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  • Quality Control Specialist
    Quality Control Specialist
    2 days ago
    Full-time
    East Bronx, The Bronx

    About the Company: Founded in 2008 by Ross Sapir, Roadway Moving is built on the core principles of accountability, kindness, generosity, and dedication. These values drive a culture of excellence, where our people—not just our trucks—set us apart in a crowded industry. We believe in investing in both our employees and our clients, fostering an environment rooted in respect, urgency, clear communication, and appreciation. At Roadway, we don't just move boxes, we move lives, and we do it with a commitment to making the experience remarkable for everyone involved. We are seeking a detail-oriented and customer-focused Field Quality Control Specialist and a Lead to ensure the highest standards are upheld on residential moves throughout the tri-state area. This role is responsible for visiting job sites, evaluating crew performance, and ensuring that all moving operations meet company expectations, safety standards, and client needs—particularly with high-profile clients. Key Responsibilities: • Conduct on-site inspections of packing, loading, unloading, and overall move execution, • Ensure all work meets company policies, customer expectations, and safety regulations, • Monitor crews in real time, offering support and resolving issues as they arise, • Deliver constructive feedback and on-the-spot coaching to moving crews, • Provide exceptional customer service and de-escalate issues professionally when needed, • Serve as a key point of contact for clients during move execution, especially high-profile individuals, • Maintain accurate records of job visits, client feedback, and quality metrics, • Collaborate with dispatch and operations to address issues and improve processes, • Identify recurring problems and recommend improvements to training or procedures, • Support new crew member training on quality standards, safety, and professionalism, • Generate reports if and when needed on the field performance Qualifications: • Prior experience in quality audit the moving industry, consumer service, or hospitality is needed, • Moving experience is required, • Strong customer service skills; ability to remain calm, courteous, and solution-oriented, • Must be comfortable dealing with high-net-worth and VIP clientele, • Clean driving record and valid driver's license (company vehicle provided), • Excellent communication skills (verbal and written in English), • Proven ability to assess team performance and give effective feedback, • Physically able to be on-site, including walking, lifting, and evaluating loading processes, • Strong organizational and problem-solving skills, • Strong attention to detail, • Tech-savvy and comfortable with basic reporting tools and mobile communication Salary depends on the level of role and experience: $23/h - 35/h This role may be filled at the Specialist or Lead level depending on experience and demonstrated capability. Note: The above description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. All personnel may be required to perform duties outside of their normal responsibilities due to the nature of work performed to accomplish Roadway Mover's mission. Roadway Movers, Inc. is proud to be an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Roadway Movers, Inc. makes hiring decisions based solely on qualifications, merit, and business needs at the time.

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  • Cell Phone Technician/Store Manager
    Cell Phone Technician/Store Manager
    2 months ago
    Full-time
    Prospect Lefferts Gardens, Brooklyn

    Overview Join our dynamic team as a Cell Phone Technician and Store Manager, where you'll lead the charge in providing top-tier mobile device repair and exceptional customer service. This role combines technical expertise with leadership, empowering you to troubleshoot, repair, and optimize a wide range of smartphones and tablets across various operating systems. As a store manager, you'll also oversee daily operations, motivate your team, and ensure an outstanding shopping experience for every customer. If you're passionate about technology, thrive in a fast-paced environment, and enjoy guiding others to success, this is the perfect opportunity to elevate your career! Duties Diagnose and repair smartphones, tablets, and other mobile devices across Android, iOS, macOS, and Windows platforms using hand tools and soldering techniques. Perform software troubleshooting to resolve operating system issues, app conflicts, and connectivity problems on various mobile devices. Utilize schematics and technical manuals to identify hardware faults and execute precise repairs on computer hardware components. Provide exceptional technical support to customers both in-store and through field service visits, ensuring quick turnaround times. Manage daily store operations including inventory control, sales transactions, and customer relations to maximize sales performance. Lead the team by training staff on device repairs, troubleshooting procedures, and customer service excellence. Maintain detailed records of repairs performed, parts used, and troubleshooting steps for quality assurance. Experience Proven experience repairing mobile devices such as smartphones and tablets with knowledge of Android, iOS, macOS, and Windows operating systems. Skilled in soldering small electronic components and using hand tools for delicate hardware repairs. Strong analysis skills to diagnose complex software issues or hardware failures efficiently. Familiarity with schematics, technical manuals, and equipment repair procedures for mobile devices and computer hardware. Previous retail sales experience with a focus on customer support in a fast-paced environment preferred. Ability to perform field service repairs at customer locations when necessary. Excellent communication skills combined with a passion for technology innovation. Join us to be part of a vibrant team dedicated to delivering cutting-edge solutions while fostering your growth as a leader in the tech retail space! Pay: $850.00 per week Work Location: In person

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  • Immediate Hire! CSR- Customer Sales Representative
    Immediate Hire! CSR- Customer Sales Representative
    2 months ago
    $20–$30 hourly
    Full-time
    Secaucus

    Customer Sales and Service Representative Full-Time | In-Person | North Jersey Location: North, NJ and surrounding areas We do not participate in door to door sales IN-PERSON OPPORTUNITIES ONLY Applicants must be able to reliably commute to and around the North Jersey area. Are you a people person who thrives in a fast-paced, relationship-focused environment? Whether you’re seeking your first career opportunity or looking for a change, this is your chance to join a rapidly growing sales and marketing team with real career growth potential. At Vivacity Management, we represent major clients across industries the telecommunications industry. Our sales team works face-to-face with customers to promote client products and services, provide tailored solutions, and close sales—all while gaining hands-on experience in customer service, sales, and brand representation. What You’ll Do: • Interact with customers to promote and sell products, • Use CRM systems to track and manage customer interactions, • Profile accounts, handle objections, and offer effective solutions, • Present the value of services clearly and confidently to potential and current customers, • Build lasting relationships with clients and teammates Who We’re Looking For: • Strong communication and customer service skills, • Coachable and eager to learn new skills, • Reliable and able to work weekends, • Tech-comfortable with basic computer and CRM systems, • Adaptable and solution-oriented, • Organized, self-motivated, and team-focused Why Join Our Team: • Bonus incentives and performance rewards, • Personal and professional development programs, • Community involvement and philanthropy opportunities, • Team events including organized sports leagues and networking outings, • Real growth potential – with paths into leadership and management, • Uncapped Commission, • W2- Weekly Guaranteed Pay, • $600-$2000 Ready to start your career with a company that invests in you? Apply today and discover what’s possible with Vivacity Management.

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