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The O&S Cloud Engineer is responsible for the deployment, provisioning, hardening, and optimization of cloud infrastructure and related cloud services, with a program focus on Oracle Cloud Infrastructure (OCI). This role designs, builds, maintains, and enhances cloud environments to support mission-critical operations, ensuring security, scalability, performance, and cost efficiency. The engineer collaborates with cross ‑ functional teams and developers to implement resilient cloud-native solutions and automation frameworks, supporting both internal stakeholders and external clients. Primary Responsibilities Design, build, and deploy cloud-based computing services at scale within OCI. Migrate systems and applications to OCI, ensuring secure, stable, and high-performing environments. Formulate detailed network, storage, and compute design specifications to support dynamic cloud operations. Manage cloud services including Identity and Access Management, Security Groups, and OCI-native services. Utilize infrastructure-as-code tools (Terraform, Ansible), scripting (PowerShell), and CI/CD pipelines (CloudBees Jenkins) to automate and orchestrate cloud environments. Develop scripts, templates, and automation for provisioning and configuring cloud resources. Collaborate with internal and external teams to translate technical objectives into actionable requirements. Review operational requirements with project teams and client stakeholders to support deployment and ongoing operations. Develop and maintain documentation for cloud infrastructure, network design, best practices, and operational procedures. Serve as a liaison to clients, participating in meetings to ensure technical needs are met. Support cost management, performance optimization, disaster recovery planning, and cloud security initiatives. Assist in identifying and planning new cloud services, features, and technical capabilities. Program-Specific Technical Skills (OCI Focus) Windows Active Directory Windows Server Administration PowerShell scripting Oracle Database Oracle Linux OS Administration Oracle Cloud Infrastructure (OCI) Terraform Ansible CloudBees Jenkins Automation and cloud-native architecture expertise Minimum Qualifications Bachelor’s Degree or equivalent relevant experience CSP Associate-level cloud certification in AWS, Azure, OCI, or Google Cloud (Professional-level certification preferred) 8–15 years of IT experience, including: 3–4 years of cloud engineering experience on one or more major platforms 4+ years supporting or debugging Windows or Linux operating systems in an engineering or administrative role Candidates MUST have a current secret clearance, Top Secret preferred. Additional Job Skills Advanced knowledge of Identity and Access Management (IAM) and shared security responsibilities Strong understanding of cloud-based backup and storage concepts Hands-on experience supporting enterprise server, backup, and storage solutions in the cloud Strong analytical and problem-solving skills Advanced troubleshooting skills across storage, backups, server OS, and networks Proficiency in cloud command-line interfaces and advanced scripting Excellent documentation, communication, collaboration, and priority management skills Knowledge of information lifecycle management best practices Maintain and upgrade secure windows environment through windows firewall Running the windows operating system Coordinate and ensure successful implementation and support of windows infrastructure Troubleshoot and diagnose any windows related problems Test new server and network infrastructure Provide hardware and software support for desktop operating systems and servers relating to desktop infrastructure Configure and maintain server hardware Occur in the hardware/software infrastructure Manage the migration/consolidation of server hardware, software and data Analyzing and implementing server operating systems Provide administration, server support, management, and server side network configuration for multiple clients Perform server and security audits Administer patch management server automation system Configure client and server network software, and perform software upgrades Implement advanced network configurations within the server configuration Recognize and troubleshoot networking and operating problems with server hardware and application software Design new virtual server and storage configuration Deploy servers, storage and related hardware/software Determining needed hardware and software upgrades of servers and network Secure Client's server infrastructure by applying all applicable security patches to Client's 4600+ windows servers per published Primary Responsibilities Design, build, and deploy cloud-based computing services at scale within OCI. Migrate systems and applications to OCI, ensuring secure, stable, and high-performing environments. Formulate detailed network, storage, and compute design specifications to support dynamic cloud operations. Manage cloud services including Identity and Access Management, Security Groups, and OCI-native services. Utilize infrastructure-as-code tools (Terraform, Ansible), scripting (PowerShell), and CI/CD pipelines (CloudBees Jenkins) to automate and orchestrate cloud environments. Develop scripts, templates, and automation for provisioning and configuring cloud resources. Collaborate with internal and external teams to translate technical objectives into actionable requirements. Review operational requirements with project teams and client stakeholders to support deployment and ongoing operations. Develop and maintain documentation for cloud infrastructure, network design, best practices, and operational procedures. Serve as a liaison to clients, participating in meetings to ensure technical needs are met. Support cost management, performance optimization, disaster recovery planning, and cloud security initiatives. Assist in identifying and planning new cloud services, features, and technical capabilities.

Requisition Number: 28466 Required Travel: 0 - 10% Employment Type: Full Time/Salaried/Exempt Anticipated Salary Range: $75,790.00 - $115,000.00 Security Clearance: Top Secret Level of Experience: Mid This opportunity resides with Global Security (GS). Mission Technologies’ Global Security (GS) group comprises live, virtual, constructive (LVC) solutions; fleet sustainment; nuclear and environmental; and Australia business. As a trusted partner to our military customers, HII designs, develops and operates the largest LVC enterprise that prepares warfighters for cross-domain battle. With advanced technologies to enable mission readiness, HII understands that preparation requires full coordination—not readiness in piece-parts. For more than 40 years, the U.S. Navy has entrusted HII to maintain and modernize the vast majority of its fleet. With a holistic approach to life-cycle maritime defense systems—from small watercraft to submarines, surface combatants and aircraft carriers—HII ensures a high state of readiness. HII supports the Department of Energy’s national security mission through the management and operation of its sites, as well as the safe cleanup of legacy waste across the country. HII meets clients’ toughest nuclear and environmental challenges. Leadership Mindset at HII – Mission Technologies Leadership at HII is a mindset, not a title. Through our Leadership Capability Framework, we define how every team member contributes to our mission and culture: Know & Grow Your People – Commit to learning and supporting team success. Build Relationships – Communicate openly, collaborate well, and build trust. Take Ownership – Deliver on commitments and take pride in your work. Customer First – Focus on the mission and those we serve. Shape the Future – Bring ideas, curiosity, and continuous improvement. Act with Urgency – Take initiative and follow through with purpose. These capabilities guide how all employees contribute to our shared success across Mission Technologies. Who We Are HII Mission Technologies Division is seeking a Audio/Visual (A/V) Systems Engineer to work on a team executing integration efforts on the Modeling, Simulation, and Training environment at the Virtual Test and Training Center (VTTC) supporting the U.S. Air Force Warfare Center, Joint Simulation Environment (JSE) team, at Nellis, NV. This position supports mission-critical audio/visual (A/V) infrastructure within a secure government environment. The ideal candidate will possess robust experience in enterprise-level A/V systems, networked media distribution, and real-time event support while maintaining a strict adherence to security standards. This role is pivotal to ensuring seamless A/V functionality for high-visibility meetings, operational briefs, and real-time command support. What You Will Do Apply comprehensive knowledge of A/V systems, including digital signal processors (DSPs), microphones, speakers, LED wall displays, video conferencing platforms, and control system platforms such as Crestron, Extron, and QSC. Perform detailed end-to-end signal flow diagnostics and implement corrective actions to minimize system downtime and repeat visits. Support live events, briefings, town halls, and operational test scenarios, ensuring zero-failure A/V execution under pressure. Maintain and support A/V-over-IP deployments including Evertz, Dante, and similar systems—configuring and managing devices across multicast and VLAN-isolated networks. Utilize basic networking concepts and tools to support A/V systems integration. Includes working with IP addressing, CLI environments (e.g., SSH, FTP, serial via Putty), and Remote Desktop tools for remote diagnostics and control. Communicate effectively with users and leadership, translating complex technical issues into clear, understandable language. Maintain and update system configurations, diagrams, and asset inventories with a high level of precision. Implement best practices and adhere to information assurance policies and procedures in accordance with DoD cybersecurity regulations. What You Must Have 2 years relevant experience with Bachelors in related field; 0 years experience with Masters in related field; or High School Diploma or equivalent and 6 years relevant experience. Candidate must have prior experience or certification in Evertz environments, particularly within MMA10G-based architectures (including hardware such as TRS4k-2U, Magnum, EXE, 7800 frame environments). Candidate must meet DoD 8140 baseline IA Technical qualifications or higher. Candidate must be familiar with signal routing and timing in mixed digital environments. Candidate must have hands-on experience configuring and deploying Dante-enabled devices. Candidate must have knowledge of secure hardware integration practices in compartmentalized networks and SCIF environments. Candidate must have had an active Top Secret clearance within the last 24 months. Candidate must have the ability to obtain and maintain DoD TS/SCI and relevant SAP/SAR Clearance. Candidate must be a US Citizen. Bonus Points For Having! Strongly prefer candidates with an active TS/SCI clearance Preferred Certifications Evertz MMA10G or equivalent OEM training Dante Level I or higher Crestron/Extron Certified Programmer or Installer CompTIA Security+ (for DoD 8140 compliance) AVIXA CTS certification Physical Requirements May require working in an office, industrial, shipboard, or laboratory environment. Capable of climbing ladders and tolerating confined spaces and extreme temperature variances. The listed salary range for this role is intended as a good faith estimate based on the role's location, expectations, and responsibilities. When extending an offer, HII's Mission Technologies division takes a variety of factors into consideration which include, but are not limited to, the role's function and a candidate's education or training, work experience, and key skills. Meet HII’s Mission Technologies Division Our team of more than 7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is leading the next evolution of national defense – the data evolution - by accelerating a breadth of national security solutions for government and commercial customers. Our capabilities range from C5ISR, AI and Big Data, cyber operations and synthetic training environments to fleet sustainment, environmental remediation and the largest family of unmanned underwater vehicles in every class. Find the role that’s right for you. Apply today. We look forward to meeting you. To learn more about Mission Technologies, click here for a short video: https://vimeo.com/732533072 HII is more than a job - it’s an opportunity to build a new future. We offer competitive benefits such as best-in-class medical, dental and vision plan choices; wellness resources; employee assistance programs; Savings Plan Options (401(k)); financial planning tools, life insurance; employee discounts; paid holidays and paid time off; tuition reimbursement; as well as early childhood and post-secondary education scholarships. Bonus/other non-recurrent compensation is occasionally offered for qualified positions, and if applicable to this role will be addressed by the recruiter at the screening phase of application. Why HII We build the world’s most powerful, survivable naval ships and defense technology solutions that safeguard our seas, sky, land, space and cyber. Our workforce includes skilled tradespeople; artificial intelligence, machine learning (AI/ML) experts; engineers; technologists; scientists; logistics experts; and business administration professionals. Recognized as one of America’s top large company employers, we are a values and ethics driven organization that puts people’s safety and well-being first. Regardless of your role or where you serve, at HII, you’ll find a supportive and welcoming environment, competitive benefits, and valuable educational and training programs for continual career growth at every stage of your career. Together we are working to ensure a future where everyone can be free and thrive. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. Do You Need Assistance? If you need a reasonable accommodation for any part of the employment process, please send an e-mail to buildyourcareer@hii-co.com and let us know the nature of your request and your contact information. Reasonable accommodations are considered on a case-by-case basis. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address. Additionally, you may also call 1-844-849-8463 for assistance. Press #3 for HII Mission Technologies.

Company Description Asset Inventories, Inc., headquartered in Midtown Manhattan since its founding in 1992, specializes in IT staffing, IT inventory services, and proprietary cloud-based inventory software. With satellite offices across major cities including Buffalo, Chicago, and Los Angeles, Asset Inventories serves Fortune 100 companies, government agencies, and international organizations. As an industry leader, the company excels in IT hardware and software support, especially in high-pressure environments like trading floors, as well as IT staffing, project management, and asset tracking. Additional services include software development, quality assurance, and a proprietary cloud-based software suite designed for inventory and tracking solutions. End User Support Engineer (Technology) Location: New York, NY Department: Technology – End User Support Reports to: End User Support Lead, Americas Pay - $130,000 - $ 140,000 per year POSITION OVERVIEW We are seeking a highly skilled and technically adept End User Support Engineer with strong trading floor experience to deliver exceptional, white-glove technology support to our users. The ideal candidate will have proven experience providing Level 2–3 support in a high-performance financial environment, demonstrating strong problem-solving abilities, superior communication skills, and a deep understanding of end-user technologies and market data systems. This individual will play a key role in maintaining desktop stability, executing IT projects, and ensuring seamless support for traders, portfolio managers, and other business units. KEY RESPONSIBILITIES · Provide Level 2–3 end user and trading floor support across Windows, macOS, and mobile platforms, ensuring minimal disruption to business operations. · Troubleshoot complex desktop, network, and application issues in a fast-paced, time-critical environment. · Deliver white-glove, VIP, and trade floor support to executives, traders, and portfolio managers. · Perform software and hardware installations, configurations, and maintenance following company standards. · Manage tickets and requests via the firm’s incident management platform (Jira/ServiceNow or equivalent). · Serve as a liaison between users/traders, business units, and engineering teams, ensuring clear communication and timely resolution. · Support and maintain market data applications such as Bloomberg, Excel-Add-in’s, etc. · Manage user onboarding/offboarding, inventory tracking, and device lifecycle processes. · Contribute to knowledge base documentation, internal process improvements, and weekly reporting. · Participate in IT infrastructure and user experience projects, including pilot testing and new technology rollouts. · Support O365, Exchange, Active Directory, Citrix, Intune MDM, and SCCM deployments. · Administer Zoom, DUO, and AI productivity tools (Copilot, ChatGPT). · Maintain compliance with IT security standards, including patching and endpoint protection policies. · Participate in on-call rotations for after-hours and weekend coverage. · Provide proactive monitoring, maintenance, and performance optimization across end user systems. REQUIRED SKILLS & EXPERIENCE · Minimum 4 years of Level 2+ desktop/trading floor support experience in a financial services environment. · Strong technical knowledge of Windows 10/11, Microsoft 365, Active Directory, DNS, DHCP, and Group Policy. · Proficiency in market data application support (Bloomberg, Refinitiv, Fidessa, etc.). · Working knowledge of Citrix, SCCM, PowerShell, Intune, and Exchange administration. · Familiarity with Agile methodology and automation tools (Jira, GitHub/Bitbucket, Python, PowerShell, or VBScript). · Excellent troubleshooting and analytical skills with a focus on root cause identification. · Exceptional interpersonal and communication skills with a strong customer service orientation. · Ability to manage multiple priorities in a dynamic, high-pressure trading environment. · Understanding of network fundamentals (LAN/WAN, TCP/IP, DNS, VPNs). · Experience in ITIL-based operations (Incident, Change, Problem Management). · Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent professional experience). ADDITIONAL REQUIREMENTS · Availability for extended hours and weekend work during critical trading or project periods. · Eligible to work in the United States. PREFERRED QUALIFICATIONS · Experience supporting front-office trading environments with market data exposure. · Prior experience working in global financial institutions with distributed support models. · Familiarity with Zoom Room systems, AV equipment, and executive conference setups. · Basic scripting skills for automation and reporting (Python, PowerShell). If you are good fit, we would like to hear from you!

Job Title : Desktop Support Engineer Location : New York, NY Duration : Fulltime Responsibilitie • s“Break Fix” support incorporates the IT Onsite Desktop diagnosis and repair of hardware/software by replacing faulty components or configuring replacement equipmen, • tOEM Vendor co-ordination for faulty or new hardware requirement, • s“IMAC” is an industry term for Install, Move, Add, Change of IT equipment. Typically, this would include configuration and installation of equipment for new users, moving equipment from one location to another within a site and upgrading hardware, de-installation of software/applicatio n“Desk Side Support” includes all types of physical assistance required at the desk of an end user to resolve IT related issue sIn Scope • :Incident Management for Endpoint Devices - Laptop/Desktop/Mobile Devices along handling hardware issues for Monitors and Printers (Best effort basis and accordingly co-ordination with OEM vendor, • )Hands and Feet support for Video Conferencing equipment and rooms, coordinate with resolver teams/OEMs for any additional suppor, • tCo-ordination with OEM on Hardware/Software issue, • sTicket information documentation using ITSM tool, • .Perform advanced troubleshooting - technology and applications troubleshooting/repair/resolution for all endpoints (laptops, desktops, kiosk machines, and mobiles/tablets, • )Deployment and configuration of new hire equipment (Manually and/or using automated Tools, • )Deploying and troubleshooting Windows-based and Mac-based workstations in a corporate environment leveraging Autopilots, Microsoft Intune, JAMF, and other system management tool, • sHardware and software provisioning (check-in and check-out, • )Coordinate with the other IT groups to achieve the committed SLAs and deliver world-class customer servic, • eArticulate technical solutions to non-technical users in simple and easy to understand term, • sOccasional work to move/lift IT gear (PC’s and Laptops) and move within the site (which involves less than 4 hours of human effort per location per month) – (Ex :Movement of PC from one floor to another, • )Uplift and reimage of leaver equipment and update of asset management system/CMDB, • .Update of asset management system/CMDB according to Joiner Mover Leaver Proces s

Job Title : Desktop Support Engineer/ AV Technician Location : NY 55 Thomas,10013 (Onsite) Contract : 24 Months W2 Only- Summary: The A/V Technician is responsible for delivering reliable, high-quality audio-visual support across our Events and other High-Profile meetings, conference rooms and overall A/V technology footprint, and client and business facing Zoom systems and accounts. This role serves as a key operational resource for daily A/V service delivery, including Event Support, incident response, A/V system maintenance, Zoom environment support, and conference room readiness. Key Responsibilities • Event and Meeting support, • Experience supporting live in-person and broadcast Events, operating professional presentation hardware (Video switchers, audio mixers, PTZ camera control), • Experience supporting, and troubleshooting of enterprise event AV including QSC, Yamaha, Vizrt, Ross, Barco, Blackmagic, Cisco and Logitech., • Experience supporting C-Suite level executives, working comfortably to provide audio/mic support, • Conferencing & Room Support, • Provide daily operational support for conference rooms, studios, Zoom Rooms, and collaboration technologies, including customer facing support for in-meeting A/V technologies, • Troubleshoot and resolve incidents across devices, DSPs, CPU’s, cameras, microphones, and displays., • Perform fleet-wide room certification and readiness checks., • Maintaining Conference Room systems, ensuring Firmware and software currency is updated, • Frequent Conference room testing and functionality checks, • Incident Response, Ticketing & Service Management, • Manage, triage, and resolve A/V incidents and requests through the corporate ITSM (ServiceNow or Jira)., • Maintain strong ticket hygiene: timely updates, root-cause notes, detailed resolution steps, and proper closure., • Monitor SLA performance, escalate when necessary, and help ensure consistent service delivery. Qualifications Required: • 3–5 years of experience supporting Audio/Visual technologies, preferably in a corporate setting, with an emphasis on Event support., • Hands-on expertise with conferencing technologies (Zoom/Teams), DSPs, and audio and video control systems., • Must have strong customer-facing skills and be comfortable interacting with C-Suite executives, • Strong understanding of A/V signal flow, acoustic principles, IP networking fundamentals., • Strong documentation and communication skills., • Must have an energetic approach and a curious mindset, able to work independently when needed, but also able to work seamlessly in a tightknit team setting in a fast-paced environment

Job Description About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey. Position: Software Engineer Type: Contract Compensation: $40–$50/hour Location: Remote Role Responsibilities • Build MCP servers in Python using FastMCP., • Integrate web or desktop applications into RL Studio., • Work with APIs, Docker, Linux environments, and service configuration., • Implement populate/snapshot hooks for app state management., • Test apps locally and debug build, runtime, and permission issues., • Ensure apps meet platform validation and deployment requirements. Qualifications Must-Have • Strong Python skills., • Experience with APIs, backend systems, and debugging., • Familiarity with Docker, Linux, and local testing workflows., • Ability to work with configuration files and deployment pipelines., • Problem-solving skills and attention to technical detail. Preferred • Experience with FastMCP or similar frameworks., • Experience integrating third-party apps or developer tools., • Familiarity with web apps, databases, and containerized environments. Application Process (Takes 20–30 mins to complete) • Upload resume, • AI interview based on your resume, • Submit form Resources & Support • For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome, • For any help or support, reach out to: support@mercor.com PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.

Job Description The VDI Infrastructure Engineer (Virtual Desktop Infrastructure) Architects, designs, configures, installs, and maintains the organization's Horizon Vmware VDI IT infrastructure, which may include hardware, software, servers, storage solutions, networks, or physical facilities. Job Description • Handles complex issues and problems and works with the vendor on the most complex issues., • Possesses comprehensive knowledge of the Horizon Vmware VDI subject matter., • Provides leadership, coaching, and/or mentoring to other Infrastructure Engineers., • Architect & design Horizon VMware VDI infrastructure to support new initiatives., • Configure and install Horizon Vmware VDI infrastructure to support current and new initiatives., • Implement application virtualization and coordinates testing with application owner teams., • Creates, manages, and implements gold images/build packages and application packages for Vmware environment., • Plan and maintain the VDI environment utilizing industry standard best practices., • Provide VDI architectural planning and direction., • Plan, organize, direct, and maintain infrastructure and documentation of VDI., • Ensure high availability of the operation state of the VDI., • Engage in capacity plan exercises to ensure adequate system resources.Maintain the organization's IT infrastructure., • Configure, install, maintain, and provide support for critical software and hardware components., • Monitor system availability and troubleshoots and resolves connectivity interruptions., • Measure and improve performance and scalability., • Help develop disaster recovery or business continuity plans., • Responsible for basic management of storage solutions., • Produce documentation for systems and procedures.Maintain knowledge of industry best practices and new trends., • Virus Management, assist in the day-to-day tasks critical patching, vulnerability remediation, meeting desired state and configurations., • Must be willing to accommodate weekend, shift, or on-call schedules when necessary., • Other duties and projects as assigned and in a timely fashion.

Job DescriptionOverview We are seeking a highly skilled, customer-focused IT professional to serve as the senior-most escalation point for end-user technical support across our 170+ person engineering design firm. This is fundamentally a people-first role: the ideal candidate is someone who genuinely enjoys solving problems for users, communicates clearly with both technical and non-technical staff, and takes ownership of issues through to resolution. You will operate within a Microsoft-centric environment (Windows, M365, Azure) and work collaboratively with external IT consultants who manage backend infrastructure and cloud architecture. Your job is not to design or engineer those systems; it's to deeply understand them, support the people who depend on them, and be the final internal resource when standard help desk support can't resolve an issue. Core Responsibilities • Serve as the Tier 3 escalation point for all end-user IT support across Windows, M365, and Azure-integrated services, • Diagnose and resolve complex user-facing issues related to endpoints, authentication, cloud applications, and connectivity, • Act as the internal liaison with external network and cloud consultants during implementations, maintenance windows, and incident response — translating technical changes into user impact and support readiness, • Maintain working knowledge of the firm's Azure/M365 environment sufficient to support users and coordinate effectively with consultants, • Develop and maintain internal documentation, known issue logs, and support procedures, • Support onboarding and offboarding of staff, including account provisioning, device setup, and access management What We're Looking For Customer service & communication • Demonstrated history of excellent end-user support — patient, clear, and solutions-oriented, • Comfortable supporting non-technical users in a fast-paced professional environment, • Ability to set expectations, communicate status, and follow through on open issuesTechnical proficiency, • Strong working knowledge of Windows desktop OS, M365 applications (Teams, Outlook, SharePoint, OneDrive), and Azure AD / Entra ID, • Experience supporting hybrid environments (cloud + on-prem), • Ability to troubleshoot issues spanning endpoints, user authentication, access/permissions, and cloud-based applications, • Familiarity with endpoint management tools (e.g., Intune or similar MDM platforms)Nice to have (not required), • Exposure to tools common in AEC or engineering environments (e.g., Autodesk products, large file workflows, CAD/BIM application support), • Experience in a professional services or design/engineering firm setting Work Environment • Hybrid (NYC area) — minimum 2 days/week in office, with increased on-site presence expected during any new hire onboarding, • Occasional after-hours availability for critical incidents What This Role Is Not - This is not a network engineering or cloud architecture position. We have consulting partners who own infrastructure design, Azure backend configuration, and network management. We need someone who can work effectively alongside those partners — not replace them. Powered by JazzHR xquVtOyD36

Job Description Who We Are Kargo creates powerful moments of connection between brands and consumers to build businesses. Every day, our 600+ employees work to radically raise the bar on what agentic AI, CTV, eCommerce, social, and mobile can do to deliver unique ad experiences across the world's most premium platforms. Taking a creative science approach to all we do, we continuously innovate solutions that outperform industry benchmarks and client expectations. Now 20+ years strong, Kargo has offices in NYC, Chicago, LA, Dallas, Sydney, Auckland, London and Waterford, Ireland. Who We Hire Techies who want to build the future. Creatives who want to design it better. Communicators to win business. Collaborators to build it. Data pros who turn numbers into insights. Product builders who turn ideas into innovations. Anyone eager to be on a team that doesn't stop to ask what's next, because they're already building it. Mission The Senior Solutions Engineer is the technical authority that gets new advertising surfaces live on the Kargo platform — from first partner conversation to scaled, revenue-generating integration. This role sits at the intersection of engineering, partnerships, and product, owning the custom code, SDK work, and troubleshooting that turns novel ad environments into reliable inventory. When this role is firing, Kargo is expanding into new surfaces faster than competitors can follow. This is a hybrid role requiring onsite presence 4 days per week. Outcomes — What Success Looks Like in 6–12 Months • New partner integrations ship on time and at quality — A consistent track record of taking partners from technical kickoff to live integration with minimal escalations, rework, or post-launch fire drills, • Custom integration solutions are scalable, not one-offs — Code, SDKs, and integration patterns developed for new surfaces are documented and reusable; the next integration takes less time than the last, • Technical troubleshooting is fast and self-sufficient — Complex ad-serving issues, latency problems, and discrepancies across web, mobile, and emerging surfaces are diagnosed and resolved independently without heavy reliance on core engineering, • Partner-facing technical credibility is a competitive differentiator — Partners cite Kargo's technical support as best-in-class; integration timelines are shorter and friction is lower than alternatives, • Documentation is comprehensive and actively maintained — API specs, integration guides, and best practices exist for all active surfaces and are current enough that internal teams can execute without ad-hoc tribal knowledge Skills — Core Technical Capabilities Required • 5+ years in a technical ad tech role — integrations, solutions engineering, or technical account management — with hands-on implementation experience, not just oversight, • Deep fluency in the programmatic ecosystem — SSPs, DSPs, ad servers (Google Ad Manager), VAST/VPAID, header bidding/Prebid — and how these components interact in non-standard environments, • Advanced JavaScript proficiency for custom integration logic and non-standard DOM manipulation; strong HTML and CSS for ad rendering and placement in overlay and interstitial contexts, • REST API experience — designing against, debugging, and integrating via REST endpoints and JSON data structures for both client-server and server-to-server communication, • Proven partner-facing communication skills — can translate complex technical concepts clearly for both engineering counterparts and non-technical business stakeholders without losing accuracy, • Methodical debugging and troubleshooting approach across web, mobile, and desktop environments using standard web tools and platform-specific log analysis Preferred • Experience integrating non-traditional or emerging ad surfaces — gaming, CTV, desktop applications, or other environments outside standard display and video, • Familiarity with IAB standards, privacy compliance frameworks, and technical audit/QA processes for ad delivery Competencies — Behaviors We Like to See Technical Ownership in Novel Territory • Comfortable building integrations into environments that don't have a playbook yet; figures it out methodically rather than waiting for guidance, • Takes end-to-end responsibility for integration quality — from scoping to launch to post-live stability — without needing a project manager to hold the thread Partner-Facing Credibility • Earns trust with technical and non-technical partner stakeholders quickly; sets realistic expectations and follows through consistently, • Manages partner complexity and competing timelines without drama — keeps integrations moving even when requirements shift mid-stream Cross-Functional Fluency • Works fluidly across product, BD, and sales to scope feasibility and surface blockers early; translates between business intent and technical reality in both directions, • Brings useful signal back from the field — partner feedback, integration friction, emerging surface patterns — that informs product and platform decisions Documentation as a Force Multiplier • Writes integration guides and API specs that other engineers can actually use — clear, complete, and maintained as surfaces evolve, • Treats knowledge transfer as a core deliverable, not an afterthought; actively reduces single points of failure in partner knowledge In accordance with applicable federal, state, and local pay transparency laws, the anticipated base salary range for this position is listed below. Actual compensation may vary based on factors such as geographic location, work experience, education, and skills. U.S Salary Range $160,000—$180,000 USD Our Laurels • AdAge Best Places to Work, • ThinkLA Partner of the Year, • Built In Best Places to Work, • Cynopsis 2025 Top Women in Media - Jeannine Shao Collins, • Martech Breakthrough Awards - Best Overall Adtech Company, • Digiday Media Awards Best Event, • Cynopsis Media Impact Awards-Best CTV Platform, • Martech Breakthrough Awards-CTV Innovation, • Adweek Media Plan of the Year Awards - Best Use of Insights Follow Our Lead • Big Picture: kargo.com, • The Latest: Instagram (@kargomobile) and LinkedIn (Kargo) Kargo is an Equal Opportunity Employer. We are committed to building an inclusive and diverse workplace where all employees and applicants are treated with respect and dignity. We do not discriminate on the basis of race, color, ethnic origin, religion or belief, sex, sexual orientation, gender identity or expression, age, disability, marital or family status, national origin, veteran status, or any other characteristic protected by applicable local, state, or federal law. All qualified applicants will receive consideration for employment. Pursuant to applicable fair chance laws, including the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Kargo will consider qualified applicants with arrest and conviction records for employment.

Job Description The Product Engineer, Global Credit Technology is a hands-on engineering role focused on building and scaling business-critical applications for Carlyle’s Global Credit platform. This role partners closely with investment professionals and business stakeholders to design, develop, and deliver high-quality software solutions that improve credit workflows, analytics, and decision-making. This engineer owns features end-to-end across backend services, frontend applications, and applied AI capabilities where appropriate. The ideal candidate combines strong technical execution with sound product judgment, is comfortable working in ambiguous problem spaces, and thrives in a business-embedded engineering model. Requirements: • 8 years of overall relevant software engineering experience, showing longevity within roles, • Bachelors Degree in Computer Science, • Experience with a strong focus on application development coding i either Python or React as primary language, • Experience developing or integrating AI-enabled applications, including familiarity with LLMs and orchestration frameworks (LangChain, LlamaIndex) or working on own AI personal projects, but must be able to share production ready based AI functionality capabilities, • Prior experience or exposure to the alternative asset management or financial services industry, preferred, • Experience working with and coordinating offshore development teams, • This resource will be working closely with the Credit business users and offshore development teams - strong problem-solving and communication skills are a must, • Ownership driven with a proven background in delivering end-to-end solutions Company DescriptionAtlas Search is an executive recruiting firm dedicated to placing accounting, finance, middle office, information technology, human resources, and office / accounting support professionals. Our clients range from Fortune 500 to start-ups and we service all industries ranging from Financial Services to Media & Entertainment. We were founded on the principle of relationships; our firm has been built on partnering with candidates and clients with a focus on their long-term interests. We provide Technology professionals like yourself on a permanent basis for our clients across all industries. Specialties include: Software Engineers, Web Developers, iOS/Android Engineers, Data Analysts, Business Intelligence, Data Engineers, Data Scientists, Help Desk/Desktop Support, Systems Administrators/Engineers, Network Administrators/Engineers, Cloud/DevOps Engineers, Application Support, Business Analysts, Project Managers, IT Managers, CTOs, etc.Atlas Search is an executive recruiting firm dedicated to placing accounting, finance, middle office, information technology, human resources, and office / accounting support professionals. Our clients range from Fortune 500 to start-ups and we service all industries ranging from Financial Services to Media & Entertainment. We were founded on the principle of relationships; our firm has been built on partnering with candidates and clients with a focus on their long-term interests. We provide Technology professionals like yourself on a permanent basis for our clients across all industries. Specialties include: Software Engineers, Web Developers, iOS/Android Engineers, Data Analysts, Business Intelligence, Data Engineers, Data Scientists, Help Desk/Desktop Support, Systems Administrators/Engineers, Network Administrators/Engineers, Cloud/DevOps Engineers, Application Support, Business Analysts, Project Managers, IT Managers, CTOs, etc.

Job Description TITLE: Senior Intune Mobility EngineerLOCATION: Hybrid - New York or ChicagoDURATION: 6 monthsPosition SummaryCompany X is seeking a highly motivated Senior Intune Mobility Engineer to join the Desktop Engineering Team. The candidate will be responsible for the 3rd party application lifecycle, automating workflows, documentation, enterprise workstation management, project management and level 3 support.This person will be required to use exceptional communication skills to interact with geographically distributed teams of varying knowledge levels, while collaborating on incidents and projects. This position can be in Chicago or NY.Essential Job FunctionsThe Senior Intune Mobility Engineer’s primary responsibilities include: • Lead the design, implementation, and management of Microsoft Endpoint management/Intune solutions., • Lead architecture and design sessions for Mobile applications, planning for both business and technical requirements and assist with product roadmap development., • Implement system security requirements defined under Information Security standards., • Work on projects that include multi-tier application review, onboarding, and maintenance., • Develop and execute test plans to check infrastructure and system performance., • Maintain SME level knowledge on various mobile and desktop products., • Work with application vendors regarding application compatibility for upgrades and migration projects, including being a liaison between vendors and IT staff., • Schedule upgrades and migrations with users, maintain change management data, complete the upgrades in deployment system, facilitate and track feedback from the users - post-rollout., • Create end user documentation and training material for IT Staff., • Incident & service management; logging of requests, support calls and escalating where appropriate into the Service Management tool., • Share a rotation / on-call nights and weekend support.Preferred Qualifications, • Expert level troubleshooting skills, able to quickly identify client issues, and be able to conduct in-depth diagnostics on Microsoft Intune products and services., • Experience with troubleshooting and configuring device connectivity., • Strong understanding of generally accepted system administration methodologies, tools, and techniques, and desire to instill these practices in both individual and teammates’ work., • Knowledge in MAM (Mobile Application Management), Apple Business Manager (ABM), VPP / DEP, and Android Zero Touch., • Active Directory concepts such as Kerberos, LDAP, Certificates and Security Groups., • Understanding of networking, firewalls, and common datacenter infrastructure., • Understanding of Industry best practices for mobile security and separation of corporate and personal priorities., • Good written documentation skills and demonstrable experience of documenting systems and procedures., • Passion for providing outstanding support for inbound incident tickets, as well as foresight to assess risk and scale., • Ability to maintain skillset up to date as the product evolves continually., • Excellent interpersonal and communication skills, including an ability to interact with users of varying technical skill levels., • Strong project management skill with some experience leading projects., • Ability to work independently and without the need for supervision, as well as collaboratively within the team and across various IT groups and business units., • Knowledge of Cloud Identity (Azure Active Directory, AAD Sync, Role-based access control)., • Knowledge of BlackBerry UEM., • Knowledge of Certificate and Certificate Chain Authority., • Knowledge of SQL queries and ability to create ad-hoc custom reports., • Experience in Financial sector preferred.Basic Qualifications, • Bachelor’s degree in Computer Science or Management Information Systems., • Minimum of 5 years of experience working in a large implementation of 1000 or more mobile devices., • Minimum of 2 years with Microsoft Intune mobile device management., • Minimum of 3 years of technical experience supporting an industry-leading MDM solution (Intune, AirWatch, Blackberry, MobileIron).

Job Description BBR Partners is a premiere, boutique wealth management firm providing customized investment strategies and bespoke advice to high-net-worth individuals and families. The firm was founded in early 2000 and for over 25 years, we have nurtured our culture with talented people from diverse backgrounds who care about each other, our clients, and our collective communities. In our quest for continuous improvement, we strive to develop not only world class talent but world class humans! BBR Partners is seeking a Systems Engineer to play an integral role as a member of the IT department. This person will help manage and support BBR's IT infrastructure including servers, storage, virtualization, operating systems, and enterprise services. We are looking for a highly motivated self-starter with a strong work ethic who enjoys contributing to a small-firm environment. This is a full-time position that requires 6-8 years of experience in systems engineering, infrastructure, or IT operations roles, and the ability to work on premises from our New York City headquarters three days per week. Responsibilities: Infrastructure & Platform Management • Administer and optimize Windows Servers, workstations, Active Directory/Entra ID, Group Policy, DNS/DHCP, and certificate services., • Administer our virtual infrastructure (VMWare/Nutanix), network infrastructure such as firewalls (Fortinet) and switches (Cisco), and backup/restore systems (Rubrik), • Manage Linux systems including patching, hardening, performance tuning, and automation., • Administer our virtual desktop environment (Citrix and Cloud PC/Azure Virtual Desktops) Cloud & Identity • Operate and secure Azure environments, including Entra ID, conditional access, MFA, and privileged access tools., • Configure and maintain cloud networking components (VPC/VNet, VPN, private endpoints, firewalls)., • Administer our O365 environment including Exchange Online, Teams, Entra, Intune, and Dynamics 365 Monitoring, Operations & Reliability • Monitor system performance, capacity, and availability across on‑prem and cloud environments using tools such as Logic monitor/Datadog., • Develop automation for IT processes using PowerShell or Python to streamline operations and improve consistency., • Participate in incident response, root-cause analysis, on-call rotations, and creation of operational runbooks. Security & Compliance • Implement system hardening (CIS benchmarks), patching, encryption, and logging/monitoring standards., • Operate vulnerability management tools; remediate findings within SLA., • Administer EDR (SentinelOne) and work with 3rd party MSSP to monitor SIEM feeds and alerts. Data, Applications & Integrations • Support application and database servers (SQL Server/PostgreSQL), scheduled jobs, and secure data flows., • Work with 3rd party vendors and service providers to implement or maintain managed solutions, • Build and maintain DR/BCP capabilities including backups, failover testing, and documented recovery procedures. Collaboration & Support • Provide escalation support for infrastructure issues., • Create documentation of BBR IT infrastructure using knowledge-base and how-to articles (Confluence), • Work cross‑functionally with Development team to ensure reliability and performance., • Partner with Director of IT to implement new IT initiatives/solutions Ideal Qualifications: • Experience managing a Windows environment (Windows 11, Windows Server 2019/22, Active Directory, Group Policy, DNS) and Linux environments, • Experience managing major cloud service providers (MS Azure preferred), • Experience managing Microsoft Office 365 environment (Exchange Online, SharePoint, Teams, Power Platform/CRM), • Experience managing hypervisor solutions (VMware ESXi preferred), • Understanding of computer networking (ex. Routing, switching, VPN, DNS, TLS, etc.), • Experience managing Firewalls (Fortinet preferred) and Switches (Cisco preferred), • Knowledge of Citrix, MS Teams, Zoom, MS Dynamics CRM, MS SQL Server, • Familiarity with vulnerability management, EDR (SentinelOne), patching programs, and system hardening, • PowerShell scripting experience/knowledge is strongly preferred, • Experience managing endpoint management solutions (MS Intune preferred), • Experience with incident response, troubleshooting, and operational support in regulated environments., • An undergraduate degree in Information Technology or a related field with a strong academic track record is preferred, • Must have strong communication skills (written and verbal) and critical thinking skills, • Must be successful working in a team-based environment, • Must be highly motivated, proactive, ethical, and professional, • Solid organizational skills including attention to detail and multi-tasking skills, • Financial Services experiences a plus What We Offer: • Competitive base salary and incentive compensation., • Company subsidized medical/Rx, dental and vision insurance for employee, partner, and dependents., • 401K plan, Life insurance, and short & long-term disability coverage., • One Medical membership (covered for employee and dependents), Employee assistance program (EAP), Gym reimbursement and other wellness offerings., • Pre-tax transit and parking programs, Health Savings Account (HSA) and flexible spending programs for medical and dependent care., • Personalized development and career growth opportunities., • Volunteerism opportunities and matching gift program., • Flexible time off, paid parental leave, and Sabbatical with company tenure., • Hybrid remote work environment, "Work from Anywhere" weeks, and casual dress., • New office space with a variety of perks and amenities including catered lunches and stocked pantry. Additional Information: Base salary for this position will be determined during the interview process and will vary based on multiple reasons, including but not limited to prior experience, relevant expertise, current business needs, and market factors. The expected base salary for the role will generally be between $125,000 and $150,000 per year at the commencement of employment, but the final salary offered may be outside this range based on these reasons and individual circumstances. Additionally, base salary is only part of the total compensation package, which, depending on the position, may also include discretionary bonuses, alternative incentive packages and Company-sponsored benefit programs. This position is at-will, and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Vevo is the world's leading music video network, connecting an ever-growing global audience to high quality music video content for more than a decade. Founded by Universal Music Group and Sony Music Entertainment in 2009, Vevo offers fans worldwide a vast array of premium content to choose from, showcasing official music videos alongside a constantly developing lineup of live performances and innovative original programming. From top superstars to rising new talents, Vevo brings incomparable cross-promotional support to artists across the musical spectrum, at every stage of their careers. Vevo has consistently evolved over the past decade to lead within today's ever-changing media landscape, embracing partnerships with a number of leading distribution platforms to deliver extraordinary content within ad-supported environments. With 22 billion views across television, desktop and mobile devices each month, Vevo brings music videos to the world – when, where, and how fans want them. Vevo is available on YouTube, Samsung, Samsung TV Plus, Roku, The Roku Channel, Pluto TV, Amazon Prime Video, VIZIO WatchFree+, Foxtel, Hulu + Live TV, Sling Freestream, and Rakuten TV. About Role: As a Software Engineer at Vevo, you will join a small, autonomous team responsible for building features to house and manage music video data. You will collaborate with engineers, internal and external stakeholders and product managers to build services and applications. You will lead with empathy, balancing user needs and technical constraints, to deliver valuable solutions for a multi-billion dollar industry. This is a full-time remote position. • Collaborate with fellow engineers and stakeholders to architect, design, and build highly scalable platforms that ingest, process, and augment music video data received from content providers and publish it to downstream consumers, • Work closely with product managers, UX, software, and infrastructure engineers to design and implement new features which will focus on decentralized microservices architecture, • Build features to enable content providers to deliver music videos across platforms, • You believe in values like effectiveness over efficiency and quality over quantity, • You like to solve hard, interesting problems, • You desire to continuously improve your team, your product and yourself, • You have pragmatic communication and problem-solving skills, • You are opinionated, yet humble, • 5+ years of software development experience, • BS/MS in Computer Science, or a related field, or relevant experience, • Experienced in multiple languages, such as Java, Kotlin and SQL. MyBatis is a plus., • Experience implementing scalable distributed architectures using Apache Kafka & Kafka Streams, • Designing and building REST APIs, • Experience with modern persistence layers, including NoSQL and RDBs, • Experience with cloud hosting, Kubernetes clusters with Docker containers in AWS, • Experience with CI/CD tools, such as: GitHub Actions, ArgoCD, • Ability to debug, triage, evaluate, and provide support for users within these systems, • Extra credit for experience with modern web technologies and frameworks, such as: Node.js, React, GraphQL, • Behavior-driven integration testing with frameworks like Kotest or JUnit. Programmatically faking inter-service communication with tools like WireMock., • We're a fun, energetic, and tight-knit team., • We really enjoy music and technology., • We have competitive compensation and benefits packages., • We offer a 401k match, • We have premier access to music content and new releases of original media content. $125,000 - $145,000 a yearThe pay range for this position is $125,000 - $145,000 per year. Please note that the foregoing compensation information is a good-faith assessment associated with this position only and is provided pursuant to the Salary Transparency Law.This role is a full-time remote position; however, to ensure seamless collaboration with our core team and stakeholders, candidates must reside and work within the United States. This role may require up to 15% travel for teams onsites and collaborative workshops. Vevo considers applicants for all positions without regard to race, color, creed, religion, national origin or ancestry, sex, age, disability, genetic information, veteran status, or any other legally protected status under local, state, or federal law. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Overview CTG is seeking an Infrastructure Engineer / Systems Engineer to work onsite in NYC. Must have proper work authorization, and this position does not allow for C2C or 1099. Location: Onsite in NYC 5 days per week (Must have a valid drivers license) Duration: Long term contract that could be a contract to hire Key Responsibilities: Operating Systems & Servers: • Proficiency with Windows Server/Desktop operating systems, including user administration, file systems, software, and services., • Management of operating systems across various platforms, including workstations and application servers., • Understanding and managing servers and various storage RAID configurations., • Design, implementation, and management of VMware vSphere, Hyper-V, and Nutanix environments., • Experience with managing Nutanix clusters. Active Directory & Authentication: • Management of Active Directory, including backup and recovery of domains and Group Policy Object (GPO) setups. Networking & Security: • Strong understanding of fundamental networking concepts and troubleshooting (DHCP, DNS, routing, firewalls)., • Fundamental understanding of security principles, access control lists (ACLs), and encryption., • Experience with disaster recovery planning and the ability to perform backups and restores for systems, applications, and data. Scripting & Automation: • Proficiency in scripting languages such as PowerShell, Bash, Ksh, or Perl for automating routine tasks., • Ability to interpret, modify, and write scripts and SQL queries. Monitoring & Optimization: • Experience with active monitoring of the entire infrastructure and troubleshooting servers., • Ability to monitor system health and performance, provide statistics to identify bottlenecks, and lead optimization efforts. Maintenance & Support: • Patch and firmware installation and management., • Providing exceptional end-user support experience (+1 end-user support)., • Willingness to provide off-hour, on-call support for workstations, servers, and other system-related issues, including travel to various supported sites. Qualifications: • Bachelor's degree in Computer Science, Information Technology, or a related field., • Minimum of 8 years' experience in IT support, with at least 3-5 years in an enterprise IT environment., • Strong technical knowledge of various computing platforms, including servers, networks, and storage., • Experience with scripting for automation., • Well-organized, detail-oriented, and flexible to handle multiple assignments and meet deadlines with a safety mindset., • Excellent oral and written communication skills and ability to produce documentation on solutions and system design., • Ability to exercise good judgment, integrity, and make sound business decisions., • Willingness to work overtime and flexible hours to respond to emergencies or scheduled work outside normal business hours., • Must have the means and ability to travel to various company locations (valid driver's license required). Nice to Have: • Experience with 2nd and 3rd-level technical support., • Analysis of cyber activity and threats., • Experience with Splunk., • Experience with Failover Manager administration with clustering in VMware. To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Tana Stilloe at Tana.Stilloe@ctg.com. Kindly forward this to any other interested parties. Thank you!

Job Description Overview Excelsior Sciences of New York is transforming small molecule therapeutic drug discovery with the use of modular chemistry, to make better medicines fast. Excelsior's modular approach leverages smart blocks as the foundation of drug design and synthesis. Our smart blocks and proprietary methodologies enable chemistry that machines can do, rather than building machines that attempt to do chemistry as it is practiced today. By coupling our automated synthesis and testing, we can reduce the design-make-test-analyze cycle to two weeks. This rapid generation of high-quality data allows us to fully leverage AI/ML to create closed learning loops and conduct multiparameter optimization, resulting in better medicines, fast. Excelsior's operations are fully U.S.-based, as our automated approach enables us to onshore integrated drug discovery. Title: Drug Discovery Software Engineer We are seeking a skilled software engineer with an understanding of laboratory automation and informatics systems for drug discovery to be part of a collaborative cross-functional team working closely with our scientists. The ideal candidate will have exceptional problem-solving abilities, and a passion for leveraging technology to make a tangible impact. Your role will involve developing software solutions to support automated lab workflows, managing data, and integrating technologies like agentic AI/ML. Responsibilities Key Responsibilities • Work collaboratively with scientists, AI experts and automation engineers to build, deploy and maintain software tools that automate various lab processes. This includes cloud and desktop software applications which integrate lab automation devices, LIMs systems, and our proprietary AI platform., • Contribute to the development and implementation of data management strategies to support automated drug discovery projects, • Integrate diverse data sources and informatics tools to create new solutions which facilitate holistic analysis and decision-making., • Maintain appropriate project and code documentation, • Stay updated on emerging automation, informatics and software tools relevant to early drug discovery., • Provide training and support to research staff on informatics tools and best practices, • Participate in cross-functional meetings to align software development efforts with project goals Qualifications Required Qualifications • BS or MS in the life sciences, computer sciences, or a related field is required., • Must have a minimum of 3-5 years of experience in software development related to laboratory sciences within the pharmaceutical/biotech industry., • Must be proficient in modern programming languages (like Python, JavaScript, and/or C#) with expertise utilizing coding agents (e.g., Claude Code, Codex). A strong understanding of database systems (e.g., Oracle, SQL Server, Aurora) and a familiarity with best practices for software development, including modern CI/CD pipelines is expected., • Previous experience with LIMS, ELNs, digital orchestration software, and cloud platforms for data management as well as software automation/integration tools (i.e, REST API, MCP Servers)., • Capability to manage multiple projects simultaneously, • Ability to work independently and as part of a team, • Excellent organizational skills and attention to detail, • Strong written and verbal communication skills Additional Preferred Qualifications • Previous experience working with laboratory automation technologies, • A familiarity integrating lab instrumentation and LIM systems. The salary range for this position is $140,000-$220,000 per year. The actual compensation offered will be based on factors such as relevant experience, education, and skills. In addition to base salary, we offer a comprehensive benefits package, including health insurance, paid time off and other benefits. Excelsior Sciences of New York Is an equal opportunity employer (EEO). We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to religion, race, creed, color, sex, sexual orientation, alienage or citizenship status, national origin, age, marital status, pregnancy, disability, veteran or military status, predisposing genetic characteristics or any other characteristic protected by applicable federal, state or local law. Location: New York, NY. #LI-DNI

Job Description Software Engineer Remote+ Travel if required POSITION SUMMARY: Under the supervision of the Software Engineering Manager, the Software Engineer is responsible for the development, support, and maintenance of our custom-developed applications. Responsibilities include, but are not limited to, developing information systems by studying operations, developing, installing, and maintaining software solutions. The Software Engineer prioritizes well, communicates clearly, and has a consistent track record of delivery and excellent software engineering skills. Must be able to work across multiple facets of the project and juggle multiple responsibilities at the same time. The Software Engineer demonstrates analytic capability and the ability to support and maintain solutions. The ideal candidate must be self-motivated with a proven track record building high quality web and cloud applications, APIs, and databases. The candidate must be creative, organized, and analytical as well as adept at working in a team environment. ESSENTIAL FUNCTIONS: Develops, and supports applications for desktop, web, and mobile to meet key business objectives. Develops applications using C#, jQuery, JavaScript, Vue3/Prime Vue, CSS, HTML, Entity Framework, and T-SQL. Converts and maintains existing applications from VB.NET to C#. Gathers business requirements and develops conceptual and technical designs for multiple projects concurrently. Understands Git and Azure DevOps for code management and deployment. Troubleshoots, debugs, upgrades, and improves the performance of existing software. Documents processes of all projects to ensure future review and understanding. Documents and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code. Collaborates with the broader team to brainstorm and create new products Stays on the leading edge of development practices. Update job knowledge by studying state-of-the-art development tools, programming techniques and computing equipment; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. Assessing the accuracy, neatness and thoroughness of the work assigned. Works full-time on site, five days per week. Provides after hour support when required. Performs other job duties as assigned by the Manager. COMPETENCIES: To perform this job successfully, the Software Engineer must be self-motivated, detail oriented and able stay on task. They must have a proven ability to research and solve problems in a timely Software Engineer - Job Description manner. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION AND EXPERIENCE: Bachelor's degree in computer science/related field or equivalent experience. Required Experience: Over 8 years of experience developing web applications utilizing C#, jQuery, JavaScript, Vue3/Prime Vue, CSS, HTML, Entity Framework, and T-SQL. Three (3) years of hands-on experience with Microsoft SQL Server and T-SQL. Solid understanding of RESTful services, object-oriented design and SQL databases. Expertise with Git and Azure DevOps for code management and deployment. Solid understanding and experience in SQL Server programming, SSRS and SSIS. Ability to effectively prioritize and manage multiple tasks to meet aggressive deadlines. Ability to troubleshoot, debug, upgrade, and improve the performance of existing software. Ability and willingness to learn new programming languages and technologies. Ability to work with peers in a highly collaborative, fast-paced environment. Strong ability to learn quickly and adapt to change. Strong listening, detail-oriented thinking, and creative problem-solving skills. TRAVEL REQUIREMENTS: Minimal travel required; may include occasional trips once or twice per year.

Job DescriptionJoin Us in Building the Future of Digital Work At Sola, we’re transforming the way work is done. We’re developing AI agents that make powerful automation effortless, enabling any user to record a workflow and instantly scale it up to millions of executions. Sola today powers enterprise workflows in Fortune 100 companies, with a horizontal platform that works across healthcare, finance, legal, logistics, and more. We’ve raised $21M in funding from a16z, Conviction (Sarah Guo), and Y Combinator, and are looking for passionate engineers to help us continue to scale. If you’re interested in being on the forefront of agentic automation, we’d love to hear from you! What to expect We‘re solving one of the most interesting problems in AI today: building reliable, deterministic execution on top of non-deterministic AI models. As a backend engineer, you’ll work directly on our AI orchestration systems to enable reliable, scalable, durable workflow execution across desktop and web. You’ll collaborate with our frontend team to surface that to the user in a way that is easy and intuitive. This is an opportunity to join a small, tight-knit team at our HQ in NYC. We believe the best work happens in person, especially at the early stage, and you’ll have the opportunity to learn from the founding team and early engineers to help shape the future of the company. What you'll do Own systems that automate repetitive work across browser and desktop, handling concurrency, reliability, and observability at scale (millions of executions per month) Collaborate with our CTO and ML research partners to bring state-of-the-art agentic workflows into production Architect and build the backend systems that power our visual workflow builder – a Figma-style interface used daily by non-technical ops teams Design and implement services that integrate with Sola AI models to generate workflows, gain insights, and drive adaptive execution logic What we're looking for You thrive in a fast-paced environment where you can ship fast and solve problems end-to-end You’ve built and operated distributed systems at scale, with a high standard for reliability, observability, and performance You’re proficient across all layers on the backend, from infra to CI/CD to DB to backend service architecture You’re fluent with the latest AI coding tools and are always looking for ways to move faster You’re open to working 5 days a week out of our office in NYC (we’ll cover relocation!) You might excel if You have hands-on experience operating at an early stage startup where ownership and execution in the face of ambiguity were essential You’re an expert in some or all of our stack: TypeScript and Python, Kubernetes, Temporal, Postgres, DynamoDB You’ve worked directly on AI systems or in ML ops at scale You’re ambitious, creative, and a great communicator Why Sola $21M raised from top-tier VCs (a16z, Conviction, YCombinator) and growing incredibly fast Proven traction with Fortune 100 customers, with horizontal applicability across a variety of domains (including finance, healthcare, legal, logistics, and more) Leading-edge agentic AI tech, solving deep problems in partnership with the AI labs (ex. Anthropic, AWS AGI Lab) Small team, early stage, with an opportunity for outsized impact on the company’s future Work closely with founders Jessica Wu (ex-Citadel, Thrive Capital) and Neil Deshmukh (MIT Quest for Intelligence Lab), alongside David Fullerton (ex-CTO Heap, Stack Overflow) Compensation & Benefits Sola offers competitive salary plus meaningful equity at Series A stage. Exact compensation is based on experience and level. We offer comprehensive medical, dental, and vision benefits, 401(k) matching, daily meals together in the office, flexible PTO (4 weeks per year), and relocation support for candidates not already based in NYC. Compensation Range: $150K - $300K

Deep understanding of mobility and remote access technologies, including Windows laptops, MDM solutions, MFA, VPN, and remote connectivity. This Senior End User Support Engineer provides technical support and administration for internal end-user software, hardware, and connectivity. Provide white gl

Job DescriptionAbout Amigo Amigo partners with healthcare organizations to deploy robust AI infrastructure that directly serves patients and providers. Our agents handle clinical workflows and patient engagement across the entire journey: pre-visit intake, care navigation, post-visit care plans, patient monitoring, and more. We're fresh off our Series A backed by Tier 1 investors like Madrona, General Catalyst, and Optum Ventures. Our work is validated with leading academic medical institutions. Our agents have reached 3M+ patient encounters and are on track to 10x this year. About this role As a Senior Full-Stack Engineer at Amigo, you'll build the foundational applications that power clinical operations. Three products: Control Center for real-time oversight of agent conversations, Research Platform for natural language queries over healthcare data, and Agent Forge for designing agent behavior without code. You'll own significant features end-to-end—from database schema to API to UI—across systems that handle sensitive patient data at scale. These applications are how clinical teams, researchers, and customers interact with our platform daily. High standards for correctness and reliability are expected. What you'll do Build and ship features across Control Center, Research Platform, and Agent Forge Design and implement real-time interfaces for clinical oversight—streaming conversations, escalation workflows, audit trails Create natural language query interfaces over healthcare data with appropriate certainty and feasibility indicators Build no-code tools that enable non-engineers to design and configure agent behaviors Implement responsive, accessible UIs that work across desktop and mobile for clinical users Design APIs and data models that support real-time streaming, voice, and multi-channel communication Build authentication, authorization, and audit logging for healthcare compliance Optimize performance for applications handling high-volume clinical data Collaborate with agent engineers, clinicians, and customers to understand workflow requirements Contribute to shared component libraries and design system What we're looking for 4+ years of production full-stack engineering experience at high-caliber teams Strong React/TypeScript skills with modern patterns (hooks, server components, state management) Experience building Python backend services and REST APIs Deep understanding of real-time systems (WebSockets, streaming, event-driven architectures) Experience with relational databases, data modeling, and query optimization Track record of owning features end-to-end from design through deployment High standards for code quality, testing, and system reliability Both execution-oriented and defensive-minded: you ship fast while anticipating failure modes Strong product instincts—can translate user needs into elegant technical solutions Experience working in fast-moving environments with evolving requirements Clear communication across engineering and non-technical stakeholders Nice to have Experience with healthcare applications or regulated industries Background with voice/telephony systems or real-time communication Experience building no-code/low-code tools or configuration interfaces Familiarity with data visualization and analytics dashboards Understanding of accessibility requirements for clinical software Experience with mobile development (React Native, iOS, Android) Benefits (available to Full-Time Employees) Health & Wellness Comprehensive health, dental, and vision insurance Daily catered lunch and dinner Mental health support and wellness coaching Flexible wellness stipend for fitness, therapy, or personal growth Growth & Development Annual learning budget for courses, books, or conferences Conference attendance budget for professional development Annual team offsite Academic collaboration opportunities Unlimited PTO Our Core Values Patients Win, We Win If patients aren't getting better care, we haven't earned the right to scale. Every internal decision gets pressure-tested: does this make patients' lives better? If we can't draw the line, we question why we're doing it. High Standards, High Care We hold a high bar for the team because patients are counting on us to get this right. But high standards only work with genuine investment in each other. You can take risks, admit mistakes, and challenge ideas—not despite our standards, but because of them. Thoughtful Urgency We move fast by default, but speed without judgment is recklessness. The discipline is knowing which decisions are reversible vs. not. In healthcare AI, the companies that win will be fast everywhere they can be and careful everywhere they must be. We build the muscle to do both. Intensely Measured We instrument patient outcomes, provider ROI, system performance, and clinical accuracy. But data without action is surveillance. Every metric should have an owner, a threshold, and a response plan. If we're measuring something but never acting on it, we stop measuring it. Who Builds With Us Low ego: Politics and territory don't interest you. The best ideas win, regardless of who has them. Direct: You say the hard thing, challenge ideas openly, and commit fully once decided. High agency: You thrive on trust rather than instruction. When you see something is broken, you fix it. You don’t file tickets and wait for someone else. Bar of excellence: You hold yourself to a bar most people wouldn't, and you want teammates who do the same. Skeptical: You push back on rules that don’t make sense and question assumptions that haven’t earned their place. Compensation Range: $210K - $240K

Job DescriptionJob Description Junior Software Quality Engineer (SQE) Location: New York (Onsite) Duration: 12 months Job Summary: We are seeking a motivated and detail oriented Junior QA Analyst / Junior Software Quality Engineer with 1–3 years of experience in software testing, specifically focused on desktop application testing. The ideal candidate will be comfortable working in a fast paced environment, performing patch and package testing, validating builds and upgrades, and contributing to automation using Playwright and QA automation frameworks. Key Responsibilities • Perform desktop based application testing, ensuring functionality, stability, and user experience quality., • Conduct patch testing, package testing, and build/upgrade validation to ensure smooth releases., • Execute test cases, log defects, track issues, and collaborate with development teams for resolution., • Utilize Playwright and basic QA automation concepts to support automation efforts (training/support available)., • Participate in regression testing cycles and release readiness checks., • Support the QA team in documentation of test results, test plans, and test scenarios., • Contribute to continuous improvement of QA processes and testing efficiency.Qualifications Required Skills & Qualifications • 1–3 years of QA/SQE experience, preferably in desktop based application testing., • Understanding of patch testing, package testing, build validation, and installation/upgrade testing workflows., • Basic to intermediate knowledge of Playwright or other QA automation frameworks., • Strong attention to detail and ability to follow structured testing processes., • Strong communication, documentation, and teamwork skills., • Ability to work independently with minimal supervision and meet tight timelines. Preferred Qualifications (Nice to Have) • Exposure to CI/CD pipelines or any automation tooling., • Familiarity with defect management tools (JIRA, Azure DevOps, etc.)., • Basic scripting knowledge (Python/JavaScript) is a plus. Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Overview CTG is seeking an Infrastructure Security Engineer / Systems Engineer to work onsite in NYC. Must have proper work authorization, and this position does not allow for C2C or 1099. Location: Onsite in NYC 5 days per week (Must have a valid drivers license) Duration: Long term contract that could be a contract to hire Key Responsibilities: Operating Systems & Servers: • Proficiency with Windows Server/Desktop operating systems, including user administration, file systems, software, and services., • Experience managing Linux operating systems, Workstations, and Application Servers., • Management of Operating Systems across various platforms. Server & Storage Management: • Understanding of servers and various storage RAID configurations., • Experience with Nutanix clusters, including design and implementation of Nutanix environments., • Proficiency with VMware vSphere and Hyper-V virtualization technologies. Active Directory & Authentication: • Management of Active Directory, including backup and recovery of domains and Group Policy Object (GPO) setups., • Knowledge of authentication and access control mechanisms. Networking & Security: • Strong understanding of fundamental networking concepts and troubleshooting (DHCP, DNS, routing, firewalls)., • Experience with network security tools such as NIDS/NIPS, proxies, secure web gateways, and firewalls., • Fundamental understanding of security principles, ACLs, encryption, and intrusion detection/prevention systems., • Experience with AV/EDR/XDR solutions. Cloud & Distributed Systems: • Experience with cloud platforms like AWS, Azure, or Oracle. Working knowledge of distributed systems and microservices architectures. Scripting & Automation: • Proficiency in scripting languages such as PowerShell, Bash, Ksh, Perl, or Python for automating routine tasks., • Familiarity with bulk deployment tools and automation processes. Monitoring & Optimization: • Ability to actively monitor the entire infrastructure and troubleshoot servers., • Experience in monitoring system health and performance, providing statistics to identify bottlenecks, and leading optimization efforts. Qualifications: • Bachelor's degree in Computer Science, Information Technology, Information Security, or related field (or equivalent experience)., • Minimum of 8 years of experience in IT support, including 3-5 years of hands-on experience in cybersecurity, system administration, or a related role., • Strong technical knowledge of various computing platforms, including servers, networks, and storage., • Well-organized, detail-oriented, and flexible to handle multiple assignments and meet deadlines with a safety mindset., • Ability to exercise good judgment, integrity, and make sound business decisions., • Versatility, adaptability, and a willingness to learn new technologies., • Willingness to provide off-hour, on-call support for workstations, servers, and other system-related issues, including travel to various supported sites., • Flexibility to work overtime and adjust work hours for emergencies or scheduled work outside normal business hours., • Must have the means and ability to travel to various company locations (valid driver's license required). Nice to Have • 2nd and 3rd-level technical support, • Ability to intrepid, modify and write scripts and SQL queries, • Analysis of cyber activity / threats, • Experience with Splunk, • Failover Manager administration with clustering VMware To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Tana Stilloe at Tana.Stilloe@ctg.com. Kindly forward this to any other interested parties. Thank you!

Job Description The VDI Infrastructure Engineer (Virtual Desktop Infrastructure) Architects, designs, configures, installs, and maintains the organization's Horizon Vmware VDI IT infrastructure, which may include hardware, software, servers, storage solutions, networks, or physical facilities. Job Description • Handles complex issues and problems and works with the vendor on the most complex issues., • Possesses comprehensive knowledge of the Horizon Vmware VDI subject matter., • Provides leadership, coaching, and/or mentoring to other Infrastructure Engineers., • Architect & design Horizon VMware VDI infrastructure to support new initiatives., • Configure and install Horizon Vmware VDI infrastructure to support current and new initiatives., • Implement application virtualization and coordinates testing with application owner teams., • Creates, manages, and implements gold images/build packages and application packages for Vmware environment., • Plan and maintain the VDI environment utilizing industry standard best practices., • Provide VDI architectural planning and direction., • Plan, organize, direct, and maintain infrastructure and documentation of VDI., • Ensure high availability of the operation state of the VDI., • Engage in capacity plan exercises to ensure adequate system resources.Maintain the organization's IT infrastructure., • Configure, install, maintain, and provide support for critical software and hardware components., • Monitor system availability and troubleshoots and resolves connectivity interruptions., • Measure and improve performance and scalability., • Help develop disaster recovery or business continuity plans., • Responsible for basic management of storage solutions., • Produce documentation for systems and procedures.Maintain knowledge of industry best practices and new trends., • Virus Management, assist in the day-to-day tasks critical patching, vulnerability remediation, meeting desired state and configurations., • Must be willing to accommodate weekend, shift, or on-call schedules when necessary., • Other duties and projects as assigned and in a timely fashion.

Desk Side Support” includes all types of physical assistance required at the desk of an end user to resolve IT related issue. Perform advanced troubleshooting - technology and applications troubleshooting/repair/resolution for all endpoints (laptops, desktops, kiosk machines, and mobiles/tablets.

Job Description THIS ROLE WILL BE ONSITE 3 DAYS PER WEEK IN MANHATTAN. NO H1S OR 3RD PARTIES. SENIOR IT SUPPORT ENGINEER New York, NY Position Description Position Summary This is a customer-oriented support role centered on providing basic to advanced technical support for end user desktop, laptop, mobile device, application and peripheral installation, configuration and issues. Technologically proficient individual open to interact with users live or through other digital communication methods to provide guidance, troubleshooting and issue resolution. The Senior IT Support Engineer's ability to deliver on and resolve technology requests, tasks, and projects is an important part of this position. A good understanding and working experience managing and supporting IT infrastructure, systems, servers, networks, security, computers, mobile devices, technology products and software combined with problem solving abilities to diagnose and resolve issues are important criteria to succeed in this position. Responsibilities User Support • Provide onsite and remote assistance for technical requests, diagnose, troubleshoot and resolve issues, communicate progress, follow up and ensure completion of support tickets., • Monitor and track support requests in the helpdesk ticketing system, and document issues and their resolution., • Train users on use of supported hardware, software and services within department and organizational guidelines and standards., • Provide after-hours/on-call support as needed., • Provide more in-depth troubleshooting for complex issues and administration for advanced technical requests that cannot be resolved through first-level or second-level support. Hardware Support • Set up, test, deploy and maintain computer laptops, desktops, printers, mobile devices, office phones and conference room audio/video equipment., • Hands on experience with:, • Data center IT infrastructure components and systems,, • LAN and WLAN networking hardware, and, • Security appliances and hardware. Software Support • Administer Microsoft Windows Server OS and Server based applications., • Administer corporate based server side applications, SAAS / cloud administrator portals, network and storage appliances and systems., • Set up , test, deploy and maintain corporate standard computer software., • Set up, test, deploy and maintain computer patch management solution. Maintenance • Perform user hardware and software version upgrades, security patches, firmware updates, equipment refreshes / replacements and optimizations., • Keep physical and virtual computer patterns and images up-to-date with latest security patches and software versions. Documentation • Create, follow, and maintain detailed documentation of IT processes, procedures and checklists, and update knowledge base to ensure optimal efficiency and consistency in operations and project delivery., • Submit documentation of issues, troubleshooting steps taken and their resolution, and new practices in the internal knowledge base., • Conduct user training, gather feedback, and update training guides as needed. Inventory • Enter new hardware equipment details, software, and services license information., • Track changes, replacements, and repairs., • Set up, test, deploy and maintain corporate asset management tool. Additional Responsibilities • Learn new technologies as required for tasks, projects and to administer department and organization functions., • Handle potential security threats and events with a higher priority., • Lead desktop support related projects such as operating systems migrations, software upgrades, patch management and hardware upgrades., • Coordinate with external vendors for requests, tasks, projects and escalated issues., • Research new technologies and tools to improve desktop support capabilities, efficiency, and security., • Locate opportunities for areas that can be automated to improve team efficiency and user experience. Qualifications User Support • Experience delivering technical customer support interactions in-person and / or remotely., • Experience responding to new or open support tickets received from various communication methods such as: email, phone, texts, walk-ins, chat tool and/or video call., • Experience applying intermediate to advanced technical capabilities to diagnose and resolve issues. Hardware Support • Experience supporting:, • Desktops, laptops, and accessories (monitors, docking stations, webcams, USB devices) running Windows,, • Mac desktops, Macbooks, and iOS devices,, • Client printers and Canon copiers a plus, and, • Android and iOS phones and tablets., • A plus to have experience assisting with, managing and supporting data center IT infrastructure and components such as: network equipment, security appliances, server hardware, storage appliances or arrays, UPS, PDUs, environmental monitoring devices. Software Support • Experience creating user accounts, user groups, assigning and maintaining resource permissions across Microsoft server applications, Windows-based server applications and stand-alone appliances, devices and systems., • Experience administering and supporting Windows Server OS., • Experience administering Active Directory and Microsoft Exchange at a basic or intermediate level., • Experience administering and supporting Windows based File Servers and Print Servers., • Experience managing telecom PBX platforms such as Avaya IP Office., • Experience supporting remote access solutions such as VMware Horizon virtual desktops and Citrix VPX/VPN endpoints., • Experience supporting Email Filtering Gateways such as Mimecast., • Experience managing security endpoint portal such as Sophos., • Experience supporting Windows 10/11 and Mac operating systems., • Experience supporting some or all of current corporate standard software: Microsoft Office, Microsoft 365, Zoom, Adobe Acrobat, Edge/Chrome/Firefox Web Browsers, Endpoint agents., • Experience working with computer remote control solutions., • Experience supporting corporate computer imaging solutions such as SmartDeploy., • Experience managing door access control solutions. Maintenance • Experience performing Windows and Mac updates process for individual machines or using a patch management solution., • Experience testing updates and patches before wider deployment to all computers., • Experience configuring patch management solutions. Documentation • Experience entering, editing and maintaining documentation or internal knowledge base solutions or structured and organized manual methods., • Experience creating, drafting, updating and maintaining advanced technical checklists, processes, and user facing guides, manuals and how to's. Inventory • Experience managing inventory with an asset management tool or Excel. Requirements • 8+ years of technical user support experience., • Experience in small to medium-scale environments (under 100 people) preferred., • Boutique financial services, law firm, or family office experience preferred., • Strong interpersonal skills., • Bachelor's degree required, preferably in information technology or related field., • Commitment to delivering timely and professional service to executives., • Strong foundational knowledge in diverse technical platforms., • Demonstrated ability to prioritize work and to complete projects on time., • Experience in highly secure and confidential environments; commitment to maintaining discretion and confidentiality., • Excellent communication skills, both verbal and written., • Must be a service-oriented, team-player eager to respond to requests and assist colleagues at all levels., • Demonstrated strong organizational skills and exercises attention to detail., • Demonstrated ability to collaborate well with others or work independently as the situation warrants., • Commitment to professional ethics and integrity., • Punctuality and regular attendance in office., • In order to build productive relationships across the organization and to ensure effective collaboration, this role requires in-person presence in accordance with the organization's hybrid schedule of working in the office three days per week. #PRITechJobs

Job Description You’re invited to join our team of enthusiastic young professionals who are working together to create innovative technology solutions for our clients. Winning Strategies ITS (www.wsits.com) in Newark, NJ is a fast-growing, full-service company providing technology expertise to a wide range of clients. Our services include managed services, Internet hosting, application hosting, website development and desktop support, among others. We manage more than 1000 desktops for small- to medium-size businesses. Our office is located within walking distance from Newark Penn Station, Newark Broad Street Station, Washington Street Light Rail, and NJ transit bus stops. We also cover 50 percent of parking costs at a nearby parking garage. Many lunch options are within walking distance. The office is also near the NJ Performing Arts Center and the Prudential Center. We are looking to immediately hire a Technical Support Level 1. The team provides network and workstation support in a managed services environment for multiple clients domestically and in Europe, Asia and Latin America. Responsibilities: • Installing and configuring computer hardware, software, printers and scanners, • Onboarding and Offboarding Client End-Users, • Imaging of Desktops & Laptops, • Monitoring and maintaining computer systems, • Support Systems Administrator with any projects., • Efficiently work tickets via email and phone calls., • Provide basic level desktop/server support., • Setting up email accounts on Outlook., • Basic printer/scanner setup and troubleshooting, • Malware and virus remediation, • Ensure proper recording, documentation and closure, • Troubleshoot basic laptop hardware issues, • Acts as support for all computer related problems and escalates as necessary. Issues may range from basic application support (Windows, Office, Adobe) to specific application support., • Solving basic networking issues (inability to access network shares, unable to connect to internet)., • Updating hardware inventory information through provided asset management software, • Deploying and maintaining software installations, • Conducting periodic scheduled maintenance on staff laptops Requirements: • Experience with Office 365 and Google G Suite, • Experience with Active Directory & Azure Active Directory, • Experience with Windows 10 Domain Based Environments, • Experience with Troubleshooting VPN Client Connectivity, • Ability to communicate technical information, both verbal and written, to a wide range of end-users, • Strong troubleshooting and critical thinking skills, • Ability to manage multiple support tickets and work independently, • Positive and professional demeanor, • Must pass a background check Education/Certification • Associates in Information Technology (or related), • A+ and Net+ a plus, • Microsoft Certified Systems Engineer (MCSE) or MCITP a plus, • ITIL Foundations certification a plus This position comes with a comprehensive benefits package that includes Medical, Dental, Prescription, Vision, FSA, 401K, paid holidays, vacation and company sponsored Microsoft Training.

Job Description Our client is looking for a highly responsible professional and technical resource. The ideal candidate will provide maintenance of the computer desktop environment by analyzing requirements, resolving problems, installing hardware and software solutions, and supporting the internal IT Helpdesk. You will be responsible for the administration and internal support of the Company’s PCs, printers, servers, and related equipment. Tasks include end user support, license tracking, performing PC maintenance, upgrades, configurations, assisting with the integrated network and VMware Server Farm (vSphere & Horizon View) hardware. Coming from a financial company would be a major plus. Responsibilities: • Take ownership of users issues reported and see problems through to resolution, • Research, diagnose, troubleshoot and identify solutions to resolve customer issues, • Ensure proper recording and closure of all issues, • Document knowledge in the form of knowledge base tech notes and articles, • Monitor Service Desk for tickets assigned to the queue and process based on priority, • Maintain inventory of all equipment, software and software licenses, • Document internal procedures, • Assist with onboarding of new users, • Utilize and maintain the helpdesk tracking software, • Report issues to the Service Desk for escalation, • Assign users and computers to proper groups in Active Directory, • Perform timely VDI and software upgrades as required, • Proven record of managing time and priorities effectively, • Identify and escalate situations requiring urgent attention, • Proven ability to manage multiple troubleshooting tasks simultaneously while maintaining the quality of results, • Inform management of recurring problems, • Able to configure VPN and server/client-side hardware and software, • Highly skilled in installing, and troubleshooting computer hardware, and applications., • Well-versed in installing windows, software, applications, antivirus, and patches., • Expert user of Microsoft Office Applications (Word, Excel, and PowerPoint), • Able to configure VPN and server/client-side hardware and software, • Provide Application installation and troubleshooting of VMware suite of products, provisioning servers, desktop delivery control, and virtual desktop images/target devices., • Provides support and assistance to Network & System Engineer(s). Assist in ensuring compliance with security policies and procedures. Responds to escalated requests for technical assistance., • Troubleshoot manage and resolve Help Desk tickets/issues related to technical support, hardware, software, and the network, • Install, manage and maintain the corporate mobile devices using Blackberry works Qualifications: • Associate’s or Bachelor’s degree from a four-year college preferred., • 4 or more years of relevant experience., • Strong communication, interpersonal, and analytical skills., • Able to work in a fast paced changing environment., • Experienced in Windows 7/8/10 operating systems., • Ability to follow processes and escalate issues consistently., • Ability to multitask and strong problem resolution skills., • Printers experience and knowledge (Laser, Desktop, Network, etc.,), • Proficiency in the operation and use of personal computers, utilizing word processing, spreadsheet, and database management software programs (e.g., Microsoft Office Suite, Word, Excel, PowerPoint, etc.), the Internet browser, websites, and e-mail systems., • Ability and desire to provide excellent service to all internal users., • Bank protocols, policies, and procedures knowledge., • Familiarity with TCP/IP, IPSEC, Linux and networking concepts preferred., • Ability to remain calm and effective in high-pressure situations., • experience with PowerShell, • Able to work with minimal Supervision. Desirable: · Windows 2008 / 2012 administration experience · Exchange 2010 / 2013 administration experience · Networking including switching and routing · Experienced with VMWare View

Job Description We are seeking a Desktop Support Technician to join our team! You will resolve computer-related issues for our clients. Desktop Engineer- Field technician- dispatch. Whenever not at a client site bust be in the office and ready to be dispatched for emergencies Must troubleshoot things quickly and efficiently. Must be able to prioritize issues important to least. Act professional in office setting. Responsibilities: • Provide technical assistance with computer hardware and software, • Resolve issues for clients via phone, in person, or electronically, • Recommend hardware and software improvements, • Track customer issues and resolutions, • Knowledge of O365 Applications / Windows 10 & 11, • Networking experience, • AV experience - meeting room technology - Polycom, ClickShare, YeaLink etc, • Digital printing solutions – Printex, • ServiceNow experience, • CompTIA A+ certified (nice to have), • ITIL certification (nice to have) Qualifications: • Previous experience in IT, customer service, or other related fields, • Ability to build rapport with clients, • Strong troubleshooting and critical thinking skills, • Positive and professional demeanorCompany DescriptionSister company of Pro4ia Inc. (http://www.pro4ia.com/)Sister company of Pro4ia Inc. (http://www.pro4ia.com/)

Job Description Our client is an established, privately held, growing, New York-area government contractor. Our client’s focus is in providing Information Technology (IT) Services to city, state and federal government clients. We are currently seeking a skilled IT Cloud Specialist to work in a full-time onsite role on a large scale project at a client location in Manhattan, New York City / Newark, New Jersey. Reporting to the IT Project Manager, the IT Cloud Specialist is responsible for assisting in the design, implementation, management, and support of cloud computing networks utilizing Virtual Desktop Infrastructure (VDI), Azure Virtual Desktop (AVD) and Citrix technologies to ensure a smooth end-user experience, optimal performance, and strong security across the IT infrastructure. The ideal candidate will have relevant technical education / certifications, 5+ years of IT cloud computing experience and strong technical expertise in VDI, Citrix, and AVD. Experience in Construction or Building related organizations is highly desirable. Must be solution and customer-focused with effective communication skills, and demonstrated ability to meet user needs with IT cloud solutions. PRIMARY RESPONSIBILITIES INCLUDE: • Configure, implement, manage, maintain, troubleshoot and support IT cloud solutions within Microsoft Azure and Citrix Cloud., • Configure, install and update cloud software, manage user accounts and monitor networks and system performance., • Assist in designing, deploying, and managing VDI solutions such as Citrix XenDesktop / XenApp or Microsoft AVD., • Manage documentation, contribute to improvement efforts, and automate processes using scripting., • Oversee VDI image management, troubleshoot and resolve issues related to Citrix VDI and AVD, ensuring high availability and disaster recovery, monitoring performance, and collaborating with IT security teams to enforce security policies., • Work closely with Project Management, IT, Engineering and other stakeholders. Ensure that cloud solutions and systems perform properly and that all business requirements are successfully met., • Implement and support new client requirements and customizations., • Consistently engage with clients and stakeholders to maintain relationships and ensure high levels of satisfaction. CANDIDATE REQUIREMENTS INCLUDE: • Bachelor’s Degree in Computer Science, Information Technology, or closely related field. Relevant IT cloud certifications such as Microsoft Azure, AWS Cloud, Google Cloud, CompTIA Cloud+ or Certified Cloud Security Professional (CCSP). Other VDI-related certifications such as VMware VCP-DTM, Citrix CCA-V/CCP-V, or Microsoft AZ-140 a plus., • 5+ years of experience implementing, managing and supporting large scale IT Cloud networks and platforms., • Prior experience in Construction or Building-related organizations is highly desirable., • Experience managing VDI, including Citrix and/or Microsoft AVD. Hands-on experience with Citrix Virtual Apps and Desktops, Citrix ADC, and Citrix Cloud services. Proficiency in Windows Server administration, Active Directory, and networking concepts required. Proficient knowledge of the VDI stack and experience with scripting languages like PowerShell. Familiarity with monitoring tools for Citrix environments (Citrix Director)., • Experience with other virtualization technologies (VMware, Hyper-V), and knowledge of security best practices for virtualization and remote access., • Ability to work in a fast-paced environment and manage multiple tasks simultaneously., • Experience with Project Management principles and practices such as ITIL, Scrum, LEAN, Agile, or DevOps., • Effective problem-solving and relationship-management skills. Prior experience collaborating closely with users, clients, stakeholders and technology suppliers to resolve technical issues., • Excellent verbal, written and interpersonal communication skills with users, clients, team members, technical staff, and management. Able to interface, communicate and maintain effective relationships with team members and all levels of management on an ongoing basis and work as a trusted IT professional., • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) for use in communication, analysis & tracking., • Key Competencies: Collaborative Work Style, Customer Service Focused, Problem-Solver, Professional, Resourceful, Results-Focused, Solutions Focused, Self-Motivated, Team-Player., • Must be able to pass a required background check and/or security clearance to work on government projects., • Legal authorization to work in the U.S. is required. The company will not sponsor individuals for employment visas for this job at this time. POSITION LOCATION: Onsite-based role in New York, NY / New Jersey. Must be able to commute daily to New York City. TEAM RESPONSIBILITY: Serve as a key member of the client's IT team. Collaborate with internal team members, users, clients and vendor partners. Mentor team members. KEY RELATIONSHIPS / STAKEHOLDERS: • IT Project Manager, • Internal Team Members, Users, Clients and SME's, • Client and Technology Partners RELOCATION ELIGIBILITY: No relocation assistance provided. Local, qualified New York City metro area candidates will be given preference and priority. Qualified candidates willing to self-relocate to the New York City metro area will also be considered. COMPENSATION & BENEFITS INFORMATION: • Base Salary Range: $120,000 - $150,000, commensurate with experience and qualifications, • Benefits Include: Health & Dental Insurance, Paid Time Off, 401-K with match, FSA, Company Paid Training, etc. POSSIBLE COMPARABLE TITLES: • IT Cloud Engineer, • IT Cloud Architect, • IT Cloud Administrator, • IT Cloud Consultant, • DevOps EngineerCompany DescriptionTalent Solution Partners is a full-service Talent Acquisition and Solutions Firm. Our primary focus is the placement of senior-level professionals and executives for clients in Healthcare, Consumer Products, Business-to-Business Services and related industries. Visit us at: www.TalentSolutionPartners.comTalent Solution Partners is a full-service Talent Acquisition and Solutions Firm. Our primary focus is the placement of senior-level professionals and executives for clients in Healthcare, Consumer Products, Business-to-Business Services and related industries.\r\n\r\nVisit us at: www.TalentSolutionPartners.com

We are seeking a proactive and hands‑on IT Systems Engineer (Contractor) to support daily IT operations at our Adelaide office. IT support, systems engineering, desktop support, or similar roles.

We have several customers in Manhattan we are seeking a desktop and remote support engineer for a split role.

Understanding of network security techniques and anti-virus softwareCapability to troubleshoot remotely and provide clear instructionsOutstanding problem-solving and multitasking abilitiesAttitude toward customersBachelor of Science in Computer Science or a related disciplineKey SkillsMac Os,Active

Job DescriptionSalary: $70,000 - $75,000 PLEASE NOTE: The position hours are 9 am - 6 pm Eastern Standard Time(New York City time zone) Ready to get off the IT machine and come be part of a team where you are more than a cog in the wheel? My IT Crew is the place where everyone gets a voice and new ideas are welcomed. Sound like this could be your new home? Keep reading. My IT Crew has been a leader in the Managed Service provider space since 2016. We strive for excellence and achieve it. • Our clients love us and oursatisfaction surveys show it at a consistent 97%, • We are the team who always has the cool stuff, we adopt new tools to make us more efficient and allow us to help our clients with best-in-class support, • No more asking everyone for help, it's right at your fingertips.Having documentation that's actually useful? That's us!, • We Listen. Our culture of collaborative meetings and weekly team-led training will help YOU drive yourself and the company forward. We are expanding our operations and seeking to grow our team. We have an opening for a Windows Support Engineer to assist with support, troubleshooting, system upgrades, and preventative maintenance. • Support, • Windows 10 and Window 11 devices, • Troubleshoot various printers and scanners from MFP Laser to Inkjet, • Business class software for small and medium-sized businesses, • 365 account management, • On-Prem and Azure AD account management., • VOIP Phone systems, • eFax troubleshooting, • Network devices (Switches and Access Points), • On-Prem applications and services, • File server permissions and architecture, • Client interactions, • Coordinate with the client daily to ensure expectation is managed, • Positive client engagement, • Maintain positive return on the CSAT survey, • Coordination between client and vendor for incident resolution, • Documentation, • Able to comprehend and follow SOP, • Update SOP and team when processes change, • Create new supporting documents for discoveries as they occur, • Support documentation for downstream success What does a day look like: A Support Engineer will start of the day with: • Review scheduled tickets, confirm tickets are scheduled according to; Client requested schedules, Priority, then total age of ticket. Throughout the day a Support Engineer will be responsible for: • Adhering to scheduled tickets., • Responding to customers on tickets assigned to them. At the end of the day a Support Engineer will: • Review their schedule., • Ensure all tickets assigned to them have been responded to., • Reply or call back on any newly assigned or customer-responded tickets., • Check for tickets in "Remediation" status that they are the Owner of to complete all QA follow-up requests. Required Skills: • A tech who delivers top-level customer support and enjoys helping people, • A Proven executor You know how to make things happen, • No Ego - we are not looking for techs sitting on pedestals. We are looking for someone who is willing to help others move forward and drive our team's goals., • Heavy internal documentation track record with the outcome of helping your teammates gain more knowledge, • Strong experience in troubleshooting, configuring, and managing Microsoft technologies, primarily focused on Windows Servers, Group Policies, and Active Directory structure., • Experience in troubleshooting, configuring, and managing DNS & DHCP in Microsoft Active Directory networks., • Knowledgeand experiencewith advancednetworkingprinciples, • Experience in troubleshooting, configuring, and managing Windows file shares and permission ACLs., • Demonstrated experiencein networking and its concepts; ability to troubleshoot network issues and troubleshoot network devices such as Firewalls, Switches, and Wi-Fi., • Hands-Onexperience with virtualization technologies such as Hyper-V., • O365 experience, • Remote Access Solutions, • Remote Desktop / RemoteApps

Job Description We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you’re computer-savvy and enjoy supporting end users, we’d like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions. You should also be familiar with remote troubleshooting techniques. Ultimately, you will ensure prompt and accurate customer service and increase client satisfaction. Responsibilities • Address user tickets regarding hardware, software and networking, • Walk customers through installing applications and computer peripherals, • Ask targeted questions to diagnose problems, • Guide users with simple, step-by-step instructions, • Conduct remote troubleshooting, • Test alternative pathways until you resolve an issue, • Customize desktop applications to meet user needs, • Record technical issues and solutions in logs, • Direct unresolved issues to the next level of support personnel, • Follow up with clients to ensure their systems are functional, • Report customer feedback and potential product requests, • Help create technical documentation and manuals Requirements • Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role, • Hands-on experience with Windows/Linux/Mac OS environments, • Working knowledge of office automation products and computer peripherals, like printers and scanners, • Knowledge of network security practices and anti-virus programs, • Ability to perform remote troubleshooting and provide clear instructions, • Excellent problem-solving and multitasking skills, • Customer-oriented attitude, • BSc in Computer Science or relevant field Note: This is an onsite role @ New York

Job DescriptionApicha Community Health Center aims to improve community health by providing access to comprehensive primary care, preventive health services, mental health, and supportive services. The center is dedicated to delivering high-quality, culturally competent services that enhance the quality of life. It also advocates for and offers a welcoming environment for underserved and vulnerable populations. We are seeking an IT Support Engineer to work between our Manhattan and Jackson Heights locations. Position Summary: Working under APICHA IT, focused primarily on fielding requests from users to resolve simple and complex computer software and hardware problems, as well as traveling to all current and planned APICHA facilities and remote locations as needed. Provides services including answers to inquiries on how to set up and use specific software, technical printer support, word processing, e-mail, and operating system issues. Contacts software and hardware product support vendors to correct, replace or provide technical support and information. Provides 1st and 2nd level support for PCs, Printers, Local Area Network, applications and data communication devices for Providers and support staff. Records all support tickets in the designated tracking system. Maintains and responsible for IT Inventory, creates and manages user accounts for various systems used by APICHA. Builds out Desktop and Laptop PCs and distributes.be expected to learn basic data reporting and analysis (using tools such as SQL Manager, Excel). A working knowledge in this domain is expected to be developed. Qualifications: High school diploma with substantial computer software and hardware knowledge required. Bachelor's degree in Computer Science preferred; One year of paid full-time work. Three years of hands-on experience or A+ certified preferred; Prior Healthcare IT experience preferred; Working knowledge of security and privacy concepts required; Technologically savvy with working knowledge of operating systems and office software and hardware required; Excellent written and verbal communication skills in English required; Ability to resolve complex issues in a timely fashion, assessing the impact of interrelated systems independently, relying upon self-motivated professional development of skill set required; Ability to create electronic presentations, basic statistical graphics as necessary required; Ability to work in diverse cultural healthcare environment in professional manner required; Good attention to detail required; Ability to initiate and work independently and be a good team player required; Ability to lift and move up to 25 lbs on a regular basis and 50 lbs as needed required; Willing to work nights and/or weekends as needed required At Apicha, we believe that serving the needs of our staff is just as important as serving the needs of underserved people of New York City as such we are proud to offer our team members a competitive employee benefits package which include 12 Paid Holidays, vacation and sick leave, Health Insurance Coverage, Flexible Spending Account, Life Insurance, Employee Assistant Program just to name a few.

Job Description Job Overview We are currently seeking a full time Level I/II MAC and PC Support Engineer with a 1+ years of extensive hands on experience with the following: iMac and Macbook repairs, also all OSX operating systems. Support all MAC and Windows environments on site. Responsibilities • Provide phone support and remote remediation for workstation issues, • Troubleshooting and resolving customer system problems across a broad range of technologies, • Provide remote installations of new software and upgrades, • Provide remote installation of service Packs and security updates, • Provide onsite support and installations to clients when necessary, • Provide help desk support including analyzing and resolving end-user issues Skills & Experience • Knowledge of MAC and Windows operating systems and desktop applications, • Experience with installing, configuring, and administering a broad range of technologies, • Excellent written and verbal communication skills, • Knowledge of Cisco Phone Systems a plus, • Certifications a plus Company Overview Founded in 1997, Lincoln Computer Services is a growing custom IT solution provider, servicing New York City and Long Island, New York. If you are interested in working for a growth-oriented company with a culture that exudes collaboration, integrity and a passion for technology, submit your resume today! Benefits Lincoln offers a competitive salary, training and education, a great benefits package (medical, dental, vision, 401k), generous paid time off and an excellent work atmosphere. Powered by JazzHR djx7IB0qxP

Job DescriptionSalary: $40,000 - $60,000 Premier Managed IT Service Company that delivers IT products and services to small businesses in the United States is looking to add an experienced, on-site Help Desk Engineer in New York for one of our clients. This position will provide growth opportunities to other senior technical client-facing roles of our firm and requires a proactive, hard-working individual with a can-do attitude and the ability to wear multiple hats in a fast-paced environment. We are looking for the best and brightest to join our growing team. We demand people who: • Care about our clients, • Are passionate about what they do, • Are team players, and willing to help other team members, • Believe in doing things right the first time, • Are dedicated to continual improvement, • Embody positivity Everyday Duties • Respond to incoming calls and e-mails regarding information technology problems, using help desk software., • Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, and configuring systems and applications, • Perform basic network administration tasks, such as setting up new user accounts and granting access to network resources., • Communicate with third-party support and PC equipment vendors., • Identify and learn appropriate software and hardware used and supported by the organization., • Provide superior service and customer support, • Diagnose and perform on-site installations, repairs, maintenance, and tasks Qualifications • Previous help desk experience, • Good interpersonal skills, with a focus on rapport-building, listening, and questioning skills, • Highly self-motivated and directed, • Ability to effectively prioritize and execute tasks, • Experience with Windows desktop and server operating systems, including Windows 2016-2022 and Windows 10 - Windows 11, • Experience with Mac OS X Configuration and troubleshooting, • Knowledge of Microsoft Active Directory, • Knowledge of computer hardware, • Good understanding of the organization's goals and objectives, • Experience working in a team-oriented, collaborative environment, • Ability to absorb and retain information quickly, • Ability to present ideas in user-friendly language, • Proven analytical and problem-solving abilities, • Customer service orientation, • Ability to conduct research into a wide range of computing issues as required Education Requirements: Bachelor's degree Preferred Certification Requirements: • A +, • Network +, • Microsoft certifications a plus Job Type: Full-time/ On-Site Salary + Benefits: • $40,000.00 - 60,000.00 /year Some of Our Benefits include • Paid Time Off (PTO), • Access to 401K with match, • Subsidized individual & family health, dental, and vision insurance plans, • Ongoing company-funded professional development & education allowances, • Much more! Must Complete the company Assessment to be considered for hire: https://www.ondemandassessment.com/link/index/JB-LF6EWZ2MR?u=1096881 #ZR

Job DescriptionLocation: New York, NY (onsite 5x/week) About Us Thrive is an innovative technology solutions provider focused on Cyber Security, Hybrid Cloud, Global Network Management, Disaster Recovery and traditional Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon NextGen services help us stand out among our peers. Thrive is on the look-out for individuals who don't view their weekdays spent at 'a job' but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you're attracted to a work hard, play hard environment and seek the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE! Position Overview Provide technical hardware, software, and connectivity problem resolution to all client computers and users by diagnosing and walking users through step-by-step solutions; clearly communicate technical solutions in a user-friendly, professional manner; provide one-on-one end-user training as needed; assist engineers and technicians; troubleshoot printer problems; work with next level support to resolve complex issues; conduct hardware and software maintenance and reporting as needed; and perform related work as required. All work to be performed in client office. The Client Site Services Engineer will serve their primary client by going on-site to their locations, serving as deskside support and on-site support to all client issues, responding to service tickets of the client’s requests or problems; resolves all first level end-user problems; escalates all Tier 2 problems to the next level of support for guidance and direction; contacts third-party vendors for warranty service repair and dispatch. Primary Responsibilities • Primary responsibilities are descriptive and not restrictive in nature, • Identifies, diagnoses, and resolves first level problems for end-users of the workstations, laptops, terminal services and Citrix sessions, end-user software and hardware, network and VPN connectivity, the Internet, server services, server drive space, validation of server error messages for escalation, and new computer technology in a call center environment; communicates solutions to end-users effectively, • Provides one-on-one end-user problem resolution for client (PC) software and connectivity., • Ensure that all client issues and resolutions are properly documented in the defined ticketing system of either Thrive or the client as required, • Sets up and assists in the configuration of end-user PC desktop hardware, software and peripherals, both onsite and remotely, • Diagnoses and resolves end-user network or local printer problems, PC hardware problems and basic server, e-mail, Internet, VPN, and local-area network access problems, • Coordinates timely repair of PC computer equipment covered by third-party vendor maintenance agreements, • Performs minor desktop hardware repair for PC computer equipment and peripherals that are not covered by third party vendor maintenance agreements as needed, • Acts as remote hands for engineering staff onsite as needed, • Assists Network Technicians in creating materials for end-user frequently asked questions (FAQs) and procedural knowledgebase articles., • Provides assistance to Tier 2-3 staff with problem research and documentation Qualifications • 3+ years providing end-user support for current PC desktop and application software, • 3+ years installing, upgrading, troubleshooting, and repairing personal computers in a corporate networked environment, • 3+ years providing end-user support for current suite of Microsoft applications and management software, • 2+ years providing support for an enterprise level userbase in either the legal or financial services industries, • CompTIA A+ Certification or equivalent experience, • CompTIA Net+ Certification or equivalent experienceBase Salary Range: $80K -$110K (bonus eligible) Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. Thrive is committed to providing fair and equitable compensation practices for all employees and strive to provide competitive salaries that reflect the value and skills each team member brings to our organization. Salaries are determined according to the job's scope, market data, location, and the candidate’s qualifications, including experience and relevant education. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other legally protected status. Powered by JazzHR MEXYPoeZuj

Job Description We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you’re computer-savvy and enjoy supporting end users, we’d like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions. You should also be familiar with remote troubleshooting techniques. Ultimately, you will ensure prompt and accurate customer service and increase client satisfaction. Note: U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time. This position may requires onsite presence and travel to project / client location/s Responsibilities • The Onsite Desktop Support Technician role is to provide a single point of contact for local office end users to receive support and maintenance within the organization's desktop and laptop computing environment, • This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment (including but not limited to PC, terminals, printers and scanners) to ensure efficient workstation performance, • The person will also solve problem areas (in person) in a timely and accurate fashion and provide end-user assistance where required, • Monitoring queues for incidents or requests that require resolution, • Escalate to L3 team /Vendors in case assistance is required to resolve any issue, • Isolate system issues; diagnose standard software issues & report hardware issues to respective Vendors, • Prioritizing work based on the impact and urgency of the ticket, • Maintain compliance to Client policies and guidelines like desktop/laptop naming conventions, laptop building/rebuilding checklist, surrender, disposal (Kill Disks/Degauss), • For open tickets requiring spares and accessories and work closely with asset management team in coordinating them, • Incident lifecycle management not limited to documenting work notes, attaching relevant knowledge and detailing incident resolution, • Fulfilment of Service Requests where necessary, • Track and report status of IMAC requests, • Verify completion of IMACs, • Enable end user / equipment Installs, Moves, and changes (IMAC) Requests, • Install new or enhanced functions or features: hardware, software, peripherals and configurations (e.g., peripheral upgrades, system reconfigurations, special requisition installations), • User Data Transfer on need basis, • Hardware support to desktops, laptops (Windows/Mac.), Thin clients (Windows and Linux), Printers, Scanners, • Hardware imaging, deployment, and repair management services, • When de-installing equipment, de-tag equipment, erase and dispose of data and information residing on hard drives, strip for disposal, update in the asset tracking system that the equipment has been de-installed and disposed of, and prepare the equipment to the vital 3rd party for collection and disposal, • Steady State Asset Refresh (Does not include project activity of bulk device replacement), • Assist asset management team in sharing the IMACs for new installations, movement on floors and carrying out physical verification activities, • Replacement of consumables for network printers and reporting issues to the appropriate vendor, • VIP Support (white glove service), • Inventory management and labelling of devices within Client office environment, • Handling shipping and receiving requests for movement of end devices within Client office Requirements • Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role, • Hands-on experience with Windows/Linux/Mac OS environments, • Working knowledge of office automation products and computer peripherals, like printers and scanners, • Knowledge of network security practices and anti-virus programs, • Ability to perform remote troubleshooting and provide clear instructions, • Excellent problem-solving and multitasking skills, • Customer-oriented attitude, • No minimum qualification as long as you have experience

Job DescriptionJob Overview We are currently seeking a full time Level I/II Desktop Support Engineer with 2-3 years of extensive hands-on experience with the following: PC, Mac and Printer break/fix. Responsibilities • Provide phone support and on-site remediation for workstation issues, • Troubleshooting and resolving customer system problems across a broad range of technologies, • Provide onsite installations of new software and upgrades, • Provide installation of service Packs and security updates, • Provide onsite support and installations to clients, • Provide Desktop support including analyzing and resolving end-user issues, • Provide printer troubleshooting Skills & Experience, • Knowledge of MAC and Windows operating systems and desktop applications, • Experience with installing, configuring, and administering a broad range of technologies, • Reliable, who can work with little to no supervision, • Excellent written and verbal communication skills, • Knowledge of Cisco Phone Systems a plus, • Certifications a plus Company Overview Founded in 1998, Lincoln Computer Services is a growing custom IT solution provider, servicing New York City and Long Island, New York. If you are interested in working for a growth-oriented company with a culture that exudes collaboration, integrity and a passion for technology, submit your resume today! Powered by JazzHR OLUSueZj8n

Job Description We are seeking a highly polished, technically strong End User Support professional to join a fast-paced, performance-driven investment environment. This role is central to ensuring our front office and executive teams operate without friction, downtime, or distraction. This is a white-glove support role supporting senior leadership and trading professionals, where precision, discretion, and technical depth are critical. Role Overview • Deliver high-touch, in-person and remote support across the firm’s technology stack, including Microsoft 365 (Outlook, OneDrive, SharePoint), Exchange, GlobalProtect, Lenovo X1 laptops, Azure Virtual Desktop, and related platforms, • Build trusted relationships with executives including CEOs, CFOs, Managing Directors, and Traders, • Partner closely with systems, network, and application teams to ensure resilient, scalable, and secure solutions, • Participate in and execute both tactical initiatives and longer-term global technology projects, • Proactively identify issues through log analysis and system behavior, resolving problems before business impact, • Gather business requirements and drive adoption of new tools through concise documentation, training, and direct engagement Qualifications • 3-5 years of experience in End User / Desktop / IT Support within hedge funds, investment banks, or similar financial institutions, • Strong expertise in:, • Microsoft 365, Intune, Outlook, OneDrive, SharePoint, • Windows 11, Azure Virtual Desktop, Active Directory, Group Policy, PowerShell, • SCCM administration, automation scripting, • VPN clients, desktop and laptop hardware, mobile device support (iOS & Android), • Experience supporting market data applications and VoIP systems, • Comfortable operating under pressure, prioritizing issues, and making decisions with limited information, • Excellent communication skills with the ability to engage confidently at all organizational levels, • Strong documentation and live training capabilities, • A data-driven, detail-oriented mindset with a focus on reliability and execution The Ideal Candidate You take ownership, operate calmly in high-stakes environments, and bring both technical expertise and sound judgment to every interaction. You value precision, discretion, and teamwork—and you take pride in enabling others to perform at their best. If you’re interested in learning more or would like to apply, please reach out directly.

Job DescriptionCompany Description Vichara is a Financial Services focused products and services firm headquartered in NY and building systems for some of the largest i-banks and hedge funds in the world. Job Description We are looking for a strong L1 Helpdesk Engineer to support users for a small-sized investment fund in New York. The role requires excellent English communication, strong customer-service skills, and hands-on support experience with Windows desktops, Microsoft Teams, basic Azure/O365 administration, and user access issues. Key Responsibilities: • Provide L1 desktop and application support for Windows users., • Troubleshoot laptop, desktop, printer, VPN, network, and connectivity issues., • Support Microsoft Teams, Outlook, Office 365, and basic Exchange-related issues., • Assist with user onboarding, offboarding, password resets, MFA, and access requests., • Handle basic Azure AD / Entra ID user administration., • Support file transfers, FTP/SFTP access, shared drives, and permission issues., • Document tickets clearly and escalate L2/L3 issues when required., • Communicate professionally with business users, including senior investment staff. Qualifications Required Skills: • Strong Windows 10/11 desktop support experience., • Good knowledge of Office 365, Outlook, Teams, OneDrive, and SharePoint basics., • Basic understanding of Azure AD / Entra ID., • Familiarity with FTP/SFTP and file transfer troubleshooting., • Excellent spoken and written English., • Strong ticket documentation and follow-up discipline., • Prior experience supporting financial services or investment firms is a plus. Work Location: New York office / onsite support Level: L1 Helpdesk / Desktop Support Budget: Up to $40/hour Client Type: Small-sized investment fund Additional Information

Job DescriptionCompany Description We are a boutique IT recruiting agency that strictly works with IT consulting companies and managed services providers. We place candidates on a permanent, full time basis (no contract or contract-to-hire positions). Job Description Field Technician – Managed Services Provider Brooklyn, NY We are seeking a client-facing Field Technician to support a growing Managed Services Provider serving businesses throughout Brooklyn and the surrounding area. This role is ideal for someone who enjoys solving technical problems, working directly with end users, and building strong relationships with clients. This is a work-from-home position when not on client sites, with onsite client visits expected approximately three days per week. The right person will be comfortable walking into different business environments, communicating clearly with non-technical users, and representing the company in a professional, helpful, and approachable way. Responsibilities Provide onsite and remote technical support for MSP clients Troubleshoot desktops, laptops, printers, mobile devices, networking issues, Microsoft 365, and common business applications Visit client sites throughout Brooklyn and nearby areas as needed Deliver excellent customer service while resolving technical issues efficiently Communicate clearly with clients, internal teams, and vendors Document work performed, ticket updates, troubleshooting steps, and resolutions Escalate more complex issues to senior engineers when appropriate Assist with workstation setups, user onboarding/offboarding, equipment deployments, and basic network support Help maintain a positive, professional client experience during every interaction Ideal Background Prior experience in an MSP, IT support, field technician, desktop support, or helpdesk role Strong troubleshooting skills across Windows, Microsoft 365, basic networking, printers, and business applications Comfortable working with clients face-to-face Excellent communication skills and a customer-first mindset Ability to manage time well while moving between remote work and client sites Professional, reliable, and organized Must enjoy working with people and be comfortable supporting users with varying levels of technical knowledge Valid driver’s license and ability to travel to client locations as needed Why This Role This is a great opportunity for someone who wants the variety of MSP work without being stuck behind a desk every day. You’ll work from home when not onsite, visit clients regularly, solve real business technology problems, and become a trusted technical resource for the companies you support. The company values long-term growth, promotes from within, and has a strong track record of helping technicians move into more advanced roles. For someone who wants to keep building their career, this role can provide a real path toward Senior Engineer, Project Engineer, or other higher-level technical positions as you continue to develop your skills and earn trust with clients. The ideal candidate is technical, personable, and dependable — someone who can fix the issue, explain what happened, and leave the client feeling taken care of. Qualifications MSP experience. Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionSr. Help Desk Engineer Mid-Town Manhattan, NY (100% onsite) 3-6 Month contract Job Overview: We are seeking a highly skilled and experienced Sr. Help Desk Engineer (Contractor) to assist with the technology consolidation of multiple entities into a unified environment. This is a hands-on, 100% onsite role in Mid-Town Manhattan, ideal for someone experienced with desktop buildouts, profile migration, endpoint management, and project-based user support. Key Responsibilities: • Build, configure, and deploy Windows desktops and laptops for end users across multiple organizations, • Create and migrate user profiles as part of the entity consolidation project, • Update, test, and troubleshoot desktop software and operating systems, • Ensure smooth onboarding of users and devices using Microsoft Intune and Windows Autopilot, • Provide Tier 2/3 support for desktop hardware/software issues, escalating as needed, • Collaborate with project managers and technical leads to execute migration tasks according to project timelines, • Document processes, configurations, and solutions as needed for project consistency and knowledge sharing, • Support end users in person and respond to service requests efficiently and professionallyRequired Skills & Experience:, • Hands-on experience with Microsoft Intune and Windows Autopilot (required), • Proven ability to build and deploy Windows desktops and manage user profiles, • Strong desktop support skills for both hardware and software in enterprise environments, • Experience with desktop software installations, updates, and troubleshooting, • Experience supporting migrations or consolidations of IT environments is highly desired, • Excellent interpersonal and communication skills, • Proven track record of professionalism and reliability in fast-paced settingsPreferred Qualifications:, • Prior experience in IT consolidation, merger, or acquisition projects, • Familiarity with user data migration tools and scripting a plus (e.g., PowerShell), • Certifications such as Microsoft 365: Modern Desktop Administrator Associate (MD-100, MD-101) Powered by JazzHR txcQ03tcMh

Job DescriptionDesktop/Workstation Design EngineerEmployment Type: Full-Time, ExperiencedDepartment: Information Technology CGS is seeking an experienced Desktop/Workstation Design Engineer to participate in architecture discussions, system reviews, design planning, and technology roadmap planning for current and future desktop integration efforts. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Acts as the Subject Matter Expert for the development and implementation of the Desktop Operating System (OS) Images. - The candidate engineers’ robust solutions for large-scale deployment of software using OS deployment technologies such as Microsoft Endpoint Configuration Manager (MECM) and the Microsoft Deployment Toolkit (MDT). - Develops tests and implements software distribution packages, to include updates to software applications to be applied to desktops, laptops, tablets, and servers used within the enterprise. - Provides information and recommendations to meet various user-based software requirements. - Strong familiarity with scripting languages such as Powershell and VB script. - Implements server OS deployment methodologies to include automated server build processes. - Provides support for an OS patching infrastructure such as HCL BigFix or Windows Update/MECM that applies mandatory security updates to enterprise systems. - Analyzes, evaluates, and recommends desktop, laptop, tablet, and server hardware. - Performs security related tasks which include, documentation, vulnerability scan review, assessment support, patch management, and auditing as required. Qualifications:- The ideal candidate for this position will possess experience with integrating and upgrading desktops and laptops from the Windows 7 operating system to Windows 10 operating system, upgrading Microsoft and 3rd party applications, and have experience with litigating software such as Ipro and Concordance. - The ability to work independently with only minor guidance is a must. Our team is engineering a Windows 10 image on an Intel based system which will be integrated with Microsoft Exchange 2013, Microsoft Office 2013, and various 3rd party applications. · Windows OS engineering experience· Understanding of the application of security controls on the image· Microsoft Office engineering experience· Integrating anti-virus applications in an image· VPN/Remote access (Cisco Secure Access with RSA a plus)· Windows Scripting experience· Good writing skills Ideally, you will also have:- VB and/or VBA coding experience a plus· VDI/Citrix experience· SMS/SCCM experience a plus· Understanding of PKI· VMWare experience· Litigating software such as Ipro and Concordance Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board:https://cgsfederal.com/join-our-team/For more information about CGS please visit: https://www.cgsfederal.com or contact:Email: info@cgsfederal.com #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Job Overview We are currently seeking a full time Tier II Support Engineer with a minimum of 5 years of extensive hands on experience with IT support and troubleshooting. Responsibilities • Provide phone support and remote remediation for workstation issues, • Troubleshooting and resolving customer system problems across a broad range of technologies, • Provide installations of new software and upgrades, • Provide installation of service Packs and security updates, • Provide onsite support and installations to clients when necessary, • Provide helpdesk support including analyzing and resolving end-user issues Skills & Experience • Knowledge of Microsoft operating systems and desktop applications, • Experience with installing, configuring, and administering a broad range of technologies, • Excellent written and verbal communication skills, • Certifications a plus, • Experience with installing, configuring, and administering a broad range of technologies Company Overview Founded in 1997, Lincoln Computer Services is a growing custom IT solution provider, servicing New York City and Long Island, New York. If you are interested in working for a growth-oriented company with a culture that exudes collaboration, integrity and a passion for technology, submit your resume today! Benefits Lincoln offers a competitive salary, training and education, a great benefits package (medical, dental, vision, 401k), generous paid time off and an excellent work atmosphere. Powered by JazzHR J1kS4NsHyt

Job DescriptionDescription: NYC Healthcare Management Organization Now Hiring IT Desktop Engineer. 5 to 10 Year extensive experience as a Desktop Systems Engineer. Location: Midtown NYC. (On-site) Salary Range: $90,000.00 To 125,000.00 + Benefits Unrestricted Work Authorization Required JOB SUMMARY: The Desktop Engineer is a critical role that focuses on ensuring the smooth deployment, management, and support of desktop systems for the entire organization. You will utilize your expertise with Intune, SCCM and other tools for application packaging, deployments, imaging, and inventory control to enhance desktop environments. You will play a key role in supporting projects such as Unified Endpoint Management to transform the way desktop images are created, managed, and deployed across the organization. You will utilize your expertise in scripting and automating processes to aid our effort in achieving zero-touch image deployments and maintenance of desktop systems. Please note this role is based out of our Queens Health Center. DUTIES AND RESPONSIBILITIES: Collaborate with clients to understand their IT needs and challenges, providing expert advice and support for desktop environment management, troubleshooting, and optimization. Design, create, and manage application packages for deployment using ManageEngine, SCCM, Microsoft Intune, and other tools ensuring proper configuration and distribution across client environments. Develop, manage, and maintain desktop images for various operating systems and configurations. Efficiently deploy these images to both new and existing systems, adhering to client requirements, security, and best practices. Develop and maintain scripts and automation workflows to streamline and automate various aspects of desktop image creation, deployment, and management, with a focus on achieving zero-touch deployments. Assist in maintaining software and hardware inventory tracking systems, regularly updating databases to ensure accurate and current information. Oversee patch management processes, including the automated deployment and verification of updates. Generate detailed reports on patch status, compliance, and any encountered issues. Create and maintain thorough documentation for processes, configurations, and deployments, ensuring all procedures are clearly documented and accessible for future reference. Diagnose and resolve complex issues related to desktop environments, including hardware, software, and network problems. Contributes to team effort. Performs other duties as assigned. Requirements: EDUCATION AND EXPERIENCE: Bachelor’s degree in Engineering, Computer Science, Information Systems, a related area, or equivalent work experience. 5-10 years of extensive experience as a Desktop Systems Engineer or in a similar role, with a proven track record of supporting desktop infrastructure projects and initiatives 5-10 years of experience using SCCM for imaging and deployments 3+ years of experience using Intune for imaging and deployments Experience using Manage Engine Endpoint Central, Script Logic and or Desktop Authority is a plus Microsoft Endpoint Administrator certification is desired. Microsoft Modern Desktop Administrator certification is desired. ITIL V4 certification is desired. KNOWLEDGE, SKILLS, AND ABILITIES: Demonstrated experience in a desktop engineering role, with a strong background in managing and deploying desktop environments using Intune and SCCM. Proficiency in Microsoft Intune and SCCM for application management and deployment. Advanced proficiency in PowerShell scripting, Windows Management Instrumentation (WMI) Microsoft Deployment Toolkit (MDT), Active Directory, and Group Policies with demonstrated experience in developing automation solutions for desktop environments. Strong problem-solving skills, excellent communication abilities, and the capacity to work independently as well as collaboratively within a team. Strong understanding of desktop imaging technologies, deployment methodologies, and best practices, with hands-on experience in image creation, customization, and deployment processes. Ability to analyze complex technical issues, troubleshoot problems, and implement effective solutions in a timely manner. Strong communication and interpersonal skills, with the ability to collaborate effectively with team members, stakeholders, and vendors to achieve common goals and objectives. Attention to detail, ability to meet deadlines and prioritize deliverables for competing high-priority projects, and excellent time management skills. PHYSICAL DEMANDS: Occasional travel to Health Centers and other locations as needed. BENEFITS AND COMPENSATION: Medical, Dental, Vision, Pharmacy, and Mental health benefits at no cost to all benefits-eligible employees and their eligible dependents Paid Time Off (Vacation, Personal, Sick days, and 12 paid Holidays) 401(k) Plan with employer contribution Life Insurance Tuition Reimbursement Short Term and Long-Term Disability Benefits Legal Services Wellness Benefits

Job Description Job Overview We are currently seeking a full time Level I/II MAC and PC Support Engineer with 1-2 years of extensive hands on experience with the following: Desktop/Laptop, MAC and Printer troubleshooting. Responsibilities • Provide phone support and on-site remediation for workstation issues, • Troubleshooting and resolving customer system problems across a broad range of technologies, • Provide onsite installations of new software and upgrades, • Provide installation of service Packs and security updates, • Provide onsite support and installations to clients, • Provide Desktop support including analyzing and resolving end-user issues, • Provide printer troubleshooting Skills & Experience • Knowledge of MAC and Windows operating systems and desktop applications, • Experience with installing, configuring, and administering a broad range of technologies, • Excellent written and verbal communication skills, • Knowledge of Cisco Phone Systems a plus, • Certifications a plus Company Overview Founded in 1998, Lincoln Computer Services is a growing custom IT solution provider, servicing New York City and Long Island, New York. If you are interested in working for a growth-oriented company with a culture that exudes collaboration, integrity and a passion for technology, submit your resume today! Powered by JazzHR BtfNlymvjB

Job Description Seeking a highly skilled Azure Hybrid Desktop Support Engineer to join our IT team. This role sits at the intersection of end-user support, modern endpoint management, and cloud infrastructure, supporting a hybrid environment spanning on-prem Active Directory and Microsoft Azure (Entra ID). The ideal candidate combines hands-on desktop support experience with modern management tools (Intune, Autopilot) and thrives in a fast-paced, high-performance environment supporting demanding users. Key Responsibilities End-User Support & Operations • Provide white-glove desktop support for executives, traders, and business users, • Troubleshoot Windows 10/11, Microsoft 365, and line-of-business applications, • Support conference rooms, AV systems, and collaboration tools (Teams, Zoom), • Manage hardware lifecycle (laptops, peripherals, mobile devices) Azure Hybrid Identity & Endpoint Management • Support and maintain hybrid identity environments (on-prem AD + Microsoft Entra ID), • Administer Azure AD Connect, synchronization, and identity troubleshooting, • Manage devices via Microsoft Intune / Endpoint Manager, • Deploy and maintain Windows Autopilot for zero-touch provisioning, • Enforce device compliance, conditional access, and security baselines Automation & Engineering • Automate repetitive tasks using PowerShell, • Assist with desktop engineering initiatives (image management, patching, policy deployment), • Support group policy (GPO) and transition workloads to modern management (Intune) Security & Compliance • Support endpoint security tools (Defender for Endpoint, AV/EDR platforms), • Assist with access control, MFA, and device compliance policies, • Participate in audits, remediation, and security hardening initiatives Required Qualifications • 3–5+ years of experience in desktop support / end-user computing, • Strong experience with:, • Windows 10/11 administration, • Microsoft 365 (Outlook, Teams, OneDrive, SharePoint), • Active Directory (users, groups, GPOs), • Hands-on experience with:, • Microsoft Intune / Endpoint Manager, • Azure AD (Entra ID) in a hybrid environment, • Solid troubleshooting skills across:, • OS, applications, networking basics, and hardware, • Experience with PowerShell scripting (basic to intermediate) Preferred Qualifications • Experience with:, • Azure AD Connect / hybrid identity sync, • Windows Autopilot deployments, • Defender for Endpoint or similar EDR tools, • Exposure to:, • VDI environments (Citrix, VMware Horizon, Azure Virtual Desktop), • Patch management tools (WSUS, Intune Update Rings), • Background in financial services, hedge funds, or high-performance environments