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Job Description DRIVER STARTING WAGE: $24.00/hour MINIMUM QUALIFICATIONS: • High School Diploma or equivalent (copy required upon initial hire date), • Valid New York State Driver’s License (copy required upon initial hire date), • Yearly physical (required within 1 month after initial hire date), • Ability to work with a diverse population presenting a variety of cultural, socioeconomic, developmental and sexual identities. Must have the ability and willingness to establish and foster healthy and supportive relationships that acknowledge individual identities and encourage personal growth. PREFERRED QUALIFICATIONS: • BS or AAS degree in related field, • Previous child care experience REQUIREMENTS: • Must successfully complete all required background checks:, • NYS Statewide Central Register of Child Abuse and Maltreatment (SCR), • Multi-State Sex Offender Registry (SOR), • NYS Division of Criminal Justice Services (DCJS) fingerprinting, • NYS Justice Center Staff Exclusion List (SEL), • NYS OMIG Medicaid Exclusion List, • Out-of-state child abuse register inquiry of any state in which the person resided within the last five years (if applicable), • NYS License Event Notification Service (LENS), • Office of Inspector General (OIG), • Must successfully complete Therapeutic Crisis Intervention (TCI) HOURS: • Part-time, • Fridays: 2:00pm – 11:30pm; flexible shifts available, • Saturdays & Sundays: 9:00am – 10:00pm; flexible shifts available DUTIES AND RESPONSIBILITIES: • Transport children to off-campus appointments and for travel home as assigned., • Supervision of each child at all times while in your care. Report missing children immediately to the Administrator on Duty or Director of Support Services., • Must be able to perform physical intervention as per the Agency’s restraint policy., • Help implement individual treatment plans with each child., • Act as a positive role model for the children in support of accepted societal norms and values., • Help children abide by Agency policies and procedures., • Store medications as per policy during transports., • Prepare electronic incident reports on significant incidents., • Perform other duties assigned by the Director of Support Services., • Responsible for adhering to and performing all duties in accordance with every safety standard, practice, and policy of The William George Agency. This includes, but is not limited to, review of The William George Agency’s Safety Policy and attending all required safety-related training. DEPARTMENT: Support Services About The William George Agency for Children’s Services The William George Agency for Children’s Services is located on a 650-acre campus nine miles northeast of Ithaca, in the Finger Lakes Region of New York State. It is a private not-for-profit residential treatment center licensed by the New York State Office of Children and Family Services (OCFS) that serves both male and female youth between the ages of 12 and 21, and their families, who present with significant mental health issues, behavioral difficulties, and substance abuse issues. Our programs offer an array of treatment modalities specifically designed to meet the needs of our youth. The William George Agency for Children’s Services is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunities without regard to an individual’s age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status. The intent of this job description is to provide, in broad terms, the general functions and responsibilities of positions given this title and shall not be construed as a declaration of the total of the specific job duties and responsibilities for any particular position. Employees may be directed to perform job related tasks other than those specifically presented in this description. Outstanding Benefits Package Working at The William George Agency for Children’s Services comes with benefits that exceed salary alone. There are personal rewards including comprehensive health and retirement plan options. We also offer generous paid time off in an effort to support your work-life balance.

Job Description Awake Overnight Counselor STARTING WAGE: $25.00/hour MINIMUM QUALIFICATIONS: • High School Diploma or equivalent (copy required upon initial hire date), • Valid New York State Driver’s License (copy required upon initial hire date), • Yearly Physical (required within one month after the initial hire date), • Ability to work with a diverse population presenting a variety of cultural, socioeconomic, developmental, and sexual identities. Must have the ability and willingness to establish and foster healthy and supportive relationships that acknowledge individual identities and encourage personal growth. PREFERRED: • BS or AAS Degree in a Related Field, • Previous Child Care Experience REQUIREMENTS: § Multi-State Sex Offender Registry (SOR) § NYS Division of Criminal Justice Services (DCJS) fingerprinting § NYS Justice Center Staff Exclusion List (SEL) § NYS OMIG Medicaid Exclusion List § Out-of-state child abuse register inquiry of any state in which the person resided within the last five years (if applicable) § NYS License Event Notification Service (LENS) § Office of Inspector General (OIG) • Must successfully complete Therapeutic Crisis Intervention (TCI) HOURS: POSITION LEVEL: • Responsible to Awake Overnight Campus Supervisor POSITION OBJECTIVES: • To help create and maintain a healthful, safe, and therapeutic environment for the children in the cottage(s), • To help implement each child's individual treatment goals, • To provide positive role models for children in the care of the Agency, • To ensure that the basic psychological needs of the children for nurturance, structure, and counseling are met RESPONSIBILITIES OF THE JOB: • Know the whereabouts of children assigned to the cottage at all times. Report missing children immediately to the Administrator on Duty., • Conduct bed checks every 15 minutes. Report unusual activities to the Administrator on Duty., • Provide input to treatment team meetings for the planning of each child's treatment goal(s) and techniques., • Help implement individual treatment plans with each child., • Act as a positive role model for the children by engaging in activities productively and in support of accepted societal norms and values., • Help children develop trusting relationships by actively engaging in activities with them and by expression of caring through role modeling, life space interviews, and constructive discipline. Be where children are (during waking hours); walk with them to and from Ewald Dining Center for meals, and other program activities, (e.g., school) to provide ego support., • Help children abide by the established cottage rules and the Agency policies and procedures, • Provide support to children in crises through the use of therapeutic crisis intervention techniques., • Supervise and help children in the performance of house jobs., • Inventory and mark clothing and personal belongings of children., • Collect and store clothing and belongings of children who are absent without leave (AWOL)., • Be informed about the health needs of the children, and administer medications according to the directions of the Health Services Department., • Store medications in the locked areas and cabinets provided in each cottage., • Refer children to the Health Services Department for all medical problems and examination and treatment by the nurses and physician., • Help evaluate children's performance on the daily level system evaluation sheets according to the guidelines and individual goals, and review them with the children to encourage progress., • Prepare written incident reports on critical incidents and forward them to the Cottage Manager., • Provide pertinent observations and assessment of children to the unit/cottage meeting., • Transport children to off-campus appointments., • Make appropriate entries into the cottage log concerning pertinent and significant observations on children., • Complete the cottage log census form in the morning., • Perform other duties as assigned, • To adhere to all rules, regulations, policies, and philosophy of The William George Agency and the New York State Office of Children and Family Services., • Responsible for adhering to and performing all duties in accordance with every safety standard, practice, and policy of the William George Agency. This includes but is not limited to, a review of The William George Agency's Safety Policy and attending all required safety-related training. About The William George Agency for Children’s Services The William George Agency for Children’s Services is located on a 650-acre campus nine miles northeast of Ithaca, in the Finger Lakes Region of New York State. It is a private not-for-profit residential treatment center licensed by the New York State Office of Children and Family Services (OCFS) that serves both male and female youth between the ages of 12 and 21, and their families, who present with significant mental health issues, behavioral difficulties, and substance abuse issues. Our programs offer an array of treatment modalities specifically designed to meet the needs of our youth. The William George Agency for Children’s Services is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunities without regard to an individual’s age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status. The intent of this job description is to provide, in broad terms, the general functions and responsibilities of positions given this title and shall not be construed as a declaration of the total of the specific job duties and responsibilities for any particular position. Employees may be directed to perform job related tasks other than those specifically presented in this description. Outstanding Benefits Package Working at The William George Agency for Children’s Services comes with benefits that exceed salary alone. There are personal rewards including comprehensive health and retirement plan options. We also offer generous paid time off in an effort to support your work-life balance.

Job Description Assistant Cottage Manager MINIMUM QUALIFICATIONS: • 1-year direct child care or child care supervisory experience, • High School Diploma or equivalent (copy required upon initial hire date), • Valid New York State Drivers License (copy required upon initial hire date), • Physical (required within one month after initial hire date), • Ability to work with a diverse population presenting a variety of cultural, socioeconomic, developmental and sexual identities. Must have the ability and willingness to establish and foster healthy and supportive relationships that acknowledge individual identities and encourage personal growth. PREFERRED QUALIFICATIONS: • Bachelors or AAS Degree in a related field such as Social Welfare, Psychology, Counseling, etc., • Previous supervisory experience in working with critically disturbed youth HOURS: • 40 hours per week, • Must be flexible to meet the needs of the program DUTIES AND RESPONSIBILITIES: • Supervise Youth Care Specialists and Awake Overnight Youth Care Specialists in the implementation of treatment plans and duties, as described in their job descriptions., • Ensure proper documentation of the daily resident logs and Awake Overnight log as well as significant incident reports, and other reports through training and supervision., • Receive disciplinary reports and behavior observation from the school and implement school-related problem resolutions as directed by Cottage Manager., • Facilitate cottage based community meetings in conjunction with the Cottage Manager., • Assist Cottage Manager in the scheduling of Youth Care Specialists during school vacations., • Responsible for ensuring the general upkeep of the cottages and the mechanical operation of the unit., • Provide emergency coverage as needed., • Co-lead weekly staff meeting with the Cottage Manager., • In the absence of the Cottage Manager; the Assistant Cottage Manager has the authority to make decisions regarding treatment of residents after consulting the respective Department Head., • Responsible for evaluating, disciplining and terminating of supervised employees in conjunction with the Human Resources Department, in the absences of the Cottage Manager., • Adhere to the treatment philosophy of The William George Agency and the rules, requirements, and recommendations of the New York State Office of Children and Family Services., • Responsible for the implementation of programming reflective of The William George Agency treatment philosophy., • Responsible for adhering to and performing all duties in accordance with every safety standard, practice, and policy of The William George Agency. This includes, but is not limited to, review of The William George Agency’s Safety Policy and attending all required safety-related training., • Assist the Cottage Manager in all other delegated functions. DEPARTMENT: Residential Services SUPERVISED BY: Cottage Manager SUPERVISION OF: Youth Care Specialists About The William George Agency for Children’s Services The William George Agency for Children’s Services is located on a 650-acre campus nine miles northeast of Ithaca, in the Finger Lakes Region of New York State. It is a private not-for-profit residential treatment center licensed by the New York State Office of Children and Family Services (OCFS) that serves both male and female youth between the ages of 12 and 21, and their families, who present with significant mental health issues, behavioral difficulties, and substance abuse issues. Our programs offer an array of treatment modalities specifically designed to meet the needs of our youth. The William George Agency for Children’s Services is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunities without regard to an individual’s age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status. The intent of this job description is to provide, in broad terms, the general functions and responsibilities of positions given this title and shall not be construed as a declaration of the total of the specific job duties and responsibilities for any particular position. Employees may be directed to perform job related tasks other than those specifically presented in this description. Outstanding Benefits Package Working at The William George Agency for Children’s Services comes with benefits that exceed salary alone. There are personal rewards including comprehensive health and retirement plan options. We also offer generous paid time off in an effort to support your work-life balance.

Job Description HEAVY EQUIPMENT SUPERVISOR MINIMUM QUALIFICATIONS • Experience in the operation, maintenance, and repair of heavy equipment, • High School Diploma or equivalent (copy required upon hire), • Yearly Physical (required within 1 month of hire), • Maintain a valid Class B Commercial Drivers License (copy required upon hire), • Willing to obtain water license, • Extensive knowledge and experience of heavy machinery operation and capabilities., • Vocational school training or apprenticeship., • New York State Certification in water treatment plant and distribution system operations, • Good Communication and Organizational Skills, • Must successfully complete all required background checks:, • NYS Statewide Central Register of Child Abuse and Maltreatment (SCR), • Multi-State Sex Offender Registry (SOR), • NYS Division of Criminal Justice Services (DCJS) fingerprinting, • NYS Justice Center Staff Exclusion List (SEL), • NYS OMIG Medicaid Exclusion List, • Out-of-state child abuse register inquiry of any state in which the person resided within the last five years (if applicable), • NYS License Event Notification Service (LENS), • Office of Inspector General (OIG), • Monday through Friday, 8:00 AM – 4:30 PM, • Must be flexible to meet the needs of the program, • Be able to handle all the physical responsibilities of the position, which includes but not limited to lifting, moving, and prolonged periods of standing, • Will be exposed to working in outdoor weather conditions., • Supervise, perform, and coordinate the operation, maintenance, and repair of heavy equipment such as backhoes, dump trucks, loaders, tractors, snow and ice removal equipment, and forklift in a variety of maintenance and constructions tasks, as well as the removal of snow and ice during the winter months. Trade Specific: • Supervise and Operate construction, excavation, hauling, and maintenance equipment including backhoes, front-end loaders, bulldozers, excavators, or grade tractors., • Uses excavating machinery to dig holes and trenches, install underground utilities and repairs to waterlines., • Set up schedules for the maintenance and repair of all heavy equipment; instruct and closely supervise the maintenance and repair of all equipment including: diagnosis and repair of all mechanical, electrical, carburetors and exhaust systems and equipment malfunctions; rebuild, repair, modify and replace engines, and mechanical parts and auxiliary equipment., • As necessary, perform welding, sheet metal, bodywork, etc., • Performs testing, maintenance and treatment of the campus water systems, pool, generators, gas pump and fire suppression systems., • Assist in moving and storage of furniture and equipment., • Assists with lawn maintenance to include brush hogging fields., • Removes snow and ice from the campus and spreads salt during the winter months., • Properly use equipment, material and tools in a safe and professional manner, • Functions as a lead heavy equipment operator to assigned staff; organizes, schedules, assigns, and reviews the work of others, • Approve bi-weekly time cards, and leave requests, • Responsible for evaluating, disciplining, and terminating of supervised employees in conjunction with the Human Resources Department, • Perform related duties as assigned by the supervisor Vocational Instructor: • Upon hiring into the program, assess the youth’s interests and knowledge of the Vocational Program specific to your trade area, • Instructs youth in skilled trade to prepare them for employment upon discharge, • Plan and conduct on-the-job training activities for a balanced program of instruction, demonstration, and work time that provides youth with opportunities to observe, question, and participate in, • Instruct youth in the proper and safe care of work areas and all applicable equipment; stress safety at all times, • Be prepared and in position to begin work in accordance with the Vocational Program time schedules; ensure that assigned youth are properly supervised at all times and maintain attendance and work schedule records, • Enforce established dress, conduct and behavior codes appropriate to the Vocational Program area, • Communicate and document significant behaviors or incidents on behalf of youth., • Maintain all trade-related, Vocational Program and youth records and paperwork in a timely, organized way Responsible for adhering to and performing all duties in accordance with all rules, regulations, policies, safety standards of The William George Agency and the New York State Office of Children and Family Services, while upholding our mission, vision and values. DEPARTMENT: Facilities SUPERVISED BY: Director of Facilities DIRECT REPORT(S): N/A About The William George Agency for Childrens Service’s The William George Agency for Children’s Services is located on a 650-acre campus nine miles northeast of Ithaca, in the Finger Lakes Region of New York State. It is a private not-for-profit residential treatment center licensed by the New York State Office of Children and Family Services (OCFS) that serves both male and female youth between the ages of 12 and 21, and their families, who present with significant mental health issues, behavioral difficulties and substance abuse issues. Our programs offer an array of treatment modalities specifically designed to meet the needs of our youth. The William George Agency for Children’s Services is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual’s age, color, disability, gender, gender expression, gender identity, genetic information, natonal origin, race, religion, sex, sexual orientation, or veteran status. The intent of this job description is to provide, in broad terms, the general functions and responsibilities of positions given this title and shall not be construed as a declaration of the total of the specific job duties and responsibilities for any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description. How to Apply: Outstanding Benefits Package Working at The William George Agency for Children’s Services comes with benefits that exceed salary alone. There are personal rewards including comprehensive health and retirement plan options. We also offer generous paid time off in an effort to support your work-life balance.

Job Description Youth Care Specialist STARTING WAGES: $24.00/hour MINIMUM QUALIFICATIONS: • High School Diploma or equivalent (copy required upon initial hire date), • Valid New York State Driver’s License (copy required upon initial hire date), • Yearly Physical (required within one month after the initial hire date), • Ability to work with a diverse population presenting a variety of cultural, socioeconomic, developmental, and sexual identities. Must have the ability and willingness to establish and foster healthy and supportive relationships that acknowledge individual identities and encourage personal growth. PREFERRED: • BS or AAS Degree in a Related Field, • Previous Child Care Experience REQUIREMENTS: § Multi-State Sex Offender Registry (SOR) § NYS Division of Criminal Justice Services (DCJS) fingerprinting § NYS Justice Center Staff Exclusion List (SEL) § NYS OMIG Medicaid Exclusion List § Out-of-state child abuse register inquiry of any state in which the person resided within the last five years (if applicable) § NYS License Event Notification Service (LENS) § Office of Inspector General (OIG) • Must successfully complete Therapeutic Crisis Intervention (TCI) HOURS: A-Shift Sunday 9:00 am – 12:30 am Monday 2:30 pm – 12:30 am Tuesday 2:30 pm – 12:30 am Wednesday 1 pm – 2:30 pm (Mandatory Staff Mtg) 2:30 pm – 7:30 pm • All staff receive an early night when staffing allows B-Shift Wednesday 1 pm – 2:30 pm (Mandatory Staff Mtg) 7:30 pm – 12:30 am Thursday 2:30 pm – 12:30 am Friday 2:30 pm – 11:30 pm Saturday 9:00 am – 12:30 am • All staff receive an early night when staffing allows POSITION LEVEL: • Responsible to the Cottage Manager POSITION OBJECTIVES: • To help create and maintain a healthful, safe, and therapeutic environment for the children in the cottage(s), • To help implement each child's individual treatment goals., • To provide positive role models for children in the care of the Agency., • To ensure that the basic psychological needs of the children for nurturance, structure, and counseling are met. RESPONSIBILITIES OF THE JOB: • Supervision of the cottage environment as it pertains to knowing the whereabouts of each youngster at all times is an essential job responsibility of the Youth Care Specialist. Report missing children immediately to the Administrator on Duty or Cottage Manager., • Provide support to children in crises through the use of therapeutic crisis intervention techniques., • Provide input to treatment team meetings for the planning of each child's treatment goal(s) and techniques., • Help implement individual treatment plans with each child., • Act as a positive role model for the children by engaging in activities productively and in support of accepted societal norms and values., • Help children develop trusting relationships by actively engaging in activities with them and by expression of caring through role modeling, life space interviews, and constructive discipline. Be where children are (during waking hours); walk with them to and from Ewald Dining Center for meals, and other program activities, (e.g., school) to provide ego support., • Help children abide by the established cottage rules and the Agency policies and procedures, • Supervise and help children in the performance of house jobs., • Inventory and mark clothing and personal belongings of children., • Collect and store clothing and belongings of children who are absent without leave (AWOL)., • Supervise children's manners and behavior during meals at Ewald Dining Center., • Be informed about the health needs of the children, and monitor self-administration of medications according to the State Education Department and the Office of Children and Family Services., • Store medications in the locked areas and cabinets provided in each cottage., • Refer children to the Health Services Department for all medical problems and examination and treatment by the nurses and physician, • Participate in, and supervise children at campus recreational activities., • Evaluate children's performance on the daily level system evaluation sheets according to the guidelines and individual goals, and review them with the children to encourage progress., • Prepare written incident reports on critical incidents and forward them to the Cottage Manager., • Participate in the Unit/Cottage meeting, providing pertinent observations to the Cottage Manager., • Transport children to off-campus appointments and for travel home as assigned., • Responsible for adhering to and performing all duties in accordance with every safety standard, practice, and policy of The William George Agency. This includes but is not limited to, a review of The William George Agency’s Safety Policy and attending all required safety-related training., • Perform other duties assigned., • To adhere to all rules, regulations, policies, and philosophy of The William George Agency and the New York State Office of Children and Family Services. About The William George Agency for Children’s Services The William George Agency for Children’s Services is located on a 650-acre campus nine miles northeast of Ithaca, in the Finger Lakes Region of New York State. It is a private not-for-profit residential treatment center licensed by the New York State Office of Children and Family Services (OCFS) that serves both male and female youth between the ages of 12 and 21, and their families, who present with significant mental health issues, behavioral difficulties, and substance abuse issues. Our programs offer an array of treatment modalities specifically designed to meet the needs of our youth. The William George Agency for Children’s Services is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunities without regard to an individual’s age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status. The intent of this job description is to provide, in broad terms, the general functions and responsibilities of positions given this title and shall not be construed as a declaration of the total of the specific job duties and responsibilities for any particular position. Employees may be directed to perform job related tasks other than those specifically presented in this description. Outstanding Benefits Package Working at The William George Agency for Children’s Services comes with benefits that exceed salary alone. There are personal rewards including comprehensive health and retirement plan options. We also offer generous paid time off in an effort to support your work-life balance.

Job Description Cottage Manager – Choate Cottage MINIMUM QUALIFICATIONS: • 1-year direct child care or child care supervisory experience, • High School Diploma or equivalent (copy required upon initial hire date), • Valid New York State Drivers License (copy required upon initial hire date), • Yearly Physical (required within one month after initial hire date), • Bachelor's or AAS Degree in a related field such as Social Welfare, Psychology, Counseling, etc., • Previous supervisory experience in working with critically disturbed youth REQUIREMENTS: § Multi-State Sex Offender Registry (SOR) § NYS Division of Criminal Justice Services (DCJS) fingerprinting § NYS Justice Center Staff Exclusion List (SEL) § NYS OMIG Medicaid Exclusion List § Out-of-state child abuse register inquiry of any state in which the person resided within the last five years (if applicable) § NYS License Event Notification Service (LENS) § Office of Inspector General (OIG) • 40 hours per week, Monday through Friday, • Must be flexible to meet the needs of the program DUTIES AND RESPONSIBILITIES: • Supervise Shift Manager, Shift Leader, Youth Care Specialists and Awake Overnight Youth Care Specialists in the implementation of treatment plans and duties, as described in their job descriptions., • Coordinate orientation of newly admitted residents and his/her family to the various aspects of cottage life and program., • Receive disciplinary reports and behavior observation from the school and implement school-related problem resolutions., • Responsible for behavioral management plans, treatment plan documenting, ensuring staff documentation is on par, reviewing significant incident, and MARs., • Coordinate cottage recreational planning and special activity planning with the Life Skills Coordinator., • Provide casework intervention to residents and their families as designated by the RTA Program Director., • Facilitate cottage based community meetings in conjunction with the RTA treatment team., • In conjunction with the Case Planner and Aftercare Coordinator, coordinate all resident travel, while ensuring that each resident is prepared for emergencies or unplanned events., • Ensure appropriate scheduling is in place for Youth Care Specialists during school vacations and maintain accurate records in the E-time payroll system., • Responsible for ensuring the general upkeep of the cottages and the mechanical operation of the unit., • Provide emergency coverage as needed., • Co-lead weekly staff meetings with the RTA treatment team., • Responsible for evaluating, disciplining, and terminating of supervised employees in conjunction with the Human Resources Department., • Adhere to the treatment philosophy of The William George Agency and the rules, requirements, and recommendations of the New York State Office of Children and Family Services., • Responsible for the implementation of programming reflective of The William George Agency treatment philosophy., • Responsible for adhering to and performing all duties in accordance with every safety standard, practice, and policy of The William George Agency. This includes, but is not limited to, review of The William George Agency’s Safety Policy and attending all required safety-related training., • Perform other duties as assigned by the Program Director. DEPARTMENT: Residential Services SUPERVISED BY: Program Director SUPERVISION OF: Youth Care Specialists and Shift Managers About The William George Agency for Children’s Services The William George Agency for Children’s Services is located on a 650-acre campus nine miles northeast of Ithaca, in the Finger Lakes Region of New York State. It is a private not-for-profit residential treatment center licensed by the New York State Office of Children and Family Services (OCFS) that serves both male and female youth between the ages of 12 and 21, and their families, who present with significant mental health issues, behavioral difficulties, and substance abuse issues. Our programs offer an array of treatment modalities specifically designed to meet the needs of our youth. The William George Agency for Children’s Services is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunities without regard to an individual’s age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status. The intent of this job description is to provide, in broad terms, the general functions and responsibilities of positions given this title and shall not be construed as a declaration of the total of the specific job duties and responsibilities for any particular position. Employees may be directed to perform job related tasks other than those specifically presented in this description. Outstanding Benefits Package Working at The William George Agency for Children’s Services comes with benefits that exceed salary alone. There are personal rewards including comprehensive health and retirement plan options. We also offer generous paid time off in an effort to support your work-life balance.

Job Description Switchboard Starting at $20.00/hr MINIMUM QUALIFICATIONS: § High School Diploma or equivalent (copy required upon initial hire date) § Knowledge of Microsoft Word and Excel § Physical (required within 1 month of initial hire date) § Valid NYS Drivers License (copy required upon initial hire date) PREFERRED: § A.A.S. Degree in a Related Field § Previous clerical or secretarial experience REQUIREMENTS: A. Must successfully complete all required background checks: § NYS Statewide Central Register of Child Abuse and Maltreatment (SCR) § Multi-State Sex Offender Registry (SOR) § NYS Division of Criminal Justice Services (DCJS) fingerprinting § NYS Justice Center Staff Exclusion List (SEL) § NYS OMIG Medicaid Exclusion List § Out-of-state child abuse register inquiry of any state in which the person resided within the last five years (if applicable) § NYS License Event Notification Service (LENS) § Office of Inspector General (OIG) B. Must successfully complete Therapeutic Crisis Intervention (TCI) HOURS: § Monday through Friday, 8:00 AM - 5:00 PM § Must be flexible to meet the needs of the program OBJECTIVES OF POSITION: Provide general clerical support to the Residential Services Department and external agencies and clients. DUTIES AND RESPONSIBILITIES: a. Answer all incoming calls and direct to the appropriate extension; b. Responsible for logging all necessary information in the Administrative Log; c. Responsible for greeting all guests to the Administration building; ensuring each individual has properly signed in and notifying the appropriate party of their arrival; d. Take zones offline & reset the fire system during drills/alarms; e. Responsible for ordering office supplies for the switchboard, lobby, Residential Department & Support Team; f. Responsible for scheduling and/or creating notifications on the appropriate calendar: Ø Third Parties for COMP/TPR Meetings; Ø Room reservations for on-campus visits; Ø Recreation trips g. Make sure all Residential scheduled campus visits are on the Visitor Log; h. Scanning, filing, and formatting documents, including and not limited to, treatment plans, court documents, and a basic knowledge of travel. i. Follow office protocol as set forth by the Office Manager; j. Provide intermittent Administrative Assistant duties as assigned by the Office Manager; k. Perform other duties as assigned by the Office Manager; l. Responsible for adhering to and performing all duties in accordance with every safety standard, practice, and policy of The William George Agency. This includes, but is not limited to, a review of The William George Agency’s Safety Policy and attending all required safety-related training. m. Adhere to all rules, regulations, policies, and philosophy of The William George Agency and The New York State Department of Children and Family Services. EQUIPMENT USED: Computer, copier, printer, telephone, shredder, scanner DEPARTMENT: Residential Services SUPERVISED BY: Office Manager About The William George Agency for Children’s Services The William George Agency for Children’s Services is located on a 650-acre campus nine miles northeast of Ithaca, in the Finger Lakes Region of New York State. It is a private not-for-profit residential treatment center licensed by the New York State Office of Children and Family Services (OCFS) that serves both male and female youth between the ages of 12 and 21, and their families, who present with significant mental health issues, behavioral difficulties, and substance abuse issues. Our programs offer an array of treatment modalities specifically designed to meet the needs of our youth. The William George Agency for Children’s Services is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunities without regard to an individual’s age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status. The intent of this job description is to provide, in broad terms, the general functions and responsibilities of positions given this title and shall not be construed as a declaration of the total of the specific job duties and responsibilities for any particular position. Employees may be directed to perform job related tasks other than those specifically presented in this description. Outstanding Benefits Package Working at The William George Agency for Children’s Services comes with benefits that exceed salary alone. There are personal rewards including comprehensive health and retirement plan options. We also offer generous paid time off in an effort to support your work-life balance.