on bonus for new retail employees & biweekly bonuses for achieving performance targets., • Discounts: Retail Store Discounts - 50% All year long. Additional discounts for travel, entertainment, etc. through Plum Benefits, • Tuition Reimbursement Assistance, • Incentives: $500 sign-on bonus for new retail employees & biweekly bonuses for achieving performance targets., • Medical, Dental, Vision & Voluntary Insurance Offerings, • Generous Paid Time Off: Competitive vacation, sick, parental leave, and personal days with increased accrual over time. Additional generous paid prenatal and parental leave., • Headspace: Free access to hundreds of guided exercises for meditation, sleep, focus, and movement for employees and their loved ones., • $500 employee referral bonus., • Retirement Plans: 403(b) with up to 4% employer match after 1 year of service.

Job Description In order to continually provide our members with the highest level of service, Affinity FCU is seeking a Part-Time Relationship Specialist to join our team of professionals at our branch location in Piscataway, NJ. The starting pay range for a new hire in this role is $21-$23 per hour. The wage/salary offered to a successful candidate will be dependent on several qualifying factors, including but not limited to: years of relevant experience, years of industry experience, education, etc. Relationship Specialists are responsible for building member relationships by providing exceptional financial support and advice through a consultative and educational approach helping members exceed their financial goals and dreams. This position is responsible for opening new accounts, enrolling new members during initial consultation, processing applications, resolving complex member issues and following up with members to ensure satisfaction with present products and services and to inquire about the status of future member needs. Successful candidate must be technologically savvy especially as it relates to self-service options and keeps abreast of evolving consumer needs and trends. Additionally, candidate must adapt well to new or non-traditional environments and display a commitment to the community, to increasing member engagement and to Affinity’s corporate objectives. Banking experience is helpful, but not required. Prior CRM experience, preferably Salesforce is desired. Successful candidate must possess excellent communication and interpersonal skills. Previous sales/customer service experience is essential. Affinity strives to maintain balance between our employees’ personal and professional responsibilities. All full-time employees are eligible to participate in our multi-faceted Total Rewards package including competitive pay, target incentive, full medical/dental/prescription/vision coverage, comprehensive wellness program, mental wellbeing support, reproductive/family building benefits for both men and women, 401(k) plan with company match, basic term life insurance coverage, flexible spending accounts, identity protection, profit sharing, and generous paid time off. As an Affinity employee you are eligible for discounts on our products and services, earn paid time off for volunteering and much more. In addition to these benefits, Affinity provides extensive educational and developmental opportunities as well as access to our formal Education Assistance Program. Affinity Federal Credit Union is an Equal Opportunity Employer Affinity FCU is committed to creating an inclusive culture and an employment experience that values diversity. Our culture is built on respect - one that recognizes and values the unique talents of everyone on the team. With a genuine commitment to diversity, we’ve created an environment where employees feel comfortable regardless of race, gender, religion, background, physical ability, or sexual orientation. Explore career opportunities with Affinity and "Belong to something better." Please scroll down and read the Applicant Statement in its entirety. Applicant Statement I promise that all information I have supplied in this application and any other form, oral or written, is true and accurate, and I agree that any misstated, misleading, omitted, or false information will result in rejection of this application form, refusal to hire, withdrawal of an offer of employment, or immediate discharge without recourse, whenever and however discovered. I understand and agree that Affinity Federal Credit Union, any agent acting on its behalf, as well as any other person responding to a reference request pursuant to this application, can and will seek and/or disclose any and all information about me which said corporation, agent, or person may have. I specifically authorize said disclosure and agree to hold all such corporations, agents, or persons harmless. I understand and agree to the fact that Affinity Federal Credit Union maintains a drug-free workplace and that I will be required to undergo a drug urine screening check. I understand and agree to the fact that Affinity will also conduct a criminal history background and credit report check. I understand and agree that said pre-employment checks are designed to ascertain my suitability for employment. I specifically authorize said disclosure of this confidential information and agree to hold Affinity Federal Credit Union, its agents, managers, officers, and employees harmless from any and all liability in connection with the pre-employment screening/testing. Additionally, I agree to comply with all request for additional testing of any type and at anytime during my employment at Affinity Federal Credit Union. I understand that all employment offers are made contingent upon satisfactory proof of legal authorization to work in the United States according to the law. I understand that failure to provide satisfactory proof of identity and authorization to work in the United States will disqualify me from employment. If hired, I agree to abide by the terms and conditions of all Affinity Federal Credit Union policies and procedures. I understand I will not be employed, or my employment will be terminated, if I am or have been convicted of a criminal offense involving dishonesty, breach of trust or money laundering, or if I admit, plead guilty or nolo contender, or have to such an offense or if I agree or have agreed to enter into a pretrial diversion or similar program in connection with a prosecution such an offense. I understand and agree that my employment will be at will and that I or Affinity Federal Credit Union may terminate this employment relationship at any time, with or without notice, for any or no reason, without recourse by either of us. I also understand that oral representations to the contrary do not change the fact that both the Company and I maintain free to end the work relationship for any or no reason. I further understand that any changes in this employment relationship must be made in writing. I acknowledge that at anytime during my employment with Affinity Federal Credit Union, the hours and/or days that I am expected to work may be changed to accommodate the needs of the business. In addition, I am also expected to work at various Affinity Federal Credit Union locations. I acknowledge that I have been advised that Affinity Federal Credit Union is an Equal Opportunity Employer and that Affinity Federal Credit Union administers its employment policies in a nondiscriminatory manner. I specifically authorize Affinity Federal Credit Union to investigate my background, including any and all references, and prior employers, consistent with the position for which I am applying, and release and hold Affinity Federal Credit Union harmless for any and all liabilities arising out of its investigation of my application for employment. I authorize the Company, in its sole discretion, to supply my employment record to any prospective employer, government agency, or other party with an interest that the company deems appropriate. I understand that this application is not a contract of employment. If you agree to this disclaimer, you authorize the Company to process the application in accordance with the Company’s established hiring practices. By completing this online application for employment opportunities at Affinity Federal Credit Union, I acknowledge reading, understanding and agreement of the Applicant Statement. Keywords: bank teller, member service representative, customer service

Job Description Staff Management Group is seeking a Sewing Specialist for our client in Avenel, NJ. Please read the ENTIRE job description and ALL of the job requirements BEFORE applying for this position. Schedule • 1st shift: 6:30AM - 2PM, • Monday - Friday, • Plus overtime Pay Rate • $20 / hour Job Summary We’re seeking a skilled Sewing Specialist to perform custom sewing tasks, alterations, and personalized garment adjustments. This role requires previous sewing experience and a strong attention to detail to meet customer-specific requests. Job Responsibilities: • Perform custom sewing and alterations based on personalized garment requests, • Operate industrial or commercial sewing machines with speed and accuracy, • Follow specific instructions and patterns to modify, hem, or assemble fabric pieces, • Inspect garments for quality, alignment, and stitching precision, • Ensure all alterations meet company standards and customer expectations, • Maintain a clean and organized sewing station, • Work with different types of fabrics and sewing tools, • Collaborate with other team members or departments to fulfill orders on time, • Track completed work and report any defects or inconsistencies, • Adhere to all safety and quality procedures in the sewing area Job Requirements: • MUST be bilingual - English AND Spanish, • Previous sewing experience (industrial or alteration-focused) required, • Ability to follow custom instructions and meet personalized sewing specifications, • Familiarity with garment construction, repair, and finishing techniques, • Good hand-eye coordination and attention to detail Additional Information Staff Management Group is an equal employment opportunity employer, and all qualified applicants will receive consideration for employment without unlawful discrimination based on race, color, creed, national origin, sex, age, disability, marital status, sexual orientation, or citizenship status. About Staff Management Group: Staff Management Group has over 30 years of experience placing staffing candidates in distribution, manufacturing, production, assembly, and clerical positions. Staff Management Group is one of New Jersey’s leading staffing and recruiting agencies specializing in light industrial and clerical staffing. Come join the team! #IND1

Job DescriptionOverview Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer a comprehensive benefits package that may include medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, and other perks, depending on the position and eligibility. Job Description As a Security Professional - Financial Patrol Specialist PT in Somerset, NJ, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you'll use our exclusive Claim a Shift platform to view and Pick up open shifts based on your availability-giving you the freedom to build a schedule that works for you, while gaining valuable site experience across various industries. Whether you're looking to supplement your income or take the first step toward a full-time role, this position offers unmatched access to hands-on experience and growth opportunities. As a valued member of Allied Universal, you will monitor and patrol assigned areas within a financial institution, helping to deter security-related incidents and supporting a secure environment for all occupants. Your visible presence and routine patrols will contribute to a welcoming atmosphere, while your commitment to outstanding customer service and clear communication will enhance the experience of everyone at the location. Join a team that values agility, reliability, and innovation, where people come first and integrity guides every action. Position Type: Part Time Pay Rate: $18.00 / Hour Job Schedule: DayTimeFri11:00 PM - 07:00 AMSat11:00 PM - 07:00 AMSun11:00 PM - 07:00 AM What You'll Do: • Use our proprietary scheduling platform to claim open shifts at client sites, • Support operations across a range of environments including commercial real estate, healthcare, and education, • Receive site-specific training and guidance from experienced teams, • Deliver consistent, professional security presence and customer service, • Provide customer service to clients by carrying out security-related procedures, site-specific policies and/or emergency response activities as needed., • Respond to incidents and critical situations in a calm, problem-solving manner., • Availability across various days and shifts, • Reliability and ability to adapt to different post assignments, • A desire to gain broad experience and grow within the company, • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles., • Possess a high school diploma or equivalent., • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws., • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws., • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law., • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment., • Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle., • Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs., • Smart Tools: Access exclusive technology for real-time shift visibility and claiming., • Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees. If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: . Requisition ID 2025-1449351

Job Description Location: Hillsborough, NJ Compensation: $70,000 – $90,000 annually, based on experience. Why Join TriCore? At TriCore, we help power innovation. We’re an engineering and automation firm supporting the food, beverage, dairy, and life sciences industries with cutting-edge automation and controls integration solutions. We’re looking for someone ready to grow. If you’ve spent a few years in inside sales and want the chance to learn from senior engineers and business development leaders, this is your opportunity. You’ll get hands-on mentorship, exposure to technical automation projects, and the tools to build a long-term career in a growing industry. What You’ll Do: You’ll join our sales team as a Client Solutions Architect, working closely with senior team members to develop proposals, support client needs, and learn the technical side of automation solutions. No worries if you don’t know everything on day one — we’ll train you. Key Responsibilities: • Learn & Grow, • Receive mentorship through a strong onboarding program and colleagues on our sales team, • Build technical knowledge of automation systems and industrial environments., • Proposal Support, • Assist in creating proposals, pricing, and scopes of work for industrial automation projects., • Gather and organize technical details needed to prepare accurate project quotes., • Sales Collaboration, • Support senior sales calls and client presentations., • Learn how to translate client needs into tailored solutions., • Track opportunities and help manage communications using CRM tools., • Process Development, • Help improve proposal templates and streamline quoting processes., • Learn to coordinate across sales, engineering, and customer success teams. What We’re Looking For: This role is ideal for someone with 2–3 years of inside sales experience who’s eager to develop technical knowledge and grow into a more senior solutions or business development role. Qualifications: • Associate’s degree required; Bachelor’s preferred, • 2+ years of inside sales or sales support experience, • Interest in automation, industrial systems, or technology is a plus (we’ll teach you!), • Strong organizational skills and attention to detail, • Great communicator — comfortable speaking with clients and team members, • Eager to learn technical concepts and apply them in real-world solutions, • Proficient with Microsoft Office (Word and Excel especially), • Self-starter who thrives in a team-oriented, fast-paced environment Benefits & Perks: • Hybrid schedule: 2–3 days per week in-office, • 401(k) with generous employer match, • Health, dental, and vision insurance with employer contributions, • Unlimited PTO + paid holidays, • Short- and long-term disability options, • Laptop and equipment provided, • Professional development and mentorship opportunities Alternate Job Titles: • Junior Solutions Architect, • Inside Sales Support Specialist, • Proposal Coordinator – Automation, • Technical Sales Development Representative Keywords for Visibility: Automation sales, industrial controls, inside sales engineer, client solutions, proposal development, CRM, control systems, technical account manager, automation projects, sales support, industrial sales, food and beverage automation, inside sales specialist, engineering support, PLC, HMI, SCADA proposals, project estimator, industrial systems, engineered solutions, automation careers. We are proud to be an equal opportunity employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.