Customer satisfaction jobs in Harrison, New York - Page 4Create job alerts

Job DescriptionEmmy Squared Pizza is coming to Greenwich, CT! We are seeking experienced Restaurant Servers to join our opening team and help us create exceptional guest experiences! As part of the Pizza Loves Emily Restaurant Group, Emmy Squared is a growing upscale casual full-service restaurant brand known for our Detroit-style pizza, award-winning burgers, and commitment to outstanding service. This position offers: • Competitive pay, • Health benefits for full-time employees, • Fun and supportive work environment, • Providing courteous, prompt service to our guests., • Adhering to Emmy’s Steps of Service to maintain consistency in guest satisfaction., • Entering guest orders accurately into the Toast POS system., • Demonstrating full knowledge of our menu and beverage offerings., • Personalizing the guest experience by understanding their needs and offering thoughtful suggestions., • Communicating guest requests, including dietary restrictions, to the culinary team., • Performing opening and closing duties., • Maintaining a clean and presentable work environment., • Maintaining a positive and outgoing demeanor during service., • Promoting safety for yourself, coworkers, and guests., • Minimum 1-year serving experience in a high-volume restaurant., • Experience in excellent customer service, cash handling, service recovery, and problem-solving., • Understanding of responsible alcohol service., • Ability to thrive in a fast-paced environment while managing guest needs., • Strong teamwork and communication skills., • Passion for hospitality and the food and beverage industry., • Flexible schedule availability, including nights and weekends. Emmy Squared/Pizza Loves Emily is an Equal Opportunity Employer and welcomes candidates from all backgrounds.

Job Description DARCARS of Greenwich now hiring an Automotive Valet The Automotive Valet position plays an extremely important role in customer satisfaction and the overall continued success of our company. In this role, you are responsible for lane management and will perform various tasks and errands for the dealership service department. For this role, you'll need: • Valid driver’s license and acceptable, safe driving record, • Strong communication skills with both customers and DARCARS employees, • Demonstrated commitment to customer service, • Requires a High School diploma or equivalent (GED), • Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers, • Requires the ability to bend, twist, and stand for long periods of time in various weather conditions, • Ability to lift a minimum of 30 lbs, • Ability to operate manual vehicles is a plus, • Comprehensive Benefits Plan including 401k, • Employee discounts on vehicle purchases, parts and service repairs, • Opportunities to join our community service initiatives, • Conducts business in a professional and ethical manner, • Greets every customer with a smile, • Directs customers to their desired destinations when parking or retrieving their vehicles, • Assists with service write-up and tagging of customer vehicles, • Assists with efficient vehicle flow within dealership as service tickets are generated., • Assists Advisors and Technicians by moving client vehicles to and from the shop and anything else they may need to complete the service visit, • Provides shuttle service to customers, when requested, • Reports to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its employees or customers., • Maintains cleanliness of service area, keeping floor clean and dry, as necessary, • Responsible for garbage removal, • Cleans driveway and walkways, removing debris, ice, and snow, as necessary., • Complies with DARCARS policies and procedures, • Assist in dealer exchanges We are an equal opportunity employer & drug-free workplace. Offers of employment are contingent upon successfully passing background screening (incl. criminal background check, review of consumer & motor vehicle records, verification of SSN). Employment is on an at-will basis & subject to termination if dealership rules & regulations are violated. #indeed #indeedlow Powered by JazzHR aRF5Wk3d1E

Job DescriptionDescription: Advanced Dermatology, P.C. is seeking a Part-Time Medical Receptionist/ Front Desk for our Rye Brook office. Two years of Medical Office and/or Dermatology front desk experience is preferred. Position Summary Medical Receptionists perform a variety of duties to support the medical staff and their patients. They are the main liaisons of a medical facility, interacting with patients and medical staff. They act as mediators in communication. Their duties include greeting visitors, maintaining appointments, and providing directions to people in person and on the phone. The Medical Receptionist may also perform clerical work and distribute information to medical staff. Key Roles & Responsibilities • Welcomes patients on the telephone and answering inquiries or referring questions to other staff members., • Schedules appointments for the physicians and physician assistant to optimize patient satisfaction, provider time and most effective use of examining and treatment rooms., • Confirms all appointments prior to date of service., • Verify insurance and inform the patient of needed referrals before the date of service., • Assists patients with copayments, and billing questions., • Retrieve patient's files in EMR, verify the information on file, and inserts new patient record forms, and information., • Protect patient's rights by maintaining confidentiality of medical, personal, and financial information., • Maintains reception area in a neat and orderly condition., • Participates in the medical office emergency routine when required. Summons ambulance or EMS or assists other staff members as needed., • Other duties as assigned.Requirements:, • High school diploma or equivalent; some college preferred, • 1+ year of experience working as a medical receptionist (dermatology experience strongly preferred), • Knowledge of medical terminology, • Excellent grammar, spelling, and punctuation, • Exceptional customer service skills, • Friendly and compassionate disposition with strong interpersonal communication skills, • Excellent time management skills and ability to maintain effective and organized systems to ensure timely patient flow, • Ability to work independently or as part of a team

Job DescriptionSummary Our client is a leading IT Solutions Company in the Westchester County, NY (Harrison, NY) area and they are in need of a Help Desk Support Level II+ Technician. An IT Technician’s role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities • Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues., • Provisioning and system setup for new hires., • Prioritize incidents and service requests according to defined processes to meet defined SLAs., • Use remote tools and diagnostic utilities to aid in resolving support requests., • Server administration via Active Directory, File & Print services, DNS, DHCP., • Install antivirus software and ensure virus definitions are up to date., • Server administration via Active Directory, File & Print services, DNS, DHCP., • Network firewall and switch administration and maintenance., • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Manage Microsoft Exchange Server, • Telephone solutions, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response.Qualifications & Requirements, • Having worked in an MSP environment is a MUST!, • Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • 2-3 years of experience in a client-facing environment such as sales engineering, • Kaseya RMM and Autotask PSA Experience a plus, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plus, • Having worked in an MSP environment is a major plus.Ideal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert), • CCNA or CCIE-Cisco certifications a real plusOur client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Job DescriptionSalary: $20.00 + Bonus Job Description - Service Scheduler Subaru White Plains Are you an organized, detail-oriented professional with a passion for delivering exceptional customer service? Join our team at The Premier Collection, as a Service Scheduler for Subaru White Plains. In this vital role, youll ensure that our service department runs smoothly and that our valued Subaru clients receive the top-tier service experience they expect. Key Responsibilities: • Appointment Scheduling: Manage and coordinate service appointments for our Subaru clientele, ensuring optimal scheduling and resource allocation., • Follow-Up: Proactively follow up with clients to confirm appointments, reschedule as needed, and address any changes or special requests., • Confirmation: Verify appointment details and communicate with clients to ensure they are well-informed and prepared for their service visit., • Glitch Recovery: Handle any scheduling issues or glitches with a keen eye for detail, implementing swift solutions to minimize disruptions and maintain client satisfaction., • Customer Interaction: Provide exceptional customer service via phone, email, and in-person interactions, addressing inquiries and resolving issues with professionalism and courtesy. Qualifications: • Previous experience in a scheduling or administrative role, preferably in an automotive retail environment., • Strong organizational skills with the ability to manage multiple tasks and prioritize effectively., • Excellent communication skills, both verbal and written., • Proficiency in scheduling software and basic computer applications., • Problem-solving skills with a proactive approach to handling unexpected issues. What We Offer: • Competitive salary and benefits package., • Opportunities for career growth within a prestigious dealership., • A dynamic and supportive work environment., • Employee discounts on parts and services. If youre ready to bring your expertise to a leading Subaru retailer and help us deliver an outstanding service experience, wed love to hear from you! Why Join Us? • Work/life balance - 5 day work week & 3 weeks vacation., • Competitive salary and bonus., • Ongoing training and career development., • Professional seminars., • Employee discounts on all new car, used car, service parts, accessories and gear., • Monthly birthday and anniversary celebrations., • We 100% believe in promoting from within., • Flexible schedules., • Health insurance with 50% employer contribution., • Opportunities for advancement., • Family-friendly atmosphere., • 3rd generation family business. All new state-of-the-art facilities. • 401(K) Plan, • We support Alexs Lemonade Stand, Maria Fareri Childrens Hospital, countless churches and synagogues, local schools, animal shelters, womens community housing, shelters, food banks, Feeding Westchester.

Job Description Daikin Comfort Technologies Northeast is seeking a professional, skilled individual for our HVAC Branch Manager position for our branch operations group. The Branch Manager 1 oversees the branch’s operations and staff with accountability for sales (<$25 million), customer service, profitability, productivity and loss prevention. Leads branch operations team (5-10 people) to achieve strategic goals related to revenue generation, profit attainment, and growth goals including market share through utilization of effective sales management techniques. Communicates and enforces store goals and policies and ensures compliance with security, sales, and safety and recordkeeping practices. Why work with us? Benefits are effective on day one for all full-time direct hires. Training programs are available to help guide team members and develop new skills. Growth Opportunities - there are immense opportunities to grow your career. You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. May include: • Manage and oversee the day-to-day operations of the branch including staffing and ensure successful and timely completion of assigned duties of all personnel. Review and approve hours worked and PTO using Kronos., • Conduct periodic audits to ensure work is compliant with the established protocols and processes and objectives - meeting customer and branch expectations., • Maintain sales – review/edit, credits, negative inventory, damage inventory and cash reconciliations. Communicate regularly with branch customer base to establish and maintain strong relationships. Enter all sales calls in CRM., • Responsible for building and maintaining morale in the branch by demonstrating leadership qualities and setting an example for staff, promoting teamwork both within the branch, local team and within the region. Provide knowledge and skill development opportunities for employees with proper training and guidance for them to reach their full potential and have growth opportunities. Ensure employees complete all assigned training in a timely manner., • Effectively coach, counsel, and hold employees accountable. Collaborate with Human Resources regarding disciplinary actions., • Develop plans for increased branch profitability/productivity and drive continuous improvement processes., • Process purchase orders, research low stock and receivables and process branch payables, audit cash drawers and truck metrics. Remain current with warranty processing and follow up quickly on rejections., • Oversee all aspects of profit center (operations, sales, admin, etc.) working closely with Credit Department at Corporate to determine appropriate credit level and resolve any credit issues., • Stay current with cycle counts and keep dead stock at a minimum., • Maintain ample levels of inventory to meet delivery and service expectations of all branch customers., • Review P hold safety meetings, security reports and maintain facility., • Complete all tasks on the Branch Manager's monthly/daily checklist and act as a safety leader. Conduct weekly safety committee meetings. Complete any Flash reports within the required timeline and communicate issues/injuries immediately., • Oversee branch and warehouse appearance, housekeeping, maintenance, and repair., • Provide Regional Operations Manager (ROM) any requested branch specific information /reports and provide vital information in a timely manner., • Maintain a 93%, or higher, audit score, • Maintain a working knowledge of company’s benefits and employee handbook policies. Ensure employees are following safety protocols including maintaining an organized and clean work environment,, • Conduct mid-year and annual performance appraisals for all direct reports through the online Performance Engagement platform., • May work outside regular working hours in case of emergencies within the branch as required., • Ensures work is aligned with the ROM’s expectations, goals, and vision, • Accountable for implementation of policies, processes, and procedures for short-term results, • Decisions and problem-solving are guided by policies, procedures and business plan; receives guidance from Senior Manager/Director, • Works on difficult to moderately complex issues and projects, • Provides guidance and training to subordinates, • Has authority to hire, recommend pay, establish performance and recommend for termination, • Knowledge of warehouse/inventory management and material handling equipment such as forklifts, • P&L understanding, • HVAC knowledge strongly preferred; or ability to quickly learn HVAC products/parts, • Proven customer service experience with high level of customer satisfaction, • Proven leadership, coaching/mentoring and team-oriented mindset along with effective delegation of duties., • Effective verbal and written communication skills and interpersonal skills, • Strong organizational and time management skills, • High level of attention to detail and compliance and results driven., • Excellent problem-solving skills, with ability to apply sound judgment, • Ability to build and maintain positive relationships with customers, vendors, and employees, • Experience leading a team of employees towards a common goal, • Ability to apply good judgement and decision-making skills including strong work ethics and integrity., • Working knowledge of MS Office Suite (Excel, Outlook, Word and PowerPoint), • 1 year in a leadership/supervisory role, • High School diploma or GED equivalent. Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Job Description Overview SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goods for green industry professionals, we have a long history of serving those who design, build, and maintain outdoor spaces – from lawns and gardens to golf courses, sport fields and more. We pride ourselves on knowing our customers and their business better than anyone else and providing them with a one-stop shop of extensive inventory covering irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, and pest control supplies. At SiteOne, we are passionate about delivering an outstanding customer experience and will stop at nothing to help our customers win. We know that our associates are the key to this success, and our commitment to the SiteOne DNA and support for our associates through development programs, benefits, and perks align with our vision to "Be a Great Place to Work for Our Associates". We foster a culture of safety, teamwork, and continuous improvement. With over 800 locations and exciting expansion ahead, now is the perfect time to join SiteOne and grow Stronger Together™! Responsibilities The Key Account Manager plays an integral role in our sales organization by developing relationships with important customers in order to grow new business within these accounts. What you'll do: • Manage a book of business consisting of existing SiteOne accounts. The book of business will typically range from 40 to 60 accounts (min. $3 million total), • Aggressively seek out new business with current accounts. The focus is to expand margin dollars in existing lines of business or to expand SiteOne presence in new lines of business, • Develop deep and lasting relationships with key account personnel, • Ensure that customers are aware of and fully utilizing all of SiteOne’s capabilities including SiteOne University, vendor support, and Partner’s Program, • Grow minimum of $100k GM$ growth year over year, • Use SiteOne Territory Alignment tools to prioritize and target key accounts, • Maintain high level of customer satisfaction with assigned accounts, • Work and communicate effectively with all relevant SiteOne resources including Sales Support Representatives, Line of Business Specialists, and store associates, • Leverage solution focused sales tools and processes to maximize growth with assigned accounts, • Report progress against opportunities to share verifiable outcomes, • Facilitate the placement of customer orders and monitors fulfillment process, • Maintain appropriate professional and technical knowledge, • Resolve customer complaints by investigating problems and developing solutions, • Work with Business Development Manager or store personnel to effectively transition key accounts Qualifications • 3+ years of experience in key account sales, • 1-3 years of green industry experience and a familiarity with landscape, nursery, and irrigation products preferred, • Proven ability to build strong relationships with clients to effectively grow sales, negotiate deals, resolve conflict, and provide service that leads to stellar customer satisfaction, • Knowledge of sales cycle and solution selling techniques, • Proven approach to access decision makers at client organizations, • Ability to communicate value proposition and differentiate SiteOne's products and services using professional presentation and communication skills, • Ability to think quickly and make decisions, • Understanding of sales and operations planning processes, statistical demand forecasting and integration of supply and demand plans, • High school diploma or equivalent required, • Competitive Compensation, • Medical, Dental and Vision plans, • Paid Time Off, Paid Holidays, • DailyPay available!, • 401k with company match, • Tuition Reimbursement, • Lucrative Associate Referral Program, • Company Apparel and Work Boot Vouchers, • Opportunity for Advancement, • Paid Training and Business Certifications Available, • Free Counseling Services/Employee Assistance Program, • Life Insurance and Short- and Long-Term Disability Insurance, • Product Discounts, • Most Branches never work Sundays! THE INFORMATION CONTAINED HEREIN IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES AND QUALIFICATIONS REQUIRED OF INDIVIDUALS PERFORMING THE JOB. THE QUALIFICATIONS DETAILED IN THIS JOB DESCRIPTION ARE NOT CONSIDERED THE MINIMUM REQUIREMENTS NECESSARY TO PERFORM THE JOB, BUT RATHER AS GUIDELINES. THEY MAY VARY FROM POSITION TO POSITION. SiteOne Landscape Supply is strongly committed to providing equal employment opportunities for all associates and all applicants for employment. All employment decisions at SiteOne-including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination-will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law. If you are ever unsure whether a message is really from SiteOne, here’s how to protect yourself from recruiting scams: • SiteOne will never ask for payment, sensitive personal info, or documents over email, messaging apps., or interviews, • SiteOne job related emails will be sent with a @siteone.com. All other variations are likely fraudulent.

Job DescriptionSalary: $110,000-$130,000 Annually Are you ready to lead the commercial launch of cutting-edge technology in life sciences? Mitsui Chemicals America, Inc. is seeking a dynamic, driven Senior Account Manager to spearhead the sales and business development of our innovative InnoCell plate technology for the New Business Incubation Center US Project. If you thrive in fast-paced environments, excel at building relationships, and have a passion for advancing scientific solutions, we want to hear from you! What Youll Do: • Lead Sales Strategy:Drive sales execution for InnoCell plates across pharma, biotech, CROs, and academic institutions., • Business Development:Identify and acquire new accounts, nurture strong customer relationships, and become a trusted advisor to researchers and decision-makers., • Collaborate & Innovate:Work closely with marketing and product teams to tailor messaging and product demonstrations., • Industry Engagement:Represent Mitsui Chemicals at key conferences, trade shows, and scientific meetings., • Customer Support:Act as the primary contact for technical, quality, and engineering support, ensuring customer satisfaction., • Market Intelligence:Track customer feedback and competitive trends to guide product development and positioning., • Revenue Management:Analyze profitability, prepare forecasts, and optimize financial performance., • Compliance:Ensure product and pricing compliance with industry regulations. What You Bring: • Bachelors degree in life sciences, biomedical engineering, or related field., • 510 years of experience in life sciences sales or account management., • Proven track record in sales to R&D teams within biotech, pharma, or academic research., • Strong understanding of cell culture workflows (MPS, organoids, or related applications)., • Excellent communication, relationship-building, and problem-solving skills., • Ability to travel up to 40% and work beyond normal business hours as needed., • Proficiency in Microsoft Office (Word, Excel)., • Experience with laboratory consumables or advanced cell culture technologies. Why Mitsui Chemicals America? • Be part of a global leader in chemical innovation., • Drive the launch of transformative technology in the life sciences sector., • Collaborate with passionate, talented professionals., • Competitive compensation and benefits. Ready to make an impact? Apply now and help us shape the future of scientific research! remote work

Job DescriptionSalary: $25.00 + Bonus Job Description - Service Scheduler Mazda White Plains Are you an organized, detail-oriented professional with a passion for delivering exceptional customer service? Join our team at The Premier Collection, as a Service Scheduler. In this vital role, youll ensure that our service department runs smoothly and that our valued clients receive the top-tier service experience they expect. Key Responsibilities: • Appointment Scheduling:Manage and coordinate service appointments for our luxury Volvo clientele, ensuring optimal scheduling and resource allocation., • Follow-Up:Proactively follow up with clients to confirm appointments, reschedule as needed, and address any changes or special requests., • Confirmation:Verify appointment details and communicate with clients to ensure they are well-informed and prepared for their service visit., • Glitch Recovery:Handle any scheduling issues or glitches with a keen eye for detail, implementing swift solutions to minimize disruptions and maintain client satisfaction., • Customer Interaction:Provide exceptional customer service via phone, email, and in-person interactions, addressing inquiries and resolving issues with professionalism and courtesy. Qualifications: • Previous experience in a scheduling or administrative role, preferably in an automotive or luxury retail environment., • Strong organizational skills with the ability to manage multiple tasks and prioritize effectively., • Excellent communication skills, both verbal and written., • Proficiency in scheduling software and basic computer applications., • Problem-solving skills with a proactive approach to handling unexpected issues. What We Offer: • Competitive salary and benefits package., • Opportunities for career growth within a prestigious dealership., • A dynamic and supportive work environment. Why Join Us? • Work/life balance -5 day work week & 3weeks vacation., • Competitive salary and bonus., • Ongoing training and career development., • Professional seminars., • Employee discounts on all new car, used car, service parts, accessories and gear., • Monthly birthday and anniversary celebrations., • We 100%believe in promoting from within., • Flexible schedules., • Health insurance with 50% employer contribution., • Opportunities for advancement., • Family-friendly atmosphere., • 3rdgeneration family business., • All new state-of-the-art facilities., • 401(K) Plan, • We support Alexs Lemonade Stand, Maria Fareri Childrens Hospital, countless churches and synagogues, local schools, animal shelters, womens community housing, shelters, food banks, Feeding Westchester.