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Job Description About the Role Our client is seeking a Logistics Customer Service Specialist based in Englewood Cliffs, NJ. The role supports customer reporting and claims management, chassis utilization analysis, and non-conformance case handling under the direction of the team manager. Requirements Responsibilities • Prepare and respond to reports based on requests from Our Client customers, following task allocation and direction from the team manager, • Analyze chassis utilization status and manage overall usage efficiency, • Maintain and track the Claim List, ensuring timely progress updates and resolution, • Collect and manage supporting documents for claims from shipping lines, carriers, and warehouse operations, • Register and manage non-conformance cases in the system, including monitoring the status of non-conformance and claim records, • Perform all other tasks as assigned Qualifications • Bilingual proficiency in English and Korean, • Bachelor’s degree in Business, Logistics, or related field (preferred), • Proficiency in Microsoft Office Suite (Excel, Word, Outlook), • Strong attention to detail and organizational skills Benefits Compensation $50,000-80,000 a year depending on qualifications and experience Benefits • Health, Dental, and Vision PPO Insurance, • Life, STD, LTD Insurance, • 401(K) Plan, • Paid Time Off, • Additional Paid Time Off (Bereavement, Wedding, Birth of a Child, etc.), • Years of Service Awards, • Education Assistant Program (Based on Eligibility)

Job Description About the Role Our Client is seeking a candidate to manage end-to-end ocean freight processes, serve as the primary point of contact for customers on ocean shipments, and coordinate with carriers and internal teams to ensure timely delivery and billing. Requirements Responsibilities • Manage end-to-end ocean freight processes including booking, documentation, tracking, and delivery., • Serve as the primary point of contact for customers regarding ocean shipments, providing timely updates and solutions., • Coordinate with shipping lines, carriers, and overseas agents to secure bookings and manage schedules., • Monitor shipment status and proactively communicate delays or issues to customers and internal stakeholders., • Handle freight quotations, rate requests, and service inquiries., • Collaborate with operations, customs brokerage, and finance teams to ensure accurate and timely billing., • Resolve service issues and customer complaints with professionalism and efficiency., • Maintain compliance with international trade regulations, company policies, and industry standards., • Provide reports as requested by customers., • All other tasks as assigned. Qualifications • Bilingual proficiency in English and Korean., • Bachelor’s degree in Business, Logistics, or related field (preferred)., • Proficiency in Microsoft Office Suite (Excel, Word, Outlook)., • Strong attention to detail and organizational skills. Benefits Compensation $50,000-80,000 a year depending on qualifications and experience Benefits (Full-Time ONLY) • Health, Dental, and Vision PPO Insurance, • Life, STD, LTD Insurance, • 401(K) Plan, • Paid Time Off, • Additional Paid time off (Bereavement, Wedding, Birth of a Child, etc.), • Years of Service Awards, • Education Assistant Program (Based on Eligibility)

Job Description Are you passionate about project management and dedicated to continually delivering excellence? If so, we have an exciting opportunity for you to join our team as a Project Manager. We’re seeking a Project Manager who thrives in a dynamic environment, can drive multiple complex projects to completion, and lead with accountability and precision. This is a local, on-site role based out of our Port Washington office, with some travel to federal project sites as required. VIRSIG heroically provides global technology integrations, construction solutions, and professional services worldwide. We service federal, state and local government agencies and commercial entities who believe what we believe. We are committed to protecting America’s warfighters, first responders, and installations against all threats, foreign and domestic. As a Project Manager, you will play a pivotal role in leading and managing Electronic Security Systems (ESS) projects from inception to completion, ensuring that they are delivered on time, within budget, and to the highest quality standards. You will work closely with our clients, project teams, and subcontractors to coordinate project activities, mitigate risks, and achieve project objectives while maintaining strict adherence to contractual requirements, company standards, and government regulations. This is a unique opportunity to be part of a dynamic team that is shaping the future of security technology and making a meaningful impact on national security. If you are a motivated, results-driven professional with a strong background in project management and a passion for serving those who serve, we invite you to join us. Job Details Responsibilities • Manage, oversee and coordinate all field activities for various types of projects, including large and complex or multi-phased projects, from deployment through completion and sign-off, • Maintain accurate and up to date records of job status, job changes, material flow and other control records necessary for processing of internal and external reports or approvals, • Proactively identify and communicate potential project risks and collaborate to develop/implement strategies to minimize impact and control deviations from estimated costs and project deadlines, • Proactively communicate project status, schedules, change proposals, change orders and related project activities on a regular basis with Operations Team and customer as directed, • Coordinate the procurement of materials, supplies, services, and controls necessary for timely and cost-effective completion of project within budget, • Ensure project milestones are achieved; identify risks and develop mitigation strategies; adjust or correct project plan and/or project cost estimates as necessary to meet schedule and financial goals, • Understand and manage the scope of work and terms and conditions in customer contracts, including cost control, delivery fulfillment, quality of service and other customer requirements, • Bachelor’s degree in management, engineering, or related field or equivalent experience, • Minimum of five years of project supervisory experience required, • Minimum of eight years of previous relevant installations, field service, project management or engineering experience with US government contracts or operations preferred; at least 5 years managing projects focused on installation, integration, or maintenance of electronic security system, • Experience in one or more of the following industries preferred: Construction, logistics, low-voltage or wireless communications, electrical, fire alarm & life safety, and/or building automation, • Project Management Professional (PMP) certification a plus; project-specific industry certifications and/or licenses required, • OSHA 30 preferred, • Expert organizational and project management skills including cost control and financial analysis, • Technical aptitude in subject matter area a huge plus (construction, electronic security/fire alarm systems, network/IT, wireless or other communications systems), • Leadership, mentoring, and staff development skills - Act as a role model and leader for assigned teams and ensure all team members are treated fairly and provided growth opportunities, • Adaptability to respond effectively to changes in situation or information; ability to influence others and build consensus using written and verbal communication skills, • Ability to build collaborative work environment for customer, stakeholders, and team members, • Proficiency in Microsoft Outlook, Project, Excel, Word, and PowerPoint; familiarity with schedule/Gantt chart review and analysis, • Ability to walk up to a mile without physical distress and climb stairs, • Frequent prolonged periods of standing, bending, pulling, twisting, reaching, and climbing, • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus, • Occasionally, the colleague may be required to climb and work in high places, stoop, bend, or reach above the shoulders, • Frequently required to sit, stand, walk, talk, or hear; use hands to handle or touch objects or controls, • Must be able to lift, push, or pull up to 25 pounds and occasionally lift, push, or pull up to 50 pounds Work Environment, • This is an office-based position which requires regular work-related travel and visits to work sites in the field; site conditions will vary, • While performing the duties of this position, the employee may be exposed to weather conditions from above 100oF to below 0oF and exposed to various climates and conditions, • May require work in confined spaces, • Risk of electrical shock and/or radiation may be present At VIRSIG, we believe that service to others can change the world. We believe that those who serve with strong morals and character can inspire others to do the same and overcome obstacles and challenges that many may see as insurmountable. We believe that it is our duty to defend, protect, and serve those that uphold our nation’s values. If you’re driven and looking for a place to grow, come join us. VIRSIG’s Core Values • People Matter, • Do the Right Thing, • Endless Pursuit of Excellence, • Long-term vs Short-term Focus, • Be Heroic!, • Never Give Up VIRSIG offers eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, professional development assistance, as well as participation in a 401(k) plan with company match. Salary will be commensurate with experience. VIRSIG is proud to be an equal employment workplace. Individuals seeking employment at VIRSIG are considered without regards to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. Powered by JazzHR jncC0R3QwB

We are nominated by our customers whom we can grow with based on a trusting relationship between our services and our customers. Since its inception in 1995, FNS has been focused on providing the best total logistics services by implementing our core values: trust, communication, team play, challeng

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