Customer support specialist jobs in Plainview, New York - Page 2Create job alerts

Job Description Are you ready to turn your passion for helping others into a rewarding career adventure? As a Relocation Specialist, you'll be at the heart of our mission to support senior citizens as they embark on a new chapter of their lives. This is a great opportunity for retirees, stay-at-home parents, or college students who like to make extra cash while helping others but don’t require a consistent schedule. Work hours are project-based, offering variability with the potential to transition into full-time employment based on business needs and your availability. Part-time employees may work from 10 hours to 30+ hours per week. No specific experience necessary. Join our innovative and hands-on team to give peace of mind to local families. Day to Day Responsibilities: Sorting and Downsizing: Assist clients by sorting through their belongings, following their guidance on what to organize, keep, donate, sell, or discard. Approach the process with sensitivity and empathy, respecting the sentimental value of items while helping to streamline their possessions for their new living environment. Organization and Space Optimization: Maximize space and functionality in the clients’ new residences. Implement in-home storage solutions and systems tailored to their needs, ensuring easy access to essential items and promoting a safe and comfortable living environment. Packing and Unpacking: Safely and securely pack clients' belongings for transportation, using Caring Transitions’ approved appropriate materials and techniques to protect fragile or valuable items. Upon arrival at their new residence, unpack items with care, arranging them thoughtfully to create a welcoming and functional living space with the end goal for our clients to be Day One Living. Assisting with Auctions: Sorting, decluttering, cleaning and displaying the contents of each estate. Create and price our well-organized, eye-catching displays. Tasks include setup of all equipment – including tables, risers, lighting and other display equipment. Learn to price common household items and finish through the project by working the estate sale days to sell the contents in the home. Assist with the breakdown of equipment at the end of the sale. Client Communication: Maintain open and transparent communication with your team lead and clients as needed throughout the relocation process. Address any concerns or questions promptly, and offer reassurance and support to alleviate anxieties. Provide a compassionate presence and lend a listening ear to their concerns and needs. Benefits • Starting pay of $18-20/hr depending on experience ($17/hr for training with increase to base rate once full work initiated), • 401K and matching after trial period, • Opportunities for growth, • Flexible scheduling– no two weeks are the same, • Supportive management, • Passionate about Caring Transitions' mission and values, • Showcase outstanding customer service skills, • Display excellent prioritization, organization, and attention to detail, • Motivated to get to know and support the older members of your community, • Thrive in a fast-paced environment that requires multitasking; if every day of work was the same, you would be bored, • Work independently and engage productively with others, • Maintain a professional, compassionate, and empathetic attitude, • Reliable and punctual, • Hold a High School diploma or equivalent, • Valid drivers’ license and reliable transportation to job sites throughout Long Island, • Frequent walking, standing, climbing and/or lifting, • Must be able to stand, bend, kneel repeatedly for long periods of time, • Willing to work in dirty and/or cluttered environments Caring Transitions of Dix Hills is proud to offer relocation services (including packing/unpacking), downsizing, decluttering, estate sales and auctions, home cleanouts and more! Our specialty is working with seniors in our community and their families. Our goal is to respectfully and compassionately support those who are transitioning through various life stages, providing peace of mind and assistance with a smooth process so that they can focus on what’s next. Powered by JazzHR iCAZlmALe0

Job Description WSAudiology is a global leader in the hearing aid industry. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world. At HearUSA, our mission is to reframe the world of hearing care and set the highest standard in modern hearing health. With an extensive network of 4,000 independent Hearing Care Professionals and more than 350 centers in U.S., we strive every day to provide each individual with the care, knowledge and experience they deserve. What it’s all about: As a Client Experience Specialist, you are passionate about the hearing healthcare of our clients. You will ensure clients’ needs are met in a timely manner, maintain a well-organized appointment schedule, and prioritize Simply Excellent Hearing Care. What’s in it for you? • Top priority of culture and community including ongoing training, • Attractive compensation package with monthly bonus opportunities, • Onboarding, comprehensive benefits, paid holidays, PTO, 401k with match, Health & Wellness programs, • Mentorship and professional development opportunities including a CES Advisory Board, • Maintain client charts and ensure information is up to date, • Prioritize welcome and confirmation calls and provide friendly and enthusiastic customer service, • Manages clinic schedule to ensure efficient and expedient patient care for walk-in/curbside appointments, scheduled appointments, and potential clients, • Enter stock and custom orders, perform weekly inventory audit to ensure accuracy., • Maintain detailed and accurate records of cash and bank deposits and perform all end of day processes and reports/ settlements, • Maintains a clean, inviting, and friendly environment, • Maintain basic knowledge of hearing aid technology and be able to perform basic cleaning/repair functions, • Assist with basic hearing aid trouble shooting via telephone or in-person and clean and checks, • High School Diploma or equivalent, • Experience in customer service and office administration, • Excellent oral and written communication skills, ability to establish and maintain a professional rapport with clients and co-workers, • Proficiency with computers including scheduling software and MS Office Growth means investing in employee development, from day-to-day support to opportunities to stretch your skills. It also means creating space for your voice, sharing knowledge, and learning from peers as we build culture and community together. We offer: • A professional development team of dedicated Regional Training Managers, • Continuing education, LinkedIn Learning and tuition reimbursement The Company provides equal opportunity to all employees and prospective employees without regard to race, color, creed, religion, national origin, ancestry, sex, age, physical or mental disability, marital status, pregnancy, genetic information, sexual orientation, gender identity, protected veteran or military status, or any other consideration not related to the person’s ability to do the job or otherwise made unlawful by federal, state, or local law.

Job Description Summary/objective The Sales Operations Specialist supports the sales team by streamlining processes, managing tools and data, and ensuring smooth execution of sales activities. This role is responsible for sales data analysis, CRM management, reporting, and process optimization, enabling the sales team to focus on revenue-generating activities. Essential functions • Provide primary support to the sales team to ensure efficient operations and streamlined sales processes., • Maintain and improve sales processes, workflows, and documentation to ensure consistency and efficiency., • Identify bottlenecks and propose solutions to improve conversion rates and sales productivity., • Prepare, review, and manage of all documentation, including but not limited to, leases, rental agreements, acceptance documents, and purchase orders., • Manage fleet assets within Fortbrand’s operating systems, • Maintain accurate contract and asset statuses within the ERP system to facilitate accurate reporting, • Resolve client service issues related to lease documentation and vendor payment status., • Serve as the administrator for CRM and other Fortbrand systems; regularly audit CRM data for accuracy and completeness., • Coordinate with Marketing, Finance, and Operations to ensure alignment on lead management, order processing, and revenue tracking., • Troobleshoot and implement technical solutions for sales tools. Competencies (Knowledge, Skills and Abilities) · Excellent verbal and written communication skills. · Excellent interpersonal and customer service skills. · Excellent organizational skills and attention to detail. · Extensive knowledge of contract principles and procedures · Excellent time management skills with a proven ability to meet deadlines. · Strong analytical and problem-solving skills. · Ability to function well in a high-paced environment. · Proficient with Microsoft Office Suite, DocuSign or related software. · Knowledge of aviation or automotive parts and systems Work environment · Working in an office environment. Preferred education and experience · High school diploma or equivalent. · At least two years related experience required. Other duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice Company DescriptionSince 1983 Fortbrand Services has been providing rentals, leases, and sales of new and used airport equipment to Airlines, Airports, Ground Handlers, De-icing Companies, FBO’s, MRO’s, Into-Plane Fuelers, and Catering Companies. Specializing in two subtypes of airport equipment, Ground Support Equipment and Airfield Maintenance Equipment, Fortbrand Services is your turnkey solutions provider to obtaining and paying for the equipment you need to run your operation today.Since 1983 Fortbrand Services has been providing rentals, leases, and sales of new and used airport equipment to Airlines, Airports, Ground Handlers, De-icing Companies, FBO’s, MRO’s, Into-Plane Fuelers, and Catering Companies.\r\n\r\nSpecializing in two subtypes of airport equipment, Ground Support Equipment and Airfield Maintenance Equipment, Fortbrand Services is your turnkey solutions provider to obtaining and paying for the equipment you need to run your operation today.

Job Description Job Title: Sales Operations Specialist Salary: 70K-75K Location: Hicksville, NY - Full time on site Benefits: Medical, Vision, Dental, Paid Time Off, Life Insurance, Retirement Summary/Objective The Sales Operations Specialist supports the sales team by streamlining processes, managing tools and data, and ensuring smooth execution of sales activities. This role is responsible for sales data analysis, CRM management, reporting, and process optimization, enabling the sales team to focus on revenue-generating activities. Essential Functions * Provide primary support to the sales team to ensure efficient operations and streamlined sales processes. * Maintain and improve sales workflows and documentation to ensure consistency and efficiency. * Identify bottlenecks and propose solutions to improve conversion rates and sales productivity. * Prepare, review, and manage documentation including leases, rental agreements, acceptance documents, and purchase orders. * Manage assets within internal operating systems. * Maintain accurate contract and asset statuses within the ERP system to facilitate accurate reporting. * Resolve client service issues related to lease documentation and vendor payment status. * Serve as administrator for CRM and other sales-related systems; regularly audit CRM data for accuracy and completeness. * Coordinate with Marketing, Finance, and Operations to ensure alignment on lead management, order processing, and revenue tracking. * Troubleshoot and implement technical solutions for sales tools. Competencies (Knowledge, Skills, and Abilities) * Excellent verbal and written communication skills * Strong interpersonal and customer service skills * Exceptional organizational skills and attention to detail * Extensive knowledge of contract principles and procedures * Effective time management with a proven ability to meet deadlines * Strong analytical and problem-solving skills * Ability to function well in a fast-paced environment * Proficiency in Microsoft Office Suite, DocuSign, or related software * Familiarity with aviation or automotive parts and systems (preferred) Work Environment * Office-based work environment Preferred Education and Experience * High school diploma or equivalent * Minimum of two years of related experience Pay Details: $70,000.00 to $75,000.00 per year Search managed by: Cara Kelly Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act, • Los Angeles City Fair Chance Ordinance, • Los Angeles County Fair Chance Ordinance for Employers, • San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Job DescriptionSalary: $75,000-$80,000 The role of a Senior Accountant/AR Specialist combines the core functions of a Senior Accountant with a specialized focus on Accounts Receivable (AR). This position is crucial for a company's financial health, as it ensures accurate record-keeping, timely payments, and strong cash flow management. Job Summary The Senior Accountant/AR Specialist is responsible for managing the day-to-day accounts receivable functions, from invoicing and cash application to collections and reporting. This individual will also contribute to broader accounting tasks, including month-end close activities, account reconciliation, and financial analysis. The ideal candidate is a detail-oriented, organized, and proactive professional with excellent communication and problem-solving skills. Key Responsibilities: Accounts Receivable (AR) Management: • Manage the full cycle of accounts receivable, including generating, reviewing, and distributing invoices., • Process and apply customer payments accurately and on a timely basis., • Conduct proactive collection activities on past-due accounts, including phone calls, emails, and correspondence., • Investigate and resolve payment discrepancies, billing errors, and customer disputes., • Prepare and analyze AR aging reports to monitor the status of delinquent accounts and assess credit risk., • Reconcile AR sub-ledger to the general ledger., • Understanding of GAAP based accounting standards to ensure compliance in our financials reporting., • Assist in budgeting/forecasting., • Ad hoc projects as needed/assigned., • Assist with month-end and year-end close procedures, ensuring all AR-related entries are accurate., • Prepare journal entries and account reconciliations for various balance sheet accounts., • Support financial audits by providing necessary documentation and explanations., • Analyze financial data and generate reports for management, providing insights into cash flow and AR performance. Required: • Education: Bachelor's degree in Accounting., • Experience: 3-5+ years of experience in accounting, with a strong focus on accounts receivable., • Technical Skills:, • Proficiency in accounting software (e.g., Oracle, SAP, QuickBooks, NetSuite)., • Advanced proficiency in Microsoft Excel, including pivot tables and VLOOKUPs., • Soft Skills:, • Exceptional attention to detail and accuracy., • Strong analytical and problem-solving abilities., • Ability to research sales tax requirements from state to state for products/services., • Excellent written and verbal communication skills, with the ability to communicate effectively across all levels of the organization and with customers., • Proven ability to manage time effectively, prioritize tasks, and meet tight deadlines., • Proficiency in Google GSuite (Gmail, Google Sheets, etc.), • Sales tax reconciliation experience., • Experience in IT industry is preferred but not mandatory., • Experience with vendor portals and automated AR systems., • This position reports directly to the Financial Controller., • Salary Range is between $75-80K based on experience., • Benefits include the following:, • 401K Retirement Plan, • Medical/Dental/Vision We are an Equal Opportunity Employer. If you require reasonable accommodation during the application or hiring process please let us know during the interview process.

Job DescriptionDescription: OVERALL RESPONSIBILITY: Responsible for assisting the Sr. Manager; SRO Product & Operations in a timely matter regarding sales and operations functions of the Sport & Recreational Optic division. The position will be responsible for standard operating procedures relating to sales functions and processes, product management and special projects and promotions with an awareness of other departments’ roles within Nikon Inc. This role will be key to ensure that all SRO accounts and reps are provided up to date information regarding Nikon policies and procedures. This role will provide comparative analysis reports of current inventory in the field as well as nationwide sell-through trends and work directly with the Sr. Manager to effectively communicate these results to the accounts. As a part of this role, the Sales & Operations Specialist will research and evaluate current nationwide conditions that may affect the ability to sell products in the marketplace and make suggestions based on the analysis to the Sr Manager. The position will be responsible for assisting in achieving efficient product allocations, purchasing and the ordering of accessories for promotional and sales purposes. This role will coordinate information pertaining to shipments and logistics with the import export team and internal logistics team. Assist in budgeting and planning of nationwide sales promotions and their related exposures. Additional responsibilities include, but are not limited to, trade show attendance, customer visits and social media account management. Competencies • Adaptability, • Multitasking, • Communication Skills, • Planning & Organization, • Cross Functional Collaboration, • Relationship Management, • Detailed Oriented, • Research Skills, • Document Management, • Sales / Budgeting Activities, • Analyze sales forecasts & sell-through data to determine selling potential and inventory requirements and communicate these results during meetings with the specific key accounts., • Provide quantitative sales and product information pertaining to budget and product allocation planning. Including creating and implementing the release of new products., • Create and disseminate various reports including: sales history, inventory in the field, sales trends and use this information to provide comparative analysis. Using this data, create action plans along with the SR manager to help grow the overall business of the SRO unit., • Maintain coding and recordkeeping of SRO expenses including invoices related to MWW and current vendor invoices. This includes the communication of these standards when contacting new vendor partners., • Account Support / Management, • Facilitate creation of new accounts as well as manage the daily concerns of existing accounts using Dealer Net Xpress., • Manage and support the SRO sales activities in the photo specialty, photo national accounts, premium markets, cruise, military, educational and all other related SRO accounts., • Daily dealer and rep communications regarding, • product availability and ETA’s, • incoming RA requests, • credits, • releasing orders, • Requesting shipping extensions, • Communicating changes to the existing accounts., • merchandise transfers, • check requests, • shipping issues, • new account processing, • parts & literature requests, • Marketing / Communication Activities:, • Assist in managing the relationship with MWW and our plans and efforts on social media., • Responsible for social media sales proposals and plans to highlight instant savings at key promotional times., • Work closely with creative team for asset creation to support our social media efforts and all needs from dealers., • Assist in completing sales projects including proposals, sales meeting planning, and presentations., • Manage the SRO Associate Purchase Program including customer service aspects of this program., • Manage “giveaway” product needs (swag) in support of sales and arrange presentations for new item procurement., • Create sales books and price guides, • Maintain legal contracts, • Assist in asset creation and planning for new product announcements., • Create displays & POP material, • Manage refurb inventory and refurb price set up, • Monitor, validate, and record (via spreadsheet) all MVP violations., • Prepare MVP Violation communication, including cover letter, memo, and proof of violation., • Communicate with host sites regarding non-authorized violations, • Prepare, maintain, and distribute Nikon Sport Optics Reseller De-authorization List, • Coordinate cancellation of MVP Violation Backorders with sales department, • Enter violation products into SAP, • Update SRO MVP Violation master data base, • Answer MVP Policy Administrator questions with help from our legal department for final approval, • Update and distribute MVP Price List, • Coordinate MVP mailings, • Buy and track MVP Products, • Attend industry trade shows, • Maintain and update the contact list of the SRO department. Requirements: KNOWLEDGE, SKILLS & ABILITIES: • Bachelors’ degree required, • 3 - 5 years sales and operations experience required, • Demonstrated knowledge in MS Office applications (Word, Excel, PowerPoint, Outlook), • Demonstrated knowledge of SAP or other accounting software experience preferred, • Strong administrative skills, • Strong verbal and written communication skills, • Strong time management and organizational skills, • Strong Customer Service skills, • Ability to work under pressure and accomplish objectives with strict deadlines, • Ability to communicate information verbally and in writing so that others will understand., • Ability to consistently maintain a professional and an approachable demeanor across the Company including but not limited to; employees, co-workers, management, vendors and customers, • Ability to work independently and as part of a team., • Ability to sit and stand for long periods of time.