Customer service phone jobs in Bay Shore, New York - Page 2Create job alerts

Job Description Here’s a refreshed version of your posting that makes it more inviting, candidate-focused, and exciting while still staying professional: Customer Service Representative Location: Edgewood (Brentwood/Deer Park), NY – On-site role Full-Time | $18–$21/hour + Benefits, PTO, 401(k), and Profit Sharing Be the voice of a trusted brand! For more than 45 years, WindowRama has been helping customers transform their homes. As a Customer Service Representative, you won’t just answer phones—you’ll make a real impact by guiding customers, solving problems, and creating positive experiences every day. This is a great opportunity to grow your career with a supportive team, hands-on training, and plenty of room to advance. Essential Job Functions: • Manage large amounts of inbound and outbound calls in a timely manner and enter all calls into system., • Ability to take calls and maintain a pleasant composure., • Coordinate & communicate with sales personnel., • Work independently to resolve customer service issues., • Serve as liaison between customers and the sales team., • Complete reports and other tasks/assignments as required., • Follow up on Internet Leads and installation., • Ability to schedule deliveries with customers., • Ability to process customer payments.Who You Are A natural problem-solver who loves helping people * Confident communicator (both written and verbal) * Detail-oriented with strong organizational and data entry skills * Comfortable with multi-line phone systems and computer applications What We Offer * Competitive pay: $18–$21/hour * Comprehensive benefits: Health, Dental & Vision Insurance * Paid Time Off: Holidays, Vacation & Sick Days * Retirement savings with 401(k) + company match * Profit Sharing Program – share in the company’s success * Training, mentorship, and career growth opportunities Requirements * 1+ years of customer service experience * Strong communication and problem-solving skills * High School Diploma or equivalent * Comfortable using Microsoft Office, Google, and IBM AS400 About the Role This is an on-site position in a welcoming office environment. You’ll collaborate with a dedicated team and enjoy meaningful, day-to-day customer interactions that keep things engaging and rewarding. Join a company where your voice matters, your growth is supported, and your work makes a difference. Apply today and start building your future with WindowRama! Physical Requirements: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to walk, talk, and hear. The employee can expect to work in a favorable office environment. WindowRama, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics or any other category protected under law. In addition to federal law requirements, WindowRama, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Job DescriptionDescription: About Us: At Royal apparel, we’re dedicated to providing exceptional service and support to our customers. As a valued member of our customer care team, you’ll help build trust and positive experiences with every interaction. If you're a strong communicator, problem-solver, and enjoy helping people, we want to hear from you! Job Summary: The Customer Service Representative (CSR) will handle inbound and outbound calls, emails, and chats to assist customers with inquiries, product/service support, order issues, and general concerns. The ideal candidate is friendly, organized, and comfortable using modern customer support tools and systems. Responsibilities: • Respond to customer inquiries via phone, email, or chat in a professional and timely manner, • Resolve product or service problems by clarifying the customer’s complaint, determining the cause, and offering solutions, • Maintain accurate records of customer interactions using CRM systems, • Collaborate with team members and other departments to ensure customer satisfaction, • Follow up with customers when necessary to ensure resolution, • Maintain knowledge of company products, services, and policies Benefits: • Health, dental, and vision insurance, • Paid time off and holidays, • Retirement Plans-Roth/ 401(k) in addition to Profit Sharing Plans, • Training and career growth opportunities, • High school diploma or equivalent (required); Associate’s or Bachelor’s degree (preferred), • 1+ year of customer service experience (call center or retail preferred), • Excellent verbal and written communication skills, • Strong problem-solving abilities and attention to detail, • Comfortable working with computers, CRM software, and customer support tools

Job Description Join a USA Today Top Workplace! Morris Group, Inc., one of the largest machine tool distribution networks in North America, is a third generation, family owned and operated business that serves manufactures of precision machined parts in the United States. Our mission is to help manufacturers maintain a competitive advantage in the world economy by improving productivity. Summary of Responsibility: A Field Service Technician is a key member of the Customer Support Department and is primarily responsible for the installation, preventive maintenance, solving and repair of Computer Numerically Controlled (CNC) Lathe, Milling and Multi-Functional Machining Centers. We are seeking customer focused professionals who have a positive attitude, a high interest in learning and great Customer service skills. This opportunity is an above average platform for technical advancement and compensation growth. What You Will Contribute: The CNC Field Service Technician must have or be willing to learn through training on the job and classroom an understanding of mechanical drawings, electrical/pneumatic/hydraulic schematics, PLC ladder diagrams and testing equipment required to effectively diagnose and resolve issues with electrical/mechanical components, as well as electro-mechanical and machine control systems. • Daily travel from home to Customer facilities with occasional overnight hotel stays required when servicing remote Customer locations within the designated coverage territory or when participating in remote training programs., • Demonstrating a willingness to help others and be a team member, • Install, commission, calibrate, maintain, tackle, diagnose, and repair CNC equipment and accessory CNC equipment at customer facilities. Service calls also include operator training, networking between systems, software applications, preventive maintenance, major assembly replacements and alignments, overhauls/refurbishments, upgrades/retrofits, and un-installation services., • Provide a direct communication link between the Customer and the Service Group of the Robert E. Morris Company., • Provide voice of Customer feedback., • Through service and Customer relationships, build brand dedication., • Conduct travel and work in a safe manner, constantly learning new technology and soft skills., • Apply machine tool manuals, technical documents, as well as internal and external authorities to optimally diagnose and resolve CNC equipment issues., • Proficient verbal and written communication and Customer relation skills., • Able to interact and effectively communicate in person and over the phone with customer and co-workers., • Present a professional image., • Must be adaptable to changes and able to deal with change, delays, or general work-related issues., • Basic digital literacy and shown understanding of MS Word, Excel, and Outlook., • Must have, and/or be willing/capable of being trained to develop, electro-mechanical skills (motors, drives, transformers etc.)., • Knowledge of machine tool manufacture, installation, operation, maintenance & repair and/or a broad shop background – is a plus., • Basic mechanical and logical solving skills are a must., • Rational decision making and problem-solving skills. Work Environment • Exposure to manufacturing/machining environments which may present possible hazards such as noise, electricity, chemicals, heavy equipment, and other automated or manual machinery. General office and training environment experienced at the Robert E. Morris Company. Other Functions: What’s in it for You: • We take great pride in our employees and offer a variety of benefits that allow our employees to be successful inside and outside of work:Competitive starting salary, • Market competitive comprehensive health benefits including a zero premium medical plan offering, vision, dental, and company paid life insurance, • 3+ Weeks’ Vacation to Start, • 10 Company Paid Holidays, • 401(k) retirement plan with company contributionTuition reimbursement, • Employee appreciation events and perksEmployee Assistance Program Mental and Physical Requirements: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. • Must be highly mobile, able to access all areas of the premises., • Ability to concentrate and remain focused while prioritizing multiple tasks, responsibilities, and projects., • Ability to sit for prolonged period of times., • Able to perform bending, twisting, stooping, reaching, and lifting of moderate to heavyweight material up to 50 lbs. with assistance from equipment or other employees., • Ability to frequently use hands and arms., • Vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. Requisition #: 1137B - Long Island, NY

Job Description The Building People, LLC, has a position open for a Work Order Coordinator. The Work Order Coordinator is responsible to ensure work orders are taken and recorded in a timely manner. Responsibilities include, but are not limited to: • Receives service requests via a variety of electronic systems, to be entered into Maximo., • Prepares work orders and distributes to service crew, schedules service calls and dispatches service crew., • Calls or writes the customer to ensure satisfactory performance of service, keeps record of service calls and work orders, may dispatch orders and relay messages and special instructions to mobile crews and other departments using radio or cellular telephone equipment., • Courteously and professionally responds to all incoming service calls and dispatches accordingly. Coordinates with proper staff to ensure work orders are processed and closed appropriately, • May assist with vendor scheduling & coordination., • Maximo proficiency is required, • Computer experience, Microsoft Products, Excel, Word, PowerPoint, Internet, Email., • Customer friendly and able to speak clearly and answer the phone/radio, communication devices., • Preferred experience in Facility Management., • Must be able to successfully pass a government background investigation Required Education • High School Diploma of GED Equivalent Pay Range: $25-30/hr

Job Description Title: Specialist, Customer Experience FLSA: Non-Exempt Reports To: Manager, Customer Experience Position Summary: The Qosina Customer Experience Specialist will act as the primary point of contact for all customers post sale. This role is responsible for maintaining customer relationships and communicating customer needs with all internal stakeholders. Responsibilities: • Communicate with customers via email and phone, both inbound and outbound, • Process incoming orders and communicate with customers regarding confirmation and status, • Work with Purchasing and/or Supplier Relations to obtain lead time for customers and get ahead of any supply chain issues, • Answer customers’ general questions and requests for information, • Review and coordinate the completion of customer questionnaires and surveys, • Gather and send documentation related to shipments as requested by the customer (i.e., commercial invoices, packing lists, certificates of material), • Assist customers with their requests for part information and documentation including drawings, SDS, technical data, etc. Work with the Quality Department to obtain any missing documentation, • Process customer returns and complaints. Work with internal departments to resolve issues, • Obtain forecasts from customers to understand their needs and ensure steady supply, • Work closely and communicate with the sales team to offer support and escalate any promising opportunities or issues, • Learn and understand our product line to assist customers that may need material information or an alternative item, • Update customer information and keep accurate records Education/Technical Certifications: • 2 years of customer service experience or equivalent added college, • Excellent attention to detail and ability to proofread, • Excellent communication and organizational skills, • Ability to multi-task and solve problems, • Organizational skills, • Administrative skills, • Computer skills, • Communication skills, • Collaboration skills, • Independent skills, • Analytical skills

Job Description Customer Experience Representative Hybrid Office Environment – Hauppauge, NY Office Who We Are United States Luggage Company is a 3rd generation, family-owned business, that owns and the industry leading brand, Briggs & Riley. At Briggs & Riley, we don’t just make luggage — we craft lifelong travel companions. Known for our iconic designs and our true lifetime guarantee, we set the industry standard for premium travel products. Now we’re looking for a Customer Experience Representative to be the voice of Briggs & Riley and deliver the exceptional service our travelers deserve. What We Offer At US Luggage, you can forge a career path that is based on you, your strengths, and ambitions. We thrive on innovation, creativity and most of all, family values. The average tenure of our team members is 10+ years, and as a 5-time winner of Top Workplaces on Long Island, our secret sauce is our culture and our core values. For our employees, it’s not just a job, it’s about making a significant contribution to the performance of our company. We are always looking to add talented individuals to our team who are curious, self-motivated and want to help us change the future of travel. Are you ready to begin your journey with us? What to Expect We are looking for a creative, detailed and passionate individual to join our world-renowned culture as a Customer Experience Representative. As a Customer Experience Representative, you’ll be the voice of Briggs & Riley, helping travelers worldwide with the service and support that reflect our premium brand. Your day-to-day may include: • Being the first point of contact for customers (primarily via phone, occasionally by email)., • Handling a high volume of inquiries during peak travel seasons., • Assisting with product questions, returns, and our iconic lifetime guarantee., • Referring customers to local repair facilities or directing them to our website/retailers., • Processing orders, tracking repairs, and resolving issues with accuracy and empathy., • Partnering with warehouses, retailers, and repair centers to ensure seamless solutions., • Reviewing and resolving backorders and open order reports., • You are highly organized and passionate about providing an exceptional customer experience, • You are a curious problem solver who loves to find solutions, • You have exceptional communication skills and like interacting with diverse teams, • You have a strong understanding of accountability by taking ownership of your actions and choices, • You’re open to new ideas, love a challenge, and realize that we all bring different strengths to the table, • 3+ years of telephone-based customer service experience, ideally with consumer good, • Passionate about helping people, with empathy, patience, and strong problem-solving skills, • Highly organized, detail-oriented, and able to manage multiple priorities with ease and sense of urgency, • Strong communication skills— especially over the phone, but also with polished written skills, • Previous experience working with or knowledge of luggage, handbags or similar travel products is a plus, • Previous experience working with parts and components is a plus, • Customer centric approach with the ability to adapt/respond to different types of customers, • Possess the ability to find creative solutions for customer issues, • Competitive salary plus bonus incentive, • Generous PTO, • 9 Paid Holidays, • Competitive health plan, including medical, dental, and vision, • Ancillary benefits including paid Short Term Disability and Life Insurance, • Voluntary Long Term Disability & Identity Insurance, • Flexible Spending Accounts, • 401K with company match, • Profit Sharing Plan, • Hybrid Work Schedule in Hauppauge Office, • Learning and development opportunities, • Fun team building events, • Employee Discounts, • $5,000 Employee Referral Bonus, • Scholarship Program for Employee’s children, • Family, • Keep your Commitments, • Whatever It Takes, • Respect & Dignity, • Smart & Steady, • Do the Right Thing, • Passion, Pride & Loyalty As a US Luggage team member, you will be part of our community efforts that are committed to giving back to the communities where we live, work and travel. We have a Spirit Committee focused on helping us to give back in such programs as: • Make a Wish Foundation, • Juvenile Diabetes Research Foundation, • Comfort Cases, • RewearAble Program with ACLD

Job Description WHO WE ARE VEG is a rapidly growing emergency company with hospital locations across the United States. Our mission is helping people and their pets when they need it most. We are revolutionizing emergency medicine with a "customer first" mentality and a true, employee-centric work environment. TALENT + CULTURE AT VEG At VEG, we want people and their pets to feel safe, secure, and valued; we want our employees to feel the same way. What we're aiming to achieve on the customer side is equivalent in nature to what we want for our employees: to have the best experience possible. With the highest NPS score in our industry, we're ready to ensure that VEG remains the place where the best and brightest in the emergency world not only want to work, but stay and grow. For our customers and their pets, we strive to find a way to say, "yes." We do the same and more for our teams. In fact, VEG is one of this year's nominees for INC Magazine's Best Places to Work! FOCUS The Customer Experience Coordinator's role in our hospital is to shepherd pet parents through their entire experience. Customer Experience Coordinators obsess over creating incredible experiences for our customers. Their goal is to over-deliver at every customer touchpoint while making their visit feel incredibly welcoming, engaging, and safe. This unique opportunity allows you the chance to be a part of this disruptive veterinary care environment and change the way veterinary medicine is done forever. WHO WE NEED A successful Customer Experience Coordinator is outgoing, personable, and thrives in chaos. You are incredibly strong verbal communicators and know how to read people quickly. You have high emotional intelligence and are organized and time-oriented. You are a natural problem solver and are obsessed with innovating. You're passionate about delivering impeccable customer experiences and conduct yourself professionally in both your demeanor and presence. You are humble, yet assertive and know how to drive results. You analyze your prior performance and the performance of your peers and are thoughtful in implementing change to perfect the customer's entire experience at VEG. WHAT YOU'LL DO Your Mission: Define the customer's experience through Service, Focus, and Participation. Service: • Answer incoming calls immediately and with a smile, • Manage incoming customer communications (email, text messages, phone calls), • Record call information accurately such, as referring vet information, • Ensure phone calls get transferred to a doctor quickly for anything medically related, • Stand & greet customers with warmth and urgency upon entrance to the hospital, announce their presence to the team, and get them checked in, • Monitor customer wait times and identify bottlenecks to improve the efficiency of our workflow to reduce future bottlenecks, • Offer them beverages or snacks, and find ways to deliver a unique and curated experience, • Listen to customers' needs with the intent to understand, • Take ownership of customer complaints, be empathetic, and work to resolve them quickly, • Anticipate any hiccups that might upset customers and get ahead of them to ensure business credibility and commitment to service, • Invite customers to provide feedback by completing a survey, • Collect and share positive feedback with the team, celebrate wins, and identify patterns in responses to improve our flow and efficiency, • Process payments, maintain the accuracy of customer's personal and financial records, as well as payment history and completion, • Accompany customers to the exit and thank them for trusting us with their pet's care, • Engage in conversations with customers while they are waiting, • Optimize customer satisfaction, wait time, and emergency room utilization by circulating the hospital and checking in with customers and the emergency care team, • Update or provide feedback to the nurses and doctors about customers needs, • Provide confidentiality and sensitivity around customer's personal and financial information and help them find the best financial solution to fit their needs, • Educate customers on end-of-life details such as cremation options, • Call/text customers 24 hours after their visit to follow up on their pet's care, • Ensure customers are invited to stay with their pet, • Identify creative opportunities for customer participation in a valuable and safe way, • Celebrate and capture special moments, with permission from the customer, • Create a personalized experience for the customer and their pet WHAT YOU'LL NEED: • 2+ years of experience in a customer service role, • Advanced proficiency in computer programs and practice management software, • Highly organized with strong attention to detail, • Ability to communicate with anyone and everyone, • Strong multitasking skills, • High emotional intelligence. You can 'read a room' and plan and act accordingly, • Adaptable and amenable in 'high stakes' environments, • A natural people pleaser, • Must present yourself with a professional and approachable demeanor WHY YOU SHOULD CHOOSE US Because emergency is all we do, so we do it best! We also offer: • Industry-leading‌ ‌compensation‌ ‌, • 401K w/ company match, • Health, Vision, and Dental Insurance, • Paid parental leave - 10 weeks of paid leave at 100% of regular salary, • Unlimited Continuing Education (C.E.) opportunities - we want to help you grow in your career!, • Flexible work schedules for a true work-life balance, • Something new every day - you'll never be bored in emergency medicine, • We build our hospitals from scratch. You'll be using all of the latest equipment and technology., • Generous employee pet discount, • Hospital stocked with fresh groceries and snacks, monthly and quarterly contests, quarterly hospital outings, company-wide retreats, etc!, • Referral rewards - tell your friends why they should come work for VEG too! VEG celebrates diversity and is committed to creating an inclusive workplace that represents a variety of backgrounds, perspectives, and skills. You've found the equal opportunity employer you are looking for. We can't wait to meet you!

Job Description About Company: Long Island Select Healthcare Inc. (LISH) is a comprehensive network of community health centers. We are a Federally Qualified Health Center (FQHC) that provides Article 16 and 28 clinic services at 8 locations across Suffolk County, New York. We are a multi-specialty healthcare provider caring for our community through Primary and Specialty Medical Care, Dental, Behavioral Health, Audiology, Physical Therapy, Occupational Therapy and Speech Language Pathology. We currently provide care to over 7,000 patients and have an annual operating revenue of $22m. LISH is a forward-thinking, community-oriented organization! We are a certified NYS Patient-Centered Medical Home, with a mission to make a difference in our community. Our unique offerings include a robust Chronic Care Management program, Telemedicine & Virtual Care services and integrated Primary & Behavioral Healthcare. About the Role: As a Medical Receptionist at Long Island Select Healthcare Inc., your main responsibility will be to provide exceptional customer service and administrative support to patients and healthcare professionals. You will play a crucial role in ensuring the smooth operation of the front desk and maintaining a positive and welcoming environment for all visitors. Your end goal is to contribute to the overall efficiency and effectiveness of the healthcare facility by efficiently managing patient appointments, maintaining accurate records, and facilitating effective communication between patients and medical staff. Minimum Qualifications: • High school diploma or equivalent., • Previous experience in a customer service or administrative role., • Excellent communication and interpersonal skills., • Proficiency in using computer systems and electronic medical records., • Experience working in a healthcare setting., • Knowledge of medical terminology and procedures., • Bilingual proficiency in English and Spanish., • Understanding and proficiency in healthcare insurance., • Certification in medical office administration or related field., • Greet and check-in patients, ensuring a warm and friendly welcome., • Schedule and confirm patient appointments, both in person and over the phone., • Collect and verify patient information, including insurance details and medical history., • Maintain and update patient records in the electronic medical records system., • Manage phone calls on a daily basis to coordinate care for patients. In this role, you will utilize your excellent communication and interpersonal skills to provide exceptional customer service to patients. Your ability to multitask and work in a fast-paced environment will be essential in managing patient appointments and maintaining accurate records. Proficiency in using computer systems and electronic medical records will allow you to efficiently navigate and update patient information. Additionally, your knowledge of medical terminology and procedures, if applicable, will enable effective communication with medical staff and patients. Attention to detail and organizational skills will ensure the accuracy and completeness of patient records and facilitate smooth operations at the front desk.

Job DescriptionWho We Are: At Diamond Braces, we believe in improving lives through healthier smiles. Our mission is to provide orthodontic care that is affordable, accessible, and delivered with amazing customer service—the 'AAA Experience.' We’re committed to making every smile count, and we live by our “No Smile Left Behind” philosophy. At Diamond Braces, your career growth is our priority. We provide continuous opportunities to learn, advance, and take on new challenges. As part of our team, you’ll have a clear path to success, with the support and resources you need to reach your professional goals while making a meaningful impact on our clients’ lives. Treatment Coordinator Are you the friendly, organized voice that brightens someone’s day? Join our front office team as a Treatment Coordinator and become the heart of our practice. From the first hello to daily coordination, you’ll help create a seamless, positive experience for every patient who walks through our doors. Essential Functions: • Educate Clients on Healthy Smiles: Help clients understand why a healthy smile is important by clearly explaining the long-term benefits of dental care. Make the treatment process exciting and easy to grasp., • Guide Through Treatment Choices: Support clients in making informed decisions by providing simple, clear explanations of their treatment options and the benefits they can expect., • Answer Questions: Use strong communication skills to respond to client inquiries, whether in person, over the phone, or via email, ensuring they feel well-supported and informed., • Manage Appointments Smoothly: Keep the schedule running efficiently by optimizing appointment times, reducing wait times, and maintaining a smooth client flow., • Greet Clients Warmly: Welcome every client with a friendly attitude, creating a comfortable and positive environment from the moment they walk in., • Provide Clear Information: Make sure clients have all the information and documents they need, showing transparency and commitment to their care., • Verify Insurance Details: Confirm clients' insurance eligibility, usage, and limitations. Follow up with them on their benefits and coverage as needed., • Support the Dental Team: Assist dentists and other team members as needed, ensuring the practice operates smoothly and efficiently., • Maintain a Clean Workspace: Keep your work area clean and safe, helping to prevent the spread of infection and protect the well-being of clients and staff., • Stay Flexible: Be ready to handle any additional tasks as needed, adapting to the changing needs of the practice. Benefits: * Highly competitive compensation. * Health, dental, and vision insurance. * 401(k) retirement plan with company match. * Paid time off and holidays. • Performance-based bonus opportunities., • Discounted orthodontic care for you and your family., • Loan assistance for dental assistant school and continued education (CE). Access to cutting-edge technology and world-class facilities. * A fun, inclusive, and supportive culture where your career can thrive. Job Type: Full-time Compensation: Pay range starting at $18.00 an hour; final offer will be determined by experience and qualifications. Job Location: In-person; local travel between offices may be required. Work Hours: Monday-Thursday (8:30 am - 6 pm or 9:30 am - 7 pm), Friday (8:30 am - 5 pm), Saturday (8:30 am - 4 pm)

Job DescriptionLong Island based coffee supplier, looking for a motivated individual who is: 1- An experienced coffee/espresso equipment technician. 2- A trainee for coffee/espresso equipment repair with mechanical skills and understanding of electrical and plumbing to work on coffee related machines and equipment.Our task as a service provider is to inspect, repair, and calibrate coffee and espresso equipment including brewing, grinding and dispensing systems for customers in Nassau and Suffolk counties. Additionally, we support new equipment installation as well as periodic preventive maintenance on existing coffee and espresso equipment. Technicians are expected to maintain customer relationships in assigned territories through on-time service and professional representation. Good written and oral communication skills is a must. Technicians will need to document their work efficiently and properly inform customers of the conducted service.You will be performing field service and in-shop repair work. This includes troubleshooting on-site repair, installation and calibration of equipment, and occasional deliveries, all utilizing a company provided vehicle. We will train you on the specific equipment that will be encountered in the field and all necessary tools will be provided. Elective health benefits and retirement plans are available. This is a full-time position with some overtime required/available. We provide recession proof job security in a time of uncertainty for multiple businesses. Job Type: Full-timeWork Location: In-personHours: · Monday – Friday, 8:00 AM to completion (typically 4:30-5:30 PM)· Occasional weekend and on-call service coverage required Qualifications:Mechanical experience necessary with any of the following:· Coffee equipment/appliances / plumbing / electrical / mechanical / HVAC / boilers or technical career schoolRequirements:· High school diploma or equivalent· Have electrical/mechanical and trouble-shooting experience· Highly motivated and self-starter· Must be able to work under minimal supervision· Must be able to handle multiple priorities· Must be able to provide a high level of quality customer service· Must be able to lift up to 70 pounds· Strong written and communication skills are helpful· Prior experience repairing and servicing coffee equipment including Bunn, Curtis, & Grindmaster is highly preferred but not necessary· Good people skills· Must have valid and clean driver’s license and own means of getting to work· Knowledge of the Long Island area geographically is a plus· Must be able to read/write/speak English & legally eligible to work· Bilingual is beneficial If you are a team player with hands on experience and are interested in a challenging opportunity with a world class coffee distribution team, this may be the opportunity you’re looking for. Compensation:Salary: $20-$28 per hour (depending on experience)Benefits:· 401(k)· 401(k) matching· Employee discount· Dental insurance · Health insurance· Vision insurance · Paid time off (sick/vacation PTO)· Company-paid vehicle and fuel, cell phone, training and specialty tools E04JI800te7d407scfv

Job Description Welcome to PatchitUP Drywall Repair! Are you an experienced Drywall Sales/Service Technician who takes pride in their craft? We are seeking skilled professionals who excel at their work and have a talent for selling their expertise to customers. If you have a proven track record in drywall repair and are passionate about delivering high-quality service, we want to hear from you! Service Areas Include: Suffolk County, NY Responsibilities: • Perform exceptional drywall repairs, ensuring a flawless finish and customer satisfaction., • Use your excellent communication skills to effectively sell our drywall repair services to customers, building trust and confidence in our expertise., • Maintain a clean and organized work environment, ensuring tools and equipment are properly handled and stored., • Manage your schedule efficiently, ensuring timely completion of assigned projects and meeting customer expectations., • Demonstrate a strong commitment to safety protocols and practices while working at customer sites., • Proven experience in drywall repair, with a keen eye for detail and excellent finishing skills., • Exceptional sales abilities to effectively communicate the value of our drywall repair services to customers., • A valid driver's license with a good driving record, enabling you to travel to customer locations., • Strong organizational skills to manage your schedule effectively and meet project deadlines., • Proficiency in using an iPad for documentation and job management., • A commitment to maintaining a safe working environment for yourself and others., • Company phone for business use., • Uniforms to maintain a professional appearance., • iPad for efficient job management and documentation., • Gas card for work-related travel expenses., • Commission on weekly revenue sold and collected. Note: Only candidates with prior experience in drywall repair and sales will be considered. Job Types: Full-time, Part-time, Contract Pay: $25.00 - $30.00 per hour plus commission Expected hours: 30 – 40 per week

Job Description At Broadgrid Technology, we value reliability, accuracy, and a steady dedication to service. We are seeking a detail-oriented Help Desk Technician who takes pride in solving problems carefully and thoroughly, while providing excellent customer support. In this role, you’ll be the dependable point of contact for Tier 2 service requests, incidents, and technical issues. You’ll work with patience and professionalism—whether over the phone, in person, or through remote connectivity software—to ensure clients feel supported and confident in their technology. Your careful approach will also ensure every request is entered into our ticketing system with accurate, complete details, supporting both immediate solutions and long-term reliability. You’ll also help manage the lifecycle of devices, including procurement, issuance, and replacement of computers and peripherals—always ensuring that equipment is working correctly and consistently for our customers. This role requires someone who values consistency, structure, and teamwork, and who takes satisfaction in maintaining systems that run smoothly and securely. Responsibilities • Provide Tier 2 technical support to end-users via phone, email, and remote tools., • Provide steady and reliable support for all aspects of the LAN/WAN environment and its security., • Support and oversee backup and recovery systems to ensure business continuity., • Maintain company assets (physical and virtual) with accuracy and care., • Monitor and upkeep multiple production and development environments., • Provide structured support to end users through our ticketing system., • Ensure system reliability and uptime through careful planning and testing., • Recommend thoughtful system upgrades and improvements., • Manage software installations, updates, and patches using structured automation., • Coordinate with trusted 3rd party vendors for additional troubleshooting support., • Troubleshoot and maintain printers and related hardware., • Minimum 2 years of experience in IT support or related role., • Strong knowledge of the Microsoft stack (Windows, Server, SQL, Dynamics, Hyper-V)., • Experience managing Office 365 Environments., • Exposure to automation and scripting (PowerShell)., • Ability to multi-task carefully while working as part of a collaborative team., • Outstanding customer service skills with a steady, patient approach., • Excellent technical documentation and written communication skills., • Experience with remote connectivity technologies such as Citrix, VMware View, Team Viewer, VNC, and Microsoft Remote Desktop., • Experience with ConnectWise and Automate (required)., • CompTIA A+ certification preferred, • Flexible hours are required, with the understanding that some workdays may exceed regular hours and occasional weekend or holiday work may be necessary., • Supportive, team-oriented environment where accuracy, consistency, and reliability are highly valued.

Job Description The Help Desk duties which may include, but are not limited to: Providing outstanding customer service for Tier 1 service requests, incidents, and problems reported by Clients. The Technician will troubleshoot and resolve technical and procedural issues in an efficient and timely fashion over the phone, in person and through remote connectivity software. Help requests will come from our clients through email, phone calls, or the help desk system. The Help Desk Technician will ensure that all Service Desk requests, incidents, and problems are entered into ticket tracking system with accurate, detailed information. This position is also responsible for procurement, issuance, tracking of new and/or replacement computers/peripheral devices for customers as needed, ensuring replacement device is working properly. Must be able to work flexible hours with the understanding that workdays can be in excess of normal hours and some weekend and holiday work may be required. Responsibilities: • Help Desk or Service Desk experience, • Fundamental Client Network configuration and troubleshooting using TCP/IP over Ethernet, Wireless Networking and WAN, • Printer installation, maintenance, and troubleshooting, • Installation, management, and support of Malware removal tools (anti-virus, anti-spam), • Maintenance and upgrades of desktop PCs, thin clients, peripherals, laptops and the software that they contain Provide hardware and software technical and procedural support to external clients, • Knowledge and hands-on experience with the following: Operating Systems: Windows 2008/2012 Server, Windows XP/7, and Windows 8.1., • Windows Server Activate Directory Experience (Create, Edit and Delete Users Accounts, Unlock Account, Group, Permissions), • Microsoft Exchange Knowledge, • Working knowledge of remote connectivity technologies such as Citrix, VMware View, Team Viewer, VNC and Microsoft Remote Desktop Required Experience and Qualifications: • Associate’s degree or currently enrolled in a IT related degree program; experience may be substituted for education, • Entry Level with 1-2 years’ Experience in related field, • Effective customer service, and verbal and written communication skills Strong organizational and analyzing skills, • Ability to work independently and as part of a team, • Professional attitude, self-motivated, strong work ethic and the ability to work in a fast-paced and dynamic environment, • Be committed to Ozkar Services mission, and be willing to go above and beyond, • Ability to be “on call" and “on standby" in relation to the workload, • Ability to complete on-the-job and/or classroom training in order to remain competitive in Information Technology field., • Working Knowledge on Ticketing System ConnectWise and Management Console LabTech, • Must be able to Multitask in stressful office environment, • Technical Certification Requirements: Comp-TIA A+, Comp-Tia Network +, Microsoft MSCE, Cisco CAN Work Environment: • Employee must be able to travel to other work sites as required, • Must be able to lift 75 lbs

Job DescriptionBenefits: • 401(k) matching, • Bonus based on performance, • Competitive salary, • Free food & snacks, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development *This is not an entry level position. You must have real experience and will be expected to be productive from the beginning. Duties and Responsibilities (not comprehensive of all tasks) Diagnose and resolve IT related hardware, software, and network issues Configuration and installation of new IT equipment at client locations Installation, setup, and support of VoIP systems Configure user accounts in Active Directory, O365 and other applications Track customer issues and resolutions in our ticketing system Proactively monitor, manage, and support client networks Perform software and hardware updates and maintenance Investigate security breaches and vulnerabilities Collaborate with other team members to solve complex issues Recommend hardware and software improvements to clients Monitor data backups and perform file restorations or disaster recovery Rebuild/re-image computers and transferring/saving user profiles and data Resolve virus and malware issues VPN setup and troubleshooting Backup/Restoration and Disaster Recovery Requirements and Qualifications At least 2 yrs. experience in an IT support related position ConnectWise and MSP experience +++ Cisco and Meraki experience +++ Thorough knowledge of Windows 10 and Mac OS X Cybersecurity experience or certification a plus, but not required. Familiarity with mobile devices such as iPhones, iPads, Android, etc. Prior knowledge of service ticketing systems Experience installing firewalls, routers, switches, IP cameras, phone systems and wireless access points Running and terminating low voltage wiring (Cat cable, RJ45, RJ11) Professional attitude and appearance Ability to lift/push/pull up to 50lbs and maneuver around close quarters equipment locations Availability during weekday business hours and a rotating on-call schedule, if needed Must have a reliable vehicle and be available to travel within an assigned geographical region Desired Qualities and Skills Strong troubleshooting and critical thinking skills Ability to multitask, prioritize, and manage time efficiently Excellent verbal and written communication skills Self-motivated with the ability to work in a fast-paced environment Why work here We offer a great opportunity to learn and be exposed to many different facets of the IT landscape. Our technicians are not pigeonholed into a narrow field of support. All our technicians are expected to be able to support every service we offer. Training is encouraged as well as use of our in-house lab to further broaden their knowledge.

Job Description Field Technician Flash Fire Dynamics is a Long Island-based HVAC controls contractor and IT-managed service provider. We are currently offering a variety of positions to help grow our family. We are looking for experienced technicians with at least two years of experience in the IT or HVAC controls industry, with a strong comprehension of either IT systems and networks, or automated control systems and logic programming (Ladder, FBD, structured text). If you have strong skills in drafting programs like Microsoft Visio or AutoCAD, or other creative suites, or you’re an HVAC mechanic, we encourage you to reach out as well. This is a field technician role. You’ll drive to customer sites to perform work (a gas card is provided for your vehicle). You’ll interact with on-site customer representatives, such as office and facility managers, so strong people skills are a must. We also build control panels in our shop, so some in-office work at our Bohemia location is expected. We offer paid time off (PTO), sick time, and holiday pay. We also expect to introduce medical and 401(k) benefits in late 2026 or early 2027, based on employee needs and requests. Base Expectations (Applicable to Both Controls & IT Tracks) • Ability to handle physical workload, • Familiarity with wiring diagrams, • Network wiring and terminations/management (Ethernet, structured cabling, etc.), • Service and installation of technical systems on customer sites, • Basic troubleshooting and problem-solving skills, • Service and installation of building automation systems (HVAC, lighting, air quality monitoring, etc.), • DDC and PLC systems (Direct Digital Controls & Programmable Logic Controllers), • Logic programming (for controllers/sequences), • Graphical user interface programming (for control system dashboards), • Network wiring and terminations for building protocols such as BACnet, LON, OPC, etc., • On-site and remote PC management and helpdesk support, • Entra (Azure) and on-premise domain networks, • Virtual machines (VMware, Hyper-V, etc.), • Microsoft 365, Exchange Online, and On-premise management, • Email security, • Mobile device management (MDM), • VoIP phone systems

Job Description Established in 2020, Pink’s was born out of the desire to bring dignity back to the blue collar service industry. Tired of the stigma of workers showing up late or saying they would fix something that they never got around to, Pink’s is here to change the narrative by bringing back the days of knowing and trusting the people working on your home or business. Pink’s is founded on the idea of world class service at a fair price and our Brand Promise is to be The Best Houseguest Ever. If you possess a passion for delivering unparalleled customer service and desire to be part of a company with a remarkable culture, we look forward to meeting you! We are looking for a General Manager to join our world-class team. The GM plays a pivotal role in our business. They are the culture carriers and the face of window cleaning in our community. Responsibilities will include, but are not limited to: • Handle scheduling, direct client communication, including phone, text, and email., • Estimate projects., • Send out quotes and accompany potential clients on property inspections., • Upsell additional services to ongoing projects/customers., • Once a client accepts, schedule the job., • Hiring, firing, and labor scheduling., • Follow-ups with clients post-service for quality assurance., • Build strategic relationships with homeowners, restaurant managers, and local businesses., • Network and promote Pink’s., • Ensure safety compliance in van operations., • Proven sales and leadership experience., • Hospitality experience is a plus., • Exceptional communication and customer responsiveness., • Ability to learn and work independently in a fast-paced environment., • Self-motivated., • Superb time management, prioritization, and organizational skills., • Detail-oriented, dependable, and reliable. Check us out online at Pinkswindows.com Job Type: Full-time Benefits: • Health insurance, • Paid time off, • Deer Park, NY 11729: Relocate before starting work (Preferred) Work Location: Hybrid remote in Deer Park, NY 11729

Job DescriptionPosition Overview We’re seeking a motivated and enthusiastic Marketing Events Intern to join our Bohemia-based team. This role offers hands-on experience in event marketing, brand promotion, and community engagement. You’ll support the marketing department in preparing, setting up, and representing our brand at weekend events—fairs, expos, and community gatherings across Long Island. Key Responsibilities • Represent Rapid Home Service Group at weekend marketing events (Saturdays or Sundays), • Collect attendee contact information (emails, phone numbers) for lead follow-up, • Engage with the public and answer basic questions about our services, • Assist with light event prep during the week (organizing signage, materials, giveaways), • Currently pursuing or recently graduated in Marketing, Communications, or a related field (preferred but not required), • Outgoing, approachable, and confident speaking with the public, • Strong communication and interpersonal skills, • Ability to commit to weekend event hours (must have reliable transportation), • Organized and detail-oriented, • Real-world experience in marketing and event promotion, • Exposure to brand building and customer engagement strategies, • Mentorship from experienced marketing professionals, • The chance to build your resume while connecting with homeowners across Long Island Schedule & Pay, • Part-time, event-based role averaging ~6 hours per week, • Events primarily on Saturdays or Sundays, with ~1–2 hours of prep during the week, • Paid $100 per event (flat rate)

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Flexible schedule, • Health insurance, • Paid time off, • Competitive Compensation, • Great Work Environment You will be working closely with Patients and Employers to collect the pertinent information/documentation that was not collected at the time of service as well as contacting the Insurance Companies for verification/billing and follow up. The ideal candidate has excellent attention to detail, strong customer service skills, and is comfortable spending much of the day on the phone and computer. Responsibilities include: 1. Contacting Patients and Employers for Insurance Information, 2. Submission of Billing to Insurance Companies or Employers, 3. Follow-up with Insurance Companies on billed claims for processing and payment, 4. Follow-up with Employer on billed claims for processing and payment, 5. Follow-up with Worker's Compensation Board for decisions and complaints, 6. Appeals on underpaid claims, 7. Review of paid claims to ensure the NYS Fee Schedule is processed, 8. Minimal Fee Scheduling and Billing Claims/Resubmits, 9. Contacting Patients/Attorneys for AOBs/NF Applications. Qualifications • Strong customer service skills, • Previous experience with medical coding or billing desired, • Strong organization skills, • Excellent attention to detail, • Ability to work independently, • Bilingual a Plus (English/Spanish)

Job Description Description We are seeking a motivated and detail-oriented Marketing Research Intern to join our team. This role will focus on generating leads and supporting business growth by researching potential new accounts and initiating contact through cold calling. As an integral part of the marketing and sales department, the intern will gain hands-on experience in lead generation strategies and sales techniques while contributing to the overall success of the team. This is a part time, year-round position, current college business students and recent graduates are encouraged to apply as well as those looking for good part-time work including returnees. Phone and/or customer service experience a plus. 12 - 30 hours per week will be available. Must be available to work in the office at least 2 days a week, between 9 am - 5:00 pm and shifts are generally 4 to 6 hours in length. This is a great opportunity to make money, build your resume and learn in a thriving business environment. Key Responsibilities: • Conduct thorough market research to identify potential new accounts and business opportunities., • Build and maintain a database of prospective clients, including contact information and relevant details., • Initiate outbound cold calls to introduce the company’s products and services, identify decision-makers, and establish relationships., • Qualify leads to determine their potential for further engagement by the sales team., • Collaborate with the sales and marketing teams to develop effective outreach strategies., • Track and report on outreach progress, lead generation efforts, and outcomes., • Assist in updating CRM systems and maintaining accurate records of all interactions., • Support marketing campaigns and initiatives related to lead generation., • Provide input and reports on strategies to enhance lead conversion. Required Skills and Qualifications: • Currently pursuing or recently completed a degree in Marketing, Business, Communications, or a related field., • Excellent communication and interpersonal skills, with a professional and confident phone demeanor., • Strong research and analytical abilities to identify and assess new business opportunities., • Self-motivated, proactive, and able to work independently with minimal supervision., • Familiarity with CRM systems and lead generation tools is a plus., • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and comfortable learning new software., • Detail-oriented with strong organizational and time-management skills., • Willingness to learn, adapt, and take on new challenges in a dynamic environment. Preferred Qualifications: • Experience in sales, telemarketing, or customer service is a plus., • Hands-on experience in marketing and sales within a leading tactical and outdoor company., • Mentorship and training from experienced professionals in the field., • Opportunities to develop key professional skills, including research, sales, and communication., • A collaborative and supportive team environment.