Customer Service jobs in Burbank, California - Page 2Crear alertas

A company is looking for a Customer Service Supervisor to manage a team of Customer Service Representatives in a remote setting. Key Responsibilities Manage and develop a high-performing team through coaching and training Analyze customer service data and reports to improve service quality and pr

A company is looking for a Trilingual Mandarin/Cantonese Customer Service Representative.Key Responsibilities Answer incoming calls and respond to inquiries from consumers regarding healthcare coverage Process applications and changes for health care coverage, including eligibility determinations

A company is looking for a Remote Customer Service Representative who must reside in New York. Key Responsibilities Assist customers with billing inquiries and concerns Document and input account information accurately into the client system Provide detailed explanations of account status and in

A company is looking for a Remote Customer Service Representative who must reside in New York. Key Responsibilities Assist customers with billing inquiries and concerns Document and input account information accurately into the client system Provide detailed explanations of account status and in

A company is looking for a Customer Service and Sales Representative.Key Responsibilities Respond to customer interactions regarding billing, policy coverage, and policy changes through multiple contact channels Accept ownership of requests to ensure complete customer satisfaction Build relation

Key Responsibilities Manage the end-to-end revenue recognition process, ensuring compliance with ASC 606 Collaborate with cross-functional teams to evaluate contracts and revenue implications Lead technical accounting assessments and support the Corporate Consolidated audit Required Qualificati

Key Responsibilities Lead client meetings for financial reviews and present financial reports Compile and analyze financial information for client organizations and manage the monthly close process Provide leadership and mentorship to the accounting team while managing client engagements and mai

A company is looking for a Bilingual Customer Service and Sales Representative.Key Responsibilities Respond to customer interactions regarding billing, policy coverage, and policy changes through various contact channels Accept ownership of customer requests to ensure complete satisfaction and pr

Key Responsibilities Meet with clients for financial reviews and present financial reports Compile and analyze financial information and assist in operational best practices Manage client engagements, ensuring quality service delivery and mentoring the accounting team Required Qualifications

A company is looking for a Mental Health Customer Service Representative (Remote).Key Responsibilities Coordinate testing services for patients by reviewing documentation and working with healthcare providers Communicate with patients regarding insurance coverage benefits and testing information

A company is looking for an EBT Customer Service Agent (REMOTE). Key Responsibilities Handle inbound calls with professionalism, empathy, and efficiency Assist callers with application completion and status questions Accurately enter and document information in multiple systems Required Qualifi

Key Responsibilities Assist customers with inquiries regarding health plans and coverage Address and troubleshoot customer issues while ensuring high satisfaction Provide information about products and services through various communication channels Required Qualifications Must be at least 18

A company is looking for a Customer Service Agent (Email).Key Responsibilities: Check orders in Shopify and provide real-time tracking for orders Utilize FareHarbor to manage ticketing processes and customer reservations Answer plant care and product questions using the website's resources Requ

Key Responsibilities Schedule patients for various appointments through inbound and outbound calls Build relationships with patients and assist with inquiries or routing to appropriate teams Maintain compliance with patient data and insurance verification processes Required Qualifications, Trai

Key Responsibilities Oversee day-to-day accounting activities and ensure compliance with GAAP and corporate policies Lead a GAAP accounting team, managing month-end close activities and financial reporting Identify opportunities for process improvement and collaborate on ERP workflow optimizatio

A company is looking for a Client Finance Consultant with experience in pricing strategies to support dynamic clients. Key Responsibilities: Collaborate with clients on financial strategy development related to pricing services, products, or projects Analyze current pricing models and implement i

A company is looking for a B2B Customer Service Specialist to provide exceptional support to retail accounts.Key Responsibilities Manage multiple tasks in a pressured environment while dealing directly with customers via phone, email, chat, or ticketing system Respond to customer inquiries within

A company is looking for a Customer Service Representative to provide support and information to policyholders in a remote work environment.Key Responsibilities Engage in heavy phone contact with policyholders, providers, and interested third parties Process policyholder requests from various com

Key Responsibilities Drive revenue growth and increase market share through strategic account management Develop and maintain strong relationships with customers and channel partners Execute the sales go-to-market strategy and manage the account planning process Required Qualifications 5+ yea

A company is looking for a Remote Customer Service Representative.Key Responsibilities Handle inbound calls from customers seeking assistance with their wireless accounts Utilize product knowledge to troubleshoot and resolve customer concerns Process orders and update customer accounts and recor

A company is looking for a Travel Claims & Customer Service Representative.Key Responsibilities Independently process travel claims in accordance with policies Handle incoming and outgoing calls with claimants and suppliers professionally Maintain current knowledge of plans and ensure HIPAA comp

Key Responsibilities Lead month-end and year-end close processes while ensuring compliance with deadlines Oversee preparation and analysis of financial statements in compliance with US GAAP Manage external audits and develop policies to improve accuracy and efficiency Required Qualifications

Key Responsibilities Drive performance metrics and customer satisfaction within assigned categories Lead the development and implementation of new home improvement initiatives Build and maintain strong relationships with retail and manufacturing partners Required Qualifications Bachelor's deg

A company is looking for a Health Care Customer Service Representative to handle inbound and outbound calls regarding insurance and payment issues in a remote setting. Key Responsibilities Make and answer calls to resolve billing and payment issues Respond to patient inquiries professionally and

A company is looking for a Customer Service Representative - Insurance. Key Responsibilities Answer inbound calls and assist members with questions related to insurance policies and memberships Deliver personalized solutions and recommend products and services Engage with members while navigatin

A company is looking for a Customer Service Specialist.

A company is looking for a Remote Bilingual Customer Service Representative I.Key Responsibilities Respond to customer inquiries related to tolling and administration using training and available resources Identify customer needs to provide complete and accurate information Process transactions

A company is looking for a Customs Brokerage Representative II, responsible for handling customs documentation and related tasks. Key Responsibilities Prepare customs entries and manage the clearance process Communicate and resolve documentation discrepancies with clients and supervisors File entries to customs accurately and in a timely manner Required Qualifications High school diploma, GED, or international equivalent Basic knowledge of customs operations, laws, and regulations Basic computer skills Basic understanding of the Harmonized System (HS)

A company is looking for a Student Loan Collections Representative for a remote position. Key Responsibilities Negotiate and process payments for past due accounts through direct customer contact Assess consumer financial conditions and determine reasons for delinquency to find solutions Maintain customer accounts and ensure compliance with collection regulations and corporate policies Required Qualifications and Education High school diploma; some college preferred Outgoing, assertive, and competitive personality Ability to acquire strong negotiation skills Flexible schedule availability, including weekends Must have a broadband internet connection with specified speed requirements for remote work

A company is looking for a Senior TPP Account Manager (Asia). Key Responsibilities Manage an Asia-based portfolio of TPP suppliers, ensuring competitiveness and performance Analyze supplier performance and lead discussions focused on improvement and partnership value Negotiate commercial terms and oversee API feed integrations while resolving operational challenges Required Qualifications 3+ years of experience in the travel industry, specifically with third-party hotel suppliers Solid understanding of API integrations and their impact on operational performance Proven ability to manage multiple priorities in a fast-paced, remote environment Hands-on experience with API-connected suppliers and proficiency in Microsoft Office tools Advanced proficiency in English and Mandarin is mandatory

A company is looking for a Strategic Account Executive. Key Responsibilities Develop and execute strategic account plans to drive expansion Manage the full sales cycle from opportunity identification to contract negotiation and closing Conduct consultative discovery calls to understand customer needs and deliver tailored solutions Required Qualifications 5+ years of successful commercial sales experience, with SaaS experience required Minimum 3 years as an Account Manager responsible for an install account base Demonstrated ability to manage the full sales cycle from qualification to close Bachelor's degree or equivalent practical experience Experience with sales methodologies such as Challenger, MEDDIC, or Solution Selling

A company is looking for a Patient Service Specialist to provide patient-first healthcare in a remote setting. Key Responsibilities Deliver a comprehensive and proactive patient experience Investigate and resolve patient issues using the HEART model Perform patient registration, scheduling, and maintain confidential patient information Required Qualifications High School Diploma/GED with two years of relevant experience, or an Associate's Degree with one year of experience, or a Bachelor's Degree Ability to type a minimum of 30 words per minute or demonstrate personal computer keyboard skills Knowledge of medical terminology is preferred Physical ability to operate a PC and other office equipment, and lift up to 25 pounds Must be able to navigate various locations in a fast-paced environment

A company is looking for an Accounting Manager - Client Lead.Key Responsibilities Meet with clients monthly and quarterly for reviews and present financials Compile and analyze financial information to prepare entries to accounts for client organizations Serve as the primary point of contact for

A company is looking for an Account Manager for the Mid South region, working remotely. Key Responsibilities Maintain strategic account engagement through consistent outreach and follow-up with Outside Sales activities Build comprehensive relationships across customer organizations to understand needs and buying patterns Collaborate with Outside Sales to align with customer strategies and deliver comprehensive product solutions Required Qualifications Bachelor's Degree preferred; minimum High School Diploma required Proven track record of professional sales/account management experience (1+ years) Experience in the promotional products and apparel industry is highly valued Advanced analytical mindset with the ability to identify growth opportunities through data analysis Proficient in Microsoft Office Suite applications with strong technical aptitude

A company is looking for an Account Manager based in Texas for remote work. Key Responsibilities Build long-term relationships with clients and present the company to potential clients Create Account Plans and report on growth results regularly Conduct market research to identify opportunities and assess customer needs Required Qualifications Experience in sales or client management roles in the IT/Tech industry Experience in customer relationship management with a focus on closing deals Must be based in Texas

A company is looking for an Account Manager for the Mid Atlantic region, working remotely. Key Responsibilities Maintain strategic account engagement through consistent outreach and structured follow-up to Outside Sales activities Build comprehensive relationships across customer organizations and develop a deep understanding of customer needs Partner closely with Outside Sales to align with customer go-to-market strategies and maximize sales opportunities Required Qualifications Bachelor's Degree preferred; minimum High School Diploma required Proven track record of professional sales/account management experience (1+ years), preferably in the promotional products and apparel industry Advanced analytical mindset with demonstrated ability to identify growth opportunities through customer data analysis Proficient in Microsoft Office Suite applications with strong technical aptitude

A company is looking for a Customer Service Representative to assist customers with their healthcare benefits.Key Responsibilities Respond to customer questions via phone, email, or chat Help customers understand their accounts and benefits Maintain accurate records of customer interactions and

Key Responsibilities Own all revenue schedules and related reconciliations, ensuring ASC 606 compliance Analyze customer contracts for revenue recognition nuances and performance obligations Prepare monthly revenue-related journal entries and manage deferred and unbilled revenue accounts Requir

A company is looking for a Remote Customer Service Representative.Key Responsibilities Communicate with consumers via inbound telephone calls Provide prompt resolutions to customer inquiries and document updates in required systems Maintain compliance with applicable laws and company policies wh

Key Responsibilities Manage non-licensed administrative tasks and ensure timely transaction closure Collaborate with agents and third parties to maintain compliance and organize transaction details Handle end-to-end transaction processing, including expense management and commission calculations

A company is looking for a Healthcare Customer Service Representative (WI).Key Responsibilities Manage inquiries and concerns related to billing and insurance through inbound and outbound calls Resolve complex billing and insurance issues while offering payment options and facilitating payments

A company is looking for a Director of Account Management to oversee client relationships and deliver healthcare data analytics solutions. Key Responsibilities: Act as the primary contact for self-insured employer clients, ensuring satisfaction and fostering long-term relationships Utilize advanced analytics tools to create insights for decision-making and collaborate with internal teams for timely delivery of solutions Translate complex data insights into clear reports and presentations for non-technical stakeholders Qualifications: Bachelor's degree in business, Marketing, Economics, Data Analytics, or a related field; Master's degree preferred 5-8 years of experience in account management or client success within data analytics, technology, or consulting 4 years of experience in healthcare data analytics and 3 years in healthcare payment integrity Proven experience managing senior-level client relationships and negotiating contracts Strong understanding of data analytics concepts and methodologies

A company is looking for an Account Manager for the New England region, working remotely. Key Responsibilities Maintain strategic account engagement through consistent outreach and follow-up to Outside Sales activities Build comprehensive relationships across customer organizations and develop a deep understanding of customer needs Partner closely with Outside Sales to align with customer go-to-market strategies and maximize sales opportunities Required Qualifications Bachelor's Degree preferred; minimum High School Diploma required Proven track record of professional sales/account management experience (1+ years), preferably in the promotional products and apparel industry Advanced analytical mindset with the ability to identify growth opportunities through customer data analysis Proficient in Microsoft Office Suite applications with strong technical aptitude

A company is looking for an Account Manager to foster growth and development within an assigned regional portfolio of customers. Key Responsibilities Maintain strategic account engagement through consistent outreach and structured follow-up Build comprehensive relationships across customer organizations and develop a deep understanding of their needs Partner closely with Outside Sales to align with customer go-to-market strategies and maximize sales opportunities Required Qualifications Bachelor's Degree preferred; minimum High School Diploma required Proven track record of professional sales/account management experience (1+ years) Promotional products and apparel industry experience highly valued Advanced analytical mindset with the ability to identify growth opportunities through customer data analysis Proficient in Microsoft Office Suite applications with strong technical aptitude

A company is looking for a Call Center Manager - Remote OH. Key Responsibilities Oversee day-to-day operations of the Ohio FI Provider Services Call Center, ensuring compliance with service level agreements and quality metrics Lead, coach, and manage remote customer support staff, serving as an escalation point for complex provider issues Develop and manage staffing models and schedules to meet call volume demand while monitoring service levels and productivity Qualifications Bachelor's degree or equivalent combination of education and experience, preferably in business management or healthcare administration Nine (9)+ years of customer service or call center operations experience, including five (5)+ years in leadership roles managing remote teams Strong knowledge of Medicaid operations and claims processing Experience with customer relationship management systems (Vue360 preferred) and ServiceNow (required) Ability to create and analyze data using SQL; experience with remote desktop server environments preferred

A company is looking for a Customer Service Advocate I - Cambodian Bilingual. Key Responsibilities Responds to routine member and provider inquiries in an accurate and timely manner Mitigates complaints to resolve issues during the initial contact Documents all communications and maintains performance standards based on contact center metrics Required Qualifications High School diploma or GED required Entry-level position with little or no previous experience needed Bilingual in Cambodian and English Experience with multitasking using multiple systems preferred Authorized to work in the U.S. without employment-based visa sponsorship

A company is looking for a Client Service Representative to join their team. Key Responsibilities Act as a liaison between the company, customers, and patients Resolve customer requests through calls or online communication Provide customer education and notify clients of test results accurately Required Qualifications High School Diploma or GED equivalent required Previous experience in a customer service role Experience in a contact center/call center environment preferred Knowledge of Microsoft Office suite is required Prior healthcare industry experience is a plus

A company is looking for a Distributor Account Manager to lead and grow sales through distributors and regional partners. Key Responsibilities: Develop and maintain strong, long-term relationships with distributors Design and implement distributor-focused sales strategies Grow the partner network by identifying, onboarding, and training new distributors Required Qualifications: 3-5+ years of experience working with distributors in the beauty industry Solid understanding of the beauty industry: sales cycle, training, competition, and promotional activities Proven experience in the beauty industry, ideally with major/global brands Must have an existing network of distributor contacts