377 Best customer service tech Jobs in New York, NY (April 2025)

Responsibilities: As an Operations Manager, you will be the face of the store and take full ownership of responsibilities including:  Delivering high levels of customer satisfaction, retention, and store growth  Ensuring store cleanliness and proper function of all amenities (carts, folding tables, TVs, etc.)  Enforcing safe practices and managing emergency situations (fires, floods, weather)  Monitoring and maintaining security systems (alarms and surveillance)  Conducting regular inventory checks and maintaining strong visual presentation of products  Addressing equipment issues immediately; performing minor repairs as needed  Training employees in retail sales, customer service, and upselling techniques  Monitoring and minimizing operating costs (equipment selection, detergent use, card system, etc.)  Accurate and timely reporting; immediately notifying District Manager of discrepancies  Overseeing daily operations across up to 4 laundromat locations  Managing employee schedules, timesheets, payroll, vacations, and sick days  Operating and troubleshooting POS system (Cents), including system updates and sales accuracy  Managing vendor relationships, utility bills, and invoices  Create training materials (English/Spanish); onboard and train new hires  Maintaining VTM machines, handling network outages (Spectrum/Verizon), and providing tech support as needed Qualifications:  Prior experience in a managerial role within a laundromat or similar retail/service environment preferred  Spanish-speaking ability is strongly preferred  Strong leadership, communication, and multitasking abilities  Proficient in POS systems, spreadsheets, and vendor coordination  Experience with employee scheduling, HR duties, and payroll management  Tech-savvy and comfortable with troubleshooting minor equipment or software issues

Welcome to QQ Nails & Spa ✨ The best and top-rated NYC local wellness nail care brand since 2006! Join our new team in Bayside, Queens! 🚨Apply Whether you are a seasoned professional or an up-and-coming artist, we offer the perfect platform to help you grow your skills and clientele. We also provide learning and development opportunities to support your nail tech career. Why You'll Love Working With Us: ✅ Competitive Pay Structure: -Guaranteed $16.50+/hour base - service commission structure - 100% kept tips - High foot traffic location—opportunity to build your clientele We're Looking For: ✦ NY State nail technician license (or working towards it) ✦ 1+ years professional experience in the nail industry ✦ Passion for nail art trends and sanitation standards ✦ Customer service superstar mentality ✦ Ability to build and maintain relationships with clients to encourage repeat appointments ✦ Multi-language speakers welcome

Are you a skilled and passionate nail technician or pedicure specialist looking for an exciting opportunity? We are opening a modern, upscale nail bar in Harlem and are looking for 10 talented techs to join our team! Positions Available: ✅ Nail Technicians (Acrylic, Gel, Nail Art) ✅ Pedicure Technicians (Luxury Spa Pedicures, Foot Care) What We Offer: ✨ A brand-new, stylish salon in the heart of Harlem ✨ Competitive commission-based pay + tips ✨ A supportive and professional work environment ✨ High foot traffic—opportunity to build your clientele ✨ Flexible scheduling options Requirements: ✔️ Licensed Nail Technician in NY (or working towards it) ✔️ Experience in acrylics, gel, designs, and pedicures preferred ✔️ Passion for beauty and customer service ✔️ Strong work ethic and positive attitude

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Clara Barber

Licensed Barbers (North Williamsburg) (Williamsburg, Brooklyn)

1 month ago

Full-time

New York

Shop Vibe: We're looking for Experienced Barbers to join our busy, family run shop right in the heart of Williamsburg, Brooklyn. Here, creativity meets the vibrant streets of the city, where every haircut is not just a service, but a story. Responsibilities: Hair Mastery: Cutting, shaving, and styling for the best clientele in the city. Our clients are the heartbeat of the neighborhood. Clean & Chill: Keep your station as fresh as your cuts. Sanitize tools, vibe out, and maintain that community space vibe. Product Pusher: Share your knowledge by recommending products that keep our community looking sharp. Tech-Savvy: Use our slick salon software to manage your appointments and hustle your way to success. Requirements: Proven Skill: You need to have your barber or cosmetology license and be ready to show off your skills on Brooklyn’s finest heads. Service with a Smile: Your customer service game needs to be on point because here, everyone's family. Self-Starter: We’re all about that commission-based life. If you're ready to grind out haircuts and be your own boss, this is your spot. Why This Shop? Prime Location: We’re set in one of the most affluent neighborhoods, tons of walk in traffic to build your book. No Drama: Forget politics and difficult managers. We keep it simple and focus on what matters – the craft and the community. Family Atmosphere: Here, it’s all about respect, collaboration, and good times. Are You Ready? Are you the Barber with the skills, the hustle, and the heart to join a new shop in a prime Brooklyn location? Then we want to talk to you. Join us, where you can carve out your success on commission, make your mark, and enjoy the ride with the coolest crew in Brooklyn. Ready to level up? Let’s connect.

Job Description Role Overview: About Us: Mtech Distributors is a leading nationwide provider of POS systems, payment processing solutions, ATM services, and back-office technology. We deliver white-glove service in a fast-paced, ever-evolving environment, supporting small businesses with best-in-class products like SuperSonic POS, Userve POS, and Figure POS. Position Overview: We’re seeking a full-time Technical Support Specialist to join our support team. This position is primarily based at our Brooklyn office, five days a week, with occasional field visits (1–2 days as needed) to assist with installations, training, and on-site support. No prior experience with our systems is necessary — we’ll provide full training. We’re seeking someone tech-savvy, reliable, and motivated, who can communicate clearly, solve problems with confidence, and bring positive energy to the team. What You’ll Do: Provide customer support via phone, chat, and email — acting as the front line of Mtech for our diverse client base. Troubleshoot POS systems, payment terminals, networking, and wiring issues. Configure basic networking settings (IP/static IPs, firewall adjustments, port forwarding, etc.). Assemble, test, and manage POS equipment and maintain organized inventory. Travel to client sites to install systems and train users (occasional light physical labor and ladder use required). Participate in occasional out-of-town, same-day-return service visits (travel expenses covered). What You Bring: Strong written and verbal communication skills. A friendly, patient, and problem-solving mindset. Basic understanding of IT concepts — IP addresses, routers, wiring, etc. Familiarity with Microsoft Excel. A valid driver’s license and reliable vehicle. Ability to lift up to 50 lbs. and perform light fieldwork as needed. Team-player attitude and a willingness to learn. Position Details: Job Type: Full-time Hours: Up to 40 per week (weekend rotation required) Location: Based in Brooklyn, NY – local travel required Benefits: Competitive pay Paid vacation time Year-end bonus Long-term growth opportunities Friendly, fast-paced work environment

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WeThrive

Part-Time Sales Development Representative for Edtech Company

Location: REMOTE About Us We are a growing EdTech company that provides out-of-the-box youth entrepreneurship training curriculum and seed funding to schools, community-based organizations, and city agencies nationwide. Our mission is to empower educators and organizations with tools that enhance student learning and engagement and catalyze economic leadership. Job Overview We are looking for a part-time Sales Development Representative (SDR) to join our team and help us expand our customers. The SDR will be responsible for managing communication with prospective customers, setting up sales calls via phone and Zoom, and nurturing relationships with key stakeholders in the education and nonprofit sectors. This is an excellent opportunity for a results-driven, self-motivated individual who is passionate about education and technology and wants to work in a dynamic, mission-driven environment. Key Responsibilities Lead Generation: Conduct outbound outreach via email, phone, and LinkedIn to engage decision-makers. Qualifying Leads: Assess prospects’ needs, budget, and interest level, and schedule discovery calls. CRM Management: Accurately log all interactions and track prospect engagement in our CRM system. Follow-Up: Nurture relationships with leads through consistent communication and valuable content. Collaboration: Work with our team to refine outreach strategies and ensure a smooth handoff of customers to our Customer Success Manager. Who You Are Sales-Driven: You have a passion for connecting with people and are motivated by meeting goals. Strong Communicator: You’re comfortable engaging with stakeholders via email, phone, and video calls. Organized & Detail-Oriented: You can manage multiple leads at different stages of the sales funnel. Tech-Savvy: Comfortable using CRMs (Copper, Pipedrive, Hubspot or Salesforce), LinkedIn Sales Navigator, and email automation tools. Self-Starter: Able to work independently and manage your time effectively in a remote environment. Qualifications 2+ years of experience in sales, business development, or customer outreach (preferably in EdTech, SaaS, or education services). Familiarity with K-12 schools, community-based organizations, or government agencies is a plus. Strong written and verbal communication skills. Experience with CRM tools and sales engagement platforms.

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