Customer success jobs in Mesa, Arizona - Page 20Create job alerts

Job DescriptionSummary This role offers a unique opportunity to make a meaningful impact by guiding individuals through one of the most critical financial decisions of their lives—securing retirement with annuities. As a commission-only, independent professional, you’ll serve as a trusted advisor to customers actively seeking financial clarity and long-term peace of mind. You’ll work directly with motivated prospects and collaborate with life insurance agents nationwide, leveraging a cutting-edge digital platform to deliver transparent, personalized solutions. This is more than a sales role—it’s a chance to shape the future of annuity distribution, build a flexible career on your own terms, and grow within a supportive, innovation-driven environment that values independence, mentorship, and performance. Responsibilities • Engage prospective customers through inbound and outbound calls, email, and SMS, • Educate clients on annuity products, processes, and the broader financial landscape in clear, accessible language, • Conduct in-depth discovery sessions to uncover individual financial goals and tailor solutions accordingly, • Build trust and long-term relationships that drive conversion and customer retention, • Serve as a key feedback partner to Product and Engineering teams by identifying pain points and suggesting improvements, • Manage a dynamic pipeline with consistent follow-up across all stages of the customer journey, • Collaborate on refining sales scripts, outreach strategies, and workflow optimizations for a rapidly growing product category, • Generate referrals through exceptional service and a customer-first mindset RequirementsRequirements: • Active Life and Health Insurance License (required), • Completion of state-mandated Annuity Suitability training or certification, • 2–3 years of proven annuity sales experience (Fixed, Fixed-Index, or MYGA preferred), • Demonstrated success in sales and expert-level objection handling, • Exceptional multitasking, prioritization, and time management skills, • Ability to identify client challenges and deliver tailored, value-driven solutions, • Adaptability and resilience in a fast-paced, evolving environment, • Strong verbal communication skills and a confident, professional phone presence, • High drive to succeed and a commitment to delivering outstanding customer experiences About Taubman Financial Management (TFM) Taubman Financial Management is a leading provider of annuities and life insurance, powered by a technology platform designed to transform how retirement and protection solutions are accessed and delivered. Our three-sided digital ecosystem connects consumers, agents, and top-tier carriers—enabling instant product access, seamless underwriting, and a frictionless experience for all. We’re redefining the industry by putting people first, empowering agents at scale, and building tools that support smarter, more confident decision-making. If you’re driven by purpose, independence, and the chance to grow in a forward-thinking organization, we welcome your application—even if you don’t meet every requirement. Passion, potential, and performance matters most.

Job DescriptionBenefits: • Quarterly team building activities, • Dogs welcome, • Office closes at 1pm Fridays, • Birthdays off, • Hiring bonus, • 401(k), • Bonus based on performance, • Competitive salary, • Health insurance, • Opportunity for advancement, • Paid time off In this role, youll combine exceptional communication skills, a sales-driven mindset, and a passion for helping people. Youll have the opportunity to develop professionally while contributing to the agencys success. We are excited to meet driven, sales-focused candidates who are eager to grow within our agency. High performers can anticipate opportunities for advancement. RESPONSIBILITIES: • Generate leads and actively pursue new business opportunities., • Educate clients about insurance products and recommend appropriate coverage options., • Foster strong client relationships through regular follow-ups and proactive communication., • Maintain accurate client records and manage policy updates efficiently.QUALIFICATIONS:, • Excellent communication and relationship-building abilities., • Experience in sales or customer service preferred., • Goal-oriented and motivated by achieving measurable results., • Ability to manage multiple priorities and work effectively in a fast-paced environment.

Job DescriptionBenefits: • Competitive salary, • Opportunity for advancement Benefits: • Bonus based on performance, • Company parties, • Competitive salary, • Free uniforms, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & developmentRole Description As an Account Manager on the State Farm Agent Team for Scott Christian, you are essential to our daily operations and the success of our customers. You will help grow the agency through meaningful customer relationships and by acting as a liaison between customer needs and agency departments. You will improve the lives of our customers by proactively marketing relevant products and services. Grow your career while making a positive impact on your community. We are looking for attentive, sociable, and sales-driven professionals to join our team. Our workplace offers a challenging yet fun work environment where you can develop your skills, collaborate with a supportive team, and enjoy celebrating successes together. Responsibilities • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Use your knowledge of insurance products to recommend, explain, and sell policies to both cold and warm leads.Qualifications, • Experience in insurance sales or account management preferred., • Strong leadership and interpersonal skills., • Proven track record of excellent customer service., • Willingness to engage actively in customer conversations.Benefits, • Monday to Friday, 9 AM to 5 PM office hours no nights or weekends., • Over 40 years of combined agency experience., • Mentorship from Scott Christian, the agent., • Dedicated sales coaching., • Performance-based bonus., • Team parties and regular agent-provided lunches., • Competitive salary ($40,000 - $60,000 per year)., • Drinks and snacks., • Opportunities for advancement., • Paid time off., • Training and development programs., • License expense reimbursement.

Job DescriptionThis Sales & Marketing Manager Position Features: • Great Work Environment, • Great Culture, • Great Benefits, • Great Pay up to $100K We are seeking a Sales & Marketing Manager to serve as the operational backbone for high-value CNC machinery sales. This role owns the full lifecycle of each deal—from post-quote execution through delivery, installation, and customer success. You’ll act as the central hub between sales, customers, finance, logistics, and manufacturing teams, ensuring seamless execution across a $20M+ annual book of business. This is a high-impact role ideal for someone who thrives in fast-paced, detail-driven environments and enjoys managing complex, multi-layered projects. Key Responsibilities End-to-End Order Execution & Customer Success Manage post-sale execution for CNC machinery and automation orders Coordinate timelines across production, shipping, installation, and final delivery Serve as the primary point of contact for customers throughout the lifecycle Translate sales agreements into actionable operational plans Oversee 150+ machines annually across various configurations Sales Operations & Revenue Coordination Manage quotes, sales orders, invoicing, deposits, and final billing Partner with sales teams on deal structuring, approvals, and documentation Track revenue timing, order status, and delivery milestones Support forecasting and month-end/year-end close Logistics, Shipping & Installation Coordinate domestic and international freight, rigging, and delivery Manage documentation including BOLs, HTS codes, tariffs, and insurance Oversee scheduling with carriers, ports, and installation teams Ensure smooth handoff from delivery to service teams Financial, Tax & Compliance Support Arizona TPT compliance, tax documentation, and exemptions Coordinate financing transactions and payment schedules Ensure alignment between contracts, billing, and company policies Systems & Process Management Maintain Salesforce CRM data including asset tracking and order status Develop workflows, templates, and operational processes to improve efficiency Cross-Functional Leadership Act as the central liaison between internal teams and external partners Identify risks, delays, or gaps and proactively resolve issues Drive communication across all stakeholders Marketing & Events Support and execute marketing initiatives (demo days, events, social media) Coordinate vendor participation and customer engagement efforts Qualifications 4–7+ years of experience in operations, sales ops, logistics, customer success, or manufacturing environments Experience managing complex, high-value transactions or projects Strong background in logistics, supply chain, or order execution Familiarity with contracts, billing, and compliance processes Systems experience with Salesforce, QuickBooks, and Excel Strong communication and problem-solving skills Apply for this great position as a sales & marketing manager today. Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: The pay transparency policy is available here: For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. #1180 Company DescriptionThis company offers growth and a great group of people to work with.This company offers growth and a great group of people to work with.

Job DescriptionImplementation Project Manager Live events are fun. Concerts, sporting events, and festivals create memorable lifelong experiences with clients, prospects, partners, friends, and family—and they drive real business impact. Companies spend more than $600 billion each year on client entertainment. TicketManager is the enterprise platform they trust to source, manage, track, and report on live event tickets and hospitality—while maintaining compliance, control, and visibility across the organization. Built at the intersection of live events, technology, and enterprise operations, TicketManager makes client entertainment easy and measurable. Our industry-leading software supports everything from invitations and event execution to post-event reporting, helping companies clearly prove ROI and strengthen relationships through unforgettable experiences. TicketManager is trusted by thousands of global brands, including Anheuser-Busch, Verizon, American Express, Nike, and Visa, as well as Fortune 500 companies, professional sports leagues, and major organizations such as the NBA, NFL, NCAA, and NASCAR. We’re also proud to partner with some of the most iconic teams and venues in sports and entertainment, including the New York Jets, Philadelphia Eagles and Phillies, Capital One Arena, Texas Rangers, Houston Texans, LAFC, and Seattle Seahawks, along with more than 50 professional and collegiate teams, franchises, universities, and technology providers. Why Work at TicketManager At TicketManager, you’ll help build technology that brings people together through live experiences—while solving complex, real-world problems for the world’s best companies. We’re a fast-growing, profitable company that values ownership, collaboration, and excellence, and we’re building a team that’s passionate about making work impactful and fun. If you’re excited about live events, cutting-edge technology, and doing work that truly matters, you’ll feel right at home here. The Role The Implementation Project Manager (IPM) is responsible for launching customers successfully and on time. They lead the implementation process from start to finish, coordinating with internal teams to keep projects moving forward. A key part of the role includes building and managing account flows in internal systems to ensure accurate setup and support future growth. The IPM is the main point of contact for implementation progress and communicates updates to leadership. Responsibilities: • Lead end-to-end planning and execution of client implementation projects, ensuring timely delivery, client satisfaction, and smooth post-launch transitions to customer-facing teams., • Build system workflows and execute configurations (e.g., SSO, CRM, API integrations), advising on best practices for optimal setup and scalability., • Manage implementation timelines using internal tools, ensuring milestones are met and proactively identifying risks., • Maintain accurate documentation of project status, decisions, client use case and client feedback., • Coordinate cross-functionally with Account Management, Customer Success, Support, Product, and Tech teams to drive adoption and implementation progress., • Communicate regularly with clients and internal stakeholders, reporting key KPIs, launch status, and securing leadership sign-off upon completion., • Bachelor’s Degree Required, • 5+ years of work experience in a collaborative, data-driven environment, • Previous project management experience preferred, • PMP or similar certification is a plus, • Strong interpersonal skills: negotiating, influencing, and dealing effectively with people, • Excellent communication and organizational skills with the ability to manage multiple projects simultaneously, • Customer service skills in a SaaS environment preferred, • Proven presentation and executive meeting planning, • Ability to translate technical concepts into client-friendly language, • Ability to refine project management strategy to meet client needsTicketManager Highlights:, • Location: Mesa, AZ, • Compensation: $85,000-$115,000 & Bonus Eligibility, • Reports to: Senior Manager, Project Management, • Work Expectations: Role is In-Office, Monday-Friday, • Retirement: 401(k) Company Match, • Health Benefits: Medical, Dental, Vision & Chiropractic, • Time Off: Unlimited PTO, • Interview Process: Multistage interview process with senior leaders across TicketManager to ensure strong alignment on role scope and expectations., • Events: Quarterly live event credits (we practice what we preach!), monthly happy hours, and volunteering, • Perks: Fun, collaborative, in-office culture at our HQ with catered lunches and big company perks with the autonomy of a high-growth startup., • Recognition: Inc. 5000 fastest-growing private company by Inc. Magazine six years in a row. Recognized as one of the Best Places to Work by Inc. Magazine, The LA Business Journal, and Sports Business Journal, • 4.5 out of 5 Glassdoor rating zbXQfNoP1i

Job Description Job Title: Consignment Specialist Department: Consignment Reports to: Consignment Specialist Manager Position Purpose: Under limited supervision, is responsible for creating, storing, retrieving and updating vehicle consignment document files. Assures the accuracy of data and filing system for consignment transactions. Assists consignment manager with all live auctions. Performs all tasks required for both seller and buyer fulfillment of legal documents and funds collection. Key Areas of Responsibility: • Decode all incoming VINS, • Run Carfax report for each consignment 1981 and newer, • Check over titles for correct name/year/make/model/vin, liens etc, • Check vin pictures for consistency with title and correct plate/fasteners, • Edit description to style guide or for errors, • Make sure apps are complete and in proper order before moving forward, • Answer incoming consignment phone calls, • Request missing items via phone first and email as a secondary form, • photos, • title copies, • trust copies, • dealer documents, • awards/document pics and or copies, • Evaluate and determine value for each consignment application for placement, • Call customer to confirm lot placements before auction, • Be onsite during Scottsdale auction to help with shippers/front desk duties/office work/cashier, • After auction assistance with Bill of Sale emailing, file organization and any after auction clean up. This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: • Bachelor's degree or equivalent work experience, • Broad automotive knowledge and/or automotive sales experience, • Experience with titles and registration., • Knowledge of motor vehicles, motor vehicle laws and policies., • Ability to make sound business decisions with demonstrated ability to gather and analyze factual information necessary to formulate recommendations in diverse situations., • Ability to multi-task., • Proficient PC skills., • A strong ability to deal with high end pressure, change, conflict and high demands., • Considerable customer skills and ability to divert aggravation to understanding. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Culture Barrett-Jackson's culture is live and in-person. Team members are in the office 5 days per week, 8am to 5pm at the Scottsdale, AZ headquarters. During live events the company largely travels together to produce and ensure each event is a success. This requires weekend work and long hours.

Job DescriptionBenefits: • 401(k), • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off We care deeply about how we show up for our customers and our community. Giving back matters to us, and were intentional about supporting charities and staying involved locally in meaningful ways. We believe the work we do goes beyond policies its about protecting families, supporting small businesses, and helping people feel confident about their future. For our team, we offer PTO (with opportunities to earn extra time off through challenges), 401k, health benefits, work-life balance, and licensing reimbursement. Our office culture is upbeat, fun, and fast-paced we keep music on, we love friendly competition, and we celebrate wins together. We focus on constant improvement, learning from mistakes, and always staying connected to the why behind what we do. Were looking for someone who brings positivity, stays engaged, and truly cares about helping others. If youre coachable, motivated, ready to work hard, and excited to grow both personally and professionally (while earning great money along the way), youll fit right in here. ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Chris Burt - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Provide information about insurance products and services., • Assist customers with policy applications and renewals., • Proactively generate and follow up on leads to drive new business., • Handle customer inquiries and provide timely responses., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Experience in customer service or sales preferred., • Must be comfortable with a high number of inbound/outbound calls.

Job Description SUNLAND ASPHALT Be the driving force of your success! Come join our Award-Winning Team. Sunland Asphalt & Construction, LLC. strives to recruit top talent and we are committed to help you grow both professionally and personally. We are confident you will find our Company a dynamic and rewarding place in which to work because here at Sunland Asphalt our vision is: 'To be the best place in the world to work.' Voted as one of Phoenix Business Journal's 'Best Places to Work,' Sunland offers employees: • Competitive Weekly Pay and Paid Time Off, • 401(K), • Work/Life Balance and Community Involvement, • Comprehensive Health Benefits including; Health, Dental, Vision, • Award Winning Peers & Projects, • And A Foundation Built on Safety POSITION PURPOSE The Vice President of Equipment is responsible for defining and executing the company's enterprise-wide fleet and equipment strategy in alignment with long-term growth objectives. This role provides executive leadership over capital allocation, lifecycle optimization, utilization performance, regulatory compliance, and operational scalability to ensure fleet capabilities support profitability, safety, and expansion initiatives. ESSENTIAL DUTIES AND RESPONSIBILITIES Note: The essential duties and primary accountabilities below are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Incumbents may perform all or most of the primary accountabilities listed below. Specific tasks, responsibilities or competencies may be documented in the incumbent's performance objectives as outlined by the employee's immediate supervisor or manager. Company Fleet Strategy • Develop and lead a long-range fleet and equipment strategy aligned with growth, acquisition, and market expansion objectives., • Develop total cost of ownership (TCO) frameworks, modernization plans, and fleet standardization strategies., • Advise executive leadership on capital deployment, asset optimization, and risk mitigation. Capital Planning and Financial Performance • Own fleet-related CapEx and OpEx planning in partnership with Finance and Operations., • Allocate capital across markets to maximize ROI, lifecycle value, operational readiness and overall fleet life., • Accountable for fleet KPIs including utilization, downtime, maintenance cost per hour, rental ratios, and return on invested capital. Operational Excellence and Scalability • Ensure enterprise-wide equipment availability, reliability, and lifecycle optimization., • In partnership with Operations, oversee shop operations, maintenance programs, procurement strategy, rental management, and vendor performance., • Implement systems, analytics, and dashboards to drive data-informed decisions and real-time performance visibility., • Champion telematics, predictive maintenance, and digital fleet management solutions to improve performance and reduce cost., • Lead enterprise adoption of fleet technology platforms and reporting systems., • Ensure compliance with DOT, OSHA, and applicable federal, state, and local regulations., • Oversees the fleet lifecycle setting forth protocols for repairs and maintenance, testing and inspections, and directing the disposition of aged, damaged, or underperforming fleet assets., • Manages vendor relationships to include oversight of rental contracts, purchase and lease agreements. Oversees rentals for all markets ensuring internal equipment utilization targets are met., • Manages total equipment utilization, ensuring optimal use of internal assets and minimizes unnecessary rentals., • Develops and executes change management plans to ensure successful adoption of new tools and practices. Leads through influence-guiding leadership and technical staff through changes to fleet and equipment processes. Champions a culture of accountability and transparency. M&A and Integration • Lead equipment and shop operational due diligence for acquisitions., • Assess fleet condition, valuation, and integration strategy., • Drive post-acquisition alignment to company fleet standards and best practices. Marginal or Additional Functions • Partners with safety leadership to support the Samsara program administration. Promotes and enforce a culture of safety and accountability., • Performs other duties as assigned or apparent. SUPERVISORY RESPONSIBLITIES This position has direct supervisory responsibility for technical, professional and managerial fleet and shop team members. This includes hiring, developing and managing performance to ensure the team can meet the needs of the business in current state and through scale. Knowledge, Skills, & Abilities Education, Licensure or Certification • Knowledge of logistics, business administration, supply chain management or a related degree as normally obtained through a bachelor's degree in purchasing and logistics or business. Relevant experience may substitute for a formal education., • Professional certification(s) related to Mechanics, OSHA or DOT requirements are strongly preferred., • Valid driver's license required (Class A CDL preferred)., • A clean motor vehicle record is required., • Ten to fifteen years of progressive fleet management and operations and vehicle maintenance is required. Experience should include oversight of multi-state and multi-site operations., • Experience in the construction industry is preferred., • A minimum of five years of experience leading, developing and managing performance is essential., • Strong technical acumen with demonstrated success in fleet and equipment management optimizing programs to drive profitability., • A deep understanding of operational financials and metrics to include the ability to budget, forecast and drive EBITDA is required., • Proficiency in MS office Suite, especially Excel, Teams and 365., • Strong knowledge of OSHA compliance and DOT regulations is required., • An understanding of purchasing and logistics and vendor management is required to set forth and manage the fleet lifecycle., • Ability to thrive in a fast-paced, high-growth, lean environment-balancing strategy with tactical execution., • Proven leadership skills with the ability to coach, develop, and grow a highly functioning team., • Excellent communication and interpersonal skills are required to champion change and maintain open communications with all. Bilingual in Spanish is preferred but not essential., • Must have a collaborative approach and the ability to build internal relationships and influence without formal authority to implement and execute major fleet initiatives. TRAVEL REquirements • Moderate travel will be required including night, weekend, and overnight stays. Must be able to independently travel to job sites, construction yards, vendors, and meetings throughout markets where Sunland does business. Safety • This is considered a safety-sensitive position and is subject to the company's drug and alcohol policy, as well as all OHSA and DOT regulations., • Passing a pre-employment drug and alcohol screening and background check is required., • Post-employment, random drug tests are administered without advance notice., • All employees must wear the appropriate personal protective equipment (PPE) when required., • This role is expected to comply with federal, state, and local laws, as well as the company's safety policies, champion and enforce safe work practices, and proactively identify and remedy worksite hazards. Work Environment, Conditions and Demands • This position generally operates at professional construction shops and jobsites and in professional office environments., • Incumbents may be required to operate vehicles, trailers, machinery, equipment and other tools within local, state and federal safety guidelines., • Incumbents may be required to work outside in all types of weather, including extreme hot and cold temperatures., • Incumbents may be exposed to various chemicals, vapors, pollutants, virus or other air-borne pathogens, gases, uneven surfaces, loud noises, moving vehicles or machines and dust/debris commonly associated with shop operations. Physical Requirements and Demands Note: Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions as described. • Regular eye-hand coordination and manual dexterity are required to operate office equipment., • Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus., • The ability to lift, push, pull, carry, handle or feel objects, supplies, tools, machinery and/or controls weighing up to 50 pounds and reach with hands and arms is required, • The ability to climb stairs and/or ladders, balance, bend, stoop, kneel, crouch, crawl, lift overhead, and traverse the shop and construction sites in a safe manner is required., • The ability to communicate verbally with others on site, in person and over the telephone, ability to read printed materials, signs, computer screens and directions is necessary. AAP/EEO STATEMENT Sunland Asphalt is an equal employment opportunity employer and, as such, we consider individuals for employment according to their abilities and performance. Employment decisions are made without regard to age, race, religion, sex, national origin, physical or mental disability, genetic information or any other classification protected by law. All employment requirements mandated by state and federal regulations will be met. Discriminatory or harassing conduct in the workplace, whether committed by management or non-management employees or outside person (vendors, customer, etc.) is prohibited. This job description is not meant to encompass all tasks and or job responsibilities. Sunland Asphalt has the right to amend or revise this job description at any time. Reasonable accommodation may be made when it does not impose an undue hardship on the company to do so. Job Posted by ApplicantPro

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Our Customer Service Claims Representative role may be a new career for you. We are currently seeking dedicated professionals to work in our Phoenix office (1 Norterra Drive, Phoenix, AZ 85085) as a Customer Service Claims Representative. What you have: - High School Diploma or GED - Ability to pro

Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at Planet Home Lending, you will: Respond to borrower inbound calls concerning their account, ensuring high quality service and adhering to productivity and regulatory requirements; Research customer issues and work