Customer satisfaction jobs in Saratoga Springs, New York - Page 2Create job alerts

Job Description Invest in your future with BSNB! Are you looking to start your career with a nationally recognized community bank that is named one of the Best Places to Work? Ballston Spa National Bank (BSNB) is looking to hire a Customer Support Specialist to support our growing Customer Support Operations department! How do we invest in you? This position earns competitive pay and great benefits, including a 401(k) plan with a company match and pro-rated paid time off (PTO) based on the regular schedule. We also like to give back to our staff; We find ways throughout the year to thank them for their hard work. The success of each staff member, as well as the bank, is at the heart of how we work. Staff development is key to our success, and contributions by each individual are recognized and celebrated. If this sounds like the right opportunity for you to leverage your skills, join our close-knit team today! A DAY IN THE LIFE OF A CUSTOMER SUPPORT SPECIALIST As a Customer Support Specialist, you would provide support to the Customer Support Operations department. You are responsible for handling a large volume of inbound calls in a timely manner and completing customer follow-up as necessary. You will support branches in providing assistance with customer inquiries, while building positive relationships and identifying opportunities based on customer needs and BSNB's existing product suite. You will respond to support tickets through the internal system regarding cash management servicing needs, as well as complete daily and weekly reviews of customer activity with a focus on fraud prevention. You are always friendly and patient, always providing the exceptional customer service that we are known for. You get great satisfaction out of going above and beyond for customers and giving excellent customer service. QUALIFICATIONS FOR A CUSTOMER SUPPORT SPECIALIST • High school diploma or GED required., • One year prior customer service experience required. One year prior banking experience preferred. Established in 1838, we are proud to provide financial solutions to businesses, individuals and families located in the greater Capital Region and beyond. Thirteen full-service banking offices coupled with digital banking services provide products and services geared towards meeting the needs of the markets we serve. As a community-minded financial institution, we make giving back and volunteer work a priority. BSNB provides all employees and applicants an equal employment opportunity in the manner required by law in all aspects of employment regardless of race, color, religion, creed, national origin, age, sex, sexual orientation, gender identity or expression, marital status, military status, disability, predisposing genetic characteristics, domestic violence victim status or any other status protected by local, state, or federal law. BSNB is a VEVRAA employer and has a desire for priority referrals of protected veterans. We thank all applicants for their interest and will contact those candidates who are under consideration. Job Posted by ApplicantPro

Job DescriptionDelivery Coordinator Salary Range:$16.00 To $18.00 Hourly The Delivery Coordinator plays an important role in ensuring a smooth and professional vehicle delivery experience for our customers. This position serves as a key communication link between the sales team, service department, and customers to ensure vehicles are prepared, documented, and delivered efficiently. The ideal candidate is organized, detail-oriented, and customer-focused. Strong communication, time management, and problem-solving skills are essential for coordinating deliveries and maintaining a positive customer experience. Responsibilities • Coordinate and manage the vehicle delivery process from preparation through final customer handoff, • Review vehicle features and functions with customers during delivery, • Provide customers with all manufacturer-required vehicle information and documentation, • Assist the sales team in preparing vehicles for delivery and completing the sales process, • Ensure vehicles are fueled, cleaned, and properly prepared prior to delivery, • Verify vehicles for condition, accessories, and accuracy of invoice/addendum documentation, • Ensure required stickers, buyer’s guides, and vehicle information are properly displayed, • Maintain vehicle presentation standards for inventory on the lot, • Communicate with internal departments to ensure timely delivery preparation, • Follow up with customers after delivery to ensure satisfaction and encourage repeat and referral business, • Address customer questions or concerns promptly and professionally, • Track and document delivery activities and customer interactions using internal systems, • Report to the Sales Manager regarding delivery activities, performance, and operational needs, • High school diploma or equivalent, • Valid driver’s license with a clean driving record, • Strong verbal and written communication skills, • Excellent organizational and time management abilities, • Basic computer proficiency, including MS Office and web-based software, • Ability to manage multiple tasks and priorities in a fast-paced environment, • Professional appearance and customer-focused attitude, • Ability to work a flexible schedule, including evenings and weekends Preferred: • Experience in coordination, logistics, or delivery management, • Automotive dealership experience, • Experience working in a team-oriented environment, • Familiarity with logistics or delivery management software Benefits • Medical, Dental, Vision, Life Insurance, EAP, • 401(k), • Paid time off, • Supportive, fast-paced work environment, • Opportunities for growth and advancement Ready to take the next step in your career? Apply today and join our team. We look forward to meeting you.

Provide excellent customer service, including telephone, e-mail or in person inquiries.

We're currently looking for individuals across the country to take part in online paid research, including remote focus groups, product trials, and consumer studies.Earn up to $750 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing your opi

Working at the Naval Nuclear Laboratory we foster pride in belonging to an organization whose culture is made up of these core values: Trust, Empowerment, and Collaboration.Our company promotes a positive culture while ensuring the safety and reliability of our nation's naval nuclear reactors, and t

As a FT Call Center/Customer Service Rep [Work From Home], you will: Handle incoming calls and inquiries from customers in a professional and courteous manner; Provide accurate and efficient assistance with customer inquiries, complaints, and requests; Maintain a high level of product knowledge to e

We're currently looking for individuals across the country to take part in remote paid research, including remote focus groups, product trials, and consumer studies.Earn up to $750 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing your opi

DOE / Health-Dental-Vision-Life-FSA-HSA / 401(k) plan - As a Call Center Representative, you will: Assist customers with inquiries and concerns through multiple communication channels including phone, email, and chat; Provide exceptional customer service by actively listening, empathizing, and findi

No customer service representative experience required.

Medical-Dental-Vision-401(k) with match / Hours: 6p-2a HST - As a Call Center Specialist, you will: Answer incoming calls from clients seeking information about pet hospice services; Provide compassionate and knowledgeable support to pet owners during difficult times; Schedule appointments and manag

Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at Planet Home Lending, you will: Respond to borrower inbound calls concerning their account, ensuring high quality service and adhering to productivity and regulatory requirements; Research customer issues and work

Compass Group - 8 Roberts Lane - Responsibilities: Responds to dispatch calls for machine repairs using company-owned vehicle; Calls on existing customers to determine adequacy of service; listens to and resolves service complaints; Visually inspects and listens to machines to determine causes of ma

Customer Service / Fully Remote] - Anywhere in U. Competitive pay / $500 retention bonus / Medical, dental, and vision / 401K / PTO / Equipment provided / Paid training - As a Call Center Support Rep you'll: Receive a large volume of inbound phone calls; Assist with outbound call campaigns; Answer g

Customer Service / Remote] - Anywhere in U. Flex Schedule 7a-11p EST / Medical-Dental-Vision-Life-AD&D / 401(k) +3% / Generous PTO + Parental Leave - As a FT - Call Center Representative - Work From Home at Lap Of Love, you will: Assist clients with their end-of-life care needs by answering phone ca

Medical, dental & vision / 401k / PTO / Equipment provided - As a Call Center Associate at Vector Security, you will: Receive inbound communications from customers via multiple channels including phone, chat, email and text and provide positive customer experiences; Enter accurate and complete docum

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Administrative Assistant admin experience not required.Remote Work From Home Administrative Assistant Admin - Part Time Market Research Panelists

Up to $25-hr / Flexible Schedule / Health-Dental-Vision / PTO + Parental Leave - As a Customer Service Associate at Tandem Vet, you will: Provide exceptional customer service by answering incoming calls, responding to emails and live chats in a timely and professional manner; Troubleshoot and resolv

Customer service representative agent experience not required. Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments.

Medical, dental & vision / 401k - As a Customer Service Rep at DGI Supply, you will: Handle customer and sales interactions via phone, email and tickets within the Customer Care Box; Process requests for quotations, order entry and product questions from customers; Ensure accurate order entry and ti

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Data Entry experience not required.Remote Work From Home Data Entry Clerk - Part Time Market Research Panelists Our company is seeking individual

Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Care Advocate at Savvas Learning Company, you will: Manage all customer contacts within established procedures and performance standards; Formally respond to customer contacts and inquiries via multiple channels such as ph

Up to $45K per year / Healthcare benefits / PTO / Equipment provided - As a Customer Support Specialist at Alt Legal, you will: Provide exceptional customer service to clients through various channels such as phone, email, and chat; Be knowledgeable about our products and services in order to effect