Department of social services jobs in Fresno, California - Page 2Create job alerts

Job Description JOB DESCRIPTION Position: OCM RN Case Manager Pay Range: $95,000 -$105,000 PER YR Reporting To: Lead OCM RN Case Manager Work Type: Remote POSITION SUMMARY: The OCM RN Case Manager is responsible for the clinical care and coordination of services provided to patients in their home or place of residence. This includes providing clinical services, such as comprehensive assessments, administration and management of medications or performing treatments ordered by the physician, identifying, organizing, coordinating, and monitoring services needed by a recipient. QUALIFICATIONS: * Must have a current, unsuspended, un-revoked license to practice as a Registered Nurse in California. * Knowledge of the current Nursing Practice Act. The Nursing Practice Act (NPA) is the body of California law that mandates the Board to set out the scope of practice and responsibilities for RNs. The NPA is in the California Business and Professions Code starting with Section 2700. Regulations which specify the implementation of the law appear in the California Code of Regulations. * Possesses current CPR certification. * Proficient in the use of computers. * Minimum two (2) years’ experience in a home health organization, primary care clinic, or a health facility. One (1) year experience in healthcare quality management preferred. * Current and satisfactory report on pre-employment physical examination including TB Screening Test or chest X-ray as required by Agency policies and procedures. Must be free from signs of infection and illness. * Exercises excellent judgment and possesses knowledge of current nursing practices, with demonstrated exemplary clinical, analytical, and documentation skills. * Possesses good written and verbal communication skills. Fluent in English. * Must be a licensed driver with an automobile that is insured and is in good working order, in accordance with state and/or organizational requirements. * Familiarity with Title 22 ESSENTIAL DUTIES AND RESPONSIBILITIES: The following is a representation of the major duties and responsibilities of this position. The Registered Nurse will use the nursing process to assess and manage the patient’s medical needs. The Agency will make reasonable accommodations to allow otherwise qualified applicants with disabilities to perform essential functions. The RN will provide and maintain proper licensure and provide such to the Agency. * Provides nursing services, as part of the Case Management Team, for each assigned caseload and client. * Ensures proper tracking, charting, progress notes and case records for each enrolled client within time guidelines and assures completion according to Agency’s policies and procedures. Documents patient intervention and response for accurate intervention using established guidelines. * Ensures proper timekeeping and scheduling, as discussed with supervisor. * Works collaboratively with the Social Worker on their Case Management Team (CMT). * Completes assessments and reassessments based on the timeline determined upon a participant’s enrollment in the program. * Follow up with the participant after emergency and inpatient facility admission. * Reports all incidents and issues that arise before, after or during an assessment to the lead RN. * Maintain all scheduled visits on the calendar. * Review all documents associated with the applicant to be prepared before completing assessment. * Completes all assessments within the outlined timeframe which is stated in the HCBA policy and procedure handbook. * Manages complaints from clients, families or friends. * Reports all signs of abuse or neglect to DHCS and the Ombudsman (if abuse or neglect occurs in an RCFE) or DHCS and APS (if abuse or neglect occurs in PH). Reports fraud. * Reviews the Significant Incident Reports (SIRs) with client and staff, as necessary. * Participates in Education, Training and Quality Improvement Activities. Monitors compliance and assists Agency in maintaining compliance with Federal, State, Local, and HIPAA Regulations, as well as Joint Commission Standards and Labor Laws. * Screens applications/applicants for HCBA Waiver to determine if the applicant meets the minimum HCBA Waiver LOC eligibility requirements. * Schedules and conducts comprehensive health and psychosocial assessments of participants’ medical needs, diagnosis, functional and cognitive abilities, and environmental and social needs, to determine which service(s) are required to meet participants’ needs and preferences in the community. Works with MSW to perform initial evaluations and works with applicant, his or her legal representative, circle of support, physician and providers to develop a Plan of Treatment to: * i. Develop goals associated with the participant’s assessed needs, individual circumstances, and preferences. * ii. Mitigate risk and minimize disruptions in services. * iii. Identify when services outlined in POT are available through friends, family, and/or publicly funded programs. * iv. Implement the POT, which includes identifying service providers and community resources to help assure the timely, effective, and efficient mobilization and allocation of services. * v. Identify (and train, if necessary), backup caregivers who are willing and able to provide unpaid support if waiver service providers are not available. * vi. Provide information, education, counseling, and advocacy to, and on behalf of, participants. * Provides information, education counseling, and advocacy to, and on behalf of participants. * Monitors the delivery of HCBA Waiver Services to ensure participants are receiving services as authorized in their POT’s. * Respects the patient's and family's rights and property as defined by the federal and state laws. * Always maintains and conserves confidentiality of patient and agency information conforming to HIPAA regulations. * Regularly attend and participate in scheduled case conferences, staff meetings and Agency in-services (in person, by phone, or by web). * Participates in appropriate continuing education as may be requested and/or required by immediate supervisor. * Regularly self-assess nursing skills and educational needs to meet the nursing care requirements of patients assigned for care. Upgrades professional skills and attends in-services and continuing education classes as needed. * Attending all State mandated in-service trainings. * Conforms to all agency policies and procedures. * Provides Agency of current licensure for RN. Maintains licensure and provides Agency proof of such. * Maintain all required credentials up to date. * Familiarity with Title 22. * Maintains comfortable work environment for all employees. * Maintains constant communication with department team. * Enhances efficiency and productivity of procedures and employees. * Maintains positive customer satisfaction/service. * Significant amount of driving may be required throughout LA, Fresno, San Bernardino and Ventura County. * Performs other duties as assigned. PHYSICAL REQUIREMENTS: * Stand, sit, talk, hear, reach, stoop, kneel and use of hands and fingers to operate computer, telephone, and keyboard on a frequent basis (up to 75% of the time). * Close vision requirements due to computer work. * Light to moderate lifting may be required (Up to 25lbs). * Some driving/traveling may be required up to 25% of the time.

Job Description JOB DESCRIPTION Position: HCBA RN Intake Case Manager Pay Range: $90,000 - $105,000 PER YR Reporting To: HCBA Intake Manager/Lead Intake RN Work Type: Field (Must be based in California) Hiring Multiple RN Case Managers Must be willing to travel up to 2 visits a day, 4-6 client visits a week. POSITION SUMMARY: The Intake RN Case Manager is responsible for completing assessments for applicant clients waiting to be enrolled in the HCBA waiver. Completing the assessments might also include communication with Physician and identifying, organizing, and monitoring of services needed for the applicant. QUALIFICATIONS: • Must have a current, unsuspended, un-revoked license to practice as a Registered Nurse in California., • Knowledge of current Nursing Practice Act. The Nursing Practice Act (NPA) is the body of California law that mandates the Board to set out the scope of practice and responsibilities for RNs. The NPA is located in the California Business and Professions Code starting with Section 2700. Regulations which specify the implementation of the law appear in the California Code of Regulations., • Possesses current CPR certification., • Proficient in the use of computers., • Minimum two (2) years’ experience in a home health organization, primary care clinic, or a health facility preferred., • Minimum of one (1) year experience in healthcare quality management preferred., • Current and satisfactory report on pre-employment physical examination including TB Screening Test or chest X-ray as required by Agency policies and procedures. Must be free from signs of infection and illness., • Exercises excellent judgment and possesses knowledge of current nursing practices, with demonstrated exemplary clinical, analytical, and documentation skills., • Possesses good written and verbal communication skills. Fluent in English., • Must be a licensed driver with an automobile that is insured and is in good working order, in accordance with state and/or organizational requirements. ESSENTIAL DUTIES AND RESPONSIBILITIES: The Registered Nurse will use the nursing process to assess the patient’s medical needs. The Agency will make reasonable accommodations to allow otherwise qualified applicants with disabilities to perform essential functions. The RN will provide and maintain proper licensure and provide such to the Agency. • Provides nursing services, as part of the Intake Team, for each assigned client., • Ensures proper tracking, charting, progress notes and case records for each applicant client within time guidelines and assures completion according to Agency’s policies and procedures. Documents patient intervention and response for accurate intervention using established guidelines., • Ensures proper timekeeping and scheduling, as discussed with supervisor., • Works collaboratively with the Social Worker on intake team., • Completes assessments based on the timeline determined upon a participant’s waitlist status., • Follow up with the participant after emergency and inpatient facility admission., • Reports all incidents and issues that arise before, after or during an assessment to the lead RN., • Maintain all scheduled visits on the calendar., • Review all documents associated with the applicant in order to be prepared before completing assessment., • Completes all assessments within the outlined timeframe which is stated in the HCBA policy and procedure handbook., • Manage complaints from clients, families and friends., • Reports all signs of abuse or neglect to DHCS and the Ombudsman (if abuse or neglect occurs in an RCFE) or DHCS and APS (if abuse or neglect occurs in PH). Reports fraud., • Reviews the Significant Incident Reports (SIRs) with client and staff, as necessary., • Participates in Education, Training and Quality Improvement Activities. Monitors compliance and assists Agency in maintaining compliance with Federal, State, Local, and HIPAA Regulations, as well as Joint Commission Standards and Labor Laws., • Screens applications/applicants for HCBA Waiver to determine if the applicant meets the minimum HCBA Waiver LOC eligibility requirements., • Schedules and conducts comprehensive health and psychosocial Intake assessments of participants’ medical needs, diagnosis, functional and cognitive abilities, and environmental and social needs, to determine which service(s) are required to meet participants’ needs and preferences in the community. Works with MSW to perform initial evaluations and works with applicant, his or her legal representative, circle of support, physician and providers to develop a Plan of Treatment in order to:, • Develop goals associated with the participant’s assessed needs, individual circumstances, and preferences., • Mitigate risk and minimize disruptions in services., • Identify when services outlined in POT are available through friends, family, and/or publicly funded programs., • Implement the POT, which includes identifying service providers and community resources to help assure the timely, effective, and efficient mobilization and allocation of services., • Identify (and train, if necessary), backup caregivers who are willing and able to provide unpaid support if and when waiver service providers are not available., • Provide information, education, counseling, and advocacy to, and on behalf of, participants., • Provides information, education counseling, and advocacy to, and on behalf of participants., • Respects the patient's and family's rights and property as defined by the federal and state laws. Always maintains and conserves confidentiality of patient and agency information conforming to HIPAA regulations., • Regularly attends and participates in scheduled case conferences, staff meetings and Agency in-services (in person, by phone, or by web)., • Participates in appropriate continuing education as may be requested and/or required by immediate supervisor., • Regularly self-assesses nursing skills and educational needs to meet the nursing care requirements of patients assigned for care. Upgrades professional skills and attends in-services and continuing education classes as needed., • Attends all State mandated in-service trainings., • Conforms to all agency policies and procedures., • Provides Agency of current licensure for RN. Maintains licensure and provides Agency proof of such. Maintain all required credentials up-to-date., • Familiarity with Title 22., • Maintains comfortable work environment for all employees., • Maintains constant communication with department team., • Enhances efficiency and productivity of procedures and employees., • Maintains positive customer satisfaction/service., • Driving may be required to geographical areas that are covered by the company., • Performs other duties as assigned. PHYSICAL REQUIREMENTS: • Stand, sit, talk, hear, and use of hands and fingers to operate computer, telephone, and keyboard on a frequent basis up to 40% of the time., • Reach, stoop, kneel and bend up to 20% of the time, • Moderate amount of walking up to 15% of the time., • Moderate amount of driving up to 25%of the time., • Close vision requirements due to computer work on a frequent basis, • Light to moderate lifting may be required up to 25lbs on a frequent basis., • Pushing and pulling up to 25lbs.

Job Description Position Summary The Program Manager directs and coordinates all daily operations with the collaboration of the Executive Team. Provide vision and leadership in long-range planning to ensure continuity of the program. Proven ability to cope with conflict, stress, and crisis situations through effective problem-solving and mediation skills. Oversee compliance to established budgets, policies, procedures, and guidelines. The Program Manager will be responsible for producing reports on program goals, managing a databased, and ensuring easy access to the program. Essential Duties and Responsibilities The essential functions include, but are not limited to the following: * Provide leadership and management to ensure that the mission and core values of the Company are put into practice. * Analyzes unit operating practices such as record keeping systems, forms control, office layout, and personnel requirements, * Creates new systems or revises established procedures * Develops and maintains relationships with Property Owners * Promotes program through outreach calls, email, and presentations * Liaises with referring agencies to streamline processes * Interprets and communicates operating policies * Coordinates collection and preparation of financial and operations reports * Participates in interviewing job applicants and conducts orientation of new employees as needed * Provides supervision and coaching to LLE team * Locates and compiles information; formats reports, graphs, tables, records and other sources of information * Assists with special events planning * Operates personal computer to access e-mail, electronic calendars, and other basic office support software * Exercises administrative judgment and assumes responsibility for decisions, consequences, and results impacting staff, costs, and/or quality of service within the functional area Minimum Qualifications (Knowledge, Skills, and Abilities) * Bachelor’s Degree in Human Services or Business fields * Minimum 3 years’ experience with program management and compliance * Understanding of the Fresno County Department of Social Services and Fresno County Department of Behavioral Health is desirable * Excellent communication skills (written and oral) * Ability to work well in a team environment * Adherence to the highest standard of ethical conduct, especially to standards governing confidentiality * Must be culturally/linguistically sensitive to populations served; * Valid driver’s license * CPR Certification, First Aid Certification Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. Note This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Job DescriptionDescription: Job Title: Ophthalmic Assistant (Level 1) Family: Clinical Department: Clinic Reports to: Clinic Manager Classification: Non-Exempt Status: Full Time (40 hours/week) Schedule: Variable hours and days (including occasional Saturdays) OUR MISSION We pursue excellence in the delivery of professional, compassionate, and complete eye care. OUR VALUES • Empathy | Seek to understand others’ feelings and perspectives., • Extend Grace | Offer kindness and forgiveness., • Desire to Help People in Need | Strong sense of social responsibility., • Wants to Work | Perform your job to the best of your abilities. The Ophthalmic Assistant (OA) position is responsible for actions that support and safeguard Fogg Remington EyeCare (FRE) Standard of Patient Care. The OA provides support to ophthalmologists and optometrists. OA’s multi-task and regularly complete ad hoc projects. The workday goes by quickly, and no two days are exactly alike. The OA should be committed to the Company's strong learning culture and creating a positive patient experience. They are responsible for performing various tasks, including patient intake, vision testing, and assisting with minor surgical procedures. The OA must have excellent communication and organizational skills and a strong eye for anatomy and physiology knowledge. They must work well with patients of all ages and backgrounds. ESSENTIAL FUNCTIONS, DUTIES, and RESPONSIBILITIES • Gather information about the patient's primary concern., • Record the gathered information in the patient's medical records., • Obtain the patient's medical history., • Perform a test for visual acuity., • Conduct a test for stereopsis., • Perform a test for color vision., • Administer a test for Confrontational Visual Field Testing (CVF)., • Perform Non-Contact Tonometry (NCT)., • Use an auto refractometer., • Use an auto lensometer., • Administer eye drops to the patient., • Assess the patient's pupils., • Ensure exam room drawers are stocked., • Ensure exam rooms have the necessary forms., • Restock alcohol bottles., • Use a Tonopen to measure intraocular pressure., • Open and close exam rooms., • Know basic eye terminology., • Explain the Contact Lens Agreement and Advance Beneficiary Notice (ABN) agreements to the patient., • Maintain proper structure in medical records and Electronic Health Records (EHR)., • Cross-train in relevant/related functions and roles as necessary, and assist/train other staff in related functions as needed., • Has not been sanctioned or excluded from participation in federal or state healthcare programs by a federal or state law enforcement, regulatory, or licensing agency., • Maintain confidentiality by safeguarding ePHI and demonstrating HIPAA compliance to our patients., • Ensure that HIPAA privacy policies are clearly understood and followed., • Present a positive view of FRE to the community., • Protect company assets., • Support all co-workers and treat them with dignity and respect., • Support the team to reach common goals., • Be able to think and act quickly and efficiently in emergencies., • May drive on company business., • Comply with all FRE policies and procedures, including but not limited to workplace safety, reporting work-related injuries, Infection Control, and preventing potential safety risks for staff, clients, and others., • Punctual and regular attendance is an essential responsibility of each employee at FRE. Employees are expected to report to work as scheduled, on time, and prepared to start working. Employees also are expected to remain at work for their entire work schedule. Late arrival, early departure, or other absences from scheduled hours are disruptive and must be avoided. Education • Required: Possession of a high school diploma or GED., • Although previous experience as an Ophthalmic Assistant or comparable role is ideal, healthcare, hospitality, and retail experience are also assets., • Good interpersonal skills and the ability to communicate effectively with different audiences., • Intermediate to advanced phone skills; able to effectively relate via the telephone and in-person to serve the needs of Clinic patients/clients/visitors in an efficient and productive manner., • Strong written and verbal communication., • Ability to gracefully assist unhappy customers., • Ability to interact and work effectively with co-workers, clients, guests, volunteers, and others., • Well-spoken and polished demeanor., • Cultural sensitivity and demonstrated ability to work with diverse people groups., • Attention to detail requires a high level of accuracy and attention., • Time management and organizational skills: Prioritizing tasks, meeting deadlines, and staying organized., • Problem-solving skills: Analyzing complex problems, developing creative solutions, and making sound decisions. FRE Standards of Patient Care • Respect: Treat all patients with respect and dignity., • Communication: Communicate clearly and effectively with patients and their families., • Safety: Ensure the safety of all patients and staff., • Quality: Provide quality care and services to all patients., • Privacy: Respect the privacy of all patients and their families., • Indoors in a typical office environment approximately ninety-five percent (95%) of the time., • Frequent computer use at the workstation for up to two hours., • Frequently work at a fast pace with unscheduled interruptions., • Use one or two hands to grasp, move, handle, control, feel, and assemble objects, tools, or controls., • Use fingers to grasp, move, or assemble very small objects., • Ability to walk, sit, stand, stoop, crouch, and climb stairs., • Ability to move and lift up to 10 pounds., • See the differences between colors, shades, and brightness., • Visual Acuity (Far/Near). ADA/FEHA: Fogg Remington EyeCare will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and California’s Fair Employment and Housing Act. EEO: Fogg Remington EyeCare is an equal-opportunity employer. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Requirements: