Trabajos customer service support en Kingston, New York - Page 2Crear alertas

Job DescriptionDescription: Valor Healthcare is looking for a passionate Registered Nurse to join our team at the (location) Community Based Outpatient Clinic (CBOC) in Kingston. In exchange for your dedication and experience, we are proud to offer a competitive salary, excellent benefits, generous time off and a weekday schedule. About Valor Healthcare Valor Healthcare is a veteran- and physician-led provider of healthcare services for deserving, resilient patriots – including those who serve or have served in the military as well as those who devote their careers to government service. We aim to deliver high-quality care in a way that upholds the health of our nation’s greatest asset: its people. Valor works hard to earn the trust of those who have faith in us to care for them with respect and through methods that lead to superior clinical outcomes. Valor is different because of our people · Our leadership team is comprised of veterans, clinicians, and business leaders dedicated to providing exceptional care and world-class patient experience. · Many of our colleagues have patriots in their families or are patriots themselves, building a company culture and commitment to customer service that is second to none. Position Overview As a Registered Nurse with Valor, you will assist practitioners with patient care, physical examinations, and ancillary tests, as well as perform a variety of clerical duties. You will use the nursing process and evidenced based practice to collaborate with the core PACT Team (Primary Care Provider, LPN/LVN and Medical Assistant) and expanded PACT Team, including family/ caregiver, VA, and community-based services involved in developing the patient care plan. Core Responsibilities • Actively assists practitioners with patient care, physical examinations and ancillary tests., • Practice specialized skills in patient assessment., • Triages unscheduled patients requesting care., • Acts as point person within PACT Team., • Assists in co-managed care collaboration with non-VA providers, and facilities., • Provides patient and family health education with a focus on self-management, prevention, and wellness., • Monitors VA discharge list and contacts patients for follow up., • Maintains confidentiality of veterans’ data and information., • Complies with all VA and company training requirements., • Consults as permitted by VAMC., • Fulfill compliance requirements of the Office of Inspector General (OIG), Joint Commission(JC), Environment of Care (EOC) oversight, lab compliance and other related items., • Remain focused on achieving excellent clinical outcomes through the specified VA guidelines., • Must provide excellent customer service to each veteran, both in person and over the phone, as well as to fellow colleagues and clinic visitors., • Participate in the clinic’s outreach events to help support the clinic’s enrollment initiatives., • Support patient enrollment and retention in appointments, follow-up visits or nurse visits., • Embrace and support new initiatives, whether clinical or operational.Requirements:, • Bachelor of Science in Nursing (BSN) required; if VA contract allows, may be Associate Degree RN., • Minimum 2-3 years’ experience as a registered nurse in a related primary care or ambulatory care setting; government healthcare environment preferred. Specific requirements could vary based on individual VA contract., • Must be credentialed and remain in good standing through the Veterans Health Administration (VA)., • Must comply with and maintain all requirements for a valid, unrestricted license in the state of desired employment, or in any U.S. state or territory, depending on VA contractual requirements., • Current certification in Basic Life Support (must be renewed periodically as specified by the certifying agency – e.g., AHA valid for two years) and in ACLS as specified by individual VAMC contract, • Proficiency in written and spoken English., • Strong computer skills, including EMR experience, • Energetic and optimistic demeanor, • Strong service mentality and a focus on achieving all aspects of defined service standards, • This is considered a safety sensitive position. For ADN/BSN programs the two accepted accreditation agencies are: Accreditation Commission for Education in Nursing (ACEN) Commission on Collegiate Nursing Education (CCNE) Final compensation will be based on relevant factors including work experience, skills, certifications, and internal equity. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.

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Customer Service Representatives on our billing team are vital to our mission, providing the product knowledge and account support that our customers rely on. Empathizing with customers while accurately addressing their billing needs and meeting our high customer service standards. Communication, or

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