Trabajos customer support specialist en Kingston, New YorkCrear alertas

Job Description Title: Medical Records Specialist Status: Full-Time, Non-Exempt Supervisor: Behavioral Health Quality Assurance Supervisor Salary: $20.00 per hour Location: Primary location is Kingston, NY. This is a hybrid work schedule and requires occasional travel to behavioral health sites throughout Dutchess and Ulster Counties. Schedule: 40 hours, M-F work week, Hybrid Function: The primary function of the Medical Records Specialist is to ensure medical records are provided to clients, insurance companies, lawyers, and other third parties in compliance with HIPAA regulations in a timely manner. Enthusiastically supports, practices and communicates agency’s mission and statement of values. Qualifications: • A minimum of one year’s experience working with medical records, • OR a diploma from a community college or a certificate from a recognized business institute and one year of medical records experience, • OR Two (2) years’ experience in a healthcare office work Job Responsibilities: • Utilize and maintain a system to track the status of incoming and outgoing medical records requests during the various stages of processing., • Facilitates responses to requests for medical record information., • Act as a point of contact for attorneys, insurance companies, and disability analysts requesting copies of a client’s behavioral health records., • Ensure that HIPAA Authorization to Release Health Information forms are completed correctly and adhere to OMH guidelines., • Uses Electronic Health Records database to monitor and run reports related to compliance, • Issues reports on findings on a scheduled basis, • Interfaces with billing staff to communicate compliance violations that impact claim submissions, • Facilitates responses to requests for medical record information, in conjunction with Behavioral Health Quality Assurance Supervisor, • Other duties as assigned Skills & Abilities: • Experience working with Electronic Health Records systems, • Knowledge of HIPAA Privacy and Security, • Excellent Microsoft Excel skills, • Reading comprehension and ability to follow directions and policies, • Customer service, • Problem solving, • Ability to learn and work within agency procedures and guidelines, • Ability to exercise sound judgment in tracking sources of errors and in using established guidelines to determine the necessary corrective action, • Ability to work independently and as part of a team Essential Requirements: • Willingness to travel between Behavioral Health Centers as needed., • Must have an up-to-date cellphone., • Ability to sit/stand for lengths of time. We value flexibility and support in our work environment and offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Our Benefits package include: • Medical, dental, and vision coverage, • 403(b) retirement plan with employer match up to 5%, • Generous paid vacation, holiday, sick and personal time package (2 weeks’ vacation in first year, 13 paid holidays per year, 12 sick days per year and 4 personal days per year), • Employee assistance program (EAP), • Access to Family Services’ Compassionate Leave Program where employees can donate/receive unused time off, • Group term life and long-term disability insurance, • Supplemental life insurance & accidental death and dismemberment coverage (AD&D), • Supplemental insurance through Aflac, • Pet insurance Our Mission: To support people, strengthen families, and nurture safer, healthier communities. Our Values: Integrity - Being honest and trustworthy Compassion – Extending empathy and understanding to others Hope - Believing in the strength of the human spirit and heart, to emerge and thrive in the face of challenge Diversity – Promoting a vison of community comprised of wide-ranging assets Respect - Treating all individuals with dignity and without judgement Community - Recognizing and reinforcing the importance of our world as being comprised of people of differing strengths and perspectives Justice – Promoting social and economic equity and fairness Quality – Striving for excellence in every aspect of our work #INDBH Family Services, Inc. complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact hr@familyservicesny.org. Family Services is an equal opportunity employer. We follow federal, state, and local laws prohibiting discrimination in hiring and employment. Must be authorized to work in the United States without work sponsorship. Powered by JazzHR Z3XLPShKBX

Job DescriptionJob Description: Automotive Porter Lot Attendant The Automotive Porter Lot Attendant is responsible for performing a variety of duties as it relates to the maintenance and service of vehicles. This position interacts daily with the Product Specialist, Service Managers, Sales Managers, support staff and customers, just to name a few. The goal of a Porter Lot Attendant is to ensure that our customer is 100% happy with the delivery of their car. Responsibilities of the Porter Lot Attendant: Leading yourself and the team in a way that supports our Company Vision and Mission Remove vehicle protective coverings and ID tags prior to returning completed vehicle to customer Inspect vehicles for stains, debris and damages before returning the vehicle to the customer, and report any damage immediately Clean interior and exterior of new and used vehicles Keep vehicle lot neat and orderly, moving units as directed and in accordance with dealership display standards Pick up vehicles from and deliver vehicles to storage Test batteries of customer vehicles in service drive Maintains building and ground as needed Assist with shop clean-up and deliveries when needed Job Requirement:Skills/Requirements: High School Diploma or equivalent Ability to handle machinery safely Ability to drive manual transmission vehicles Demonstrated customer service skills Must have a valid driver’s license Ability to operate an automobile Qualifications: • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. • The requirements listed are representative of the knowledge, skill, and/or ability required. • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • All applicants must be authorized to work in the 'USA' • All applicants must perform duties and responsibilities in a safe manner • All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license It's time to make the most important move of your career. From our cooperative, team-based approach, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug free workplace. We Would Love To Talk With You! Apply By Clicking The 'Apply Now' Button

Job DescriptionDescription: Position Overview: Bread Alone Maintenance Specialists keep our facilities and equipment up and running. With diverse skills including electrical, mechanical, plumbing, welding, HVAC, and PLC’s the Maintenance Specialists work independently and collaboratively to be solution providers in an internal customer service environment. Bread Alone Specialist hold themselves and their teammates accountable to Bread Alone safety, culture, and employee conduct standards. They have the ability to take action and be effective with competence and autonomy. They collaborate across functions and teams and support the department and company goals. Maintenance Specialists are required to have at least one year of prior experience or actively enrolled in an approved apprenticeship program. Starting pay is based on experience. Schedule Full-time; OPEN FOR ALL SHIFTS We strive to make schedules as manageable as possible to encourage and allow work-life balance. Bread Alone's Worldview: Bread Alone Began in 1983 with simple intention: To feed people organic bread baked from a wood-fire brick oven. We run the bakery today with the optimistic belief that good food, an equitable economy and a healthy planet can thrive together. At the heart of our endeavors lies the profound belief that individuals are integral to every positive impact we make. Join us as we collectively strive for excellence in aligning our aspirations with meaningful actions. Requirements: Duties and Responsibilities: Duties, Responsibilities, and essential job functions include but are not limited to the following: • Ensure daily preventative maintenance is performed on equipment as designated by the Director or VP of Facilities., • Ensure proper sign-off of work orders has been completed by submitting manager, • Provide updates regarding ongoing projects during the weekly maintenance meeting, • Conduct inventory of assigned equipment spare parts, compiling parts orders to be reviewed by the Director or VP of Facilities when necessary, • Identify best practices for maintaining equipment in and around the facility, • Continually learning from colleagues, outside service technicians, and enrolling in classes, • Utilize the work order system to respond to unscheduled maintenance and to follow up with other stakeholders, • Read and understand blueprints, schematics, manuals, and part diagrams to effectively repair equipment Job Requirements: • Adept with a multitude of specialized tools and equipment, • Computer literate, • Must specialize in at least one industry trade, • Responsible for the safe, efficient, high-quality operation of the facilities and equipment, • Able to stand for long periods of time while executing tasks quickly and accurately, • Able to to work in a physically demanding fast-paced environment, • Able to tolerate exposure to high levels of heat and cold, • Able to twist and bend repeatedly for long periods of time, • Able to pull, push, move and lift to waist level, • Able to carry awkward and shifting weights up to 50 pounds in a safe and controlled manner, • Able to work with, handle, operate, and control hot equipment and products in a safe manner according to Bread Alone guidelines, • Willing to follow all Good Manufacturing Practices which includes but are not limited to: Removing any visible or exposed piercings and body jewelry, personal accessories, false nails & refraining from makeup at work (ie. mascara or heavy foundation, lipstick), • Night, weekend and holiday availability based on the needs of the business, • Respect for and comfort with a diverse and inclusive workplace, • Able and willing to use personal protective equipment (PPE) and assigned uniform as required per company policy, • Able to gain proficiency in operating and instructing on the proper use of all systems (physical and technological) in use in your department, • Willing to follow all safety guidelines set out by Bread Alone, • Willing to take responsibility for your own and others safety by strictly enforcing all safety rules and regulations and taking steps to mitigate any unsafe conditions or practices enlisting the help of others as needed, • The Bakery is open 365 days a year and team members must be willing to work consistently throughout the year which includes holidays and weekends work consistently throughout the year which includes holidays and weekend Compensation: $20.75 - $42.00 Perks and Benefits: • Competitive pay, • Health Insurance, • Dental Insurance, • Company Paid Vision Insurance, • Company Paid Life Insurance, • Supplemental benefit options, • 401(k) with company match, • Company-Wide Bonus Plan, • Employee Stock Ownership Program, • Employee Discounts, • Company Events, • Paid Time Off, • Professional Development Programs, • Referral Program, • Anniversary recognition program, • Opportunities for Growth, • Flexible schedules Bread Alone is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are also committed to compliance with all fair employment practices regarding citizenship and immigration status. We will provide reasonable accommodations for individuals with disabilities and for religious observances, provided that such accommodations do not create an undue hardship for the company.

THIS IS FOR A FUTURE OPENING STGi is currently seeking a Phlebotomist to provide services at our Community Based Outpatient Clinic. JOB SUMMARY: The general duty of the Phlebotomist is to provide phlebotomy services as well as administrative/clerical support for the Community Based Outpatient Clinic (CBOC). ESSENTIAL FUNCTIONS: Perform a full range of phlebotomist duties to include proper venipuncture and finger-stick and heel-stick procedures using appropriate techniques and perform set-up and completion of special test-related phlebotomy procedures utilizing appropriate techniques. Ensure that all aspects of patient accessioning, specimen collection, processing, and distribution are performed properly. Conduct patient in-processing prior to specimen collection, including review of paperwork accompanying patients and cordial guidance and assistance. Assemble equipment, such as tourniquet, needles, and disposable containers for needles, blood collection devices, gauze, cotton, and alcohol on work tray, according to requirements for specified tests or procedures. Verify or record identity of patient or donor and converse with patient or donor to allay fear of procedure and conduct interviews, take vital signs, and draw and test blood samples to screen donors at blood bank. If applicable, provide technical oversight and training to ensure that all invasive procedures (venipuncture, capillary puncture, clotting time, etc.) performed in the laboratory are done in the safest, most sanitary, and expeditious manner, with minimal discomfort for the patient. Perform phlebotomy-related administrative and clerical procedures of the Front Desk Section of the lab and fully document all samples obtained per the laboratorys standard operating procedures; maintain the supply inventory and cleanliness of the front desk and phlebotomy area. Perform non-phlebotomy-related administrative and clerical support in various areas of the clinic as needed (front desk, exam rooms, Telehealth, etc.). Provide instruction on patient centered specimen collection (24-hour urine, occult blood testing, semen analysis, etc) and special requirements necessary for laboratory-collected specimens (fasting requirements, special diets, etc.). Demonstrate knowledge of all aspects of phlebotomy and collection of adequate clinical specimens and utilize age-specific techniques to obtain specimens from infants and the elderly, if applicable. Demonstrate knowledge of the type and severity of patient reactions, including, but not limited to, syncope, vomiting, and unconsciousness and the procedures for such instances. Counsel patients on care of post-phlebotomy complications (i.e. hematomas). Provides general clerical/administrative support coordination work for the unit. Perform other work related duties. Required Skills REQUIRED EXPERIENCE AND SKILLS: Prefer two (2) years of current clinical experience working in a similar environment as a phlebotomist within the last three years. Possess knowledge of medical terminology, allowing test requests and results to be understood and communicated. Knowledge of the type and severity of patient reactions, including, but not limited to, syncope, vomiting, and unconsciousness and the procedures for such instances. Must have exceptional diplomatic communication skills and experience in handling difficult customer situations. Must be detail oriented and have the ability to multi-task. Required Experience REQUIRED EDUCATION: Certificate of completion of Phlebotomy course required. Retain current Cardiopulmonary Resuscitation (CPR)/Basic Life Support (BLS) from American Heart Association (AHA) or Military Training Network (MTN). WORKING CONDITIONS/PHYSICAL REQUIREMENTS: Moderate physical activity. Requires handling of average-weight objects up to 25 pounds or standing and/or walking for more than four (4) hours per day. Work is normally performed in a typical interior/office work environment. Required to respond to any medical emergency within the clinic, where a fast walk or job may be necessary to provide assistance. DISCLAIMER The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. STGi is a workforce solutions company providing comprehensive healthcare delivery, Head Start and management consulting services and human capital solutions help our clients. Our services and solutions help our clients sustain and enhance their operations to better accomplish their mission. STGi offers a competitive benefits package which includes Medical, Dental, Vision, 401k with company match and a generous PTO policy. STGi is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. Medical Corps - 60J, 60L, 61F, 61H, 61N, 61R,62B Medical Specialist Corps - 65B, 65C, 65D Nurse Corps - 66B,66H, 66P Medical Service Corps 67G, 67J Medical CMF 68A, 68B, 68E, 68F, 68G, 68J, 68Q, 68R, 68S, 68T, 68W, 68X Qualifications: REQUIRED EXPERIENCE AND SKILLS: Prefer two (2) years of current clinical experience working in a similar environment as a phlebotomist within the last three years. Possess knowledge of medical terminology, allowing test requests and results to be understood and communicated. Knowledge of the type and severity of patient reactions, including, but not limited to, syncope, vomiting, and unconsciousness and the procedures for such instances. Must have exceptional diplomatic communication skills and experience in handling difficult customer situations. Must be detail oriented and have the ability to multi-task.

Generous Compensation / Health-Dental-Vision / Open vacation policy / Summer Fridays / 401(k) & RRSP programs / Mental Health benefits / Financial Wellness benefits / Generous Parental Leave / EAP - As a Customer Support Specialist, you will: Provide outstanding customer service and support to clie

Customer Service Rep / Remote] - Anywhere in U.

Customer Service Rep / Remote] - Anywhere in U.Competitive Hourly Pay / Comprehensive benefits program for eligible employees / Subsidized medical & dental plans / Flexible spending accounts - As a Podcast Support Specialist, you will: Manage and resolve listener inquiries across multiple platforms

Customer Service Rep / Remote] - Anywhere in U.Generous Annual Salary / Health-Dental-Vision / Paid Time Off - As a Customer Support Specialist at Centric Software, you will: Provide timely and effective assistance to customers by resolving technical issues related to our software solutions; Collabo

Customer Service Rep / Remote] - Anywhere in U.Per hour / 7:30p-4:00a or 9:00p-5:30a / Monthly tech-office allowance / Medical-Dental-Vision-Life-Disability / 401K Retirement Benefits / FSA-HSA / Paid parental leave - As a Client Support Specialist at Lyra Health in the Healthcare sector, you'll: As

Job Description Overview Are you organized and responsible? Are you interested in making a positive difference in the lives of adults with developmental disabilities? If you answered YES, then consider joining our Devereux Advanced Behavioral Health team! Being an Administrative Specialist (IRA Residential Services) has its Advantages As an Administrative Specialist at Devereux, you will work with other dedicated professionals who share your passion for helping individuals in need. We offer: • Paid orientation., • Over 5 weeks of paid time off your first year., • Quality Low-Cost Benefits, plus student loan debt assistance and 30-day benefit eligibility waiting period for new hires! https://www.mydevereuxbenefits.org/, • Access to the Savi Student Loan Checkup tool to help you navigate the student loan system – quickly see your repayment plan options and discover potential savings, • A rewarding career while making a difference! Devereux Advanced Behavioral Health New York provides programs and services for children and adults with intellectual disabilities, Autism Spectrum Disorder, and dual diagnoses. Located in Red Hook, NY, this position will provide administrative support to the IRA Residential Leadership team to ensure that office operations are performed in an efficient and cost-effective manner. They will perform their duties in a confidential manner, and be responsive to customer needs. They will compose routine correspondence; prepare schedules and forms; edit material to ensure correct spelling and punctuation; and file and/or distribute materials appropriately. The Administrative Specialist will answer the telephone, screen calls, record messages, provide information, and route calls to appropriate personnel. They will also maintain records and prepare reports for submission to funding agencies, accreditation agencies, parents/legal guardians, other departments, etc. They will establish and maintain various file systems. The Administrative Specialist will also schedule meetings, prepare agendas, and document meeting minutes, including tracking action items through completion. The ideal candidate should have thorough working knowledge of Microsoft Office applications, especially MS Word, MS Excel, and MS Powerpoint. Salary: (commensurate with education and experience) With HS Diploma/GED - $23.50 - $25.14 per hour With BA/BS - $24.50 - $26.21 per hour With MA/MS or higher - $25.50 - $27.28 per hour You deserve to work somewhere that gives back to you! Devereux is proud to offer ASCEND – the first career accelerator program exclusively designed to give behavioral healthcare workers – the career guidance, one-on-one coaching, skills and financial assistance you need to reach your full potential. This program includes tuition assistance and student loan repayment, among other benefits! Responsibilities Company Overview Devereux is one of the nation’s largest nonprofit organizations, providing services, insight and leadership in the evolving field of behavioral healthcare. Founded in 1912, Devereux operates a comprehensive national network of clinical, therapeutic, educational and employment programs that positively impact the lives of 10,000+ children, adults – and their families – every year. Our Mission: Devereux changes lives – by unlocking and nurturing human potential for people living with emotional, behavioral or cognitive differences. With nearly 6,500 employees working in programs across the country, Devereux is a trusted partner for families, schools and communities, serving individuals in the areas of autism, intellectual and developmental disabilities, specialty mental health, education and foster care. Our Culture, Our Expectations At Devereux, Servant Leadership is embedded throughout our culture and every aspect of our organizational framework. Our mission-driven, people-first mindset is at the heart of the compassionate and high-quality programming we provide – every day – for the individuals and families we serve, and other key stakeholders. Devereux offers challenging and exciting work, and our team environment creates an empowering, positive and rewarding atmosphere. To be successful at Devereux, you will: put the needs of others first, feel called to serve and called to lead. As a member of our team, you will be a significant part of our commitment to providing a welcoming and supportive work environment across all programs and services, and within all policies and employee practices. We believe a workplace rooted in inclusivity – offering a sense of belonging to all those who walk through our doors – is fundamental to delivering the highest quality healthcare services. Through open dialogue and the creation of brave spaces, we will engage in work that gives each of us a chance to change the world – one person, one family, one community at a time. What Devereux Offers You In addition to a competitive salary, Devereux provides a comprehensive health and welfare program to eligible full-time employees, family members and domestic partners. Eligible employees are eligible to start benefits after 30 days of employment. In addition, we offer; • Medical (including telemedicine via phone, web, app), dental, prescription drug, preventative care, and mental health services., • Student loan debt assistance, tuition reimbursement and continuing education assistance., • Generous time-off (start accruing 1st day), 403(b) retirement plan with matching benefit, and voluntary/employee paid supplemental life and accident coverage., • Employee assistance / work-life balance program. Visit www.mydevereuxbenefits.org to see why Devereux is a great place to work! Devereux is a drug-free workplace, drug screening required. EOE Qualifications EDUCATION: High School Diploma or General Equivalency Diploma. Associates degree preferred. Proficient in Microsoft applications. EXPERIENCE: One year office experience in similar setting performing similar duties required. Previous experience in a behavioral healthcare setting preferred. PHYSICAL REQUIREMENTS: Significant, prolonged, and frequent amounts of walking, standing, sitting, stooping, bending and lifting 10 lbs or more is required. Must be able to operate and maintain office equipment. Free of dependency and abuse of illegal or illicit drugs, alcohol, inhalants or other chemical or controlled substances. Devereux has a zero-tolerance policy for abuse and maintains policies and procedures to systematically reduce the risk of abuse to occur in our organization. Devereux fosters a culture of reporting abuse, and will cooperate with the authorities to the fullest extent possible.

Job Description Overview Are you organized and responsible? Are you interested in making a positive difference in the lives of children and adults with developmental disabilities? If you answered YES, then consider joining our Devereux Advanced Behavioral Health team! Being an Administrative Specialist (Adult Community Living & Children’s Services) has its Advantages As an Administrative Specialist at Devereux, you will work with other dedicated professionals who share your passion for helping individuals in need. We offer: • Paid orientation., • Over 5 weeks of paid time off your first year., • Quality Low-Cost Benefits, plus student loan debt assistance and 30-day benefit eligibility waiting period for new hires! https://www.mydevereuxbenefits.org/, • Access to the Savi Student Loan Checkup tool to help you navigate the student loan system – quickly see your repayment plan options and discover potential savings, • A rewarding career while making a difference! Devereux Advanced Behavioral Health New York provides programs and services for children and adults with intellectual disabilities, Autism Spectrum Disorder, and dual diagnoses. Located in Red Hook, NY, this position will provide administrative support to the Children’s Residential and Adult Community Living Leadership team to ensure that office operations are performed in an efficient and cost-effective manner. They will perform their duties in a confidential manner, and be responsive to customer needs. They will compose routine correspondence; prepare schedules and forms; edit material to ensure correct spelling and punctuation; and file and/or distribute materials appropriately. The Administrative Specialist will answer the telephone, screen calls, record messages, provide information, and route calls to appropriate personnel. They will also maintain records and prepare reports for submission to funding agencies, accreditation agencies, parents/legal guardians, other departments, etc.. They will establish and maintain various file systems. The Administrative Specialist will also schedule meetings, prepare agendas, and document meeting minutes, including tracking action items through completion. The ideal candidate should have thorough working knowledge of Microsoft Office applications, especially MS Word, MS Excel, and MS Powerpoint. Salary: (commensurate with education and experience) With HS Diploma/GED - $23.50 - $25.14 per hour With BA/BS - $24.50 - $26.21 per hour With MA/MS or higher - $25.50 - $27.28 per hour You deserve to work somewhere that gives back to you! Devereux is proud to offer ASCEND – the first career accelerator program exclusively designed to give behavioral healthcare workers – the career guidance, one-on-one coaching, skills and financial assistance you need to reach your full potential. This program includes tuition assistance and student loan repayment, among other benefits! Responsibilities Company Overview Devereux is one of the nation’s largest nonprofit organizations, providing services, insight and leadership in the evolving field of behavioral healthcare. Founded in 1912, Devereux operates a comprehensive national network of clinical, therapeutic, educational and employment programs that positively impact the lives of 10,000+ children, adults – and their families – every year. Our Mission: Devereux changes lives – by unlocking and nurturing human potential for people living with emotional, behavioral or cognitive differences. With nearly 6,500 employees working in programs across the country, Devereux is a trusted partner for families, schools and communities, serving individuals in the areas of autism, intellectual and developmental disabilities, specialty mental health, education and foster care. Our Culture, Our Expectations At Devereux, Servant Leadership is embedded throughout our culture and every aspect of our organizational framework. Our mission-driven, people-first mindset is at the heart of the compassionate and high-quality programming we provide – every day – for the individuals and families we serve, and other key stakeholders. Devereux offers challenging and exciting work, and our team environment creates an empowering, positive and rewarding atmosphere. To be successful at Devereux, you will: put the needs of others first, feel called to serve and called to lead. As a member of our team, you will be a significant part of our commitment to providing a welcoming and supportive work environment across all programs and services, and within all policies and employee practices. We believe a workplace rooted in inclusivity – offering a sense of belonging to all those who walk through our doors – is fundamental to delivering the highest quality healthcare services. Through open dialogue and the creation of brave spaces, we will engage in work that gives each of us a chance to change the world – one person, one family, one community at a time. What Devereux Offers You In addition to a competitive salary, Devereux provides a comprehensive health and welfare program to eligible full-time employees, family members and domestic partners. Eligible employees are eligible to start benefits after 30 days of employment. In addition, we offer; • Medical (including telemedicine via phone, web, app), dental, prescription drug, preventative care, and mental health services., • Student loan debt assistance, tuition reimbursement and continuing education assistance., • Generous time-off (start accruing 1st day), 403(b) retirement plan with matching benefit, and voluntary/employee paid supplemental life and accident coverage., • Employee assistance / work-life balance program. Visit www.mydevereuxbenefits.org to see why Devereux is a great place to work! Devereux is a drug-free workplace, drug screening required. EOE Qualifications EDUCATION: High School Diploma or General Equivalency Diploma. Associates degree preferred. Proficient in Microsoft applications. EXPERIENCE: One year office experience in similar setting performing similar duties required. Previous experience in a behavioral healthcare setting preferred. PHYSICAL REQUIREMENTS: Significant, prolonged, and frequent amounts of walking, standing, sitting, stooping, bending and lifting 10 lbs or more is required. Must be able to operate and maintain office equipment. Free of dependency and abuse of illegal or illicit drugs, alcohol, inhalants or other chemical or controlled substances. Devereux has a zero-tolerance policy for abuse and maintains policies and procedures to systematically reduce the risk of abuse to occur in our organization. Devereux fosters a culture of reporting abuse, and will cooperate with the authorities to the fullest extent possible.

Job Description Title: Engagement Specialist Status: Full-Time, Non-Exempt, 40 hours weekly Supervisor: Engagement Supervisor & Director of Clinical Administration Salary: $19.00 - $21.00 per hour Schedule: Monday – Friday, Hybrid position, 3 days on-site, 2 days remote with travel to meetings and clinical sites as needed Function: The Engagement Specialist promotes the agency’s mission statement and values through compassionate communication with current clients who are having difficulty engaging in treatment. As the initial point of contact, you will be responsible for all aspects of identifying and communicating with these clients, sending letters, tracking communication, uploading documentation, adding notes and alerts, and providing alternate scheduling options to these clients. Engagement Specialists are also often the first point of contact for potential clients seeking services, including those being discharged from hospitals and other facilities, and are responsible for providing education about FSI services, guiding individuals and scheduling initial appointments. Qualifications: • Bachelor’s Degree in Psychology, Social Work, Nursing, Human Services, or a closely related field with two (2) years of experience in scheduling or case management, or an associate degree in related field with four (4) years of experience in intake scheduling or case management preferred., • Having intake or case management experience in a human services organization is essential., • A working knowledge of behavioral health terminology and client needs is essential., • Understanding of productivity measures and compliance standards preferred., • Bilingual English and Spanish speaking preferred. Job Responsibilities: • The Engagement Specialist is an important member of the care team and is responsible for all aspects of the Engagement process and involves identifying those who have violated the attendance policy and helping them re-engage in services., • This position is the initial point of contact for clients who are having difficulty engaging and will promote rapid re-engagement in behavioral health services through timely communication and documentation, accurate data collection, and educating prospective clients on our services and attendance policy., • Engagement Specialists are also often the first point of contact for potential clients seeking services, including those being discharged from hospitals and other facilities, and are responsible for providing education about FSI services, guiding individuals and scheduling initial appointments., • Assist Clients at risk for losing their insurance benefits to ensure seamless continuity of care with no interruptions in treatment, and links clients to additional resources as needed., • Other duties as assigned. Skills & Abilities: • Nice-to-have: Two (2) years working with Medicaid, Medicare, and/or other insurances., • Technology savvy (Windows, Microsoft Office, Electronic Health Records), • Knowledge of Netsmart Electronic Health Record (EHR) and OMH regulations preferred, • Knowledge of HIPAA Privacy and Security Rules, • Collaborative relationship building and communication skills, • Excellent customer service skills, • Excellent verbal and written communication skills, • Ability to work independently, • Organizational and time management skills Benefits: • Medical, dental, and vision coverage., • 403(b) retirement plan with employer match up to 5%., • Generous paid vacation, holiday, sick and personal time package (2 weeks’ vacation in first year, 13 paid holidays per year, 12 sick days per year and 4 personal days per year)., • Access to Family Services’ Compassionate Leave Program where employees can donate/receive unused time off., • Group term life and long-term disability insurance., • Supplemental life insurance & accidental death and dismemberment coverage (AD&D)., • Supplemental insurance through Aflac., • Employee assistance program (EAP)., • Pet insurance. Our Mission: To support people, strengthen families, and nurture safer, healthier communities. Our Values: Compassion – Extending empathy and understanding to others. Integrity – Being honest and dependable. Hope – Believing in the strength of the human spirit and heart, to emerge and thrive when faced with a challenge. Diversity – Promoting a vision of community comprised of wide-ranging assets. Respect – Treating all individuals with dignity and without judgement. Community – Recognizing and reinforcing the importance of our world as being comprised of people of differing strengths and perspectives. Justice – Promoting social and economic equity and fairness. Quality – Aspiring for excellence in every aspect of our work. #INDBH Family Services, Inc. complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact hr@familyservicesny.org. Family Services is an equal opportunity employer. We follow federal, state, and local laws prohibiting discrimination in hiring and employment. Must be authorized to work in the United States without work sponsorship. Powered by JazzHR V6GkfQKaTf

Job Description POSITION SUMMARY The Housing Choice Voucher Program Specialist is responsible for ensuring the participants of the Housing Choice Voucher prog ram meet and maintain HUD?s eligibility requirements. Managing these requirements is essential for maintaining the integrity of the HCV program. In order to perform the tasks involved with this position, the HCV Specialist must have the ability to work within a diverse department. They will be required to work both independently as well as in a group setting. Communication over the phone, in person and through writing will be a necessary part of the position. In order to be successful in this position the HCV Spec ialist must have the ability to manage an extremely busy schedule and conduct business with a diverse client base. The person who holds this position must have outstanding organizational skills; provide excellent customer service, as well as have the flexibility to adjust their schedule when necessary. This position is within a team who administers a federally regulated program, this person will be required to comply with HUD program regulations, Homes and Community Renewals Administrative Plan, and RUPCO?s policies. The Housing Choice Voucher Specialist must have the ability to understand and clearly explain the rules of the program to applicants, participants and landlords. The Housing Choice Voucher Program Specialist will, on occasion, be required to conduct housing inspections or in home recertification and initial appointments. They will have use of a company vehicle, if available, and other equipment as is n ecessary to perform the job duties. In order to use the company vehicle, it is required that the staff have a valid driver?s license and a driving record that meets RUPCO insurance underwriting standards. ESSENTIAL RESPONSIBILITIES ? Manage a caseload of 250 ? 300 households who may be elderly, disabled, handicapped or otherwise eligible for this type of rental assistance. ? Perform program functions, which include interviewing, articulating program requirements, written and verbal communication, research and investigation, file documentation, negotiation, travel for in home appointments, and compliance with state and federal regulations. ? Maintain program files in accordance with HCR Administrative Plan, HUD and RUPCO requirements. After a 180-day period, it will be expected that a specialist has at least a 90% accuracy rating on files. ? Exhibit a strong work ethic, maintain an organized work routine, and assure timely completion of all work; must be detail oriented, have follow-up and time management skills, and have proper phone etiquette. ? Observe the confidentiality requirements of the federal housing programs. ? Conduct housing inspections for compliance in accordance with HUD Housing Quality Standards. ? Conduct initial interviews to determine program eligibility of applicants, and present program briefings in accordance with HUD requirements. ? Conduct annual recertification interviews, in office or in home as necessary. ? Attend trainings, seminars, conferences, or other education classes is required to remain knowledgeable about the current operation of state and federal programs and to maintain the skills and education necessary to administer services. ? Maintain knowledge of community resources and services. ? Provide administrative support to the HCV Program Supervisor and the Director of Section 8. Salary:$40,495.00

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